sophie mare
We enjoyed our stay all this wonderful week! Room was spacious and comfortable for our family of four, the outdoor and indoor pools were clean and beautiful, and all the spa area! I enjoyed some moments of relaxing and well treated at the spa.. Children enjoyed the playground area and the night shows! The staff was very friendly and helpful, too. It’ s located at a nice beach, a bit isolated from the crowded towns of Mallorca, so you enjoy peaceful vacation !
360 Agency Berlin
Amazing place, amazing people, amazing location! Kids animations made by Helena and the team were just top class, entertaining the kids along with the parents. A very warm thank you as well to Rachel and Jakob from the front desk reception who made us feel warmly welcome since we’ve entered the premises. Without forgetting the waiters teams and Toni extremely attentive to every one of our needs! Viva staff made our stay truly enjoyable and worth every penny. Thank you ❤️
Agnieszka Katniak
We stayed in the room with a kitchenette and we cooked. Summary of good and bad for us.
Kitchen
Too small if you’re planning to do more than reheat things in a microwave, no dish rack, hob takes 10min to boil water in pot, no space in cupboards to store anything, no bowls, only small cups, no scissors, no colander.
Good: filter coffee maker, microwave, kettle, toaster, pots, frying pan
Bathroom: nice and big, two sinks, great shower, storage, no complaints whatsoever.
Bedroom: socket only on one side of bed, otherwise comfortable.
Overall: building was very noisy (from other guests, mainly kids), not much noise cancellation between rooms. Unfortunately the adult-only hotel nearby was closed. There are quite a few buildings so maybe they could have a dedicated kids-free building or part of the building. It was great
to have bracelet to open room door instead of carrying a card or key.
Spa facilities were disappointing. Swimming pool required key which we had to get from reception (on another floor), and it occasionally got lost. It would be ideal to be able to open it with a bracelet.
Very small saunas (2 people max) which also required booking and keys. The biggest problem was that there were no changing rooms next to indoor pool or saunas.
Staff very friendly and helpful.
Food in a restaurant was plentiful and good value for money but nothing to shout about.
Amazing location if you want to be away from city, plenty of hiking opportunities around.
Beware there is no parking directly near the hotel, you have to walk. You can park outside the reception to unload but then it can still be quite far to your room in another building.
Parking in the village around hotel was quite limited (we were there in March, can’t imagine high season).
David Featherston
Very nice resort, caring, competent, and friendly staff, great facilities (gym, spa, jacuzzi, pools), brilliant location ...
Drawbacks: The place was full of children. This makes me sound like a grump or a Scrooge - and perhaps I am. Nonetheless, the entire resort, with its kiddie one-armed bandit areas, bouncy castles, pirate-themed play and swim areas, discos, was ar kindergarten of noise, ranging from laughter to bawling. And one tires of this, whether or not one is a parent. Some fathers in the sports bar looked positively "shell-shocked".
How to fix? Well, there's an outdoor jacuzzi area that is 18+; how about entire buildings also being 18+? I realise there's an 18+ VIVA resort 300 m along the road, and we could certainly have booked there ... but the views to the sea and beach from our child-noise plagued rooms are unbeatable. And unavailable from 300 m along the road.
Anuj Gupta
Even with royal terrace rooms , non selection club rooms not clean, no AC and not very good breakfast food.
Upgraded to selection club rooms which were better, but very disappointed in the billing process . Misquoted us and not willing to adjust . Ruined the experience , can’t recommend .
My Booking
