Will Ferguson
Hotel was beyond our expectations. Beautiful hotel and setting. Better than the pictures so you definitely need a new photographer to update. You are selling yourself short! Much better and more modern than expected. The room was really great and the view spectacular. Safe were also great. In general we only had two negative points.. Paying €250 a night for a room and being told you have to pay for sun chairs is a bit scandalous. The only other negative the breakfast coffee- it was from one of those machines (self service). Absolutely terrible and out of character for this hotel! A hotel of this standard should have make to order coffee for guests! Such a pity. But everything else was perfect.
Mike van Dongen
We had the best babymoon! Great hotel, superclean, and friendly staff. The place is perfect if you want to recharge, but still stay close to Palma and the mountains to head out.
My wife lost her wedding ring. She found out in Amsterdam and had contact with the hotel. They took it very seriously and kept us up to date. They even found it after 2 days of searching and it’s now on it’s way back to us!
Ida Linnersten
Had a great stay here, clean rooms and amazing breakfast. Very cute surroundings but a little bit touristic. Hard to find parking around hotel though so we had to walk a bit from further up the street. The only thing that I though was negative was that you have to pay 15€ per day to use the sun beds by the ocean… should be included in the price for the guests I think or at least there should be a better price for guests.
bethany mcdonald
quite nice! Just been refurbished however when we were there lots of renovations were still being completed and there wasn’t a spa at the time which was disappointing. Most of the staff were absolutely gorgeous- but most especially Alina and Ismael that were at breakfast. They were some of the kindest servers I have ever met. Location is great and we loved the town of Sant Elm as well 😊
Justin Dookoo
What an amazing experience. The hotel is rated 4 stars but given its renovation, the quality of food and the great service we received from all staff we can easily say this is better than most 5 star resorts. The location is great, has a quieter more boutique hotel feel. The staff went out of their way to make us feel special and were generally on top of things. They did an amazing job with the renovation it feels upmarket but with a Mallorca vibe. The new spa that opened was amazing, had the best view and the pool very refreshing. Then the sun beds out front were expensive to hire, but I actually now commend them on this, normally people at other resorts claim a subbed early and never show up to actually use it, at least we were could specifically book the sunbeds for the day and these are probably some of the classiest sunbeds in the whole of Mallorca and it’s right next to a quieter small beach that feels private. All in all we felt like we got more than we bargained for, we normally don’t stay at the same hotel twice but we will make an exception for them. Also a great place for younger kids. Thanks to all the staff and the managent at Universal Aquamarin we appreciated the effort!!!