Jody Freeman
Overall, it was a pleasant experience. The hotel itself is well-maintained and clean, and the staff were incredibly friendly and accommodating throughout our stay.
The food initially impressed us with its variety and quality, but unfortunately, it became repetitive after the first few days of our stay. This was a bit disappointing, as we were hoping for more diverse options throughout the week.
One thing to note is the drink rule of two drinks per customer, which can be a bit inconvenient, especially for families or groups. Be prepared to either go up to the bar together or rejoin the queue multiple times to complete your order.
On the bright side, the entertainment provided for children was fantastic. The entertainers put a lot of effort into engaging the kids and keeping them entertained throughout the day. However, the adult entertainment seemed to cater exclusively to French guests. Despite the majority of guests being English-speaking, the shows were predominantly in French, which left many of us feeling a bit excluded.
Overall, while there were some minor drawbacks, such as the repetitive food and language-focused entertainment, the friendly staff and clean facilities made for an ok stay.
Positive: We are going to come back to Portugal as it's a beautiful place.
Negative: Sadly we would not book at this hotel again.
Pooja Singh
This hotel is truly stunning, offering a plethora of amenities, though lacking a kettle and iron in the rooms. Its expansive layout spans multiple floors, each filled with diverse facilities. Entertainment options abound for children, including a charming theatre serving candy floss and popcorn. The cocktail selection is unparalleled, catering to various tastes. Despite its remote village location, the hotel compensates with ample offerings for a short getaway or a long stay. The rooms boast generous space, featuring both a shower and bath in the bathrooms, along with ample storage and a convenient mini fridge. While the pools may be too chilly for comfort during this season, the sea offers a warmer alternative. The staff are courteous and accommodating, and the cuisine is delectable. With plenty of kids' clubs and serene evening strolls, this hotel comes highly recommended for a relaxing retreat.
Shannon-Lea Rees
The animation team are brilliant! Really good at getting everyone involved whether that’s children or adults! The languages they speak are excellent and can easily communicate no matter what language you speak! The hotel is also amazing! Very large with different bars and amazing swimming pools! A little cold to swim when we came but would honestly come back in the future! Rooms were spotless and cleaned daily! There was different food each night which we liked! Around a 15 minute drive to albufeira, Highly recommend!
Brian Shanahan
The only issues I have with the hotel is that the food is repetitive and the location is too far away from old town. Saying that I really enjoyed my stay there and the kids pool was great for my two toddlers. For a relaxing week on holidays I would definitely return
Ben Mck
Stayed here at the beginning of March and really enjoyed our stay. All the staff we met were all friendly and helpful, the hotel and our room was clean and tidy and pleasurable to stay/spend time in. The ground floor has the reception, gift shop but also sells some essentials as well and the main bar, which is nice and comfortable to spend an evening. Downstairs you'll find the main restaurant for the main 3 meals with plenty of choices for food. There is a 2nd smaller restaurant that serves snacks (and more coffees) when the main one is closed. Around the corridor from here is a small gym that has some treadmills, exercise bikes and weights. Next to this is I believe the sauna etc but didn't go in here. Outside from here is the main pool (not heated so to cold to take a dip) but a life guard was on duty during the day. This pool has a bar next to it. A walk around from here is the entertainment area with kids pool, flumes etc and plenty of seating. More restaurants that we didn't go in and the theatre kind of room that had music one night and magician another while we were there. There is a gate from here to go to one of the local beaches, remember your key card so you can re-enter. Only downsides I'd say is there wasn't a lot going on in the local area but this maybe due to the time of year we visited.