sheryl dann
What a fabulous hotel! A group of 15 of us from 3 -65 came for 10 days and we had a blast!
Food was great, always something lovely at all meal times. Water park access was a huge hit!
The animation team were amazing! Special thanks to Annis who was brilliant with our kids especially will! Nighttime entertainment was good and drinks were fab! Rooms are a little dated but the layout and set up are perfect! We had 2 bungalows with an interconnecting door for 5 people so plenty of space. A fab holiday!
Emily Ellis - Jones
Rooms are standard, clean and purposeful. They could do with updating especially the kitchen living room area but we didn’t spend much time in the room anyway. The entertainment team are really good, they make a huge effort throughout the day and night. The hotel is a family hotel, lots of kids so if you are looking for a relaxing break I wouldn’t suggest but if you’re looking for a family holiday with children then it’s perfect for you. Entertainment can be full of loads of screaming kids but all kids look like they enjoy themselves. There is lovely beaches near by and a 5 min taxi for less than 5 euros into playa blanca. They should have more than one staff member at the bar of an evening, all 7 nights we was here there was only one person working with big queues we felt awful on the one person working. There states that there is an adults only eating area in the restaurant which we would have preferred to eat in but there was loads of kids eating in this area and it doesn’t look like the rule is actually implied. The water park is great, it’s small but for it to be included and you can come and go as you please is great so you don’t feel like you have to spend the whole day there like you would in any other water park. There is also beach access from the hotel so you don’t have to walk right around to the beach. I definitely recommend to family’s for a family holiday, I don’t think we will be back again as we tend to try new places and prefer adult only hotels but overall a really lovely place to stay.
Barbara Oglesbee
We have just returned from this great hotel after spending 10 days here. We travelled with our 2 grandsons age 15 and 13 and they absolutely loved it here (as we also did). Food was great . We were in a royal suite and it definitely had the wow factor. We loved it that much we are returning next year with our other 3 grandchildren who will definitely be using the kids clubs. Forgot to say this was our first time in Lanzarote and it didn't dissappoint. See you next year.
Anastasiia Maniakina
I recently stayed at this hotel and had a fantastic experience! The location is superb, with easy transfer options via Jet2. The staff were incredibly friendly and accommodating throughout my stay. The food was top-notch, offering a variety of healthy options to choose from. The bungalow was well-equipped with its own kitchen and fridge, which was really helpful. I appreciated the complementary water bottle upon arrival. Access to the nearby Waterpark was a breeze, and the hotel's three water pools, one of which was heated to perfection, provided the perfect relaxation spot. Overall, I highly recommend this hotel for a wonderful vacation experience.
yunus biter
The animation team was fantastic and the water park was great. We paid £3300 for 7 nights and unfortunately there is very few good things to say about this hotel. It’s more like a self service hotel. You don’t really get any form of service!
Food is very average! Anything nice is not part of the all inclusive package. You get charged extra for cocktails. They don’t give even a bottle of water! We had to buy water for the room from the overpriced supermarket. We paid 40 euros for 4 towels and if you ask for fresh ones you pay 10 euros every time! The manager said some nonsense about environmentally friendliness but the whole hotel uses disposable cups.
The standards, conditions and maintenance of the room was shocking. The room needed a chemical clean and fumigation. Everything you touched was sticky, dirty and stained. The bed sheets stunk and were stained. The towels were smelly and had holes in them. The mattress was very old and uncomfortable. I can go on and on. Please spend your hard earned money elsewhere.