Carla E
Amazing hotel, small and more cozy than a resort. Lovely pools and food. The bar staff were brilliant. You do have to travel to get most places but we were happy to be just in the local area. Beautiful beach ten minutes walk with watersports available. Would go again at the drop of a hat.
Mikey Whitehead
Really nice hotel with friendly staff. Went all inclusive and found the Food to be more than adequate. Pizza bar open through the day 11-5. Air con and high speed WiFi (could stream videos without any problems) free of charge. Cheap car hire available at reception (car delivered to and picked up from hotel). Location is out the way but just a few mins from the beach. Overall had a brilliant time.
Pat Gurney
I’ve stayed in this hotel 4days ago. The hotel was great for the kids because of the water slides and also nice and relaxing during the day. In the evening has very little entertainment and was far from any night life.
Some staff was friendly and helpful but one bar staff during the day was very rude even to the children. The life guard was always blowing his whistle telling someone off but I’m guessing he just doing his job.
Food was average could do much better. Drinking was very nice and have lots of cocktails and mocktails options. We experienced this hotel once and won’t be coming back.
susan lewis
Arrived late & wasn't expecting a room tax of €21 per room! Staff helpful, complex was ok, food was a bit the same each day, location wasn't as explained! Shops were nit 400-800 metres away unless they class a 24hr bakery as a shop! Middle of nowhere so had to hire a car. The week we had was good but couldn't do anymore than that
Rachel Burry
First time visitor - arrived home a few days ago
My cavet would be I visited this hotel in the off season, so maybe during high season food etc is better?
Officially this hotel is a 4 star hotel
Jet2 rating : 3 star plus
My rating: 3
Positives:
* Overall the staff where so friendly & helpful. If it was not for the majority of the staff this hotel would be a 2.5 star in my opinion - loved the majority of the staff
* Location - next to a main bus stop (buses cheap and frequent)
* Location - beach a short walk away though we did not visit it during our stay
* Road nose was very minimal bearing in mind hotel was next to a main road
* Maids where quick, pleasant and very efficent
* Free room safe - not advertised at all, but a great feature
* Our room has effective independent air conditioning (had to turn it off at night due to rattling noise)
* Two pool areas where kept very clean
Negatives:
* Food - limited choices, even the children's only section had basically the same menu everynight. Also as an adult I had to venture into the children's only section to get some chips (made me feel awkward initially). Their is room to create additional serving areas which would improve food choices (also if salad was not offered at breakfast if would allow for more tradional breakfast food options to be severed)
* Food labelling - was not provided for the desert station. Also food labelling was hit & miss for the mains for example an item labeled chicken was actually pork!
Also when I asked a member of staff as to what type of pizza was being served in the pizza hut i.e hawian / margarita etc I was told pizza - not very helpful
* No filtered water bottle re-fill machines, so guests used the machine in the main restaurant (so when they filled up 1 litre bottles it created a queue - espically at breakfast)
* Only one juice machine in the main restaurant
* Juice (was literally called "a taste of") and fizzy drink was not pleasent
- please invest in better quality soft drinks
* Poor AI - apart from the 3 main meal options, food choices was very limited between meals (only option was basically pizza, however not acceptable if you are lactose intolerant or dislike pizza)
* No day time entertainment
* Evening entertainment consisted of one activity per night (this could be due to us visiting during low season) and was mixed in terms of entertainment value (karaoke could be improved by using large screens, so audience could see the words as well)
* Aqua Park - we did not go on the flumes, but we did go on the "lazy" river a few times, which was so slow it should be named the "sleepy" river. I reported to the life guard that the river was too slow, as you had to paddle / kick constantly to get around it - lifeguard responded jets where on & working
* We was in a deluxe room, which had a open fronted wardrobe, 4 coat hangers (at a guess) and two small bedside cabinets so limited clothes storage options
*Extremely unpleasant stench of sewage - in the evenings, next to our block which sometimes was smelt in the main pool area
* Maintence issues where a concern, broken female public toilet near restaurant was broken the entire 7 nights we was at the hotel. Also luggage scale broken during our stay
Currently I believe this hotel is more of a 3 star in my personal opinion, but with some additional investment it could be a great 4 star hotel.
Would I return to this hotel in its current state - no
Would I recommend it to others - no unless improvements are made