Igor Batrakov
Almost everything was awesome except for some minor issues which your staff were happy to resolve.
The first night in a room with insects like small bugs in our bed after a conversation was resolved by changing the room. The noise from the reconstruction of the hotel also did not add pleasure to the holiday, but we hope that by our next visit the reconstruction of the hotel will be completed. special thanks and gratitude to the girls from the Guest Relations Service Anastasia and Snyazhana. We couldn’t have done it without their support; they were constantly in touch, checking to see if everything was fine and helping us in every possible way.
Mohammed Khashaba
Our stay at Sunrise Remal Beach Resort for our honeymoon was nothing short of magical. The staff went above and beyond, offering exceptional professionalism, unwavering support, and heartwarming friendliness throughout our visit. Their dedication truly enhanced our experience.
The culinary offerings were simply outstanding! We relished every meal; the food quality was top-notch, providing a delightful variety that exceeded our expectations.
Our room was impeccably clean, and the attention to detail in its maintenance was commendable. The comfort and coziness added to the charm of our romantic getaway.
However, the only drawback was the unheated swimming pools. While the pools were inviting, especially with the resort’s ambiance, the temperature hindered our full enjoyment.
Despite this minor setback, our overall stay at Sunrise Remal Beach Resort was an unforgettable and delightful experience. We’re immensely grateful for the warm hospitality and the perfect setting for our honeymoon.
S J
Sunrise Remal Beach - Was too expensive as a solo traveller but knew I would be guaranteed sun. Room was very dated and the hotel is undergoing refurbishment
Food was well cooked, could always find something to eat. I liked that the hotel was quite small and everything like the restaurants, pool and beach were easily accessible. Pontoon access for snorkelling or swimming in sea. Staff were pleasant and polite. Observed that tipping got you a better service with waiters and bar staff.
On site dive centre who also organised boat trips and snorkelling very helpful staff. I went on two trips and got to say speedboat to go snorkelling was my favourite as got to snorkel without rushing and the reefs were amazing .
Overall great hotel for a relaxing winter sun break
Lord Ronald kerr
I can't give an honest report on here as didn't stay in this part , but am glad we didn't as its a massive building site at the moment and best avoided as there is construction work happening front back and sides!!!! And I feel they shouldn't be booking anyone in here. On the plus side, it's going to be impressive when complete, of which I think there is at least 12 months of work still to be done before completion .
Kimberly Cubitt
Our experience was outstanding. From the delicious food to the customer service, accommodations, Revive Spa and the beautiful beach, we can’t say enough good things. There were activities planned for adults and children or you could choose to have a quiet time on the beach or relax by an “Adults 16+ only pool” and soak up the sun. We enjoyed snorkeling, a Disco for children, babysitting for your kids and the so much more. EVERY person we came in contact with was friendly and smiling. My mom was a customer service manager and I have been in customer service for 16+ years and it was, by far, the most amazing experience. We chose to go in the “off season” (early December) and found the weather to be very comfortable. Every day was just beautiful. The vistas from every point on the resort were lovely.
The food was delicious and there was a wide variety of it to exceed the expectations of anyone from any country. We ate mostly at the International Restaurant but also tried out the Thai Restaurant and Italian Restaurant which were just as fantastic. We met so many employees at the resort and everyone was kind, personable, professional, and remembered what we liked to drink and brought it to our table. When we had too many plates to carry, they were there to lend a helping hand. They went above and beyond and we simply have to list their names below and hope that they receive the praise they so richly deserve. If we could give them each some kind of bonus, we would. We hope you will be fortunate enough to come into contact with them. We will absolutely come back to stay again. It is well worth the money.
We were impressed on how hard-working everyone is. They were there before we arose at 7:00 a.m. and were still working until 10:00 p.m. They were always busy, serving the needs of others, and with a smile and great attitude at all times. This includes security individuals, grounds keepers, and so many more.
Throughout our stay, representatives would check in with us to be sure we were having a good time and address any concerns we may have. We never had any concerns. We have many fond memories we took with us when we left.
Front Desk Reception and Concierge Services
Ahmed Ataf
Ahmed Genal Abo El Magd
Reda Mada
Amr Mohammed
International Restaurant
Shenouda Faraht – Chef
Chef Eyd
Mohamad Salem – Kept the floors spotless
Mazen Badr – Has such a warm personality and very friendly so much so that my 19 month old son would call him by name when he saw him and wanted to hug and kiss him.
Mohamed Ebrahim – kept our table clean and checked in often to see if there was anything we needed
Fawzi Mousa
Ramy Mohamed – Helped with getting our food to the table and keeping our table clean and interacting with my son
Ahmed Roshdy – Greeted us each time we visited with a smile and went out of his way to get me my favorite beverage that they offered when we arrived in the lobby.
Nady Emad – Bartender – Very friendly and personable, exuded a great deal of enthusiasm.
Ahmed Aliabdaill – extremely friendly and helpful
Abd Elhamed – he was our server in many of the restaurants and was so kind to us and my son. My son would also call him when he saw him and give him a hug.
Aliwael All
Mohi Elden
Mohammed Ghonim
Mohamed Rabee – He was a manger who helped to keep everything running
Hossam Abdo
Housekeeping
Ragab Mohmd Ahmed – He kept our rooms spotless and each day we couldn’t wait to see what “Towel Animal” he would create and how he would incorporate flowers and leaves into his “masterpiece”
Revive Spa
My mother and I each had two massages while we were vacationing. The women who took care of us were knowledgeable, attentive, and friendly,
Hala Ahmed (My mother had two massages with her)
Eman Ebranim
Aya Knamis
We will most definitely go back to the spa the next time we visit.
Please recognize how hard these outstanding individuals work so any opportunity to tip them would go far in improving their quality of life and recognizing them for their hard work and efforts to make your visit memorable.