Felix Neumair
A kind of scam
The rooms are not small so you have some open space and some also have a small kitchen or balcony. Some beds are hard so they are not the most comfortable to sleep on.
The wifi is free but really not that good. Sometimes it works better, sometimes it doesn't even work properly.
In our room there was 1 EU socket (by the TV, far away from the bed) and about 3 other UK‘s. (near the bed)
Some rooms don't seem to have an EU socket either, so you should take a travel charger with you. They don't (!) lend you a charger at reception, you have to pay for one for about 3-5€.
The bathroom was not small but the water from the sink did not float well so you were constantly getting wet, the toilet flush sometimes did not work and there was no shower but a bathtub without a hand shower so you had to turn on the water without controlling it. The bottom of the bathtub was dirty (or very old) and some other things in the bathroom like the floor and the hangers were very old.
The friendliness of the staff was ok. If you get home after 12am, you have to ring the bell to get into the hotel. They also want you to leave your key at the front desk (recommend never doing this).
Some people in the reviews tab said that the staff or cleaning staff stole items from guests. However, we did not experience that in the 4 days (3 nights) we stayed. We left our laptops and powerbanks at the hotel. (Always take your bag with money, credit cards, personal items, id with you). If you want to use the safe, it costs about 40€, which was a shock and a big minus in my review. This of course gives the impression that the staff sometimes steal things. (Also, you have to sign a contract when you check in that the hotel is not responsible for the loss of items in the room.) But as I said, we had no problems in this regard.
The cleaning staff cleaned the room very well every day (the bed or towels were never dirty) and they were also friendly, to be honest.
The breakfast was not good. Much more than a coffee (the vending machine display didn't really work good), water, or juice you didn't get to drink. For food there were empty crossaints, some ham, sliced cheese, a few tomatoes, a bread, but that was about it. So there wasn't much choice and the choice there was wasn't good and the food wasn't hot either.
The scam:
Each of us paid 40€ deposit and we were told that we would get the whole 40€ back if nothing was broken in the room after check-out. In the end, however, we only got €38 back because 2 other people who checked in at the same day as I (who aren't even related to me and who I didn't even know) apparently only paid €20 (why doesn't the reception know who didn't pay the €40? Why did they accept the 20€ payment if you have to pay 40€?) the person. The 2 people then said that they paid the money later on the next day but the hotel staff appearently doesn‘t know anything about this.
But now the real question is what can I do about it? I also can't go into a store and say that I got 2€ less yesterday than I should have gotten (like the hotel staff did).
Now the hotel has to live with this criticism, just as I have to live with my loss of €2. (in total 40€)
If you want to be "scammed" (not mad because of the 2€, but because of all the things together - wifi, safe, chargers, bathroom, breakfast, deposit) for your money, then go to this hotel on your next stay!
Edit: Bring a shower gel with you! There are 3 small shower gels in the bathroom, 1 of which is enough for a shower. They didn't refill it either so we had to buy a shower gel on our own in a store.
Danny Shaw
Stayed here for 3 nights in February whilst my father stayed for 3 weeks.
Personally I didnt have any major issues with the hotel, I have stayed in worse Ibis hotels in UK.
Location - could not complain at all about location, close to local pubs/restaurants. Water ferry to Valetta close by, walking distance to St Julians Bay (if you take back roads).
Rooms - respectable, beds were comfy, air conditioning worked, bathroom was clean and shower good. Cleaned daily. The lower floors seemed to be a bit noisier with having what seemed school trips there...Super Bowl night wasn't a great sleep.
There are no tea/coffee facilities in room but these can be hired from reception for €4 a week...all you need to buy is the milk-this can ke keptnin fridge on room
Overall perfectly in line with what I paid for trip.
Breakfast - generally similar each morning but tasty. Could of done with being a little bit warmer....probably need better heat lamps. Coffee, although from machine was very good.
Staff were pleasant and made conversation.
Do take insect repellent as I got bit to death with having balcony doors open.
As I said my dad stayed here for 3 weeks and came back with no complaints. If you want luxury then pay extra and go somewhere else because this won't be for you. You get what you pay for, if its a base to explore then its perfect.
Aleksandra Radivojev
Location is perfect, everything seems close by,including the bus station. Hotel isn't a brand new, however it has been compensated with polite staff, surprisingly clean room, and overall a good service. All personal is friendly and very helpful. Food was good as well. One more thing-perfect cappuccino!
Daniel
The hotel was situated along the seaside, near lots of pubs. This was the only positive thing about the hotel, also the funny chef.
Starting with the rooms, they're equipped with old furnishings, which often don't work. The A.C was broken, the floor not clean as well as the beds. We found lots of cockroaches, inside the mini-fridge and under our beds. They cleaned our room and changed towels for the first time after three days, after we asked multiple times.
The staff was superficial with many things, like paying attention to intolerances and requests. I'd never have gone if I had known this earlier
Simone Di Marco
terrible hotel. Impertinent, surly and rude staff. Inedible food, raw chicken, terrible hamburger, pasta that cannot be defined as such and much more. They did everything they could to keep their bail by blaming us for actions that don't concern us, without any evidence. In the end they took €8 per person in the group (20 people). One evening the receptionist even started yelling at some students for the noise they were making in the hall, which doesn't exist. There is no meeting point to share an evening with friends. I don't recommend at all.