Benson Petit-Clair
I recently had the pleasure of staying at AX The Palace Hotel during my visit to Malta, and I must say it exceeded all my expectations. From the moment I arrived, the front desk staff went above and beyond to ensure my stay was memorable. Not only did they swiftly address an issue I had, but they also graciously upgraded my room and even provided delightful goodies like wine and cookies, adding a personal touch to my experience.
The view from my room was nothing short of breathtaking, offering panoramic vistas that truly captured the essence of Malta's beauty. The rooms themselves were incredibly spacious, providing ample comfort and luxury. The upgraded room (#849) with the Jacuzzi was the highlight of my stay, offering a serene oasis where I could unwind.
Dining at the hotel's restaurant was an absolute delight, with each meal exceeding my expectations. From the delicious local cuisine to the impeccable service, every aspect of the dining experience was top-notch.
Overall, my experience at AX The Palace Hotel was nothing short of exceptional, and I cannot wait to return. I wholeheartedly recommend this hotel to anyone visiting Malta.
Liz Hardiman
We had an amazing stay at the hotel.
The staff were all so friendly and helpful with big smiles that actually reached their eyes.
Nothing was too much trouble and any problem we had was quickly fixed.
The food was great, a really good variety at breakfast.
Our room looked out over the city towards the harbour and most of the time in the room was spent on this balcony.
Really enjoyed the hotel and will return and definitely recommend to others.
Chris fylan
Really nice hotel. Staff generally friendly and helpful. Rooms really nice. Only disappointment was being refused drinks on rooftop bar as they hired it to private company. Bit embarrassing inviting friends over and being refused drinks. At least give notice next time. Would stay again.
Cris Rot
We stayed at this hotel for 4 nights and we were really pleased with the size of the rooms - the view was amazing - and the location is very accessible and close to many bus stops and ferry to Valetta. When we arrived there were roadworks in front of the hotel so not ideal from a noise point of view, but also outside of the hotel's control. Overall we had a great time, the only slight disappointment was the size of the indoor pool and the facilities in the wellness centre were not great.e.g.the steam room didn't work well/ cleaning could be improved. Would recommend staying here
Luisilena Viegas
What an amazing experience I had! I spent few nights with my partner and we both loved everything. The room was big enough for 2 of us, the bathroom is beautiful and we had a balcony over the city/sea. The only thing I would say is the TV needed to be a bit more updated in terms of apps like Netflix, Amazon Prime, etc... The rooftop with the outdoor pool is really beautiful and the views are breathtaking. Plus the indoor pool too. If I'm back at Malta, will definitely stay there again. The service overall was very good, friendly staff and helpful too on directions and places to visit around the area.