Playacar

Ry

Came here since my usual place was booked out. It was also the best priced for all inclusive that I could find at the time. Honestly, this may have replaced it at the top of my list! The staff was AMAZING, the food was AMAZING, and everything was perfect. I’m pretty picky about my hotels but this one hit everything on my list. There is even a cute shopping area across the street if you want to explore or shop. There are 6 restaurants, all with unique menus. You do need to reserve dinner times, but there is a concierge desk within every hotel structure. Staff was all super on top of things and room service was on time and more than enough. 100% recommending to everyone I know and definitely coming back some day. The only thing that I would recommend for people visiting Mexico (in general) is to make sure to look into seaweed growth during the summer months. I believe it is at its peak between May-October and it makes it difficult to enjoy the ocean. This is not the fault of the hotel as they had people trying to clean it up every day and I didn’t do any research before booking. 1000/10 best hotel I’ve been to

H

My partner and I had the pleasure of spending 11 days at this all-inclusive, adults-only resort as part of a package holiday with British Airways. Our stay was nothing short of exceptional. The staff went out of their way to ensure we were comfortable throughout. In particular, our personal concierge, Fernanda Montoya, made every effort to make our holiday truly special. The resort boasts excellent amenities, including several swimming pools, a variety of restaurants and bars, as well as a spa and gym. The entertainment team worked tirelessly to provide a range of daily activities and events. As a gay couple, we had some initial concerns ahead of our first visit to Mexico, particularly about how welcome we would feel in Playa del Carmen. However, we were made to feel completely safe and at ease from the moment we arrived, which allowed us to fully relax and enjoy our holiday. We very much look forward to returning to this wonderful resort in the near future.

Tyler

Great experience staying here, the service was excellent and all the employees made us feel welcome. The rooms are spacious and separated into small villas, the grounds are beautiful with several pools. There are 5 restaurants on site with several types of cuisine to choose from and they are all pretty good. Great location right on the beach and it is well take care of. My only complaint is there could be more nightlife activities (they did have karaoke, a few shows, and bands throughout the week). Just FYI the crowd is more couples and older folks, which is totally fine but I went with some younger singles friends. Great value overall!

Megan Leypoldt

This was our second time visiting the Royal Hideaway Playacar and it was just as we remembered 11 years ago. The food and drinks are excellent and the staff is friendly and attentive. We came for our honeymoon in 2014 and this time was for a friends’ birthday and it was equally perfect for both occasions. Our concierge Ricky was extremely helpful and acquired anything we needed. We love that this resort is smaller and well maintained with large pools and small pools.

Shad L

This was a fabulous getaway for us. Pricing was good and we weren't disappointed by the resort. Lots of different food to eat. The restaurants were nice with lots of options. Make sure you make your reservations 7 days in advance. You can do this before you arrive by emailing them. The beach was immaculate and groomed daily. The service was excellent. Drinks were made quick. The pools were clean. The rooms are huge, with a lot of space and their own decks. The entire layout of the resorts is stunning. The decor of the main entrance is beautiful and their indoor theater offers dinner and a show with individual tables.