Cleopatra Luxury Resort

Simon Cutler

Lovely resort with excellent facilities, great staff and good food. Attended a 5 day tennis camp and enjoyed every minute.

Kolene Tong

Just returned 3 days ago after our first ever trip to Egypt.negatives- First impressions standard hotel nothing special when walking into reception basic large brown sofas everywhere no features to wow. Rude reception staff. Rooms very clean, although shower temp and pressure very poor. Quite pool brilliant although very scummy around one edge ruined my swim wear, pointed out to life guards who were very quick to clean didn't make much difference. Food overall good but cold, restaurant clean but full of birds looking for food inside and out, walking all over tables and chairs. Service received standard expected in a 2-3 star hotel unless u have a bottomless tip pocket, we felt as the only other English couple in the hotel for the first week we was completely ignored by waiters, no service offered to us that even justified a tip (because we was English not German) the language barrier a major issue they just don't speck English. Animation team was seen twice. The theater a waste of time for English as all about belly dancers and a man with a light skirt spinning around we didn't visit after that. Positive - the beach and sea is amazing the coral at the pier with all the fish made our holiday we spend 2 full days snorkeling and never got bored. The quite pool (relaxing pool) was just that no one under 13 allowed so no balls and splashing we spend 8 out of 9 days here. The family pool was good as well still relaxing and alot deeper than the quite pool, we always got a sunbed even later in the day. Towel service great the life guards set u up with sunbeds umbrellas table and ashtrays, however the pool bar is a bit of a walk for a drink. Special occasions don't go unnoticed even without prompts cake card and drums in the restaurant and then delivered to room. Biggest down fall both mysef and husband ended up very poorly after 5 days with diarrhea and sickness which has continued now home and I now have antibiotics. Over all I would give this hotal 4/5 cleanlines, 3/5 service, 3/5 food 2/5 for poor activity awareness 3/5 entertainment 2)5 hospitality We wouldn't return here

Zafer Alimam

It is an indescribably wonderful hotel. The rooms are very large and clean. The staff are incredibly nice. The food is varied and one is confused about what to eat. It is really a very beautiful hotel. I will only book in this hotel when I come back again. I would like to thank Mr. Hossam for his good dealings with us and I advise everyone to contact him directly if there is any problem.

Rona Rona

Overall: I had a fantastic stay from 2 july to 7 july at Cleopatra Luxury Resort Makady Bay ! The staff was incredibly friendly and helpful, the rooms were spotless, and the food was delicious. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. Cleanliness: The hotel was impeccably clean. The rooms were spotless, and the common areas were always well-maintained. Food: The food at the hotel was excellent. I had breakfast, lunch, dinner and snacks at the hotel restaurant, and I was impressed with every meal. The food was flavorful, and well-prepared. The service at the restaurant was also excellent especially Marry from dinner staff . Staff: The staff at the hotel was some of the friendliest and most helpful I have ever encountered. They went above and beyond to make sure that I had a comfortable and enjoyable stay especially Hisham gamal and ahmed from fast food bar . I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Sara Rizkallah

One of the best hotels you will try in Hurghada with greatest staff and amazing hospitality. Beautiful location, tasty food, great facilities especially if you have kids or older people or disabilities. This is my second visit and will keep coming bk, even they upgraded everything since my last visit in 2022. The whole team were amazing but few names I would like to mention: A huge thanks to Ms. Juliana, the customer/guest relation manager, who was so attentive to details documenting every single comment or request and taking it seriously to make things better and in the right place. She is one of the best in the hotel Mangment, so dedicated, great listener and very helpful. Thank you to Mr. Wageh, the pool restaurant manager who was so kind and helpful and a great leader to the whole restaurant team, thank you to the best restaurant employee, Mr. Mostafa Saber who cared so much to details, cheerful, kind to my child, and providing everything with a smile even during stressful times. Thank you to the reception team they were marvellous. Lastly you got to try the boat snorkeling vendor there they are soooo gooood and too much fun to go on trips with them ❤️ Thank you all for making our vacation absolutely perfect 👌