Hlyan Min Thein
We arrived here at the end of March and everything was awesome, the rooms were clean and spacious. Food was great including world foods and Spanish dishes, drinks were fresh and tasty! Service tried their very best to entertain the kids. I would recommend this hotel if you have small kids. Only, I would say is that next time would you include water bottles in rooms? There were pools for kids and adults to go in, the pools are fun and cleaned well but if you like a fresh, clean swimming pool I would definitely recommend the pools for you :). Be warned that you need to actually know how to swim as the adult pool can reach up to 2.5 metres, there is a snack bar beside of the swimming pool, the toasties and chips are the best! Great for a 1 week holiday.
Things included:
Play area
Pools
Restaurant
Entertainment
Bar
Kids show
Spa
Kids club
Apartments
Rooms
Suites
The location was near a local beach, good restaurants are nearby
Looking forward to come again:)
( This is my 9 year olds daughter's review what she wants to write. Soon I might delete in case some thing is not right.)
Bethany Goodall
We went for a week in the easter holidays, the rooms advertised are the new refurbished rooms and weren't a true reflection of the rooms offered. The room we got was filthy, splintered wood doors, a random screw held the door handle in place, the room was cleaned after I informed reception it was dirty. Even when cleaned they're not cleaned well, quick 5 minutes and done, bed sheets not changed whole stay, mattress had brown stains on. The deep pool had lots of dirt and shrubbery floating around. The food was OK, great breakfast selection, lunch and dinner lots of fish, much the same every night, poor selection for children, pizza and chips every night. Sushi one night which was lovely. Snack bar had same things every day, huge queue, wait around 30 minutes. Staff friendly and helpful, bar the older lady in supermarket on sight, she was very rude. Few minutes walk to lots of shops restaurants and bars. My 7 year old came home with ringworm due to lack of cleanliness. Not something I'd expect to come home with!!
Pros - location, friendly staff, good drink selection, breakfast buffet.
Cons - rooms run down and very dirty. Overall could be a lot cleaner in general. Had to pay for use of some activities, table tennis etc, wouldn't expect this at an all inclusive resort.
Overall, I wouldn't recommend based on my personal experience.
Aleksandra Kajzer
We spent 7 nights in a wonderful hotel. RECEPTION Very polite people. They explain everything. RESTAURANT a large selection of food, some dishes are repeated, a large selection of salads, the only thing missing was stickers with the names of the salads. employees delivered food on time and cleaned tables regularly. Very nice and obliging. my daughter really liked Salvador (they stuck their tongues out at each other and were fooling around)🤣. SNACK BAR is very busy, as a kitchen worker I think that more people should work there. A plus for the gentleman who works there, who understood the orders placed by the children. DRINK BAR good drinks, great service 😊 I missed a larger selection of drinks without alcohol 😐 ROOMS clean, daily change of towels and cleaning. ANiMATION TEAM ❤️ a big bow to them! The children were happy to have fun, I enjoyed yoga, pilates, steps and dance classes 😊 and the evenings for children and adults were so wonderful that I regretted that they were so short. What I liked most was the Bingo evening (Bingo! Bingo!) and the magic show 😊. The whole family was delighted with the entire service. Location close to the beaches. The only thing I missed was classes for children 12+.
Catherine Tinkler
Family of five (three children 2,4 & 6)stayed here for a week at the end of March. It was fantastic. The pools were a bit chilly but really well thought out. The staff were all super lovely and so incredibly hardworking. The food was delicious- especially the salads!!! I have no idea how they turned it all around so quickly. We loved our stay. Thank you to On The Beach for organising and we would really recommend!! Especially for a family. It was fab!!!! The staff are amazing.
Blue sea Blue sea
Ok so when we arrived the staff were lovely and helpful
The room was really peaceful and the children enjoyed the water pools
The food for adults were also great with some lovely choices such as pork joints to large portions of salmon
If I was to complain about the food it was the children’s choice as every night was the same pizza chips spaghetti
Maybe chicken nuggets or even sausages??
That really needs to change
The salads were absolutely the best we have had
We had one issue with the hotel I went to reception it was addressed with immediate effect
Please don’t always read bad reviews as we went after reading some bad ones but it’s really a lovely place in a lovely spot
By the way the beach is literally over the road and is Gorgeous!!!!
Keep up the good work but please sort the children’s menu !!!