Blain Lefort
This isn't the best value for your Disney vacation. Stayed here 20 years ago, and not since. The property is beautiful. The rooms aren't aging well. Too tight for 2 queen beds and outlets that weren't secured fully to the walls would not make me comfortable as a parent. We were fine. No daily cleaning/linen service was a disappointment. Doors that didn't open with the app were a real downer, and the advice at the front desk to "reinstall the app"wasn't a good answer. Phones NFC worked well on the parks. On day 2, after several more failures and a long trek back to the desk, 2 cards were issued that performed as intended. The bus rides at night were insufficient for the needs and were very slow. The bar entertainment was fantastic. Our server John, was also fantastic. Drinks were very good Most folks working were very pleasant, with a special shout out to the folks at the bounty platter station at breakfast time. Kicked off each day very positively and the food pricing wasn't a rip off. Not a fan of "can I help you friends?" Or "you too friend!" that was too frequently used and seemed insincere. Boats to Disney springs were great, but was too long of a wait to feel like it was well run. The pilots were pros. Overall a pleasant, very expensive but not high value, stay on property.
Kortni Spivey
Absolutely beautiful grounds, from the moment you walk in their huge lobby, you know you’re in Disney property. The little mouse heads in the wood work in ceiling was too cool! We got the preferred room as I had read reviews on how big the grounds were so I’d suggest the upgrade if you want to be close to main lobby. We were in the bayou, no elevator for top floors so tough getting stroller up and down 10-15 times a day. The staff was on point with customer service!! The food was inconsistent in the dining hall. First night I had shrimp and grits that were amazing so our last night, I had them again, it was nothing like the first time. The grits were hard and the sauce wasn’t even the same. The rooms have a beverage cooler instead of mini fridge and it’s not adjustable. Ours did not cool well and we had to toss the antibiotic we brought. Being able to walk along the river to French Quarter was awesome
J P
I am so impressed with Port Orleans Riverside! The hotel grounds are absolutely beautiful and perfectly manicured. I enjoyed just walking around the resort very much. You can also walk over to Port Orleans French Quarter very easily. However, I prefer Riverside over French Quarter. The actual hotel room was beautiful with subtle New Orleans/Princess and the Frog touches. I would call this an adult Disney resort because nothing is overly done, the design is just beautiful and refined. Riverside also offers boat travel to Disney Springs and the common buses/bus stops to the parks. Very clean, very beautiful, and very walkable. I can’t recommend this Disney resort enough - it is absolutely worth a stay!
Fernando Vargas
Great amenities, clean rooms, good parking, never had to drive around to look for a parking spot, family loved the boat rides, food was so much better than standard burgers and tenders. Pastries delicious. I recommend the shrimp and grits or the braised short beef on mac n cheese! Only knock is the required room inspection which we had wake us up early am due to us bringing our toy poodle. Should be done later in the day or when we ask for it. Need to work on a better system. Overall great experience with everything else.
Scott and Elizabeth Clark
Had an amazing, peaceful week stay at the resort with my wife! Only 2 cast members had a little bit of an attitude, both came across as we were a bother. One was working in the food court, taking the orders, I asked for double cheeseburger, and was told no, they only do single cheeseburgers, with an attitude. The other cast member was from the lobby, called to let them know there were towels outside our room upon our arrival from an activity and was given an attitude on the phone! Other than those 2 brief interactions everyone was great! We will be staying at Riverside again! Loved it. There are so many good things to say about the resort, from the room to the location and easy to get to bus stop to the peace and quiet and the activities was far beyond expected!