Shaheryar Malik
An Exceptional Family Getaway - Perfect for Our Little One!
My wife, our 18-month-old son, and I have just returned from a wonderful stay at The Palm Dubai, from a Saturday to Thursday, and we are already missing the incredible hospitality.
From the moment we arrived, the service was nothing short of exceptional. Every single staff member, from the friendly security team at the gate, to the warm and efficient reception, and the attentive waiters at the restaurants, went above and beyond to make us feel welcome. What truly stood out for us was how kind and engaging they were with our young son. They always had a smile for him, which made the environment so comfortable for our family.
A special mention must be made for the room service team. We requested milk to be brought up to our room at various times, and no matter when we called, it was delivered promptly and with a smile. This small but crucial detail made our nights and nap times so much easier.
The amenities were fantastic – the pools were beautiful, the grounds were immaculate, and we lacked for nothing. It’s a stunning property, but it's the people that make it truly 5-star. We cannot recommend The Palm Dubai highly enough for families with young children and will definitely be returning.
Nissaaa Nissaaa
Very disappointing experience at W Dubai – The Palm (Pool & Beach Access)
I honestly didn’t like the experience at all.
First of all, the welcome was far from what you’d expect from a 5-star hotel — not warm or attentive at all.
Then, the price is absolutely exorbitant for what it is. The area is very small and crowded, there isn’t enough space to relax comfortably.
The menu is also really disappointing — not appropriate at all for a beach day. No lamb chops, no sushi, not even a proper club sandwich. The food options were really limited and far from exceptional.
What shocked me the most is that there’s nowhere proper to shower or clean up. The few available cabins are used by everyone without any cleaning in between, and the toilets were not clean at all — no staff around to maintain them.
For a 5-star hotel, this is completely unacceptable. I’m really disappointed and wouldn’t recommend the pool & beach access to anyone.
I can’t comment on the rooms since I didn’t stay overnight, but in terms of day access, it’s definitely not worth it.
subash Baliga
This hotel/resort, located on Palm Jumeirah in Dubai, presents a premier lodging experience. The accommodations are generously sized and offer stunning views of the bay, along with convenient access to poolside bars and family-friendly areas. The establishment also features a selection of high-quality restaurants, a cigar bar, and an enjoyable evening atmosphere. While time for extensive exploration was limited, the property is certainly a viable option for a family vacation.
Lina T
Everything about my stay was wonderful, the room is spacious, the staff are friendly, and amenities are good too. My only 2 issues are that my dyson kept turning off while I’m in the middle of styling my hair (so getting my glam on was a bit challenging), the beach water in the palm are is a bit murky and smells a little like chemicals.
Would I come again? Definitely!
Hajar Almatrooshi
⭐️⭐️⭐️⭐️⭐️
From the very first step into the hotel, you can feel how much they care about their guests. When we arrived, our room was not ready yet since check-in time is at 3 PM, but I would like to sincerely thank the front desk staff, especially Tashan, for his kindness and professional attitude.
The room was very beautiful and spotless. Breakfast and lunch were both delicious with a great variety. The swimming pools were extremely clean and absolutely lovely. They even have private cabanas by the pool, but make sure to reserve them at least one day in advance.
The gym facilities were outstanding, offering both indoor and outdoor areas, which made the workout experience even better.
Most importantly, I would like to thank the entire team for making our anniversary celebration truly special and memorable.
In general, all the staff were wonderful, always welcoming us with a smile and genuine hospitality. I highly recommend booking an ocean-view room and not missing the magical sunset view.
My Booking
