Daniel Tóth
W Dubai – The Palm and WET Deck Dubai deliver an outstanding experience! The hotel’s modern, stylish design perfectly complements the luxury vibe. The rooms are spacious, impeccably clean, and offer breathtaking views of the Palm. The staff is incredibly friendly, going above and beyond to make sure every need is met.
At WET Deck, the poolside atmosphere is vibrant and chic, with amazing music and refreshing drinks. The service was exceptional—staff was attentive and always smiling, ensuring we had everything we needed. It’s the perfect place to relax and soak up the sun with stunning views. Everything was flawless, from the hospitality to the facilities. Highly recommend!
Walaa Elgyar
Great great great it's really great and one of the best hotels I've visited, there is privacy in the swimming pools as they are divided and the rooms are clean, spacious and great and have a beautiful view. There is a family swimming pool for children with a depth of 40 cm covered with a guard. The reservation was with breakfast and the restaurant was great and the food satisfies all tastes. It is very great for recreation and honeymoon and even family and children and there is also a kids area until 9 pm and the swimming pool until 7 pm. But it is full of foreigners and the main language is English and there are very few Arabs or veiled women there
Tina Motavalli
We had a reservation here for one night, we arrived at 3:45pm, when we checked in, we were told that our room was not ready and they had to call room service to see how long it's going to take. Then they offered us to pay more for an upgraded room which is ready. It seemed like a game as the hotel was trying to make more money by selling the upgrade to us. We refused, the manager came after half an hr of back an forth, she mentioned that they upgraded us to a better room at no charge. So the welcoming experience at a 5 star hotel felt like a 3 star. That being the said, the room itself is very dark, the lighting in the bathroom was just not right when you tried to get ready to go out.
Ellie Abdali
We have been visiting W Palm regularly for pool days and staycations. One downside is that there is no sun after 4pm in the adult only pool which is a big miss in the design of the hotel. The service level and quality of the facilities are usually fantastic. Unfortunately, we have seen a decline in various areas lately and hope to see improvement during our next visit. The pool staff is amazing but clearly not enough resourced to properly manage the guests (especially in the weekend). 50 minutes wait time for a simple lunch is unacceptable. The Valet organization is a mess and leads to extreme long waits.
Farah Bousaleh
Our stay at W The Palm - by the beach - was absolutely phenomenal and splendid!
From the moment we arrived, we was greeted with warmth and hospitality that set the tone for the exceptional experience that followed. The stunning sea view, luxurious accommodations, and impeccable service exceeded all our expectations. Every detail was thoughtfully curated to perfection, making us feel like VIP guests throughout our stay. I can confidently say that W The Palm has redefined the meaning of luxury and relaxation by the beach. A truly unforgettable experience that my husband and I can't wait to relive!