Oh Oh
Our family loved everything about the hotel!! We were the only Asian family while we stayed and felt the staff were kind and generous to our kids too. I happened to find this hotel on Google and had no information from friends or trip platform in our language so I was not sure of this place but it was the best choice I made in Mallorca! We loved the beautiful view from our clean room, indoor and outdoor swimming pool, dry and wet spa, gentle staff, the water dispenser on the hallway and especially the meals!! Please do enjoy half board when you’re staying here. It has the best quality and variety you cannot have outside the hotel.
Anna We
Wow, I don’t know where to start.
HUGE THANK YOU TO THE WHOLE STAFF.
We (group of 7 people from all around the world) came to celebrate my mums birthday to Mallorca and selected this hotel.
And what can I say?
It was the best time ever!
1. Service:
Before the visit we arranged everything with the hotel (HUGE THANKS TO SANDY!!) to surprise my mum with a cake, flowers and a nice table just for our group. Also we arranged a SPA treatment and my mum just loved it.
When we arrived we understood how good our decision was to come here. During check in we received a welcome cava.
The whole staff is paying so much attention and cares about your wellbeing.
2. Food
We selected the breakfast only option but then we went everyday for the dinner because it was amazing!!!
The breakfast is amazing and gives you EVERYTHING you want. You can order coffee, you can get pancakes or a variety of mallorquinese specialties.
Fresh juices, churros, British breakfast, all cheese, different jamons etc…
It’s the best start of the day.
The birthday cake was also amazing!
The dinner was just amazing as well, we celebrated my mums birthday also there.
The salads and all other small snacks and desserts you take in the buffet but the main courses (first and second) you can choose between different varieties. IT WAS SO DELICIOUS!!
And also the staff there is just amazing, special thanks to Ramon!! We were already known in the dining room because our our big group and our famous table!
Also the sunsets are breathtaking!
3. SPA
We loved the Spa! There is everything you need, relax rooms, sauna, hamam, could pool, normal pool…
In April it’s very calm there so we were most of the time alone there.
Special thanks to Mercedes who we met on our last day.
After check out we were able to spend some hours in the spa before our flight.
4. room
Amazing big rooms, we had the room with the side sea view. Beautiful interior and a lot of space. There is a coffee machine and the best products in the bathroom.
Also there is an empty bottle that you can fill up with water in the hallway.
Also the village offers a lot, we went on a boat trip (Corb Mari Experience) and it was amazing as well!
You can also go play tennis in front of the hotel.
Also there are turtles outside and the view is amazing from everywhere.
In total we just want to say thank you so much for his hotel and the whole staff.
We had 3 magic days there and were so so happy during the whole stay.
We didn’t want to leave this place and we definitely will come back.
April is an amazing time to go here, the weather is nice and there are not many people.
All our wishes were fulfilled and the same time the relation between customer and staff was so calm and amazing.
Thanks to everyone ( sadly I don’t know all the names, but thanks to all the receptionists, to the luggage carrier, to the cleaning service (they cleaned everything amazing !!!), the dinning/breakfast staff (especially ramon) and to Sandy for the whole preparations.
Every time we met someone of the staff they were smiling and greeting all of us.
We will definitely recommend this hotel to others and come back!
Kind regards
Anna and the birthday girls
Rita & Ruca
This hotel is amazing!
Great staff, delicious food and super nice environment.
Very close to the beach and facing the sunset which is beautiful to watch the sun going down at the sea.
The hotel is modern and with a touch of luxury as the design and space is really modern with very good aesthetics and quality.
You have lunch and dinner options a la carte + buffet so prepare yourself to eat a lot.
Totally recommend this hotel for a quite and high quality stay.
Christian S.
Arrival:
Upon arrival, I was warmly greeted. The check-in process was quick and pleasant, with thorough explanations provided, leaving no questions unanswered.
Room:
The room is incredibly spacious and appears freshly renovated. The cleanliness of the room was remarkable. In-room amenities such as a coffee machine, kettle, hairdryer, etc. were provided.
The TV can be connected for remote play with personal content. Although the small outdoor terrace lacks privacy, it offers two comfortable and high-quality loungers.
Breakfast:
The breakfast buffet can be a bit hectic and chaotic. While vegan options are indicated by signs, they are somewhat limited. However, the quality of the food is excellent.
Service:
Every staff member exudes tremendous enthusiasm and is consistently attentive to the needs of guests. They go above and beyond to accommodate requests.
Gym/Spa:
The gym is well-equipped and often less crowded, allowing for a peaceful workout. A notable feature is the ability to connect to the sound system via Bluetooth to play your own music.
The spa area is modern and features two saunas, a large swimming pool with various massage functions, an ice bath and a relaxation room.
Conclusion:
This is truly a lovely and tranquil hotel. I highly recommend it and look forward to returning.
Margarida & Daniel
We stayed at Universal Grand León & Spa for 3 nights and we had the most amazing time!
The hotel is beautiful with a stunning decoration, the location is perfect, right in front of the ocean and we loved the boardwalk along the ocean to enjoy some walks with the ocean breeze.
We had half board included and the food was absolutely delicious 🤤 everything we had was super tasty!
All the team was super kind and always ready to help with anything we needed.
In general, we had an amazing stay and we will definitely stay there again once we return to Mallorca.
Thank you so much for everything!
Margarida & Daniel
My Booking
