Samantha Froggatt
Lovely hotel, very clean and accessible for disabled customers. Pools are great. Evening food in November was very poor. Simple like lasagne with chips and spring rolls?? It shows the hotel offer half board which the package we were on but it's better to be bed & breakfast as there is so much choice for your meals out in playas Da Las Americas. Ps. Bring your own tea bags!! Hotel charges €4 per replenishment of tea n coffee sachets in each room.
Steve
Fantastic - First impression were amazing with a stunning modern entrance, the breakfast is the best I’ve seen with a fantastic variety, the food quality was also superb. It was also great as breakfast serves from 7-12 so you dont have to be up early.
The rooms look amazing with modern touch, the air con, beds and bathroom were great - no issues.
The cleaners would always come back and clean room daily despite me laying in which was great.
Location is fantastic too - I would definitely return here.
A lot of respect for the hotel with the accessibility for disabled guests even allowing a pool entrance - The pool has accessibility and the hotel all round.
Alison Rooney
Fantastic hotel in a great location. On arrival you cannot help but be impressed by the hotel's interior. But it is people who make a hotel so special thanks must go to Angoney on reception who welcomed us warmly and assisted us with the Check In process which went very smoothly.
Room are well maintained. Cleaning staff are in daily - a big thank you to Loci who looked after us in this respect.
We were saying bed and breakfast and were delighted with the range and quality of the food served. Steven was helpful and friendly- lovely to chat to.
If you are looking for a wee pamper I cannot recommend the spa enough. Simona and Lily were so friendly and kind to us. We are not regular spa bunnies so they were very helpful in taking us through the process. They took such good care of us- the massage was wonderful. We enjoyed having a wee chat with them afterwards about Italian football teams. Mille Grazie Bellas! Buona Fortuna!
If you are thinking about staying here at the Vulcano go for it! We will be back!
Krisztina Végh
Our experience at the Vulcano was outstanding from start to finish. The hotel is beautifully designed and has a calm, relaxing atmosphere. The staff were incredibly friendly and always ready to help.
Our room was modern, comfortable, and had a lovely view of the gardens. Breakfast was exceptional — so much choice and everything fresh and delicious. The rooftop “UP!” terrace was the highlight: stunning ocean views, an infinity pool, and perfect cocktails at sunset.
We left feeling completely relaxed and already planning to come back. Highly recommended for anyone looking for a stylish, peaceful getaway in Tenerife!
Jason Parmar
Great hotel, good variety of pools and all the facilities you’d need.
I particularly found the wristband system very convenient also.
For an extra charge there is also a spa (sauna, cold plunge, pool, massages) as well as “Up!” which gets you a quiet rooftop with beds, unlimited food & drink and an infinity pool. Both were great value for money but are not inclusive of the hotel rate.
The standard sunbeds are plentiful though and you have one warm heated pool, 2 non-heated and a water jet/massage pool as standard.
The breakfast was excellent everyday, nothing I can think I could add to to improve.
The games room also was quite fun with table tennis, air hockey, pool and other games.
The hotel does have some wear and tear/is older and lacked some soundproofing, so we had a bad sleep our first night (next to the lift) but upon notifying the staff we were fortunately moved to a quiet part of the hotel with a bonus larger balcony and room.
The location we found very useful. A short walk from all beaches and restaurants we looked up and wanted to go to, next to a bus stop (in case you want to go up Pico Teide and the guides are sold out) & close to the padel courts at La Siesta.
Overall, great staff, facilities and location.
My Booking
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