Nicole S
At the hotel at the moment! Honestly one of the best hotels I’ve been to in Tenerife. It’s amazing location 5 mins walk from restaurants/bar/beach. The staff are incredible all really friendly and helpful. Even arranged a cake to be delivered to our room on my partners birthday. The UP experience is definitely worth the money €70 per person for the roof top infinity pool, cocktails, drinks, buffet, spirits. We absolutely loved it up there! I would say this hotel is aimed at elderly/ couples it’s so peaceful and quiet! The breakfast selection is amazing literally have so many options especially for fussy eaters! Will definitely be coming back here
steve jones
We are currently staying here and it has been a first class experience. Nothing is too much effort.
Last night as a Christmas Day treat the hotel put on a free evening meal for all guests.
It was an incredible experience from free champagne all night to great lobsters, carved meets, cheese boards and puddings to tempt everyone.
Accomplishing our meal was a saxophonist playing beautifully crafted Christmas tunes. What a fantastic surprise all round.
To top it all the staff all had smiles on their faces and could not do enough to make it an evening to remember.
To be fair that has been the general tone of the holiday so far!
Thanks from room 135
Keith Webb
We originally booked 2 nights in a standard room, but popped in the day before our stay.
We spoke with Senor Agoney, the Customer Services Manager. He very kindly showed us around the hotel and facilities. If we upgraded our room, we'd have access to the top floor roof terrace. On the terrace was a magnificent glass infinity pool, two large hot-tubs, a free bar, buffet snack area, sun loungers, brollies and comfy chairs/tables - perfect - take our money!!
Senor Agoney took care of my egg allergy, so the catering team provided me plenty to eat on the roof terrace that didn't have eggs and or egg based ingredients - thank you
My wife and I had an excellent stay at the hotel.
The breakfast (for all guests) was extensive and catered for all tastes/dietary requirements.
It's not a cheap hotel, but for us, it was worth the expense - highly recommended...
Judith Widdows
Have recently returned from a wonderful holiday at this lovely hotel. The choice of food was excellent, staff very polite and helpful, room spacious and always cleaned well.
Would have no hesitation in returning. Thank you for making our stay a memorable one.
Shaun Edwards
Outstanding hotel, very well laid out and everything was easy to find, the staff were extremely helpful and polite and made everything clear from the moment we arrived. The rooms were extremely clean, and the cleaners were in every day even when we were still in the room, they're popped back later. The food for breakfast was plenty and lots of choice and the pool side bar was extremely tasty and very well priced I dare to say one of the best hotels I stayed at and definitely would return and recommend this hotel
My Booking
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