Lexi Millon
Absolute gem of a hotel, me and my partner (20 and 22) both thoroughly enjoy our stay. Service was brilliant. We did pay extra for the UP for 2 days and it was well worth it.
There is construction going on however this did not bother us. Lovely hotel with a great location.
Glenn Anthony
Amazing stay! Breakfast was amazing staff very helpful. It’s spotless!
Rooms cleaned every day. Will definitely come again. Only one thing if your coming there is loud construction work being done here but didn’t effect our stay. New management need to also put music by the pool could do with being more lively as there’s no entertainment but we would still come back.
Marc Curran
The hotel as a whole was a brilliant experience. Very clean, lovely spot and accommodating. However, when checking out (considering the fact that through our booking it said bed and breakfast included) we were hit with a bill of over £500. We had tried to explain this to the staff who were very dismissive and called the police not even 5 minutes into the problem. Also, some had not eaten breakfast at all, while some had it a couple of times which leaves the question where did £500 worth of food come from??? Very disappointing end to the trip as the hotel is a brilliant spot but half a grand on some burnt hash browns and soggy eggs? Take your face for a dirty one
Matthew Keep
Once Awesome. Now Awful. Avoid
This was not the relaxing getaway we booked — and certainly not the experience we had in the past at the Vulcano.
On arrival, we were told the main restaurant was permanently closed for evening dinner until early November — something never mentioned during booking our half-board stay. Instead, dinner was served in the pool bar, with a menu of bare-bones, fast, ultra-processed food, poolside furniture, and staff cleaning around us as we ate. It felt like a budget hotel canteen, not the 4-star dining experience we had booked.
What made it worse is how deliberate the lack of transparency felt. No warning, no option to cancel, no apology — just a quiet downgrade passed off as normal.
The hotel has also completely changed its vibe. Today it caters to large groups of younger guests, resulting in high noise levels and untidy public areas. This marks a clear shift from the quieter, more relaxed environment previously associated with the property.
A small drink discount and late checkout were offered as consolation — far from adequate given the poor experience.
We’ve stayed at the Vulcano before and had a great time. We won’t be returning, and strongly advise others to avoid for now
Denise Harris
Hotel is in a great location, close to the golden mile where there are plenty of restaurants and bars to suit every taste!
Hotel is impeccably clean and the variety at the breakfast buffet is superb. Something for everyone! All staff are super friendly!
This is our second time at this hotel and cannot fault it! Would I come again! Definitely!
My Booking
.jpg)
