Kamila Garbacz
We have enjoyed our stay at Solana Hotel. The location is great, close to bus stops, shops & restaurants. We had a little studio so can’t comment on facilities like food or drinks. The hotel is very clean and the room service has been excellent in terms of changing towels etc. There was live music inside the hotel during the evening time. The only issue we found was that our shower head wasn’t properly working in room 1409 as it was leaking from the top. Also on few occasions our floor got wet from the window near the toilet. Don’t know why and what was the cause of it but it looked like the water was dripping from the windowsill onto the floor. But overall really good hotel, can’t complain about anything else. Would definitely recommend and who knows, we might be back soon.
R R Ar
Stayed here for 4 nights. Clean hotel with comfortable bed. Indoor heated swimming pool and sauna are nice for the winter time. However, I don’t like the way the hotel designed with balconies face each other, and there’s literally no privacy. Breakfast could also be better. Overall, we enjoyed our stay here.
Nasser Salem
A necessary edit following Manager's reply:
Firstly: my booking category was refundable and the only terms seen on the liar hotels.com website were refundable or non-refundable. I challenged your manager to show me any mention of balcony or no-balcony in the booking document and they failed. Second: the rate I paid for my room was €50 when your rate on all websites that time was €28, so it was not economy category, but this is one extra lie to add to the many lies I got during this difficult time. Third: the room you offered me had faulty non-openable window and should not be offered to any customer before repaired. Forth: and most important I requested refund of my money and leaving your hotel into the night's darkness but you refused. If you mess with your customers you destroy your business because you get only unhappy customers. End of edit.
This hotel lies in a remote area in Malta and opens into a narrow street. However there is bus service. The hotel is an amalgam of previous adhered houses collated together. This makes many rooms open into narrow columns of covered dead air vents and not to the open air! How on earth they could dare promote this as a 4 star hotels on hotels.com and the like liars! Just be careful please and book only one night initially and see your room first before you pay your money because once they get your money you will never get them back! I was given a room that has no ventilation at all as the only small window opening into a vent was not working because of a faulty plastic curtain covering it. Welcome to Malta as one of the employees in that hotel dared to tell me! However, I believe that the Maltese Tourism Authority could help in this situation as I was told by tourist information but I opted to leave the Island without further troubles from them 😞 and get back to the UK safely.
Sean O'Donnell
Clean and modern with lovely staff, the gym was adequate, we paid for a room upgrade and had a gorgeous meal at their restaurant. Noisy in the mornings with lots of nearby building works. Lovely hotel, reasonably priced, great spa for the price!
Grace
Very disappointed with my recent stay at this Hotel in Malta, considering all the glowing reviews I expected a decent experience. I was first given a room below ground level due to my flight being delayed, without a view or balcony and this room was close to a downstairs external pool so there was much noise and stray cats walking up to the windows. Despite requesting a change, the matter was dismissed but what made this worse was they later claimed they tried to resolve the matter. The external pool was freezing. The only redeeming qualities during my stay was that the breakfast had good variety and tasty options, the indoor pool was good but noisy and some of the staff were friendly and helpful despite the horrible experience. However quite a lot of staff were very short with me, being rushed out of breakfast and refused a towel by reception. I also didn't realise the hotel is situated very far from the centre of town, so travel became cumbersome. Wouldn't recommend.
My Booking
