Danilo Mitrovic
I’ve been to Malta a few times, and I can confidently say this is the best hotel I’ve stayed in so far. The rooms are spotlessly clean, the staff is incredibly friendly and always ready to help, and the food is absolutely delicious – every meal felt like a treat. The location is perfect, close to everything you might need, yet still peaceful and relaxing. Everything about my stay exceeded expectations. Highly recommended – I’ll definitely be coming back!
Tom C
The hotel was modern and clean. Our room was a good size and had a comfortable bed and small balcony. the shower had good pressure and temperature control.
There was minimal noise from outside of the room and the air-conditioning unit was quiet. we particularly liked the large TV which we could log on to Netflix etc
The rooms were cleaned everyday with fresh towels and sheets.
The breakfast was a mix of continental and cooked food. we attended breakfast quiet late and there was always plenty of food. The breakfast was much better than we expected.
The pools were very clean and never felt over crowded.
You are not particularly close to a beach but there is a short bus just outside the hotel which can take you to it. We rented a car, and parked on the street for free. we never had an issue getting a space. and there is free parking at the nearest beach
There was not enough umbrellas which meant shade was difficult to get. there were plenty of sunbeds but as the shade was limited unless you were willing to cook all day the pool was unusable.
The hotel is on a hill so be prepared to walk up and down hills to get to restaurants. not necessarily if ideal if you have mobility problems. But we did not find this to be an issue.
werka bartosz
We were given a room on the -1 (room 2106) floor where the children’s bed smelled strongly of cat urine, and the odor was noticeable throughout the entire room. We reported it, and someone was supposed to come and refresh the room, but that person claimed there was no smell and did nothing about it. At 7 AM, we were woken up by a garbage truck right outside the window. The view was unfortunately terrible, but of course, if you want a better room, you have to pay extra—Ieven though the prices are already quite high. The outdoor heated pool looked cloudy and didn’t seem clean. The hotel itself looks decent at first glance, but it’s so big that you quickly notice a lot of flaws that need improvement. It’s easy to get lost—lots of elevators and rooms. The only real highlight was the restaurant where we had pizza—it was lovely, and they served really good coffee.
I would like to edit the review I previously posted, as it clearly brought positive results. The hotel staff responded very nicely, and we quickly received a new room — much larger and, most importantly, free of the unpleasant smell, which was crucial for us as we were traveling with small children.
I’m deducting one star due to the location — unfortunately, the street noise and the view from the window do not allow for a higher rating. That said, a big plus for the buses stopping right by the hotel, as well as the availability of restaurants, shops, and cafés nearby.
Thank you for the positive changes and the quick response ♥️
Raphaëlle C
I went there for a spa treatment and to enjoy the spa facilities (heated indoor & outdoor pools and sauna) as well as the rooftop pool for the day.
Starting with positive feedback: the spa staff is very professional and helpful, the receptionists showed us around and answered our queries; I also really enjoyed my massage and footscrub and left the massage room fully relaxed. Allen is a great professional. The spa staff are the only reason I would go back.
However, the rest of my experience was rather disappointing. The rooftop pool was taken over by a group of disrespectful teenagers who were throwing various items in the pool, spilled drinks on the floor etc; despite several complaints, the staff remained passive. This ruined the atmosphere for all trying to enjoy the area. Besides, the rooftop bar doesn't offer happy hour, whilst drinks ordered downstairs during the happy hour can be taken upstairs; this makes no sense.
Finally, the hotel requires some maintenance, including more regular cleaning of all the areas I have visited.
Setting aside the spa staff who, once again, was very professional, this hotel would benefit from its staff at reception and the bars being more considerate, attentive and responsive.
Chloe Locke
We thoroughly enjoyed our stay at this hotel - the view from the top is amazing, lots of pools to enjoy, staff are lovely and a really nice breakfast too that offers anything you can possibly think of! It also has several different restaurants - our favourite was definitely top deck and I highly recommend their stir fried duck noodles, never tasted something so good! Location is good next to local bus stops, lots of restaurants, some nice sights to see very close by but I will say it's up a very steep hill 🙈
My Booking
