Kesser
Overall the experience was satisfactory but not worth the price we paid for the 'superior room'.
We were woken up at 7am by construction/maintenance occurring right outside our room for each day we stayed there. There was no prior warning of this. I mentioned this to the staff (he was understanding and sympathetic) and the compensation was a fruit platter and a free 30 minutes in their hydro massage bath (this was underwhelming for us. The temp was mild and we actually left before our 30 mins were up).
The hotel itself is a bit of a maze requiring a lot of navigation to get between room, reception and breakfast area.
The room was very clean and comfortable. It was quite cold though and we couldn't figure out how to work the heater to bring up the temperature but this didn't affect us too much as the room temperature was just about manageable.
There was a leak in the bathroom and so the floor was constantly wet in there.
Breakfast options are very good as long as you're not vegan.
Claire DeBoth
Just came back a week ago from an amazing vacation on Malta, with a lot of thanks to Solana Hotel & Spa. As soon we stept in everything was taken care of. The rooms were absolutely beautiful, spacious, very clean and with all the supplies you could have needed. The staff were super nice and helpful, a special thanks to Adam from the reception, he gave us amazing tips to do, and found my hat which i lost somewhere in the hotel. The breakfast area was huge and there was something for everyone. The location of the hotel was in the middle of Mehiella, which made everything walkable or you could take a Bolt/bus. Overall, the experience was exceptional, thank you Solana Hotel & Spa
howard griffett
If my review was based on the quality of the staff this would be a 5 star review. The hotel is undergoing building work. The work starts at 6.30. This means that it's noisy from early morning. There are no service lifts so both builders and the staff use the guest lifts. On one occasion the previous passengers had been plasterers. Getting to your room is difficult. You need to use both lifts which are separated by a long corridor.Frequently there are long delays We could not find a staircase There is no signage to help. .On our first morning we had breakfast on the dining room balcony. Alongside a large skip size bucket was being raised and lowered from the roof to the basement (?) by a crane.
This will be a great hotel when it's finished.
No one offered an apology for the inconvenience.
To the staff a big thank you for your professionalism. Wish I could say the same for the owners.
Jay
Have been pleasantly surprised by our stay, for a 'cheap' Easter sunshine getaway, it has over delivered...4 star seems fair.
The staff have been great, including finding my wifes lost headphones! Have been particularly impressed by sasa in the restaurant who went above and beyond every day, including remembering our drinks orders without any prompt and interacting with our kids. Sandip was also super friendly and helpful.
We upgraded but the 'studio' we had initially booked also did what it needed to do!
The food has been very good, for buffet service there were a range of different options every day and mass catering done to a decent level. Sometimes food service gets boring but not here! Take advantage of the free beers at dinner, cant go wrong with estrella...the wine on tap is what youd expect from wine on tap, so not for the connoisseurs (im not one!)
Would recommend half board as theres a stack of restaurants across the island worth visiting.
The renovations are all but finished and so the rooms are clean, modern and spacious.
Have everything you need included within, whether your full or half board. I can understand why some people would be bothered by some of the works but it didnt impact our stay at all and worth the inconvenience for the fresh feel in the hotel.
The lifts take a bit of getting used to and could do with a floor guide in the 2nd lift to let you know where everything is, more than a few lost souls with us included... rumours are there's one lad who has been going up and down in the lift looking for his room since September '23.
Neither pools are heated but would recommend the roof top one as the views are top tier! One of those things, 'once youre in its lovely!'
A nice place to relax and sun soak if thats your thing, once the bar opens up there you could be there all day, but for now the staff are more than happy to bring drinks up from the reception bar...the lobby by the way is beaut!
Mellieha is a tourism based area so a little 'brits abroad' in places but is a good location to base yourselves in. People are generally welcoming and friendly, Frank's car hire worth contacting, 20-25 euros per day doesnt seem unreasonable.
Cat
I absolutely loved this hotel, extremely clean, the beds are comfortable, the food is also really good, theres even unlimited wine and hot beverages! Me and my friend had an amazing experience, the staff at the hotel are amazing, i want to give a special mention to Darko, he was absolutely incredible, extremely polite, professional and friendly , he checked in on me and my friend multiple times, he went above and beyond, nothing like i have ever experienced, initially me and my friend weren’t very happy with the room we got when we checked in, Darko efficiently dealt with everything and moved us to another room the next day, they even gave us a bottle of wine due to the inconvenience. The pool has an amazing view, it’s jaw dropping, lets talk about how good the location of the hotel is! Close to shops, tourist attractions and bus stops that took us to everywhere on the island, including valletta, St Pauls Bay, Golden Bay etc.
I would definitely recommend this hotel, i should’ve stayed a week!