Solana Hotel and Spa

Magdalena Staniszewska

I have mixed feelings about this hotel. It could easily be improved with very little effort! Pros: - nice location, close to everything - overall good, modern feel - staff is overall very nice, with some exceptions - good facilities, pools, spa Cons: - the rooms have ZERO sound proofing- you can hear absolutely everything going outside like it's in your room. Doesn't help that hotel is full of loud kids and drunk people who scream at night. Not a very relaxing atmosphere... - SPA is quite nice and again staff is trying, but my therapist Precious was clearly not well trained. I could feel her hesitating, stoping and starting my massage and doing completly different movements on both side of my body. On a scrub she omitted harder skin areas like feet, knees or elbows yet spent a lot of time on delicate areas like neck or armpits. Not a very good experience on 250€ treatment. - we wanted to use a pool and paid for bathrobes- we waited so long for them that we ended up just going covered in towels after waiting almost an hour! - we paid extra for a room with better view and still got room with view of neighbors and air conditioning. We got explanation that room is more spacious but view was not guaranteed(?). This feels extremely misleading. Overall we picked this hotel for a very relaxing trip and it was absolutely not a place to relax.

Nicole Howard

Location was quite out the way for tourism but the place itself had a quieter peaceful feeling not to busy easy to get from. Hotel was very clean and staff were nice and accommodating. Spa was great although costs extra. But pool access was included with our room roof top had incredible view

Sandra Anley

The staff on reception are wonderful, helpful, polite and professional. The spa was lovely, we had a couples massage which was very relaxing. The main dining room had a themed buffet each night which is very good value. The buffet breakfast has lots of choice. The Prickly Pear is good for a snack and a drink but chilly if you go out of season as the auto door is constantly in use. The hotel is situated two thirds of the way up a steep hill. There is a good bus service but we used ubers as better price than taxis and saved waiting around for buses.

Laura Carpenter

The hotel was always clean and tidy, all staff are helpful and greet you with a smile. The rooms are a good size and the beds are very comfortable. Food was great at the prickly pear, and the staff at the prickly pear were friendly and kind.The cleaners was always accomadating and did a fine job after cleaning the room. The only down side was no infinty pool as mentioned on the website, but this did not hinder our holiday. Perfect Hotel with a great bunch of staff.

Migle Masiulyte

The pros of the hotel was that pool and gym access are included in reservation, however if you want to buy a spa services, for simple massage be ready to pay around 100€ or even more. Even thought the pools are usually always crowded, we had a chance to enjoy heated pool outside, which one was like 3 steps away. The gym is okay too, just would be nice if someone time to time clean the dusts. Reception ladies and gentlemen are very friendly and informative. The room itself, I should say it was pretty spacey, we book twin room, so had the beds near by, a lot of space in wardrobe, basic vault, small old refrigerator, kettle (with coffees and teas), tv. The bathroom I should say is okay too, but if we consider the long time of waiting till not even hot water comes in, is pretty annoying. The cons would be lukewarm water in shower. Even thought they change the towels and make the beds everyday, swipe the floor would not cost much time. The fact that you have to pay for slippers (which is in most 4stars hotels being given for free) is upsetting, because floors are super freeze. Mosquitoes - those blood suckers! Is so many of them there. And the layout of hotel, many elevators with different floors directions is super confusing. Wth.. to reach our room we had to go from 0 (reception) to -3 and than find unclear small elevator from 0 again to -1 because that one does not go there or go to the different-1. Breakfast in the website was written 12€ euros with possibility to buy at the place but when we came they asked 15€. And plugs is still UK format… In general, is a good place to stay, the prices does not hurt your wallet and accessibility to buses and ports is very close.