Janice Perry
My friend and I had a 10 day holida in January and February. It was great. The hotel staff were all exceptionally nice,it was very clean, And we thought the food was exceptional. I don’t understand the negative reviews.. there was always some type of activity to do around the pool, and the activity team was so pleasant and enthusiastic, we would go again next year but we think it will be still under refurbishment, But we look forward to going again when everything is finished, if we can still afford it🤣 Thank you for a lovely holiday
Steven Hughes
This was the cheapest hotel we could find in January in Los Cristianos, we booked last minute and found a lot of the accommodation in the area was sky high in price. I'd say it was pretty much what we expected - as our expectations were quite low. I would say that the pool area was quite nice with plenty of sunbeds, and the staff here were very accommodating and friendly. We were also quite happy with the size of the private terrace we had on our room (our room was the most basic option). Also, the location is pretty good, close to the main areas.
Two things let it down for me:
1. The beds were very uncomfortable, the staff did arrange for us to have a mattress topper put on but even with that you can't get around the fact that the beds are desperately in need of replacement, and we weren't able to sleep well on them at all.
2. The included breakfast, whilst having a lot of options was not the greatest. All of the "hot" options were stone cold on all 4 mornings of our stay, that is to say, the items weren't even slightly warm so I imagine most of the food is cooked very early and then left out rather than kept warm properly.
I think go for the hotel if you're on a budget, a short stay here was enough for us though.
Fe Bergh
The hotel has a good location, making it convenient for exploring the area. However, the overall experience was disappointing. The bed was thin and outdated, making it quite uncomfortable for a good night’s sleep. Additionally, there was no duvet provided, which made the nights uncomfortably cold.
The hotel itself feels in need of a fully makeover, as some areas appear quite dated. Given the condition of the amenities, the price feels too high for the value offered. With some improvements, this hotel could be a much better experience, but as it stands, it does not meet expectations for the cost.
Tia Halliday
We stayed here a few months ago now, but I've probably only just gotten over how utterly horrible it was to actually put the energy into writing a review.
During the summer, the staff can't cope with the capacity of the hotel, nor can the amount of sunbeds, chairs or pool space outside.
The pictures you see of Sol Arona do not reflect what it actually looks like. Picture the worst sky rise block of flats in your hometown, that's what it really looks like. I was mortified on arrival, then to find the pool is tiny compared to pictures.
The mattresses are horrible, drains stink, major timescale build up in the shower no air conditioning, unclear on booking you have to pay for a safe per night, which you'll be lucky if it even works.
On arrival, took almost an hour to check in which was awful in the non air conditioned lobby.
The first two nights we had horrendous noise from other guests to which we were alerting security until 5am. Security just stopped bothering to knock on the neighbouring room by that point, doing nothing at all about it. We eventually had to move rooms and almost had to pay for the safe for the week again as the reception staff didn't document it properly.
Moving on to food, no major issues here, other than the squashed flies around the rims of dessert lids. Range of food was okay.
If you're really still thinking of going here after reading this review, don't bother paying all inclusive. You simply can't take advantage of it, there aren't enough members of staff to be able to serve you the all inclusive drinks. You can self serve wine and one lager, but if you ever want something different, just give up hope that you'll be able to get served at the bar.
Poolside toilets also disgusting, which is non surprising given the state of the rest of the place.
We ended up with money back from our holiday provider for the experience we had (which is something we've never ever had to consider even asking for before) which was backed up by the proof of all of the above.
Only good thing about this hotel was the convenience of location and that checking out took 2 seconds.
I see Sol Arona reply to reviews, I'd much rather they didn't bother with this one.
Veronika Králová
Wasn’t expecting much, but after all I was surprised with care and service Ive received at this hotel. I enjoyed the stay with all offers and had really pleasant time.
Also Yoga with John in the morning was nice and relaxing and gave me nice start of the day. Time at the pool was peaceful and calm. Even though there wasn’t many kids at the moment of my stay, hotel was looking prepared for them and seamed very child friendly too.
My Booking
