Paula Wolff
Both me and mum had a fabulous week. I can't fault the hotel. Everything was so clean, the staff were very friendly and helpful (thanks Jacqui for your assistance) and the dinner on the evening was delicious. I actually wish we had spent more days dining at the hotel than out on the strip as there was so much choice. We may consider booking via the website if we consider visiting again - and there's a very high chance of that. Thanks again for making it a lovely holiday.
Andrew Plumpton
Absolutely exceeded expectations!
We had such a brilliant stay – the hotel was spotless throughout and genuinely couldn’t have asked for more. The food was outstanding every single time – fresh, flavourful, and never a disappointment. What really made the experience though was the staff. Every single person we encountered was kind, polite, and welcoming – the hospitality was second to none.
We arrived late due to a delayed flight and unfortunately missed dinner, but the staff went out of their way to prepare a few plates of food for us so we wouldn’t go hungry. It was such a thoughtful gesture and really set the tone for the rest of the stay. Can’t recommend this place enough – thank you for such a lovely experience!
Lesley Morton-gibson
Our blind in our room didn't work properly we did tell reception and was told maintenance would fix it. It still had a mind of its own press down and 10mins later it would go down press up and it would go up later.
Breakfast no hash browns, beans cold not much fruit choice.
Room clean big wardrobe plenty of drawer space and big balcony over looking the pool. Staff nice and friendly lovely hotel. Would stay again.
L M
I stayed as a lone traveller as carer for Mum & Dad in nearby hotel.
Hotel Castilla was clean, calmer than other hotels & was perfect for my stay.
I would like to say Jackie on Reception was very friendly, kind & helpful on my check in & at other times if needed help.
Martin Atkinson-Zahm
This hotel was a real find.Small -sized hotel with heated swimming pool.Ample sunbeds-no scrambling to grab one before someone else's towel had bagged it!Heated pool, never full, often in it alone!
We were full board,food excellent,restaurant staff cheerful and helpful.Reception very good,particularly the manager (?)Jackie.
Our room maid was excellent-room cleaned early every day-unheard of!
If you want to be on the sea front this is not the hotel for you but it is in a nice quiet location,with supermarkets nearby.And the persiana blackout blinds in our room were a real boon. Fellow holiday makers were,like us mostly baby-boomers with a sprinkling of 30-50 year olds,and no children(although not classified as adult only the hotel points out there are few if any facilities for children).This made our time in the hotel much more restful and soothing,particularly at meal times,when one recalls little Johnny or Mary kicking off with primal screaming at breakfast or dinner times!
I understand that 80% of the hotel's customers are repeat business.This is hardly surprising. We hope to be one of those repeaters again next year.
My Booking
