Globales Playa Santa Ponsa Hotel

Sophie Adams

Thankfully we stayed in the globalales opposite. On our last day we was given a courtesy room to have a quick shower and freshen up before heading to the airport. This room was in said hotel, my god I was thankful that we were staying in the hotel opposite. The room was dated, stained carpets and walls. The bathroom was dingy and to top it off there was human faeces in the plug hole of the shower. My partner went downstairs to report it. The guy behind reception didn’t have a lot to say and gave us a key to another room, on the way to that room there was bin bags of rubbish in the hallway. We are thankful for being given a courtesy room however we expect to not have faeces in the shower, pretty basic request if you ask me.

Megan Palmer

Arriving at globales playa santa ponsa was quite a shock, we have used other globales hotels as a family and individually for years and this hotel conpletley let's the chain down. The rooms we were given were a disgrace. Smelly, dirty and mouldy with loose light fittings and stained walls. We instantly went to reception where we were not respected or listened to fairly, it felt as though the staff and manager knew exactly the state of the rooms and were ashamed to agree. Due to my dad's poor health and other room having an infant we gave up our room to sleep on the sofa in the reception as the problem was just never solved. Leaving the first night an absolute nightmare for us all. The following day after alot of upset and persistence we were all given new rooms, cleaner and with better facilities but still in need of a basic renovation, much like the rest of the hotel. After a horror 24 hours we were adamant to enjoy our holiday, waiting a year for my Dad to be well enough to travel. The dining areas (split over 3 hotels) were clean and organised with a good range of food, we enjoyed the pool and games and the entertainment staff's friendly and welcoming attitudes. Santa Ponsa and the surrounding areas did not disappoint, lots to do and beautiful beaches. Safe to say we will not be returning to this hotel and I will be hasty to use Globales again, sadly. The fact this hotel is a 3 star is beyond me, my only words of advice would be find somewhere else to stay as this hotel really is on its last legs.

Amanda Griffin

Visited for 11 nights 20th-31st May 2024, with my partner and 2 year old boy. We had an amazing stay. Service is 10 out of 10 all very hard working people. Entertainment, bar, dinning and cleaning staff are exceptional. We were all inclusive and always found an option to eat especially with a picky 2 year old. I loved the fact it was quieter as we had our little boy with us. Evening and day entertainment was excellent. Unfortunately the time we visited was quiet so kids club hadn't started but evening entertainment kidies disco was enought for him and he really enjoyed dancing with the team. Breakfast and dinner have great selection, You have the option of lunch from the hotel next door which always had something if it was snack bar or restaurant. Only down fall was the shower size but very manageable all the same and no fridge in rooms but we bought a cool box so that sorted that. I am looking forward to booking again for next year. To all the staff thank you for an amazing family holiday.

Gavin Hardman

Rooms basic but functional. Bathroom tiny and our shower sprayed more onto the wall than on us when having a shower. The shower head was broken. Apart from that there isnt anything to complain about. It was kept clean, the food was good and varied apart from breakfast which was the same every day. I would have liked them to have omellettes or pancakes or churros to mix it up a little. Location was great, only a couple of mins walk to the beach and a couple more mins to the bars at night. It was in a quiet spot so close to nightlife but there was no noise from the bars when at the hotel. I would stay here again.

Nikola Kubečková

We stayed in this hotel for a week. For us it was a beautiful holiday. Thank you for everything. Especially thanks to everyone at the bar. They made for us drinks with less alcohol because it was too hard for us. 😁👍 Hopefully we will arrive again.