Ellie B
Rooms are very basic but the hotel is large with a lot in it. The gym is €8 per use which is pretty annoying although the women stated it’s an outside company, I would expect a hotel that is 4 stars to offer a gym included in the price. The tattoo studio offers photos with no price and no one around to speak to. The indoor pool is brilliant and great for winter. The outdoor pool was quiet but it was not warm weather.
Had Santa’s grotto for the children & music playing in the bar area.
The room had everything we needed for a 3 night stay with a store in the hotel which was good.
I assume in summer this hotel could be great even more than the 3 star I am giving due to seeing a lot of stuff for children and a pool bar that is closed for the season. We did not pay a lot of money to come here so I would say it’s great value.
DIPDOT O
Big, massive hotel, great room size. Good English breakfast and cereal. However, the pictures online are far from reality on the ground.
The room I was in with my partner had a single bed, and we were made to understand that this is how all the rooms are. We requested that the bed arrangement should be changed to a double size.
The TV remote wasn't working, which made it a bit of a challenge to either switch the TV on or off. We could only have it either way when we were in bed.
The room intercom is not working; you have to go to the reception to pass your message.
If you are not careful, if you close the sliding door behind you on the balcony, hotel staff would have to let you back into your room, depending on the time of the lockout.
The outside pool was quiet, probably due to the period we visited, but the indoor pool was busy, as the kids and adults enjoyed the indoor splash.
As hotel guests, it was also a surprise for me to have to pay €8 to use the gym. Aside from that, should there be an emergency in the gym, there are no clear directions to the emergency exit from the gym.
In my opinion, the rating I would give the facility out of 5 is 3.5.
Mark Alexander
Great hotel, brilliant pool.
Rooms are decent, beds are comfortable. Balcony is big enough, a pool view would have been better. Check in is after 2pm.
Toilet and shower is good.
Overall, it’s a good hotel.
Pool staff are quite strict, you can’t bring your own food or drinks to the pool.
Emma
staff are rude will ask for €500 cash deposit if you are anyone but a couple. particularly the guy on the reception desk was lacking manners. rooms were infested with cockroaches. pool was good & location
Joanne O Riordan
We had a fabulous family holiday in August 2024. I was nervous as I booked this hotel before reading reviews and some of the reviews are not positive. But, we have been very pleasantly surprised in the last week. The staff at this hotel are super helpful, reception, bar, restaurant and entertainment staff are all great people who obviously love their jobs. The food was pretty good- very nice toasties beside the pool, we were all inclusive so we had a lot of those. We were limited to certain wines, beers but I think that's normal with self included packages. The hotel room was very spacious , we had a two bed apartment and have two teenagers and a little girl so plenty or room which was really comfortable. The apartment was spotlessly clean and was cleaned every day. The main attraction was the pool, which was huge with great activities every day, aqua aerobics, waterpolo, dancing and also a diving area which had 4 different heights. There was a shortage of umbrellas around the pool but this is also a common problem in most holiday hotels. There is a good Spar shop and a holiday type shop in the reception area and both were reasonably priced. The main negative is the need for repair work in some areas of the hotel. There are some cracked tiles in the corridors and around the pool area. Our patio door lock broke while we were there but the maintenance men had it repaired within an hour. Overall, we had fabulous holiday and I would recommend this hotel. if you look past the need for refurbishment, the hotel has a lot of positives.
My Booking
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