Tim Baldwin
Just got back from a 3 night stay at the Occidental Caribe. This was my 5th time in Punta Cana, first time at this resort. This resort is pretty big. You will get your steps in. The resort is very pretty on the outside. Keep in mind this resort is 25 years old. The rooms need A LOT of TLC. The bathrooms are dated and dirty. The buffets were not the best. I would recommend the pool side grill for lunch, or the Pizzeria. The pizza was outstanding. You can find something on the buffet to tickle your fancy, but don't expect to be wowed. This resort is located on the Atlantic Ocean side, so expect a lot of wind and somewhat rough water. The best description for this resort is POTENTIAL. It is beautiful and offers excellent guest service, but many things need to be improved.
Classic Studio
**Hotel Review**
I recently had the pleasure of staying at this wonderful hotel and I couldn't be happier with my experience! I would definitely rate it five stars. The beach is absolutely stunning, making it a perfect spot for families to enjoy. However, I should mention that the waves can be quite strong, so it might not be the best for little ones.
The rooms were impeccably clean, which added to the overall comfort of our stay. The staff here are incredibly friendly and welcoming, making us feel right at home. The food was delicious, although the selection was somewhat limited, it was always fresh and tasty.
Overall, this hotel is a fantastic choice for a couple getaway, and I highly recommend it!
Joesee Smith
I recently stayed at Occidental Caribe for 5 nights, and it was an absolute nightmare. Upon arrival, the condition of our rooms was disappointing, but we tried to remain positive. That optimism faded quickly when I started waking up every morning with new bites on my legs and feet. After inspecting the mattress, I discovered bed bugs.
The bites turned into open wounds, oozing pus, making it impossible to enjoy the rest of our stay. Even worse, my 3-year-old son also had bites, and his discomfort added to our distress. The resort’s response was to move us to another room, but the new room was no better. The ceiling had water damage and was falling apart.
The resort offered to launder our clothes, which took over 24 hours, leaving us without essentials. I had to spend over $100 on new clothes for my son. On top of that, our car seat and stroller, valued at over $1,000, were damaged and couldn’t be salvaged because they couldn’t be properly cleaned.
When I brought these concerns to the manager, I was met with a dismissive response: “It’s a tropical place, get used to it.” The only compensation offered was a certificate for two nights, which was insulting given the severity of the situation.
The issues extended beyond us—my parents’ room was falling apart with mold growing out of the walls, and we spoke to other guests who also had bites. This resort is a health hazard, and the lack of accountability from management is shocking.
I wouldn’t recommend this place to anyone. If you value your health, safety, and comfort, avoid Occidental Caribe at all costs.
Aaliyah Noor
The location was wonderful. The room was okay, I had issues with my door but I managed. Alfrendy, Alexander and Sebastian definitely made the visit a lot more enjoyable and fun. They are hilarious and life of the party! Great sense of humour :)
Steven Dwyer
Overall good time very clean and maintained. Any issues we had were promptly handled. The pools were amazing although we had rain for half our trip. The beach is also beautiful. The best food we had was at the Japanese restaurant by far.