Ebru Yuksel
Our second stay at the hotel wasn’t as great as the first. The reception team was friendly and nice, but unfortunately, I can't say the same for the breakfast staff. There was a young lady with brown hair—when I kindly asked her for oat milk (by the way, she didn’t know what oat milk was and had to ask her colleague), she began laughing with her colleagues, talking ironically, and repeatedly saying ‘oat milk’ in a mocking tone. I found this completely disrespectful; I wasn’t asking for anything complicated, just a simple milk alternative. After 5-10 minutes, she brought me hot milk, which was regular dairy milk, not oat milk, and left without saying a word. This kind of attitude is unacceptable.
As for breakfast, the food at the buffet was good, but the hygiene was lacking. I constantly saw flies on the food, which is unacceptable for a 4-star hotel.
Thankfully, I had level access and was able to order food, which was fresh and delicious. Pancakes were puffy and tasty and eggs Benedict were unforgettably good. The chefs were really amazing.
Apart from that, the rooms were clean, the location was great, and the beach was just a 2-minute walk away.
Melandi Lindeque
Checking in went good.
The pools are very nice and drinks at pool are reasonable.
Breakfast was good, however do not try to drink the coffee from the machines!!! I love coffee, I drink a lot of coffee (not fussy with type or flavour etc) however I couldn’t drink half a cup! However there is brewed coffee inside. I didn’t try it though.
I was quite disappointed with reception and room service. I phone 6 times one night, once they picked up and put me through to room service, and again - no answer. This was around 10:30pm at night. I had to go outside to find some snacks.
Bill
Melia was the best part of my trip and I would highly recommend it! The beach is amazing and so is the food. The staff was very welcoming and helpful. Noelia at the front desk is the best! She even helped me get my phone back after leaving it in a taxi, Thank you Noelia!
Phimphisa Phisansupphakun
It is a good hotel located next to bus stops 104-105, providing easy access to Palma. The atmosphere is nice, and the place is clean. The staff offers excellent service. You can store your luggage there. A single sunbed on the hotel beach costs €20, while a double sunbed costs €100, and comes with towels and a free bottle of drink—I can't remember if it was sparkling wine or champagne. You can order food, and the prices are reasonable. Breakfast also taste good.
Konstantina Tsitsias
Probably the worst check in ever! Worst Service ever!
We booked our stay at the end of July. When we booked through expedia it defaulted our guest from 3 to 2. We have a teenager who travelled with us. When we checked in and notice this they would not allow my daughter to stay with us and insisted it was only 2 guests allowed and the third would have to get a second room as by law anyone over 13 cannot stay with there parents. This was the most ridiculous thing I ever heard as hotels will charge for a third person per night. This room had a king bed and a sofa. So we had to pay almost 2500 extra for a second room as there was nothing available in the area. (by the way we went to Ibiza and they never heard of this rule before and were disgusted that they woudl do this to us.) They literally stole from us.
Breakfast was a distaster every morning. We would have to wait 20 minutes just for someone to take our order and this lady was miserable and rude everyday. Buffet was nothing special-pretty sad to say.
I used to work in the hotel industry and this was completing shocking to me, how employees are so rude and not willing to help but to take advange of people.
Rooms are nice and the beach is beatiful but there a nicer places to go and staty than here. I do not recommand this place at all.
My Booking
