Václav Papež
No, No and NO!
Unacceptable room service (far beyond any limits)! We have been told, that the check-out is at noon. Around 11:30am we entered our room and found all our stuff thrown on the floor on one heap. And even more importantly, our food from the fridge and from the kitchen was thrown away. All of this despite the 'No room service' table on the door! When we reported that on the reception, we've been told something like 'Yeah, we know, that was a mistake.'. I do not give a ***** whether there was a mistake or not. There were things in the room, they dispose some of them and rest they throw on the floor. This is not a mistake! On the question whether they consider OK to throw away guests' stuff/food, they said that I'm right and it is not OK. Without even a consideration of a refund of any type (a voucher would suffice), they said sorry and bye. I've never experienced anything like this before and I strongly recommend to avoid this place!
Apart from this, the hotel is nicely situated. Our room/apartment was huge and very comfortable with a beautiful sea view. Breakfast was rather mediocre and I wouldn't pay for it for a second time (not that I would ever stay at this place for a second time). The water/pipes in the bathroom were very smelly, and a smell of rotten eggs stayed in the room for a long time after the shower. Finally, for some reason, I'm not allowed to leave a review on booking.com. Coincidence? Maybe.
Dale Farm
Great location, close to the sea and everything around , shops , bars, cafes and restaurants. It’s a wonderful place ! We stayed a few nights , the sea view is worth having ! Breakfast is great, lots of choice ! Staff friendly and helpful. Nice pool area and gym
Michaela Kršiaková
Furniture is a bit older and worned out, but everything was clean, unfortunately we had a room on first floor - view was not very nice and it was noisy. Parking can be tricky in high season, we were always lucky. The biggest plus of this hotel was breakfast! Absolutely amazing, tasty, big variety of meals..
Luc Smulders
Although the hotel seems fine at first glance, be careful as the service is way below par.
During the first night, this became clear in no time when it turned out that the mattress base was torn, causing the mattress to sag and making sleeping virtually impossible.
When we made this known in the morning, we were promised that this would be resolved the same day and the bed base would be replaced.
However: at the end of the afternoon nothing appeared to have been arranged and at that moment it turned out that nothing more could be arranged.
To be continued...
Ultimately, when nothing appeared to have been arranged (the maintenance engineer apparently "forgot") we had no other option the following night than to put the mattresses on the floor to sleep.
The next morning, when we were sitting on the balcony early, the hotel door was suddenly opened and quickly closed again when it became clear that we were there. That wasn't very pleasant either!
Was there nothing positive to report about the hotel? Yes: the swimming pool on the 4th floor with cocktail bar was nice and cozy and the breakfast in the morning was excellent. The WiFi, on the other hand, barely worked.
In short: quite a nice hotel in a nice location, but the less than customer-friendly service largely ruins that.
Klara Zamourilova
Wifi never works! They use bleach for cleaning floors, which destroyed my clothes. Also dishes were not washed properly during breakfast.
On the other hand staff is very friendly.
My Booking
