Kevinn Clause
I recently had the pleasure of staying at Al Demar Knossos Royal and it was an unforgettable experience! The setting is absolutely stunning, surrounded by breathtaking landscapes that make you feel like you’ve stepped into paradise.
The accommodations were top-notch, blending luxury and comfort perfectly. My room was spacious, beautifully decorated, and offered incredible views. The staff went above and beyond to ensure every need was met, always with a warm smile and genuine hospitality.
Dining was a highlight, with a variety of exquisite options that catered to all tastes. Each meal was a delightful experience.
The amenities were exceptional, from the serene spa to the inviting pools. I particularly enjoyed the various activities offered, allowing for both relaxation and adventure.
Overall,exceeded all expectations. I left feeling rejuvenated and eager to return. Highly recommend for anyone looking for a perfect getaway!
ΕΛΕΝΗ ΜΑΣΤΟΡΑΚΗ
Title: Unforgettable Stay at Knossos Royal - A True Gem in Crete!
I recently had the pleasure of staying at Knossos Royal, and it was truly an exceptional experience from start to finish. The property itself is stunning, with beautifully landscaped gardens, multiple pools, and a private beach with crystal-clear waters that make for the perfect escape.
The rooms are spacious, clean, and well-equipped, offering a fantastic mix of traditional Greek charm with modern comforts. My room had a lovely view of the sea, and it was a joy to wake up to such beautiful scenery each morning.
The staff deserves special recognition. They were incredibly welcoming, friendly, and attentive to every detail, going out of their way to make my stay comfortable. From the front desk to the restaurant servers, everyone was genuinely warm and helpful.
The dining experience was excellent. The breakfast buffet was extensive and fresh, with a great selection of local and international dishes. The themed dinners offered nightly kept each meal exciting and allowed me to sample a variety of Cretan flavors and Mediterranean favorites.
There are plenty of activities and amenities to keep you entertained – water sports, tennis courts, and even an animation team that hosts fun events throughout the day. Whether you’re looking to relax or stay active, there’s something for everyone.
Overall, Knossos Royal provides a perfect balance of luxury, relaxation, and authentic Greek hospitality. I would highly recommend it to anyone visiting Crete – it’s an experience you won’t forget!
Jan Müller
Our stay was underwhelming and did not reflect a true 5-star experience. Located directly in the airport’s flight path, the hotel suffered from constant airplane noise. Upon arrival, we had to wait for a noisy, gas-powered golf cart just to reach our outdated, run-down room.
Dining was one of the biggest disappointments. Breakfast ends already at 10 AM, and the service was chaotic, resulting in waiting for cutlery and tables left with dirty dishes. The food variety was minimal and repetitive, with the same fruit, salads, and cheeses at both breakfast and dinner. Quality was inconsistent: croissants were hard, toast was dry, rice was undercooked, calamari overcooked and potatoes were swimming in oil. Vegan and lactose-free options weren’t labeled, and plant-based milk had to be requested as it wasn’t available at the buffet. To top it off, water was priced at 3€ per bottle at dinner.
We also encountered cleanliness issues during our stay. Our room had ants crawling into the wardrobe, and the bathroom was dirty with a broken toilet flush. After moving to a new room, we still found a smelly couch and semi-clogged drains.
The beach was unusable on several days due to large waves, and the beach bar was closed in the evenings. Private pools were more of an annoyance than a luxury.
Staff interactions varied widely. Some employees tried to be friendly, seemingly in hopes of receiving tips, while others appeared disinterested and frustrated. We even overheard staff members expressing a desire to work at a different hotel, describing this one as “complicated.” Overall, the experience felt far from what one would expect from a 5-star hotel, leaving us thoroughly disappointed.
Irini Tataridou
Aldemar Knossos Royal is a great blend of relaxation, luxury, and authentic Greek charm. It’s perfect for families, couples, and even solo travelers looking for a balanced vacation. The beautiful setting, attentive service, and range of activities made this stay memorable, and I’d highly recommend it to anyone visiting Crete.
Jack Jack
Hi,
This was my first holiday to anywhere in Greece and what a great first impression i got.
I travelled to this resort last week with my wife, 2 kids and mother in law. From the moment we entered the place the staff treated us with kindness and respect and were helpful, friendly and eager to help. This level of service from all the staff we got throughout our stay to when we got on the coach to leave. The hotel complex is in an ideal location mostly surrounded by beach and has stunning views of the sea, sunset and sunrise. The apartments and villas are very nicely laid out with lovely shared private pools. The rooms were very nice, clean and comfortable. The communal areas are also very nice to go for walks and the grounds are kept to a very high standard. We tried all the restaurants (great choice) and food areas and the quality of the wide variety of food and level of service was excellent. They also have some nice bars. The beach bar was my favourite. The main bar has different entertainment every night.
I would highly recommend this resort to families, couples and friend groups.
Lastly, I would like to thank all the staff there for making our holiday that extra special. Also extra special thanks to the very nice lady with blonde hair ( there was only one and sadly didn't get her name) who served us lunch at the beach restaurant.