bogdan Niki
3 stars because of receptionist staff and management,other then that the view and room was good. I didn’t like especially because they was about to close the hotel and workers already start to do repairs in the hotel for next season… that’s not nice
Suggestions:
You can start maintenance work after you close properly the hotel not when you have tourists inside and receptionists they should pay more attention to the guests not talk each other about personal matters.
cristina ionescu
Amazing transformation after refurbishment, way too expensive for residents, and a shame is not open longer than merely 7 months a year. The breeza beach clug even less. Location is perfect and turist would love a low season break aswell.
Kristina Kalde
We stayed at their sister hotel in Alcúdia and had quite high expectations. However, this stay was a complete disappointment.
The room was fine and big enough. They refresh the fridge every day with complimentary drinks. That’s if with good points.
The pool is officially open until 6 PM. If you want a nice and comfortable sunbed by the pool, you have to pay for it.
The biggest disappointment was the food and safety. Yes, SAFETY. Every single plate was dirty, with lots of spots, and worse, they had so many chips that it was simply dangerous to eat from them. There were chips everywhere: inside the plate/bowl, outside, and on the sides. The same was true for the cups. Many people, including us, were drinking from paper cups because the regular ones were either dirty or half-broken. It was crazy. I kindly told the reception that you have to check this, it’s dangerous, but nothing improved the next day. I’m not talking about just 1-2-3 plates — the majority were as I described.
The food quality was also bad. Don’t include dinner in your package. It’s better to eat anywhere else. For example, Melia Calvià Beach, just a 10-minute walk away, offers a great buffet dinner for 35€. We regret so much choosing this hotel because the previous nights we spent at Melia Calvià Beach were perfect. The price is the same, but the experience is not comparable at all.
Once, in the morning, they also served bad food: the carrot was rotten, and the milk was sour. I asked for a well-done egg for our daughter — of course, it was still runny inside.
Very bad experience. I understand that sometimes things happen and dishes may not be perfect, but what we saw… unbelievable.
And for families, Melia Calvià Beach is a perfect choice. Here, they have zero things for kids.
Vishnu
I stayed at here for a week and found it to be a charming and relaxing property. The highlight was definitely the rooftop restaurant with its stunning views and a long transparent pool. I particularly enjoyed sheltered area of the restaurant.
The breakfast menu was just fine. There's room for improvement in some areas. The front office often had long wait times, especially during peak hours. Having more staff or implementing self-check-in and out's kiosks would be helpful. Additionally, the rooms, though clean, lacked the polish expected from a 4-star hotel. There were minor maintenance issues like visible access opening on the bathroom ceiling and dirty debris on the corner walls.
However, the biggest drawback was the lack of soundproofing. I could hear everything from neighboring rooms and hallway noise, significantly impacting my sleep quality. This is a major concern for a 4-star establishment!
Despite these shortcomings, I appreciated the unique nature of the property with its beautiful outdoor spaces and convenient shops. With some improvements, this hotel could be a truly exceptional stay.
Johanna Dragomir
The room matched the presentation exactly. While it could have been a bit cleaner, we understand that it’s challenging to thoroughly clean a room in 30 minutes during peak season. We chose the half-board option for our 7-day trip. Breakfast was impeccable with many tasty options. However, dinner was basic compared to other Innside hotels we’ve stayed at. It wasn’t bad, but we would have been better off dining at nearby restaurants. The staff was always nice and friendly. The pool area was clean, had a beautiful view, and featured a DJ to set the right mood.