Carol Pritchard
Friendly and welcoming from the 1st minute you arrive. Comfy clean room with good size balcony. Good selection of food and drinks, with good staff waiting tables. Pool side entertainment is excellent, for children and adults. Jean and his team are excellent at water aerobics/dance. The girls have so much energy and the men have nice bums for the ladies to view. The animation team shows are excellent, the staff have so much energy, time for a chat and make you very welcome.
Cannot say anything bad about our stay, lovely place.
Chiara Sommerhalder
We stayed for 10 days at Blau Punta Reina and it was truly amazing. Everything from the food to the drink choices, the cleanliness of the rooms, pools, resort, to the staff who were all exceptionally friendly. The view is amazing, and it takes about 10minutes to walk down to the beach.
I’d like to highlight the animation team:
They were all fantastic. The activities they planned were so much fun (for kids and (!) for adults) and they were so lovely, funny, empathetic, motivational and entertaining. Kiko, who’s doing all the lights and sounds of the stage is a sweetheart and works nonstop to give the guests the best experience possible. Just like Sandra, Zdenka, Rachel, Robin, and all of the other great people from the animation team. I’m usually not one to do a lot of activities on vacation, but they really hyped everyone up and I enjoyed taking part as well as seeing them perform.
The restaurant staff and everyone who worked at the bar was so nice es well. They were working hard on helping guests/ giving great service/ and giving everyone a smile on the face.
In summary it was a great experience and I would recommend it to everyone (not just families with small kids) Thank you, for giving us a vacation to remember :)
Vronnie CA
Just came back and want to share some things that might safe others from disappointments. Let’s start with the positive though.
If you’re traveling with children, this hotel is great because the animation team is really something. Try to not get a room close to the tower where all the animation happens because it gets very loud at night.
Also, the beach nearby is beautiful (be aware this beach does not belong to the hotel so take beverages and snacks with you).
Now to the more negative parts of our vacation:
The rooms need to be upgraded. There’s silicone and paint randomly put across the bathtub, probably to cover some of the mold. The door of the bathroom does not close correctly and does not have a lock. I get that a lot of hotels want to safe water but I had to flush at least three times before 3 sheets of toilet paper were down (toilet paper is too thin).
The pools are beautiful and clean, but not safe. During this trip an umbrella fell down on a person, an ice pack was provided but that’s it. No apology from the hotel or anything. The umbrella broke off, which should not happen. There are so many children playing around , I can’t imagine what would’ve happened if it was a child underneath that umbrella. Only afterwards the pool watch decided to check the other umbrellas, this should be done before the pools even open.
Bring your own water bottle to fill up regularly, as an all inclusive guest you are able to pay a deposit for a coin that will provide you with a small plastic cup to receive drinks.
Bring beach towels since they provide beach towels for a deposit of 20€ plus 2€ service fee per cleaning.
I also don’t get the amazing reviews about the food, if you don’t have high standards of food and are used to processed-like food, okay. It’s mostly tasteless and more like a school cantine. The food I can recommend is generally the breakfast at the Italian restaurant, the warm snacks at La Terre and the fish was also very good. Fruits were mostly not ripe. The plates and cups were not always clean which is gross. It did not only happen once but on different occasions and at different restaurants.
Sadly we will not recommend this hotel to anyone, which I hoped I could, especially to friends with young children.
D. LongJohn
We stayed at this hotel for 10 days in August, 2024. Even though it was quite full, the hotel is big enough to accommodate everyone; the facilities are amazing and they have a lot of activities for the kids. The food is great with several options. The rooms are comfortable. My only criticism would be that some of the receptionist are sometimes unfriendly and impolite. On our second day at the hotel, my son woke up in the morning with bites on his body resembling bed bug bites. I informed a lady receptionist about it and was shocked by her attitude. She was so nonchalant about it and spoke to me in an impolite manner. Ultimately the cleaning ladies (who by the way are the nicest of all the staffs) came and treated the mattresses, but we never got an apology from the receptionist or the hotel which showed a lack of concern for their guests. Moreover, there isn’t much outside the hotel to do. The beach is a short distance away - the hotel does provide a shuttle bus to the beach at regular interval - and the nearest tourist attractions are about 30 mins away. Nevertheless, we had a nice time overall.
Osa Wasp
Great time, really nice located hotel just in between two lovely beaches. Good food and drink selection. Friendly staff, very helpfull from day one, much appreciate for speaking English, Jerry from the bar - the best man, Pepe - the lead of animation team- very friendly and funny man, all cleaning team- very high performance.
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