Carol Pritchard
Friendly and welcoming from the 1st minute you arrive. Comfy clean room with good size balcony. Good selection of food and drinks, with good staff waiting tables. Pool side entertainment is excellent, for children and adults. Jean and his team are excellent at water aerobics/dance. The girls have so much energy and the men have nice bums for the ladies to view. The animation team shows are excellent, the staff have so much energy, time for a chat and make you very welcome.
Cannot say anything bad about our stay, lovely place.
Nicky Burnett
So if you get past the rude reception staff and the rooms are dated the hotel it’s self is perfection the food and drink is amazing the animation team in particular are incredible the entertainment is somethink else ! Every night was different . Fernanda was amazing and her team all so kind we were the only English on the first two nights and they were so friendly and helpfull 💕 the bar staff and restaurant staff are honestly so happy to help and check you have everthink you need . The beaches are perfect and there’s plenty to do on site , I will defo return but pay extra for the best room as they need to put some money into the rooms , pool facilities and spa is also great honestly so much for kids great family hotel xxx
Lynne CB
It's a lovely hotel. Grounds are lovely, and everything is kept clean all the time. Good selection of drinks, and the food is probably the best ai food I've had. Staff are excellent too.
The room was pretty cramped and dated. The shower is not a great experience as the shower curtain was too small and kept clinging around us, flooding the bathroom each time. The rooms are also not very sound proof, constant noise.
As its peak season, I found the whole experience not very relaxing at all. Too many people for the facilities. The main dinner hall was more of a job to get through rather than a nice relaxing meal. Busy, noisy, stressful. The Italian restaurant doesn't have as much choice, but we found this to be much quieter and calming.
Entertainment and kids' pools and big pools were excellent, but again, there were not enough beds for all the guests, so we couldn't always get to relax there. Most days there, we had to reserve a bed before breakfast (which I hate doing) or sit on an uncomfortable bench.
All in all, the hotel is pretty great but overbooked in the summer months. I'd definitely come again, as is it beautiful, however would return either earlier or later in the year, as I'm not leaving very relaxed unfortunately.
Chiara Sommerhalder
We stayed for 10 days at Blau Punta Reina and it was truly amazing. Everything from the food to the drink choices, the cleanliness of the rooms, pools, resort, to the staff who were all exceptionally friendly. The view is amazing, and it takes about 10minutes to walk down to the beach.
I’d like to highlight the animation team:
They were all fantastic. The activities they planned were so much fun (for kids and (!) for adults) and they were so lovely, funny, empathetic, motivational and entertaining. Kiko, who’s doing all the lights and sounds of the stage is a sweetheart and works nonstop to give the guests the best experience possible. Just like Sandra, Zdenka, Rachel, Robin, and all of the other great people from the animation team. I’m usually not one to do a lot of activities on vacation, but they really hyped everyone up and I enjoyed taking part as well as seeing them perform.
The restaurant staff and everyone who worked at the bar was so nice es well. They were working hard on helping guests/ giving great service/ and giving everyone a smile on the face.
In summary it was a great experience and I would recommend it to everyone (not just families with small kids) Thank you, for giving us a vacation to remember :)
Vronnie CA
Just came back and want to share some things that might safe others from disappointments. Let’s start with the positive though.
If you’re traveling with children, this hotel is great because the animation team is really something. Try to not get a room close to the tower where all the animation happens because it gets very loud at night.
Also, the beach nearby is beautiful (be aware this beach does not belong to the hotel so take beverages and snacks with you).
Now to the more negative parts of our vacation:
The rooms need to be upgraded. There’s silicone and paint randomly put across the bathtub, probably to cover some of the mold. The door of the bathroom does not close correctly and does not have a lock. I get that a lot of hotels want to safe water but I had to flush at least three times before 3 sheets of toilet paper were down (toilet paper is too thin).
The pools are beautiful and clean, but not safe. During this trip an umbrella fell down on a person, an ice pack was provided but that’s it. No apology from the hotel or anything. The umbrella broke off, which should not happen. There are so many children playing around , I can’t imagine what would’ve happened if it was a child underneath that umbrella. Only afterwards the pool watch decided to check the other umbrellas, this should be done before the pools even open.
Bring your own water bottle to fill up regularly, as an all inclusive guest you are able to pay a deposit for a coin that will provide you with a small plastic cup to receive drinks.
Bring beach towels since they provide beach towels for a deposit of 20€ plus 2€ service fee per cleaning.
I also don’t get the amazing reviews about the food, if you don’t have high standards of food and are used to processed-like food, okay. It’s mostly tasteless and more like a school cantine. The food I can recommend is generally the breakfast at the Italian restaurant, the warm snacks at La Terre and the fish was also very good. Fruits were mostly not ripe. The plates and cups were not always clean which is gross. It did not only happen once but on different occasions and at different restaurants.
Sadly we will not recommend this hotel to anyone, which I hoped I could, especially to friends with young children.
My Booking
