Bart L
Great hotel – I can't say anything bad about it. It's located very close to a beautiful beach, which is directly accessible from the hotel. The staff were very friendly, and the rooms were clean and in good condition. There was always plenty of choice at the buffet. What a fantastic animation team – our daughter had a great time at the Maxi Club! A big thank you and applause to everyone working at the club.
Erik
We booked this vacation through a tour operator, looking forward to some quality family time. Unfortunately, our expectations were thoroughly disappointed – this hotel was a major letdown for us.
We were traveling with our two-year-old child, hoping for a peaceful, relaxing, and child-friendly environment. Instead, we ended up in a massive, noisy resort that was completely overwhelming – especially for a small child. Loud music and entertainment ran all day long, with no quiet spaces to retreat to. Even having a calm meal was nearly impossible. From our perspective, this hotel is absolutely unsuitable for families with young children.
We were particularly upset with our accommodation in Section N. The first apartment we were given was dirty – there was even mold in the refrigerator! After we complained, we were moved to another apartment, but the air conditioning there was broken. To be fair, it was repaired relatively quickly after we reported it, and we do appreciate that. Still, having to deal with multiple issues in a supposed 4-star hotel is simply not acceptable.
We never really felt comfortable or relaxed. We will definitely never book this hotel again – and in the future, we’ll be very cautious to avoid accommodations centered around noisy mass entertainment.
Thankfully, we had rented a car and were able to get away from the hotel on several days to find some peace elsewhere.
Sadly, this trip was the exact opposite of what we had hoped for. We returned home more exhausted than we were before. Honestly – we now feel like we need a vacation to recover from this one.
Jay Lck
Service at reception amazing 5/5
Drinks at all inclusive. 1 type of beer and cold red wine from the machine. Cocktails are from machine so not nice too sugary 2/5
Rooms had a fantastic view of the sea we got the junior view. Room can be updated, old curtains and toilet is near the bed. The sink design is not great so the water goes everywhere. Balcony chairs and table was cheap. Bed not bad. TV was very old! 3/5
Pool was nice, clean and always a lifeguard there for people.
Sea not far.
Food was nice but not great. Nice selection of food but disappointed that there was only 1 restaurant. The Italian place was shut the whole time and only opened when we left so never got to go.
Overall was nice but wouldn't go back. But thank you to the amazing customer service at reception.
Monika Miroszka
We stayed at Blau Punta Reina in April 2022, and I still smile every time I think back to that holiday. It was our very first trip abroad as just the three of us—my daughters and I—and it couldn’t have been more perfect.
The hotel made my birthday incredibly special with a lovely surprise card and a bottle of champagne delivered to my room. Such a thoughtful touch that made me feel truly valued as a guest.
The staff were amazing throughout our stay. A special thank you to Anna Polish lady, the manager, and Ricardo (I hope I remembered his name correctly), who helped me immensely when I lost my wallet on the bus from Porto Cristo the day before we were meant to fly home. I was in a panic, but they acted quickly and with so much kindness and care—I'll never forget their support.
The hotel itself is beautiful, surrounded by beaches and perfect for scenic walks. The rooms were clean, and all the staff were incredibly friendly. The food was excellent with a wide variety of options to choose from every day.
There was plenty to keep my daughters entertained—from the kids’ club during the day to fun evening activities. One of our favourite moments was karaoke night, when my daughter Ola got up and sang Vanessa Carlton’s “A Thousand Miles”—she felt like a star!
While the girls were busy having fun, I treated myself to a relaxing massage at the spa, which was just what I needed.
I would absolutely love to return, especially since I hear the place has been recently renovated. This hotel holds such special memories for us, and I can wholeheartedly recommend it to any family looking for a warm, welcoming, and memorable holiday.
Nicki Byrne
We have had a wonderful week here at Blau Punta Reina. The absolute highlight of the hotel, other than the stunning views, has been the animation team - they have been such a positive asset to the hotel. Welcoming, understanding with our children, encouraging them to join in and make friends, speaking so many languages to include all families. We loved the hotel songs/dances, makes the whole place have a family feel. In particular, Rachel & Sandra have been fantastic. The area is gorgeous - so clean. The resort has a Spanish village vibe to it. The food and drink is nice, different theme each night for some food in the main restaurant and you can all find something nice to eat. I’d give the food 7.5/10. The ‘fruit juice’ is made from a machine which is a bit disappointing if you don’t like the chemical taste in your drinks. This is also how the cocktails are made. But we have had a wonderful holiday, made lovely memories and would definitely recommend to families