Amy
The hotel is spotlessly clean and well presented, but everything is catered towards German clientele. We enjoyed our stay out of season, but the biggest downside is that the outdoor pool is not heated at all, not even a little bit. I think people would have used it more if it was, as the weather was warm enough and the hotel was busy. The views are lovely and the hotel is right on the front with easy access to Palma / airport from the bus stop outside. Supermarket just across the road too and plenty of local shops and bars.
Chris S
Read before booking.
Positives -
1) The hotel is in a great location by the beach and I’d imagine is great for the warmer weather (we stayed in February). There are lots of amenities nearby along with bars and restaurants, albeit the vast majority were closed at this time of year in the evening.
2) Easy to get to from the airport and to travel to Palma.
3) The guy on reception was very friendly and welcoming each day (didn’t catch his name).
4) The hotel was kept very clean also.
Negatives -
1) The bed is firm, the frame is like a camp bed and so very squeaky and quite uncomfortable, and you ache after a couple of nights.
2) Everything from the room, towels and food seem to be on a budget (but you won’t be paying a budget price) and are very average. This includes the food in the onsite restaurant.
3) No air-con in the rooms in February, despite the room being hot and stuffy and no fans available to be provided either.
Major negatives -
1) The hotel next door was being renovated ready for opening and there was loud building works every day (bar Sunday) which started at 8am (or before) and finished at 6pm. Bear this in mind if you come in February.
There was no mention of this on the hotels website or when booking or arriving at the hotel.
2) We asked to change room because of this, which was added to a list but we never changed room during our stay. On check out the same staff member asked if we changed room and we said no, nobody on reception had said anything - it appears it was up to us to ask each day rather than the staff tell us, but we weren’t told this until checking out!
Also on check out, we were going to leave our room at 12pm and a cleaner started banging on the door and tapping on her watch telling us to leave, so rude! It was a few minutes before but she still decided to come into the room whilst we were finishing packing and started cleaning.
It would have been unlikely we stayed again but those last two experiences have confirmed we will not be returning. It’s a shame for the staff that go above and beyond that they have colleagues who undermine their good work.
I was going to give the hotel 3/5 but after the two final experiences the hotel deserves no more than 1/5.
Overpriced and average with staff with bad attitude towards their paying guests.
Sundeep Bhardwaj
This hotel is fantastic, situated just 10 minutes from Palma's city center. It boasts a prime location along the beautiful, west-facing Playa De Palma, right in the heart of the stunning coastline. The rooms are modern and impeccably clean, and the dining options for breakfast and dinner cater to all tastes, from healthy choices to indulgent treats, with a delightful selection of desserts always available. My only minor piece of constructive criticism is that the pools aren't heated. Nevertheless, I would absolutely choose to stay here again!
Valeria Gomez
Me, my husband and my 18 month old stayed for one week and felt very comfortable. The room was decent sized and comfortable. The kids pool was our favorite. My son spend most of his time here, playing with other kids and toys. He had a blast. Lunch, snacks and drink around the pool area were great. The staff was very very friendly. Location was amazing. We were able to go to the beach throughout the day as it is so so close, just crossing the street. Breakfast buffet was delicious always. Will stay again for sure!
The only negative was there were no black-out curtains and I would have liked a parasol on the balcony as the sun would be blasting during the evening and it was difficult to sit comfortably outside, specially for my 18 month old.
Jolien VN
Really great hotel, awesome location and pool, yummy cocktails, clean room,.. The staff is really friendly, always a smile on their face! Albert is the best waiter👌🏼
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