Joël A.
I chose this hotel because of its decent overall rating, but my experience was far below expectations—borderline unacceptable. The first morning felt like waking up in hell. Non-stop loud noises from cleaning machines filled the air, making it impossible to rest. To make matters worse, our room was placed right next to the glass container, ensuring we got the full experience of the garbage truck emptying bins at an ungodly hour. Absolute misery.
We requested a room change, and while I appreciate that they accommodated us, I find it incomprehensible that we were assigned such a terrible room in the first place—especially during a period when the hotel was far from full.
As if that wasn’t enough, the next morning at 11:05 AM, we were rudely reminded that check-out was at 11 AM sharp—as if we were being kicked out, despite the fact that we were literally about to leave. How unprofessional and discourteous!
To top it off, there is no nearby parking whatsoever. The overall lack of respect for guests is staggering. If you value basic customer service and a peaceful stay, just avoid this hotel.
simonimo Klat
Not worthy for the Price. A bit outdated, rooms had wierd smells. The aircondition is only working with hot air, the floor is dirty, my bed has multiple black hairs, and the toilet even have brown spots on it. The rooms is also very sound sensitive.
Shaneen D
Location is perfect, right next to beach. Rooms are clean and breakfast is lovely.
However…
1) the walls are paper thin that you can clearly hear conversations of the next room (you will not get a good sleep) as well as the blinds not being able to block out the sun effectively. So you will be woke up by the sun each day.
2) the tall man who works in the restaurant is honestly the rudest person. The first interaction we were on our way into dinner and we stopped to wait for someone to assist us into the restaurant however no one came so we preceded to walk in. The man approached us and stopped us by placing his hands on both me and my partner which I truly didn’t appreciate and made me feel uncomfortable. This was to get our room number but please keep your hands to yourself as me and my partner do not appreciate being man handled. The second horrible interaction with this man was at breakfast time. We had finished 2 plates of food and we’re going up to fetch something else. When we came back the table was cleared which is understandable but the cutlery was gone also. So we sat down the table next to it which had cutlery/cups. This obviously annoyed the man as I sat and watched him point at me and shake his head clearly in my view. Honestly being the second horrible interaction with this man made it feel worse. I felt very uncomfortable and wanted to leave, really can’t put into words how humiliating it felt. I’m on holiday and expect to have a nice time, not to be treated so horribly. If Timor Hotel cares for their reputation it would be wise to look into that man’s attitude towards their guests.
Will not be back.
Best wishes,
Shaneen Doran
Kiara
It was my first time in Mallorca so before you go get ready: it's more a German island than a Spanish one. The hotel is mostly frequented by German pensioners. The rooms are nice and breakfast/dinner are served with a buffet concept full of choice but of average quality. It seems the rooms were renovated recently but the surroundings belong probably to the 80s or so. In conclusion: if you don't care too much about a lively atmosphere this hotel works well
Piotr
Plus: I really enjoyed my stay, Eugenia and Margarita from reception are amazing, I felt very welcome from checking in till checking out, they are nice, helpful and ready anytime to answer all questions. Hotel is nice and clean, housekeeping is doing great job, I loved my room. Delicious food, dinner much better than breakfast. Francesca from restaurant was amazing! Great location and price, definitely will come back.
Minus: there is no iron, no kettle, no tea or coffee available in the hotel, I was disappointed. Another thing is safe in the room, you need to pay extra to use it, doesn't make any sens. Even if you have dinner included there is nothing to drink. I had to pay extra every day to get some drink, I don't understand why breakfast is plenty of drinks but dinner not even water.
I'm sure small things like that would make my stay much better.
My Booking
