Andrea A
Not Up to Usual RIU Standards - Adults Only
Positives:
The staff were very friendly and welcoming. The hotel is in a great location, just a short walk to the beach and the sunset views from the balcony were absolutely beautiful.
Negatives:
For a 4-star hotel, some basic amenities were missing: there was no kettle or coffee machine in the room. The food seemed to cater mostly to German tastes, which might not suit everyone. Also, it was disappointing to find that you have to pay extra to use the in-room safe.
Luke Strike
Beautiful hotel. Classical and modern. Great location and it is not loud even it's near to the famous party locations. Delicious food in the restaurant, we really love it. Greetings to the kitchen team. Surely we will come back. You can feel the long history of this hotel, i found a nice picture. 👍🏝👍
Giulia Geisel
Highly Recommended – Excellent Hotel in San Francisco
Hotel Riu was by far one of the best places I stayed during my 3-week trip through the USA. Everything was incredibly clean, well-maintained, and beautifully designed. A special shoutout to Quinn at the front desk – so friendly, helpful, and genuinely welcoming. Truly outstanding service!
The breakfast was very good, with a nice selection of fresh items. And the bed was the most comfortable one I slept in during my entire trip – I slept like a baby!
Overall, a fantastic hotel experience. I would definitely stay here again and highly recommend it to anyone visiting San Francisco.
Bob Bowers
Lovely hotel but the noise level from outside at all hours of the day and night was unbearable. It would be helpful if the advertising warned you of the nightclubs and bars surrounding the hotel particularly the back and side rooms .not everyone wants to party all night and describing the area as lively does not really give a real indication of the continuous shouting and drunkenness near to the hotel. If you want a relaxing holiday this is not the hotel to stay at .
Johnny H
It says adult only, which is enormously misleading.
The noise at every night was just unbearable, there's a club next door that keeps playing loud music till 3/4 and the isolation in the hotel is ghastly.
The room itself was noisy (could hear the people next to us and above us) and the shower head was broken, it kept falling down.
The sea view was very nice, for that the hotel gets extra points.
The service and the staff were alright, nothing special. If you can't speak German or Spanish.. you're gonna have a hard time, the phone on the room was borderline unusable.
Towels within the hotel are on a deposit basis, I'm not a big fan of cash so i had to go out of my way to get an extra towel..
I've stayed at multiple Rui hotels. This one has put me off.
If you love a night of sleepin i would pick a different place.
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