Margarita G.
I recently stayed at the Joan Miró Museum Hotel, and while the reception staff was extremely friendly, I found the overall experience underwhelming for a four-star hotel.
The hotel staff was welcoming, friendly and even helped us plan our itinerary.
The rooms were small and awkwardly shaped, and there was no coffee or tea-making facility in the room, which I found surprising. We requested an electric kettle, but the one provided was a cheap plastic model, so we chose not to use it. Instead we went to the bar every morning where they gave us hot water in a teapot with two cups for our tea.
*The location is a bit further from Palma, which we actually liked, but be prepared for a five-minute steep uphill walk to reach the hotel.*
As for amenities, the slippers were a nice touch, but there was little else in the room to enhance comfort.
The hotel boasts 2 pools: a kids’ pool and a larger, deeper one, which was enjoyable. The hotel was relatively clean, but housekeeping was minimal—they only made the beds and refreshed the towels without straightening anything else.
Overall, I would give this hotel a rating of three stars. The Miró-themed décor was charming, the staff was very friendly and helpful, the hotel was generally clean, and the hamburger I had for lunch was tasty. However, the uphill hike to reach the hotel, lack of in-room amenities like a coffee maker, and the small, oddly shaped rooms detract from the experience.
Tezer Kılıçarslan
ATTENTION !!!
I have traveled to many places so far, but I have never had such a bad experience at any hotel. We knowingly booked a room without a balcony. However, there was a significant difference between the photo we saw when booking the room and the actual room. On their website, there is a very nice room photo, but in reality, the window of the room opens into the corridor. I’ve uploaded the photos as well. Additionally, since the room doesn’t have a proper window for ventilation, it smells damp. If you, as the hotel owner, want to rent out this room, you need to clearly state that the window opens into the corridor and that the rooms don’t ventilate properly. This is deceiving people. Also, there is a very small price difference between this room and the ones with balconies. This ridiculous room cannot be this expensive!!!
Besides that, we faced a second issue. Hotels often have their own parking spaces. On the first day, we asked about parking, and the staff directed us. We parked our car there for 3 days. But on the last day, we were charged a total of 30 euros for parking over those 3 days. You should have informed us that it was a paid service on the first day. Telling us to pay the bill on the last day is absurd!
Also, there were bugs in the room.
I believe the management of this hotel is not acting in good faith. You need to be very careful when renting any room from this hotel; the rooms may be very different from what you expect!
Jayne Archbold
Its my second time staying here and I'll be back again, the service is excellent, reception welcomed me remembering I'd been here in June with my husband and a group of friends, this trip I'm on my own for business and they couldn't do enough to provide great service. Room clean and spacious with all the facilities I needed very comfortable bed, great terrace for a break in the sun in between my meetings and very nice food with again great service for dinner (simple menu but cooked fresh with outstanding service). Breakfast is way better than expected and I've just had the best omlette I've ever had!!!
Aneesh Mohan
Really good rooms and good amenities like pools, gym and breakfast. Really enjoyed the stay here in a pool view room. Staff was friendly. It's a bit far from the city center but close to stone really good beaches and eateries. Would recommend.
Nuno Cunha
We stay in this hotel for 5 nights and the price does not fit their service.
Breakfast is not fresh. Parking is very difficult around. Staff is very respectful. Although, weird situations happen in the location.
Second day we arrived to the room and the door was open ,there were workers fixing some problems in the toilet but We were not informed about it.
Also the mini bar facilities in the room were not controlled , we found empty packets and packets with trash inside.
My Booking
