emir koyu
We were satisfied with our hotel stay, in general it is a 4 star hotel and deserves 4 stars, but the staff is really good and makes an effort. They quickly tolerated the delay in entering the hotel by placing us in another room. Pool is very small According to the number of person in the hotel, afterwards, the location of the hotel is excellent, the beach is great, but the hotel and the hotels in the region generally have elderly people staying in the hotel and there is no great entertainment or activity in general, but if you are looking for a place to relax quietly, it is for you, but as I said, this is not a minus of the hotel, but everything is calm and quiet due to the customer profile and age group, otherwise the animation team or the evening shows were good, but people were even incapable of applauding 😂. The rooms were clean, the bed sheets were changed every day, the room service was friendly and does its job very well. The other aspect of the hotel that I can perhaps complain about is that the buffet is the same almost every day. We stayed at this hotel for about 2 weeks and the buffet was almost the same with slight differences, but the flavors were good and the products were fresh, and the new one came immediately instead of the finished one. As I said, the hotel is a 4 star hotel with its smooth, renovated, location and beach, but I give 5 stars for the smiling face and effort of the staff. Especially thanks to the Alexandro and Ezequiel
Alexandru C. Antonica
Even if sceptical because of the mixed reviews we found on the internet, we found out that everything changed after the hotel's renovation in early 2024.
Shortly, everything was exactly how we imagined. An amazing, comfortable and full entertainment experience for the full duration of our stay there. From the delicious food and the cleanliness of the room and the hotel's facilities to the friendly and ready-to-help staff, everything was priceless.
Room :
- clean at arrival
- cleaned every day by lovely and friendly ladies
- we didn't go for the sea-view room, but we do not regret it because the sea and the beach are very close if you want to enjoy it properly (take the sea-view room if you want to enjoy the sunset from your room)
- balcony towel rack (great for leaving the towels or clothes to dry over the night)
- table and chairs on the balcony (we spent many nights there and it was the perfect addition to the balcony)
- a lot of room in the closet and all the additional bedside nightstands
- AC + fan (I did enjoy every second of the AC)
Reception :
- friendly and ready-to-help staff
- speaking very well English, Spanish, French and German (big WOW)
- many activities available within or outside the hotel, organised or sold by (through third parties) the hotel (bike and car rental, tours, massage, pool parties and games, bar parties, etc.)
Pool/Bar :
- clean and sea-water pool
- plenty of sunbeds and parasols
- available Bali beds (through reception)
- clean outside showers & toilets near the pool (so you don't get all wet inside the hotel)
- a wide selection of food and drinks on the Snack-Pool Bar
- the food was prepared very quickly and it is very delicious
- available towels from the hotel (you just need to pay a deposit)
Others :
- the gym was clean and ready to be used
- the massage ladies were very experienced and did an amazing job (Full Body)
- evening entertainment shows pretty much every evening on the Pool Bar
-- NOT LIKE --
It is hard to don't like something at Hipotels Flamenco.
However, there are a few things I didn't like but they are personal issues, not hotel issues.
Room:
- the double room is 2 single beds close to each other; it was not a deal breaker but for a married couple it would have been better to have a double bed;
Others:
- no parking available; you should park somewhere around the hotel (if any space is available) but the city has many places closer or far away from the hotel. I recommend you park in front of the hotel on your arrival to get the baggage out and then find a parking lot. DO NOT LEAVE THE CAR in front of the hotel because busses are going in and out periodically to pick up people to and from the hotel (or even local buses).
Per Nordlinder
Really nice hotel right next to the beach. Totallly renovated in 2024 so the whole facility is top notch, including the rooms.
Service minded staff. We had a problem with a water tap in one of the rooms the first couple of days, but that was fixed and we got a proper compensation.
Nice pool area with lots of activites for those who like.
Really recommend this place.
Mateusz SM
Have been in hotel at the end of june 2024, after renovation.
Amazingly renovated hotel, everything is new! So beautiful rooms, very modern and cool lighting in all room. All rooms are facing the sea, which gives this hotel extra plus.
The staff is really kind and friendly, cool animation team. The food in restaurant is really yummy and range of food for dinner everyday different. Just missing descriptions of food (always needed to ask kitchen staff which type of meat is each dish). Possible to sit inside and outside. At pool cold water, but not too bad. The indoor pool was still under construction however will be nice as you could see it through windows. During the stay you could still see workers finishing last rooms and gardeners putting grass and palms in garden. It didn’t disturb our stay and anyways hotel seemed to be full in first week after opening as on 90% of balconies there was hanging towels, shorts and so on.
Really good location of hotel, just in front of Cala Millor beach. Easy to find free public parking lots. In front of hotel you can also find shops and car rental company. Not far from hotel there is Lidl, Mercadona and McDonald’s.
In hotel mainly German people. I liked the holidays so much!
In general:
Restaurant: 9/10
Location: 10/10
Staff:10/10
Rooms: 10/10
Pool: 9/10
Cleaning: 10/10
I recommend this hotel to everyone. For sure will come back here as it’s great value for money and really modern hotel in not too high price. There is some small things to be improved however I believe that it will be done in the next months after opening.
To be improved:
-in room was missing complimentary water
-missing hangers in bathroom for the shower towels
-you have to pay deposit 15€ per beach towel
-no tea/coffee and kettle in the room
-not working phone in the room, so all time needed to go to reception desk with any requests
-all over bathroom in room was marked with pencil where what needs to hang (toilet paper hanger/mirror/ where needs to be heating). Also in some parts missing silicone and paint. But it‘s small things which for sure in next months will be improved
-at restaurant not described the food
-staff was opening restaurant late (for breakfast around 08:10 instead of 08:00)
Joyful N.
New renovated hotel, modern & clean room. Nice location on the beach, but not too crowded. The food (breakfast and dinner) could be improved.
The music at the pool was too loud and really annoying.