sally whittington
Just got back from a weeks stay in a junior suite, 2 adults and 1 child.
The staff are super, very efficient and friendly, they obviously work very hard. Only slight gripe on service was during the evening at the outside bar it is table service only and they can be a bit slow due to the number of customers. They should allow people to go to the bar too (it seems kids can get their drinks from there in the evening but when I tried I was asked to sit at the table and wait)
Our room was large with a nice sea view. Cleaners make up the room nicely each day and change towels when you need them. Towels are fluffy. Air con works well and isn't noisy. Powerful hot shower. Mostly quiet in the room. Downsides were the extractor fan not working in the bathroom and we HATE it when hotels push 2 single beds together to make one bed, not even using a topper to bridge the gap created. This isn't hard to get right and is a real annoyance for us, given that most staying there are couples with children, the bed needs to be joined up!
The evening entertainment was somewhat of a let down, particularly the kids Mini disco which consisted of the same songs for 30 minutes each night, supposedly themed each night but how can it be with the same songs and the entertainer just putting on mouse ears for Disney theme etc. My 7 year old lost interest very quickly. The more grown up stuff was a mixed bag..... Some pretty awful singers some nights but a good magician on one night and an OK dance show.
The pool is cold! You get used to it and it's a good enough size and we never struggled for a sunbed.
Now for the food and drink.... We were all inclusive. This is the 4th time we have gone on an all inclusive holiday and unfortunately, overall, the food was the poorest we've experienced so far. Breakfast was nice with everything you could ask for and the omelettes cooked to order were great. I thought the apple juice was gross and the coffee they bring to tables not good but the machine stuff is OK (not the hot chocolate though)
For lunch and dinner we just didn't rate the choices most days, especially at dinner. Also found meat was sometimes overcooked or (on one occasion) the chicken was undercooked. Pizza was really disappointing with cheap bases used. Lack of decent sea food. Puddings were nice. We went out for an evening meal 3 nights and missed 3 lunches which says it all. Included white wine was awful, beer not much better, cocktails were OK.
The location of the hotel is good, a stones throw from the beach but there is another hotel in front so it's not on the sea front itself. Lots of shops and restaurants near by.
Doina B.
Hotel has a great location near to the beach no more than 2 minutes. But if you are not over 40 or a family with kids the hotel is not for you and if you are not German speaker the hotel is not for you either, some staff will not bother to speak English. The breakfast was same for entire holiday of 10 days, no diversity for lunch or dinner either. Lack of entertainment or shall I say very low budget entertainment and also it finishes at 22:30 at best. In the room you will be given just one bottle of still water on your arrival and they don’t give you anymore, you need to go to the restaurant but when is open or to the bar but also when that is open from 10:00-24:00. No music at the pool and the pool is not so big.
Barbara Brennan
Spacious, clean & lovely staff. Food was excellent, bar staff were brilliant. Ideal location to beach & shops. Check in was brilliant, the pool area was lovely & clean.
René
Lovely people and a nice hotel with nothing else to wish for. Lovely Beach is within 2-3 minutes walking. Only downside is that you are 1 hour away from Alcudia and Palma, so choose this hotel if you are primarily going to the beach for most of the day.
Susan Gretton
Super staff felt very welcome right from our first contact with reception staff. As 4 older ladies on our own we were made to feel very comfortable.
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