Brenda Penketh
Just back from a 10 night stay. Reception area probably the nicest part of this hotel. Rooms are OK however do not waste your money asking to upgrade to a sea view as all balconies are concrete so sitting down you cannot see anything you need to stand up. All inclusive is only for local drink only, if you want a pina colada for example they make this with malibu rum therefore you have to pay, I don't understand why this cannot be made with their local white rum. The young barman (didn't catch his name) is miserable, unhelpful and has a can't be bothered attitude. Dolores very friendly and Bruno in the restaurant polite. From Thursday to Sunday/Monday lots of stag/hen parties round the pool, very rowdy, noisy and not relaxing at all. The sun loungers round the pool are so close together it's like sardines in a tin, spent most of the time at the beach which is lovely. Breakfast and lunch ok however evening meals not great, very repetitive, food not hot. They have a couple of microwaves however this just makes the food soggy so we did a few nights eating out which is much better. Tables at the pool bar outside do not get cleaned regularly and some are disgusting. Had a couple of power cuts whilst there which is not good especially for elderly guests on the high floors or disabled guests. The power was off quite a few hours and again the next morning. I will definitely be back to Palma Nova however will definitely not stay at Globales Panama and would not recommend it.
Kerry Iseton
Night time food was very much the worst I have experienced EVER on holiday, even with being first in line the pasta was already cold...not even warm!!
Breakfast was much better.
Christina on reception was so warm & welcoming.
Also unfortunately did not catch the lady's name who provided the entertainment, such a beautiful smile made everyone's night (hard-working lady)
The hotel was very peaceful at night & very clean.
A good experience if you don't have an evening meal.
Don't stay for the magic show...sorry but it was just awful, all the other singers were brilliant 😀
Andra Visteanu
Great hotel, large rooms, staff are helpful.
The location is close to the beach/shops/public transport.
The food is good, lots of choice. I would recommend all inclusive as drinks can add up to quite a lot if you pay separate (even coffee and fizzy drinks).
Only thing I didn’t like is some of the guests can be really noisy but that is not the hotel’s fault of course.
Matt Smith
This was not a bad hotel at all.
I’d read some negative reviews but was happy with what we found.
The only negative was we asked for 2 rooms together.
When we arrived the man on reception said they didn’t have that and put one couple on the second floor and us on the ground floor, he said we’d get moved the next morning.
We said it was ok, but he insisted it would happen because our room was close to the entrance it’s noisy and that the manager knew.
He was right,it was noisy. it was also a disabled room.
So next day we went to reception and they said they had no other rooms and no one was leaving.
We couldn’t be bothered to argue, so we just said we’d stay and put up with the noise.
However you could pay to upgrade your room, so there were rooms available and we later saw people leaving.
Despite this, the hotel is clean, with friendly staff.
Good pool, plenty of sun beds.
Use of a courtesy room if needed.
May get busy in the main season.
Food was excellent with plenty of choice.
A few bars, pool tables.
A five minute walk to the beach and bars and restaurants.
Carter Marshall
Let me speak on behalf of the whole hotel. Not for the lads that treated the hotel like a party hotel. This hotel is adults only for the old or couples to get away from shouting and screaming. Having grown men with loud speakers on wasn’t very nice for the older generation. Even one of the management staff had to come to tell them to “shut up” as a Brit would say. The hotel is disabled friendly with ramps, a wheelchair lift and first floor disabled rooms. Which I’ll give them credit for. But only issue is these need electricity to work. We went without electricity for over 4 hours and no water for 4 hours. No toilet nothing. Having to go to a local bar to got to the toilet... Lights coming on, coming off. Lifts oh the lifts not working most of the time. Disabled people, older folk walking up 5 flights of stairs to get to their rooms. Then having to turn on the shower for the water to be cold! Like freezing cold. And I went to reception to be told someone will come have a look… I’m not one to moan but to see people spending crazy money to have to put up this stuff like this isn’t good enough. The food is crap (nothing like the photos!). Feels like the same thing day in day out. I previously stayed in a hotel next to this and that was amazing (Globales Mimosa)! So for a Globales hotel this is below rubbish. I hope they can turn this hotel around because it is a nice place. The room is alright nothing special. It’s got a decent amount of room.