allison gott
Rarely post reviews but need to convey my disappointment in this hotel. Whilst I appreciate it is the end of the season almost, was very saddened at the lack of attention to the hotel. Rooms nice and adequate. Some lovely staff (Blondie behind bar as well as older bar lady) and Reception staff lovely but also some very abrasive bar staff. Tables not cleared or wiped and generally very scruffy. Not expensive to stay but food and drink quality is very poor even for all inclusive. Our first evening, a Saturday, and the only meat being served in the restaurant was beef burgers and chicken nuggets. To be fair, most evenings there is freshly cooked chops, ribs, chicken and fish but that is where the fresh hot cooked temperatures end. Not only luke warm but most ‘hot’ food is barely tepid rendering it inedible. I could be wrong but would suggest the ‘heat lamps’ over the food are actually just bulbs. On the plus side, breakfast is fab, as is the salad bar, the deserts and the cheese station. Entered restaurant at 1.03pm lunch service and the chips were actually stone cold and inedible. Such a shame as it has potential but seems to need management. Only local spirits served unless you pay full price (not a surcharge) for international spirits. We have spent most of our week dining out rather than using the all inclusive. Overall, appears that the hotel chain is keeping costs low, totally understandable, but I’m afraid they’re not delivering a good enough standard in my opinion.
Fiona Burns-Davies
For my first solo holiday abroad, it has been a fantastic experience. The room was clean and I had a sizeable balcony albeit obscured by the canopy at the front of the hotel. I was on the 1st floor. Food was ample and the choice everyday varied. Drinks that were included suited most tastes but be warned, the measures were......HUGE lol. No complaints here. Entertainment included singers, a magic act, karaoke and a disco. Victoria was very enthusiastic and tried her best with a sometimes tough crowd.
My only complaint is the lack of respect from other hotel guests late at night and the blatant disregard for no smoking poolside and on the balconies. Apart from this the staff were very polite, friendly and attentive.
Lee Briggs
Avoid avoid avoid!
Arrived late last night. The night manager put us in the worst room the hotel has to offer in the basement B2 with a promise of a better room when we wake up and see reception manager the next day. We were then told it's not possible. Room has no basic things like tea and coffee but does have a kettle??? No toiletries in bathroom. Fridge makes a high pitch buzz noise so was difficult to sleep. We then went back to reception to ask why our safety deposit box wasn't working but they need to switch it on after additional payment for the use of it. Was told this would be €38 with a €10 deposit. We arrive late Friday night and are leaving very early Tuesday morning I explained so only would need it for today (saturday) Sunday and Monday. What a disgrace. Booking.com had it included in the room amenities .....what's next, charging extra for air con, TV use, etc etc...
Poor hotel.....be warned....
Will be posting this review on multiple review sites and we never complain...it's ruined our holiday before it began.
Breakfast this morning was also very average. Paint in the room is also blistering off the wall as looks to have damp coming through and also has mould. No extract fan in the bathroom but has a window which opens up to the corridor outside so you wouldn't open it . Drain grate in shower is broken and overall standard to terrible.
We can't open the balcony curtain so the room is in constant darkness because the balcony door looks straight out to the hotel car park where people walk past. Our view currently is a white fence and a dacia work van.
Honestly feel like we want to leave right now and go home.
Matt Goldyn
My partner and I recently spent a week at this hotel. We had a wonderful time and found the hotel to be a great choice for a relaxing holiday, although there were a few small quirks along the way.
The food at the hotel was a definite highlight. It was always delicious, well-prepared, and served at the correct temperature. While we enjoyed the soup options, it would have been nice to have a bit more variety beyond the standard chicken and vegetable choices.
Our room was clean, comfortable, and well-maintained throughout our stay. Although the room itself was great, we did find ourselves wishing for a few in-room amenities like tea and coffee facilities. We were also a bit surprised to find that the hotel required a deposit not only for beach towels (which is understandable) but also for the safe and the iron and ironing board. This seemed a bit unusual to us. To add to the oddity, when I requested an iron, I was provided with an ironing board without a cover – just the bare metal!
The hotel's clientele seemed to consist mainly of older guests, which created a slightly different atmosphere than we're used to. However, this didn't detract from our enjoyment and the staff were welcoming to all.
The location of the Globales Panama is excellent. It's just a short walk from the beach, which was perfect for spending our days swimming, sunbathing, and enjoying the beautiful scenery. We also appreciated the convenience of being close to local shops and restaurants.
While the hotel was generally well-maintained, we did notice some outdated signage (and video on TV) related to Covid-19. It might be time for the hotel to refresh these displays.
Overall, we had a very positive experience at the Globales Panama. We would definitely recommend it to others looking for a relaxing holiday in a great location, just be prepared for a few minor quirks!
TONY YOUNG
A great hotel reasonably close to the beach in Palmanova (less than a leisurely 10 minute walk). The room we stayed in was spacious, clean and well equipped. It had a balcony, TV, kettle and shower. We stayed with the half-board option. The food was good, well cooked and well presented. It was a buffet style service and there was plenty to choose from at every mealtime.
The staff were very friendly, attentive and helpful. We had no complaints on our one week stay.