Pornkamol Wongprikorn
It's our last day here and we have mixed feelings about the experience.
Pros:
The view from our room was absolutely stunning—probably the best feature of the hotel.
The reception staff were welcoming and friendly, which made for a nice first impression.
I really appreciated the convenience of the hotel app, where you can check details and even reserve spa treatments. It’s a great feature!
Cons:
Unfortunately, the breakfast was a big letdown. As I write this, I’m sitting in the breakfast area, feeling quite disappointed. No one greeted us or checked our room number when we arrived. Many tables were left messy and uncleared, creating a poor atmosphere.
The food quality didn’t feel great, like it was just made to get it done, not with care. The layout was confusing too—cereal and milk were on opposite sides of the room, honey was in two different areas, and you have to walk around a lot to piece together your meal.
We had high expectations because breakfasts at other Mallorca hotels have been amazing, but this was way below standard.
We also misunderstood the pool policy. I had called ahead to confirm if the hotel was family-friendly, but it turns out children aren’t allowed in the indoor pool. I should’ve clarified this, but it was still disappointing.
My Lymphatic Drainage massage wasn’t great. Honestly, I could’ve done a better job myself. To make it worse, a fire drill alarm went off during the massage, and the masseuse just carried on as if nothing was happening.
Some small things added up: water bottles in the minibar weren’t refilled, and signage around the hotel was confusing. To get to our room on the fourth floor, we had to go through the garage and navigate another building—very odd. The elevator only mentioned parking, which made things more confusing, and finding the spa was tricky with no clear signs on the first floor.
All in all, while the view was incredible and the staff were friendly, the issues—especially the disappointing breakfast—really overshadowed our stay. I hope the hotel takes these comments on board to improve the experience for future guests.
Matt Day
We have had an amazing stay at Elba sunset, the staff have really made it enjoyable.
Everyone has been so friendly and helpful.
We would like to name Aina our waitress for our stay for her fantastic service, always smiling and very attentive.
We will definitely be back and have already started planning our next visit see you in October maybe.
Brite Bille
My stay at the Elba Hotel in Majorca was absolutely fantastic! From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring a smooth check-in process. The rooms were spacious, spotless, and beautifully decorated, offering breathtaking views of the sea. The food was excellent, providing a wide variety of fresh and delicious options. The pool area was well-maintained and perfect for relaxation. Additionally, the hotel’s location was ideal—close to the beach and local attractions. I highly recommend the Elba Hotel to anyone looking for a perfect holiday in Majorca!
Silvia Anastase
The hotel is just amazing, with everything you might want and lovely and professional staff. Everything is really clean, the food is delicious and the rooms are big and comfortable, modern and elegant. The only downside is that you have to walk up and down to get to the town and the beach, as it's up a steep hill.
Justine Curran
Spent 2 nights at this amazing hotel on a work trip.
What can I say, hotel is amazing, modern bright and airy. Rooms a great size
Views are unbelievable.
All staff couldn’t do enough for you and were all so polite.
I will certainly be coming back again