Anna
Nice place, we were welcomed with glass of orange juice. Rooms were cozy and cleaned every day. Good location. Breakfast was nice, staff was kind and helpful. Pool was a bit small but there were lots of sunbeds, which was nice. Unfortunately the smell of sewer was strong every now and then in our room, coming from the bathrooms.
Larisa Fnt
Great location, but disappointing service and amenities
The hotel’s location is excellent—right in the centre of Port Alcudia, just a short walk from the beach, shops, and restaurants. I was fortunate to get one of the best rooms on the top floor, which was spacious and comfortable. However, other rooms in the hotel did not seem as nice.
Service was underwhelming. It was often difficult to find staff in the restaurant when I needed help, and I had to walk around to find cutlery myself. The food was very average, and they charge extra for almost everything, including ice.
Evening entertainment was very poor, with little to do after 10pm—everyone seemed to go to sleep early, making the atmosphere quite dull for an adults-only hotel in the middle of a family resort.
The spa was also a letdown. The jacuzzi was out of order when I tried to use it, and when I asked about a massage, I was told to go elsewhere as the therapist was not available. This was very disappointing, especially since the hotel advertises spa services.
Overall, while the location is fantastic, the service and facilities did not meet expectations. I would not recommend this hotel if you’re looking for good hospitality or lively evening entertainment.
Liz Blackham
Very warm welcome on arrival with complimentary drink. Rooms are clean but are a bit compact, having to " hire a kettle" well it didn't go down well. Pools are lovely as is steam room, sauna and jacuzzi. Pools are lovely and well maintained. Breakfast had a lovely choice and was tasty. Leaving before breakfast on last day we were provided with a cold breakfast which was lovely. Overall a great hotel.
Jukka Tuominen
The hotel breakfast is really comprehensive. You will definitely find everything for everyone. Good location. A short walk to the beach and shops nearby. There is also a large public parking area next door for those traveling by car.
The hotel is old. Everything is a bit sloppy. The walls feel like they are made of paper, meaning you can hear noises. Both from the outside and from the adjacent rooms. I could have given three stars for the location and breakfast, but the first room we got counts the stars. You shouldn't be allowed to use a room like this. A really musty basement smell, or mold. The pictures show the problem, which is quite clear. Still, the hotel delayed changing the room during the day. After two days, the smell had already spread to the clothes. After changing the room, the smell left the clothes a few days later. Shocking that this kind of room is offered to paying customers in the first place. Shameful.
Ray Sutcliffe
Staff were really nice from reception to cleaners. Rooms are a bit tired but ok. The main issue for me is that the AC was not good enough to cool the rooms and the fridge provided did keep things cool. The morning buffet was varied and plentiful. There was a water dispenser available but you were not allowed to fill up your bottle which was a bit churlish. Overall. Good but could be great with a couple repairs / improvements.
My Booking
