Monika Rozynek
We loved our stay at this hotel! The staff were all friendly, the food was great and we loved the different variations of offer for lunch & dinner! The hotel pool was always the perfect temperature and there were always plenty of sunbeds so no sunbed wars required! The area was quiet and beautiful with a short walk to a great black sand beach! The room was big and spacious, just needs some touch ups of updates but it didn’t affect our stay at all! We would definitely stay again if we ever come back to Tenerife :)
celine pillay
⭐ 1/5 “Would not stay again”
Blue Sea Caesar Hotel, Puerto de Santiago
Unfortunately, our experience at Blue Sea Caesar was very disappointing.
The corridors and gym areas smell strongly of sewage, and the room had several maintenance issues. The safe didn’t work, the toilet lid wouldn’t stay up properly, and the shower pressure was barely a trickle. On one morning the water stopped working completely and then spluttered out all over the bathroom when it finally returned.
The pool is very small, more for paddling than swimming, and the “all-inclusive” offer feels misleading. We were charged for bottled water (€1.50 each) even though it costs 55 cents in the local shop. Drinks were only served in plastic cups, and we weren’t allowed real glass at all. Everything tasted unpleasantly of plastic, and we had to carry our cup around even when we weren’t drinking, otherwise we’d be charged for a new one. The alcohol included was very low quality, and you had to pay extra if you wanted a spirit that didn’t give you a headache.
The buffet food was shockingly poor quality. Much of it seemed to come from tins, hot food was served cold, and several items had an unpleasant chemical taste. One of the desserts even had visible mould on it. At breakfast, the only decent option was the croissants, which ran out quickly. The coffee and juice were very low quality, and one morning I was even hit by pigeon droppings while eating on the terrace.
Housekeeping replaced our towels with ones that had visible marks, and the hotel itself feels extremely dated and in need of refurbishment. Activities listed on the daily programme never happened, when we asked about pétanque or ping pong, staff either didn’t know or said it wasn’t available.
To be fair, the sea view from our room was lovely, the beds were comfortable. Unfortunately, these small positives didn’t make up for the overall experience, which fell far below expectations.
Would not stay again or recommend.
leah harding
Good size clean rooms, staff were friendly and helpful. Food was nice with plenty of choices. Nice pool and the entertainment staff were great. Lovely area, a little quieter but plenty to do and see.
Thanks for a great holiday
Karen Rivett
Rooms ok, but need updating, bathroom definitely need attention, small work top hardly ever cleaned during our stay. Food was not great, always luke warm or cold, one lady in restaurant was pleasant and always spoke, all other staff in restaurant very unsociable. The hotel smelt of sewage not pleasant. No air conditioning in the restaurant or the entertainment area was not exceptable (apparently broken for a few weeks). The pool are was pleasant, plenty of umbrellas and sun beds but beds packed in to close together. The entertainment person worked hard but not for us very much for the young people and those of forgien origin.
Location was ok, a short walk to the black sandy beach, only went once as sunbeds uncomfortable. Lovely Chinese and Indian near by, used these a few times as we needed decent food.
We have been to a blue sea hotel in Majorca so thought this would be of the same standard but unfortunately not, we definitely have been put of from using in the future , we went with friends and was confident that hotel would be good. We definitely will not return.
Sonia
Absolutely NOT a 4 star hotel! 2.5 at best.
Rooms dated but clean. Shower….. A dribble.
General smell of sewage throughout.
Food was awful. Drinks were awful. You get one choice of cocktail per day and if you want a different one it’s 6 euros plus!
The pool……it does what it says on the tin. The food, would have been better coming OUT of a tin!!!
Pool snacks, 2 halves of bread with a piece of cheese or ham!
Extra charge for pool towels/tea n coffee for the room.
Reception staff unfriendly.
The one upside, Ruben. The only entertainment person at the hotel. He managed to make an obviously non existent budget go a long way. Well done mate!
In short, stay somewhere else!!!
My Booking
