Angela Birmingham
Just returned home after 4nights staying in this beautiful hotel, and must say it's the best I've stayed in Benidorm.
Spotless clean, 2 great rooms, both sea view on the 9th floor.
Food was very nice, & due to us catching an early flights a breakfast bag was given to us, you couldnt fault it.
staff were friendly & helpful.
I give 5* to the hotel, location.
nigel taylor
First off... why allow smoking
Rooms were OK, had problem with shower not draining twice, they just sent housekeeping- no maintenance.
Desk staff are so uninterested it's unreal.
Guy at the bar is so outbof his depth when it's busy.
Location is fantastic, pool area good
Steve and Valerie Horne
Hotel good rooms excellent. Pool area bit tacky with artificial grass .bar service good .excellent location.lets it down with food very limited choice for dinner but you can get by with it but wouldn't say 4 star on food .breakfast ok but have to ask each morning to get chef out of kitchen for omelette and fried egs/pancakes these were excellent and hot . Had to tell restaurant staff about bacon and sausage being cold and undercooked. Chef did look under pressure like he hadn't time to come out of kitchen maybe under staffed in that area not sure.We did have an issue with Jet2 no cases still in uk not hotels fault but reception staff were very understanding and helpful thank you. Entertainment good when on .
Lindsey Howitt
We arrived to be told even thoughvwe had booked 3 months prior there was no room available for us and we were sent across the road to Los Alamos.
Contacted easy jet and they said that the hotel was not one if there's therefore we could not stay as they were not insured for us to be there and we were moved to Diplomatic next door which was fabulous.
Very disappointed, 3 hotels in 2 hours
Stephen North
Lovely clean and modern hotel.
Staff friendly and helpful. Plenty of breakfast choice. Great location in middle of the strip and old town. Only downside if it is a downside is the lifts were a bit slow especially at busy times but who’s in a rush on holiday.
Rooms serviced every day and we had bedding changed half way through a 5 day stay. Load your key card with some euros and spend on food and drinks around the pool at discounted prices. Great idea. Would definitely recommend and stay again.