Dasha
I visited this hotel for the third time, and it will definitely be the last. I truly regret making the mistake of coming back.
Unfortunately, my mother and I were placed in a room next to a group of hooligans who terrorized the entire hotel during our stay. What’s worse, the hotel management failed to react appropriately. Out of the seven nights we stayed, we were unable to sleep even once due to the constant noise, shouting, and disturbances.
Of course, we complained multiple times. Instead of addressing the real issue and removing the disruptive guests who were vandalizing property, causing chaos by the pool and in their room all night, the management had the audacity to offer us a room change—as if we were the problem. These individuals were not only loud and aggressive, but were clearly under the influence of substances as well. They even joined forces with other similar groups to create even more disturbances across the hotel.
I made it very clear to the staff that I am pregnant and that the stress, noise, and sleepless nights were taking a toll on both my health and my baby’s wellbeing. Still, nothing was done. Management either didn’t care or was too afraid to take action. Apparently, they would rather accommodate and tolerate unacceptable behavior than stand up for their loyal guests—like us, who were returning for the third time.
This experience has been extremely disappointing and stressful. I would never recommend this hotel to anyone looking for a peaceful and relaxing vacation. However, if you’re a troublemaker planning to destroy property and act out violently, this might just be the perfect place for you—since the management clearly supports that kind of behavior.
Also, the room was not cleaned up properly and the restaurant staff doesn’t speak English, so they failed to deliver us breakfast before leaving, as discussed. I thought we made it clear, but the lady hostess was obviously just pretending to understand what we are telling her.
Be My Travel Planner
This apartment was big and modern. Close to everything you need to make this a fab holiday. Public buses near and easy to navigate. Protaras is 20 mins by bus and drops you off right on the strip. Nissi beach is a 30 mins walk and well worth a visit
Zohreh Shirzadian
Great hotel. Great location. But service is iffy. Housekeeping is HORRIBLE. We had to ask for toilet paper all the time, and nothing was cleaned ANY DAY. Even soap dispensers were not filled. Ever. Breakfast buffet very underwhelming. I would go next door to eat.
Brk Dindar
FULL OF COCKROACHES! STAY AWAY!
We booked because of the central location of the hotel. The prices were decent. We didn't have high expectations. The reception surprisingly looks good but the room was very outdated. Worse then expected. Additional bed had broken supports. Making funny noises in every small move. for more details See pictures. Until here, still acceptable.
After sunset, cockroaches are taking the control of the hotel. They are everywhere around the restaurant and the pool. Feeling Pity for people eating from there.🤮 I was just hoping we won't see cockroaches in our room. But that's impossible. They were literally roaming around the room. Killed some of them and threw on hotel corridor. No cleaning lady bothered cleaning the dead bugs from there for 2 days. While checking out they were there being eaten by ants.
They refuse to refund our money if we leave. The only solution they provided was bug spray. I took the spray and went near the pool where you can easily find cockroaches. I tested the spray but didn't have any effect on cockroaches. Second night was sleepless due to fear of cockroaches walking on my face. Checked as early as possible to get a proper sleep at the beach. Sleeping on a towel at the beach feels like 5 star after this terrible hotel.
Z Shirzadian
LOVED THIS PLACE!!! Yes, it is a 3 star and lives up to the stars. Staff is friendly. Rooms are great and location is FANTASTIC.