Eline Tick
The animation was great!! 10/10.
Really good shows every night, various things to do during the day for kids and adults, and the animation staff is so nice, especially the one in charge, Alberto. All of them make you feel so happy and welcome.
The cleaning of the room and the public toilets was not very good. Everyday there was something to complain about the cleaning. 1 day we had to go to the reception 5 times to address the same complaint about the cleaning and only then they solved it. The reception staff was by the way very friendly, but not very pro-active.
The water of the main pool was dirty. My son got an ear infection of it. The adults pool was great. Beautiful view, and very quiet.
The food was not good price-quality. It was not very bad, but you would definitely expect more variation and better quality in a 4 star hotel.
The cocktails were pre-mixed and really low quality. Also, not all the drinks are all inclusive. The beer is good.
The location of the hotel is a little boring. Beautiful view, but there is not much to do in the near environment of the hotel.
The room was very beautiful and spacious.
I would recommend this hotel, but for 1 week maximum. After that, you get bored of the food and because there is nothing to do outside the hotel. Overall, we have had a really nice time. We stayed for 9 days and that was enough.
Frank Rubingh
We were a little disappointed. The photos that can be seen online look sleek, well-groomed and neat. The reality is just a little less. These are reasonable little things, so they shouldn't spoil the real holiday fun, but if you have a feeling for it, you will notice it. Think about things like:
- A badly stained sofa
- A bed that is quite rickety and has a bedsore - Missing skirting boards, stains on walls and ceilings
- Quality of the breakfast is mediocre
- Cleaners who take a break for fifteen minutes on the floor in front of the door
- The apartment itself has little to no atmosphere.
We received a friendly and welcome reception from reception. I think it is a great place to stay for families with children. However, our impression from the photos on Booking.com was that it would have been taken care of. We visited the accommodation as little as possible and still had a great holiday!
Sincerely,
Paul Dakin
We stayed here for a week and can only say what a great hotel.
Room was spacious with a fantastic sea view
Food was very good for a all inclusive
Location was quiet but a 15 minute walk into the local shops, restaurant and bars.
With a 40 minute walk to the main town and harbour.
Loved it.
Evelina Rowlands
This is my seventh time in this hotel and we love it more each year. We return here for many reasons such as location, rooms facilities but also for the staff. Maria and her team in reception are amazing. Carlos in the restaurant was always welcoming but sadly he has finished this year which was sad. The pool bar staff are friendly and helpful. The cleaners do a wonderful job and are very friendly.
Anne Jackson
We really enjoyed our week with you. A couple of faults though. Our room (A106) was damp as we had a humidifier going 24/7 that was rather noisy and we were constantly emptying it. The shower head was in the ensuite was broken we ask for it to be repaired and it wasn't.
The room had a lovely terrace with a sea view. The soul night was fabulous. The rest of the evening entertainment wasn't that good unfortunately. Location wasn't bad a short walk to the shops and bars.
My Booking
