Vasilis Kapnas
It was an unforgettable long weekend.
The meals was delicious
The rooms comfortable
The effort of the personnel of the hotel covered effectively that the infrastructure of the hotel are dated 40+ year. In any case the outdated infrastructure doesn't bother you even a little
Is highly recommended although not in a expected level of a 5* hotel
Bill Xanthopoulos
It was our first time at Alexandros Palace. The food was very good, the rooms were amazing. Pool was clean and the kids had an amazing time in the kid area of the pool. The rooms and property was clean and accommodations were very good. The staff was very friendly. I've been in the hospitality business for 25 years and it was everything we needed. Air conditioning was cold and worked well. All areas of the hotel were very nice and well maintained. Can't wait to come back. 5 stars 🌟
kalinsokolov
The hotel can be overall pleasant – the rooms are relatively clean and spacious, and the staff is always polite. You can survive despite the overcrowded dining area, the queues for food, and the lack of basic breakfast items like eggs. You will definitely survive despite the dish baked in a tray and diluted with what might be milk – something they call an omelet.
What will truly leave you feeling unrested, tired, and with an almost ruined vacation is being placed in a room where the air conditioner doesn't work properly. In the evening, the room temperature is higher than the outside one, and the first two days of your stay will pass before they fix the window so that it can even be opened. Every day you'll be told a technician will come to fix the issue – hoping you'll just give up and accept it. The most disappointing part is that they likely know the air conditioner isn’t working at the time of your check-in!
You’ll have to talk to reception on the phone every single day, go there in person, call again, go again – missing out on what you're really here for: to relax!
I came to Greece for the warmth, of course – but I prefer it on the beach, where it's enjoyable!
Gjoko Jovanov
We stayed at the hotel in May, they were not ready at all for the guests and there were a lot of guests. Did not have any activities at all. There were not enough sunbeds in the first days, they brought more after.
The food was same for the 3 nights we stayed, and still there was not enough of it. For example you hade to wait 20-30 min in the morning just to get simple fried eggs or crepes.
Every evening they run out of beer 1 hour before closing of the bar.
The hotel could be great but I think it is very badly managed.
Just Reviews
The hotel is Ok, it is not a 5 star, closer to 3 star hotel, but the managing of the hotel is for 0-star.
We had a booked HB for 3 nights, and the food choice was same, for the 3 days, not variety at all. And beside this there was not enough food, you had to wait sometimes 15-20 min. in line to get what you want. For example, in the morning there were not enough fried eggs, not enough sweets and cakes.
Another negativity was some guys from kosovo, were playing loud music from the room, they were aggressive and rude, they did not respect the hotel rules, but none of the hotel employees reacted. And this hotel is supposed to be family-friendly.
I definitely wouldn't recommend it and would never go back again.