Andrey
great three star hotel...
At first I was a little surprised why the hotel is ranked as 5 stars, but then it became clear to me :))
the daily fee is 15 euros for a room in 5 star hotels, that's why this hotel declared itself 5 stars so that it could charge a daily fee of 15 euros, otherwise guests would only have to pay 5 euros...
So the five star sign is just a scam and a higher charge for guests...
(three stars and that's it...)
If the hotel management denies my comment, it means they have never visited a real five-star hotel :))))
That was about the stars, now about the hotel...
As I wrote, a nice hotel resort, quiet location, enough parking for all guests.
Our room was nice, comfortable, nice big beds and comfortable mattresses, it was cleaned nicely every day.
The kitchen:
I want the manager to explain to me how it is possible that in such a big kitchen with so many people, there is a juice and water dispenser in only one place?????
There should be at least three positions...
Breakfast was mostly poor
Dinner one day good, one day poor...
poor choice of main courses, only 3,4 types...
good choice of fresh salads
the service and staff were good!
I want you to take my criticisms positively, and try to improve some things...
Sanja Veselinovic
This hotel is realistically categorized as three stars, but the overall experience was extremely disappointing. Rooms are basic, facilities are minimal, and the staff are unhelpful and unwilling to accommodate reasonable requests, such as room changes. The location is convenient only for guests who do not expect a higher standard of comfort or service.
Aleksandar Tasev
The hotel exceeded my expectations, clean, cozy, and definitely worth the money. The staff were incredibly kind, always ready to help and provide excellent service. Cleanliness was outstanding, with fresh towels and a spotless room every day. And it's family hotel, not adults only.
The food was another highlight. There was a wide variety of dishes, and the staff made sure nothing was ever missing – as soon as a plate was empty, it was quickly refilled.
The location is perfect. The hotel has its own beach bar, and there are plenty of beautiful beaches nearby. Plus, the ferry to Ammouliani is only 3 minutes away, making it easy to explore the island.
This was my first time visiting Ouranoupolis, but definitely not the last. Between the stunning beaches, crystal-clear sea, and breathtaking views, I’ll be coming back again for sure.
Martina Janco
Absolute disappointment. Rooms not meeting 5* standard, dirty beach, no one cleans it from garbage in the sand, no beach raking. Stray dogs come and pee there. All inclusive is a joke - everything comes in plastic cups, low quality. The food is so so, very repetitive, no actual greek cousine. At first you find it good, then just bland. Everything is far away, the taxis are expensive and bus runs 4 times a day. Even the places around are not nice, you wont be able to take a nice evening walk or anything. Oh and the animation program. That must be a joke. So many kids here and no proper entrertainment. Just some guy trying to play songs from youtube which is impossible with the bad wifi. I would not come back even if the hotel paid me. They should really work on so many aspects. Or maybe they just dont care as still so many people come here…
Oleh
This is not a 5* hotel. At best it’s 4*, maybe 3*, as the whole place feels worn and neglected. My room had water stains on the ceiling, a door that didn’t close properly, and a phone that never worked despite promises. The hotel is built on a hill, making every trip to the pools, restaurant, or beach a tiring climb. Pool rules weren’t enforced, the toilets were filthy, the animation team did nothing, snacks were pathetic, the beach was trashy, and even all-inclusive drinks weren’t included at the beach bar.
The few good things: the pools were clean and nice to use, and the food at the main restaurant was overall tasty with a fair selection, even if it became repetitive after a few days. The weather was also great - hot, but with a milder climate compared to Turkey or Egypt, so it was comfortable to stay outside all day. The beach bar itself looked fine, even though how it operated turned out to be disappointing.