thomas daniels
I recently stayed here as part of stag weekend. The hotel is ok and well located for bars and restaurants. One small lift servicing the entire hotel is a bit frustrating, but the outdoor bar space is good and well served. Sadly, that's largely where the good service ended for me.... The lady running reception is notably blunt and abrasive. She even had the audacity to shout at me and accuse me of being rude (and in effect lying), when I asked a third time for my underperforming air conditioning unit to be fixed...
Nikki Harper
DETAILED REVIEW:
We stayed at Agua Beach for 6 nights bed & Breakfast in room 118.
The hotel room: was clean to the eye, spacious and plenty of storage. The room had a kettle with tea, coffee and sugar also a mini fridge (no complimentary bottles of water and no water fountain available in the lobby, big shame when arriving at 02:30am). The balcony Unfortunately received NO DIRECT SUNLIGHT whatsoever which meant our beach wear and towels didn't dry even after being left out for 24+hrs (worth booking a sea room). The mattress had some stains which was not pleasant so make sure you check your mattress especially the UNDER SIDE. No mattress topper either just a thin sheet that moved during the night leaving the mattress exposed. Also no extractor fan in the bathroom which was a pain after 2 people had a shower the room was steamy and wet.
The hotel facilities: was the best part of the hotel. The rooftop sunbeds are comfy and get sunshine all day. There was 2 Jacuzzis, only 1 working/uncovered Jacuzzi which is not heated (broken) but when the sun is shining in that area its lovely with a partial sea view. The hotel pool was okay, few missing/lose tiles, only a handful of sun loungers around the pool and on a few occasions people did reserve loungers which is 'not' allowed. The greenery around the hotel is lovely. Entertainment is not a thing only in Olivias bar that the public can use.
The Breakfast: was okay... nothing special just like any other hotel food. The fruit was a bit dehydrated and the bacon really fatty.
The annex: We didn't stay in the annex so can not comment from experience but on arrival a guest in front of us specifically booked to be in the main hotel with a sea view and despite this they put her in the annex and said they are fully booked (at 02:30am) which she was not happy with understandably. Through out our holidays we heard bad things about the annex, mainly it smelling damp, being un modern and just not a nice experience.
Overall: I would recommend this hotel if you want an adults only, beachfront location and friendly staff. 100% upgrade to a sea room view but also be prepared to be let down by this. Have a shop around and look at other hotels also.
Rhonda Wagner
I like the staff, who are friendly and helpful. I almost never write reviews and typically am not super picky.
However, when I reviewed the website and the photos of the rooms, then chose the room based on appearance and cost, that is not what I ended up with. They have another building about 3 minutes down the street, an annex, with rooms that are clean, but have the appearance of more of a hostel.
I was first struck by the very very dusty and sparse lobby, not very inviting for a woman traveling alone and the website never mentioned it. Then the bed was very ‘blank’ for lack of a better word. Not comfortable at all, not hard but not even comfortable to sit on.
I just wish that I understood, that if you reserve a room based on the picture provided with the box you choose, it could have disclaimed that if rooms are full in the hotel when you arrive WITH a reservation you could be staying in a lesser room, that you probably would not choose at that room rate if I’d seen it.
Misleading, at best and will not return.
Laura Jarvis
Great location - exit the hotel and cross the road for the beach. Lovely location for restaurants and shops.
The pool area is nice but the outside showers need urgent renovation as it’s like they are about to fall over. Pool area doesn’t get much sun due to the high walls. Everything up the outside lift needs updating as very tired (gym, rooftop bar, ‘Bali’ beds, & jacuzzis). Jacuzzis are cold and only one was on during our stay. The rooftop bar was also shut both times we went upstairs but we didn’t check the timings on the hotel information QR code.
Room was on 2nd floor and was purchased as a ‘sea view’ but it was looking at the back of the supermarket next door with a small view of the sea. The shower head was full of limescale and had only two settings which none were suitable, no bathroom door lock either.
Beds were comfortable and aircon was okay. Spare duvet in the cupboard but no sheet for it so couldn’t use.
Housekeeping opened our door and then slammed it shut around 7am and were very loud in the corridor and nearby rooms.
Reception staff were approachable but never asked how our stay was when we checked out or checked if we were guests when asking for the luggage room key.
Breakfast was a standard buffet with friendly staff.
I wouldn’t rate this a 4 star hotel but the star rating is heavily reliant on what facilities are provided so I understand why it’s a 4 star (albeit the facilities are lacking modernisation).
I would return only out of season and for the right price. I would also make sure they allocated a sea view room if that’s what I paid for.
Joppe De Graaf
Hotel Agua Beach was a nice place. The room we had showed some slight damages, like a bent doorknob or somesuch. That is about the worst I could find.
This hotel really shines when looking at it's location and genuinely friendly and helpful staff!
It sits right in the middle of Palmanova, in between a good selection of nice restaurants ( at the time of writing this review )
It's so close to the beach and good food that there was some days were my smartwatch showed me I walked only 1000 steps😅.
We enjoyed the breakfast, which they change up slightly every day. The staff providing the breakfast seemed to be in a really good mood, which was actually very pleasant.
I like that the hotel does not micromanage the guests too much. Wanna take the provided towel to the beach? Sure! Just make sure to return it later :)
Me and my girlfriend would return here and recommend this place 👌
My Booking
