Nigel Owen
Great service - the staff are really friendly and helpful across the hotel - from reception to restaurants to entertainment.
The hotel itself is lovely and clean, but feels a bit tired - carpets for example, some plasterwork on the waterfall - nothing that detracts from enjoying the hotel, but just feels a little less than 5 stars for now... But I'm sure the staff would ensure it was done properly if given the investment.
The entertainment is varied and all excellent. The pools are great. The gym offers plenty of modern equipment. And the Christmas decorations were beautiful!
Erin Dahl
It was our first time visiting and we found the resort to be exactly what we had been looking for - primarily because we were there for the pool/sun. The whole pool area is large and well maintained, and beach access is very easy if you want to go that route. We ate at each restaurant and didn’t find them to be particularly interesting or exciting, but passable for what I expect from a resort that does a lot of vacation packages. That being said, the daily breakfast buffet was great, and the service at every restaurant was always extremely warm and friendly. The spa is also fantastic and was the perfect place to spend the afternoon when we had a bad weather day preventing our outdoor plans. Overall I would stay here again, although I might be more careful to pick a more reliably sunny month than December as the one downside of this resort is that its location doesn’t have much to offer if you’re unlucky with the weather.
Maja Zieba
We always hold a special sentiment for the Sheraton brand. The amazing staff consistently stands out. The hotel, pools and gardens are beautiful. The food is very good and always plenty. Great entertainment during the day, you can try golf, tennis and other activities. The live music in the evenings is also top class. The beach just outside the hotel is also great. A very relaxing holidays!
Dominique Andrew
Staff and bar excellent, but sadly rooms, whilst spacious, not 5 star. Mini bar broken, ceiling fan broken, bath rusty. Cleaners great, but facilities need updating. Outdoor pools nice, but only indoor facilities are in the spa which is 30 euro per person per day!!!! Crazy - how can you call it a spa hotel when residents have to pay for spa! Wi-Fi is really patchy - but staff helpful to try and boost or find signal! Right on beach which is nice but also directly under flight path, which is not! Evening entertainers in bar very good.
Julie Hodgetts
This is our sixth stay here. The staff are very kind and helpful, and will go out of their way to help you. The food has a different theme every evening. The pools are lovely, and the entertainment team (shout out to Aaron) keep you busy with activities like yoga archery rifle shooting, volleyball, or cocktail making. There are beautiful walks along the board walk and the weather ids fabulous. We will be back again.