Natalia S
Just got back from our 10-day winter break, relaxed, nourished, sun kissed and with loaded batteries (although, I might have left my phone charger in the room 🙈).
What an amazing place this hotel is.
They have this million dollar, instagram'ish view from the balcony, where I have spent long hours looking at the ocean, swimming pool area and stunning gardens.
An absolute must at this hotel is Los Acros restaurant with their buffet breakfast (with all varieties of Spanish cuisine, local cheese, fresh breads, warm pastries, yogurts, local fruit and veggies, and the breakfast classics, such as eggs, hash browns, pancakes, sausages. They also offer quite a wide variety of gluten-free options) and a buffet dinner (with themed menu each day of the week - Arabic, Italian and Spanish being the absolute best, imho).
If you happen to own some little humans, there are lots of options to entertain them, so you can have a bit of rest or have some enterntainment yourself. There is this fun kids club, called Yambaland, with scheduled activities from 11-3pm (with little break at 1pm), so you can drop your kiddies (minimum age is 4) for some drawing, basketball, play-doh, tattoos, mini-golf and others. In the meantime, adults can have some fun too.
There is a fantastic team of enterntainers - Aaron, Marco and Olga. Naturally kind and fun people. They organise daily activities, like aquagym (including water bike-spinning and water-yoga on specific days), gun shooting, archery (tiro con (M)arco 😁), tennis, waterpolo, etc. If you are good (or lucky) enough and get to win a competition, you can win a free cocktail.
The rooms are very spacious, which is especially beneficial for families.
The building of the hotel needs a bit of refurbishment, however the public, shared spaces are very well maintained.
Definitely, their biggest value is an amazing staff. Kind, helpful and professional team of William, Noelia, Michela and Mike to name a few. Gracias, señores y señoras for this fabulous stay ❤️
Marcel Cardenas
Was simply spectacular, from the moment we arrived, the staff welcomed us with a smile and impeccable service and the Marco Support a great person. The rooms are spacious, comfortable, and offer a wonderful sea view. The Hesperides Spa is a true paradise, with relaxing water circuits and top-tier treatments. The pools, both for adults and children, are spotless and perfectly designed for relaxation and fun. The dining options are excellent, with four restaurants offering everything from local specialties to international cuisine. The breakfast buffet is varied and delicious, with fresh, high-quality options. Plus, the hotel's beachfront location allows you to enjoy the sea at any time of the day.
For those looking for activities, the hotel offers much more than just relaxation. I had the chance to play on the 18-hole golf course, and it was an incredible experience—immaculate facilities, breathtaking views, and a peaceful atmosphere that made every swing enjoyable. The gym is well-equipped, with modern machines and a spacious area for a comfortable workout. Additionally, for families traveling with kids, the kids’ club is a fantastic feature. My child had an amazing time with the organized activities, games, and friendly staff, giving us adults the chance to unwind with total peace of mind. This hotel perfectly balances luxury, entertainment, and relaxation. An unbeatable experience—I will definitely be back!
Rebecca Ellerker
After much deliberation, and having never booked a winter sun or package holiday, we decided on the Sheraton for a break with three generations (grandmother, daughter and granddaughters). We were hoping to avoid the busy ‘all inclusive’ type breaks and definitely feel like we hit the jackpot. We have all had a fabulous few nights away. The garden view room is clean, large and well serviced daily. The breakfast and evening buffets cater for all tastes with delicious food and great variety. The staff have all been wonderful and attentive. The entertainment has been enjoyed by us all, from the live music to the variety acts. It really has been the perfect escape from the grey UK winter! We will certainly return again!
Fiona Stitt
Main hotel very well kept, although off the main corridor, the carpets to our room, which was on the same level as reception, was a bit threadbare. Lovely room, which was meant to have a garden view, we actually had a wall of tree's as our view, so you couldn't see anything. But as we didn't spend much time in the room, this wasn't a problem.
Drinks in the hotel extremely expensive, as was dinner, as we hadn't booked half board. Consequently we only ate there once, which was a shame as the food was lovely but not worth €40+.
The staff were all amazing & we couldn't praise them enough. They literally couldn't do enough for you & always had a smile on their faces.
Location wise, it's was a bit further to the main resort than we expected. Although it was only €3.80 in a taxi. This was fine but we did struggle to get a return taxi on a few occasions. We did walk it back in the afternoon, which was a leisurely 25min walk. No real problem getting a taxi back in the evening.
Overall we had a very enjoyable time & met some lovely people.
Nigel Owen
Great service - the staff are really friendly and helpful across the hotel - from reception to restaurants to entertainment.
The hotel itself is lovely and clean, but feels a bit tired - carpets for example, some plasterwork on the waterfall - nothing that detracts from enjoying the hotel, but just feels a little less than 5 stars for now... But I'm sure the staff would ensure it was done properly if given the investment.
The entertainment is varied and all excellent. The pools are great. The gym offers plenty of modern equipment. And the Christmas decorations were beautiful!
My Booking
