Hotel Beatriz Costa and Spa

sammy a

Avoid this hotel! Food and drinks: The food is not good and not kept hot. After paying all inclusive would have expected some snacks during the day… only provided with some tiny stale rolls. The drinks tasted watered down. Staff: Honestly some of the rudest, grumpiest hotel staff I have ever come across! The bar man at the piano bar was the worst. The exception to this were the kids entertainment staff and the nice blonde lady at reception! Pool and spa: The pool would have been nice if it weren’t for the floods. The hotel did not put up any information as to it being closed or that guests could access the spa had to work hard to find this out. The spa is okay but needs some TLC. Location: Up a hill from the town Rooms: Shabby, dated and smelled musty. No facilities in room.

Lukasz Taborski

So we describe the hotel... huge space inside, lots of plants and glass walls thanks to which we have blue sky and garden when sitting inside and it's great. 2 bars offering a lot, restaurant with a rich menu but many dishes are not too hot... they are simply not warm enough. A plus is a different cuisine from another part of the world every day and this is additionally not as the main menu. Service very helpful and friendly. For us the hotel is only for the night, breakfast and return for dinner so during the day we are not there but considering the location not too much in the area to have fun. Evenings are interesting, music, DJ, classics... depending on the day and this is another plus. The pool is large and clean everywhere, the rooms could be a better standard but it is a huge and old hotel so it would not be cheap to renovate it... I think that this 4 star hotel has one star too many. Generally ok. For our time it was ok.

Emery Mary

We went on holiday here just before and the start of Easter half term. we found the entertainment amazing and cant express how unbelievably spectacular the entertainment team were; they did a very good job and encouraging you to participate in the activities and took the time to form great relationships with everyone: stopping to talk and even remembering many peoples names. we did find on rainy days the hotel could approve as on our last day it rained and once it cleared up we discovered one of the inside bars and the pool bar was closed making people sat out by the pool having to get dry and changed to get a drink. Overall we did have a lovely time with a special thanks again to the entertainment team for making our stay special and rememberable.

kyle nicholson

Rooms were dated, hotel was unclean, we had no power for 2 days, heavy rain washed clay into the pool and put it out of bounds for our holiday not the hotels fault but the way they managed the situation was really poor. The staff were extremely rude from day 1, unhelpful with no communication and really bad attitudes.the food is shocking here, bland, cold and the same meals everyday. They try to charge you extra for everything, we were all inclusive and had to pay for drinks cups that we had to use for the whole trip or we'd have to buy more, they were charging for cake by the pool, food in between meals is non existent and they don't even put ice cream on for the kids, we were charged for towels as well, there was a whole bar there that had no free all inclusive drinks in and that was the only bar that had TVs with sport, the entertainment was poor, the people doing the entertainment tried their best but it was really shocking for a all inclusive resort, there was a lack of tables in the entertainment area mostly just chairs laid out in rows like a cinema, very strange, Costa teguise itself is lovely but I would steer well clear of this hotel, more like an episode of faulty towers

Charlotte Mountjoy (Charlie)

This hotel feels like it needs to go into retirement. Its as if I was visiting the canaries as a kid again in the 90s. The hotel is very dated, I imagine it would have been spectacular 20 odd years ago. The pool area is very nice I must admit. And the balcony that you get means your in the sun the whole day and it's sheltered from the wind. The food... Well. We went half board because it was stupidly cheap to upgrade from bed and breakfast. However I would have been very disappointed had I been relying on this. The breakfast is absolutely fine. Standard holiday buffet style. However the pastries you could tell weren't super fresh. The evening meals. I basically ate bread and ice-cream. The drink scenario for those who aren't all inclusive is a bit weird... I didn't really understand what was happening there. The food was luke warm at best. Poor quality. The hotel is also quite a distance away from the beach and any supermarket or shops. The rooms feel dirty although I think it's because it's the same original furnishings. My bed felt like it was going to collapse at any moment and every time I moved it creaked... We paid for the safe in the room. €4 per day. Would I go back? No. Would I recommend? No.