Elliott Teed
We've had an outstanding week at Astoria Playa, using it as our base camp whilst cycling around the island.
The staff were absolutely amazing, super polite, friendly and helpful, and really made the experience great.
We opted to go half board and it was a great choice. The food had brilliant options every day, and we were a bit taken back by how much was on offer that all tasted amazing. Worth every penny in my opinion.
The bike situation was also made really easy with the bike store being on site. I think it's a touch more money (about €5 a day) than some other bike hire places, but super convenient being on site.
The room was very clean and tidy, and the bed was the biggest I've ever seen. Mattress was also very good which was much appreciated after a day in the bike saddle.
Our only slight annoyances was the room only having one tiny bin in the toilet, and the shower mats being pretty small. You can tell how great our stay is by how much this is nit-picking!
Overall I'd absolutely recommend this place to friends and family, and will likely be back myself.
Lauren
The best hotel I’ve ever stayed in by far. Immaculate throughout and the rooms cleaned to a high standard. The staff are so friendly and go above and beyond for guests. We were greeted with a glass of champagne at check in and the gentleman who took our bags to the room showed us a nice place to watch the sunset. It was my partner’s birthday the day we arrived and without notifying the hotel they must have paid attention to his dob on his passport, waited for us to finish eating and brought over cake and champagne and sang happy birthday to him. Every member of staff here are so friendly, professional and attentive.
The food was exceptional every morning and evening with a huge range to suit everyone, even the snack bar we bought lunch from twice was some of the best food we’ve had.
The hotel has two pool areas, one with a dj playing music throughout the day and the other more quiet. Both had plenty of beds available every day and the pools were lovely, warm and spacious. I could go on but I would definitely recommend this hotel to anyone thinking of staying here. You won’t be disappointed! We will definitely be coming back. Thank you to all of the staff for making our stay a lovely one.
David Tegnér
Great hotel with excellent service. We arrived hungry and tired late at night after our flight was delayed, nonetheless they had a reception clerk ready who checked us in and at our room there were two salads and picnic baskets waiting, it felt like they anticipated tired and hungry guests, which was so accurate.
Hotel itself is situated perfect with walking distance to the beach, and you could easily take a jog to Alcudia old town in about 10-15 minutes. Walking is possible too but it can be very hot in the day.
The building is personally a bit much white stone for me but that’s just taste I guess, service was good and they offered (really good actually) live shows basically every evening, which was very nice when you don’t have any energy left to hit the streets after your dinner.
Denise Vennekens
I would like to give 4,5 stars!
Arrived with 40 people and it took no longer than 5 minutes to check in!
Big and clean rooms.
Breakfast and dinner buffet are excellent. A various selection of food.
Very friendly personnel.
When you don’t like the live music in the evening, it can be disturbing.
We rented a bike at the bike center and even there was everything superbe.
A V
I honestly don’t understand how this hotel has any good reviews. The food was without doubt the worst I’ve ever had on a holiday – cheap, repetitive, and such low quality it wouldn’t even be worthy of feeding to animals. Every single meal felt the same, with no effort, no taste, and absolutely nothing fresh.
The location is just as disappointing. It feels cheaper than Benidorm, with nothing going on and nothing to do in the area. You expect at least a half-decent atmosphere but instead it’s dead, run-down, and a complete waste of time walking around.
By the pool there isn’t even a proper DJ or good music – just boring background noise that kills the mood. The evening entertainment is pathetic. Considering there is absolutely nothing to do around here, you’d think the hotel would provide at least something decent, but instead it’s limited to an awful singer for an hour and then everything shuts down.
On top of that, there’s no shuttle service and good luck trying to order a cab. It’s hard to get anywhere, long waits every time, and the whole experience is just exhausting.
To make matters worse, we checked out 3 days early because we couldn’t stand it any longer, and the hotel flat-out refused to honour a refund. I raised the issue several times but was completely ignored. Management didn’t even bother to reply to my complaint. Dishonest thieves is the only way to describe them.
This place is a total let down. I’d never come back, and I’d never recommend it to anyone.