5 Star Dubai

A Furzer

Ignore all of the negative reviews - they are full of lies. We had the most perfect experience at this hotel and didn’t want to leave! The staff are unbelievably kind and helpful, catering to everything we asked and even fixed a small water issue with our room at midnight! You barely notice the construction going on (and it’s Dubai, there is construction everywhere, get over it!). The food is absolutely lovely and we could order whatever we wanted as part of our half board. The breakfast provides multiple different options to suit all guests. The facilities are fantastic! Would stay here again in a heartbeat and miss it already!

ofel lascuna

One of the best iftar experience so far, definitely recommended specially with group of friends and family gatherings. 1. Food - vast amount of choices, 100% taste good 2. Place - ramadan vibes all over the place, nice decors, well arrange setup 3. Service - I see staffs gives their best foot forward, despite hundreds of guest and still able to deliver efficiently. I’d like to give best 5star service given by Ms. Aye service us very well accommodating and quick thinking.

Gözde Yalçın

I spent a day enjoying this hotel very much. The corridors smelled good. I can still remember the smell. I ate delicious food in a wonderful view and the dessert with jelly was great. It was a plus for me that there was a bathtub in the bathroom. The room was very clean. I definitely recommend it to those who want to stay in a comfortable hotel.

Mohamed Khalil

My stay at this hotel was a truly wonderful experience in every way! From the moment I arrived, the staff welcomed me with warmth and great professionalism. The room was clean and comfortable, equipped with all the amenities needed for an enjoyable stay. The location was perfect, making it easy for us to explore the area. I would like to extend a special thanks to Souad for her excellent hospitality and constant smile. She made our stay even more comfortable and assisted us with great professionalism and kindness. Every request was met promptly and efficiently. Thank you for this amazing experience—I look forward to returning again!

Val Marinin

Excellent resort for family vacation. Huge heated pool. Excellent food. Staff and level of service is top notch even by already high Dubai standards. There was a construction site next to the hotel but noise was infrequent and minimal and only heard sometimes outside by the pool, our 4 year old actually enjoyed watching the cranes working. Definitely want to come back. P.s.: the only recommendation is to speed up check out process. Let guests leave the keys and just go instead of standing in line and waiting for someone to check the minibar (if something is missing, you’ll charge the card on file anyway).

Tomy k Wilson

Nice beach in Dubai. Many restaurants for walking. Washrooms and changing rooms are available. It is easily accessible through tram. Many international hotels nearby that you can enjoy nice views of the beach. Walking trials are there for those who are interested in walking. Overall, nice experience .

Nowfal Riyal

Jumeirah Beach is an excellent spot for families. The beach is clean, safe, and offers stunning sunset views that create a perfect backdrop for relaxation. I truly enjoyed my time here it's a great place to unwind and soak in the calm beauty of nature, all while being surrounded by the luxury of nearby hotels. Highly recommended for anyone looking to relax and enjoy a peaceful day by the sea.

Lakshmipriya Ganesh

Jumeirah Beach is not just about sun and water—it’s also the perfect place for a peaceful stroll along the shore, with the gentle waves creating a soothing backdrop. The soft sand and refreshing sea breeze make every walk feel like a retreat from the city’s hustle. As the day transitions into evening, the golden hues of the sunset paint a breathtaking scene, making it an ideal spot for photography. Whether you’re capturing the stunning skyline, the serene ocean, or just a quiet moment, Jumeirah Beach offers endless picture-perfect views.

Mackwine Fernandes

One of the Clean and Beautiful beach! Great view. Important Note: If you are Bachelor, Avoid going to Jumeirah Beach on Public holidays, As it's restricted for Bachelors and only allowed for Families. Seems Unfair but it is what it is.

Mobeen Ali

If you’re in Dubai and looking for the perfect blend of sun, sand, and skyline, Jumeirah Beach is the place to be. I recently spent a day here, and it completely exceeded my expectations. The beach is spotlessly clean, well-maintained, and offers stunning views of the iconic Burj Al Arab in the distance. Whether you’re going for a morning jog, planning a relaxing picnic, or simply watching the sunset, the vibe is peaceful and refreshing. What I loved most was the mix of people — families, tourists, locals — everyone enjoying the space in their own way. There are plenty of facilities including clean showers, changing rooms, food stalls, and shaded seating areas. It’s also a very safe place with lifeguards on duty and clear signage for swimming zones. And if you’re a fan of long walks, the beachfront promenade is perfect for strolling or cycling while soaking in the view of the turquoise water. I even found a few local cafes nearby to grab a quick bite and some amazing karak! Jumeirah Beach truly reflects Dubai’s charm — modern, clean, and welcoming. Highly recommended for anyone wanting to unwind or catch the perfect Instagram shot. I’ll definitely be coming back.

B Pekintürk

I spent a total of around four months at the Mövenpick Jumeirah Beach Hotel during two business stays, and I was impressed every time. The hotel staff were consistently friendly and helpful. What stood out to me the most was during my second visit – many of the staff still remembered my name, which truly made me feel at home. The breakfast buffet was very diverse and absolutely delicious – there’s something for everyone. The rooms were always clean and well-maintained, with two bottles of water provided daily – perfect for cooling down from the Dubai heat. A truly great hotel with excellent service – I’ll gladly return!

- Abdullah

It was a very unique experience – the service was above my expectations. The reception team was extremely professional, especially Ayatollah, who was exceptionally kind, attentive, and made sure every detail of our stay was perfect. Despite the old rooms and traditional design of the hotel, it offers the highest levels of hospitality. The staff’s dedication, warmth, and attention to detail truly set this place apart. It’s rare to find such genuine care and professionalism

Harshi Fernando

It was a perfect day 🥰Wanted somewhere to go to that was chilled so i could have a relaxing glass of wine . Himaya were the best hosts and were so attentive and friendly. I stayed for hours and hours and it has been such a lovely experience here. I will definitely come back soon. Thank you Himaya to make my day better 🌸

Nicola Gilleece

Amazing hotel. Perfect location. Customer service was excellent in all areas of the hotel. Room was massive and perfect for us. Great value for money. We would stay here again and would recommend others to do so as well.

Lee

Wanted somewhere to go to that was chilled so i could have a relaxing glass of wine and stumbled across this place. Himaya/ jalil/ hapeez were the best hosts and were so attentive and friendly. I stayed for hours and hours and it has been such a lovely experience here. I will definitely come back soon. Thank you guys :)

Thomas Dean

Our stay in the Dar al Masyaf absolutely exceptional, thanks to our amazing butler, Asmita, who took care of every details, and who flawlessly adapted to our very specific dietary needs. A special mention to the Pool boy Sultan was Great and brilliant.Pool waiter oyes service was Great. The rooms are, without a doubt, the most beautiful among luxury resorts in the Dubai—spacious, modern, and filled with light. As frequent guests of high-end hotels, we were especially impressed by the impeccable housekeeping and flawless service. huge to see you Again team.

Hans Meier

Next level hotel, beach and service! We are a couple from Switzerland and we stayed at Jumeirah Dar al Masyaf for 4 nights. It's one of the best if not the best hotel we have ever stayed at. The renovated rooms are luxurious, spaces and include all the amenities that you need. The bathrooms are huge and even have a powder room section. The Dyson hair dryer is much appreciated. The shower is large and so is the bathtub. Really nothing to complain about. The service was just truly amazing. A big thank you to Gayan and the team for making the stay a wonderful experience!!!

Rafael

Very comfortable hotel. Especially mention to shreya! She is always so helpful and efficient. Pool sultan is heart of the pool. He is best how ever, And for this reason my expectations are always exceeded! Big thanks Dar Al masyaf team.We will come back soon.

Julia

We spent a wonderful week at the Dar Al Masyaf Hotel. All the staff were very friendly and helpful. We really enjoyed our family holiday in this beautiful and calm place. We would especially like to thank the butler team of Villa 2 and Pasindu, who always cleaned our room excellently and was very friendly. We will definitely be back.

Ammar Wafaie

I highly recommended. The staff in this hotel were incredibly welcoming and helpful through our stay. The room at Dar Al Masyaf were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions. One more thing, Mary was great Host at breakfast 10 out of 10

John Duhig

We had our first family holiday at this resort and we were so pleased with chose the Rixos Palm. The staff were extremely friendly and couldn’t do enough for you. Rupa in particular at the patisserie Istanbul was wonderful.. Would highly recommended this hotel if traveling with young children, there are an abundance of activities to keep them entertained and plenty of families for them to make new friends with. All the restaurants and bar areas offer a great wide range of foods and drinks. Whether it was breakfast, lunch or dinner, each meal was superb. The only criticism would be the rooms are a little tired and could do with much more storage than currently on offer.

Theodora D.

Maheswara and fredrick helped us a lot during our stay. They were attentive the entire day. We went there for the beach and pool + breakfast and lunch option and everything was perfect. The menu at the restaurant was diverse and the food quality was amazing. The presentation of the dishes was done in a creative way. The facilities are clean and the place is not overcrowded. This is the second time we are taking this option and im really happy with how this hotel is run. The performance of the staff is impressive. They have amazing attitude towards the guests

Natalie P

Our 3rd time here. Great service round the pool. We were really looked after by Maheswara. Nothing was ever too much trouble for him. Rooms were spacious and clean. Food was exceptional. Looking forward to coming back again

bob mickey

During my recent stay at Rixos The Palm Hotel & Suites in Dubai, I was blown away by the level of luxury and exceptional service provided. Located on the iconic Palm Jumeirah, this hotel offers breathtaking views of both the Arabian Gulf and the city’s skyline. The moment I arrived, I was greeted warmly by the staff, who made sure my check-in was seamless and my every need was anticipated. The suite I stayed in was spacious and elegantly designed, blending modern comforts with touches of traditional Arabian style. The large windows offered panoramic views of the sparkling waters, and the plush bed provided ultimate relaxation after a day of exploring. The bathroom was equally impressive, featuring high-end toiletries and a rain shower that added a touch of indulgence to my stay. The hotel’s dining options were outstanding, with a range of world-class restaurants offering a variety of international cuisines. The all-inclusive experience made every meal a delightful adventure. The hotel also offered an array of leisure activities, from the private beach to the wellness center, ensuring there was never a dull moment. Overall, Rixos The Palm Hotel & Suites exceeded all expectations. Its impeccable service, luxurious amenities, and stunning location make it a top choice for anyone visiting Dubai.

Christina Williams

Day 3 & so far so good!! Lovely hotel, staff that can’t do enough for you! Bar1has nice chilling vibes & our bar girl Cristy is amazing! Shout out to all the pool guys especially Khem too… keeping us topped on the essentials round the pool & beach 🏖️

Carly Combe

Rooms are lovely, clean. Lack enough storage space/hangers for a family of 4. Staff are lovely and very attentive. Shout out to Roman and Ajay in the restaurant for great service. Given UK holidays. Kids club wasn’t very interactive and kids left to on devices but only visited once during our stay because of this. Although in Dubai there is plenty to do. Soft play and trampolines in the mall opposite hotel although with arcades. Overall great stay.

Hanin

The hotel is very great the service with many great staff always being available to help at any time with anything . Also the views were very nice it offered stunning views of the palm Jumeriah. The facilities were amazing for example the gym and the infinity pool which offered stunning views. And the beach was also amazing you can see all sorts of marine life in there. And the food and the Buffett and the restaurant ext to the infinity pool were super tasty. My one any only concern is that the infinity pool was a bit dirty I always found little bits of dirt and sand in the water while I was swimming underwater also at one point I found a freshly chewed piece of gum at the bottom of the pool. But the overall experience was great and would come here again

Simo Norbert

We spent 6 nights at Dukes The Palm with our family, and we can highly recommend it to anyone traveling with children – or even without. All the hotel staff were incredibly kind and helpful, and they were especially sweet to our daughter, which made our stay even more special. We would like to highlight a few staff members who made our little girl's days brighter: Usama surprised us on the first day by taking a family photo and later delivering it to our room in the form of a postcard – such a lovely gesture! Mainul always brought little gifts for our daughter Mira, making her feel special. Hnin sent our daughter's favorite fruit and some extra sweets to our room, which was such a thoughtful touch. Melody was our daughter's favorite receptionist at the front desk. Even though our daughter doesn't speak English, they had long conversations, which warmed our hearts. The only downside of our stay was that the lazy river was under renovation for the entire time, which was not communicated to us in advance via Booking.com or the hotel. It would have been helpful to know this beforehand, as we might have chosen different dates for our holiday. The beach is beautiful and sandy, just a 5-minute walk away, or you can take a small golf cart ride provided by the hotel. Overall, we had a wonderful time and truly appreciate the hospitality. Thank you!

menoo72 GMM

My Review of the Hotel: Overall, my stay at the hotel was excellent. The rooms are clean and comfortable, and the service is top-notch. The food is delicious and offers a good variety, whether for breakfast or other meals. However, one downside is that the security deposit required at check-in is quite high compared to other hotels. I hope they reconsider this in the future. Aside from that, it was a great experience, and I do recommend staying here.

Victoria Ryan

Our stay was perfect. The room was spacious with a comfortable bed. It was well serviced every day. Breakfast was great, with every dietary need catered for. The pool and beach area was clean with plenty of beds and shade. The room service by Nithin was excellent. He was very attentive and went out of his way to ensure everything was taken care of.

Thomas S

An absolutely incredible stay at Atlantis Dubai! A true paradise for families. The kids had an amazing time at the Little Adventurers kids club – fun, safe, and packed with great activities. The Imperial Club is a must-have upgrade that really enhances the whole experience with extra comfort and perks. Everything is perfectly designed for both relaxation and entertainment. We’ll definitely be coming back!

Ajitpal singh

A True Luxury Experience ♥️The Best in Dubai!🤩 Atlantis in Dubai was nothing short of perfection. From the moment I arrived, I was welcomed with such warmth and hospitality. The level of service here is beyond exceptional …the bartenders and waiters are incredibly kind, attentive, and always ready to make your experience unforgettable. The food? Simply outstanding. Every dish was crafted to perfection, offering an explosion of flavors that made every meal a true delight.

rana

We had a wonderful week staying at Atlantis the Palm! The food and service was excellent, all of the people working here are absolutely fantastic. excellent service from bellman samim .We enjoyed their long beach and modern gym. I can only recommend everyone staying here in Dubai. See you soon again❤️

Katja Jungmann

A big compliment to the Atlantis Hotel & the lifeguards at the pool! Let’s be honest: Atlantis is a huge hotel with countless visitors. And considering how many people are here, every single staff member puts in an incredible amount of effort. Of course, things can go wrong sometimes, but the team always makes sure to fix any mistakes, apologize, and ensure that the service meets high standards. But what I really want to highlight today is the lifeguards at the pool. It’s crazy to think about sitting in the sun for ten to twelve hours a day while staying focused and alert the entire time. What really touched me: A child was playing with their mother. The mother turned away for a moment and didn’t notice that the child swallowed water and had their head underwater. Without hesitation, a lifeguard jumped straight into the pool and swam to the child. This gives you an incredibly good feeling because it shows how attentive and professional this team is. Despite their long shifts, they stay highly focused and make sure that everyone is safe. A huge thank you and my deepest respect for this amazing team!

Charlie

We recently stayed at Atlantis, and whilst it was a stretch for our budget, it was really worth every penny. For families, particularly with the connection to Aquaventure, it's just unbeatable. Special mention to our room valet/attendant. Unprompted, he saw that it had been our daughter's birthday from a card in our room, and he made a towel 'sculpture' and left out a happy birthday bed linen. She was absolutely blown away. I don't think you can give anything other than 5 stars.

Jesus

This was an incredible stay. Nima was making our room perfect every day. Always with a smile and ready to help. Everything is comfortable and easy here. We enjoyed every second from the check in. Nazik gave us a warm welcome to the hotel and took care of all, so we got our room quick and nice. Swimming pool, access to the beach.. But specially the personnel, all wonderful people.

Andi Rexhepi

During my recent stay, I had the pleasure of experiencing the hotel buffet, and I must say, the service truly stood out. From the moment I entered, the staff made me feel welcome and well-cared for. The attendants were attentive without being intrusive, always ready to assist with any request. Their friendly demeanor made the dining experience all the more enjoyable. It’s rare to see such attentive service at a buffet, and it was evident that the staff was dedicated to ensuring guests had a memorable meal. I would highly recommend this buffet for both its outstanding service and delicious variety of offerings.

Maryam

Our stay was truly exceptional! From the outstanding service to the perfect location, everything exceeded our expectations. The staff was attentive and welcoming, room service was impressively fast, and the cleanliness of the room made our stay even more refreshing. The location was unbeatable—not only was it close to everything, but even just stepping outside for a walk felt like an experience on its own. There were so many activities nearby that you could easily spend the whole day in one place without ever getting bored. Whether in winter or summer, this is a fantastic place to stay, and we’d highly recommend it!

Francheska Angelova

A Heartfelt Thank You for an Amazing Stay! Our 10-day family holiday was truly wonderful, and a big part of that was thanks to the incredible staff at the hotel. Everyone was so warm, kind, and welcoming—it made our stay extra special! A special shoutout to the best room service guy ever—Kawsar! You were absolutely amazing. Thank you so much for keeping our room spotless, for your kind smile, for sharing laughs with our daughter, and for the fantastic towel creations—you truly have a talent! Another big thank you to the infinity pool service team—you guys rock! 🤘 Special appreciation to Sijal (who makes the best drinks!), Taraka, Sudesh, and Ankit—your kindness and great service made our vacation even more enjoyable, especially for our little one. The restaurant staff also deserves a huge thank you for their friendliness and great service. A special mention to Jumei Ruku—thank you for making our dining experience so wonderful! We had an unforgettable family vacation, and we deeply appreciate the warmth and hospitality of the entire staff. Thank you all for making our stay so special!

Andrew Uk

We had the pleasure of staying at Sofitel, and it was an amazing experience. The hotel offers a beautiful sunset view, which made our stay even more memorable. The staff’s hospitality was beyond compare, making us feel right at home – almost like our second home. I’ve stayed at another hotel in India before, but I truly felt at peace here. A special thank you to Mr. Waqas from concierge Mr. Rohit from porter and Ms. Adina from lobby staff they were incredibly kind friendly and made our stay even more special. Thank you, Sofitel, for such a wonderful experience!

Reza Mirzabagheri

We had a fantastic stay! Location and amenities are amazing and the room was spotless with a astonishing view. The staff were incredibly friendly, polite and also very welcoming and helpful throughout our stay. The breakfast quality and variety were top-notch. Overall, I highly recommend this hotel for everyone next travel adventure!

Alessandro Bartolucci

"Lack of Transparency and Poor Customer Service" My experience is quite straightforward. I made a reservation through Booking.com many months in advance for a stay at the Jumeirah in October 2024. While their customer service is always quick to respond when it comes to upselling additional services, unfortunately, for a full four months leading up to our check-in date — including the very day of our arrival — they failed to inform us that nearly all of the hotel’s main facilities, including the gym, pools, and restaurants, were under renovation. It’s curious that this crucial information was omitted until our arrival. One might assume they were concerned guests would cancel their bookings if they knew in advance. After all, we were heading to a city where temperatures can reach nearly 50°C, and the hotel is not exactly beachfront — despite the room being advertised with the label “Private Beach.” In reality, the beach was a 30-minute drive away, which already raised questions about the accuracy and transparency of their marketing. Upon arrival, we were disappointed to discover that the hotel was lacking all — and I mean all — of its advertised services. At check-out, Mr. Ali from the guest services team assured us we would receive a generous discount on our next visit to Dubai as compensation for the inconvenience. When the time came to redeem this promised offer, despite numerous attempts and months of follow-up, we were repeatedly told the discount would be sent to us. Ultimately, the hotel failed to honor their word. Both Mr. Ali and the entire customer service team dismissed our requests, and eventually stopped responding altogether. In conclusion, I would strongly advise against trusting this hotel. Guests are treated like numbers, and empty promises seem to be part of their customer experience strategy.

Hazem El Beyrouti

Excellent experience. From the moment I arrived, I was greeted with a warm and inviting welcome that set the tone for an exceptional stay. The breathtaking views from the property added a touch of serenity and made every moment feel special. The rooms were not only spacious but also elegantly designed, offering a perfect blend of luxury and comfort. Every detail, from the plush bedding to the modern amenities, was thoughtfully curated to enhance the guest experience. The service was nothing short of impeccable—attentive, professional, and genuinely hospitable. The staff went above and beyond to ensure that every need was met with efficiency and warmth. The location itself was unbeatable, offering easy access to key attractions while maintaining a sense of exclusivity and tranquility. The dining options were equally impressive, with a diverse selection of exquisite dishes prepared with the finest ingredients. Each meal was a culinary delight, elevating the overall experience. Whether it was a leisurely breakfast with stunning views or a gourmet dinner, every bite was a testament to the establishment's commitment to excellence. The combination of world-class hospitality, luxurious accommodations, and outstanding service made my stay truly unforgettable. I highly recommend this place to anyone looking for a flawless and memorable experience.

gökhan üztek

The hotel and its employee are very good and helpful. We bought exclusive ticket for museum of the future in same day. Normally there is no ticket. However, the hotel has directly entrance and exclusive ticket for it. It was Wonderfull for us. The reception uprated our room as junior suit in 46th floor. It was wonderful. The breakfast is better than our expectation. The hotel provides to access to the sea as free. This hotel was very beautiful and very good location. Metro is nearly to the hotel. However we used UBER all time. Each place is 50-70 ADE from the hotel. When we checked-in, reception gave some gift to our child. Thanks again. If we come to Dubai again, we will stay same hotel.

Arlette Camacho

Perfect Stay at Jumeirah Emirates Towers! I had an absolutely amazing stay at Jumeirah Emirates Towers! From the moment we arrived, everything exceeded our expectations. The hotel is spotlessly clean, and the atmosphere is both luxurious and welcoming. The breakfast was outstanding, with a wide variety of delicious options to start the day perfectly. The staff were incredibly kind, friendly, and professional, always going the extra mile to make our stay comfortable. One of the best features is the convenient location—it has direct access to the metro and an inside connection to the Museum of the Future, making sightseeing effortless. There’s also a small mall within the hotel, which was super convenient for shopping , some restaurants and Starbucks! We booked a package that included access to the beach at The Palm, which was a fantastic bonus! The front desk made it easy to get the tickets, and the beach experience was amazing. Another highlight was the airport lounge access, which made our travel experience even better. The lounge was comfortable and well-equipped, and the staff were highly professional and welcoming. Overall, this was one of the best hotels I have ever stayed at, and I would highly recommend it to anyone visiting Dubai. Can’t wait to come back!

Mina M (Koltaa)

We booked for 2 nights, paid 2.5k half board! Rooms are not ok for a 5 star, bed sheets are full of stains. we have 2 kids, they didn’t allow us to inflate their swimming buoy, and not ok to play with them in the pool, I was just flipping them, basically they ruined the first 2-3 hours of the stay, you take a guess of the remaining. They had me sign a bill in the buffet dining restaurant at first dinner, ~800 AED for no clear reason,English communication with the waiters is a nightmare. Reception didn’t bother getting back to me for an all inclusive upgrade with a discount, until I called around End of day he said we can offer 10% and charge 900 per night for 2 adults, for me it makes no sense. The half board also is not a good option at all, it’s not livable to be on half board as even water is chargeable. In summary, I’ll never come back to this resort. Update 30 March 2025 I spoke with reception about this experience, they offered to have softdrinks and lunch on the checkout day for free, i appreciate the gesture for sure. Still my opinion is same, different places will be better value for money

Syed Muhamed Rida

The hotel property is modern, with spacious room and activities available in close proximity and easy to access (although waiting for buggy can be hassle as there is no first come first served unless manned by staff). Just splash area is fun for kids and adults alike, even though not a big amusement park. The main drawback is the service, took almost 4hrs for getting the room although booked online and reached by the checkin time of 3pm. And the room doors were not in good condition and nobody attended to this despite going to the reception multiple times that we were kind of locked out and had to make the effort for few minutes to try and get the door to open. They didn't get the order brought in different pizza from what was ordered. The vehicles handed over are parked in the open sandy area opposite to the hotel and not in a covered parking area.

Carol Y.A

We had a fantastic stay! The hotel is perfect for families, offering spacious and comfortable rooms, excellent service, and great amenities. The Eid entertainment schedule was rich and well-organized, keeping everyone engaged and entertained. The staff was friendly and always ready to assist, making our stay even more enjoyable. Overall, a great experience—we will definitely be coming back!

Zainab Al Rahma

The room was quite and clean with a huge balcony. The service was good however some room service staff had hygiene issues and there was some confusion in our original booking, and we got an upgrade! Which was a nice gesture specially taking along with us 2 toddlers. The location and the amenities were amazing. Highly recommended.

Bas Halin

Great value for money! The hotel was completed around 2019, so the building is in excellent shape, the rooms are very spacious and so are the balconies. The property is on one side overlooking the golf course (the other side is overlooking dirt track and area to be developed). It is a 1km of a nice walk to the beach but there is also a trolley option. This hotel is connected to 2 other JA properties and therefore you have many restaurant options. The gardens are nice and green and there is a splash park for kids.

Siarry Patrick

Amazing paradise with tons of facilities; several pools, several beaches several restaurants and several nice people ready to help. During the public holiday ( Eid ) was overbooked and not really recommended. Otherwise highly recommended. The foods are pricey. The kids are kings here; with loads of splash water games and a kindergarten. The buggies drivers sometimes feel tired and do not want to pick up some people.

Jason Locke

We had a Lovely stay and was treated well apart from the end when we came to settle up our bill. On arrival we were informed that we could either have a breakfast lunch or evening meal as part of our half board stay but on settling our bill were told Different that it had to be breakfast & dinner only therefore meaning we were charged for all of our lunches as we decided to have a lay in every day & only having a light lunch then dinner. We were absolutely Gutted to be charged this extra way after a Lovely stay what a disappointing end to a Lovely break.

Ahmad Abbadi

I'd like to tell you my very bad experience with booking this hotel ja the resort ja the beach on 4/4/2025, it was very bad dealing by receptionists and it didn't seem to me my requests for reservation and confirming it to me that I had approved. When I got to the hotel, I was surprised that the 5-star hotel tells me if you wanted a room on the upper floors, you should wait 3 to 4 hours. And he forced me to take a room on the first floor -- the family for children and half personal objects after four hours, I got to my room and after a reception call about eight times. Pool cleaner is very bad, and I have pictures and videos that I have. At the time of exit on the second day, the receptionist called my phone at 12:00 p.m. and threatened me, if you don't come in about 15 minutes, I'm going to add a fee on you and tell her that I'm with my kids in the garden and told me that this is your problem, not our problem. And finally, I wouldn't advise anyone to book this hotel, and I'd tell all my followers on the media and by following me up on the latest appearances.

Nada saeed

Our experience at this hotel was far from satisfactory. Check-in was delayed by an hour, and room service was consistently slow. Housekeeping was not proactive; we had to request room cleaning instead of it being done regularly. The most concerning issue was the treatment at the kids’ club. The staff was unprofessional, and my children felt ignored, which was extremely disappointing. Given these shortcomings, I would not recommend this hotel, especially for families.

Elena Ryabenkaya

I do not recommend this hotel for families with young children. The music is extremely loud until late at night, and even though we stayed on the 4th floor, we could still hear it booming. Furthermore, the playlist included songs with offensive language. All family connecting rooms have a sea view, which is great, but they are also located directly in front of an open party area. Despite providing feedback, the music remained very loud. Overall, a very disappointing experience.

Annie G

We had a wonderful stay at the Andaz. Firstly, the food is incredible. We stayed half board and you can choose whether you have lunch or dinner, which is really handy. You also get unlimited soft drinks free with meals. Every meal time there was so much on offer and all so fresh and cooked to a high standard. The service was also brilliant; the staff go above and beyond to ensure you have a good stay. The rooftop pool is really chilled with nice vibes and lastly the location is great with the palm on your doorstep and a short taxi ride to Downtown.

Brimstone Stays

What an incredible hotel! My wife, our four-month-old baby, and I stayed at the Andaz Hyatt at The Palm in Dubai, and from the moment we arrived, we were greeted with smiles, exceptional courtesy, and fantastic food. The staff were nothing short of 10/10—they were incredibly nice, polite, and attentive. The hotel itself was exceptionally clean and well-organized; nothing was too much trouble for them. Now, let's talk about the food. The dining experience at this hotel is truly on another level. The Arabian mixed grill is outstanding, offering a delicious variety of choices, and the drinks were simply amazing. We absolutely loved our stay and are already looking forward to revisiting in the near future. Thank you all so much for your wonderful hospitality—please keep up the great work!

Niroo Sudha

Currently at Andaz and loving the stay. We are a family with 2 kids and the hospitality has been brilliant. We were given a lovely room with all the kitchen amenities, this has really helped us so that we can wash and dry the clothes. Hafeez was really lovely to welcome us and offered sweats to welcome us and was very warm and welcoming. The restaurant staff are really lovely. Special mention to Priya restaurant staff, Bilal who was serving at the chaat corner, Sajith the chef who was very friendly and ensured our stay has been comfortable and the Chef from UK sorry didn’t catch the name. Overall most at the restaurant were really nice and looked out for everyone. The room cleaning has been excellent as it’s kept spotless. The guys at the entrance always with a smile. The food has been flavourful. Less variety but there is always something we could find to eat. They are more into quality than quantity. The only negative if I have to pick something is that the pool is a bit far from our room and we have to go through the restaurant which isn’t ideal. It would be good to get an entrance to the rooms in the hotel through the outside. Overall would surely recommend.

Radhika Singhal

Our experience at this hotel was nothing short of a nightmare. From the moment we arrived, the staff displayed a shocking level of unprofessionalism. The room we were given was nothing like what anyone expects. But the worst part was the sheer dishonesty and manipulation by the staff. They deliberately made us wait for 4.5 hours in the lobby, constantly assuring us that an upgrade was available for a certain price. Then, at the last minute, they doubled the price for ugrade, assuming we would have no choice but to accept it since we had already wasted so much time. Their attitude was appalling, as if they were testing how desperate we were. It was clear that they had no intention of providing good service—they were just playing games with guests. There was no accountability, no professionalism, and absolutely no respect for our time or comfort. We are genuinely shocked by such behavior from a supposedly reputable hotel chain. Avoid this place at all costs unless you want to be lied to, disrespected, and have your time completely wasted.

Piotr PiotrPiotr

I had an excellent stay at the Andaz Apartments in Dubai. The staff were extremely helpful and friendly, making the experience truly enjoyable. The breakfast was outstanding, available until 11 am, with a diverse selection of local, Asian, Indian, South American, and European dishes, along with a variety of fresh fruits and vegetables. The chefs were accommodating for gluten-free dietary needs. The location was great, with a 15-minute walk to the shopping mall, though the crossroads made it slightly longer. The views from the apartments were lovely, adding to the overall comfort and luxury of the stay.

ABDULQADIR KARIMI

We had a wonderful one-night stay at Waldorf Astoria Jumeirah. From check-in to check-out, the hospitality was excellent—every staff member we interacted with was warm, welcoming, and truly committed to making our stay comfortable. The room was spacious and clean with a breathtaking sea view that really set the tone for a relaxing getaway. The hotel has a very family-friendly atmosphere. Our kids especially loved the kids club—it was well-organized and full of engaging activities. The pool area was fantastic, with plenty of space and a great vibe for both kids and adults to enjoy. The beach had a calm, resort-like ambiance with beautiful surroundings and excellent service. One area that could use improvement is the water pressure in the shower. It was noticeably weak and didn’t match the standard you’d expect from a 5-star resort. It’s a small detail, but it did affect the overall experience. Despite that, we had a great time and would definitely consider coming back—especially if that one issue is addressed.

Oscar Brooks

Alyssa is very professional and very welcoming. She made sure that me and my wife were well taken care of and booking is easy with her and Alyssa made sure that everything was seamless from beginning to the end. Our therapist Sandra and Arlin are very were very good! It’s the best massage ever! Spa is a must visit! Look for the people i mentioned they i fantastic!

Yaser A

The stay at Waldorf Astoria was a good 5 stars stay, however, it didn’t wow me as expected from a Waldorf property. The room was spacious and elegant with a large -mostly not utilized- balcony. The service varied quite a bit from one place to another. The housekeeping staff were attentive and excellent especially Miraj. The beach staff on another hand were not attentive, one even spoke rudely to my wife when she asked for a new ice bucket. The spa was excellent probably the highlight of the property. The reception was good and efficient, but nothing special. In terms of dining options the breakfast buffet was wonderful with huge variety of options. The dinner buffet was excellent but did not have any drink option included not even water, you need to pay extra for any drink which just felt like a tacky way to make money. The room service was good but just felt way overpriced for what was being presented. Kids friendliness: the hotel was full of kids but there are things that made me question the appropriateness of it for kids. First is the smoking guests everywhere on the beach, my 2 yrs old even picked a cigarette butt from the sand and asked what is it. The second, the kids food menu in all dining venues except the buffet was limited and lacked healthy options. There was a very small limited area next to the kiddie pool where smoking is prohibited which isn’t sufficient. The staff overall were very friendly to the kids everywhere however these little things were disappointing. Overall, I had an enjoyable stay at the Waldorf, but in terms of value for the money I probably would not stay here again.

akbobek kenjegaliyeva

Fancy hotel with delighted service. We celebrated birthday 🎂 of my son where stuff prepared surprise with beautiful decorations and birthday cake, special thanks for Shivani, Hermae, Joy, Saru, Edith, Shoaib, Mariel, Wasim, Kushan, Rohit, Parmila Santhul, you are the best❤️❤️❤️❤️❤️🌷🌷🌷🌷🌷🌷🔥🔥🔥🔥🔥 I would like to express my gratitude to the entire housekeeping service team for their excellent and efficient work at the hotel. We were served by Pathum, who was very attentive, polite, and caring. Every day, he delighted my daughter with different surprises in the form of towel animals—dogs, elephants, monkeys, and swans—showing great creativity. Everything was always clean and well-stocked. Additionally, they celebrated my son’s birthday with balloons, greeting cards, and cakes. Thank you so much for the wonderful time spent with you! You are the best!👍🏻👍🏻👍🏻❤️❤️❤️👏👏👏

Akta Sood

Our stay as has been fantastic as always. We have been coming here for many years and always feel very well looked after. The team at breakfast are consistently welcoming and ensuring we are all catered for. Borjo, the pool guy is impeccable and always provides us with all we need and his welcoming smile is a joy to see in the morning. Thank you to all staff for a wonderful stay as always.

Faten Blwi

The beach is the best part of this resort—very clean, peaceful, and beautifully maintained. It’s clear that the outdoor areas are well looked after and it really adds to the experience. Our stay included breakfast, which was generous with a wide variety of selections. The staff at breakfast—and really throughout the resort—were consistently friendly, attentive, and eager to help. Their warm service was one of the highlights of our trip. We tried a couple of the on-site restaurants as well. The Indian restaurant had flavorful dishes—spicy for sure, but tasty. The service there was just okay, nothing particularly memorable. On the other hand, the Greek restaurant offered decent food, but what really stood out was the atmosphere and the excellent service—very polished and enjoyable overall. Unfortunately, the rooms were disappointing. They’re noticeably outdated, with worn furniture and tired decor. The hallways had a strong musty smell that was hard to ignore, and the overall interior upkeep just didn’t match the standard of the beachfront or the staff. This resort has potential thanks to its location and service, but until the rooms and indoor areas are renovated, I wouldn’t be in a rush to return.

Maria Romero

From the moment I arrived at Sofitel Dubai The Palm, I felt genuinely welcomed and cared for. The staff were exceptionally warm, professional, and attentive- ensuring every detail of my stay was seamless and luxurious. The resort itself is a tropical haven, beautifully designed with a perfect blend of French elegance and Polynesian charm. My room was immaculate, spacious, and offered breathtaking views that made the morning feel like paradise. One of the highlights of my stay was kayaking along the serene waters of the private beach and the palm. It was the perfect way to soak in the beauty and tranquillity of the surroundings—an experience I’ll never forget. The gym was also amazing, well equipped and opened 24 hours. Dining was another standout; every meal was a delight, with an impressive variety of options and consistently high-quality cuisine. The service throughout the hotel was impeccable, and the personal touches truly made me feel like a valued guest. Thank you to the entire team at Sofitel The Palm for creating such a memorable experience. I wouldn’t hesitate to return and highly recommend this resort to anyone seeking a luxurious and rejuvenating escape in Dubai.

Vimal Shah

Thank you so much for sofitel the palm Service is amazing and I met Nikhil from room dining department and service he is amazing and he suggested me a lot about dubai and Ritivik also too from Reception who helped a lot with the room selection. Also Jowali from reception was very friendly and helpful. Elegant and all her staff in Premier lounge were amazing. Had an amazing meal at The World Eatery and the portions were amazing. Our waiter Hein was amazing and looked after us really well. We also enjoyed Zoya and Hoon Laeng restaurants. Will came back again and look forward to making more memories with the family at Sofitel the palm.

Sophie Reynolds

Lovely hotel on the Palm. We felt extremely well looked after and valued by all staff. Upon arrival we received a surprise upgrade to the newly renovated Palm suites which were beautiful and spacious and with a dedicated butler we were extremely lucky. Plenty of sunloungers on the beach and by the pools even though the hotel was busy. We ate at all the restauarants our favourite being Laguna Beach and Porterhouse. Breakfast offered a huge choice of everything you could possibly want. The gym was well equipped other than needing more mats. Good hotel shops, a mini mart and a pharmacy.

Darren Paget

Another lovely stay at the Sofitel. We stayed in the Signature Palm Suites 5201, the rooms and the view were fantastic. Club lounge was great, Raul and Elina’s Team all amazing. Also our butler Omar and the rest of the team were great and were very responsive. Team at the beach and all the restaurants were always so friendly. Thank you for a wonderful stay. Rachel & Darren

ivy hortilano

We stayed overnight at Anantara and had a truly relaxing and luxurious experience. From the moment we arrived, the staff made us feel welcome with warm hospitality and excellent service. The room was beautifully designed—spacious, clean, and offered stunning views. The bed was incredibly comfortable, and all the amenities were top-notch. The pool and spa area were perfect for unwinding, and the food at the restaurant was delicious with a great variety. Even though it was just one night, it felt like a full getaway. Highly recommended for anyone looking for a peaceful and upscale stay!

Suraj Kunwar

We had an amazing experience at Crescendo restaurant during our dinner, thanks to the exceptional service provided by Krishna, Bipin and Parash. Their kindness, professionalism, and attentiveness truly stood out. They ensured that everything ran smoothly, making sure our team felt welcomed and well taken care of. Their warm hospitality and dedication made the event even more special. We highly appreciate their hard work and excellent service. Thank you for making our Iftar gathering a memorable one! Would highly recommend their service to anyone looking for a great dining experience.

Shannon Miranda

The experience at Mekong was truly exceptional. The food exceeded all my expectations, and the service was outstanding. Pimploy, our server for the evening, was a true gem. She not only shared her expert knowledge of the dishes but also ensured we felt warm and welcomed throughout our meal. I’m definitely looking forward to returning for more! 🤗

Minal Raisinghani

Absolutely loved our experience at Crescendo! The food was outstanding, the ambience was beautiful, and the location The palm Jumeirah is just perfect. Special thanks to Meena, Faiyaz, Roshan, and Albin for their exceptional service – they made our visit truly memorable. Highly recommended!

Camille Llanos

Our stay at the resort was nothing short of spectacular! From the moment we arrived, the experience was flawless. The breathtaking views, luxurious amenities, and serene ambiance made it an unforgettable escape. What truly set this resort apart was the incredible assistance we received from the staff. Nada, Carine, and Robert went above and beyond to ensure our comfort and satisfaction. Their warmth, professionalism, and attention to detail made us feel genuinely valued. Whether it was arranging activities, accommodating special requests, or simply greeting us with a smile, their dedication was remarkable. We cannot recommend this resort enough and look forward to returning for another unforgettable experience. Thank you to the entire team for making our trip so special!

Elizaveta Labo

Beautiful Party hotel, we love W hotels all over the world and W Palm was everything we expected! It was a family holiday and we enjoyed the beach, the pool, the pool pods, the vibe, the music, the kids club. Amazing and thoughtful service from the check in, room service, room cleanliness, amazing staff at the restaurants, pool and breakfast buffet. Will definitely recommend to friends and be back! Thank you W team for making our family getaway a very special one ♥️ Special thanks to Karberk, thank you for your hospitality, it was excellent service 🎉

Swetlana Sibin

It a nice, modern and fancy hotel directly at the beach. We had half board and the food was great, for breakfast and dinner. Lunch was less variety but still good. The rooms are specious beds comfy. Pools are a few there one for adults only thought they’re all 1.1m deep so nothing for swimming just relaxing. It is quite loud at the adults pool due to music, but if you’re into party then it’s great. There is as well sunbeds from the hotel at the beach, so one can relax there as well What I didn’t like so much, was that it was always pretty full at the pool, beach and restaurant. Facilities are slightly to small for the size of the hotel. The rooftop we can definitely recommend. Service in general was good.

Luca e Giulia

We spent the day at the beach club and it was amazing. The pool area is nice and vibrant with good music. The beach area is calmer but still great views and super relaxing. Abhijeet took great care of us, he made sure the service was excellent and we would get what we needed. Excellent experience

Reem Al Suwaidi

If happiness came in a physical form, it would be the W Palm Hotel… Staff are very friendly and welcoming, rooms are beautifully creative, food is delicious and the vibes radiate positivity… Special thanks to Ms Diana Reception Manager who upgraded our suite and granted us late checkout. Special thanks to all the staff for their efforts… and for making my son’s birthday special with the complimentary cake and balloons…Highly recommended.

Zong Jiang He

I will give 5 stars to this hotel only because of girl working at reception. My trip to Dubai was real mess. I was pissed of even when I came to hotel and Tea welcomed me with smile and she was so kind even if I was rude and angry. Later, I felt shame because I was frustrated cause my trip was huge mess and that did not had anything with this hotel. I just brought my problems with me and still she had patience and kindness. We just need more kind people on this planet. I learned a lesson!

Rodrigo (Argentina)

I had a good stay at the hotel overall. The breakfast was excellent with a great variety and quality. The facilities were beautiful, clean and well-maintained, and the beach area was particularly enjoyable. However, the service at the pool restaurant was noticeably slow and could use some improvement.

Miomir Stojkovic

We have a truly wonderful experience at the Fairmont Palm Hotel. The service has been impeccable, the atmosphere relaxing, and the attention to detail was noticeable throughout our stay. A special mention goes to Rohit, the manager of the dining area, whose kindness, professionalism, and warm hospitality made a lasting impression. He went above and beyond to ensure everything ran smoothly, and his personal attention added a thoughtful touch to our meals. It’s rare to meet someone so genuinely committed to guest satisfaction. Highly recommended for anyone looking for a luxurious and welcoming experience in Dubai.

Emma Bentley

My adult daughter and I recently spent a week here and the hotel was fabulous. The staff, especially housekeeping were superb, such a high standard of cleanliness and friendly. The food was amazing and the selection was great. The only negative point was that there were not enough sunbeds on the beach.

Alessandro Grauso

Half board only includes a buffet (same food every day!) and a seafood restaurant. Other restaurants are available with extra supplement. Drinks are expensive ( i note that if you go to happy hours where you get circa 10% off). Water at halfboard is also unreasonably expensive, poor quality wines are sold at ultra expensive price. All of this was not clearly disclosed at booking. Service can be improved substantially in restaurants, beach and pool. Room cleaning just once per day. Lack of towels occurred a few times in a week. Not enough space in the terrace to enjoy buffet outdoor. Much Lower quality versus other 5 stars comparable hotels in Dubai with same or lower price I have been to in the last 6 years. Sunbeds can also be presented cleaner. Just one person at check in/check out which slows down things a lot.

K Mia

I love this hotel. The only negative point I’ve noticed is there are too many bugs and ants at the adult pool, unfortunately they should do something about that I got a bunch of ants bites on my body. It’s too bad because the swimming pool Is amazing. Please bring a pest control company and get rid of this! But overall it was a nice stay , their rooms are gorgeous and it’s right by the beach, ideal for families too

D B

We stayed at Le Royal Meridien and had a really good experience overall. The hotel has huge grounds, which is great for parents with kids — lots of space, greenery, and plenty of room to enjoy without feeling cramped. The service from the staff was excellent, super attentive and always ready to help. Special mention to the fact that they were very generous with still water, which is often a small but annoying issue in other 5-star hotels — here, we never had to ask twice and were always well stocked. The resort has three big swimming pools, so whether you want a lively atmosphere or a quieter spot, you’ll find your place. It’s definitely a family-friendly hotel, but there are still calm areas for those who just want to relax. One thing we didn’t love was the so-called sea view room in the new tower. The view turned out to be more of the harbour, buildings, and some construction — not exactly the sea view we expected. On the positive side, the room itself was lovely, modern, and very comfortable, and when we mentioned the view, the staff kindly gave us a free upgrade, which we really appreciated. Breakfasts were great, with a wide variety, and there are plenty of restaurants on-site for those who don’t want to leave the resort. Overall, it’s a very comfortable and well-run hotel, perfect for families or anyone looking for a relaxed getaway with great service.

Chloe Thomas

We had the best week at Le Royal Meridien, it was our first time in Dubai and we’re so glad we chose this hotel to come to. My husband has status with Marriott so we knew we were going to be well looked after but I couldn’t believe how above and beyond everyone went. The concierge were so attentive especially when I left my phone in the taxi, they were so helpful at getting it back and so quickly. We had breakfast in the downstairs buffet and the Royal Club lounge, the choice of options in both were amazing. Lunch at the beach bars was always delicious and well priced. The Indian restaurant at the hotel was incredible, I wish we had visited more of the hotels restaurants because they looked amazing. We loved the vast selection of sun loungers on offer especially the adults only section on the grass it was perfect. The gym was amazing, a good selection of high-end equipment with amazing views. The hotel is in an excellent location close to JBR, the Marina and close to all other attractions by car. When we return to Dubai the Meridien is exactly we will stay, there is no second option.

Creative vinyl

This hotel was simply amazing, the staff could not do enough for us, the food was divine, the breakfast buffet, amazing. The room we had was marvellous lots of room, a massive comfy bed, we had the best time at this hotel and will definitely be coming back.

Tinto Mathew

"A perfect hotel for a wonderful stay. It's huge area with private beach and it’s located in a great location.The breakfast buffet is one of the best part, offering an incredible variety and quality.Thank you so much to all the Le Royale Merdiean team for the wonderful experience .

Marion Bernier

Wonderful stay at the Royal Meridien, the perfect option for families. There are always available sun decks near the pools (3x in total). The direct access to the beach crossing beautiful gardens is fantastic. Many restaurants with extensive opening hours and we were very happy with the overall quality of the food (very good breakfast at Brasserie 2.0, nice Italian restaurant at la Strega, excellent Indian restaurant at Indiya). Hats off to the staff who cared a lot about our comfort and was systematically addressing any request in a timely manner, and always very friendly. We could not have found a better place to stay at in Dubai with a baby. Thank you !

Valentina Simone

This was our second time at the Jumeirah Zabeel Saray hotel, and we were not disappointed. The hotel is very well-maintained, and the cleanliness is exceptional. The facilities are excellent, especially the spa and the gym, and my son even had the chance to practice boxing as they provided punching bags and gloves. Our room cleaner, Strikant, made our stay perfect. The room was always impeccably cleaned, and his kindness was truly commendable. Every day, we found a new towel animal on our bed, which added a touch of fun to our stay. The restaurants are also good. While the dinner buffet offers fewer options than before, it wasn’t an issue since fewer guests seem to use it in the evening. The breakfast was very good, with plenty of choices. However, my son did notice the absence of sausages and bacon, but we understood and appreciated that this is respectful of the local culture. One difference we noticed compared to our first visit was that complimentary access to the Wild Wadi Water Park is no longer included. This wasn’t a problem for us, though. We also noticed more families with young children than before, but they were generally well-behaved, so it didn’t affect our experience. Overall, it was once again a very pleasant holiday, and we highly recommend the hotel.

Mohammed Akbar

Not happy at all I asked for a good view of the palm and the person serving me said that they will supply me with that. I have stayed here before and have had a very good room but not now. And why did the staff lie. My view is of a garden... I have on at home too but do I have the palm at home? No. I waited 3 hours for a view of a cheap garden. Mark Hehir I am not happy at all. Most of you will have seen my last review BUT THIS IS OUTRAGEOUS. Staff in the hotel need complete customer service especially when it comes to customer relations and meeting there needs especially when they have come for a holiday with family which has cost a lot of money. waiting for 2 days for change of room promised we will get a palm view unfortunately this was not met bottom line is be prepared to face staff with fake information.

Amanda Almeida

You don't need to stay at the resor to enjoy the fun here! Family purchased a day pass to spend at the pool. Service was great, pool was perfect. There was painting set up on the beach for kids, that you can walk to from the pool area and a huge blow up water slide and trampoline for kids on the beach water. You walk through the lobby to get to the pool while enjoying the different art displays, ornate decor and a few small boutiques on the way.

Anthony

We had a great stay at this hotel! The staff were friendly, attentive and always willing to help. Situated at the end of the palm, it has great views when lounging around by the pool/beach. The half board dine around was excellent with the choice to eat at other hotels in Dubai too!

Simon Mawdsley

Brilliant Family Friendly hotel Just back from 2 weeks there. Location - First of all, it’s at the end of the palm, so getting in and out (especially during rush hour) is a pain, but if you’re happy spending most of your time in the resort then its not an issue. Facilities for kids - honestly, brilliant. Kids club open all day at no charge and the staff there are awesome. Also the kids pool is brilliant and super safe with plenty of lifeguards. Finally, there’s even a cinema showing kids films (it’s a proper cinema) at no charge. Facilities for adults - great spa, good sized gym (needs slightly newer equipment), 5 restaurants, adults only section in the pool and the outdoor bar. Quality - this is a proper 5* hotel, not one that just scraped through. The fact it also featured in Mission Impossible (I forget which) is testament to that. In places our room felt a little tired, but I’m really nit-picking here. Price/cost - room rate is very good value compared to the competition, but drinks/food are high. However, it’s a luxury 5* hotel, so what did I expect. We opted for the half-board package, which was a good choice. The additional spend for a family of 4 over 2 weeks was circa £2k. Staff - brilliant. Nothing else to say Other - beach restaurant next to the kids play area is great as the kids can escape while the parents finish their glass of wine. Finally, my youngest lost his favourite teddy bear. The staff took 3 days to find it and clearly searched the hotel from top to bottom. We cannot thank them enough!

Warren Truss

We have just completed week one of two at Palm Tree Court. We are staying in their Seaview Junior Suite on an All-Inclusive plus basis. The room and bathroom is of a good size, more than enough for two adults and one 13 year old teenager, with nice views over the gardens and sea views. We are located next to the Tamr restaurant and Tamr Pool Bar, both are tranquil and the service and food here is exceptional, the team are fast, polite and there is nothing they cant do for you to make the most of the experience. Despite being our fourth time at the resort but we are always finding new menus to explore. I highly recommend Tamr restaurant for breakfast and lunch their salmon, poached eggs, avocado on sourdough bread and pan fried sea bass are the best in the resort and if your looking for something more exotic, try White Orchid restaurant for dinner my favourite being the Papaya Salad, Red Duck Curry and Pad Thai. So far the team at JA Resort are doing a wonderful job. Looking forward to week two !

Nada Saleh

This was one of our best staycations. Everyone was really welcoming. We and the kids had a blast and we enjoyed all the facilities. The staff were so helpful and friendly. Albert helped us pick our luggage and he was so friendly

P Tee

We stayed at JA Palm Tree Court last end Nov to Dec 2024 for our anniversary and I must say that it was splendid! Marilyn and the butler team looked after us very well. She did an amazing job making sure everything goes smoothly and perfect! I commend her very much and the whole team, as they were all fantastic! Because of such positive experience JA is now a favourite staycation place for us and I don't know why we haven't even tried there before and I'm so glad we finally did. There are plenty of restaurants to choose from, lots of activities and the resort is really beautiful. Sunny, Nikhil, and Uma were all our amazing host at Bibe Restaurant, thank you! We had such a wonderful experience and JA is now a new option for us for quick getaway from the city. Thank you so much again to Marilyn and the team, you definitely gained a patron, and we are looking forward to coming back again!

T A

Large resort, 30 minutes from city centres Positives are very friendly staff and great pools. Unfortunately the food was very, very low quality. I have been to resorts all around the world and the food here is typically found at the 3 star resorts. Decent breakfast buffet but other than that very disappointing.

Nailah Aljasmi

Weekend at @jatheresort with @jaresorts = total *family fun overload*! 🌊🌴 We splashed, we swam, we ate (a lot), and soaked in all the good vibes from our dreamy **Garden Terrace Suite** 💫 Pools? ✔️ Beaches? ✔️ Green gardens? ✔️ Chill zones? ✔️ Kids can living their best life with splash zones, horse rides, a mini zoo, and the coolest **Kids Club** ever 🐴🐣 Adults? Spa mode: *activated*. 😌💆‍♀️ Foodies, brace yourselves—breakfast spreads, in-room dining, poolside snacks, and restaurants serving everything from Thai to Spanish… we were *spoiled*. 🥘🍹 Basically… 10/10. Would move in if we could 😂 *Add to your Dubai staycation list NOW!* 🧳✨ ____________________________________ #dubai #staycation #familytime❤️ #familyholiday #dxb #uae #dubaihotels #dubailuxury #hotel #5star #jaresorts #familyfirst #familylove❤️ #likes #weekend #holidays #holidayswithkids #japalmtreecourt #uaelife #uaebloggers #uaeblogger #uaelife #nailah_aljasmi

Reem Kashkourian

Celebrated my birthday at this hotel what an amazing experience. Stylish, elegant, staff and service was absolutely outstanding. A special mention to the manager Francois in Guest Services that was professional and went over and above to assist us with our requirements and ensure we had an amazing stay. Thank you and we highly recommend this hotel to anyone that is looking for an amazing stay and experience in Dubia.

Ilker Huner

The general concept of the whole area, including the hotels, water channels that connect them, and the beach, was fantastic. Especially the water channels and, of course, the ABRA's running around the channels were a great vision and concept..I have to mention about two ABRA driver separately, Kenneth from Philipinnes and the other friend from Sri Lanka-sorry can not remember the name- about their considerate and gentle/friendly attitudes..Ms Müzeyyen and Ms Huma from the front desk..and WhatsApp butler team :) Thank you all..

mohamed hassan

Dear Jumeirah Mina A’Salam Management, I am writing to express my deep disappointment regarding an unpleasant and unacceptable experience I had with your valet service team my visit on [April 17, 2025,Timing at 8:15 pm]. Upon my arrival, I encountered highly unprofessional behavior from both the valet manager and the valet attendants they even refused to give me their names(Gurpreet-Subass) . Instead of receiving the warm and respectful welcome that is expected from a hotel of your esteemed reputation, I was met with shouting, rude language, and an overall dismissive and aggressive attitude. Their behavior was not only disrespectful but completely out of line for a service that is meant to reflect the hospitality and excellence associated with the Jumeirah brand. As a guest, I felt humiliated and deeply upset by the way I was treated, and I believe no customer should be subjected to such treatment. I urge you to take this matter seriously and investigate the conduct of your valet team. This incident has significantly affected my perception of your hotel, and I sincerely hope appropriate action will be taken to ensure this does not happen to any other guest in the future. I would appreciate a prompt response and an update on how this complaint is being addressed.

Salama dxb

Recently visited the lounge at Jumeirah Mina A’Salam and it was absolutely amazing! The atmosphere was serene, the views were stunning, and the service was top-notch. A perfect spot to unwind in style .. can’t wait to go back!

Sona

This hotel is stunning, set in location with beautiful views, a great choice of restaurants, access to river taxis, and just a stones throw away from the beach. Every hotel guest gets free access to the wild wadi water park which was a nice add in. It’s difficult to find fault with this hotel - the only downside being the pillows in the hotel which I didn’t find to be very comfortable. The customer service and room service of all staff was excellent! I would highly recommend this hotel.

A Ahmad

I had an amazing stay at Rixos Premium JBR! The hotel is beautiful, the location is perfect, and everything was super clean and well taken care of. The food, the beach, the pool – everything was top-notch. What really stood out though was the service, especially from the manager, Bibin. He was so friendly, helpful, and always made sure we were happy and comfortable. You can tell he truly cares about the guests and takes pride in what he does. It’s rare to meet a manager who’s so hands-on and involved. Thanks to Bibin and the whole team for making our stay so special. Can’t wait to come back!

Ha M

Our stay at the Rixos Hotel exceeded all expectations. From the moment we arrived, everything was smooth and professionally handled. The check-in process was quick, and we were warmly welcomed by the friendly and attentive staff. The room was spacious, modern, and impeccably clean. The bed was extremely comfortable, and the overall room design reflected high-quality standards. We especially appreciated the small touches like fresh fruit and daily housekeeping that made our stay even more enjoyable. The food was exceptional. There was a wide variety of fresh and delicious options at every meal, catering to all dietary preferences. Whether it was breakfast, lunch, or dinner, every dish was well-prepared and flavorful. The wellness area was clean, well-maintained, and perfect for relaxation. The spa treatments were professional, and the gym was fully equipped with up-to-date machines. One of the highlights of our stay was the excellent service. Every staff member we encountered was courteous, helpful, and genuinely committed to ensuring guests have a great experience. Overall, Rixos Hotel delivers exactly what you’d expect from a luxury hotel – comfort, quality, and top-tier service. We wouldn’t hesitate to return and highly recommend it to anyone looking for a flawless hotel experience.

Raz Oren

We chose this hotel based on recommendations from friends and our travel agent. Initially, we booked for three nights, but everything was so amazing that we decided to extend our stay for another night. From the moment we arrived at reception, we were warmly welcomed by Sarah, who was full of positive energy, always smiling, and incredibly helpful. Throughout our stay, she assisted us with any questions and everything we needed. The breakfast was simply outstanding—delicious, with a wide variety of fresh and high-quality options. The pool area was fantastic, with excellent service from the staff. The pool beds were comfortable, the beach service was exceptional, and the food at the pool bar was absolutely delicious! Our room was spacious and spotless, cleaned twice a day, with a constant supply of fresh water and coffee. Ivan from the service team was always available and assisted with anything we needed. The hotel's location is perfect—right on the beachfront with a private beach, surrounded by plenty of restaurants and shops. The Marina Mall is also within walking distance. Without a doubt, this was an exceptional vacation, and we can’t wait to come back!

Stefania Giannini

**Impeccable Stay!** I had the pleasure of staying at this hotel and I can honestly say it was a truly positive experience. The property is welcoming, well-located, and provides all the comforts needed for a relaxing stay. The rooms are spacious, clean, and meticulously maintained. A special thanks to Lynn, the young man responsible for cleaning the rooms. He was incredibly attentive, friendly, and made every day even better with his outstanding service. His dedication and attention to detail really made a difference. I highly recommend this hotel for anyone looking for a peaceful and comfortable stay with top-notch service. I will definitely return!

Michaela Welker

We felt very welcome when we arrived. It was our second stay at the hotel. Very friendly staff, doesn't matter where. You can choose between 5 different pillows that you feel very comfortable at night. Nice and clean room with a great view to the Dubai Wheel. Great breakfast with lots of choices. Everything worked well for us, Reception, Room service or Breakfast. The sun loungers at the beach are really narrow. Not the space anymore they had years ago.

haneen almuk

I am writing to express my deep disappointment and frustration regarding the extremely unprofessional behavior we experienced during our recent visit to your arboritem buffet restaurant. We arrived at 10:00 AM as a group of five, including a 68-year-old senior and a mother with her child. While I was trying to find suitable seating for them, I eventually located an available table and seated my family. Suddenly, a member of your staff named Gupta approached us in an aggressive and unprofessional manner, shouting that the table was reserved for other guests. To our surprise, there was absolutely no signage or indication that the table was reserved. We were guests as well, and deserved to be treated with the same respect as any other customer. Gupta’s tone and approach were completely unacceptable. When I raised the issue with the manager on duty, William, I expected a more professional response. Instead, he defended the staff’s behavior by saying the table was indeed reserved. If that was the case, why wasn’t it marked? And more importantly, why were we treated as if we were less than welcome? It’s difficult not to feel that this treatment may have been influenced by the fact that we are locals or Arabs. The lack of basic courtesy and assistance, especially when I was clearly trying to seat an elderly woman, was shocking. William even mentioned that he was behind us—but made no effort to step in or assist with a chair. Is this the standard of hospitality and customer service you uphold? This was truly the worst experience we’ve had, and I hope no other guests are made to feel as unwelcome as we were. I expect a formal apology and clarification on how you intend to ensure respectful and equal treatment for all your guests going forward.

lajdel slim

I am writing this review after staying at the hotel in August. I would like to express my heartfelt gratitude to the entire staff for their outstanding hospitality. Everyone was incredibly kind and attentive to me and my family, making our stay truly memorable. A special thank you to Meriem from the concierge team, who went above and beyond to assist us with various requests. Her dedication and professionalism made a significant difference in our experience, and we are deeply grateful for her help. Thank you once again to the entire team for making our stay so enjoyable. We highly recommend this hotel and look forward to returning in the future!

Salama dxb

Jumeirah Al Qasr is truly a magical destination! I recently visited to try Al Nafoorah restaurant, and it was an unforgettable experience .. the ambiance, authentic Lebanese flavors, and impeccable service were all outstanding. Every dish was rich in flavor and beautifully presented. On another visit, I spent time at the lounge, and I honestly can’t love it more! The setting is elegant and serene, perfect for a relaxing afternoon or evening catch-up.

Daria Ko

Terrible service—very slow and nothing like a five-star hotel. I had stayed here before and expected much better. My experience completely ruined my mood on Valentine’s Day. I had requested a room decoration in advance as a surprise, but it wasn’t done on time or even afterward. All they did was place two swans on the bed—no balloons, nothing to create a celebratory atmosphere. I also had to wait more then 40 minutes for ice, calling reception five times with no response. Extremely disappointing.

Gary Browne

Terrible service in regards to check. Truthfully arrived early but was informed that the room was top priority and would be ready within an hour.2.5 hours later our friends who arrived after us got there room immediately. Staff just try to justify it by repeating rules and speaking over. Nice hotel but you can get way better service for similar cost. Also to add after saying the luggage was coming in 6 minutes , 45 minutes later still doesn’t arrive. Already decided this place is over priced and wouldn’t come back

Jacqueline Brown

Al Naseem is a very special hotel. The Staff go above and beyond to make the stay so special. I had the pleasure of meeting a member of the staff, Yousef, a couple of years ago. He is definitely a credit to this property. Yousef’s customer service goes above and beyond to make his customers special. Thank you Al Naseem for another excellent stay!

Filipa Silva

The hotel is lovely and has amazing views and service. However I do not recommend this hotel for family vacation at all. The kids are barely allowed to do anything on the swimming pool. The lifeguards spent the day telling the kids off. They are not allowed to swim a metre away with out being told off and also being rude to the parents saying we are not looking at the kids. If they want to play with a ball again they are told off. I’ll not definitely come back to the hotel.

Мария Иванова

From first to last day of our stay everything was excellent! Service, food, cleanliness, personnel attentive to details. Here at Jumeirah Al Naseem you feel like every single person from the staff welcomes you in the warmest way. I would like to say special thank you to Rockfish team who made us feel really valuable guests every morning at breakfast. Unfortunately I don’t know all the names, but all cooks and waiters (especially a bold man) were so friendly and willing to make our day amazing. They always made our daughter happy by giving her small treats, she was always excited to get a small bowl of berries or princess-shaped pancakes. THANK YOU FROM THE BOTTOM OF MU HEART! At dinner we usually had very pleasant conversations with Elizaveta who also works at Rockfish and is also caring for her guests like a loving mother. Also I would like to note beach personnel, they were very friendly and nice too! Even territory cleaners were always kind and friendly, always wishing us a lovely day! In conclusion I’d like to say that Jumeirah Al Naseem is definitely the place where I would come back again and again because here I can really relax and spend a marvelous vacation!

Zyrus

This place is absolutely amazing. From the moment we walked in, the staff treated us like royalty—shoutout to the team for being so warm, helpful, and genuinely awesome! The rooms are stunning with it's spacious marble bathrooms and dreamy Burj Al Arab views. The service is always too notxh. They’ve got pools that feel like paradise, beaches you’ll never want to leave, and restaurants that are equally amazing. Whether it’s a sunset cocktail or a lazy day in your plush robe, Al Naseem nails that perfect mix of luxury and chill vibes. If you’re in Dubai, BOOK THIS PLACE. 10/10, would recommend.

RST

We stayed here for the third time as a family. Another wonderful stay despite the property now nearly 10 years old you cannot tell. Excellent service. Ibrahim at the front door was always a pleasure to meet he would go out of his way to put a big smile on my son’s faces every time he encountered us.

Amit Kumar

Went for Brunch offer on Saturday. Great ambience, good vibes, good choice of food but quality can improve. Beverage selection is good but delay in service. Needs to be better.

Monyen Cañada

We visited Garden on 8 and had a fantastic time. The atmosphere was vibrant and inviting, perfect for a casual night out. The staff was friendly and attentive, ensuring we had everything we needed. If you’re looking for a great place to enjoy tasty pork dishes in a lively setting, I highly recommend Garden on 8.

Haddy Banks

Great spot to watch football! The atmosphere was lively and enjoyable, perfect for a game night. Will definitely be back!🥰

Abhi Slash

One of the best places to catch the big football matches. Always guaranteed a great turnout and the venue sets as a really vibrant and good feel good factor in it. I would recommend this place. I've heard it's good as a night bar hangout as well and I'm not surprised why. They have happy hours during the evening which is really good value for all. We love their fries and Garden special fries and always make to sure to order them as a side. Their beef nachos is also a very good matchtime side to have.

Tracy “guide.dubai1” instagram

Just wanted to share my amazing experience with you all. I tried the Saturday brunch today at Garden on 8, and it was an absolute blast! We had so much fun enjoying live BBQ, playing games, and soaking in the lively atmosphere. Definitely recommend giving it a try if you're looking for a fantastic weekend outing. Cheers to good times and great food! 🎉🍽️