5 Star Dubai

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I spent a day enjoying this hotel very much. The corridors smelled good. I can still remember the smell. I ate delicious food in a wonderful view and the dessert with jelly was great. It was a plus for me that there was a bathtub in the bathroom. The room was very clean. I definitely recommend it to those who want to stay in a comfortable hotel.

Mohamed Khalil

My stay at this hotel was a truly wonderful experience in every way! From the moment I arrived, the staff welcomed me with warmth and great professionalism. The room was clean and comfortable, equipped with all the amenities needed for an enjoyable stay. The location was perfect, making it easy for us to explore the area. I would like to extend a special thanks to Souad for her excellent hospitality and constant smile. She made our stay even more comfortable and assisted us with great professionalism and kindness. Every request was met promptly and efficiently. Thank you for this amazing experience—I look forward to returning again!

Val Marinin

Excellent resort for family vacation. Huge heated pool. Excellent food. Staff and level of service is top notch even by already high Dubai standards. There was a construction site next to the hotel but noise was infrequent and minimal and only heard sometimes outside by the pool, our 4 year old actually enjoyed watching the cranes working. Definitely want to come back. P.s.: the only recommendation is to speed up check out process. Let guests leave the keys and just go instead of standing in line and waiting for someone to check the minibar (if something is missing, you’ll charge the card on file anyway).

Alej E Klein

Polo Bar at Al Habtoor Grand Resort is simply outstanding, and Bharat is the heart of it. His service is top-notch attentive, professional, and always welcoming. I’ve been here 10 times in 8 weeks, and every visit has been exceptional because of him. Without Bharat, there’s no Polo Bar! Highly recommend for great drinks, ambiance, and five-star hospitality.

Rawan Attereh

We recently had suhoor at the ramadan tent in Alhabtoor Hotel and unfortunately, it was an extremely disappointing experience. Service was extremely slow, and they wouldn’t allow us to order food before 10pm. Several dishes and drinks were unavailable, and the food quality was far below expectations. The muhammara was inedible and tasted nothing like it should, so we had to return it, yet we were still charged for it. The fattoush came without dressing, and when we asked for it, they simply took the plate and brought it back without any real improvement. To make things worse, they served us a used cup with coffee still inside! Despite the tent being empty (only us and one other table), the service was lacking, and there was no manager available to address our concerns. Given the overall experience, and for a high-end hotel, this was unacceptable. I definitely wouldn’t recommend it for suhoor.

Tomy k Wilson

Nice beach in Dubai. Many restaurants for walking. Washrooms and changing rooms are available. It is easily accessible through tram. Many international hotels nearby that you can enjoy nice views of the beach. Walking trials are there for those who are interested in walking. Overall, nice experience .

Chandra Shekhar Kumawat

beautiful and well-maintained beaches in Dubai. The soft white sand, clear blue waters, and stunning views of the Burj Al Arab make it a perfect spot for relaxation and photography. Whether you’re taking a peaceful stroll, enjoying a swim, or trying out water sports, there’s something for everyone. The surrounding area is lively with restaurants, cafes, and parks, making it a great destination for families, friends, and solo travelers alike. A must-visit for anyone in Dubai!

Tatyana Plotnikova

Clear waters, cosy bay, clean beach. There are no amenities though. There is no view on the Al Arab tower as on the photos posted in other comments.

Abinesh Awaz

Jumeirah Beach is not just a beach, it’s a complete experience blending natural beauty, luxury, and vibrant culture. The beach is equipped with jogging tracks, cycling paths, and fitness stations, making it a favorite for outdoor enthusiasts.

Riyas Backer

Jumeirah Beach in Dubai is a Beautiful and great place to relax, with soft white sand, clear blue water, and amazing views of the Burj Al Arab and Jumeirah Beach Hotel. It has a 14km running track, perfect for jogging or walking by the sea. The beach is clean and well-maintained, with shower areas, cafes, restaurant and washrooms.

Daria I

Simple, but nice hotel. Spacious rooms with all you need, big and comfortable bed. The partial sea view is nice. The mini bar is closed with the key, so u can’t use the fridge, that was strange. You need to go to the reception, pay extras for the bar in advance, etc. These windows from the bathroom - also not what everyone will like. Location is nice. The staff is friendly and helpful. The gentlemen at the pool area and the ladies at the restaurant were very nice

Michelle Walters

My husband and I spent 5 days at the Movenpick. The hotel is lovely and clean and the staff are always smiling and helpful. Ariel at the pool greets you every morning with a smile/chat and sun bed/towels etc. The staff in the restaurant go above and beyond and work very hard. Big thanks to the chef and restaurant manager. Also a massive thank you to Leica on reception for looking after us.

ann leslie

Stayed at the Mövenpick jumeriah beach for 3 nights. Beautiful hotel, excellent service. All staff very friendly and helpful. We stayed in an executive room with lounge access. We would definitely recommend this. Rita in the executive lounge was amazing, had our drinks poured without asking! Would definitely stay here again. Location was good, next to lots of great restaurants and the main beach with easy access to tram and metro.

Anne Spence

We have stayed here several times and like this hotel due to the location and comfort. We prefer the executive room as this gives access to a lounge for breakfast and evening nibbles and drinks. The staff are attentive and it's relaxed and comfortable.

Abdullah

Overall, a decent stay. The staff were attentive and kind. The pool was clean and at a perfect temperature, and the gym was well-equipped and tidy. However, the constant focus on asking about my experience felt overdone, especially when they called my room at noon, interrupting my sleep, just to ask. While I appreciate their commitment to guest satisfaction, it could have been more balanced.

Rafael

Very comfortable hotel. Especially mention to shreya! She is always so helpful and efficient. Pool sultan is heart of the pool. He is best how ever, And for this reason my expectations are always exceeded! Big thanks Dar Al masyaf team.We will come back soon.

Thomas Dean

Our stay in the Dar al Masyaf absolutely exceptional, thanks to our amazing butler, Asmita, who took care of every details, and who flawlessly adapted to our very specific dietary needs. A special mention to the Pool boy Sultan was Great and brilliant.Pool waiter oyes service was Great. The rooms are, without a doubt, the most beautiful among luxury resorts in the Dubai—spacious, modern, and filled with light. As frequent guests of high-end hotels, we were especially impressed by the impeccable housekeeping and flawless service. huge to see you Again team.

Ammar Wafaie

I highly recommended. The staff in this hotel were incredibly welcoming and helpful through our stay. The room at Dar Al Masyaf were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions. One more thing, Mary was great Host at breakfast 10 out of 10

Jones

This has to be one of the best hotels we have stayed in Dar al masyaf! The Resort is beautiful, It’s very relaxing and we absolutely loved it! the room was fantastic, it was immaculately clean, butler serviced day by Shreya who made sure we had everything we needed! At the villa privet Pool Sultan absolutely Great person, he made turely happy our kids. This is very much a family hotel which is great, but due to the temperatures at this time of year there were a lot of families with small children and babies, a lot of whom were crying a lot of the time, it would be nice to have an adults only section in places and especially on the beach, which has plenty of space! We will definitely visit The Dar al masyaf again!!!! 😊

Tomasz Skrzypiec

Exceptional hotel. Greatest vacations ever. Enjoyed it so much with whole the family. Amazing, highest standard service. So friendly and positive people that are always trying that you have your stay magnificent (Special thanks to Anissa and Kevin who made our stay brilliant. We had lots of fun together).

Theodora D.

Maheswara and fredrick helped us a lot during our stay. They were attentive the entire day. We went there for the beach and pool + breakfast and lunch option and everything was perfect. The menu at the restaurant was diverse and the food quality was amazing. The presentation of the dishes was done in a creative way. The facilities are clean and the place is not overcrowded. This is the second time we are taking this option and im really happy with how this hotel is run. The performance of the staff is impressive. They have amazing attitude towards the guests

Sabina Kemp

Amazing hotel, the views are incredible. The staff cannot do enough for you. So kind, nothing is too much. So kind and chatty to my children. Lived our evenings in bar one. Sarah at the coffee shop was so king and chatty always remembered my children’s names. Honestly the most amazing hotel. We will definitely be back, hopefully soon 🤞🏼

Josef Denisov

I had the pleasure of being assisted by Surya during my stay, and I must say that his service was outstanding. From the moment I arrived, he made me feel welcome with his warm and friendly attitude. Surya was always professional, attentive, and eager to help with anything I needed. Whether it was providing useful recommendations, ensuring my room was comfortable, or going the extra mile to make my stay special, his dedication was truly impressive. His kindness and commitment to excellent service made my experience unforgettable. I highly appreciate his efforts and would gladly return to this hotel, knowing that such amazing staff members like Surya are there to take care of guests. Thank you, Surya, for your exceptional hospitality! ⭐⭐⭐⭐⭐

natalie Watts

Hi my name is Rosie I am 10 years old and I visited the Rixos the palm hotel. The Rixos palm was the most outstanding experience I have ever had. From when I arrived to when I left all services were brilliant. Any problems were all sorted. From helping us get sunbeds to cleaning our room every day. We were lucky to get an upgrade, and the services were excellent 👌 every place was spotless. There was cleansers in every toilet, making sure every thing was tip top. The view from the hotel was clear and beautiful. 🤩 I was amazed by the quality and the amount of amazing staff creating such a wonderful hotel. The location was amazing except from it was at the end of the palm so when we had to go somewhere it was all around the palm. But the view made up for it. This was the best vacation I think I have ever had. Definitely recommend and thank you Rixos for this wonderful opportunity.

Danielle Alphonso

Wow what can I say our holiday has been perfect and we are only on day 2!! From check in to our beautiful spacious room with a fully stocked mini bar, to the exceptional services from all of the staff special mention to Akil. Everywhere is spotlessly clean, lots of activities for the children and fitness classes for the adults. The food is incredible! So much choice and the presentation in the buffet. If you want a stress free, amazing hotel that caters to children and adults in the perfect location then this is it!

Simo Norbert

We spent 6 nights at Dukes The Palm with our family, and we can highly recommend it to anyone traveling with children – or even without. All the hotel staff were incredibly kind and helpful, and they were especially sweet to our daughter, which made our stay even more special. We would like to highlight a few staff members who made our little girl's days brighter: Usama surprised us on the first day by taking a family photo and later delivering it to our room in the form of a postcard – such a lovely gesture! Mainul always brought little gifts for our daughter Mira, making her feel special. Hnin sent our daughter's favorite fruit and some extra sweets to our room, which was such a thoughtful touch. Melody was our daughter's favorite receptionist at the front desk. Even though our daughter doesn't speak English, they had long conversations, which warmed our hearts. The only downside of our stay was that the lazy river was under renovation for the entire time, which was not communicated to us in advance via Booking.com or the hotel. It would have been helpful to know this beforehand, as we might have chosen different dates for our holiday. The beach is beautiful and sandy, just a 5-minute walk away, or you can take a small golf cart ride provided by the hotel. Overall, we had a wonderful time and truly appreciate the hospitality. Thank you!

Monica

What a dream - we came for our honeymoon and it truly didn’t disappoint one bit. The hotel is in a very convenient location, and this was very important given our trip was jam-packed with activities requiring us to travel offsite. It’s worth mentioning that we didn’t come with activities pre-scheduled - the hotel has a vendor onsite who will help you (and certainly helped us) in preparing everything in one sitting. Dukes hotel is extremely clean, beautiful, and every member of their team goes above and beyond any expectations you might have. For us, this rang especially true in our experiences with Shenouda and Jane, who in particular were so friendly, helpful, warm, and made sure that our needs and concerns were addressed without hesitation, and with such care that it was the cherry on top of an already special experience full of good food, good adventure, and the best company :^) Plus, we got the best sleep that we’ve had in years. YEARS. I’d wholeheartedly recommend the Dukes hotel to anyone looking to stay in Dubai. And I’m looking forward to our next adventure in this beautiful city 🩷 Thank you Dukes for making our honeymoon and first trip to Dubai the most special of all!!

Tina Asante

My experience at Dukes the Palm was fantastic from start to finish. The check-in process was smooth, and the staff was warm and welcoming. The room was spacious, clean, and well-equipped with all the necessary amenities. The breakfast buffet offered a great variety of fresh options, and the hotel’s location made it easy to explore the city. I truly appreciated the attention to detail and the excellent customer service. I will definitely stay here again on my next trip!

Ammar Elyas

We had a fantastic experience at the hotel! The service was excellent, and the food was great. The hotel was very child-friendly, even though both the kids' pool and lazy river were under maintenance. Fortunately, the main pool was open, and the private beach was exclusive, which made up for it. The location was very central, making it easy to explore the area. I also appreciated the free valet parking, which was a convenient bonus. The hospitality was outstanding—the staff was warm, welcoming, and always ready to assist. The only downside was the drainage in our room, as the water took a long time to clear after a shower.

Moira Orr

We had a great 9 days here with some family. The staff are very friendly & helpful, even the security staff & housekeeping staff. This hotel is well placed with just a 5 min walk to a shopping mall across the road & its own private beach. Any small issues we had were dealt with swiftly & efficiently. The choice of the food in the buffet restaurant was superb & the waiters/waitresses took time to talk & ask how we were enjoying our holiday. Our room was spotless & the kitchenette was useful. I wish we could remember names of staff to commend them for their welcoming attitude. We will certainly return.

Katja Jungmann

A big compliment to the Atlantis Hotel & the lifeguards at the pool! Let’s be honest: Atlantis is a huge hotel with countless visitors. And considering how many people are here, every single staff member puts in an incredible amount of effort. Of course, things can go wrong sometimes, but the team always makes sure to fix any mistakes, apologize, and ensure that the service meets high standards. But what I really want to highlight today is the lifeguards at the pool. It’s crazy to think about sitting in the sun for ten to twelve hours a day while staying focused and alert the entire time. What really touched me: A child was playing with their mother. The mother turned away for a moment and didn’t notice that the child swallowed water and had their head underwater. Without hesitation, a lifeguard jumped straight into the pool and swam to the child. This gives you an incredibly good feeling because it shows how attentive and professional this team is. Despite their long shifts, they stay highly focused and make sure that everyone is safe. A huge thank you and my deepest respect for this amazing team!

Haresh Modi

I had the pleasure of staying at Atlantis The Palm a few years ago, and I recently revisited it from the outside. The hotel still exudes its signature grandeur, maintaining its status as on top luxury resorts. The architectural beauty of the hotel never fails to impress. From its striking design to the views of the Arabian Gulf, it's a spectacle whether you’re visiting inside or admiring it from the outside. The atmosphere remains vibrant, and the resort continues to be a top destination for both tourists and locals. Although I didn’t stay this time, seeing the resort again reminded me of its unmatched charm. The expansive grounds, beautiful beaches, and the famous Palm Jumeirah island add to its allure. Whether you're looking to experience the luxurious accommodations or just enjoy the spectacular sights, Atlantis The Palm is truly a must-see. A highly recommended destination for anyone visiting Dubai, whether staying or just admiring its magnificence from afar.

Jose Rojas

Awesome! The service and kindness of their staff is the most valuable experience we had! The hotel is great, the view was breathtaking! Lots of activities, kids friendly environment, we just loved it! Many options to eat with local and international food, amazing infinity pool, beach access, and accesible to the water park, aquarium, and train! The included valet parking is the most helpful perk, with very supportive people always wanting to help! This place is a must!

Bilal Sasmaz

Hello, we stayed at this hotel between March 10-14. Our purpose of travel was some business connections. They chose this hotel to host us. I can say that it is one of the most beautiful hotels in the world. There are many social activities. There is a unique sea view on both sides of the hotel. The rooms are very clean and functional. The staff is extremely attentive. Especially the floor attendant, MD Mahabud, helped us a lot in every way, whenever we opened the door of our room, he asked us if we needed anything. In short, everything was very nice. I recommend it without hesitation. Thank you. I hope we see each other again.

Hasan K.

We stayed at The Palm for three days and had an amazing experience. The hotel is stunning, packed with amenities, and a fantastic choice for families with kids. Our bathroom sink had a broken drain, but it was fixed promptly. The staff also went the extra mile by providing a bottle sterilizer for our kids’ bottles without us even having to ask. Their kindness and hospitality truly stood out. The hotel offers plenty of shops and restaurants, along with an aquarium and a water park that kept the kids entertained. Overall, it was a wonderful stay, and we highly recommend it for families looking for a memorable and hassle-free getaway.

Andi Rexhepi

During my recent stay, I had the pleasure of experiencing the hotel buffet, and I must say, the service truly stood out. From the moment I entered, the staff made me feel welcome and well-cared for. The attendants were attentive without being intrusive, always ready to assist with any request. Their friendly demeanor made the dining experience all the more enjoyable. It’s rare to see such attentive service at a buffet, and it was evident that the staff was dedicated to ensuring guests had a memorable meal. I would highly recommend this buffet for both its outstanding service and delicious variety of offerings.

V L

The view is amazing! The staff is very friendly! We have received an upgrade which was very nice :) But no private beach, you have to carry umbrella,towels to the beach yourself. At the pool there is not enough sun-beds for all guests, but staff try to find you a place anyway. Breakfast is ordinary. Cleaning of the rooms could be improved. The walls are pretty thin, you can hear people talking in the hallway.

Andrew Uk

We had the pleasure of staying at Sofitel, and it was an amazing experience. The hotel offers a beautiful sunset view, which made our stay even more memorable. The staff’s hospitality was beyond compare, making us feel right at home – almost like our second home. I’ve stayed at another hotel in India before, but I truly felt at peace here. A special thank you to Mr. Waqas from concierge Mr. Rohit from porter and Ms. Adina from lobby staff they were incredibly kind friendly and made our stay even more special. Thank you, Sofitel, for such a wonderful experience!

Алиса Олейник

I stayed at this hotel once with my family. We had a wonderful experience. Beautiful view. Nice food. Attentive and courteous staff. Especially I’d like to thank Linggar for taking care of me, Asad and Suresh for amazing meals and their kindness. And of course I’m grateful to Madina and Tirtha for the cleanliness and order in our rooms. All the staff of the hotel made our stay very comfortable and pleasant. I can recommend Sofitel for sure.

George Maher

It is an excellent hotel! The rooms are well-maintained, and the food is very delicious. The service from Waqas and the rohit was outstanding—they were both polite and customer-friendly. Grading was also very friendly, and I am truly thankful to him. Everyone will enjoy their stay at Sofitel Hotel!" Does this capture your experience well?

Abolfazl Karimpour

Our stay at Jumeirah Emirates Towers was nothing short of incredible! From the moment we arrived, everything was seamless and exceeded our expectations. The hotel’s immaculate cleanliness and elegant ambiance made for a truly luxurious experience. Breakfast was outstanding, offering a wide selection of delicious options that set the perfect tone for the day. The staff were exceptionally warm, professional, and always ready to assist, ensuring every aspect of our stay was comfortable and enjoyable. The location is unbeatable—direct access to the metro and an indoor walkway to the Museum of the Future made exploring Dubai effortless. The hotel also features a small shopping mall, which was a great convenience. We booked a package that included access to the beach at The Palm, which was a fantastic perk! The front desk made getting the tickets effortless, and the beach was a perfect escape. Additionally, the airport lounge access was a wonderful touch, providing a relaxing and comfortable experience for both arrival and departure.

Hazem El Beyrouti

Excellent experience. From the moment I arrived, I was greeted with a warm and inviting welcome that set the tone for an exceptional stay. The breathtaking views from the property added a touch of serenity and made every moment feel special. The rooms were not only spacious but also elegantly designed, offering a perfect blend of luxury and comfort. Every detail, from the plush bedding to the modern amenities, was thoughtfully curated to enhance the guest experience. The service was nothing short of impeccable—attentive, professional, and genuinely hospitable. The staff went above and beyond to ensure that every need was met with efficiency and warmth. The location itself was unbeatable, offering easy access to key attractions while maintaining a sense of exclusivity and tranquility. The dining options were equally impressive, with a diverse selection of exquisite dishes prepared with the finest ingredients. Each meal was a culinary delight, elevating the overall experience. Whether it was a leisurely breakfast with stunning views or a gourmet dinner, every bite was a testament to the establishment's commitment to excellence. The combination of world-class hospitality, luxurious accommodations, and outstanding service made my stay truly unforgettable. I highly recommend this place to anyone looking for a flawless and memorable experience.

Arlette Camacho

Perfect Stay at Jumeirah Emirates Towers! I had an absolutely amazing stay at Jumeirah Emirates Towers! From the moment we arrived, everything exceeded our expectations. The hotel is spotlessly clean, and the atmosphere is both luxurious and welcoming. The breakfast was outstanding, with a wide variety of delicious options to start the day perfectly. The staff were incredibly kind, friendly, and professional, always going the extra mile to make our stay comfortable. One of the best features is the convenient location—it has direct access to the metro and an inside connection to the Museum of the Future, making sightseeing effortless. There’s also a small mall within the hotel, which was super convenient for shopping , some restaurants and Starbucks! We booked a package that included access to the beach at The Palm, which was a fantastic bonus! The front desk made it easy to get the tickets, and the beach experience was amazing. Another highlight was the airport lounge access, which made our travel experience even better. The lounge was comfortable and well-equipped, and the staff were highly professional and welcoming. Overall, this was one of the best hotels I have ever stayed at, and I would highly recommend it to anyone visiting Dubai. Can’t wait to come back!

Kat Faupel

Very nice place. Very clean with perfect service. True 5 stars. And let’s not forget the views! Also very well located, 10 min from Dubai mall and the hotel is next to the museum of Future. Would stay again, no doubts.

Alireza Najafi

From the moment you step into the hotel, you can feel the high level of service and luxury. The staff are incredibly professional and helpful, especially Billy and Ali Abbas at the reception. The room’s view was absolutely breathtaking—you get a panoramic sight of Sheikh Zayed Road, the Persian Gulf, and the Museum of the Future right below you. The view alone is worth the stay! We had access to the lounge and happy hour, which was an amazing experience. The lounge not only offers stunning views but also serves incredibly delicious snacks and drinks. The hotel’s pool is definitely worth spending time at, and the gym is truly exceptional. The equipment is top-tier, and I highly recommend using it during your stay. An outstanding experience overall!

cris villa

We always go to JA and enjoyed access to pool and other facilities, the staff are friendly and approachable. However, they cannot give us a Complimentary room for a night using our Elite membership last December and this month we had a long weekend so I tried to contact them last January and begged to book us a night stay but still no consideration from your side. Please enlighten me how this high occupancy works that we cannot get a room from our membership while on your website there are still rooms available on the date I prefer.

Zainab Al Rahma

The room was quite and clean with a huge balcony. The service was good however some room service staff had hygiene issues and there was some confusion in our original booking, and we got an upgrade! Which was a nice gesture specially taking along with us 2 toddlers. The location and the amenities were amazing. Highly recommended.

Bas Halin

Great value for money! The hotel was completed around 2019, so the building is in excellent shape, the rooms are very spacious and so are the balconies. The property is on one side overlooking the golf course (the other side is overlooking dirt track and area to be developed). It is a 1km of a nice walk to the beach but there is also a trolley option. This hotel is connected to 2 other JA properties and therefore you have many restaurant options. The gardens are nice and green and there is a splash park for kids.

Amitha Koosappa

We had an amazing stay at JA Lake View Hotel Dubai! The customer service was top-notch, and the rooms were absolutely beautiful. We were pleasantly surprised with an upgrade and some thoughtful amenities, which made our stay even more special. A huge shoutout to Reshma at the customer service desk, who was incredibly helpful in explaining the best facilities and how to make the most of our stay. Also, Akshaya from Kinara restaurant was fantastic—her recommendations for food and drinks were spot on! Families will love the Splash Water Park, and the mini golf and zoo area are must-visit spots. The only downside was the jacuzzi and sauna access being time-restricted and chargeable (50 AED for in-house guests), which was a bit disappointing. Overall, a fantastic experience, and we’d definitely love to visit again! Highly recommended.

xx xx

We were robbed in our room, during stay at JA LAKE VIEW. Someone searched our things while we were away and took the money. the case was reported to the manager, after an investigation the hotel stated that the cleaning lady, who was the only one to enter our room according to CCTV, did not admit to it. the manager stated that we could have lost the money. the situation is absurd and the manager's behavior is absurd. I will not return to the hotel because I do not feel safe there.

Amy H

Stayed here for three days on the return leg of our trip for some winter sun. The weather and the hotel were both lovely and we enjoyed our stay. We arrived too early on our first day to check in but Indika at reception went above and beyond to help organise an early check in room for us. Indika helped us with queries several times during our stay and, as with all of the staff members, was aways very kind and helpful. There was lots to do at the hotel and it is a great place for families. The food was great and the long breakfast hours were very convenient. The rooms were very clean and we saw the staff cleaning the hotel facilities on a daily basis. Our one minor comment would be that the once white towels and dressing gowns are now grey and the dressing gowns had frayed holes and could do with being replaced.

F H

Location is middle of nowhere however hotel is amazing food is amazing but the food and drinks provided as this resort are very expensive. Staff are very good and hotel is clean. The biggest let down is their food policy you are not allowed to order deliveroo or careem which is a shame as hotel food is expensive and if you have kids they won't always like what's on offer so if you want outside food you need to go outside of resort to get and eat...management please take this advice and allow food from outside. This is the only reason which has prevented me from staying with you guys again due to this policy

Elena Ryabenkaya

I do not recommend this hotel for families with young children. The music is extremely loud until late at night, and even though we stayed on the 4th floor, we could still hear it booming. Furthermore, the playlist included songs with offensive language. All family connecting rooms have a sea view, which is great, but they are also located directly in front of an open party area. Despite providing feedback, the music remained very loud. Overall, a very disappointing experience.

Dodoe Ript

Amazing!!! Such a wonderful experience everything is sooooooo perfect thank you very much JA for such a wonderful and unforgettable experience a big shout out also to Ms. Marrisa and the rest of the staff we will definitely gonna come back soon

Lina Vasileva

Love the resort, so much things to do! You have greenery and beach and amazing fancy restaurants! I would like to specially thank to ms.Yin receptionist, I have noticed her, that she truly work from her heart, her energy, kindness and elegance made me feel very welcome!! She gave me an amazing room with sea view, without any arguments she has gave me the best experience! Wish everyone was like her in every hotel ! People who works with love and joy, are really diamonds!! Recommend this hotel to families, couples and solo travelers!

Suraj Kunwar

We had an amazing experience at Crescendo restaurant during our dinner, thanks to the exceptional service provided by Krishna, Bipin and Parash. Their kindness, professionalism, and attentiveness truly stood out. They ensured that everything ran smoothly, making sure our team felt welcomed and well taken care of. Their warm hospitality and dedication made the event even more special. We highly appreciate their hard work and excellent service. Thank you for making our Iftar gathering a memorable one! Would highly recommend their service to anyone looking for a great dining experience.

Lucia F

The Anantara is a dream location to stay at in Dubai. We had an amazing week enjoying the Dubai weather and luxury whilst switching off from busy lives. Service in our room was outstanding and Saddam was 5* with keeping our room at luxury standards, with very sweet touches left every evening. With several restaurants to choose from on site, all included in the half board, we were spoilt for choice. We enjoyed a fantastic meal at Bushmans. Sarani was a wonderful host and made sure we were well looked after. Chef Dushan came to meet us personally to talk through our meal which was a lovely touch! We’ll be back again!

Naitik Patel

Went there for the Brunch Buffet and the food spread was amazing! The deserts were fabulous ! Although there could have been more options for vegetarians as majority of the main course was focused on meat or Fish! Amazing outdoor seating by the poolside and brilliant view of the skyline, very chilled-out place. Must recommend for casual weekends!

Camille Llanos

Our stay at the resort was nothing short of spectacular! From the moment we arrived, the experience was flawless. The breathtaking views, luxurious amenities, and serene ambiance made it an unforgettable escape. What truly set this resort apart was the incredible assistance we received from the staff. Nada, Carine, and Robert went above and beyond to ensure our comfort and satisfaction. Their warmth, professionalism, and attention to detail made us feel genuinely valued. Whether it was arranging activities, accommodating special requests, or simply greeting us with a smile, their dedication was remarkable. We cannot recommend this resort enough and look forward to returning for another unforgettable experience. Thank you to the entire team for making our trip so special!

Debora Everard

Mafer and Tareq on reception have been exceptional in their outstanding professionalism and kindness. Their customer service is perfect and I cannot speak highly enough of them. Every day Tareq has taken time to make sure we are enjoying our stay and he is really a great asset to the hotel

Rich & Holly HH

Everything was great! Staff especially Khalid, Norris and Sunil were excellent. The food at Lao was absolutely sublime. Highly recommend. Didn’t get to try some other restaurants as they were booked up. Breakfast was delicious and varied. Only thing that could have been better was the fact there was drilling next to the adult pool in the morning, and there is a huge building site next to the hotel (hence 4 rather than 5 stars). It’s not crazy loud but if you want total peace - might not be for you. Although most hotels in Dubai have building work or traffic noise so probably unavoidable. Would also be nice to have some smoking / vaping areas so those who don’t smoke or vape can avoid!

Ulrika Åberg

First time at this hotel, but not the last. We had a amazing room! And the housekeeping Meraj and Dashin were SO nice, and really took care of us. About the breakfast, I had the best scrambled eggs I’ve ever had, and the area was nice to sit in. The poolside, nice and clean and not ”packed” with people. The staff, (Sasi, Jar, Vamshi, Salil), they really took care of everybody in best of ways. Everything from service with food and drinks, to wet small towels, icecold, to weep your hot face off with, and they smelled SO good. We can highly recommend this hotel, with everything that comes with it. We would love to come back!

anea59

Was my favorite place to come for a beach/ pool day. Unfortunately changing in the negativ. The staff is super friendly giving excellent service! BUT: started with first disappointment around 2 years back: the new sunbeds: their back rest adjustments are ridiculous - you can sit up straight or complete flat, please bring back to old ones! Needs really to be fixed. Super uncomfortable. Then the beautiful stretch of beach got cut off with Sunset 55 lounge occupying the most beautiful part of the beach. Sunbeds are now pulled close to each other on remaining beach stretch. Recently building a new restaurant between adults pool and tennis court sacrificing another part of still peaceful area. Don’t get me wrong. The hotel is still a good place to come for vacation and the staff is very helpful and friendly, but I am very sad that the area which was wide and green with that beautiful long stretch of a beach got sacrificed for more commercialism. You could always choose between a more crowded area and some more quiet and private areas which now all have gone. ☹️ for me personally I prefer spending my day in other properties now.

Dan (Danny)

⭐⭐⭐⭐⭐ Exceptional Pool Day at Waldorf Astoria Palm Dubai I recently spent a day at the Waldorf Astoria Palm Jumeirah, and it was nothing short of outstanding. From the moment we arrived at the pool area, we were warmly welcomed by the incredible pool staff, who went above and beyond to make our experience unforgettable, especially Naik The service was impeccable—attentive yet unobtrusive. The team anticipated our needs before we even had to ask, ensuring we were always comfortable, hydrated, and well taken care of. Special mention to the lifeguards and pool attendants, who were not only professional but genuinely friendly, creating a relaxed and welcoming atmosphere. The pool itself was pristine, with crystal-clear water and perfectly cushioned sun loungers that made it easy to relax for hours. We were constantly offered refreshing towels, chilled water, and even small surprises like frozen fruit and cooling sprays, which were a fantastic touch in the Dubai heat. What stood out most was the team’s genuine hospitality—from recommending the best poolside cocktails to remembering our preferences throughout the day. It’s rare to find such a well-coordinated and enthusiastic team, but the staff at Waldorf Astoria Palm truly set the standard for luxury service. If you’re looking for a five-star pool experience in Dubai, I highly recommend spending a day here. The service, setting, and attention to detail make it a must-visit for anyone looking to unwind in pure luxury. We will definitely be back!

Ilir Mani

Exceptional Stay with Outstanding Service This hotel exceeded all expectations! From the moment we arrived, we were greeted with a warm welcome and outstanding hospitality. The property is beautifully decorated, clean, and well-maintained. The location is perfect—quiet and peaceful, yet convenient. The rooms are spotless, elegantly designed, and provide a relaxing atmosphere. Both the pool and beach areas are pristine and never overcrowded, making for a truly enjoyable experience. If you’re looking for a luxurious and tranquil getaway, this hotel is an excellent choice!

Radhika Singhal

Our experience at this hotel was nothing short of a nightmare. From the moment we arrived, the staff displayed a shocking level of unprofessionalism. The room we were given was nothing like what anyone expects. But the worst part was the sheer dishonesty and manipulation by the staff. They deliberately made us wait for 4.5 hours in the lobby, constantly assuring us that an upgrade was available for a certain price. Then, at the last minute, they doubled the price for ugrade, assuming we would have no choice but to accept it since we had already wasted so much time. Their attitude was appalling, as if they were testing how desperate we were. It was clear that they had no intention of providing good service—they were just playing games with guests. There was no accountability, no professionalism, and absolutely no respect for our time or comfort. We are genuinely shocked by such behavior from a supposedly reputable hotel chain. Avoid this place at all costs unless you want to be lied to, disrespected, and have your time completely wasted.

Hey Chefs

It is a mixes of feelings. I did had a great time there but I can’t hold myself to point few things. We were invited 2times for room upgrades that was beautiful and beautiful rooms, extremely big and comfortable, But. Andaz the Palm does not reflect Andaz properties in Asia and Europe, but still a good property. The service need to improve a lot, people are not so friendly in the front house and it is clear that they have communication problem between reservation and front house…. What really is disappointed and a bit mess in the breakfast service.

Mariam Doost

I just spent a week at Andaz The Palm with my mom and it was an amazing stay! The hotel itself has been maintained super well, the private beach is amazing and the quality of breakfast and dinner was absolutely amazing. But what made the stay unforgettable was the amazing staff at the hotel in every department: Mohammad Abbas, Prajeth, Felix, Sriram - thanks so much, we hope to visit again! :)

Maxime Soly

Really good hotel! Not too big as other in the palm. Private pool on the roof top with Burj AlArab and Burj Khalifa view. Staff is helpful, breakfast was awesome. On the other side, beach and pool down was oldish, and over crowded. Restaurant at the pool wasn't the best, and slow service. I would recommend to stay in the hotel. I got a free suite upgrade, thank you!

Niroo Sudha

Currently at Andaz and loving the stay. We are a family with 2 kids and the hospitality has been brilliant. We were given a lovely room with all the kitchen amenities, this has really helped us so that we can wash and dry the clothes. Hafeez was really lovely to welcome us and offered sweats to welcome us and was very warm and welcoming. The restaurant staff are really lovely. Special mention to Priya restaurant staff, Bilal who was serving at the chaat corner, Sajith the chef who was very friendly and ensured our stay has been comfortable and the Chef from UK sorry didn’t catch the name. Overall most at the restaurant were really nice and looked out for everyone. The room cleaning has been excellent as it’s kept spotless. The guys at the entrance always with a smile. The food has been flavourful. Less variety but there is always something we could find to eat. They are more into quality than quantity. The only negative if I have to pick something is that the pool is a bit far from our room and we have to go through the restaurant which isn’t ideal. It would be good to get an entrance to the rooms in the hotel through the outside. Overall would surely recommend.

Yuliia Dunaievska

Staying here right now. Instead of a garden or sea view we got a room with a loud construction view. It wasn’t mentioned anywhere before we booked it and they refused to change it. A romantic trip was ruined. Spa is not working, which is very disappointing. Very small pool at the beach, packed with people. Water pressure in the shower is not good. Furniture in the room looks used, something you don’t expect from such an expensive hotel It used to be a nice hotel a few years ago, but now it’s not worth the money.

teh gringe

Love staying here. I also visit Akira Back restaurant, it's on the $$$$ expensive side but it is amazing quality. The hotel staff are always great, the rooms are decent (especially some of the suites). Views a pretty great. Facilities are decent but don't expect to fill your entire evenings with activities if you are staying for any length of time.

Mato Farouk Jiwa

Our stay at W Hotel the Palm, Dubai, was nothing short of a disappointment from the start. We arrived at 3:15 PM, only to find that our room was not ready. To make matters worse, they offered us a room situated right next to ongoing construction. This was entirely unacceptable, especially considering we were traveling with a baby under one year old. The experience at the front desk was equally unpleasant. The lady who attended to us was not only rude but also suggested that we pay for an alternate upgraded room which we had to pay for. This lack of hospitality left us appalled. When we were finally assigned a room, it was evident that no consideration was given to the fact that we had a baby with us. There were no appropriate accommodations or amenities provided for our child, making us feel unvalued and overlooked. Despite our patience and the considerable delay, an entire 50 minutes passed without any updates, and no one bothered to check back with us. Our visit to W hotel The Palm was supposed to be a joyous occasion, attending a prestigious event for Harvard alumni. Instead, the management's negligence and lack of customer service ruined our mood and experience. At 3:56PM, we were still waiting, not comfortably settled into our room. To add insult to injury, when we finally spoke with a manager, Diana, over the phone, she accused us of being given the room on time, which was simply untrue. In summary, the service at W Hotel the Palm, Dubai, fell dramatically short of what one would expect, especially when staying at such a supposedly prestigious hotel. Their disregard for guests' needs, especially those traveling with young children, leaves much to be desired. We cannot recommend this hotel to others based on our experience.

Rabia Din

Beautiful hotel in a great location. We stayed here and had a really good time. The swimming pools however always get pretty full lacking space for the rest who would like to swim which is a bit of a poor design otherwise it’s. Beautiful hotel lovely breakfast lovely staff always very helpful and welcoming thank you very much for everything!

M T

Our experience at W Hotel was nothing short of exceptional. From the moment we arrived, the warm welcome from the reception team set the tone for a truly memorable stay. They were incredibly friendly and helpful, ensuring everything went smoothly from check-in to departure. Our room was impeccably clean, with housekeeping providing flawless service every day. The attention to detail was impressive, making our stay all the more comfortable. The dining experience was equally outstanding. Whether at breakfast, lunch, or dinner, the staff went above and beyond to offer impeccable service with a smile. Their kindness and attentiveness made every meal a delight. A special mention goes to the safety guards at the swimming pool, who ensured a secure and enjoyable environment at all times. Their dedication did not go unnoticed and was greatly appreciated. Additionally, the incredible poolside team—Brian, Duitar, Fiona, and the rest—deserve recognition for their exceptional service. From arranging cabanas and towels to providing food and drinks, they took care of everything with warmth and professionalism. The hotel itself is a masterpiece—spacious, pristine, and beautifully designed. The variety of swimming pools caters to guests of all ages, and the selection of on-site restaurants ensures a fantastic culinary experience. For those visiting, the rooftop is an absolute must! If booking a seaside view, I highly recommend opting for a higher floor to fully appreciate the scenery. Otherwise, the poolside view is equally stunning, especially in the evening. A heartfelt thank you to the entire team at W Dubai – The Palm for making our stay so special. We look forward to returning and reliving this incredible experience!

Tarun Sehmi

A Fantastic Stay at Sofitel Dubai The Palm – Outstanding Service! We recently stayed at Sofitel Dubai The Palm and had an absolutely wonderful experience. From the moment we arrived, the front desk staff were efficient, welcoming, and made check-in a breeze. A special shout-out to Snehal, Dipa, and Ajith for their exceptional service! They went above and beyond to ensure our stay was comfortable, especially when it came to accommodating food allergies. Their attention to detail and care made a huge difference, and we truly appreciated the effort they put into making everything perfect. Traveling with a 5-month-old can be challenging, but they made it so much easier for us. Another big thank you to Ernest at the pool bar for his outstanding service! His friendly attitude and attention to detail made our poolside experience even more enjoyable. The hotel itself is beautiful, with excellent facilities, and the staff’s warm hospitality made our stay even more special. We highly recommend Sofitel Dubai The Palm and would definitely return in the future!

Yash Goyar

We had an unforgettable evening at Laguna Lounge! The view was absolutely breathtaking - a stunning sunset that left us speechless. But what truly made our experience shine was the exceptional service from Amit. His attentiveness and warm hospitality made us feel like royalty. And let's not forget the delicious cocktails, expertly crafted to perfection! Thank you for a wonderful night, Laguna Lounge. We can't wait to come back and soak in that incredible view again!"

tori heaps

Excellent experience at porterhouse. Prabhat was an excellent waiter and remembered us on our second night here. All the staff were very helpful, couldn’t do more for you and polite. Rooms comfortable and the grounds well maintained and beautiful planting. Only thing was there hotel is incredibly child friendly which if you are travelling with kids is great but we weren’t. A little more separation from them such as on the beach and a designated adult pool would have been nice at times.

Julian Wheatland

Dined at Moana restaurant at the Sofitel Palm. The quality of the food was sublime, and the service excellent. We ate on the terrace which is so peaceful and idyllic, that it's hard to fault. We started with the ceviche and the tuna tartar, followed by the spicy salmon roll, and finished with the miso cod. Everything was faultlessly presented, fresh and delicious. Our waiter, Umesh, found the perfect balance between attentiveness and distance, which is rare to find. We will be dining here again.

Val Louie

STEAKHOUSE (PORTERHOUSE) REVIEW - The service and overall experience were truly magnificent from start to finish. Mr. Binoy took exceptional care of us, expertly guiding us through the evening with his thoughtful suggestions. A special thanks to Marta for her outstanding service. Everything—from the food and ambiance to the location—was simply perfect. 10/10, and we will definitely be back. A heartfelt thank you to the entire team!

Ella Rigby

From the minute we arrived, we were looked after by everyone we met. From the kind gentleman at the door who helped us with our bags, to the reception team, to the friendly housekeeping staff- the customer service was absolutely exceptional. Rooms are spacious and clean, with plenty of water available (something we really valued in the heat). Pool and gym facilities are great, but we particularly enjoyed the beach club as it had a great atmosphere and views. Would absolutely come back here again, thanks for a wonderful stay!

Jessica Robertson

Great 5 days at the Fairmont Palm and had a great experience. Super chill, nice vibe. Clean, professional and friendly. Perfect location for early morning and evening strolls. Near to the mall and the beach just on your doorstep too. Food perfect! Room clean and comfy. We were facing the road but had a lovely balcony space of being in your room is your vibe! Plenty of water (in glass which is super important to me!) Refill stations around the grounds. Beach club was a vibe the staff were lovely friendly and it was like being in Ibiza but better 😊 Thank you

Полина Колясина

Very nice hotel! Impeccable service, especially liked the manager named Priya. She gave us a gift in honor of the anniversary, helped us solve any issues. A very nice girl! We recommend the hotel! Thank you for a wonderful stay!

Nicholas Cuffe

Great stay with special mention to all the staff who truly made our stay amazing! Breakfast choice was great with the omelette being fantastic. We hired a car one day and the ability to valet park free of charge would make us stay again. Great sized pools and beach was great. Beach is on the smaller side so making ability to get a lounger a struggle at times. Towels being on the loungers at the beach was bad would prefer to get one handed to you as you go in, that way it’s clearer what loungers are available. There wasn’t enough staff on at the beach making it difficult to get a drink or food. The pool was great however extremely shaded so this limited how much time we wanted to spend at the pool as most beds were shaded by trees or structures. The room was fantastic and the cleaning staff did a fantastic job. Check in was extremely friendly and helpful, taking time to walk us through every useful detail. The staff at Breakfast were amazing, friendly and made sure we didn’t have to wait

Edmina&Jay DXB2021

Our stay was great! Shakeel, one of the poolside attendants was such a friendly and helpful man, especially with my toddler. Rooms were spacious, clean and always kept topped up with amenities. Service overall from all the staff was great, from concierge to bell boys, restaurant staff etc.

Gerard Watson

Jebel Ali made our family holiday a 5 star experience. The resort had everything - pools, beach, restaurants, activities. The staff were faultless - thank you everyone especially Gaurav at The White Orchid. A truly memorable, magical resort.

T A

Large resort, 30 minutes from city centres Positives are very friendly staff and great pools. Unfortunately the food was very, very low quality. I have been to resorts all around the world and the food here is typically found at the 3 star resorts. Decent breakfast buffet but other than that very disappointing.

Rakhee Patil

We were recently staying at the JA palm tree resort , and it truly exceeded all of my expectations! From the moment we arrived, we were greeted with warm smiles and exceptional service. The resort's location is simply unbeatable—a pristine stretch of beach with crystal-clear water and soft, white sand that feels like a dream. The Villas were luxurious and spacious, with a balcony.The decor was modern yet cozy, perfectly capturing that relaxed beach vibe. Every morning, we woke up to the gentle sound of birds and peacocks were present all around the property adding to the aesthetics, which made for an incredibly peaceful start to each day. The resort's amenities are top-notch. We enjoyed everything from the different pools. The beach had swings which added the perfect touch. Dining here was also a highlight. Every meal was a culinary delight. The staff went above and beyond to make our stay special. They were always available and genuinely cared about ensuring we had the best experience possible. We felt pampered and taken care of from start to finish. Overall, JA tree palm court is a slice of paradise that I would recommend to anyone looking for an unforgettable beach escape. I can’t wait to return! And

L.A. Smallwood

What a beautiful venue. Great food and facilities, very clean. All the staff were amazing! Lakshan, Babu, and the staff at the beach, spa resort and gym :) The Peacocks are stunning, including the albino :) Would highly recommend this resort, one of my favourites in Dubai x

Junior Asok

We had an amazing time at the Palm tree court and would highly recommend it to anyone looking for a relaxing beach vacation. The staff’s are Friendly and attentive especially Mr. Vyshak at the front desk.

Chloe Thomas

We had the best week at Le Royal Meridien, it was our first time in Dubai and we’re so glad we chose this hotel to come to. My husband has status with Marriott so we knew we were going to be well looked after but I couldn’t believe how above and beyond everyone went. The concierge were so attentive especially when I left my phone in the taxi, they were so helpful at getting it back and so quickly. We had breakfast in the downstairs buffet and the Royal Club lounge, the choice of options in both were amazing. Lunch at the beach bars was always delicious and well priced. The Indian restaurant at the hotel was incredible, I wish we had visited more of the hotels restaurants because they looked amazing. We loved the vast selection of sun loungers on offer especially the adults only section on the grass it was perfect. The gym was amazing, a good selection of high-end equipment with amazing views. The hotel is in an excellent location close to JBR, the Marina and close to all other attractions by car. When we return to Dubai the Meridien is exactly we will stay, there is no second option.

Moose Ruins

This hotel and beach resort is available for use of Grosvenor House clients (us), with a regular shuttle bus service between the two. A sprawling beach, relaxation and pool area (3 at least) with plenty of sun beds and attentive staff to help you set up... towels etc.

Andreas Schewtzuck

We stayed at the Hotel for a week in March with two adults and two children. It was by far the best hotel we've ever stayed in. The rooms, food, service, pool, and beach. A perfect week. We come back !

Tom

We have been to Dubai quite a few times but this was the first time with our 4 month old baby boy. We had an amazing time and the hotel exceeded our expectations! The room was great with an amazing sea view and the staff were fantastic. I really cannot understand other reviews which are asking for an adults only pool/area. This is quite clearly a family hotel and there are plenty of very nice adults only hotels in the area if this is your preference! We shall return next year!

tony mojabber

Consistently Exceptional - A Family Favorite! (Finally!) "We've stayed at the Le Royal Meridien Dubai multiple times, both as a couple and with our entire family, and it's always been an outstanding experience. In fact, we should have left multiple glowing reviews for this stay (March 10-15, 2025) and for our several prior visits – credit is definitely overdue! From my children to my grandchildren, everyone loves it! One of the most important things for us is the hotel's ability to cater to our family's needs, especially with serious allergies. We always feel safe and confident dining in the restaurants, which is a huge relief. The service is consistently excellent. The front desk staff, led by the incredibly courteous and efficient Ahmad, are always attentive and handle every detail with care. The rooms are impeccably clean, and the restaurant staff are simply fantastic. A special thank you to chefs Charlie and Prabhu! The food is absolutely amazing – Prabhu's steaks are to die for, and Charlie's sweets and fish dishes are equally delicious. Abhinga also goes above and beyond to ensure our dining experience is perfect, checking on us frequently and ensuring everything runs smoothly. The hotel's amenities, including the spa, pool areas, and beach, are top-notch and maintained to the highest standards. We highly recommend the Le Royal Meridien Dubai for anyone looking for a truly exceptional stay. It's become our family's go-to hotel in Dubai, and we can't wait to return!"

Alexander Naumov

I had an amazing stay at Jumeirah Zabeel Saray! The service and food were absolutely top-notch, exceeding all expectations. The hotel’s location is simply stunning, offering breathtaking views of Palm Jumeirah and Dubai Marina. Everything about the experience was luxurious and unforgettable. I highly recommend this hotel to anyone looking for a perfect getaway in Dubai!

Valentina Simone

This was our second time at the Jumeirah Zabeel Saray hotel, and we were not disappointed. The hotel is very well-maintained, and the cleanliness is exceptional. The facilities are excellent, especially the spa and the gym, and my son even had the chance to practice boxing as they provided punching bags and gloves. Our room cleaner, Strikant, made our stay perfect. The room was always impeccably cleaned, and his kindness was truly commendable. Every day, we found a new towel animal on our bed, which added a touch of fun to our stay. The restaurants are also good. While the dinner buffet offers fewer options than before, it wasn’t an issue since fewer guests seem to use it in the evening. The breakfast was very good, with plenty of choices. However, my son did notice the absence of sausages and bacon, but we understood and appreciated that this is respectful of the local culture. One difference we noticed compared to our first visit was that complimentary access to the Wild Wadi Water Park is no longer included. This wasn’t a problem for us, though. We also noticed more families with young children than before, but they were generally well-behaved, so it didn’t affect our experience. Overall, it was once again a very pleasant holiday, and we highly recommend the hotel.

shiby abraham

I recently had the pleasure of staying at Jumeirah Zabeel Saray and was truly impressed by its stunning architecture. The hotel was immaculate, and the customer service was exceptional. The staff were warm, welcoming, and always ready to assist. It’s definitely one of the best hotels I’ve ever experienced.

Asma Alotaibi

I recently stayed at Zabeel Saray Hotel and it was an incredible experience! The hotel is beautifully designed, reflecting a luxurious and elegant atmosphere. The staff were exceptionally friendly and attentive, making sure every need was met. The amenities were top-notch, especially the spa and the pool area, which were perfect for relaxation. The dining options were fantastic, offering a variety of delicious cuisines. Overall, I would rate Zabeel Saray Hotel a solid 5 out of 5 for its outstanding service and luxurious experience! Highly recommend it for anyone looking for a lavish stay in Dubai.

Anthony

We had a great stay at this hotel! The staff were friendly, attentive and always willing to help. Situated at the end of the palm, it has great views when lounging around by the pool/beach. The half board dine around was excellent with the choice to eat at other hotels in Dubai too!

Reem Kashkourian

Celebrated my birthday at this hotel what an amazing experience. Stylish, elegant, staff and service was absolutely outstanding. A special mention to the manager Francois in Guest Services that was professional and went over and above to assist us with our requirements and ensure we had an amazing stay. Thank you and we highly recommend this hotel to anyone that is looking for an amazing stay and experience in Dubia.

Rus Ionut

In my opinion is one of the best locations in dubai. They are very friendly and helpful! Our 3rd year in this hotel, but this time with a 5 month old baby. They will provide everything you need so dont be scared to travel with your baby. I recommend this hotel 100%.

Sona

This hotel is stunning, set in location with beautiful views, a great choice of restaurants, access to river taxis, and just a stones throw away from the beach. Every hotel guest gets free access to the wild wadi water park which was a nice add in. It’s difficult to find fault with this hotel - the only downside being the pillows in the hotel which I didn’t find to be very comfortable. The customer service and room service of all staff was excellent! I would highly recommend this hotel.

Hessa ALKaabi

I would like to extend my heartfelt gratitude to the management and staff of the hotel for their exceptional understanding and support during a very difficult time. Due to a family bereavement, I had to cancel a non-refundable extra night, and they showed great empathy and expressed their sincere condolences, handling the situation with such compassion. Additionally, when I misplaced my parking card, they went above and beyond to assist me and did not charge me any fees. Their outstanding management and genuine commitment to customer happiness truly made a difference. Thank you for your kindness and for setting such a high standard for exceptional service. It is gestures like these that leave a lasting positive impression.

Leanne Maria

The best hotel I have stayed at in Dubai and I have stayed in many so far such as Palace Downtown, Atlantis Royal and Fairmont Palm. The facilities were beautiful and it was lovely to be able to use the other neighbouring hotel pools too. The room was lovely and had an amazing view. It was mine and my friend’s birthdays during our stay and the guest relations team made sure we felt special by sending us both cake, a card and balloons. The breakfast was also beautiful, lovely food and lovely views out to the lagoon and sea. We also enjoyed feeding turtles the following morning at the Al Naseem hotel which was a perfect end to our stay. Anything we needed was also responded to over the WhatsApp number who were very responsive. It was also possible to check in online and provide ID and payment before the stay which made checking in extremely smooth. We were also able to check in early and check out late which made the stay much more comfortable. Thank you for everything, we will be back soon 😊

lajdel slim

I am writing this review after staying at the hotel in August. I would like to express my heartfelt gratitude to the entire staff for their outstanding hospitality. Everyone was incredibly kind and attentive to me and my family, making our stay truly memorable. A special thank you to Meriem from the concierge team, who went above and beyond to assist us with various requests. Her dedication and professionalism made a significant difference in our experience, and we are deeply grateful for her help. Thank you once again to the entire team for making our stay so enjoyable. We highly recommend this hotel and look forward to returning in the future!

Maninder Thind

Amazing Hotel and Resort - Must stay! Shortly after I proposed to my now fiancée, we checked in to Al Qasr. After a couple of minor issues at check-in, we experienced 5 star service from all staff to ensure our stay was special! We were provided reservations at the Hot Air baloon restaurant within the complex and champagne to make our stay even more special! The location of the hotel and resort is great - close to the Burj al Arab with great views. We went on a complimentary boat ride down the lagoon between the Jumierah hotels which was lovely and also took advantage of the buggies which made our journey for dinner/drinks effortless. We opted for a club room experience and it did not disappoint- great selection of food and drinks to start off the night. A special thank you to Desire (manager). From the moment we met, she made our experience magical! Honestly, thank you so much for all your work and hospitality. It is truly refreshing that service like this still exists. I cannot wait to bring my fiancée and soon to be wife back! All the best. Mani and Raj

Daria Ko

Terrible service—very slow and nothing like a five-star hotel. I had stayed here before and expected much better. My experience completely ruined my mood on Valentine’s Day. I had requested a room decoration in advance as a surprise, but it wasn’t done on time or even afterward. All they did was place two swans on the bed—no balloons, nothing to create a celebratory atmosphere. I also had to wait more then 40 minutes for ice, calling reception five times with no response. Extremely disappointing.

Olga Shakurina

Dear Al Qasr Team, I am writing to express my heartfelt thanks for yet another unforgettable stay at your magnificent hotel. Our family once again had the pleasure of enjoying a perfect staycation, and it truly exceeded all expectations. We were also consistently impressed by the impeccable service provided throughout our stay. Every team member was attentive, friendly, and professional, which contributed to making our visit even more enjoyable. A special mention goes to Jiao at the front desk. She greeted us warmly upon arrival and assisted us with resolving several important matters during our stay. Her exceptional kindness, professionalism, and positive attitude truly stood out. She was always smiling, courteous, and went above and beyond to ensure that all our needs were met. Jiao is a true asset to your team, and I wanted to personally acknowledge her efforts. Furthermore, I would like to express our gratitude to your concierge service. The team did an outstanding job in arranging all of our dining reservations, ensuring that we had a smooth and enjoyable experience at every restaurant. They took care of all our requests, effortlessly managing the adjustments and even rescheduling bookings as needed. Their attention to detail and willingness to help made our stay even more convenient and stress-free. Once again, thank you to everyone at Al Qasr for making our stay so memorable. We look forward to returning soon and enjoying your outstanding hospitality once again. With warmest regards, Olga

Gary Browne

Terrible service in regards to check. Truthfully arrived early but was informed that the room was top priority and would be ready within an hour.2.5 hours later our friends who arrived after us got there room immediately. Staff just try to justify it by repeating rules and speaking over. Nice hotel but you can get way better service for similar cost. Also to add after saying the luggage was coming in 6 minutes , 45 minutes later still doesn’t arrive. Already decided this place is over priced and wouldn’t come back

Raz Oren

We chose this hotel based on recommendations from friends and our travel agent. Initially, we booked for three nights, but everything was so amazing that we decided to extend our stay for another night. From the moment we arrived at reception, we were warmly welcomed by Sarah, who was full of positive energy, always smiling, and incredibly helpful. Throughout our stay, she assisted us with any questions and everything we needed. The breakfast was simply outstanding—delicious, with a wide variety of fresh and high-quality options. The pool area was fantastic, with excellent service from the staff. The pool beds were comfortable, the beach service was exceptional, and the food at the pool bar was absolutely delicious! Our room was spacious and spotless, cleaned twice a day, with a constant supply of fresh water and coffee. Ivan from the service team was always available and assisted with anything we needed. The hotel's location is perfect—right on the beachfront with a private beach, surrounded by plenty of restaurants and shops. The Marina Mall is also within walking distance. Without a doubt, this was an exceptional vacation, and we can’t wait to come back!

C P

We had conjoining rooms as there was 3 adults and 1 child however our room only had 2 bath robes and 2 pairs of slippers - leaving one guest without those items. Attention to detail is lacking here. In the second room we had 2 put up beds and the room felt more like a conference room than a hotel room. Our view was obstructed by construction. The hotel had a weird smell to it & all of my clothes had to be washed - even ones that weren’t worn. There isn’t enough sun loungers by the pool. By the time the pool opened half of the beds already had towels on. This should not be allowed if guests aren’t actually on the beds. Maybe look at an hour limit for towels on beds before removing them. Thankfully there was plenty of space on the beach but with a toddler and a pram this isn’t the most practical. Waiters by the pool and beach were great. The food we had in the hotel was brilliant & the choice at breakfast was fantastic. We were impressed with the cleanliness of both the hotel and the beach/pool areas. For anyone booking, don’t look at the Instagram page or any advertising photos as they only post videos with the best views and not the other side which has the views obstructed by construction near the FIVE LUXE. Also it is worth noting that the main pool doesn’t get sunshine all day, morning sun is blocked by the hotel. Overall a good hotel and a pleasant stay.

Michaela Welker

We felt very welcome when we arrived. It was our second stay at the hotel. Very friendly staff, doesn't matter where. You can choose between 5 different pillows that you feel very comfortable at night. Nice and clean room with a great view to the Dubai Wheel. Great breakfast with lots of choices. Everything worked well for us, Reception, Room service or Breakfast. The sun loungers at the beach are really narrow. Not the space anymore they had years ago.

Amber Stewart

I booked Rixos for my partners 30th birthday - the team were super helpful and supportive with the issue with the room and outdone themselves with the room and the view and the cake on arrival. All the team are so friendly and helpful and went above and beyond for us. A couple of days later, I got engaged to on the trip and again - the staff went above and beyond and were so welcoming! We could not have faulted our stay. The location was unreal, the hotel was gorgeous and the restaurants on site are amazing. We will be staying here again as it will always have a special place in our hearts. Thanks for everything!

Sophie Robinson

Excellent hotel! The staff are all wonderful, rooms always clean and tidy with personal touches here and there with thanks to our lovely housekeeper Sachini! Location of the Rixos is also perfect in JBR with the Marina just a couple of minutes walk away. 10/10 in every way

RST

We stayed here for the third time as a family. Another wonderful stay despite the property now nearly 10 years old you cannot tell. Excellent service. Ibrahim at the front door was always a pleasure to meet he would go out of his way to put a big smile on my son’s faces every time he encountered us.

Sera Knows

A wonderful true 5 star resort in the heart of Dubai. Everything from check in to the room to the room service and facilities was excellent. We had a beautiful view of the Burj Al Arab and it was even nicer at night with all the lights shooting up on it. Hotel staff will go above and beyond for your needs.

Luke Spence

It was outstanding! The best VIP / Luxury experience with all the amenities and restaurants you could ever need. Unbelievable, we’re coming back for sure!

Michele Magar

Amazing hotel in every aspect. We couldn’t find a single thing to be unhappy about. Everyone was amazing and welcoming and we would Thoroughly recommend this hotel to anyone travelling to Dubai. We loved our stay

Franklin Servan-Schreiber

Truly a 5 star experience at every level. This is an amazingly beautiful setting, on the bay along with multiple gourmet restaurants. Details are exquisite and service over the top. Absolutely recommended

Amit Kumar

Went for Brunch offer on Saturday. Great ambience, good vibes, good choice of food but quality can improve. Beverage selection is good but delay in service. Needs to be better.

Monyen Cañada

We visited Garden on 8 and had a fantastic time. The atmosphere was vibrant and inviting, perfect for a casual night out. The staff was friendly and attentive, ensuring we had everything we needed. If you’re looking for a great place to enjoy tasty pork dishes in a lively setting, I highly recommend Garden on 8.

Abhi Slash

One of the best places to catch the big football matches. Always guaranteed a great turnout and the venue sets as a really vibrant and good feel good factor in it. I would recommend this place. I've heard it's good as a night bar hangout as well and I'm not surprised why. They have happy hours during the evening which is really good value for all. We love their fries and Garden special fries and always make to sure to order them as a side. Their beef nachos is also a very good matchtime side to have.

Haddy Banks

Great spot to watch football! The atmosphere was lively and enjoyable, perfect for a game night. Will definitely be back!🥰

Tracy “guide.dubai1” instagram

Just wanted to share my amazing experience with you all. I tried the Saturday brunch today at Garden on 8, and it was an absolute blast! We had so much fun enjoying live BBQ, playing games, and soaking in the lively atmosphere. Definitely recommend giving it a try if you're looking for a fantastic weekend outing. Cheers to good times and great food! 🎉🍽️