pacific303
We stayed for a week from 26/01, and had a fantastic time.
After the very friendly Sara welcomed us, the check-in process was easy. Some people have an issue with the new rules regarding registering your details. As a lot of other places do it, I really don't see the problem. All you have to do is fill in a form with your name, address, and contact details.
The rooms are bright and spacious with a small (but not too small) balcony. The beds are comfortable, and there is plenty of storage space in the large built-in wardrobe. If you are on the edge of the resort and a light sleeper, then I would keep the window closed so you don't get disturbed by road noise, although this is minimal. A safe is available for €2 per day, plus a €40 deposit, which is returned when you leave.
The resort is very clean and tidy, and there are plenty of sunbeds around the two heated pools, which aren't at all freezing as other reviews have suggested. Even with temperatures of around 20c, it was perfectly comfortable to be in the pool. Be very careful when exiting the pool, though, as the tiles do get slippery.
There is a little mini-mart, with very reasonably priced drinks, snacks, clothing, gifts, and beach towels, as well as a selection of toiletries.
The restaurant was excellent, with a great choice at every mealtime, which appeared to be replenished often. Service at the Pool Bar is friendly and prompt, with a selection of spirits and cocktails on offer. Hot drinks, beer, wine, and soft drinks are available at the restaurant and Pool Bar, and are self-service.
Many, many thanks to Aurora and Emma for your excellent service.
One or two reviews have suggested that the beer is watered-down - I can assure you that it isn't! The plastic cups is a very simple system, whereby you hand over €1 and get a cup which you keep until you hand it back to redeem your deposit. They will happily swap a cup for a clean one.
The entertainment was a bit hit-or-miss, but the true star was Mauri with his infectious energy throughout the day. All day, he would be going round the pools, either encouraging people to take part in activities or playing games.
Overall, the Arena Beach provides excellent value for money, and we can't wait to go back (with more of the family this time) next April.
Neil & Diane, Room 226.
Bronagh Moore
Great value in all inclusive. Place is spotless, plenty of beds by the pool (although it's a quiet week). Staff are really friendly, beds are comfy. They gave me my requested apartment. The facilities are great. There are two pools as well as a gorgeous little one for kids. Location is also great. Entertainment guy is also super.
deborah clarkin
Just back from a week here and it was great! Food, staff and whole resort was perfect. We had a balcony room, air-con and cleaned daily. The pool, food and bar areas were all clean and tidy. Entertainment every night. We ate most days here except 1 night and had lunches out but food was plentiful and tasty. Staff friendly and helpful. Would definitely go again
Lee Cutts
Clean rooms and of good size, all located with a pool view and only 2 story high so no massive tower blocks.
Pool area is clean with plenty of sun lounges and a pool bar.
Food part is very dismal never seen so many various dishes for pork and chicken as there is here even the theme night is some form of pork or chicken and it literally all tastes the same and its lucky if it’s warm never mind hot. So the food side let’s this place down massively along with the drinks, half the restaurant doubles up as the entertainment venue that’s tiny for trying to get seats or even getting through for drinks is a challenge!
The entertainment team and artists that have been on so far have been good, onsite shop is decent stocked up and a fair price not the usual hiked up prices,
Most if the staff seem very nice (cleaners are very good) and help full unfortunately some are rude and a few others are down right arse holes drinking in the public areas when off duty
A K
Recently stayed at Arena Beach Hotel and while it had some positive aspects, it ultimately didn’t meet our expectations for the price. The food was decent, though the Christmas meal was particularly disappointing. We were expecting something special, but it fell flat in terms of both variety and quality. Overall, the food quality was average, and the dining experience could have been better. The service was okay, though it could certainly be improved. The reception team was helpful, and we appreciated their assistance when needed. Aurora in the dining room stood out for her friendly and attentive service, which was a nice touch. However, the overall service felt a bit lacking at times.
Entertainment was a big letdown. The hotel advertised activities for kids, but nothing really happened beyond a few songs in the evening. Mauri, the kids' entertainer, tried his best, but there was very little engagement for children beyond that. We were expecting more interactive entertainment based on the hotel’s advertising.
The pool area was clean and well-maintained, which was a plus. It was a nice place to relax.
The rooms were clean but not cleaned frequently enough. For the price we paid, we expected better housekeeping. A more consistent cleaning schedule would have gone a long way. No cleaning on Thursdays and Saturdays as far as I remember.
While Arena Beach Hotel had some highlights like a helpful reception team and clean pool area, the disappointing food, lackluster entertainment, and occasional service lapses mean that we likely won’t be returning. For the price we paid, we expected a more polished experience.