Ciutadella

Dave Whittaker

The apartment was basic but clean and tidy and luckily for us, was overlooking the first pool which was great. The rooms were cleaned every other day. The service in the bars is quick and the staff are friendly. The range of food was really good. A generally clean, tidy place with 3 good pools and a decent view out the back at sunset. 10 minute walk to the Aqua Park, which is included if you select that option. Absolutely nothing to complain about here.

Samantha Cox

Just back from a week stay here and didn’t have the best experience here, rooms were very dated with basic facilities the shower curtain was extremely flimsy and did not serve purpose as the floor constantly ended up soaking due to the curtain not going the whole way round, we tried to use the microwave the very first night we arrived to heat something for my daughter and within 2 seconds of it being on immediately smelt the strongest burning smell- if it had of been left on for the 40seconds I initially put it on for I have no doubt it would have caught fire, the staff did come and smell this themselves and immediately changed it to a new one! The beds were never made or changed the entire week we were there, towels were changed once - we had to go to reception to request new towels. Apartment floor was only brush & mopped once, this was on our last day & the bins were emptied twice during our stay. We went self catering and I am so glad we did as we had heard nothing but bad reviews regarding the food. Sunbed wars are a thing here! Don’t expect to be getting out of bed at 9am or later and hoping to get a sunbed, we had to get up and sit down at the pool in a chair from before 8am to ensure we got a sunbed to sit on for the day! There are definitely not enough sunbeds for the amount of people that are staying there, it is extremely overcrowded. The shop on site has very good variety with lovely staff in it we used this daily! The entertainment staff were excellent and really made the trip for us, from the water sports to water dance they were brilliant! (1 extra star just for them) There are a lot of restaurants just over a 5 minute walk away which were all brilliant! Upon check out we were never asked how our stay was, whoever checked us out only asked for the room number and told us to go to the back of the building if we were with Jet2. Overall, we are very disappointed with our stay here and would not return to this place.

Deirdre Conley

Just back yesterday after spending a week at Binimar. I can honestly say we had a brilliant time. Some of the reviews I read beforehand really put me off but in my opinion they were wrong. I travelled with my husband, son and grandson and to be honest the rooms are much smaller than the photo images show but they were adequate and spotlessly clean. The food was amazing, so much choice and so fresh. The water slides for children were fabulous, my 6 year old grandson had a ball. The evening entertainment was great, varied and something for everyone. The staff work incredibly hard and Toni was a true gentleman, always smiling and courteous. All in all we had a lovely holiday and Binimar is an excellent 3 star holiday village.

Piyoyo Pulento

The hotel is excellent for being two keys: comfortable, clean rooms, good food, friendly and attentive service. Overall, much better than what you would expect from this category. Now, the negative: the pool turns every day into a real battlefield. At 7 in the morning hordes of English guests come down as if this were a war for territory, dropping towels to “conquer” sunbeds they don’t even use until late in the afternoon. I witnessed families occupying them since early morning and only showing up at 6 pm, while other families with small children walked around in 40°C heat with nowhere to sit. The result: a chaotic, unfair, and unpleasant atmosphere. To make things worse, the pools are full of giant inflatables, hard balls flying around everywhere —a real danger— and lifeguards more focused on their phones than on safety. All of this ruins what would otherwise be a flawless stay. If the hotel enforced rules on sunbeds and controlled inflatables, it would be perfect. I would gladly give it 5 stars. MESSAGE TO THE ENGLISH: ENOUGH WITH THIS “WAR FOR TERRITORY.” RELAX, THIS IS NOT AN INVASION. SUNBEDS ARE FOR EVERYONE, NOT JUST FOR THOSE WHO DROP A TOWEL AS IF IT WERE A FLAG. SHOW SOME RESPECT TO OTHERS.

Sian Worth

Me and my 2 children stayed here for a week at the beginning of may. It was a late drop off to the hotel 8.30pm local time, we were really tired from the flight and hungry. We were queuing at reception for half an hour before I alerted staff to our needs, they allowed us to drop our bags, grab a quick bite to eat then check in. €15 tourist tax for myself for the week was taken at check in. We had room 348, I wasn't expecting much for a tui rated 3T hotel. But it was pleasant. Very clean, towels, a small kitchenette and a comfy bed. I was lucky to have a nice view off our balcony overlooking the smaller pool at the far side away from the entertainment. As it was the very start of the season, there were barely any queues for drinks or food, and there were plenty of sun loungers available by the pools. Ive seen bad reviews for the food, but there were always plenty of choice each meal time and me and my children ate something different every meal. Plenty of drinks as part of the all inclusive, but if you like to "feel" an alcoholic drink you may be slightly disappointed as I found the spirits very weak. I wasn't overly impressed by the night time entertainment in all honesty, only half an hour per night was aimed at children. It started fairly late at 8pm. The grounds are really well maintained and very clean. I observed life guards by the pool, room were cleaned twice during my stay and towels changed. A very pleasant holiday and an affordable fairly calm place to take young children!