4 Star Majorca

4.1

Google reviews (1988)

Kevin Houten

We went to Lagotel in July/August of 2023 and we absolutely loved it! The whole experience was amazing. The food was good, the staff were great, the entertainment was brilliant for both adults and children. We was at the poolside every morning soaking up the sunshine and having a ball. The room was fine overlooking the pool. We enjoyed it that much we are going back this year (2025) on July the 28th for 10 days this time! We can't wait! See you in July!

paul rackley

Great hotel, we went as a family with 2 children on a b&b basis . Hotel was clean,rooms were good, buffet breakfast was amazing. Staff attentive to detail, friendly and always busy . Pool setup was very good, with a lifeguard on duty. Plenty of entertainment, for the children and also good evening acts . Handy shuttle bus to beach. We all really enjoyed our stay there. One minor thing ,a socket by the bed would be handy.

Hana Matoušková

The hotel looks nice on the first sight but you soon notice that it has seen better days. Most importantly, the air conditioning in the room did not work - we wanted to use it for heating as we came in October. We used the sauna and gym and it seems like it has been put there just as an afterthought, especially sauna seemed very improvised, being put right into the gym - e.g. where are you supposed to rest in between sessions? The minigolf is in the worst state of all of these sporting activities, having holes where holes definitely should not be. I do understand that if you come with children, you will enjoy the daily and evening activities on the podium in front of the room balconies. However, the loud music playing on the podium and lights from the trampolines did not make for an agreeable evenings for us. The food was plentiful but it was sometimes hard to find something healthy. Sometimes there was a chef on grill who prepared fresh fish or steaks, that was a great thought.

andrea mayes

Had a couple of night stay here. Super clean rooms, beds made and fresh towels daily. Communal spaces all super clean and maintained. Stayed B&B, reasonable food at breakfast, lots to choose from. Easy wander to the beach (about 10 minutes) choice of 3 pools at the hotel.

Lisa Sadler

Very clean rooms with very friendly cleaning staff, the restaurant caters for everyone, didn't have a day when couldn't find something to eat. The bar you did need to queue for drinks at busy times, staff always smiling though and welcoming. Reception staff were very helpful with any queries and again always smiling.

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3.5

Google reviews (792)

Tom

Myself and partner stayed here for a few nights. We had a brilliant time. Lovely room with views and the staff were excellent. Everything you need local to hotel. I proposed to my girlfriend on the beach (she said yes) we will be back next August. Thankyou for a lovely stay.

Richy Rich

My partner and I stayed for 7 nights B&B and we were sceptical ref some of the previous reviews. We were pleasantly surprised to find a decent sized room with good soundproofing and well-behaved considerate guests. So no late night noise all week, which was an absolute plus... room safe included too. Staff attentive polite accommodating and really Friendly. Food is adequate for breakfast all needed is available...I also looked at evening food which seemed similar too. 2 lifts front or rear of complex is a plus and Location is excellent for seafront to bathing / alcoves, coastal path walking, many many restaurants, all routes for buses (excellent services from TIB) plenty of shopping, bigger local stores too 15 min walk away. Room Shower area doors are liberally fitted. Checkout Luggage storage may be improved, The pool area is size restricted as is similar to a lot of urban resort hotels, too. Hot drinks are available in the bar area if needed. In all, a really good value for money experience for this period and very central - we will definitely return here again if in this resort as was a really good relaxed, calm break for late summer sun. Great work Triton Beach ⛱️

Max P

We stayed here for 4 nights. I cannot understand why there are any bad reviews. The location is perfect, rooms are spacious and clean and the staff are all friendly. For the price we paid we were more than happy with the hotel and have already spoken about coming back next year. Thank you very much for a fantastic holiday.

ivan blackwell

In response to the previous reply to my review- What you are writing is complete lies! I was at the arranged spot 20 minutes before and waited for hours with the man at the desk- why don’t you ask him? He witnessed the whole situation. I was also watching the street the whole time and constantly checking for a shuttle. Check the cameras and you will see. You have taken my money and refuse to pay it back, you haven’t sent me a single email and are not answering my calls. If you were not trying to take my money why have you not tried to sort this issue out? It is extremely unprofessional. You have my email so get in contact with me to resolve this issue or I will leave these negative reviews up and keep pursuing this further. You can provide me with an email to contact you because I can assure you the story you hear from the shuttle company is false and I can explain if you provide a means of contact. IF I WAS ANYONE LOOKING AT BOOKING WITH THIS HOTEL THIS IS YOUR WARNING NOT TO! save yourself as you can see how they treat paying customers! I purchased all inclusive for a week and you can clearly see they refuse to resolve a fault on their behalf or even provide a way to get in touch. This situation seems a little too convenient to me..

Sander van Tienhoven

Booked a room with a balcony and 2 double beds. Got no balcony and a sofa bed. Staff promised to change it. Did not do that after a few attempts and got sassy with me. Aircon doesnt work, switch for the nightlamp doesnt work so it was on 24/7. I asked if I could have a sandwich at 730 (prior) because I had an early flight. No, breakfast starts at 8 AM.

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3.5

Google reviews (1250)

M K

Clean and spacious room. Very nice staff. There is direct bus from the airport to the hotel (bus stop it 2minutes walk). Generally nice hotel located close to the beach, local shops and restaurants, but if you are looking for calm and relaxing accommodation, look elsewhere. Food below average, everyday the same stuff: - For breakfast watery baked beans, some eggs, sliced cheeses and sandwich meats, chopped veggies. - For lunch and dinner dry meats drawn in sauce, which in fact didn’t help to hide how poorly made the food was, chips, mash potatoes, vegetables and salads. Nothing of the food was ever seasoned. It seemed that the meals were supposed to be adapted to the English part of the guests, but I heard that even they complained. During our 10nights stay, I believe, only once there was a themed cuisine, and food then was actually very nice. Restaurant maintained very clean. Still, we ended up eating outside the hotel. Due to the new laws 3 alcoholic beverages were provided during the lunch and dinner. Any additional needs to be pay for. For me not really all inclusive, but I don’t blame hotel here. No free access to the coffee or tea, it’s provided at the bar and often it was necessary to queue up. I don't recommend it, simply because of the terrible food.

Gabor Stiblo

We visited the Martinique Hotel in late October during the off-season, which, in hindsight, wasn’t the best choice. The weather was quite changeable (mostly rough), and most shops were either closed or empty, so I’d recommend avoiding this period if possible. That said, the hotel did its best to make our stay enjoyable despite the conditions. The Halloween celebrations were particularly entertaining, with the staff dressed in costumes and scary makeup, and the feature pool above the reception transformed into a "blood bath"—a creative touch we absolutely loved! The staff were friendly and welcoming, with the receptionists being especially helpful and enthusiastic, particularly the Hungarian lady. One suggestion for the management would be to reconsider the breakfast offerings. It felt as though the hotel had sacrificed its culinary heritage for Western tourists, as I rarely came across traditional Spanish dishes, which was a shame. I believe tourists would appreciate the chance to explore local flavours. However, I should note we didn’t try the dinner, which might have included these. Overall, I was happy with the hotel and would recommend it, even though the weather during our stay wasn’t ideal.

Daisy Harris

This hotel has great staff and is in a good location. Sadly that is all the positives. The food at lunch and dinner is dire. No salad dressing and all meat except pork served on the bone and fatty! Very little flavour to the dishes and the chicken noodle soup tasted of pasta water. Limited choice and did not see any vegan options at all! The breakfast is the better meal but some of this is served cold and burnt. The rooms are spacious but shabby and the cleaning team do not clean! The beds are rock hard and for some reason our third bed was not even made when we arrived at 2am! The pool does not open until 10am so you are not even allowed out there to enjoy the morning sun before this time. Many of the sun beds are in the shade so if you want a sun bed in the sun at 10am, you have to do an Olympic sprint to secure one. We booked before the law changed on the 1st June so we were not privy to the full all inclusive (no one thought to mention this) and we were not even asked if we wanted to upgrade when we arrived (we wouldn’t have bothered and preferred to spend our money in the resort). Frankly this is a three star hotel at best and the price should reflect this. Would not recommend and will not be returning!

Curly Goose

Food wasn't to my expectation, I've paid less for holidays and had much more choice, it was 2/5 at best. We ended up having to swap rooms due to the ceiling leaking in the bedroom after a storm. Service/people was probably the best bit, can't really fault any of the staff there. I wouldn't rate this place If you're travelling with kids, no entertainment on an evening, no kids club.

Yan Yeung

Rooms were nice and clean. The food is a hit or miss but most of the time it's nice. I would recommend it to people who like to party but definitely not families as there are a lot of rude people who are extremely loud at night. You can forget having a good night's sleep for excursions... The night staff are sometimes helpful but most of the time, they won't be. Had to call reception to get them to let our "neighbors" know it's 4am, said they've sent someone when they honestly haven't. Had to call them multiple times to get them to do something and they sounded annoyed. Won't ever come back here. Extremely disappointed.

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4.0

Google reviews (1963)

Robin G

I stayed in the family suite of this hotel. Room was good however our stuff ( kids shirts , thermometer etc went missing from the room that we noticed after returning in the evening. I raised this with the front desk informing the missing bag also has medicines for my kid. I was told that to go to tmthe local pharmacy to get the medication.. Never had such an experience in any hotel :(

Ingrid Winchcombe

We stayed here for 2 weeks 20/08/2024-03/09/2924. My opinion is the staff are very helpful and service overall extremely good. Location is good , pool is big but not very deep so adults can't dive in. Of course kid friendly but then what's the point of the 2 kids pools? My opinion biggest problem with this hotel is the food quality. Cold beans and eggs for breakfast and evening meal many choices but either cold or under cooked. Needs sorting

Marta Kozak

The worse Melia hotel I have been too. Very old rooms, no kettle in the room, no iron in the room, need to put deposit to get pool towels. Staff not professional. The only good thing was breakfast. Nice food and huge selection. I would never go back and I would not recommend.

Dan Ioan Morodan (Dan)

My stay at the Sol Guadalupe Hotel in Magaluf was absolutely extraordinary! 🌞 From the moment I arrived, I was greeted with warm smiles and impeccable service, setting the tone for what would be an unforgettable holiday experience. The hotel itself is modern, clean, and beautifully designed, with a vibrant and welcoming atmosphere that instantly makes you feel like you’re on vacation. 🏖️🏨 The room I stayed in was spacious, well-appointed, and had a fantastic view of the pool area. 🏊‍♂️ The bed was incredibly comfortable, and the room was equipped with everything I needed for a relaxing stay, including air conditioning and a spotless bathroom. Each morning, waking up to the stunning views of the Mediterranean was the perfect start to the day. 🌅 The pool area is nothing short of amazing – it’s large, with plenty of sun loungers and shaded areas, and the vibe around the pool is just perfect for both relaxation and fun. Whether you want to soak up the sun or enjoy a refreshing dip, this area is a true highlight of the hotel. There’s also a poolside bar serving delicious cocktails and snacks, making it the perfect spot to unwind during the day. 🍹🌴 The hotel’s location is another big plus! It’s only a short walk from the beach and right in the heart of Magaluf, close to all the entertainment and restaurants, but still far enough away to enjoy peace and quiet at night. 🌊🌇 One of the standout aspects of my stay was the food. The buffet breakfast and dinner were both fantastic, offering a wide variety of fresh, delicious options catering to all tastes. From traditional Spanish dishes to international cuisine, the quality was top-notch, and there was something new to enjoy each day. 🍽️🥗 The staff at Sol Guadalupe deserve special mention – they were always friendly, attentive, and eager to help with any request, making the overall experience feel seamless and personalized. Their hospitality really made a difference, and it was clear that they genuinely care about their guests’ comfort and satisfaction. 💯✨ All in all, Sol Guadalupe exceeded my expectations in every way. If you’re planning a trip to Magaluf, I highly recommend this hotel for a fun, relaxing, and memorable holiday. I can’t wait to return!

Steve Walshaw

In the restaurant, meals were mostly cold to berly warm for breakfast, and eggs were under cooked bacon, which was small rashers, evening meal, there was very little variation, and we was charged 2 euros for a bottle of water the evening meal time was 16.30 - 21.30 as soon as the hotel became full of Spanish Pensioners things changed meal time became 19.00 - 22.00, meals were slightly warmer, bacon was now full rashers but no change in the eggs and now water was free as water coolers were installed and now wine became free At the bar, I was next to be served no one else was waiting, but the lady walked the full length of the bar before returning to serve me same lady on Friday night at 22.50 she comes out and says the bar is closed but the young man told her he would serve me, after checking my information sheet it states the bar was open until 01.00. The other poor thing is the table. All I would say is a 4 star hotel with a 2 star restaurant the table and chairs would look better in a cafe or school canteen.

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3.4

Google reviews (755)

PrivateJoker266

This hotel was actually quite nice. The stuff were kind And polite The fifth facilities were clean And the rooms were okay. The hotel is situated roughly five minutes walk from the strip.

maxine macdonald

Currently staying at this hotel and today I am very angry and need to make people aware. If you want safety, continue reading. They come in your room with the DO NOT DISTURB sign on the door and then just apologise for it when you come back and catch them. I had already seen the reviews which state this happening to others and things getting stolen but was too late to cancel..... so here go's Today, I left the DO NOT DISTURB sign on my door as I have been cleaning the room myself because I didn't feel comfortable having it cleaned after reading the bad reviews regarding theft from rooms. The sun went in and the rain was coming so we decided to go up around 3pm. When I came to my room I found that the door was open and there was a cleaner in my room just coming out of the bathroom. This instantly shocked me as the do not disturb sign was still on my door (I tied it on with a hairband). I asked the cleaner, what does this sign mean.. she replied "NO cleaning. I then asked her why she was in my room, she replied with sorry.. picked up the towels and rushed out of my room. I couldn't believe it so I decided to go and speak to the manager, the woman on reception told me the manager would be back in around 10 mins and asked if there was an issue, I explained the issue and she told me it was a mistake and the cleaning supervisor should come and see me..I saw a man come out of the managers office and I asked him if he was the manager, he told me no so i asked the lady to get the manager to phone me. I came back to my room and the cleaning supervisor came to see me, she apologised and told me that the cleaner got confused as it wasn't her normal floor (but the do not disturb sign is the same on every floor). I decided to go back down to the manager and when I went into the office it was the man who told me he wasn't the manager now telling me he is. When I explained to the now manager it just seamed like he didn't care and just said sorry with a smirk on his face, how disappointing. At this point I was very angry and told him I will be telling everyone on TripAdvisor about this and then as I was walking to the lift the woman manager shouted out and threatened to kick me out of the hotel. (How nice of them) Hope this review helps you make the right decision!

vikki williams

I really enjoyed my recent stay. I experienced mainly positives and a few notable negatives. Overall, the hotel offers a comfortable and enjoyable stay. Positives: The hotel boasts plenty of sun loungers. The pool bar is fairly priced. The food quality at the hotel's poolside bar is impressive. The location of the hotel is great, providing easy access to local attractions and amenities. The staff are very friendly and attentive, with someone available to assist guests 24/7. The rooms are modern, featuring plenty of storage and a fridge, which is convenient. Moreover, the hotel offers great facilities for late check-outs, making it easier for guests with late flights or travel plans. Negatives: Unfortunately, there are no tea and coffee making facilities in the rooms, which would have been a welcome addition. The hotel's location on a hill might be challenging for those with mobility issues. During my stay, I noticed some ants in the room, which was not a major concern but still notable. this, I believe is a big concern as it happened on 2 separate occasions during our stay. Despite displaying the "Do Not Disturb" sign on my door, the cleaning staff still entered our room This invasion of privacy is highly problematic, especially considering previous reviews that mention theft by cleaning staff. Such actions not only violate guests' privacy but also compromise the sense of security that guests expect when staying at a hotel. I believe it is crucial for hotel management to address and resolve this issue as a matter of urgency. Ensuring that staff strictly adhere to the "Do Not Disturb" signs and reinforcing the importance of respecting guests' privacy. In conclusion, the hotel offers a pleasant stay with many amenities and a friendly atmosphere. However, addressing the issues mentioned would enhance the overall guest experience.

Jack Shiels

The hotel itself was nice rooms clean and nice pool. However I’m disgusted with how rude the staff were towards us when we showed them nothing but respect and will not be returning for this reason. Very disappointed with how we were spoken to and treated especially by staff member Armourella who was very nasty to us for no reason which ruined our stay. As well as, in the room there is hanging metal lights very low down which we kept on constantly hitting our heads on. Very Bad design! Very let down will not be returning ever. Worst customer service I have ever dealt with.

kallan keenan

Good value for a long weekend in October. Rooms were modern, breakfast was decent enough, nice pool and located close to beaches and the bars.

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4.6

Google reviews (2063)

Hayrettin Tekkol

Great island. Very close to Kusadasi and Athens. You can find the island very relaxing. I recommend visit by the tour agency. I choose that way, because they are arranging everything. You can combined this island with your Turkey and Greece sightseeing tour.

Angie Woodcock

The most beautiful island, if you like Greece it's a place you must go, still very authentic, lots of beautiful beaches, churches, historic places to visit, if you don't go you will never understand the peace it brings to the soul.

Hanna Dzherikhova

The pleasant atmosphere of the island sets you up for rest. There are places for quiet relaxation and fun, noisy recreation. A large selection of taverns and souvenirs. But the cats here are not fed or given water either How to change this???

Eleftheria Zapridou

I visit the island every year! It is a big island with lovely places full of restaurants and coffee! The beaches are lovely and you can still find beaches that don't charge the umbrella and the sunbeds on top of your order! Pythagoreio, Marathokabos, Kokkari, and psili Ammos are a few of the places you can visit!

Charlotte Smith

While being over in Turkey we done the day visit to the Greek island Samos. We had a really nice day over on the island and would recommend going if you've got the chance. It's absolutely beautiful! The only thing I would say is make sure you know what you want to do before going and possibly think about hiring a motorbike or car for the day as some of the main attractions are more inland of the island. We visited a lovely little pizza restaurant just along down from the main square of the marina which I would also highly recommend, really reasonable priced and amazing food!

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4.1

Google reviews (1233)

Olga Nilova

We booked this via on the beach and it had 4 pictures of another hotel, this was very disappointing. It is in a very loud location if you want an easy quite night to choose one away from the centre. Room it self needed work doing repair and repainting a few bits and bobs. Overall it was good and great food, food was amazing! Also staff were very helpful! I would suggest they replace doors on the balcony more sound proof and do a bit of redecorating and there would be nothing to complain about!

Marina Sakerman

The hotel provided an exceptional experience. Its location is advantageous, being in close proximity to the beach, restaurants, and shopping establishments. The staff demonstrated remarkable friendliness and professionalism. The breakfast and dinner were amazing! They had a huge selection of food. The swimming pools were well-maintained, and the sunbeds were comfortable. The bar offered reasonably priced beverages, and the pool area was enlivened by pleasant music throughout the day. I am particularly grateful for the complimentary gesture from the hotel in acknowledging my birthday, which added a thoughtful touch to my stay.❤️ Overall, I thoroughly enjoyed my experience at Sol House The Studio and intend to return next year.🙏😊

Nem Jekub

It was a bit of a bad experience. You can't sleep comfortably, screaming everywhere and no one cares about them The elevator was out of order for two days and you had to wait in line to get up and we were forced to use the stairs. There is no closet with doors in the room. The bed is not comfortable at all, it makes noise and the mattress is hard. The air conditioning blades cannot be controlled. You have to climb to change their path. I do not recommend it

Tebi Nepoznat

The hotel is located in a nice location near the beach, surrounded by markets, fast food and bars. The staff is friendly, always in a good mood and ready to help in any way. The internet covers the room, the whole hotel and we had no problems with that. The food is varied on a buffet basis. Disadvantages - For a married couple, double beds are a bad solution! Sleeping in the middle is mission impossible! Every other day we had to pour water into the cauldrons for physiological needs, the ventilation air conditioner works occasionally. Those are some of the shortcomings of the hotel. The complaint can be because order and peace are not respected in the middle of the night when mostly British tourists return and they are very noisy and inarticulate. British women will be recognized by their weight and false eyelashes, and they are usually the loudest! If we respect home order and peace, we at least deserve the same in return! Thank you!

TheMrMistick

Rooms are nice, cant complain, stuff is generally really nice and the pool is in really nice shape, really good place to relax. You have to pay for any kind of drink during dinner which seems wild to me, food is very average, cleaning ladies knock on your doors mutliple times despite being informed we will need "x" amount of time to leave. We also got wrong information about car rental at the reception, we were informed there is no deposit needed which was opposite to what we learnt in the rental place (place from the leaflet on the counter).

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3.8

Google reviews (244)

Sophie Marko

The area is great. The rooms are nice i got a balcony and one double and a single for three people. Staff are lovely and willing. One thing was weird was no kettle or iron in the room it's shared to everyone. The pool is so strange only 0.7m deep I can't dip my full body it so shallow they also only have 4 daybeds and that's it. I went In September and it's very quiet, there was no one at the bars, best to go out , breakfast isn't great. But overall not bad , rooms cleaned every morning, fresh towels. The hotel closes very early.

David Levy

We arrived very late and everything was setup for us to be able to access the hotel and our room despite there being no receptionist at that time. We had a double deluxe room with the hottub and sunbed on our balcony and it did not dissapoint. The room was clean, spacious and had everything we needed. The staff were very friendly and helpful. The breakfast while not vast was tasty and allowed us a great start to the day. The location was absolutely perfect too, just a 5-7 walk from the beach and the main strip. We will definitely be staying again.

Mike S.

Rooms were clean enough, although they have weird bathroom shower windows, and some of them don't have doors or ventilation, so the smell fills the entire room. There's a nice central courtyard that is only accessible to a couple of the rooms. The pool looks much bigger on the photos. In actuality, it's more of a large bathtub than a pool, max depth 70cm. There's no real place to chill at night, but the location makes up for that. TL;DR The basics are good The luxury elements are for the photos

Andy Robinson

Great hotel, good location opposite the Marina close enough yet far enough away from the hustle of the main strip. Rooms are modern clean and well maintained. Lost a point for the shower door leaking (provided extra towels to stop the water, poor design of the cubicle is the problem) Staff are helpful and friendly, sorted my rental car. Breakfast is very nice fresh and tasty. Served in the restaurant adjacent. Plenty of good places to eat near by. Great views across the marina and bay, Pool area is pretty cool as well.

asdfg szambelan

The room was nice but bathroom not in the best shape. AC was working, but the temperature setting wasn’t really working well so sometimes it was even too cold (comparing to 40 degrees outside). Also, even though the AC was turned off, the ventilation sounds in the room were still very loud. Other than this, around midnight EVERY NIGHT there was a repeating every 15min very loud THUD coming from above? Which was very weird as above there was only the rooftop that closes at 11pm. The THUD was loud enough to scare you and wake you up while falling asleep so without earplugs it would have been impossible to rest. The receptionist promised to check it with a technician but nothing changed throughout a week of stay. The internet was very slow. Water only in the hall on the 1st floor. The swimming pool 0,7m deep. But there was a mini fridge in the room.

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4.1

Google reviews (853)

Sue Crowther

Nice hotel in a fantastic position. Lovely pools and communal spaces. Let down by lumpy pillows, too much light in the bedroom at night and quite a bit of noise early on from the cleaning staff. Breakfast was good, the dinner option not quite so much. Saying that, I would go back albeit with my own pillows.

Anna

I recently stayed at this hotel and had a mixed experience. The view of the sea from my room was beautiful, and the staff were very friendly and helpful. The rooms were old but clean. However, the breakfast was quite basic and didn’t really impress me. In the evening, the live music by the pool was a nice touch and made for a relaxing atmosphere. Overall, it’s a good choice if you’re looking for great views and good service

J. Matic

Cannot recommend it. Prices are very high with 170€ per night. Rooms are dirty and damaged (see pictures). We needed to leave six days earlier because my wife is pregnant and did not feel so well. But there was no alignment possible with the hotel reception in any way for a refund - so we needed to pay the whole remaining six days. Total rip off! In addition the rooms are very loud - you hear everything from your neighbours. The buffet is never four stars. Oh and to round it up the hotel bar was closed so you can only get drinks at the pool. My wife and I are travelling a lot and we never experienced something like that.

Nabil Tahfi

We checked in late, I mean after midnight and we weren’t able to see the view from the top of the balcony. So, you can imagine our excitement when we saw the view of the sea from our balcony the next morning. The location is great and close to everything. The staff were all friendly and helpful. The breakfast in the morning has everything and more. We will definitely come back again if we’re ever in Mallorca.

Alison Lightfoot

Lovely hotel, 2 x great pools. The sangria at the pool bar is delicious! The area around the hotel is a bit quiet but there are some great restaurants close by - recommend Barefoot for fancy dining and Marsal for great paella. The hotel staff were nice although sometimes only one person on reception despite a big queue. We couldn't do late check-out but they let us use the pool all day and the gym showers/changing rooms before departing. 10 minute walk to the beach (which is also lovely, €17 for 2 x sunloungers, umbrella and lock box).

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4.5

Google reviews (3277)

Hud

We stayed 4 nights all inclusive in September 2024. Hotel and rooms all exceptionally clean and modern really cant fault. Food was good, apart from deserts. Soft drinks and beer were good quality branded but wine and cocktails on the all inclusive were awful. There is very little in the way of facilities for kids there, maybe ok for toddlers but any older would be bored senseless, the holiday was just my wife and I so wasn't an issue. There was maybe 2 families with kids and that was it. Entertainment was pretty dire and although quite a few bars nearby, none had any entertainment other than live football being shown

Joi Calia

We went in July and here is my comprehensive review: Rooms: We lucked out and got a room bigger than normal. The normal rooms can be a bit tight but would’ve been fine for us as two people. You def would want to book a bigger room if you have a family. The air conditioning worked and the rooms were clean and modern. Food: We had the all inclusive option and there is only the one restaurant to eat at. The restaurant has a beautiful terrace which is a nice touch. Every meal had a good selection of options. The made to order food was a bit better than the ones on the buffet line. It wasn’t anything special, but for the value and convenience we were pleased. The beach bar and the pool bar also has snacks during the day. Parking: The hotel did not have parking, it was street parking. We found always found a space, but it might be a good five minute walk away. Which doesn’t sound far but could be when you’re carrying a lot in the heat. Location: The hotel is in a great location with lots of shopping and restaurants around. The beach is just a short walk away. I liked being on the north side of Mallorca. There are also cove beaches along the coast. Beach: There is no designated beach for the hotel. There are beach chairs you can rent through a QR code or you can lay on the sand for free. There is a beach bar where you can get drinks and snacks with your all inclusive access. Overall I would recommend this hotel as a good value for the price. We were overall pleased and had no complaints.

Rafał Drożdżyński

Overall, the hotel met our expectations. Rooms clean and food good to choose from. You can see that the cleaners, restaurant staff, waiters and people serving drinks work hard for which we would like to thank them. People at the reception nice and helpful. Location very good, close to the beach and buses if anyone wants to use public transport. 2 things: 1. drinks. We were surprised that a lot of good drinks are chargeable in the all-inclusive option. In free drinks often served cheaper substitutes. Example: Vermouth Bianco for free but for Martini Bianco you have to pay :/ 2 It may not depend on the hotel, but surely something can be done in this direction. The lake next to the Fresco Bar has a small bay where a lot of organic waste collects (grass etc) - it all rots and smells terrible. It was hard to sit outside nearby especially with food on your plate. So overall satisfied but with small downsides.

Lara Turner

We have just spent 10 nights here at the Alua Boccaccio and we are so pleased with our time here all the staff are 10/10 hard working you can see they enjoy what they do they’re always so smiley and lovely. Everything was spotless in our room, everything you needed was there, the entertainment on the night and day time was exceptional (many different games like, table tennis, darts, archery, water polo, quiz’s bingo etc..) hats off to Gian Luca & Davide they are amazing at their jobs so lovely and kind. We weren’t to far from the beach, plenty of restaurants and shops nearby, so much to do it’s such a lovely place. The hotel itself is quite big the food is great, there isn’t anything negative we had such a great time , if you want a great holiday you must stay here! thank you - Lara & Scott x

Kenneth Franklin

We had 2 weeks, September 16 to 30th. Fantastic time,good entertainment, buffet breakfast lunch, and dinner were all of an excellent standard 👌, very tasty. clean dining room tables, bedrooms were cleaned every day,highly recommended

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4.3

Google reviews (1289)

M

Incredible hotel, incredible staff, food is the most wide-ranging I've ever experienced at a hotel. Great pool and there was always a lot of space in the two pools and for sun-lounging. Kids club was great and the area with artificial grass was perfect to let kids run-around, and has lots of shade. It's the nicest hotel in the area, everyone that walks past loves the decor and wants to stay there. 10/10.

Roshni Ghotra

Lovely hotel, perfect location and clean and modern room suites. Breakfast was great can’t fault a thing. We had an issue with our room but the staff did so much to help us make our stay as smooth as possible and moved our room. They also left a note and provided us with macarons as a way to say sorry which was very thoughtful of them! Would definitely stay again and recommend to others.

Nathalie Fattal

This hotel is very friendly. I actually wouldn’t go there if I didn’t have any kids because it’s mostly families that stay there. Location is next to the beach, which is great. Lobby is renovated And nice. The rooms however, are not the most updated but they are very clean and decent. We stayed in a loft suite which was big enough for a family of four. We were facing the street, so it was noisy at night. Staff was very nice and very friendly, It’s unfortunate that I encountered an issue regarding a smelly room and the AC which I only mentioned at the end of our stay…. I was told that the manager was going to email me back, he never did. I actually emailed them and they haven’t replied back. Again, it’s unfortunate because the staff is very nice and it’s not a reflection of them. I would’ve wished for the manager to try and resolve this with me. Customer service follow up is 0

Janette Fuller

Stayed at this hotel twice and so far it’s my favourite hotel to stay at, the rooms are spacious clean and has all you need to be comfortable. The staff are brilliant, helpful and polite, you can also request your room to be clean every day if you want. There is a good variety off things for the kids to do at the hotel and they have shows in the evening, they have a brilliant bar and restaurant opened to the public. The hotel is situated central to all shops, take always, restaurants and the beach. There is a bus stop around the corner of the hotel where you can jump on to take you 3 stops to the town centre and boat port where you can rent boats and go on boat tours, there are also loads of shops and restaurants. I would recommend visiting Alcudia and staying at this hotel 👍🏼👍🏼👍🏼👍🏼👍🏼

Roy Hewitt

Just returned from a week’s stay at this hotel. Room was clean and of a good size with regular cleaning and replacement of towels. Staff helpful and friendly. We stayed B&B and enjoyed the selection of food available. Pool very cold. Overall enjoyed the stay.

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4.5

Google reviews (1799)

Pornkamol Wongprikorn

It's our last day here and we have mixed feelings about the experience. Pros: The view from our room was absolutely stunning—probably the best feature of the hotel. The reception staff were welcoming and friendly, which made for a nice first impression. I really appreciated the convenience of the hotel app, where you can check details and even reserve spa treatments. It’s a great feature! Cons: Unfortunately, the breakfast was a big letdown. As I write this, I’m sitting in the breakfast area, feeling quite disappointed. No one greeted us or checked our room number when we arrived. Many tables were left messy and uncleared, creating a poor atmosphere. The food quality didn’t feel great, like it was just made to get it done, not with care. The layout was confusing too—cereal and milk were on opposite sides of the room, honey was in two different areas, and you have to walk around a lot to piece together your meal. We had high expectations because breakfasts at other Mallorca hotels have been amazing, but this was way below standard. We also misunderstood the pool policy. I had called ahead to confirm if the hotel was family-friendly, but it turns out children aren’t allowed in the indoor pool. I should’ve clarified this, but it was still disappointing. My Lymphatic Drainage massage wasn’t great. Honestly, I could’ve done a better job myself. To make it worse, a fire drill alarm went off during the massage, and the masseuse just carried on as if nothing was happening. Some small things added up: water bottles in the minibar weren’t refilled, and signage around the hotel was confusing. To get to our room on the fourth floor, we had to go through the garage and navigate another building—very odd. The elevator only mentioned parking, which made things more confusing, and finding the spa was tricky with no clear signs on the first floor. All in all, while the view was incredible and the staff were friendly, the issues—especially the disappointing breakfast—really overshadowed our stay. I hope the hotel takes these comments on board to improve the experience for future guests.

Brite Bille

My stay at the Elba Hotel in Majorca was absolutely fantastic! From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring a smooth check-in process. The rooms were spacious, spotless, and beautifully decorated, offering breathtaking views of the sea. The food was excellent, providing a wide variety of fresh and delicious options. The pool area was well-maintained and perfect for relaxation. Additionally, the hotel’s location was ideal—close to the beach and local attractions. I highly recommend the Elba Hotel to anyone looking for a perfect holiday in Majorca!

Kirsten Foot

Outstanding from start to finish. Incredible views. Staff a joy to interact with. Highlight for me was the gym and spa. Rosa and her team in the spa made me feel so welcome and cared for. I shed a tear when I left. A few days break that I needed. Thank you

Victoria Amy Lynn Robinson

We cannot express how happy we are being here-David, Ibra and Elise are truly the best role models of how excellent hospitality should be-seamless service that was elusive and bespoke-it’s made our week and we’ve only been here 3 hours. They have been amazing. Couldn’t recommend more highly.

joseph o'brien

Late March visit with mixed weather for a party of 6 looking to escape British weather! Due to the location, we still had a great experience as hotel could make the most of the sun that did appear. Wonderful welcome on arrival, with complimentary drink and our bags taken to the storage room whilst our room was made available. Attentive and friendly staff made for a comfortable visit - eg they rang to tell us the room was ready and were helpful with local advice. They also provided two room keys. The hotel has a great vibe thanks to this. We would definitely visit again for this main reason . The hotel is well designed - with rooms not too distant from reception or restaurant. The app is well designed to get info. Lunch menu was excellent and reasonably priced. Breakfast and dinner were good for us. Everyone seemed to be going back for more which is a good sign! A good mix of options for everyone. The spa was excellent too, with welcoming staff and clean facility. The walk to palma nova is about 12minutes down hill (and uphill) which we were fully aware of. This side of palma nova has some good options such as the bluebar , olive bar, and SiSo. The bus to palma (104/105) is also in this vicinity. Our tips for the hotel manager are to consider installing a deterrent to the seagull birds. Overall, we'll be back in the future and thank all staff who consistently made us feel welcome. Viva Espana !

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3.9

Google reviews (2244)

Kim Kaur

I stayed in this hotel in Oct 2024. We booked via On the Beach which was very easy. We reached the airport pretty late but then were delayed by transfers. We got to the hotel around 3:30am. There are 2 hotels next to each other, part of the same company. Once we arrived, we were told we're in the other hotel. Not great as our booking said one thing but we were told another, plus not ideal at that time when we had already travelled 10 hours! The receptionist was nice, pleasant and got us into our rooms fairly quickly. Once we got into the room, we found 2 single beds! Firstly, we had booked a double room, secondly we sent an email in advance requesting a double bed and a confirmation was sent back! We headed down to reception to find out and see if we could have the room we booked. We were told, we're fully booked right now and please come to reception at 9am to sort this out. At it was now 4am in the morning, we didn't want to unpack as it was pointless. At 9am in the morning the reception team said they know nothing about this and couldn't help. This was extremely disheartening as we were told something else. We then tried again later that day and the receptionist told us that they could sort something out - which was to push the beds together and place a double mattress over it. We accepted, it was better than nothing. They told us to wait in the bedroom and somebody would come up and sort it. Nobody came into the room, we actually repeated the above process for 3 days till someone came and sorted the bed out. The housekeeping staff were nice, although they didn't speak English, you could tell they were kind and accommodating. On our last day, we checked out and went into another hotel. When packing, I come to realise that 2 pairs of my shoes were missing! I reported it to reception but they didn't care. I then sent an email after a day, but nothing. I decided to go back to the hotel and ask again, they were extremely rude and said no. The staff in hotel 1 are much friendlier and helpful - even when we had issues with our flight, hotel 2 were not helpful and dismissive! All we needed was access to a computer, where hotel 2 should've said - there is a PC in hotel 1, they didn't! The food was great some days and others it was like left overs. We actually dined out a lot more and felt like the all inclusive experience was a waste. Chefs coughing and sneezing, not enough variety for vegetarians or vegans. The entertainment staff were absolutely amazing, always happy and mixing with the guests. The entertainment was decent, nothing really stood out or kept us in the hotel. They accommodated children more. They have a nice pool area, busy and entertaining. It's also in a nice area, great walking distance to the main street and beach. I spent a lot of time near the bar as the layout is nice. I found flies/insects in my drinks on 3 occasions and reported it back to the bar. Another lady that I became friends with told me that they were giving her dirty glasses - disgusting! Would I go back? No

Rosie Baskerville

I am an absolute foodie and was a bit worried about some of the reviews about the food. However, as far as all inclusive go the food is really good, the chefs are constantly cooking something fresh, and they’re usually huge fillets of fish. The sea rice & paella was delicious & there was always loads of options, unless your super fussy! The rooms were a little on the small side however, always clean and each day had fresh towels etc so perfect for the little time you spend in the room. Service was great from all staff, entertainment was also brilliant - I highly recommend pool cycling it’s hilarious!

José Barata

Small rooms, minuscule beds and with poor noise isolation, hotel does not respect the noise rules having activities until 11pm and having guests making noise outside in the hotel area after 11pm, midnight. Some people had food poisoning. Not much variety if you have a more restrictive diet. Dishes/glasses were many times dirty when you picked them up. Hotel without gym or slippers for guests. Staff was helpful and friendly though.

chris kelly

This hotel was my first experience of an all inclusive package and I can’t say I was disappointed in any way. Every day was spent with a drink in hand by the pool relaxing before making my way in for lunch and dinner to some very tasty meal options. My favourite would have to be the pork cheeks, some of the tastiest food I have experienced. The staff were nearly always nice and helpful although the language barrier was there they understood all our needs and there was nothing to fault or complain about. I hope to be back to this hotel in the near future for another holiday of the same caliber.

Valentin

Will start with the good things. The hotel is pretty well maintained and clean and the staff is very friendly. Food diversity was good and tasty. In case you are gluten intolerant you can fill a form where you pick foods that they will make in the gluten free version. On the bad side, the rooms are fairly small and the beds are terrible. The elevator is small and very slow. The beer and wine part of the all inclusive are pretty terrible.

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4.5

Google reviews (2664)

Chris King

Great location and friendly staff BUT separate to the main part of the hotel there is an annexe at the far side of the swimming pool and they gave my 86 year old wheelchair user mum a room there and it was the furthest away from reception. (247) Hotel fully booked so could not move her. Can only just get a wheelchair in the lift and i had to squeeze in to assist.. Pool room view was a view of a tree and next to the service yard. The cleaner left my bed leg broken and on the floor and just left it for me to discover and report back for the maintenance team to come and fix.(147) I had already repaired the shower screen myself. Sun loungers reserved and left for hours unoccupied. Pool staff do nothing about it. I counted 26 with towels on and no one using them. We gave up and went to the beach and paid 19.50 Euro for 2 sunbeds and sunshade. Breakfast is ok but nothing to shout about. Adult only roof top pool is nice and a good place for the sunset. I would rate this hotel 3 star. Only saving grace is the great location and nice bar staff. I would not book again.

Ben N

Lovely room and really good evening meals with the half board offer. Only complaint was they made us pay for water with the evening meal. We're perfectly happy with the tap water which was served at breakfast. Why not serve this in the evening?

Oliver Yaffe

Absolutely not a 4 Star hotel. This property is a 3 star at best. Where to start: The rooms: These are incredibly dated and run down, mould in the shower, parts of the bathroom flooring falling off and no in room amenities apart from a hair dryer. Lost a night in a double bed as it was setup as two singles and it had nobody could do anything until the next day apparently. It was only 7pm when we checked in. We had a corner room which is the second best in the hotel but so small and all you really pay for is a bigger balcony and a second window. Don’t waste your money on this. Also these are not sound proof at all. You can hear everything outside on the road and outside your room in the corridor. Breakfast: Very average, pastries are dry and not fresh. Hot food fine. Staff: on the whole the staff have been great. This is a positive of the hotel. Pool area: This is nice and the roof terrace is great. The only downside is it says no reserving beds yet this is not enforced and people leave their stuff on the beds all day which is incredibly annoying. Also, I’ve never stayed at a 4 star hotel where you have to pay for your fresh pool towels and these are kept under lock and key by the life guard, very strange! Lastly, we had two rings go missing from one of our bags during the day while it was in our room. This is still being looked into and I’m hoping this will be resolved before we leave Mallorca.

Stevie Reilly

My wife and I stayed at this hotel from 6-09-24 to 16-09-24. The property is idealy situated on the beach front with all amenities close by. The room is spacious with great views and cleaned daily. The rooftop pool/bar is a must visit the views are spectacular! I found the front of house staff and receptionists very helpful and knowledgeable on the local area. The restaurant staff were polite and helpful. There was a great variety of food from the buffet and breakfast and the restaurant staff were always on hand to help. All in all a wonderful experience from start to finish. I'm already planning to return visit!!

Aideen O'Hagan

This hotel has an amazing rooftop pool, with amazing views, this is my second time staying. It is very clean, staff are friendly and the location is central to everything. Breakfast has plenty of choice, it has something for everyone. Overall I would highly recommend it

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4.0

Google reviews (2085)

Connor Simpson

I had a wonderful stay at Globales Mimosa. Compared to my previous all-inclusive experiences, this hotel stood out in many ways. The rooms were spacious, the views impressive, and there was a good variety of food. Overall, it lives up to its 4-star rating. Room and Views: My room was clean and well-maintained, with all the essentials. The balcony had great views of either the sea or mountains, which was perfect for relaxing. The bathroom was nice, although the shower temperature wasn’t always consistent. Food and Drinks: The food selection was broad, though the quality did vary. The hotel seems to have listened to feedback, as the cocktails were freshly made and enjoyable. I particularly liked the pizzas. However, if you don’t eat fish, the variety may feel a bit limited on certain nights. Pool and Sunbeds: The pool area was clean and there were plenty of sunbeds, with no extra charge for the more comfortable ones. Although the pool wasn’t heated, the October weather made it fine for swimming. Entertainment: The entertainment team worked hard to offer a range of activities. My only suggestion would be to improve the visibility of the evening shows, as some seating areas had obstructed views. Location: The hotel is in a great location, just a short walk from the beach and within easy reach of nearby attractions. In conclusion, I highly recommend Globales Mimosa for a relaxing holiday in Palma Nova. The hotel offers great value and seems to have made efforts to respond to past feedback.

teresa plant

This hotel is lovely! I've seen a few people complain about it and I can't see why. The lifts aren't the best but they work and there are 1 or 2 members of staff that clearly don't want to be there lol it shows. The location is spot on, no hills. It's a 5 minute walk from the town and beach. The food is amazing! there's so much choice it's ridiculous. Although I am vegan and there wasn't much option other than the salad and chips. There was occasionally a dish I could have for a change. My sister in-law has a gluten intolerance and they catered to this. The staff are super friendly and helpful (except the 1or2) The hotel/rooms are to a high standard. Very clean and well decorated. The pool has black grime around the edge but the water is clean and so is the bed area. All in all I would definitely come to this hotel again and again 👍

Elaine Hunter

Arrived home on 1st Nov, hotel was lovely and clean. Beach was 5 min walk out rear gate of pool area. 15 min walk into magaluf. Had sea view room which was great, nice and clean and cleaners in every day. Dining staff were rude and needed to crack a smile. Pool areas great, wasn't a shortage of sunbeds. Pool bar staff I found were great apart from 1. Evening bar staff were great especially one with glasses (sorry can't remember name). Also mini diacobstaff were amazing, especially katrine she was brill with the kids. My 5yr old grand daughter was so happy when she got a medal. Only problem we had was getting a beer at dinner, no beer machine in dining room and pool bar was closed, at lunch, we had to take beer from pool bar to dining room.Also no soft drinks for kids at breakfast these machines were all switched off. I don't drink wine so would've been great to get a beer with dinner, had to do with soft drink or water. Food was great, I'm a fussy eater and managed to get something every day, although some were cold but there is a microwave a back of dining room to heat up if needed. No leisure facilities for kids( only mini disco and kids pool). Wouldnt stay at this hotel again for this reason

Mary Sutherland

Toilet was like sitting on a rocking horse, but room clean and tidy. Ladies always very nice cleaning room. Staff in restaurant were hit or miss, some really friendly others not really. Food good.

Rick W

It's a nice hotel. The only 3 things we can complain about is 1. When my 4 year old son wanted to see the mini disco (for kids) all the seats was full of drunk adults so we had to go back up to our room with a very unhappy 4 year old.. 2. The elevator situation is a joke, always waiting 10 minutes plus when we have a push chair so can't go up the stairs. 3. Mardy bar staff during the day around the pool. Apart from these 3 problem we loved the mimosa, it's a lovely place and the food is great :-) we would return if them issues was resolved

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4.2

Google reviews (1617)

Anna Stratenko

looooaadddsss of food options in a buffet for every meal: chicken, fish or meat, sides, vegetables, desserts. the staff is very cute and friendly. it’s always smell fresh in the lobby and public toilets are very clean. please be prepared that alcoholic drinks are included for lunch/dinner ONLY in an allinclusive packet, we did not know that and upgraded at the reception. they only accept cash for that and it is 10euro per day per person. we went here during the low season, so it was magnificently quiet. the hotel hosts its own little parties, but i have been told there are parties and a lot of hustle during the summer in town. there are three big beaches that you can reach by foot and there not a lot of people. it feels like the place is all for yourselves now in march! we love it here!

Graham Wilson

Lovely hotel. The rooms are pleasant and spotless but not soundproofed! Can hear my neighbour snoring all night. May be an idea to mount televisions on soundproof board as the sound travels really easily through the walls. It is a good hotel with lovely staff. The sound problem is the only issue I have. I was very touched that they acknowledged my birthday. Obviously, they have my passport details and I returned to my room to find a bottle of bubbly with two glasses and a birthday card!

Jane Caddick

Lovely hotel, friendly staff, great food and clean rooms. The walk up the hill was a little challenging at times but otherwise close to the beach and shops so couldn't complain. For an all inc (check the local drinks rescriction) the food was lovely, lots to choose from and very fresh. The dining room was immaculate which you don't often see. The bedrooms were lovely and spacious and we had a view overlooking the front of the hotel. Our room key didn't work one evening and the reception staff sent up the maintenance guy within minutes of reporting it. Snacks and soft drinks always available and the pool area was lovely.

Target Activities

Absolutely amazing place Great staff, lovely rooms. Very clean. Bus stop right outside the hotel. Get to the main town within 15mins. Less than €4 Amazing coves all around Little jimmies bar is a must visit

rianne Marvin

Our 6th time back at the hotel. Hotel is very clean food is good I have 2 picky eaters and they ate every night and day. Staff am lovely the entertainment is good kids disco then different family entertainment after that. The hotel is on a hill bit it's OK close to stops bars restaurants the beach. Can not wait to go back again soon our happy place

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4.2

Google reviews (735)

allison gott

Rarely post reviews but need to convey my disappointment in this hotel. Whilst I appreciate it is the end of the season almost, was very saddened at the lack of attention to the hotel. Rooms nice and adequate. Some lovely staff (Blondie behind bar as well as older bar lady) and Reception staff lovely but also some very abrasive bar staff. Tables not cleared or wiped and generally very scruffy. Not expensive to stay but food and drink quality is very poor even for all inclusive. Our first evening, a Saturday, and the only meat being served in the restaurant was beef burgers and chicken nuggets. To be fair, most evenings there is freshly cooked chops, ribs, chicken and fish but that is where the fresh hot cooked temperatures end. Not only luke warm but most ‘hot’ food is barely tepid rendering it inedible. I could be wrong but would suggest the ‘heat lamps’ over the food are actually just bulbs. On the plus side, breakfast is fab, as is the salad bar, the deserts and the cheese station. Entered restaurant at 1.03pm lunch service and the chips were actually stone cold and inedible. Such a shame as it has potential but seems to need management. Only local spirits served unless you pay full price (not a surcharge) for international spirits. We have spent most of our week dining out rather than using the all inclusive. Overall, appears that the hotel chain is keeping costs low, totally understandable, but I’m afraid they’re not delivering a good enough standard in my opinion.

Lee Briggs

Avoid avoid avoid! Arrived late last night. The night manager put us in the worst room the hotel has to offer in the basement B2 with a promise of a better room when we wake up and see reception manager the next day. We were then told it's not possible. Room has no basic things like tea and coffee but does have a kettle??? No toiletries in bathroom. Fridge makes a high pitch buzz noise so was difficult to sleep. We then went back to reception to ask why our safety deposit box wasn't working but they need to switch it on after additional payment for the use of it. Was told this would be €38 with a €10 deposit. We arrive late Friday night and are leaving very early Tuesday morning I explained so only would need it for today (saturday) Sunday and Monday. What a disgrace. Booking.com had it included in the room amenities .....what's next, charging extra for air con, TV use, etc etc... Poor hotel.....be warned.... Will be posting this review on multiple review sites and we never complain...it's ruined our holiday before it began. Breakfast this morning was also very average. Paint in the room is also blistering off the wall as looks to have damp coming through and also has mould. No extract fan in the bathroom but has a window which opens up to the corridor outside so you wouldn't open it . Drain grate in shower is broken and overall standard to terrible. We can't open the balcony curtain so the room is in constant darkness because the balcony door looks straight out to the hotel car park where people walk past. Our view currently is a white fence and a dacia work van. Honestly feel like we want to leave right now and go home.

Brett Dearden

We had a 4 night break at Globales Panama late season(Oct half term 2024). We arrived at around 2pm and were quickly checked in by the receptionist. The Hotel lobby was clean and welcoming. Our room was on the 6th floor and was serviced by 2 lifts. The room was clean and tidy and equiped with an A/C unit, balcony, fridge and tv(patchy satellite connection) The room was made up for 3 people, a room criticism, being an adult only hotel the 3rd space in our room was a pull out sofa-bed and had a very thin sponge mattress on it, with 3 adults all paying the same price it would be nice to have had a proper bed. We asked, and house keeping provided another sponge which we put on top and made a huge difference (thank you). The food was a tale of two halves, the salad bar/meats/cheeses etc were a great selection and plentiful, the hot section was dissapointing, while there was a different selection each day it seemed that everything was cold and not well rotated as it depleted (even getting there as it opened it felt as though it had been out for a good half an hr) this was the same for all the meal times. The snack bar for the all inclusive was very limited and was made up of cheese/meats, some apples, cold (hot food). The bar area in the evening is very much like a transport cafe it could do with a bit of low music and some nicer less bright lighting. There only was ever one person on the bar and it gets busy once the evening entertainment starts. A big thank you to Delores(day shift) and Juan louis evening shift for their hard work they seemed to work non stop to keep up with demand. Ohh the pool is freezing(the sea is warmer) and is good sport to watch those brave enough to enter. Overall a nice place to stay within 2min from the beach, and no 6am sun lounge dash. I would give a 6.5/10 justified by the points mentioned. Thank you to all the staff we met and those behind the scenes.

Alfie

Me and my girlfriend stayed here for 5 days all inclusive. The staff were very friendly and helpful throughout our trip. Although when we arrived to our room on day 1 it had smelt like someone had been smoking cigarettes. The smell didn’t go. The food was okay it had lots of options for my girlfriend who is a veggie. The location is lovely as it’s right next to the beach which we went to a lot as the pool was somewhat small and it had a awkward feeling about it as there was no Background music. I personally think this hotel is not for 20-25 year olds as it is occupied by the older generation (we were getting looks). We wanted to go to quiz night on our last night but we couldn’t do it unfortunately because we didn’t have a pen and if we did want a pen we would of had to Pay 1 euro and only in cash which we didn’t have. Overall I think we payed far too much for this holiday and we didn’t get a good value For money but that’s just my opinion

Fiona Burns-Davies

For my first solo holiday abroad, it has been a fantastic experience. The room was clean and I had a sizeable balcony albeit obscured by the canopy at the front of the hotel. I was on the 1st floor. Food was ample and the choice everyday varied. Drinks that were included suited most tastes but be warned, the measures were......HUGE lol. No complaints here. Entertainment included singers, a magic act, karaoke and a disco. Victoria was very enthusiastic and tried her best with a sometimes tough crowd. My only complaint is the lack of respect from other hotel guests late at night and the blatant disregard for no smoking poolside and on the balconies. Apart from this the staff were very polite, friendly and attentive.

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4.5

Google reviews (1266)

Chloe Burton

We stayed in this hotel as part of a Jet2 holiday. For a cycling holiday, on an all inclusive basis. The hotel is very popular with cyclists and they are well catered for. The rooms are spacious and 2 bike boxes and bikes are not in the way! We didn't use the bike garage but there were wash facilities and bike pumps near reception. There are water machines on each floor for filling up bottles and a fridge and kettle in the room. The food was plentiful and varied, we enjoyed the freshly made omlettes in the mornings. The bar has a great range of drinks and some snaks (sandwiches, crisps, icecream) and a popular place to sit for a post ride coffee and debrief. Each the resturant evening had a different cuisine theme. The staff were very friendly and helpful :) we hope to return!

Scott Parsons

We stayed here in March 2024 and it was amazing. The hotel staff were all really friendly and very helpful with local information. The food was superb. Drinks were really good. We’ve got 2 more trips booked to here in 2025 can’t wait to get back there in March

Adrian Rus

Hi, I was staying in the last couple of days at this hotel.Staff is really helpful and friendly.Food tasty 😋 and variety of meals. The entertainment team changed the atmosphere for kids and adults at any apparition.Barthenders offer you any drinks 🍸 and more than that having a shot with you 😄 So, really enjoy me and my family and recommended. Thanks for all.

Eloïse Obled

I am currently on vacation for a week at this hotel, everything is carefully thought out, always a little attention from the team who are warm and who show you that you are welcome, the cuisine is delicious and really varied even for the most difficult. The hotel is also really beautiful and well looked after I recommend 🫶🏻

matt coulson

This was our first time in the hotel, going all inclusive and taking the toddler abroad. While it wouldn't have been our choice prior to having the little one we were suitably impressed. The hotel wasn't too big, made us feel in a safe environment and before we knew it our toddler was making friends. The staff here make the holiday, everything is centred around younger children and the bar, reception, waiting staff cannot do enough for you. The entertainment staff have boundless amounts of energy which they need to keep up with the children's disco every night! The rooms exceeded our expectations and even included a fridge and microwave. They were cleaned and had towels changed everyday (not sure about bedding) and we had no problem sleeping in the comfortable beds. The only downside of the accommodation was the showers..... they were either freezing or burnt your bum.... but we lived with that. The location of the hotel is amazing and in our basic room we had stunning mountain rooms. The resort centre is a steady 20 minute walk along the seafront with lovely bars and restaurants if you need to escape the hotel for a while. In short we cannot wait to book for next year.

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4.1

Google reviews (2324)

Vitalina Chornenka

Great hotel location and friendly staff. The girl Inga at the reception was very polite and helped with all our questions. In general, the hotel staff was always ready to help, even if it was necessary to go up to another floor with us. The room is large enough with all the necessary amenities. The air conditioning worked properly, which was very necessary. The food was a disappointment. Dry snacks and old fruit, monotonous food every day, the menu hardly changed so we just stopped eating at the hotel. All inclusive is not worth it. Cocktails are also on 3. But I think it's because the hotel itself doesn't meet the standards, the staff did everything possible to make our stay there more comfortable. That's all that is included in your all inclusive, then you will be asked to pay even for washing towels that you take to the beach. The room service was very sloppy, they forgot to clean part of the room, put new towels.

Oleh

Stayed at this hotel for 4 days, but actually now would choose a longer stay. Great experience overall. The room was spacious and clean, well maintained and with a balcony. There also was a fridge, a safe, very big tv, and a lot of hygiene items. The only item I would also prefer to have is a work desk. Overall I was very satisfied with the room. The service was also nice. The room was cleaned very well and people at the buffet , swimming pool and reception were nice. The location is great. Right next to the Cala with clean water. Also the bus station is close by. The food was great. The best I had in the hotels so far. I prefered the half board. Each day the menu somewhat varied so I didn't get bored of the same food. The food was delicious and fresh, a lot of seafood, beef, pork, cheese, fruits, also good drinks. Overall I was very satisfied with my stay at the Barcelo Aquamarina and would come back to this hotel again

Becci Dixon

This is the 3rd Barcelo I have stayed in, by far my most “mixed” experience. The hotel itself is lovely, well situated for local shops, restaurants and the beach. The bedroom we had (747), had a lovely view across the cove (picture included), was clean and well maintained, the housekeeping team were fantastic. Evening entertainment and the animation team throughout the day were really lovely, happy to chat to you even if you didn’t want to join in activities and all the bar staff were a credit to the hotel/Barcelo as a brand. The pitfalls we came across mainly were at meal times, dinner drinks were meant to be served to you, but this rarely happened, either needed to try and find/get the attention of a member to staff or as we saw in some cases, attempt to help yourself. Food signage needs work, a lot missing so you’d have to guess what the item was, or the translation didn’t make sense, so again creating a guessing game. Likewise, there is no allergy signage other than some on the doors stating to ask staff - had enough issues finding a staff member to ask for a glass of wine, let alone what was in the food. As a result I ended up eating something with egg in and with an egg intolerance this landed me in bed for the rest of the night and the following day. We were able to hire a car with ease via the team on reception, they arranged the car hire on our behalf and explained to us where we needed to be and when for the car collection. Overall, I would still recommend this hotel, but think some work needs to be done towards the restaurant system.

Izabela Pabian

Initially, I was a bit disappointed with the room size, but the view was perfect. Although my stay was outside high sezon, the hotel was fully booked. It felt a bit crowded, especially around the swimming pools. Extra points for food. We had breakfast and dinners in the hotel price. The food quality and selection are unmatched by the other 4 star hotels I've been to! Also, direct access to the beach adds to the sunny holiday experience. All in all - 5 stars.

Elise Goldstein

We’ve stayed at many many all-inclusive resorts in Mexico and the Caribbean. Loved our AI+ three night stay here and honestly wish we’d stayed here longer (and in Alcudia less nights.) Really well-run hotel. Amazing location right on Cala Ferrera - gorgeous indescribable views!!!! Food Breakfast and lunch buffet are fantastic. Tons of creative beautiful options for every liking. Can’t even begin to name all the incredible salads, meats, soups, desserts, etc.Self serve wine and beer bar at lunch which is also a bonus. Gregorio, our server. (Sorry I can’t remember the exact spelling!) We ate every night at the Magical restaurant. Gregorio (from Poland) was so welcoming and didn’t mind that we ordered multiple servings of the Tuna Tataki and Corvina . Loved every delicious bite and he always recommended which wine to try, included in AI+. Really a wonderful asset to the restaurant staff. Highly recommend the chocolate brownie dessert - REALLY good!! Front desk staff Eva and Eva were very welcoming when we arrived and throughout our visit. Iberia/Vueling lost my husband’s return flight and Judith was very helpful with calling the airline for us. Greatly appreciated her assistance as we were freaking out because our incoming flight on Iberia was cancelled. Bars bartenders were great. Very generous pours and great selection of high-end liquor. Rooms and beds were very comfortable and quiet. We slept great and had no issues whatsoever. Gorgeous view of the Cala from our patio!! Would highly recommend this hotel and would definitely return if in the area again. Great location in walking distance to everything in Cala D’or and Cala Esmeralda.

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4.2

Google reviews (1510)

Ellie Guy

Wow what an amazing stay! We are a family of 9 aged from 2 to 85 and all the family had a brilliant time. The hotel is kept spotless, the staff are very friendly and helpful and the location is perfect, a stones throw away from the beautiful beach! Very good selection of tasty food, generous drinks and entertainment every night. If I could change anything it would only be to have the pool heated especially the children’s pool as it was very cold and I think more people would be enjoying the pool if it was heated. Highly recommend thank you!

Carl Free

Amazing relaxing holiday at this hotel! Fantastic staff. We stayed for a week all inclusive. Food was incredible and varied - salads, mains and desserts with chefs cooking some dishes fresh each meal. The bistro does a small lunch menu cooked to order which we really enjoyed, and one evening meal at no additional cost if staying 1 week. Drinks and cocktails were excellent but drink menu's were a little confusing - told some drinks only available at night but always offered an alternative. We were treated very well by all the bar staff (particularly Leo - always accommodating, friendly and helpful). Rooms were fine but walls a little thin, although was quiet enough in our room. We liked sitting on our balcony, only just a 'sea view' as advertised! The rooftop pool and beds were our favoured spot for a relaxing day in the sun, wished it was open longer/later to enjoy sunset. We enjoyed the entertainment. A beach and shops only a short walk away. Well worth visiting Palma (easy to get the local bus there and back) and the North mountain roads and views if you hire a car! Would return and recommend! Thanks

Megan Finlay

Brilliant hotel, very clean and great location. Stayed at this hotel twice now because the roof top pool is amazing and so close to the beach / bars / restaurants. The rooms however are looking a little tired / run down and could do with an upgrade but brilliant hotel nonetheless and would definitely recommend.

Stephanie Dixon

I couldn't fault the Zafiro Rey Don Jaime based on descriptions and photos, it was as described. The rooms on appearance (hallways, but who looks at hallways) are "dated" but the rooms are spacious, fit for purpose and immaculately clean. The food is fantastic, drinks are lovely and in a proper glass in the evening. Beer is in a proper beer glass and cocktails are hand made which can be reason for a longer queue. The roof terrace is gorgeous. Can not fault the service, always had a taxi booked and our golf experiences were fantastic! Finally location is fantastic. Away enough to not hear noise and close enough to enjoy. We will definitely be coming again next year.

Tanya Larner

Excellent hotel, we stayed all inclusive, food was very good, cant fault it. Close to the beach, roof top pool and bar for adults, very nice rooms, staff very helpful and friendly, evening entertainment every night. Thoroughly enjoyed our stay here.

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4.8

Google reviews (2678)

Barry Byrne

Came on our honeymoon and this hotel was perfect. Location was fantastic with great views of the bay. Had the pool which was never crowded, the sea was great and had paddle boards if you wished. The food was great and changed every day so never felt the need to eat elsewhere. We were given option to upgrade and were so happy we didn’t. The service around the pool was fantastic, always someone walking past but not intrusive. We did all inclusive and had plenty of options. Would highly recommend.

Kath Walsh

Our room was well kept and a comfortable size. Had to request a kettle to make a cu of tea. Fridge not working properly. Best service from the bar staff, 3 amazing waiter's Jonathan, Albarn and Diego, where friendly, happy and helpful, nothing was to much trouble!!!! Always smiling. Location perfect, short walk to small village, beach front and centre where there is lots of places to eat and drink. Lots of things to keep you entertained.

Claire Cooper

Such a beautiful hotel. The rooms are spacious, super comfortable and the views are beautiful. The food is fantastic, huge variety and exceptional service. The staff are wonderful and really make this hotel perfect. They cannot do enough for you, and it makes for a truly perfect experience. Montse in the restaurant is so lovely and helpful and even helped me with my Spanish! We have visited twice and both times have been perfect! Thank you to everyone here for such a welcome and wonderful service, we will be back!

Jo Donegan

What a beautiful hotel! It was our first time staying here and we will definitely be back. The views are incredible! the food is plentiful,with a vast choice, but what makes this hotel really special is the wonderful staff who are so friendly and accommodating. A big thank you to Montse who greeted us with a warm smile and great humour in the restaurant every day 😊

Megan Carmichael

My husband and I stayed here for our honeymoon, opting for half board, rather than all inclusive. We loved every moment of our time here! We aren’t usually relaxing holiday people, but the staff of the hotel really make your experience elite. We arrived early so our room wasn’t ready, but we were given a glass of cava each and taken down to the pool area, where we relaxed with a bar and lunch options (paid as we were half board). When our room was ready, anytime we were in the pool area, staff knew our room number and brought drinks and snacks to us. Our drinks were charged to the room so transactions were easy, and we were given options to add tips to our room to, which we appreciated as we had no cash! Karolina provided great entertainment while we were staying at the hotel, consisting of yoga, cocktail making classes and trips to local villages - when one of these was rained out, she quickly adapted the schedule and filled it with other activities. Special mention to Alvaro - our wonderful waiter who was always friendly and accommodating to us, and Ricardo and Marta who made our dining experiences really stand out. Marta was on the front desk of the dinner buffet, and as vegan diners, we weren’t sure what to expect. She gave us a tour and showed us how to read the signage, and who to ask if we had any questions. There was a chef who’s name I didn’t catch who, when we asked if there was a vegan focaccia, made us one there and then, and ensured we had an option each night for dinner. We appreciated this attentiveness. We also booked to go to the Teppanyaki restaurant one night, we were able to switch our dinner meal to lunch on this day, so we didn’t miss out, and Bright, the chef, cooked up a storm, making us our own version on a separate grill to avoid cross contamination. He also checked in with us multiple times to make sure we were happy to eat certain foods or add certain additions/sauces to our meals. Alvaro was fantastic here too, providing a great wine recommendation for the meal! Absolutely brilliant! Vegans - the food here was good, we mentioned it on our booking and staff were aware. Breakfast was varied and signage was clear for the most part. Dinner had multiple options and there was always something in the theme for us to eat. Even a pudding or two! This is the best I’ve seen without going to an all-vegan hotel. Finally, the spa treatments we had were fantastic and I have a massive thanks to Maria on the front desk who, on our last day, squeezed me in for a cleansing facial as my skin had broken out - doing it herself and doing a great job! Overall, for someone who has never done this kind of holiday before, I really appreciated everything the staff did and how great the hotel amenities were. We will certainly return!

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4.4

Google reviews (709)

Chris Taylor

Really nicely situated and lovely decor. Nice and friendly staff with a good bike storage. We were there for an event which made this place the best place to stay. Will happily go back.

Lauren C

We really enjoyed our stay here. As others have noted, the location is superb. It is right next to the beach so you can pop for a quick swim in the sea without taking all your things. The rooms are very clean and pleasant and the shower had great pressure. Breakfast was as you'd expect with lots of variety. We really appreciated the fact that on our last day we were only leaving later on and could still use the pool and private pool showers before our flight. The rooftop is also lovely and is a great sunset spot. (It doesn't allow children for those with them!)

Laurel Muzic

Hotel Eden is absolutely a dream! The room was clean and stunning! We were greeted with an upgraded room, so we had a front facing room overlooking the port/sea. Parking was less expensive in the garage, so we parked there. The rooftop bar was wonderful, pool and short walk to the beach were fantastic! The breakfast included with our room was INCREDIBLE! Really large variety of breads, fruit, salad bar, eggs many ways, juices, coffee machine with espresso drinks and lattes, yogurt, cereal and much more! The staff was so kind and helpful! We would highly recommend this to others! You are making a great choice staying here!

Dub-Rizzo

Rooms were sufficient in terms of size, modernity and cleanliness. The bathrooms didn't get the same update apparently as the rest of the room. Reception staff pleasant. Bar staff less attentive and rather unfriendly. Views and location unbeatable. Pool nice. Breakfast, unfortunately leaves some thing to be desired in terms of quality, for example, really bad juices from concentrate, really bad coffee from an instant machine, etc. Obviously geared toward the masses... Beds, disastrously, uncomfortable. For being a hotel and a family oriented, destination, we were bummed that they didn’t allow kids in the rooftop bar. There were a couple of issues like a leaking roof, rooms not being made up, etc., but each time, the staff made the effort to resolve it. When checking out, they didn't ask how our stay was. A basic courtesy that should always be protocol.

Andy Pugh

Outstanding location, service and atmosphere, the sunset from the rooftop was out of this world. Highly recommend a trip to Sóller as part of your Mallorca vacation. One tiny criticism is the bathrooms are in need of an update to match the rest of the room! Other than that, perfect!

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3.9

Google reviews (1832)

Tess Radford

Very nice hotel, kept very very clean. Rooms are a very good size, could do with a little updating but are very spacious and comfortable. Staff throughout the hotel are all excellent. The food is very good. Always a good variety and well cooked. Nothing bland or over cooked. Beef goulash and scrambled eggs exceptionally good. Food was always hot and nicely presented .

Louise Martin

We have come for a week’s break in the October half term. I can see from the reviews that the hotel did really well throughout the summer, and i can believe it. The hotel is lovely, the pools are clean and well maintained if a little cold! The rooms are adequate and the staff are fantastic and work really really hard… however… the hotel is closing at the end of this week for the winter and it’s very very obvious that there has been a last minute cram for money. I feel us as holidaymakers and the staff have really been taken advantage of. There simply isn’t the room for all of us, we are crammed in like sardines, the food is completely inadequate and the variety is minimal, and the worst thing is you have to queue to receive it! I feel like this is a managements idea to make a last minute quick buck before the closure and the ones suffering are those paying and those trying to run the show on the front line. If I was to come again, and given my experience this week, I don’t think I would! But if I did I would never go all inclusive, I feel like you are given a really second rate service. There are restaurants on site that aren’t included in the all inclusive and this is where they want you spending your money so they dish up very poor quality food in the hope you do exactly that! There are also some really lovely restaurants all around serving traditional Spanish food and not just chips and pork casserole 🤢this review is no reflection on the front line staff, the receptionist, the bar staff, the restaurant staff, the cleaners and the maintenance staff as they are working there socks off. This is a poor decision from management and looking at your reviews you’ve paid the price for it…

Wendy Smith

We enjoyed our holiday and found all staff to be very friendly and helpful. Didn't meet our expectations for fully inclusive. Toilets in reception area never had toilet roll and always dirty. Couldn't use hand drier as drainage hole was blocked and water bubbling put of it which was probably where smell was coming from. Health hazard too. Not enough seats/tables as often we were unable to get a seat to watch the entertainment. Strange too that there isn't anywhere undercover. Entertainment staff were amazing and put on some great shows.

Hannah 22

Absolutely loved it, we got here late due to our flight and they opened the kitchen just for us. Apartment was spacious and had a huge balcony. The staff were all really friendly and although all of the entertainment wasn’t for us it was nice to have a selection and the staff put so much effort in. Location was brilliant with two local towns, harbour side and beach.

Darren Pearson

Just got back home from a week's stay and had a brilliant time! We loved it! The hotel staff were so welcoming and friendly, always really helpful too. The room and balcony was huge! We stayed in the front block in the same building as reception, and had a big spacious room with a huge balcony overlooking the pool and gardens! The all inclusive food was really tasty ( I loved the chocolate fountain night!!) And the staff on the bar were so friendly when we kept returning to get our cups filled back up! Loved the atmosphere in the bar area too when it got dark with all the fairy lights up ! The entertainment team were the best we've ever had! They were so fun, and put so much hard work into all their shows! You're in for a treat when you see their shows, and can tell they have lots of fun working together ! Cinthia even got us up singing and dancing to the kids club songs!!! The only downside was the sunbeds really - very few of them are reclining ones and most of them have just 1 fixed position unfortunately - but other than that, a brilliant hotel and a great stay! Thanks for having us Marthas - we'll definitely be back again !

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3.8

Google reviews (686)

Uncensored Northern Reviewer

Stayed here for 4 nights while on my honeymoon. The place is fantastic, very clean although the rooms need a bit of a touch up but they were clean and tidy. The food was a very good standard, plenty of seating and friendly cooks. The pools were great, the bar staff were great, plenty of variety of alcohol and gave VERY generous alcohol portions (not complaining, could get pissed in 3-4 drinks). The entertainment had a good variety and was a good standard. Complaints - Wish the bar was open earlier and shut later but that’s more a personal preference as I turn into an alcoholic Phil Mitchell when on holiday. Bit mind baffling how their is a separate pizza restaurant and bar in the hotel that you have too pay for, baffles me as it is an all inclusive but didn’t really affect me at all to be fair, more of an observation than a complaint. Would 100% recommend this place to anyone, I am sure you will not be disappointed with your stay.

Amy Shorter

The hotel was so good! The staff were lovely and the food was delicious, lots of fresh fish which was lovely. The pools were all great, nice to have a choice between busier pools with entertainment and quieter pools. The entertainment team were particularly amazing, best hotel entertainment I've ever experienced ☺️ I'll definitely be back!

Sharon Dickinson

Staff are very helpful and friendly...especially marta on reception who went above n beyond. Delicious food, we went all inclusive, was not disappointed. Great variety of food, in the restaurant selection of soft drinks, beer and wines on offer. All delish. Brilliant location...litrally a 2 minute walk to a nice restaurant area or shops if you want that, a nice sandy beach 5 mins away, and a ride on the little train to either the marina which is stunning or cala d'or town centre, again lovely to explore

Amy Hurst

Lovely chilled holiday!! Staff lovely and always made an effort to be extra lovely to our baby. Good fresh and delicious, all inclusive can be repetitive but each meal was delicious and couldn’t complain. Rooms lovely and clean. Pizza from Natalie’s was out of this world delicious! Thanks for a great holiday.

赵宇

The worst hotel ever I lived. Smelly room, no body wash and shampoo, broken air conditioners, even no quilt :). What a ridiculous nonsense stupid hotel. We found these problems around 10pm, and ask help from the reception. However, the reception only said ‘we can do nothing’, ‘you need to wait tomorrow, when the cleaner and the manager is available’. What is the purpose the hotel hire this reception? To keep guests away? Oh, the reception did one thing, she gave us a bottle of hand wash as the body wash and the shampoo:). What a nonsense experience. One more thing, it is definitely that they still have empty room because the hotel is still available to make new reservations, but they still refuse to change the room or give us a quilt :).

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3.9

Google reviews (1837)

Tess Radford

Very nice hotel, kept very very clean. Rooms are a very good size, could do with a little updating but are very spacious and comfortable. Staff throughout the hotel are all excellent. The food is very good. Always a good variety and well cooked. Nothing bland or over cooked. Beef goulash and scrambled eggs exceptionally good. Food was always hot and nicely presented .

Louise Martin

We have come for a week’s break in the October half term. I can see from the reviews that the hotel did really well throughout the summer, and i can believe it. The hotel is lovely, the pools are clean and well maintained if a little cold! The rooms are adequate and the staff are fantastic and work really really hard… however… the hotel is closing at the end of this week for the winter and it’s very very obvious that there has been a last minute cram for money. I feel us as holidaymakers and the staff have really been taken advantage of. There simply isn’t the room for all of us, we are crammed in like sardines, the food is completely inadequate and the variety is minimal, and the worst thing is you have to queue to receive it! I feel like this is a managements idea to make a last minute quick buck before the closure and the ones suffering are those paying and those trying to run the show on the front line. If I was to come again, and given my experience this week, I don’t think I would! But if I did I would never go all inclusive, I feel like you are given a really second rate service. There are restaurants on site that aren’t included in the all inclusive and this is where they want you spending your money so they dish up very poor quality food in the hope you do exactly that! There are also some really lovely restaurants all around serving traditional Spanish food and not just chips and pork casserole 🤢this review is no reflection on the front line staff, the receptionist, the bar staff, the restaurant staff, the cleaners and the maintenance staff as they are working there socks off. This is a poor decision from management and looking at your reviews you’ve paid the price for it…

Wendy Smith

We enjoyed our holiday and found all staff to be very friendly and helpful. Didn't meet our expectations for fully inclusive. Toilets in reception area never had toilet roll and always dirty. Couldn't use hand drier as drainage hole was blocked and water bubbling put of it which was probably where smell was coming from. Health hazard too. Not enough seats/tables as often we were unable to get a seat to watch the entertainment. Strange too that there isn't anywhere undercover. Entertainment staff were amazing and put on some great shows.

Hannah 22

Absolutely loved it, we got here late due to our flight and they opened the kitchen just for us. Apartment was spacious and had a huge balcony. The staff were all really friendly and although all of the entertainment wasn’t for us it was nice to have a selection and the staff put so much effort in. Location was brilliant with two local towns, harbour side and beach.

Darren Pearson

Just got back home from a week's stay and had a brilliant time! We loved it! The hotel staff were so welcoming and friendly, always really helpful too. The room and balcony was huge! We stayed in the front block in the same building as reception, and had a big spacious room with a huge balcony overlooking the pool and gardens! The all inclusive food was really tasty ( I loved the chocolate fountain night!!) And the staff on the bar were so friendly when we kept returning to get our cups filled back up! Loved the atmosphere in the bar area too when it got dark with all the fairy lights up ! The entertainment team were the best we've ever had! They were so fun, and put so much hard work into all their shows! You're in for a treat when you see their shows, and can tell they have lots of fun working together ! Cinthia even got us up singing and dancing to the kids club songs!!! The only downside was the sunbeds really - very few of them are reclining ones and most of them have just 1 fixed position unfortunately - but other than that, a brilliant hotel and a great stay! Thanks for having us Marthas - we'll definitely be back again !

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4.3

Google reviews (1222)

Terry B

the location of the hotel is very remote with nothing nearby apart from the beach. you could only go all inclusive if staying at this hotel. the rooms were very nice however we had to move from our first room due to the fact that it backed onto the kitchen and the cooking smell was terrible. we mentioned this to the reception staff who were excellent they offered us a smaller room in a better location which we chose and the view was a lot better. All the staff at this hotel from the reception to the waiters in the Bar were excellent and a credit

Hanna Szczesniak

(+) Definitely recommend - a good value for money stay for families with small kids, irrespective of the weather. The hotel is utmost child/toddler-friendly. We really appreciated the super-friendly and service-minded staff (especially receptionists and animators), room layout, and pool/playground facilities. The food was excellent. (-) Some potential for renovation of the facility. A humid smell in the rooms, usually associated with dirty AC. Also, terrible noise (reaching our room in Building 1 from neighboring hotel VIVA late at night and very early morning) of dumping glass bottles into garbage containers, in a service road separating our hotels.

Veaceslav Ursachi

Great hotel for family holiday. Great service. Even on the first day the staff made me feel like an important guest :) Room was cleaned every day (in full). Food is nice as well. Everywhere on the territory of the hotel you can enjoy any cocktails, beer, ice cream or snacks. So thank you for great hospitality.

Michael Hoye

I want to thank all the staff at the hotel for amazing experience and holiday for my first family holiday with my family!! Let’s start with the rooms, yes was a little outdated and the pull out bed is not the best. The reason for the 5 stars is the cleaning was great, came every two days on which we were told. Rooms have everything we needed and more for staying all inclusive. When we needed help from maintenance they were there within in the hour even at 7:45pm at night so we could watch the show all together. Another massive win for me was they have a good amount of hangers in the wardrobe which is amazing. The service was the best I have ever been to in a hotel don’t forget they are looking after 300-500 people a day. So sometimes they cant be at your needs all the time!! The staff work so hard especially in the pool bar, lunch time bistro, and show time at night. The entertainment at night was great for kids and adults showing all different variety of shows. The kids entertainment was fantastic and all the guys who did this was incredible and had so much energy all the time through out the day, you made me tired on how much energy you had. LOVED IT!!! (Yeah will miss family kahoot). The food was amazing had different food on each night tried things I have never had before and Al Carte restaurant was fantastic. If you go get the Fillet Steak big size and lovely cooked as well and great. Seen a lot of comments around it being cafeteria food and not enough staff. Well I can honestly say I did not see this one bit!! Pools where great and kids pool was fantastic with loads of slides and disco’s everyday for kids in the pool. Was entertainment through out the day in the other pools as well. There is so much I can write on how good this place was. We will 1000% coming again just on how much my little boy keeps saying can we stay here for ever!! You made his experience on holiday the best and can only thank you so much for this and memories we have together being amazing. Going to leave my last comment on saying. YOUR STAFF ARE ALL AMAZING!!! 👏🏻👏🏻👏🏻👏🏻

Andrei Haiduc

I am extremely disappointed with our stay at this hotel. What should have been a relaxing holiday turned into a nightmare due to serious food safety issues and poor management. Throughout our stay, we observed flies constantly roaming around the food on display, which is unacceptable in any establishment, especially a 4-star hotel. Worse still, the meats served, especially pork, chicken and fish, were consistently undercooked, with pink centers that made us question the hygiene and safety of the food being served. I personally fell ill after one of the dinners, experiencing severe stomach pain and sleepless nights. On the last day, my wife also suffered from food poisoning. The journey back home was a nightmare – we honestly thought we wouldn’t even make it to the airplane in time to fly back. It was a harrowing experience, and we couldn’t believe we were actually relieved to get back to British food after a holiday in Spain! When I raised these concerns with the assistant manager, Elisabet, she claimed there was a virus going around. I asked her for more details, such as the name of the virus, known symptoms, or any publications about it, but she couldn’t provide any answers. Instead of addressing the issue, she became visibly annoyed with me for pressing for more information. This only added to our frustration and made us feel like our concerns were being dismissed rather than taken seriously. This is, by far, one of the most disappointing experiences we’ve had while traveling. The lack of proper hygiene and the dismissive attitude from management left us feeling unsafe and uncared for. We will never return to this hotel and advise others to think twice before booking a stay here.

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4.2

Google reviews (478)

Monika Rozynek

I recently stayed here with my boyfriend for a week and we loved our stay! The room was lovely and a great size with a big balcony. Pool area is great with sun loungers always available. The food was super tasty at the snack bar and we often chose to have lunch there rather than go out to local restaurants! The location of the hotel was also fantastic, it’s in a quiet area however a short 10-15minutes walk to the strip with all the restaurants and nearest beach! The staff were always super friendly and the hotel was always tidy. Would recommend the hotel to anyone and if we ever choose to come back to Majorca we will surely stay there!

Gemma Gems

Beautiful clean hotel. 5 mins walk to the square area which has restaurants and a supermarket. Both pools are lovely and our toddler enjoyed the children’s pool. We are two adults and a 3 year old and our studio room was fine, clean but quite cramped with the sofa bed bed I would expect for us it was ok as we chose to have a cot instead. Disappointing that no mini disco as that was an important part of why I booked, the stuff said not enough children however I believe that if they started it more would join in. Anyway not the end of the world. We had a great time here. Worth noting pool closes at 6pm and the bar at 7pm after that no entertainment etc.

Marie Brides

We went to this hotel at the beginning of October for 2 weeks .What can I say apart from what a lovely friendly hotel this is the 2 young ladies on the desk Cynthia and Christina what beautiful lady's they are when ever you passed the front desk they always greeted you with a smile and always went out of there way to please you ❤️. The hotel very quite but that's how we like it nice cold swimming pool 🥶 but once in you didn't want to get out . Restaurants around the area there's a very very nice steak restaurant across the road from the hotel Indian and Chinese Restaurant just up the road with some very good deals and food was delicious .But if you want to go into Santa Ponsa town it was about 15min walk . We went for breakfast a few mornings out of the hotel but then we tried the hotel breakfast it was better and a lot cheaper even there food during the day was really nice. The bar man was nice he saw us out walking one morning later on that morning he came up and told us of some good walk that he'd recommend around the area which was very useful. Can't wait to go back .x

Charlotte H

Brilliant staff, gorgeous food and gorgeous location. Ellie and staff are excellent and very attentive. A real credit. Beautiful hotel and great bar area. Unfortunately, the music round the pool is far too loud and starts at 9am, goes on until 8pm or sometimes slightly later. Not very peaceful so would appreciate if it could be turned down a lot or turned on later + turned off earlier.

Susan Mckay

Our studio room at Globales Aptos. Costa de la Calma was a perfect size for a couple. The room was clean and comfortable with ensuite bathroom and its own small balcony. Kitchen area had a fridge, microwave, kettle, and toaster. Bed was comfortable. All hotel staff were friendly and helpful especially Cristina, who gave us information on local buses and places to visit, and also Cynthia. The hotel is a short walk from shops, bars and restaurants.

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4.1

Google reviews (999)

Ema Dubová

I come back to this hotel with my family every summer holidays. We really love it there. The hotel is always clean, food is very delicious and the service nice and with a big smile on their face. But what I like the most is the service at the bar. Even if you don't know which drink you should pick, there is a very charming gentleman Fabian who can prepare the best drink you've ever had. Thanks for everything you do Can Picafort Palace staff.

Dantstrike

Very good hotel with everything you need and want. I really enjoyed the time at their gym. Food was perfect. We had shrimps and even a chocolate fountain 😍. What I really appreciate is their staff concretely Alicia and Fabian. They were always nice and helpful. They also gave me a few tips for trip and restaurants.

Thim Bäckström

We stayed in an apartment room with a kitchen to make your own breakfast, lunch and so on. The kitchen was under equipped. No measuring cups, at all, no knives, no bowls, how are one supposed to cook? The bathtub was dirty and living on borrowed time. The staff was very helpful though with all our questions and concerns. We had some luggage issues with the airline when we arrived and the receptionist offered to keep an eye on it in the lobby when it arrived with courier later that night.

Andy

Just home from a fantastic holiday at the Palace. Thank you to the staff for keeping this building absolutely spotless. We had a great time in your establishment. Everywhere is immaculate and the staff make you welcome, always smiling. The pool bar staff were great. Hello to Tony, thumbs up pal, your doing a fab job. We would go back there in a heartbeat, but we don't do the same place twice. Totally recommend the Can Picafort Palace to anyone 👍

Scott Adams

I recently stayed at this hotel, which is rated 4 stars, but I found it to be more of a 3-star experience. The food was extremely basic and seemed to be recycled, making it difficult for vegetarians or vegans to find suitable options. Only a handful of the staff were friendly, and the night-time entertainment was hit and miss, although the magic show was excellent. The spa was a disappointment; the water was ice cold every day, and the sauna was never working, even after requesting it at reception twice. The spa was also full of little kids, making it impossible to relax. On the positive side, there were plenty of sun loungers outside, and the pool was a good size with a separate baby pool, which was great. However, there wasn’t much animation except for some dances in the pool, and it was very loud until 11 pm at night. The drinks all came from the same machine, and the coffee was hardly drinkable. Strangely, they refused to give us the snacks included in the all-inclusive package at the pool bar. Overall, I wouldn’t recommend this hotel to a friend. It was okay for a 3-star stay but didn’t meet the standards of a 4-star hotel.

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4.3

Google reviews (729)

Dylan R.G

Great hotel! Immaculate & so clean! Staff super friendly & food brilliant. Beach was only a short walk away. Highly recommended as a first time holiday abroad with young children.

Metodij Zdravkin

We visited Hipotels Coma Gran for our summer holiday. Everything was spot on, the apartment was nice and spacious, great balcony with view on the pool. Beach is very close. The food was awesome, every day the variety changed. My kids loved it as well. The kids corner was also awesome, my daughter loved going there and drawing, playing with other kids. The animation team was very nice and welcoming. Evening program was also very good, every day something new would say like 90% of the shows were great. My kids loved mini disco. All in all, complete place for a vacation, would love to visit it again.

Craig Anderson

A great hotel for families, staff very friendly and great with kids too. Location perfect. The only reason I give it 3 stars was due to the hotel having an act of parrots being made to perform silly tricks for entertainment. It seemed like an unwelcome throwback to a bygone age. Poor example for the kids.

laura marley

Brilliant hotel, staff are amazing, the hotel is so clean, the pool area is lovely, more than enough sunbeds to go around. The hotel is situated in the centre of sa coma with loads of shops, bars and restaurants around. A couple of minutes walk to the beach which again is clean and well maintained. We had concerns that the 1 bedroom apartment would be too small for myself, my husband and 2 kids but they are a great size, plenty of space. We went self catering but ate most days at the pool bar. Great selection of food and drinks and very reasonably priced. All in all a brilliant week. Hope to be back next summer ❤️

Ryan Serle

We are currently at the hotel and yes, it’s your standard 4* all inclusive resort. Staff are friendly and helpful, everything is clean and the food and drinks are well above average compared to other 4*’s I’ve started at throughout Europe. Cocktail selection and quality is one of the best I’ve sampled. My biggest criticism for this “family resort” is the evening entertainment volume, given its location near to one half of the accommodation block. Some of the events are obscenely loud so getting kids to sleep before 11pm on more than one occasion now has been terrible. If you’re coming here with young kids, ask for a hotel room away from the entertainment area of the hotel, otherwise you’ll be partying with Chicane till 11pm some nights.

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4.3

Google reviews (852)

Maria

A beautiful vacation! If someone is interested in Hotel THB Gran Playa, here are some of my considerations about the location at the end of my 7 day vacation. The THB Gran Playa Hotel is excellently located, in the center of the Can Picafort and very close to the beach and within easy reach of the most important points of interest, by walking. Very good accommodation, impeccable cleanliness everywhere, extremely professional, kind and friendly staff, from reception, restaurant, bar to maids, without exception. Food was excellent cooked, fresh, tasty, many choices for both breakfast and dinner. Everything is very well organized, they pay attention to all details! My room no 147 was a bit small from my point of view...always bumped into the desk being positioned so close to the bed. I would maybe have liked the closets to be a bit more extensive....the space inside is a bit insufficient for 2 people. The Jacuzzi on the 4th floor unfortunately is not efficient at all as it is no longer working at full capacity, it only has 4 working jets left that makes it inefficient. Nice pool place, well maintained, very clean water in the pool. I didn't exactly feel comfortable on the metal sunbeds by the pool as they are extremely stiff and you are always bumping into them but also narrow for some of the more plump people. All in all, it was a very nice vacation here, I will definitely come back. Thank you for making my vacation a success! I highly recommend this hotel.

Mar

We stayed at this hotel at the end of July and were not disappointed at all. Rooms smaller than we expected, but it was no problem for us. The added bonus of the umbrella and beach towel was great. We had half board, dinner was varied and acceptable although we preferred to dine in local restaurants that were recommended to us at reception. The location is exceptional, right next to the beach and bars where you can go for a drink. On the corner there is a wooden bar which is part of the hotel where you can relax and enjoy the nightlife of Can Picafort and the staff is very friendly. The staff speaks perfect English (although not all of them).We enjoyed it very much! Special mention to Ana at the reception for her friendliness, helpfulness and approachability. Thanks to her we were able to discover little gems of the island and for your warm welcome! And to Marlon at the bar for his dancing during the entertainment days and for preparing the best strawberry daikiri in the area for my wife. Thank you! We will come back.

Patrycja Adamkowska

I'm very pleased with the hotel, room was spacious and had all the things needed. It was cleaned daily and had air con. It's located close to the beach and entertainment center. Staff was very nice and helpful.

Nour

We were really satisfied with our stay at THB Gran Playa. The service was very good and they give attention to your needs. The hotel and the rooms are very clean and they get cleaned each day. The breakfast was great and they even had other options for us because of the lactose allergy, like a lactose free yoghurt. We really enjoyed our stay at the hotel.

Chloe Mckay

We just got back from a week stay at this hotel. We had a few issues, we booked a double room but we had 2 single beds, we asked if it was possible to move to a room with a double bed but was told there was nothing available, the wristbands to get into the room do not work very well and took a long time to get into the room each time even after we swapped them several times. We were half board and there was a good variety of food options and the staff were really nice in the restaurant. Highly recommend the breakfast pastries! The reception staff were also lovely and greeted with a smile every time we passed. The pool area was great and the cocktails were delicious! The location of the hotel was also perfect, it was a 2 min walk from the bars, shops, restaurants and beach.

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4.2

Google reviews (812)

bigbadscrew

OK, a few minor issues , then it's all good. Rooms , small , 2 single beds pushed together .mattress on both are I think new ? They were as hard as the floor , some people may like this , we didn't. Other than that , room was fine . Hotel has a small pool ( inside spa and pool available, steam room etc ) with ( in September ) ample sun beds . Clean and tidy with bar staff wandering around taking orders for drinks and food .( cash or charge to room, no cards taken) Drinks and food were exactly the same prices as the bars in the area, so no massive mark up . Staff were great , speaking more languages than the average English man knew existed . The hotel is a few streets away from the main bar and beach area , absolutely perfect placement , it's surrounded by residential buildings so the evening entertainment stops at 10 pm weekdays . If you like German football ...this is the place for you , it's on the bar TV all the time 😀

Shan

Our trip away was the first holiday we had together since pre pandemic. Firstly, staff are unkind, unwelcoming and rude. They are not service orientated at all. We were charged at an £100 when we checked in and were given no explanation for this and still fighting this now. The receptionist when we checked in was incredibly rude and refused to answer our question when we asked why we’re being charged an extra £100 on arrival. Quite frankly disgusting. Throughout the stay I tried speaking to get to the bottom of this and nothing was being answered, simply ignored. The worst possible hotel/staff experience we have ever had. Still awaiting a refund. I have held off on writing this review as everything was so awful. Please consider carefully before staying here.

Filip Mladenović

The staff, except for the maids, is quite unfriendly towards you. I had a particularly negative experience with the waiters in the hotel restaurant. A thin, middle-aged man with slicked-back hair is perhaps the most unpleasant person I have met on vacation, and because of him, I no longer eat in the hotel restaurant. I am definitely not coming back here again.

Tihana Mew

To all considering staying in this hotel, please listen to all negative reviews. We have given the benefit of the doubt staying in this hotel for 10 days. Rookie mistake. The rooms are small, yes, but big enough for a young couple. You‘d think you could at least use up the whole closet, but nope, the third „wing“ is not to be opened - a complete waste of space. A lot of guests complaining about the music until late in the night, but luckily we didn’t hear any of that even if we had a room in the back building and ground floor with a „view“ to the touristy shopping street. The beds are *extremely* hard and the 1,5 cm thick toppers are a laughing matter especially since I have two disc hernias. Didn’t get one night of good sleep, which is for me a wasted vacation. Regardless, the food at the breakfast and dinner buffet was amazing. The cooking staff always in a good mood and very friendly. The service staff at the buffet is ok, not the friendliest but they do their job, with an exception of one young lady who was always friendly with us. The staff at the bar amazing, I recommend you try the cocktail „Star“. We didn’t use the pool at all, since the beach is literally 5 min away from the hotel, so cant review that, but from my perspective it didn’t seem the cleanest. The reception was probably very annoyed with us with our basic requests, such as the bed topper, cleaning the room as the housekeeping failed to do it a couple of times even if we didn’t hang a „no“ sign outside. Speaking of which, when the housekeeping „cleaned“ the room, it left us in a complete misery. The bed was made, but the sheets were only exchanged on our 8th!! day of stay, where it should be a basic service to do it after max. 5 days (as a norm at each hotel I have worked at myself). There are no handwash dispensers, only a basic soap, which honestly without a soap holder that is not made of paper doesn’t make any sense whatsoever. My partner got sick on the 7th day and I went to seek help at the reception. The receptionist seemed confused and sent us to the near ambulance, since the only doctors nearby are a private praxis and we didn’t have international insurance (highly recommend you disclose one). Nice of him to call us a taxi. Well, we arrived at the ambulance and we were unkindly greeted by non english/german speaker and the only nurse in the shift who could speak english. She said we should’ve gone to the hospital, which makes sense if you know there would be one. 7€ wasted on a taxi. The receptionist ordered us a taxi again to the hospital. Thanks, should’ve done it the first round. Anyways, if you don’t care about cleanliness that much (I do), hard beds and all around „eh“ experience than this is a hotel for you. I was looking forward to going home so I can finally get some rest for the little vacation days I have left. 👎🏻

Nigel

As many say the food at this hotel is excellent. 👍 However the room toilet is very very close to the wall in the tiny bathroom. Beds are really hard. Lots of noise from other rooms. Loud out of tune singing during the evenings. No kettle. This is not what I'd call 4* more like 2.5. However the staff have been very helpful so far. Could add more but that's enough.

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4.1

Google reviews (2876)

Eszter Muzsik

We spent 4 days there with all inclusive service. We really enjoyed it, it was a pleasant experience. The room was big and clean, with quite a big balcony with a view to an inner yard with palm and pine trees everywhere. the staff was very nice and helpful, they prepared nice cocktails for us in the evenings. The restaurant's menu changed thematically every day, the food was fresh and of excellent quality. The poolside was spacey, with enough sunbeds for the guests. It was exactly the experience we wanted for these few days. We came home well rested and relaxed and are already planning a trip to the same place next summer. :)

Andrea Mihaylov

It’s conveniently located about 15 minutes from the airport. We only stayed for 1 night as we were passing through to our final destination. The hotel is tidy although some parts, such as hallways, are in need of a revamp. Breakfast was satisfactory although it’s a lot of the same options. The room was more than suitable for a family of 4 to share and the storage hallway inside the room and the balcony were an added bonus. The room was tidy and fairly clean but could do with a bit of refreshing. No immediate attractions nearby but a large supermarket and some restaurants within walking distance.

Nijat Alakbarov

We stayed at this hotel from September 26th to 29th, 2024, and had a very pleasant experience. The hotel was exceptionally clean, and the staff at reception were friendly and helpful. The rooms were recently renovated and quiet at night, making it easy to rest. For its price, it's an excellent choice. Since we booked a room-only option, I can't comment on the catering services, but overall, it's a fantastic hotel for anyone looking for a comfortable and affordable stay.

Chanaka Balasooriya

We had a great experience in the hotel. We spent 5 day in half-board basis and it was so relaxing. The cocktail bar and evening music were amazing. The pool is so clean and it is big enough to activate some muscles. One of most admired things is the huge so tasty buffet they offer and you can’t miss the sea food verities there. Compared to the hotel vibe, the room is not up-to the standard and it feels little old. Specially the pillow is so short and metres is moving. But it wasn’t a huge problem for us as we didn’t spend a lot of time in the room and when we were arriving the room, we were already tired and sleepy.

Victor N

The hotel is mostly good, location is far from the beaches so you'll need a way of transportation. There is a bus station close, sometimes free busses to Palma. Still, the surrounding are good, nice neibourhood, quiet place to have your vacation. Breakfast needs a bit of improvement, most problemes are from the lack of employees. Dinner was great each night, totally 5 stars for the dinner. The room was clean, towels changed daily. Overall it's a great hotel, we had great 11 nights time!

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4.0

Google reviews (934)

Jonathan MacDonald

Lovely location for a place. Rooms were of a decent size, and the staff had a crib set up for our wee one, which was a huge plus. Also, they have a store on site that is open late which is fantastic when you need some essentials. The decor in the room itself was just tired; stains on the couch, watermarks on the ceiling, and a shower that spilled so much water on the floor. Parking is street parking only so you have to get lucky to get a spot near the hotel. Definitely comfortable and worth a stay if you are on a budget.

Emilia Westlake

We had a nice time going as a family, maybe slightly overpriced if you are cooking for yourself and not using the buffet as the services provided in the rooms for cooking are not good. What made our stay better was the entertainment provided in the day/night mainly led by Sandra, she was engaging, enthusiastic and amazing with everyone staying at the hotel and we definitely appreciated her company a lot. All of the other staff were also great. Overall a very nice stay.

Stephen Collins

The mar blau hotel is set in an ideal location set away from the hustle & bustle of the the main tourist strip & located a 500 MTR walk away from the beach maximum ! & Is just a short walk away for most , plus most areas are wheelchair friendly throughout the hotel with ramps that can access the pavement should you have a mobility scooter or chair & the pavements throughout the resort do cater for them also , which gives you access to the resorts many nearby attractions & the beach . The hotel is not a high rise building by today's standards & the blocks are about four storey's high , with both lift & stair access . The hotel although not on the beach front offers a more tranquil setting with some green areas that have well managed gardens & some tropical Palm trees & the like , which offer some shade in the hotter parts of the day & the light afternoon breeze makes a gentle rustling through their foliage , which adds to the tropical feel of the hotels vibe . The pool areas are clean & well provided with plenty of sunbeds & loungers , plus the more now on trend Balinese style sun beds which are available with a drink & snacks service package , which is a good option for those who want a special treat on their holidays . The pool areas have a lifeguard on duty & also have some activities throughout the week on various days such as pool Zumba & aqua aerobics which is a good bit of fun . The hotel also has a variety of entertainment for its guests & it ranges from tribute acts , dancing & early on before 9pm entertainment for the children , as it is a family friendly hotel ! , Irena Natalia & Sandra really did make the effort to keep the children happy under a watchful eye . The food here in the hotel here is of a very good standard & there are plenty of choices for the diner , which are available from the buffet & there are options for those who have certain intolerances to dairy etc & nut allergies , these options are displayed with notice information , which is very helpful . The bar area is well run & upon our stay waiting times for drinks were minimal & the quality of the drinks were very good ! Even on the inclusive basis ! . The rooms in the hotel are clean & spacious & well equipped with some cooking equipment & the like in the studio's , but we left it to the professionals as we were on holiday , but the options there if you want it . The staff here really in my opinion did pull out all the stops to make our stay a special one & to thank them all personally on this review would take forever & I'm sure like ourselves you always have a favourite waiter / waitress etc , but i did call some mi Nina as we felt like family at this hotel . This hotel is not the most expensive hotel & not the cheapest , but I think it is modestly priced & an exceptional value for money hotel . This hotel is a good choice for families & couples alike who enjoy good food & service & comfortable clean accommodation set in tranquil surroundings can only recommend .

Lea Joe

We stayed at HM Mar Blau for 7 nights and it was an adventure. We really liked the overall stay but there is some space for improvement. We had an issue with the AC, however the lovely staff immediately started fixing it and the issue was resolved fast. We weren’t super lucky with our room since it was a bit old and on the ground floor with no view. But at the same time it was located conveniently. The pool area was clean and big. The Hotels parkinglot was located right next to the hotel and always had a lot of space. The breakfast quality could have been a bit better but there was a lot of variety and the live cooking of Omelettes and the fresh fruits were our highlights. We got the friendliest service at the check-in desk. They helped us fast and quick with the smallest questions we had and got great recommendations for spots to go out to. We definitely recommend a stay in HM Mar Blau, with the addition of hopefully having a room with a better view.

Justyna Alchimowicz

We stayed at HM Mar Blau for 7 nights and it was lovely. We arrived around 12pm and checked in, we were lucky our apartment was ready, and we got our keys straight away,as check-in starts at 2pm. We stayed in Mallorca building on the 1st floor. The apartment is dated, but shower water pressure was great. There are plenty of sun beeds around the pool, no one is reserving beeds with towels as staff will remove them which is fair for all guests. The restaurant food was great. We were all-inclusive. Breakfast was the same every day, but there was plenty of food to choose from, English breakfast, cheese, meat, bread and the live cooking of Omelettes. The fresh fruits were available at all meals . Different food for lunch and dinner every day. Got the friendliest service at the reception. They booked a taxi and airport transfer for us. Any question we had, they helped with everything. The bar was downside of our stay as AI drinks are not great. The hotel is located in a quiet area. Cala Millor beach is 10 min walk from hotel, Sa Coma beach around 15 min walk. There is a shop at the hotel, but other shops are located 5-10 min walk. There is also an indoor swimming pool and sauna.

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4.5

Google reviews (691)

Helen Scott

Friendly staff, clean apartment, fabulous views, easy walk to the caves and town cafes and BEACH. Air con worked, pool clean and free towels to use was brilliant. Buffet breakfast was good, was slightly disappointed by the evening meal if you have fussy eaters as only 3 choices - one meat one fish or one veg dish, most dishes were lovely but some missing something (mainly veg or side salad). Would definitely go again but probably B&B not HB with a fussy eater as loads of restaurants nearby.

Courtney Inch

Beautiful hotel with excellent views. Absolutely worth paying for a marina view with balcony - the balconies also have sunbeds which has completely elevated the stay. The staff were lovely. There were some electricals issues while we were here including a lift which is not working so for that reason I wouldn't advise for those with significant mobility issues.

Sophie Okten

Rooms are spacious and have lovely views. Location is lovely and very easy to get out to restaurants and bars, the beach, caves and markets. Very peaceful at night. Nice reception staff and hotel in generally nice condition. This hotel is not a 4 star however it is a 3 star based on the facilities. The pool is not heated, it was freezing and to be honest unusable mid September. If you are going here mid August or July then it may have been ok. Sunbeds are fine and plenty of them, annoyingly though the pool doesn’t open until 10am. So you can’t sit down by the pool until then. That may not be an issue if you like to sleep in, we took the opportunity to be lazy and lie in everyday however if you are early birds looking to have breakfast earlier, be prepared to be bored for an hour or two if you want to just chill by the pool straight away. The cleanliness of the rooms are questionable, the cleaning service each day has been sub par and disappointing. They make your bed and that’s it. No actually cleaning went on. The restaurant has nice food but don’t expect lots and lots of choice, this being said there are so many other restaurants around that this is unlikely to be an issue. The lift is broken so don’t expect to get assistance with your case on arrival up to the 4th floor! It is very very basic in this hotel, if you want nice facilities, any form of entertainment or atmosphere, good clean rooms and comfortable beds then this may not be the place for you. I would say you get what you pay for and I am not disappointed to be here based on a cheap getaway by the sea with my partner. It’s a basic fly and flop hotel for people that don’t want to do much. Cocktails are nice and bar staff are lovely!

Natalie

Update: What the hotel is saying below is not true ;) We stayed at the hotel about two weeks ago. During our stay the hotel was without water and electricity for approximately 24 hours. We were unable to shower, use the toilet, wash our hands, or brush our teeth. There was no light or electricity for any essential functions, including the air conditioning and the elevator to our room on the sixth floor. We requested at least some complimentary water and a flashlight for the night, but these were not provided. We understand that power outages can occur. However, the critical factor is how such situations are managed. Unfortunately, this hotel was not able to manage the situation at all. It even feels as though there was a lack of concern for guest welfare when not even a flashlight is provided. We repeatedly contacted the hotel afterwards and did not even receive a single answer to our emails. This is extremely unprofessional. We do not recommend this hotel at all. Stay away!

C B

I have to admit I was shocked to see good reviews for this place because we had an awful experience. To start off with the good elements, the views from the harbour facing apartments are really great. Best in Porto Cristo. Also it’s good that there is a car park (10EUR per day) but we got a space out the front which was free. Also the restaurant is in a nice setting too. We can’t comment on the dinner because we ate elsewhere. The terrace we had was absolutely huge, so that was a great surprise. However, we were so disappointed at the levels of cleanliness in our room. It hadn’t been swept or mopped so there was black hair, dust and bits of food in every room (see photos). Also the sink in the bathroom had hair in it and the toilet was dirty. We alerted reception and we asked for the apartment to be deep cleaned and, in fairness, the lady spent a long time doing it properly but we were then without a room for 2 hours. Even afterwards the door handles and cupboard fronts had smears/ finger prints/ hand marks on them so I don’t think they are included in their routine clean which is horrible. Secondly, our balcony door didn’t lock so we had to call maintenance and also our shower didn’t work. We could use the small handheld shower head (that didn’t have a bracket) but not the rainfall one. We were dismissed by reception when we asked for it to be fixed and they just said “it was broken by the last guests” and they didn’t do anything about it. So generally we found the facilities were not up to standard for the money. I think they’re crafty because it 100% is not 4 star, and some signs around the hotel indicate that’s it’s actually 3 star…. So just be aware of what you’re paying for. But regardless of this levels of hygiene shouldn’t drop. We were given 2 free breakfasts as an apology and it was fine- very very basic. We couldn’t believe people were paying 12 or 14 Euros for it. So the hotel did address some concerns but not all, and we were overall pretty gutted that we could have been elsewhere for the same money.

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4.4

Google reviews (500)

Liv Box

Absolutely fantastic holiday from start to finish. When we first got there the girl on reception (long brown hair and think she was English) was so friendly, so welcoming. Unfortunately my dad took ill whilst away after the first night and ended up having to go to the emergency urgent care, reception immediately gave him all the advice needed, booked us a taxi straight out the front door and straight to the place. Thankfully he got the antibiotics needed and started to get on the mend. The bar staff were incredible as well, once again so friendly, funny and helpful. All the waiting and chef staff in the dining room every meal time were so kind and again so helpful. The pool area was lovely and clean. The cleaning staff were amazing and the hotel and our rooms were clean everyday without fail. Good selection of food, less of the hot food and more salad / tapas bits but overall enough and tasty choice every night and the desserts were lovely! It was an absolutely lovely hotel, amazing staff and we will definitely be back. Thank you all again, 10/10.

Alexandria Cabezas

Th rooms were lovely, very spacious. The staff were welcoming, polite and friendly. Entertainment on the night which was good. Breakfast was good but felt there wasn't much variety. Great location just shame there is no music around the pool or games etc for the kids. More adults hotel. You have to pay for your safe, deposit for an iron and if you decide to have dinner, it's 24€ if your not all inclusive.

Nicholas Kearle

We went as a family of 8. The rooms are well furnished with a balcony. The showers have good water pressure. I highly recommend the all inclusive board, the range of food options and drinks are definitely worth it. The quality of the food was quite good, and cooked to a decent standard. The facilities are good also, however the Finnish sauna needs updating. The staff were friendly and accommodating, happy to help with anything you needed. The location is perfect, right by Cala Bona beach and the marina. There's plenty of pubs, shops and restaurants. With the fantastic Cala Millor beach only a short walk away. Overall, a fantastic holiday. Globales Cala Bona Suites is an excellent option for your stay.

Michael Williams

Recently stayed at this hotel with a group of friends. I cannot speak highly enough of the staff who were always at hand and cannot help you enough. The rooms are large with an extra sitting room or second bedroom and the hotel is kept spotlessly clean by cleaners who seem to be there all day. We opted for half board and were not disappointed as the selection at breakfast was everything you needed and the evening meal selection was varied with the usual selection and a different country option each night. The pool area was kept very clean and although the beds were slightly uncomfortable for all day use they were all kept clean and washed daily. If you are going to this resort this hotel will not disappoint you

Gerard Mc Millan

Globales Cala Bona Suites: A Perfect Getaway We recently had the pleasure of staying at the Globales Cala Bona Suites and I was thoroughly impressed. The hotel's prime location, just a stone's throw away from the beautiful Cala Bona beach, was a dream come true for a beach lover like me. The suites were spacious, clean, and well-appointed with everything I needed for a comfortable stay. The pool area was a tranquil oasis, perfect for relaxing and soaking up the sun. The staff were incredibly friendly and helpful, always going above and beyond to ensure my stay was enjoyable. The food was delicious and varied, with something to suit every taste. Whether you're a foodie or a picky eater, you're sure to find something you'll love. Overall, I had an absolutely fantastic time at the Globales Cala Bona Suites and would highly recommend it to anyone looking for a relaxing and enjoyable holiday in Majorca.

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4.1

Google reviews (261)

Haydn Tarr

As a family of four, we had a thoroughly enjoyable stay at Duva. The room was comfortable, each of us enjoyed a peaceful night's sleep every night. Each of the hotel amenities were very good. We opted for bed and breakfast, and the food was lovely food and my 9 year old son couldn't speak more highly about how great the hash browns are. I'm into my cycling, and the facilities here are excellent. I hired a bike from somewhere in town and had no problem securing the bike in the dedicated hotel storage. I left early (~6am) each morning for my rides and there was no problem in doing so, and the overnight security staff member was very friendly and helpful. The pool was very nice, and there were always plenty of beds available at the pool. Given that we were at the hotel in August, it didn't ever feel too busy. The daytime and evening entertainment was excellent, and both the kids and adults are well catered for. The evening entertainment finishes quite promptly and doesn't go into the early hours of the morning like some hotels we have stayed at. My only constructive feedback, and this isn't worthy of reducing the overall score of the review, was that the ice cream stock was always quite low around the pool bar. Overall my family had fun staying here, and we would definitely come again.

jenni P

Overall a pleasant experience, with a few caveats! Do not go there for the spa! We stayed for more than a week with our own bikes so we have a pretty good sense of this place. The location is great for cycling, and if you don’t mind the 15 min walk to the beach where most restaurants are. A big supermarket is also 10-min walk away. The bike storage was okay, but why not install keycard locks to the cages and upload access to the correct storage on the room key card? Our bikes were safe there though, just a suggestion! Also, there was no ”workshop” in the bike storage. The only equipment they have is a pump for tires. The breakfast had a good selection of things. Nice selection of hot dishes and eggs. However two major disappointments there were the tea selection, since clearly no tea drinker has chosen those awful tea bags, and that the pastries were almost never fresh. Why not offer just one kind per day, but make it fresh? We had a room with a separate bedroom, not the recently renovated ones, so it was a little worn out, but quite fine for us. Good value for money! Bed is very firm, but good. It was cleaned each day (not on Sunday), except the floor of the bedroom was getting dusty, and the towels are not in a great shape: they just need to be replaced altogether (none of them were new). Having a smart TV was appreciated, we could watch Netflix :) Finally, the biggest disappointment to us was the spa. The Spa did affect our decision to stay there and we expected more. The outdoor pools are nice, and good for sunbathing, but they are not heated, so if the weather is chilly, a heated pool and jacuzzi would be really nice. Instead, we found the water in the spa was luke warm, and the jacuzzi only half-full! We were literally only navel deep in it, so silly. We also tried the saunas. The Turkish sauna is tiny, and the seat there so hot it is unbearable. The regular sauna was nice temperature, but there is no water to throw on the stones (which is the idea of a sauna). The worst part was though that the stove was so close to the wooden wall it is actually a fire hazard. Being Finnish, we know what it should look like, and it is not supposed to char the wall! I wanted to make this comment public in the hope that the hotel will fix it asap. To add to the offence, we had to pay 3€ for mandatory shower caps to a very rude spa receptionist. Really, the hotel managers should try out their own spa every once in a while :) The hotel bar was nice and service was friendly, probably the friendliest in the hotel.

Mark Chappell

This is the third year we have stayed at The Duva. It came the first year as part of our cycle holiday package, but now we always request it as a base.Great location just outside of Port de Pollenca for exploring the mountains. Superb buffet breakfast with a wide choose of food sets you up for the day. The hotel has underground lockable cages to keep your bike. Food and drink reasonably priced served by warm friendly staff. Highly recommended

Emily

I’ve come away with my friend for her 40th birthday and ensured I booked a nice looking hotel. While the hotel does earn a solitary star for the convenience of parking, I regret to say that this is where the positive aspects of my experience end. The breakfast selection, though passable, was monotonous, offering the exact same options each day with little regard for variety. The pool, although small, is at least near the beach, which is perhaps its only saving grace. The list of grievances, however, is far more substantial. The room was severely outdated, bearing no resemblance whatsoever to the misleading photos advertised online. For the price we paid, the value was nowhere near acceptable. It is staggering that this establishment has received high praise from other reviewers, as my experience was overwhelmingly disappointing. The gym and spa have laughably restrictive operating hours, and basic services such as towel replacement were neglected. To my dismay, our room was only cleaned once during our entire four-day stay, which is simply unacceptable. In conclusion, I find it baffling that anyone could rate this hotel highly. My stay has been nothing short of a profound letdown, and I cannot in good conscience recommend it to others.

Monica Timmins

We had a lovely 10 day stay here. It was quiet which suited us really well as it was relaxing and peaceful. The food was gorgeous and service great. The chef and staff always greeted the kids and made them smile. Luciano was a great entertainer and especially wonderful with our young kids. We stayed in the deluxe room which was really spacious with a lovely view of the mountain. It's a bit of walk for young kids to the beach but the hotel offers a free shuttle service. I particularly liked exploring the trails close by. Loved our stay, thank you.

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4.0

Google reviews (2388)

Vicki Wheelock

We went with 10 adults. We could check in early and receive our bands early which was a bonus. And even though check out was 12 we could stay in the hotel until 6. One room requested laye check out for 40 euro. Most of the staff were amazing. Really friendly and helpful. We only had one issue with a man an reception at night time. Very rude. The drinks were plentiful. Cocktails are premixed. Everything was clean. My only complaint is the food. We aren't fussy eaters but everyone in our group commented on it. Pizzas were always undercooked. Food was quite cold. The snacks seemed to be left overs from breakfast and lunch.

pana kampana

The pools, the kids club,the bar with the cocktails, the cheese quality in the buffet were very good.. Unfortunately the negative things about this hotel are more than enough.. The room was not good cleaned every day. The door in the bathroom was destroyed because of the mold. The floor in the balcony was dirty and they wouldn't cleaned it as long we were there.. The food in the buffet was not good enough for the prize of the staying, many things were frozen or used the previous days. The only fresh foods was where the chefs were cooking(fish, meat) The kid's food (chicken nuggets, potato nuggets, spinat nuggets etc were fried, burned almost every time,and really cheap quality)We can buy those stuff from the market.. The juices (orange pineapple) were too sweet and bad quality too.Not drinkable.. When you stay in a huge hotel with 12 floors it is normal that the quality will not be so good but we didn't know that it was so big and full of people. Too noisy in all dinners and dinners show.. It's not our style,and we will not go back. There are plenty of hotels with good activities for kids more quiet and with better quality of food.. We have been in many and that was the worst..Sorry..

James MacDougall

Ignore all the poor reviews! My wife's been fretting for weeks about our stay because of the bad reviews lately - from our experience they're unwarranted. Is this a 4 star hotel like that in the UK? No. Is there anything bad about this hotel? Not so far. Rooms are a big enough size, clean, semi modern. Communal areas are clean and tidy, easy enough to get your way around. Beach is a 3 minute walk away with pedalos, loungers etc for hire. Food has been amazing for every meal we've had - far more choice than any hotel we've ever stayed in before. Drink measures are insane and plenty to keep the kids going in between main meals. Staff have all been pleasant and accommodating. That's about all you need from a holiday! Ignore all the Karen's leaving poor reviews - they're the same people who would complain if you paid off their mortgage for them. If you're in any doubt - book! For what we have paid for flights and accomodation this is our best value holiday of all time.

C. Silva

Average hotel! Not worth the huge amount of money charged. The room had dirty stains all over the floor and furniture. The place is absolutely noisy with all the kids. The all-inclusive food is good, but I felt like the taste varied every day, and not in a positive way. The canteen is absurdly noisy. The only positive side of this hotel is the location, as it’s close to the beach, but it still doesn’t justify the price they charge in September.

Joe

Very nice hotel, this hotel was very nice and everything was good, the food, the rooms and especially the beautiful view of the ocean at the top floor, the pools were really good, but mostly busy. Would recommend if visiting palma/magaluf

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4.4

Google reviews (785)

Cornel Foltea

Location is great. Pool area, parking, all good there. Room daily cleaning questionable, bed sheets only changed every other day, at most. the kitchen, a great variety of food, but first 3 days, very poor quality, especially for freshly cooked options, it was clear that part of the staff didn't put much effort. I am glad we only went for half board, as all inclusive is not worth it, based on what the menus looked like. would return, but nothing more than breakfast option next time, and to use it as a base for local trips. oh, one evening I was summoned to put the glass of tap water down, as they have this stupid rule that only all inclusive can get tap water (I repeat, tap water from carraffe). that's not how I would have dealt with this if I were the staff in hospitality.

Dumitrita Rodnitchi

Really good hotel considering the price you’re paying. Very good breakfast with plenty of choices. Lunch and dinner also very good with lots of variety and different pretty much every day. Clean hotel with room service done every day. Really nice and welcoming staff. Always checking on us if we are satisfied with our stay . Big enough pool and never overcrowded, always free sun beds . Beautiful views from the room to the sea and sunrise. And the location absolutely perfect, close to all the shops and short walk to the beach. Overall we had a lovely stay, for the price we paid just great .

Anisa M

We stayed at this hotel for two nights. The first night was terrible, we had a city view room and there’s a karaoke bar right across from the hotel and we were kept awake until 1am. There’s very little sound proofing throughout the hotel too. Breakfast was ok, service was ok though there’s a male nighttime receptionist who wasn’t friendly. There was a female daytime/evening receptionist who gave us the best service in the hotel, she offered us free dinner after complaining about the noise. The lifts smell terrible (like wet dog and BO) and it seems like most of the guests haven’t heard of a shower. We only booked this place as most of the other hotels were fully booked and we left it until a few days before we arrived.

Tracey Daniels

Fab hotel, immaculate. Bathroom could do with been updated . Room 116 very noisy as it overlooks the Music Bar . Food lovely , something for everyone. Bar staff especially Toni & Marcella brilliant, very welcoming and friendly. Good location 5 mins walk to beach

James Taylor

Solid, if unspectacular hotel. Does most of the essentials right - decent buffet, (although breakfast coffee and juices awful) good pool, very family friendly. All inclusive offering felt a little stingy at times - no bottled water, no cones for ice creams etc. Given the cost, it felt a little unnecessary to be so strict on whats included. Location wise, right in the middle of Sa Coma so very close to the excellent beach, but also adjacent to a couple of very loud music bars so consider carefully if sleep is important to you and small people you may be travelling with!

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4.2

Google reviews (1184)

bogdan Niki

3 stars because of receptionist staff and management,other then that the view and room was good. I didn’t like especially because they was about to close the hotel and workers already start to do repairs in the hotel for next season… that’s not nice Suggestions: You can start maintenance work after you close properly the hotel not when you have tourists inside and receptionists they should pay more attention to the guests not talk each other about personal matters.

Leo R

Unfortunately the hotel looks good from the outside but you can not expect much. Try breakfast is really bad. I never had such a terrible breakfast in a 4 star resort. The coffe comes from a old Automat. No option for vegan people. The rest of the food is old and not fresh. The breakfast room is always very dirty. Kids running and touching the breakfast with their hands. We always ate breakfast outside. The rooms are clean and nice. The service is friendly. Half of the pool is not allowed to used because it belongs to a private fitness club. So it’s not enough space for the hotel guests. I wish I would note this before. The location is in a party area, during the night you hear other tourists shouting and beeing drunk on the hotel corridor. If you want to go party it’s okay but if you want to relax I would not recommend. The hotel stuff is really friendly

Jennifer B.

I went with a friend in late September (so not peak season). The hotel was amazing. The rooms were clean and looked quite luxurious to us (only minus: no toilet brush). We had a terrace which was great to hang out. Sometimes at night you would be able to hear other guests when they walked past our room, but in those cases they were nearly yelling so cannot really blame the rooms for that (only happened twice in the week we stayed there). We had breakfast included and absolutely loved it, massive selection including vegetarian and gluten free stuff (gluten free even had its own little corner). The choices changed a little every day, we found something we liked every day. I took a video as well but google does not let me upload it, so sumarised they had: many different kinds of bread, buns, crossaints, donuts, pain au chocolates, scrambled egg, pancakes, hash browns, beans, different cheese and sausages, fruits, veggies etc etc etc. The staff was really nice, I twisted my ankle one day and the staff did everything they could to make sure I was okay (got me ice packs, asked if I needed a doctor etc). It takes barely 2 minutes to walk to the beach and the beach was really clean. There are lots of shops and restaurants close by so good for window shopping as well. We thoroughly enjoyed our stay and would definitvely come back if the chance arises. Would recommend 10/10. Just please put a toilet brush in the rooms :D

cristina ionescu

Amazing transformation after refurbishment, way too expensive for residents, and a shame is not open longer than merely 7 months a year. The breeza beach clug even less. Location is perfect and turist would love a low season break aswell.

Kristina Kalde

We stayed at their sister hotel in Alcúdia and had quite high expectations. However, this stay was a complete disappointment. The room was fine and big enough. They refresh the fridge every day with complimentary drinks. That’s if with good points. The pool is officially open until 6 PM. If you want a nice and comfortable sunbed by the pool, you have to pay for it. The biggest disappointment was the food and safety. Yes, SAFETY. Every single plate was dirty, with lots of spots, and worse, they had so many chips that it was simply dangerous to eat from them. There were chips everywhere: inside the plate/bowl, outside, and on the sides. The same was true for the cups. Many people, including us, were drinking from paper cups because the regular ones were either dirty or half-broken. It was crazy. I kindly told the reception that you have to check this, it’s dangerous, but nothing improved the next day. I’m not talking about just 1-2-3 plates — the majority were as I described. The food quality was also bad. Don’t include dinner in your package. It’s better to eat anywhere else. For example, Melia Calvià Beach, just a 10-minute walk away, offers a great buffet dinner for 35€. We regret so much choosing this hotel because the previous nights we spent at Melia Calvià Beach were perfect. The price is the same, but the experience is not comparable at all. Once, in the morning, they also served bad food: the carrot was rotten, and the milk was sour. I asked for a well-done egg for our daughter — of course, it was still runny inside. Very bad experience. I understand that sometimes things happen and dishes may not be perfect, but what we saw… unbelievable. And for families, Melia Calvià Beach is a perfect choice. Here, they have zero things for kids.

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4.2

Google reviews (1690)

Martina Harizaj

Stayed a week here .While the weather was perfect, the hotel needs some major improvements, its definitely not 4star more like 3star- Beware, there are lots of mosquitoes in mallorca. Hotel staff extremely friendly Pool- if you're getting towels it's 10e deposit, cash only ,not exact change required they give change back. Pool life guard is the only person you can get your towels off and you've to wait until he turns up and then takes the chains away from Pool before you can get your towel. The apartments need major improvements ,extremely old and not the cleanest ,although the maids were excellent at leaving towels for us each time ,the apartment was dirty upon arrival, I did not report this as it was very late when we arrived. Other residents were awfully nosy no regards for other guests staying. Lots of bugs in our apartment daily. Restaurant was lovely but food very repetitive, meats very fatty. Drinks - cocktails very sweet ,handful of free drinks ,rest are at a discounted price. Hotel is quite far from the town, it's 25mins walk or wait on the bus located behind Hotel. Taxis is about 7e to the town. The hotel entertainment is extremely poor ,the same routine nightly, only changed for bingo or a magic show ,nothing aimed for adults after the kids show which would have been nice. We spent our evenings up in the town. The pool not the cleanest despite it being cleaned daily. Hotel is perfect for families who are happy to stay by the pool and within the hotel grounds for thier holiday, definitely won't be back.

Titus Criste

Nice and quiet resort, nice selection of food, indoor pool is a big win if you are traveling not in peak season, went in October and we used the indoor swimming pool daily. Negative bits : - Pool bar - all inclusive ends at 11pm and you have to pay after - animation team - during the day there is not a lot going on, evening they have 2 events, mini disco and a show, they can improve

PK

We spent 10 nights at Vell Mari and it was excellent value for money. Food was good, we did eat out a few nights as we were exploring. Wide range of cooked foods, fresh fruit and desserts. Staff at any hotel can create the atmosphere that is part of your experience and the staff at Vell Mari are very professional and made our stay very enjoyable Pool is great though you will need to be on the ball to get loungers and umbrellas during busy periods. The pool bar, pool cafe and facilities were very good. Rooms are clean, older in style but in keeping with Mediterranean style, bedding and towels changed daily, just leave the "please clean my room" on the room door handle. 10min cab to the beach at Can Picafort, restaurants there are good and check out the Jamaican bar !! Recommended

Lucy Anderson

Really fun pool love, the food indoor pool is nice too and I like the floaties and nice beds. Didn't like the way the flush pusher was broken.

Paul Ryazanov

So let me say that I have read all negative reviews and I was abit scared to visit. But it was booked and I'm in the hotel now room number 4303. So let me say this way. Hotel pretty much very European style service. We were at many places but this hotel I would say "cozy" style. By saying "cozy" I would say - yeah rooms of course outdated. But I can tell the same room you will find in Savoy 5* Egypt and nobody complains. We are with all inclusive so we dont have to use kitchen at all so when someone said that there is issue to get equipments - well there is Lidl in front of the hotel. For our 4 y.o. son we just got package of juices since we decided not to give him juices from a bar. Again they are ok same as many 5* hotels. Pool closed at 7am - well I find this nice so no more Russians coming and blocking it. Dirty abit - we just took block of wet napkins and cleaned it. Food is nice. Issue with shampoo? Lidl is 50 meters away and you can get the one you like the most. For my kid (and trust me he is really difficult to engage) it was so many things todo. Game rooms, kids clubs, playgrounds. Someone said animators not as good?? I see while writing this review how 20 kids dancing and 5-6 adults - probably British.. So I would really say - alot of negative feedbacks are really have valid points but would these issues negatively impact your vacation? I would say NO. As long as you really can just do abit of extra. Just visit Lidl in front of hotel and it will make your stay exceptional. And specially if you traveling with kid. Trust me they wouldn't notice all these small issues and will be happy so much. And if your kid is happy would you rate hotel below 4.0. No way. Thank you Vell Mari for our stay. Muchas gracias!

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4.2

Google reviews (1055)

Izzy

I would rate this hotel 5 star but there are a few things we wasn’t happy with considering the price we paid. Cons 1.The walls are VERY thin so if you have noisy neighbours good luck with that. 2. The aircon only goes down to 19 depending on how hot it is may not be cool enough. 3. There were quite a few ants in our room. 4. They gave us as a couple 2 small doubles rather than a big double bed. 5. Pool side food could be better. 6. Shower kept leaking due to the drainage system, water all over the floor. We did complain but nothing changed. Pros 1. The hotel smells very nice and is kept very clean. 2. The maids are very nice and friendly kept our room clean every day. 3. Breakfast was nice and good selection. 4. Pool area was kept clean and all staff were very friendly and nice. I would like to say we’d stay again but due to some of the cons I don’t think we will be staying again. However I would like to say the staff made us feel very welcome.

Anna Isabel

Great! The room (junior suite) was very clean and comfortable, with a huge terrace with sea views. Both the breakfast and dinner were great and everyone in the staff was very kind and helpful. The swimming pool was also really nice with views. I really recommend it!!

Lorenza Falcone

We recently had a fantastic stay at Cala Lliteras. From the moment we arrived, the service was exceptional. Luigi, in particular, went above and beyond to make our experience memorable. He was incredibly helpful and attentive, ensuring that all our needs were met throughout our stay. The rooms were clean, comfortable, and well-appointed, providing a perfect retreat after a day of exploring. The location was also ideal, close to major attractions and restaurants. We highly recommend Cala Lliteras to anyone looking for a wonderful getaway. Also again Thank you, Luigi, for your outstanding service!

Jojomall M

I would love to give this hotel five stars. But the air conditioner barely worked in our room. We asked for a fan the first night every person we spoke to said they would talk to engineering but a fan came after we asked again, they sent up a technician who did nothing. And then we had to demand to change rooms. They kept saying they had no fan and miraculously they finally found one. The house cleaner did a crappy job leaving the dirty plates one cup for coffee. A swimming pool was very hot. But worse is they allowed smoking by the pool. If you're a smoker this is great. The breakfast week okay. For $350 a night I would expect to be able to get a fan in a room immediately. Not on our last day and having to be aggravated. Actually I would expect air conditioning to work but hey sometimes that just doesn't. All we wanted was a fan. Definitely try a different hotel.

Claudia Parente

We had the most pleasant stay in this hotel! Amazing view and facilities, the staff super nice and great breakfast buffet! Has no private parking but there’s a lot of streets where you can park. The hotel is a bit further from most of the areas to visit and from Palma but if you have a car, it’ll take from 30min to 1h30 anywhere!

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4.2

Google reviews (1296)

Amanda walker

This hotel is more like a 3 star than a 4 star. The staff were not welcoming on arrival the entrance and downstairs area is nice and modern, however the actual rooms are in need of repair and maintenance. Our air con didn't work ( room 303) the bathroom mirror still had the previous guests spit sprayed on it. The beds were hard. They provided a hair dryer, shower gel, shampoo and towels. However there was no kettle in the room. I've never stayed in a 4 star hotel that doesn't offer some sort of kettle or coffee machine. They have a lovely and clean sauna, steam room and jacuzzi, that opens at 12pm however they don't turn it on ready for open. Numerous times I had to go up to reception and ask for them to be turned on and then had to wait an hour for them to heat up. Surely that should be turned on at 11 ready for open at 12? We had breakfast included which was a decent buffet breakfast. However it starts at 8 which is a little late normally they are 7. Overall it was an okay stay but I won't be rushing back any time soon

Peter Kawuma

Went on a solo trip to Alcudia. What a relaxing and rejuvenating experience, the hotel is great, staff are friendly and I was welcomed with a glass of champagne! The SPA facilities I used everyday. The jacuzzi, steam room and sauna was perfect for me to relax and forget about busy London. The pool area has plenty of beds and the bar has a happy hour at 6pm too ! Daily evening entertainment aswell. The beach is literally 3-5 minutes away and there are plenty of restaurants, bars and club if that’s your thing. Overall if you want a quiet, getaway by yourself or with a partner this is perfect. There is also the Alcudia old town which is 20 minutes walk or 5 minute bus ride that has a wonderful market and lovely old Spanish town that you can explore. Safe to say that I will be back again next year.

Kenneth HULTMAN

NOTE: If you want to stay in a nice hotel, book something else!! The hotel is lagging in maintenance and it feels like npgon doesn't care about awake hotel or customers. The rooms are worn and old, thought they have been renovated, but the cabin is under all criticism. See examples: -The shower is dirty - Mold in the ceiling -Cracks in the ceiling -Lists broken -Many parts are really old. The staff is not willing to help, awake at the reception or in the Dining Hall, in the Dining Hall the staff walk more like policemen so that no one brings a cup of coffee to the room. At dinner, they snatch the cup from your hands and say that coffee is not included, even though the machine is in front of the sweets.

Rosa

The room is alright and has everything you need. Ground level shower, TV, balcony and a mini fridge. Relatively thin walls. Breakfast buffet is rich in variety. Same goes for dinner. Location is also good. 3 minute walk from the beach. The staff is super nice, welcoming and courteous. They gave us a care package for our journey home, cause we left before breakfast. Nice surprise and very much appreciated!

Pete

Perfect location for Alcudia Harbour and all the bars and restaurants. Great room. Lovely pool. Small gym n spa. Loved it here. Staff are lovely. I want to go back, no doubt

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4.4

Google reviews (1056)

Russell Beard

Everything is fine, except the restaurant (or should I say canteen). Food not great, usually cold. Very noisy in the evening.

Joana Santos

Good experience overall. The room was clean but basic. The food was not that interesting. You can taste that many things are store-bought. The pool and chairs were clean. Very good location of the hotel. The staff were friendly and helpful. A big shoutout to the masseuses. They did a very good job.

Jenny Jones

Bueno. Beautiful hotel nice staff. They made out stay very enjoyable. 7/8/24-7/23/24

John James

The hotel have a really good and friendly staff, the rooms are clean, reaturant is good and have a great service from thomas and in the bar juan, alba,carmen and ricardo from palm. Really lovely staff and animation was incredible big jhonny or big Dave 100% is adorable and Joseph is incredible person, we loved personally the hotel, beautiful vacation.

Matthew Powell

It's definitely not a 4-star hotel! Just returned from 7 days here. Rooms basic and cleaning during our stay was quite poor, the floors were never swept once. Beware, the walls are paper thin, and you can hear everything that goes on in the rooms next door!! Entertainment is not very good unless you like karaoke. The Beatles and Stevie Wonder tributes were to the point of being embarrassing. Food is limited in choice and sometimes inedible (lamb chops were disgusting), meaning we had to pay to eat out. I was disappointed that there is only 1 bar, which is the pool bar, so nowhere to sit and have a drink inside, never seen this in a hotel before. My main complaint was that the all-inclusive was a joke! we paid to go AI, but there were loads of other guests that weren't AI helping themselves to drinks and food all day, and the staff never challenged them. So what's the point paying to be AI if this is the case? On the positives, the hotel is in a good location, staff very friendly (reception staff not though) and reception, restaurant etc spotlessly clean.

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4.4

Google reviews (444)

Rob Oliver

Had a wonderful week at the JS Sol Alcúdia. The breakfast and dinner buffet was always very tasty and staff were very accommodating. The hotel pool was enjoyed by our son and he loved saying hello to the lifeguard. The hotel also has an adult spa area my wife and I enjoyed relaxing in. The hotel is a short walk from the beach and main road for buses. It also has nightly live entertainment. We would recommend staying and come back again. A bit of a warmer outdoor pool and slightly earlier evening entertainment would be our only suggestions. Thanks JS Sol.

Dave Mullen Jnr

Nice hotel, friendly staff, clean room. I found the evening dishes to be too reliant on meat. Most dishes had some sort of meat in or on them and the labelling wasn't clear as to what anything was (or wasn't). So a warning to vegetarians and vegans that the options are (unnecessarily) limited. The worst part was that there was a vegan section with artichokes in a tray that were clearly garnished with bacon bits (I asked to confirm this and the member of staff simply removed the "vegan" label and left them there) 🤦🏻‍♂️

Emer Fallon

Currently staying at this hotel, from check in till today I wouldn't recommend this hotel. We were asked to pay for our stay upfront with we did, we weren't offered any help to bring our bags upstairs or didn't get a welcome drink which other guests are receiving. The rooms are very small, the furniture is all ikea or similar standard. Beds are uncomfortable and we wake up with back pain during the night. The shower fluctuates between hot and cold and could easily cause burns. The hotel is not well maintained, signs are hanging off the walls, tiles are broken and cracked. The pool is so cold even in nice weather it's too cold to use as it's not heated. Food is only served until half 3 and there's very little choice. Service isn't great, left waiting a very long time. Nachos we had were brought out burnt. I think the hotel could be alot nicer if it was done up and revalitilised but in it's current state I'd recommend to go to another hotel. The price is also quiet expensive for the standard of the hotel.

Felipe Covolam

Everything was great! Apart from the toilet cleaning, not the cleaners' fault though, there were really notable black moulds on the shower glass, it needs maintenance, changing the white silicon. Nadini the German lady at the reception was amazing taking care of every simple things that we needed at the time. Truly lovely lady, my wife was enchanted by her customer services. Breakfast with loads of options, we did not try the dinner but looked amazing as well.

William Bootman

Excellent hotel relaxed atmosphere waiter/waitresses very helpful, ideal holiday destination.Pools to cater for everyone non swimmers etc.like the bit where you can walk in like on the beach.l can swim my wife a non swimmer we both can enjoy the pool. The food is amazing so much choice,ideal for me as I am getting back to my normal weight after a recent illness where I lost a lot of weight. Keep the standards up.

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4.3

Google reviews (614)

Stephen Brown

Just back from a 9 day trip bed and breakfast. Last year I was all inclusive. This holiday I went down for breakfast last year did not .breakfast was very good with lots on offer I also noticed the general manager down getting breakfast some mornings. Good sign 👌 This year I noticed some improvements that had been done over the year . Nice to see money is getting reinvested. Staff were all first class and all the same faces from last year good staff retention a good sign 👍. I'm planning retuning next year probably bed and breakfast eating out is not cheap but it fresh and hot and there is good choice of restaurants. If the hotel restaurant opened a bit later and if there was a microwave available I would go all inclusive last year I mainly eat from the bar lunch menu it's cooked to order. Cala d'or is nice and peaceful place to go 😌

Irene Young

We are 4 ladies from Liverpool, just returned from a 5 day break at this hotel. We had a lovely holiday, beautiful hotel,in a great location. Hotel is spotlas,with lovely friendly staff,who can't do enough for you,even the gentleman on reception was originally from Liverpool, who was very helpful, would definitely return to this hotel.

Fiona Crocker

A lovely hotel catering for bed and breakfast, half board and all-inclusive The staff were amazing ... on the ball non-stop and so friendly. There was a very good selection of food at all times and it was very tasty. The rooms are of a good size and the same for the balconies. There is a gym, spa pool, outside jacuzzi, pool, and plenty of sunbeds (albeit a bit close together). There are luxury pool beds that can be hired, which are very comfortable. Pool towels supplied, too. A few minutes walk, and you are on the beach... word of warning, it does get very busy! The entertainment was music, and over the two weeks we were there, it was a different act each night. The only real complaint I have is the availability of water!! You can get a glass of water in the restaurant or at the bar (when open) or from the gym but that is it, otherwise it is buy your own from any of the supermarkets close by.

Andy

A really disappointing experience. Location is good , rooms are ok , the hotel is a little dated but nice enough . Staff are friendly and helpful but then I’ve not known anywhere where they’re not . Food is dire though , the meat is all well over cooked, the so called English bacon I could use to replace the soles of my work boots, I honestly don’t understand how others have said that the food is good , it is NOT good . We’re staying on the half board basis and you don’t get any drinks at all with your evening meal ( not even water ! ) I’ve never experienced that in any other hotel . I like authentic churros and didn’t expect these at the hotel to be on a par with a traditional Spanish bar/restaurant but omg they are so bad ( more like cardboard ! ) I had to spit out the one and only mouthful. The orange juice is more like a cheap orange squash . The coffee from the machines in the restaurant is weak and more like an instant coffee in taste. No smoking allowed on the balconies! Never seen that anywhere either. The balcony’s offer zero privacy btw and they have no lighting so they’re useless in the evening as it’s pitch black. We asked for an iron 🤣 we were given an iron along with an ironing board that’s about 2 feet long and made of metal mesh ( no foam ) and a bit of fabric around it ! The water in the pool is too cold to enjoy. Rooms and hotel are clean . Needless to say “ we won’t be coming back “ we have 8 days still to go 😩. Very disappointing. It’s now 3 days since I wrote the review, thought we’d try the breakfast once again. Sadly the bacon was cold ( we arrived 3 minutes after they opened) in fact everything is cold . The sliced bread has now been left out for over a week also the pastries are dried and shrivelled up. Today we noticed a piggy bank with the word kitchen written on it ! Are they really expecting tips for the far below par food they’re leaving out for us .

Emma Butler

The hotel Toucan was amazing, the hotel was immaculate, staff super friendly and couldn't do enough. Made you feel very special and well looked after. The location of the hotel was great, and the facilities were excellent. Pool was fabulous (though slightly cold at times), availability of beds was great around the pool. All inclusive food and drinks were great- good selection and food always tasty and plentiful. Highlight was the snack bar at lunch time! Bedroom was great, we booked a pool view but had a little bit of the sea in our vision too! The minifridge in the room was an excellent facility too.

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4.2

Google reviews (1467)

Eline Tick

The animation was great!! 10/10. Really good shows every night, various things to do during the day for kids and adults, and the animation staff is so nice, especially the one in charge, Alberto. All of them make you feel so happy and welcome. The cleaning of the room and the public toilets was not very good. Everyday there was something to complain about the cleaning. 1 day we had to go to the reception 5 times to address the same complaint about the cleaning and only then they solved it. The reception staff was by the way very friendly, but not very pro-active. The water of the main pool was dirty. My son got an ear infection of it. The adults pool was great. Beautiful view, and very quiet. The food was not good price-quality. It was not very bad, but you would definitely expect more variation and better quality in a 4 star hotel. The cocktails were pre-mixed and really low quality. Also, not all the drinks are all inclusive. The beer is good. The location of the hotel is a little boring. Beautiful view, but there is not much to do in the near environment of the hotel. The room was very beautiful and spacious. I would recommend this hotel, but for 1 week maximum. After that, you get bored of the food and because there is nothing to do outside the hotel. Overall, we have had a really nice time. We stayed for 9 days and that was enough.

Anne Jackson

We really enjoyed our week with you. A couple of faults though. Our room (A106) was damp as we had a humidifier going 24/7 that was rather noisy and we were constantly emptying it. The shower head was in the ensuite was broken we ask for it to be repaired and it wasn't. The room had a lovely terrace with a sea view. The soul night was fabulous. The rest of the evening entertainment wasn't that good unfortunately. Location wasn't bad a short walk to the shops and bars.

Sergiu Buzdugan

Would recommend this hotel to families with small children. The area is safe and family friendly. There is also a children club where the kids can spend a couple of hours each day. Enjoyed also the entertainment shows that we had each evening.

Jean Tomkinson

Hotel, food, entertainment at night great. Saw no one to tell us or invite us to take part in daily entertainment. Because of power cut in studio, the electrician came and sorted it he was great. Phone in studio wasn't linked so couldn't contact reception. ( NOT GOOD). Had our mobiles but didn't have a number. Wasn't able to get a wifi signal in lots of places on site. Especially in apartment. Unable to go to a so called beach. All very big rocks and uneven steps and ground. Gate locked, sign, get life guard to unlock, but he couldn't leave poolside. Lights needed on path from restaurant past hedges, uneven ground, towards pool area to get back to Studio. Also Not enough light early evening to play table tennis. Some of childrens ride machines etc were out of order. On last day check out 12 pick up 6pm Nowhere to shower and change. A long time without a room. 6hours sitting about. Asked for a room to share with our 2 friends. No reliable taxi service. The hotel should use a good one. We waited one hour and half. Then gave up wating.

Evelina Rowlands

This is my seventh time in this hotel and we love it more each year. We return here for many reasons such as location, rooms facilities but also for the staff. Maria and her team in reception are amazing. Carlos in the restaurant was always welcoming but sadly he has finished this year which was sad. The pool bar staff are friendly and helpful. The cleaners do a wonderful job and are very friendly.

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4.3

Google reviews (1221)

Alex Pylnik

Great hotel, friendly and helpful staff. It has spa with a steam room, sauna and massage service as well as bicycle garage. We had a half board package and food was delicious with great selection. Thanks to all kitchen and dining area staff for all delicious food and great service. Our room was a bit noise from trucks that bring food, pick up garbage, bottles, etc and there wasn't much sound isolation from neighboring room as we could hear someone snoring every night. Also we were often woken up by noise from staff elevator. Overall, we really enjoyed our stay at Zafiro Tropic and would definitely recommend it.

Vera Maag

The hotel was nice, not too crowded in February and very good food. People at the reception were also super friendly. Negative: The Zafiro Bike Shop. Although the guy in the store was super friendly, we cannot recommend renting bikes there. We rented two bikes and both of them ran out of battery (although we’ve asked before!) and no reimbursements were made except of a bike swap which should anyways be included. Heard from another group with the same battery issue, too…We would definitely rent our bikes somewhere else. Also the indoor relaxation area is unfortunately not really relaxing with a lot of kids running around and screaming.

Michaëla Van der Wilt

We stayed here with the organization Flamme Rouge in Mars in room 1107. + Friendly and fast service in the restaurant + Food was reasonably good and varied every evening + Location is close to the beach, a few small supermarkets and trendy beach bars, Alcudia old town with markets and a small harbor. For the larger sights you have to drive at least an hour. + Rooms have a kitchenette - No drinks from the minibar were offered - This was probably communication from Flamme Rouge with the hotel, but when we arrived at the hotel, we were told that there would be a packed lunch in the evening, because we could not get food in the meantime. The hotel gave us 2 dry rolls without butter, only dry salad in between. It was not a good start to our holiday. At the bar we got some leftovers because they felt sorry for us. - Our entire body is covered with bites from bed bugs in places where it cannot be from mosquitoes. Our friends in other rooms had this too. Now we have to throw our clothes away. - The spa is outdated. There is 1 small sauna and 1 Turkish bath. The indoor and outdoor pool is not heated and children are allowed. - We got a very outdated room in comparison with our friends. You should not rent this out in its current situation. The tv does not work, matras is through-seated, toilet seat is moving and the mirror peeled of. - Entertainment at this time in the year is nearly zero. Considering it a sports hotel in the mid-seasons they could at least broadcast the big sport games on the screen that they have in the lobby.

Emile Paul Dupont

The hotel is great for kids and families and I believe would be a great choice for singles or couples without kids as well (pool for adults, a la carte restaurant and organised sports activities). The kids’ pools are amazingly fun and well kept, the animators are super friendly and funny and keep the kids always entertained! Thanks for accepting our messy and loud kids and making us feel at ease for the whole week we were there!

Fil Oliveira

We stayed for 10 days and we couldn't fault anything. The rooms were spacious and comfortable. The staff were absolutely fantastic. We went all inclusive and the drinks were excellent and the food was very good. I would be the first to complain about poor quality food in buffets, but everything was either good or very nice. Very acceptable. The cocktails weren't premade which meant you got them fresh. The wine was bottled and the beer was from tap. All served from the waiters, no pour it yourself service which is better quality. The pools had plenty of room both inside and outside. The adults pool was also very nice for those who needed a little quiet space from children. The supermarket in the hotel was also quite good. There were also a lot of activities to do. The hotel grounds themselves are not the biggest but everything just works. You were definitely never complaining about getting around or places being crowded. The entertainment provided was also pretty good for the most part. We didn't put our kids in the kid club but it did look fun if you were to check it out. The location was also perfect for us. A 15-20 minute walk to old town and a 5-10 minute walk to the beach. We went to both often and never once used a bus or taxi. Even in the scorching sun, the walks are very doable as you hit shades every now and then. I would highly recommend this hotel to anyone, especially for families. We will gladly go back ourselves. Just some advise is to bring a white noise machine as with all hotels you can get noisy neighbours. The air conditioning in the living room aims directly at the couch, so do wrap up for bed. Thank you to all of the staff for working so hard to make the stay so enjoyable for us.

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4.2

Google reviews (1355)

Julie Archer

Fabulous clean, spacious hotel. The grassy areas near the pool have lots of sun beds and are great if you like some space and peace. There was loads of choice of food at mealtimes, couldn't fault it, though the restaurant was far too busy at times. Lovely short stroll down to the gorgeous beach. I thoroughly enjoyed my stay here

Colin Owen

Although the room was small it was comfortable, the only issue was the lack of electrical points. The rooms were well maintained and cleaned well and efficiently. The staff were excellent and helpful always pleasant and friendly. The dining facilities are well spaced and multiple serving points were well stocked. The location was great being near the beach and walking distance to the town. There were many lovely walks nearby and transport was readily available and regular. The grounds were spacious and the pool was large enough for everyone with enough sunbeds for everyone and plenty of choices where to rest. There was entertainment was varied and enjoyable and extra activities means there was plenty to do. An excellent experience all round.

Peter Talbot

Superb location on the very edge of the town, near a river with ducks, herons and other wildlife but only a few minutes walk to the busy promenade and marina. Hotel grounds are massive, with loungers available by the pool and under trees. Pool is lovely, with a maximum depth of 2m. Food is okay, but not very hot. Plenty of choice. There is an outside eating area, overlooking the pool area and when I was there, I ate every meal outside. Entertainment in the evening was excellent. When I was there (October 24) most of the guests were German, with only a handful of British. Highly recommended.

michael healey

The Exagon Park was a good all round hotel. Location was fine for us as we had a car, which we could park in front of the hotel. This was very convenient as it can be difficult finding street parking The rooms are past ready for a refurbishment, though they had plenty of storage and hanging space. There was a smart tv, which is always a bonus The food was very good. Most other hotels abroad that are buffet style have the usual complaint-Luke warm or cold dishes-this is certainly not the case here. There was a good selection of hot dishes on offer no matter how late in service Couple of things that were negative: The man frying the eggs was rude, my wife ask for a fresh one to cooked as there were only a couple on the dish that had congealed. He told her there were no more, which frankly I don’t believe. It was five minutes before end of service. From that point he was ignorant with my wife so I got her eggs for her. You really need to teach service staff about dealing with customers. One of the receptionists was rude too. The night they opened the gate to let me drive my car in, the second night, we got back and I asked for the gate to be opened. The receptionist said “park on the street” again very rude. I had to tell them my wife was disabled, then she let us in. Your policy should be clear, can we park in hotel grounds or not? On the first night they didn’t know my wife was disabled, they just let us in For these reasons we will not be returning to this hotel. I can’t abide rudeness, it has no place in the service industry

Lynne Smith

My husband and I have now visited Hotel Exagon Park three times in the past year and have always been made to feel extremely welcome and very comfortable. The hotel attracts all age groups and there is a lovely atmosphere about the place. It is set in beautiful and spacious grounds and there are plenty of sunbeds close to and away from the pool area. Hence, by day, you can either relax in peace and quiet or enjoy the activities organised by a very enthusiastic entertainments team. Similarly, in the evenings you can relax comfortably in the indoor bar and its adjoining outdoor seating area or, if you prefer, be entertained down by the pool bar and stage. I would say the rooms are a little dated but they are perfectly comfortable with plenty of storage space and they are kept spotlessly clean, as is every area of the whole building. There is a good selection of food and all inclusive drinks with bottles of wine and bottled beer served at your table in the evenings. The outdoor terrace restaurant is a treat and the dining staff are brilliant. In fact, literally everyone working at the hotel is so friendly, hard working and exceptional at what they do. It makes for a great holiday and, no doubt, we will be back.

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4.0

Google reviews (409)

Kevin Hayes

Really enjoyed our stay here. Great location in Cala Bona staff were very nice & helpfull. Rooms are adequate. We did half board, and the food was good, lots of choices . Small pool but didn't really bother us with the ocean out the back! Overall would go back again lovely hotel. 5 stars from Ireland!

paul dinning

Had a 1 weeks stay here in early August, stay from start to finish was very relaxed, staff were great and were always happy to help when needed. Pool area slightly on the small size however during our stay sun loungers were always available. Poolside snacks where great and reasonably priced , I recommend trying one of the pizzas. It states close to a beach which it is but it's very small , for a larger beach be prepared to walk for around 15/20 minutes. Only one downside was the British Bar which is very close to the hotel and can be heard until around 11.30pm , not the hotels fault but something to consider when selecting rooms. Would definitely recommend this hotel if staying in this area.

John

A lovely adults only hotel on the front of Cala Bona. The rooms were clean and spacious and the staff were very nice. We had bed and breakfast and the selection was really nice. Would recommend and would definitely go back

Frances Mcdonald

Lovely hotel, very friendly staff always smiling especially in the dining room. Situated on the seafront lovely seating area to enjoy the waves and the beautiful view. Rooms small but didn’t mind that. Little entertainment in hotel but plenty outside. Special mention to Ossama who served the meat and who was always so pleasant and helpful. Stayed first week September in front facing sea view room. Lovely pool area and sun beds also small gym, sauna, and jacuzzi which you had to book. Kettle and TV in room. Great air conditioning in bedrooms but wardrobe space tiny but ok.

Kim Jordan

Lovely hotel, friendly staff. Rooms a little on the small side, but beds comfortable. Food was good section and tasty. Had a lovely stay .

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4.4

Google reviews (1842)

sharon ingham

We have just come back from a week's cycling holiday and highly recommend the hotel. The food is fabulous with so much choice to suit everybody's taste. The lane swimming really suited me too, usually had a lane to myself. We will definitely be back next year.

Martin Koleta

Nice place to stay for couple days. Great breakfast and dinner. One of the best gym I have ever seen (in a hotel). Easy to find parking (even if they dont have their own parking lot) in 200m distance (max). The shower was broken a watter leaking all aroud the bathroom, no one cares (we had seen the same problem in other reviews)

Josh Pharo

This place is simply great. Staff are super friendly and helpful. The Kiddies staff are especially wonderful and caring. The location is ideal, direct near the beach, 50m at most. Food is good, facilities are great and the best thing is that it's not in the middle of the Can Picafort beach. That for us was the highlight. It really feels like a secret hideaway from the other tourist traps. Fantastic 💯

Richard

Excellent!! We spent here great 12 days. There is nothing to complain about. Great service, very nice room (we had a sea view). Excellent food quality, seafood every day. Drinks were also great. Thank you for great service. Richard and Martina from Slovakia 🙏

Dinar Mingaliev

### Hotel Review I recently stayed at this hotel and wanted to share my overall experience. **Pros:** - **Quiet Nights:** The hotel is very quiet at night, which is perfect for recovering after a day of sports or activities. - **Swimming Pool and Spa:** There is a convenient 25m swimming pool and a spa nearby where guests can enjoy a nude sauna to warm up and relax. - **Location:** The hotel's location is not far from the sea, making it easy to enjoy the beach. While the hotel does not provide sunbeds, this was not a significant issue for me. - **Food Variety:** The hotel offers a wide variety of food, including meat, vegetables, carbs, fish, and more. It would be nice if they added fresh orange juice to their offerings. - **Bicycle Garage:** The free bicycle garage is a very convenient amenity for guests who wish to explore the area on two wheels. **Cons:** - **Staff Interaction:** I did have a negative experience with one of the hotel staff members by the center pool. I went to fill my water bottle without shoes and was rudely told "Raus" (meaning "out" in German). This interaction was unfriendly and unprofessional, which significantly detracted from my stay. Despite the issue with the staff member, the hotel's facilities and overall environment were satisfactory. However, I hope the hotel management addresses the staff's approach to guest interactions to ensure all guests feel welcome and respected.

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4.2

Google reviews (459)

Alex

The hotel was perfect! Thank you wahala!fun for the great service, everything was so clean, the sheets smelled good, the bathroom was impeccable, the beds were comfortable. It was quiet even though we where sleeping on the first floor. Can’t miss to mention the attention you give to every detail. You made our stay very enjoyable.

swabian vibez

The rooftop area with the pool is really nice! Great music and drinks, we had lots of fun and would recommend this hotel to anybody coming here for vacation. Good breakfast. Only downside was that the room service lady skipped my room one day but I guess that just happens sometimes.

Lucas Bergmans

Great hotel with a good location very close to the touristic boulevard! Rooms are clean, large enough and with good air conditioning. Breakfast is fantastic and the service is outstanding. I forgot my jacket in the hotel and they were happy to send it to my home address. Thank you!

Marcin Sołtys

Clean room, a bit small, it's a pity that there are no cups and a kettle in the rooms, so you can make coffee. Close to the beach, although the area is not very aesthetic. strange entrance to the hotel, stairs leading down, carrying suitcases can be a little problem. Breakfasts a bit unvaried but there is a chef who cooks live, you can choose: fried egg, scrambled egg, omelette. Very nice service, they extended our stay by an hour, while waiting for the bus to the airport. Very nice employees at the reception. Well-functioning air conditioning in the rooms.

Yusuf Hadi

I recently had the pleasure of staying at the whala!fun hotel, and I must say, it was an exceptional experience from start to finish. Located just less than 500m from the beach, this hotel offers not only immaculate cleanliness and stunning views but also an atmosphere of warmth and hospitality that truly sets it apart. From the moment I walked into the lobby, I was greeted by the friendly and attentive staff who made me feel right at home. Their professionalism and willingness to go the extra mile ensured that every aspect of my stay was comfortable and enjoyable. Whether I needed assistance with my luggage or recommendations for local restaurants, the staff were always on hand with a smile. The room I stayed in was pristine, with a modern yet cozy design that immediately put me at ease. The housekeeping team did an outstanding job maintaining the cleanliness throughout my stay, making it a truly relaxing retreat. Waking up to the breathtaking views from my room was an added bonus, as the picturesque scenery added a touch of magic to my early mornings. However, the true highlight is undoubtedly the rooftop bar and pool. The rooftop area offers a perfect blend of leisure and entertainment. Sipping on a refreshing pineapple juice while soaking up the panoramic views of the surroundings was an experience I’ll remember. The infinity pool was mega, providing a serene spot to unwind and enjoy the sun. It quickly became my favorite spot in the hotel every afternoons. The bar staff at the rooftop were equally impressive, offering a diverse range of drinks and delectable snacks. Their friendly demeanor and expert mixology skills made for a delightful experience every evening. Whether you’re looking to relax with a book by the pool or socialize with fellow guests at the bar, the rooftop area caters to all preferences. All in all, this hotel is a gem that combines cleanliness, comfort, and exceptional service in a picturesque setting. The stunning views and the fantastic rooftop bar and pool are just the icing on the cake. I highly recommend this hotel to anyone seeking a memorable and enjoyable stay. I will certainly be returning on my next visit to the area.

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4.2

Google reviews (372)

Laura Hughes

We loved our stay at the hotel. Everything was really clean and the design was lovely. Outdoor pool area was spacious with plenty of sun bed/seating options. We made use of the great indoor pool and spa every day too which was so relaxing and peaceful. Breakfast buffet was great. Staff were all very friendly and we really appreciated the view of the harbour from the room and the wheelchair we hired for a few days. We thought the location was perfect, it was lovely to be able to explore the harbour in one direction and a sandy beach 10 minute walk in the other direction and be in a peaceful town that didn’t feel like a resort. It was nice to have the square in front of the hotel to visit for evening drink options as the hotel was very quiet with no bar available after 11pm. It would have been nice if the indoor bar area was open as it looked like a lovely space. We had a hire car with us and had no problems finding a space to park - there’s parking all around the hotel.

Susan Downing

Lovely hotel, unusually laid out on different levels. Spotlessly clean, there were a lot of young families here, we travelled as a couple and found it suited us. Food at the pool bar was very nice, excellent choice of drinks. Paula in reception was lovely, so helpful with everything. Can't comment on food at dinner as we were bed and breakfast. Room was very comfortable, it was nice having a separate sitting room. It would have been nice to have tea and coffee making facilities. Overall we had a lovely holiday and fell in love with Portocolom.

MMK GAS

We spent one week family holiday in this hotel. Staff are very friendly and kind, very nice and clean throughout. Beautiful pool area, plenty of sunbeds all day long, nice pool bar and kids and adult entertainment every day. Do not trust the negative reviews about the food, everything was amazing tasty same on the evening and morning, every day different never had a same dinner and breakfast. Someone complained about the room size, but for us 2 adult and 3 kids room was perfect size. Beautiful beach near by, about 5-10 min walk, and lot of restaurants and souvenir shop around. Only down side about the hotel, that nothing to do around, very very quiet place.

hanadi wakim

We stayed in this hotel for a week (half board), it was an amazing stay, clean rooms, amazing buffets, pools and playground for kids (our baby had so much fun!). There were a lot of families, we liked the ambiance. Every night there was entertainment shows for the kids and adults! The bartender is very good! The drinks were delicious as well as the food! The staff are so nice and so helpful! (All of them)! A great hotel overall! We would go there again 😍

Duncan Edwards

Rooms are spacious. Service at the bar is awful they obviously have no training or experience. I went off season but sometimes waited 20 mins while they served 2 people. I started buying 2 pints at time! So incredibly slow. Food mediocre/poor but was very cheap in the package. No concierge or anyone to help with cases. Location not great if you cannot walk far. Restaurants nearby are for locals and are just burgers and ice-cream. Very good value for people with preschool kids (and lots of them there. Great swimming pool for kids with slide and water splasher. Entertainment was dire except one night where they had a brilliant singer. See photos for poster.

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4.4

Google reviews (794)

seba kowal

The hotel has already seen its best days but it makes up for it with very good food and good service. A big plus is that the beach restaurant is of a high standard. The dishes are served from the menu. The hotel is very family-friendly. There are many attractions. I highly recommend it for a family vacation with children.

Benjamin Keen

We've just got back from a 10 day stay with our baby in September at the Zafiro Mallorca and it was really great all round. All of the staff, from the reception to the restaurants to the cleaners to the lifeguards, were so friendly and helpful to us all week. Particular shout outs to Aina Vives and Veronica Mendez in the restaurant who were lovely to us and our little one. The food the whole stay was top notch and the hotel was always so clean. There's lots to do for young children and it's in a great location, with free parking. As we stayed for more than a week, we could use the a la carte restaurant twice and the food and service there was also excellent. We stayed in a studio with a private pool, which was great, our baby loved sitting on the artificial lawn watching all the goings on. We'd love to come back.

Daniel Peake

Good points: Toilets very clean throughout the public areas. It was uncommon to not see a cleaner working on them whenever you went which is really good to see. Especially by the pool area. Rooms perfect size for a family of 4 (2 small kids) Master Bed was very comfy huge superking. Service very good everywhere. Staff seem happy to be working there which is good and it shows in their service. Rooms cleaned very well and housekeeping staff were great with requests. Pool staff actually Enforced the “no reservation of sunbeds”. This is something we seen first hand, staff removing towels that had been put out to reserve beds. And it worked well. There were Plenty of sunbeds by the pool. Pools are clean and kids pool was great. It is cold though, so I’d recommend a wet suit for little ones. Grounds well maintained - gardeners were continually hard at work. Fresh Towels by the pool everyday - no need to pack a towel in your case. Bus stops nearby to Alcúdia €9 for one way for a family of 2adults and 2kids. Bad points: Kids pizza at the pool area bar was poor. Literally a flat bread type of pre-made base. Could be better if proper dough used fresh dough. Smaller portion but better quality. Hotel Charges extra €4 per night for travel cot! Not really a free child place as jet2 state. When obviously for a baby you will need a cot. This is annoying when you’re not expecting this bill. We stayed for 10days so it was another €40 gone, along with the tourist tax that still gets paid. Another annoying thing about Spain that I can’t understand. Why isn’t this just included in the origional price? Gym - dangerously humid. There is no ventilation or air conditioning. The floors are tiles and attract condensation making it dangerous. The rowing machine literally slides along the floor as you try to row. The machines are rusting prematurely. It is a functional space with adequate equipment, but let down by the humidity levels. Imrpovements- Self catering - no scissors, sponge, kitchen tiny no bench drying board and hob. No childsafe deadlock on the bedroom door to stop toddlers wandering out. Self catering kids wristband - not for payments but for identification purposes (name, room number, emergency contact). Can Picafort: Paths very small for buggy (especially a double) or wheelchairs. Making it rather dangerous at times. Quiet place with a Small strip, but adequate sized and still a fair amount of places to choose to eat and shop. Several good restaurants - Monaco, ciao ciao, Royal Indian Tandoori & Vinicius. The seafront ones were ok. But very much the same and I felt you were paying more for the views than the food quality.

Daria

We’ve stayed 2 first weeks of September with a 5 yr old on all inclusive, and enjoyed everything. The staff is hard-working, with attention and smiles. The temperatures were pleasant, with only 2-3 very hot days (+30) and just during afternoons. Rooms: spacious 2-room suites with 2 wardrobes and an equipped kitchen - we didn’t need it on AI but it’s ideal for families with small kids. The main bed is nicely wide and comfortable with many cushions. WiFi working very well & fast everywhere on several devices. Territory: clean gardens with olive and pine trees. Always enough places on sunbeds. Clean pools. Big playground and 3 slides in the kids pool. Also billiards, table tennis, basketball court. There’s also a mini market, gym, self-service laundry. Entertainment: kids - mini club is full of activities, the team is very attentive to kids, making sure there’s something for everyone. Adults - different programme each evening - acrobatics / flamenco / comics etc. Food: buffet restaurant does themed dinners every night (eg sushi / tortillas - nachos etc), the quality of food is really good. There’s also a pool restaurant & bar with drinks / ice cream, and a relax bar. The beach isn’t nearby, especially for small kids (15 mins walking), and isn’t clean. So we’ve stayed in the resort all the time, which was fine as it’s very spacious. We’ve also visited Cap de Formentor (bus&boat tour) and did a catamaran tour in Pollenca bay - with the direct transfer from the hotel. Overall, comparing to other AI same-level resorts in the Canaries, Turkey, Egypt we’ve really enjoyed this one for its quality. Thanks to all the amazing personnel, and Michaela from the reception for her guidance!

Millie Woods

We stayed at this beautiful hotel at the end of June/beginning of July. We had an amazing first two nights but unfortunately my partner took a nasty fall which ended in him being in hospital for most of our holiday. The staff were amazing! I was going back and forth between the hotel and hospital for 5 days and they always asked how things were going and constantly checking in. The reception team were so great and I couldn’t thank them enough. We ended up having to stay an extra night due to the insurance. And the staff accommodated us perfectly. They were kind enough to let us stay in the room we were already in. I really hope I can come back next year for a redo on our holiday and enjoy the hotel even more ❤️ thank you so much honestly!!!

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4.4

Google reviews (543)

Alexei Belbas

We had an enjoyable stay there. Great hotel, very customer oriented. Mainly German guests. Professionals like Dario and Lidia are quite profilic in their places. The only thing to improve would be more parking and some more entertainment in evenings. Cannot recommend more overall.

Miroslav Laluha

Pretty nice location. Beautiful sand beach right in front of the hotel. The cleanliness of the hotel was perfect. Very positive was a gallon of drinking water on a each floor. It was a very unfortunate to have to pay for beach towels and reservation of sun beds by the pool.

Gary Everett

Just finished 2 weeks in July with the all-inclusive package and I cannot believe how great it was for this amazing price. I would like to point out just a few things… 1. There are no sun beds provided on the beach. This is normal in Spain in case you are used to vacationing in Greece. This is not a big deal, really, since the hotel pool is just a few steps to the beach anyway. 2. The sun beds at the pool seem to be a controversial issue… yes, you do need to pay for them but the price is completely reasonable and their system allows you to relax and not worry about getting one in the morning (no need for the pool lounger morning rush). I quite appreciated the system. They could, however, find a better way to explain this system since every time a new family came in I had the pleasure of watching a family explain to them how they were in their reserved beds… 3. The sea is quite irregular. Sometimes quite wavy and sometime quite full of seaweed. All just part of nature and nothing to do with the hotel but just worth mentioning. 4. The beach was nice and a tractor comes every morning at 0715 or so to clean it. Nice to have it cleaned all the time but that kept me from having my morning coffee at the beach listening to the waves as I wake up. This is a small hotel in a very small village so don‘t expect too much as far as activities go unless you are willing to get out to other neighboring towns. The hotel makes up for this with live music every Mon, Wed, and Friday evening at the pool bar. I have to admit I was pleasantly surprised and how good the live bands were. Shout out to all of them… Tanny‘s Band and that Trumpet guy especially. The food was very good. Keep in mind that again this is a small hotel and so the selection was maybe not as huge as in some really big places but what they had was always of very good quality. My favorite part was the staff, though. They were all super friendly - even when I noticed guests being rude to them they kept a polite manner and did what they could to assist. It looks like they mostly speak German as their preferred second language and that was generally what they started with but they were all very encouraging and patient with my broken Spanish and by the end of the 2 weeks we were celebrating that I could finally get my room number without a long pause ;o). A big thanks to all the staff with special mention to Oscar and Annabel at the pool bar, also Lurdes (I think that was it) in the restaurant. Everyone was quite nice but these were the names I could remember. Overall, my girls and I really loved it and we hope to return some day.

Julita Sobkowiak

This hotel is located in a really calm location. From our room we had beautiful view on the see. Rooms were very nice, everyday cleaned. Air condition was also clean and worked very well. Without it for us would be didficult to sleep,because temperatures outiside were very high. Timetable of meals very comfortable. You never feel hungry. Definitely 😀 The staff were very kind, friendly and helpful. Thanks for very lovely holiday time ❤️

Carlos Casado Garcia

So far currently staying, it is great although lacks in amenities such as gyms the views are great and as it is a small hotel the service is great. The views are superb though.

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4.4

Google reviews (1566)

David Green

Extended stay at this fabulous Hotel twice. Hard to top. Great value for money. Friendly attentive staff. Always happy to give advice and help in anyway. Rooms spacious super clean. And best mattress I’ve enjoyed sleeping on. Location perfect. Jump on a bus or if feeling active super coastal walks.

BK Ahn

Hello, I am a Korean living in London. My spouse and I love traveling. We spent the latter part of our trip in Mallorca at AluaSoul Palma, and we are leaving this review for future guests. 1. Parking The first thing that surprised us upon arrival was the parking situation. Since this is a 4-star hotel, I never expected any issues with parking. However, the hotel does not have a dedicated parking lot. Instead, you have to “find your own” parking spot among the tightly packed cars on the regular streets around the hotel. 2. Noise First of all, the soundproofing between rooms is poor. You can easily hear people talking in neighboring rooms, and in the morning, the sound of vacuum cleaners from housekeeping is very noticeable. Additionally, since the hotel is located right next to the airport, airplane noise is quite loud. 3. Other Services If you are staying for multiple nights, note that bottled water is provided only once as a welcome drink. I recommend buying water separately in advance. The gym is so small that calling it a gym feels like an overstatement. I wouldn’t recommend planning to work out here. There are two pools, but the one on the rooftop is more of a jacuzzi rather than an actual swimming pool. The ground-floor pool is not temperature-controlled. When requesting assistance from concierge services, the staff tend to be unenthusiastic and not proactive. 4. Meals We only had breakfast service, and it was noticeable that low-quality ingredients were used for cost-cutting, particularly in items like sausages and eggs. (For reference, I am not very picky when it comes to food, but even I could tell the difference.) That said, the made-to-order omelets were delicious. 5. Room Condition The rooms were very clean. The only downside was that we saw a few ants in the room. 6. Window View Despite the various drawbacks, the ocean view is the biggest advantage of this hotel. The sea view is absolutely stunning. 7. Overall This hotel comes with many disadvantages, but the ocean view somewhat compensates for them. From my very personal perspective, the overall quality of this hotel feels more like a 2~3 star hotel, rather than a true 4-star hotel.

Mark Smith

A pleasant hotel on the sea front. 10 minute car or 30 min bus into Palma. We only had breakfast, and this was excellent. Staff were very friendly and their service was excellent. Would happily come again.

Bernadett Farkas

The location is spectacular. The hotel itself is nice, modern and very well maintained. The corners are very clean and the service is very attentive. I can't say anything negative. At check-in we were greeted with a warm and friendly welcome by the receptionist Nabina (I think that's her name).His big smile and friendliness made the tiredness of a long trip disappear. Thank you all, it will definitely be a pleasure to come back.

Slough Man

Very good hotel. Lovely staff. Everywhere spotless. Only 2 negatives, one which was a little concerning. At night for dinner, you have a good selection of cooked food and of course if you wish to have something fresh cooked in front of you, like chicken. They put the chicken on the grill and then use the SAME utensil to cook with and then to serve you with. You NEVER use the same utensil to have raw and cooked on. Second was advertised heated pool, pool wasn’t heated. Went 3rd week of October 2024.

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4.5

Google reviews (766)

Ricky Sharma

Great hotel with modern rooms and great facilities like the outdoor pool and spa. Excellent location to the beach too. Occasionally we did have to ask for extra towels when we didn’t get ours replaced but they handled this very quickly. Plenty of options with food and a chef cooking fish, prawns and meats on the plancha was a nice touch! Would definitely recommend!

B J

Spent a perfect 12 days at this hotel with family of 4. The hotel is very nice, clean and has a beautiful view on the sea. Staff is always friendly. Breakfast has everything you could wish for. View from the room not special but just go outside for that. There is a small kitchen but if you want to use it bring your own soap and dishcloth. I think this should have been included with the room.

Sergey Aghinyan

We had a fantastic stay at TBH Guya Playa! The hotel was lovely, with clean facilities and stunning views. The pool area was a bit small but very well-maintained, and the spa pool was a great spot to relax. A special thanks to the reception team, especially Toni, who did an excellent job and made our stay even better. Highly recommend this hotel for a relaxing getaway!

Elizabeth Gaglio

Only wonderful things to say about THB Guya Playa! I really loved the paved walking path along the coast that led to the beach. In fact, there are at least three beaches within walking distance to the resort. I loved the deep pool, stunning views and convenient kitchenette. The staff were always very friendly and helpful. I look forward to visiting again.

Paul Santos

A full 5 stars from me from a family of 4 holiday for 10 days. The location is wonderful, great views, lovely friendly town with a good choice of shops and restaurants. A great beach within a short walk. Lots of snorkelling bays. The hotel itself is very welcoming and the staff are all great, helpful and friendly. It's super clean, very modern, and easy to spend time here. The food is very good for the price we paid. All in all a great time had with no bad points at all.

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4.3

Google reviews (1401)

Cor en Raisa

Great all-inclusive experience. The staff works hard to make your stay as pleasant as possible, and all day they have a smile on their face. Compliments to them. The kids had an awesome time in all the pools. Nearby there is a nice bay with a beach. Bus connection to other place is almost in front of the hotel. 👌🏽

Chris C.

Many people smoke despite the non smoking policy, including near the children’s pool. It’s not quite « all inclusive », you have to pay extras for many things ; cocktails, decent brands of drinks, and every drink after 10.30pm. Are rooms really cleaned up ? I found a contact lens in the bathroom from previous visitor four days after I checked in. Overall, it’s an average resort, nothing much to fancy about. Food is pretty good however.

Anya Sanya

We recently checked into this hotel, and the room we were given reeks of cigarette smoke. It's so bad that it's nearly impossible to breathe. Despite our complaints, the hotel staff refused to provide us with a different room. This is unacceptable and has significantly impacted our stay. they sprayed the room with a special agent, we had to leave the room, because it was very difficult to breathe in chemicals, but why couldn't the cleaners, cleaning the room after the previous clients, do it right away, because the smell in the room is very intense and it was difficult not to notice it UPD the hotel changed our room, new room is perfect, thanks to the hotel for reacting

Małgorzata Stawska

This hotel is an excellent choice for families with kids and tennis lovers, in great location - you have only 1 minute to the beautiful beach. If you want to change the location you can do it in very easy way as bus stop is located next to the hotel. Our room was fine, adequate to the hotel standard (4 stars) - no extraordinary equipment however it was clean, quite spacious, with a beautiful view - nothing else we needed. The service, especially in the restaurant, is the biggest asset of this hotel. I would like to say BIG THANK YOU especially to Pep in the main restaurant and Corinna in Tex-Mex. They were always so helpful and positive. The only thing I would change is extending the timeframe of dinner time. If you come “late” (after 9.20 PM) you have no a chance to eat anything in the hotel.

Jay Senter

The junior suite overlooking the tennis courts was fantastic. The food was consistent the staff very welcoming and always happy to help. Great fitness center beautiful grounds and super tennis courts.

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4.6

Google reviews (111)

lisa convey

Stayed twice last year. Booked again for this year. Fantastic apartments. One of the cleanest places I’ve ever stayed. The staff are so friendly. The food is great. Location is great.

David Handley

I recently stayed here with my friends for a short break. The hotel was extremely clean and tidy throughout, it’s clearly very well looked after. The rooms were very comfortable for two people, again, spotlessly clean and everything worked perfectly. The staff were extremely friendly and welcoming and I hope happily recommend this hotel to anyone looking for a short break away.

linda jansch

Recently refurbished. Clean well equipped rooms, with microwave, toaster, hob, etc., great, helpful staff. Adequate sunbeds. Towards the end of our week, we had a hen and a stag do, who were loud and dive bombing in pool, could have done without them. However, enough said it was their holiday too.

Ø

This is a really great hotel. We stayed here for a week and really enjoyed it. There were never any problems getting a sunbed by the pool. The apartment were really fresh looking and had everything you need, including a small kitchen with a fridge including a small freezer. It was really clean and the bed were made everyday, including fresh towels. The location is superb and it's so close to everything, especially the beach and restaurants. The only downsides are that the doors to the hallway are without noise isolation. You can hear it really well when people are talking in the hall, or coming home late at night. You can also hear people in the room next door through the wall, but not it's particularly disturbing. Apart from this the breakfast was quite bad with only toast and eggs. But this is only an extra service provided by the hotel. Overall this is a great and modern hotel, which we have no problem recommending.

Chris Liddicott

Positives are that the rooms are very clean, newly refurbished and come with all the basic amenities required. The front desk staff were friendly and resolved a minor issue with our TV very quickly. Sadly I could not recommend this hotel as the soundproofing both between rooms and into the corridor is awful. You can hear every word discussed by your neighbours in their room, along with all the floors throughout the hotel being hard floors you can hear people walking around, the cleaners moving furniture etc. The lack of soundproofing means you feel you have no privacy within your own room and affected our sleep on several nights due to loud, drunk people arriving back to the hotel throughout the night. Its such a shame that an otherwise nice hotel with great staff is ruined by the complete lack of soundproofing.

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4.4

Google reviews (588)

Linda Lockwood

Lovely hotel spotless. Only issue average breakfast, cater mainly for Germans lots of different cheeses and ham. Hot buffet was cold no English selection. Good location.

Katrin Hagen

Nice hotel with sufficient parking options (mid-April) and a pleasant atmosphere. Roof-top terrace with a great view. We had a beautiful sea view from the balcony and a quiet room at the end of the corridor with minibar. Late check-out option available for 30€ (open end). Negative: Mediocre quality food. Unfortunately without labeling, so as a vegetarian I didn't even try much of it because it wasn't clear whether there was meat in the food. Sometimes not refilled at all or too late. The water is chemically treated and feels very oily on the skin, so that you have the feeling of not getting really clean when showering or washing your hands. The mattresses were already very worn, so we turned the beds. It was better that way.

Jeanette Knox

This was a great find..hotel is modern, clean ,location between cala bona & cala millor..All staff were so friendly & professional. Both the main pool area & roof top were fab. Our favourite was the roof top ,as views were amazing. Hotel put on a tapas lunch for guest which was free was a grt touch & much appreciated. Breakfast had a good variety We ll be back 🌅

Sascha K

Impressive from the outside. Mediocre on the inside. Decent size room but upkeep is clearly lacking. Floors are warped and have holes in them throughout the room with water damage in the bathroom. You have to pay 3 EUR a day to use the safe in the room? Just absurd for them to charge for a normal hotel amenity. Plenty of TV channels didn't work right and would randomly cut out. The breakfast buffet was large and decent. The location is good and walkable.

Luise Weber

We had an awesome stay at Sabina Playa. The employees are very friendly and helpful. The food was great. There was a huge variety at breakfast and dinner. At lunch the variety was a little smaller but that was not too much of a bummer. Instead of having lunch at the hotel one can also get a lunch package for the day. The hotel and the rooms are super clean. The Spa area is very nice as well. I would definitely come back again! It´s a very nice hotel for a very good price. Definitely worth it!

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4.2

Google reviews (1060)

Barry Anthony Wing

Good location,few bars nearby, not much traffic, close to picturesque promenade. Generally clean hotel,area's of carpets near rooms (6) floor with unsightly paint or cement on it ? Our rooms were clean and spacious,but with limited storage space. Food, in my opinion, was very limited choice, especially in the evening,but my choice was tasty and well presented. Entertainment in the evening was definitely not the best. The staff service generally was ok,catering staff very efficient at removing used crockery.Bar staff very good 👍. The afternoon all-inclusive snacks were a lot to be desired,chips burgers and chicken nuggets ( generally cold and limited quantities). We asked catering staff for ice cream for our party of 7,and was told politely,none was available? Spoke to lady Jet2 rep about the ice cream,her response was go to the shop and buy them( we had paid for all-inclusive catering) The spa room and facilities were excellent. Summary of our Weeks October break is we enjoyed it at this hotel.👍😃

Ann Kennedy

We have been coming to P Park for many years. We had a couple of problems with our superior room, we did not like the new layout, totally impractical. Open rails to hang your clothes, no drawers, a bench where the wardrobe used to be, but Jose the manager was brilliant. We were able to move rooms (luckily it was mid September) without any fuss, he was very professional and understanding to our needs. After we moved rooms we were very happy at the hotel. Lovely sea and pool views from our balcony. Thank you Jose!

Michael Palmer

Reception staff are a mixed bag, some friendly and helpful and others less so. A room safe is listed in the included room items, but unexpected charging of €27 for hire of it for a week is unreasonable; especially just having handed over the ever-unpopular tourist tax! I was on the 2nd floor. The corridor carpet was very badly worn and stained along entire length. My room door stuck to the floor on opening /closing. It needed 2 hefty shoves to enter and, on a morning, probably woke everyone still in bed. In the bathroom, the shaving mirror was hanging off the wall. I needed to fix this with my bike tools! The cleaning staff that serviced the room daily, will have known about the sticking door and shaving mirror, so either they didn't report it, or they reported it and management chose to ignore it. Many hotels have a small balcony clothes drying rack. There seemed to be a housing for one, but no rack. This would have been helpful. The room was clean and otherwise well equipped. However, for a so-called Superior room, it was on the small side, with quite limited clothes storage. Bearing in mind I had sole-occupancy, 2 people would have struggled. Restaurant: Staff worked hard, but an occasional greeting and smile would have been welcome. Breakfast. In respect of the cooked option, some days there were no mushrooms or beans and sometimes absence of boiled, scrambled or fried eggs. Porridge cold. Evening. Sometimes very limited vegetables available to go with meat or fish dishes. Very cheap quality dessert options and nothing memorable. Restaurant excessively noisy, making conversation extremely difficult. No quiet areas on retreating to lounge and music far too loud to allow conversation here either. Many group members retired to their rooms early to escape the racket! In summary, I think the management pack their guests in, and in many ways, take them for granted, with little regard for their comfort. Our large group are uniformly agreed, we would definitely not go back!

S W

We stayed here for our recent holiday and it’s a decent enough hotel in a nice location. We went all inclusive which was good although I would say the food isn’t great and there’s not a massive selection. Wasn’t a problem for us as we had intended eating out and got our moneys worth from the drinks. Unfortunately I booked a room without a balcony and only realised when it was too late to change it. That aside the room was alright and it was cleaned every day. One downside is it was just down the hall from reception and could be very loud. All the staff around the hotel were very friendly and service was good. There was lots of entertainment on both during the day and evening if you’re into all that. Lots of cyclists stay here and there’s actually a bike rental attached to the hotel. The hotel itself is very cyclist friendly. It also means round the pool tends to be quieter during the day so easy to get a sun lounger if you’re not a cyclist (or on a recovery day).

Suzanne Calder

Great hotel for families friends, couples and bikers. We go all inclusive so no worries about paying for anything. Food is good loads of choices. Staff very helpful and friendly. You can rent an iron for use then get your money back after using it. The rooms are cleaned every day and have kettle & tea coffee cups in them plus a fridge. The hotel has lifts too. Outside a pool bar where you can get snacks and lunchtime food. Round the back is a new play park for kids and tennis for adults. There is a Spa too inside the hotel. Its situated about 5min walk to beach shops over the road and pubs and restaurants around the corner.

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4.2

Google reviews (1383)

N G

If you judged this hotel on first impressions of the facilities you would think it was great. Good pool areas with 3 pools, one suitable for toddlers kids club, onside shop and snack bar. The reception is bright and airy, with a huge bar area and outdoor entertainment area. Their is a walkway to the beach 50m . Where this hotel is let down imo, is the rooms. We had a suite, spacious and airy, it looks like two rooms made into one. Lacks basic facilities that UK visitors might expect(kettle,available for hire). Rooms themselves are tired and need re furbished. Breakfasts are decent, but I would not recommend the evening meal, salads and deserts are good; however the cooked meats are poor and selection is limited,to be Frank it was disappointing. Staff are very friendly and they have a good kids club. However the glaring fact remains it needs investment,it could be so much more. The patrons are predominantly German and hence it caters mainly for this clientele. Definitely not a 4 star.

Jon Heart

My recent stay at Eix Platja Daurada Holiday Resort in Can Picafort was nothing short of spectacular! This resort is a true oasis, perfectly situated near the stunning beaches and offering a vibrant atmosphere that caters to all ages. Upon arrival, I was greeted by friendly staff who made the check-in process smooth and welcoming. The resort boasts spacious, well-appointed rooms that provide a comfortable retreat after a day of exploring. I particularly enjoyed the beautiful views from my balcony, where I could unwind while soaking in the Mediterranean sun. One of the standout features of my stay was the exceptional entertainment lineup, highlighted by a live performance from the Vocalistic Band presenting the Kool And The Gang Tribute. Their show was an absolute blast! The energy was infectious, and the crowd couldn't help but dance and sing along to their timeless classics. It was a night filled with joy and nostalgia, and it truly felt like a celebration. The entertainment didn't stop there, they also delivered an impressive performance, showcasing their incredible vocal talents and engaging the audience with their lively tunes. Their ability to create a fun and inclusive atmosphere made the evenings at the Platja Daurada feel extra special. Whether you’re lounging by the pool, enjoying delicious meals at the resort’s restaurants, or dancing the night away to live music, Eix Platja Daurada Holiday Resort offers an unforgettable holiday experience. I left with wonderful memories and a desire to return to this fantastic destination. Highly recommended for anyone looking for relaxation and top-notch entertainment, especially The Kool and the Gang Boys.

Seyfeddine Bennaceur

The hotel should not have the beach advertised in any of their promotions as long as it is not under your responsibility: the beach just in front of of the hotel is ran by the municipality so you have to pay a bit more than 18€ a day (in addition to the 3€ per person per night as tax paid at the hotel upon arrival). We appreciated the effort of cleaning the rooms every day it makes up for the very old furniture and towels and the salty running water. No mention of allergies in the restaurant you cannot ask the staff at every stand about its contents especially when they are multitasking and serving sometimes half cooked pancakes or churros (the restaurant staff are very kind though). It is nice to have mini fridges and air conditioning in the rooms but is it better if those are working properly. Eight nights at a hotel on an island dining on site every day 0 times had proper sea food prepared is a shame really (beside the sticky Paella) The location is great really everything is close by and I really mean everything as there’s not much to see or to do in Can Picafort besides relaxing at the beach.

Lina Zakaria

We had a fantastic stay at this hotel, reception is lovely and all staff specially cleaner Carmen is very nice and made sure our room cleaned daily. Food is amazing, varied, delicious and everyday is different things . We will definitely be back. Thanks for all the team.

Tomas Fischer

Nice hotel with a big pool area and spa. Acces to the beach 1 minute via a wooden bridge. Great food, great staff and great location. By walk to the Playa Muro, center of Can Picafort and 10 mins to Alcudia by bus. Buses runs often and the A32 bus connects this area with the airport whitin 90 mins in high season. Ticket for the A32 bus costs 9€ paying by card at the driver. Eroski supermarket is 2 mins walk. Great holiday.

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4.2

Google reviews (1112)

Megan Afshar

I stayed here for one night and I was travelling alone at the time. I was nervous I was going to miss the check in time as my flight was delayed and I was due to arrive later than midnight. The hotel staff were extremely accommodating when I arrived and they were so welcoming, which was amazing after such a stressful travel day. The room was really nice with a balcony and what stood out to me was how clean and fresh the sheets smelled. The breakfast was pretty standard for a buffet. There was a chef making hot food, which I didn’t get to try but I liked how there was a barista and the coffee wasn’t just from a pot/ machine. The service here was absolutely incredible. As a woman staying alone, I felt safe and welcomed. It was the little things like that walking me up to breakfast instead of simply showing me the way and recommending the best beaches for the remainder of my trip. The staff here are honestly incredible and I would 100% come back!

Maya Makdesi

The welcome was very nice and the staff was professional and polite. The buffet and the pool were okay. My complaint is mainly about the room. You can hear everything from the other rooms. I was outraged by the lack of isolation. I could hear my neighbors talk, sneeze, shower, everything... and they weren't even being loud. It was hard to get some peace and quiet and hard to sleep so I was very disappointed! Also, one of the blanket was dirty... it's more of a 3 stars hotel...

Anna Morrison

My sister and I recently visited for a short weekend trip abroad. The hotel was clean, bright, and our balcony had a fantastic ocean view. Staff were very friendly and attentive, and there was a variety of quality celiac options at breakfast, which was awesome! Close to the airport and public transport stops. If only it were a little closer to downtown Palma.

Whitney Vispoel

Great hotel (adults only) in a very convenient location: transportation nearby, beach nearby, shops restaurants etc. Palma aquarium is only a 20 mins walk away. Super friendly staff, always available for anything you need. I had half board included, breakfast was everything I needed: assortment in bread and rolls and pastries. Charcuterie was available as well as cheeses, salads and eggs and bacon (cooked in front of you) Dinner was great, themed differently every evening: ranges of different dishes (cold and hot) soup, bread, salads, cheese, and meats and fish cooked in front of you One negative: the rooms do let through quite a bit of noise. Didn’t have any issues until new people arrived in the room next to mine. They kept me awake until 2-3am because I could hear every word they said. But the beds are comfortable, everything was clean, very spacious, bathroom was nice and clean, sizeable balcony I would definitely come back (but a different time of year, unfortunately the weather wasn’t as it used to be this time of year)

Hunter Armstrong

I was looking for a great place to stay in Palma, and this place was great! The room was cozy with a spacious bathroom and a fantastic view of the coastline. The hotel was adults-only which was nice; it was pretty quiet for the duration of my stay. The beach is about a 5-minute walk from the hotel and there are plenty of shops, stores, and restaurants nearby. It’s close to PMI airport (5-10min) and downtown Palma/city center (15min) and accesible and private vehicle or public transport. The food (an extra cost or can be added to the reservation) was fantastic. The staff were very friendly and assisted well with any questions I had and during check-in and check-out. When I visit Palma again, I would absolutely stay here.

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4.1

Google reviews (1882)

sobica0123

Everything was perfect. We did the check-in online, so we only spent a short time at the reception. They fulfilled all our requests, and Javier, who works at the reception, even extended our check-out time until 4 PM and gave us two welcome drink vouchers. The breakfast was excellent, and so was the room. The view was breathtaking—a stunning direct view of the beach, the sea, and the sunset. The rooftop features a beautiful pool and a bar. All in all, we are extremely satisfied and will gladly return.

sue imeson

The hotel has great room and the staff are very friendly Nice rooms, comfortable beds, choice of sea view and superior rooms The foods very comprehensive and the meals are themed each evening. Breakfast is a feast of everything you could possibly want plus Prosecco or rose! A real holiday treat It’s definitely worth going half board too Can’t fault it really The rooftop bar and pool are amazing We will be back

Krisztina Herold

Very clean , lovely modern rooms . reception slow but helpful, overnight reception is just a porter he just smiles and tell you to sort your query the next day. Roof top pool and bar great , but allows to come and party for a fee so not all hotel guests. No free shaded sun loungers even for hotel guests. Breakfast great . I didn't use downstairs pool and area . Beach 1 sec away and it's fantastic spot . 18 euro for 2 beds and umbrella per day.

Ashiq Hoque

Had a pleasant stay in the height of summer season. Location was great, right on the beach front. My room had a stunning view and the balcony was a lovely place to be. Room was clean, good air conditioning and bathroom. A highlight for me was the rooftop bar, great views and a DJ at night, very relaxed and great place to hang out. Meals were limited and a little busy but always managed to find something worth eating and a seat. Major downside is the lift. Very small and cramped with queues so often had to resort to the (8 floors) of stairs

Paul Hatrey

Great location staff are very friendly and helpful. Rooms not the biggest but by no means small. Only place I had to pay to take cash from ATM all other places I got cash from were free😢. Loads of ignorant Germans in the hotel all others"French, Belgium, Dutch" great. Germans horrible

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4.4

Google reviews (926)

Jason Harvey

Visited at the end of October, UK half term. Pool area was great, the kids seemed to enjoy playing on the pool bubble all day. Food was okish for all inclusive but there was something for everyone. We found the pool restaurant was best for food. The chef in the main food court worked like crazy! The main resort was closing down so it was very quiet and you could sense that the staff were ready to finish the season, but they were still great. Would come back again.

Cee Cee

The staff, rooms and facilities were faultless. The only issue we had was that the pools were ice cold. The only time I got in the outdoor pool all week was when I accidentally fell in, My toddler was desperate to get in but would scream whenever her feet touched the water. It was such a shame as the weather was lovely and everything else was perfect.

Explore HS

End of season holiday with family and friends. Staff were lovely and food was generally ok but hotel very tired looking and rooms need a major upgrade. Bar area lacked any atmosphere but kids loved the pool bubble.

ILHO CHO

Mallorca is not that big island so you can reach any nice places in the island by a car within an hour. And Can Picafort beach can be reached in 10 minutes by walk. You can have pool bar, wet bar, lounge bar, and restaurants comfortably in proper places and time slots. Food quality was also nice. The staffs were kind and trying to solve my issue. It would be great for families who has young kids or babies. It means that it wouldn‘t be good for someone who want to expect a calm rest. The room looks old but well managed. One bad thing was that the door of toilet/bathroom couldn’t be closed and even locked. I was too lazy to ask for repair because we didn‘t care about it.

Jon Baker

We had a brilliant week at Zafiro Can Picafort, Our kids loved the pools and only a short walk to the beach. Rooms were cleaned regularly and resort was kept really clean The staff were very friendly and helpful Loved that the mini golf was included in the price Lots of sunbeds available at the pool and lifeguards on duty everywhere except the indoor pool Rooms were quiet and plenty of space Huge bathroom with shower and separate bath Kitchen had two hobs and a microwave which also doubled as a grill but didnt use that function. Kitchen was small but useable and we were able to make meals for family of 4 in it, would definitely stay again if we went to Mallorca

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4.4

Google reviews (724)

Jennie Maltby

Good resort, great for families. Very clean saltwater swimming pools (cold though). Good food if you like buffets. Reception staff very efficient and friendly. We had a water leak in one of the rooms after some heavy rain but this was fixed promptly. Recommend bike hire to get around and as others have noted its not in the main part of the beach so you have a 30 min walk to restaurants, shops etc. On site shop is pretty good. We went out of season so it was fairly quiet, I imagine it's very busy in school holidays but it is very big with lots of pools and loungers to go round.

Mark McKerracher

The staff are great and doing the best they can but it feels like the rooms are just past their sale by date. First our door wouldn’t lock, they fixed that but then we were locked in in the morning. Luckily there is a phone in the room. The handyman here is great and sorts the problems but the poor guy must be run off his feet. The front desk is super helpful and will get you what you need. The crazy thing is I love the location. The views are right out of Jurassic Park! The food is very good. The breakfast buffet excellent and equally our first dinner tonight. It was a bit of a hit and miss but I’ve many more nights. (I wanted to try one bite of everything and then decide. Greed aside I’m simplifying it tomorrow.) I’ll come back when it’s less busy. All the staff are so friendly and helpful. It makes the small issues seem meaningless. Transportation by bus or taxi easy from the hotel. Recommend using a debit card. Running/walking seems very popular along the bike path along the beach which is great as long as there aren’t too many cars, bikes and people. It would be great if it was bikeway and a walkway. Safety first. The views here are off the charts. I’m coming back with a car hire to explore more. I’m enjoying this as much as Kauai!!

Sean O Donoghue

We stayed here from 16 to 22 oct 24. It was our first holiday as a family together. Although we have traveled worldwide at different times as individuals we did not know what was expected. The resort is ideal for families, especially younger kids catered for. We travelled out most days visiting outer towns and historic area. Ideally serviced withl public transport. Each evening, we were back. Went to the evening entertainment. Very well organised and thought out. Parents could sitback and enjoy, meanwhile the kids floor coordinator entertained the kids with games and drawing etc. To say will we visit again - very much so.

E Doyle

I'm just home from a week staying here, absolutely amazing! I've never seen a hotel with such friendly staff, great facilities and a great location. Would 100% recommend staying here and would like to say thank you to all the staff for an amazing holiday can't wait to come back!

nishideep tewari

One great stay for long holidays Very generous staff be it receptionist, cleaner, restaurant staff or spa. They have been very kind and happy to help. Have good service round the clock. Good connectivity to Alcudia. They have loads of activities at resort. Would give 5+ star if they have the privilege to accommodate late leaver and some vegetarian food options. But I can't complain. It's just a suggestion 😉 Thanks team.

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3.8

Google reviews (3947)

Anna Kucharska

Small room with view on the wall, not even once in 5 days did I get a clean towel. The food was really bad like fish served with scales, and not a lot to choose from.i could barely find anything to eat in the hotel. In all-inclusive we could not get free drinks besides the time of lunch or dinner. And even that for all-inclusive was cut to 3 drinks of either shitty wine or beer. Another group could drink as much as they wanted only because they were old. That is DISCRIMINATION!!! I paid for all-inclusive to enjoy myself, but could not, because everything was cut short for me. My friend is diabetic, but there was no sweetener for her. When we went to the bar for a drink(that we had to pay for despite paying for all-inclusive) the bar workers did not know hot o make drinks from their own menu! We waited 15 minutes for drinks! And then we left without drinking because we noticed the cockroach running from under the sits. The only thing saving this hotel is people working there. Overall I don't recommend this hotel.

Katie K

Decent enough hotel for a short stay. The hotel has everything that’s needed when looking for a short getaway, including a decent all-inklusive offering. The hotel is easily reachable from the airport via the local bus routes. I visited in low season and I am unsure if the common areas are extensive enough to cater for high season. There aren’t a lot of loungers by the pool and tables to sit outside are also very limited. Communication could be difficult at times, with most of the staff (especially kitchen staff) not speaking English.

Barbara Hirmz

Staff are lovely and very accommodating! My friend organised her birthday party at the rooftop and they made sure it was an experience to never forget! Besides the location being perfect, the beautiful view over the sea and the city, the staff made the experience a thousand times better. Letting us play our bachata music and attending us with smiles only made the evening a night to remember

Richard Bird

It's a good hotel , you can see why it's 4 star , not many sun beds round the pool but space is limited. The restaurant is better than a lot of other hotels that we have stayed in , it's only a short walk to the sea front with a lot bars and restaurants down there. The hotel staff were always happy to greet you with a smile and always helpful.

Chloe Moleenont

Staff are lovely and accommodating (we managed to lose our room card twice!) and the pastries and snacks as part of the all-inclusive are great! The meal buffet was as standard but tasty with the addition of some local fare. Had a room facing the main pool and even when it was most lively, the noise was blocked out with the balcony doors closed (air conditioning also only comes on when the balcony door is locked). Lovely time!

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4.3

Google reviews (1326)

Ramo

Disappointing! I’ve been in a different 4 stars hotel on the same street only two months prior and let me tell you, the difference was huge. JS Alcudimar is conveniently located. Staff was as courteous as necessary but not whole heartedly. The only person I’d like to name was a young lady named Alexa, who at the time was doing her apprenticeship in the restaurant. She had a beautiful smile and the best attitude as she did actually help me when requested. The staff as a whole, was a hit and miss. Some friendlier and more likely to help where some were just not happy to be there. The room cleaning staff, although well tipped would also do the bare minimum. It was the first time (Hotel) we ever had to pay every time we wanted clean pool towels. The safe, would be a 27euro charge per week and the worse part, it was an antique safe that would require a big old key one would have to lug around. The worst about our stay were the dishes and silverware in the restaurant. I never ever found so many dirty “clean” dishes as in this hotel. Dried food specs all over the plates, finger printed silverware and that at every meal. The omelet-guy was wiping his nose with the back of his hand, then wipe his hand on his apron just to turn around and cook more omelet for the patrons. All in all, not the best experience. I shall not return to this hotel nor would I recommend it to friends and family. In my opinion is maybe a 3 Stars hotel. Definitely not worth what we paid in comparison to the 4 star we stayed in in June of this year.

Mohammad. H. Al Rujaib

We checked out of the hotel on 15th of August at approximately 10 AM. We had a boat go catch that afternoon. We ordered a taxi through the front desk and they told us that it was coming. We waited until 12pm still waiting for the taxi but no one showed up. We asked the front desk, a woman with glasses named Maggdiela (or something like that) for help but she kept on saying "I don't know" to everything we said. We asked for help with the taxi and what to do but she was very rude and all she was saying was I don't know. She did not do anything to help us even though we booked 3 rooms at the hotel. She was not considerant until her colleague jumped in to help us. She noticed that the rude lady with glasses did nothing, and she gave us a number to call. We missed our boat and we had to book another one at the end since the boat was nonrefundable. We had to figure out the transportation to the port because the taxi the lady called did not show.

Stanislava Stipulová

We were very pleased with our stay at this hotel. It was our first time at Mallorca island and we are glad that we chose this hotel. In overall everything was to our expactations, food excellent, stuff excellent and it was literally few steps from the sea. On our next visit of the island, we surely are choosing one of the JS hotels to stay in.

Peter Whittlesea

We had an enjoyable week here. Internal refurb well done. Spa is good but not open early enough or late enough. Food is good for buffet style - gets very busy. Location is brilliant. Service from some staff let this down. Was extremely annoyed when we used car park for one night but was charged for two especially when it was half empty and the excuse from the receptionist was poor. JS please train your staff better. Addition: have revised review lower as we returned parking tag before dinner - after my Partners two sons had arrived. NOT 21:45. Will not return to a JS Hotel again after this.

Rafal Szabelski

4 star hotel? maximum 3 stars training new employees during breakfast big noise.you wait in line for another dish like in a school canteen.I paid for the drinks later the same person wants me to pay him I had to explain myself to him, only later he remembered.This is not a hotel for children. it is a 4 star hotel and he won't even replace the ping pong paddles because they are damaged .You can't sleep at night because you can hear very poor soundproofing behind the wall.there would be a lot to write.the only plus is close to the beach and you can eat good pizza near to the beach.I don't recommend it in the hotel unless you like frozen food from the supermarket.Don't be surprised if for breakfast, instead of juice, you'll only get water. In general, I have nothing against the employees because they do very hard work.but it is clear that the hotel would like to save too much.I can honestly say that this is the worst hotel we have ever been to and we have been there a lot.3 star hotel were better. breakfast is not finished yet and some of the tables are no longer open because the tables are already getting ready for dinner.there is much more that could be written

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3.8

Google reviews (1421)

dillon corriander

This is a 3 Star hotel claiming to be 4 star due to its location. If you book here you must have a room with a sea view, it's a terrific view with sun on the balcony from around 10.00am till 18.30 depending on the time of year. Big rooms but basic, very small t.v that has English channels, no tea/coffee making facilities but does have a fridge. Room cleaned every day, new towels every day probably because they are soaking from the shower flooding the bathroom floor, slip hazard if you're elderly, paddling pool if you're young. Food is ok more like school dinners rather than a 4 Star hotel. Swimming pool is small given the amount of folk staying, however the sea is a 2 minute walk.At the quieter end of Magaluf almost at Torrenova so much quieter at night. The hotel has an entirely different view of All Inclusive than any other hotel we have stayed in. A bus stop is 10 mins away with buses to Palma every 30 mins.

Klaus

We've stayed here for 2 nights and everything was very nice. The rooms are spacious and clean. They clean them once a day. The food is good and they have some interesting varieties of local cuisine. The view is amazing. Magaluf Beach is for the people who stay up until late and party. If you want to go early to bed, this is not the right place for you. They have paid private parking if you come by car. I can't stress this enough; the view is spectacular.

Marie Stott

Only stayed for 4 nights. Staff very friendly and welcoming. Great hotel on beach front. Would definitely recommend.

Joël Super

Great view, great location for young people who like beach and party and the service was over the top. I had an accident and had to stay in my room and balcony for most of the vacation and the staff was extremely friendly and helpful. Service was an absolute 10/10.

Marta Costa

Just Perfect, the view to the beach is BEAUTIFUL, and the restaurant is with the beach view, the Staff are really kind, the Lady from reception (Ana) was super kind , the housekeeper always say hello , the food was good. Location is perfect as you have the beach just 2 min walking. Only thing I didn’t like was the room I stay was to the “city” way soo because the nightclubs or bars I couldn’t sleep properly because of the noise from outside

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4.6

Google reviews (6178)

EandAG

Firstly the good bits. The hotel is superb, very modern, comfortable and clean. The food was excellent, a great variety, freshly cooked and plentiful. Now the fantastic bits. The staff were all incredible, especially the animation team. Lukas was amazing and Patrick was brilliant. They were both so engaging, welcoming and had boundless energy. They made every guest feel important and included. There was always something going on, from trips to Palma, a Latin night, bingo, sangria making, night market and activities for the little ones. But you could also choose to do nothing. The check in experience was second to none and the glass of fizz was a lovely touch. The restaurant staff were all so helpful and hard working. Plates were removed seamlessly and glasses replenished. And now the not so good bits. We were very unlucky with our neighbouring guests. One side had their television on until the early hours while the other got up very early and talked constantly. The walls were quite thin and so maybe when the hotel isn't anywhere near full they could look to leave space between rooms. To be fair to the hotel staff we never complained we just kept hoping one of our neighbours would check out. We also booked a room overlooking the garden, as we were hoping for peace and quiet but there were a team of construction workers building a children's playground which it would have been nice to have been aware of and offered an alternative room. Disappointing that the main pool wasn't open. Despite all of the negatives, the positives outweighed them and we will definitely return. The greatest asset of the hotel is its staff who were absolutely brilliant.

Christina Mantzou

Our family had an incredible stay at this hotel! The children’s activities were fantastic, keeping them engaged and entertained in a safe environment. The entertainment team was outstanding, going above and beyond to make sure the kids had a great time. Every staff member we encountered was warm, welcoming, and always ready to assist. The entire hotel, including our room, was spotless and well-maintained. And the food absolutely exceptional! Every meal was a delight. We couldn’t have asked for a better experience and will definitely return!

Laverne Doughty

Our stay has been amazing, the animation team has made each day so special for our family for the kids especially and we love the show the team put on tonight. You can tell they really care about what they do and want to give everyone an enjoyable stay. Our son loved the arts, crafts, cooking and games each day and us adult loved the wine tasting, sangria and perfume workshop. You can tell they offer something a bit different to the norm, which we loved. This place is so child friendly! The food in the buffet was incredible, as a foodie person, I was thrilled that each night they had a different theme and it all tasted so good. I’m glad they had an indoor pool and I hope in the future they will open the outdoor pool and leave it up to people to go in if they wanted to, even in the colder seasons as we would have loved it. The waiters, cleaners, chefs and reception staff are great and do such a great job and the hotel grounds are immaculate. We couldn’t believe how clean everywhere was. I have to mention also how incredible the design aesthetics around each area was, including the restrooms. Beautiful interior design. We were so glad they had a kids area in reception and by the stage as that helped entertain our baby and the climbing area for our older boy. Thanks for a great break away! The tiger doughty family :)

Emilie Green

I absolutely love this gem of a hotel and have been 3 times now. The hotel is spotlessly clean, the staff are happy and friendly and a real credit to the hotel. The food is delicious and so varied, you honestly won't struggle to find something you like. The quality of the meat, and all the food actually, is exceptional and the salad bar is amazing (and the yogurt sauce)😋. All cooked and presented to perfection. The Spa is lovely too, I had a couple of treatments with Carina who was knowledgeable and really tailored the treatment to my needs. It's is a lovely location, the only thing would make it better would be a sea view but the view over the pool is lovely. 100% recommend, you won't be disappointed. Thank you Hotel Cristina for another lovely few days away.

Jacqueline Owusu

Had a great weekend here celebrating my sisters birthday. Great facilities and great customer service. Love the wristband door keys. Good variety of food for breakfast lunch and dinner. Great addition of a snack bar ( would have liked more savoury options). They have the best hot chocolate. Nice location and round the corner from the beach. Josef always had a warm smile on his face and made us feel really welcome and helped greatly when we were on our way home. Highly recommend !

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4.2

Google reviews (564)

Elizabeth

Lovely hotel on great location to the beach. Rooms were clean and food was good. Only downfall that no food or drink was left in the min bar even though we sent a request on Expedia 2 days before(where we had booked it) and asked for water or some snack, however when we arrived at 5am the next morning, nothing was in the Fridge. This has been the first hotel (all inclusive) that we have not reviewed any small welcome drink/package. Pools were small, and we did not ever get space to use the front terrace in the entire week we were there as it was too busy with no space.

Valérie Forget

I chose this hotel to celebrate my partner's birthday and it was the best decision I could have taken. Everything was perfect! The hotel is beautiful, the cleanliness is impeccable, the service is amazing, the food is diverse, the location is great and the sea views are breathtaking. Literally every single employee has been adorable to us. (Special mention for Hafid at the Chill Out bar : best bartender!) 100% recommend and will be back.

Jill Pickup

Just returned from a 10 night all inclusive stay. This hotel is lovely. Exceptionally clean. Food very good.Our room was on the 4th floor overlooking the pool and was cleaned every day. The staff are amazing. Special mention for Gabriel, Marina and Havel who all worked tirelessly on the pool bar and always with a smile. Always got a sunbed, but people queued for the posh ones on the front, but plenty at the back. Cala Millor has plenty of shops and a number of bars and restaurants. Will definitely come back and would recommend this hotel if you want a quiet holiday as its adult only and only evening entertainment on 4 nights.

jay D

Just come back from a 6 night all inclusive stay at this hotel. And all i can say is WOW absolutely amazing, from the staff, food, facilities. Everything is fantastic Rooms are spotless clean Pools always clean, plenty of sun beds, front or rear of the hotel. All Staff very friendly always happy to help with anything. Food was probably the best part for myself anyway, Everything cooked was done too a high standard, always refreshed if getting low, plenty of options to suit even the fussy eaters. 100% going back next year

David Kennedy

Just the perfect hotel. The staff are the most helpful and friendly we have experienced in all of the years we have been coming to the island. The food is varied, fresh, and well prepared. Catering for all diets. I am a vegetarian and have no problems Rooms are fresh and modern and kept clean and tidy by housekeeping. Although having five floors of rooms the hotel still manages to maintain a boutique hotel feel. Nice seafront location close to shops and amenities, The hotel was happy to answer any questions we had before travelling via email, replying very quickly.

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3.9

Google reviews (1642)

Vedrana Kisić-Alagić

My husband, 1,5 year daughter and I stayed in this hotel for a week in September. Our room was pretty old, and we couldn't use our little balcony at all. First day there was a rain and our balcony was full of water that remained on the balcony for the rest of our vacation. We couldn't use it at all. One day we couldn't use the pool. And another day we couldn't use it until 12:00. Even though we booked all inclusive, we would have to pay for the safe if we were to use it. We could have one ot two bottles of water for free, if we wanted more, we had to pay. So, that's not ok. We were in Croatia, Turkey, and we could have drink water all the time. So, All inclusive is not all inclusive. And pool towels have to be paid for if we want to replace them if they are dirty. The hotel is quite old and definitely needs renovation. I hope they have prepared better for the upcoming season. We will never come again and do not recommend this hotel. The prices are too high for the service they offer. However, the bright spot of the hotel is the friendly workers and young animators who certainly made the children's vacation even better. Two stars only for those people.

Karolis Rizgelis

Liked · Excellent food, good choice of drinks, fun animators, amazing value for money in general Disliked · Some facilities like pool table or ping pong are paid, which was strange in all inclusive hotel. Jacuzzi was cold so nobody used it. Reception was always busy, it looked like only one girl there knew how to deal with all problems.

Eva Kalvodova

Great vacation spot for children. The hotel has beautiful spacious garden with playground. There is really good animation team. Pool is nice. The food is great and we really appreciated staff who prepared special food for our food-allergic kid. Great view from 4th floor balcony. Rooms are cleaned thoroughly every day.

Arash Attarzadeh

The Mariant Park Hotel in Mallorca is a lovely establishment with an excellent location. We stayed in a very spacious and beautiful room with a view of the pool. The hotel boasts a large garden area and a sizable swimming pool, which added to the overall pleasant atmosphere. The food was varied and flavorful, though it was occasionally not as warm as one might expect, one suggestion here would be to extend the restaurant space as soon as possible, I personally wonder if the current setup could continue like this to serve the “All Inclusive” offer from the hotel. The staff in the restaurant and bar were very friendly and diligent, providing excellent service. However, the reception staff could improve in terms of friendliness. We did not receive a warm welcome upon arrival, nor were we wished a pleasant journey home upon departure.

Nils Janssen

Lorenzo is super arrogant at the bar. I wanted to bring some drinks for our group (10 people) and he said "you get maximum 2-3. I am the owner. If you do not like it, book with a different hotel next time."

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4.4

Google reviews (493)

Kayla

Incredible experience at Hotel Monsuau. We booked the prime sunset view room and were very happy with our choice. Rooms were spacious and clean. Parking was easy to find on the street nearby, and the location was perfect to drive to the beaches we wanted to visit. Breakfast was incredible, they had a huge selection. Thank you for the hospitality from the employees, specifically reception, the breakfast chefs and service staff, and the cleaning staff.

steve eastaff

This is the 3rd time here with a 6 year gap. We like the location 10 mins to the shops and restaurants. We booked the sunset view room which is a nice size. The staff are very nice and friendly The hotel is clean my only negative point is after getting up at the crack of dawn to catch our plane only to arrive at 1200 hrs to be told our room was not ready until 1500 hrs had to open our cases to find swimmers to go and sit by the pool

Not Applicable

Nice clean hotel. Staff are friendly. Located about a 15 minutes walk from the main street of restaurants etc. Drinks are very expensive at the hotel. Breakfast is good if a little repetitive. The main hotel is the best location as the other 3 blocks are located across a street. Block 4 is not the best as it's the furthest away and is in the middle of residential properties. Majorca is very expensive generally. I'd give it a 6/10.

Col D

Can't fault the staff here, they are all friendly and helpful. Room wasn't the best, bed cover was ripped, no door or screen for toilet which is next to kitchen area. Really don't want to be in the same room as others when they use the toilet. TV wouldn't connect to WiFi which was a shame as was a smart TV, it doesn't have many channels otherwise. The room we have could do with a bit of sprucing up, little things just not finished right. Even the pedal bin in bathroom area doesn't work. Rooftop bar wasn't open when we were here which is a shame as it would be a great place to chill. No allocated parking that we could fine, so a bit risky to park a hire car on nearby side streets, I've seen worrying reviews about this. We only have one for one night so hoping it'll be OK. Breakfast has a nice varied selection. This hotel has lovely looking pools both, main pool, smaller spa pool, jacuzzi and swim-up pools - but unless you being a wetsuit or are an Eskimo you're not going to enjoy them as they aren't heated. It's tucked away so relatively quiet. There's a couple of supermarkets minutes away and it's not far to walk into the centre. We still have a few nights left so I may expand further!

Monica Tornros Jakobsson

We are in absolut awe , our stay was perfect in every way. We were met by a smiling and friendly front desk staff. We got all the information we needed. The staff was really helpful and friendly, all of them did their best for us to have a relaxing stay. The property was stunning, and everything was well kept. We had a swim up room, that was a great choice! We spent a lot of time there. The only thing we didn't care for was that the bathroom didn't close all they way. Would have liked more privacy. Breakfast and dinner were superb with lots of choices. The quality of the food was great. Lots of fresh fruit and veggies each day. We were entertained by Juan in the restaurant every day. Great atmosphere. We found this resort to be top-notch and will definitely be back.

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3.9

Google reviews (687)

iss “issirad” ra

Very nice hotel with friendly staff. The location of the hotel was perfect. Special thanks to the Manager and Erik, who provided us with a free room upgrade and helped us settle in. The breakfast was great, with many different options, so we never got bored during our 7-day stay. The beach is very close, and the noise from the street was minimal.

Abbe Docherty

We stayed at HM Dunas Blancas at the end of August, it was a beautiful hotel. We booked with easyJet holidays, so the hotel and flights were included. Lovely service, the restaurant buffet had a great selection of food. The waiters and waitresses were lovely, Maribel in particular was so kind and taught us about the authentic wine of Mallorca. She was very attentive and always made sure we were happy. The location of the hotel was a bit close to the evening night life, if you’re looking for a more relaxing time. But we were never disturbed by noise during our stay, we would have preferred to of been in a quieter location. The closer you got towards Palma the more peaceful it became. The receptionists were very helpful and always on hand to offer help with taxis, recommendations and even offered us a welcome drink! The rooms were lovely, very clean and modern. However could do with some more storage space for clothes, ie draws and more hanging space.

zander12 music

Had a very warm welcome at reception from Yola, who, incidentally, went above and beyond to locate and recover my lost cell phone, so I cannot fault her dedication to make my holiday as good as she could. Reception area is very modern and pretty cool decor. I upgraded to a room with terrace, which was very nice, modern furnishings, but lacking in wardrobe space. Air conditioning works very well. Shower was a bit on the small side but loved the the decor. Beds are comfortable and had a peaceful sleep. Maid service was a bit lacking, had to ask for fresh towels and the sheets were never changed during my stay, so for me, that's one star off. Juachin, Leo, and Tony, barstaff, were very friendly and always willing to stop and chat, and kept everything clean and tidy in the bar. At breakfast there is a very wide variety and will suit all tastes and cultures, I was very impressed at how quick the staff cleared tables and prepared the tables for others to come in. The dining room manager, Juan, runs a tight ship and is very efficient. Situated just off the main strip ,I thought would be a bit noisy, but I was surprised at how quiet it was. The main strip is filled with shops ,bars and restaurants to suit everyone and the food was awesome. Overall my stay was a very pleasant and relaxing experience, which is what I was aiming for. Thanks

W P

Good. Friendly and stylish! Can't bring own drink to pool or towels. Breakfast OK, always something to eat! wine served from 730am! 🤣 can use sister hotel across road which was much better with rooftop bar and 3 pools! Would stay again! Rooms have glass shower in, so if your bothered by who ever your staying in with seeing you naked book a room on your own! Beds comfy! Enjoyed our stay! Many other beautiful hotels nearby too! Good location...close to everything! Staff very helpful and polite! Hotel is stylish and cool.

Andrew Rawlin Wickersley

This is a very nice hotel. Lovely bar and pool area. Staff very pleasant. Triple room was good. One star taken off for the local area - it feels unloved in areas although we found some good restaurants and bars away from the beach area. A second star taken off due to the clientele in the hotel. There are quite a few groups of young Germans here to enjoy the bars etc. Generally this wasn’t an issue but at times their behaviour wasn’t great - singing etc. It would be a great base for a sun and partying holiday.

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4.5

Google reviews (807)

Richard Sowden

Excellent hotel. Lovely rooms, pools and facilities are great. Food is also great. The only negative I have is the kids club. Whilst there were more German guests at the time we stayed, all the announcements got the activities were made in German, meaning my son ended up in tears a few times as he missed out on taking part as we were not able to understand German.

Rachael Howarth

Really enjoyed our visit to this hotel. Our room, while not massive, was clean and comfortable. The food was good, even the picky teenager liked it! We particularly enjoyed the gala night. The pool was large and beautifully clean. The hotel provided fresh pool towels every day. There were always plenty of sun loungers. The bar staff were great, we played cards in the evening and they would come over every so often to check if we wanted more drinks. The only downside was the noise from the club next door. We were halfway down the building, facing the pool and we did manage to sleep but it was really quite loud, especially at the weekend.

Lauren

We have just returned from a relaxing stay at Hipotel Said. We were greeted by the hotel manager who works the night shift! He greeted us with smiles and laughter even with it being 1am in the morning. The pool area is lovely and there are plenty of sunbeds, so there was no need to rush down early to get one. We had our rooms cleaned beautifully every day. The bar staff were very attentive and made the best iced coffees and cocktails! A special thanks to Juan Pablo for always making sure we were topped up with drinks. The entertainment guy effortlessly switched between Spanish, German, and English and we joined in with his aqua gym classes which were so much fun and hilarious. The food was lovely, particularly Gala night on a Thursday evening when you are greeted with canapés and glasses of fizz. The beach is a 2 minute walk away with lots of bars and restaurants and the Havana nightclub is just down the road. Thank you for making us have such a wonderful holiday. We will definitely be returning 😊 xx

Jana Nguyenová

In general the hotel is great. Everything beautiful and clean. Staff is nice and helpful, very kind to children. Location of the hotel is great, the beautiful long beach is 3 minutes away. There is long street with shops, bars and fun park with attractions for kids right behind the hotel. Bus stop right in front of the hotel. The pool area is beautiful, very clean with small pool for kids and one big pool. If you want to find free sunbed, it is better to go after breakfast, because it is hard to find any free sunbeds in the afternoon, especially if you are in larger group. Food was mostly delicious, I would welcome more vegetarian choices and after a week I started to get a little bit bored because meals were repetitive. Restaurant staff was very friendly, especially Mari, Amalia, Fatima, Marina, Amara, Antonio and Pedro, I am sorry, that I can't remember all names. The biggest minus was noisy room. There is night club next to the hotel so if you have problem with sleep you will need earplugs. I knew about this problem from reviews, so I took that into account and packed one. Beds are very comfortable. We had a room with pool and sea view, it was quite small but clean. Chambermaids were very kind, always smiling and they always left room perfectly tidy. Minidisco for kids almost every day and lots of different activities for kids and adults during the day. We enjoyed our stay at hotel Said and we would like to come back one day.

Jane Ryan

Wonderful hotel, impeccable service,spotlessly clean and food amazing. Location great for walking to the beach and shops but unfortunately near a couple of bars that play loud music until 3am. The air con and the fact that you don't open the patio doors at night help to mute it a bit and it isn't the hotels fault at all. I would still compromise with that for all the fantastic things about this hotel and would go again but maybe take ear plugs!

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4.2

Google reviews (536)

Aoife Ryan

Really enjoyed staying here , stayed 5 nights . Beds I found were very comfortable rooms are small but perfect for two people staying a few nights . Location was great first time in santa ponsa area and was really great spot . Hotel Breakfast was nice and cocktails and bar service was great. Pool area was kept lovely and clean and pool was nice size. Pool didn't open till 10 which was great no one really reserved Beds either so there was no racing for Beds. We went down at 12 one day and still plenty of Beds left. Only fault in the hotel was the noise from the outside but I think you'd have that giving where the location is close to the buses and taxis but sure that's only in the morning . I definitely would stay again if we were to return to this area.

Ruben Petersen

Good things first: very close to the beach, many restaurants and shops nearby. The hotel offers free beach towels (this shouldn’t be something I have to mention here, but there’s nothing else positive). Now to the bad stuff: (1) Dirty rooms & poor cleaning: The pictures were all taken directly after checking into the room (it should’ve been intensely cleaned. Spoiler: it wasn’t). Whether it’s a red smudge on the pillow case (shouldn’t that be changed at least after every guest?!), dusty surfaces (only the large ones like a table were cleaned), fingerprints on mirrors, a smudgy bathroom door or brown spots next to the toilet - it’s not what I‘d expect from a 4* hotel. Check out the pictures they speak for themselves. Ah, and before I forget: the shower drain didn’t really work so you had to pause your shower if you didn’t want to flood the bathroom. (2) Noisy „deluxe“ room: don’t book the so called „deluxe“ room. It’s right next to the stair case and you can hear the lobby music in your bed, hear each word of every conversation on the hallway and the light from the hallway is visible in the room from under the door as there is a close to 1cm gap. Additionally the room doesn’t have a hallway so the door is directly next to the bed and opens toward the bed (btw there’s also no „do not disturb“ sign). Of course we wanted to switch rooms: see (3) to find out how that went. (3) Unfriendly receptionists: First of all, not all of them are bad at their job. One of the three was very friendly and helped us to change rooms. She‘s the reason why this is a 2-star review and not a 1-star review. So after checking in and realising how noisy our room was, we went to the reception and asked the guy whether we could switch rooms. His answer was: „Really? We never had a complaint for that room, all our guests want to upgrade to that room. I don’t understand why you want to change rooms. And we don’t have other rooms available. Maybe ask again tomorrow.“ Very customer focused - not. The next morning we asked the friendly receptionist and she was understanding and said that on this day it wouldn’t be possible but she’d try to move things around so we can switch rooms the next day. Luckily we could, that didn’t make the new room any cleaner than the old one but at least less noisy. Of course the experience of the third receptionist should not fall short (it’s not that bad, but didn’t help our experience): since we travel with light luggage and the hotel offered beach towels we didn’t bring any. So we were using 4 towels for 2 people at the beach. 2 to lie on and 2 to dry after swimming in the sea. After 5 days with the same towels we wanted to switch them. When handing over four towels and asking for four new ones, the receptionist said: „Four? Okay“ her tone and eyes said „what do you want? That’s not a legitimate ask“. She handed us the towels but couldn’t resist saying „see you in two days“. Again the tone was saying something else: „don’t you dare coming back earlier to get new towels“. Again so service oriented. (4) Bad breakfast: Of course there are different expectations of good breakfast from different counties or cultures. Since Santa Ponça has a lot of British tourists we were expecting English breakfast (which is not my favourite but it can be really good!). In this hotel: it isn’t! The scrambled eggs were watery, the baked beans had more sauce than beans and the cheese and sauces all were cut in different thickness. Also the atmosphere wasn’t very welcoming.

Andy Mason

The wife and myself went there for a meal . We had the ribs . Best ribs I've ever had . Full of meat,with hardly any fat on them ,and the barbeque sauce was amazing . Really enjoyed them . Followed by hot cherry pie and ice cream. Great friendly service with a smile . Have a try . You won't be disappointed 👍

André Gielliet

Unfortunately one of the worst experiences I've had in a hotel in recent years. The pictures speak for themselves. Dirty toilets, torn sheets, blood stains under the armchair. The staff are helpful and very nice, but can't make up for the negative aspects. On the 4th day the elevator was out of order. No apology, just a note that it just wasn't working. On the 4th day we were more or less forbidden to smoke on the terrace at breakfast. Why only on the 4thday? I am Not comment in the breakfast Lady in friday. All in all very disappointing. And that for an average price of 203€ in one of the 3 suites.

Milorad Bukovica

The stay was a disaster. On the first evening we returned to the hotel at 11pm, there was no electricity in the room and it felt like 100 degrees as the room was facing the street and the sun. The electricity came back after 3-4 hours, sleeping was not possible before due to the heat! The same problem the next evening, i.e. on 30.7 and 31.7! According to hotel manager Toni, we were guaranteed a refund for the 2 nights! Also Petra, the other hotel manager said to us in the morning, she will do her best to refund the 2 nights because od the electricity-problem. On check-out day we were told from the hotel that they will not refund us anything and that we should solve the problem via Booking! We were just lied in order to stay calm. Definitely the worst stay ever! And noth worth the 500€ for 3 nights!!!

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3.6

Google reviews (2206)

daniel von krolik

overall impressions of the stay are very good. service at the highest level, quick to respond and very nice. ladies at the reception speak several languages so you can easily communicate. choice of food for breakfast and dinner a bit small but the food very good. indoor pool warm and clean. rooms a bit old-fashioned but if you plan to go sightseeing it won't bother you. location... a few meters from the beach, restaurants and shops. summing up on a scale of 1 to 10 a very strong 9.5!!

Ge e

The experience was not good since the beginning... Nobody ever replied to my messages on booking. When we arrived we have been told that the hotel is overbooked and we have to stay in another hotel for the first night. Taxi driver told us that it is usual on this hotel. Next day we got upgrade of the room which was nice (only reason for 2*). But we paid doubled the city tax and nobody was able to explain why... The room was clean in the beginning but the cleaning service was really poor. Dining room was always super busy and the stuff was not enough to keep it clean. Dirty plates and tables. Food was ok, but not having even water included in dinner is ridiculous for 4* hotel... Another story is the pool and in general the wellness area... Pool did seem very sanitary, whirlpool was empty and sauna never reached more then 40°C. We were dissapointed so we visited it only once. In general the hotel is full of old Germans. I would definitely not choose this hotel again.

Marian Bors

The hotel is in a very good place, food is not that much choice on lunch but if you are not fussy is good, evening and breakfast they have enough to choose from . Rooms are ok , drinks are not that many choices on all inclusive, some of the personnel need a bit more happiness and to smile and talk to the customers nicely. The lady's from cleaning awful 😔, the cleaning it means changing the bin and making the beds and in some occasions changed the sheets as well and changing the towels and that is it, not brushing or hoovering or anything else , the lady's on the reception they were trying their best . The roof bar is bollox , even if you have all inclusive you have to pay there and the cocktails are awful, they have Corona beer just on the menu not on sale , they sell just local beer which for me was ok but not for my friend, single thing I liked on the roof is the view, the view is amazing 😍 , that why I went on the roof nearly every day for a week and pay the Money for rubbish cocktails just for the view. The location is perfect, plenty of restaurants and shops around it

Maksym Roda

The first hotel where ordinary water costs money at dinner. This is very uncomfortable and, first of all, it is not fair. Ordinary water will be given to you even in any restaurant for free. They do business in this hotel on the water. Because of this, I do not recommend it.

Paul G Miller

Well placed modern Santa Ponsa hotel with swimming pool, gym, cycle hire etc. Close to decent beach, restaurants and shops. Great views over the bay, east and west, depending on room. We booked suite (8th floor) for 1 week mid September, half board. Suite was large with modern eco-style fittings and most amenities, tv, ac, safe etc. Other than shower gel & shampoo there were no other potions/lotions. No tea/coffee making facilities either - we obtained kettle from reception (€10 deposit). Throughout, the public spaces were spotless; our suite was cleaned/made up daily by an attentive, respectful and hard working lady. Thank you. Staff in the restaurant were always helpful and busy keeping tables clear etc. We treated them as they treated us andcwere all the better for it. Being polite goes along way. Food was plentiful, varied and fresh with many detailed presentation aspects. It was entirely buffet-style and tasty. Queuing could be an issue at peak feeding times though. Alcoholic drinks were not included with our package - all could be ordered albeit at hotel prices. The pool was good, cooler than the sea, although I expect it to be crowded at the height of the season where unoccupied sun loungers would be hard to find. The gym has a good range of modern 'torture' equipment! We enjoyed our stay, especially as a base for wider Majorcan travels, cycling, walking etc. A nearby free car park was very useful. There were some minor technical issues with our suite which were rectified swiftly. Overall, the hotel is in a great location, provides decent meals, very good service and a relaxing atmosphere. One could nit-pick every detail of course but we enjoyed our rekaxing and sunny holiday here - if anything had been even remotely bad then we would not have.

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4.2

Google reviews (2147)

Jo Flavell

Lovely hotel. Extremely rude and arrogant reception staff. Unhelpful and argumentative. Certainly not the way to speak to guests. Made me feel very attacked and upset. The cleaners were all very friendly and lovely. Just try to avoid the men on reception. Good location, modern and clean but would never return.

Eversen Richard

The night shift attendant (tall, thin, with a beard and black glasses) was a racist. He refused to provide service and was contemptuous. When I asked for his employee number and manager's phone number, he refused to provide them and told me he had no comment. As a 4-star hotel, there is no direct drinking water and no kettle. When I asked the staff, I was discriminated against. Sadly, so far, I haven't seen any positive response from the hotel to all the negative reviews.

Smeu Mihai

I would like to start this review by highlighting the exceptional service provided by the hotel staff, particularly the reception team. They were incredibly helpful and made a real difference during my stay. I had booked a package through Eurowings Holidays, but upon arrival, I discovered there was no reservation for my room. Unfortunately, there was no apology from Eurowings Holidays for the mix-up, which was attributed to a system error. As a result, I had to cover the full cost upfront and later seek reimbursement. While this situation was quite stressful, the kindness and professionalism of the hotel staff helped alleviate the tension and made the experience much more manageable. The hotel's location is excellent—approximately a 20-minute bus ride from the city center, with the sea promenade just around the corner. There are also plenty of options for grocery shopping nearby, so you can easily find anything you need. The breakfast offered by the hotel was of high quality, and I thoroughly enjoyed it. All in all, it was a very positive experience. Would I book this hotel again? Absolutely! Would I recommend this hotel? Without a doubt!

laurence szwajkajzer

Very nice hotel, well located. Rooms are good, with comfortable bed. Bathroom is a bit small. Food is excellent, many thanks to Esther, the chef from the restaurant and the sunshine☀️ very nice personnel at the restaurant . We defenitely recommend this place, close to the beach, public transports. Thank you for the great and fun holidays we are having 🌸🤩👍

A E

Stole my money. I had transportation problems and didn't make it on time for the booking - couldn't cancel on Expedia on the day as it said reservation was ongoing. I called the hotel and receptionist confirmed their policy is to only charge first night for no shows, but they need to discuss process with their manager. Manager seems to have instructed them to cancel reservation and charge entire stay. I went to the hotel and said at least give me the room now if you're taking all my money and they refused. I complained to Expedia, who tried to contact hotel manager but said they didn't get any response but have asked the hotel to refund me. Hotel is ignoring request and won't return my money. I will recover it from my bank but want to warn other people not to trust this hotel with your money or financial details. Screenshots attached as evidence - be very careful. Also the location isn't great - not really in Palma city, instead on a very average part of the beach, very hard to park on the nearby streets and there's nothing but basic artificial bars and depressing style hotels. Much better off booking inside the city with a more respectable hotel.

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3.9

Google reviews (1612)

Mirela Mihai

I had an amazing experience there! I had sea view and this made my holiday to be better. The room was clean and I found there everything I needed. I recomand them! 🤩

Annaliese Ashmore

Having read some mixed reviews about this hotel i was unsure on what to expect. Upon check in, the lovely ladies at reception confirmed I’d been upgraded from a single to double room, which was a fantastic surprise. The hotel pool is peaceful, clean and well maintained, with views as good as expected over the sea. It’s clear from the photos the pool isn’t large, nor is the Nixe next door at three times the price. If you want an Olympic pool this isn’t the hotel for you. Breakfast offers a large choice and the restaurant offers both dining inside and out. There is a large gym with lots of equipment and yoga/pilate classes. Sitting on my lounger over looking the sea, I can’t see what there is to complain about. I can’t comment on all the rooms but mine is modern, spacious and in good condition. Staying for a wedding in a few days time and enjoying the relaxation in the lead up. Leaving a positive review as this hotel doesn’t deserve some of the comments. London guest October 2024

AK 94

Room: Junior Suite Stay Duration: September 7 - 13, 2024 General: The hotel is located in a charming local neighborhood, right in front of the beach. You have the option to spend the day on a deck chair by the pool or head directly to the beach, with easy access from the hotel. However, if you want to use the deck chairs and parasol on the beach, there is an additional fee. The sea itself is incredibly clean, warm, and captivating. It was relatively calm, the locals were very friendly, and I felt extremely safe. The room was equipped with a coffee machine and a minibar, with drinks included in the price. Staff: The reception, cleaning, restaurant, and massage staff were incredibly kind, friendly, and helpful. I’ve rarely encountered such welcoming and attentive staff at a hotel. Gym: The gym is well-equipped, although it lacks a cable machine. It offers three chest machines, two back machines, four leg machines, along with three benches, plenty of dumbbells, and treadmills. Towels are provided in the gym, so there's no need to bring one from your room, and there are designated bins for disposing of them after your workout. Restaurant: I only had breakfast at the hotel, and while the food was okay, the coffee was excellent. The juice was quite too sweet. For lunch and dinner, I explored nearby restaurants such as Picadilly (traditional Spanish dishes), Smashburger (just okay), Fusion (nice), and La Vaca Olivia (fantastic, highly recommended). Massage and Spa: Due to a back injury, I opted for a massage and spa treatment (the spa access is included with the massage). The experience was great—the massage therapist was very attentive and helped alleviate my pain. The spa, which includes a sauna, steam bath, and jacuzzi, was clean and well-maintained. Transportation: The bus stop to the city center and the cathedral is just a 2-minute walk from the hotel. The fare is 2 euros per ride, and the journey takes around 30 minutes. Room Service: If you don’t need full room service, you can simply ask the cleaning staff for fresh towels and a new bottle of water each day (you’re entitled to one bottle per day). The Suite: This is where I have my only major criticism. When I booked the room, the photos showed a suite on a higher floor with an exceptional view. However, upon my arrival on Saturday, September 7, I was given a suite on the first floor. There were trees and a wall blocking the view on the left, which was not what was shown in the photos on booking.com. Additionally, the air conditioning was very weak, causing me to sweat throughout the first night, and the refrigerator was warm and not cooling anything. I reported the situation to the reception. They asked me to return the next day after breakfast to see if a room change was possible. A technician was sent to check the air conditioning, but he explained that it was part of a central system that couldn’t cool any more than it already was. Eventually, they provided me with a fan. The next day, I was informed I could move to a different room on Tuesday (after already spending 3.5 days in the first-floor suite, leaving me with only 2.5 days to enjoy the upgraded room). On Tuesday at noon, I finally moved to a room on the 5th floor, with the sea view I had originally paid for. The air conditioning worked perfectly (I even had to turn it off at times), and the refrigerator was finally cooling properly. Only then did I start to fully enjoy my vacation. Since this was my first vacation of the year, I was quite disappointed to have spent over half of it in a subpar room. In my opinion, the first-floor junior suite should be priced lower than the higher-floor suites and categorized differently. Therefore, I rate this aspect 3 stars.

Sandy V

This a nice hotel which has a fantastic location, view and atmosphere. They had activities available, with a gym, spa, and an outdoor pool. The view from my room was nice, and during the night, I could only hear the sound of the waves! However, I think it needs a bit of TLC. Over then that, the staff was friendly, helpful, and was available 24/7, which is a bonus when you arrive late or leave early. They can call for a taxi, which is cheaper than an Uber. The buffet was so diverse and tasteful. There are many souvenirs, small supermarkets and clothes shops available within walking distance. The number 4 bus takes you to town and is very frequent. To be honest, there is no need to rent a car if you are just coming for a few days. I will certainly recommend this hotel for friends' gathering and for a romantic escape or just to a solo traveller.

Christian Hoff

Nice staff and breakfast. Rooms are a bit tired and the pool area is too small for the hotel and it’s guests. This results in to less snbeds and guests blocking them from early morning, and not using them until later. The hotel is located really nice on the beach and int the small town which has great restaurants

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4.6

Google reviews (1320)

Joanna Gizielska

Everything has been great so far except a couple of minor inconveniences. I feel that a hotel of this rating should routinely provide bath robes for guests. I've never stayed anywhere that doesn't and those hotels were of lower standards. Here they will ask you for a €25 deposit and you need to collect it from reception. Also water and a kettle in the room would be nice. The selection of food is great though. Overall would recommend.

Millie

Amazing stay! Stayed for 5 days (4 nights) in mid September. Good weather and good fill of people. Staff were amazing, helpful and attentive. Special mention to Nina on reception and Alejandra in the dining room. Room was perfect size for 2 - had a standard balcony room. Really clean and had the right amenities. Amazing rainfall shower - quite accessible to most. Small fridge in the room to cool our drinks overnight. 2 big pools outside (plus kids pool) and 1 smaller pool inside with the gym. Never had to wait for a Sun lounger - could always get one in the sun. Super lovely staff in the bar/ poolside. Good prices for lunch and snacks too.

Adam Walding

Excellent stay! Room was well furnished, communal areas well kept. Plenty of space for bike storage overnight if you're renting bikes. The system where you're allocated a table for your stay and that's your table throughout works well (especially as a solo traveller). All staff were friendly, and the 'skip room cleaning and get a 15€ drinks voucher' was a great incentive. Plenty of variety at the buffet and different options each night. This hotel is a little off the main strip (an advantage in my opinion) but is still on the main Can Picafort - Alcúdia main road with all the good transport links. If I'm back in Alcúdia, would book without hesitation.

Red One

I recently returned from a wonderful stay at Grupotel Marítimo, and overall, it was a fantastic experience. The hotel is ideally located, offering easy access to the beach, around three minutes walk, and nearby attractions. The staff were incredibly friendly and accommodating,always ready to assist with a smile, especially Isidor at the restaurant .The rooms were modern, spacious, and impeccably clean. The facilities, including the three pools and fitness area, were top-notch and well-maintained. Breakfast was delicious and offered a good variety to start the day. Additionally, if you choose to skip room cleaning, you’re rewarded with €15 worth of drinks, which was a nice perk during the stay. However, the one downside of my stay was the air conditioning. It was quite noisy, which made it difficult to get a full night’s rest on some occasions. While everything else was wonderful, this small issue did affect the overall comfort. Despite this, I would still recommend Grupotel Marítimo and would consider staying again if the AC issue gets resolved. It’s an excellent hotel that offers great value for the price!

Martin Kalužík

This hotel is a great place to stay during your vacation. The rooms offer everything a person would need for their vacation. They try to limit single use plastic so if you need any special amenities they will get them to you. During your first dinner you will have a table assigned for your whole stay. One thing to keep in mind is that drinks are not included during dinner. The food is amazing! I probably ate too much during both breakfast and dinner. :) The selection slightly changes every day. The hotel also supports saving water so if you decline cleaning for a day you will get 15euros for drinks. The location is not bad and is situated close to the beach. Keep in mind you need to walk about 4 minutes to get there and during summer the beach can get crowded. Overall great experience! :)

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4.4

Google reviews (1640)

Tara P

This hotel seems to be confused about which is its target market. It caters for children, full of rambunctious kids clubs, while simultaneously playing aggressive loud adult ‘club’ music by the pool starting early in the morning (from, say, 11am). Overall, would not recommend if you are hoping for a relaxing and quiet time. While the buffet breakfast is large, it would do better by reducing the scope of its offering and letting people relax a bit longer in the morning.

Kristina Kalde

We loved our stay and are considering this hotel for our next visit. It is well located and definitely family-oriented. We booked a room with Level Club access. If you’re spending time close to the hotel, it makes sense to include Level access. They serve a good breakfast with à la carte options, offer a canapé and cocktail hour from 5-6 PM, and throughout the day you can get soft drinks and small snacks, and either enjoy time at a private pool or by the sea. For Level members, sunbeds by the sea are free of charge. The rooms are nice. Our little one found a small present there, which made her really happy. The hotel also has a very cool kids club with very friendly and caring staff. Our daughter, who is usually shy with new people, loved playing with them in the evening. Parents have the option to leave their kids there from 8-10 PM. During the day, they offer different activities. I think the hotel managed to find amazing people working there who are entertaining kids. The hotel also has activities for adults, such as yoga, aqua aerobics, meditation, etc. We also had dinner included, and it was good. There wasn’t a huge variety, but the quality of the food was really good, and I think everyone could find something for themselves. However, I can’t say the same about breakfast. It seemed big but somehow average. Still, it had a standard selection. We preferred the breakfast in the Level Club. I can only recommend this hotel, especially if you have kids. They won’t be bored! :)

Dana Ammous

Highly recommended! Very friendly and helpful staff. The resort is suitable for familes and couples, so many swimming pools and facilities that make your stay wonderful. The rooms are fully equipped for familes with children and for couples. The locations is a great one, close to a bus stop and to shopping centers, supermarket and restaurants, although everything is available at the resort there is no need to leave the resort

Jess Archie

We just got back from staying here with our 3 year old and had the best time! The hotel has such a relaxing vibe to it I love the boho style! The breakfast was amazing and to sit outside overlooking the sea and beach was amazing! Staff were helpful and helped us hire a pushchair and we got to check in early. Can’t wait to come back

bogdan Niki

I give 3 stars instead of 2 just because of receptionists which they are at least for 4 stars hotels, but rooms are awful ,management very bad. Suggestions: You should pay more attention at swimming pool with wet deckhair,more and professional staff at lounge bar and diner, you can start working for next season after you properly close the hotel not when you have tourists inside.

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4.1

Google reviews (737)

Pak Fatemi

Our stay at this hotel was a bit disappointing. The room didn’t match our expectations for a 4 star hotel—there was only a single sheet on the bed, with no duvet at all, which made it uncomfortable. The sink drained very slowly, and for two mornings, the water wasn’t working, so we had to wait to shower. The balcony was also a letdown, as it faced a wall just a couple of feet away, making it impossible to enjoy any view or even see much of the sky. On the positive side, the pools were nice, the staff was friendly and the location was great, but the issues with the room made the stay less enjoyable than we had hoped.

Helena Aurora Christiansen Bergmann

All in all a good stay! Loved the rooftop pool and bar, the bartenders wonderful, kind, helpful nd polite. Breakfast var alright, but eating area a bit cramped. Rooms are small and there is little to none soundproofing. You can hear everything from/in the hallways. Everything was very clean and neat, and I love their focus on sustainability!

Welshie P's !!

Perfect location ! Staff were amazing and rooms outstandingly clean ! Two pools and a sun terrace, sometimes too busy so a stroll to the beach was just perfect ! The food was lovely, plenty of choice. The rooftop bar has a fab vibe with great beverage choice. Great to watch the sun set ! Ten mins from airport which was just ideal for starting your hols asap ! Highly recommend this hotel, especially being Adult only !

Floris van Dijk

Phenomenal hotel, 10/10 would recommend! Perfect location, 50m from the beach, also walkable from the airport. Top tier personnel; everybody is ultra friendly, quick, professional. You are treated like a king/queen here. The food and drinks are otherworldly good. Easily the best breakfast buffet I've ever seen anywhere.

D

My Husband and I booked this hotel based on the Location. The hotel did not disappoint, modern interior, good view from room and location was 2 mins wall from Can Pastilla beach. The staff were super friendly as well as the bar tender and cleaners. We have extended our visit for 2 nights and they have provided a discounted rate, bottle of wine and complementary breakfast, which was a nice gesture. The rooftop swimming pool was amazing, overlooks the beach. The room was clean and tidy and cleaning service was great and quick. Good variety at the breakfast and very tasty. The only thing to improve on is the pools, it would be a good idea to have heated pools, as both swimming pools were freezing cold even though the weather was 29 degrees. We would definitely book again at this hotel when we visit Majorca again.

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4.4

Google reviews (5840)

Kevin Cochrane

Overall we were happy with our holiday in this hotel. The room was fine, albeit a little dated and could do with some refurbishment, we were a family of 4 (2 adults & 2 kids) the kids “beds” were the sofa and a pull out bed, not ideal but we pushed them together and the kids loved this idea. We also had an issue with our shower leaking into the bathroom which I have seen on other posts, we did report this and it was attempted to be fixed but to be fair to the hotel I don’t think it can be fixed without changing the door for the shower. The food was hit and miss, some nights very good variety and other nights not so much but I guess that is down to personal taste. There is not a lot of options for kids I would say but again I guess that depends on what your kid would eat. The restaurant doesn’t seem big enough for the amount of guests so it can be a bit busy but the staff keep the tables clean in a very timely manner so it’s not so bad. Pools are fine although in the busier summer months I can imagine it being a bit of a rush to get a lounger. Entertainment at night is good, kids disco at night keeps them happy. We stayed in the Mallorca building which has a great view of the stage from the balcony which is perfect if your kids don’t like loud noises too much like our son. Kids club was fun although we weren’t exactly sure what was happening and when until the second half of our holiday so we missed a lot of activities. The game room is very dated, some of the machines either aren’t on or don’t work, same with the rides in the seating area, the majority of them were off for the whole week we were there. All in all we had a good stay here and we enjoyed ourselves so I would recommend but maybe temper your expectations of a 4 star hotel because in reality I think Eurocalas is more like a 3 star for what you actually get but it is still a good hotel for a family to enjoy a holiday

Michael McPartland

It's not a 4 star hotel. From flies coming up the drains to rats being caught and/or poisoned. The food was reasonable however a lot of it was clearly bought in. The staff were all friendly. Long story short we had to swap several rooms. Which rectified our situation to some degree. I ended up paying more. The coast area is beautiful however the hotel is quite far away. Not that this was an issue. The hotel needs some serious renovation and the lifts are horrific. Even the staff cleaners complained about them to us. We won't be back which is a shame as the staff were generally excellent.

Jiří “Jerry” Havlíček

We recently stayed at the HYB Eurocalas on Mallorca’s east coast and had a mixed experience. The location is convenient if you’re planning to visit nearby attractions like the Dragon Caves and Dino Park, but the coast itself isn’t particularly attractive or easy to access by public transport. Also, Palma de Mallorca is quite a distance away, so if you’re planning to explore the island, you’ll need a car or be ready for long transfers. This hotel is definitely geared towards families who tend to stay on the property. The food selection is repetitive, and after three days, we were ready for a change. However, the evening entertainment is decent, though the kids’ disco lacks behind the variety we’ve seen in other family resorts. The hotel’s facilities are quite worn, and it’s clear that many of the attractions are over a decade old, giving the place an overall dated feel. The primary guests here seem to be families from the UK, which shapes a lot of the programming and food choices. On the positive side, the stay was affordable, so we felt we got what we paid for. Overall, it’s a decent budget choice, but I’d recommend it mainly for families looking for a simple, budget-friendly vacation without too many expectations.

Leoni Reeves

Staff are really friendly, plenty of choice for food for both kids and adults. Beds are slightly uncomfortable and bathroom flooded slightly after shower in disabled facility room but other than that would definitely visit this hotel again. 5* amazing for kids

Alan Eastwood

Thank you so much HYB for a fabulous holiday! Our first time here and can’t wait to return next July for the bigger water park opening! Food has been amazing best all inclusive we have been too fresh pizzas for lunch we’re our fave and dinner was lush always something for everyone, and I have one fussy boy! Big shout out to animation team who are superb with the kids Chip, Nico Cecilia & jenny (sorry if I’ve missed anyone yous were all awesome!) We will miss you guys! And also Said the bar man knew our drinks after a day we didn’t need to say what we wanted. All staff are so friendly rooms cleaned every single day the house keeping staff do not stop all day and night. Thank you again for an awesome holiday we can’t wait to return next year 🤍 Xxx

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4.3

Google reviews (2785)

Jennifer Li

Location: Great, next to the beach. There's some supermarkets around. Facilities: 4 pools, 2 for children. Pools were clean and bathrooms kept relatively clean despite being very busy at times. Everything was quite accessible - no need to walk long distances. Gym was very basic- maybe add more mats, fix the barbell, fix the bench. Offer boxing gloves- since you have punching bag. Kids-friendly: Kids club is great, our 4 year old daughter enjoyed it very much and even made a new best friend. Andrea and Deborah are really amazing with kids. They have the patience and passion to do face painting and make crowns for the children every day. Mini disco every night at 20.30- very entertaining for the kids. Entertaining : Huge applause for the animation team, they are full of energy, good mood everyday and they remember the guests name. The team is very engaging and happy, but they are also not pushy if you don't want to participate which I appreciate a lot. Games, exercise and shows everyday. You don't get bored but it's also not overwhelming. Rooms: Block 3 has an amazing view but can be loud until midnight as the bar is right below it- but it didn't bother us. The other rooms in block 1 are more quiet. The rooms are a bit old and some places broken. It would benefit a touch of paint and some repairs. The bed was a bit too soft but since we didn't spend much time inside it didn't bother too much. Food: Buffet was okay. Sometimes the food was a bit too salty, and lacked a bit of variety. I think that's the only thing the hotel should really try to improve on is the food selection and quality. Too much sweets- some evenings there was three desert stations out of 8 stations. For an island, I was expecting more seafood and fish.

Massimiliano Angelucci

The location is wonderful, with a beautiful view on the turquoise bay and towards the town of Palma. There´s the possibility to enjoy the sun as well as the shadow of trees directly on the coast. It is possible to swim on the sea but also in 2 swimming pools and even though the hotel was already at 3/4 full I never had problems to enjoy all services and never had the impression of crawd. But the best quality by far is the Staff, very friendly and professional in all services. The director Jacopo was anytime available and asked us several times how the vacation was going, the Bar Manager Martina was a pleasure to see with the cheerfulness and positive energy she convey to everybody, the Chef Gabriele which managed (I don´t know how) to prepare for every meal a huge Buffet with delicious recipes for all tastes (including vegan or low calories ones) + a fantastic Paella every day. The animation team (Carlos, Ciccio and the others) is cheerful and funny but with enough discretion. They proposed a lot of activities and interesting shows every day. Johanna from the Reception and the rest of the Staff from the Spa to the Bar and the Room Service, have been extremely lovely. We just left but we miss already such a great time we hat with them. We would be pleased to come back again and again as soon as possible. Highly recommended +++++

Katie Collins

Second time we have visited, this time with 2 children (age 2 and 6). Love the location, the beach is gorgeous. Our room was perfect and we spent every day at the kids splash pool. My girls loved Kids Club, in particular Andrea who was very kind, caring and attentive. Meal options were often repetitive, though still delicious. It is very busy at meal times so can feel hectic. Service usually good (depending on the staff member). There was one day our room was missed for room service, but the team were there early the next morning to complete this. Overall, a really lovely holiday.

Albert Zielinski

Don’t have second thoughts with this hotel! It was so great. Just looking at the pictures, and some comments we were close to looking elsewhere. Thank God we didn't! We thought that due to the pool-size there wouldn't be enough sun beds but no matter what time you arrive, whether morning or afternoon, there is enough space for everybody. In addition, when you look at Google maps, you may think the bus stops are far away but if you just go to spar next to the beach located next to the hotel (which maps doesn't show as there's no direct path on the beach) the bus stop is 4 minutes away. The staff were super friendly, gentlemen at the bar were always nice, Martina was always enthusiastic and had a smile on the face and (sorry for forgetting the name) the entertainment coordinator from Sicily, Italy was always a good chat. Nonetheless, all of them were great!! Facilities of the hotel were amazing across all hotel sectors! The views were great as the hotel is located proximate distance to the beach. The rooms were comfortable and have AC. The every night shows have always been energetic, and very good entertainment. Overall, we were super satisfied and if we were to come back to Mallorca, it would be to this hotel.

Svitlana Shevchenko

very satisfied with the hotel. tasty, high-quality food, a variety of drinks. its own beach and beautiful views. very friendly staff, even when the hotel is fully booked. highly recommend and want to come again!

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4.2

Google reviews (1837)

Claire

We stayed at the end of October, the hotel was clean and cosy. Not alot of sunbeds but did not matter to us as the hotel was quieter. If you love the beach, it is the perfect hotel. Staff were friendly and helpful, breakfast was nice enough with plenty of selection. Value for money. We hired bikes for the four days we were there and were able to house them at the neighbouring sister hotel over night. Lovely stay, beautiful views too. Roof top bar is a must before heading out for a meal!

Hunor-Chris Bocz

The food on the half-board plan and stunning views from the rooftop pool were definite highlights. The hotel’s location right along the coast made it super easy to reach both the city center and airport with quick bus connections. While some of the staff spoke limited English, and the main waiter was a bit strict (even borderline rude) about meal time limits, one standout waitress made up for it with her warmth and enthusiasm. Overall, a great pick for a short stay in Palma! Solid 4*

Kat

Lovely clean hotel, nice rooftop terrace just a shame pools are very cold and very small. Spa has to be prebooked and not with a pool and gym very small also if you like to use those things. Food was nice at dinner, especially the salads, breakfast was ok. Staff friendly too. Always loved the location and have been to Can Pastilla many times. Probably wouldnt book again purely due to pool size as i do like to swim but otherwise definately would come back.

Sascha D

We booked this hotel for the location and it did not disappoint! Beautiful rooftop with lounge chairs and a pool. Amazing views of the ocean and beach as well! Rooms are fine but cleaning could be better. Bath towels are old, rough and raggedy (should be replaced). Breakfast could be better. I would stay here again just for the location and rooftop!

Tracey Rushworth

Fabulous hotel, the roof area was stunning, amazing views. Breakfast was delicious so much choice. Thoroughly enjoyed my stay.

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4.2

Google reviews (1732)

Ewelina Zawadzka

We stayed for 3 night, just for short party time, due to my friends birthday. Location of the hotel was perfect, modern and clean rooms with very comfortable beds. Many clubs and pubs around hotel area, plenty of nice restaurants and local shops to buy some snacks and drinks. Perfect place for someone who is looking for a party and nightlife style. Our rooms were on the high floor with amazing view on the Sea. Hotel had a beach access and many sunbeds around the pool, so you always could find some spot to chill. Meals were in the Buffett style with good quality of food, local food was very nice and fresh, also friendly and helpful staff.

Dan Jack

Stayed here a few times now, stayed in the basic room first time around and it was good enough for the price. If you can afford extra to get the 'superior sea view room' I'd recommend it as it has a nice balcony and more spacious room. It's in a good location (although the hill is a killer to walk up late at night after a long day!) The views over the bay are superb. Pool & bar are good. The inclusive breakfast is decent and has a good variety.

Raihan

One of the best view you will get if you book sea view side. Everything was wonderful. We had a half board. For the breakfast as usual 4 star quality. But for the dinner, for my baby i asked for grilled fish once, who made the grilled he was putting to much salt because i asked him for 2nd time. Again the next day same. So i understand that was restaurant policy (may be). Overall experience nice other that dinner.

Giedre B

The place is clean the location is perfect and the views too . The rooms are spacious but very plain for a 4 star rating …the mattress is very hard the room has only 2 plugs to charge what you need air condition barely worked . The parking is very small so need to book in advance and it’s 20€ per night be aware .

Flavia

We stayed at this hotel for 7 nights, in September '24. Everything was ok, the hotel is big and has many facilities (+ bonus for the elevator that takes you directly to the beach). We had half-board meals included and seaview room, at 9th floor. The dinner is not "wow", but you get used to it from the 2nd-3rd day. Very varied and good breakfast. Drinks at dinner are not included in the price, they must be paid separately. Any extra facility is paid for (safe box 3 euros/day, parking in front of the hotel 20 euros/day, minibar in the room - they had several packages). I didn't stay at the hotel pool, it looked nice... but the water wasn't heated. (although the pool was on the South side, the sun only came around 10-11 o'clock, and you stayed in a cone of shade until then). There are no free parking lots around the hotel, and the area is a bit on the "hill". Be prepared to climb a bit to the hotel, if you are on foot. Overall it was ok, we were not bothered by the noise of the Magaluf area or the other guests, it was perhaps a more chill period, being September. We were scared due to other reviews where they said that the hotel/area is noisy. Good thing I still booked here.

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4.3

Google reviews (759)

Joy Little

Hotel was spotless very friendly staff nothing was a problem for them. You are right in the heart of the shops and clubs but once your door and windows are closed on your balcony you can't really hear them. Pool area was lovely and again spotless. The only thing that let's this hotel down is choice in menu. My daughter was at it's sister hotel they had the same menu but much bigger choice in food.

Toni H

4.5 * if this option was available. Delightfully surprised. Exceptional friendly staff support. Rooms clean and serviced daily. Wanted to give 4.5 * but not an option. To me, it lost the 1/2 star * on the bathroom, but this was of little importance because of cleanliness.

Kateřina Klimešová

We were staying in mid June as a family with 2yo a whole week. The room - Junior suite was perfect for our family, with plenty of room. The furniture looks like new and whole room was very nice and clean! The food was something else! I have never had such a great food! Good options for the child as well. The stuff was also very nice. The only thing is we're use to eat at different times, earlier, but we managed within couple days. Everyday program at the hotel was also nice, the only complaint i have, is our room was directly above the performing stage so we couldn't get to sleep until 23 o'clock. Otherwise I highly recommend this hotel!

Anastasiia Snisar

Small but really nice hotel in just a perfect location in Palmanova. 2 min walk to the clear sandy beach and evening promenade with cafes and bars. Staff is friendly and animation team did a great job. The only downside for us was the selection of food in the restaurant. Themed dinners were good, but lunches had a poor and repetitive selection.

Lynn George

The entertainment girls very good at their job. One, I think was Grace, a very good singer for karaoke, made sure she got others up to help. I got up once, was told she wanted me up again - I was good. She picked song. As I'm a Geordie she wanted one of songs we sing. Verse and chorus written out for her, since she understood music, that was written out to learn, 'When the boat comes in' from TV series. As she was Italian it was difficult getting her to understand Geordie dialect, what words meant but I did my best, hopefully it was something different for her. Good on her for trying!

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4.2

Google reviews (684)

Fern

Really lovely hotel. Basic but clean, nicely decorated and lovely staff. I couldn’t believe how close it was to the beach and although maps says it will take 1 hour to walk to centre La Palma, it is probably 40/45 minutes and that goes quickly as it’s gorgeous scenery on route! Staff were so great, they helped me move rooms as the lift wasn’t working and I can’t climb too many stairs, they recommended places to eat & explained how to use the public transport. I have given this hotel a three star instead of four as the lift was broken, the pool table was out of order and the rooftop bar was closed. I feel if these things were fixed/open it would be a 4 star for sure. The pool is a lovely size, quiet and very clean. I would go back!

Julia Coutto

The hotel is good, and the location is nice, very close to the beach. It's not in the center of Palma, but it's also not too close to the airport, which saved me from hearing planes taking off all the time. The rooms are small but clean. The staff is very friendly. I think we paid 110 euros per night, which could have been less in my opinion.

Joseph Thurston

Pros: really friendly and welcoming staff, great location 2 minute’s walk from a fantastic beach, rooftop bar with modern aesthetic, scenic walk along the seafront to Palma but it will take you about an hour (or 30 min by bus) Cons: small rooms with little to no soundproofing, lack of sockets (none next to bed), planes landing and taking off can be heard from rooms, no direct access to the airport via bus, breakfast was ok. Overall, I found the quality of the rooms in particular to be lacking considering the price. And if you’re sensitive to noise, this may not be the best hotel for you. However, it’s nice enough as a short family getaway or perhaps for older guests, given the laid-back location outside the hustle and bustle of Palma.

Sergiu Vicas

Simply amazing. We had a great room with a beautiful sea view. The beach is 1 minute away from the hotel. Also full of restaurants and cafe places in the area.There is also a cycling path and running path close to the beach. You can rent a bike from the hotel for a whole day. The rooms are not very big, but they are very clean. The staff is very friendly and reception available 24/7. The hotel also has a pool available for the customers. Ciutat de Jardin is a very quiet and safe area and great for a holiday. The beach is big enough and made out of smooth sand. It is also situated 5 minutes by car from the airport and the shopping center. The bus station is also very close and you can use it to go to the city of Palma.

Syd Wright

everything about this hotel was perfect. breakfasts were delicious and great value, pool was great, rooms are clean and comfortable. staff are friendly and always available to help.

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4.4

Google reviews (2960)

Antonio Dedic

Such a nice hotel! Definitely not a hotel for a beach vacation though. The rooms are top notch, but you’ll need the view of the marina. Some rooms are next to the stairs, which may be a little bit too loud for some people. Lobby is one of the nicest ones I’ve seen. Staff is going out of their way to help you. I’d come back

David H

Room was very nice although being on the back of the hotel. Location was ok just a little out the way of the main shopping area and cathedral but meant was nice and quiet at night other than 1 night out of 3 when traffic built up. Food in the restaurant was also very tasty.

Rosie Posie

I stayed in a basic room on floor 6, my boss in a luxury one on floor 1. Both rooms themselves are the same size, it's just the sea view Vs city scape, access to sun loungers, spa etc that makes up the difference. If you want a base for exploring this is perfect and the buffet breakfast is definitely worth paying extra for.

Lisa Stock

Very much enjoyed our stay at the Melia Palma Marina: - The Level lounge is excellent! Great food and drinks during cocktail time (5-7) and also outside this time. Split into different areas - restaurant, lounge, balcony and a great working area - Lounge was very relaxing and nice touch having big screen to watch sport over a free drink and snacks! - Rooms were clean and OK. Amazing view of the cathedral and marina. - downstairs restaurant, bar and lounge all open plan so may get crowded in summer - Pool wasn’t open and was disappointed with the Spa. Doesn’t open until 11am and you only get access on 1 of the days. Staff were very rude! - Location is the other end of the town to the shops etc, but nearer the bars and in summer clubs. - Taxi from airport was easy and only €25. Cab to train and bus station was €10. - Lovely Italian a few doors down and some nice restaurants close frequented by locals. - Loves taking bus to Valdamossa and Soller train and tram. Tip when you wait in Sóller town for tram, two come separately and everyone gets on the train at the closest carriage and Valdamossa bus was a scramble on way home so get to bus stop early! Overall

Tavishi Matthews

I attended a 2 week meditation conference at this hotel with my friends. It is a beautiful hotel and the workers are extremely professional and helpful. The location by the waterfront is fantastic. It is less than 2km to a gigantic shopping center. There are restaurants, cafes and supermarkets close by. Highly recommended.

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4.2

Google reviews (1537)

Joanna Baxter

All I can say is we had an amazing Christmas in portals, the lovely lobby with Christmas tree was so welcoming and cosy, friendly staff who were lovely, nice clean room and a beautiful spa - we always rave about how good the special aromatherapy showers are! Our daughter loved the soft play area which was so fun for her and also very clean too. Thank you for making our Christmas away so special 🎄

Rupert Willis

Staff were great and really helpful. Food was nice and the breakfast had lots of options. There is a very nice gym and a spa although we didn't use this. There is a play area for kids as well. We did think that the rooms were a little dated and could do with modernisation but saying that they were very clean! The bar was reasonable price wise but a little small. Location wise, it is about a 10-minute walk to some really nice beaches and a fantastic (albeit) expensive marina. Just going to look at some of the mega yachts and picking your favourite seemed to be a daily occurrence! All in all, we had a very nice stay here and would definitely consider it again if we were to return.

Rafaela

The rooms are well clean and the staff is nice. Buffet has a lot of options and the food is good. During breakfast, cooks make pancakes or eggs on the go. On Saturday, dinners have a chocolate fountain, with candy and strawberries. This is a nice touch for kids and adults!

Kev A

Great friendly staff. Nice and clean. Breakfast food excellent and great choice.

Alisa Cerniavskyte

+ We were looking for a reasonably priced hotel with a large swimming pool. We didn't want to stay here at first, as the rating was quite low - only 8 - but the hotel met all our expectations and even exceeded them. Great gym, good breakfast, comfortable beds, excellent air conditioning, parking (normally its cost is 7 EUR per day, but since the gate was not working, we parked for free), big pool with plenty of sunbeds. The location is also superb - the capital Palma is a 15 min drive away, with lots of restaurants and cafes around. - As we left early - 7:00, we didn't have time to eat breakfast, as it doesn't start until 7:30, so I would recommend bringing the breakfast start time a little earlier. Also, I think the breakfast should have a bit more healthier food options.

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4.0

Google reviews (1154)

Alayna Parish

For anyone expecting a 4 star hotel, this is absolutely not. It’s 3 star…at best. It’s a shame as the hotel has potential, it’s in a lovely quiet area, the major let down is the food, even 3 star would be pushing it. I’ve not stayed in a 4/5 star hotel, let alone 3 star that doesn’t check your room number and allocate you a table, there’s nothing here so people just flood in and for our first dinner & breakfast we couldn’t even find a table, finding a clean one even harder. Food is left stacked up meaning if you want a table you have to clear it yourself, though even when they do ‘clean’ them they use the same cloth for the chairs and tables! A lot of the plates & cutlery aren’t particularly clean, definitely nothing close to the 4 stars they market as. Nothing feels particularly clean even at the start of service, worst of all some of the chicken off the grill was raw…absolutely disgusting. If we hadn’t noticed, or a child had eaten it, it could have made them extremely ill. Snack bar is hardly worth a mention, dull, dingy & nothing appetising. Very noisy at night, last night there was music & shouting at gone 2am with clearly no attempt from the hotel staff to remedy, given this is marketed as a family hotel that’s unacceptable. Kids pool is nice but very cold, it’s not heated, our room was a good size with big balcony, no kettle or anything in the rooms. Overall, basic, food very disappointing, nice area with a lovely bakery nearby but don’t expect anything close to a 4 star in terms of service or food.

Richard Taylor

Great hotel if you have small children, (I.e.under 10) not so good for older children or adults seeking peace- however this may not be the case when schools aren't on holiday. Staff are really good with public areas very clean and tidy, the other areas are not so good but we stayed the penultimate week before the end of season. Food is plentiful being served in a buffet style but it did get a little samey day after day. On that note lots of posters about food allergies but no information on the oft mislabeled food.

Adam Kirkland

The rooms were clean and the staff were very welcoming. The kids facilities and splash pool are brilliant. There’s plenty to keep them entertained with the water slides. We can’t thank enough the lifeguard Mariano for saving our 3 year old after she ran off to go down a slide without her armbands on. His quick reactions were exceptional! We offered him a tip as a thank you but he would not accept so we have to give him a special mention. He is the reason we have to give this hotel 5 stars!!

Niki Young

It's 2.20am.. The music is literally pumping and I have to get up at 7am to catch a tour to the caves with my kids at 8am. (This is meant to be a family hotel). So, honest reviews only tonight/this morning... This place has potential to be so much better than it is. The staff are what prevent me from giving it one star. Room is ok but...Wardrobe door hanging off, balcony doors don't close, so not secure at all. Food is ok, but... only one restaurant and it gets very samey. Only beige buffet of cold burgers available outside of restaurant hours. Drinks are low quality, with bitter, headache-inducing wine and they have no idea how to make a cocktail. I'm on all inclusive, but can't really bring myself to drink as a result.(No bad thing I suppose). Advertises as having WiFi, but... it's not available on laptops. (Huge problem if unfortunately you have to work at all. I did, so ended up working off my phone which took 10x as long) Kids disco is cute but... It's the same every night and the lights are up and bright (I think they're like that all night )so zero atmosphere in the bar where all activities take place) The entertainment team try throughout the day but ... don't seem to have any actual activities... They ask if anyone wants to play cards, and that's bout it. Pools are good, but...not heated at all. There's a shuttle bus into Palma, but... It's only on Tuesdays and Thursdays. My kids are enjoying it but... They don't know any better. It's not an awful place, positives are really just the staff being hard working and friendly, it's nice and clean, the food in the restaurant is actually tasty (freshly baked pastries in the morning is a nice touch), and there's lots of lovely guests...but I think forewarning is useful to anyone hoping for more.

Roy Moore

Room really good, had a problem with door locking but they were up instantly to the room to fix. Only reason for a 4 was no tea, coffee making facilities within the room. Service was good but at times was a little lack luster, when busy you knew it was busy and with the two drink rule a party of 7 takes four people to get drinks. All chefs and colleagues were nice, special shout to bar staff Tamara and Rocia who worked there socks off. Couldn't get a checkout room on final day even though no one but us booked shower room. Location is very out the way with very limited around, however bus service outside and cabs are available. Free shuttle get booked very quickly so advise book on arrival Other points of hotel views are nice especially when lit up in the evening, pool is clean despite the reviews. It is a French resort so as English group it was difficult but it really is what you make of it just get involved. Food was so so, I wouldn't say bland but a lot of repetition though effort is made with different cuisine each night. The one thing that really makes this hotel is the animation team, big shout to Cyril, Nicole, Nicolas, Matilda and Johnny please excuse me I've forgotten anyone but these guys make this hotel. Work extremely hard to get everyone involved Overall some really strong points but also some negative. Good 3 star not a 4... Obviously this only my opinion but you will have a good time none the less

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4.5

Google reviews (1744)

Stephen Baggaley

We were there for a long weekend at the beginning of the season. Our room, 1301, had plenty of space and a view over the pool. There was a kettle,microwave, fridge, 2 TVs and a good size bathroom.

Pankaj Aidasani

Hotel management is terrible and the AC in the room was not working and was neither checked. There is no technician in the night which is a nightmare as any problem reported won't be fixed! Total waste considering having paid 167€ for half board! Food too cold and the variety is nothing like what you get in a 4 star hotel! Only good thing was the spa which also was never available from the time it should be! Please choose other places which are better situated and cost effective. Don't provide your identity card for the management to have a saved copy because that is no longer the norm in Spain! Only provide them with the details. Pay for your drinks in the bar and don't fall for the deposit of 100 €

Tom Neale

A Great hotel, in a good central location. The rooms are modern, spacious and clean offering everything you would expect. The food was fantastic and children's entertainment very good. So good we've booked to go back in a few weeks!

Henrik WH

This is a nice hotel with a nice location, with two bih minuses as far as I was concerned: the pool is not heated, meaning that unless children are vety active they get cold if they are in the water (I also did not really go into the pool because its too cold). The dinner buffet is terrible, simply too generic and boring food for there to be any point in having the full pension. The breakfast buffet is great, and the pool bar/cafe is also good.

Apple Max

I recently stayed at Marins Playa, and it was an absolutely horrendous experience. From the moment we checked in, it was clear that the hotel staff had no regard for their guests. The service was appalling, with rude and inattentive staff who seemed more interested in chatting among themselves than assisting us. Our room's air conditioning didn't work at all, turning our stay into a nightmare. Sleeping in a hot room that felt like a sauna was unbearable, and despite our complaints, nothing was done to fix the issue. It was as if the hotel didn't care about our comfort or well-being. This experience was utterly unacceptable, and I wouldn't recommend Marins Playa to anyone. Save your money and stay somewhere that values its guests and provides basic amenities that actually work. Avoid this place at all costs.

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4.4

Google reviews (3131)

Nicola Dady

If I could have given this hotel a 10 star review I would have done. Booked last minute as a much needed break from reality, I didn’t really do any research. What a surprise to find the location is outstanding, one of only two hotels on a very quiet cove, the views are simply stunning. We arrived late but welcomed warmly with a glass of bubbly by Rafael, on reception, who quickly and efficiently checked us in, took our bags and sent us off to the restaurant for dinner before it closed. We were amazed at the choice of food on offer, the restaurant use small warming plates so the food is turned over quickly and there were four grill stations. The drinks choices were good and the desserts to die for! We found our room lovely and clean, the view from the balcony was beautiful. The chamber maid was so helpful even though we conversed through sign language, nothing was too much trouble. Honestly the whole holiday continued in the same vein. Friendly efficient staff & the hotel itself considering it was end of season was kept beautifully. Hats off to the management team, we will be back!

Karen Pattison

Just came back from a 10 day holiday with my other half. We wanted a quiet relaxing holiday as it was our first holiday in 24 years without any kids. This place definitely was what we wanted location was lovely right by a small beach a few little restaurant and shops and very quiet. The hotel was lovely rooms clean food was nice staff were lovely. Had bits of entertainment on through the day and evening so you could get involved if you wanted to. We will definitely be returning.

Malcolm Evans

We were really impressed with the resort. The staff were accommodating, and polite, and made you feel so welcome. The restaurant offered multiple food choices for every palate. The quality of the food was excellent. The amenities and entertainment were first-class. I would go back to the hotel and thoroughly recommend to people of all ages.

Lucy Gilbert

Had an amazing holiday here, beautiful views and friendly staff. Sergio and Christian were so friendly and welcoming, Great entertainers! Food was almost the same everyday and not much of a selections. Cold meats and salads had more variety than hot food. Beds weren’t too comfortable but the room it’s self was clean and lovely! The hotel entrance was amazing, smelt so clean and always Bristo fully presented

Orlando Pinto

Buffet is great and with a lot of choice. Quality wise I was surprised positively. I was not amazed but felt like checking everything out at least once. The hotel is clean and provides the needed experience for you to relax with the family or friends.

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4.5

Google reviews (2266)

Grahame Green

Lovely hotel with beach right close by. The hotel was clean and plenty of staff to help you. The food was amazing. Couldn't fault it. We really enjoyed the 4 specialty restaurants too which made a change from the buffet. Nice location. Close to shops etc. My only complaint is where our room was located (right outside reception & hotel opposite which attracted lots of noise from bus drops offs and pick ups early in the morning and delivery trucks). Next time I'd pay more for a sea view guarantee no noise.

John Miller

The AluaSoul Mallorca Resort impresses with its fantastic location right on the beach, modern and comfortable rooms, as well as a diverse and high-quality buffet. The excellent service and friendly atmosphere make it a special experience. For those seeking extra luxury, I recommend booking a Premium room to enjoy exclusive benefits. A perfect destination for a relaxing and unforgettable holiday!

Paul Crockford

Great location for what we wanted, just 5 minute taxi ride from the marina. A few shops and bars close to the hotel, if you fancy a wander about. The hotel was lovely, staff were so helpful, friendly and always on hand if needed. Room was clean, comfortable and what we needed for are stay. For the meals, there was always plenty of choice and tasted nice. Even though it was October when we went, it was still warm with plenty of sunshine, we would defiantly come back again, and stay longer next time. (The photo's don't quite do justice as it was overcast when I took these).

Paul Allwood

A lot of things about this hotel are fantastic. The food included in the AI package is very very good. Varied, lots of choice and tastes of very good quality. Hotel location I actually think is fine, I can walk to the Marina in 10 minutes and another 10 more to the town centre. All the staff seem friendly and always have a smile on their faces. The evening shows around the pool are also very good and enjoyable. Shout out to Luis Diaz from the animation team! .......if you know you know The rooms and public areas are kept very clean, fresh towels daily, bottles of water given for free The main downside for me has been the rooms. They are so noisy, either from the road outside or even worse from the neighbouring rooms. You can pretty much hear everything going on whether its talking, people's footsteps, furniture being moved around etc. My neighbours have had their TV on quite a lot and I can hear virtually every word being said from it through the walls. I just don't know why they would build hotels with walls this thin, it can make relaxing in the room extremely difficult at times. If the rooms soundproofing were better I probably would have given the hotel 5 stars but the noise in the rooms really let's it down. Shame as I doubt I would actually return based on this point, it really can be that bad.

Amy Mcnamara

Have just spent 6 nights at this hotel, and have loved it! Rooms are a good size, kept clean by the cleaners every day with fresh towels and water every day. Our room was not pool/sea view but it did mean we had a beautiful view of the sunrise in the morning. We had all inclusive and were impressed with the quality of the food, variety each night with a theme but still enough for me as a fussy eater. Small beach/cove on the hotel grounds which is great, a few shops just a few minutes walk from the hotel and 10 minute walk to the marina with lots of restaurants to choose from with a great vibe. The entertainment team Wilson & Alessia were FANTASTIC! Provide great energy around the hotel, they make sure to get to know you which is nice and they put on a great show in the evenings, both incredible dancers and couldn’t ask for anything more from them! They alone have made our stay 10/10!

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4.4

Google reviews (839)

Eva-Maria Ridder

We stayed at the hotel for 2 nights after a very short (about 20 minute) notice of our arrival. Regardless of the short notice, the staff was very well prepared and even noticed during the check in it was my birthday the following day - they sent up a bottle of wine and some chocolates which was very kind and thoughtful. The rooms are clean and simple and the pool area is lovely with very comfortable lounges. The hotel has a very cozy feel as it is smaller than most others in the area. The staff were exceptionally nice and attentive, which really made the stay very comfortable, especially as we had had an awful experience in another hotel in the area which had promoted us looking for a hotel on a very short notice. They really saved our holiday and made us feel very welcome.

Anna S

The hotel is close to bus stops and beaches which is very convenient. The building is nice and clean. Toilets/showers I think are good only if you sleep alone - all sounds get much louder from there if you know what I mean, no intimacy. Water flows to the room when shower is taken. Cleaning - never leaving additional toilet paper - you have to go to the reception to get one which is embarrassing. Also we booked a room for 3 with 3 separate beds via booking but after payment they said they are not sure if we get them.. phone from Booking solved this. Then we were asked for 50 eur deposit per night at the hotel - also it was not mentioned in the booking description and not in their website, which they claimed to Booking. Finally we did not have to leave it. Also, we ate breakfast there, I asked twice for gluten free bread which they claim to have but I didn't receive it so ate without it. Overall bad experience as for a 4 star hotel - the worst from this category I had occasion to use

Alain KHUON

I stayed in a deluxe room at this hotel for 3 nights, but it was on the first floor, lacking a good view and privacy. Despite paying for a deluxe experience, the room only provided interior comfort. On the first day, I reported this issue, but the receptionist said I had to speak with the manager the next day. On the second day, I reported it again at 10 am and was told they might be able to move us to a higher floor. After 30 minutes with no response, I had to follow up myself. The manager then said she couldn’t do anything for the second night due to the short timeline for switching with another future occupant on a higher floor. They offered a room change for our last night, which wasn’t worth the hassle. If you want a deluxe room with a panoramic sea view, request not to be on floors 112, 113, 114, and 115. Call the reception in advance to ensure a higher floor with an amazing view.

Liam Bennison

I’ve stayed in many different hotels around the island and this stay was one of the best. Such a great location, easy check in, clean room, quirky shower room in the hotel room, comfy beds, quick WiFi, efficient maid service - everything was great. I received some help from different reception staff at different times and they were all so friendly and helpful. Will absolutely return to this hotel and definitely recommend it to others! Thanks again

Olivia Graham

Reception and service staff were so friendly, accommodating and helpful from the moment of check in to check out. Hotel was great, ideal location, pool was lovely and rooms were really nice. Breakfast was very good and pool bar service also great. Would visit again!

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4.2

Google reviews (1100)

Joël A.

I chose this hotel because of its decent overall rating, but my experience was far below expectations—borderline unacceptable. The first morning felt like waking up in hell. Non-stop loud noises from cleaning machines filled the air, making it impossible to rest. To make matters worse, our room was placed right next to the glass container, ensuring we got the full experience of the garbage truck emptying bins at an ungodly hour. Absolute misery. We requested a room change, and while I appreciate that they accommodated us, I find it incomprehensible that we were assigned such a terrible room in the first place—especially during a period when the hotel was far from full. As if that wasn’t enough, the next morning at 11:05 AM, we were rudely reminded that check-out was at 11 AM sharp—as if we were being kicked out, despite the fact that we were literally about to leave. How unprofessional and discourteous! To top it off, there is no nearby parking whatsoever. The overall lack of respect for guests is staggering. If you value basic customer service and a peaceful stay, just avoid this hotel.

simonimo Klat

Not worthy for the Price. A bit outdated, rooms had wierd smells. The aircondition is only working with hot air, the floor is dirty, my bed has multiple black hairs, and the toilet even have brown spots on it. The rooms is also very sound sensitive.

Kiara

It was my first time in Mallorca so before you go get ready: it's more a German island than a Spanish one. The hotel is mostly frequented by German pensioners. The rooms are nice and breakfast/dinner are served with a buffet concept full of choice but of average quality. It seems the rooms were renovated recently but the surroundings belong probably to the 80s or so. In conclusion: if you don't care too much about a lively atmosphere this hotel works well

Piotr

Plus: I really enjoyed my stay, Eugenia and Margarita from reception are amazing, I felt very welcome from checking in till checking out, they are nice, helpful and ready anytime to answer all questions. Hotel is nice and clean, housekeeping is doing great job, I loved my room. Delicious food, dinner much better than breakfast. Francesca from restaurant was amazing! Great location and price, definitely will come back. Minus: there is no iron, no kettle, no tea or coffee available in the hotel, I was disappointed. Another thing is safe in the room, you need to pay extra to use it, doesn't make any sens. Even if you have dinner included there is nothing to drink. I had to pay extra every day to get some drink, I don't understand why breakfast is plenty of drinks but dinner not even water. I'm sure small things like that would make my stay much better.

Shaneen D

Location is perfect, right next to beach. Rooms are clean and breakfast is lovely. However… 1) the walls are paper thin that you can clearly hear conversations of the next room (you will not get a good sleep) as well as the blinds not being able to block out the sun effectively. So you will be woke up by the sun each day. 2) the tall man who works in the restaurant is honestly the rudest person. The first interaction we were on our way into dinner and we stopped to wait for someone to assist us into the restaurant however no one came so we preceded to walk in. The man approached us and stopped us by placing his hands on both me and my partner which I truly didn’t appreciate and made me feel uncomfortable. This was to get our room number but please keep your hands to yourself as me and my partner do not appreciate being man handled. The second horrible interaction with this man was at breakfast time. We had finished 2 plates of food and we’re going up to fetch something else. When we came back the table was cleared which is understandable but the cutlery was gone also. So we sat down the table next to it which had cutlery/cups. This obviously annoyed the man as I sat and watched him point at me and shake his head clearly in my view. Honestly being the second horrible interaction with this man made it feel worse. I felt very uncomfortable and wanted to leave, really can’t put into words how humiliating it felt. I’m on holiday and expect to have a nice time, not to be treated so horribly. If Timor Hotel cares for their reputation it would be wise to look into that man’s attitude towards their guests. Will not be back. Best wishes, Shaneen Doran

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4.2

Google reviews (3408)

Miragens Do Império Transportes, Unipessoal lda

Our recent holiday at Hotel Fergus Club Europa was truly memorable! The food was excellent, with a wide range of tasty dishes that catered to everyone. The rooms were clean, comfortable, and had everything we needed for a relaxing stay. The highlight of our visit was definitely the animation team. They brought so much energy to the activities for adults, ensuring there was always something fun to do. The mini club for kids was fantastic, and our children couldn’t get enough of it. A special thanks to Francisco and the whole team for their incredible dedication and making our vacation so enjoyable. We’ll definitely be back soon!

Rodolfo Rbeiro

We recently stayed at the Hotel Fergus Club Europa, and it was an amazing experience! The food was delicious and varied, with options to suit all tastes. The rooms were comfortable and well-decorated, providing a great place to relax. A special highlight was the animation team. They did an excellent job with the activities for adults, keeping everyone entertained throughout the day. The mini club for kids was fantastic as well, and our children had a blast. A big thank you to Francisco and the entire team for their dedication and hard work. We can't wait to come back!

Juliana Pacheco

We stayed 7 nights at the hotel on our honeymoon trip and we really enjoyed it. Sofia at the reception was incredible and very friendly. When we arrived there, we had a gift in our room, which made us happy. The meals were complete and varied. Some staff were friendly, others not so much. good location close to supermarkets and a wide variety of shops down the street, even the beaches are within walking distance What disappointed us was the cleanliness of the room, the floor was not clean when we arrived and there was hair in the bathroom We wanted the room cleaned every two days and the floor wasn't cleaned, not even the bathroom dishes, they should also pay attention to the patio floors, they are washed in the morning with bleach, it stained my pants and also because it becomes very slippery and ends up being dangerous. That's all I can point out, otherwise everything was wonderful. If we are to return it will definitely be to this hotel

Lara Maria

Excellent family vacation spent at the hotel. Very tasty and varied food every day in the restaurants. Very fun pools with lots of space. The room was cleaned every day and towels changed. The animation team made sure everyone participated in the activities. Very varied and family-friendly night shows. Thank you very much to all the staff at club Europa!!

Scott Butterworth

If youre looking for a straight up good, clean and enjoyable family holiday resort, you've got it. Had a great week with our 2 little ones (2+4). Gradual pools made it safe for the kids (and us after a few). Hotel staff were excellent, shout out to Juan & Juan Ignacio for the excellent service and strong measures!! 10/10. The animation staff made the poolside experience a very fun environment and they were extremely inclusive!. Food was good, nothing incredible but if you're expecting wonders from a multi cultural family friendly 3+ star resort, your issue. Had an amazing experience and looking eagerly to return!.

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4.4

Google reviews (382)

Moritz Dyck

We were mid April for one week with 5 friends in the hotel. We were there for a cycling holiday and it was perfect. The rooms are newly renovated, clean, overlooking the pool. The studios have a huge terrace with their own Outdoor Sundbed. The food is great, a lot of healthy options, not too overloaded like some other Buffets but well maintained and in one week we didn’t miss a thing. They prepare fresh meat and fish before you on the grill, the produce is fresh and they have a nice cheese section also. The desert is so good, maybe you gain a few pounds :) The dining area is open, with big windows with a view of the lake. But the best part is the staff. They are really friendly and helpful. It was a pleasure. At the end of the week they knew what we wanted to drink with our food, we shared a few laughs, it was great. Thank you again, it was the perfect hotel for our cycling holiday.

Terry Nicholls

A lovely warm welcome when wd arrived. Receptionist spoke great English and was very helpful Room service was faultless too. The studio was well equipped. We were glad of the heating as the weather wasn't brilliant. Only negative was we were bothered by the mosquitos.

Ric Harris

Didn't stay but stopped for dinner. Food is excellent, location lovely, service great. This is proper 4 * food as opposed to "holiday four star". Excellent. I wish had discovered at start of our holiday.

Barbara Tóth

The room was clean and spacious enough for three people. We got a room far from the street noise, close to nature and the view from our balcony was beautiful! We also enjoyed playing table tennis there. The staff was very kind and helpful. There was some technical trouble with our booking but it was well managed. We highly recommend this hotel to those who wish for a relaxing holiday.

Jiska Bayer

If you want to sleep at night, I don't recommend coming here. Loud slamming doors , a washing machine that runs in the hallway at night and loud drunk people. It's a shame, because otherwise it's pretty ok.

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4.3

Google reviews (1324)

ناصر السبيعي

Our experience at this hotel was generally very good. The reception staff were extremely friendly, and the food was excellent. The hotel was clean and well-organized, and the service was outstanding and courteous. However, I have a few observations that I hope the hotel management will consider: 1. Housekeeping Issue: The cleaning staff entered our room every morning without knocking or being asked to do so, which was quite disturbing. It was uncomfortable having someone enter the room suddenly. 2. Racism Concerns: I would like to suggest that the hotel management put up signs to prevent racism, especially in the restaurant. Many German tourists were behaving rudely and giving discriminatory looks to most of the guests at the tables. This was something I noticed repeatedly and also heard from other guests in the hotel. Additionally, nearby shops around the hotel have spoken about similar racist behavior from some German tourists. I believe the hotel should take strict action to prevent racism and ensure all guests are treated equally. Finally, I want to thank all the staff for their excellent service and the quality of the food. I will return to this hotel if measures are implemented to ensure that all guests, regardless of their background, are respected and treated equally. Best regards.

Vivek Chohan

Great hotel, good customer service, good food especially with half board option (breakfast & dinner) very friendly staff member especially the ones who work at the bar. Full of energy and charm!

C M

I'm not sure where the other people who have reviewed this property have stayed, but I don't believe it was at the Riu San Francisco. The location is awful, it's right on top of one of the busiest streets in the area, full of rowdy bars, day and night. Our room overlooked the street and we never got any peace. We asked to switch rooms and the hotel told us there would be a 59 euro charge for this. Rooms are basic with only hand wash and shower gel available in the bathroom. Couldn't make proper use of the balcony due to the outside noise. Asked reception for a 2nd pillow after the first night, this never arrived. The staff are lovely but the location of the hotel and lack of care for the noise really let's it down.

Vojtěch

I love the Rio, but this hotel had three minuses. The air conditioning only worked in the afternoon, so we woke up sweaty in the morning. The bed was tragic, very uncomfortable, uneven, cramped. And also a lot of noise from the street. Anyway, the food and staff was good again.

Pak

Hotel is situated directly on the beach, getting to the hotel from the airport was really simple, just take the A2 bus and it goes practically right outside the entrance. My room was comfortable and clean, I noticed the aircon was disabled but I did go in January, so maybe it would be turned on during summer months, there was a ceiling fan however, and the balcony door could be opened for fresh air. The staff were always wonderful which made the stay very pleasant. The general area is catered towards German guests, so if like me you don’t speak the language you may feel a little left out, or in some cases people assumed you knew German and spoke to you in the language, honest mistake though and quickly rectified when they realised, all staff I spoke to at the hotel were fluent in English, same can be said about the local shops. I enjoyed my stay and will be coming back in future.

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4.5

Google reviews (588)

Charlie Wright

Wonderful hotel. Went there with my girlfriend and it was brilliant. Loved the location of the hotel. It’s got great bars and restaurants next to the beach. Lovely staff, big shout out to Carlos, the recepcionist, who helped us out very politely with everything we asked him. We had a very nice room with lovely views to the pool and beach. Definetly will be coming back next year!

Sue Jarvis

I'm still there so will share when I leave and have the whole experience. No real money just card which I am not totally on board with but ....hey ho. 14.9.24. As I've now been here a few days more and have settled In, I can say that my opinion has altered slightly. The rooms are still 5 star, the location still 5 star and the service now completes the full 5 stars. Nothing is too much trouble and as the hotel is pretty busy they're on the go all the time. I had a bad day myself on Thursday when I wrote my initial review and should not really have written when not feeling 100%, but we all do things we regret. My apologies. I would not want anyone considering coming here to be put off coming as it's a beautiful place, a clean, well run hotel, great food ( the white garlic soup is fabulous) and I've now discovered that if you bring actual cash they will explain how this is OK too as well as card. A great discovery for a relaxing holiday which will be a go to favourite now in the future. Thank you Blue Mar, you're just what I needed to get through a difficult life patch.

Kathrine Lundorff

Lovely, tranquil, small, hotel with a stunning view. Its nice and clean. The staff is friendly nd helpful and works in a calm way that add to the nice relaxed atmosphere. There is a stunning view and lovely beach. It's easy to get the the different towns and exhibitions with the local bus.

Blackbird Digital Books

One of the best hotels I have ever stayed in. Real five star service across the board. Warm, friendly welcoming. So much attention to detail. Great location and food.

Bella

Nice hotel but a little dated in some areas. Friendly welcoming staff. Spa is not turned on. Ambience is nice and quiet great for a relaxing stay.

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4.3

Google reviews (2646)

Sabine Werner

The rooms (I have had the Junior Deluxe Suite) was absolutely amazing. A lot of space and a nice view. Unfortunately you can hear really everything. Even with windows closed I heard the sea (which is quite nice, cannot deny that, but don't want to know how this is in the high season then with all the people outside). The breakfast was quite okay. Fresh orange juice and fruits were a highlight. The coffee war horrible. Did not taste like coffee for me so I switched over to tea. The location is for those who want to be right in the middle of Ballermann and Co. absolutely brilliant. You have a lot of bars/ restaurants around and you can run/walk quite far. What I want to point out very positive: The hotel refunded me some night, as I have had to leave earlier. This is absolutely not naturally and my biggest thanks therefore. Depending on what you want and what you need I would say it is a good accommodation.

Jips Bak

Great place, the staff is really nice. If you travel with kids, there is a "game" room, a covered swimming pool and in the evening around 8o'clock there are almost everyday day some activities like Disco Night for kids and different circus/music/dance shows. The hotel is near the airport but don't hear the planes. Don't miss the aquarium which is at a 2 min walk away. This aquarium is just amazing! and very big! If you want to go to the center, the busstop is in front of the hotel and it's only 20min away. Personnally, a major point to be considered, is that you won't see or hear any local people around (except the staff/working people) as there is a 90% of German presence, all year long! The buffet (morning and evening) is very diversified.

Neby Thomas

I had a wonderful stay at Aparthotel Fontanellas. The location, room cleanliness, and service was spot on. The hotel is located very close to the beach and has all the amenities required. The hotel staff is very friendly and helpful. The food especially was amazing and had lot of options for different types of diets.

P J

We stayed here for 3 nights end of September. Staff are very friendly. And hotel is right next to the beach. We visited with our two kids 5 and 8 yrs old. You can sit by the pool and watch over them on the beach. Beach is lovely make sand castles. Our room was good too, we stayed in sea view apartment, which was perfect for the size of our family. They made two single beds in the living room out of the sofa beds. The breakfast was good but dinner, the buffet was boring. So we ate out the other two nights. There are no decent restaurants near the hotel, you need to walk 15 minutes to get to the marina area of Can Pastilla. Hence why I have given the 4 star rating. The staff at the pool bar are really nice with an ok lunch menu. Nothing exotic, pizzas, burgers, pasta, etc etc. We had a great time whilst at the hotel and are already looking to book the hotel for our August holiday.

Windy Pool

Upon arrival Joan checked me in. He was very pleasant and was able to answer all of my questions. The next day I was having trouble ordering food and Nerea assisted me with an app. She was very nice and helpful. The rooms are nice and clean. The common areas are clean annd well kept. It was right on the beach so in the early morning a quiet walk is steps outside of the door. There are lots of restaurants and little shopping places too. Overall it was a wonderful experience and I would stay there again.

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4.3

Google reviews (779)

Ivana Jankovic

Can't say anything bad about the hotel. We were there for a week. The hotel is very clean, the personal were super friendly, helpful and overall great. The room is kinda smaller, but for us 2 was quite enough (you have a balcony as well) and cleaned daily with fresh bedsheets. Breakfast is recommended and very good (a lot of various food, fruit, sweets, etc.). The pool was always clean, the terrace around also. You can also book the massage there. The near beach is 5 minutes walking distance. Overall 5 stars and we'll probably come again next year.

Teodora Lukić

The hotel was a wonderful experience for us. We were accommodated in the first building where the reception is located, and our room had a view of the street and the other building, which didn’t bother us. The room was cleaned every day, which is highly commendable. The breakfast was phenomenal, with a slightly different selection each day, along with some items that were available every day. Everything was delicious and fresh, truly a paradise! The receptionists were very friendly and made an effort to help us and answer all our questions. Truly, all praise!

Imran Khan

Positives: Value for money, location (close to beach), all amenities close by, friendly and amenable staff, especially on reception. Negatives: Poor A/C, No 'double' beds (only twin beds pushed together), cramped rooms, no bathroom shelves or storage, despite being 4-star there were no tea/coffee making facilities in the room and the safe is chargeable.

ISLANDICA VIAJESISLANDIA

Great location and very professional service from the hotel employees. Special thanks to Luis Cotoner. The stay in Mallorca was a birthday gift for 70 year old, and all went as smoothly as possible. I would definitely recommend BQ Amfora Beach hotel.

Adam Pap

The hotel is really nice. It is well situated only two streets away from the beach. Ya here are several bars and restaurants around so you don't need to go to Palma every single day. The airport is really close but you can't hear the airplanes at all. The room itself is quite small which means that there is not a lot of space for luggages and stuff. But it has a balcony which is cool to sit outside. It also has a pool with sun beds for a lazy day. Breakfast was amazing. A huge array of choices with a chef making fresh pancakes or omelettes. Staff was really friendly in all outlets of the hotel which is a huge plus.

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4.1

Google reviews (1451)

Grace Pilkington

Stayed here with my partner in September, the hotel is lovely. However, it’s lacking health and safety, the ladder to exit the main pool isn’t secure at all, (completely comes out, nothing holding it down), as I was getting out of the pool, the ladder completely fell out (im only very petite 5ft) which led to me dislocating my knee and having to pay the costs of hospitals and taxis. The hotel did NOTHING to compensate or apologise for this, they said they were going to speak to their manager and didn’t and just didn’t look at us for the remainder of the holiday. There was another lady there who did the same thing earlier in the week and had bruises all over her leg, the lifeguard was no where to be seen. Secondly, you do not have access to the pool overlooking the sea that you see on pictures or the adult only section unless you have booked “premium” there’s a map on reception with red X’s over most of the hotel that you cannot access. We asked for an upgrade, was told we couldn’t. There is also a separate all inclusive menu for the “premium” they wouldn’t even allow me to use the toilet in the separate building when they were holding the entertainment down at the stage, so I had to limp uphill to the main hotel. The rooms are ok, spacious enough, however there is a door in the middle of your room, separating you from your neighbour, and the walls are extremely thin. You can hear everything, from snoring to talking to banging. The cleaners go in as early as 7am and bang the furniture around without care in the world The food is bang average, edible for the first few days until you’re fed up but there are many lovely restaurants surrounding for a change The entertainment is absolutely fantastic and they put some real effort into this Beach is beautiful with warm clear waters

Claire Griggs

We had an absolutely wonderful holiday at the Palia Maria Eugenia hotel. My husband was very anxious arriving as he is registered blind, however he needn’t have been as the whole experience was incredible and the staff could not have done enough to make our stay enjoyable and make him feel safe and supported. Firstly we got an upgraded room, so he had more space and less stairs to climb, secondly the bar and restaurant staff guided him as if they were trained to care for people with additional needs. The views were spectacular, food delicious and entertainment fun and engaging. I loved the aqua gym! If you are thinking of going, book premium, it gives you more excess to limited areas and enough sun loungers for everyone, with space between each group. The pools are beautiful with sea views as if you are in an infinity pool. Lots of shops opposite and a short walk down to the beach with crystal clear sea. What more can you want? We intend to return next year with family this time. Thank you staff we loved it! Now to tackle the post holiday blues

Garry

Hotel Palia Maria Eugenia is a fantastic hotel that perfectly balances tranquility with family friendly amenities. My family and I were seeking a restful getaway, and this resort ticked all the boxes. The rooms were spotless and modern, and our double Premium room offered breathtaking sea views that added to the overall charm of our stay. The hotel features multiple pools, including two infinity pools and a stunning rooftop seating area with a beautiful bar, plenty of options for relaxation and soaking up the sun. The food was very good, with a different theme every night that kept things fresh and exciting. We particularly enjoyed the variety and quality of the meals... The service was outstanding. A special thanks to Celine at reception and Andrea at the premium pool bar, who went above and beyond to make our stay memorable. Their friendliness and attention to detail truly enhanced our experience... Whether you’re a couple looking for a peaceful retreat or a family in need of relaxation, Hotel Palia Maria Eugenia is a great choice. We had a wonderful time and would highly recommend it!

Laura Cordell

Just arrived home from this hotel. We booked a room for 4 adults. We had the smallest room with one of the beds “ a put me up metal bed across the door to the alwful balcony. Room was so basic and very worn. This is NOT a 4* star hotel I would say a 2* for hotel and 3* for the beach view. Staff are helpful and polite but the food is so basic and bland you struggle to find something each time. Hotel hallway is DIRTY with stains and nothing like the pictures advertised unless you go premium rooms which look nicer. I feel I have to leave this review as it’s completely false advertising on what you think your bookings for a relaxing holiday ! Drinks are watered down and finishes at 11pm and well the entertainment is so bad it’s embarrassing to describe. Please take a look at the pictures this don’t lie. WiFi is terrible hotel only give you free for 24hrs.

Douglas Cook

Premium rooms are nice - in separate bldg from main hotel with key card security to access. Cleaned daily and all with sea views. Access to private area with 2 x freshwater infinity pools, sunloungers, sauna, own bar area, which provides drinks/snacks and good service from staff. AI meals served in main hotel bldg - food was below par of what expected for a 4 star (not the greatest selection and never piping hot - would give food a 2.5-3 star rating at max, and that's not me being fussy, just comparing it to what I receive normally on holiday). Staff friendly in reception, premium area, dining room, perhaps a bit slow in service in main bar. Entertainment on par with other hotels, some by in-house team, some by external singers etc. Drinks - Localy produced wines, spirits, beer, choice of 5/6 cocktails (all others incur a charge).

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4.3

Google reviews (629)

Ramona Cernencu

We really enjoyed our stay at the HM Balanguera Beach - Adults Only. The hotel looks modern and stylish, with lots of natural light and a calm atmosphere. Our room was clean, comfortable, and had a nice balcony with a partial view of the sea. The bed was a bit firm, but everything else was great. The hotel has two pools—one on the ground floor and another on the rooftop. The rooftop pool is amazing, with beautiful views and a bar where you can enjoy a drink while watching the sunset. The food at the hotel was tasty, with different themed dinners. You can eat inside or on the outdoor terrace, which is really nice. The hotel is just a short walk from Playa de Palma beach, which is super convenient. It’s also close to public transport and not far from the airport, so getting around is easy. The staff were friendly and helpful, always ready to answer questions or give tips about the area.

Steve Grinter

Nice, smaller than average hotel. Adults only. Rooms smallish but we'll appointed and well kept. Partial sea view, as it says. Evening meal, buffet style adequate but nothing special but good breakfast. Great location 5 mins from the beach. Pool area oasis of calm. Staff pleasant and efficient We enjoyed the experience

Deea Andreea

The hotel is amazing with a stunning view on the rooftop,rooms are nice and clean,food&drinks plenty to chose,all the staff from the hotel are very friendly and helping us and serve us with everything what we needed. We want to give a big Thank you to the amazing girl Sara,who was working on the bar near pool area.She is always in a good mood,with a nice smile,she is very dedicated to her job,and helped us with everything what we needed.Every hotels needs a Sara! From us she get 5 stars!

Leigh Porter

Enjoyed our stay here - nice boutique-style, adults only hotel close to the beach and strip. We opted for bed and breakfast with a premium room. The room was lovely with a partial view of the sea and the pool, and the bottle of prosecco on arrival was a lovely touch. Perhaps the only problems with the room was that there is very little storage space for clothes and limited English channels on the TV. The breakfast was perfect with lots of choice; various breads, cold meats, fish and cheeses, fruits, yoghurts, pastries, cereal, and the hot counter. We also made use of the pool bar for cocktails, which were also great. Credit where it's due, Sara, a server at the pool bar was so friendly, always smiling, and making sure guests were being looked after. We loved her! Only bit of feedback I'd have was that the pool could do with a clean. From our room view, we could see that the deep end was dirty, and when swimming, we could see there was dirt and what looked like pine needles/leaves on the bottom of the pool. Given that the pool is surrounded by trees, I presume that's the problem, however using a pool hoover at night would resolve this. Other than that, any issues we had were dealt with promptly by staff - David and Sebastian were particularly helpful and friendly.

Polina

This hotel is a solid 3-star option (NOT 4 starts) with a mix of pros and cons. While nothing stands out as exceptional, there's also nothing particularly disappointing. The rooms are a decent 6 out of 10, though the bathroom could use some attention as there's mold in the shower. Amenities are basic: there’s no minibar, snacks, coffee, tea, or kettle, though they do provide one bottle of water. A safe is available, but at an extra cost. The food is satisfactory, though the selection is somewhat limited. On the positive side, the location is convenient and fairly quiet. The swimming pool and sky bar are nice highlights, adding a touch of relaxation to your stay.

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4.3

Google reviews (1080)

Dee S

Only giving a 4* this time as our room was facing the street and the Hotel opposite, we asked if we could swop for one with the view to Palma that we have had previously but was told we would have to pay 20€ a day! So was very disappointed. Also the fridge isn't great, had some bottles of water in there for a couple of days and there still not cold. But over-all it's a nice Hotel and would recommend

Ati

It is an ok hotel, but considering the high price, it is good for you to know that it is not a 4 star hotel in terms of quality; the swimming pool is not so big and the rooms are very small. It is near the airport and this noisy at night… the rooms are not insulated, and you can hear the neighbours. The rooms do not even have a water boiler, and the bar is not open early in the morning; so you can’t even buy a coffee if you want. The rooms are clean and the staff are friendly. We would not go back there as it was not really comfortable for us. The restaurant has quite good food and service. The internet is very fast, and they rent bikes which is very convinient. The lobby or restaurant area is also good and spacious; you could work from there if you have to, like we did.

Morten TS

Clean and comfy with a great sea view. Good location near the airport. The 24/7 reception can get you a taxi in the middle of the night and you'll be in the airport within 10 minutes. No complaints.

Julia Tyszkiewicz

the room is a little bit too tiny, we struggled with placing our stuff, but apart from that was an amazing experience😃 the pool was great, we didn’t have to fight with people to get a sunbed🤣 the breakfast was delicious, with a variety of fruit and breadstuff ☺️

krzysztof borkowski

Very enjoyable stay. Rooms cleaned daily to a very good standard, a/c cold as ice, good breakfast and dinner buffet (however more variety between days would be more appreciated). Evening entertainment (every other day) was to a very high standard. Outdoor pool is not massive, but wasn’t too crowded, plenty of loungers, so we did not experience morning craze of loungers ‘reserving’. Staff was amazing, very very helpful

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4.1

Google reviews (2920)

Rhys Robinson

4* review for a 4* hotel what more could you ask for. Rooms are clean and tidy with food being what you would expect from a 4* holiday. Could fault what we paid for. Wouldn’t recommend for those who are fan of seafood as that was a lot of what the food was. My partner had been here as a kid and I would definitely stay again.

Shona McGregor

Very friendly staff. Rooms very quite small, but I think it depends on where you are? The restaurant is hectic.People everywhere and having to move out of the way all the time. The bread is in one place and the butter is a different room. The same with the milk for tea. I would've preffered premium drinks as opposed to local wines and spirits. The staff were all so nice and really made you feel like they wanted you to enjoy.

Cornel Klein

We went to this awesome place with my fam in 2023 and it was totally lit! Everything was top-notch – the rooms were spotless, the food was bomb, and the drinks were killer. The restaurant had a killer view of the Sea, and the pools were super clean. We didn't spend too much time there 'cause we preferred the beach, which was unreal. The water was crystal clear, and the view was breathtaking. The only downside was that it got a bit packed on weekends. The staff was super friendly and helpful, and the programs were alright. The night shows were kinda meh, but we had a good time anyway. We actually went to the Globales Samoa the year before, and their shows were way better. Overall, it was one of the best vacations ever!

Paige Roberts

Myself my partner and our 1 year old are currently here And it’s probably the worst hotel we have stayed in the food is absolutely vile it made my child extremely unwell with sickness and diarrhoea for 4 days to the point where he had to be seen by medical professionals We have had to eat out everyday just to get a decent meal The entertainment is okay but mainly the same thing every night Items of clothing and our son’s teddy have been stolen from our room too!! It’s meant to be a family hotel but it’s not child friendly at all You have to paid 3-5€ for any ice lollies or ice cream the burger and pizza bar are terrible too Only good thing about this place is that it’s a 1 minute walk to the strip of shops and restaurants

Emma Nicholls

The hotel was lovely, the staff were brilliant but as it offers all inclusive the food isn't quite up to par as I would have thought. Not a tremendous amount of options for hot food for all courses. The drinks are not as all inclusive as I thought either, there is a menu for all inclusive and not all drinks are included so will need to pay for some stuff if you don't like anything on the inclusive menu. The hotel certainly caters more for the old generation I think than any younger generation as that seemed to be the majority of the people staying there

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4.2

Google reviews (1231)

Laurene Hillebrand

Wonderful hotel! Very clean and beautiful. The staff were so friendly and helpful, Mira especially! We had such a lovely room with a spectacular private terrace overlooking the sea…really made for a memorable stay! We will come and stay here again in a heartbeat, if we have the chance!

Margarita G.

I recently stayed at the Joan Miró Museum Hotel, and while the reception staff was extremely friendly, I found the overall experience underwhelming for a four-star hotel. The hotel staff was welcoming, friendly and even helped us plan our itinerary. The rooms were small and awkwardly shaped, and there was no coffee or tea-making facility in the room, which I found surprising. We requested an electric kettle, but the one provided was a cheap plastic model, so we chose not to use it. Instead we went to the bar every morning where they gave us hot water in a teapot with two cups for our tea. *The location is a bit further from Palma, which we actually liked, but be prepared for a five-minute steep uphill walk to reach the hotel.* As for amenities, the slippers were a nice touch, but there was little else in the room to enhance comfort. The hotel boasts 2 pools: a kids’ pool and a larger, deeper one, which was enjoyable. The hotel was relatively clean, but housekeeping was minimal—they only made the beds and refreshed the towels without straightening anything else. Overall, I would give this hotel a rating of three stars. The Miró-themed décor was charming, the staff was very friendly and helpful, the hotel was generally clean, and the hamburger I had for lunch was tasty. However, the uphill hike to reach the hotel, lack of in-room amenities like a coffee maker, and the small, oddly shaped rooms detract from the experience.

Simon

Location is decent but what makes this place special is the friendly staff & service. Especially Samuel stood out, he greets everyone with a big smile for breakfast - great guy!

Tezer Kılıçarslan

ATTENTION !!! I have traveled to many places so far, but I have never had such a bad experience at any hotel. We knowingly booked a room without a balcony. However, there was a significant difference between the photo we saw when booking the room and the actual room. On their website, there is a very nice room photo, but in reality, the window of the room opens into the corridor. I’ve uploaded the photos as well. Additionally, since the room doesn’t have a proper window for ventilation, it smells damp. If you, as the hotel owner, want to rent out this room, you need to clearly state that the window opens into the corridor and that the rooms don’t ventilate properly. This is deceiving people. Also, there is a very small price difference between this room and the ones with balconies. This ridiculous room cannot be this expensive!!! Besides that, we faced a second issue. Hotels often have their own parking spaces. On the first day, we asked about parking, and the staff directed us. We parked our car there for 3 days. But on the last day, we were charged a total of 30 euros for parking over those 3 days. You should have informed us that it was a paid service on the first day. Telling us to pay the bill on the last day is absurd! Also, there were bugs in the room. I believe the management of this hotel is not acting in good faith. You need to be very careful when renting any room from this hotel; the rooms may be very different from what you expect!

Jayne Archbold

Its my second time staying here and I'll be back again, the service is excellent, reception welcomed me remembering I'd been here in June with my husband and a group of friends, this trip I'm on my own for business and they couldn't do enough to provide great service. Room clean and spacious with all the facilities I needed very comfortable bed, great terrace for a break in the sun in between my meetings and very nice food with again great service for dinner (simple menu but cooked fresh with outstanding service). Breakfast is way better than expected and I've just had the best omlette I've ever had!!!

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4.5

Google reviews (1330)

Vladyslav

My recent vacation on Mallorca exceeded all expectations thanks to this amazing hotel, located right on the coast. The first thing that impressed me was the incredible view of the sea from the windows and the terrace. Every day began with admiring the scenery, which gave a sense of complete tranquility and harmony with nature. The service at the hotel is top-notch: the staff is always attentive, friendly, and ready to help in any situation. All issues were resolved quickly and with a smile, making the stay even more comfortable. A special thanks goes to the kitchen — the food here is simply amazing! Every dish is a small culinary masterpiece, from fresh seafood to desserts. Breakfasts and dinners were true gastronomic journeys that I would love to repeat again and again. Every Friday, they set up a large seafood buffet, offering a variety of fresh catches that are a real treat for seafood lovers. Overall, this amazing hotel is the perfect place for anyone seeking quality relaxation, stunning views, and high-level service. I highly recommend it and hope to return here again!

Anna Michalska

We just recently got back from Santa Ponsa. So far it was the best holiday we had. Location is amazing close to the beach shops and restaurants. Rooms are super clean with daily cleaning service. Staff in the hotel couldn’t be more helpful and friendly. Reception ladies always smiling and ready to help. Waiters in the bar were absolutely amazing always chatty smiley and friendly they made our holiday so special. Food in the restaurant and the bar was delicious the whole atmosphere around is so nice. Of course can’t miss our favourite Christian. Daily entertainments with him were so much fun ! Overall it was the best hotel we’ve been and we are already planning next year holiday in there again. Loved every minute.

Nea

Beautiful location with relaxed atmosphere. This is a hotel for a classic and stylish taste. Staff is very helpful and speaks good English and food was great. Something for everyone. Would recommend. I have visited here two times.

Emma Russell

Definitely a 5 star experience! We went for bed and breakfast and the choices were great and so was the quality of the food. The location is quiet as it is a wee walk away from the town, but plenty restaurants, bars and shops nearby. The pool area was lovely and plenty sunbeds with a great view of the sea. The service at both the pool bar and the blue bar was great- and there is nighttime entertainment. Our room was very spacious and spotless. Which is something I really look for in hotels. Housekeeping came round every day and kept everything clean! Overall, a great relaxing experience and we will definitely be back to this stunning hotel!

Danie J

We just got back from the perfect getaway at Sentido Punta del Mar! As a couple, it was exactly what we needed. Nestled in a peaceful spot with shops and restaurants just a stone’s throw away, it was a short and pleasant walk to the heart of Santa Ponsa. The views from the hotel are breathtaking. Breakfast every morning was delicious, with so much variety to choose from. In the evenings if you don’t want to venture out, you can enjoy live entertainment each night. We loved having our rooms tidied everyday, fresh towels and our bed made! The hotel is a sun haven from morning till evening! We’d definitely recommend booking the Bali beds for ultimate relaxation. The hotel has so much to offer that I haven’t even mentioned here. The dedication of the staff, from reception to bar/restaurant, housekeeping and maintenance, is truly commendable. They all work so hard to ensure guests have an amazing experience. Thank you and well done Punta Del Mar. We can’t wait to return!

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4.4

Google reviews (555)

thomas preston

So we stumbled on this little gem, we went out of season in October. The weather was still amazing, the first time we have been to portals and this hotel made it for us. We hope to make this our annual go to for bed and breakfast. Rooms are really well made up. They have plenty of space and the balconies are such a nice touch while you're relaxing in the evening heat. Bathrooms are fresh and clean. just like the whole hotel. They have such a good team on hand to make this place 10/10 in my opinion. The sun loungers, pool, hot tub and pool side bar is absolutely great. And they have a spa which is absolutely brilliant. Being an adult only hotel means you can truly unwind. Food is fairly priced and is fresh. Drinks are great and plentiful. breakfast in the morning was amazing the bit that shocked me was fresh honey from a hive. Best breakfast spread I've had at any bed and breakfast. Definitely going again. Hopefully this review does it justice because honestly it was a great hotel.

Ale Faccioli

We had a fantastic time at Hotel Tomir in Portals Nous. From the moment we arrived, the staff were friendly and helpful, making sure we had everything we needed. The rooms are spacious, clean, and modern. We really liked having a small kitchen, which was perfect for making a quick snack or a light dinner. The balcony views were beautiful, especially at sunset. The location is great—close to the beach and the Portals Nous marina, where you can find good restaurants and shops. There are also fun activities like water sports nearby. The food at the hotel was excellent, with a great breakfast buffet and delicious dinners.

Julie Tomkins

This is a gorgeous hotel. The staff are really friendly and helpful, the rooms are clean and spacious. The breakfast is delicious and varies every day. The restaurant food is delicious and the roof bar has a lovely atmosphere. I cannot fault anything about my stay and highly recommend staying there.

James Whelan

Absolute gem of a hotel. Spotlessly clean, very friendly, quick check in, great food, lovely bar, great amenities, and close location to the harbour. Amazing rooftop bar with stunning views. Rooms are quaint, cosy and not like your standard hotel rooms. Adults only which is a plus. Highly, highly recommended.

Tommy Cosgrove

Just a really good experience, I really have not got anything to complain about. I'm not much of a swimmer but my wife said that it was the cleanest pool she had ever been in. We will definitely be returning.

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4.5

Google reviews (820)

Jonas Dinkelmeyer

Staying for one night before a cruise from the nearby port. Big, modern and clean room, nice view from the terrace. Friendly and helpfull staff, nice breakfast. Overall a very pleasant experience, would book here again for my next cruise.

Victor C.

I spent here about a week due to business reasons at the end of February/beginning of March and can only confirm the positive reviews! The staff deserves more than 5 stars. They are not only first class in a professional sense, but also on a human level. I unfortunately broke my toe during my trip and was well looked after here. Every day I was asked how I was feeling and I was given ice to cool it down. The rooms are very clean and the breakfast buffet is plentiful and delicious. The only negative point is the somewhat noisy rooms (you can hear louder conversations in the corridor very well). There is a gym, but it is very minimally equipped (weight bench with barbell, treadmill, ergometer, that's it). Therefore, I would like to mention this neither positively nor negatively, just for information for anyone looking for some exercise. All in all, however, I can recommend the hotel and would come back at any time.

PHG !

Spent a week here and it was super. The staff were great, the breakfast was great, the pool was so good. The lobby is small but that's also ok. The location is on a bus route into the city and into the beach so that's good; The snacks and lunches from the eating area are decent quality, and are very tasty. The service by the pool is good. The rooms are a good size and the beds are ok. The team that clean the rooms are super as they are in and out quickly and they are thorough. The team at the lobby/entrance were friendly and helped you check in quickly ao that was good. What would be a challenge here: A. The safe diesnt work and it should B. The noise from aome rooms can be heard so maybe the walls need soundproofing

Catsu CORK

From check in to check out, all spot on. Hotel is spotless. Cleaners and bar/,food staff excellent. Lovely menu choice. Bar prices a tad expensive but overall great value. Lovely pool and terrace with loungers and double sunbeds. Gym tiny. 2 machines and one weights bar. Perfect for 2 people but no more. Location high up and tricky to get to coast road as no direct road down. Very convenient to the 2 ports for cruises etc.Can encounter many steps. At the moment Palma's coast road has roadworks for many kilometres. Not impacting on this hotel as its high up. Quiet area. Not far down the coast road towards Palma are a few nice restaurants. PadThaiWok and Madras we tried and both excellent and reasonable. Taxi from airport to hotel was €23. I would definitely recommend BQ.

Eugenio Contreras

Great location and service. It’s located in a hilly place, so consider it if you have to carry heavy luggage. Everything was clean. The breakfast buffet was good, and the restaurant at night has plenty of options, including vegetarian ones.

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4.4

Google reviews (431)

Bianca Blohm

This hotel has an incredible location, the town is quiet and surrounded by mountains and sea. Our room smelled of stale cigarettes, there was pink mold in the shower along all the grouting and the fixtures are not in the best condition. Our biggest gripe is the rules around food and drink. We stayed for 7 nights, received 1.5l of complimentary water on arrival. After finishing that, we were told we had to buy water as they don’t refresh. No tea or coffee making facilities in the rooms and an empty fridge. We arrived with wine that was a gift and when asked if we could have wine glasses got very angry responses from the staff. We then asked if we could order wine to our room and got a snotty no in response - no food or drink is allowed in the rooms. We had dinner at the restaurant on our first two nights and after that decided we didn’t want to go back, just based off the attitude of our servers. The food overall was good, but nothing special by any means. I don’t understand how a hotel can not give water, not allow room service, not want people to consume drinks or food from outside and on top of it have servers who are just plainly unpleasant to be served by in their restaurant. I have been traveling extensively for 8 years and have never experienced anything like this. I’ve worked in hospitality for 20 years and am dumbfounded by this hotels service and attitude, it really was the worst hotel service I have ever experienced. I mentioned this to the manager upon departure, to which she asked if they could email me with follow up questions, which I have yet to receive. I would not recommend this hotel and will definitely never return, which is a pity as it’s got so much potential.

Nora Gielen

We had a great stay here! The location is beautiful, surrounded by the mountains of Tramuntana and the sea. The village was so peaceful. Every night we slept with the window open, and we didn't hear any noise. The room (junior suite with a sea view) was big and cosy. The bathtub was a nice add. The staff was really friendly and welcoming. The breakfast had a lot of options and every day they had something different to offer for sweets (carrot cake, banana cake, ...). Did not use the spa, but the pool was refreshing and overall a mellow vibe. We are definitely coming back!

Paul Horner

After finally tiring of the all inclusive hustle and bustle dining experience we decided that we wanted the exact opposite. We were definitely not left disappointed, the dining was an absolute romantic delight. The food was incredible if you like top quality local cuisine, not for the burger and chips brigade. We stayed for two weeks and didn't eat anywhere else. The view from our rooms were fantastic, after four days ww decided to see if we could upgrade to one of the suites. One came available for the next day and we took it. The spa was a welcome treat however we would have liked the pool to be a little warmer. If you are looking for peace and quiet in a fantastic mountain setting this place can not be beaten, the staff were all incredible, made you feel like family tbh. The cycle garage was well appointed with tools etc and very convenient , a point of note however the terrain is the most challenging on the Island more so than Sa Calobra etc. Definitely my favourite and the traffic is light. We most definitely will be back as it's head and shoulders above all the hotels that we have stopped in Mallorca.

Lukas Ger

Not worth the price. The furniture felt dated, the room was nothing special. Matresses were great though. Spa was disappointing, jets and water features weren‘t working. „Hot tub“ was cold, empty cups and even a plastic bottle were just laying around. No sauna towels and rules posted so the wood was stained from sweat. Breakfast was disappointing.

S H

The rooms are pretty pricy & parking is difficult, but let me tell you: the staff is so friendly! They are the best part of this hotel! Don't expect too much of the spa. The jacuzzi is cold and the steamroom does not work. If you book an extra massage with Veronica you will not regret it.

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4.3

Google reviews (1085)

Emma Ful

Check in: 0/5 Room: 0/5 Spa: 0/5 Food: good ✔️ Check in: Check in took 1,5 hours. The staff was overwhelmed, important information such as opening hours of restaurants, Spar or costs for towels were not communicated. Pure chaos among the staff, the queue got longer and longer Room: The first room was dirty, the second one was for a single person (we were 2) after that we good an upgrade. The upgraded room was also dirty from construction (eg outdoor area, floors, mirror) and besides that, kind of wasted. The table is defect, the lamp has seen its best days, the wardrobe does not open properly, the bathroom door can’t be closed without high pressure and noise, the toilet looses water, mold on the bathroom ceiling, one mattress is sagging The hotel offered a new room, but we assume it won’t be different Spa: The regular sauna is only 65 degrees. In the steam sauna, the hose for washing down the seating areas does not work. Very unhygienic. 1 out of 4 massage beds is defective, 3 out of 4 massage fountains do not work. There are no hooks for towels or bathrobes, everything is on the relaxation loungers, so there is no space to relax. The sauna is used without towels, today there were leftovers… Towels are available for a deposit in another building. Who wants to go there in bathing suits when it's cold outside? What is the info in front of the spa for? It would make sense to hand out towels and bathrobes here Food: the guys at the barbecue station are the best. Always in a good mood It's not the hotel's fault, but the fact that the garbage collection comes at 11:30 pm in the evening doesn't make it any easier to relax and sleep We contacted our travel agent, who got in touch with the hotel. Supposedly everything works in the spa. They need photos. So tomorrow we will go to the spa and take photos of the things that don't work. Sounds reasonable. Can not recommend this place. Definitely not worth 4 stars. More pictures of defect spa this will follow

Gordon Mills

Lovely hotel with friendly and helpful staff. Location is great, near the airport (very little noise from it) easy access to Palma and the local area is great. Breakfast is tasty with lots of options. Facilities at the hotel are all good and clean. Rooms on the smaller side (not much room for luggage) but for a weekend away, no problem at all.

Estela Maldonado Roca

I stayed at this hotel during the first week of March and to be fair, it had just opened for the season on the day I arrived. The room was small but comfortable. The buffet was fantastic, I really enjoyed the food. One issue I had was that my request for extra blankets wasn’t fulfilled, despite asking twice, once when I booked online and again at reception. The spa could be better. The floor gets very slippery, and the water isn’t hot enough. Also, if you’re staying in the other building you have to walk outside crossing the garden and pool to get there.

Gina bolton

Love this place, 2nd time visiting. Unfortunately too cold to make use of the dmswim up bar! But the spa facilities made up for it. Big buffet and dining area, plenty choice, I recommend doing half board, it's definitely worth the cost.

ANDREW FUNNELL

In short: adult only, a great stay, a good location, great food but we wouldn’t stay again because of the dogs. At length: Overall, we had a great stay at the hotel. It is CLOSE to the airport. You WILL hear the aeroplanes, even WITHIN the room. But our room was at the very end of the block closest to the airport. The noise didn’t disturb us, we slept wearing foam earplugs, and slept well. The room IS small but that doesn’t worry me at all as I don’t go on holiday to spend time within the room. The bed was large and comfortable. The shower was hot. The room was cleaned every day, and the towels were replaced. The TV only had two English speaking channels – that I could find, but that is to be expected in a foreign land. Again, I don’t plan on spending much time within the room. (Also, there is an enormous TV outside by the bar showing non-stop sport). There are NO tea/coffee machine/kettles in the room (take your own). There is a fridge. Hot drinks are free at breakfast but at no other time, not even at dinner with half-board, and I don’t think you can even buy a hot drink during dinner – only cold/alcohol. Pay the extra and opt for half-board, the food is excellent. Ignore the negative reviews about the food, I have no idea what those people’s expectations are but they should try nothing less that the Ritz. Just the logistics of producing that much food twice a day, with the variety, and care that has been put into it is staggering. You can eat as much as you like. There are different options each night. There are hot and cold options, also chefs waiting to cook that night’s speciality just for you, if that is what you wish. I only once queued for grilled fish because there can be a long queue so with the wealth of options I just went with the buffet. And please don’t picture simply trays of chips (there is usually a tray of chips) but just one in a sea of choices. The desserts are also well made, presented and the choice! Again, eat as many as you like. To be honest I left breakfast and dinner stuffed, each and every day. Largely because it all looked so good I wanted to try at least one of each item. My only negatives with the food are that the hot food is not always very hot, but I understand that is hard with a buffet. It’s not always clearly labelled as to its content – as I’m pescetarian. The choice is mainly meat but there are plenty of meat free options – you won’t struggle. Other than that, it’s people. The ones who pile their plates to ridiculous proportions rather than just going back, or leave it uneaten, or maybe worse use their fingers to shove large amounts in their cake-holes whilst still at the buffet. Or the usual cough/sneezers who leant nothing from Covid – cover your mouth and move away from food/people! The exterior of the hotel is neat and tidy, with some art installation to give it a look and feel of class. There is a team of cleaners hard at cleaning the pool area each morning first thing. The bar has inside and out seating, the drinks I found to be well priced – much cheaper than the UK. I didn’t try the gym, or indoor pool but I did check them out and they all look good, small, but good. You can hire different types of bikes from the bunker, starting from 10E per day for a city bike – the price reduces for multiple days. There are a hundred places along the sea front where you can hire similar for less money. One of the bikes we hired had seen far better days but it did get us to Palma and Bellver Castle. A ‘trekking’ bike is a better option at 13E. Road bikes start at 30E for Alu, and increase for carbon etc. There were a lot there. There is a dedicated cycle path all the way to Palma which is largely flat and at a relaxed pace you can be there in 40mins. We were provided locks and there are plenty of bike racks to lock the bikes to, and to be honest, nobody is going to steal one of the hire city bikes… PS - they allow dogs. We could hear one barking in a room close to ours which had obviously been left alone. It's cruel to drag an animal through two airports and a plane journey.

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4.4

Google reviews (2560)

S

We really enjoyed our last minute stay here. The grounds were lovely and really well kept. Weather meant we didn’t spend a lot of time by the pool, but the pools are spacious and the heated pool was great for this time of year. The room is modern and spacious and was very clean. There was a mini fridge and plenty of storage space. The bathroom was lovely however the design of the shower with no screen on one side meant that even though the shower was large it still splashed over and caused the bathroom floor to become very wet. The staff were really friendly, being half board we interacted most with the kitchen/wait staff who clearly work very hard and long shifts but were still always really friendly and helpful. The food was really good. Plenty of choice, and always fresh and well stocked. The circular design of the food service area did seem to cause queues in certain areas. The main clientele of the hotel is German, which is no problem, but it does mean the hotel has a different cultural vibe than hotels with a more mixed array of guests, particularly at meal times. Also worth noting that the water dispenser is only free during breakfast.

S H-C

Nice rooms. Most staff are polite and helpful, however, we encountered a particularly aggressive member of staff in the restaurant one evening who was very insistent about a sports bottle on our table. By aggressive, he raised his voice and gesticulated wildly. This spoilt the stay for us. Guests are charged for using the room safe, charged for having a kettle in the room and are not permitted to bring water purchased for the on-site supermarket into the hotel buffet restaurant. All of these were unusual and unwelcome features.

Yolanda Alazraki

I recently stayed at the Blau Colonia de Sant Jordi and had a wonderful experience. From the moment we arrived, the reception staff provided a warm welcome, offering detailed explanations of the hotel's amenities and local activities. Despite visiting at the end of the season, the hotel maintained all its facilities and services, and it was impressive to see how busy and vibrant the atmosphere remained. Ignacio, the General Manager, personally came around to greet guests and check on our enjoyment of the stay, which added a personal touch often missing in larger hotels. The restaurant staff were exceptional, ensuring a clean and efficient dining experience, and our rooms were immaculate. While we don’t have kids, it was great to see the variety of activities available for children, including yoga and engaging entertainment. The hotel also features fantastic wellness facilities, including a hot water spa, a steam room, a sauna, a cold-water pool, and a jacuzzi for relaxation. For those interested in pampering, there’s a spa offering massages and facials, enhancing the overall experience. Every evening, the themed buffet offered an impressive array of delicious options, showcasing a wonderful variety of cuisines. Overall, I highly recommend the Blau Colonia de Sant Jordi for its friendly service, personal touches, clean accommodations, and excellent facilities. Besides Spanish, the staff also communicates fluently in English and German, ensuring a welcoming atmosphere for all guests.

Ch Ber

We stayed in late September. It was very quiet albeit many other tourists stayed at the same time but the resort is very spacious and so it was never crowded. The service is nothing but excellent. Rooms were cleaned meticulously every day and they were so so friendly. The waiters and waitresses in the restaurants were lovely. 15 minutes away (if you walk slowly) from the beach and the port. There is a barber, a doctor and a small supermarket on site. The pools are very clean and pretty. There is a whole area for kids. We had such a great time. Would totally come back again. And totally recommend!!!!

Lady Rensen

It was a fantastic stay! The staff is friendly and helpful no matter what time of day! The food was great, especially for a vegetarian and a vegan. We’ve had a fantastic time in the low season. Can also definitely recommend the Spa team. Thanks at Mertxe and Manu for their perfect treatments and professionalism. This is where you can really let go and have some relaxing time to yourself.

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4.5

Google reviews (1596)

Lara Brant

The hotel has fantastic facilities, good sized pool with plenty of seating/sunbeds. The room itself was well equipt, large balcony, cupboards and storage, comfortable bed. Glass of cava on arrival was a lovely touch 🥂 The bar and poolside bar had a great selection of drinks and snacks. With friendly staff and fun evening entertainment 🎤 Food at breakfast and dinner was great, large selection and well laid out. There were vegan and vegetarian options available at each meal, clearly marked in their own section 🥗 Unfortunately the food did not have allergen labels, which made it difficult to know what was safe to eat- my main feedback would be to please add simple allergen details to the food labels. The location is fantastic, a couple of minutes walk from the beach and main boulevard, close to shops and other amenities 🏖️ Overall this was a great stay and would definitely recommend it to anyone looking for a reasonably priced hotel in the area ⭐

Vicky Burns

We had an wonderful relaxing time at the hotel. All the staff were very friendly and helpful. The hotel was always clean and smelt lovely when walking in from the beach. The location is brilliant, only 5min walk to the beach, with lots of restaurants and shops on your doorstep. The buffet breakfast was outstanding, so much choice. Would recommend the cocktails, the bar staff always very friendly. We spent one day by the pool, lots of activities always something to do, great for single travellers. The rest of the time we spent on the beach. We took a day trip to Palma, and one afternoon to had lunch at Portals Nous. Would definitely recommend this hotel.

charlotte holder

I stayed here for a week with my boyfriend and his father, it was exceptional service all round, room service was amazing, breakfast was always exceptional i highly recommend going to get an omelette because the chef cooking them was amazing at his job. furthermore the activities hosted by the ladies each night were so enjoyable we even won bingo once! special mention to the foam party it was incredible, so much fun and the food there was amazing too. huge praises to davide who is the most exceptional member of staff, he looked after us every time we arrived for a drink, he knew our order and he always stopped for a chat, i can’t fault anything about this hotel! finally, as my partners dad needed disability access the hotel was especially well equipped to deal with this and we had no issues

rezallini

Just like many other hotels I've been to. Negatives: --- Two small lifts can not cope with the number of guests occupying 11 floors an many rooms. Especially that there's no service elevator, so staff use lifts for their cleaning carts,etc. --- Windows aren't soundproof, so some nights you can hear people sitting outside chatting and laughing after hours. Positives: --- breakfast and dinner are of a very good quality and variety, and there are plenty of service staff to clean up and replenish empty dishes. --- air conditioning very effective throughout the hotel. --- entertainment staff are very helpful, trying to make sure guests aren't bored and are engaged, special thanks to Emma for her great spanish lesson.

Zeynep Çakıroğlu

The food was exceptional, our room attendants were very attentive and everything was spotless. We loved our room (10th floor), our bed, our balcony, it was very difficult to go back. 😀 All the staff are caring, friendly. It really deserves a big applause for the service. Thank you very much for everything. ❤️👏🏻

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4.5

Google reviews (1561)

Dominic Garnett

This is an exceptional hotel- quiet, great rooms, excellent food and friendly staff. I'd picked this place because it seemed free of boozy late night groups. In fact, the demographic is largely German and older guests plus families- perfect if you want a good nights sleep and a civlised atmosphere. The room was perfect- very modern and good beds and facilities. The food was amazing- great choice and full of variety and creativity, with a strong mix of local and international food. The spread they put on for Halloween was staggering, so much fun and so tasty. Every evening there was something for my daughter to enjoy too, along with entertainment from music to magic shows and acrobats- unexpected but enjoyable. I also enjoyed playing the hotel piano one evening! Most of all, though, I would like to thank the staff. Without exception, they were friendly and ultra professional. Nothing was too much trouble or the cause of any drama- and you can tell that Mallorcans love children. I would book again without hesitation- because this is one of the best hotels I have ever stayed in.

Jana Aksamitová

Beautiful location of this hotel, also the view from the room and from the restaurant! Perfect, helpful and friendly staff. Excellent food with a great selection for everyone. Super large and clean pool...even indoor... I have no complaints and I hope to return there!

ajay ambagade

I like the Place and the beach location, however the hotel needs revamp especially with rooms not up to 4 star standards. the kitchen needs to be aware that there are more diversity in visiting Guest and paying customers, so if you are offering food with buffet then you need to be mindful of options. It was impossible for Vegetarians or Vegans to survive with the food offered and we had to manage with sandwiches from the nearest spar stores. so all in all food was awful and the rooms where not up to standards. location is good and facilities such as pool, bar, SPA massage and evening shows were good.

Annmarie Doyle

Very good hotel. Room was spacious and had lovely view overlooking the beach and pool. All staff were very helpful. Cleaning in rooms and around hotel grounds was excellent. Food was exceptional, lots of choice and a high standard. Only negative comment is around pool area. The beds are very very close together and as umbrella stuck into ground difficult to obtain some space and have shade at same time. As a result we didn't use the pool until very late afternoon when less people around.

Gary Barber

Just returned from a brilliant holiday at the CM Castell de Mar.As we pulled up outside I knew we had picked the right hotel.The hotel is spotless from top to bottom.The staff in all departments are excellent,friendly, and approachable they all seem happy in their work. The bedrooms are good with comfortable beds.The bathroom is large with a lovely walk in shower. The bedrooms could do with a bigger wardroom,there is room for a bigger wardrobe. We found the food is more for the Europeans than for the British.Although we didn't starve,there was always something we found.We also found on a few occasions the food was not hot. The outside pool is brilliant as is the inside one. Location of the hotel is just great,right on the front 30 seconds from the beach. The hotel is mostly catering for the German Market,we knew that before booking.We find you get a better quality hotel when catering for the European travellers. Would we return,absolutely with out question.A great hotel with fantastic staff......gary

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4.4

Google reviews (930)

Martin

The food was delicious (especially the grilled seafood and the smoothies), and the whole organization in the restaurant was great. We had breakfast and dinner and never had to wait to be seated (which happens quite often with other hotel chains). The entertainment team was great, and kids loved Izzy (every night they played different songs and dances for the mini disco), most night shows were quite interesting. The pool area is quite big, and we never had a problem finding free sunbeds. The beach is only 5 minutes away (via stairs, otherwise 8-10min). The only kind of negative thing is the pullout sofa, which could be more comfortable.

Nicole Connolly

Fantastic experience at Zafiro Hotel Palmanova! The hotel is incredibly child-friendly, with so many activities and facilities to keep little ones entertained. The atmosphere is perfect for families, and the staff were exceptional—so friendly and always happy to help with any request. The service was top-notch, and we felt truly welcomed from the moment we arrived. Highly recommend this hotel for anyone traveling with children. We can’t wait to come back!

Michaela Probert

Beautiful hotel, well situated just a short walk from the beach and clean throughout. Not too close to magaluf but only a walk down the road to experience the variety of bars etc... there also. Receptionist was very friendly and even spent time speaking with my son in spanish who is learning but not the greatest. We booked as two seperate parties and requested rooms close to one another and a room with easy access as a member of our party was 7 months pregnant, which they did not fail to provide as we were next door to each other. The staff went above and beyond to ensure our stay was enjoyable, even leaving a gift for one of the kids birthdays which was a lovely surprise. Entertainment was great not just usual singing as they had bubble shows, acrobatics, magic and plenty more which were great for all ages. My son loved Yzzy and ensured we got a photo of him everynight so he can remember him. I read many comments beforehand about the main pool being cold which i was worried about however it wasn't as bad as I thought. We all spent plenty of time in the main pool with the bubble and welcomed the coolness in the heat. They did have the kids pool with slides and others that were heated. Plenty of sunbeds and daybeds available everyday, no matter what time we got there we were always able to find enough for our group of 7 together. We are already planning our next trip and will be back again soon! Thankyou again.

Nicola Redfern

Amazing - we've just come back from Palma Nova and stayed at the Zafiro. It's a beautiful place and a great location. My daughter loved the pools and kiddie stuff also the kids club. The staff are so friendly and can't do enough for you. Lovely rooms, amazing food and drinks. We will definitely be back. See you soon :)

Ellie Hutchinson

Stayed here October 22nd for 1 week. We booked 2 swim up rooms which I wish I hadn't for this time of year as they where ice cold. The rooms are stunning. The whole place is so unbelievably clean. Food is great. Staff very friendly. Pushchairs and car seats can be borrowed from reception. Lots to do around and the location is great. Close to magaluf but you woukd never know. Would come back here ine if the nicest hotels I've very been to.

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3.9

Google reviews (1252)

B

This is NOT a 4 stars hotel. - Room extremely small, toilet extremely small. - Just 3 meters in front, there is another building. - Not even a courtesy bottle of water, they sell it at 3,5€. - Breakfast is worst than in a 3 stars hotel. Honestly, not gonna repeat.

Carrie Brady

Great location, just steps from the beach and walk and cycle way. As a vegetarian, I could have done with a little more variation in the breakfast buffet, but otherwise, it was very good value. Would recommend.

SUPERIA

Me and my wife had a lovely time staying at this hotel. The room was clean, with a fantastic balcony with veiws overlooking the beach and marina. Hotel staff were very friendly and helpful with booking taxis. Breakfast catered well to my wife's nut allergy and gluten intolerance and food cooked fresh each morning. The chef went above and beyond. The pool is small and more of a plunge pool but bigger than the sister hotel Las Arenas and perfect for a dip after a sunbathe on the sun deck. Drinks and snacks are really well priced. Live entertainment on Wednesdays and Saturdays was great. My only issue was that the TV was all German channels. Would definitely stay here again.

Dino Nukić

All in all this was a great experience staying at this hotel, food was good (though a little bit too repetitive, however tasty), people at the reception desk were lovely and welcoming and I had a wonderful time. However one thing that was not very good is the room maintenance, the ladies working were more than lovely and nothing against them, but the fact that we stayed there for 11 full days and the towels or the sheets were not changed even once, that is not very hygienic nor up to the standard. Nevertheless the other part of the room maintenance was great as I do not want to sound salty! Pleasant hotel, great value for money and you do not stay hungry! See you again someday.

Jen

Hotel fab, staff were very helpful, The hotel was clean and modern. We had a sea view, and it didn't disappoint. Would stay again, only negative was the breakfast,not to our taste. Bland and over cooked

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4.5

Google reviews (1001)

Ryan Freeman

Stayed here with my partner for a week. Safe to say, we had a great time and would certainly come back. The hotel itself is clean and staff are very friendly. The Spa was lovely and relaxing. The breakfast and dinner buffet was surpsingly very good and offered a range of options that were varied. I also particularly liked the small beach which was quiet this time of year and the sea was great to swim in. The snorkelling was quite good and we tried other beaches to compare. There seemed to be live music each night too! Location is easy to get to from Palma and also has a supermarket nearby, also nearby options for hiking and trail running. Thank you for an amazing time 😀

Andre Czech

Stayed there for a week during a conference. The room was really good, but the view was not really nice (backyard with trash and cars). And the balcony was very narrow. Breakfast was okay. The buffet during the lunch break was not really good. Sometimes the staff was super friendly and sometimes a bit grumpy. The hotel beach isn't really a beach. There is a gym, an indoor pool and a small spa.

Kristian Alwill

If you’re planning a stay in Mallorca stop what you’re doing and book this property. One of the best values I’ve found in a hotel. Hard working friendly staff kept the property spotless and provided excellent service in restaurants, front desk and spa. Daily breakfast buffet was excellent and would recommend. The outdoor seating area is lovely for breakfast or sunset drinks. Prices around the property were beyond reasonable with cocktails under 10 euro and some spa services under $50. We had a superior room and it is one of the most creative room designs I’ve seen. The room design is definitely sexy but with thoughtful touches. Balconies are large and welcoming- even if we didn’t have a beach view. The bathroom isn’t the largest but perhaps the most innovative with see through shower, shower bench, separate toilet and double vanity. Spa area with gym is incredible and clean! Indoor pool and spa oasis is truly zen! Love the staff especially Carmen and Anna at breakfast. They made the stay truly special!

Tim R

The hotel and the staff were truly exceptional. It’s always a risk booking a holiday/hotel so we were guided by the existing reviews which were nearly all outstanding. We were not disappointed, the staff couldn’t do enough to help especially in the dining area. Carman, Anna and Daniel to name but a few were always so friendly. The food was stunning at breakfast and in the evening when were themed nights. There was a crazy amount of choice. I would recommend paying extra and eating at the hotel. The outside pool area was lovely with a great beach bar. Access to the beach from the pool was literally a stones throw away. The spa was incredible clean, relaxed quiet and very chilled. The gardens neighboring the spa were serene and peaceful if you want to take time away from the pool. Our rooms were beautiful and well equipped with great and quiet air conditioning. Definitely the best and friendliest hotel we’ve ever stayed in for a family holiday.

Bernhard Westerhoff (Bavaria85551)

A hotel to recommend and fall in love with. As soon as you arrive, they take care of you and do everything they can to get you into your room a little earlier. Which worked well. The house as a whole is in top condition as is the room (216) where we stayed from Sept 10th to 22nd. The breakfast was absolutely top class and there was nothing missing! We didn't have dinner here so I can't comment on that. The garden area with pool and sea access was also very well maintained. This also includes the pool bar and the garden bar. There was nothing missing and the prices are perfectly acceptable! Almost too cheap for such a house... Last but not least, we would like to thank the staff. Everyone, but really everyone, is super nice, courteous and takes perfect care of the guests. From the reception to the cleaning staff - TOP!!! I would still like to write a small negative review to give the hotel a chance to improve: 1. the WiFi network is too small for the size of the hotel. As the hotel was fully booked and many guests were using the network, it was correspondingly slow. Unfortunately, the mobile phone network was not an alternative either, as the reception was also poor. 2. the access to the sea with an old, not so good ladder could also be improved. Despite the small critical points, we can really highly recommend this hotel and we will certainly be back.

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4.5

Google reviews (1145)

Angela Connor

We stayed at Mar Senses September 2024 and we want to come back as soon as possible. There were so many positives about our stay at Mar Senses. The food was brilliant and fresh every day with a variety of options that changed daily. We required a strict Celiac Diet and each day we were shown a variety of gluten free options. We were offered gluten free bread and gluten free chips for each meal. Special gluten free deserts were also prepared. Another member of our party is vegetarian and there were plenty of fresh food options each day. Every staff member was helpful, professional and made our stay enjoyable. Everyone we encountered seemed to enjoy working at Mars Senses from the restaurant staff, lifeguards, bar staff, entertainment, cleaning, and front desk. We remarked on a few occasions how happy the staff seem. The resort was also always extremely clean. The beach was a pleasant few minutes stroll away. There are many little coves to explore nearby. The area surrounding Mars Senses is also clean and very family friendly. The area felt very safe. On our last day we discovered our return flights were cancelled. The front desk staff were very supportive and found us a room for the night and helped us while we resolved our flights. The front desk staff also made sure our return transportation was adjusted as well. Thanks George for your professionalism and your sense of humour for making a stressful situation enjoyable. You are a star. We will definitely be returning very soon! Thank you!

Emma Sutcliffe

What a lovely hotel with exceptional staff. We have arrived on holiday after my husband suffered a down turn in his health condition after booking this holiday. I was so scared we should of cancelled however I new the sun would be good for us all and the all inclusive a must for me - after spending my days caring and cooking for him and our daughter. Room amazing - the sea view is worth every penny. The food in the restaurant has a wide variety and there is theme each day. Breakfast is perfect and lunch is salad bar, plus variety of cooked. Desserts are not my thing but they have ice cream and loads of fresh fruit. Outside the times of the restaurant there is a buffet offered at the pool with pizza oven fresh pizzas which were a great hit with our daughter. The drinks are great, we did go for top tier at an extra cost on arrival but that's because I like Aperol spritz ! The facilities and reception staff have helped us so much, Barbera has been the most wonderful and accommodating person. We needed a wheelchair and she helped me book one, we needed taxis they booked them for us and everything to help us enjoy this holiday they have done. I had to take Andrew breakfast every morning and sometimes lunch as moving out of the apartment before then wasn't possible and they allowed this without a problem. It's been great, the beach is a walk down some steps but a beautiful cove when you get there. I liked Cala D'or and would definitely come back. Thank you 🤩

SJ

Hotel and facilities great for us, very clean with excellent food and drink options for the price. The photos both here and when we booked are a little misleading as one pool is for a different hotel now and our room was much more old fashioned than the ones shown. Location is brill, 3 min walk down steps for the beach and the shops are ten minutes away. Plenty of entertainment for all ages. Overall is excellent value for the price.

Debbie Williams

Perfect hotel for our family, 9 & 14 year old kids. Loads of activities for them & for the adults. The pools are great with lifeguard on hand for peace of mind. The staff are amazing on all areas, the food was very good with plenty of choice. Overall a great holiday at a great hotel.

Paul Kirk

Last year was so much better in nearly all aspects. So much so we booked to return the same week we got back. Unfortunately the hotel has made cut backs which has meant the experience has been a let down in all the areas they excelled in last year. The biggest area which affected our stay, the staff. Last year they were friendlier, paid more attention to detail and would chat and make you feel welcome. This year they did the bare minimum necessary to serve someone. The exception to this being the restaurant staff, these were still amazing. We missed the experienced members of staff present last year that made the hotel experience all that more enjoyable. Maybe they now work in the adult only zone, but the hotel definitely suffers as a result. The premium drinks package has suffered so much that the premium cocktails are now indistinguishable from the standard ones, all served in a glass tumbler and lucky if you get a slice of lemon/orange. Last year the premium cocktails looked, felt and tasted like they were more premium than the standard ones. My favourite drink from last year, the Mai Tai, tasted like a cheap artificial juice drink this year and came in a small tumbler with no garnish. Enterntainment this year has also been a bit of a let down. Last year more external performers performed and the performances were of a higher standard. We found ourselves leaving and going outside of the hotel for evening entertainment this year more than last. The snack bar has been downgraded to a tiny area next to the kids pool due to the new adult only zone. This isn't a massive issue as we never really used the snack bar, however last year's was much better with a larger selection of snacks and a better bar and seating area. Luckily the food and rooms haven't suffered. These were as good as last year. Location is obviously still fantastic with everything being very accessible. Service is what made this experience so good last year that we returned. This has dropped in standard so much it completely changed how much we enjoyed being in the hotel complex. We still enjoyed the experience and the hotel is still relatively good value but it is now lacking in areas it excelled in last year, hence dropping 2 stars from last years review.

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4.2

Google reviews (721)

Martina P

We had one night stay in this hotel cause it was near the airport( 2 adults + one kid). The hotel is not for families or people who want to relax and enjoy. We couldn't sleep almost all night from the noise of the people. It felt like someone was screaming on our balcony but it was actually from the street, you can hear everything! People drinking, screaming, walking/running with high heels, yelling, smoking, playing loud German music... The room was renovated and very clean but also very small. I can't imagine someone coming for whole week stay... Definitely not a 4 star hotel! The location is very near the airport and the beach. We ordered taxi and it took us 8-10 min to arrive to the airport. It costs 19€ (night price) The people working at the hotel were very polite and welcoming! The hotel was clean and nice looking 😊

Alexi Petrikov

Based hotel. Stayd 5 nights, no problem at all except my sink broke and flooded the room but its ok they fixed it lol they gave me a towel to use pretty cool, also good price for the buffet and food is good and the staff is really friendly making good sangria

Luna Liu

The hotel was ok but the guests! Oh man! You should avoid it if you have kids, maybe avoid the entire Palma beach area! Full of noisy drunken young German!!!!! Yelling and shouting non stop until 4am!!! They are not considerate and mindful at all! Worst experience with German people ever!!!

J A

We chose this hotel because it was advertised as a wellness spa where you can relax, they take care of every detail to take care of you. This is utter nonsense and absolute false advertising. The beds are extremely uncomfortable, the walls seem like they're made of paper, as you can hear every single noise from other rooms, and the housekeepers are banging about, knocking doors from before 8am. Not only that, but the pool area was full of rowdy, drunk German guests during our entire stay, some of them broke a sunbed, broke glasses near the pool and were allowed to have their own music playing loudly while yelling at each other from the pool and balconies. After speaking to multiple members of staff, who ensured us they would be spoken to because guests are not permitted to play their own music, nothing was done to rectify this. It appears hotel policies are there to be ignored, not only by guests but also by staff. The hotel is not worth the money and we left Mallorca extremely agitated and annoyed. I have emailed the hotel, as I believe nearly €800 for 3 nights in this hotel, which is masking as a 4 star is ridiculous. However, unsurprisingly, I have not had a response. I don't know why I expected any different after the poor costumer service experience during our stay.

Domagoj Čandrlić

Really have no words to express how nice it was for us to stay here for our week in Mallorca. Perfect position, great room for our 2 kids and most of all, amazing staff that made us feel at home. On the last night we had an early flight and the breakfast was waiting for us at 4.00 in the night. What more to say than perfect!!! Thanks guys and if we ever come back to Mallorca we'll definitely stay at your place!

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4.1

Google reviews (544)

Kate N

We had an absolutely wonderful week at this hotel! The staff were incredibly welcoming and attentive, always making sure that every detail was perfect. The room was spacious, clean, and very comfortable, with all the amenities I needed for a relaxing stay. The hotel’s location was ideal, close to all the major attractions yet peaceful enough to feel like a true getaway. I especially enjoyed the delicious breakfasts and the top-notch service throughout my stay. I can’t recommend this hotel highly enough – it made my vacation truly special!

Peter Newell

One of the best hotels I’ve been to . Food was always fresh & hot. Pool was amazing. Staff were polite. Room was very clean . We had half board plus. Champagne for breakfast & evening meals every day. Would recommend this hotel to anyone looking for somewhere to stay . Will definitely be going back 5🌟from us . Only 10 minutes walk to the seafront. Lots of places to eat & for shopping

Luke Hodges

Food was amazing, staff were brilliant (Special thanks to Nikolay - bar staff) My partner and I just returned from our holiday here, and I have to say, it was an incredible experience. The hotel is fantastic, but the staff and the service they provide are even more exceptional. The housekeeping team works tirelessly throughout the day to keep everything spotless, with fresh beds and towels provided daily. The food was delicious and of excellent quality, with a wide variety to choose from. A special thanks to Nikolay, who stood out not only as the hardest worker but also as a delight to be around—both professional and friendly. 10 minute walk from the beach One minute walk to the supermarket (next door). The strip is a 10 minute walk – hundreds of shops to choose from. Pool is absolutely wonderful Remember, every Friday between 9 and 2 pm, there is a pop up market On the beachfront- ITS A MUST.

Rosie

A very relaxing hotel - it seemed very quiet when I was there (end of April / early May). The food was delicious, really nice a la carte lunch menu included in the all inclusive as well. And the drinks are BRILLIANT. So many different cocktails also included in the all inclusive package. The bar staff weren't the fastest though, so I imagine when it gets busier there will be queues! The pool is huge & lovely. Room was absolutely fine, really nice pool view from the balcony. You don't get toiletries though, so do take your own shampoo etc! Overall a great hotel for a relaxing break - and a solid choice as a solo traveller too, there were a few of us there.

Val Eglesfield

Fantastic stay in this lovely hotel. Perfect for a chilled relaxing holiday. Location for me was a little remote but only because I have mobility problems. 10in walk to beach for able bodied and a little further for nightlife. Bar and restaurant staff amazing especially Fran, Josiley, and Pedro . Also Heinio on reception very helpful and accommodating. Would definitely stay here again.

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4.3

Google reviews (1508)

Ryan “RD Fitness” Miske

The location of this resort is perfect, it’s right on the beach and close to lots of restaurants, bars, and nightlife, but also far enough way you don’t get woken up by noise. Rooms were clean and a good size with a nice view. The patio, the pool and cabanas were nice. Only downside was there was lots of smokers next to us, so the hallways smelt like smoke and if I left my patio door open the smell would come in. Overall I’d recommend this resort,

Zofia Barnjak

I wholeheartedly recommend this holiday destination! The staff is nice and helpful. Breakfasts are delicious with a very large selection of food.Spacious rooms, well-maintained and clean. A big plus for the cleaning ladies who took care of the cleanliness of the room every day and the contents of the fridge with drinks :) For me, a personal plus was the beautiful and cozy smell throughout the hotel. Ideal location, not far from the capital. Supermarkets, restaurants and other attractions are nearby, in addition, the proximity of the beach is a huge plus I really recommend it!

Vishnu

Oh boy what a place! This has easily become one of my favorite hotels. I stayed in the Beach House Suite, a spacious 65m² room with a separate living area. They provided beach towels, outdoor mats, some treats, and a mini-fridge stocked with beers, soft drinks, and water. The best part? The beach was just 50 meters away, making it super easy to walk right out to the shore! The area is filled with restaurants and shops, so there’s always something to do. I’ve stayed at a nearby property with an infinity rooftop pool before, but I found this hotel even more welcoming and absolutely worth it. I’ll definitely be coming back! As usual the Melia staff are always so hospitable, with the warm spirit of Mallorca shining through. Although the building’s exterior is a bit old and not perfectly renovated, don’t let that discourage you—the rooms and restaurants are nothing short of amazing!

Magi Dj

Great modern hotel, cozy beds, great view, cleaning service every morning. Food great, breakfast and diner buffet type. For dinner always some cooked meals, specialties, soup and desert. Pools are amazing. Renting of sun beds on 1st floor pool is too expensive.

Hammer trading

We stayed at the hotel for 4 days, in the beachhouse suite. Rooms were always clean. Air conditioning worked great when sliding door was closed. Breakfast great, with the fastest staff. They always clear up immediately. Pool was clean but sunbeds always occupied all day. Please dear Innside, clear away the towels when the loungers are not occupied. Beach was great, 2 sunbeds on the beach cost 20 euros We recommend the hotel to others and we would love to come back. Thank you for the lovely staff!

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4.3

Google reviews (2537)

Gisele

Excellent resort. Very clean and looked after. Staff were very helpful. Nice pools. We stayed during cycling season where the hotel was overrun by people training for cycling races, triathlons, and iron man. Buffet was a bit chaotic. Eating late, after the athletes was the solution, with most food items restocked. Easy walk into the lovely town Alcúdia and good bus service. Overall really nice place just missing a beach.

Les Male

Avoid if looking for a 4* Hotel - there are plenty of other superior options locally. The rooms are average but no working towel rail or safe (both reported but no action taken). Main problem is the dining facility which staff and Mgmt are aware of but no action is taken. There are simply too many guests for the one buffet restaurant to support (there is no room service menu as an alternative). Access to the restaurant takes 20-30mins in March 2025 and then a further wait for the main course, often luke warm. Little in the way of vegetarian or vegan main courses. Is there no option to give zero stars?!

Shara Davis

The hotel is on a main road so if you don't have a car you are dependent on the bus. Wristbands instead of keys for doors?! We liked our room and were upgraded...very large and spacious. No Smart TV facility. Grounds are very large - near a nature reserve. The pools weren't heated so we couldn't use them. Local ducks are swimming in them. Breakfast was chaos (no orderly system for the amount of people) so we had to get up earlier. Food was average quality. Nothing special (luckily we ate elsewhere for our other meals). We ordered an Uber eat one day for lunch rather than eat at the hotel. We didn't see any of the evening entertainment. The Spa was enjoyable with the pools and different showers/steam room/sauna...didn't have a treatment as it was overpriced. You had to pay to rent the robes...we didn't bother. Overall being at this hotel felt warped back to the 80s. Definitely in need of renovations. More of a 3*.

Gina Lang

Just spent 10 days at Port Blue hotel very disappointing expected 4 star more like 3 Room I - 07 was very shabby tho cleaner was good. Broken mirror taped up, curtains didn't fit ripped blackout curtain, shower head kept falling down. Ducks in the adult pool, duck poo in & out of pool. Grounds attractive but needed more cleaning. Food in restaurants Luke warm. On a more positive note the beds were very comfy. This hotel really needs an upgrade in lots of areas. Certainly not worth the amount of money we paid

Haris Celebic

We spent 10 days in this hotel at the beginning of September. The hotel has some good points: + Booking through their website was quite easy and you could even request a specific room. + Online check-in speeds up the check-in at the hotel itself. + The hotel staff is very nice. + The sea is a few meters in front of the hotel so you have a nice view + The resort is large and is adorned with beautiful gardens, plants, fountains and animals. + There is a wide range of activities: Several swimming pools, tennis, spa, massages, gym, 8 pool etc. + There are only adults areas, which is great good because there are also many (small) children in the hotel. + Our ant problem was solved quickly. + The massage (Ocean Signature) was great and I can only recommend it. (Unfortunately I didn't remember the name of the masseuse, otherwise I would definitely recommend her) + There are great evening programs + The staff put notes on cars that are parked incorrectly (in 2 parking spaces) so that more parking spaces are available (there are several parking spaces, but the one closest to us was often full). Some points that bothered us: (-) The room was not completely clean when we arrived. You could still feel sand and dirt from the previous guest. There were some black spots on the walls (which were probably caused by mosquitoes that had been killed). (-) Even during our stay, cleaning was not always done properly: You could still feel sand and dirt when you walked barefoot. However, it depended on which cleaner was cleaning. (-) The door frame in our room was not completely sealed. This allowed ants to enter through our door after a storm. (the problem was taken seriously and solved quickly). (-) Even after the storm it dripped from the roof in our room, but stopped later. (-) We didn't like the quality of the food at all. There is a lot of choice, but the taste of everything was weak and it didn't taste fresh. Fortunately, we had only booked breakfast and only tried the evening buffet once. (-) There was mowing in the morning shortly after 09:00, which caused a lot of noise and disturbed a longer sleep. (-) The location itself is not ideal if you don't have a rental car. Beautiful nearby beaches and towns are only accessible by bus or rental car. (-) One evening there was a fire alarm in the building where our hotel room was located. I found the staff response worryingly slow. I alerted the reception and they sent someone who didn't show up for several minutes. Even if it was just a false alarm, I think a quick response is necessary for the case of a real emergency. (-) The market in the hotel does not have a large selection and I think the prices are too high.

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4.6

Google reviews (871)

Bex

Nice hotel and great location. Sadly the pool was closed due to bad weather. Only down side was there was sometimes noise from the surrounding rooms including banging doors.

朱琪珍

One star given for the sea view. The hotel facilities are of very basic standard, far from what you would expect from a 4-star hotel and nearly 300 euros per night. We were given a room below the reception floor, outdated style and awful smell from the bathroom at night, especially when it rains, it is smelly as in a public toilet (a room on a higher floor might be better). Breakfast is full of process food with poor quality despite lots of options. Gastronomy is absolutely absent from the hotel (both from the central kitchen and Amura restaurant). You would better off cooking by yourself or searching for a proper restaurant in Palma. We ordered a strawberry birthday cake well in advance and double checked with reception upon our arrival. A greasy chocolate cake was provided on the day which we did not consume, and we could tell it was not even made from the kitchen as a similar one could be bought from the supermarket. The explanation was 'accidents / mistakes do happen'. We feel it was not a big deal for the hotel but this kind of 'I do not care' attitude is really unbearable, probably because they still have loads of tourists arriving. Haribo sweets and a bottle of alcohol were offered the second day (for this mistake) which we refused as we couldn't stand any more process food. Staff at reception are not friendly. They try to perform their duties but unfortunately they seem tense and overwhelmed with guests though it is considered as low season with few activities proposed to kids. Parking slots are limited compared to the quantity of rooms offered in the hotel. Kids room is definitely to be avoided with all the arcade games. The hotel manager discussed with us on our dissatisfaction and all that she can do is to report the same to the director. Not sure how much our experience would contribute to the improvement of the hotel. Considering the other negative comments the hotel has been receiving, we do not place hopes on any follow-ups and do not recommend this hotel to other families. I deeply regret that I did not check negative reviews before booking Ponent Mar. It is definitely over rated at Bookings and over priced.

Richard Jarrett

Really nice hotel overall, however I/we do feel that some of the staff can be a little rude/abrupt, it didn’t always feel that friendly e.g. when checking out they didn’t ask us if we enjoyed the stay, and It just felt abrupt a little too often hence 4 stars, however our experience overall was that the hotel was clean, great sea views, the room was spacious with cooking space, good food (breakfast/eve), nice spa (albeit maybe the steam room needs a ‘scent’), and it’s a short walk to the beach. The room was also quiet at night, so it was easy to sleep which is not always the case in hotels!

Noslen H

1 Star - Overpriced and Underwhelming Experience I’m absolutely disgusted by my stay at this hotel. We were charged nearly €300 per night, a rate you’d expect from a five-star luxury hotel in New York, but what we got was a disappointment from start to finish. The hotel is a mix of old and new, with unhelpful staff and a smelly room. For €300 per night, you don’t even get breakfast—it’s extra. And don’t expect extra towels either. If you want more for the pool, you have to ask. The room was far from clean, and the air conditioning was barely functional. My wife even sprained her ankle using their sweaty, dirty, and unhygienic gym. When we requested an ice pack, they refused to bring it to the room, saying that wasn’t their job. At the time, my wife was alone and had to painfully limp down to reception, where they pointed her to the bar instead of helping her. To make things worse, the bar man at the bar was extremely rude, as it was late. Instead of being helpful, he begrudgingly put a few ice cubes in a plastic cup, claiming he doesn’t have any plastic bags. We had to end up wrapping ice in a bin bag from the room. This hotel claims to be four-star, but it’s barely three-star. We had just stayed at the Kimpton prior to this, where we received true five-star service for the same price. The service here? Non-existent. The bald-headed receptionist man was utterly useless when we needed assistance. We asked for the Netflix to be connected, his answer was “we don’t deal with that. Wait till next week and the technician will deal with it” When we asked the female receptionist for a Band-Aid or plaster, she told us we’d have to buy one instead of providing it from their first aid kit. I would highly recommend you avoid this place if you’re expecting any kind of service or basic decency. For €300 a night, you can find much better elsewhere. This place was pathetic.

Rusko

We contracted scabies from the beds at Ponent Mar. Absolutely appalling and unfortunately there was no other possibility it was from any other source. We contacted the hotel after our stay but have not received a response.

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4.6

Google reviews (533)

Maya Lily

Lovely hotel - clean, great location that’s walking distance to the port, friendly staff. We were unlucky with the weather but the indoor spa, gym and the outdoor padel courts were great to have in lieu of sunbathing by the pool. Breakfast was very tasty every day with lots of choice. One recommendation I’d make is to just provide pool towels freely as opposed to the voucher system, as that was a bit awkward to navigate each day. The only other negative was that the air con didn’t work properly in our room, so the air was never cold which is what we wanted at night. I’m sure there would have been a fix if I’d reported it, but we decided to leave it. Something to check for future guests though.

Domatron 2000

I stayed at the Mon Port with my family. It was nice. my wife chose it. I had no reason to complain, it’s easy to criticise when you didn’t chose something but not in this case, no. The staff are friendly. Didn’t use the spa, but it looked pretty sweet. Lots of families, some of the kids were rambunctious around the pool and they made me feel like I was glad my kids were teenagers, which isn’t something you say very often. The port was nice. The weather was nice. During my stay I developed the subjective belief that my room was haunted with the ghost of a Victorian school boy… otherwise great!

Georgie Lloyd

Beautiful peaceful location. The spa was absolutely wonderful. Towels, gowns slippers lotions all provided. Indoor pools are heated, outdoor is not. Rooms are airy and bright, huge comfy bed. Balcony as photographed. Very clean in all places. Breakfast is phenomenal. Dinner not so vegetarian friendly but there are lovely spots for veggies to eat in town or takeaways if you fancy eg a really good Indian/Italian. Local stores have wonderful fresh food and the Mallorcan restaurants are also lovely. Overall a lovely classy place. Will be back.

Michela Quattrocchi

Very nice experience, lots of amenities such as pools, spa, bars and the interiors of the rooms looked very new. It’s a 15 minutes walk to Port d’Andratx so it’s quiet (btw would be nice to provide free shuttles to town few times a day). Some small details could be improved (ie. I did not get a double bed as requested but 2 singles pushed together + the daily cleaning of the rooms was not super thorough), but I overall would recommend.

Simone Schürle

Extremely thin walls, we heard every word spoken by our neighbors (avoid Block 5, ground floor). Luckily we were not much around. Apparently we got upgraded, but we had no view and a rather small room. The blankets were uncomfortable and low quality.

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4.3

Google reviews (1812)

R R

Stayed recently for a short break. Location is great, short bus ride from the airport with bus stop directly behind the hotel. Bus rides straight into Palma town too which was perfect. Hotel has 2 outdoor pools, 1 overlooking the beach which was beautiful. Staff and service were great, we had cocktails overlooking the beach on 3 days which were tasty and very reasonably priced. Room was great, lots of storage space, balcony overlooked the beach which again was lovely. Amenities can be asked downstairs at reception, shower was great with no issues at all. Walls are slightly thin so you can hear your neighbouring rooms but it wasn’t too much of an issue. Would stay again

Veronika Yakubu

Excellent location, the sea is just few steps away. We stayed 4 nights in a sea-view double bed room. Room and bathroom very clean and orderly. The balcony from the room has a table and 2 chairs to enjoy the view and have a drink. Breakfast and dinner is buffet style, there is a large variety of delicious food. Nice bar for evening chat. Indoor pool and gym are little, but nice. Good tennis court and bycicle rental option. We enjoyed our stay, highly recommend.

Mja Nvn

Beautiful hotel with great views and marvelously comfy beds! The buffet is huge and offers so much and even has e vegan section! The best part of staying here though, was the amazing staff! They were all so kind and welcoming. I was sad to have to say goodbye. 10/10 would recommend and will gladly be back any time! Thank you for this lovely relaxing stay ❤️

Garry Lew Your Estate Advisory Realtor

Visited 11/10/2024 - 14/10/2024. The following sharing are based on our unbiased personal opinion and experience No kids allowed! My wife told me! Located close by the airport and just by the beach. Rooms assigned to us was a sea facing and beautiful sunset view. Cool breeze paired with beautiful sunset view is the best combination. Plenty of restaurant and supermarket along the beach. Beach 🏖️ was cleaned and sand are fine. One of the best clean and beautiful beach I have visited. Service staff are helpful and welcoming. Buffet breakfast and dinner are good. We are spoiled for choices for the days we stayed in this hotel. Follow us for a gastronomic experience and discover the world finest in its purest form

Joa

The corner room with sea view should get 6 stars. 2 balconies with spectacular sea view. right from your bed. Yes it is a small room but it is very clean with a nice bath and comfy beds.

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4.5

Google reviews (1158)

Chihiro Sakai

The suite room on the fifth floor was very spacious and had a wonderful view from the terrace, and the breakfast buffet was excellent with a wide variety, but I was concerned about the musty smell around the toilet. I would have been happier if the room had amenities such as slippers, toothbrushes and skincare.

Sara Lillskogen

The hotel is so lovely! We were 4 persons (2 adults and 2 teenagers) staying in a Family suite and wow what a room! So spacious and modern and the huge balcony is amazing. Great with two king size beds so even the kids could sleep comfy. Always very nice cleaned too. The pools are very good and since no one ever reserve sun beds there are always free sun beds whenever you need them during the day. Food is excellent, great variety and very well cooked. Location is perfect just one block from the beach and with lots of shops around and also easy to get a parking space. I read that someone else said not to get a room with sea views because of the nosy road but the balcony door is soundproof so that is not a problem.

Sheldon Nunes

A really nice hotel, just a short walk from the beach! Really appreciated all the little touches like the rose petals which was a lovely surprise during honeymoon. Didn’t get a chance to try all the facilities but the spa and pool looked nice and there were plenty of options to choose from for breakfast.

Gareth Nettleton

Las Gaviotas is a good value hotel right in the heart of Muro Beach. The rooms are modern, clean and very comfortable. The restaurant is good with the widest choice of foods available. The pools are fantastic - a real highlight. The only downside is the very difficult parking. There’s essentially zero reserved hotel parking so you have to duke it out with beachgoers and find street parking. This isn’t the hotel’s fault, but it can be very tricky so worth noting.

Olivia Mackie

Where do I begin. First off, we found a cockroach in our bathroom. This is extremely disgusting and not acceptable for a four star hotel. We told reception and it was removed by the housekeeping but even then absolutely no apology or compensation was made to us for this. You pay 360€ a night for a basic hotel, the restaurant is like a school canteen with screaming kids everywhere (although the food is okay) the pool which is beautiful is ruined by all the screaming and jumping. No coffee or tea making machine in the rooms, no hair conditioner, nothing in the mini bar or room service available. Lobby bar is cold and unwelcoming, the pool bar closes at 6:30 and the restaurant is only open during the breakfast or dinner hours meaning that there is no common areas to sit and enjoy at all. The location feels trashy and we had police cars going past all night. I quite frankly can’t understand why this hotel has such good reviews and wouldn’t recommend anyone except families who wish to use the pools a stay as this seems to be the clientele of the hotel. Very disappointed

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4.2

Google reviews (1370)

Débora Morgado

Everything was beyond our expectations. The staff really makes you feel welcomed and the breakfast is great (i do wish they had a bit more fruit selection like peaches and strawberries) other than that, it was great. A special mention to the staff in the sky bar area, they were great and friendly and made us feel very comfortable at all times. The hotel is beautiful, modern and very clean. As soon as you enter the lobby you can feel the great smell thats the signature scent from HM tropical. Many times I was left wondering what it was and I wish I had it at home. This hotel has a special meaning to me since it was where me and my family reunited after not seeing each other for 4 months, so it made it extra sweet. Beds amazing, we had coffee in the room if we wanted, free drinks. The cleaning staff did an amazing job everyday making sure our room was clean and perfect for our arrival. Thank you so much cleaning staff!! I specially enjoyed seeing all my sandals in a straight line, ready to be worn :D It was very spacious. The pool was great, my boyfriend was in love with it and wants to go back as soon as possible to experience it once more, with the great sunbeds and shades. All in all, amazing. Oh, can't forget about the location!! Right in front of a great beach. Truly a beach vacation dream (with water being warm). Only Downside - the pipe smell on the bathrooms at some points of the day. Thanks for having us!

Mohammad Akbari

I liked the hotel and the location where you can access the beach, walking street and night life, close to bus stop and easy access to the main big city. The staff was nice, the food was very great with each night having food from a special country or rigion and the service was pretty good.

Laura Bird

Loved this hotel!! The roof top pool bar is just stunning and all the staff are so friendly and do everything they can to be accommodating . This hotel has a beautiful calm, ambiance and is at the ‘quieter’ end of the strip. Definitely one of the more classy hotels in the area. Supermarket directly opposite for anything you need. Would love to come back

Judit Kolos

Absolut fine, we were on the 1st floor, sharing a private pool with few more rooms, had a huge terrace with shade until 2pm. Breakfast was boring, would have expected local food, more fresh vegetables and fruits for sure and not every day exactly the same continental average. Service was great, staff was helpful. Roof bar with live saxophone music provides an irreplacable sunset experience.

Csaba Veres

More reliable and kind people must be employed. Our EUR (360 EUR) was stolen form my wallet which was on the bottom of my bag in the room by somebody from the hotel staff. Of course, after my complaint the answer was standard "it is not our responsibility" but I'm sure it is their responsibility what kind of people works in the hotel. I was informed that we have to manage our valies carefully outside of the hotel like on the beach or in the city but this is the first hotel where my money or any my values were stolen. We were more places in the World and this was our second trip in Spain but I'm always disappointed with the Spanish attitude. I had no such feeling that we were the guests and they wanted to serve us or to be kind with us.

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4.1

Google reviews (696)

Tian Potgieter

The overall experience of the hotel surpassed our expectations. Noting, there are several key considerations to take into account. The hotel is out of the way from restaurants so you need a car, the breakfast buffet was great but the cooking needs work (I.e. eggs need to better) the room tidiness could have been a bit better. Notwithstanding the above, the view, beach cove located next to the hotel and morning sunrises from the hotel was amazing. 8.5/10!

Soph Walton

Great location with poor service. Wouldn’t stay here again! My partner and I were very much looking forward to our stay coming all the way from Australia. Unfortunately, our flight was cancelled due to the weather… pushing our arrival date back by two days. The hotel proceeded to charge us for the two nights we missed after occupying the room with other guests!! Really disappointed. Lastly, we organised a taxi to the airport departing at 12pm. Our taxi was given away twice by the reception team pushing our departure time back to 12:30pm making us late for checkin. Wouldn’t recommend.

Gianmarco Cardia

I had to go there for my holidays but my flight got canceled 2h before departure due to stupid air traffic control measures taken by Spain, so I couldn’t reach the destination. The staff of the hotel (in particular the guy that contacts you right after the reservation) it’s incapable of understanding any situation and obviously decided to DENY any kind of refund or to move the dates of the staying. So be careful because booking this hotel is like gambling, if you have a problem with your flight you are going to lose all your money. Pretty sure the guy in charge of this has never traveled, just wish him to have the same kind of problems and find a person exactly like him on the other side of the phone, he would be happy to talk with an idiot like him that just wants to keep the money without any kind of assistance.

Carol Castro

If they say it has a private pool, it's a lie. Rude staff, they will not respect you as a customer. I asked to exchange for a simpler room because I had made a mistake when booking, they said I would have to pay the fine (50% of the entire reservation) for the chosen room, claiming that I left the room unavailable on Booking so that others could book, which it didn't makes no sense since there were more than 6 rooms like ours completely available and empty during our stay (and I had booked just a few hours ago). Furthermore, they said the pool is private and it is not! You share it with 5 other rooms. We were lucky there wasn't anyone else there. We were mistreated at the SPA, which closes at 7pm and when it was 7:15pm a guy came in speaking rudely to us. I apologized, said I hadn't noticed at the time and asked for help to turn off the jacuzzi before leaving. He completely ignored me and stormed off. I was in shock. Furthermore, they canceled the reservation at Booking while I was inside the hotel with everything already paid. The only person who served us well was Maria at breakfast. The hotel is beautiful, the beach in front is worth mentioning, but I would never go back.

Max King

Extremely disappointed! Our flight was cancelled due to the weather which pushed back our arrival day by two days. The Hotel occupied our room yet proceeded to charge us for the two nights we missed… We walked in to our room to find other guests inside… The reception team told us to go to breakfast while they sorted it out. Our room was upgraded for the inconvenience however we weren’t refunded for the two nights?! I understand if the room wasn’t occupied why we would have to pay however this was not the instance. The staff weren’t warm or friendly nor were they interested in helping. Once we finally checked into another room it was obvious it hadn’t been cleaned properly. Hair in the shower, bed sheets untucked, hair on the floor and sticky benches to list a few. Really disappointed to say the least.

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4.4

Google reviews (1418)

James Kneale

Stayed here in September 24 for 1 week, & we had a really good time. Staff are very friendly & the hotel is very clean. The food is what it is. Plenty of options but I'm quite fussy what I eat when I go on any holiday. I still managed to have a decent meal all the time. When we were their the pool was constantly in the shade so the pool was always cold. It was something you got use to after a couple of minutes. A 5 minute walk to the square where it we went to watch sports etc etc. Can't fault our experience & we are coming back on April 18th for another week.

C W

⭐⭐⭐⭐⭐ Our stay at FERGUS Style Cala Blanca Suites was absolutely perfect! We spent a week here for a family holiday, and everything exceeded our expectations. The rooms were spotless, and the entire hotel was kept incredibly clean throughout our stay. The staff were always friendly and accommodating, making us feel welcome from the moment we arrived. A special thank you to Ana, the manager, who truly went above and beyond. After a lovely conversation with her, she surprised us by sending a bottle of champagne to our room, which was such a thoughtful touch and made our stay even more memorable! The hotel’s location, amenities, and overall atmosphere were perfect for a relaxing family getaway. We had an amazing time and will definitely be returning. Highly recommended for anyone looking for a fantastic, stress-free holiday experience!

Lee Wyatt

Travelled with my partner and 2 year old granddaughter this is a lovely hotel in a great location, room was spacious and cleaned every day, all other areas of the hotel were spotlessly clean, All the staff were polite and always smiling, kids entertainers were brilliant and went out of there way to include all kids no matter what age, they had great night time entertainment with in house shows and visiting acts. The food was absolutely lovely with plenty of choice and it was always warm and fresh. The pool area is a bit small but was fine for the time of year we went, all in all a great holiday and we would definitely return

Lucy Roberts

Staff are very friendly, they make the hotel a success for sure. Food is one of the best all inclusive’s we’ve been to. The complex is small and restaurant busy at times with a queue to get seated. Rooms are lovely but walls are paper thin and if you have a snorer next door you’ll know about it! Would be handy to have more than one bar open at once as a fair way to travel if you are in your room to get a drink from the pool bar. Housekeeping is hit and miss (well it was for us) only one tiny bin in your room. Pool area small and seating not great as not enough room for everyone. And the sun only hits a certain area by the pool each day. Most is in the shade. Sunsets are phenomenal here. Sea is close but there isn’t a beach to speak of. Lovely walk into Santa ponsa along the sea, where you can hire a bed for the day with full sun all day long. Drinks nice and good to see less sugar in the soft drinks. Evening entertainment is family Orientated and fun. We enjoyed watching it from our balcony most evenings. Doors slam to rooms which everyone knows about. Lifts mostly out of order so lots of stairs. Nice choice of bars and restaurants near the hotel but beware of the Chinese my son got food poisoning there.

Richard Beaumont

Stayed at this hotel last week and it was amazing the staff were great, rooms were clean, food was fantastic. Located about a 10 minute walk from Santa ponça beach with plenty of local shops nearby. Can get a little noisy in the evening but that’s to be expected with how popular it is. I would happily stay again.

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4.5

Google reviews (5802)

Aurélien D

I would not recommend this hotel after a trip one week with my family during summer 2024. The room was not what we expected and not worth the money. It is advertised as a 4-star hotel but it's clearly not what you can see in the website pictures and when you're booking your trip. Room was really old and not clean (despite staff coming clean, rooms need a complete revamp). There was mold in the shower, air con not working... Guest service is incompetent. Despite reaching out to them and managers multiple times, they don't care and do not have solutions. There is no water bottle available and staff redirect you to water fountains... which are not working. With young kids at night, you don't even have water available. It's a shame for a so called 4-star hotel and for Iberostar. Overall infrastructures are old, dirty and not adapted to families. You are more in a camping than a 4-star hotel.

Tracey Townsend

We checked in at 2.30am. The reception area is big and impressive. Our 2 adjoining rooms wasn't far, so we walked there. They normally take you on hotel buggies. The whole place is massive, swimming pools within 3/5 min walk. The main entertainment area was close by too. Nightly shows, brilliant bands, quizzes, even a silent disco. The food was amazing, something for everyone. So many lovely staff cleaning and tidying. There are bars everywhere serving alcoholic drinks but also you can use the self service for beer , water and hot drinks. A few shops on sites, selling lots of different things (not paracetamol tho). The food halls/beach restaurant open for 3 services a day. But if you miss them there's food trucks all day. The best part of our holiday, was finding a amazing beach 10min walk away. The sand is golden and the water was clear enough to see little fish swimming past. The worse part was leaving

L A

I recently spent some time at this resort, and I have mixed feelings about it. It definitely has an older vibe, having been built in 1989. The food was decent, but when you opt for an all-inclusive option, you can't expect Michelin-starred cuisine. One of the frustrating aspects was the early morning pool chair wars. Guests were reserving loungers as early as 6 AM, and it seemed like the staff didn't intervene at all. It was quite ridiculous to see towels draped over multiple chairs—a bit inconsiderate, really. The bathroom in my room clearly needs some renovations; it felt dated and worn. On a brighter note, the staff members were fantastic! They were friendly and attentive, which definitely made my stay more enjoyable. The proximity to the beach was a major plus, making it easy to enjoy the sun and sand. The pools are another highlight, offering a good variety, although they too could benefit from some updates. This resort is a great option for families, with lots of attractions and a kids' club. Although the kids' club was a bit limited in its hours, the kids seemed to have a blast. While I appreciated some aspects of the experience, I don't think I'll be returning anytime soon.

Yass T

We booked this 4-star residence based on its promised amenities, but our experience was disappointing. • The bathroom had mold, raising hygiene concerns. • The air conditioning didn’t work, making the room unbearable in the heat. • Limited access to drinking water, which is unacceptable for this category. Overall, the stay did not meet expectations, and improvements are needed.

Zuzanna Syldatk

I had a really great time at this hotel and I can honestly say that it was one of the best places I have ever had the opportunity to relax. The food was delicious - a wide selection of dishes, including many local specialties, which delighted with their taste every day. Additionally, the selection of drinks was impressive - everyone could find something for themselves, and the bartenders always served them with a smile. The hotel offered a lot of attractions - from numerous swimming pools, through evening animations, to various sports activities. Everyone, regardless of age, will find something for themselves here. I would like to especially distinguish a few people from the staff who made my stay even more special. At the bar, Rado and Teresa are true professionals - always smiling, able to improve your mood in a second and infecting with positive energy. They always chatted, making sure that every moment at the bar was pleasant. Their commitment and cordiality made us feel like we were among friends. At the reception, every employee also deserves praise. They were extremely helpful, always available, and every request was dealt with quickly and with a smile. From the animation team, I would especially like to single out Rafa, whose passion for his work was evident at every step. You can see that he loves what he does, and his enthusiasm was contagious to all the guests. Rafa always found time to engage everyone in the fun, whether it was during sports activities or evening shows. His creativity, energy and positive attitude made every day full of excitement. I recommend this hotel to anyone who wants to spend an unforgettable holiday in a place where every detail is taken care of and the staff does everything to make the guests feel special!

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4.6

Google reviews (1124)

Louise Adeyemo

Hotel was absolutely perfect, across the road from a beautiful beach, shops & restaurants 2 minutes walk. Hotel spotlessly clean, staff couldn’t do more to help. Food was ok but not a great choice if fish lover and desserts were not anything special. Hotel really needs to put some handrails in by steps, not a single handrail throughout the hotel, which was quite bad for anyone with mobility issues. Walk in shower could also do with a handrail as again anyone with mobility issues would find it quite scary about slipping. Would 100% recommend the hotel and will definitely be coming back..

Mike Van Giesen

Never been a big one for reviews but we had a fantastic week at the hotel. Spotlessly clean with fantastic location on the seafront. The staff for us are what made our stay that much more enjoyable. From reception, cleaning, and particularly the restaurant/bar/kitchen staff who were all super hard working, friendly and helpful. Can't thank you all enough.🙏 Hotel is nice and small so plenty of space around the pool and we also used the private sauna/plunge pool (great touch). If you are looking for a clean, friendly yet quiet and relaxed, well appointed hotel with delicious buffet style meals (variety etc) with a fab location in Palmanova then we would highly recommend!

alison alisonpaul123@hotmail.com

Our family had a fantastic 10 day holiday at the end of September 2024. We have 2 girls - 3yr old and 4yr old who fell in love with Bob and Lucy. Entertainment, staff on reception and throughout hotel were ver helpful and friendly. We had a problem with our aircon and our room was changed immediately. Food was to a very high standard and the hotel is in a peaceful location with beautiful sunsets. Booked to go back this year. 😍

Adrian Potts

Our stay 14th September for 7 nights. Great reception area with friendly staff that greet you. Had no problems with check-in, informed us with everything that what we needed. Rooms are a little on the small side (ours was a see view) but clean and freshened up daily. Our biggest complaint was the balcony, which also small was a very noisy fan from a neighbouring property, which was on from 11 am till 11 pm This kind of spoilt our stay a little as we like to sit on the balcony of an evening but unable to as it was too loud. Restaurant, food was fantastic breakfast and evening with plenty of choice. Only drawbacks were very busy at peak times and felt a little cramp. Great friendly staff as well. The pool area is small with 2 small pools, but you have a great beach opposite for a decent swim. We had no problem with sun beds with we found there were plenty throughout the day. Nice little bar, which is also a great friendly staff. The only drawback was that noisy fan, again, was quite annoying at times. Overall, the hotel is a good location for the beach, with plenty of local bars and shops nearby.

Worst Channel ever

What an fantastic hotel so friendly and relaxed staff great location amazing breakfast and evening meal menu. Good Sauna and pools . I will definitely be making a return visit. Palma Nova can be very relaxed in January just the way I like it, obviously the Sea temperature is cold and Sunbathing hours are short but the relaxing atmosphere makes up for it, you won't have to qué for anything and plenty of cafes restaurants are still open it's a perfect resort to relax. Obviously if you are after lively nightlife this isn't good for you in January.

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4.4

Google reviews (674)

Amy

The hotel is spotlessly clean and well presented, but everything is catered towards German clientele. We enjoyed our stay out of season, but the biggest downside is that the outdoor pool is not heated at all, not even a little bit. I think people would have used it more if it was, as the weather was warm enough and the hotel was busy. The views are lovely and the hotel is right on the front with easy access to Palma / airport from the bus stop outside. Supermarket just across the road too and plenty of local shops and bars.

Chris S

Read before booking. Positives - 1) The hotel is in a great location by the beach and I’d imagine is great for the warmer weather (we stayed in February). There are lots of amenities nearby along with bars and restaurants, albeit the vast majority were closed at this time of year in the evening. 2) Easy to get to from the airport and to travel to Palma. 3) The guy on reception was very friendly and welcoming each day (didn’t catch his name). 4) The hotel was kept very clean also. Negatives - 1) The bed is firm, the frame is like a camp bed and so very squeaky and quite uncomfortable, and you ache after a couple of nights. 2) Everything from the room, towels and food seem to be on a budget (but you won’t be paying a budget price) and are very average. This includes the food in the onsite restaurant. 3) No air-con in the rooms in February, despite the room being hot and stuffy and no fans available to be provided either. Major negatives - 1) The hotel next door was being renovated ready for opening and there was loud building works every day (bar Sunday) which started at 8am (or before) and finished at 6pm. Bear this in mind if you come in February. There was no mention of this on the hotels website or when booking or arriving at the hotel. 2) We asked to change room because of this, which was added to a list but we never changed room during our stay. On check out the same staff member asked if we changed room and we said no, nobody on reception had said anything - it appears it was up to us to ask each day rather than the staff tell us, but we weren’t told this until checking out! Also on check out, we were going to leave our room at 12pm and a cleaner started banging on the door and tapping on her watch telling us to leave, so rude! It was a few minutes before but she still decided to come into the room whilst we were finishing packing and started cleaning. It would have been unlikely we stayed again but those last two experiences have confirmed we will not be returning. It’s a shame for the staff that go above and beyond that they have colleagues who undermine their good work. I was going to give the hotel 3/5 but after the two final experiences the hotel deserves no more than 1/5. Overpriced and average with staff with bad attitude towards their paying guests.

Sundeep Bhardwaj

This hotel is fantastic, situated just 10 minutes from Palma's city center. It boasts a prime location along the beautiful, west-facing Playa De Palma, right in the heart of the stunning coastline. The rooms are modern and impeccably clean, and the dining options for breakfast and dinner cater to all tastes, from healthy choices to indulgent treats, with a delightful selection of desserts always available. My only minor piece of constructive criticism is that the pools aren't heated. Nevertheless, I would absolutely choose to stay here again!

Valeria Gomez

Me, my husband and my 18 month old stayed for one week and felt very comfortable. The room was decent sized and comfortable. The kids pool was our favorite. My son spend most of his time here, playing with other kids and toys. He had a blast. Lunch, snacks and drink around the pool area were great. The staff was very very friendly. Location was amazing. We were able to go to the beach throughout the day as it is so so close, just crossing the street. Breakfast buffet was delicious always. Will stay again for sure! The only negative was there were no black-out curtains and I would have liked a parasol on the balcony as the sun would be blasting during the evening and it was difficult to sit comfortably outside, specially for my 18 month old.

Jolien VN

Really great hotel, awesome location and pool, yummy cocktails, clean room,.. The staff is really friendly, always a smile on their face! Albert is the best waiter👌🏼

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4.8

Google reviews (6475)

Nicholas Martin

Fabulous hotel. The beautiful beach is literally right at the back of the hotel. My kids loved the mini disco. The food is amazing & I have to say the staff everywhere are incredible. I also love that it is a zero plastic hotel. The only things to improve are signs up saying no smoking/ vaping round the pools & staff enforcing as it was not a nice smell from a tiny minority of English idiots. Signs asking guests to be quiet when going back to rooms at night would be good too. Overall, incredible hotel & we'll be back. Thank you

Johannes A.

Great, friendly people in service. Give them a raise. Thank you Marga and team! Good food. Caters perfectly to cyclists.

Danny Russell

Love this hotel. Right on the beach, great selection of freshly prepared food for dinner and breakfast. Rooms are always clean; showers are delightful. Super location if you're a cyclist looking to get the best out of the Majorcan climbs Have to respond to a couple of points made by others....yes there's a towel deposit (by definition, you get that back so it's REALLY not a big deal) and you can refresh your towel whenever you want. There's also a safe deposit (again, that you get back, its really not a problem; many hotels charge you for using this). And yes, water at dinner is charged (but not at breakfast) and this is COMMON across many hotels on the island. At least here there are free, chilled, filtered water dispensers on every floor......unusual in my experience where you're expected to go to the local Spar to buy huge bottles of water.

Nan Hua

We had a fabulous stay by Iberostar Playa de Muro. Everything is just perfect! The room can be a bit larger, but the bed is comfortable and the room is clean. The service definitely worth a 5 star, the team is very caring and passionate. Muro beach is just within walking distance and you can get direct access from the hotel. The swimming pool is spacious, with separate kids zone. There is also an indoor swimming pool for bad weather. The food and the bar are also amazing. We will be happy to come back if we visit Mallorca again!

Maryna Matiiash

Gorgeous location and incredibly nice staff. Access to the beach and the beach itself is amazing. The buffet had a wide assortment of food, both dinner and breakfast. Downsides: - Our room 3421 smelled as if a wet towel was left behind and rotted under the bed. We went to bed and realized it was quite challenging to sleep without getting a whiff of mold (?).It seemed to come from the bed headboard which had seen better days. - Ants... Having them crawl all over your body as you toss and turn trying to get away from the smell is not how one pictures a 4 star hotel. - Kids. Ton of them. It is not advertised as a family hotel, but it was hard to find a peace of mind with all the yelling and running around. - Tennis court costs EUR 16 but the surface was so uneven it changed the trajectory of the ball mid-air (it is hardcourt made out of concrete blocks which are not level and have different high). Practically unplayable if you want to have an intense workaround. We never addressed the issues to the front desk as it was quite late in the night, but I would hope a decent hotel would take better care of the rooms.

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4.6

Google reviews (4365)

Marco Rola

You know how every holiday experience always falls slightly short of expectation? Let me tell you that the PEOPLE working here made it perfect for us. Their dedication, constant presence, kindness and availability ensured this was one of the best Iberostar hotels we've been to. I'm sure we'll come back to this one in the future, as the Cala Barca experience we had after wasn't even comparable. This is it!

jake pick

WOW, What a place to be. We were here on the 13-09-24 Fantastic all the way though, we stayed for a week, my wife and my son who's 2. It was our honeymoon/holiday and when we first arrived, although the check in was slightly lengthy the staff were amazingly friendly. We were then taken to our room and wow, they had left towels shaped into swans on the bed and a heart, a bottle of fizz and some macaroons. The room was well air-conditioned and very modern. The food was amazing every single day and you won't forget Famakan the chef, very friendly and cooks the best food. Elana was also great, she was very friendly and we were always greeted with a smile. Although all the staff were incredibly friendly these stood out for us. The hotel is like a village with winding roads through-out where you will find golf cart buggies driving people up and down and at night, the pathways are light up beautifully where you will see the sunset and many more beautiful views. On our last day we were already looking at booking again and wanting to stay in the same room (152) it was perfect. I can highly recommend the hotel in its entirety, we were even joking that we could buy a bungalow there and I would work on the air-conditioning there to pay our way. 5* All day long

Callum Plant

My partner and I, along with our young son, recently spent a fantastic week at Iberostar Cala Domingos, and we couldn’t have asked for a better experience! The food was simply unbelievable, with a great selection to suit all tastes. We were especially impressed with how well the hotel catered to our young boy, offering kid-friendly options that made mealtimes so easy and enjoyable for the whole family. The pools were excellent, clean, spacious, and perfect for both relaxing and keeping our little one entertained. The staff were super helpful and polite throughout our stay, always going above and beyond to make sure we had everything we needed. It’s rare to find such attentive service, and it really enhanced our experience. All in all, this was a perfect family getaway, and we would definitely give it a 5-star rating! Highly recommended for anyone looking to enjoy a relaxing and family-friendly vacation in Cala Domingos. We can’t wait to come back!

Matt William

Very family oriented hotel with a unique layout that considers all the little details. Clean, modern and very friendly staff. The facilities and events were brilliant and the food and drink were on another level compared to other 4-star hotels. Beach is accessed through the complex and is superb, albeit small. Iberostar have set the bar high and we’d look at booking with them for our next trip. Thank you!

Friederike Schröder

Our trip was in all ways perfect. Very nice stuff, beautiful hotel and the food was outstanding. Also the entertainment for kids and the shows in the evenings was created so lovely. Perfect for little kids and families! Especially the animation team was so kind and really went above and beyond to make our stay special. We will come back!

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4.7

Google reviews (952)

Mary Manabat Barker

We had a lovely stay at this hotel — the food, service, and the adults-only aspect were all wonderful. The pool area was always calm and peaceful (and we were there in August 2024), so there were many other guests, but it was always a tranquil space. The breakfasts and dinners were delicious, and the whole team (front desk staff, dining area team, etc.) was super welcoming and very professional. I can highly recommend this MarSenses hotel and hope to stay here again in the future!

Vicky Jay

From the minute we arrived we were greeted warmly by the staff. Throughout our whole stay was the same and it was genuine, all the staff where lovely from desk, bar, restaurant, domestic, lifeguard, everyone, it makes such a difference. The food was lovely and fresh, would have like to have the opportunity to try a few more local dishes but other than that great. Our room was just perfect for what we needed, with the option of daily cleaning or every other day. You do need to buy your own water which isn't a problem there is a shop of many across from the hotel. The location very close to the beach and bus station, local shops, plenty of restaurants and bars, but not noisy as they are along the front and Piney Walk. Very clean area. We will definitely be back!

John Jay Funnell

We’ve absolutely loved our holiday at Mar Senses.The staff have been wonderful throughout from the Amazing. Restaurant and Bar staff to the Chambermaids with their work in the rooms with nothing being too much trouble, the Reception staff being extra informative and answering every question we had. We’ll certainly be back. Ideal location. Food has been great. Entertainment has definitely been entertaining and a pleasure to see and hear. Would definitely recommend for someone wanting an Adults only hotel,

Steven Parker

Mar Senses Hotel & Spa in Puerto de Pollensa was absolutely amazing. Beautiful, clean, spacious, light, and very modern with a touch of luxury. The restrurant on site was fabulous and the food was fantastic and the breakfasts too! The pool was great and the gym, steam, sauna and jacuzzi was fab! The staff were fabulous, and all went that extra mile. They were very polite, friendly, welcoming, approachable, and would help with anything - a family atmosphere! Everything is within walking distance - beech, town, market, shops, walks up to the mountains and so much more - for me, it was home from home. We all enjoyed our stay there and will definitely be returning soon. Thank you to all the amazing staff who work very hard and go the extra mile to make sure customers have a fantastic holiday there.

Paul Sloane

My wife and I have had a lovely week in Mallorca. Port Pollença is an ideal location for us. It’s a quieter resort than since of the more garish locations. It has a very nice sea front where you can walk right next to the sea. The bay is beautiful and there are some nice walks over the headland. The MarSenses hotel is very friendly and the staff are very helpful. The food is a buffet with plenty of choice good quality. I’d recommend it as a great place to stay. Even later in October it was busy and had a welcoming feel.

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4.5

Google reviews (335)

Chris

I have mixed feelings about this hotel. On the positive side, the staff are absolutely wonderful - without a doubt, they provided the friendliest and most lovely service we experienced across the whole island. The communal areas are beautifully maintained, and the breakfast is excellent. The views and seating areas at the front of the hotel are fantastic. However, the room left a lot to be desired. We booked a 'Mountain View' room, but the view was mostly 90% bins/loading bay, with just a small hill in the background. The room itself was probably the smallest we’ve ever stayed in at any standard, leaving very little space to move. It was quite dark, and our clothes and towels remained damp throughout the week. The soundproofing was extremely poor - any time someone walked down the corridor or spoke, it was enough to wake me up, and I’m usually a heavy sleeper. Additionally, the bedding and mattress were of very low quality for the standard of the hotel. There was some construction work going on next door, but I understand that’s beyond the hotel’s control. Overall, it’s a reasonable four-star hotel, but the rooms were a significant letdown. We should have paid for a sea view room, which seemed larger, but we felt misled by the description of the 'Mountain View' room.

Ruedi

We spent one week in the hotel (mid October). The location is perfect. The beach right across the (calm) street. The center of Port de Pollensa is within walking distance. We ate very good at the hotel and enjoyed the veranda in the evenings. The rooms are rather small, but with a balcony and the see view that does not matter much. People are lovely too. We'll come back for sure! Thanks.

Erica Rodriguez

We had a great stay at this hotel. The staff were generally friendly, especially the cleaning staff and staff at the front desk. We had just come from a hotel where the staff were the friendliest I have ever come across in my life, so while the staff friendliness here didn’t live up to that standard, they were generally kind. The rooms are itty bitty, with barely enough room to move around and I wouldn’t recommend if you have a lot of luggage. But they were very clean, except the throw blanket over the bed which had stains and a bug on it when we arrived. So, while the room was not anything to write home about, the amenities were lovely. The public spaces are clean and beautiful and with such easy access to the beach, you can’t beat it. The lunch was delicious, but the breakfast bar was just okay, with cold food not staying in spaces which kept it cold (cheese and fruit) and really watering eggs. The location was great and parking was easy. They were able to help us book some excursions and have city bikes to rent. All in all, as long as you don’t mind tiny rooms, the stay was great.

Karen Harvey

Beautiful spot to stop for a drink after a long walk along the pine trail. The veranda is cool and comfy. Had to go to bar to order, but they brought the drinks to us. I’m sure the rooms are lovely, looking at how gorgeous the outside and lobby/bar of the hotel is. Beach is directly opposite. Well worth a visit.

Angeles Pisani

An oasis of tranquility and chill vibes. Spent the most wonderful weekend. The bed is extremely comfortable and waking up seeing the sun come out in front of the sea was so perfect!! 100% recommend going up to the rooftop for the sunset light!

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4.6

Google reviews (397)

G

Genuinely lovely hotel and staff. Immaculately clean. The breakfast is outstanding! And the chef at the restaurant is clearly very passionate about his trade. Everything was perfect for a two night trip for me and my elderly mother. They couldn’t have been kinder and nicer. Highly recommend. The rooms are spacious and clean. Food and bar tenders fantastic. Great value for money. Pool is one of the nicest I’ve swam in. The don’t forget the lovely gym area and sauna and indoor pool and spa area as well as outdoor pool. This is not a party hotel. It’s more family and older (wider) folks. Right beside the promenade but we lived the hotel so much we barely left. Great WiFi. Beds are fine. Spacious balcony. Quiet hotel.

Dorothy McDowell

Sadly it’s an evening & morning that i won’t forget - a bad start to a holiday. A very hard, uncomfortable bed meant a poor night’s sleep. The day rooms are lovely & breakfast very good but our room didn’t match. In the morning a huge storm came in & having checked out, I went to get my car from the carpark. Terrifying. Rushing water & car submerged above the sills. Got it out but very shaken. Hotel staff were great, especially the lifeguard, she helped me get my breathing back under control & stayed with me. I was bruised & in shock, a very kind & experienced lady. Thank you. Manager aware of bed issues but claimed he knew nothing about carpark flooding, so no warning given. Didn’t seem bothered by my awful experience. My request for my soaked car to be valeted was met with only apologies from reception manager, another kind lady… but nothing more. A costly & very upsetting experience, not what you expect for €200+

Tony Mint

Highly recommended…lovely smaller hotel, super clean throughout. Stylish, comfortable, great food, great pool (never an issue getting a sunbed and we were group of 7), most importantly the staff….first class service in every way (special mention to Dina and Jeni), other hotels take note - this is how to do it! Will return 100%…..

Peter Oxley

If you're looking for an hotel in Port Soller look no further. The staff are wonderful, able to help with advice on trips, transport etc. Breakfast offering very comprehensive. We will be returning!

John Pemberton

Lovely stay at this small hotel in a lovely situation in Port de Soller. Glorious view from our room. Superb breakfasts. We did not have dinners at the hotel.

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4.2

Google reviews (1550)

Xhoana Cela

The location and breakfast were okay, but the hotel was very dark and had a bad atmosphere. It was noisy all the time, especially in the mornings when the cleaning staff were loud. ALSO the beds were two singles joined together, I didn't feel comfortable during my stay. The statues in the corridors were creepy and made the hotel feel unwelcoming. Never go there.

steven hardy

First time staying in Palma . This hotel was recommended by a friend and well worth it. Bus stop right outside to the airport . Room with balcony great. Would definitely stay here again.

Voyager Zhang

Stayed in this hotel for 1 night: could not fall asleep at all because the AC was maddening loud. Turning off AC wasn't an option due to summer high temperature. Linen feels scratchy. At 8am, someone started hammering determined to shake everyone awake. The hotel has very few windows: the entire corridor is dark and squished, the window in the room has no view; there's some kind of plank wood half blocking the window. I did check out the hotel's swimming pool and spa area; the pool is small but at least those amenities look like the photos on their site. But the room we stayed in: low ceiling, blocked window, maddening loud AC, o my, do not stay in this hotel: there are so many good hotels near Palma: I recommend Belle Marivent.

Eric Lockwood

Exceptional accommodations! Staff was courteous and helpful, love the location, being so close to points in the central as well as walking distance to so many fine dining establishments. Their lunch is a great value, delicious food offerings, and overall a marvelous experience. Looking forward to staying there again. Also, loved the intriguing art throughout!

Cindy Lockwood

Really nice hotel one block from lots of restaurants and shopping. Quiet, clean great staff, nice breakfast and cafe with great 3 course lunch with wine for €20. Nice lounge area and sauna/steam room/whirlpool area. Free mini bar. Very pleased.

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4.5

Google reviews (1469)

Claudia Hillebrand

Perfect Location in a nice garden scenery /direct view to the sea, also from all terraces, pool terrace, sky pool roof top terrace with an amazing view directly to the sea from above—both Restaurants for dining extraordinary quality in food, ingredients, decoration /excellent and charming service, who love, what they do - spa small , but very smart, very kompetent female staff for divine massage and facial treatments, worth the money! Should try definitely!👌 In total a hotel with a lot of taste in details ( lobby surrounding with style/even the stairwell you have to appreciate , don’t use the elevator!)😊

Christine Donnelly

Great beachfront location. Staff very helpful and friendly throughout the whole hotel. My sister & I thoroughly enjoyed our Spa treatments by Irene & Cati. A most enjoyable stay.

tom hughes

The true meaning of a 5* hotel. The room may not seem incredible (we had premium garden view). However, the service, the little touches, the way they give you your experience, really elevates everything what you may expect. You can have a nice stay in Palma, or you can stay here and have an outstanding stay, truly worth every penny.

Gordon Robbins

We enjoyed a 5 day break here in March. We had a lovely side sea view room which was very comfortable. The food at all the restaurants was top notch and all the staff very pleasant and helpful

Annette Baynard

Everything was awesome with this hotel! They helped us get to and from the airport without any hassles. They even were able to get our ride moved up same day! The staff were very attentive and helped with all our needs! The view is beautiful and the hotel was immaculate! Highly recommend!!

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4.3

Google reviews (976)

Tigra gaming

Nice holidays!!!The workers were exceptional and very friendly. It remains to be said that Claudia treated us very well and was very nice and beautiful. We were also lucky to meet the gardener and see that he was a super hard-working and very friendly person. The facilities are very nice. We also liked the pools a lot. Even the lifeguards Carmelo and Enrique were very friendly and helped us by setting up the sun loungers and parasols. without a doubt I will return next year

Karla Andrea

We had our family summer holiday in Mallorca and chose to stay in Prinsotel Alba and we’re so glad we did. We stayed on their half board plus option and had the chance to dine at their two restaurants - Picco and Grill - which were amazing. Breakfast buffet was also good with various options to choose from and the staff worked really hard everyday to make sure everything was topped up. We were happy with our hotel room and didn’t find any fault, beds were comfortable, air con worked well and rooms were tidied everyday. We also ventured out of the area so the location and free parking of the hotel were a plus. It’s the perfect spot to go out to other towns and beaches in Mallorca. The one thing we didn’t like at all was the British culture of hogging the sun beds every morning. I say British because they were the only ones doing it whilst many of us had to find whatever was left. For us this wasn’t a problem as we left in the mornings and came back in the afternoons but it was still very annoying for most people. Kids entertainment was nice, they had a playroom where they did activities, watched some movies and the kids team were really lovely. Overall it was a nice family holiday and we really enjoyed our stay. Also a massive thank you to Gabriel from reception who helped us on our final day as our car rental didn’t want to turn on!

Ana Padilla

"A Disappointing Experience: Theft and Service Deficiencies" Our stay at this hotel was a frustrating experience from the very start. First of all, finding the hotel and the reception was a real challenge. The signage is nearly non-existent, making arrival after a long journey much more exhausting than necessary. As for the facilities, the hotel consists of several buildings, but none of them have elevators. If, like us, you have to climb numerous stairs with luggage after a long trip, arriving becomes a real nightmare. Another major concern was the complete lack of supervision in the luggage storage area. Anyone could access and take any suitcase without being monitored, which made us feel that our belongings were not safe. The hotel’s restaurant is located in another building, which means you have to go outside to get there. If it rains, as it did during our stay, you end up soaked just trying to have breakfast. Speaking of breakfast, while there was some variety, it was always the same. After a few days, it became monotonous and repetitive, something you don’t expect from a hotel in this category. The hotel pool was another major letdown. Despite signs prohibiting the reservation of sun loungers with towels, we never saw anyone enforcing this rule, making it impossible to find a free lounger, even after trying several times throughout the day. Parking is also a significant issue. Although the hotel claims to have parking areas for guests, these are very limited, and we often found ourselves without a place to park. The cleaning service left much to be desired. The beds were poorly made, they didn’t leave enough towels for the number of people in the room, and they didn’t refill the soap dispensers. To top it off, room cleaning was done very late, with it being as late as 4:00 PM, and our room was still not cleaned. But the worst part of all was that we had money stolen from our room. The money disappeared from a purse that was stored inside a wardrobe. We spent an entire morning at the Civil Guard station, and the hotel refused to take any responsibility, claiming that it wasn't in the safe. This incident completely ruined our vacation, and the hotel’s lack of empathy and accountability was alarming, especially knowing that the only people who entered the room were us and the cleaning staff. The hotel director assured us that he would contact us regarding the insurance decision, but two months after our stay, we are still waiting for a response. In short, I would not recommend this hotel. The service deficiencies and lack of security made our stay a huge disappointment.

Kristin Jakobsson

The staff is fantastic and the hospitality on another level! Claudia, Juan Ma & Alex sure knows how to take care of their guests and give that extra special treatment that makes your stay unforgettable. We really appreciated your service 🤗 the hotel in general is really beautiful, well taken care of and super clean. We also tried the spa that is very calm, fresh and super relaxing 😶‍🌫️ we will be back for sure!

Teresa Leitão

We had a really nice stay here with our toddler. It is a genuinely family friendly hotel with two swimming pools for kids, which our little girl loved, as well as a decent size adult pool. Our apartment was super spacious and comfortable and everything was very clean. There is a gorgeous beach literally 2 minutes walk away and another very beautiful one about 10 minutes walk away. It does get busy, because it’s a busy area, but our little toddler gets up very early so we would just head to the beach first thing for a couple of hours and it would be really quiet and just stunning, and the local supermarket has a lovely bakery with fresh croissants every morning. Would definitely come back and would recommend!!

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4.8

Google reviews (3279)

Sheila P

I traveled here in October 2024 and it was firmly a 4/5 experience. We paid for a family suite and got upgraded to a private garden suite which was appreciated. Unfortunately the room was dirty and smelled very musty because the bathroom did not have any ventilation. There was also broken furniture which we had to seal off to prevent injury to our baby. This unfortunately did not feel like a 5* hotel. The room itself was probably a 3/5 at most. The buffet was the star of the trip. The staff were amazing; so kind and patient with our baby who was still in her food dropping and throwing phase. They kept everything very clean and tidy. The food was also incredible and super delicious, to the point where we didn't feel the need to try the a la carte restaurants. The service from the other hotel staff were generally good as well. The towel service was a bit odd as they had designated open times to exchange your towels but sometimes they weren't open at those times or ran out of clean towels. We enjoyed the pools a lot. There were always pool chairs available and lots of space for kids to run around as there were so many pool options.

Mengjie Wang

4 star hotel with 5 star experience One of my best all inclusive holidays. We stayed in a family room that was very good sized and well considered for kids. All staff friendly and helpful. Spotless clean and well maintained inside and outside. entertainment well designed for both kids and adults, which kept us busy day n night. Tastey food and drinks, very good quality. We will be back and recommend to friends.

Veronika Mills

Absolutely amazing place! We just got back from our family trip. The only thing I'd say could be improved in the storage in the rooms. They are very pretty and clean, beds are very comfy but for 3 adults and a child there just isn't enough room. But that's my only minor complaint. The staff were very friendly from the start to finish, nothing is too much trouble. The hotel is designed with children in mind right from the reception area with an amazing slide to the lower floor. There are plenty of places for children to play, lots of pools. The daily activities for the whole family are brilliant. I have never exercised on holiday so much like here! Even when it was just me they still ran the class for me with a smile and enthusiasm ! So this is my way of saying thank you to all the fitness staff there 🫶 Just as well because the food is to die for. So much choice and fresh food every day. The location so close to the beach is really handy as we could choose to just go for a swim in the sea or stay longer rather than decide on one location for the day. You can take a drink or a refreshment from the hotel straight to the beach. Clean beach towels every day. There is just everything you need for a lovely family holiday, quiet places, fun places, fun evening entertainment and it was just lovely to see all the little people having fun 😊 This was our first all inclusive holiday and I feel we'll find it hard to find another place as good as this. We better start saving now for next year🙏 We also loved the daily Iberostar song and dance routine, it's stuck in our heads now💃🕺

olivia moss

Myself and my family travelled to Iberostar in September to celebrate my husband's birthday we were looking forward to a 'dream' holiday, but unfortunately it turned into a food poisoning nightmare. On the 4th night, 2 hours after eating at the buffet restaurant Mistral my husband’s was hit with extreme pain was becoming more and more intense to the point that he couldn’t physically walk. Shortly after he was projectile vomiting, followed by extreme diarrhoea and wind. All throughout the night, he was sick aswell as diarrhoea and his temperature soared. At one point he collapsed in the bathroom, from severe exhaustion and I imagine dehydration. We reported the food poisoning to reception, however the reception staff were really quite rude and declared that ‘it only had a virus’ and commented that ‘he had been sick the day before’. Of course they didn't want to take responsibility of his illness. They also, failed to tell us there was an onsite doctors. Luckily I discovered it the following day whilst walking around the hotel. So he managed to get some pain relief and treatment for the food poisoning. Unfortunately my husband was sick for the remaining trip, we had to separate as we feared that it would spread to the rest of the family and other guests. As you can imagine we were soo upset to have to spend our family holiday separately, my little girl was devastated to be away from your daddy. For the rest of the holiday, my husband lived off nibbles of bread and water as he was too ill to tolerate anything else aswell as the concerned of getting poorly again from the food served. Myself and my daughter tried to carry on with our holiday the best we could. But It is safe to say the experience ruined our holiday. I was of course more cautious whilst eating in the restaurants and I noticed that food often had flies on it. I witnessed many, many times staff pouring fresh hot food onto cold food (instead of clearing the old food off the dishes and replacing it with new) the staff that cleaned the table wasn’t using anti-bac spray they were merely wiping the tables with dirty clothes. Food that was put out, was barely kept warm more than often it was cold. There were endless opportunities for bacterial growth at the buffet restaurant. This is a 4-star hotel, without 4-star hygiene standards. I spoke to many different families whilst on the holiday and many of them too had suffered from food poisoning from the hotel. On two evenings at the hotel's night entertainment, two children on separate occasions were projectile vomiting. Please be incredibly cautious when eating at the hotel's facilities as the level of hygiene it not up to standard, I would hate for other guests to have their holiday ruined like unfortunately ours was. In addition, the hotel had a lingering smell of sewage, which was really off putting. It is such a shame as the hotel and location was beautiful, I really hope the hotel take all the food poisoning cases seriously and improve their hygiene practises.

Leanne Jenkins

This hotel didn't disappoint after our last visit 10yrs ago, we still loved it and will definitely be returning to make it our 5th visit! Was nice to see some of the same staff still happily working, the hotel staff really do seem to enjoy their jobs!! I was a huge fan of the new roof top terrace and the relaxing music that was playing away ( I need this playing in the background at work). Food and drink was still quality, shame we only got one visit to one out of three onsite themed restaurant's! The hotel is a little secluded but the bus service is only outside the hotel and every 15mins so no real problem to go out and about for a change of scenery. Keep up the good work****

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4.2

Google reviews (664)

Karen Smith

Overall had a lovely stay. The rooms are adequate and cleaned daily. The only down side is the walls are so thin. We had a family with a toddler next to us who ran around in the room until late and they spoke loudly. The food was lovely with a good selection to chose from. The hotel is near to a bus stop with buses regularly into palma for more connections around the island.

Molly Feltham

Really happy with my experience in this hotel! Every single staff member was super friendly and helpful, food served every meal was delicious and varied. Rooms were spacious, clean, and modern, shower was a great pressure and temperature, plenty of room in the bathroom it wasn't cramped at all! Aircon in the room was great and worked so well, balcony was lovely with great views. The entire hotel was very clean and well kept, modern interior and pleasant appearance inside and out. Pool area was nice and clean, lovely atmosphere, pool bar staff were friendly, drinks were varied and plenty of options available, food served through the day at the pool bar was great to snack on! The only thing is that the layout of sunbeds and the dining room are both quite cramped and very close together but it wasn't a huge problem as the hotel wasn't very busy. Would definitely return again, me and my mum had a brilliant week's stay here.

Joy Powell

Just packing after 11 nights stay here. Hotel is spotless, very clean and smells clean. Good quality food 3 times a day plus a great snack bar by pool. Drinks are very good some times you may have to queue at snack bar. Staff are all very friendly and polite. Full marks to the chef Valentino always got a great smile 😃 and very friendly. Great entertainment team the shows were also very good. We will be back next year.

Michelle Bouch

Lovely hotel 5 mins from the beach. VIP area was excellent as it was low season. Plenty of choice for food..but unless it was from the grill it was tepid. Guys you need to take a look of your hot holding practices. Both my partner and I had upset tummy immediately after consuming scrambled eggs. Sort the food and you would have full marks.. it didn't spoil our break however. The views were fantastic.. the staff friendly and the alcohol plenty.

Jason Mcloughlin

Impressed by the quality of food on offer. The outside grill is a bonus. Staff are lovely and the place is spotlessly clean. 1 minute walk to the beach and the main bars and restaurants. Entertainment in the hotel is good also, the kids loved it. Will definitely book to stay again

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4.1

Google reviews (2009)

Christopher Lilley

Very dated hotel, food was always cold the pool was to small. I would also be careful which hotel you Jane booked they have is 7 Global hotels and they booking agents use the best pics from all 7 our hotel was nothing like what we had booked. The receptionist informed us that this is a common thing for them to deal with

Wiktoria Adamiec

My friend and I stayed at Globales Palmanova Palace during the last week of September and we had an amazing experience! The hotel is perfectly located, just a short walk from the beach and close to plenty of shops, bars and restaurants, which made everything super convenient. The food was fantastic – every meal had a great variety, and everything was fresh and delicious. From breakfast to dinner, there were plenty of options to satisfy everyone’s taste. The bartenders were also fantastic! They were always friendly, quick with service, and made the best cocktails. Whether it was a refreshing drink by the pool or a cocktail in the evening, the bar staff really added to the holiday atmosphere with their great attitudes and attention to detail. But what really made our stay special was the entertainment team, especially Juanjo. He was incredibly fun, energetic, and had such a positive vibe. Whether it was leading activities or putting on a show in the evening, he always made sure everyone was having a great time. His enthusiasm and friendliness made the whole experience so much more enjoyable, and we can’t thank him enough! Overall, we had a wonderful time and would highly recommend Globales Palmanova Palace for anyone looking for a relaxing holiday with great food, amazing drinks, and even better entertainment.

Roger Nicklin

Fantastic place . Staff are great,food lovely and perfect location. Smallest of negatives are the small lifts which at busy times are hard to get especially as a mobility scooter. But will definitely return.

Krystiano

I spent 7 days in Palmanova Hotel and I'm very happy to be a guest there . All staff was amazing , food was great ,different variety every day , maybe breakfasts needs some updates . Great , Clean hotel ,might be just a little bit noisy during the nights . Great location close to beaches ,buss stationes and shops . Overall very positive impression 👍😍🌴

Tammy Burzacki

Just back from 7 days here as a family. We liked the hotel and the location. Always very clean and tidy. All staff friendly. The animation team (Johnathan) made our days fun with aqua gym. Pools. Darts. Bowls and shuttle board as well as songs for younger child in our group. There is also table table and mini golf for during the day. The pool area is clean and tidy. Pity children were not allowed to have rubber rings or water balls. Male life guard could be rude and take such items from children but we didn’t let that spoil our stay. Negatives are not enough plug sockets in bedroom area and food wasn’t great in main restaurant. I think small changes could be made but overall we have had a good first family here. Would we return? Yes but I wouldn’t recommend with children too young

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4.4

Google reviews (969)

andyfielding56

A quiet, clean hotel with very small rooms. Staff are pleasant and helpfull. Food is average. Restaurant is a bit noisy and chaotic. During our visit I saw towels placed on restaurant seats to reserve them! Water is not included in the dinner menu , this penny-pinching puts me off going back.

Nick Ashton

We have had a very nice 12 night stay (2 adults and 1 10 Yr old girl). Excellent buffet breakfast with staff that clearly work very hard. We ate out most days but had the evening buffet twice which was very good. The location is a 2 min walk from the beach however this section of the beach is overcrowded in the summer. We had a hire car which meant we could drive 2km to a quieter section of the same beach. The rooms are good and very quiet at night - we all slept very well. The front desk staff were helpful and efficient however rarely smiled - I am certain this is due to how busy and stressed they all seemed and tired from a busy summer, we didn't take it personally. The guests at the hotel and Can Picafort itself is predominantly German- If you are a British family with kids and looking to meet other British families then Can Picafort may not be the best fit for you. Overall we three made our own fun and had a great holiday and the standards of the hotel were very high and good value.

Allie H.

This was a really lovely hotel which is conveniently located to the bus from the airport, a great supermarket, the main shopping/entertainment district and access to many beaches. Everything was easily accessible within a few minutes walk, while also located on a quiet street to avoid the general noise that comes with the nightlife on the strip. Staff were all friendly, particularly the restaurant servers who were always smiling, warm/welcoming and attentive. For amenities, there were two pools in two different buildings, two cafes which you could leisurely relax and work, and an excellent restaurant for elective half board of buffet breakfast (8am-1030am) and dinner (630pm-900pm) with drinks at an additional cost. Overall, I really enjoyed the stay here for accessibility; however, the only notable item for me was just the conjoining rooms that we had to be more mindful of how noise may travel. Otherwise it was lovely and comfortable with your own patio and view.

Bashy Boo

Staff were fab, rooms really clean and fresh and well kept. The location couldn’t have been better was not far from the shops, bars and restaurants or the beach. Couldn’t recommend this place enough.

M Sz

Had a great holiday in BQ Can Picafort, was really close to the lovely sandy beach and clean and warm sea. The only 2 minuses were: no kettle and caps to make your own tea/coffee and the mini fridge was not cooling that much, if you put in cold drink it would keep it sort of cold, but it won't cool a room temperature drink for you. Food was delicious and staff was friendly. Reception is happy to give you parasols for the beach for free, which was great.

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4.3

Google reviews (1033)

Unyime Akn

The hotel itself is fine, but the setup leaves a lot to be desired. All the rooms only have single beds, even for two people. If you're sharing a room, you'll get two single beds pushed together, each with its own single blanket or duvet—not an ideal arrangement. The rooms are also quite small, and housekeeping doesn’t seem to replace the bedding unless you specifically ask them. Instead, they just make the beds. Cleanliness is clearly not a priority, as empty bottles or used glasses are left for you to dispose of yourself. Additionally, we had to pay a minimum of 40 euros just to use the safe in the room and another 30 euros for the iron. I've never had to pay for a safe or iron anywhere else in the world. It felt like every little thing came with an extra charge, making it clear that the hotel is designed to extract as much money as possible from its guests. For example, after a midnight fire alarm—where staff were nowhere to be found and guests waited outside for over 30 minutes before going back inside on their own—we asked if we could check out just one hour later, given that checkout is at 11 a.m. and check-in isn't until 3 p.m. But guess what? They wanted to charge 30 euros for that extra hour. It's absolutely ridiculous. Apart from that, the location is good. The late night shows every night are entertaining, and the bar and restaurant staff are amazing.

David Lloyd

We have been here 4 times now since 2015 and we've loved every time we have been here. Alcudia itself is lovely, the hotel is always really clean and the staff have always been great! The rooms aren't the biggest but they are clean and well presented, well worth the money. The pool is lovely and the snack bar is reasonable. Breakfast and dinners here are still one of the best I've ever had in my opinion, fantastic variety! You really cannot go wrong. I'll be back again eventually!

David Fitzsimons

Had to knock a star because the check in process was dreadful. They couldn’t find our reservation even though we had a printed confirmation with us. Left waiting for 20 minutes wondering if we had a room or not. Besides that everything else was great and the staff are super. It’s our second time to stay here and we will be back. Also they gave my wife an unexpected surprise present as it was her birthday. 21 again. 😉

Ivan Fekete

We were in hotel in October and we were very satisfied. The breakfast was really reach. I have never seen sparkling wine in breakfast before :) I can recommend this hotel. The best value for money!

Mr B

A fantastic hotel, staff are very friendly and helpful. The location is close enough to stroll to the beach and local shops. There is a supermarket close by for extra food and drink. Defo would recommend this hotel and we will be going back.

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3.3

Google reviews (601)

David Stevens

Hi, a quick review This isn't a 4 star would say a 3 star. However, it's not.4 star price The staff work very hard It's clean The food is fresh and tasty It's in a quiet location however a short walk to some lovely beaches Rooms clean and modern unfortunately the bathroom was a bit tired If you want a nice hotel that's value for money . This is the place

David Hunt

Good: The staff are mostly great, especially the activities coordinator (I think his name is Jordi) - such a nice guy who goes out of his way to make sure everyone is enjoying their stay. He had a chat to us on his day off in the bar and he's so easy going and pleasant. The food was also really nice; not a massive choice compared to other all inclusive hotels I've stayed at but quality and taste was excellent. Parking was easy in the street outside or in a free public car park literally a one minute walk away. Bad: It should just be called Illot Suites as the Spa is closed and based on what I both heard and saw will not be reopening any time soon. The staff have been told to blame Covid but it's clearly because it needs work. The hotel is really nice in parts but is showing its age in other areas. There is an abandoned tennis court with no net out the back; the squash courts have been converted to a children's play room and the outdoor area next to the pool has more weeds than grass. The all inclusive drink menu is limited with little choice of cocktails and only a handful of spirits with no supplement option. Location: If you haven't been to Capdepara or the surrounding area before, it's worth noting it's quite a journey to most other parts of the island. If you like exploring, the location probably isn't for you. If hiring a car, it's roughly 1h15 to Palma, 1h30 to Soller and surprisingly over an hour to Alcudia. However if you're happy to stay in the town, it's well served with loads of restaurants and a few nice beaches. Overall: I actually enjoyed my stay here despite the above "bad" comments. I do think they should be clearer / more honest about the Spa, especially on third party booking sites. However for the price we paid, I felt I got reasonable value for money and have stayed in far worse hotels that have cost more. If the owners tidy up some of the more tired areas of the building and sort the spa out it would be a great hotel to stay at.

Hans Ingmar (hifishnow)

Bad Hotel. Not a 4 star. Let`s start with the pool area. It was very dirty and it wasen`t cleaned at all the one week we were there. The area around with grass has not been mowed for weeks and it`s filled with cigrarette butts and other garbage. The sunbeds needs cleaning too. Towels from the day before was not removed from sunbeds. The pool has alot of debrees from the palm trees around. The little "all inclusive" room had a sticky floor and It smelled like Vodka. Perhaps from a guest that spilled Vodka on the floor and it wasent cleaned the week we were there. The selection of things to eat and drink is poor. Ther was no gas in the soda dispenser. The orangejuice taste like vodka so if you like Screwdriver`s you`r gonna be a happy camper. The applejuice also taste like vodka. And don`t get me started on the coffey. The dining area looks clean. The food is basic and taste nothing. The "Seafood" was like rubber. The juice in here taste like vodka too. If you like fresh milk you are in for at treat because the milk wss so warm i think it comes straight from the cow. The bucket on the floor from a leaky roof or air condition was present all week. Why fix it? Frying and egg should be easy enough but the egg ends up on the plate like a disaster. We ended up eating dinner at the lokal restaurants almost every night. We tried to eat dinner at the hotel but it was the same food that was served for lunch. Step in to the time machine aka The "Suite" and go back in time to 1987. There is no Air Condition, and it was 35 degrees on arival. The lady at the desk toold us that the ventilation was for use in wintertime. So we had to put the vent on 25 degrees and wait for it to cool a little bit down. The shower drain was clogged so we had our own pool in the bathroom. And that is not as cool as it sounds like:/ And the shower head sprayed water all over the place. The refridgerator held held 15 degreees and the shelf inside was broken. The beds matresses was hard and uncomfortable. It was not even clean under the bed or under the matresses. And one light on the wall was blinking all the time. This is just a few of the things wrong with this 2 star. Not recommended.

stefan horan

Has everything you need for a pleasant stay. No shortage on the food always plenty available. Found all the staff very good especially the dining room stayed all inclusive a couple of times the wine had ran out once I had informed a member of staff it was quickly filled. Would I stay again, Yes. Once you got to know the area turned out to be the perfect location. 10 minutes walk in any direction would lead you to contrasting locations.

Dan Brown

We booked blind on a last minute deal but could not be happier with everything. The food is exceptional, the staff are friendly and helpful and it would be difficult to beat the location. Fifteen minutes walk takes you to three different beaches, ten minutes away is an abundance of shops and a beautiful harbour, promenade and restaurants. The hotel is clean, efficient and one street from a very pretty town.

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4.5

Google reviews (669)

Karol

Really nice and helpful staff, clean rooms, nice hotel, pool with bar and possibility to order food. The hotel included a restaurant with excellent food. A beautiful beach right in front of the hotel. Overall, we were very satisfied. One of the biggest discotheques in the area is right next door, so it's busy at night. Especially if you have a room with a sea view.

JORGE GODOY VELARDE

The hotel is great, the facilities and rooms are comfortable and very well maintained, the location is unbeatable, right in front of the sea. All the staff are very kind and friendly and the Director of the hotel is very aware that the guests are comfortable. The food in the restaurant is very good. The pool is great to relax and have a few drinks. Highly recommended.

Samaneh golestani

Very good see view and warm staff. The only issue was cleanliness of the rooms. The glass shield in terrace was so dirty that made it hard to enjoy the see view. In addition, in our three days of stay, they didn’t wash the tee cups, which they had provided for us!! The restaurant was perfect and I enjoyed the clean pool. They served a champagne bottle as the welcome drink which was so nice.

Yulia Palma

1. You have to pay to use safe box. This information is not advertised and is a hidden fee. 2. Room keeping is horrible. They clean your room some time between 11am-4pm so basically all day. Very uncomfortable. The quality is bad, sand is all over the floor. 3. Overall dirty, ugly and old place. 4. Smells bad. 5. Absolutely overpriced. It is not a 4 star hotel. 6. For breakfast you get food full of ants! The staff does not care at all. 7. Reception staff is passive aggressive and absolutely careless. They DO NOT CARE. One of the worst hotel experiences. Really bring your money somewhere else.

Sam A

This hotel is an amazing choice for travellers out of season, not summer. Very clean, great staff and great food which is the highlight of the hotel. All the customers were German which makes communication a little difficult in terms of speaking with others. But it's OK and it wasn't a problem. The hotel is in front of the sandy beach and 2 mins walk away. The view from the balcony of the rooms were great facing the pool and the sea. Make sure your room faces the sea and not the parking garage which some people complain about! I think this hotel attracts a lot of young German teenagers in summer and with the night club being next to it, it'll be too loud for adults who want to relax. Otherwise stay in spring and it'll be fine. But remember the walls are paper thin! We heard the lady next door cough all night and people pulling around furniture which wasn't pleasant at all and we couldn't sleep. I think if I was old, that'd have bothered me more/might not bother young people. Remember this hotel is 20 mins bus ride away from Palma. Also, from the airport, you can get the 21 bus (you can pay for tickets with cash on the bus, €5 each) and the stop you need to get off at is called Mega Park.

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4.3

Google reviews (487)

tom buttiens

Lovely hotel, lovely atmosphere, great location. The rooms are basic and a bit small, but this gets fully compensated by the pool and bar area, the quality of the restaurant (best hotel catering I've seen for breakfast and diner), the free parking and the location - calm, but very close to Alcudia + an very pretty beach. Hotel staff also very friendly and helpful. We can only recommend booking here.

Nany And Cie

I'd definitely go back! We stayed for 3 nights: the staff were impeccably friendly day and night, very clean, and the morning and evening buffets were delicious! There is a very large parking lot 2 minutes' walk away reserved for the hotel, and opened using our room card! It was a magical moment 🙏 Thank you for your welcome ☺️ Please note that in Spain water is not included during meals.

Ivan Gergov

We stayed there for seven days: The first two nights we did not get any sleep, since the air conditioning was not working. The first night the receptionist tried to help us with some sort of an ancient mobile air conditioner, but it made things worse. The next day the receptionist were different and quite rude. Eventually the technician came and claimed that he repaired the air conditioner, but six hours later working non-stop the room was warmer. Still, we were not moved to a different room. On the third day when I went to the reception, one of them - middle aged Spanish lady with glasses - quite rudely asked me “What do you want?”, much to my amusement. After claiming the air conditioning is the same once again everywhere, we were eventually moved to a different room. Not surprisingly, the air conditioning was not the same and this was working. Overall, the setting is nice, but not sleeping for two days straight, being moved to a room with two separate beds that were moving all the time, and the arrogant receptionist made the stay quite unpleasant. PS, Response to the Hotel: How exactly is an air conditioning working if it is not cooling?? Second, do you think a fan is the same as an air conditioner - this explains a lot. Furthermore, we were not offered a room change on the second day - no need to lie guys. On the beds - if I book a double bed, I do not mean it literally: two single beds do not make one bed. Carefully to all who book, Ivan

Natalia Groth

Room smelled of mold and mildew. We were promised a change to another room, however in the morning the staff changed their mind. No remorse or compensation. Very unpleasant experience. I will never go back there and do not recommend it.

Ben Kershaw

I stayed here in early August with my girlfriend and it was the best time we could have asked for. The pool area is really peaceful, and there are always sunbeds. Furthermore, the hotel is a short 5 minute walk from a fantastic beach. The food was much better than we could have ever anticipated, with so much variety for breakfast and dinner, changing every day (I highly recommend half board). Thank you Prinsotel for a lovely holiday!!

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4.4

Google reviews (913)

Olivia G

Brilliant adults-only hotel with a super chilled and relaxed atmosphere. The room was lovely (except the shower setup did make for a very wet bathroom area!) Reserved pools per building as well as a few bigger communal pools. Good food, lots of choice. Lovely beach just a stroll away and some great bars and restaurants. Very friendly and helpful staff and possibly the cleanest hotel I've ever stayed in!!

Kevin Dent

We had a problem with the room but it was sorted out by a room change by reception staff. The food was lovely as were the staff, in all departments. They simply couldn't do enough for you. And we couldn't believe the beautiful pool area. A short walk from the room and you were in a tranquil setting with wonderful relaxing music. We hadn't an issue with the sunbeds but relaxed aided by the poolside bar that served food as well as alcohol. This is a wonderful hotel and we would like to visit again. Please note, this, thankfully, is an adults only hotel.

Navin Heerah

It was our first trip to Majorca and we had a great time. I forgot my bag with my bank card and travel documents on the transfer shuttle. I came to reception and spoke to Laura who has great customer service skills and her willingness to help was above and beyond. She made the phone calls and got it all sorted and said she will keep us updated as it can take up to 2 or 3 days but for her quick reaction I got a note through my door at midnight they have my bag at reception it was a great relief. We got welcome by the host Ricardo at the restaurant great customer service very jovial. We were served by Julian, Alyn , Ismael and Bernard the chef absolutely brilliant team in the restaurant. Bernard cooks to the order the way you want your food which brilliant. My was coughing while eating before I even go to rub her back and Asian chef looks to be from Indian background offered to do so . They are so friendly and attention to details is brilliant. The Spa was a bit of a let down no one at reception the steam room didn't work on our day but that's not a negative it's something to work on. I went to the Pool Bar and was served by Steven another brilliant staff attention to details always smiling always asking if we need anything great customer service. Our Room Attendant was brilliant too they are all very hard workers , I keep asking Ricardo, Ismael , Steven , Bernard where are you getting the energy from but they are brilliant team. We had great 6 days holiday and we are very happy with the location of the hotel is great close to beach , close to shops and there is lots to do around there Food was brilliant . Keep the staff happy and your customers will keep firing nice comments about your hotel. Thank You Kind Regards Navin&Anna

Matt Leech

Sent this email last year and still had no reply........... Hi, Unfortunately, I am writing this email with a complaint which is not something I like to do. We stayed at the Reverence Santa Ponsa in May 2023 for our 10th wedding anniversary and had such a good time we rebooked again for this year (30th April – 5th May 2024) When we arrived the receptionist was very welcoming and informed us that we could have the same room as last year, room 2209 which was great. The first night was great and we settle in to relaxing following some hard work back at home. On the second night/early hours of the morning we were woken up by the neighbours in room 2210 banging doors, shouting loudly in the room and on the balcony with what sounded like 4-6 people having a party. This was at about 3.30am Thursday 2nd May, Vicky and myself lay there not being able to sleep wondering what to do, I tried to phone reception but couldn’t get a dialling tone. At about 4.00am and with no sign of the noise stopping, I got dressed and walked to reception to complain. The night porter followed me up to the room and when we walked out on to the pool area from the ‘Life’ building you could hear the shouting and noise. The night porter knocked on the door of 2210 and told them to keep the noise down, this had absolutely no effect and the noise carried on until 05.30am when the other people left the room, the couple in the room then sat talking on the balcony until 07.00am. Then at 07.30am a workman in the car park started to bang away at the tarmac which woke us up again. That morning, after breakfast we went to reception to complain and were told to return at 11am to speak with the manager (David) David was very apologetic but was reluctant to speak with the individuals, His exact words were ‘lets see how it goes tonight’ and ‘we haven’t had any other complaints’ which is unacceptable. At 2am the following night/early hours the doors were banging again and this time the couple in 2210 were having an argument and shouting at each other! This time, following the phone being repaired I was able to call reception, I spoke to the same night porter who phoned them the couple next door and the noise was reduced slightly. We understand that is impossible to control guests and noise, but what you can do is, deal with the situation correctly and make sure they are warned not to do it again. The reason there was probably no other complaints was that 2210 is on the end so we were the only neighbours, plus it looked like there weren’t any guests staying below them on the first night. As you can imagine this experience has spoilt what was supposed to be a relaxing wedding anniversary and could have been avoided with some stern words from the management. I look forward to your response. Regards Matt & Vicky Leech

Amanda Gravil

Visited this hotel for the second time this year as I loved it so much in April. Perfect location, great hotel, amazing staff, rooms spacious. Pool area clean and pool bar staff friendly and funny😃. The staff work so hard. Hallway carpet needs some TLC but it was the end of the season. Would recommend 100%

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4.5

Google reviews (812)

Cliff Leadsham

Brilliant!!!!!! 1st time of staying here, will definitely be going back. The other half is coeliac, they were amazing with gluten free options. Own toaster etc. Every member of the team at this hotel are so nice and helpful

Wendy Gallett

Love love love everything about this hotel. Perfect location on one of the best beaches ever. Great pool area. Rooms are spacious and extremely clean and well equipped. Restaurant and food is beautiful with so much selection for both breakfast and dinner. Staff are all so helpful and friendly they will do anything to make your stay a very good one. Brilliant selection of pubs bars restaurants gift shops and grocery shops all within walking distance. There are boat trips off the little jetty across the bay, to Palma twice a week. Or pleasure cruises everyday. Having done both would highly recommend. Its a wonderful way to travel to Palma for a few hours if you don't fancy the crowded buses. Great place cant recommend highly enough

Dimitri K

Visited today that hotel for breakfast, were quite happy with the buffet food variety, the food was delicious, hot and high quality. The staff were nice and pleasant to us since we entered the hotel, greetings to the gentleman at the reception and the F&B Manager Mr. Javier who was very helpful and professional. Highly recommended place, would definitely come back again.

Jackie Steel

Still hear after a 3 week stay Doctors orders. First week started off bad but soon put right. Love the Sunterrace room great for people who just want to rest. Breakfast outstanding Evening meal stayed in a few nights Sunday Dinner outstanding for a hotel Nothing too much for Reception staff see Keith or Javior if you have a problem. Entertainment brilliant, Julie kept everyone smiling. Staff very polite happy in there work (except one). Housekeeping & maintenance always good. Even managed to pass comments on to Director Just a few more days before home so keep up the good work you make this hotel outstanding. See you all in April love jackie & Walt

Lindsey Burns

Absolutely lovely hotel. Maybe for the 60 plus but cannot fault the staff or service. They go above and beyond. The location is great. Nice room and balcony. We went on October, so quiet month.

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4 Star Majorca Holidays

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