4 Star Majorca

3.5

Google reviews (798)

Keeley Rimmer

We are on our last day here. It’s so lovely, staff are very clean and attentive. Plenty of shops and beaches a stones throw away. I like how the complex is very small and quiet so a chance to relax on holiday

Tom

Myself and partner stayed here for a few nights. We had a brilliant time. Lovely room with views and the staff were excellent. Everything you need local to hotel. I proposed to my girlfriend on the beach (she said yes) we will be back next August. Thankyou for a lovely stay.

Max P

We stayed here for 4 nights. I cannot understand why there are any bad reviews. The location is perfect, rooms are spacious and clean and the staff are all friendly. For the price we paid we were more than happy with the hotel and have already spoken about coming back next year. Thank you very much for a fantastic holiday.

Richy Rich

My partner and I stayed for 7 nights B&B and we were sceptical ref some of the previous reviews. We were pleasantly surprised to find a decent sized room with good soundproofing and well-behaved considerate guests. So no late night noise all week, which was an absolute plus... room safe included too. Staff attentive polite accommodating and really Friendly. Food is adequate for breakfast all needed is available...I also looked at evening food which seemed similar too. 2 lifts front or rear of complex is a plus and Location is excellent for seafront to bathing / alcoves, coastal path walking, many many restaurants, all routes for buses (excellent services from TIB) plenty of shopping, bigger local stores too 15 min walk away. Room Shower area doors are liberally fitted. Checkout Luggage storage may be improved, The pool area is size restricted as is similar to a lot of urban resort hotels, too. Hot drinks are available in the bar area if needed. In all, a really good value for money experience for this period and very central - we will definitely return here again if in this resort as was a really good relaxed, calm break for late summer sun. Great work Triton Beach ⛱️

ivan blackwell

In response to the previous reply to my review- What you are writing is complete lies! I was at the arranged spot 20 minutes before and waited for hours with the man at the desk- why don’t you ask him? He witnessed the whole situation. I was also watching the street the whole time and constantly checking for a shuttle. Check the cameras and you will see. You have taken my money and refuse to pay it back, you haven’t sent me a single email and are not answering my calls. If you were not trying to take my money why have you not tried to sort this issue out? It is extremely unprofessional. You have my email so get in contact with me to resolve this issue or I will leave these negative reviews up and keep pursuing this further. You can provide me with an email to contact you because I can assure you the story you hear from the shuttle company is false and I can explain if you provide a means of contact. IF I WAS ANYONE LOOKING AT BOOKING WITH THIS HOTEL THIS IS YOUR WARNING NOT TO! save yourself as you can see how they treat paying customers! I purchased all inclusive for a week and you can clearly see they refuse to resolve a fault on their behalf or even provide a way to get in touch. This situation seems a little too convenient to me..

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4.1

Google reviews (1988)

Kevin Houten

We went to Lagotel in July/August of 2023 and we absolutely loved it! The whole experience was amazing. The food was good, the staff were great, the entertainment was brilliant for both adults and children. We was at the poolside every morning soaking up the sunshine and having a ball. The room was fine overlooking the pool. We enjoyed it that much we are going back this year (2025) on July the 28th for 10 days this time! We can't wait! See you in July!

paul rackley

Great hotel, we went as a family with 2 children on a b&b basis . Hotel was clean,rooms were good, buffet breakfast was amazing. Staff attentive to detail, friendly and always busy . Pool setup was very good, with a lifeguard on duty. Plenty of entertainment, for the children and also good evening acts . Handy shuttle bus to beach. We all really enjoyed our stay there. One minor thing ,a socket by the bed would be handy.

rachel andrews

We had a fantastic time at the Lagotel. We booked a family room which was adequate space for a family of four. The room was cleaned daily along with fresh towels. The breakfast was lovely with plenty of options-we were spoilt for choice-and the snack bar was very reasonable and the portions of food were very generous. There was a friendly atmosphere throughout the hotel, day and night. Although there was a short queue for the main pool before it opened, there were always enough loungers available and the entertainment team provided activities throughout day. My son loved all the activities, especially the children's water bingo. The lifeguard was a real presence, chatting with the holiday makers and was always on hand to help with any issues. The nightly entertainment was certainly our highlight! The visiting performers-especially the Queen tribute- were great. I would especially like to thank Fabian and the rest of the entertainment team for all of their efforts. They worked really hard to ensure that everybody was having a good time and we all looked forward to the party dances every night. We hoped to find a hotel which was clean and reasonably priced with a happy buzz and this is exactly what we got! Thank you Lagotel-see you next year!

Hana Matoušková

The hotel looks nice on the first sight but you soon notice that it has seen better days. Most importantly, the air conditioning in the room did not work - we wanted to use it for heating as we came in October. We used the sauna and gym and it seems like it has been put there just as an afterthought, especially sauna seemed very improvised, being put right into the gym - e.g. where are you supposed to rest in between sessions? The minigolf is in the worst state of all of these sporting activities, having holes where holes definitely should not be. I do understand that if you come with children, you will enjoy the daily and evening activities on the podium in front of the room balconies. However, the loud music playing on the podium and lights from the trampolines did not make for an agreeable evenings for us. The food was plentiful but it was sometimes hard to find something healthy. Sometimes there was a chef on grill who prepared fresh fish or steaks, that was a great thought.

Amel Dizdarevic

Hotel is just meh… - Rooms are built with extremely thin walls (you can hear other people talking through) - Beds are very bad and in room for two you can two separated single bed. - Unless asked, bed linen will not be changed, only bathroom towels. - Bathroom is not properly cleaned (not disturbing but I’ve been in cleaner hotels with 4 stars) - Water in whole Mallorca is highly chlorinated (thing to take into consideration) so washing a toothbrush after usage with tap water leaves chlorine taste. - It feels like the hotel was built fast and cheap - Pool water is not heated - On the other hand, breakfast is quite good - You have free pool chairs

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3.8

Google reviews (244)

Sophie Marko

The area is great. The rooms are nice i got a balcony and one double and a single for three people. Staff are lovely and willing. One thing was weird was no kettle or iron in the room it's shared to everyone. The pool is so strange only 0.7m deep I can't dip my full body it so shallow they also only have 4 daybeds and that's it. I went In September and it's very quiet, there was no one at the bars, best to go out , breakfast isn't great. But overall not bad , rooms cleaned every morning, fresh towels. The hotel closes very early.

David Levy

We arrived very late and everything was setup for us to be able to access the hotel and our room despite there being no receptionist at that time. We had a double deluxe room with the hottub and sunbed on our balcony and it did not dissapoint. The room was clean, spacious and had everything we needed. The staff were very friendly and helpful. The breakfast while not vast was tasty and allowed us a great start to the day. The location was absolutely perfect too, just a 5-7 walk from the beach and the main strip. We will definitely be staying again.

Mike S.

Rooms were clean enough, although they have weird bathroom shower windows, and some of them don't have doors or ventilation, so the smell fills the entire room. There's a nice central courtyard that is only accessible to a couple of the rooms. The pool looks much bigger on the photos. In actuality, it's more of a large bathtub than a pool, max depth 70cm. There's no real place to chill at night, but the location makes up for that. TL;DR The basics are good The luxury elements are for the photos

Andy Robinson

Great hotel, good location opposite the Marina close enough yet far enough away from the hustle of the main strip. Rooms are modern clean and well maintained. Lost a point for the shower door leaking (provided extra towels to stop the water, poor design of the cubicle is the problem) Staff are helpful and friendly, sorted my rental car. Breakfast is very nice fresh and tasty. Served in the restaurant adjacent. Plenty of good places to eat near by. Great views across the marina and bay, Pool area is pretty cool as well.

Tara B

I am disappointed by the service at the hotel and the staff were useless and rude, no ac for 4 nights, 30-33 degrees outside, didn’t clean the room properly fixed the old sheets and just put new towels Ontop of bed.the pool on the rooftop is a pool for children not adults, in order to change the room wanted us to pack everything and move to another room in 10mins when we explained we have a boat trip on 15 mins so hotel waved all compensation because we decided to go on our boat ride, the food was okay basic breakfast with limited menu. Overall I wouldn’t recommend staying here.

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3.5

Google reviews (1259)

Cora Smith

Stayed here 4/11 April '25 No complaints about the hotel itself. Rooms very clean and a great balcony. As for the food....I ended up eating cold meat, cheese and bread rolls for breakfast and dinner. (We were half board) food was mostly cold, even when it was brought straight from the kitchen. Change the food and more people will enjoy your lovely hotel.

Zara Pinfold

Stayed here for the second time and it was lovely. Rooms are clean and spacious, hair dryers in bathroom but sadly no kettle. Food was lovely too. Pool area clean and spacious. Close to all other local amenities. Would definitely recommend although wouldn't take children.

Selena Pavel

It's a good place to stay, the room looks good and if you're lucky you get a great view. But when the cleaning ladies come clean(everyday) They don't vacuum the floor so if there is hair everywhere it will stay there. There is not that many food options personally but in your point of view it might be different. There are lots of activities for example pools which are indoor and outdoor and a pool table. The hotel room looks very modern and cosy. There is a safe which is free and the hotel overall is a very nice place to stay and will recommend!(Opinions may vary though so don't take this personal if you've been here and had a different experience)

Paul Lawrence

Lovely hotel! Busy; good food; great access for invalid; nice location. Spacious rooms, clean clean very accessible. A really nice team of staff on hand 24/7. The only disappointment.. 1. No entertainment...and 2. The TV in our room wouldn't play Netflix

M K

Clean and spacious room. Very nice staff. There is direct bus from the airport to the hotel (bus stop it 2minutes walk). Generally nice hotel located close to the beach, local shops and restaurants, but if you are looking for calm and relaxing accommodation, look elsewhere. Food below average, everyday the same stuff: - For breakfast watery baked beans, some eggs, sliced cheeses and sandwich meats, chopped veggies. - For lunch and dinner dry meats drawn in sauce, which in fact didn’t help to hide how poorly made the food was, chips, mash potatoes, vegetables and salads. Nothing of the food was ever seasoned. It seemed that the meals were supposed to be adapted to the English part of the guests, but I heard that even they complained. During our 10nights stay, I believe, only once there was a themed cuisine, and food then was actually very nice. Restaurant maintained very clean. Still, we ended up eating outside the hotel. Due to the new laws 3 alcoholic beverages were provided during the lunch and dinner. Any additional needs to be pay for. For me not really all inclusive, but I don’t blame hotel here. No free access to the coffee or tea, it’s provided at the bar and often it was necessary to queue up. I don't recommend it, simply because of the terrible food.

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4.0

Google reviews (1985)

Steve Walshaw

In the restaurant, meals were mostly cold to berly warm for breakfast, and eggs were under cooked bacon, which was small rashers, evening meal, there was very little variation, and we was charged 2 euros for a bottle of water the evening meal time was 16.30 - 21.30 as soon as the hotel became full of Spanish Pensioners things changed meal time became 19.00 - 22.00, meals were slightly warmer, bacon was now full rashers but no change in the eggs and now water was free as water coolers were installed and now wine became free At the bar, I was next to be served no one else was waiting, but the lady walked the full length of the bar before returning to serve me same lady on Friday night at 22.50 she comes out and says the bar is closed but the young man told her he would serve me, after checking my information sheet it states the bar was open until 01.00. The other poor thing is the table. All I would say is a 4 star hotel with a 2 star restaurant the table and chairs would look better in a cafe or school canteen.

Dan Ioan Morodan (Dan)

My stay at the Sol Guadalupe Hotel in Magaluf was absolutely extraordinary! 🌞 From the moment I arrived, I was greeted with warm smiles and impeccable service, setting the tone for what would be an unforgettable holiday experience. The hotel itself is modern, clean, and beautifully designed, with a vibrant and welcoming atmosphere that instantly makes you feel like you’re on vacation. 🏖️🏨 The room I stayed in was spacious, well-appointed, and had a fantastic view of the pool area. 🏊‍♂️ The bed was incredibly comfortable, and the room was equipped with everything I needed for a relaxing stay, including air conditioning and a spotless bathroom. Each morning, waking up to the stunning views of the Mediterranean was the perfect start to the day. 🌅 The pool area is nothing short of amazing – it’s large, with plenty of sun loungers and shaded areas, and the vibe around the pool is just perfect for both relaxation and fun. Whether you want to soak up the sun or enjoy a refreshing dip, this area is a true highlight of the hotel. There’s also a poolside bar serving delicious cocktails and snacks, making it the perfect spot to unwind during the day. 🍹🌴 The hotel’s location is another big plus! It’s only a short walk from the beach and right in the heart of Magaluf, close to all the entertainment and restaurants, but still far enough away to enjoy peace and quiet at night. 🌊🌇 One of the standout aspects of my stay was the food. The buffet breakfast and dinner were both fantastic, offering a wide variety of fresh, delicious options catering to all tastes. From traditional Spanish dishes to international cuisine, the quality was top-notch, and there was something new to enjoy each day. 🍽️🥗 The staff at Sol Guadalupe deserve special mention – they were always friendly, attentive, and eager to help with any request, making the overall experience feel seamless and personalized. Their hospitality really made a difference, and it was clear that they genuinely care about their guests’ comfort and satisfaction. 💯✨ All in all, Sol Guadalupe exceeded my expectations in every way. If you’re planning a trip to Magaluf, I highly recommend this hotel for a fun, relaxing, and memorable holiday. I can’t wait to return!

Marek Kajfosz

I had a fantastic stay at this hotel! The rooms were comfortable and well-maintained, and the staff was incredibly friendly and helpful. The animators did a great job keeping everyone entertained, and the food was good. This hotel is perfect for families with children. Highly recommend!

Robin G

I stayed in the family suite of this hotel. Room was good however our stuff ( kids shirts , thermometer etc went missing from the room that we noticed after returning in the evening. I raised this with the front desk informing the missing bag also has medicines for my kid. I was told that to go to tmthe local pharmacy to get the medication.. Never had such an experience in any hotel :(

Bennaceur Walid

I had an exceptional stay at this hotel, which is conveniently located near the beach. The cleanliness of the property was impeccable, and what truly stood out was the staff's kindness, attentiveness, and promptness in addressing every need. The hotel offers a wide range of entertainment and activities for both children and adults, all organized by an amazing team who truly go above and beyond to ensure everyone has a great time. The restaurant was outstanding, with highly professional and incredibly friendly staff who contributed to a memorable dining experience. I highly recommend this hotel for its excellent service, hospitality, and vibrant atmosphere.

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4.1

Google reviews (1233)

Olga Nilova

We booked this via on the beach and it had 4 pictures of another hotel, this was very disappointing. It is in a very loud location if you want an easy quite night to choose one away from the centre. Room it self needed work doing repair and repainting a few bits and bobs. Overall it was good and great food, food was amazing! Also staff were very helpful! I would suggest they replace doors on the balcony more sound proof and do a bit of redecorating and there would be nothing to complain about!

Marina Sakerman

The hotel provided an exceptional experience. Its location is advantageous, being in close proximity to the beach, restaurants, and shopping establishments. The staff demonstrated remarkable friendliness and professionalism. The breakfast and dinner were amazing! They had a huge selection of food. The swimming pools were well-maintained, and the sunbeds were comfortable. The bar offered reasonably priced beverages, and the pool area was enlivened by pleasant music throughout the day. I am particularly grateful for the complimentary gesture from the hotel in acknowledging my birthday, which added a thoughtful touch to my stay.❤️ Overall, I thoroughly enjoyed my experience at Sol House The Studio and intend to return next year.🙏😊

Hev Warren

First off big thank you to Carlos who helped my friend try and find her phone that she left it on the transfer. Very patient and helpful Polite staff, rooms was nice and cleaned everyday. We had a problem with the shower was fixed quickly. Breakfast was a huge selection so plenty to choose from. Pool was clean and had dj playing music. We didn't use the pool so can't comment on them. Location brilliant we was in the middle of everything. Safes come with your room which is a bonus. Shower gel, hand wash, shampoo included. Cleaners very polite to. Didnt really hear much noise in rooms but if your staying in a asult hotel expect it.Thank you guys for a lovely time and we will definitely will be back!!!

Lina Samira

I have never written a bad review like this. But please, be warned: - The Hotel is a party hotel. They say "adults only", but with only 18-yo drunk people jumping in the pool and extreme loud music in the whole area, it is worse noise, than if they had kids everywhere. - During the nite, the party people throw doors, scream, knock, go crazy. - During breakfast, you see them in their piyama not even wearing shoes, at the table. The coffee machines were in partial broken when I was there, so would wait in line for coffee forever. - The elevators are extremely slow, and it is nerve-wracking to go up and down stairs, also one elevator was broken and then you wait even longer, they are tiny and people would squeeze in. - Sitting at the buffet for dinner you have to run after the staff to order drinks (without exception). - Every single morning and evening I had to beg and discuss to turn the music a bit down, because the loud bashing house music was so loud, you can´t talk to other people at the table. It was not possible to relax for one minute, it was like this from 9:45 am to 22:00. - They charged my dog 35 EUR a day, even though it was not written on the description on the booking. - No matter what you need from the staff, EVERYTHING is a problem. You will always be forwarded. No Help, No cooperation. I always felt like I am annoying. - House cleaning: Nothing cleaned, even though I paid so much for the dog extra. I had to ask for them to change the sheets and every day we had to ask for toilet paper. On Top: They knock at 9 am in the morning, which is extremely disturbing! - Not even a Taxi could be reserved by the reception for the next morning - I don´t understand why. I have never been more happy to leave a place. I traveled to 44 countries and have seen much.

Nem Jekub

It was a bit of a bad experience. You can't sleep comfortably, screaming everywhere and no one cares about them The elevator was out of order for two days and you had to wait in line to get up and we were forced to use the stairs. There is no closet with doors in the room. The bed is not comfortable at all, it makes noise and the mattress is hard. The air conditioning blades cannot be controlled. You have to climb to change their path. I do not recommend it

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3.4

Google reviews (758)

PrivateJoker266

This hotel was actually quite nice. The stuff were kind And polite The fifth facilities were clean And the rooms were okay. The hotel is situated roughly five minutes walk from the strip.

vikki williams

I really enjoyed my recent stay. I experienced mainly positives and a few notable negatives. Overall, the hotel offers a comfortable and enjoyable stay. Positives: The hotel boasts plenty of sun loungers. The pool bar is fairly priced. The food quality at the hotel's poolside bar is impressive. The location of the hotel is great, providing easy access to local attractions and amenities. The staff are very friendly and attentive, with someone available to assist guests 24/7. The rooms are modern, featuring plenty of storage and a fridge, which is convenient. Moreover, the hotel offers great facilities for late check-outs, making it easier for guests with late flights or travel plans. Negatives: Unfortunately, there are no tea and coffee making facilities in the rooms, which would have been a welcome addition. The hotel's location on a hill might be challenging for those with mobility issues. During my stay, I noticed some ants in the room, which was not a major concern but still notable. this, I believe is a big concern as it happened on 2 separate occasions during our stay. Despite displaying the "Do Not Disturb" sign on my door, the cleaning staff still entered our room This invasion of privacy is highly problematic, especially considering previous reviews that mention theft by cleaning staff. Such actions not only violate guests' privacy but also compromise the sense of security that guests expect when staying at a hotel. I believe it is crucial for hotel management to address and resolve this issue as a matter of urgency. Ensuring that staff strictly adhere to the "Do Not Disturb" signs and reinforcing the importance of respecting guests' privacy. In conclusion, the hotel offers a pleasant stay with many amenities and a friendly atmosphere. However, addressing the issues mentioned would enhance the overall guest experience.

Jack Shiels

The hotel itself was nice rooms clean and nice pool. However I’m disgusted with how rude the staff were towards us when we showed them nothing but respect and will not be returning for this reason. Very disappointed with how we were spoken to and treated especially by staff member Armourella who was very nasty to us for no reason which ruined our stay. As well as, in the room there is hanging metal lights very low down which we kept on constantly hitting our heads on. Very Bad design! Very let down will not be returning ever. Worst customer service I have ever dealt with.

kallan keenan

Good value for a long weekend in October. Rooms were modern, breakfast was decent enough, nice pool and located close to beaches and the bars.

Mia Khan

Do not stay here. Unless you’re looking for a room to purely sleep. There is no kettle, water or shampoo in the room. Although the beds are comfortable and spacious, the walls are paper thin. You can hear your neighbour flushing the toilet. The cleaners are extremely loud from 7am onwards. We asked for water at about 2am and the hotel said they ‘don’t have any’. Despite an electrician coming to look at the TV, it does not work and didn’t work in the other two rooms my family was staying in. The wifi also doesn’t work and disconnects you within 5 minutes.

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4.6

Google reviews (2067)

Hayrettin Tekkol

Great island. Very close to Kusadasi and Athens. You can find the island very relaxing. I recommend visit by the tour agency. I choose that way, because they are arranging everything. You can combined this island with your Turkey and Greece sightseeing tour.

Angie Woodcock

The most beautiful island, if you like Greece it's a place you must go, still very authentic, lots of beautiful beaches, churches, historic places to visit, if you don't go you will never understand the peace it brings to the soul.

Hanna Dzherikhova

The pleasant atmosphere of the island sets you up for rest. There are places for quiet relaxation and fun, noisy recreation. A large selection of taverns and souvenirs. But the cats here are not fed or given water either How to change this???

Eleftheria Zapridou

I visit the island every year! It is a big island with lovely places full of restaurants and coffee! The beaches are lovely and you can still find beaches that don't charge the umbrella and the sunbeds on top of your order! Pythagoreio, Marathokabos, Kokkari, and psili Ammos are a few of the places you can visit!

Charlotte Smith

While being over in Turkey we done the day visit to the Greek island Samos. We had a really nice day over on the island and would recommend going if you've got the chance. It's absolutely beautiful! The only thing I would say is make sure you know what you want to do before going and possibly think about hiring a motorbike or car for the day as some of the main attractions are more inland of the island. We visited a lovely little pizza restaurant just along down from the main square of the marina which I would also highly recommend, really reasonable priced and amazing food!

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4.3

Google reviews (1297)

Stephen McCormack

My wife and I stayed at this hotel for our 10th wedding anniversary and were not disappointed. The loft suite we had was spacious and had everything from a full size fridge, microwave, good comfortable beds and more. (The only downside was the television reception was poor but to be honest it was a relief not to listen to the news for a few days.) We were on a bed and breakfast basis. The breakfast was excellent, everything was available, well presented and cooked. The hotel itself is wonderful and has been beautifully decorated with loads of quirky items and pictures everywhere. The staff are really helpful and very pleasant to deal with. The pool facilities are excellent as is the onsite gym. The housekeeping is first class. This is without doubt the premier hotel in Alcudia and deserves a higher rating than 4 star. Credit to everyone at the Innside hotel alcudia for making our stay so memorable and enjoyable. Thank you.

M

Incredible hotel, incredible staff, food is the most wide-ranging I've ever experienced at a hotel. Great pool and there was always a lot of space in the two pools and for sun-lounging. Kids club was great and the area with artificial grass was perfect to let kids run-around, and has lots of shade. It's the nicest hotel in the area, everyone that walks past loves the decor and wants to stay there. 10/10.

Roshni Ghotra

Lovely hotel, perfect location and clean and modern room suites. Breakfast was great can’t fault a thing. We had an issue with our room but the staff did so much to help us make our stay as smooth as possible and moved our room. They also left a note and provided us with macarons as a way to say sorry which was very thoughtful of them! Would definitely stay again and recommend to others.

Kaleigh Fennah

This is a lovely hotel. The aesthetic and decor is really well done. Great value for what you get. We had a loft room and was super spacious for two people. We did ask for a quiet room but our room faced out to another hotel resort and a bar so was loud in the evenings but didn't go on too late. We stayed half board, the food selections in the restaurants were great. My only negative is the lack of water at dinner and around the hotel in general... It appeared water dispensers are only available at breakfast with juice. On our first couple of evenings we ordered water but on the third night they came round and charged us, on the fourth night I brought a water bottle with me and was asked to remove it from the table. I find offering water free with a meal and in warm weather really should be expected. The pool and public spaces are lovely and really friendly staff. Wouldn't hesitate to recommend the hotel. It's in a great location to the beach, shops and restaurants and also handy for the public bus to the airport which was only €6.

Petri Tolvanen

Good hotel! We spent a week in this hotel in July. The hotel was renovated a few years ago and is in very good condition and fresh. The staff is friendly and helpful. The loft room is spacious and very functional. The soundproofing was not the best possible, especially on the street side, the noise of the nearby bars could be heard in the room at night, which might make it difficult for a light sleeper to sleep. Rooms facing the pool may be quieter at night. The breakfast was tasty and varied, there was plenty of space. The pool area is large and there was always room. A few residents reserved sunbeds in the morning, but luckily there weren't many of them. I can recommend this cozy hotel, I could go again.

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4.5

Google reviews (3480)

Juliet Green

I had a very comfortable stay at Alua Boccaccio. The staff were all very friendly and approachable. My booking included breakfast, which did not disappoint. There was a huge and plentiful selection, all well presented, and the dining room overlooks the lake. My bed was extremely comfortable and the room fresh and welcoming and always cleaned to a high standard. The hotel is approximately 50 metres from a spectacular beach, and a 20 minute walk to the centre, but it’s a very pleasant walk and for those less able, there is a bus stop less than 50 metres away, with frequent buses, both locally and to Palma and the airport. There was some road noise, but I did not find it invasive. There are plenty of options nearby for food and local shops, but I visited in low season so many were not open. I would happily return to this hotel.

Matthew Chamberlain

Great hotel in a perfect location, close to the beach and nightlife. Staff are friendly especially Miguel the bar man, very polite and hard working lad & serves the best drinks. Very clean hotel all staff work very hard to maintain high standards. Food is good with plenty of choice each day. Would return 5* 👌

Jacqui Ford

Lovely atmosphere with super staff. Everywhere is spotless. Great choice of food which was beautifully presented. Bar staff excellent too .

Hud

We stayed 4 nights all inclusive in September 2024. Hotel and rooms all exceptionally clean and modern really cant fault. Food was good, apart from deserts. Soft drinks and beer were good quality branded but wine and cocktails on the all inclusive were awful. There is very little in the way of facilities for kids there, maybe ok for toddlers but any older would be bored senseless, the holiday was just my wife and I so wasn't an issue. There was maybe 2 families with kids and that was it. Entertainment was pretty dire and although quite a few bars nearby, none had any entertainment other than live football being shown

Joi Calia

We went in July and here is my comprehensive review: Rooms: We lucked out and got a room bigger than normal. The normal rooms can be a bit tight but would’ve been fine for us as two people. You def would want to book a bigger room if you have a family. The air conditioning worked and the rooms were clean and modern. Food: We had the all inclusive option and there is only the one restaurant to eat at. The restaurant has a beautiful terrace which is a nice touch. Every meal had a good selection of options. The made to order food was a bit better than the ones on the buffet line. It wasn’t anything special, but for the value and convenience we were pleased. The beach bar and the pool bar also has snacks during the day. Parking: The hotel did not have parking, it was street parking. We found always found a space, but it might be a good five minute walk away. Which doesn’t sound far but could be when you’re carrying a lot in the heat. Location: The hotel is in a great location with lots of shopping and restaurants around. The beach is just a short walk away. I liked being on the north side of Mallorca. There are also cove beaches along the coast. Beach: There is no designated beach for the hotel. There are beach chairs you can rent through a QR code or you can lay on the sand for free. There is a beach bar where you can get drinks and snacks with your all inclusive access. Overall I would recommend this hotel as a good value for the price. We were overall pleased and had no complaints.

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4.5

Google reviews (1833)

Pornkamol Wongprikorn

It's our last day here and we have mixed feelings about the experience. Pros: The view from our room was absolutely stunning—probably the best feature of the hotel. The reception staff were welcoming and friendly, which made for a nice first impression. I really appreciated the convenience of the hotel app, where you can check details and even reserve spa treatments. It’s a great feature! Cons: Unfortunately, the breakfast was a big letdown. As I write this, I’m sitting in the breakfast area, feeling quite disappointed. No one greeted us or checked our room number when we arrived. Many tables were left messy and uncleared, creating a poor atmosphere. The food quality didn’t feel great, like it was just made to get it done, not with care. The layout was confusing too—cereal and milk were on opposite sides of the room, honey was in two different areas, and you have to walk around a lot to piece together your meal. We had high expectations because breakfasts at other Mallorca hotels have been amazing, but this was way below standard. We also misunderstood the pool policy. I had called ahead to confirm if the hotel was family-friendly, but it turns out children aren’t allowed in the indoor pool. I should’ve clarified this, but it was still disappointing. My Lymphatic Drainage massage wasn’t great. Honestly, I could’ve done a better job myself. To make it worse, a fire drill alarm went off during the massage, and the masseuse just carried on as if nothing was happening. Some small things added up: water bottles in the minibar weren’t refilled, and signage around the hotel was confusing. To get to our room on the fourth floor, we had to go through the garage and navigate another building—very odd. The elevator only mentioned parking, which made things more confusing, and finding the spa was tricky with no clear signs on the first floor. All in all, while the view was incredible and the staff were friendly, the issues—especially the disappointing breakfast—really overshadowed our stay. I hope the hotel takes these comments on board to improve the experience for future guests.

Matt Day

We have had an amazing stay at Elba sunset, the staff have really made it enjoyable. Everyone has been so friendly and helpful. We would like to name Aina our waitress for our stay for her fantastic service, always smiling and very attentive. We will definitely be back and have already started planning our next visit see you in October maybe.

Brite Bille

My stay at the Elba Hotel in Majorca was absolutely fantastic! From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring a smooth check-in process. The rooms were spacious, spotless, and beautifully decorated, offering breathtaking views of the sea. The food was excellent, providing a wide variety of fresh and delicious options. The pool area was well-maintained and perfect for relaxation. Additionally, the hotel’s location was ideal—close to the beach and local attractions. I highly recommend the Elba Hotel to anyone looking for a perfect holiday in Majorca!

Silvia Anastase

The hotel is just amazing, with everything you might want and lovely and professional staff. Everything is really clean, the food is delicious and the rooms are big and comfortable, modern and elegant. The only downside is that you have to walk up and down to get to the town and the beach, as it's up a steep hill.

Justine Curran

Spent 2 nights at this amazing hotel on a work trip. What can I say, hotel is amazing, modern bright and airy. Rooms a great size Views are unbelievable. All staff couldn’t do enough for you and were all so polite. I will certainly be coming back again

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4.5

Google reviews (2679)

Stephan Rissi

We had a wonderful stay in H10 Casa del Mar in Santa Ponça. Food and location are excellent, couldn’t be any better. Great spot for our Tennis training with the team 😉

Ben N

Lovely room and really good evening meals with the half board offer. Only complaint was they made us pay for water with the evening meal. We're perfectly happy with the tap water which was served at breakfast. Why not serve this in the evening?

Oliver Yaffe

Absolutely not a 4 Star hotel. This property is a 3 star at best. Where to start: The rooms: These are incredibly dated and run down, mould in the shower, parts of the bathroom flooring falling off and no in room amenities apart from a hair dryer. Lost a night in a double bed as it was setup as two singles and it had nobody could do anything until the next day apparently. It was only 7pm when we checked in. We had a corner room which is the second best in the hotel but so small and all you really pay for is a bigger balcony and a second window. Don’t waste your money on this. Also these are not sound proof at all. You can hear everything outside on the road and outside your room in the corridor. Breakfast: Very average, pastries are dry and not fresh. Hot food fine. Staff: on the whole the staff have been great. This is a positive of the hotel. Pool area: This is nice and the roof terrace is great. The only downside is it says no reserving beds yet this is not enforced and people leave their stuff on the beds all day which is incredibly annoying. Also, I’ve never stayed at a 4 star hotel where you have to pay for your fresh pool towels and these are kept under lock and key by the life guard, very strange! Lastly, we had two rings go missing from one of our bags during the day while it was in our room. This is still being looked into and I’m hoping this will be resolved before we leave Mallorca.

Laura Gascoigne

We didn't stop here,but really wished I had! Hotel was gorgeous. We stopped near by and popped in for cocktails most evenings and had a dinner once, A little pricey, but you get what you pay for. Drinks was amazing, great service. Food was delicious and was one of our favourite places to eat, however we ate there our last night,so only got to eat there once.food was really good.

Stevie Reilly

My wife and I stayed at this hotel from 6-09-24 to 16-09-24. The property is idealy situated on the beach front with all amenities close by. The room is spacious with great views and cleaned daily. The rooftop pool/bar is a must visit the views are spectacular! I found the front of house staff and receptionists very helpful and knowledgeable on the local area. The restaurant staff were polite and helpful. There was a great variety of food from the buffet and breakfast and the restaurant staff were always on hand to help. All in all a wonderful experience from start to finish. I'm already planning to return visit!!

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4.2

Google reviews (1520)

Shanelle Higgins

Brilliant location. Lovely staff and nice rooms. However the jacuzzi was almost cold, the food wasn’t the greatest and the rooms need better soundproofing, It’s extremely frustrating hearing neighbours. Overall though, I enjoyed the holiday :)

Megan Finlay

Brilliant hotel, very clean and great location. Stayed at this hotel twice now because the roof top pool is amazing and so close to the beach / bars / restaurants. The rooms however are looking a little tired / run down and could do with an upgrade but brilliant hotel nonetheless and would definitely recommend.

Stephanie Dixon

I couldn't fault the Zafiro Rey Don Jaime based on descriptions and photos, it was as described. The rooms on appearance (hallways, but who looks at hallways) are "dated" but the rooms are spacious, fit for purpose and immaculately clean. The food is fantastic, drinks are lovely and in a proper glass in the evening. Beer is in a proper beer glass and cocktails are hand made which can be reason for a longer queue. The roof terrace is gorgeous. Can not fault the service, always had a taxi booked and our golf experiences were fantastic! Finally location is fantastic. Away enough to not hear noise and close enough to enjoy. We will definitely be coming again next year.

Carl Free

Amazing relaxing holiday at this hotel! Fantastic staff. We stayed for a week all inclusive. Food was incredible and varied - salads, mains and desserts with chefs cooking some dishes fresh each meal. The bistro does a small lunch menu cooked to order which we really enjoyed, and one evening meal at no additional cost if staying 1 week. Drinks and cocktails were excellent but drink menu's were a little confusing - told some drinks only available at night but always offered an alternative. We were treated very well by all the bar staff (particularly Leo - always accommodating, friendly and helpful). Rooms were fine but walls a little thin, although was quiet enough in our room. We liked sitting on our balcony, only just a 'sea view' as advertised! The rooftop pool and beds were our favoured spot for a relaxing day in the sun, wished it was open longer/later to enjoy sunset. We enjoyed the entertainment. A beach and shops only a short walk away. Well worth visiting Palma (easy to get the local bus there and back) and the North mountain roads and views if you hire a car! Would return and recommend! Thanks

Ellie Guy

Wow what an amazing stay! We are a family of 9 aged from 2 to 85 and all the family had a brilliant time. The hotel is kept spotless, the staff are very friendly and helpful and the location is perfect, a stones throw away from the beautiful beach! Very good selection of tasty food, generous drinks and entertainment every night. If I could change anything it would only be to have the pool heated especially the children’s pool as it was very cold and I think more people would be enjoying the pool if it was heated. Highly recommend thank you!

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3.9

Google reviews (2275)

AJR

All round great good value hotel. Food wasn’t amazing but for the price you can expect it. Beds not the comfiest, not the worst tho. All the staff I dealt with throughout the stay were great, we ended up running into our bartenders in a local club, great guys! Would come again for a long weekend.

Alan Starkey

Arrived and our original hotel was closed ( sol palmanova 1 ) and had to stay here, we had booked family room and was told that we couldn't have one so had to sleep on a camp bed, food was bland and same most days, only 1 swimming pool should have been 4! The room was tiny! I would not have booked this holiday if I knew I was staying here!!

Karolina Sasnauskaite

Very pleased with the location, beach is just a few steps away for a walk or going to a few local gift shops, food is great and had an option for everyone, reception staff very friendly and helpful, room cleaniness was superb in the begining but throughout the stay every day had new towels and the bed was always made, but one slight issue that the floor wasnt hoovered or sweeped for any of the days. But still very happy with the stay, bar staff are worderful and cheerful, everyone is always smiling and welcoming.

E

We traveled here from Germany and were supposed to be in Sol Palmanova, which has a bigger Pool, Gym, etc. but when we were dropped off we were confused because it seemed to be closed. We found out that we were now booked in Sol Palmanova ||, which didn’t have all the extras that we expected to get. He had an early flight and thought that we could already “check in” (get the wristband + be able to get drinks/eat dinner without being able to go to our room yet because checkin was at 15) but we were just told that we can drop off our suitcase in a small, unlocked room. After 4 hours we went back and had to check in for an hour because everything had to be typed in manually which took way too long. The Hotel mostly has English and Spanish visitors and is centered around families. The Food is very repetative and is basically 80% carbs. Most of it is pretty bland (exept for the fried zucchini 10/10) and drenched in oil. Breakfast: Donut station, Joghurt/Milk/Cornflake station, fruits (watermelon, grapefruit, oranges, pineapple, etc), pastries, english breakfast, chorizos, cheese, salami, etc. Lunch: Small dessert station with cake and mousses, nachos, salad, noodles/rice, potatoes/fries, burgers & hotdogs, pizza, meat, other salads Dinner: Same stations but different meats, salads, etc. There’s a lot of seafood and pork dishes which im not a fan of and if you’re lucky then there will be beef, chicken, turkey or something else. I also expected there to be more spanish culture involved but instead we got baked beans and breakfast sausage. The hotel has a chip system where you have to give the bar a chip that you receive at the check-in and they make you any drink in a recycled plastic cup that you can return for a new one, new drink or a new chip. I liked that system and they laid out delicious chocolate muffins in the lobby which was super cozy and had a coffee and tea machine :D The staff is super friendly. I especially liked the female bartenders who were super nice and the animation team!!!!! Everyone was so nice and humorous + the activities were nice. Every day there was Bingo and we even won a round, Jenga, Fitness, Darts, painting on a bag, etc. If you wanted to lay down in the sun, you could let your child stay with the animation team. They planned activities and extertained the children. The rooms were clean and the cleaning staff was friendly. We always got new towels and bedsheets. Although we had a rough and dissappointing start we still managed enjoy our vacation.

Amanda Tinsley

Sadly, we were supposed to be in Sol Palmanove. However, they put us in Sol Palmanova 2, as the other was closed. The rooms were small & shabby looking, the bathroom was very badly designed & dangerous. There was an oversized showerscreen, which had been fixed in place along the bath, with only a small gap at the slope end, meaning to get a bath or shower you had to climb in on a slope. The food was bland with very little variation over the week, so we ate out every day. The drinks, including the alcoholic ones, were watery. We had 2 drinks each, one the day we arrived & one more the night before our departure. The staff were mostly unsmiling & standoffish. The area itself was lovely. But we would never stay there again.

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4.2

Google reviews (1649)

Louise Yates

I recently stayed at AluaSun and it truly exceeded my expectations. The rooms were comfortable and well-maintained, with a balcony that allowed us to fully relax. It was also in a prime location allowing us easy access to the beach. One of the standout features of our stay was the entertainment team, they were incredibly talented and engaging - they can definitely host a good quiz. I found that the German entertainer in particular added a lively atmosphere to the hotel, making our evenings enjoyable and memorable. He made an effort to come round and talk to us and other guests whenever he was available. I highly recommend this hotel for anyone looking for a fun and relaxing getaway!

Rich Wat

Summary: All inclusive does not mean drinks are free. Hotel is on a hill. Staff good, hotel clean, food average at best. Entertainment ok for kids only. Currently sat at the pool writing this review. Rooms are ample size and with enough accessories, as usual only two pods of milk, spoke with reception who said I should go to the bar and ask for a glass of milk to keep in the room mini-fridge. The room maid cleaned room every day, I did not need change of bedding or fresh towels (just 4 night stay). It's still early in season but there was no issues with sun beds. We were first out at 1000am, compared to other AI hotels around the world ,this place was a dream to get a bed. Pool towels you pick up from reception 10euro deposit, no issues. I think this is definitely a family resort ( just wife and I staying, so my review may be biased). But also used by older Spanish generations. Location: it's up a hill and paths tend to have trees planted in them meaning a wheelchair would struggle. I would think a single buggy would be fine. We would just use the road, it's not busy. Staff: all are friendly and helpful. Mention to Jose in the restaurant and Albino in the bar.. Food: basic but ok, I agree it like school canteen, this would have been my one of two disappointments about my stay here. My second disappointment is the 6x units a day for alcohol and only at meal times. I don't want to drink like that I would rather have 6 when I want them rather than force down during a meal. The drinks at the bar are heavily subsidised though, but still, this by-law is just to make more money for the local bars and hotels. Don't see it changing the drink culture. Magaluf still had several hen parties on the smash... I would not return here, it was ok but would rather try somewhere else on the island.

Kirandeep Singh

Hotel is beautiful, near by two beautiful ⛱️ beaches. Also close to many shops and nightlife areas. Clean and beautiful pool area 👌. Food is amazing as well. Staff and services are 5 star 🌟. Many entertainment events during all day. Overall, it's 5 star. Only one thing, it took me 1hr plus just to find car parking nearby. I am avoiding now to look packing place so staying in hotel only. I think this will be the case for all hotels in the area.

Anna Stratenko

looooaadddsss of food options in a buffet for every meal: chicken, fish or meat, sides, vegetables, desserts. the staff is very cute and friendly. it’s always smell fresh in the lobby and public toilets are very clean. please be prepared that alcoholic drinks are included for lunch/dinner ONLY in an allinclusive packet, we did not know that and upgraded at the reception. they only accept cash for that and it is 10euro per day per person. we went here during the low season, so it was magnificently quiet. the hotel hosts its own little parties, but i have been told there are parties and a lot of hustle during the summer in town. there are three big beaches that you can reach by foot and there not a lot of people. it feels like the place is all for yourselves now in march! we love it here!

Graham Wilson

Lovely hotel. The rooms are pleasant and spotless but not soundproofed! Can hear my neighbour snoring all night. May be an idea to mount televisions on soundproof board as the sound travels really easily through the walls. It is a good hotel with lovely staff. The sound problem is the only issue I have. I was very touched that they acknowledged my birthday. Obviously, they have my passport details and I returned to my room to find a bottle of bubbly with two glasses and a birthday card!

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4.0

Google reviews (2103)

Gary jenkinson

Lovely clean hotel never saw any mess. The rooms were very clean and comfortable, helpful happy staff. Nice pool area. The breakfast was great lots of choice. The lunch and dinner was very limited for vegetarians with it being pizza, pasta and chips. The drinks menu was also limited for cocktails only having about 5 different ones. I would recommend the brandy,or rum with coke. With that being said I enjoyed my stay here and for the cost would stay again. The hotel looks like it's at the back of the resort but it's only a few minutes walk to bars and beach. One main negative are the lifts having only 3 which take max of 4- 5 people to serve 8 floors it can be a long wait to get one so most of the time it's a jog up and down the stairs lucky I was on the 4th floor.

Connor Simpson

I had a wonderful stay at Globales Mimosa. Compared to my previous all-inclusive experiences, this hotel stood out in many ways. The rooms were spacious, the views impressive, and there was a good variety of food. Overall, it lives up to its 4-star rating. Room and Views: My room was clean and well-maintained, with all the essentials. The balcony had great views of either the sea or mountains, which was perfect for relaxing. The bathroom was nice, although the shower temperature wasn’t always consistent. Food and Drinks: The food selection was broad, though the quality did vary. The hotel seems to have listened to feedback, as the cocktails were freshly made and enjoyable. I particularly liked the pizzas. However, if you don’t eat fish, the variety may feel a bit limited on certain nights. Pool and Sunbeds: The pool area was clean and there were plenty of sunbeds, with no extra charge for the more comfortable ones. Although the pool wasn’t heated, the October weather made it fine for swimming. Entertainment: The entertainment team worked hard to offer a range of activities. My only suggestion would be to improve the visibility of the evening shows, as some seating areas had obstructed views. Location: The hotel is in a great location, just a short walk from the beach and within easy reach of nearby attractions. In conclusion, I highly recommend Globales Mimosa for a relaxing holiday in Palma Nova. The hotel offers great value and seems to have made efforts to respond to past feedback.

teresa plant

This hotel is lovely! I've seen a few people complain about it and I can't see why. The lifts aren't the best but they work and there are 1 or 2 members of staff that clearly don't want to be there lol it shows. The location is spot on, no hills. It's a 5 minute walk from the town and beach. The food is amazing! there's so much choice it's ridiculous. Although I am vegan and there wasn't much option other than the salad and chips. There was occasionally a dish I could have for a change. My sister in-law has a gluten intolerance and they catered to this. The staff are super friendly and helpful (except the 1or2) The hotel/rooms are to a high standard. Very clean and well decorated. The pool has black grime around the edge but the water is clean and so is the bed area. All in all I would definitely come to this hotel again and again 👍

Les Webber

We have been visiting the Mimosa for many years and have always rated it five stars the last time in March and have just returned after two weeks in October. Since our visit in March some things around the pool area has reduced our rating. I am a swimmer and enjoyed the pool which has always banned inflatables and balls when returning in October this was no longer the case with many inflatables and balls being used. Also people drinking alcohol in the pool again never allowed and the indifference of the lifeguards. Onto the good bits the rooms are a good size and spotless and a powerful shower. The staff are all friendly with a big shout out to Miguel, Francisco and Juan in the bar and Vera in the restaurant. Also to the animation team Marty, Katarina and Lucas who work really hard to make the holiday more enjoyable. Food is what you expect from a hotel with a good range and choice, bear in mind that the hotel has visitors from many countries and doesn't cater exclusively for British tastes so do try things you maybe wouldn't. We are returning twice next year and met many people who are regular visitors which tells you something. Would definitely recommend and hope that the pool issues are sorted.

Helen Bennett

Great stay. Wonderful staff especially Ana and Eva on the poolside bar all dayand the pizza chef Food varied and plentiful and great quality. room spotless, towels changed when needed as were bed sheets. Air con was fine and welcome in 35 degrees heat. There are 3 lifts but they are small so you need to be patient they can't build another lift shaft! I would have like a kettle in room and tea tray but took my own travel kettle. Animation team provided good activities and entertainment . They were great fun.Missing the pool aqua fit dance already! Thoroughly enjoyed my stay and would go back.

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4.5

Google reviews (1277)

Sarah Broadberry

I can’t recommend this place enough, my children absolutely love it here. The children’s entertainment is superb. Every member of staff has been happy and helpful. The food has been great. The rooms are clean. Everything you want really, for a relaxing family holiday.

Steph

Just spent a week here with my small family of 3. I cannot say enough about the service! The employees were kind and always willing to help with a smile. Great people at the restaurant and at the bars. The animation team for the kiddos were honestly the best! Always had something fun for the kiddos and were so sweet with our 6 year old. He loved every second with them. Honestly some of the nicest people there. The food was delicious. While the variety wasn’t too grand, everything tasted very good and well cooked. Now for the few things we didn't find 5 star worthy- the entertainment was lacking. While we are here during “off season” the nighttime entertainment was a little dull. The rooms were seriously lacking some amenities. No tissues and no extra shampoo and conditioner. Just a 2 in 1 option. No AC in the rooms as it won’t be turned on in the facilities until may, Which for a pregnant women was pretty important but we just opened the windows. The beds are quite stiff and the wheels on the bottom don’t lock. If you move, the bed is coming with you. The pools were well taken care of but be warned the outside ones are not heated. Location is a bit away from the city of Pollensa but if you’re looking to have it a little quieter, that’s definitely a possibility plus. Lastly, while this is a holiday, it’s advertised as a family resort and alcohol should be controlled when someone gets out of hand. We saw a dad drop multiple glass cups (one into the kids pool) and was just a drunken mess. Would have been cut off anywhere else but I guess they didn’t see the need to.

Chloe Burton

We stayed in this hotel as part of a Jet2 holiday. For a cycling holiday, on an all inclusive basis. The hotel is very popular with cyclists and they are well catered for. The rooms are spacious and 2 bike boxes and bikes are not in the way! We didn't use the bike garage but there were wash facilities and bike pumps near reception. There are water machines on each floor for filling up bottles and a fridge and kettle in the room. The food was plentiful and varied, we enjoyed the freshly made omlettes in the mornings. The bar has a great range of drinks and some snaks (sandwiches, crisps, icecream) and a popular place to sit for a post ride coffee and debrief. Each the resturant evening had a different cuisine theme. The staff were very friendly and helpful :) we hope to return!

Jennie Woodgate

Nice hotel, well situated for a walk into the main town. The room was a good size but we weren't a fan of the frosted toilet door that has gaps all around it and so gave no privacy whatsoever!! Unfortunately for us we had 2 bad nights out of 4 due to noisy, inconsiderate guests that were shouting, screaming, laughing etc way after midnight....the result of an all inclusive and never ending supply of alcohol I guess. Sadly the management did not seem to care which is a shame as it was a family hotel and during the day was very peaceful. Generally the staff were very smiley and happy and eager to please. The food was ok, probably standard all inclusive buffet style. Sadly on our last day we found a huge cockroach in our room which was not good and then another smaller one in the restaurant.....not nice! After this experience we have decided all inclusive is not for us.

Scott Parsons

We stayed here in March 2024 and it was amazing. The hotel staff were all really friendly and very helpful with local information. The food was superb. Drinks were really good. We’ve got 2 more trips booked to here in 2025 can’t wait to get back there in March

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4.2

Google reviews (736)

allison gott

Rarely post reviews but need to convey my disappointment in this hotel. Whilst I appreciate it is the end of the season almost, was very saddened at the lack of attention to the hotel. Rooms nice and adequate. Some lovely staff (Blondie behind bar as well as older bar lady) and Reception staff lovely but also some very abrasive bar staff. Tables not cleared or wiped and generally very scruffy. Not expensive to stay but food and drink quality is very poor even for all inclusive. Our first evening, a Saturday, and the only meat being served in the restaurant was beef burgers and chicken nuggets. To be fair, most evenings there is freshly cooked chops, ribs, chicken and fish but that is where the fresh hot cooked temperatures end. Not only luke warm but most ‘hot’ food is barely tepid rendering it inedible. I could be wrong but would suggest the ‘heat lamps’ over the food are actually just bulbs. On the plus side, breakfast is fab, as is the salad bar, the deserts and the cheese station. Entered restaurant at 1.03pm lunch service and the chips were actually stone cold and inedible. Such a shame as it has potential but seems to need management. Only local spirits served unless you pay full price (not a surcharge) for international spirits. We have spent most of our week dining out rather than using the all inclusive. Overall, appears that the hotel chain is keeping costs low, totally understandable, but I’m afraid they’re not delivering a good enough standard in my opinion.

Fiona Burns-Davies

For my first solo holiday abroad, it has been a fantastic experience. The room was clean and I had a sizeable balcony albeit obscured by the canopy at the front of the hotel. I was on the 1st floor. Food was ample and the choice everyday varied. Drinks that were included suited most tastes but be warned, the measures were......HUGE lol. No complaints here. Entertainment included singers, a magic act, karaoke and a disco. Victoria was very enthusiastic and tried her best with a sometimes tough crowd. My only complaint is the lack of respect from other hotel guests late at night and the blatant disregard for no smoking poolside and on the balconies. Apart from this the staff were very polite, friendly and attentive.

Lee Briggs

Avoid avoid avoid! Arrived late last night. The night manager put us in the worst room the hotel has to offer in the basement B2 with a promise of a better room when we wake up and see reception manager the next day. We were then told it's not possible. Room has no basic things like tea and coffee but does have a kettle??? No toiletries in bathroom. Fridge makes a high pitch buzz noise so was difficult to sleep. We then went back to reception to ask why our safety deposit box wasn't working but they need to switch it on after additional payment for the use of it. Was told this would be €38 with a €10 deposit. We arrive late Friday night and are leaving very early Tuesday morning I explained so only would need it for today (saturday) Sunday and Monday. What a disgrace. Booking.com had it included in the room amenities .....what's next, charging extra for air con, TV use, etc etc... Poor hotel.....be warned.... Will be posting this review on multiple review sites and we never complain...it's ruined our holiday before it began. Breakfast this morning was also very average. Paint in the room is also blistering off the wall as looks to have damp coming through and also has mould. No extract fan in the bathroom but has a window which opens up to the corridor outside so you wouldn't open it . Drain grate in shower is broken and overall standard to terrible. We can't open the balcony curtain so the room is in constant darkness because the balcony door looks straight out to the hotel car park where people walk past. Our view currently is a white fence and a dacia work van. Honestly feel like we want to leave right now and go home.

Matt Goldyn

My partner and I recently spent a week at this hotel. We had a wonderful time and found the hotel to be a great choice for a relaxing holiday, although there were a few small quirks along the way. The food at the hotel was a definite highlight. It was always delicious, well-prepared, and served at the correct temperature. While we enjoyed the soup options, it would have been nice to have a bit more variety beyond the standard chicken and vegetable choices. Our room was clean, comfortable, and well-maintained throughout our stay. Although the room itself was great, we did find ourselves wishing for a few in-room amenities like tea and coffee facilities. We were also a bit surprised to find that the hotel required a deposit not only for beach towels (which is understandable) but also for the safe and the iron and ironing board. This seemed a bit unusual to us. To add to the oddity, when I requested an iron, I was provided with an ironing board without a cover – just the bare metal! The hotel's clientele seemed to consist mainly of older guests, which created a slightly different atmosphere than we're used to. However, this didn't detract from our enjoyment and the staff were welcoming to all. The location of the Globales Panama is excellent. It's just a short walk from the beach, which was perfect for spending our days swimming, sunbathing, and enjoying the beautiful scenery. We also appreciated the convenience of being close to local shops and restaurants. While the hotel was generally well-maintained, we did notice some outdated signage (and video on TV) related to Covid-19. It might be time for the hotel to refresh these displays. Overall, we had a very positive experience at the Globales Panama. We would definitely recommend it to others looking for a relaxing holiday in a great location, just be prepared for a few minor quirks!

TONY YOUNG

A great hotel reasonably close to the beach in Palmanova (less than a leisurely 10 minute walk). The room we stayed in was spacious, clean and well equipped. It had a balcony, TV, kettle and shower. We stayed with the half-board option. The food was good, well cooked and well presented. It was a buffet style service and there was plenty to choose from at every mealtime. The staff were very friendly, attentive and helpful. We had no complaints on our one week stay.

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4.1

Google reviews (2348)

Vitalina Chornenka

Great hotel location and friendly staff. The girl Inga at the reception was very polite and helped with all our questions. In general, the hotel staff was always ready to help, even if it was necessary to go up to another floor with us. The room is large enough with all the necessary amenities. The air conditioning worked properly, which was very necessary. The food was a disappointment. Dry snacks and old fruit, monotonous food every day, the menu hardly changed so we just stopped eating at the hotel. All inclusive is not worth it. Cocktails are also on 3. But I think it's because the hotel itself doesn't meet the standards, the staff did everything possible to make our stay there more comfortable. That's all that is included in your all inclusive, then you will be asked to pay even for washing towels that you take to the beach. The room service was very sloppy, they forgot to clean part of the room, put new towels.

Gerasim Hristov

Great hotel. Needs more attention in room appliances but nothing in sense to destroy your vacation. Value for the money may be the best in Mallorca. Beach is next to you, view is amazing, garden is spectacular.

Oleh

Stayed at this hotel for 4 days, but actually now would choose a longer stay. Great experience overall. The room was spacious and clean, well maintained and with a balcony. There also was a fridge, a safe, very big tv, and a lot of hygiene items. The only item I would also prefer to have is a work desk. Overall I was very satisfied with the room. The service was also nice. The room was cleaned very well and people at the buffet , swimming pool and reception were nice. The location is great. Right next to the Cala with clean water. Also the bus station is close by. The food was great. The best I had in the hotels so far. I prefered the half board. Each day the menu somewhat varied so I didn't get bored of the same food. The food was delicious and fresh, a lot of seafood, beef, pork, cheese, fruits, also good drinks. Overall I was very satisfied with my stay at the Barcelo Aquamarina and would come back to this hotel again

Izabela Pabian

Initially, I was a bit disappointed with the room size, but the view was perfect. Although my stay was outside high sezon, the hotel was fully booked. It felt a bit crowded, especially around the swimming pools. Extra points for food. We had breakfast and dinners in the hotel price. The food quality and selection are unmatched by the other 4 star hotels I've been to! Also, direct access to the beach adds to the sunny holiday experience. All in all - 5 stars.

Becci Dixon

This is the 3rd Barcelo I have stayed in, by far my most “mixed” experience. The hotel itself is lovely, well situated for local shops, restaurants and the beach. The bedroom we had (747), had a lovely view across the cove (picture included), was clean and well maintained, the housekeeping team were fantastic. Evening entertainment and the animation team throughout the day were really lovely, happy to chat to you even if you didn’t want to join in activities and all the bar staff were a credit to the hotel/Barcelo as a brand. The pitfalls we came across mainly were at meal times, dinner drinks were meant to be served to you, but this rarely happened, either needed to try and find/get the attention of a member to staff or as we saw in some cases, attempt to help yourself. Food signage needs work, a lot missing so you’d have to guess what the item was, or the translation didn’t make sense, so again creating a guessing game. Likewise, there is no allergy signage other than some on the doors stating to ask staff - had enough issues finding a staff member to ask for a glass of wine, let alone what was in the food. As a result I ended up eating something with egg in and with an egg intolerance this landed me in bed for the rest of the night and the following day. We were able to hire a car with ease via the team on reception, they arranged the car hire on our behalf and explained to us where we needed to be and when for the car collection. Overall, I would still recommend this hotel, but think some work needs to be done towards the restaurant system.

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4.8

Google reviews (2697)

Charlotte Galloway

We visited Iberostar Jardín del Sol Suites as a group of 18 to celebrate my hen do – a trip that was sadly ruined by the disgraceful service and poor management from the front office team. From the moment we arrived, the experience was disappointing. Due to an error on the hotel’s end, we were made to wait over three hours to check in, only to find that every single one of us had been placed in the wrong room. Four people in our group had not initially upgraded to all-inclusive, but due to the chaos and confusion, we were pressured into upgrading at a cost of €70 per person, per day. No form of compensation was offered for the long delay – we were told the glass of cava given to us on arrival was the apology, despite the fact we were already all-inclusive and had paid for it. The issues continued on the second day when we were told there was a problem with our room. It hadn’t been cleaned, yet someone had entered while we were sleeping – without knocking – to leave a note telling us we needed to vacate. We were forced to pack up all our belongings and were moved to a significantly smaller room, with an absurdly high bed that was completely unsuitable for the three people assigned to stay there, including the bride-to-be. We refused to stay in that room and, after another 2.5-hour wait, were eventually put back in the original room. On the final day, we then had to wait yet another hour just to be partially reimbursed for one day of all-inclusive – despite losing a total of over 6.5 hours across our short three-day stay. To make matters worse, our room was never cleaned during our entire visit. The level of service from the front desk was absolutely shocking. Staff were even overheard making derogatory comments about us in Spanish, not realising that members of our group could understand them. It was deeply unprofessional and upsetting. I would never return to this hotel and cannot recommend it to others – particularly for special occasions. That said, I do want to highlight that the pool bar and restaurant staff were fantastic – incredibly friendly and hard-working. The food was also excellent. One of the bar staff even mentioned they work from 4:30am until 11:30pm, and it shows in their dedication. Unfortunately, no amount of good food or friendly bar service can make up for how mismanaged and stressful the rest of our experience was.

S

This is a beautiful hotel in a gorgeous setting. Check in was rather long winded and not particularly welcoming after a long journey. Our room was large and airy with a sofa, easy chair and super king bed. Wardrobe and free safe, coffee machine and small fridge. It had a bubble bath and washbasin right in the room, no privacy. A balcony with a fabulous sea view - in fact everywhere in the hotel has views to die for. The food was excellent for us but one of our group is vegetarian and found there was not much choice of main courses at dinner, plenty of vegetables but no real vegetarian mains. The hotel is right on the seafront but not on a beach. The nearest beach is about a 20 minute walk. There is a rocky cove below the hotel where you can swim but getting down there is not for the faint hearted. I had booked star prestige which included access to two extra pools one of which was heated. All drinks and snacks are signed for and every single time they ask for a tip. American guests may be used to this but it's unusual in Europe. I am very happy to tip for good service but not for every interaction with staff multiple times a day. Unfortunately the resort of Santa Ponsa is not very nice and for that reason alone I wouldn’t return.

Clare Mc

What an absolutely amazing hotel 3rd time back and what a fabulous holiday. Food staff especially Juan at the bar made me laugh so much and really provides an amazing service. I will definitely be back I can only hope next year. Iberostar you are amazing. Your staff really do go above and beyond. And the nachos my god a mountain of food porn :)

Kath Walsh

Our room was well kept and a comfortable size. Had to request a kettle to make a cu of tea. Fridge not working properly. Best service from the bar staff, 3 amazing waiter's Jonathan, Albarn and Diego, where friendly, happy and helpful, nothing was to much trouble!!!! Always smiling. Location perfect, short walk to small village, beach front and centre where there is lots of places to eat and drink. Lots of things to keep you entertained.

Barry Byrne

Came on our honeymoon and this hotel was perfect. Location was fantastic with great views of the bay. Had the pool which was never crowded, the sea was great and had paddle boards if you wished. The food was great and changed every day so never felt the need to eat elsewhere. We were given option to upgrade and were so happy we didn’t. The service around the pool was fantastic, always someone walking past but not intrusive. We did all inclusive and had plenty of options. Would highly recommend.

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4.3

Google reviews (722)

Jeroen Vroemen

This hotel is one of the best choices on the island! Location right on the beach, pool with a view and great room. Beds are comfortable and plenty of space in the room. The service was great as always, very friendly staff that has been there for many years and are helpful and in great energy. This hotel is also a great spot for cyclist, there is a cycling cellar where you can safely store your bikes.

Liam Fallon

Stayed here in March with friends during a cycling holiday. Excellent location very picturesque. The staff were very friendly & helpful. The choice and quality of food for both breakfast & and dinner was excellent with lots of variety. Great facilities for storing the bicycles Would definitely recommend it to others.

Chris Taylor

Really nicely situated and lovely decor. Nice and friendly staff with a good bike storage. We were there for an event which made this place the best place to stay. Will happily go back.

Lauren C

We really enjoyed our stay here. As others have noted, the location is superb. It is right next to the beach so you can pop for a quick swim in the sea without taking all your things. The rooms are very clean and pleasant and the shower had great pressure. Breakfast was as you'd expect with lots of variety. We really appreciated the fact that on our last day we were only leaving later on and could still use the pool and private pool showers before our flight. The rooftop is also lovely and is a great sunset spot. (It doesn't allow children for those with them!)

Bas Vroemen

Again we went to Hotel Eden for our Mallorca bike trip. Also this year the service was great! It feels like coming home

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3.9

Google reviews (1946)

Craig

Great location, excellent staff and excellent value for money. Rooms are large and plentiful - they are to meet basic needs rather than pile on the luxury but there are 3 pools and plenty of loungers and outdoor seating which even when really busy there was still somewhere for everyone. An option today for drinks if you aren’t all inclusive and always met with a smile. Cocktails were amazing! We had a 1 bed apartment and the rooms were comfortable, spotless and stacked with all the basics and storage, including a full kitchenette and a proper under the counter style fridge. Supermarket literally round the corner behind 2 STUNNING restaurants (Nevada is perfection). Food here is great! Our check out was 11am and our flight was only at 11pm, they let us pay to keep our luggage in a secure locker so we could enjoy our last day. If anything we can say the area and the hotel grounds are honestly spotless. Looks like it’s been spruced up and not left to get tired. We will definitely return. Have realistic expectations and you will not be disappointed. :)

Sorcha & Georgie

Had the best time at this hotel! Everything was clean and well presented. The one bedroom apartments were so spacious, large balcony and everything you need. The staff were such a pleasure to deal with, so friendly and accommodating - helped with everything! The pools were lovely and the entertainment was great! Would definitely come back here again.

Teagan Rolfe

Hotel was lovely overall (room, pool etc all kept nice and clean) but food options are very minimal. They offer more or less the same thing everyday for lunch and dinner so not much option, particularly if you have special food requirements (allergies, vegetarian etc), plus the language barrier with the chef’s makes it hard to know what half the food is. I lived off salad and chips so wasn’t really worth the £160 each for all inclusive. Nice hotel but I wouldn’t recommend all inclusive as if you eat out you can get what you want for about £10pp. Most of the all inclusive places I’ve been to (over 10) have a variety of food each day but it’s all the same here. Also don’t waste €20 on a lilo for the pool as you’re not allowed them (crazy I know).

Joao Oliveira

Our four-night stay in early April began with a positive first impression at reception, and the facilities like the pools and sunbeds looked promising. However, our initial room had a strong, unpleasant mouldy odour, and the cleanliness was subpar. Thankfully, the staff readily moved us to another room, which was a relief. The one-bedroom apartment with a kitchenette was functional and met our basic needs. While we appreciated having a private terrace, the lack of a lock meant we had an issue with someone taking our furniture. Housekeeping was inconsistent, only occurring on our third night. I had to follow up with reception twice before finally encountering a housekeeper who provided fresh towels late that evening. Opting for the all-inclusive package, we found breakfast to be good, but dinner was disappointing. After a lackluster first-day lunch (cold, tasteless food, and the same utensils used for fish and meat – unacceptable!), we skipped it for the rest of our stay. I mostly relied on the decent salads and fruit. The quality of the included drinks, like the wine and juices, was poor, so we ended up buying our own wine to enjoy with dinner. Overall, the experience wasn't the best, but I'm grateful for the helpful couple of individuals who prevented it from being even worse.

Ashley Glover

Very clean and tidy hotel, Great location, Good food choice. The entertainment team were very good and very engaging and very good children entertainment a special shout out for 'Alba' from the the entertainment team as she was very good with the children. But need blankets avaliable in the evenings on a cold night when watching the shows or an inside area. Maybe there could be themed evening buffets. Also all rooms require kettles as we had 3 rooms but one had no kettle and we we requested 3 times and never received one. On the whole a very good family holiday had by all and we would consider coming back 😊.

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3.9

Google reviews (1957)

Craig

Great location, excellent staff and excellent value for money. Rooms are large and plentiful - they are to meet basic needs rather than pile on the luxury but there are 3 pools and plenty of loungers and outdoor seating which even when really busy there was still somewhere for everyone. An option today for drinks if you aren’t all inclusive and always met with a smile. Cocktails were amazing! We had a 1 bed apartment and the rooms were comfortable, spotless and stacked with all the basics and storage, including a full kitchenette and a proper under the counter style fridge. Supermarket literally round the corner behind 2 STUNNING restaurants (Nevada is perfection). Food here is great! Our check out was 11am and our flight was only at 11pm, they let us pay to keep our luggage in a secure locker so we could enjoy our last day. If anything we can say the area and the hotel grounds are honestly spotless. Looks like it’s been spruced up and not left to get tired. We will definitely return. Have realistic expectations and you will not be disappointed. :)

Sorcha & Georgie

Had the best time at this hotel! Everything was clean and well presented. The one bedroom apartments were so spacious, large balcony and everything you need. The staff were such a pleasure to deal with, so friendly and accommodating - helped with everything! The pools were lovely and the entertainment was great! Would definitely come back here again.

Teagan Rolfe

Hotel was lovely overall (room, pool etc all kept nice and clean) but food options are very minimal. They offer more or less the same thing everyday for lunch and dinner so not much option, particularly if you have special food requirements (allergies, vegetarian etc), plus the language barrier with the chef’s makes it hard to know what half the food is. I lived off salad and chips so wasn’t really worth the £160 each for all inclusive. Nice hotel but I wouldn’t recommend all inclusive as if you eat out you can get what you want for about £10pp. Most of the all inclusive places I’ve been to (over 10) have a variety of food each day but it’s all the same here. Also don’t waste €20 on a lilo for the pool as you’re not allowed them (crazy I know).

Joao Oliveira

Our four-night stay in early April began with a positive first impression at reception, and the facilities like the pools and sunbeds looked promising. However, our initial room had a strong, unpleasant mouldy odour, and the cleanliness was subpar. Thankfully, the staff readily moved us to another room, which was a relief. The one-bedroom apartment with a kitchenette was functional and met our basic needs. While we appreciated having a private terrace, the lack of a lock meant we had an issue with someone taking our furniture. Housekeeping was inconsistent, only occurring on our third night. I had to follow up with reception twice before finally encountering a housekeeper who provided fresh towels late that evening. Opting for the all-inclusive package, we found breakfast to be good, but dinner was disappointing. After a lackluster first-day lunch (cold, tasteless food, and the same utensils used for fish and meat – unacceptable!), we skipped it for the rest of our stay. I mostly relied on the decent salads and fruit. The quality of the included drinks, like the wine and juices, was poor, so we ended up buying our own wine to enjoy with dinner. Overall, the experience wasn't the best, but I'm grateful for the helpful couple of individuals who prevented it from being even worse.

Ashley Glover

Very clean and tidy hotel, Great location, Good food choice. The entertainment team were very good and very engaging and very good children entertainment a special shout out for 'Alba' from the the entertainment team as she was very good with the children. But need blankets avaliable in the evenings on a cold night when watching the shows or an inside area. Maybe there could be themed evening buffets. Also all rooms require kettles as we had 3 rooms but one had no kettle and we we requested 3 times and never received one. On the whole a very good family holiday had by all and we would consider coming back 😊.

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3.8

Google reviews (692)

Uncensored Northern Reviewer

Stayed here for 4 nights while on my honeymoon. The place is fantastic, very clean although the rooms need a bit of a touch up but they were clean and tidy. The food was a very good standard, plenty of seating and friendly cooks. The pools were great, the bar staff were great, plenty of variety of alcohol and gave VERY generous alcohol portions (not complaining, could get pissed in 3-4 drinks). The entertainment had a good variety and was a good standard. Complaints - Wish the bar was open earlier and shut later but that’s more a personal preference as I turn into an alcoholic Phil Mitchell when on holiday. Bit mind baffling how their is a separate pizza restaurant and bar in the hotel that you have too pay for, baffles me as it is an all inclusive but didn’t really affect me at all to be fair, more of an observation than a complaint. Would 100% recommend this place to anyone, I am sure you will not be disappointed with your stay.

Amy Hurst

Lovely chilled holiday!! Staff lovely and always made an effort to be extra lovely to our baby. Good fresh and delicious, all inclusive can be repetitive but each meal was delicious and couldn’t complain. Rooms lovely and clean. Pizza from Natalie’s was out of this world delicious! Thanks for a great holiday.

Amy Shorter

The hotel was so good! The staff were lovely and the food was delicious, lots of fresh fish which was lovely. The pools were all great, nice to have a choice between busier pools with entertainment and quieter pools. The entertainment team were particularly amazing, best hotel entertainment I've ever experienced ☺️ I'll definitely be back!

Sharon Dickinson

Staff are very helpful and friendly...especially marta on reception who went above n beyond. Delicious food, we went all inclusive, was not disappointed. Great variety of food, in the restaurant selection of soft drinks, beer and wines on offer. All delish. Brilliant location...litrally a 2 minute walk to a nice restaurant area or shops if you want that, a nice sandy beach 5 mins away, and a ride on the little train to either the marina which is stunning or cala d'or town centre, again lovely to explore

Olivia Fowler

Stayed here for a week, our first all inclusive. Rooms very spacious and lots of room to spread out. Lovely balcony’s to watch over the pool which came with table, chairs and sun-loungers. Food was really nice, however vegetarian options were limited and found there was a lot of repeats. There is a snack bar open 2x in the day so not 24hr but we found ourselves fine with the 3 meals. Wide variety of drinks but cocktails not included, you ‘make your own’. Staff all super lovely and work really hard, entertainment was also super fun and enjoyed the variety of what they had on in the evenings. 2 young girls and felt super safe in the resort in general, just the right size. Lovely beaches nearby, perfect for swimming, diving and boat trips!

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4.3

Google reviews (729)

Dylan R.G

Great hotel! Immaculate & so clean! Staff super friendly & food brilliant. Beach was only a short walk away. Highly recommended as a first time holiday abroad with young children.

Metodij Zdravkin

We visited Hipotels Coma Gran for our summer holiday. Everything was spot on, the apartment was nice and spacious, great balcony with view on the pool. Beach is very close. The food was awesome, every day the variety changed. My kids loved it as well. The kids corner was also awesome, my daughter loved going there and drawing, playing with other kids. The animation team was very nice and welcoming. Evening program was also very good, every day something new would say like 90% of the shows were great. My kids loved mini disco. All in all, complete place for a vacation, would love to visit it again.

Craig Anderson

A great hotel for families, staff very friendly and great with kids too. Location perfect. The only reason I give it 3 stars was due to the hotel having an act of parrots being made to perform silly tricks for entertainment. It seemed like an unwelcome throwback to a bygone age. Poor example for the kids.

Darius Ley

Amazing place. A family of 4 stayed in a one bedroom apartment, it consists of one bedroom with a double bed, a bathroom and then a lounge with table chairs along with a sofa that pulls out into two single beds. Food choice is as expected for all inclusive, whole family had no issues in deciding what to eat and dessert options are plentiful. The hotel and grounds are spotless, the pool areas are busy with a splash park and bigger pool,although very safe. Entertainment team are great and do stuff for adults and children. We will come back again.

laura marley

Brilliant hotel, staff are amazing, the hotel is so clean, the pool area is lovely, more than enough sunbeds to go around. The hotel is situated in the centre of sa coma with loads of shops, bars and restaurants around. A couple of minutes walk to the beach which again is clean and well maintained. We had concerns that the 1 bedroom apartment would be too small for myself, my husband and 2 kids but they are a great size, plenty of space. We went self catering but ate most days at the pool bar. Great selection of food and drinks and very reasonably priced. All in all a brilliant week. Hope to be back next summer ❤️

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4.2

Google reviews (482)

Karina Maria

Absolutely loved our stay at the Globales Hotel. The room was spotless, and the reception staff was amazing. The food at the pool bar was delicious and at a very reasonable price. The pool staff was lovely and helpful. The room got cleaned every second day with clean towels and toilet paper. The location is great as the shop with everything you need is about a 5-minute walk and the beach is about 15 mins away. There were kids' activities during the day, great playground, and that swimming pool was a big hit with our 3,5, and a 10 year old. I would highly recommend !

Monika Rozynek

I recently stayed here with my boyfriend for a week and we loved our stay! The room was lovely and a great size with a big balcony. Pool area is great with sun loungers always available. The food was super tasty at the snack bar and we often chose to have lunch there rather than go out to local restaurants! The location of the hotel was also fantastic, it’s in a quiet area however a short 10-15minutes walk to the strip with all the restaurants and nearest beach! The staff were always super friendly and the hotel was always tidy. Would recommend the hotel to anyone and if we ever choose to come back to Majorca we will surely stay there!

Marie Brides

We went to this hotel at the beginning of October for 2 weeks .What can I say apart from what a lovely friendly hotel this is the 2 young ladies on the desk Cynthia and Christina what beautiful lady's they are when ever you passed the front desk they always greeted you with a smile and always went out of there way to please you ❤️. The hotel very quite but that's how we like it nice cold swimming pool 🥶 but once in you didn't want to get out . Restaurants around the area there's a very very nice steak restaurant across the road from the hotel Indian and Chinese Restaurant just up the road with some very good deals and food was delicious .But if you want to go into Santa Ponsa town it was about 15min walk . We went for breakfast a few mornings out of the hotel but then we tried the hotel breakfast it was better and a lot cheaper even there food during the day was really nice. The bar man was nice he saw us out walking one morning later on that morning he came up and told us of some good walk that he'd recommend around the area which was very useful. Can't wait to go back .x

Gemma Gems

Beautiful clean hotel. 5 mins walk to the square area which has restaurants and a supermarket. Both pools are lovely and our toddler enjoyed the children’s pool. We are two adults and a 3 year old and our studio room was fine, clean but quite cramped with the sofa bed bed I would expect for us it was ok as we chose to have a cot instead. Disappointing that no mini disco as that was an important part of why I booked, the stuff said not enough children however I believe that if they started it more would join in. Anyway not the end of the world. We had a great time here. Worth noting pool closes at 6pm and the bar at 7pm after that no entertainment etc.

Charlotte H

Brilliant staff, gorgeous food and gorgeous location. Ellie and staff are excellent and very attentive. A real credit. Beautiful hotel and great bar area. Unfortunately, the music round the pool is far too loud and starts at 9am, goes on until 8pm or sometimes slightly later. Not very peaceful so would appreciate if it could be turned down a lot or turned on later + turned off earlier.

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4.1

Google reviews (1010)

Scott Adams

I recently stayed at this hotel, which is rated 4 stars, but I found it to be more of a 3-star experience. The food was extremely basic and seemed to be recycled, making it difficult for vegetarians or vegans to find suitable options. Only a handful of the staff were friendly, and the night-time entertainment was hit and miss, although the magic show was excellent. The spa was a disappointment; the water was ice cold every day, and the sauna was never working, even after requesting it at reception twice. The spa was also full of little kids, making it impossible to relax. On the positive side, there were plenty of sun loungers outside, and the pool was a good size with a separate baby pool, which was great. However, there wasn’t much animation except for some dances in the pool, and it was very loud until 11 pm at night. The drinks all came from the same machine, and the coffee was hardly drinkable. Strangely, they refused to give us the snacks included in the all-inclusive package at the pool bar. Overall, I wouldn’t recommend this hotel to a friend. It was okay for a 3-star stay but didn’t meet the standards of a 4-star hotel.

Dantstrike

Very good hotel with everything you need and want. I really enjoyed the time at their gym. Food was perfect. We had shrimps and even a chocolate fountain 😍. What I really appreciate is their staff concretely Alicia and Fabian. They were always nice and helpful. They also gave me a few tips for trip and restaurants.

tommy lennart karlsen

We stayed here for one week in the busy summer holiday. The rooms are modern, nice and clean. They are also big enough for a family of four without a doubt. We have kids with food allergies, so we have a few challenges normally. We spoke to Alicia the manager for the kitchen and restaurant, and she did a wonderful job providing us with the food we needed and customized the buffet, so our children could eat. Lovely woman, great service minded and hard working. The other staff was great as well.

Ema Dubová

I come back to this hotel with my family every summer holidays. We really love it there. The hotel is always clean, food is very delicious and the service nice and with a big smile on their face. But what I like the most is the service at the bar. Even if you don't know which drink you should pick, there is a very charming gentleman Fabian who can prepare the best drink you've ever had. Thanks for everything you do Can Picafort Palace staff.

Thim Bäckström

We stayed in an apartment room with a kitchen to make your own breakfast, lunch and so on. The kitchen was under equipped. No measuring cups, at all, no knives, no bowls, how are one supposed to cook? The bathtub was dirty and living on borrowed time. The staff was very helpful though with all our questions and concerns. We had some luggage issues with the airline when we arrived and the receptionist offered to keep an eye on it in the lobby when it arrived with courier later that night.

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4.5

Google reviews (701)

Alasdair Mackie

Really nice apartment, lovely view. Friendly staff on reception and on room service and in the bar. It’s a very authentic Spanish resort. Prices in the bar were slightly higher than other nearby bars, other than that a very nice place to stay. When the weather wasn’t so good there was uk tv in the room (BBC1,BBC 2,BBC 3 + other news channels). The only thing it lacked was maybe an outdoor seating area in the sun(other than sun loungers)

Wouter Gijbels

Rooms are great. Modern. Get cleaned daily. Staff if friendly, helpful. Great location, however, when going in off season(late fall, winter, early spring) there isn’t very much to do(not many restaurants are open, lots of tourist activities are closed)

Helen Scott

Friendly staff, clean apartment, fabulous views, easy walk to the caves and town cafes and BEACH. Air con worked, pool clean and free towels to use was brilliant. Buffet breakfast was good, was slightly disappointed by the evening meal if you have fussy eaters as only 3 choices - one meat one fish or one veg dish, most dishes were lovely but some missing something (mainly veg or side salad). Would definitely go again but probably B&B not HB with a fussy eater as loads of restaurants nearby.

Natalie

Update: What the hotel is saying below is not true ;) We stayed at the hotel about two weeks ago. During our stay the hotel was without water and electricity for approximately 24 hours. We were unable to shower, use the toilet, wash our hands, or brush our teeth. There was no light or electricity for any essential functions, including the air conditioning and the elevator to our room on the sixth floor. We requested at least some complimentary water and a flashlight for the night, but these were not provided. We understand that power outages can occur. However, the critical factor is how such situations are managed. Unfortunately, this hotel was not able to manage the situation at all. It even feels as though there was a lack of concern for guest welfare when not even a flashlight is provided. We repeatedly contacted the hotel afterwards and did not even receive a single answer to our emails. This is extremely unprofessional. We do not recommend this hotel at all. Stay away!

C B

I have to admit I was shocked to see good reviews for this place because we had an awful experience. To start off with the good elements, the views from the harbour facing apartments are really great. Best in Porto Cristo. Also it’s good that there is a car park (10EUR per day) but we got a space out the front which was free. Also the restaurant is in a nice setting too. We can’t comment on the dinner because we ate elsewhere. The terrace we had was absolutely huge, so that was a great surprise. However, we were so disappointed at the levels of cleanliness in our room. It hadn’t been swept or mopped so there was black hair, dust and bits of food in every room (see photos). Also the sink in the bathroom had hair in it and the toilet was dirty. We alerted reception and we asked for the apartment to be deep cleaned and, in fairness, the lady spent a long time doing it properly but we were then without a room for 2 hours. Even afterwards the door handles and cupboard fronts had smears/ finger prints/ hand marks on them so I don’t think they are included in their routine clean which is horrible. Secondly, our balcony door didn’t lock so we had to call maintenance and also our shower didn’t work. We could use the small handheld shower head (that didn’t have a bracket) but not the rainfall one. We were dismissed by reception when we asked for it to be fixed and they just said “it was broken by the last guests” and they didn’t do anything about it. So generally we found the facilities were not up to standard for the money. I think they’re crafty because it 100% is not 4 star, and some signs around the hotel indicate that’s it’s actually 3 star…. So just be aware of what you’re paying for. But regardless of this levels of hygiene shouldn’t drop. We were given 2 free breakfasts as an apology and it was fine- very very basic. We couldn’t believe people were paying 12 or 14 Euros for it. So the hotel did address some concerns but not all, and we were overall pretty gutted that we could have been elsewhere for the same money.

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4.2

Google reviews (1055)

Izzy

I would rate this hotel 5 star but there are a few things we wasn’t happy with considering the price we paid. Cons 1.The walls are VERY thin so if you have noisy neighbours good luck with that. 2. The aircon only goes down to 19 depending on how hot it is may not be cool enough. 3. There were quite a few ants in our room. 4. They gave us as a couple 2 small doubles rather than a big double bed. 5. Pool side food could be better. 6. Shower kept leaking due to the drainage system, water all over the floor. We did complain but nothing changed. Pros 1. The hotel smells very nice and is kept very clean. 2. The maids are very nice and friendly kept our room clean every day. 3. Breakfast was nice and good selection. 4. Pool area was kept clean and all staff were very friendly and nice. I would like to say we’d stay again but due to some of the cons I don’t think we will be staying again. However I would like to say the staff made us feel very welcome.

Anna Isabel

Great! The room (junior suite) was very clean and comfortable, with a huge terrace with sea views. Both the breakfast and dinner were great and everyone in the staff was very kind and helpful. The swimming pool was also really nice with views. I really recommend it!!

Jojomall M

I would love to give this hotel five stars. But the air conditioner barely worked in our room. We asked for a fan the first night every person we spoke to said they would talk to engineering but a fan came after we asked again, they sent up a technician who did nothing. And then we had to demand to change rooms. They kept saying they had no fan and miraculously they finally found one. The house cleaner did a crappy job leaving the dirty plates one cup for coffee. A swimming pool was very hot. But worse is they allowed smoking by the pool. If you're a smoker this is great. The breakfast week okay. For $350 a night I would expect to be able to get a fan in a room immediately. Not on our last day and having to be aggravated. Actually I would expect air conditioning to work but hey sometimes that just doesn't. All we wanted was a fan. Definitely try a different hotel.

Lorenza Falcone

We recently had a fantastic stay at Cala Lliteras. From the moment we arrived, the service was exceptional. Luigi, in particular, went above and beyond to make our experience memorable. He was incredibly helpful and attentive, ensuring that all our needs were met throughout our stay. The rooms were clean, comfortable, and well-appointed, providing a perfect retreat after a day of exploring. The location was also ideal, close to major attractions and restaurants. We highly recommend Cala Lliteras to anyone looking for a wonderful getaway. Also again Thank you, Luigi, for your outstanding service!

Claudia Parente

We had the most pleasant stay in this hotel! Amazing view and facilities, the staff super nice and great breakfast buffet! Has no private parking but there’s a lot of streets where you can park. The hotel is a bit further from most of the areas to visit and from Palma but if you have a car, it’ll take from 30min to 1h30 anywhere!

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4.5

Google reviews (766)

B J

Spent a perfect 12 days at this hotel with family of 4. The hotel is very nice, clean and has a beautiful view on the sea. Staff is always friendly. Breakfast has everything you could wish for. View from the room not special but just go outside for that. There is a small kitchen but if you want to use it bring your own soap and dishcloth. I think this should have been included with the room.

Ricky Sharma

Great hotel with modern rooms and great facilities like the outdoor pool and spa. Excellent location to the beach too. Occasionally we did have to ask for extra towels when we didn’t get ours replaced but they handled this very quickly. Plenty of options with food and a chef cooking fish, prawns and meats on the plancha was a nice touch! Would definitely recommend!

Sergey Aghinyan

We had a fantastic stay at TBH Guya Playa! The hotel was lovely, with clean facilities and stunning views. The pool area was a bit small but very well-maintained, and the spa pool was a great spot to relax. A special thanks to the reception team, especially Toni, who did an excellent job and made our stay even better. Highly recommend this hotel for a relaxing getaway!

Elizabeth Gaglio

Only wonderful things to say about THB Guya Playa! I really loved the paved walking path along the coast that led to the beach. In fact, there are at least three beaches within walking distance to the resort. I loved the deep pool, stunning views and convenient kitchenette. The staff were always very friendly and helpful. I look forward to visiting again.

Paul Santos

A full 5 stars from me from a family of 4 holiday for 10 days. The location is wonderful, great views, lovely friendly town with a good choice of shops and restaurants. A great beach within a short walk. Lots of snorkelling bays. The hotel itself is very welcoming and the staff are all great, helpful and friendly. It's super clean, very modern, and easy to spend time here. The food is very good for the price we paid. All in all a great time had with no bad points at all.

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4.0

Google reviews (934)

Jonathan MacDonald

Lovely location for a place. Rooms were of a decent size, and the staff had a crib set up for our wee one, which was a huge plus. Also, they have a store on site that is open late which is fantastic when you need some essentials. The decor in the room itself was just tired; stains on the couch, watermarks on the ceiling, and a shower that spilled so much water on the floor. Parking is street parking only so you have to get lucky to get a spot near the hotel. Definitely comfortable and worth a stay if you are on a budget.

Stephen Collins

The mar blau hotel is set in an ideal location set away from the hustle & bustle of the the main tourist strip & located a 500 MTR walk away from the beach maximum ! & Is just a short walk away for most , plus most areas are wheelchair friendly throughout the hotel with ramps that can access the pavement should you have a mobility scooter or chair & the pavements throughout the resort do cater for them also , which gives you access to the resorts many nearby attractions & the beach . The hotel is not a high rise building by today's standards & the blocks are about four storey's high , with both lift & stair access . The hotel although not on the beach front offers a more tranquil setting with some green areas that have well managed gardens & some tropical Palm trees & the like , which offer some shade in the hotter parts of the day & the light afternoon breeze makes a gentle rustling through their foliage , which adds to the tropical feel of the hotels vibe . The pool areas are clean & well provided with plenty of sunbeds & loungers , plus the more now on trend Balinese style sun beds which are available with a drink & snacks service package , which is a good option for those who want a special treat on their holidays . The pool areas have a lifeguard on duty & also have some activities throughout the week on various days such as pool Zumba & aqua aerobics which is a good bit of fun . The hotel also has a variety of entertainment for its guests & it ranges from tribute acts , dancing & early on before 9pm entertainment for the children , as it is a family friendly hotel ! , Irena Natalia & Sandra really did make the effort to keep the children happy under a watchful eye . The food here in the hotel here is of a very good standard & there are plenty of choices for the diner , which are available from the buffet & there are options for those who have certain intolerances to dairy etc & nut allergies , these options are displayed with notice information , which is very helpful . The bar area is well run & upon our stay waiting times for drinks were minimal & the quality of the drinks were very good ! Even on the inclusive basis ! . The rooms in the hotel are clean & spacious & well equipped with some cooking equipment & the like in the studio's , but we left it to the professionals as we were on holiday , but the options there if you want it . The staff here really in my opinion did pull out all the stops to make our stay a special one & to thank them all personally on this review would take forever & I'm sure like ourselves you always have a favourite waiter / waitress etc , but i did call some mi Nina as we felt like family at this hotel . This hotel is not the most expensive hotel & not the cheapest , but I think it is modestly priced & an exceptional value for money hotel . This hotel is a good choice for families & couples alike who enjoy good food & service & comfortable clean accommodation set in tranquil surroundings can only recommend .

Emilia Westlake

We had a nice time going as a family, maybe slightly overpriced if you are cooking for yourself and not using the buffet as the services provided in the rooms for cooking are not good. What made our stay better was the entertainment provided in the day/night mainly led by Sandra, she was engaging, enthusiastic and amazing with everyone staying at the hotel and we definitely appreciated her company a lot. All of the other staff were also great. Overall a very nice stay.

Justyna Alchimowicz

We stayed at HM Mar Blau for 7 nights and it was lovely. We arrived around 12pm and checked in, we were lucky our apartment was ready, and we got our keys straight away,as check-in starts at 2pm. We stayed in Mallorca building on the 1st floor. The apartment is dated, but shower water pressure was great. There are plenty of sun beeds around the pool, no one is reserving beeds with towels as staff will remove them which is fair for all guests. The restaurant food was great. We were all-inclusive. Breakfast was the same every day, but there was plenty of food to choose from, English breakfast, cheese, meat, bread and the live cooking of Omelettes. The fresh fruits were available at all meals . Different food for lunch and dinner every day. Got the friendliest service at the reception. They booked a taxi and airport transfer for us. Any question we had, they helped with everything. The bar was downside of our stay as AI drinks are not great. The hotel is located in a quiet area. Cala Millor beach is 10 min walk from hotel, Sa Coma beach around 15 min walk. There is a shop at the hotel, but other shops are located 5-10 min walk. There is also an indoor swimming pool and sauna.

Jane Lill

Last minute break 5 nights in a 4 🌟 hotel. We booked a studio as that's what we was offered. On arrival the reception was helpful and checked us in. On going in the room we was sooooo disappointed. Just a bed and kitchenette. Had to hire a kettle at 10 euros no pans even if i wanted to cook.The bathroom was so dated shower was on the taps and slow water pressure. The basin tap was even worse. Asked to change rooms but was told that's what we had booked! Definitely NOT a 4 star studio. Balcony was small with a five foot hedge in front but no view!

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4.2

Google reviews (815)

bigbadscrew

OK, a few minor issues , then it's all good. Rooms , small , 2 single beds pushed together .mattress on both are I think new ? They were as hard as the floor , some people may like this , we didn't. Other than that , room was fine . Hotel has a small pool ( inside spa and pool available, steam room etc ) with ( in September ) ample sun beds . Clean and tidy with bar staff wandering around taking orders for drinks and food .( cash or charge to room, no cards taken) Drinks and food were exactly the same prices as the bars in the area, so no massive mark up . Staff were great , speaking more languages than the average English man knew existed . The hotel is a few streets away from the main bar and beach area , absolutely perfect placement , it's surrounded by residential buildings so the evening entertainment stops at 10 pm weekdays . If you like German football ...this is the place for you , it's on the bar TV all the time 😀

Shan

Our trip away was the first holiday we had together since pre pandemic. Firstly, staff are unkind, unwelcoming and rude. They are not service orientated at all. We were charged at an £100 when we checked in and were given no explanation for this and still fighting this now. The receptionist when we checked in was incredibly rude and refused to answer our question when we asked why we’re being charged an extra £100 on arrival. Quite frankly disgusting. Throughout the stay I tried speaking to get to the bottom of this and nothing was being answered, simply ignored. The worst possible hotel/staff experience we have ever had. Still awaiting a refund. I have held off on writing this review as everything was so awful. Please consider carefully before staying here.

Filip Mladenović

The staff, except for the maids, is quite unfriendly towards you. I had a particularly negative experience with the waiters in the hotel restaurant. A thin, middle-aged man with slicked-back hair is perhaps the most unpleasant person I have met on vacation, and because of him, I no longer eat in the hotel restaurant. I am definitely not coming back here again.

Tihana Mew

To all considering staying in this hotel, please listen to all negative reviews. We have given the benefit of the doubt staying in this hotel for 10 days. Rookie mistake. The rooms are small, yes, but big enough for a young couple. You‘d think you could at least use up the whole closet, but nope, the third „wing“ is not to be opened - a complete waste of space. A lot of guests complaining about the music until late in the night, but luckily we didn’t hear any of that even if we had a room in the back building and ground floor with a „view“ to the touristy shopping street. The beds are *extremely* hard and the 1,5 cm thick toppers are a laughing matter especially since I have two disc hernias. Didn’t get one night of good sleep, which is for me a wasted vacation. Regardless, the food at the breakfast and dinner buffet was amazing. The cooking staff always in a good mood and very friendly. The service staff at the buffet is ok, not the friendliest but they do their job, with an exception of one young lady who was always friendly with us. The staff at the bar amazing, I recommend you try the cocktail „Star“. We didn’t use the pool at all, since the beach is literally 5 min away from the hotel, so cant review that, but from my perspective it didn’t seem the cleanest. The reception was probably very annoyed with us with our basic requests, such as the bed topper, cleaning the room as the housekeeping failed to do it a couple of times even if we didn’t hang a „no“ sign outside. Speaking of which, when the housekeeping „cleaned“ the room, it left us in a complete misery. The bed was made, but the sheets were only exchanged on our 8th!! day of stay, where it should be a basic service to do it after max. 5 days (as a norm at each hotel I have worked at myself). There are no handwash dispensers, only a basic soap, which honestly without a soap holder that is not made of paper doesn’t make any sense whatsoever. My partner got sick on the 7th day and I went to seek help at the reception. The receptionist seemed confused and sent us to the near ambulance, since the only doctors nearby are a private praxis and we didn’t have international insurance (highly recommend you disclose one). Nice of him to call us a taxi. Well, we arrived at the ambulance and we were unkindly greeted by non english/german speaker and the only nurse in the shift who could speak english. She said we should’ve gone to the hospital, which makes sense if you know there would be one. 7€ wasted on a taxi. The receptionist ordered us a taxi again to the hospital. Thanks, should’ve done it the first round. Anyways, if you don’t care about cleanliness that much (I do), hard beds and all around „eh“ experience than this is a hotel for you. I was looking forward to going home so I can finally get some rest for the little vacation days I have left. 👎🏻

Nigel

As many say the food at this hotel is excellent. 👍 However the room toilet is very very close to the wall in the tiny bathroom. Beds are really hard. Lots of noise from other rooms. Loud out of tune singing during the evenings. No kettle. This is not what I'd call 4* more like 2.5. However the staff have been very helpful so far. Could add more but that's enough.

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4.3

Google reviews (852)

Maria

A beautiful vacation! If someone is interested in Hotel THB Gran Playa, here are some of my considerations about the location at the end of my 7 day vacation. The THB Gran Playa Hotel is excellently located, in the center of the Can Picafort and very close to the beach and within easy reach of the most important points of interest, by walking. Very good accommodation, impeccable cleanliness everywhere, extremely professional, kind and friendly staff, from reception, restaurant, bar to maids, without exception. Food was excellent cooked, fresh, tasty, many choices for both breakfast and dinner. Everything is very well organized, they pay attention to all details! My room no 147 was a bit small from my point of view...always bumped into the desk being positioned so close to the bed. I would maybe have liked the closets to be a bit more extensive....the space inside is a bit insufficient for 2 people. The Jacuzzi on the 4th floor unfortunately is not efficient at all as it is no longer working at full capacity, it only has 4 working jets left that makes it inefficient. Nice pool place, well maintained, very clean water in the pool. I didn't exactly feel comfortable on the metal sunbeds by the pool as they are extremely stiff and you are always bumping into them but also narrow for some of the more plump people. All in all, it was a very nice vacation here, I will definitely come back. Thank you for making my vacation a success! I highly recommend this hotel.

Chloe Mckay

We just got back from a week stay at this hotel. We had a few issues, we booked a double room but we had 2 single beds, we asked if it was possible to move to a room with a double bed but was told there was nothing available, the wristbands to get into the room do not work very well and took a long time to get into the room each time even after we swapped them several times. We were half board and there was a good variety of food options and the staff were really nice in the restaurant. Highly recommend the breakfast pastries! The reception staff were also lovely and greeted with a smile every time we passed. The pool area was great and the cocktails were delicious! The location of the hotel was also perfect, it was a 2 min walk from the bars, shops, restaurants and beach.

Mar

We stayed at this hotel at the end of July and were not disappointed at all. Rooms smaller than we expected, but it was no problem for us. The added bonus of the umbrella and beach towel was great. We had half board, dinner was varied and acceptable although we preferred to dine in local restaurants that were recommended to us at reception. The location is exceptional, right next to the beach and bars where you can go for a drink. On the corner there is a wooden bar which is part of the hotel where you can relax and enjoy the nightlife of Can Picafort and the staff is very friendly. The staff speaks perfect English (although not all of them).We enjoyed it very much! Special mention to Ana at the reception for her friendliness, helpfulness and approachability. Thanks to her we were able to discover little gems of the island and for your warm welcome! And to Marlon at the bar for his dancing during the entertainment days and for preparing the best strawberry daikiri in the area for my wife. Thank you! We will come back.

Patrycja Adamkowska

I'm very pleased with the hotel, room was spacious and had all the things needed. It was cleaned daily and had air con. It's located close to the beach and entertainment center. Staff was very nice and helpful.

Nour

We were really satisfied with our stay at THB Gran Playa. The service was very good and they give attention to your needs. The hotel and the rooms are very clean and they get cleaned each day. The breakfast was great and they even had other options for us because of the lactose allergy, like a lactose free yoghurt. We really enjoyed our stay at the hotel.

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4.3

Google reviews (1224)

Terry B

the location of the hotel is very remote with nothing nearby apart from the beach. you could only go all inclusive if staying at this hotel. the rooms were very nice however we had to move from our first room due to the fact that it backed onto the kitchen and the cooking smell was terrible. we mentioned this to the reception staff who were excellent they offered us a smaller room in a better location which we chose and the view was a lot better. All the staff at this hotel from the reception to the waiters in the Bar were excellent and a credit

Veaceslav Ursachi

Great hotel for family holiday. Great service. Even on the first day the staff made me feel like an important guest :) Room was cleaned every day (in full). Food is nice as well. Everywhere on the territory of the hotel you can enjoy any cocktails, beer, ice cream or snacks. So thank you for great hospitality.

Hanna Szczesniak

(+) Definitely recommend - a good value for money stay for families with small kids, irrespective of the weather. The hotel is utmost child/toddler-friendly. We really appreciated the super-friendly and service-minded staff (especially receptionists and animators), room layout, and pool/playground facilities. The food was excellent. (-) Some potential for renovation of the facility. A humid smell in the rooms, usually associated with dirty AC. Also, terrible noise (reaching our room in Building 1 from neighboring hotel VIVA late at night and very early morning) of dumping glass bottles into garbage containers, in a service road separating our hotels.

ian carline

We have stayed here for 4 days and I would definitely agree that it's no way near a 4 star hotel and very expensive. You can find better for the money. The staff are amazing, extremely friendly and helpful. The front pools close the the beach are the nicest, they do not use chlorine or sea water which is brilliant for swimming and your eyes. The food is good but not amazing, we got a little bored after 4 days. Small kids will love the kids club but its across the road from main hotel so not onsite. Staff their are incredible with the kids. Drinks menu are good. Pool bars are good but not 4 star. Generally ok but expensive and in need of a paint job and updating. Inside the rooms are nice and bathroom is good but it does smell of sewage every now and again when someone flushes or runs a tap.

Andrei Haiduc

I am extremely disappointed with our stay at this hotel. What should have been a relaxing holiday turned into a nightmare due to serious food safety issues and poor management. Throughout our stay, we observed flies constantly roaming around the food on display, which is unacceptable in any establishment, especially a 4-star hotel. Worse still, the meats served, especially pork, chicken and fish, were consistently undercooked, with pink centers that made us question the hygiene and safety of the food being served. I personally fell ill after one of the dinners, experiencing severe stomach pain and sleepless nights. On the last day, my wife also suffered from food poisoning. The journey back home was a nightmare – we honestly thought we wouldn’t even make it to the airplane in time to fly back. It was a harrowing experience, and we couldn’t believe we were actually relieved to get back to British food after a holiday in Spain! When I raised these concerns with the assistant manager, Elisabet, she claimed there was a virus going around. I asked her for more details, such as the name of the virus, known symptoms, or any publications about it, but she couldn’t provide any answers. Instead of addressing the issue, she became visibly annoyed with me for pressing for more information. This only added to our frustration and made us feel like our concerns were being dismissed rather than taken seriously. This is, by far, one of the most disappointing experiences we’ve had while traveling. The lack of proper hygiene and the dismissive attitude from management left us feeling unsafe and uncared for. We will never return to this hotel and advise others to think twice before booking a stay here.

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4.4

Google reviews (795)

Frank Steiger

The hotel was great. The location was almost perfect. You're on the beach in 5 minutes and there's a wonderful pool. The cocktails at the bar were prepared with love and skill. But the best part was the Animator with his great animations. There were many different activities for teenagers, toddlers, and adults alike. The animator is very nice, attractive, and humorous and always creates a good atmosphere, whether with music or ping-pong matches in his free time (Cristian). It's definitely a great hotel with an even greater Animator (Cristian) Frank

Johanna Steiger

I defenitly can reconend this hotel. The food always was good, also as a vegetarien you had a variety but not only between pasta and fries. The Room was also very comfortable and clean. The workers there were always very kind and made me smile. But the best thing about my during my stay was the animation. I had so much fun with both of the animators and they did a very well job in my opinion. I have to add that I am a young adult and we played many kinds of sport like volleyball, archery and ping pong. I would go there any time again.

Cornel Foltea

Location is great. Pool area, parking, all good there. Room daily cleaning questionable, bed sheets only changed every other day, at most. the kitchen, a great variety of food, but first 3 days, very poor quality, especially for freshly cooked options, it was clear that part of the staff didn't put much effort. I am glad we only went for half board, as all inclusive is not worth it, based on what the menus looked like. would return, but nothing more than breakfast option next time, and to use it as a base for local trips. oh, one evening I was summoned to put the glass of tap water down, as they have this stupid rule that only all inclusive can get tap water (I repeat, tap water from carraffe). that's not how I would have dealt with this if I were the staff in hospitality.

Hootgun

I also like hotels, but ones that have comfortable beds, serve hot food and where you don't have to share your room on the 4th floor with ants. On a positive, the staff are lovely and the facilities are pretty good

Dumitrita Rodnitchi

Really good hotel considering the price you’re paying. Very good breakfast with plenty of choices. Lunch and dinner also very good with lots of variety and different pretty much every day. Clean hotel with room service done every day. Really nice and welcoming staff. Always checking on us if we are satisfied with our stay . Big enough pool and never overcrowded, always free sun beds . Beautiful views from the room to the sea and sunrise. And the location absolutely perfect, close to all the shops and short walk to the beach. Overall we had a lovely stay, for the price we paid just great .

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4.0

Google reviews (2411)

Trudy Murphy

Not the best experience the restaurant is like a cattle market as a party of 12 with 4 rooms 6 of our party had sickness and diarrhoea, lots of others had said they had experienced the same, went to reception to get clean sheets and asked if bug was travelling through the hotel told “no only 2/3 rooms!!” The rooms were comfortable and good housekeeping, I would avoid the restaurant at all cost! We where all inclusive and ended up eating out more as was not happy with the hygiene in the restaurant.

Daria K

We just finished our week! The main thing we can only moan about is the weather 🤣 but it doesn’t count on here! Hotel is clean. Kids loved it! The entertainment team was absolutely amazing. Kids clubs in the morning and evening nailed it. Food was good, I’d say great to be fair but as we all know it’s hard to please everyone, from my point of view, as long as my children were fed and not left hungry Im very happy!

Olly F

3.3.2025 -10.3.2025 Little bit disappointed in this holiday. Had a room on the second floor, the room had a door inside leading to the room next door. 2 nights in and a new family arrived that was very loud and was awake with a lot of noise until early hours of the morning. (2-3 am) I had to 2 year old with me who kept waking up due to the loud noise. The children in the next room was running wild kicking and banging the door. Parents not doing anything. I did mention to the staff. But nothing was done. If there wasn’t a door leading to the next room then the noise might have been a little bit more bearable. We suffered every night for the last 5 nights. In the end could not wait to get home. 20 euro deposit for an iron. That did not come with a board to iron my clothes on. The hotel and room itself was very clean and cannot fault the cleaning they do is amazing. The cleaners on my floor was very polite and would always speak with us. The breakfast choice was huge and so much to chose from so I have given the 2 stars for how clean the hotel was and how good the breakfast was. However I would not recommend staying here if you are a family. Friendly and welcoming but not too good at handling situations that could have made someone’s stay more enjoyable.

James MacDougall

Ignore all the poor reviews! My wife's been fretting for weeks about our stay because of the bad reviews lately - from our experience they're unwarranted. Is this a 4 star hotel like that in the UK? No. Is there anything bad about this hotel? Not so far. Rooms are a big enough size, clean, semi modern. Communal areas are clean and tidy, easy enough to get your way around. Beach is a 3 minute walk away with pedalos, loungers etc for hire. Food has been amazing for every meal we've had - far more choice than any hotel we've ever stayed in before. Drink measures are insane and plenty to keep the kids going in between main meals. Staff have all been pleasant and accommodating. That's about all you need from a holiday! Ignore all the Karen's leaving poor reviews - they're the same people who would complain if you paid off their mortgage for them. If you're in any doubt - book! For what we have paid for flights and accomodation this is our best value holiday of all time.

Vicki Wheelock

We went with 10 adults. We could check in early and receive our bands early which was a bonus. And even though check out was 12 we could stay in the hotel until 6. One room requested laye check out for 40 euro. Most of the staff were amazing. Really friendly and helpful. We only had one issue with a man an reception at night time. Very rude. The drinks were plentiful. Cocktails are premixed. Everything was clean. My only complaint is the food. We aren't fussy eaters but everyone in our group commented on it. Pizzas were always undercooked. Food was quite cold. The snacks seemed to be left overs from breakfast and lunch.

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4.1

Google reviews (2887)

Mélissa

This stay has been nice. The hotel is pretty well located even if it takes a little while to go to Palma and other locations. But luckily the bus stop is close by! The staff members are very nice and professionals and I’d like to give a special thanks to Paola from the reception and the chefs! I also want to congratulate one of them (I forgot his name I’m very sorry) who could speak French English Spanish etc and always had a big smile on his face, and has been welcoming every guests with passion and kindness! You deserve the best ! The hotel itself is pretty basic, the rooms and balconies are all the same so if you’re looking for a very unique and charming room where no one can see you sunbathe it might not be the best option but it’s ok overall! The buffet has some options but some choices are missing like fruits, drinks for breakfast or veggies! Overall our stay has been pretty good!

Andrea Mihaylov

It’s conveniently located about 15 minutes from the airport. We only stayed for 1 night as we were passing through to our final destination. The hotel is tidy although some parts, such as hallways, are in need of a revamp. Breakfast was satisfactory although it’s a lot of the same options. The room was more than suitable for a family of 4 to share and the storage hallway inside the room and the balcony were an added bonus. The room was tidy and fairly clean but could do with a bit of refreshing. No immediate attractions nearby but a large supermarket and some restaurants within walking distance.

Eszter Muzsik

We spent 4 days there with all inclusive service. We really enjoyed it, it was a pleasant experience. The room was big and clean, with quite a big balcony with a view to an inner yard with palm and pine trees everywhere. the staff was very nice and helpful, they prepared nice cocktails for us in the evenings. The restaurant's menu changed thematically every day, the food was fresh and of excellent quality. The poolside was spacey, with enough sunbeds for the guests. It was exactly the experience we wanted for these few days. We came home well rested and relaxed and are already planning a trip to the same place next summer. :)

Chanaka Balasooriya

We had a great experience in the hotel. We spent 5 day in half-board basis and it was so relaxing. The cocktail bar and evening music were amazing. The pool is so clean and it is big enough to activate some muscles. One of most admired things is the huge so tasty buffet they offer and you can’t miss the sea food verities there. Compared to the hotel vibe, the room is not up-to the standard and it feels little old. Specially the pillow is so short and metres is moving. But it wasn’t a huge problem for us as we didn’t spend a lot of time in the room and when we were arriving the room, we were already tired and sleepy.

holly waldron

The rooms were lovely and spacious and were cleaned very often. Massive stress on how amazing the animation team are! Our holiday would have never been as good as it was without them they were very polite and always made us get up and have the most fun, I will always remember them. We have made friends for life and I am sad to leave. The location of the hotel is a very pretty landscape area however the distance from everything and anything else is quite far so if you plan to stay here know that you will be traveling for everything. Overall very impressed.

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4.1

Google reviews (263)

Tom Benton

Fantastic value and great service. It is a perfect value holiday for a family with lots of pools, sport and a good base to visit beaches and all of Mallorca. The spa has been renovated recently, few areas a little tired but fair for the reasonable prices.

Haydn Tarr

As a family of four, we had a thoroughly enjoyable stay at Duva. The room was comfortable, each of us enjoyed a peaceful night's sleep every night. Each of the hotel amenities were very good. We opted for bed and breakfast, and the food was lovely food and my 9 year old son couldn't speak more highly about how great the hash browns are. I'm into my cycling, and the facilities here are excellent. I hired a bike from somewhere in town and had no problem securing the bike in the dedicated hotel storage. I left early (~6am) each morning for my rides and there was no problem in doing so, and the overnight security staff member was very friendly and helpful. The pool was very nice, and there were always plenty of beds available at the pool. Given that we were at the hotel in August, it didn't ever feel too busy. The daytime and evening entertainment was excellent, and both the kids and adults are well catered for. The evening entertainment finishes quite promptly and doesn't go into the early hours of the morning like some hotels we have stayed at. My only constructive feedback, and this isn't worthy of reducing the overall score of the review, was that the ice cream stock was always quite low around the pool bar. Overall my family had fun staying here, and we would definitely come again.

Mark Chappell

This is the third year we have stayed at The Duva. It came the first year as part of our cycle holiday package, but now we always request it as a base.Great location just outside of Port de Pollenca for exploring the mountains. Superb buffet breakfast with a wide choose of food sets you up for the day. The hotel has underground lockable cages to keep your bike. Food and drink reasonably priced served by warm friendly staff. Highly recommended

Emily

I’ve come away with my friend for her 40th birthday and ensured I booked a nice looking hotel. While the hotel does earn a solitary star for the convenience of parking, I regret to say that this is where the positive aspects of my experience end. The breakfast selection, though passable, was monotonous, offering the exact same options each day with little regard for variety. The pool, although small, is at least near the beach, which is perhaps its only saving grace. The list of grievances, however, is far more substantial. The room was severely outdated, bearing no resemblance whatsoever to the misleading photos advertised online. For the price we paid, the value was nowhere near acceptable. It is staggering that this establishment has received high praise from other reviewers, as my experience was overwhelmingly disappointing. The gym and spa have laughably restrictive operating hours, and basic services such as towel replacement were neglected. To my dismay, our room was only cleaned once during our entire four-day stay, which is simply unacceptable. In conclusion, I find it baffling that anyone could rate this hotel highly. My stay has been nothing short of a profound letdown, and I cannot in good conscience recommend it to others.

jenni P

Overall a pleasant experience, with a few caveats! Do not go there for the spa! We stayed for more than a week with our own bikes so we have a pretty good sense of this place. The location is great for cycling, and if you don’t mind the 15 min walk to the beach where most restaurants are. A big supermarket is also 10-min walk away. The bike storage was okay, but why not install keycard locks to the cages and upload access to the correct storage on the room key card? Our bikes were safe there though, just a suggestion! Also, there was no ”workshop” in the bike storage. The only equipment they have is a pump for tires. The breakfast had a good selection of things. Nice selection of hot dishes and eggs. However two major disappointments there were the tea selection, since clearly no tea drinker has chosen those awful tea bags, and that the pastries were almost never fresh. Why not offer just one kind per day, but make it fresh? We had a room with a separate bedroom, not the recently renovated ones, so it was a little worn out, but quite fine for us. Good value for money! Bed is very firm, but good. It was cleaned each day (not on Sunday), except the floor of the bedroom was getting dusty, and the towels are not in a great shape: they just need to be replaced altogether (none of them were new). Having a smart TV was appreciated, we could watch Netflix :) Finally, the biggest disappointment to us was the spa. The Spa did affect our decision to stay there and we expected more. The outdoor pools are nice, and good for sunbathing, but they are not heated, so if the weather is chilly, a heated pool and jacuzzi would be really nice. Instead, we found the water in the spa was luke warm, and the jacuzzi only half-full! We were literally only navel deep in it, so silly. We also tried the saunas. The Turkish sauna is tiny, and the seat there so hot it is unbearable. The regular sauna was nice temperature, but there is no water to throw on the stones (which is the idea of a sauna). The worst part was though that the stove was so close to the wooden wall it is actually a fire hazard. Being Finnish, we know what it should look like, and it is not supposed to char the wall! I wanted to make this comment public in the hope that the hotel will fix it asap. To add to the offence, we had to pay 3€ for mandatory shower caps to a very rude spa receptionist. Really, the hotel managers should try out their own spa every once in a while :) The hotel bar was nice and service was friendly, probably the friendliest in the hotel.

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4.2

Google reviews (1691)

PK

We spent 10 nights at Vell Mari and it was excellent value for money. Food was good, we did eat out a few nights as we were exploring. Wide range of cooked foods, fresh fruit and desserts. Staff at any hotel can create the atmosphere that is part of your experience and the staff at Vell Mari are very professional and made our stay very enjoyable Pool is great though you will need to be on the ball to get loungers and umbrellas during busy periods. The pool bar, pool cafe and facilities were very good. Rooms are clean, older in style but in keeping with Mediterranean style, bedding and towels changed daily, just leave the "please clean my room" on the room door handle. 10min cab to the beach at Can Picafort, restaurants there are good and check out the Jamaican bar !! Recommended

Martina Harizaj

Stayed a week here .While the weather was perfect, the hotel needs some major improvements, its definitely not 4star more like 3star- Beware, there are lots of mosquitoes in mallorca. Hotel staff extremely friendly Pool- if you're getting towels it's 10e deposit, cash only ,not exact change required they give change back. Pool life guard is the only person you can get your towels off and you've to wait until he turns up and then takes the chains away from Pool before you can get your towel. The apartments need major improvements ,extremely old and not the cleanest ,although the maids were excellent at leaving towels for us each time ,the apartment was dirty upon arrival, I did not report this as it was very late when we arrived. Other residents were awfully nosy no regards for other guests staying. Lots of bugs in our apartment daily. Restaurant was lovely but food very repetitive, meats very fatty. Drinks - cocktails very sweet ,handful of free drinks ,rest are at a discounted price. Hotel is quite far from the town, it's 25mins walk or wait on the bus located behind Hotel. Taxis is about 7e to the town. The hotel entertainment is extremely poor ,the same routine nightly, only changed for bingo or a magic show ,nothing aimed for adults after the kids show which would have been nice. We spent our evenings up in the town. The pool not the cleanest despite it being cleaned daily. Hotel is perfect for families who are happy to stay by the pool and within the hotel grounds for thier holiday, definitely won't be back.

Trevor Oakley

Quite a nice location, staff not the most helpful. Have tendency to put the elderly visitors as far away from facilities as possible. I would mark this 4 out of 10.

Titus Criste

Nice and quiet resort, nice selection of food, indoor pool is a big win if you are traveling not in peak season, went in October and we used the indoor swimming pool daily. Negative bits : - Pool bar - all inclusive ends at 11pm and you have to pay after - animation team - during the day there is not a lot going on, evening they have 2 events, mini disco and a show, they can improve

Detty

Hi. We are here at the last day. We come for 5 nights 2 adults and 2 children. The hotel is amazing. The food is lovely. Every day different food. If you are a picky eater you still find something to eat.seaside is 10 min. Walking distance. We giving 5☆☆☆☆☆ Thanks for the amazing holiday ❤️❤️

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4.4

Google reviews (450)

Rob Oliver

Had a wonderful week at the JS Sol Alcúdia. The breakfast and dinner buffet was always very tasty and staff were very accommodating. The hotel pool was enjoyed by our son and he loved saying hello to the lifeguard. The hotel also has an adult spa area my wife and I enjoyed relaxing in. The hotel is a short walk from the beach and main road for buses. It also has nightly live entertainment. We would recommend staying and come back again. A bit of a warmer outdoor pool and slightly earlier evening entertainment would be our only suggestions. Thanks JS Sol.

Dave Mullen Jnr

Nice hotel, friendly staff, clean room. I found the evening dishes to be too reliant on meat. Most dishes had some sort of meat in or on them and the labelling wasn't clear as to what anything was (or wasn't). So a warning to vegetarians and vegans that the options are (unnecessarily) limited. The worst part was that there was a vegan section with artichokes in a tray that were clearly garnished with bacon bits (I asked to confirm this and the member of staff simply removed the "vegan" label and left them there) 🤦🏻‍♂️

Alf Phillips

Great hotel, the staff are fabulous and there was always hot water for showers. There's a lovely little Spa on floor 1 which overlooks the child-friendly pool. Hotel rooms were a bit small but that was my only complaint. Rooms cleaned daily, towels also changed daily. Allergy information available from the chefs in the restaurant and they were always happy to advice. Shout out to Daren, made great omelettes every morning. All the restaurant staff deserve a mention, including Antonio with that lovely smile.

Felipe Covolam

Everything was great! Apart from the toilet cleaning, not the cleaners' fault though, there were really notable black moulds on the shower glass, it needs maintenance, changing the white silicon. Nadini the German lady at the reception was amazing taking care of every simple things that we needed at the time. Truly lovely lady, my wife was enchanted by her customer services. Breakfast with loads of options, we did not try the dinner but looked amazing as well.

William Bootman

Excellent hotel relaxed atmosphere waiter/waitresses very helpful, ideal holiday destination.Pools to cater for everyone non swimmers etc.like the bit where you can walk in like on the beach.l can swim my wife a non swimmer we both can enjoy the pool. The food is amazing so much choice,ideal for me as I am getting back to my normal weight after a recent illness where I lost a lot of weight. Keep the standards up.

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4.2

Google reviews (1355)

Peter Talbot

Superb location on the very edge of the town, near a river with ducks, herons and other wildlife but only a few minutes walk to the busy promenade and marina. Hotel grounds are massive, with loungers available by the pool and under trees. Pool is lovely, with a maximum depth of 2m. Food is okay, but not very hot. Plenty of choice. There is an outside eating area, overlooking the pool area and when I was there, I ate every meal outside. Entertainment in the evening was excellent. When I was there (October 24) most of the guests were German, with only a handful of British. Highly recommended.

Julie Archer

Fabulous clean, spacious hotel. The grassy areas near the pool have lots of sun beds and are great if you like some space and peace. There was loads of choice of food at mealtimes, couldn't fault it, though the restaurant was far too busy at times. Lovely short stroll down to the gorgeous beach. I thoroughly enjoyed my stay here

Colin Owen

Although the room was small it was comfortable, the only issue was the lack of electrical points. The rooms were well maintained and cleaned well and efficiently. The staff were excellent and helpful always pleasant and friendly. The dining facilities are well spaced and multiple serving points were well stocked. The location was great being near the beach and walking distance to the town. There were many lovely walks nearby and transport was readily available and regular. The grounds were spacious and the pool was large enough for everyone with enough sunbeds for everyone and plenty of choices where to rest. There was entertainment was varied and enjoyable and extra activities means there was plenty to do. An excellent experience all round.

michael healey

The Exagon Park was a good all round hotel. Location was fine for us as we had a car, which we could park in front of the hotel. This was very convenient as it can be difficult finding street parking The rooms are past ready for a refurbishment, though they had plenty of storage and hanging space. There was a smart tv, which is always a bonus The food was very good. Most other hotels abroad that are buffet style have the usual complaint-Luke warm or cold dishes-this is certainly not the case here. There was a good selection of hot dishes on offer no matter how late in service Couple of things that were negative: The man frying the eggs was rude, my wife ask for a fresh one to cooked as there were only a couple on the dish that had congealed. He told her there were no more, which frankly I don’t believe. It was five minutes before end of service. From that point he was ignorant with my wife so I got her eggs for her. You really need to teach service staff about dealing with customers. One of the receptionists was rude too. The night they opened the gate to let me drive my car in, the second night, we got back and I asked for the gate to be opened. The receptionist said “park on the street” again very rude. I had to tell them my wife was disabled, then she let us in. Your policy should be clear, can we park in hotel grounds or not? On the first night they didn’t know my wife was disabled, they just let us in For these reasons we will not be returning to this hotel. I can’t abide rudeness, it has no place in the service industry

Marilyn Selwyn

What a fabulous hotel! Walk by the river to a beautiful beach. The public rooms are spacious, modern and comfortable. It has 3 Dining rooms and one outdoor area, with buffet and chef stations serving carved meats and fish. Bedrooms all have a balcony, en suite bathrooms. Solid well made furniture and comfy beds. Spotlessly clean. Set in manicured grounds. Tennis courts, a football pitch. Great outdoor pool. Also small indoor pool. The animation team worked hard to ensure children and adults enjoyed themselves. Evening entertainment was brilliant. Professional and friendly staff. Would We go again . That's a yes!

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4.0

Google reviews (411)

paul dinning

Had a 1 weeks stay here in early August, stay from start to finish was very relaxed, staff were great and were always happy to help when needed. Pool area slightly on the small size however during our stay sun loungers were always available. Poolside snacks where great and reasonably priced , I recommend trying one of the pizzas. It states close to a beach which it is but it's very small , for a larger beach be prepared to walk for around 15/20 minutes. Only one downside was the British Bar which is very close to the hotel and can be heard until around 11.30pm , not the hotels fault but something to consider when selecting rooms. Would definitely recommend this hotel if staying in this area.

Kevin Hayes

Really enjoyed our stay here. Great location in Cala Bona staff were very nice & helpfull. Rooms are adequate. We did half board, and the food was good, lots of choices . Small pool but didn't really bother us with the ocean out the back! Overall would go back again lovely hotel. 5 stars from Ireland!

Sylvanus Ward

This is an adults only hotel situated in a quiet part of the town. I found the room a little small but adequate. Hotel is clean with great helpful staff who were not intrusive. Located over the road from a bar that closes at 11pm. Bar prices were good. Pool was cold but lots of beds. Food excellent. Temperamental coffee machines.

John

A lovely adults only hotel on the front of Cala Bona. The rooms were clean and spacious and the staff were very nice. We had bed and breakfast and the selection was really nice. Would recommend and would definitely go back

Frances Mcdonald

Lovely hotel, very friendly staff always smiling especially in the dining room. Situated on the seafront lovely seating area to enjoy the waves and the beautiful view. Rooms small but didn’t mind that. Little entertainment in hotel but plenty outside. Special mention to Ossama who served the meat and who was always so pleasant and helpful. Stayed first week September in front facing sea view room. Lovely pool area and sun beds also small gym, sauna, and jacuzzi which you had to book. Kettle and TV in room. Great air conditioning in bedrooms but wardrobe space tiny but ok.

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4.3

Google reviews (1336)

Dominika Kummerova

We stayed at Hotel JS Alcudi-Mar for 6 days and everything was absolutely great! 🤩 The rooms were super clean and the staff was very friendly and helpful. Breakfast and dinner were amazing with a great variety and quality. We’re definitely coming back!

Hubb Suzanne

Terrible hotel , every night the kitchen staff smash the bottles into the recycle bin normally 11pm. So if u want to sleep don't stay there !

Ramo

Disappointing! I’ve been in a different 4 stars hotel on the same street only two months prior and let me tell you, the difference was huge. JS Alcudimar is conveniently located. Staff was as courteous as necessary but not whole heartedly. The only person I’d like to name was a young lady named Alexa, who at the time was doing her apprenticeship in the restaurant. She had a beautiful smile and the best attitude as she did actually help me when requested. The staff as a whole, was a hit and miss. Some friendlier and more likely to help where some were just not happy to be there. The room cleaning staff, although well tipped would also do the bare minimum. It was the first time (Hotel) we ever had to pay every time we wanted clean pool towels. The safe, would be a 27euro charge per week and the worse part, it was an antique safe that would require a big old key one would have to lug around. The worst about our stay were the dishes and silverware in the restaurant. I never ever found so many dirty “clean” dishes as in this hotel. Dried food specs all over the plates, finger printed silverware and that at every meal. The omelet-guy was wiping his nose with the back of his hand, then wipe his hand on his apron just to turn around and cook more omelet for the patrons. All in all, not the best experience. I shall not return to this hotel nor would I recommend it to friends and family. In my opinion is maybe a 3 Stars hotel. Definitely not worth what we paid in comparison to the 4 star we stayed in in June of this year.

Stanislava Stipulová

We were very pleased with our stay at this hotel. It was our first time at Mallorca island and we are glad that we chose this hotel. In overall everything was to our expactations, food excellent, stuff excellent and it was literally few steps from the sea. On our next visit of the island, we surely are choosing one of the JS hotels to stay in.

Peter Whittlesea

We had an enjoyable week here. Internal refurb well done. Spa is good but not open early enough or late enough. Food is good for buffet style - gets very busy. Location is brilliant. Service from some staff let this down. Was extremely annoyed when we used car park for one night but was charged for two especially when it was half empty and the excuse from the receptionist was poor. JS please train your staff better. Addition: have revised review lower as we returned parking tag before dinner - after my Partners two sons had arrived. NOT 21:45. Will not return to a JS Hotel again after this.

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4.2

Google reviews (1307)

Amanda walker

This hotel is more like a 3 star than a 4 star. The staff were not welcoming on arrival the entrance and downstairs area is nice and modern, however the actual rooms are in need of repair and maintenance. Our air con didn't work ( room 303) the bathroom mirror still had the previous guests spit sprayed on it. The beds were hard. They provided a hair dryer, shower gel, shampoo and towels. However there was no kettle in the room. I've never stayed in a 4 star hotel that doesn't offer some sort of kettle or coffee machine. They have a lovely and clean sauna, steam room and jacuzzi, that opens at 12pm however they don't turn it on ready for open. Numerous times I had to go up to reception and ask for them to be turned on and then had to wait an hour for them to heat up. Surely that should be turned on at 11 ready for open at 12? We had breakfast included which was a decent buffet breakfast. However it starts at 8 which is a little late normally they are 7. Overall it was an okay stay but I won't be rushing back any time soon

Adrian Tate

Went here for a 1 week cycling holiday. Great place for the cyclist. Garage ready for the bike, locks and tools. Buffet was food for me as in the off season alot of the local restaurant are shut. Very friendly staff. Great value

Anna

Not Recommended Unfortunately, this hotel didn’t meet even the most basic expectations. Sleep was nearly impossible due to constant noise – loud music from the hotel itself, poor soundproofing, and street noise all night. The room was functional but poorly maintained: damaged floor, squeaky beds, and an overall run-down feel. The entire place really needs a renovation. Breakfast was okay, but nothing special. I left very disappointed and wouldn’t stay here again.

Bunty Smith

Fantastic hotel!! We are enjoying our second stay in this beautiful, traditional hotel in Alcudia and are delighted with everything on offer here. We would like to thank all the lovely staff who are all experts in customer care ensuring your holiday is perfect!! We were very fortunate to be allocated room 265 facing the pool and found everything in perfect order. Over our stay we had the pleasure of meeting Eugenia who looked after our house keeping needs perfectly during our stay, she made us feel so very welcome. All the housekeeping team work so very hard keeping the hotel spotless. We always felt so very welcome by the reception staff with a friendly hello from them when passing by. The food on offer here is delicious and is much enjoyed by all guests, well done chefs for consistently cooking such tasty meals. The restaurant staff work ever so hard ensuring we are all attended perfectly, thank you all so much for looking after us so well!! We had a lovely holiday and look forward to our return.

Kenneth HULTMAN

NOTE: If you want to stay in a nice hotel, book something else!! The hotel is lagging in maintenance and it feels like npgon doesn't care about awake hotel or customers. The rooms are worn and old, thought they have been renovated, but the cabin is under all criticism. See examples: -The shower is dirty - Mold in the ceiling -Cracks in the ceiling -Lists broken -Many parts are really old. The staff is not willing to help, awake at the reception or in the Dining Hall, in the Dining Hall the staff walk more like policemen so that no one brings a cup of coffee to the room. At dinner, they snatch the cup from your hands and say that coffee is not included, even though the machine is in front of the sweets.

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4.2

Google reviews (381)

TravelBae

We stayed at this hotel for 3 nights and personally thenis hotel is not a 4 star and need to improve on a lot especially with their front house staff. On the day we arrived there was 2 staff members at reception, however we waited 20-30min before we got served. Both staff members were serving one customer at the same time and not a single one of them greeted us. Rooms: The rooms aren’t as big as they make them look on the pictures. The TV in the rooms had all the apps, Netflix, YouTube etc. but none of the apps worked. When we called reception to ask, they informed us that the only thing available to watch on the TV was live TV, none of the apps were working. Rooms were not that clean. We discovered on one of the nights that our sheets had not been changed, however the beds had been made. Now hygienically that’s disgusting. One of our kids had put body cream in the sheets by accident and in the evening as we were about to sleep, we found the same sheets still on the bed. Now that makes you think what else they were not cleaning. Toilets were dirty with stains in them. Towels were also not that clean. Before you sleep, please check your sheets as they might not have been changed but the bed would have been made. Swimming: Both outdoor pools were not heated. During the time we went the weather wasn’t the greatest. Meaning the kids couldn’t fully use any of the pools. The least they could do is have the kids pool heated. There’s a large seating area near the bar, which was nice and small playground for the kids which our kids enjoyed. There was basketball court, but no balls and when we asked at reception they mentioned that they didn’t have the balls so that was rubbish! There was a small wellness centre (spa & gym). The sauna & steam rooms were rubbish as they were not working. Even thought they made an exception for the kids to be allowed in the spa pool, ours kids kept getting kicked out by other guests which wasn’t fair because all they wanted to do was swim. Food: The Food wasn’t the greatest. Some meats were raw which was very unpleasant. Buffet was quite small with a limited choice. There was a lot more cold foods than hot food. Cocktails were rubbish. Glasses were always dirty in the restaurant. Restaurant staff were however very polite and nice with great customer service. Outdoor bar staff were also nice. However reception staff were so rude & arrogant especially Maria & Paula the two older women. Re-training is highly needed on how to speak to guests regardless or their age or ethnicity. There was no entertainment during our entire stay. According to the staff, it’s because it was the first week that the hotel had opened, despite the hotel having quite a lot of guests. Two days of our stay, it rained heavily and there was only one medium sitting area for guests to sit in. The bar wasn’t opened! No music being played! No TV! There was basically nothing to do. Hotel location is not the best. It’s in the middle of residential houses, the views from the balcony aren’t the greatest. Would not return to this hotel. It’s not worth the money.

Laura Hughes

We loved our stay at the hotel. Everything was really clean and the design was lovely. Outdoor pool area was spacious with plenty of sun bed/seating options. We made use of the great indoor pool and spa every day too which was so relaxing and peaceful. Breakfast buffet was great. Staff were all very friendly and we really appreciated the view of the harbour from the room and the wheelchair we hired for a few days. We thought the location was perfect, it was lovely to be able to explore the harbour in one direction and a sandy beach 10 minute walk in the other direction and be in a peaceful town that didn’t feel like a resort. It was nice to have the square in front of the hotel to visit for evening drink options as the hotel was very quiet with no bar available after 11pm. It would have been nice if the indoor bar area was open as it looked like a lovely space. We had a hire car with us and had no problems finding a space to park - there’s parking all around the hotel.

Susan Downing

Lovely hotel, unusually laid out on different levels. Spotlessly clean, there were a lot of young families here, we travelled as a couple and found it suited us. Food at the pool bar was very nice, excellent choice of drinks. Paula in reception was lovely, so helpful with everything. Can't comment on food at dinner as we were bed and breakfast. Room was very comfortable, it was nice having a separate sitting room. It would have been nice to have tea and coffee making facilities. Overall we had a lovely holiday and fell in love with Portocolom.

MMK GAS

We spent one week family holiday in this hotel. Staff are very friendly and kind, very nice and clean throughout. Beautiful pool area, plenty of sunbeds all day long, nice pool bar and kids and adult entertainment every day. Do not trust the negative reviews about the food, everything was amazing tasty same on the evening and morning, every day different never had a same dinner and breakfast. Someone complained about the room size, but for us 2 adult and 3 kids room was perfect size. Beautiful beach near by, about 5-10 min walk, and lot of restaurants and souvenir shop around. Only down side about the hotel, that nothing to do around, very very quiet place.

hanadi wakim

We stayed in this hotel for a week (half board), it was an amazing stay, clean rooms, amazing buffets, pools and playground for kids (our baby had so much fun!). There were a lot of families, we liked the ambiance. Every night there was entertainment shows for the kids and adults! The bartender is very good! The drinks were delicious as well as the food! The staff are so nice and so helpful! (All of them)! A great hotel overall! We would go there again 😍

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4.4

Google reviews (1580)

David Green

Extended stay at this fabulous Hotel twice. Hard to top. Great value for money. Friendly attentive staff. Always happy to give advice and help in anyway. Rooms spacious super clean. And best mattress I’ve enjoyed sleeping on. Location perfect. Jump on a bus or if feeling active super coastal walks.

Kristina S

I travel every month and unfortunately this has probably been the worst hotel I’ve stayed at. We had half board, food selection was good, but quality of ingredients very poor (bought cheap), lots of cups still dirty, with lipstick etc. No drinks included at dinner, not even water from the machine, never experienced this. Rooms are fine, clean. Location is ok, with the bus you can visit old town. Elevators didn’t work, one was completely broken , the other one always skipped our floor. For a 4* hotel unacceptable. Not much to do here, the promenade is pretty quiet. The sky pool is a joke, sorry. Staff is friendly though

BK Ahn

Hello, I am a Korean living in London. My spouse and I love traveling. We spent the latter part of our trip in Mallorca at AluaSoul Palma, and we are leaving this review for future guests. 1. Parking The first thing that surprised us upon arrival was the parking situation. Since this is a 4-star hotel, I never expected any issues with parking. However, the hotel does not have a dedicated parking lot. Instead, you have to “find your own” parking spot among the tightly packed cars on the regular streets around the hotel. 2. Noise First of all, the soundproofing between rooms is poor. You can easily hear people talking in neighboring rooms, and in the morning, the sound of vacuum cleaners from housekeeping is very noticeable. Additionally, since the hotel is located right next to the airport, airplane noise is quite loud. 3. Other Services If you are staying for multiple nights, note that bottled water is provided only once as a welcome drink. I recommend buying water separately in advance. The gym is so small that calling it a gym feels like an overstatement. I wouldn’t recommend planning to work out here. There are two pools, but the one on the rooftop is more of a jacuzzi rather than an actual swimming pool. The ground-floor pool is not temperature-controlled. When requesting assistance from concierge services, the staff tend to be unenthusiastic and not proactive. 4. Meals We only had breakfast service, and it was noticeable that low-quality ingredients were used for cost-cutting, particularly in items like sausages and eggs. (For reference, I am not very picky when it comes to food, but even I could tell the difference.) That said, the made-to-order omelets were delicious. 5. Room Condition The rooms were very clean. The only downside was that we saw a few ants in the room. 6. Window View Despite the various drawbacks, the ocean view is the biggest advantage of this hotel. The sea view is absolutely stunning. 7. Overall This hotel comes with many disadvantages, but the ocean view somewhat compensates for them. From my very personal perspective, the overall quality of this hotel feels more like a 2~3 star hotel, rather than a true 4-star hotel.

Alison Lee

This hotel is great. Nice location and sea view, the staffs were very friendly too. However, I think it would be more suitable if this hotel is rated as a 3-star hotel instead of 4. Having stayed in a few 4-star hotels before, the room I got this time was quite small. The noise isolation of the room was not good as well - I could hear people walking at the corridor and talking next door. Some items such as toothbrushes are not provided in the room, but you can request them. They do not provide facial tissues, which was quite inconvenient for me as I have a sensitive nose. They also don't provide bottled water after cleaning. You'll have 2 bottles of water for free as a welcome gift but that's it. If you buy water from them it'll cost you €3 per bottle - that is more expensive than the water in the airport (€1.5 each)! Their reception, restaurant and pool areas are very beautiful and nice. Apparently for the restaurant you'll have to be some sort of member to sit near the sea view? I was told I was not allowed to sit there only after I sat down. I wished it was mentioned in advance. For massages and spa you'll have to book them few days in advance during holiday season, and unfortunately I was there for only 3 days so I did not get the chance to try them. Overall my stay with this hotel was positive and the room was clean. However I would not think this is a 4-star hotel - 3 stars would be more appropriate. For the people who are planning to stay here: book the sea view rooms. It's totally worth it! :)

Gisele

Great views from room. Good check in experience and generally helpful staff. Good breakfast buffet. Our issue was the emergency light that came on in the middle of the night. It was us up. We could not turn it off. When mentioned the following day we were told it was a system problem. Not the best answer when you want a good nights sleep. Fortunately the light did not come on the second night. Other disappointment was the snacks in the club room. Looked like food - sandwiches and salads - were put out early in the day and never replenished. So if you want an evening snack you may be out of luck. But they did have bubbly and OJ! Location was right on water but a rather long walk to the actual beach.

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4.2

Google reviews (465)

Matt Shadbolt

We had a great trip over to Mallorca during the Easter holidays, and we were well looked after at whala!fun. The hotel was clean, tidy and well-presented with a fantastic breakfast buffet that was included in the cost of our stay (we booked through Air BnB). Quiet little rooftop bar and a small swimming pool were the perfect place to relax during the sunny afternoons.

Alex

The hotel was perfect! Thank you wahala!fun for the great service, everything was so clean, the sheets smelled good, the bathroom was impeccable, the beds were comfortable. It was quiet even though we where sleeping on the first floor. Can’t miss to mention the attention you give to every detail. You made our stay very enjoyable.

swabian vibez

The rooftop area with the pool is really nice! Great music and drinks, we had lots of fun and would recommend this hotel to anybody coming here for vacation. Good breakfast. Only downside was that the room service lady skipped my room one day but I guess that just happens sometimes.

Lucas Bergmans

Great hotel with a good location very close to the touristic boulevard! Rooms are clean, large enough and with good air conditioning. Breakfast is fantastic and the service is outstanding. I forgot my jacket in the hotel and they were happy to send it to my home address. Thank you!

Marcin Sołtys

Clean room, a bit small, it's a pity that there are no cups and a kettle in the rooms, so you can make coffee. Close to the beach, although the area is not very aesthetic. strange entrance to the hotel, stairs leading down, carrying suitcases can be a little problem. Breakfasts a bit unvaried but there is a chef who cooks live, you can choose: fried egg, scrambled egg, omelette. Very nice service, they extended our stay by an hour, while waiting for the bus to the airport. Very nice employees at the reception. Well-functioning air conditioning in the rooms.

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4.3

Google reviews (622)

Ella Morgan

I am so happy with my experience of staying here. Great vibes, such beautiful staff. Nice sized single room with a balcony. Clean. Great food. I went half board breakfast and tea and I'm really happy with it. I had a 25 min massage with Maria, it was stunning, €40 well worth it. The hotel is big enough but not too big. Entertainment is from 9.30-10.30pm which is good for me. Lots of little beaches in walking distance. Plenty of shops and The Spa convince stall. Happy happy bunny over here. Thank you to all the staff who have made my stay warm and welcoming.

Kate Fi

Arrived at 11pm got a room at 12 pm Room smelt bad of damp and wasn’t sea view which we paid for! Went to reception to advise - wasn’t happy with us! Moved to a temporary room till next morning when manager came on as he kept telling us “I’m only the night manager” After being told to leave first room as it was as someone else was going in (so it wouldn’t be cleaned!). We moved to another room - same floor same smell but this one had its own toilet water pool in the bathroom! Spent a night with the appalling smell and having to put shoes on to use bathroom! Manager at 7am said he would look for a room asap (I said I’d speak to Jet 2). He found us a sea view room on level 3 by 10:30 am so after no sleep for the first night we got the room we paid for and a free evening meal in the ALL INC buffet for our trouble! Wow generous! The hotel looked better in the day light! It is a bit smelly throughout - food and damp but this maybe because it’s only just opened after winter. The double beds round the pool are not free so sit empty each day looking good for pics as they promote on their advertising! Pool Towels are charged on leaving - not mentioned to us previously! Breakfast is standard buffet. Lifts are dated as are carpets in corridors. Balconies are a bit useless as no view when sat down due to them being concrete! All in all a 3 star not four star hotel in my opinion. Not overly friendly reception staff and the night manager was downright rude.

Olivia putri Kurniawan

location really really great👍👍👍 near from all posible restaurant, supermarket, souvernir shop and the beach. you even can see the beach straight away from your room balcony😂🫶 such a great view. staff are all so nice, u also get a lot of benefit such as (gym,pool,breakfast,etc..) near from cala petita, cala gran, cala esmerlada ,etc… great price🫶🫶 will be coming back later🙂‍↕️🙂‍↕️🙂‍↕️💖

BEAT STREETDANCE

Lidia who works in the restaurant is an absolute legend ! Total star , such a hard worker & really friendly & helpful . The guys at reception were very helpful & the hotel is close to some gorgeous beaches . Rooms need some TLC . There wasn’t much vegan food some nights but chef did make me some puddings especially 😜 Only vegan food in the bar is chips and a basic salad for lunch . I would stay there again . Maria whose in charge of entertainment was also very good at her job & the R&B/Soul singer was excellent 💫

Stephen Brown

Just back from a 9 day trip bed and breakfast. Last year I was all inclusive. This holiday I went down for breakfast last year did not .breakfast was very good with lots on offer I also noticed the general manager down getting breakfast some mornings. Good sign 👌 This year I noticed some improvements that had been done over the year . Nice to see money is getting reinvested. Staff were all first class and all the same faces from last year good staff retention a good sign 👍. I'm planning retuning next year probably bed and breakfast eating out is not cheap but it fresh and hot and there is good choice of restaurants. If the hotel restaurant opened a bit later and if there was a microwave available I would go all inclusive last year I mainly eat from the bar lunch menu it's cooked to order. Cala d'or is nice and peaceful place to go 😌

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4.2

Google reviews (1471)

Eline Tick

The animation was great!! 10/10. Really good shows every night, various things to do during the day for kids and adults, and the animation staff is so nice, especially the one in charge, Alberto. All of them make you feel so happy and welcome. The cleaning of the room and the public toilets was not very good. Everyday there was something to complain about the cleaning. 1 day we had to go to the reception 5 times to address the same complaint about the cleaning and only then they solved it. The reception staff was by the way very friendly, but not very pro-active. The water of the main pool was dirty. My son got an ear infection of it. The adults pool was great. Beautiful view, and very quiet. The food was not good price-quality. It was not very bad, but you would definitely expect more variation and better quality in a 4 star hotel. The cocktails were pre-mixed and really low quality. Also, not all the drinks are all inclusive. The beer is good. The location of the hotel is a little boring. Beautiful view, but there is not much to do in the near environment of the hotel. The room was very beautiful and spacious. I would recommend this hotel, but for 1 week maximum. After that, you get bored of the food and because there is nothing to do outside the hotel. Overall, we have had a really nice time. We stayed for 9 days and that was enough.

Paul Dakin

We stayed here for a week and can only say what a great hotel. Room was spacious with a fantastic sea view Food was very good for a all inclusive Location was quiet but a 15 minute walk into the local shops, restaurant and bars. With a 40 minute walk to the main town and harbour. Loved it.

Anne Jackson

We really enjoyed our week with you. A couple of faults though. Our room (A106) was damp as we had a humidifier going 24/7 that was rather noisy and we were constantly emptying it. The shower head was in the ensuite was broken we ask for it to be repaired and it wasn't. The room had a lovely terrace with a sea view. The soul night was fabulous. The rest of the evening entertainment wasn't that good unfortunately. Location wasn't bad a short walk to the shops and bars.

Sergiu Buzdugan

Would recommend this hotel to families with small children. The area is safe and family friendly. There is also a children club where the kids can spend a couple of hours each day. Enjoyed also the entertainment shows that we had each evening.

Jean Tomkinson

Hotel, food, entertainment at night great. Saw no one to tell us or invite us to take part in daily entertainment. Because of power cut in studio, the electrician came and sorted it he was great. Phone in studio wasn't linked so couldn't contact reception. ( NOT GOOD). Had our mobiles but didn't have a number. Wasn't able to get a wifi signal in lots of places on site. Especially in apartment. Unable to go to a so called beach. All very big rocks and uneven steps and ground. Gate locked, sign, get life guard to unlock, but he couldn't leave poolside. Lights needed on path from restaurant past hedges, uneven ground, towards pool area to get back to Studio. Also Not enough light early evening to play table tennis. Some of childrens ride machines etc were out of order. On last day check out 12 pick up 6pm Nowhere to shower and change. A long time without a room. 6hours sitting about. Asked for a room to share with our 2 friends. No reliable taxi service. The hotel should use a good one. We waited one hour and half. Then gave up wating.

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4.4

Google reviews (1845)

sharon ingham

We have just come back from a week's cycling holiday and highly recommend the hotel. The food is fabulous with so much choice to suit everybody's taste. The lane swimming really suited me too, usually had a lane to myself. We will definitely be back next year.

Josh Pharo

This place is simply great. Staff are super friendly and helpful. The Kiddies staff are especially wonderful and caring. The location is ideal, direct near the beach, 50m at most. Food is good, facilities are great and the best thing is that it's not in the middle of the Can Picafort beach. That for us was the highlight. It really feels like a secret hideaway from the other tourist traps. Fantastic 💯

Martin Koleta

Nice place to stay for couple days. Great breakfast and dinner. One of the best gym I have ever seen (in a hotel). Easy to find parking (even if they dont have their own parking lot) in 200m distance (max). The shower was broken a watter leaking all aroud the bathroom, no one cares (we had seen the same problem in other reviews)

Richard

Excellent!! We spent here great 12 days. There is nothing to complain about. Great service, very nice room (we had a sea view). Excellent food quality, seafood every day. Drinks were also great. Thank you for great service. Richard and Martina from Slovakia 🙏

Dinar Mingaliev

### Hotel Review I recently stayed at this hotel and wanted to share my overall experience. **Pros:** - **Quiet Nights:** The hotel is very quiet at night, which is perfect for recovering after a day of sports or activities. - **Swimming Pool and Spa:** There is a convenient 25m swimming pool and a spa nearby where guests can enjoy a nude sauna to warm up and relax. - **Location:** The hotel's location is not far from the sea, making it easy to enjoy the beach. While the hotel does not provide sunbeds, this was not a significant issue for me. - **Food Variety:** The hotel offers a wide variety of food, including meat, vegetables, carbs, fish, and more. It would be nice if they added fresh orange juice to their offerings. - **Bicycle Garage:** The free bicycle garage is a very convenient amenity for guests who wish to explore the area on two wheels. **Cons:** - **Staff Interaction:** I did have a negative experience with one of the hotel staff members by the center pool. I went to fill my water bottle without shoes and was rudely told "Raus" (meaning "out" in German). This interaction was unfriendly and unprofessional, which significantly detracted from my stay. Despite the issue with the staff member, the hotel's facilities and overall environment were satisfactory. However, I hope the hotel management addresses the staff's approach to guest interactions to ensure all guests feel welcome and respected.

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4.4

Google reviews (503)

Liv Box

Absolutely fantastic holiday from start to finish. When we first got there the girl on reception (long brown hair and think she was English) was so friendly, so welcoming. Unfortunately my dad took ill whilst away after the first night and ended up having to go to the emergency urgent care, reception immediately gave him all the advice needed, booked us a taxi straight out the front door and straight to the place. Thankfully he got the antibiotics needed and started to get on the mend. The bar staff were incredible as well, once again so friendly, funny and helpful. All the waiting and chef staff in the dining room every meal time were so kind and again so helpful. The pool area was lovely and clean. The cleaning staff were amazing and the hotel and our rooms were clean everyday without fail. Good selection of food, less of the hot food and more salad / tapas bits but overall enough and tasty choice every night and the desserts were lovely! It was an absolutely lovely hotel, amazing staff and we will definitely be back. Thank you all again, 10/10.

Nicholas Kearle

We went as a family of 8. The rooms are well furnished with a balcony. The showers have good water pressure. I highly recommend the all inclusive board, the range of food options and drinks are definitely worth it. The quality of the food was quite good, and cooked to a decent standard. The facilities are good also, however the Finnish sauna needs updating. The staff were friendly and accommodating, happy to help with anything you needed. The location is perfect, right by Cala Bona beach and the marina. There's plenty of pubs, shops and restaurants. With the fantastic Cala Millor beach only a short walk away. Overall, a fantastic holiday. Globales Cala Bona Suites is an excellent option for your stay.

Alexandria Cabezas

Th rooms were lovely, very spacious. The staff were welcoming, polite and friendly. Entertainment on the night which was good. Breakfast was good but felt there wasn't much variety. Great location just shame there is no music around the pool or games etc for the kids. More adults hotel. You have to pay for your safe, deposit for an iron and if you decide to have dinner, it's 24€ if your not all inclusive.

Suzanne Harris

We stayed at Globales Cala Bona for a week in July, with our teenage daughter. We originally booked half board, but when we arrived decided to upgrade to all-inclusive, which was definitely worth it. Our hotel room was everything we could of asked for. It was clean, spacious, modern and the air conditioning was very efficient. The added bonus was the extra room, which was used as a bedroom for our daughter. The design of the rooms has been really thought out. The staff were friendly and helpful, they work very hard and nothing was too much trouble. The pool was great, we enjoyed relaxing there most days, but you could always pop down to the beach, which was a few minutes walk away. The food was outstanding, there was lot's of choice. But I would have liked to have seen more vegan options. Overall its a great hotel and would definitely go back.

Michael Williams

Recently stayed at this hotel with a group of friends. I cannot speak highly enough of the staff who were always at hand and cannot help you enough. The rooms are large with an extra sitting room or second bedroom and the hotel is kept spotlessly clean by cleaners who seem to be there all day. We opted for half board and were not disappointed as the selection at breakfast was everything you needed and the evening meal selection was varied with the usual selection and a different country option each night. The pool area was kept very clean and although the beds were slightly uncomfortable for all day use they were all kept clean and washed daily. If you are going to this resort this hotel will not disappoint you

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4.4

Google reviews (926)

Jason Harvey

Visited at the end of October, UK half term. Pool area was great, the kids seemed to enjoy playing on the pool bubble all day. Food was okish for all inclusive but there was something for everyone. We found the pool restaurant was best for food. The chef in the main food court worked like crazy! The main resort was closing down so it was very quiet and you could sense that the staff were ready to finish the season, but they were still great. Would come back again.

ILHO CHO

Mallorca is not that big island so you can reach any nice places in the island by a car within an hour. And Can Picafort beach can be reached in 10 minutes by walk. You can have pool bar, wet bar, lounge bar, and restaurants comfortably in proper places and time slots. Food quality was also nice. The staffs were kind and trying to solve my issue. It would be great for families who has young kids or babies. It means that it wouldn‘t be good for someone who want to expect a calm rest. The room looks old but well managed. One bad thing was that the door of toilet/bathroom couldn’t be closed and even locked. I was too lazy to ask for repair because we didn‘t care about it.

Jon Baker

We had a brilliant week at Zafiro Can Picafort, Our kids loved the pools and only a short walk to the beach. Rooms were cleaned regularly and resort was kept really clean The staff were very friendly and helpful Loved that the mini golf was included in the price Lots of sunbeds available at the pool and lifeguards on duty everywhere except the indoor pool Rooms were quiet and plenty of space Huge bathroom with shower and separate bath Kitchen had two hobs and a microwave which also doubled as a grill but didnt use that function. Kitchen was small but useable and we were able to make meals for family of 4 in it, would definitely stay again if we went to Mallorca

M. Garcia

So if you have been to other resorts, this is definitely not worth a 4 star. The swimming pools where freezing!! All the children where shaking in it. The cleaning was o, like the cleaning personal was doing it without wanting to do it. The bed was half made up, the towels where not changed. They only took the dirty towels. No room service, not swimming after 18. Parking is not always easy. Only Inez on the service desk was helpful.

Explore HS

End of season holiday with family and friends. Staff were lovely and food was generally ok but hotel very tired looking and rooms need a major upgrade. Bar area lacked any atmosphere but kids loved the pool bubble.

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4.6

Google reviews (115)

lisa convey

Stayed twice last year. Booked again for this year. Fantastic apartments. One of the cleanest places I’ve ever stayed. The staff are so friendly. The food is great. Location is great.

Lps friends

Really nice place to stay , lovely and clean rooms . Hotel was very clean and service was perfect. Pool area was spotless however a little bit of music would give a bit of atmosphere .

David Handley

I recently stayed here with my friends for a short break. The hotel was extremely clean and tidy throughout, it’s clearly very well looked after. The rooms were very comfortable for two people, again, spotlessly clean and everything worked perfectly. The staff were extremely friendly and welcoming and I hope happily recommend this hotel to anyone looking for a short break away.

Ø

This is a really great hotel. We stayed here for a week and really enjoyed it. There were never any problems getting a sunbed by the pool. The apartment were really fresh looking and had everything you need, including a small kitchen with a fridge including a small freezer. It was really clean and the bed were made everyday, including fresh towels. The location is superb and it's so close to everything, especially the beach and restaurants. The only downsides are that the doors to the hallway are without noise isolation. You can hear it really well when people are talking in the hall, or coming home late at night. You can also hear people in the room next door through the wall, but not it's particularly disturbing. Apart from this the breakfast was quite bad with only toast and eggs. But this is only an extra service provided by the hotel. Overall this is a great and modern hotel, which we have no problem recommending.

linda jansch

Recently refurbished. Clean well equipped rooms, with microwave, toaster, hob, etc., great, helpful staff. Adequate sunbeds. Towards the end of our week, we had a hen and a stag do, who were loud and dive bombing in pool, could have done without them. However, enough said it was their holiday too.

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4.4

Google reviews (591)

Linda Lockwood

Lovely hotel spotless. Only issue average breakfast, cater mainly for Germans lots of different cheeses and ham. Hot buffet was cold no English selection. Good location.

Katrin Hagen

Nice hotel with sufficient parking options (mid-April) and a pleasant atmosphere. Roof-top terrace with a great view. We had a beautiful sea view from the balcony and a quiet room at the end of the corridor with minibar. Late check-out option available for 30€ (open end). Negative: Mediocre quality food. Unfortunately without labeling, so as a vegetarian I didn't even try much of it because it wasn't clear whether there was meat in the food. Sometimes not refilled at all or too late. The water is chemically treated and feels very oily on the skin, so that you have the feeling of not getting really clean when showering or washing your hands. The mattresses were already very worn, so we turned the beds. It was better that way.

Jeanette Knox

This was a great find..hotel is modern, clean ,location between cala bona & cala millor..All staff were so friendly & professional. Both the main pool area & roof top were fab. Our favourite was the roof top ,as views were amazing. Hotel put on a tapas lunch for guest which was free was a grt touch & much appreciated. Breakfast had a good variety We ll be back 🌅

Sascha K

Impressive from the outside. Mediocre on the inside. Decent size room but upkeep is clearly lacking. Floors are warped and have holes in them throughout the room with water damage in the bathroom. You have to pay 3 EUR a day to use the safe in the room? Just absurd for them to charge for a normal hotel amenity. Plenty of TV channels didn't work right and would randomly cut out. The breakfast buffet was large and decent. The location is good and walkable.

Luise Weber

We had an awesome stay at Sabina Playa. The employees are very friendly and helpful. The food was great. There was a huge variety at breakfast and dinner. At lunch the variety was a little smaller but that was not too much of a bummer. Instead of having lunch at the hotel one can also get a lunch package for the day. The hotel and the rooms are super clean. The Spa area is very nice as well. I would definitely come back again! It´s a very nice hotel for a very good price. Definitely worth it!

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4.3

Google reviews (1407)

Cor en Raisa

Great all-inclusive experience. The staff works hard to make your stay as pleasant as possible, and all day they have a smile on their face. Compliments to them. The kids had an awesome time in all the pools. Nearby there is a nice bay with a beach. Bus connection to other place is almost in front of the hotel. 👌🏽

Christophe Claude

Many people smoke despite the non smoking policy, including near the children’s pool. It’s not quite « all inclusive », you have to pay extras for many things ; cocktails, decent brands of drinks, and every drink after 10.30pm. Are rooms really cleaned up ? I found a contact lens in the bathroom from previous visitor four days after I checked in. Overall, it’s an average resort, nothing much to fancy about. Food is pretty good however.

Anya Sanya

We recently checked into this hotel, and the room we were given reeks of cigarette smoke. It's so bad that it's nearly impossible to breathe. Despite our complaints, the hotel staff refused to provide us with a different room. This is unacceptable and has significantly impacted our stay. they sprayed the room with a special agent, we had to leave the room, because it was very difficult to breathe in chemicals, but why couldn't the cleaners, cleaning the room after the previous clients, do it right away, because the smell in the room is very intense and it was difficult not to notice it UPD the hotel changed our room, new room is perfect, thanks to the hotel for reacting

Małgorzata Stawska

This hotel is an excellent choice for families with kids and tennis lovers, in great location - you have only 1 minute to the beautiful beach. If you want to change the location you can do it in very easy way as bus stop is located next to the hotel. Our room was fine, adequate to the hotel standard (4 stars) - no extraordinary equipment however it was clean, quite spacious, with a beautiful view - nothing else we needed. The service, especially in the restaurant, is the biggest asset of this hotel. I would like to say BIG THANK YOU especially to Pep in the main restaurant and Corinna in Tex-Mex. They were always so helpful and positive. The only thing I would change is extending the timeframe of dinner time. If you come “late” (after 9.20 PM) you have no a chance to eat anything in the hotel.

Jay Senter

The junior suite overlooking the tennis courts was fantastic. The food was consistent the staff very welcoming and always happy to help. Great fitness center beautiful grounds and super tennis courts.

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4.2

Google reviews (1066)

Adam Poxon

First visit to Pollenca April 2025. Great experience. All of the staff were brilliant. Such a lovely location and an excellent hotel. Affordable and comfortable. Pool of a good size and well maintained and the spa was such a nice finish to a day.

Barry Anthony Wing

Good location,few bars nearby, not much traffic, close to picturesque promenade. Generally clean hotel,area's of carpets near rooms (6) floor with unsightly paint or cement on it ? Our rooms were clean and spacious,but with limited storage space. Food, in my opinion, was very limited choice, especially in the evening,but my choice was tasty and well presented. Entertainment in the evening was definitely not the best. The staff service generally was ok,catering staff very efficient at removing used crockery.Bar staff very good 👍. The afternoon all-inclusive snacks were a lot to be desired,chips burgers and chicken nuggets ( generally cold and limited quantities). We asked catering staff for ice cream for our party of 7,and was told politely,none was available? Spoke to lady Jet2 rep about the ice cream,her response was go to the shop and buy them( we had paid for all-inclusive catering) The spa room and facilities were excellent. Summary of our Weeks October break is we enjoyed it at this hotel.👍😃

Steven

We stayed here for our recent holiday and it’s a decent enough hotel in a nice location. We went all inclusive which was good although I would say the food isn’t great and there’s not a massive selection. Wasn’t a problem for us as we had intended eating out and got our moneys worth from the drinks. Unfortunately I booked a room without a balcony and only realised when it was too late to change it. That aside the room was alright and it was cleaned every day. One downside is it was just down the hall from reception and could be very loud. All the staff around the hotel were very friendly and service was good. There was lots of entertainment on both during the day and evening if you’re into all that. Lots of cyclists stay here and there’s actually a bike rental attached to the hotel. The hotel itself is very cyclist friendly. It also means round the pool tends to be quieter during the day so easy to get a sun lounger if you’re not a cyclist (or on a recovery day).

Michael Palmer

Reception staff are a mixed bag, some friendly and helpful and others less so. A room safe is listed in the included room items, but unexpected charging of €27 for hire of it for a week is unreasonable; especially just having handed over the ever-unpopular tourist tax! I was on the 2nd floor. The corridor carpet was very badly worn and stained along entire length. My room door stuck to the floor on opening /closing. It needed 2 hefty shoves to enter and, on a morning, probably woke everyone still in bed. In the bathroom, the shaving mirror was hanging off the wall. I needed to fix this with my bike tools! The cleaning staff that serviced the room daily, will have known about the sticking door and shaving mirror, so either they didn't report it, or they reported it and management chose to ignore it. Many hotels have a small balcony clothes drying rack. There seemed to be a housing for one, but no rack. This would have been helpful. The room was clean and otherwise well equipped. However, for a so-called Superior room, it was on the small side, with quite limited clothes storage. Bearing in mind I had sole-occupancy, 2 people would have struggled. Restaurant: Staff worked hard, but an occasional greeting and smile would have been welcome. Breakfast. In respect of the cooked option, some days there were no mushrooms or beans and sometimes absence of boiled, scrambled or fried eggs. Porridge cold. Evening. Sometimes very limited vegetables available to go with meat or fish dishes. Very cheap quality dessert options and nothing memorable. Restaurant excessively noisy, making conversation extremely difficult. No quiet areas on retreating to lounge and music far too loud to allow conversation here either. Many group members retired to their rooms early to escape the racket! In summary, I think the management pack their guests in, and in many ways, take them for granted, with little regard for their comfort. Our large group are uniformly agreed, we would definitely not go back!

Ann Kennedy

We have been coming to P Park for many years. We had a couple of problems with our superior room, we did not like the new layout, totally impractical. Open rails to hang your clothes, no drawers, a bench where the wardrobe used to be, but Jose the manager was brilliant. We were able to move rooms (luckily it was mid September) without any fuss, he was very professional and understanding to our needs. After we moved rooms we were very happy at the hotel. Lovely sea and pool views from our balcony. Thank you Jose!

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4.4

Google reviews (798)

Anna P

I chose this hotel mainly for its access to the spa and indoor pool, especially given the unpredictable weather in April. Unfortunately, it turned out to be a poor choice. The hammam and sauna are out of order, and even though you're supposed to request heating at the front desk before use, nothing happens despite several follow-ups — and no explanation is given. I'm extremely disappointed. The indoor pool is tiny and dirty, the showers, water jets, and whirlpool are not working, and the jacuzzi is completely empty. The other services are fine, but nothing beyond what any decent 4-star hotel would offer. Such a shame!

seba kowal

The hotel has already seen its best days but it makes up for it with very good food and good service. A big plus is that the beach restaurant is of a high standard. The dishes are served from the menu. The hotel is very family-friendly. There are many attractions. I highly recommend it for a family vacation with children.

Millie Woods

We stayed at this beautiful hotel at the end of June/beginning of July. We had an amazing first two nights but unfortunately my partner took a nasty fall which ended in him being in hospital for most of our holiday. The staff were amazing! I was going back and forth between the hotel and hospital for 5 days and they always asked how things were going and constantly checking in. The reception team were so great and I couldn’t thank them enough. We ended up having to stay an extra night due to the insurance. And the staff accommodated us perfectly. They were kind enough to let us stay in the room we were already in. I really hope I can come back next year for a redo on our holiday and enjoy the hotel even more ❤️ thank you so much honestly!!!

Natalia Fiszbach

I recommend this beautiful place. The pools are great, the hotel buildings are so nice. The food is absolutely the best, a lot of different things to choose every day. The people working there are so polite and nice. Together with my family we would like to thank Kasia (the Manager of the restaurant)- she is great and we really appreciate the fact that she let us come into the restaurant in the evening, after we arrived late, due to the flight delay and she let us eat the dinner. We wish you all the best!

Benjamin Keen

We've just got back from a 10 day stay with our baby in September at the Zafiro Mallorca and it was really great all round. All of the staff, from the reception to the restaurants to the cleaners to the lifeguards, were so friendly and helpful to us all week. Particular shout outs to Aina Vives and Veronica Mendez in the restaurant who were lovely to us and our little one. The food the whole stay was top notch and the hotel was always so clean. There's lots to do for young children and it's in a great location, with free parking. As we stayed for more than a week, we could use the a la carte restaurant twice and the food and service there was also excellent. We stayed in a studio with a private pool, which was great, our baby loved sitting on the artificial lawn watching all the goings on. We'd love to come back.

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4.2

Google reviews (1203)

bogdan Niki

3 stars because of receptionist staff and management,other then that the view and room was good. I didn’t like especially because they was about to close the hotel and workers already start to do repairs in the hotel for next season… that’s not nice Suggestions: You can start maintenance work after you close properly the hotel not when you have tourists inside and receptionists they should pay more attention to the guests not talk each other about personal matters.

cristina ionescu

Amazing transformation after refurbishment, way too expensive for residents, and a shame is not open longer than merely 7 months a year. The breeza beach clug even less. Location is perfect and turist would love a low season break aswell.

Kristina Kalde

We stayed at their sister hotel in Alcúdia and had quite high expectations. However, this stay was a complete disappointment. The room was fine and big enough. They refresh the fridge every day with complimentary drinks. That’s if with good points. The pool is officially open until 6 PM. If you want a nice and comfortable sunbed by the pool, you have to pay for it. The biggest disappointment was the food and safety. Yes, SAFETY. Every single plate was dirty, with lots of spots, and worse, they had so many chips that it was simply dangerous to eat from them. There were chips everywhere: inside the plate/bowl, outside, and on the sides. The same was true for the cups. Many people, including us, were drinking from paper cups because the regular ones were either dirty or half-broken. It was crazy. I kindly told the reception that you have to check this, it’s dangerous, but nothing improved the next day. I’m not talking about just 1-2-3 plates — the majority were as I described. The food quality was also bad. Don’t include dinner in your package. It’s better to eat anywhere else. For example, Melia Calvià Beach, just a 10-minute walk away, offers a great buffet dinner for 35€. We regret so much choosing this hotel because the previous nights we spent at Melia Calvià Beach were perfect. The price is the same, but the experience is not comparable at all. Once, in the morning, they also served bad food: the carrot was rotten, and the milk was sour. I asked for a well-done egg for our daughter — of course, it was still runny inside. Very bad experience. I understand that sometimes things happen and dishes may not be perfect, but what we saw… unbelievable. And for families, Melia Calvià Beach is a perfect choice. Here, they have zero things for kids.

Vishnu

I stayed at here for a week and found it to be a charming and relaxing property. The highlight was definitely the rooftop restaurant with its stunning views and a long transparent pool. I particularly enjoyed sheltered area of the restaurant. The breakfast menu was just fine. There's room for improvement in some areas. The front office often had long wait times, especially during peak hours. Having more staff or implementing self-check-in and out's kiosks would be helpful. Additionally, the rooms, though clean, lacked the polish expected from a 4-star hotel. There were minor maintenance issues like visible access opening on the bathroom ceiling and dirty debris on the corner walls. However, the biggest drawback was the lack of soundproofing. I could hear everything from neighboring rooms and hallway noise, significantly impacting my sleep quality. This is a major concern for a 4-star establishment! Despite these shortcomings, I appreciated the unique nature of the property with its beautiful outdoor spaces and convenient shops. With some improvements, this hotel could be a truly exceptional stay.

Johanna Dragomir

The room matched the presentation exactly. While it could have been a bit cleaner, we understand that it’s challenging to thoroughly clean a room in 30 minutes during peak season. We chose the half-board option for our 7-day trip. Breakfast was impeccable with many tasty options. However, dinner was basic compared to other Innside hotels we’ve stayed at. It wasn’t bad, but we would have been better off dining at nearby restaurants. The staff was always nice and friendly. The pool area was clean, had a beautiful view, and featured a DJ to set the right mood.

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3.8

Google reviews (1432)

J W

Disappointing Stay Despite Beautiful Sea View I recently (April 2025)stayed at this hotel and unfortunately, my experience was not as pleasant as I had hoped. Initially, we were assigned a room in the main building, which faced the party street. The noise was unbearable, making it very difficult to relax or get a good night’s sleep. After several requests, we were able to move to the annex building (Caribe) the next day, but we had to pay an additional ten euros per night per person for a sea view room. The sea view was indeed beautiful, and we enjoyed our time on the terrace, but that was where the positives ended. The air conditioning in our new room was not functioning properly. Despite the technician’s visit, the unit heated the room continuously to 36°C, making our nights quite uncomfortable. Additionally, the mattresses were extremely worn out, which contributed to a less than restful sleep. As for the dining options, the breakfast buffet did not meet our expectations, and we decided against trying the dinner buffet altogether. Overall, while the location and sea view were lovely, the numerous issues we faced during our stay overshadowed the positives. I hope the hotel can improve these aspects for future guests.

Klaus

We've stayed here for 2 nights and everything was very nice. The rooms are spacious and clean. They clean them once a day. The food is good and they have some interesting varieties of local cuisine. The view is amazing. Magaluf Beach is for the people who stay up until late and party. If you want to go early to bed, this is not the right place for you. They have paid private parking if you come by car. I can't stress this enough; the view is spectacular.

dillon corriander

This is a 3 Star hotel claiming to be 4 star due to its location. If you book here you must have a room with a sea view, it's a terrific view with sun on the balcony from around 10.00am till 18.30 depending on the time of year. Big rooms but basic, very small t.v that has English channels, no tea/coffee making facilities but does have a fridge. Room cleaned every day, new towels every day probably because they are soaking from the shower flooding the bathroom floor, slip hazard if you're elderly, paddling pool if you're young. Food is ok more like school dinners rather than a 4 Star hotel. Swimming pool is small given the amount of folk staying, however the sea is a 2 minute walk.At the quieter end of Magaluf almost at Torrenova so much quieter at night. The hotel has an entirely different view of All Inclusive than any other hotel we have stayed in. A bus stop is 10 mins away with buses to Palma every 30 mins.

Marta Costa

Just Perfect, the view to the beach is BEAUTIFUL, and the restaurant is with the beach view, the Staff are really kind, the Lady from reception (Ana) was super kind , the housekeeper always say hello , the food was good. Location is perfect as you have the beach just 2 min walking. Only thing I didn’t like was the room I stay was to the “city” way soo because the nightclubs or bars I couldn’t sleep properly because of the noise from outside

Mrs O

The place is lovely. The staff are all absolutely amazing. Had a brilliant holiday. The only thing is all inclusive is limited to 6 pints a day. 3 with dinner, 3 with tea. If you want anymore, you have to pay. Although it was cheaper to buy at the bar that go to pubs. Pepsi and other pops free all day after 11.00am. Wheelchair and mobility scooters. You have to go down the road to get on the beach from the hotel. That's another downside.

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3.9

Google reviews (1657)

Vedrana Kisić-Alagić

My husband, 1,5 year daughter and I stayed in this hotel for a week in September. Our room was pretty old, and we couldn't use our little balcony at all. First day there was a rain and our balcony was full of water that remained on the balcony for the rest of our vacation. We couldn't use it at all. One day we couldn't use the pool. And another day we couldn't use it until 12:00. Even though we booked all inclusive, we would have to pay for the safe if we were to use it. We could have one ot two bottles of water for free, if we wanted more, we had to pay. So, that's not ok. We were in Croatia, Turkey, and we could have drink water all the time. So, All inclusive is not all inclusive. And pool towels have to be paid for if we want to replace them if they are dirty. The hotel is quite old and definitely needs renovation. I hope they have prepared better for the upcoming season. We will never come again and do not recommend this hotel. The prices are too high for the service they offer. However, the bright spot of the hotel is the friendly workers and young animators who certainly made the children's vacation even better. Two stars only for those people.

Eva Kalvodova

Great vacation spot for children. The hotel has beautiful spacious garden with playground. There is really good animation team. Pool is nice. The food is great and we really appreciated staff who prepared special food for our food-allergic kid. Great view from 4th floor balcony. Rooms are cleaned thoroughly every day.

Arash Attarzadeh

The Mariant Park Hotel in Mallorca is a lovely establishment with an excellent location. We stayed in a very spacious and beautiful room with a view of the pool. The hotel boasts a large garden area and a sizable swimming pool, which added to the overall pleasant atmosphere. The food was varied and flavorful, though it was occasionally not as warm as one might expect, one suggestion here would be to extend the restaurant space as soon as possible, I personally wonder if the current setup could continue like this to serve the “All Inclusive” offer from the hotel. The staff in the restaurant and bar were very friendly and diligent, providing excellent service. However, the reception staff could improve in terms of friendliness. We did not receive a warm welcome upon arrival, nor were we wished a pleasant journey home upon departure.

Karolis Rizgelis

Liked · Excellent food, good choice of drinks, fun animators, amazing value for money in general Disliked · Some facilities like pool table or ping pong are paid, which was strange in all inclusive hotel. Jacuzzi was cold so nobody used it. Reception was always busy, it looked like only one girl there knew how to deal with all problems.

Monika

It’s our 7th-8th? time here, first time was around 2013-2014 I think. Always felt at home here, all the staff are super friendly!! The animation crew was amazing& very welcoming, especially Soulaimane, Aldo, Davide& Anaé always happy, always active, loved it!! :) It was my firsts time actually participating in pilates, yoga, volleyball, etc. (because of the amazing crew:)). Sometimes quite busy in the restaurant but we always tried to come in the beginning to avoid the crowd. The only thing I would say is that I’m missing a bit of vegan food here (I am a vegan myself) but that’s it I think! Really satisfied & definitely will come back next year! Muchas Gracias :)

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4.4

Google reviews (543)

Alexei Belbas

We had an enjoyable stay there. Great hotel, very customer oriented. Mainly German guests. Professionals like Dario and Lidia are quite profilic in their places. The only thing to improve would be more parking and some more entertainment in evenings. Cannot recommend more overall.

Miroslav Laluha

Pretty nice location. Beautiful sand beach right in front of the hotel. The cleanliness of the hotel was perfect. Very positive was a gallon of drinking water on a each floor. It was a very unfortunate to have to pay for beach towels and reservation of sun beds by the pool.

Gary Everett

Just finished 2 weeks in July with the all-inclusive package and I cannot believe how great it was for this amazing price. I would like to point out just a few things… 1. There are no sun beds provided on the beach. This is normal in Spain in case you are used to vacationing in Greece. This is not a big deal, really, since the hotel pool is just a few steps to the beach anyway. 2. The sun beds at the pool seem to be a controversial issue… yes, you do need to pay for them but the price is completely reasonable and their system allows you to relax and not worry about getting one in the morning (no need for the pool lounger morning rush). I quite appreciated the system. They could, however, find a better way to explain this system since every time a new family came in I had the pleasure of watching a family explain to them how they were in their reserved beds… 3. The sea is quite irregular. Sometimes quite wavy and sometime quite full of seaweed. All just part of nature and nothing to do with the hotel but just worth mentioning. 4. The beach was nice and a tractor comes every morning at 0715 or so to clean it. Nice to have it cleaned all the time but that kept me from having my morning coffee at the beach listening to the waves as I wake up. This is a small hotel in a very small village so don‘t expect too much as far as activities go unless you are willing to get out to other neighboring towns. The hotel makes up for this with live music every Mon, Wed, and Friday evening at the pool bar. I have to admit I was pleasantly surprised and how good the live bands were. Shout out to all of them… Tanny‘s Band and that Trumpet guy especially. The food was very good. Keep in mind that again this is a small hotel and so the selection was maybe not as huge as in some really big places but what they had was always of very good quality. My favorite part was the staff, though. They were all super friendly - even when I noticed guests being rude to them they kept a polite manner and did what they could to assist. It looks like they mostly speak German as their preferred second language and that was generally what they started with but they were all very encouraging and patient with my broken Spanish and by the end of the 2 weeks we were celebrating that I could finally get my room number without a long pause ;o). A big thanks to all the staff with special mention to Oscar and Annabel at the pool bar, also Lurdes (I think that was it) in the restaurant. Everyone was quite nice but these were the names I could remember. Overall, my girls and I really loved it and we hope to return some day.

Julita Sobkowiak

This hotel is located in a really calm location. From our room we had beautiful view on the see. Rooms were very nice, everyday cleaned. Air condition was also clean and worked very well. Without it for us would be didficult to sleep,because temperatures outiside were very high. Timetable of meals very comfortable. You never feel hungry. Definitely 😀 The staff were very kind, friendly and helpful. Thanks for very lovely holiday time ❤️

Fernando Sica

Stayed 7 nights- everything was great. Friendly service willing to help no matter the request. Rooms were nice and modern, with daily housekeeping. Bathrooms were nice. Every room has a balcony facing the sea, with a beautiful view. Breakfast buffet has many options, dinner buffet was very tasty. I only recommend staying here if you rent a car. Overall, an amazing hotel in a beautiful location.

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4.1

Google reviews (1892)

sobica0123

Everything was perfect. We did the check-in online, so we only spent a short time at the reception. They fulfilled all our requests, and Javier, who works at the reception, even extended our check-out time until 4 PM and gave us two welcome drink vouchers. The breakfast was excellent, and so was the room. The view was breathtaking—a stunning direct view of the beach, the sea, and the sunset. The rooftop features a beautiful pool and a bar. All in all, we are extremely satisfied and will gladly return.

Laura Oppenheim

Very nice hotel in a good location, with great views along the beach. Easy to get a bus for airport and into the city. Friendly staff, very good pool and lounging areas. Good room, although soundproofing could be better.

sue imeson

The hotel has great room and the staff are very friendly Nice rooms, comfortable beds, choice of sea view and superior rooms The foods very comprehensive and the meals are themed each evening. Breakfast is a feast of everything you could possibly want plus Prosecco or rose! A real holiday treat It’s definitely worth going half board too Can’t fault it really The rooftop bar and pool are amazing We will be back

Krisztina Herold

Very clean , lovely modern rooms . reception slow but helpful, overnight reception is just a porter he just smiles and tell you to sort your query the next day. Roof top pool and bar great , but allows to come and party for a fee so not all hotel guests. No free shaded sun loungers even for hotel guests. Breakfast great . I didn't use downstairs pool and area . Beach 1 sec away and it's fantastic spot . 18 euro for 2 beds and umbrella per day.

Ashiq Hoque

Had a pleasant stay in the height of summer season. Location was great, right on the beach front. My room had a stunning view and the balcony was a lovely place to be. Room was clean, good air conditioning and bathroom. A highlight for me was the rooftop bar, great views and a DJ at night, very relaxed and great place to hang out. Meals were limited and a little busy but always managed to find something worth eating and a seat. Major downside is the lift. Very small and cramped with queues so often had to resort to the (8 floors) of stairs

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4.6

Google reviews (6276)

Chandler Kramer

Halfway through our family vacation and all we can say is WOW. Booked the full board package for a family of 3 and nothing but stellar. With 3 meals plus snacks provided throughout the day, we had no need to go and search for food. There was a little bit of everything for everyone's palate. From European, Italian, American food and let's not forget this place caters to kids even for meals. By far, the breakfast is TOP NOTCH. Only 1 block away from the beach and a short €15 (3 people) bus ride (A2), and the stop is right out in front of the hotel. The outdoor pool is massive, although the indoor pool could stay open a bit later for the little ones. We did have a leak in the shower, which caused water to leak across the floor but have no fear it was fixed within minutes. A MUST STAY AND BANG FOR THE BUCK!!!!! JuanLo, wow what a wonderful part of the staff. Very energetic and always with a smile. Happy to serve us which is always great for guests. Top Tier Service!!!

Brian V

Amazing stay at this hotel. Overall great! The mattresses are on the harder side for those wondering. The facilities are great with an outdoor and indoor swimming pool, gym, spa, playground and a lot of activities for kids and adults. The outdoor swimming pool is veeeery cold. Would be great to have the temperature more enjoyable. The reception staff were super friendly when arriving. They speak multiple languages which is great. At the buffet there is a wide variety of options. Special thanks to the following staff: - Antonia for the amazing animation and beautiful smile. She played Elsa in the kids show Frozen and it was wonderful. All the kids loved it! - Jorge at the buffet for taking care of the cooked steak and eggs! - Juanlo at the outdoor bar next to the pool for always taking care with a kindness and great service on the drinks! And also for letting me practice my Spanish - Aitor for delivering always a big show and a smile on the kids faces. - Kyara for the great activities and the dance class! - the cleaning ladies for being so kind and helping out with extra pillows. - Everyone has been amazing! Can’t remember all the names but the best about the stay is the service of the staff. Thank you for the great holiday.

Thomas Geraghty

Absolutely marvelous. The staff were friendly, knowledgeable, always stepping up to help, and even when we were too British to understand Spanish, they made sure to get the message across. Top quality service. The room was beautiful and spacious, cleaning staff always on hand and doing a great job. The balcony was lovely to sit on of an evening, very private with a near soundproof door. Food was fantastic, a huge spread that changed everyday with specials and desserts. The chefs deserve all the praise they can get for keeping up with the rush, constantly correcting and refilling bowls. Or standing for hours at a time cooking at a grill nonstop! All in all it really made the holiday, and smashed out expectations. Couldn't praise them enough, don't listen to the negative reviews they're either entitled, beligerant, or just daft. Oh and Mallorca was nice, long sandy beach with nice views of the bay and all the windsurfers and boats. Watching the planes come and go was fun too. Thanks to all the staff at Cristina.

Louise Baxter

Danny in the bar is a happy, very helpful man who couldnt of done any more for us. As are the entertainment staff who went out of their way for our daughter, husband and I. Lucas and the 'star friends' were ALL incredible every day, incredibly attentive, beautiful humans!! Our daughter cried when we had to leave due to them being amazing. The housekeeping staff were polite, prompt and made sure our room was spotless with towels replenished daily too. Management responded to our only complaint of the aircon being on winter still and because I get hot they made sure a fan was put in our room within an hour. Food was faultless as were the restaurant staff. A lovely holiday and we will be back.x

Bonny

Food is fantastic. Great fresh food of good quality. Facilities and location are very good. However, Staff were average or below in general (with one or two exceptions). Staff service at reception and bar was slow, and while it was polite it wasn't friendly. There were also extra charges for facilities which at most hotels are included (tennis court use for one hour, and indoor pool towels). The tennis court charge we were never told about until check out. A bit odd.

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4.4

Google reviews (736)

Justinesess

Such a pleasant stay! Visited in April so not busy yet. The resort consists of several blocks and main rece ption building with restaurant, gym and spa. All looks clean and freshly renovated to high modern standards. Rooms are more great. Bathroom with two sink and walk in shower 👍 Comfy beds, but pillows too thick for my personal preference. Staff seems lovely but didn't engage too much. Travelled by car and there was always an empty parking space. Thanks for a pleasant stay!

Nina P

We spent 5 days here in early April. Pollensa is a cyclist haven, with the hotel situated roughly 1.5k from the Port. The resort itself is modern, clean and deserving more than its 4 stars. Room Our family of 4 had a junior suite with balcony, which comes with its own mini kitchen, a separate bedroom and a sofa bed. The bathroom could do with more ventilation, ours had a small corner window. Facilities and staff The staff are super friendly, and always helpful. The pool is chilly (it's not heated) but didn't deter people from swimming in balmy April temperatures! The main lobby, bar and restaurant has contemporary furnishings and earthy decor. Even the staff are dressed in shades of white/beige/cream huge - very White Lotus! Special mention to the spa - it's underused but a gem - we loved visiting the sauna every day. The massages were soothing too - it's about 95 euro for 50 minutes. The bar area is huge - great for pre-dinner drinks. A lot of people gather there after dinner. From 8.30 there's children entertainment (often a mini disco). By 9, evening entertainment commences. There's also a TV area for showing sport. Food As vegans, we were prepared to eat the same thing every day - and even brought our own oat milk. However, we were surprised to see a large selection at meal times. For breakfast, we had an array of cereals (seeds, nuts and dried fruit), fruit, fresh carrot juice, and cooked breakfast (rostis, avocado, beans, mushrooms, tomatoes, toast) every day. For dinner, there's a vegetarian section with largely unprocessed dishes (paella/casserole rice, lentils/legumes/bean dishes, veggie stews/meatballs, couscous, curried dishes, pastas) as well as a huge salad bar. We would love to have had some dessert options. For lunch, the terrace bar has a limited menu for vegans, but we had the asian poke bowl and salad options. Entertainment The animation team are hardworking and super friendly, working well over 12 hour days (you see them in the morning and late into the night!). The programme could be more diverse though (karaoke, bingo, a magic evening). Perhaps we were arrived too early in the season, but would love to have seen more sport activities during the day for children, maybe a football match or water polo. Kids club We didn't use this but it's for up to 12 years old (we felt that the programme warranted more like up to 8 perhaps?). Sport The hotel prides itself as being a cyclist mecca. There's a bike rental on site. We hired road bikes (for solo rides to Formentor etc) and bikes for the children (9 euros each day; 15 for regular adult bike) for rides to Alcudia and Pollensa old town. The roads are flat and straight to Alcudia and the port, so if you want run ideas - it's roughly 5-7k run to the port and back on the main road. There's a nice 8k loop to the back of the hotel where you can run around the countryside. On other days, the more secluded nature reserve has a 1.5k loop. Locally there's also paddleboarding and kite surfing activities too.

Maximus P

Brilliant place to stay for a cycling trip located right on the Bay and a short 10-minute ride into Port de Pollença. Shout out to Lucia and rest of the team for their lovely service.

Mark McKerracher

The staff are great and doing the best they can but it feels like the rooms are just past their sale by date. First our door wouldn’t lock, they fixed that but then we were locked in in the morning. Luckily there is a phone in the room. The handyman here is great and sorts the problems but the poor guy must be run off his feet. The front desk is super helpful and will get you what you need. The crazy thing is I love the location. The views are right out of Jurassic Park! The food is very good. The breakfast buffet excellent and equally our first dinner tonight. It was a bit of a hit and miss but I’ve many more nights. (I wanted to try one bite of everything and then decide. Greed aside I’m simplifying it tomorrow.) I’ll come back when it’s less busy. All the staff are so friendly and helpful. It makes the small issues seem meaningless. Transportation by bus or taxi easy from the hotel. Recommend using a debit card. Running/walking seems very popular along the bike path along the beach which is great as long as there aren’t too many cars, bikes and people. It would be great if it was bikeway and a walkway. Safety first. The views here are off the charts. I’m coming back with a car hire to explore more. I’m enjoying this as much as Kauai!!

Jennie Maltby

Good resort, great for families. Very clean saltwater swimming pools (cold though). Good food if you like buffets. Reception staff very efficient and friendly. We had a water leak in one of the rooms after some heavy rain but this was fixed promptly. Recommend bike hire to get around and as others have noted its not in the main part of the beach so you have a 30 min walk to restaurants, shops etc. On site shop is pretty good. We went out of season so it was fairly quiet, I imagine it's very busy in school holidays but it is very big with lots of pools and loungers to go round.

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3.6

Google reviews (2225)

Noa Givati

Stayed there for a few nights and booked a room through a third party. The room was tiny, to the point that we had to ask housekeeping to move the bed so the mini fridge could actually open. The bathroom door didn't close all the way. When we asked the room to be cleaned, they literally just flipped the pillows upside down instead of changing the sheets. We went to the pool one evening, and it looks like there is mold on the ceiling. Even if not, there was definitely a giant cockroach, and the Jacuzzi does't even work. The buffet was fine for breakfast, but dinner was bad. One day, I only ate potatoes for dinner. Also, water is not included with dinner, so we had to pay for a bottle, which, for some reason, took 10 minutes to charge to our room. The parking situation is horrible, almost impossible to get parking because there is definitely not enough space for all the guests, and it is also about a 15-minute walk up severely steep, damaged "stairs" to get to the lot. The location isn't great but not terrible, about a 10-minute walk from the beach. There are a ton of other hotels right next to it, I recommend booking one of them instead of this one.

Ge e

The experience was not good since the beginning... Nobody ever replied to my messages on booking. When we arrived we have been told that the hotel is overbooked and we have to stay in another hotel for the first night. Taxi driver told us that it is usual on this hotel. Next day we got upgrade of the room which was nice (only reason for 2*). But we paid doubled the city tax and nobody was able to explain why... The room was clean in the beginning but the cleaning service was really poor. Dining room was always super busy and the stuff was not enough to keep it clean. Dirty plates and tables. Food was ok, but not having even water included in dinner is ridiculous for 4* hotel... Another story is the pool and in general the wellness area... Pool did seem very sanitary, whirlpool was empty and sauna never reached more then 40°C. We were dissapointed so we visited it only once. In general the hotel is full of old Germans. I would definitely not choose this hotel again.

daniel von krolik

overall impressions of the stay are very good. service at the highest level, quick to respond and very nice. ladies at the reception speak several languages so you can easily communicate. choice of food for breakfast and dinner a bit small but the food very good. indoor pool warm and clean. rooms a bit old-fashioned but if you plan to go sightseeing it won't bother you. location... a few meters from the beach, restaurants and shops. summing up on a scale of 1 to 10 a very strong 9.5!!

Suzanne Meager

Have just stayed here for the first time. Beautiful hotel, room very clean & bright with fresh bedding & towels daily. Staff lovely, friendly and welcoming. Great facilities and food superb. Highly recommend.

Filipa Reinoite

If you have money for it choose something else. We arrived to the room 232 and there was a giant cockroach in the bathroom. When we went to complain and ask for a new room to the reception, the receptionist said that they didn't have any room left today and that she should ask her colleague tomorrow morning. Then the receptionist hands me a spray bottle and says: There use this spray to kill the cockroach. She sees our faces and only then she say, "Okay, I'll go and kill her." She did and said we could not chance rooms tonight. In the balcony regular room, the double bed is not a bed but two uncomfortable extra beds pushed together, the air conditioning doesn't work, the justification is that it's a cold season and the general air conditioning is set to hot. The bathroom is falling apart and it's not like the one advertised on the website in the photos. I was going to take out a feminine hygiene bag to try to cover the drain to avoid cockroaches crawling in the sewage and I'm left with the dispenser in my hands. The bathroom is full of leaks and in a terrible state, not well taken care of. The next morning I went to the site and checked if they had availability on the website because after checking the comments aparrently the most used excuse for the staff not bother was that the hotel was full. When I arrive at reception to ask for a new room she tells me once again that they are full. And I insist that it is impossible because they had availability in the site for the night. I straight told her dhe was lying because I saw on the website that it was available. Only there she took me seriously and did something about it cus they shamelessly lie to your face with no shame or guilt. I say that I want a new room, as advertised, with decent beds, a double bed, and no cockroaches and she tells me that they come flying in and out from the window that I can have them in any room. We are in a superior room but in the meantime a room in the economy category we booked has become free and we can go and see it when it becomes available. The answer to the bed made up of two extra beds is that we paid for a room not the beds. But even so they tried to find us a solution. The maids were quick to come to our room to take a look and when speaking to them they confirmed that the cockroaches definitely come from the sewer and not flying from the windows. We were changed to the economy room at 436 next to the kids world ( that by the way dont bother if you have kids as from outside seemed horribly taken care of and in a very hidden place) The room was fine, a double bed and a nicer bathroom. We were facing a wall but at least there was no cockroaches. The wc was better taken care for. We always had the non disturb sign as we saw some comments of people saying the cleaning staff stole money and phones and the reception staff did nothing about it or cared. If you want something changed you need to treaten them and say you are talking to the travel agency or really do something about it otherwise they dont care. The sky bar is closed in April. The food is eatable but mediocre. The hotel is made by a german, for germans. There are signs just in german and the staff is very keen to only liking the german tourists. The hotel was revamped for the common areas but the room remodelimg is horrible and cheaply made. Hope that it is a progress and that in a few years they yake at the bad reviews and actually take care of the rooms. Final word nice on the outside ugly on the inside.

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4.0

Google reviews (1154)

Richard Taylor

Great hotel if you have small children, (I.e.under 10) not so good for older children or adults seeking peace- however this may not be the case when schools aren't on holiday. Staff are really good with public areas very clean and tidy, the other areas are not so good but we stayed the penultimate week before the end of season. Food is plentiful being served in a buffet style but it did get a little samey day after day. On that note lots of posters about food allergies but no information on the oft mislabeled food.

Alayna Parish

For anyone expecting a 4 star hotel, this is absolutely not. It’s 3 star…at best. It’s a shame as the hotel has potential, it’s in a lovely quiet area, the major let down is the food, even 3 star would be pushing it. I’ve not stayed in a 4/5 star hotel, let alone 3 star that doesn’t check your room number and allocate you a table, there’s nothing here so people just flood in and for our first dinner & breakfast we couldn’t even find a table, finding a clean one even harder. Food is left stacked up meaning if you want a table you have to clear it yourself, though even when they do ‘clean’ them they use the same cloth for the chairs and tables! A lot of the plates & cutlery aren’t particularly clean, definitely nothing close to the 4 stars they market as. Nothing feels particularly clean even at the start of service, worst of all some of the chicken off the grill was raw…absolutely disgusting. If we hadn’t noticed, or a child had eaten it, it could have made them extremely ill. Snack bar is hardly worth a mention, dull, dingy & nothing appetising. Very noisy at night, last night there was music & shouting at gone 2am with clearly no attempt from the hotel staff to remedy, given this is marketed as a family hotel that’s unacceptable. Kids pool is nice but very cold, it’s not heated, our room was a good size with big balcony, no kettle or anything in the rooms. Overall, basic, food very disappointing, nice area with a lovely bakery nearby but don’t expect anything close to a 4 star in terms of service or food.

Adam Kirkland

The rooms were clean and the staff were very welcoming. The kids facilities and splash pool are brilliant. There’s plenty to keep them entertained with the water slides. We can’t thank enough the lifeguard Mariano for saving our 3 year old after she ran off to go down a slide without her armbands on. His quick reactions were exceptional! We offered him a tip as a thank you but he would not accept so we have to give him a special mention. He is the reason we have to give this hotel 5 stars!!

Niki Young

It's 2.20am.. The music is literally pumping and I have to get up at 7am to catch a tour to the caves with my kids at 8am. (This is meant to be a family hotel). So, honest reviews only tonight/this morning... This place has potential to be so much better than it is. The staff are what prevent me from giving it one star. Room is ok but...Wardrobe door hanging off, balcony doors don't close, so not secure at all. Food is ok, but... only one restaurant and it gets very samey. Only beige buffet of cold burgers available outside of restaurant hours. Drinks are low quality, with bitter, headache-inducing wine and they have no idea how to make a cocktail. I'm on all inclusive, but can't really bring myself to drink as a result.(No bad thing I suppose). Advertises as having WiFi, but... it's not available on laptops. (Huge problem if unfortunately you have to work at all. I did, so ended up working off my phone which took 10x as long) Kids disco is cute but... It's the same every night and the lights are up and bright (I think they're like that all night )so zero atmosphere in the bar where all activities take place) The entertainment team try throughout the day but ... don't seem to have any actual activities... They ask if anyone wants to play cards, and that's bout it. Pools are good, but...not heated at all. There's a shuttle bus into Palma, but... It's only on Tuesdays and Thursdays. My kids are enjoying it but... They don't know any better. It's not an awful place, positives are really just the staff being hard working and friendly, it's nice and clean, the food in the restaurant is actually tasty (freshly baked pastries in the morning is a nice touch), and there's lots of lovely guests...but I think forewarning is useful to anyone hoping for more.

Peter Groat

My family and I were here on holiday in the summer. The location is quiet but also close by to everything you need. The staff especially the framissma and the entertainment team were amazing. The pool is great for a dip when it’s roasting outside. Absolutely fantastic rooms and food also.

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4.3

Google reviews (783)

Ivana Jankovic

Can't say anything bad about the hotel. We were there for a week. The hotel is very clean, the personal were super friendly, helpful and overall great. The room is kinda smaller, but for us 2 was quite enough (you have a balcony as well) and cleaned daily with fresh bedsheets. Breakfast is recommended and very good (a lot of various food, fruit, sweets, etc.). The pool was always clean, the terrace around also. You can also book the massage there. The near beach is 5 minutes walking distance. Overall 5 stars and we'll probably come again next year.

Teodora Lukić

The hotel was a wonderful experience for us. We were accommodated in the first building where the reception is located, and our room had a view of the street and the other building, which didn’t bother us. The room was cleaned every day, which is highly commendable. The breakfast was phenomenal, with a slightly different selection each day, along with some items that were available every day. Everything was delicious and fresh, truly a paradise! The receptionists were very friendly and made an effort to help us and answer all our questions. Truly, all praise!

Imran Khan

Positives: Value for money, location (close to beach), all amenities close by, friendly and amenable staff, especially on reception. Negatives: Poor A/C, No 'double' beds (only twin beds pushed together), cramped rooms, no bathroom shelves or storage, despite being 4-star there were no tea/coffee making facilities in the room and the safe is chargeable.

ISLANDICA VIAJESISLANDIA

Great location and very professional service from the hotel employees. Special thanks to Luis Cotoner. The stay in Mallorca was a birthday gift for 70 year old, and all went as smoothly as possible. I would definitely recommend BQ Amfora Beach hotel.

Adam Pap

The hotel is really nice. It is well situated only two streets away from the beach. Ya here are several bars and restaurants around so you don't need to go to Palma every single day. The airport is really close but you can't hear the airplanes at all. The room itself is quite small which means that there is not a lot of space for luggages and stuff. But it has a balcony which is cool to sit outside. It also has a pool with sun beds for a lazy day. Breakfast was amazing. A huge array of choices with a chef making fresh pancakes or omelettes. Staff was really friendly in all outlets of the hotel which is a huge plus.

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4.5

Google reviews (1161)

Hannah Fletcher

This is the third time we have come here. Every time we leave we immediately book again because we have had the absolute best time. The rooms are comfortable, with good showers and a nice balcony. The food is incredible. Every day is a different theme alongside lots of other yummy things. The cakes are also heavenly! Every member of staff is super friendly and helpful. However, what makes this place so special is the animation team. They are why we keep coming back. They are incredible people who work so hard to ensure that us and the kids have such a special time. Diego keeps everyone in check and is always up for a challenge, Armand is great for a chat about life and gives good ice cream recommendations, Lorena is the friendliest lady you will ever meet with a totally infectious smile (and made me a beautiful mermaid this year), Paige has an amazing voice and boundless energy, Nacho has all of the jokes (many of them truly awful but funny all the same!), Aleixa is just incredible with the children, nothing is too much trouble plus she is always smiling, Miriam is a total firecracker who will keep you chuckling for hours, Sofia is quieter but was a total star getting our youngest involved, and Laeti is wild and wonderful and like the sister you always wanted! They are totally amazing and we come back in the hope that they are here. We know they might not always be and we wish them so much happiness wherever they go. I could go on about how awesome you are forever (but it’s past bedtime!) Thank you so much Lucie, Isla, Hannah and Magic Mike xx

Aleksandra Makson-Kozlak

Very good 4* hotel. Barbara and George from reception are the best, they are so kind and helpful, resolving all your issues quickly. Kids entertainment team is good keeping children busy, Nacho is the best ☺️ even parents are enjoying anything he is doing. Evening shows could be better but still enjoyed it. According to food lack of chicken and beef but you can always ask to prepare it separately if they have meat.

Angela Connor

We stayed at Mar Senses September 2024 and we want to come back as soon as possible. There were so many positives about our stay at Mar Senses. The food was brilliant and fresh every day with a variety of options that changed daily. We required a strict Celiac Diet and each day we were shown a variety of gluten free options. We were offered gluten free bread and gluten free chips for each meal. Special gluten free deserts were also prepared. Another member of our party is vegetarian and there were plenty of fresh food options each day. Every staff member was helpful, professional and made our stay enjoyable. Everyone we encountered seemed to enjoy working at Mars Senses from the restaurant staff, lifeguards, bar staff, entertainment, cleaning, and front desk. We remarked on a few occasions how happy the staff seem. The resort was also always extremely clean. The beach was a pleasant few minutes stroll away. There are many little coves to explore nearby. The area surrounding Mars Senses is also clean and very family friendly. The area felt very safe. On our last day we discovered our return flights were cancelled. The front desk staff were very supportive and found us a room for the night and helped us while we resolved our flights. The front desk staff also made sure our return transportation was adjusted as well. Thanks George for your professionalism and your sense of humour for making a stressful situation enjoyable. You are a star. We will definitely be returning very soon! Thank you!

Emma Sutcliffe

What a lovely hotel with exceptional staff. We have arrived on holiday after my husband suffered a down turn in his health condition after booking this holiday. I was so scared we should of cancelled however I new the sun would be good for us all and the all inclusive a must for me - after spending my days caring and cooking for him and our daughter. Room amazing - the sea view is worth every penny. The food in the restaurant has a wide variety and there is theme each day. Breakfast is perfect and lunch is salad bar, plus variety of cooked. Desserts are not my thing but they have ice cream and loads of fresh fruit. Outside the times of the restaurant there is a buffet offered at the pool with pizza oven fresh pizzas which were a great hit with our daughter. The drinks are great, we did go for top tier at an extra cost on arrival but that's because I like Aperol spritz ! The facilities and reception staff have helped us so much, Barbera has been the most wonderful and accommodating person. We needed a wheelchair and she helped me book one, we needed taxis they booked them for us and everything to help us enjoy this holiday they have done. I had to take Andrew breakfast every morning and sometimes lunch as moving out of the apartment before then wasn't possible and they allowed this without a problem. It's been great, the beach is a walk down some steps but a beautiful cove when you get there. I liked Cala D'or and would definitely come back. Thank you 🤩

SJ

Hotel and facilities great for us, very clean with excellent food and drink options for the price. The photos both here and when we booked are a little misleading as one pool is for a different hotel now and our room was much more old fashioned than the ones shown. Location is brill, 3 min walk down steps for the beach and the shops are ten minutes away. Plenty of entertainment for all ages. Overall is excellent value for the price.

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4.2

Google reviews (2168)

Jo Flavell

Lovely hotel. Extremely rude and arrogant reception staff. Unhelpful and argumentative. Certainly not the way to speak to guests. Made me feel very attacked and upset. The cleaners were all very friendly and lovely. Just try to avoid the men on reception. Good location, modern and clean but would never return.

Gregory Convey

Staying for a week....include breakfast when you book. Breakfast is full buffet and well stocked and ran professionally. The only downside is they have a safe in the room but must rent a key with a deposit.

Pooja Mangal

I would highly recommend this stay in Mallorca, it was totally worth the money spent, the rooms were amazing, I got the beach facing view with breakfast and dinner included, they had a really good spread for food. The location also was great, the bus stand was right outside the hotel.

laurence szwajkajzer

Very nice hotel, well located. Rooms are good, with comfortable bed. Bathroom is a bit small. Food is excellent, many thanks to Esther, the chef from the restaurant and the sunshine☀️ very nice personnel at the restaurant . We defenitely recommend this place, close to the beach, public transports. Thank you for the great and fun holidays we are having 🌸🤩👍

Smeu Mihai

I would like to start this review by highlighting the exceptional service provided by the hotel staff, particularly the reception team. They were incredibly helpful and made a real difference during my stay. I had booked a package through Eurowings Holidays, but upon arrival, I discovered there was no reservation for my room. Unfortunately, there was no apology from Eurowings Holidays for the mix-up, which was attributed to a system error. As a result, I had to cover the full cost upfront and later seek reimbursement. While this situation was quite stressful, the kindness and professionalism of the hotel staff helped alleviate the tension and made the experience much more manageable. The hotel's location is excellent—approximately a 20-minute bus ride from the city center, with the sea promenade just around the corner. There are also plenty of options for grocery shopping nearby, so you can easily find anything you need. The breakfast offered by the hotel was of high quality, and I thoroughly enjoyed it. All in all, it was a very positive experience. Would I book this hotel again? Absolutely! Would I recommend this hotel? Without a doubt!

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4.2

Google reviews (1388)

N G

If you judged this hotel on first impressions of the facilities you would think it was great. Good pool areas with 3 pools, one suitable for toddlers kids club, onside shop and snack bar. The reception is bright and airy, with a huge bar area and outdoor entertainment area. Their is a walkway to the beach 50m . Where this hotel is let down imo, is the rooms. We had a suite, spacious and airy, it looks like two rooms made into one. Lacks basic facilities that UK visitors might expect(kettle,available for hire). Rooms themselves are tired and need re furbished. Breakfasts are decent, but I would not recommend the evening meal, salads and deserts are good; however the cooked meats are poor and selection is limited,to be Frank it was disappointing. Staff are very friendly and they have a good kids club. However the glaring fact remains it needs investment,it could be so much more. The patrons are predominantly German and hence it caters mainly for this clientele. Definitely not a 4 star.

Uwe Lieben

Cannot recommend this Hotel. Food is an incredible amount of choice but the quality is really bad. Consider a concrete mass production bunker.

Seyfeddine Bennaceur

The hotel should not have the beach advertised in any of their promotions as long as it is not under your responsibility: the beach just in front of of the hotel is ran by the municipality so you have to pay a bit more than 18€ a day (in addition to the 3€ per person per night as tax paid at the hotel upon arrival). We appreciated the effort of cleaning the rooms every day it makes up for the very old furniture and towels and the salty running water. No mention of allergies in the restaurant you cannot ask the staff at every stand about its contents especially when they are multitasking and serving sometimes half cooked pancakes or churros (the restaurant staff are very kind though). It is nice to have mini fridges and air conditioning in the rooms but is it better if those are working properly. Eight nights at a hotel on an island dining on site every day 0 times had proper sea food prepared is a shame really (beside the sticky Paella) The location is great really everything is close by and I really mean everything as there’s not much to see or to do in Can Picafort besides relaxing at the beach.

Lina Zakaria

We had a fantastic stay at this hotel, reception is lovely and all staff specially cleaner Carmen is very nice and made sure our room cleaned daily. Food is amazing, varied, delicious and everyday is different things . We will definitely be back. Thanks for all the team.

Jon Heart

My recent stay at Eix Platja Daurada Holiday Resort in Can Picafort was nothing short of spectacular! This resort is a true oasis, perfectly situated near the stunning beaches and offering a vibrant atmosphere that caters to all ages. Upon arrival, I was greeted by friendly staff who made the check-in process smooth and welcoming. The resort boasts spacious, well-appointed rooms that provide a comfortable retreat after a day of exploring. I particularly enjoyed the beautiful views from my balcony, where I could unwind while soaking in the Mediterranean sun. One of the standout features of my stay was the exceptional entertainment lineup, highlighted by a live performance from the Vocalistic Band presenting the Kool And The Gang Tribute. Their show was an absolute blast! The energy was infectious, and the crowd couldn't help but dance and sing along to their timeless classics. It was a night filled with joy and nostalgia, and it truly felt like a celebration. The entertainment didn't stop there, they also delivered an impressive performance, showcasing their incredible vocal talents and engaging the audience with their lively tunes. Their ability to create a fun and inclusive atmosphere made the evenings at the Platja Daurada feel extra special. Whether you’re lounging by the pool, enjoying delicious meals at the resort’s restaurants, or dancing the night away to live music, Eix Platja Daurada Holiday Resort offers an unforgettable holiday experience. I left with wonderful memories and a desire to return to this fantastic destination. Highly recommended for anyone looking for relaxation and top-notch entertainment, especially The Kool and the Gang Boys.

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4.1

Google reviews (2954)

Rhys Robinson

4* review for a 4* hotel what more could you ask for. Rooms are clean and tidy with food being what you would expect from a 4* holiday. Could fault what we paid for. Wouldn’t recommend for those who are fan of seafood as that was a lot of what the food was. My partner had been here as a kid and I would definitely stay again.

Paige Roberts

Myself my partner and our 1 year old are currently here And it’s probably the worst hotel we have stayed in the food is absolutely vile it made my child extremely unwell with sickness and diarrhoea for 4 days to the point where he had to be seen by medical professionals We have had to eat out everyday just to get a decent meal The entertainment is okay but mainly the same thing every night Items of clothing and our son’s teddy have been stolen from our room too!! It’s meant to be a family hotel but it’s not child friendly at all You have to paid 3-5€ for any ice lollies or ice cream the burger and pizza bar are terrible too Only good thing about this place is that it’s a 1 minute walk to the strip of shops and restaurants

Shona McGregor

Very friendly staff. Rooms very quite small, but I think it depends on where you are? The restaurant is hectic.People everywhere and having to move out of the way all the time. The bread is in one place and the butter is a different room. The same with the milk for tea. I would've preffered premium drinks as opposed to local wines and spirits. The staff were all so nice and really made you feel like they wanted you to enjoy.

Cornel Klein

We went to this awesome place with my fam in 2023 and it was totally lit! Everything was top-notch – the rooms were spotless, the food was bomb, and the drinks were killer. The restaurant had a killer view of the Sea, and the pools were super clean. We didn't spend too much time there 'cause we preferred the beach, which was unreal. The water was crystal clear, and the view was breathtaking. The only downside was that it got a bit packed on weekends. The staff was super friendly and helpful, and the programs were alright. The night shows were kinda meh, but we had a good time anyway. We actually went to the Globales Samoa the year before, and their shows were way better. Overall, it was one of the best vacations ever!

Ann Cook

This is our third time back to this fab located hotel. Rooms fabulous snd kept brilliantly clean. The animation team are absolutely exceptional and fantastic at all they do, the bar staff work their backsides off and always smile. Sadly the food part has gone downhill, the snack bar food was always cold, not so much choice in the restaurant too.Desserts were virtually the same thing and tasteless.

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4.6

Google reviews (1324)

Joanna Gizielska

Everything has been great so far except a couple of minor inconveniences. I feel that a hotel of this rating should routinely provide bath robes for guests. I've never stayed anywhere that doesn't and those hotels were of lower standards. Here they will ask you for a €25 deposit and you need to collect it from reception. Also water and a kettle in the room would be nice. The selection of food is great though. Overall would recommend.

Adam Walding

Excellent stay! Room was well furnished, communal areas well kept. Plenty of space for bike storage overnight if you're renting bikes. The system where you're allocated a table for your stay and that's your table throughout works well (especially as a solo traveller). All staff were friendly, and the 'skip room cleaning and get a 15€ drinks voucher' was a great incentive. Plenty of variety at the buffet and different options each night. This hotel is a little off the main strip (an advantage in my opinion) but is still on the main Can Picafort - Alcúdia main road with all the good transport links. If I'm back in Alcúdia, would book without hesitation.

Millie

Amazing stay! Stayed for 5 days (4 nights) in mid September. Good weather and good fill of people. Staff were amazing, helpful and attentive. Special mention to Nina on reception and Alejandra in the dining room. Room was perfect size for 2 - had a standard balcony room. Really clean and had the right amenities. Amazing rainfall shower - quite accessible to most. Small fridge in the room to cool our drinks overnight. 2 big pools outside (plus kids pool) and 1 smaller pool inside with the gym. Never had to wait for a Sun lounger - could always get one in the sun. Super lovely staff in the bar/ poolside. Good prices for lunch and snacks too.

Gabriel Laguárdia

An excellent place to stay! With a super friendly staff and really good food, it can't go wrong. I had a 2-meal stay (breakfast and dinner), and I ate much more than I should. It's a family hotel, with comfortable rooms, and all rooms have a view (you barely can see the ocean, but it's a nice view nonetheless). The staff is super friendly, and on all meals you stay on the same table, which allows you to get to know and be known by the staff. I give a special compliment to Rosa, which was super nice to us (me and my wife) well on the meals. The bar by the pool was also good, and I recommend the paella. It has a very good value for the money (around 15 euro per person). The dish is for at least two, but can easily feed 4 people. Overall I recommend it. The downside is that the dinner does not include drinks (you have to pay for them). The location is good, but can be a downside if you are looking for a place on the beach (1-2 blocks from the beach).

Red One

I recently returned from a wonderful stay at Grupotel Marítimo, and overall, it was a fantastic experience. The hotel is ideally located, offering easy access to the beach, around three minutes walk, and nearby attractions. The staff were incredibly friendly and accommodating,always ready to assist with a smile, especially Isidor at the restaurant .The rooms were modern, spacious, and impeccably clean. The facilities, including the three pools and fitness area, were top-notch and well-maintained. Breakfast was delicious and offered a good variety to start the day. Additionally, if you choose to skip room cleaning, you’re rewarded with €15 worth of drinks, which was a nice perk during the stay. However, the one downside of my stay was the air conditioning. It was quite noisy, which made it difficult to get a full night’s rest on some occasions. While everything else was wonderful, this small issue did affect the overall comfort. Despite this, I would still recommend Grupotel Marítimo and would consider staying again if the AC issue gets resolved. It’s an excellent hotel that offers great value for the price!

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3.9

Google reviews (1625)

Mirela Mihai

I had an amazing experience there! I had sea view and this made my holiday to be better. The room was clean and I found there everything I needed. I recomand them! 🤩

Annaliese Ashmore

Having read some mixed reviews about this hotel i was unsure on what to expect. Upon check in, the lovely ladies at reception confirmed I’d been upgraded from a single to double room, which was a fantastic surprise. The hotel pool is peaceful, clean and well maintained, with views as good as expected over the sea. It’s clear from the photos the pool isn’t large, nor is the Nixe next door at three times the price. If you want an Olympic pool this isn’t the hotel for you. Breakfast offers a large choice and the restaurant offers both dining inside and out. There is a large gym with lots of equipment and yoga/pilate classes. Sitting on my lounger over looking the sea, I can’t see what there is to complain about. I can’t comment on all the rooms but mine is modern, spacious and in good condition. Staying for a wedding in a few days time and enjoying the relaxation in the lead up. Leaving a positive review as this hotel doesn’t deserve some of the comments. London guest October 2024

Sandy V

This a nice hotel which has a fantastic location, view and atmosphere. They had activities available, with a gym, spa, and an outdoor pool. The view from my room was nice, and during the night, I could only hear the sound of the waves! However, I think it needs a bit of TLC. Over then that, the staff was friendly, helpful, and was available 24/7, which is a bonus when you arrive late or leave early. They can call for a taxi, which is cheaper than an Uber. The buffet was so diverse and tasteful. There are many souvenirs, small supermarkets and clothes shops available within walking distance. The number 4 bus takes you to town and is very frequent. To be honest, there is no need to rent a car if you are just coming for a few days. I will certainly recommend this hotel for friends' gathering and for a romantic escape or just to a solo traveller.

Christian Hoff

Nice staff and breakfast. Rooms are a bit tired and the pool area is too small for the hotel and it’s guests. This results in to less snbeds and guests blocking them from early morning, and not using them until later. The hotel is located really nice on the beach and int the small town which has great restaurants

Jhoan Sebastian López Parra

The only good thing of this hotel is the location. Noisy workers since 8 am, unavailable swimming pool, room conditions are poor.

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4.2

Google reviews (1854)

Solveiga Blium

Beautiful location, 8 minutes from the airport and it is outside the city, so if you are looking for a relaxing and calm place this is the best. The room was very clean and confortable. The food is great. Everyone who worked there was exceptionally kind and helpful. The location was superb with a beach directly across the street and many restaurants and small grocery stores nearby. In addition, it was convenient for the tourist train and a nice walk along the water all the way to s'Arenal. Highly recommended.

Claire

We stayed at the end of October, the hotel was clean and cosy. Not alot of sunbeds but did not matter to us as the hotel was quieter. If you love the beach, it is the perfect hotel. Staff were friendly and helpful, breakfast was nice enough with plenty of selection. Value for money. We hired bikes for the four days we were there and were able to house them at the neighbouring sister hotel over night. Lovely stay, beautiful views too. Roof top bar is a must before heading out for a meal!

Hunor-Chris Bocz

The food on the half-board plan and stunning views from the rooftop pool were definite highlights. The hotel’s location right along the coast made it super easy to reach both the city center and airport with quick bus connections. While some of the staff spoke limited English, and the main waiter was a bit strict (even borderline rude) about meal time limits, one standout waitress made up for it with her warmth and enthusiasm. Overall, a great pick for a short stay in Palma! Solid 4*

Kat

Lovely clean hotel, nice rooftop terrace just a shame pools are very cold and very small. Spa has to be prebooked and not with a pool and gym very small also if you like to use those things. Food was nice at dinner, especially the salads, breakfast was ok. Staff friendly too. Always loved the location and have been to Can Pastilla many times. Probably wouldnt book again purely due to pool size as i do like to swim but otherwise definately would come back.

Cheryl Armstrong

My husband and I had a nice stay at Hotel Las Arenas. Located across the street from the beach, we had a sea view room on the 3rd floor with a balcony. The room was very comfortable to stay in. Our bathroom had two walls of glass with frosted glass in the center of the walls. The rooftop infinity pools and bar are awesome! Great views of the ocean and a wonderful place to watch the sunset. There are many restaurants to choose from in the area. A delicious breakfast is included and there is a nice variety of items to choose from. Also, the hotel is a 10 minute cab ride to the airport. We received a Welcome Gift of a bottle of wine but unfortunately it wasn’t delivered until 8:00pm with no glasses. I asked a couple of times for it but to no avail. We had to take it home on our flight. It would have been nice to receive it at check-in so that we could have enjoyed it then. Also, we received no information about the hotel when we checked in. I would recommend staying at the Hotel Las Arenas.

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4.2

Google reviews (573)

Elizabeth

Lovely hotel on great location to the beach. Rooms were clean and food was good. Only downfall that no food or drink was left in the min bar even though we sent a request on Expedia 2 days before(where we had booked it) and asked for water or some snack, however when we arrived at 5am the next morning, nothing was in the Fridge. This has been the first hotel (all inclusive) that we have not reviewed any small welcome drink/package. Pools were small, and we did not ever get space to use the front terrace in the entire week we were there as it was too busy with no space.

Jill Pickup

Just returned from a 10 night all inclusive stay. This hotel is lovely. Exceptionally clean. Food very good.Our room was on the 4th floor overlooking the pool and was cleaned every day. The staff are amazing. Special mention for Gabriel, Marina and Havel who all worked tirelessly on the pool bar and always with a smile. Always got a sunbed, but people queued for the posh ones on the front, but plenty at the back. Cala Millor has plenty of shops and a number of bars and restaurants. Will definitely come back and would recommend this hotel if you want a quiet holiday as its adult only and only evening entertainment on 4 nights.

Valérie Forget

I chose this hotel to celebrate my partner's birthday and it was the best decision I could have taken. Everything was perfect! The hotel is beautiful, the cleanliness is impeccable, the service is amazing, the food is diverse, the location is great and the sea views are breathtaking. Literally every single employee has been adorable to us. (Special mention for Hafid at the Chill Out bar : best bartender!) 100% recommend and will be back.

David Kennedy

Just the perfect hotel. The staff are the most helpful and friendly we have experienced in all of the years we have been coming to the island. The food is varied, fresh, and well prepared. Catering for all diets. I am a vegetarian and have no problems Rooms are fresh and modern and kept clean and tidy by housekeeping. Although having five floors of rooms the hotel still manages to maintain a boutique hotel feel. Nice seafront location close to shops and amenities, The hotel was happy to answer any questions we had before travelling via email, replying very quickly.

jay D

Just come back from a 6 night all inclusive stay at this hotel. And all i can say is WOW absolutely amazing, from the staff, food, facilities. Everything is fantastic Rooms are spotless clean Pools always clean, plenty of sun beds, front or rear of the hotel. All Staff very friendly always happy to help with anything. Food was probably the best part for myself anyway, Everything cooked was done too a high standard, always refreshed if getting low, plenty of options to suit even the fussy eaters. 100% going back next year

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4.2

Google reviews (539)

George Rae

Spent 3 weeks in Plaza hotel from 13 March until 14 April To celebrate our Diamond wedding Anniversary Took a suite. Beautiful Unfortunately l had an accident at airport on arrival Had broken nose and fractured arm From the evening we stepped in the door of the hotel the staff were marvellous Tony and Mell as well as all other staff were so caring towards me and l cannot thank them enough for making our stay as good as it was under my circumstances Even giving us a lunch on the day of our Anniversary Would recommend this hotel to anyone it is In such a good position in SP Restaurant staff were wonderful As well cutting up food for me Food is excellent We really had a lovely stay Could not find one fault in this hotel So thanks to everyone again for their kindness Definitely recommend it From George & Mary

Ruben Petersen

Good things first: very close to the beach, many restaurants and shops nearby. The hotel offers free beach towels (this shouldn’t be something I have to mention here, but there’s nothing else positive). Now to the bad stuff: (1) Dirty rooms & poor cleaning: The pictures were all taken directly after checking into the room (it should’ve been intensely cleaned. Spoiler: it wasn’t). Whether it’s a red smudge on the pillow case (shouldn’t that be changed at least after every guest?!), dusty surfaces (only the large ones like a table were cleaned), fingerprints on mirrors, a smudgy bathroom door or brown spots next to the toilet - it’s not what I‘d expect from a 4* hotel. Check out the pictures they speak for themselves. Ah, and before I forget: the shower drain didn’t really work so you had to pause your shower if you didn’t want to flood the bathroom. (2) Noisy „deluxe“ room: don’t book the so called „deluxe“ room. It’s right next to the stair case and you can hear the lobby music in your bed, hear each word of every conversation on the hallway and the light from the hallway is visible in the room from under the door as there is a close to 1cm gap. Additionally the room doesn’t have a hallway so the door is directly next to the bed and opens toward the bed (btw there’s also no „do not disturb“ sign). Of course we wanted to switch rooms: see (3) to find out how that went. (3) Unfriendly receptionists: First of all, not all of them are bad at their job. One of the three was very friendly and helped us to change rooms. She‘s the reason why this is a 2-star review and not a 1-star review. So after checking in and realising how noisy our room was, we went to the reception and asked the guy whether we could switch rooms. His answer was: „Really? We never had a complaint for that room, all our guests want to upgrade to that room. I don’t understand why you want to change rooms. And we don’t have other rooms available. Maybe ask again tomorrow.“ Very customer focused - not. The next morning we asked the friendly receptionist and she was understanding and said that on this day it wouldn’t be possible but she’d try to move things around so we can switch rooms the next day. Luckily we could, that didn’t make the new room any cleaner than the old one but at least less noisy. Of course the experience of the third receptionist should not fall short (it’s not that bad, but didn’t help our experience): since we travel with light luggage and the hotel offered beach towels we didn’t bring any. So we were using 4 towels for 2 people at the beach. 2 to lie on and 2 to dry after swimming in the sea. After 5 days with the same towels we wanted to switch them. When handing over four towels and asking for four new ones, the receptionist said: „Four? Okay“ her tone and eyes said „what do you want? That’s not a legitimate ask“. She handed us the towels but couldn’t resist saying „see you in two days“. Again the tone was saying something else: „don’t you dare coming back earlier to get new towels“. Again so service oriented. (4) Bad breakfast: Of course there are different expectations of good breakfast from different counties or cultures. Since Santa Ponça has a lot of British tourists we were expecting English breakfast (which is not my favourite but it can be really good!). In this hotel: it isn’t! The scrambled eggs were watery, the baked beans had more sauce than beans and the cheese and sauces all were cut in different thickness. Also the atmosphere wasn’t very welcoming.

Aoife Ryan

Really enjoyed staying here , stayed 5 nights . Beds I found were very comfortable rooms are small but perfect for two people staying a few nights . Location was great first time in santa ponsa area and was really great spot . Hotel Breakfast was nice and cocktails and bar service was great. Pool area was kept lovely and clean and pool was nice size. Pool didn't open till 10 which was great no one really reserved Beds either so there was no racing for Beds. We went down at 12 one day and still plenty of Beds left. Only fault in the hotel was the noise from the outside but I think you'd have that giving where the location is close to the buses and taxis but sure that's only in the morning . I definitely would stay again if we were to return to this area.

Andy Mason

The wife and myself went there for a meal . We had the ribs . Best ribs I've ever had . Full of meat,with hardly any fat on them ,and the barbeque sauce was amazing . Really enjoyed them . Followed by hot cherry pie and ice cream. Great friendly service with a smile . Have a try . You won't be disappointed 👍

André Gielliet

Unfortunately one of the worst experiences I've had in a hotel in recent years. The pictures speak for themselves. Dirty toilets, torn sheets, blood stains under the armchair. The staff are helpful and very nice, but can't make up for the negative aspects. On the 4th day the elevator was out of order. No apology, just a note that it just wasn't working. On the 4th day we were more or less forbidden to smoke on the terrace at breakfast. Why only on the 4thday? I am Not comment in the breakfast Lady in friday. All in all very disappointing. And that for an average price of 203€ in one of the 3 suites.

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4.2

Google reviews (689)

Sergiu Vicas

Simply amazing. We had a great room with a beautiful sea view. The beach is 1 minute away from the hotel. Also full of restaurants and cafe places in the area.There is also a cycling path and running path close to the beach. You can rent a bike from the hotel for a whole day. The rooms are not very big, but they are very clean. The staff is very friendly and reception available 24/7. The hotel also has a pool available for the customers. Ciutat de Jardin is a very quiet and safe area and great for a holiday. The beach is big enough and made out of smooth sand. It is also situated 5 minutes by car from the airport and the shopping center. The bus station is also very close and you can use it to go to the city of Palma.

Fern

Really lovely hotel. Basic but clean, nicely decorated and lovely staff. I couldn’t believe how close it was to the beach and although maps says it will take 1 hour to walk to centre La Palma, it is probably 40/45 minutes and that goes quickly as it’s gorgeous scenery on route! Staff were so great, they helped me move rooms as the lift wasn’t working and I can’t climb too many stairs, they recommended places to eat & explained how to use the public transport. I have given this hotel a three star instead of four as the lift was broken, the pool table was out of order and the rooftop bar was closed. I feel if these things were fixed/open it would be a 4 star for sure. The pool is a lovely size, quiet and very clean. I would go back!

Julia Coutto

The hotel is good, and the location is nice, very close to the beach. It's not in the center of Palma, but it's also not too close to the airport, which saved me from hearing planes taking off all the time. The rooms are small but clean. The staff is very friendly. I think we paid 110 euros per night, which could have been less in my opinion.

Lynda Mcgrane

Lovely little boutique hotel, staff are so pleasant and helpful. Love it here.

Joseph Thurston

Pros: really friendly and welcoming staff, great location 2 minute’s walk from a fantastic beach, rooftop bar with modern aesthetic, scenic walk along the seafront to Palma but it will take you about an hour (or 30 min by bus) Cons: small rooms with little to no soundproofing, lack of sockets (none next to bed), planes landing and taking off can be heard from rooms, no direct access to the airport via bus, breakfast was ok. Overall, I found the quality of the rooms in particular to be lacking considering the price. And if you’re sensitive to noise, this may not be the best hotel for you. However, it’s nice enough as a short family getaway or perhaps for older guests, given the laid-back location outside the hustle and bustle of Palma.

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4.3

Google reviews (1230)

Susan Dever

Lovely place, I would definitely like to go again. We went in April 2025, it was full of cyclists doing their thing. We were a party of 4 various ages just enjoying a four generation girls week. The Spa was lovely and there was so many other pools to choose from, including an over 18's pool which I dubbed The Granny Pool, my favourite spot. Food was great and gluten free was well catered for.

Alex Pylnik

Great hotel, friendly and helpful staff. It has spa with a steam room, sauna and massage service as well as bicycle garage. We had a half board package and food was delicious with great selection. Thanks to all kitchen and dining area staff for all delicious food and great service. Our room was a bit noise from trucks that bring food, pick up garbage, bottles, etc and there wasn't much sound isolation from neighboring room as we could hear someone snoring every night. Also we were often woken up by noise from staff elevator. Overall, we really enjoyed our stay at Zafiro Tropic and would definitely recommend it.

Phil Blaylock

Rooms are tired and dated. I moved out of the first one because it smelled of drains and the ground floor window didn't shut. There was a constant whining noise outside the second room, which stopped me from sleeping (it didn't help that the window didn't close properly), sitting outside, or even using the bathroom in peace. The aircon didn't work. Food was ok. Staff were friendly and helpful.

Vera Maag

The hotel was nice, not too crowded in February and very good food. People at the reception were also super friendly. Negative: The Zafiro Bike Shop. Although the guy in the store was super friendly, we cannot recommend renting bikes there. We rented two bikes and both of them ran out of battery (although we’ve asked before!) and no reimbursements were made except of a bike swap which should anyways be included. Heard from another group with the same battery issue, too…We would definitely rent our bikes somewhere else. Also the indoor relaxation area is unfortunately not really relaxing with a lot of kids running around and screaming.

Michaëla Van der Wilt

We stayed here with the organization Flamme Rouge in Mars in room 1107. + Friendly and fast service in the restaurant + Food was reasonably good and varied every evening + Location is close to the beach, a few small supermarkets and trendy beach bars, Alcudia old town with markets and a small harbor. For the larger sights you have to drive at least an hour. + Rooms have a kitchenette - No drinks from the minibar were offered - This was probably communication from Flamme Rouge with the hotel, but when we arrived at the hotel, we were told that there would be a packed lunch in the evening, because we could not get food in the meantime. The hotel gave us 2 dry rolls without butter, only dry salad in between. It was not a good start to our holiday. At the bar we got some leftovers because they felt sorry for us. - Our entire body is covered with bites from bed bugs in places where it cannot be from mosquitoes. Our friends in other rooms had this too. Now we have to throw our clothes away. - The spa is outdated. There is 1 small sauna and 1 Turkish bath. The indoor and outdoor pool is not heated and children are allowed. - We got a very outdated room in comparison with our friends. You should not rent this out in its current situation. The tv does not work, matras is through-seated, toilet seat is moving and the mirror peeled of. - Entertainment at this time in the year is nearly zero. Considering it a sports hotel in the mid-seasons they could at least broadcast the big sport games on the screen that they have in the lobby.

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4.3

Google reviews (1086)

Dee S

Only giving a 4* this time as our room was facing the street and the Hotel opposite, we asked if we could swop for one with the view to Palma that we have had previously but was told we would have to pay 20€ a day! So was very disappointed. Also the fridge isn't great, had some bottles of water in there for a couple of days and there still not cold. But over-all it's a nice Hotel and would recommend

Ati

It is an ok hotel, but considering the high price, it is good for you to know that it is not a 4 star hotel in terms of quality; the swimming pool is not so big and the rooms are very small. It is near the airport and this noisy at night… the rooms are not insulated, and you can hear the neighbours. The rooms do not even have a water boiler, and the bar is not open early in the morning; so you can’t even buy a coffee if you want. The rooms are clean and the staff are friendly. We would not go back there as it was not really comfortable for us. The restaurant has quite good food and service. The internet is very fast, and they rent bikes which is very convinient. The lobby or restaurant area is also good and spacious; you could work from there if you have to, like we did.

Morten TS

Clean and comfy with a great sea view. Good location near the airport. The 24/7 reception can get you a taxi in the middle of the night and you'll be in the airport within 10 minutes. No complaints.

Brandon A

One of my favorite hotels of all time. Best hotel breakfast I've ever had and the view from the room was incredible. The value outweighs the price without a doubt. The front-desk don't speak great English, but we were able to communicate what we needed to. It's a bit far from Palma, but we were still able to walk there and there's a nice bike path/sidewalk that takes you there right along the water. Given the opportunity, I'll stay again.

Marie Jung

Nice hotel, amazing view - bargain! Also very friendly staff:)

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4.5

Google reviews (814)

Richard Sowden

Excellent hotel. Lovely rooms, pools and facilities are great. Food is also great. The only negative I have is the kids club. Whilst there were more German guests at the time we stayed, all the announcements got the activities were made in German, meaning my son ended up in tears a few times as he missed out on taking part as we were not able to understand German.

Rachael Howarth

Really enjoyed our visit to this hotel. Our room, while not massive, was clean and comfortable. The food was good, even the picky teenager liked it! We particularly enjoyed the gala night. The pool was large and beautifully clean. The hotel provided fresh pool towels every day. There were always plenty of sun loungers. The bar staff were great, we played cards in the evening and they would come over every so often to check if we wanted more drinks. The only downside was the noise from the club next door. We were halfway down the building, facing the pool and we did manage to sleep but it was really quite loud, especially at the weekend.

Lauren

We have just returned from a relaxing stay at Hipotel Said. We were greeted by the hotel manager who works the night shift! He greeted us with smiles and laughter even with it being 1am in the morning. The pool area is lovely and there are plenty of sunbeds, so there was no need to rush down early to get one. We had our rooms cleaned beautifully every day. The bar staff were very attentive and made the best iced coffees and cocktails! A special thanks to Juan Pablo for always making sure we were topped up with drinks. The entertainment guy effortlessly switched between Spanish, German, and English and we joined in with his aqua gym classes which were so much fun and hilarious. The food was lovely, particularly Gala night on a Thursday evening when you are greeted with canapés and glasses of fizz. The beach is a 2 minute walk away with lots of bars and restaurants and the Havana nightclub is just down the road. Thank you for making us have such a wonderful holiday. We will definitely be returning 😊 xx

Jane Ryan

Wonderful hotel, impeccable service,spotlessly clean and food amazing. Location great for walking to the beach and shops but unfortunately near a couple of bars that play loud music until 3am. The air con and the fact that you don't open the patio doors at night help to mute it a bit and it isn't the hotels fault at all. I would still compromise with that for all the fantastic things about this hotel and would go again but maybe take ear plugs!

Jana Nguyenová

In general the hotel is great. Everything beautiful and clean. Staff is nice and helpful, very kind to children. Location of the hotel is great, the beautiful long beach is 3 minutes away. There is long street with shops, bars and fun park with attractions for kids right behind the hotel. Bus stop right in front of the hotel. The pool area is beautiful, very clean with small pool for kids and one big pool. If you want to find free sunbed, it is better to go after breakfast, because it is hard to find any free sunbeds in the afternoon, especially if you are in larger group. Food was mostly delicious, I would welcome more vegetarian choices and after a week I started to get a little bit bored because meals were repetitive. Restaurant staff was very friendly, especially Mari, Amalia, Fatima, Marina, Amara, Antonio and Pedro, I am sorry, that I can't remember all names. The biggest minus was noisy room. There is night club next to the hotel so if you have problem with sleep you will need earplugs. I knew about this problem from reviews, so I took that into account and packed one. Beds are very comfortable. We had a room with pool and sea view, it was quite small but clean. Chambermaids were very kind, always smiling and they always left room perfectly tidy. Minidisco for kids almost every day and lots of different activities for kids and adults during the day. We enjoyed our stay at hotel Said and we would like to come back one day.

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4.4

Google reviews (5840)

Kevin Cochrane

Overall we were happy with our holiday in this hotel. The room was fine, albeit a little dated and could do with some refurbishment, we were a family of 4 (2 adults & 2 kids) the kids “beds” were the sofa and a pull out bed, not ideal but we pushed them together and the kids loved this idea. We also had an issue with our shower leaking into the bathroom which I have seen on other posts, we did report this and it was attempted to be fixed but to be fair to the hotel I don’t think it can be fixed without changing the door for the shower. The food was hit and miss, some nights very good variety and other nights not so much but I guess that is down to personal taste. There is not a lot of options for kids I would say but again I guess that depends on what your kid would eat. The restaurant doesn’t seem big enough for the amount of guests so it can be a bit busy but the staff keep the tables clean in a very timely manner so it’s not so bad. Pools are fine although in the busier summer months I can imagine it being a bit of a rush to get a lounger. Entertainment at night is good, kids disco at night keeps them happy. We stayed in the Mallorca building which has a great view of the stage from the balcony which is perfect if your kids don’t like loud noises too much like our son. Kids club was fun although we weren’t exactly sure what was happening and when until the second half of our holiday so we missed a lot of activities. The game room is very dated, some of the machines either aren’t on or don’t work, same with the rides in the seating area, the majority of them were off for the whole week we were there. All in all we had a good stay here and we enjoyed ourselves so I would recommend but maybe temper your expectations of a 4 star hotel because in reality I think Eurocalas is more like a 3 star for what you actually get but it is still a good hotel for a family to enjoy a holiday

ann herbert

Lovely hotel, helpful staff, good food, plenty of Sun loungers, fab pools (especially the kids one), a tad far from everything but the bus stop is outside hotel and you’re in shopping area in 10 mins, a short walk away from bars showing UK football, very clean. We had a fab stay and my 3 year old Grandson loved it.

Michael McPartland

It's not a 4 star hotel. From flies coming up the drains to rats being caught and/or poisoned. The food was reasonable however a lot of it was clearly bought in. The staff were all friendly. Long story short we had to swap several rooms. Which rectified our situation to some degree. I ended up paying more. The coast area is beautiful however the hotel is quite far away. Not that this was an issue. The hotel needs some serious renovation and the lifts are horrific. Even the staff cleaners complained about them to us. We won't be back which is a shame as the staff were generally excellent.

Stephanie Cole

For the money it's a 10/10. Wasn't happy with our first room being so high up. We were moved with no issue. Staff helpful. Food good, completely as expected in an all inclusive. No better no worse than previous holidays. Plenty of alcohol options, cocktails included and nice. Loads for kids to do. Loads of sunbeds and umbrellas, never an issue. Some reviews I've previously read are harsh. For the money you get what you pay for. Hotel is maybe a bit dated but it's clean and the staff are good, pools are great. Glad we came.

Zelda Lang

Always plenty of choice in the restaurant. Very well displayed. Rooms comfy beds clean tidy. Staff always welcoming and smart. Entertainment more for children but fun. No complaints pool areas nice tidy clean pools a delight. Thanks we don't want to go.

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4.4

Google reviews (3181)

Erik Palmqvist

We’ve just spent a wonderful week at Alua Gran Camp de Mar and couldn’t be happier with our stay. From the moment we arrived, the staff made us feel welcome with their friendliness and attention to detail. The hotel itself is beautiful and the pool area is absolutely perfect — clean, relaxing, and with stunning views. The food exceeded our expectations with plenty of variety and great quality at every meal. We especially loved the themed nights and the fresh local dishes. In the evenings, we really enjoyed the entertainment — there were fun shows, live music, and even some lighthearted competitions that made each night different and fun. All in all, this hotel has everything you could ask for in an all-inclusive stay. We’re leaving relaxed, happy, and already talking about coming back. Highly recommend!

Sebastian Sjölund

Alua Gran Camp de Mar is a true gem in Mallorca! We stayed here for a week and had an amazing experience. The staff were consistently friendly, professional, and attentive — they truly go out of their way to make you feel at home. The hotel and its surroundings are stunning. The pool area is spotless and inviting, with plenty of space to relax. The food was another highlight — so much variety and everything was fresh and delicious. There was something new to try every day, which kept things exciting. Evenings were a blast thanks to the great entertainment. From live performances to fun competitions, there was always something to look forward to after dinner. We give this place top marks and would recommend it to anyone looking for a relaxing, high-quality all-inclusive holiday.

Hugh Reid

Amazing 3 night stay. Arrived first day of the season after a last minute booking. The area is incredible, right on the beachfront in a cove. Hotel was clean and very attractive. Had a sea view room, apparently the air con was still in heating mode so we had to sleep with the window open but was nice falling asleep with the sea. Downside is the leaf blower alarm at 0700 but meant we could enjoy the day. Food was exceptional, if you like your sea food you are in for a treat! Natalia on reception is our absolute star along with all of the front desk team and bar staff. Entertainment wasn’t up to our fancy but we weren’t here for that!

Amy Thistleton

Can not fault our stay here, the location is amazing, right near the sea and not far from the towns with shops/restaurants. The rooms are exceptionally clean. The food has been excellent, I feel there’s plenty of choice to choose from, and lastly the staff here really couldn’t do anymore for you. Ricardo and Alex in particular are a credit to this hotel and I hope they get some recognition! Thanks again I will definitely be back :)

Ashley Orellana Malloy

Myself and my family had a wonderful time at Alua Camp de Mar! The facilities were amazing, with beautiful pools and gardens. The service was outstanding, and the staff were incredibly friendly. A special mention to the attentive lifeguard, who kept a watchful eye on the children and made their experience memorable. Highly recommend this hotel for a family-friendly getaway!

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4.4

Google reviews (2971)

David H

Room was very nice although being on the back of the hotel. Location was ok just a little out the way of the main shopping area and cathedral but meant was nice and quiet at night other than 1 night out of 3 when traffic built up. Food in the restaurant was also very tasty.

Antonio Dedic

Such a nice hotel! Definitely not a hotel for a beach vacation though. The rooms are top notch, but you’ll need the view of the marina. Some rooms are next to the stairs, which may be a little bit too loud for some people. Lobby is one of the nicest ones I’ve seen. Staff is going out of their way to help you. I’d come back

Rosie Posie

I stayed in a basic room on floor 6, my boss in a luxury one on floor 1. Both rooms themselves are the same size, it's just the sea view Vs city scape, access to sun loungers, spa etc that makes up the difference. If you want a base for exploring this is perfect and the buffet breakfast is definitely worth paying extra for.

Tavishi Matthews

I attended a 2 week meditation conference at this hotel with my friends. It is a beautiful hotel and the workers are extremely professional and helpful. The location by the waterfront is fantastic. It is less than 2km to a gigantic shopping center. There are restaurants, cafes and supermarkets close by. Highly recommended.

Lisa Stock

Very much enjoyed our stay at the Melia Palma Marina: - The Level lounge is excellent! Great food and drinks during cocktail time (5-7) and also outside this time. Split into different areas - restaurant, lounge, balcony and a great working area - Lounge was very relaxing and nice touch having big screen to watch sport over a free drink and snacks! - Rooms were clean and OK. Amazing view of the cathedral and marina. - downstairs restaurant, bar and lounge all open plan so may get crowded in summer - Pool wasn’t open and was disappointed with the Spa. Doesn’t open until 11am and you only get access on 1 of the days. Staff were very rude! - Location is the other end of the town to the shops etc, but nearer the bars and in summer clubs. - Taxi from airport was easy and only €25. Cab to train and bus station was €10. - Lovely Italian a few doors down and some nice restaurants close frequented by locals. - Loves taking bus to Valdamossa and Soller train and tram. Tip when you wait in Sóller town for tram, two come separately and everyone gets on the train at the closest carriage and Valdamossa bus was a scramble on way home so get to bus stop early! Overall

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4.2

Google reviews (1121)

Megan Afshar

I stayed here for one night and I was travelling alone at the time. I was nervous I was going to miss the check in time as my flight was delayed and I was due to arrive later than midnight. The hotel staff were extremely accommodating when I arrived and they were so welcoming, which was amazing after such a stressful travel day. The room was really nice with a balcony and what stood out to me was how clean and fresh the sheets smelled. The breakfast was pretty standard for a buffet. There was a chef making hot food, which I didn’t get to try but I liked how there was a barista and the coffee wasn’t just from a pot/ machine. The service here was absolutely incredible. As a woman staying alone, I felt safe and welcomed. It was the little things like that walking me up to breakfast instead of simply showing me the way and recommending the best beaches for the remainder of my trip. The staff here are honestly incredible and I would 100% come back!

Maya Makdesi

The welcome was very nice and the staff was professional and polite. The buffet and the pool were okay. My complaint is mainly about the room. You can hear everything from the other rooms. I was outraged by the lack of isolation. I could hear my neighbors talk, sneeze, shower, everything... and they weren't even being loud. It was hard to get some peace and quiet and hard to sleep so I was very disappointed! Also, one of the blanket was dirty... it's more of a 3 stars hotel...

Anna Morrison

My sister and I recently visited for a short weekend trip abroad. The hotel was clean, bright, and our balcony had a fantastic ocean view. Staff were very friendly and attentive, and there was a variety of quality celiac options at breakfast, which was awesome! Close to the airport and public transport stops. If only it were a little closer to downtown Palma.

Whitney Vispoel

Great hotel (adults only) in a very convenient location: transportation nearby, beach nearby, shops restaurants etc. Palma aquarium is only a 20 mins walk away. Super friendly staff, always available for anything you need. I had half board included, breakfast was everything I needed: assortment in bread and rolls and pastries. Charcuterie was available as well as cheeses, salads and eggs and bacon (cooked in front of you) Dinner was great, themed differently every evening: ranges of different dishes (cold and hot) soup, bread, salads, cheese, and meats and fish cooked in front of you One negative: the rooms do let through quite a bit of noise. Didn’t have any issues until new people arrived in the room next to mine. They kept me awake until 2-3am because I could hear every word they said. But the beds are comfortable, everything was clean, very spacious, bathroom was nice and clean, sizeable balcony I would definitely come back (but a different time of year, unfortunately the weather wasn’t as it used to be this time of year)

Hunter Armstrong

I was looking for a great place to stay in Palma, and this place was great! The room was cozy with a spacious bathroom and a fantastic view of the coastline. The hotel was adults-only which was nice; it was pretty quiet for the duration of my stay. The beach is about a 5-minute walk from the hotel and there are plenty of shops, stores, and restaurants nearby. It’s close to PMI airport (5-10min) and downtown Palma/city center (15min) and accesible and private vehicle or public transport. The food (an extra cost or can be added to the reservation) was fantastic. The staff were very friendly and assisted well with any questions I had and during check-in and check-out. When I visit Palma again, I would absolutely stay here.

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4.5

Google reviews (1774)

Stephen Baggaley

We were there for a long weekend at the beginning of the season. Our room, 1301, had plenty of space and a view over the pool. There was a kettle,microwave, fridge, 2 TVs and a good size bathroom.

Pankaj Aidasani

Hotel management is terrible and the AC in the room was not working and was neither checked. There is no technician in the night which is a nightmare as any problem reported won't be fixed! Total waste considering having paid 167€ for half board! Food too cold and the variety is nothing like what you get in a 4 star hotel! Only good thing was the spa which also was never available from the time it should be! Please choose other places which are better situated and cost effective. Don't provide your identity card for the management to have a saved copy because that is no longer the norm in Spain! Only provide them with the details. Pay for your drinks in the bar and don't fall for the deposit of 100 €

Tom Neale

A Great hotel, in a good central location. The rooms are modern, spacious and clean offering everything you would expect. The food was fantastic and children's entertainment very good. So good we've booked to go back in a few weeks!

Bhupinder Sandhu

Better than I expected. Food is fantastic, we had breakfast included and paid extra for dinner. Wi-Fi is consistent (it’s usually very flaky in these large complexes), the rooms are modern and clean. The service and entertainment (Friday kids show) is excellent. Even the on-site shop is decent. Parking on-site is not ideal (there is a specific car park nearby, but it’s often full); however being off season (May’24), street parking was easy to find.

Henrik WH

This is a nice hotel with a nice location, with two bih minuses as far as I was concerned: the pool is not heated, meaning that unless children are vety active they get cold if they are in the water (I also did not really go into the pool because its too cold). The dinner buffet is terrible, simply too generic and boring food for there to be any point in having the full pension. The breakfast buffet is great, and the pool bar/cafe is also good.

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4.4

Google reviews (1073)

Ashley Cooke

Lovely clean and friendly hotel in a great location. Staff extremely friendly and nothing was too much trouble. Only issue was food not being labelled or labels just reading meat in sauce which made picking food tricky.

Bob Butler

Excellent adults only all inclusive! Great selection of food and drink, recent hotelwide make over, great feel to the place. Will definitely be heading back for another holiday, thanks guys!

AMP

Excellent Stay 3 Friends, 3 Spacious Rooms Spotlessly Clean Staff Very Hard Working & Helpful Excellent Choice of Food All Inclusive, so Local Alcohol (as advertised, so no surprises) Plenty of Space Around the Pool, Which Was Also Spotless Brilliant Location, Local Buses to Many Destinations Walking Distance to Beach & Markets or a Cheap Taxi Ride In All, A Lovely Hotel & Area Thank You

Matthew Powell

It's definitely not a 4-star hotel! Just returned from 7 days here. Rooms basic and cleaning during our stay was quite poor, the floors were never swept once. Beware, the walls are paper thin, and you can hear everything that goes on in the rooms next door!! Entertainment is not very good unless you like karaoke. The Beatles and Stevie Wonder tributes were to the point of being embarrassing. Food is limited in choice and sometimes inedible (lamb chops were disgusting), meaning we had to pay to eat out. I was disappointed that there is only 1 bar, which is the pool bar, so nowhere to sit and have a drink inside, never seen this in a hotel before. My main complaint was that the all-inclusive was a joke! we paid to go AI, but there were loads of other guests that weren't AI helping themselves to drinks and food all day, and the staff never challenged them. So what's the point paying to be AI if this is the case? On the positives, the hotel is in a good location, staff very friendly (reception staff not though) and reception, restaurant etc spotlessly clean.

Karolina K

Wonderful experience overall. The Food is immaculate and all prepared to the highest standards. No restaurant in Alcudia can compete with delicious, themed foods in Bordoy Hotel. The rooms and facilities are five stars. Absolutely gorgeous. And last,but not least- fantastic staff in the entire hotel,but special regards go to the restaurant/pool bar staff. Beautiful people. Will come back!

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4.2

Google reviews (1113)

Joël A.

I chose this hotel because of its decent overall rating, but my experience was far below expectations—borderline unacceptable. The first morning felt like waking up in hell. Non-stop loud noises from cleaning machines filled the air, making it impossible to rest. To make matters worse, our room was placed right next to the glass container, ensuring we got the full experience of the garbage truck emptying bins at an ungodly hour. Absolute misery. We requested a room change, and while I appreciate that they accommodated us, I find it incomprehensible that we were assigned such a terrible room in the first place—especially during a period when the hotel was far from full. As if that wasn’t enough, the next morning at 11:05 AM, we were rudely reminded that check-out was at 11 AM sharp—as if we were being kicked out, despite the fact that we were literally about to leave. How unprofessional and discourteous! To top it off, there is no nearby parking whatsoever. The overall lack of respect for guests is staggering. If you value basic customer service and a peaceful stay, just avoid this hotel.

simonimo Klat

Not worthy for the Price. A bit outdated, rooms had wierd smells. The aircondition is only working with hot air, the floor is dirty, my bed has multiple black hairs, and the toilet even have brown spots on it. The rooms is also very sound sensitive.

Kiara

It was my first time in Mallorca so before you go get ready: it's more a German island than a Spanish one. The hotel is mostly frequented by German pensioners. The rooms are nice and breakfast/dinner are served with a buffet concept full of choice but of average quality. It seems the rooms were renovated recently but the surroundings belong probably to the 80s or so. In conclusion: if you don't care too much about a lively atmosphere this hotel works well

Piotr

Plus: I really enjoyed my stay, Eugenia and Margarita from reception are amazing, I felt very welcome from checking in till checking out, they are nice, helpful and ready anytime to answer all questions. Hotel is nice and clean, housekeeping is doing great job, I loved my room. Delicious food, dinner much better than breakfast. Francesca from restaurant was amazing! Great location and price, definitely will come back. Minus: there is no iron, no kettle, no tea or coffee available in the hotel, I was disappointed. Another thing is safe in the room, you need to pay extra to use it, doesn't make any sens. Even if you have dinner included there is nothing to drink. I had to pay extra every day to get some drink, I don't understand why breakfast is plenty of drinks but dinner not even water. I'm sure small things like that would make my stay much better.

Shaneen D

Location is perfect, right next to beach. Rooms are clean and breakfast is lovely. However… 1) the walls are paper thin that you can clearly hear conversations of the next room (you will not get a good sleep) as well as the blinds not being able to block out the sun effectively. So you will be woke up by the sun each day. 2) the tall man who works in the restaurant is honestly the rudest person. The first interaction we were on our way into dinner and we stopped to wait for someone to assist us into the restaurant however no one came so we preceded to walk in. The man approached us and stopped us by placing his hands on both me and my partner which I truly didn’t appreciate and made me feel uncomfortable. This was to get our room number but please keep your hands to yourself as me and my partner do not appreciate being man handled. The second horrible interaction with this man was at breakfast time. We had finished 2 plates of food and we’re going up to fetch something else. When we came back the table was cleared which is understandable but the cutlery was gone also. So we sat down the table next to it which had cutlery/cups. This obviously annoyed the man as I sat and watched him point at me and shake his head clearly in my view. Honestly being the second horrible interaction with this man made it feel worse. I felt very uncomfortable and wanted to leave, really can’t put into words how humiliating it felt. I’m on holiday and expect to have a nice time, not to be treated so horribly. If Timor Hotel cares for their reputation it would be wise to look into that man’s attitude towards their guests. Will not be back. Best wishes, Shaneen Doran

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4.4

Google reviews (848)

Tina Lazar

The room 215 was amazing for. Big room, big bad and comfy,clean and very nice. The only thing that was a little bit annoying was the shower. Doesn't have a glass or a curtain so the water from the shower goes everywhere. We had a pair of slippers and a bathrobe. The location it is a little far away. No problems coming from town. The bus station it's very close to the hotel,but when we left, the airport bus has been late, for around half an hour. On the last day, we opted for a breakfast and we haven't regretted at all. For a person having that every day might not be alright but for as for once, it's been alright. We paid 15 euro each. And also, at the end of our stay, we paid 4 euros for city tax or something like that. We had 2 nice nights in this hotel. I loved it. Thank you

Eva-Maria Ridder

We stayed at the hotel for 2 nights after a very short (about 20 minute) notice of our arrival. Regardless of the short notice, the staff was very well prepared and even noticed during the check in it was my birthday the following day - they sent up a bottle of wine and some chocolates which was very kind and thoughtful. The rooms are clean and simple and the pool area is lovely with very comfortable lounges. The hotel has a very cozy feel as it is smaller than most others in the area. The staff were exceptionally nice and attentive, which really made the stay very comfortable, especially as we had had an awful experience in another hotel in the area which had promoted us looking for a hotel on a very short notice. They really saved our holiday and made us feel very welcome.

Anna S

The hotel is close to bus stops and beaches which is very convenient. The building is nice and clean. Toilets/showers I think are good only if you sleep alone - all sounds get much louder from there if you know what I mean, no intimacy. Water flows to the room when shower is taken. Cleaning - never leaving additional toilet paper - you have to go to the reception to get one which is embarrassing. Also we booked a room for 3 with 3 separate beds via booking but after payment they said they are not sure if we get them.. phone from Booking solved this. Then we were asked for 50 eur deposit per night at the hotel - also it was not mentioned in the booking description and not in their website, which they claimed to Booking. Finally we did not have to leave it. Also, we ate breakfast there, I asked twice for gluten free bread which they claim to have but I didn't receive it so ate without it. Overall bad experience as for a 4 star hotel - the worst from this category I had occasion to use

Liam Bennison

I’ve stayed in many different hotels around the island and this stay was one of the best. Such a great location, easy check in, clean room, quirky shower room in the hotel room, comfy beds, quick WiFi, efficient maid service - everything was great. I received some help from different reception staff at different times and they were all so friendly and helpful. Will absolutely return to this hotel and definitely recommend it to others! Thanks again

Gary Scott

All staff are excellent, extremely attentive, knowledgeable and customer focused. Highly recommend this hotel to anyone and everyone, thanks.

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4.3

Google reviews (1331)

ناصر السبيعي

Our experience at this hotel was generally very good. The reception staff were extremely friendly, and the food was excellent. The hotel was clean and well-organized, and the service was outstanding and courteous. However, I have a few observations that I hope the hotel management will consider: 1. Housekeeping Issue: The cleaning staff entered our room every morning without knocking or being asked to do so, which was quite disturbing. It was uncomfortable having someone enter the room suddenly. 2. Racism Concerns: I would like to suggest that the hotel management put up signs to prevent racism, especially in the restaurant. Many German tourists were behaving rudely and giving discriminatory looks to most of the guests at the tables. This was something I noticed repeatedly and also heard from other guests in the hotel. Additionally, nearby shops around the hotel have spoken about similar racist behavior from some German tourists. I believe the hotel should take strict action to prevent racism and ensure all guests are treated equally. Finally, I want to thank all the staff for their excellent service and the quality of the food. I will return to this hotel if measures are implemented to ensure that all guests, regardless of their background, are respected and treated equally. Best regards.

ninjamichelle li

Our stay at Riu San Francisco so far has been extremely frustrating. The first room we got had no air circulation, no AC, and a stale smell. It was uncomfortable and impossible to sleep in. When we complained, the staff insisted the room didn’t smell and were very dismissive — we lost half a day of our vacation just trying to get a room we could actually stay in. While figuring things out during a glass of wine on the terrace, a old man got naked on the balkony and harrassed us. The staff did not care one bit. Yesterday, we were moved to another room, but it was so loud that I only managed to sleep 3 hours. Today, we were finally offered a third room that’s quieter — but only if we paid €300 extra, even though the price difference on Booking.com was only €140. That’s more than double the listed difference, and no clear explanation was given. The service has been unhelpful and borderline rude throughout. No ownership of the problems, no real effort to make things right — just extra charges and stress. We came here to relax, but instead it’s been a battle just to get a decent place to sleep. Would not recommend staying here. The beds are uncomfortable, the food is mediocre at best with very few vegertarian options and not many healthy high protein options. Would never stay here again. Location is horrible next to the awful German party street (tbf my mum booked this so this one is on us). Don't come here if you intend to relax. Better pay a little more and go to a real 4 star hotel, this one is 2 at best. The gym is tiny with no real equipment, no air so if you try to work out heavier it gets sweaty soon. The spa area is ok, a small damp sauna and some chairs. Considering just booking a flight home early. As a learning don't book the cheaper options.

Vivek Chohan

Great hotel, good customer service, good food especially with half board option (breakfast & dinner) very friendly staff member especially the ones who work at the bar. Full of energy and charm!

C M

I'm not sure where the other people who have reviewed this property have stayed, but I don't believe it was at the Riu San Francisco. The location is awful, it's right on top of one of the busiest streets in the area, full of rowdy bars, day and night. Our room overlooked the street and we never got any peace. We asked to switch rooms and the hotel told us there would be a 59 euro charge for this. Rooms are basic with only hand wash and shower gel available in the bathroom. Couldn't make proper use of the balcony due to the outside noise. Asked reception for a 2nd pillow after the first night, this never arrived. The staff are lovely but the location of the hotel and lack of care for the noise really let's it down.

Vojtěch

I love the Rio, but this hotel had three minuses. The air conditioning only worked in the afternoon, so we woke up sweaty in the morning. The bed was tragic, very uncomfortable, uneven, cramped. And also a lot of noise from the street. Anyway, the food and staff was good again.

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4.4

Google reviews (386)

Moritz Dyck

We were mid April for one week with 5 friends in the hotel. We were there for a cycling holiday and it was perfect. The rooms are newly renovated, clean, overlooking the pool. The studios have a huge terrace with their own Outdoor Sundbed. The food is great, a lot of healthy options, not too overloaded like some other Buffets but well maintained and in one week we didn’t miss a thing. They prepare fresh meat and fish before you on the grill, the produce is fresh and they have a nice cheese section also. The desert is so good, maybe you gain a few pounds :) The dining area is open, with big windows with a view of the lake. But the best part is the staff. They are really friendly and helpful. It was a pleasure. At the end of the week they knew what we wanted to drink with our food, we shared a few laughs, it was great. Thank you again, it was the perfect hotel for our cycling holiday.

Terry Nicholls

A lovely warm welcome when wd arrived. Receptionist spoke great English and was very helpful Room service was faultless too. The studio was well equipped. We were glad of the heating as the weather wasn't brilliant. Only negative was we were bothered by the mosquitos.

Ric Harris

Didn't stay but stopped for dinner. Food is excellent, location lovely, service great. This is proper 4 * food as opposed to "holiday four star". Excellent. I wish had discovered at start of our holiday.

Barbara Tóth

The room was clean and spacious enough for three people. We got a room far from the street noise, close to nature and the view from our balcony was beautiful! We also enjoyed playing table tennis there. The staff was very kind and helpful. There was some technical trouble with our booking but it was well managed. We highly recommend this hotel to those who wish for a relaxing holiday.

M T

The hotel is really great. The rooms are renovated and new. The food in the restaurant is tasty, but they serve very few vegetables and fresh salads. Self-catering contains a few pieces of cucumber, a few pieces of tomato, salat and that's all. This is really very weak and I recommend you think about it. Otherwise, everything is fine. That's why we're here for the second time in a month.

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4.5

Google reviews (588)

Charlie Wright

Wonderful hotel. Went there with my girlfriend and it was brilliant. Loved the location of the hotel. It’s got great bars and restaurants next to the beach. Lovely staff, big shout out to Carlos, the recepcionist, who helped us out very politely with everything we asked him. We had a very nice room with lovely views to the pool and beach. Definetly will be coming back next year!

Kathrine Lundorff

Lovely, tranquil, small, hotel with a stunning view. Its nice and clean. The staff is friendly nd helpful and works in a calm way that add to the nice relaxed atmosphere. There is a stunning view and lovely beach. It's easy to get the the different towns and exhibitions with the local bus.

Sue Jarvis

I'm still there so will share when I leave and have the whole experience. No real money just card which I am not totally on board with but ....hey ho. 14.9.24. As I've now been here a few days more and have settled In, I can say that my opinion has altered slightly. The rooms are still 5 star, the location still 5 star and the service now completes the full 5 stars. Nothing is too much trouble and as the hotel is pretty busy they're on the go all the time. I had a bad day myself on Thursday when I wrote my initial review and should not really have written when not feeling 100%, but we all do things we regret. My apologies. I would not want anyone considering coming here to be put off coming as it's a beautiful place, a clean, well run hotel, great food ( the white garlic soup is fabulous) and I've now discovered that if you bring actual cash they will explain how this is OK too as well as card. A great discovery for a relaxing holiday which will be a go to favourite now in the future. Thank you Blue Mar, you're just what I needed to get through a difficult life patch.

Cameron Ryalls

Stayed here with a large group for two 30th birthdays. Had the best time. Hotel was perfectly situated right by the beach, with some decent restaurants nearby. Their staff are some of the most friendly, professional and attentive I have ever encountered. Thanks for a great week 🤝

Team Rassak

My husband and I stayed here as a part of our 25 year wedding anniversary holiday! The places you stay and the people you meet have a huge impact on an enjoyable vacation. SILVIA was warm, kind and always a smile on her face. She upgraded us and took amazing care of us. The location is perfect, away from the other louder hotels. The beach as one of the best with great snorkeling. The pool area was relaxing! Again, it was the service Silvia provided which would make us return again. Thank you so so so much ❤️

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4.4

Google reviews (1655)

Mark John Cupper

Had a lovely time here. The rooms are good, the staff are amazing and the locationis great. Super close to the beach. Indoor heatet swimming pool and gym. Our kid had a great time at the kidsroom, and the staff there are super friendly. He keept wanting to go back even when they were closed 😂 The breakfast was good, but we tried the dinner, and unfortunately the selection of food is not for all. There is not that much for kids, so the only thing our son wanted to try was the French fries. So when you pay 20 euros (price for kid) for French fries it's not really worth it, especially when he didn't finish the meal.

Tara P

This hotel seems to be confused about which is its target market. It caters for children, full of rambunctious kids clubs, while simultaneously playing aggressive loud adult ‘club’ music by the pool starting early in the morning (from, say, 11am). Overall, would not recommend if you are hoping for a relaxing and quiet time. While the buffet breakfast is large, it would do better by reducing the scope of its offering and letting people relax a bit longer in the morning.

Alon Langer

Room is good for two people but better to ask for sea-view room upper floor Service is correct Breakfast is diversified and tasty Isolation is not good enough if you have noisy neighbors which was our case but after knocking on their door they become less noisy Beach is not the best in Mallorca but you can go to one of beach clubs next to the hotel if you look for something better Overall experience is fine, you get for what you have paid. Don’t expect too much but it’s still passable )

Rachel Brennan

I would not stay here if you care about room quality, if you are booked to stay here and have the option to change I would. The rooms are without a doubt 2/3 star absolutely no more! The conditions are worse than the photos on the website and having been closed for the winter season no improvements have been made to the rooms. In general the common areas are very nice, the children’s area is very nice with friendly staff. There is a good breakfast and mostly staff are friendly. The service quality is lacking and staff often don’t know what or how to deal with situations. The level experience is good but the chef who places the food out at 17.00 can be rather rude. Overall I can’t give it more than 3 out of 5. We stayed in April and experienced some bad weather, this is no one’s fault but when rain started coming in the windows I think it’s a pretty bad experience. After much discussion and pushing we were upgraded for the last night we had there, the room were upgraded to was better but even being a suite I didn’t think it was that great on quality. In addition to the upgrade for the last night we were invited to join the dinner buffet this was good but they were sure to inform me that only water was included. During my stay I was inside 3 rooms, different categories but all not great and definitely not above 3 stars. I have attached photos.

Bojana Bojana

There is not enough good words to say how wonderful this hotel and it's stuff it is. Decorated in some kind of boho style, you have impression that you are in a great resort. It is clean, with excellent maintenance, fresh bathroom towels every day. Hotel stuff is very kind, polite and helpful and they do everything they can to help and serve their guests. Food choice is large, with lots of varieties every day, anything that you can imagine is there from fresh salads, ham, sausages and cheese, freshly made eggs and omelets with whatever you want, variety of meat, fish and sea food for dinner, lots of fresh fruits, 5 types of milk and 3 of yogurt, large variety of bread, pastry and juices. During summer season there is live music on outdoor terrace, very good bands. The only downside of this hotel is that there is not enough sunbeds on terrace with 2 pools so people get up very early to take place by pool. Also if you want to swim in a sea, so called LEVEL guests have free beach sunbeds on one side, but on the other side the other guests of this hotel must pay on the beach where are sunbeds for hotel guests and this year price was 40€ for 2 sunbeds and umbrella (normal price on public beaches was 16 to max. 20€ for 2 sunbeds and umbrella).

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4.2

Google reviews (2661)

Sabine Werner

The rooms (I have had the Junior Deluxe Suite) was absolutely amazing. A lot of space and a nice view. Unfortunately you can hear really everything. Even with windows closed I heard the sea (which is quite nice, cannot deny that, but don't want to know how this is in the high season then with all the people outside). The breakfast was quite okay. Fresh orange juice and fruits were a highlight. The coffee war horrible. Did not taste like coffee for me so I switched over to tea. The location is for those who want to be right in the middle of Ballermann and Co. absolutely brilliant. You have a lot of bars/ restaurants around and you can run/walk quite far. What I want to point out very positive: The hotel refunded me some night, as I have had to leave earlier. This is absolutely not naturally and my biggest thanks therefore. Depending on what you want and what you need I would say it is a good accommodation.

Chris Twine

This is my first experience in this hotel. It was a total disaster. The whole hotel smells like a hospital even at the breakfast room. There were women spraying antiseptic fluid on the tables. The breakfast was rubbish. The dinner was rubbish. The staff the reception was so unfriendly and totally arrogant. I had a junior suite and it smelt like a toilet. It was disgusting and I will never go back to this hotel ever again anybody that’s taken a look at this hotel please don’t go because you’ll be totally unsatisfied. Furthermore, the whole place was dirty it was smelly and it was just unbelievable satisfying and I will never go back again. It was absolute rubbish.

P J

We stayed here for 3 nights end of September. Staff are very friendly. And hotel is right next to the beach. We visited with our two kids 5 and 8 yrs old. You can sit by the pool and watch over them on the beach. Beach is lovely make sand castles. Our room was good too, we stayed in sea view apartment, which was perfect for the size of our family. They made two single beds in the living room out of the sofa beds. The breakfast was good but dinner, the buffet was boring. So we ate out the other two nights. There are no decent restaurants near the hotel, you need to walk 15 minutes to get to the marina area of Can Pastilla. Hence why I have given the 4 star rating. The staff at the pool bar are really nice with an ok lunch menu. Nothing exotic, pizzas, burgers, pasta, etc etc. We had a great time whilst at the hotel and are already looking to book the hotel for our August holiday.

Neby Thomas

I had a wonderful stay at Aparthotel Fontanellas. The location, room cleanliness, and service was spot on. The hotel is located very close to the beach and has all the amenities required. The hotel staff is very friendly and helpful. The food especially was amazing and had lot of options for different types of diets.

Jips Bak

Great place, the staff is really nice. If you travel with kids, there is a "game" room, a covered swimming pool and in the evening around 8o'clock there are almost everyday day some activities like Disco Night for kids and different circus/music/dance shows. The hotel is near the airport but don't hear the planes. Don't miss the aquarium which is at a 2 min walk away. This aquarium is just amazing! and very big! If you want to go to the center, the busstop is in front of the hotel and it's only 20min away. Personnally, a major point to be considered, is that you won't see or hear any local people around (except the staff/working people) as there is a 90% of German presence, all year long! The buffet (morning and evening) is very diversified.

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3.8

Google reviews (4050)

Anna Kucharska

Small room with view on the wall, not even once in 5 days did I get a clean towel. The food was really bad like fish served with scales, and not a lot to choose from.i could barely find anything to eat in the hotel. In all-inclusive we could not get free drinks besides the time of lunch or dinner. And even that for all-inclusive was cut to 3 drinks of either shitty wine or beer. Another group could drink as much as they wanted only because they were old. That is DISCRIMINATION!!! I paid for all-inclusive to enjoy myself, but could not, because everything was cut short for me. My friend is diabetic, but there was no sweetener for her. When we went to the bar for a drink(that we had to pay for despite paying for all-inclusive) the bar workers did not know hot o make drinks from their own menu! We waited 15 minutes for drinks! And then we left without drinking because we noticed the cockroach running from under the sits. The only thing saving this hotel is people working there. Overall I don't recommend this hotel.

Chloe Moleenont

Staff are lovely and accommodating (we managed to lose our room card twice!) and the pastries and snacks as part of the all-inclusive are great! The meal buffet was as standard but tasty with the addition of some local fare. Had a room facing the main pool and even when it was most lively, the noise was blocked out with the balcony doors closed (air conditioning also only comes on when the balcony door is locked). Lovely time!

Katie K

Decent enough hotel for a short stay. The hotel has everything that’s needed when looking for a short getaway, including a decent all-inklusive offering. The hotel is easily reachable from the airport via the local bus routes. I visited in low season and I am unsure if the common areas are extensive enough to cater for high season. There aren’t a lot of loungers by the pool and tables to sit outside are also very limited. Communication could be difficult at times, with most of the staff (especially kitchen staff) not speaking English.

Barbara Hirmz

Staff are lovely and very accommodating! My friend organised her birthday party at the rooftop and they made sure it was an experience to never forget! Besides the location being perfect, the beautiful view over the sea and the city, the staff made the experience a thousand times better. Letting us play our bachata music and attending us with smiles only made the evening a night to remember

Richard Bird

It's a good hotel , you can see why it's 4 star , not many sun beds round the pool but space is limited. The restaurant is better than a lot of other hotels that we have stayed in , it's only a short walk to the sea front with a lot bars and restaurants down there. The hotel staff were always happy to greet you with a smile and always helpful.

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4.3

Google reviews (1099)

Raquel Robles

We really enjoyed our stay! The spa and gym facilities were excellent, and the buffet was a highlight; different menu every day, which made each meal exciting. The room was comfortable, though we would have preferred a double bed instead of two singles, and the shower setup wasn’t ideal. Special thanks to Enrique, the waiter, super friendly, always smiling, and made us feel so welcome!

Gordon Mills

Lovely hotel with friendly and helpful staff. Location is great, near the airport (very little noise from it) easy access to Palma and the local area is great. Breakfast is tasty with lots of options. Facilities at the hotel are all good and clean. Rooms on the smaller side (not much room for luggage) but for a weekend away, no problem at all.

Estela Maldonado Roca

I stayed at this hotel during the first week of March and to be fair, it had just opened for the season on the day I arrived. The room was small but comfortable. The buffet was fantastic, I really enjoyed the food. One issue I had was that my request for extra blankets wasn’t fulfilled, despite asking twice, once when I booked online and again at reception. The spa could be better. The floor gets very slippery, and the water isn’t hot enough. Also, if you’re staying in the other building you have to walk outside crossing the garden and pool to get there.

ANDREW FUNNELL

In short: adult only, a great stay, a good location, great food but we wouldn’t stay again because of the dogs. At length: Overall, we had a great stay at the hotel. It is CLOSE to the airport. You WILL hear the aeroplanes, even WITHIN the room. But our room was at the very end of the block closest to the airport. The noise didn’t disturb us, we slept wearing foam earplugs, and slept well. The room IS small but that doesn’t worry me at all as I don’t go on holiday to spend time within the room. The bed was large and comfortable. The shower was hot. The room was cleaned every day, and the towels were replaced. The TV only had two English speaking channels – that I could find, but that is to be expected in a foreign land. Again, I don’t plan on spending much time within the room. (Also, there is an enormous TV outside by the bar showing non-stop sport). There are NO tea/coffee machine/kettles in the room (take your own). There is a fridge. Hot drinks are free at breakfast but at no other time, not even at dinner with half-board, and I don’t think you can even buy a hot drink during dinner – only cold/alcohol. Pay the extra and opt for half-board, the food is excellent. Ignore the negative reviews about the food, I have no idea what those people’s expectations are but they should try nothing less that the Ritz. Just the logistics of producing that much food twice a day, with the variety, and care that has been put into it is staggering. You can eat as much as you like. There are different options each night. There are hot and cold options, also chefs waiting to cook that night’s speciality just for you, if that is what you wish. I only once queued for grilled fish because there can be a long queue so with the wealth of options I just went with the buffet. And please don’t picture simply trays of chips (there is usually a tray of chips) but just one in a sea of choices. The desserts are also well made, presented and the choice! Again, eat as many as you like. To be honest I left breakfast and dinner stuffed, each and every day. Largely because it all looked so good I wanted to try at least one of each item. My only negatives with the food are that the hot food is not always very hot, but I understand that is hard with a buffet. It’s not always clearly labelled as to its content – as I’m pescetarian. The choice is mainly meat but there are plenty of meat free options – you won’t struggle. Other than that, it’s people. The ones who pile their plates to ridiculous proportions rather than just going back, or leave it uneaten, or maybe worse use their fingers to shove large amounts in their cake-holes whilst still at the buffet. Or the usual cough/sneezers who leant nothing from Covid – cover your mouth and move away from food/people! The exterior of the hotel is neat and tidy, with some art installation to give it a look and feel of class. There is a team of cleaners hard at cleaning the pool area each morning first thing. The bar has inside and out seating, the drinks I found to be well priced – much cheaper than the UK. I didn’t try the gym, or indoor pool but I did check them out and they all look good, small, but good. You can hire different types of bikes from the bunker, starting from 10E per day for a city bike – the price reduces for multiple days. There are a hundred places along the sea front where you can hire similar for less money. One of the bikes we hired had seen far better days but it did get us to Palma and Bellver Castle. A ‘trekking’ bike is a better option at 13E. Road bikes start at 30E for Alu, and increase for carbon etc. There were a lot there. There is a dedicated cycle path all the way to Palma which is largely flat and at a relaxed pace you can be there in 40mins. We were provided locks and there are plenty of bike racks to lock the bikes to, and to be honest, nobody is going to steal one of the hire city bikes… PS - they allow dogs. We could hear one barking in a room close to ours which had obviously been left alone. It's cruel to drag an animal through two airports and a plane journey.

Emma Ful

Check in: 0/5 Room: 0/5 Spa: 0/5 Food: good ✔️ Check in: Check in took 1,5 hours. The staff was overwhelmed, important information such as opening hours of restaurants, Spar or costs for towels were not communicated. Pure chaos among the staff, the queue got longer and longer Room: The first room was dirty, the second one was for a single person (we were 2) after that we good an upgrade. The upgraded room was also dirty from construction (eg outdoor area, floors, mirror) and besides that, kind of wasted. The table is defect, the lamp has seen its best days, the wardrobe does not open properly, the bathroom door can’t be closed without high pressure and noise, the toilet looses water, mold on the bathroom ceiling, one mattress is sagging The hotel offered a new room, but we assume it won’t be different Spa: The regular sauna is only 65 degrees. In the steam sauna, the hose for washing down the seating areas does not work. Very unhygienic. 1 out of 4 massage beds is defective, 3 out of 4 massage fountains do not work. There are no hooks for towels or bathrobes, everything is on the relaxation loungers, so there is no space to relax. The sauna is used without towels, today there were leftovers… Towels are available for a deposit in another building. Who wants to go there in bathing suits when it's cold outside? What is the info in front of the spa for? It would make sense to hand out towels and bathrobes here Food: the guys at the barbecue station are the best. Always in a good mood It's not the hotel's fault, but the fact that the garbage collection comes at 11:30 pm in the evening doesn't make it any easier to relax and sleep We contacted our travel agent, who got in touch with the hotel. Supposedly everything works in the spa. They need photos. So tomorrow we will go to the spa and take photos of the things that don't work. Sounds reasonable. Can not recommend this place. Definitely not worth 4 stars. More pictures of defect spa this will follow

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4.1

Google reviews (743)

Pak Fatemi

Our stay at this hotel was a bit disappointing. The room didn’t match our expectations for a 4 star hotel—there was only a single sheet on the bed, with no duvet at all, which made it uncomfortable. The sink drained very slowly, and for two mornings, the water wasn’t working, so we had to wait to shower. The balcony was also a letdown, as it faced a wall just a couple of feet away, making it impossible to enjoy any view or even see much of the sky. On the positive side, the pools were nice, the staff was friendly and the location was great, but the issues with the room made the stay less enjoyable than we had hoped.

Helena Aurora Christiansen Bergmann

All in all a good stay! Loved the rooftop pool and bar, the bartenders wonderful, kind, helpful nd polite. Breakfast var alright, but eating area a bit cramped. Rooms are small and there is little to none soundproofing. You can hear everything from/in the hallways. Everything was very clean and neat, and I love their focus on sustainability!

Welshie P's !!

Perfect location ! Staff were amazing and rooms outstandingly clean ! Two pools and a sun terrace, sometimes too busy so a stroll to the beach was just perfect ! The food was lovely, plenty of choice. The rooftop bar has a fab vibe with great beverage choice. Great to watch the sun set ! Ten mins from airport which was just ideal for starting your hols asap ! Highly recommend this hotel, especially being Adult only !

D

My Husband and I booked this hotel based on the Location. The hotel did not disappoint, modern interior, good view from room and location was 2 mins wall from Can Pastilla beach. The staff were super friendly as well as the bar tender and cleaners. We have extended our visit for 2 nights and they have provided a discounted rate, bottle of wine and complementary breakfast, which was a nice gesture. The rooftop swimming pool was amazing, overlooks the beach. The room was clean and tidy and cleaning service was great and quick. Good variety at the breakfast and very tasty. The only thing to improve on is the pools, it would be a good idea to have heated pools, as both swimming pools were freezing cold even though the weather was 29 degrees. We would definitely book again at this hotel when we visit Majorca again.

Sarah Baker

My best friend and I booked a 3 night stay at the hotel, choosing a double room with balcony. A few days before we travelled we received an email from the hotel offering an upgrade to a premium double room for an additional 29.84 euros per night. The email specified the additional features and facilities we would enjoy for the extra cost, and we agreed to the upgrade. My friend's flight arrived earlier than mine so she went straight to the hotel. Upon arrival she was told the room wouldn't be ready until later in the day, which wasn't a problem as it was before the official check-in time. She was told she must pay the full amount for the stay, even though I had not yet arrived. When I arrived a couple of hours later, the room still wasn't ready. We were told we could leave our bags in a side room but no-one offered to help or give us a tag for our baggage. I was asked for my passport by the male reception agent and he spent some time inputting the details, then handed it back to me and continued to tap away on the keyboard. Several minutes later he asked what I was waiting for - I assumed as he had not thanked for or told me he had concluded the input, he was still checking me in but no, he was just very rude! When we returned later to check in we were given our keys but no one offered information about how to find the room or offered to help with our bags - you would expect more from a hotel of this standard. We emerged from the lift to a very dated corridor which felt more 2 star than 4 star. Upon entering our room we were crestfallen to see how small the bedroom and bathroom were, with absolutely no privacy between the two areas. The balcony was tiny, barely the width of a person! Although there was a side sea view, the general vista was depressing, overlooking run down properties. The additional amenities supposedly in a premier double room were missing - pillow menu, bathrobe and slippers, docking station, coffee machine - none of these were present. We weighed up all these factors and decided to seek accommodation elsewhere. According to the terms of the booking, we knew we would have to forfeit the first nights' accommodation costs but would be refunded the second and third night. We returned to reception, where another couple were also dealing with a check in problem which required a lengthy call to management. It was a Sunday and apparently no managers are available on site! We were told that only the taxes could be refunded but the room refund for the other two nights would be made the next day, when the manager was in. We asked for assurances that this would happen but were told to ring to remind them!! We also stated we wanted a refund for the additional 29.84 as although we were willing to pay for the first night, we did not feel we should pay for a premier room when our room lacked all the features promised for the supposed upgrade. The next day the cost of nights two and three were refunded but not the additional 29.84 for the first night. The hotel then refused to reply to any further communication, as have their head office. In my decades of travelling across the globe, this was one of the worst examples of hotel customer service I have experienced. It is not the money itself which irks me but the principle. This hotel does NOT warrant a 4 star rating, in terms of its decor, facilities or staff. A complete disappointment and I will not be returning to any HM hotels ever again.

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4.2

Google reviews (1240)

Laurene Hillebrand

Wonderful hotel! Very clean and beautiful. The staff were so friendly and helpful, Mira especially! We had such a lovely room with a spectacular private terrace overlooking the sea…really made for a memorable stay! We will come and stay here again in a heartbeat, if we have the chance!

Margarita G.

I recently stayed at the Joan Miró Museum Hotel, and while the reception staff was extremely friendly, I found the overall experience underwhelming for a four-star hotel. The hotel staff was welcoming, friendly and even helped us plan our itinerary. The rooms were small and awkwardly shaped, and there was no coffee or tea-making facility in the room, which I found surprising. We requested an electric kettle, but the one provided was a cheap plastic model, so we chose not to use it. Instead we went to the bar every morning where they gave us hot water in a teapot with two cups for our tea. *The location is a bit further from Palma, which we actually liked, but be prepared for a five-minute steep uphill walk to reach the hotel.* As for amenities, the slippers were a nice touch, but there was little else in the room to enhance comfort. The hotel boasts 2 pools: a kids’ pool and a larger, deeper one, which was enjoyable. The hotel was relatively clean, but housekeeping was minimal—they only made the beds and refreshed the towels without straightening anything else. Overall, I would give this hotel a rating of three stars. The Miró-themed décor was charming, the staff was very friendly and helpful, the hotel was generally clean, and the hamburger I had for lunch was tasty. However, the uphill hike to reach the hotel, lack of in-room amenities like a coffee maker, and the small, oddly shaped rooms detract from the experience.

Tezer Kılıçarslan

ATTENTION !!! I have traveled to many places so far, but I have never had such a bad experience at any hotel. We knowingly booked a room without a balcony. However, there was a significant difference between the photo we saw when booking the room and the actual room. On their website, there is a very nice room photo, but in reality, the window of the room opens into the corridor. I’ve uploaded the photos as well. Additionally, since the room doesn’t have a proper window for ventilation, it smells damp. If you, as the hotel owner, want to rent out this room, you need to clearly state that the window opens into the corridor and that the rooms don’t ventilate properly. This is deceiving people. Also, there is a very small price difference between this room and the ones with balconies. This ridiculous room cannot be this expensive!!! Besides that, we faced a second issue. Hotels often have their own parking spaces. On the first day, we asked about parking, and the staff directed us. We parked our car there for 3 days. But on the last day, we were charged a total of 30 euros for parking over those 3 days. You should have informed us that it was a paid service on the first day. Telling us to pay the bill on the last day is absurd! Also, there were bugs in the room. I believe the management of this hotel is not acting in good faith. You need to be very careful when renting any room from this hotel; the rooms may be very different from what you expect!

Franco Marcantuono

It was everything very good, i liked especially unexpected surprise bottle of champagne as present to celebrate my birthday 🍾 thanks to all personal service ( Rosa Ana Frank Fernando and the other ) Franco&Florina with love ❤️

Simon

Location is decent but what makes this place special is the friendly staff & service. Especially Samuel stood out, he greets everyone with a big smile for breakfast - great guy!

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4.4

Google reviews (563)

Anthony Tierney

Great hotel. We had two rooms for four of us over seven nights. Spotlessly clean and all staff were friendly and helpful. The pool area is lovely and the rooms have plenty of space and everything you need. On the bus/cycle route so easy to get around. Breakfast really good. Bar area also great. Would recommend.

Jill

Fantastic Stay – Highly Recommend! I had a wonderful time at this hotel. The staff were friendly and welcoming, the room was clean, stylish, and very comfortable. Breakfast was delicious with lots of great options, and the location was perfect – close to everything but still peaceful. I’d definitely stay here again! Special thanks to Carmen!

Kristina Hristova

We recently had the pleasure of staying at this hotel. We were impressed by the service we received from the smiling and friendly receptionist to the friendly and helpful bartenders. We would like to extend a special thank you to Jose, Chris, Daniel, and Darwin, who work in the bar and rooftop, for their superb friendliness, professionalism, and dedication to their work. Additionally, the housekeeping staff deserves recognition for maintaining pristine rooms and common areas. The level of organization is commendable.

thomas preston

So we stumbled on this little gem, we went out of season in October. The weather was still amazing, the first time we have been to portals and this hotel made it for us. We hope to make this our annual go to for bed and breakfast. Rooms are really well made up. They have plenty of space and the balconies are such a nice touch while you're relaxing in the evening heat. Bathrooms are fresh and clean. just like the whole hotel. They have such a good team on hand to make this place 10/10 in my opinion. The sun loungers, pool, hot tub and pool side bar is absolutely great. And they have a spa which is absolutely brilliant. Being an adult only hotel means you can truly unwind. Food is fairly priced and is fresh. Drinks are great and plentiful. breakfast in the morning was amazing the bit that shocked me was fresh honey from a hive. Best breakfast spread I've had at any bed and breakfast. Definitely going again. Hopefully this review does it justice because honestly it was a great hotel.

Ale Faccioli

We had a fantastic time at Hotel Tomir in Portals Nous. From the moment we arrived, the staff were friendly and helpful, making sure we had everything we needed. The rooms are spacious, clean, and modern. We really liked having a small kitchen, which was perfect for making a quick snack or a light dinner. The balcony views were beautiful, especially at sunset. The location is great—close to the beach and the Portals Nous marina, where you can find good restaurants and shops. There are also fun activities like water sports nearby. The food at the hotel was excellent, with a great breakfast buffet and delicious dinners.

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4.5

Google reviews (1341)

lee metcalfe

Please be aware of this hotel! Management will lie to cover themselves! On the first day a member of our party had a accident in spa, resulting in a number of stitches and severe bruising, understand accidents can happen that wasn’t the issue, what was the issue was when we requested to see the accident report, the hotel refused and said we must leave the hotel or they will call the police. We left the hotel, upon returning we persuaded this with the head office as the manager at the hotel was really really aggressive ( we have full recordings of this) upon our return to the UK we got a report from the head office saying the member of party fell over in the spa INTOXICATED, well slight issue with that is… he doesn’t drink alcohol… this is obviously a cover up my the hotel management around the safety concerns. Luckily we have photos, videos and evidence to take this further and will be visiting the hotel in a few weeks during our next visit.

Nea

Beautiful location with relaxed atmosphere. This is a hotel for a classic and stylish taste. Staff is very helpful and speaks good English and food was great. Something for everyone. Would recommend. I have visited here two times.

Vladyslav

My recent vacation on Mallorca exceeded all expectations thanks to this amazing hotel, located right on the coast. The first thing that impressed me was the incredible view of the sea from the windows and the terrace. Every day began with admiring the scenery, which gave a sense of complete tranquility and harmony with nature. The service at the hotel is top-notch: the staff is always attentive, friendly, and ready to help in any situation. All issues were resolved quickly and with a smile, making the stay even more comfortable. A special thanks goes to the kitchen — the food here is simply amazing! Every dish is a small culinary masterpiece, from fresh seafood to desserts. Breakfasts and dinners were true gastronomic journeys that I would love to repeat again and again. Every Friday, they set up a large seafood buffet, offering a variety of fresh catches that are a real treat for seafood lovers. Overall, this amazing hotel is the perfect place for anyone seeking quality relaxation, stunning views, and high-level service. I highly recommend it and hope to return here again!

Danie J

We just got back from the perfect getaway at Sentido Punta del Mar! As a couple, it was exactly what we needed. Nestled in a peaceful spot with shops and restaurants just a stone’s throw away, it was a short and pleasant walk to the heart of Santa Ponsa. The views from the hotel are breathtaking. Breakfast every morning was delicious, with so much variety to choose from. In the evenings if you don’t want to venture out, you can enjoy live entertainment each night. We loved having our rooms tidied everyday, fresh towels and our bed made! The hotel is a sun haven from morning till evening! We’d definitely recommend booking the Bali beds for ultimate relaxation. The hotel has so much to offer that I haven’t even mentioned here. The dedication of the staff, from reception to bar/restaurant, housekeeping and maintenance, is truly commendable. They all work so hard to ensure guests have an amazing experience. Thank you and well done Punta Del Mar. We can’t wait to return!

Anna Michalska

We just recently got back from Santa Ponsa. So far it was the best holiday we had. Location is amazing close to the beach shops and restaurants. Rooms are super clean with daily cleaning service. Staff in the hotel couldn’t be more helpful and friendly. Reception ladies always smiling and ready to help. Waiters in the bar were absolutely amazing always chatty smiley and friendly they made our holiday so special. Food in the restaurant and the bar was delicious the whole atmosphere around is so nice. Of course can’t miss our favourite Christian. Daily entertainments with him were so much fun ! Overall it was the best hotel we’ve been and we are already planning next year holiday in there again. Loved every minute.

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4.2

Google reviews (1741)

Ewelina Zawadzka

We stayed for 3 night, just for short party time, due to my friends birthday. Location of the hotel was perfect, modern and clean rooms with very comfortable beds. Many clubs and pubs around hotel area, plenty of nice restaurants and local shops to buy some snacks and drinks. Perfect place for someone who is looking for a party and nightlife style. Our rooms were on the high floor with amazing view on the Sea. Hotel had a beach access and many sunbeds around the pool, so you always could find some spot to chill. Meals were in the Buffett style with good quality of food, local food was very nice and fresh, also friendly and helpful staff.

Vishnu

The hotel lacked the charm of others in the area. The hotel is built on a cliff, with the reception oddly placed at the top and the rooms going downhill—despite there being road access on the lower floors(!why?). A single unreliable elevator and poor signage only added to the confusion. Amenities were very basic, soundproofing was terrible (at night, it felt like I was sharing the room with my neighbors), the TV for the name sake existed (no channels), and wifi was awful! Positive: the room was clean and the breakfast menu was okay. Overall, a disappointing stay.

Dan Jack

Stayed here a few times now, stayed in the basic room first time around and it was good enough for the price. If you can afford extra to get the 'superior sea view room' I'd recommend it as it has a nice balcony and more spacious room. It's in a good location (although the hill is a killer to walk up late at night after a long day!) The views over the bay are superb. Pool & bar are good. The inclusive breakfast is decent and has a good variety.

Raihan

One of the best view you will get if you book sea view side. Everything was wonderful. We had a half board. For the breakfast as usual 4 star quality. But for the dinner, for my baby i asked for grilled fish once, who made the grilled he was putting to much salt because i asked him for 2nd time. Again the next day same. So i understand that was restaurant policy (may be). Overall experience nice other that dinner.

Giedre B

The place is clean the location is perfect and the views too . The rooms are spacious but very plain for a 4 star rating …the mattress is very hard the room has only 2 plugs to charge what you need air condition barely worked . The parking is very small so need to book in advance and it’s 20€ per night be aware .

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3.9

Google reviews (1262)

B

This is NOT a 4 stars hotel. - Room extremely small, toilet extremely small. - Just 3 meters in front, there is another building. - Not even a courtesy bottle of water, they sell it at 3,5€. - Breakfast is worst than in a 3 stars hotel. Honestly, not gonna repeat.

Carrie Brady

Great location, just steps from the beach and walk and cycle way. As a vegetarian, I could have done with a little more variation in the breakfast buffet, but otherwise, it was very good value. Would recommend.

SUPERIA

Me and my wife had a lovely time staying at this hotel. The room was clean, with a fantastic balcony with veiws overlooking the beach and marina. Hotel staff were very friendly and helpful with booking taxis. Breakfast catered well to my wife's nut allergy and gluten intolerance and food cooked fresh each morning. The chef went above and beyond. The pool is small and more of a plunge pool but bigger than the sister hotel Las Arenas and perfect for a dip after a sunbathe on the sun deck. Drinks and snacks are really well priced. Live entertainment on Wednesdays and Saturdays was great. My only issue was that the TV was all German channels. Would definitely stay here again.

Dino Nukić

All in all this was a great experience staying at this hotel, food was good (though a little bit too repetitive, however tasty), people at the reception desk were lovely and welcoming and I had a wonderful time. However one thing that was not very good is the room maintenance, the ladies working were more than lovely and nothing against them, but the fact that we stayed there for 11 full days and the towels or the sheets were not changed even once, that is not very hygienic nor up to the standard. Nevertheless the other part of the room maintenance was great as I do not want to sound salty! Pleasant hotel, great value for money and you do not stay hungry! See you again someday.

Jen

Hotel fab, staff were very helpful, The hotel was clean and modern. We had a sea view, and it didn't disappoint. Would stay again, only negative was the breakfast,not to our taste. Bland and over cooked

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4.2

Google reviews (3447)

Ang

Food was shocking, they had very limited choices for gluten free. I got so hungry I burst into tears it ended up making me ill. We had no choice but to get free bus into town so we could eat. The choices are limited breakfast and lunch...same food served every day even my child didn't want to eat at the hotel by day 3 he was sick of same junk, he even wanted to go home. Coffee only available at breakfast. Only a few changes in the evening meal but definitely not worth paying all inclusive. Food was tinned,dried or frozen you could tell it was awful. Fergus side pool was hard to get sunbeds, very rowdy and noisy lots of foul language. Kids club wasn't safe the kids were allowed to come and go without supervision, only once we're we asked to book him in and they put a vest on him rest of the days it was a free for all kids allowed to leave when they wanted. Magnus side is by far NOT an upgrade the food is much worse, same food put out each day..literally it was all dried n hard, salads browning n limp. Playstation didn't work took a day to get replacement, most games were missing the disk so very little choice when it was eventually fixed. I will not be back nor would I recommend it to anyone.

Jane Harkin

Lovely place to stay, very clean food is lovely, loads of choice. We went all inclusive for the 2 of us., 1 adult 1 child. Went out for burgers one day it cost around £24. So glad we are all inclusive.

Vishnu venkateshwaran

This hotel is truly amazing to stay in. It features a fantastic buffet with a variety of cuisines, comfortable beds, and a TV that offers OTT platforms like Prime Video and YouTube. Additionally, it is situated in a prime tourist area. However, there are some downsides to the hotel. While the buffet is great, they serve the same dishes every day, which diminished our appetite for it. What is served for lunch is the same as what is offered for dinner and snacks. Furthermore, the bathroom is poorly designed, leading to water flooding the entire room. Lastly, the swimming pool is kept at a low temperature for some reason.

Claudia Mills

The hotel is beautiful, the staff are amazing, polite and very helpful !! Here with my daughter, husband, farther, sister and my neice. 100% recommend. Great for families!! Will be coming here again just because of the great service

Rodolfo Rbeiro

We recently stayed at the Hotel Fergus Club Europa, and it was an amazing experience! The food was delicious and varied, with options to suit all tastes. The rooms were comfortable and well-decorated, providing a great place to relax. A special highlight was the animation team. They did an excellent job with the activities for adults, keeping everyone entertained throughout the day. The mini club for kids was fantastic as well, and our children had a blast. A big thank you to Francisco and the entire team for their dedication and hard work. We can't wait to come back!

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4.3

Google reviews (2786)

Jennifer Li

Location: Great, next to the beach. There's some supermarkets around. Facilities: 4 pools, 2 for children. Pools were clean and bathrooms kept relatively clean despite being very busy at times. Everything was quite accessible - no need to walk long distances. Gym was very basic- maybe add more mats, fix the barbell, fix the bench. Offer boxing gloves- since you have punching bag. Kids-friendly: Kids club is great, our 4 year old daughter enjoyed it very much and even made a new best friend. Andrea and Deborah are really amazing with kids. They have the patience and passion to do face painting and make crowns for the children every day. Mini disco every night at 20.30- very entertaining for the kids. Entertaining : Huge applause for the animation team, they are full of energy, good mood everyday and they remember the guests name. The team is very engaging and happy, but they are also not pushy if you don't want to participate which I appreciate a lot. Games, exercise and shows everyday. You don't get bored but it's also not overwhelming. Rooms: Block 3 has an amazing view but can be loud until midnight as the bar is right below it- but it didn't bother us. The other rooms in block 1 are more quiet. The rooms are a bit old and some places broken. It would benefit a touch of paint and some repairs. The bed was a bit too soft but since we didn't spend much time inside it didn't bother too much. Food: Buffet was okay. Sometimes the food was a bit too salty, and lacked a bit of variety. I think that's the only thing the hotel should really try to improve on is the food selection and quality. Too much sweets- some evenings there was three desert stations out of 8 stations. For an island, I was expecting more seafood and fish.

Massimiliano Angelucci

The location is wonderful, with a beautiful view on the turquoise bay and towards the town of Palma. There´s the possibility to enjoy the sun as well as the shadow of trees directly on the coast. It is possible to swim on the sea but also in 2 swimming pools and even though the hotel was already at 3/4 full I never had problems to enjoy all services and never had the impression of crawd. But the best quality by far is the Staff, very friendly and professional in all services. The director Jacopo was anytime available and asked us several times how the vacation was going, the Bar Manager Martina was a pleasure to see with the cheerfulness and positive energy she convey to everybody, the Chef Gabriele which managed (I don´t know how) to prepare for every meal a huge Buffet with delicious recipes for all tastes (including vegan or low calories ones) + a fantastic Paella every day. The animation team (Carlos, Ciccio and the others) is cheerful and funny but with enough discretion. They proposed a lot of activities and interesting shows every day. Johanna from the Reception and the rest of the Staff from the Spa to the Bar and the Room Service, have been extremely lovely. We just left but we miss already such a great time we hat with them. We would be pleased to come back again and again as soon as possible. Highly recommended +++++

Katie Collins

Second time we have visited, this time with 2 children (age 2 and 6). Love the location, the beach is gorgeous. Our room was perfect and we spent every day at the kids splash pool. My girls loved Kids Club, in particular Andrea who was very kind, caring and attentive. Meal options were often repetitive, though still delicious. It is very busy at meal times so can feel hectic. Service usually good (depending on the staff member). There was one day our room was missed for room service, but the team were there early the next morning to complete this. Overall, a really lovely holiday.

Svitlana Shevchenko

very satisfied with the hotel. tasty, high-quality food, a variety of drinks. its own beach and beautiful views. very friendly staff, even when the hotel is fully booked. highly recommend and want to come again!

Alexandra Muresan

We have just returned from our first holiday abroad with an infant child and we're pleased to say, it was a positive experience. This hotel was very family friendly and we felt well looked after by the staff. We must mention that the chefs and the cleaners are doing a very good job looking after all the guests and food was a good variety. We'd also like to mention the entertainment team who are doing an amazing job, my husband loved their comedy show, (make sure you're not missing it if you're there, I had to put a very tired child to bed). Also, special mention for Laura from the kids/entertainment team who acknowledged our son and was very friendly with Ale x. Location is great, we loved the proximity to the small beautiful beach, but if you're into visiting other places, it's probably a bit trickier as it's not within a walking distance of attraction. For us it wasn't a negative thing, but just in case you're planning to see more of the island. Overall, we appreciated the very international feeling of this hotel and how everyone seemed to be on the same chilled and relax pace no matter where they were from. The families by the kids pool were all lovely and we shared lots of toys amongst our kids. It was a pleasant and stress free athmosfere.

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4.4

Google reviews (495)

Kayla

Incredible experience at Hotel Monsuau. We booked the prime sunset view room and were very happy with our choice. Rooms were spacious and clean. Parking was easy to find on the street nearby, and the location was perfect to drive to the beaches we wanted to visit. Breakfast was incredible, they had a huge selection. Thank you for the hospitality from the employees, specifically reception, the breakfast chefs and service staff, and the cleaning staff.

steve eastaff

This is the 3rd time here with a 6 year gap. We like the location 10 mins to the shops and restaurants. We booked the sunset view room which is a nice size. The staff are very nice and friendly The hotel is clean my only negative point is after getting up at the crack of dawn to catch our plane only to arrive at 1200 hrs to be told our room was not ready until 1500 hrs had to open our cases to find swimmers to go and sit by the pool

Col D

Can't fault the staff here, they are all friendly and helpful. Room wasn't the best, bed cover was ripped, no door or screen for toilet which is next to kitchen area. Really don't want to be in the same room as others when they use the toilet. TV wouldn't connect to WiFi which was a shame as was a smart TV, it doesn't have many channels otherwise. The room we have could do with a bit of sprucing up, little things just not finished right. Even the pedal bin in bathroom area doesn't work. Rooftop bar wasn't open when we were here which is a shame as it would be a great place to chill. No allocated parking that we could fine, so a bit risky to park a hire car on nearby side streets, I've seen worrying reviews about this. We only have one for one night so hoping it'll be OK. Breakfast has a nice varied selection. This hotel has lovely looking pools both, main pool, smaller spa pool, jacuzzi and swim-up pools - but unless you being a wetsuit or are an Eskimo you're not going to enjoy them as they aren't heated. It's tucked away so relatively quiet. There's a couple of supermarkets minutes away and it's not far to walk into the centre. We still have a few nights left so I may expand further!

Monica Tornros Jakobsson

We are in absolut awe , our stay was perfect in every way. We were met by a smiling and friendly front desk staff. We got all the information we needed. The staff was really helpful and friendly, all of them did their best for us to have a relaxing stay. The property was stunning, and everything was well kept. We had a swim up room, that was a great choice! We spent a lot of time there. The only thing we didn't care for was that the bathroom didn't close all they way. Would have liked more privacy. Breakfast and dinner were superb with lots of choices. The quality of the food was great. Lots of fresh fruit and veggies each day. We were entertained by Juan in the restaurant every day. Great atmosphere. We found this resort to be top-notch and will definitely be back.

James Downes

We stayed in this Hotel first week in July before the silly season starts. A difficult one to review, as it’s being advertised as a ‘4 star plus’, I will split the review into 5categories Location: 4* plus - absolutely couldn’t fault the location. Close to 2 fantastic beaches with Cala Serena being our favourite and 7mins walk away. Beach/coves are the best. With easy walks to restaurants and bars. Only negative which is a minor is that it’s next to a one way road and is constantly hearing the buses go by. plenty of shops nearby to get drinks/snacks. Service: 4* - it’s good, polite and checking we’re ok, hotel very well maintained and very professional Food: This is where the hotel becomes a mixed bag. Breakfast is 5* - absolutely brilliant and lots to chose from/fresh. The evening dinner is 2*: cold, a lot less choices and you even have to pay for bottled/glass of water. A very different experience to Breakfast. To the point I requested a refund from Halfboard to B&B which both holiday operator and hotel agreed too. If you stay at this hotel, just get b&b and save your money to eat at the many great restaurants nearby. Room 4* we stayed in a standard room, nice balcony, modern room and air con was great. However if we had known how poor the dinner was we would have upgraded to a ‘prime’ room to get the bigger fridge/tiny kitchen to help keep food cold/fresh Pool 3*plus - it doesn’t look like a 4* plus pool area and being it’s in a road side it can get nosiey with buses. However sun lounger are a plenty and was actually nice just chilling out. I would prehaps look getting sun bed toppers as it can get a little uncomfortable after a while.

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4.5

Google reviews (2281)

John Miller

The AluaSoul Mallorca Resort impresses with its fantastic location right on the beach, modern and comfortable rooms, as well as a diverse and high-quality buffet. The excellent service and friendly atmosphere make it a special experience. For those seeking extra luxury, I recommend booking a Premium room to enjoy exclusive benefits. A perfect destination for a relaxing and unforgettable holiday!

Carly Boitoult

The room was very clean. Shame we didn't have a pool or sea view. The hotel staff look after everyone. Location is very quiet. I would have preferred a busier location, but that's my fault. The beach, which seems private is very cute and pretty. The downside was the food. Great breakfasts but dinners weren't good. No kids resort.....perfect!

Lee Bainbridge

When I booked the photos of the hotel looked great, but they did not do it justice! Fantastic hotel, right on the beach. Room was great, lovely and clean. Not noisy at night. Food was great, lots of variety. Staff welcoming and friendly and happy to help. A clean and well run hotel. Definitely going to return!

Miranda Witt

Things like mediocre food and run down rooms are things I could look past had the service not been such a downer. From start to finish I was never made to feel very welcome. Using the grill station in the restaurant and the pool bar were uncomfortable. I felt a bit of a burden to the staff. And don’t think of trying to order a common known cocktail if it’s not on the menu because they will deny you. Me and my boyfriend had several encounters where we generally felt uncomfortable and unwanted. The entertainment team being the only exception as they both had more enthusiasm than the rest of the staff combined. The specially restaurants were booked up when I tried to visit and reception was zero help in providing any information as to making reservations. I booked the all inclusive package and found myself walking the 30 minutes to town for a decent meal and cocktail. If you are looking for good value for money book elsewhere. I would not return.

Paul Crockford

Great location for what we wanted, just 5 minute taxi ride from the marina. A few shops and bars close to the hotel, if you fancy a wander about. The hotel was lovely, staff were so helpful, friendly and always on hand if needed. Room was clean, comfortable and what we needed for are stay. For the meals, there was always plenty of choice and tasted nice. Even though it was October when we went, it was still warm with plenty of sunshine, we would defiantly come back again, and stay longer next time. (The photo's don't quite do justice as it was overcast when I took these).

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4.3

Google reviews (768)

Priscilla O

Lovely hotel and very welcoming and friendly staff. The hotel is a short walk from Calvia beach and there's a lot of nearby shops, bars and restaurants. Gabriel and Mila who were the entertainment staff were very attentive, remembered the conversations you had with them the day before which is always nice. Food is lovely, not your typical beige buffet which is good, a lot of fresh food which is always welcomed. The entertainment in the evening was good, on our three nights we had bingo and two duo singers who were brilliant! All in all a good stay

Lynn George

The entertainment girls very good at their job. One, I think was Grace, a very good singer for karaoke, made sure she got others up to help. I got up once, was told she wanted me up again - I was good. She picked song. As I'm a Geordie she wanted one of songs we sing. Verse and chorus written out for her, since she understood music, that was written out to learn, 'When the boat comes in' from TV series. As she was Italian it was difficult getting her to understand Geordie dialect, what words meant but I did my best, hopefully it was something different for her. Good on her for trying!

Joy Little

Hotel was spotless very friendly staff nothing was a problem for them. You are right in the heart of the shops and clubs but once your door and windows are closed on your balcony you can't really hear them. Pool area was lovely and again spotless. The only thing that let's this hotel down is choice in menu. My daughter was at it's sister hotel they had the same menu but much bigger choice in food.

Leah Prewett

Avoid avoid avoid I chose this place to celebrate a huge birthday with my family and I hugely regret it. Firstly our rooms situated in the basement had constant loud noise from the chairs and tables being constantly moved throughout the day through the the room from the outdoor restaurant right above. The noise was ridiculous and there should not be rooms underneath that area. I lost count how many times the room cards to the room stopped working and I had to go to reception to get them reactivated (they were not kept near any phones or anywhere they could be deactivated either they just stopped working on their own). Some rooms have built in air conditioning units and some have one installed. The I built in ones were substantially cooler in 2 of the 3 rooms we booked and in 1 of our rooms even at 17 degrees it was ridiculously warmer than the 2 rooms with it installed in. Went to sort this on the first night and the man at reception was rude and said he wouldn’t do anything about it until the next day (yes one night with a hot room to sleep in). Offered to change us the next day but we only had 2 nights here so there was no point in the hassle of changing again for that sake of 1 night. Had our towels on the sunbeds unattended for 20 minutes only to be the only towels moved from the sunbeds when coming back and the only towels at reception. Furious as we seen then for the rest of the weekend multiple sunbeds with towels on where they were not moved and there ALL DAY and no one from reception came and checked or monitored those. We felt personally attacked and the hotel were very personal and rude towards us. And having to PAY 3.50 euro per night to use the safes in each room?! For a FOUR star hotel?! I’ve never heard of something so ludicrous in my life. Please avoid coming here. It is a great hotel to be at a location near to the beach but that is all. There will be a response to this review but please ignore it as this is quite the honest review and if I can prevent anyone else coming to this hotel for a poor experience I will.

Toni H

4.5 * if this option was available. Delightfully surprised. Exceptional friendly staff support. Rooms clean and serviced daily. Wanted to give 4.5 * but not an option. To me, it lost the 1/2 star * on the bathroom, but this was of little importance because of cleanliness.

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4.3

Google reviews (640)

Ramona Cernencu

We really enjoyed our stay at the HM Balanguera Beach - Adults Only. The hotel looks modern and stylish, with lots of natural light and a calm atmosphere. Our room was clean, comfortable, and had a nice balcony with a partial view of the sea. The bed was a bit firm, but everything else was great. The hotel has two pools—one on the ground floor and another on the rooftop. The rooftop pool is amazing, with beautiful views and a bar where you can enjoy a drink while watching the sunset. The food at the hotel was tasty, with different themed dinners. You can eat inside or on the outdoor terrace, which is really nice. The hotel is just a short walk from Playa de Palma beach, which is super convenient. It’s also close to public transport and not far from the airport, so getting around is easy. The staff were friendly and helpful, always ready to answer questions or give tips about the area.

Max Fox

Nice hotel but the bartenders are illiterate. Tried ordering a vodka soda and they couldn’t figure out what I was asking for, had to order a completely different drink. Not to mention they were quite rude during the whole exchange.

Steve Grinter

Nice, smaller than average hotel. Adults only. Rooms smallish but we'll appointed and well kept. Partial sea view, as it says. Evening meal, buffet style adequate but nothing special but good breakfast. Great location 5 mins from the beach. Pool area oasis of calm. Staff pleasant and efficient We enjoyed the experience

Polina

This hotel is a solid 3-star option (NOT 4 starts) with a mix of pros and cons. While nothing stands out as exceptional, there's also nothing particularly disappointing. The rooms are a decent 6 out of 10, though the bathroom could use some attention as there's mold in the shower. Amenities are basic: there’s no minibar, snacks, coffee, tea, or kettle, though they do provide one bottle of water. A safe is available, but at an extra cost. The food is satisfactory, though the selection is somewhat limited. On the positive side, the location is convenient and fairly quiet. The swimming pool and sky bar are nice highlights, adding a touch of relaxation to your stay.

Alina Sedach

I have a fantastic stay at this hotel. The room is well-equipped with everything I needed, including a strong WiFi connection. The staff are exceptionally friendly and helpful, making the experience even better. The rooftop bar and pool are truly amazing, offering stunning views and a great atmosphere. Highly recommend!

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4.1

Google reviews (1458)

Grace Pilkington

Stayed here with my partner in September, the hotel is lovely. However, it’s lacking health and safety, the ladder to exit the main pool isn’t secure at all, (completely comes out, nothing holding it down), as I was getting out of the pool, the ladder completely fell out (im only very petite 5ft) which led to me dislocating my knee and having to pay the costs of hospitals and taxis. The hotel did NOTHING to compensate or apologise for this, they said they were going to speak to their manager and didn’t and just didn’t look at us for the remainder of the holiday. There was another lady there who did the same thing earlier in the week and had bruises all over her leg, the lifeguard was no where to be seen. Secondly, you do not have access to the pool overlooking the sea that you see on pictures or the adult only section unless you have booked “premium” there’s a map on reception with red X’s over most of the hotel that you cannot access. We asked for an upgrade, was told we couldn’t. There is also a separate all inclusive menu for the “premium” they wouldn’t even allow me to use the toilet in the separate building when they were holding the entertainment down at the stage, so I had to limp uphill to the main hotel. The rooms are ok, spacious enough, however there is a door in the middle of your room, separating you from your neighbour, and the walls are extremely thin. You can hear everything, from snoring to talking to banging. The cleaners go in as early as 7am and bang the furniture around without care in the world The food is bang average, edible for the first few days until you’re fed up but there are many lovely restaurants surrounding for a change The entertainment is absolutely fantastic and they put some real effort into this Beach is beautiful with warm clear waters

Douglas Cook

Premium rooms are nice - in separate bldg from main hotel with key card security to access. Cleaned daily and all with sea views. Access to private area with 2 x freshwater infinity pools, sunloungers, sauna, own bar area, which provides drinks/snacks and good service from staff. AI meals served in main hotel bldg - food was below par of what expected for a 4 star (not the greatest selection and never piping hot - would give food a 2.5-3 star rating at max, and that's not me being fussy, just comparing it to what I receive normally on holiday). Staff friendly in reception, premium area, dining room, perhaps a bit slow in service in main bar. Entertainment on par with other hotels, some by in-house team, some by external singers etc. Drinks - Localy produced wines, spirits, beer, choice of 5/6 cocktails (all others incur a charge).

Amy Litster

Myself and my family spent a week here at the end of May and loved every minute. The staff were amazing, they put on great entertainment that the adults and kids enjoyed, their service behind the bar was great and they were all super friendly. The rooms were modern and extremely clean, with fresh towels everyday and had a pretty balcony view. We chose the premium option which gave us access to 2 more pools and a separate bar which looked over the sea beautifully. I would recommend getting this as it felt worth it to all of us! These pools were quieter, had sun lounging canopy’s and staff would often come round with food on trays for you to try. The beach was not even a 10 minute walk down the coastal path and was beautiful. The water was amazing and I would definitely recommend visiting Martinelli Beach Club right next to it. The cocktails and food are incredible. Overall we had the best week and we would 100% come here again!

Claire Griggs

We had an absolutely wonderful holiday at the Palia Maria Eugenia hotel. My husband was very anxious arriving as he is registered blind, however he needn’t have been as the whole experience was incredible and the staff could not have done enough to make our stay enjoyable and make him feel safe and supported. Firstly we got an upgraded room, so he had more space and less stairs to climb, secondly the bar and restaurant staff guided him as if they were trained to care for people with additional needs. The views were spectacular, food delicious and entertainment fun and engaging. I loved the aqua gym! If you are thinking of going, book premium, it gives you more excess to limited areas and enough sun loungers for everyone, with space between each group. The pools are beautiful with sea views as if you are in an infinity pool. Lots of shops opposite and a short walk down to the beach with crystal clear sea. What more can you want? We intend to return next year with family this time. Thank you staff we loved it! Now to tackle the post holiday blues

kai brown

We stayed at the hotel for a week with their ‘Premium’ package. The rooms were modern and very clean, there was a variety of entertainment throughout the week which was enjoyable, there’s lots of different pool available throughout the complex, all the staff were friendly & enthusiastic, the food is what you expect from an all-inclusive hotel and there were lots of drinks, including cocktails available. Some downsides are the location of the hotel as there isn’t much around the area to go see during the day, so you are confined to the hotel, the cleaners came into the room early in the morning (8am) which was unexpected and the ‘double bed’ is actually two single beds pushed together meaning that you constantly fall between the two during the night. Overall, we enjoyed the stay but wish there was a bit more around the area to visit.

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4.4

Google reviews (435)

Bianca Blohm

This hotel has an incredible location, the town is quiet and surrounded by mountains and sea. Our room smelled of stale cigarettes, there was pink mold in the shower along all the grouting and the fixtures are not in the best condition. Our biggest gripe is the rules around food and drink. We stayed for 7 nights, received 1.5l of complimentary water on arrival. After finishing that, we were told we had to buy water as they don’t refresh. No tea or coffee making facilities in the rooms and an empty fridge. We arrived with wine that was a gift and when asked if we could have wine glasses got very angry responses from the staff. We then asked if we could order wine to our room and got a snotty no in response - no food or drink is allowed in the rooms. We had dinner at the restaurant on our first two nights and after that decided we didn’t want to go back, just based off the attitude of our servers. The food overall was good, but nothing special by any means. I don’t understand how a hotel can not give water, not allow room service, not want people to consume drinks or food from outside and on top of it have servers who are just plainly unpleasant to be served by in their restaurant. I have been traveling extensively for 8 years and have never experienced anything like this. I’ve worked in hospitality for 20 years and am dumbfounded by this hotels service and attitude, it really was the worst hotel service I have ever experienced. I mentioned this to the manager upon departure, to which she asked if they could email me with follow up questions, which I have yet to receive. I would not recommend this hotel and will definitely never return, which is a pity as it’s got so much potential.

Lukas Ger

Not worth the price. The furniture felt dated, the room was nothing special. Matresses were great though. Spa was disappointing, jets and water features weren‘t working. „Hot tub“ was cold, empty cups and even a plastic bottle were just laying around. No sauna towels and rules posted so the wood was stained from sweat. Breakfast was disappointing.

S H

The rooms are pretty pricy & parking is difficult, but let me tell you: the staff is so friendly! They are the best part of this hotel! Don't expect too much of the spa. The jacuzzi is cold and the steamroom does not work. If you book an extra massage with Veronica you will not regret it.

Nora Gielen

We had a great stay here! The location is beautiful, surrounded by the mountains of Tramuntana and the sea. The village was so peaceful. Every night we slept with the window open, and we didn't hear any noise. The room (junior suite with a sea view) was big and cosy. The bathtub was a nice add. The staff was really friendly and welcoming. The breakfast had a lot of options and every day they had something different to offer for sweets (carrot cake, banana cake, ...). Did not use the spa, but the pool was refreshing and overall a mellow vibe. We are definitely coming back!

Carolina Azcona

Lovely hotel in Estellencs. The breakfast which was included was fantastic! The room was clean and comfortable and had a small patio. The hotel had a larger patio with seating area also available. It is located directly on the GR221 route, which was convenient. We did not use the spa.

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4.5

Google reviews (1564)

Tej Jethwa

Stayed here 11-16 April. Arrived very late (~2am) staff were very helpful and ensured we were checked in swiftly. Room (1014) was great, had a brilliant view from the balcony for some amazing sunrises. One small suggestion for the room would be to have more hooks and towel drying racks, probably ok if two people in a room but with four was a little challenging. Roshan was particularly great throughout our stay making sure everything and everyone was good especially after our late arrival. Breakfast and dinner buffets were very tasty, lots of choices and clear allergy advice for each dish. Each evening was a different themed meal. The omelette station for breakfast was my favourite 🤩 Location so close to the beach was superb. Also the Spar was good if anything extra needed. Will definitely be staying at CM Castell de Mar again, thank you for a great holiday!

Dominic Garnett

This is an exceptional hotel- quiet, great rooms, excellent food and friendly staff. I'd picked this place because it seemed free of boozy late night groups. In fact, the demographic is largely German and older guests plus families- perfect if you want a good nights sleep and a civlised atmosphere. The room was perfect- very modern and good beds and facilities. The food was amazing- great choice and full of variety and creativity, with a strong mix of local and international food. The spread they put on for Halloween was staggering, so much fun and so tasty. Every evening there was something for my daughter to enjoy too, along with entertainment from music to magic shows and acrobats- unexpected but enjoyable. I also enjoyed playing the hotel piano one evening! Most of all, though, I would like to thank the staff. Without exception, they were friendly and ultra professional. Nothing was too much trouble or the cause of any drama- and you can tell that Mallorcans love children. I would book again without hesitation- because this is one of the best hotels I have ever stayed in.

Jana Aksamitová

Beautiful location of this hotel, also the view from the room and from the restaurant! Perfect, helpful and friendly staff. Excellent food with a great selection for everyone. Super large and clean pool...even indoor... I have no complaints and I hope to return there!

Annmarie Doyle

Very good hotel. Room was spacious and had lovely view overlooking the beach and pool. All staff were very helpful. Cleaning in rooms and around hotel grounds was excellent. Food was exceptional, lots of choice and a high standard. Only negative comment is around pool area. The beds are very very close together and as umbrella stuck into ground difficult to obtain some space and have shade at same time. As a result we didn't use the pool until very late afternoon when less people around.

ajay ambagade

I like the Place and the beach location, however the hotel needs revamp especially with rooms not up to 4 star standards. the kitchen needs to be aware that there are more diversity in visiting Guest and paying customers, so if you are offering food with buffet then you need to be mindful of options. It was impossible for Vegetarians or Vegans to survive with the food offered and we had to manage with sandwiches from the nearest spar stores. so all in all food was awful and the rooms where not up to standards. location is good and facilities such as pool, bar, SPA massage and evening shows were good.

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4.4

Google reviews (836)

BG

We, family of three, spent a fantastic holiday here, so the least we can do is leave a good review. We have absolutely nothing to complain about. The hotel is completely renovated, the room and bathroom are comfortable and clean, all staff extremely friendly, the food at breakfast and dinner really good with a great choice. Good location by the sea and Cala Millor is quiet but at the same time a bit lively, so it doesn't get boring. Thank you again to all staff who made our holiday a great experience!

Shray Khanna

Had a very good experience during our last vacation, although it is located on one of the corner of the island but the drive only takes about an hour, Good hotel with decent service provided, they even have some activities to go through the whole day to keep people occupied. And their breakfast, lunch and dinner buffet spread is one of the best We've ever had, the variety and the quality was simply amazing!

Sharon Lewin

Lovely clean hotel, staff very obliging, only did breakfast, lots of choices. No complaints.

Gary Bewick

A nice refurbished hotel in Cala Millor. Could not fault this hotel apart from the ( after thought ? ) outside bike storage. As having two expensive e bikes, a wooden penn with no security, no lighting and no roof wasn't exactly pleasing. On the plus side, people can wheel their bikes into the reception area luggage room to charge them. There are only three wall sockets, which would probably be taken in peak season ( we went December). Other than this one niggle, I would still recommend this hotel to anybody.

emir koyu

We were satisfied with our hotel stay, in general it is a 4 star hotel and deserves 4 stars, but the staff is really good and makes an effort. They quickly tolerated the delay in entering the hotel by placing us in another room. Pool is very small According to the number of person in the hotel, afterwards, the location of the hotel is excellent, the beach is great, but the hotel and the hotels in the region generally have elderly people staying in the hotel and there is no great entertainment or activity in general, but if you are looking for a place to relax quietly, it is for you, but as I said, this is not a minus of the hotel, but everything is calm and quiet due to the customer profile and age group, otherwise the animation team or the evening shows were good, but people were even incapable of applauding 😂. The rooms were clean, the bed sheets were changed every day, the room service was friendly and does its job very well. The other aspect of the hotel that I can perhaps complain about is that the buffet is the same almost every day. We stayed at this hotel for about 2 weeks and the buffet was almost the same with slight differences, but the flavors were good and the products were fresh, and the new one came immediately instead of the finished one. As I said, the hotel is a 4 star hotel with its smooth, renovated, location and beach, but I give 5 stars for the smiling face and effort of the staff. Especially thanks to the Alexandro and Ezequiel

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4.4

Google reviews (2587)

S

We really enjoyed our last minute stay here. The grounds were lovely and really well kept. Weather meant we didn’t spend a lot of time by the pool, but the pools are spacious and the heated pool was great for this time of year. The room is modern and spacious and was very clean. There was a mini fridge and plenty of storage space. The bathroom was lovely however the design of the shower with no screen on one side meant that even though the shower was large it still splashed over and caused the bathroom floor to become very wet. The staff were really friendly, being half board we interacted most with the kitchen/wait staff who clearly work very hard and long shifts but were still always really friendly and helpful. The food was really good. Plenty of choice, and always fresh and well stocked. The circular design of the food service area did seem to cause queues in certain areas. The main clientele of the hotel is German, which is no problem, but it does mean the hotel has a different cultural vibe than hotels with a more mixed array of guests, particularly at meal times. Also worth noting that the water dispenser is only free during breakfast.

Alex Zinovev

The hotel is really nice, with love for details and nature. We liked the veriety of the breakfast, there is a good sports and activities offer and a nice spa. It's worth mentioning the professional massage crew (in our case it was Emanuel and Alessandra - they have a good technique and are both very customer-friendly). Thanks for a nice stay, we will definitely come back again.

charlotte

I went here for 7 day holiday trip, the staff were nice. The restaurant manager was very kind and helpful, and Fatima was very nice. The rooms were nice and air conditioned. The food was actually good although you will have to pay for lunch and drinks. Overall I would recommend this hotel for families with children.

Maria Tiurina

We had a very nice time in the hotel - so close to nature and so relaxing! Especially the SPA with their treatments were our highlight! The massage master Alessandra is a real pro - I can highly recommend her massages! Definitely worth a visit.

S H-C

Nice rooms. Most staff are polite and helpful, however, we encountered a particularly aggressive member of staff in the restaurant one evening who was very insistent about a sports bottle on our table. By aggressive, he raised his voice and gesticulated wildly. This spoilt the stay for us. Guests are charged for using the room safe, charged for having a kettle in the room and are not permitted to bring water purchased for the on-site supermarket into the hotel buffet restaurant. All of these were unusual and unwelcome features.

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3.9

Google reviews (693)

lucy (Comeflywithlucy)

I'm a travel agent and stayed here to research the area for clients, here are my pros and cons: Pros: - fresh decor, very welcoming and comfortable - great gym and 3 separate pools that all get sun at different times of the day - varied and reasonably priced menu at the bar - great breakfast buffet 7.30-10.30 - excellent location 2 min walk from beach and bus stops, 7 min walk from lidl - clean rooms with balconies and seats for 2 and mini fridge - bike hire on site Cons: - no kettle provided in rooms (no good for us brits) and was refused boiling water at reception - tv channels are all German - sleep ruined daily by doors slamming in corridors (i stayed on both floor 3 and 5 and had this relentlessly from 5am onwards) - €10 cash deposit for pool towels was a bit steep in my opinion Id stay here again and would send my clients here or to the sister hotel across the road but only in the top floor sea view rooms, did not enjoy the 1 night i spent on floor 3 facing the road.

iss “issirad” ra

Very nice hotel with friendly staff. The location of the hotel was perfect. Special thanks to the Manager and Erik, who provided us with a free room upgrade and helped us settle in. The breakfast was great, with many different options, so we never got bored during our 7-day stay. The beach is very close, and the noise from the street was minimal.

Abbe Docherty

We stayed at HM Dunas Blancas at the end of August, it was a beautiful hotel. We booked with easyJet holidays, so the hotel and flights were included. Lovely service, the restaurant buffet had a great selection of food. The waiters and waitresses were lovely, Maribel in particular was so kind and taught us about the authentic wine of Mallorca. She was very attentive and always made sure we were happy. The location of the hotel was a bit close to the evening night life, if you’re looking for a more relaxing time. But we were never disturbed by noise during our stay, we would have preferred to of been in a quieter location. The closer you got towards Palma the more peaceful it became. The receptionists were very helpful and always on hand to offer help with taxis, recommendations and even offered us a welcome drink! The rooms were lovely, very clean and modern. However could do with some more storage space for clothes, ie draws and more hanging space.

zander12 music

Had a very warm welcome at reception from Yola, who, incidentally, went above and beyond to locate and recover my lost cell phone, so I cannot fault her dedication to make my holiday as good as she could. Reception area is very modern and pretty cool decor. I upgraded to a room with terrace, which was very nice, modern furnishings, but lacking in wardrobe space. Air conditioning works very well. Shower was a bit on the small side but loved the the decor. Beds are comfortable and had a peaceful sleep. Maid service was a bit lacking, had to ask for fresh towels and the sheets were never changed during my stay, so for me, that's one star off. Juachin, Leo, and Tony, barstaff, were very friendly and always willing to stop and chat, and kept everything clean and tidy in the bar. At breakfast there is a very wide variety and will suit all tastes and cultures, I was very impressed at how quick the staff cleared tables and prepared the tables for others to come in. The dining room manager, Juan, runs a tight ship and is very efficient. Situated just off the main strip ,I thought would be a bit noisy, but I was surprised at how quiet it was. The main strip is filled with shops ,bars and restaurants to suit everyone and the food was awesome. Overall my stay was a very pleasant and relaxing experience, which is what I was aiming for. Thanks

W P

Good. Friendly and stylish! Can't bring own drink to pool or towels. Breakfast OK, always something to eat! wine served from 730am! 🤣 can use sister hotel across road which was much better with rooftop bar and 3 pools! Would stay again! Rooms have glass shower in, so if your bothered by who ever your staying in with seeing you naked book a room on your own! Beds comfy! Enjoyed our stay! Many other beautiful hotels nearby too! Good location...close to everything! Staff very helpful and polite! Hotel is stylish and cool.

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4.5

Google reviews (1598)

Lara Brant

The hotel has fantastic facilities, good sized pool with plenty of seating/sunbeds. The room itself was well equipt, large balcony, cupboards and storage, comfortable bed. Glass of cava on arrival was a lovely touch 🥂 The bar and poolside bar had a great selection of drinks and snacks. With friendly staff and fun evening entertainment 🎤 Food at breakfast and dinner was great, large selection and well laid out. There were vegan and vegetarian options available at each meal, clearly marked in their own section 🥗 Unfortunately the food did not have allergen labels, which made it difficult to know what was safe to eat- my main feedback would be to please add simple allergen details to the food labels. The location is fantastic, a couple of minutes walk from the beach and main boulevard, close to shops and other amenities 🏖️ Overall this was a great stay and would definitely recommend it to anyone looking for a reasonably priced hotel in the area ⭐

rezallini

Just like many other hotels I've been to. Negatives: --- Two small lifts can not cope with the number of guests occupying 11 floors an many rooms. Especially that there's no service elevator, so staff use lifts for their cleaning carts,etc. --- Windows aren't soundproof, so some nights you can hear people sitting outside chatting and laughing after hours. Positives: --- breakfast and dinner are of a very good quality and variety, and there are plenty of service staff to clean up and replenish empty dishes. --- air conditioning very effective throughout the hotel. --- entertainment staff are very helpful, trying to make sure guests aren't bored and are engaged, special thanks to Emma for her great spanish lesson.

Vicky Burns

We had an wonderful relaxing time at the hotel. All the staff were very friendly and helpful. The hotel was always clean and smelt lovely when walking in from the beach. The location is brilliant, only 5min walk to the beach, with lots of restaurants and shops on your doorstep. The buffet breakfast was outstanding, so much choice. Would recommend the cocktails, the bar staff always very friendly. We spent one day by the pool, lots of activities always something to do, great for single travellers. The rest of the time we spent on the beach. We took a day trip to Palma, and one afternoon to had lunch at Portals Nous. Would definitely recommend this hotel.

Pavel Bozmarov

Great place. The location is 2-3 min walk from a nice beach. The staff was friendly and helpful. Rooms are clean and are cleaned every day. Food quality and variety for value is great. Also every night we had an entertaining event like concert or a show which takes places between 10-11pm.

charlotte holder

I stayed here for a week with my boyfriend and his father, it was exceptional service all round, room service was amazing, breakfast was always exceptional i highly recommend going to get an omelette because the chef cooking them was amazing at his job. furthermore the activities hosted by the ladies each night were so enjoyable we even won bingo once! special mention to the foam party it was incredible, so much fun and the food there was amazing too. huge praises to davide who is the most exceptional member of staff, he looked after us every time we arrived for a drink, he knew our order and he always stopped for a chat, i can’t fault anything about this hotel! finally, as my partners dad needed disability access the hotel was especially well equipped to deal with this and we had no issues

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4.4

Google reviews (826)

Jonas Dinkelmeyer

Staying for one night before a cruise from the nearby port. Big, modern and clean room, nice view from the terrace. Friendly and helpfull staff, nice breakfast. Overall a very pleasant experience, would book here again for my next cruise.

Dublin guitar tutor

no customer service and no pool facilities even tho it states it on booking and their own website when booking it, its hidden on their website in spanish that its only open in april and its so cold and dirty you wouldnt want to go in it

Victor C.

I spent here about a week due to business reasons at the end of February/beginning of March and can only confirm the positive reviews! The staff deserves more than 5 stars. They are not only first class in a professional sense, but also on a human level. I unfortunately broke my toe during my trip and was well looked after here. Every day I was asked how I was feeling and I was given ice to cool it down. The rooms are very clean and the breakfast buffet is plentiful and delicious. The only negative point is the somewhat noisy rooms (you can hear louder conversations in the corridor very well). There is a gym, but it is very minimally equipped (weight bench with barbell, treadmill, ergometer, that's it). Therefore, I would like to mention this neither positively nor negatively, just for information for anyone looking for some exercise. All in all, however, I can recommend the hotel and would come back at any time.

capital music

Staff not helpful. Channels not working on TV. Cleaning staff v loud . Pool not open and dirty glasses not collected

PHG !

Spent a week here and it was super. The staff were great, the breakfast was great, the pool was so good. The lobby is small but that's also ok. The location is on a bus route into the city and into the beach so that's good; The snacks and lunches from the eating area are decent quality, and are very tasty. The service by the pool is good. The rooms are a good size and the beds are ok. The team that clean the rooms are super as they are in and out quickly and they are thorough. The team at the lobby/entrance were friendly and helped you check in quickly ao that was good. What would be a challenge here: A. The safe diesnt work and it should B. The noise from aome rooms can be heard so maybe the walls need soundproofing

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4.5

Google reviews (1007)

JT Taylor

Superb. Should definitely be 5 stars. Stunning views with private beach access. A sernene setting with a large garden area and outdoor dining with a variety of seating leads you to the pool, just a few more steps, and your toes are in the sand Great food catering for all tastes with multilingual excellent service, I recommend the cocktails 🍸 The rooms were immaculate, available with a mini private pool, furnished to a high standard with comfy beds and pillow options. The shower is from the future!! Chrometherapy apparently (who knew?), amazing. The entire team at Son Caliu are wonderful, absolutely faultless, an incredible place, I cannot wait to visit again ❤️

Ryan Freeman

Stayed here with my partner for a week. Safe to say, we had a great time and would certainly come back. The hotel itself is clean and staff are very friendly. The Spa was lovely and relaxing. The breakfast and dinner buffet was surpsingly very good and offered a range of options that were varied. I also particularly liked the small beach which was quiet this time of year and the sea was great to swim in. The snorkelling was quite good and we tried other beaches to compare. There seemed to be live music each night too! Location is easy to get to from Palma and also has a supermarket nearby, also nearby options for hiking and trail running. Thank you for an amazing time 😀

Kristian Alwill

If you’re planning a stay in Mallorca stop what you’re doing and book this property. One of the best values I’ve found in a hotel. Hard working friendly staff kept the property spotless and provided excellent service in restaurants, front desk and spa. Daily breakfast buffet was excellent and would recommend. The outdoor seating area is lovely for breakfast or sunset drinks. Prices around the property were beyond reasonable with cocktails under 10 euro and some spa services under $50. We had a superior room and it is one of the most creative room designs I’ve seen. The room design is definitely sexy but with thoughtful touches. Balconies are large and welcoming- even if we didn’t have a beach view. The bathroom isn’t the largest but perhaps the most innovative with see through shower, shower bench, separate toilet and double vanity. Spa area with gym is incredible and clean! Indoor pool and spa oasis is truly zen! Love the staff especially Carmen and Anna at breakfast. They made the stay truly special!

Andre Czech

Stayed there for a week during a conference. The room was really good, but the view was not really nice (backyard with trash and cars). And the balcony was very narrow. Breakfast was okay. The buffet during the lunch break was not really good. Sometimes the staff was super friendly and sometimes a bit grumpy. The hotel beach isn't really a beach. There is a gym, an indoor pool and a small spa.

Tim R

The hotel and the staff were truly exceptional. It’s always a risk booking a holiday/hotel so we were guided by the existing reviews which were nearly all outstanding. We were not disappointed, the staff couldn’t do enough to help especially in the dining area. Carman, Anna and Daniel to name but a few were always so friendly. The food was stunning at breakfast and in the evening when were themed nights. There was a crazy amount of choice. I would recommend paying extra and eating at the hotel. The outside pool area was lovely with a great beach bar. Access to the beach from the pool was literally a stones throw away. The spa was incredible clean, relaxed quiet and very chilled. The gardens neighboring the spa were serene and peaceful if you want to take time away from the pool. Our rooms were beautiful and well equipped with great and quiet air conditioning. Definitely the best and friendliest hotel we’ve ever stayed in for a family holiday.

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4.4

Google reviews (932)

Martin

The food was delicious (especially the grilled seafood and the smoothies), and the whole organization in the restaurant was great. We had breakfast and dinner and never had to wait to be seated (which happens quite often with other hotel chains). The entertainment team was great, and kids loved Izzy (every night they played different songs and dances for the mini disco), most night shows were quite interesting. The pool area is quite big, and we never had a problem finding free sunbeds. The beach is only 5 minutes away (via stairs, otherwise 8-10min). The only kind of negative thing is the pullout sofa, which could be more comfortable.

Ellie Hutchinson

Stayed here October 22nd for 1 week. We booked 2 swim up rooms which I wish I hadn't for this time of year as they where ice cold. The rooms are stunning. The whole place is so unbelievably clean. Food is great. Staff very friendly. Pushchairs and car seats can be borrowed from reception. Lots to do around and the location is great. Close to magaluf but you woukd never know. Would come back here ine if the nicest hotels I've very been to.

Nicole Connolly

Fantastic experience at Zafiro Hotel Palmanova! The hotel is incredibly child-friendly, with so many activities and facilities to keep little ones entertained. The atmosphere is perfect for families, and the staff were exceptional—so friendly and always happy to help with any request. The service was top-notch, and we felt truly welcomed from the moment we arrived. Highly recommend this hotel for anyone traveling with children. We can’t wait to come back!

Nicola Redfern

Amazing - we've just come back from Palma Nova and stayed at the Zafiro. It's a beautiful place and a great location. My daughter loved the pools and kiddie stuff also the kids club. The staff are so friendly and can't do enough for you. Lovely rooms, amazing food and drinks. We will definitely be back. See you soon :)

Michaela Probert

Beautiful hotel, well situated just a short walk from the beach and clean throughout. Not too close to magaluf but only a walk down the road to experience the variety of bars etc... there also. Receptionist was very friendly and even spent time speaking with my son in spanish who is learning but not the greatest. We booked as two seperate parties and requested rooms close to one another and a room with easy access as a member of our party was 7 months pregnant, which they did not fail to provide as we were next door to each other. The staff went above and beyond to ensure our stay was enjoyable, even leaving a gift for one of the kids birthdays which was a lovely surprise. Entertainment was great not just usual singing as they had bubble shows, acrobatics, magic and plenty more which were great for all ages. My son loved Yzzy and ensured we got a photo of him everynight so he can remember him. I read many comments beforehand about the main pool being cold which i was worried about however it wasn't as bad as I thought. We all spent plenty of time in the main pool with the bubble and welcomed the coolness in the heat. They did have the kids pool with slides and others that were heated. Plenty of sunbeds and daybeds available everyday, no matter what time we got there we were always able to find enough for our group of 7 together. We are already planning our next trip and will be back again soon! Thankyou again.

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4.3

Google reviews (2563)

Gisele

Excellent resort. Very clean and looked after. Staff were very helpful. Nice pools. We stayed during cycling season where the hotel was overrun by people training for cycling races, triathlons, and iron man. Buffet was a bit chaotic. Eating late, after the athletes was the solution, with most food items restocked. Easy walk into the lovely town Alcúdia and good bus service. Overall really nice place just missing a beach.

Ruth Wheatley-Clark

Gorgeous little resort with beautiful greenery and amazing views of sea and mountains. We came as a family of four with kids 6 and 4. The staff make it really special - every person we came across was so friendly and professional. The animators who run the kids club, disco and exercise classes were outstanding and our children are desperate to return as soon as we can!

inés sanchez ortega

We stayed one night to celebrate our anniversary, and they welcomed us with a bottle of cava and some sweets in the room. The Suite with bathtub is very beautiful and comfortable. We booked the Spa, and it is definitely one of the highlights of the hotel, as it has sea views, is Well taken care of, and is quite big and relaxing. Something that has really disappointed us are the bars and buffets; we had half board and drinks were not included. The ambience and the dinner were crowded and noisy, and the food was very average. Breakfast was a bit better, but still not good enough. There was a rotten tomato in the meat section during the whole time, and no one seemed to care enough. We would like to point out that the staff was very helpful and professional. We would come back, but with out taking the buffet options.

Christopher Turner

Outstanding service (special mention goes to duty manager Maxi who exceeded our expectations in arranging a 40th birthday celebration for our 10 person group and general support, and to the entertainment team especially Fahti and Alexandro - the most enthusiastic entertainer ever!!!!). Cannot recommend the hotel highly enough for a full experience. As many of the guests are cyclists doing pre-season training, in April, the resort is very quiet during the day and thus ideal for families!

Shara Davis

The hotel is on a main road so if you don't have a car you are dependent on the bus. Wristbands instead of keys for doors?! We liked our room and were upgraded...very large and spacious. No Smart TV facility. Grounds are very large - near a nature reserve. The pools weren't heated so we couldn't use them. Local ducks are swimming in them. Breakfast was chaos (no orderly system for the amount of people) so we had to get up earlier. Food was average quality. Nothing special (luckily we ate elsewhere for our other meals). We ordered an Uber eat one day for lunch rather than eat at the hotel. We didn't see any of the evening entertainment. The Spa was enjoyable with the pools and different showers/steam room/sauna...didn't have a treatment as it was overpriced. You had to pay to rent the robes...we didn't bother. Overall being at this hotel felt warped back to the 80s. Definitely in need of renovations. More of a 3*.

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4.2

Google reviews (1539)

Joanna Baxter

All I can say is we had an amazing Christmas in portals, the lovely lobby with Christmas tree was so welcoming and cosy, friendly staff who were lovely, nice clean room and a beautiful spa - we always rave about how good the special aromatherapy showers are! Our daughter loved the soft play area which was so fun for her and also very clean too. Thank you for making our Christmas away so special 🎄

Rupert Willis

Staff were great and really helpful. Food was nice and the breakfast had lots of options. There is a very nice gym and a spa although we didn't use this. There is a play area for kids as well. We did think that the rooms were a little dated and could do with modernisation but saying that they were very clean! The bar was reasonable price wise but a little small. Location wise, it is about a 10-minute walk to some really nice beaches and a fantastic (albeit) expensive marina. Just going to look at some of the mega yachts and picking your favourite seemed to be a daily occurrence! All in all, we had a very nice stay here and would definitely consider it again if we were to return.

Alisa Cerniavskyte

+ We were looking for a reasonably priced hotel with a large swimming pool. We didn't want to stay here at first, as the rating was quite low - only 8 - but the hotel met all our expectations and even exceeded them. Great gym, good breakfast, comfortable beds, excellent air conditioning, parking (normally its cost is 7 EUR per day, but since the gate was not working, we parked for free), big pool with plenty of sunbeds. The location is also superb - the capital Palma is a 15 min drive away, with lots of restaurants and cafes around. - As we left early - 7:00, we didn't have time to eat breakfast, as it doesn't start until 7:30, so I would recommend bringing the breakfast start time a little earlier. Also, I think the breakfast should have a bit more healthier food options.

Justina Okigbo

Beautiful hotel, good customer service. It has everything you need so, you can just stay in and relax. It has its gym, an indoor and outdoor pool. Guest have access to the spa which has its pool, sauna etc. There’re options for different types of massage and facial treatments at a cost. The only issue I had was my light going off one time I stayed in all day, but that was rectified when I brought it to their attention. It’s surrounded by different stores, 3mins away from the bus stop, variety of restaurants around the area, few minutes walk to the beach. There’s a luggage area if you have to check out, but your flight is at a later hour. Overall, I had a good stay. I would definitely recommend.

Rafaela

The rooms are well clean and the staff is nice. Buffet has a lot of options and the food is good. During breakfast, cooks make pancakes or eggs on the go. On Saturday, dinners have a chocolate fountain, with candy and strawberries. This is a nice touch for kids and adults!

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4.1

Google reviews (544)

Kate N

We had an absolutely wonderful week at this hotel! The staff were incredibly welcoming and attentive, always making sure that every detail was perfect. The room was spacious, clean, and very comfortable, with all the amenities I needed for a relaxing stay. The hotel’s location was ideal, close to all the major attractions yet peaceful enough to feel like a true getaway. I especially enjoyed the delicious breakfasts and the top-notch service throughout my stay. I can’t recommend this hotel highly enough – it made my vacation truly special!

Luke Hodges

Food was amazing, staff were brilliant (Special thanks to Nikolay - bar staff) My partner and I just returned from our holiday here, and I have to say, it was an incredible experience. The hotel is fantastic, but the staff and the service they provide are even more exceptional. The housekeeping team works tirelessly throughout the day to keep everything spotless, with fresh beds and towels provided daily. The food was delicious and of excellent quality, with a wide variety to choose from. A special thanks to Nikolay, who stood out not only as the hardest worker but also as a delight to be around—both professional and friendly. 10 minute walk from the beach One minute walk to the supermarket (next door). The strip is a 10 minute walk – hundreds of shops to choose from. Pool is absolutely wonderful Remember, every Friday between 9 and 2 pm, there is a pop up market On the beachfront- ITS A MUST.

Peter Newell

One of the best hotels I’ve been to . Food was always fresh & hot. Pool was amazing. Staff were polite. Room was very clean . We had half board plus. Champagne for breakfast & evening meals every day. Would recommend this hotel to anyone looking for somewhere to stay . Will definitely be going back 5🌟from us . Only 10 minutes walk to the seafront. Lots of places to eat & for shopping

Rosie

A very relaxing hotel - it seemed very quiet when I was there (end of April / early May). The food was delicious, really nice a la carte lunch menu included in the all inclusive as well. And the drinks are BRILLIANT. So many different cocktails also included in the all inclusive package. The bar staff weren't the fastest though, so I imagine when it gets busier there will be queues! The pool is huge & lovely. Room was absolutely fine, really nice pool view from the balcony. You don't get toiletries though, so do take your own shampoo etc! Overall a great hotel for a relaxing break - and a solid choice as a solo traveller too, there were a few of us there.

Harry E

This review will cover the main aspects of staying at this hotel. Overall, we were very satisfied with our stay; so much so that we decided to extend our stay! ROOMS: We booked the Junior Suite (non-pool view). The rooms are very clean, with amenities including a fridge, safe, and shower gel. The balcony, which every room type has, was fantastic and we spent many evenings relaxing on it. The windows are large, and let in plenty of light, but can be blocked with curtains. The beds are comfortable, and the house keeping was fantastic. FOOD: We went with the half-board plus option, which included breakfast and dinner (buffet). The “plus” meant we had unlimited drinks during the set meal times (Hot drinks, soft drinks, beers, wines). The breakfast buffet was nice. Typical breakfast stuff including eggs, bacon, sausage, cereal, as well as other interesting foods. Chefs are on hand to cook fresh eggs and omelettes upon request. Dinner was also very nice. Buffet contained a wide range of very interesting foods. They always had cold cheeses and meats, a small amount of veggie “mains” - most dishes contained meat. Great variety of foods throughout the week, with the chefs “show cooking” including sword fish, salmon, beef, pork, lamb, rabbit. POOL: Fantastic pool! Very large, with deep and shallow ends. Regularly cleaned and well kept. It’s not chlorinated. Plenty of subbeds, but not overcrowded. We didn’t struggle to find one. LOCATION: Good location. It’s about a 10 minute walk to the beach in a straight line. You can pretty much see the sea from the entrance. The town nearby is good, however, we noted that all shops were basically identical, selling the exact same kitsch items with basically no variety or authenticity. Plenty of grocery shops nearby as well. In conclusion, we would definitely come back here again. It’s very peaceful and quiet. The adults only atmosphere was great, and overall vibe was just what we wanted. PS: Would definitely recommend going kayaking on the beach (was a highlight)!

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4.3

Google reviews (1833)

Betsy & The City

I had a wonderful solo stay here, in Palma to visit friends. 📍Excellent beachfront location in Can Pastilla, near the bus stop for the Airport bus A2. Lovely views and surroundings, many restaurants and shops. 🤩 Really friendly and professional staff. Special mention for Branco at restaurant and the whole breakfast team. 🏨 The hotel itself is massive and spacious with many excellent facilities including two outdoor pools, the one facing the beach is lovely. Also tennis courts, ping pong table, spa and sauna... 🎒 There is a locked storage room by reception to leave luggage, with a ticketing system, well controlled. I really liked my room, it was pretty spacious for an individual. Super modern and clean. Comfy bed, big TV, desk, fridge, nice big balcony, side sea view. The bathroom is super modern with a rainshower and huge sink. Noise-wise, could sometimes hear drains but otherwise no issue. 🍳 The hotel buffet breakfast was excellent, though very busy! Hard to get a table with pool view but no biggie. I loved the tortilla / pancake cooking station, Felix was really friendly. Big variety of breads, cured meats, cheeses, coca, fruit, cereal, yoghurt and lots of toppings like seeds or dried fruits. Note that there is a separate bar just for hot drinks, very efficient. Big tea selection! 🍹The hotel offers a complementary cocktail in the bar downstairs, with live music too. First time staying but won't be the last! Lovely holidays! 🌊☀️✌🏻

R R

Stayed recently for a short break. Location is great, short bus ride from the airport with bus stop directly behind the hotel. Bus rides straight into Palma town too which was perfect. Hotel has 2 outdoor pools, 1 overlooking the beach which was beautiful. Staff and service were great, we had cocktails overlooking the beach on 3 days which were tasty and very reasonably priced. Room was great, lots of storage space, balcony overlooked the beach which again was lovely. Amenities can be asked downstairs at reception, shower was great with no issues at all. Walls are slightly thin so you can hear your neighbouring rooms but it wasn’t too much of an issue. Would stay again

Veronika Yakubu

Excellent location, the sea is just few steps away. We stayed 4 nights in a sea-view double bed room. Room and bathroom very clean and orderly. The balcony from the room has a table and 2 chairs to enjoy the view and have a drink. Breakfast and dinner is buffet style, there is a large variety of delicious food. Nice bar for evening chat. Indoor pool and gym are little, but nice. Good tennis court and bycicle rental option. We enjoyed our stay, highly recommend.

Simon Oelmann

The hotel is clean, has a friendly staff and the beach is only a few meters away. There was a good variety of dishes, both for breakfast and for dinner. Beides meat, chicken, fish, pasta and pizza there are also various cakes and other sweet desserts. The only thing missing was ice cream, which I used to get at other hotels I booked. Some of the meat and fish is barbecued by cooks directly in front of you. On one of the days they also has kebab. Unfortunately the rooms have very thin walls. You can hear the neighbors speaking or the neighbors television. I think this might also be a reason why the hotel is adults only - with kids there would just be too much noise. Plane noise, however, was not an issue.

Garry Lew Your Estate Advisory Realtor

Visited 11/10/2024 - 14/10/2024. The following sharing are based on our unbiased personal opinion and experience No kids allowed! My wife told me! Located close by the airport and just by the beach. Rooms assigned to us was a sea facing and beautiful sunset view. Cool breeze paired with beautiful sunset view is the best combination. Plenty of restaurant and supermarket along the beach. Beach 🏖️ was cleaned and sand are fine. One of the best clean and beautiful beach I have visited. Service staff are helpful and welcoming. Buffet breakfast and dinner are good. We are spoiled for choices for the days we stayed in this hotel. Follow us for a gastronomic experience and discover the world finest in its purest form

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4.4

Google reviews (1428)

Matt Kyprianou

The first mention has to be the staff! They were all amazing and very friendly! They went above and beyond in each area and made the experience very special! Thank you! Secondly the location is fantastic with great views of the sunset and a beach bar with lovely drinks is definitely something I’d recommend! And thirdly the cleanliness of the hotel and rooms were also spot on! The biggest let down for this hotel is two things which stop it getting a 5 star for me and the first is the quality of the food, it wasn’t the best and the options are very limited, we had a half board package and ended up eating out most nights and sometimes you are waiting a while for them to refresh the more popular dishes which brings me on to my next points…. This hotel is far too over subscribed for the size! The pool area is very narrow with limited space and if you aren’t quick you will not get a sunbed for yourself let alone a family. I have seen online videos of people literally fighting here to get a sunbed and we have visited early April so I dread to think what it’s like in peak summer. The evening entertainment is also very good but again because of the size of the hotel and the amount of people here if you aren’t quick you will not get a seat or a table before the entertainment starts! Luckily we were in a room that overlooked the entertainment area so it wasn’t a problem only that the access to the bar wasn’t as swift and again the line was going out of the door for a drink from the all inclusive crowd that you’d be waiting a while anyway! I know the staff can’t sort the overcrowdednss but it should be looked at because even in early April the place was rammed which would stop me coming back but all in all we had a lovely holiday and the staff were the main reason for it thank you.

Georgiana Allison

My daughter and I had a five night stay over the Easter holidays. The room was disappointing. Broken or dated fixtures and fittings, but the noise at night from neighbouring rooms was awful. You can hear everything from above, below and to the side well into the early hours. The location is okay; walkable to the next beaches up and down the coast. Bus service to Palma is good and reliable, and €9 for two singles. The staff are lovely though and food generally really good. Overall, it was okay but I would not stay here again.

James Kneale

Stayed here in September 24 for 1 week, & we had a really good time. Staff are very friendly & the hotel is very clean. The food is what it is. Plenty of options but I'm quite fussy what I eat when I go on any holiday. I still managed to have a decent meal all the time. When we were their the pool was constantly in the shade so the pool was always cold. It was something you got use to after a couple of minutes. A 5 minute walk to the square where it we went to watch sports etc etc. Can't fault our experience & we are coming back on April 18th for another week.

Adam Nicholas

We have just arrived back home today after staying here for 4 nights. Really nice hotel and pleasant staff. Huge shoutout to Saskia on reception as she made our stay very pleasant with her help and kindness. The rooftop was amazing and the rooms with the balcony were really nice. The food was also amazing can’t fault anything. Would definitely stay again.

Gizem Karaaslan

We had a very nice experience at this hotel. The reception welcomed us very friendly. The rooms were very clean and quite spacious. The breakfast was adequate and everything was delicious. 10/10 would recommend.

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4.3

Google reviews (1509)

Ryan “RD Fitness” Miske

The location of this resort is perfect, it’s right on the beach and close to lots of restaurants, bars, and nightlife, but also far enough way you don’t get woken up by noise. Rooms were clean and a good size with a nice view. The patio, the pool and cabanas were nice. Only downside was there was lots of smokers next to us, so the hallways smelt like smoke and if I left my patio door open the smell would come in. Overall I’d recommend this resort,

Zofia Barnjak

I wholeheartedly recommend this holiday destination! The staff is nice and helpful. Breakfasts are delicious with a very large selection of food.Spacious rooms, well-maintained and clean. A big plus for the cleaning ladies who took care of the cleanliness of the room every day and the contents of the fridge with drinks :) For me, a personal plus was the beautiful and cozy smell throughout the hotel. Ideal location, not far from the capital. Supermarkets, restaurants and other attractions are nearby, in addition, the proximity of the beach is a huge plus I really recommend it!

Zuzana Haramiova

Excellent location, especially very practical from pools to sea 😊 Pools great, sun bed credit system from 15 to 100 eur (Bali beds) Rooms, although with sea view, when more on the side, you only see a “glimpse of the sea” and mostly the parking/other hotel(s). However, rooms are cozy and the staff very kind and helpful. Awesome breakfast also 😋👌

Travelling Trev

Just stayed here for a stag do. I booked one of the front sea view loft rooms, and it was really nice. I have stayed in one Innside hotel before in Manchester, and they are pretty similar. However this one has an amazing view of the beach and the pool and the surf machine. The beds were great too. And they stocked up my complimentary mini bar daily. Only 2 beers mind you. This hotel had all the facilities you could need, gym, pools etc, although I didnt use any of them. The wave surfing machine was included in the price I think. But I never actually found out officially. Everywhere was clean. There are a couple of pool bars, one at the lower lagoon pool, and the other by the upper pool, which also covers the reception area. The location is perfect for magaluf. Out of the front door, and you're literally opposite BCM square and hence at the bottom end of the strip. So a perfect place to start a night out. The only real issues I found if I had to complain were, the breakfast was pretty cold. I only had it 2 of the days, and ate out all the others. And there was no bottle opener in the room... although the mini bar did contain bottled drinks that needed one. Strange. Otherwise a great stay, and would come again without hesitation. I never really needed much interaction with the staff, as all the services went well.

Vishnu

Oh boy what a place! This has easily become one of my favorite hotels. I stayed in the Beach House Suite, a spacious 65m² room with a separate living area. They provided beach towels, outdoor mats, some treats, and a mini-fridge stocked with beers, soft drinks, and water. The best part? The beach was just 50 meters away, making it super easy to walk right out to the shore! The area is filled with restaurants and shops, so there’s always something to do. I’ve stayed at a nearby property with an infinity rooftop pool before, but I found this hotel even more welcoming and absolutely worth it. I’ll definitely be coming back! As usual the Melia staff are always so hospitable, with the warm spirit of Mallorca shining through. Although the building’s exterior is a bit old and not perfectly renovated, don’t let that discourage you—the rooms and restaurants are nothing short of amazing!

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4.1

Google reviews (699)

Tian Potgieter

The overall experience of the hotel surpassed our expectations. Noting, there are several key considerations to take into account. The hotel is out of the way from restaurants so you need a car, the breakfast buffet was great but the cooking needs work (I.e. eggs need to better) the room tidiness could have been a bit better. Notwithstanding the above, the view, beach cove located next to the hotel and morning sunrises from the hotel was amazing. 8.5/10!

Max King

Extremely disappointed! Our flight was cancelled due to the weather which pushed back our arrival day by two days. The Hotel occupied our room yet proceeded to charge us for the two nights we missed… We walked in to our room to find other guests inside… The reception team told us to go to breakfast while they sorted it out. Our room was upgraded for the inconvenience however we weren’t refunded for the two nights?! I understand if the room wasn’t occupied why we would have to pay however this was not the instance. The staff weren’t warm or friendly nor were they interested in helping. Once we finally checked into another room it was obvious it hadn’t been cleaned properly. Hair in the shower, bed sheets untucked, hair on the floor and sticky benches to list a few. Really disappointed to say the least.

Soph Walton

Great location with poor service. Wouldn’t stay here again! My partner and I were very much looking forward to our stay coming all the way from Australia. Unfortunately, our flight was cancelled due to the weather… pushing our arrival date back by two days. The hotel proceeded to charge us for the two nights we missed after occupying the room with other guests!! Really disappointed. Lastly, we organised a taxi to the airport departing at 12pm. Our taxi was given away twice by the reception team pushing our departure time back to 12:30pm making us late for checkin. Wouldn’t recommend.

Gianmarco Cardia

I had to go there for my holidays but my flight got canceled 2h before departure due to stupid air traffic control measures taken by Spain, so I couldn’t reach the destination. The staff of the hotel (in particular the guy that contacts you right after the reservation) it’s incapable of understanding any situation and obviously decided to DENY any kind of refund or to move the dates of the staying. So be careful because booking this hotel is like gambling, if you have a problem with your flight you are going to lose all your money. Pretty sure the guy in charge of this has never traveled, just wish him to have the same kind of problems and find a person exactly like him on the other side of the phone, he would be happy to talk with an idiot like him that just wants to keep the money without any kind of assistance.

Carol Castro

If they say it has a private pool, it's a lie. Rude staff, they will not respect you as a customer. I asked to exchange for a simpler room because I had made a mistake when booking, they said I would have to pay the fine (50% of the entire reservation) for the chosen room, claiming that I left the room unavailable on Booking so that others could book, which it didn't makes no sense since there were more than 6 rooms like ours completely available and empty during our stay (and I had booked just a few hours ago). Furthermore, they said the pool is private and it is not! You share it with 5 other rooms. We were lucky there wasn't anyone else there. We were mistreated at the SPA, which closes at 7pm and when it was 7:15pm a guy came in speaking rudely to us. I apologized, said I hadn't noticed at the time and asked for help to turn off the jacuzzi before leaving. He completely ignored me and stormed off. I was in shock. Furthermore, they canceled the reservation at Booking while I was inside the hotel with everything already paid. The only person who served us well was Maria at breakfast. The hotel is beautiful, the beach in front is worth mentioning, but I would never go back.

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4.5

Google reviews (1164)

J Z

We loved our stay here. Rooms are beautiful and spacious. The breakfast is incredible and lots of choice. Dinner was okay, lots of food but I rather go to nearby restaurants, food there tastes better. The pools are great and the Spa is very clean. Customer service was outstanding. We had two little kids with us and enjoyed the stay very much. The gorgeous beach is just 3min walk.

Sara Lillskogen

The hotel is so lovely! We were 4 persons (2 adults and 2 teenagers) staying in a Family suite and wow what a room! So spacious and modern and the huge balcony is amazing. Great with two king size beds so even the kids could sleep comfy. Always very nice cleaned too. The pools are very good and since no one ever reserve sun beds there are always free sun beds whenever you need them during the day. Food is excellent, great variety and very well cooked. Location is perfect just one block from the beach and with lots of shops around and also easy to get a parking space. I read that someone else said not to get a room with sea views because of the nosy road but the balcony door is soundproof so that is not a problem.

Sheldon Nunes

A really nice hotel, just a short walk from the beach! Really appreciated all the little touches like the rose petals which was a lovely surprise during honeymoon. Didn’t get a chance to try all the facilities but the spa and pool looked nice and there were plenty of options to choose from for breakfast.

Chihiro Sakai

The suite room on the fifth floor was very spacious and had a wonderful view from the terrace, and the breakfast buffet was excellent with a wide variety, but I was concerned about the musty smell around the toilet. I would have been happier if the room had amenities such as slippers, toothbrushes and skincare.

Tiago Vitória

I enjoyed my staying at Las Gaviotas. The location is very good, the staff is welcoming and the overall experience in this hotel was positive. However, when I booked this hotel through their website I got the wrong impression. This was supposed to be a place of relaxation, a “joy for resting well” as they stated on the site. It turns out not to be the case. This hotel is a family resort like many others but with a slightly more sophisticated look - you’ll have the children’s screams in the pools, the buffet dinner with kids running around and the noisy sound of parents trying to hush their children. There’s nothing wrong with that but for the experience you can certainly get the same for cheaper. Another downsides: no complementary tea or coffee in the room, the lobby is cold and there isn’t any lounging area.

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4.2

Google reviews (729)

Martina P

We had one night stay in this hotel cause it was near the airport( 2 adults + one kid). The hotel is not for families or people who want to relax and enjoy. We couldn't sleep almost all night from the noise of the people. It felt like someone was screaming on our balcony but it was actually from the street, you can hear everything! People drinking, screaming, walking/running with high heels, yelling, smoking, playing loud German music... The room was renovated and very clean but also very small. I can't imagine someone coming for whole week stay... Definitely not a 4 star hotel! The location is very near the airport and the beach. We ordered taxi and it took us 8-10 min to arrive to the airport. It costs 19€ (night price) The people working at the hotel were very polite and welcoming! The hotel was clean and nice looking 😊

Alexi Petrikov

Based hotel. Stayd 5 nights, no problem at all except my sink broke and flooded the room but its ok they fixed it lol they gave me a towel to use pretty cool, also good price for the buffet and food is good and the staff is really friendly making good sangria

J A

We chose this hotel because it was advertised as a wellness spa where you can relax, they take care of every detail to take care of you. This is utter nonsense and absolute false advertising. The beds are extremely uncomfortable, the walls seem like they're made of paper, as you can hear every single noise from other rooms, and the housekeepers are banging about, knocking doors from before 8am. Not only that, but the pool area was full of rowdy, drunk German guests during our entire stay, some of them broke a sunbed, broke glasses near the pool and were allowed to have their own music playing loudly while yelling at each other from the pool and balconies. After speaking to multiple members of staff, who ensured us they would be spoken to because guests are not permitted to play their own music, nothing was done to rectify this. It appears hotel policies are there to be ignored, not only by guests but also by staff. The hotel is not worth the money and we left Mallorca extremely agitated and annoyed. I have emailed the hotel, as I believe nearly €800 for 3 nights in this hotel, which is masking as a 4 star is ridiculous. However, unsurprisingly, I have not had a response. I don't know why I expected any different after the poor costumer service experience during our stay.

Luna Liu

The hotel was ok but the guests! Oh man! You should avoid it if you have kids, maybe avoid the entire Palma beach area! Full of noisy drunken young German!!!!! Yelling and shouting non stop until 4am!!! They are not considerate and mindful at all! Worst experience with German people ever!!!

Paula Rowan

The hotel was very good as was the food. The staff were all very friendly and helpful. The hotel was near the sea. However there were some loud German groups of young men which spolt our stay. Each of the 4 nights we were either woken or kept from sleeping by noisy people in the next door room. I noticed on our final morning that on the next balcony there was a Turkish water pipe which I assume they were using to take tobacco or worse. I think the poor staff have a awful job of trying to keep these minority groups quiet and I feel sorry for them as they do their best. It seems S'Arenal has a difficulty with dealing with these groups generally.

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4.4

Google reviews (676)

Amy

The hotel is spotlessly clean and well presented, but everything is catered towards German clientele. We enjoyed our stay out of season, but the biggest downside is that the outdoor pool is not heated at all, not even a little bit. I think people would have used it more if it was, as the weather was warm enough and the hotel was busy. The views are lovely and the hotel is right on the front with easy access to Palma / airport from the bus stop outside. Supermarket just across the road too and plenty of local shops and bars.

Chris S

Read before booking. Positives - 1) The hotel is in a great location by the beach and I’d imagine is great for the warmer weather (we stayed in February). There are lots of amenities nearby along with bars and restaurants, albeit the vast majority were closed at this time of year in the evening. 2) Easy to get to from the airport and to travel to Palma. 3) The guy on reception was very friendly and welcoming each day (didn’t catch his name). 4) The hotel was kept very clean also. Negatives - 1) The bed is firm, the frame is like a camp bed and so very squeaky and quite uncomfortable, and you ache after a couple of nights. 2) Everything from the room, towels and food seem to be on a budget (but you won’t be paying a budget price) and are very average. This includes the food in the onsite restaurant. 3) No air-con in the rooms in February, despite the room being hot and stuffy and no fans available to be provided either. Major negatives - 1) The hotel next door was being renovated ready for opening and there was loud building works every day (bar Sunday) which started at 8am (or before) and finished at 6pm. Bear this in mind if you come in February. There was no mention of this on the hotels website or when booking or arriving at the hotel. 2) We asked to change room because of this, which was added to a list but we never changed room during our stay. On check out the same staff member asked if we changed room and we said no, nobody on reception had said anything - it appears it was up to us to ask each day rather than the staff tell us, but we weren’t told this until checking out! Also on check out, we were going to leave our room at 12pm and a cleaner started banging on the door and tapping on her watch telling us to leave, so rude! It was a few minutes before but she still decided to come into the room whilst we were finishing packing and started cleaning. It would have been unlikely we stayed again but those last two experiences have confirmed we will not be returning. It’s a shame for the staff that go above and beyond that they have colleagues who undermine their good work. I was going to give the hotel 3/5 but after the two final experiences the hotel deserves no more than 1/5. Overpriced and average with staff with bad attitude towards their paying guests.

Sundeep Bhardwaj

This hotel is fantastic, situated just 10 minutes from Palma's city center. It boasts a prime location along the beautiful, west-facing Playa De Palma, right in the heart of the stunning coastline. The rooms are modern and impeccably clean, and the dining options for breakfast and dinner cater to all tastes, from healthy choices to indulgent treats, with a delightful selection of desserts always available. My only minor piece of constructive criticism is that the pools aren't heated. Nevertheless, I would absolutely choose to stay here again!

Valeria Gomez

Me, my husband and my 18 month old stayed for one week and felt very comfortable. The room was decent sized and comfortable. The kids pool was our favorite. My son spend most of his time here, playing with other kids and toys. He had a blast. Lunch, snacks and drink around the pool area were great. The staff was very very friendly. Location was amazing. We were able to go to the beach throughout the day as it is so so close, just crossing the street. Breakfast buffet was delicious always. Will stay again for sure! The only negative was there were no black-out curtains and I would have liked a parasol on the balcony as the sun would be blasting during the evening and it was difficult to sit comfortably outside, specially for my 18 month old.

Lasse A

Nice hotel with fresh quite new rooms. Pillows are a disaster, but you can get softer if you ask the reception. The house keeping can be better but acceptable. Breakfast is very good, you can order omelette but no crispy bacon, but the evening dinner is quite average, after some time you like it lesser and lesser. Only shower cream combinated with schampo nothing else. We lost our luggage but hotel didn't offer any one time products like toothbrush and such during time before we got it.

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4.8

Google reviews (6593)

Ian Barrett

Having a great tine here. Rooms clean and comfortable. Facilities are great. Really enjoying the tennis court. Food is super fresh and so much choice. Staff are friendly and extremely helpful. They take time to stop and chat. A special shout out to David H. He made a special effort to look after us of an evening. Would highly recommend this hotel.

Bryce Leask

Just want to write a review to say how amazing our stay was at the Iberostar waves Playa de Muro. The rooms were great. They were very clean and tidy at all times. The house keeping staff really went above and beyond. The catering was absolutely fantastic given the scale of the hotel. The quality was always great. The waiting staff were lovely, attentive and polite. Mike and Leticia were amazing at being front of house and great hosts for the entertainment. Great with children a have converted me to having a lovely for BINGO....

Maria

I recently stayed at this hotel and had a wonderful experience. The kitchen is great, offering a variety of delicious dishes that catered to all tastes. The rooms are new and well-maintained, providing a comfortable and relaxing environment. Additionally, the hotel is located near a beautiful beach, perfect for relaxing and enjoying the sun. I highly recommend this hotel for anyone looking for a pleasant vacation! Michael the Best Man in animation team ! Leticia guest service the best.

Hannah Richmond

We had an excellent week staying at Iberostar Waves Alcúdia. The food and entertainment were brilliant. We have four children and they were very well taken care of. The kids disco was a daily highlight. We took part in lots of activities. Agnes came with us on a walk to the nature reserve and a trip to Alcudia, Agnes was very friendly and perfect with our kids who were arguing over who could hold her hand. Thank you Iberostar and Agnes for a wonderful stay.

G Marie

I picked an Iberostar brand hotel to ensure that we had a hassle-free and enjoyable holiday. I’m glad we did! The service from the reception, housekeeping, restaurant and bar staff was superb. Every single staff member would always go above and beyond to make sure we were taken cared of. We really do appreciate all the attention and smiles. David H. particularly took great care of us. I was also impressed by the delicious food options at dinner. Thank you very much!

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4.6

Google reviews (884)

Tony Burns

Nice size hotel with almost a family ran feel about it but plenty of extras like roof top pool, indoor pool, spa, gym, shop etc.... Don't often review hotels but I would return. Visited early April so quite quiet, weather was great for a few days and a bit cloudy for the others.

Bex

Nice hotel and great location. Sadly the pool was closed due to bad weather. Only down side was there was sometimes noise from the surrounding rooms including banging doors.

朱琪珍

One star given for the sea view. The hotel facilities are of very basic standard, far from what you would expect from a 4-star hotel and nearly 300 euros per night. We were given a room below the reception floor, outdated style and awful smell from the bathroom at night, especially when it rains, it is smelly as in a public toilet (a room on a higher floor might be better). Breakfast is full of process food with poor quality despite lots of options. Gastronomy is absolutely absent from the hotel (both from the central kitchen and Amura restaurant). You would better off cooking by yourself or searching for a proper restaurant in Palma. We ordered a strawberry birthday cake well in advance and double checked with reception upon our arrival. A greasy chocolate cake was provided on the day which we did not consume, and we could tell it was not even made from the kitchen as a similar one could be bought from the supermarket. The explanation was 'accidents / mistakes do happen'. We feel it was not a big deal for the hotel but this kind of 'I do not care' attitude is really unbearable, probably because they still have loads of tourists arriving. Haribo sweets and a bottle of alcohol were offered the second day (for this mistake) which we refused as we couldn't stand any more process food. Staff at reception are not friendly. They try to perform their duties but unfortunately they seem tense and overwhelmed with guests though it is considered as low season with few activities proposed to kids. Parking slots are limited compared to the quantity of rooms offered in the hotel. Kids room is definitely to be avoided with all the arcade games. The hotel manager discussed with us on our dissatisfaction and all that she can do is to report the same to the director. Not sure how much our experience would contribute to the improvement of the hotel. Considering the other negative comments the hotel has been receiving, we do not place hopes on any follow-ups and do not recommend this hotel to other families. I deeply regret that I did not check negative reviews before booking Ponent Mar. It is definitely over rated at Bookings and over priced.

Rusko

We contracted scabies from the beds at Ponent Mar. Absolutely appalling and unfortunately there was no other possibility it was from any other source. We contacted the hotel after our stay but have not received a response.

Andrew Phillips

What can I say but one of the greatest hotels I have experienced. This was my honeymoon destination! Extremely helpful and friendly staff, clean rooms and outstanding housekeeping. The view from our room was amazing! The breakfast was excellent with a wide variety of foods and dining outside usually had a great view too. The views from the pools is stunning. Could not find a fault! We will definitely be staying again and miss it already! Very highly recommended!

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4.2

Google reviews (1385)

Pablo W

Restaurant has good food but rooms are far too small . The 2 tiny lifts are a joke so be prepared to walk up & down stairs to your room . Bathroom / room plan isn’t great . Only 1 English tv channel being sky news . No movies in English .Small tv screen Clean and tidy

MR G

My experience was perfect the staff the hotel the location very well put together best hotel I’ve ever been too I even had a suprise bottle of wine for my birthday thank you Hm Tropical Cannot wait to return A*****

Laura Bird

Loved this hotel!! The roof top pool bar is just stunning and all the staff are so friendly and do everything they can to be accommodating . This hotel has a beautiful calm, ambiance and is at the ‘quieter’ end of the strip. Definitely one of the more classy hotels in the area. Supermarket directly opposite for anything you need. Would love to come back

Judit Kolos

Absolut fine, we were on the 1st floor, sharing a private pool with few more rooms, had a huge terrace with shade until 2pm. Breakfast was boring, would have expected local food, more fresh vegetables and fruits for sure and not every day exactly the same continental average. Service was great, staff was helpful. Roof bar with live saxophone music provides an irreplacable sunset experience.

Débora Morgado

Everything was beyond our expectations. The staff really makes you feel welcomed and the breakfast is great (i do wish they had a bit more fruit selection like peaches and strawberries) other than that, it was great. A special mention to the staff in the sky bar area, they were great and friendly and made us feel very comfortable at all times. The hotel is beautiful, modern and very clean. As soon as you enter the lobby you can feel the great smell thats the signature scent from HM tropical. Many times I was left wondering what it was and I wish I had it at home. This hotel has a special meaning to me since it was where me and my family reunited after not seeing each other for 4 months, so it made it extra sweet. Beds amazing, we had coffee in the room if we wanted, free drinks. The cleaning staff did an amazing job everyday making sure our room was clean and perfect for our arrival. Thank you so much cleaning staff!! I specially enjoyed seeing all my sandals in a straight line, ready to be worn :D It was very spacious. The pool was great, my boyfriend was in love with it and wants to go back as soon as possible to experience it once more, with the great sunbeds and shades. All in all, amazing. Oh, can't forget about the location!! Right in front of a great beach. Truly a beach vacation dream (with water being warm). Only Downside - the pipe smell on the bathrooms at some points of the day. Thanks for having us!

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4.6

Google reviews (538)

Maya Lily

Lovely hotel - clean, great location that’s walking distance to the port, friendly staff. We were unlucky with the weather but the indoor spa, gym and the outdoor padel courts were great to have in lieu of sunbathing by the pool. Breakfast was very tasty every day with lots of choice. One recommendation I’d make is to just provide pool towels freely as opposed to the voucher system, as that was a bit awkward to navigate each day. The only other negative was that the air con didn’t work properly in our room, so the air was never cold which is what we wanted at night. I’m sure there would have been a fix if I’d reported it, but we decided to leave it. Something to check for future guests though.

Noa Marin

I had a wonderful stay at Hotel Monport in Port de Andratx, especially since it was my partner's birthday! The staff went above and beyond by surprising us with a thoughtful gift in the room, which made the experience even more special. The room was spotless and comfortable, and the hotel's location was perfect for exploring the area. The buffet breakfast offered a great variety of delicious options, and the spa was an incredible way to relax. The staff truly made our stay unforgettable. We'll definitely be coming back! Highly recommended!

Domatron 2000

I stayed at the Mon Port with my family. It was nice. my wife chose it. I had no reason to complain, it’s easy to criticise when you didn’t chose something but not in this case, no. The staff are friendly. Didn’t use the spa, but it looked pretty sweet. Lots of families, some of the kids were rambunctious around the pool and they made me feel like I was glad my kids were teenagers, which isn’t something you say very often. The port was nice. The weather was nice. During my stay I developed the subjective belief that my room was haunted with the ghost of a Victorian school boy… otherwise great!

Georgie Lloyd

Beautiful peaceful location. The spa was absolutely wonderful. Towels, gowns slippers lotions all provided. Indoor pools are heated, outdoor is not. Rooms are airy and bright, huge comfy bed. Balcony as photographed. Very clean in all places. Breakfast is phenomenal. Dinner not so vegetarian friendly but there are lovely spots for veggies to eat in town or takeaways if you fancy eg a really good Indian/Italian. Local stores have wonderful fresh food and the Mallorcan restaurants are also lovely. Overall a lovely classy place. Will be back.

Michela Quattrocchi

Very nice experience, lots of amenities such as pools, spa, bars and the interiors of the rooms looked very new. It’s a 15 minutes walk to Port d’Andratx so it’s quiet (btw would be nice to provide free shuttles to town few times a day). Some small details could be improved (ie. I did not get a double bed as requested but 2 singles pushed together + the daily cleaning of the rooms was not super thorough), but I overall would recommend.

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4.6

Google reviews (1131)

Katerina /

I booked an experience with Vilas tennis academy and stayed at Fergus Style Palmanova hotel as was recommended at their web-site from 30.03 -> 4.04.2025. And I must say the hotel itself was fantastic. The facilities were great, the staff was friendly, and the overall atmosphere made my stay very enjoyable. The rooms were comfortable, the food was great, and the location was perfect. I would definitely recommend this hotel to anyone looking for a relaxing stay. However, my experience with the Vilas Tennis Academy, which is associated with the hotel, was extremely disappointing. On the final day of my 4-day training program (4th of April), I was assigned to Coach Christian (one of the main coaches and the owner?). During a training exercise, I politely asked him to place the balls closer, as I struggled to reach them. His reaction was shocking — he threw his racket and started yelling at me, saying that only he had the right to speak on court and that I had no right to make any suggestions. I felt deeply uncomfortable and humiliated. After this, I calmly asked to switch to another group for the second hour of training, as had been allowed on previous days. Coach Christian aggressively followed me, prevented me from joining any other sessions, and confronted me in a hostile manner. As a result, I was completely denied the second hour of training I had paid for. I attempted to resolve the situation with the reception, but was told they couldn’t help, as only Coach Christian had the authority to decide who could get refund. I then spoke to another head coach, who acknowledged the issue and promised a refund if I sent an email. I followed up via email several times as requested. I NEVER GOT A REPLY OR A REFUND. While the hotel itself was outstanding, the experience with the tennis academy was highly unprofessional and left a negative impact on my otherwise enjoyable trip. I hope the academy takes this feedback seriously and improves its service.

Louise Adeyemo

Hotel was absolutely perfect, across the road from a beautiful beach, shops & restaurants 2 minutes walk. Hotel spotlessly clean, staff couldn’t do more to help. Food was ok but not a great choice if fish lover and desserts were not anything special. Hotel really needs to put some handrails in by steps, not a single handrail throughout the hotel, which was quite bad for anyone with mobility issues. Walk in shower could also do with a handrail as again anyone with mobility issues would find it quite scary about slipping. Would 100% recommend the hotel and will definitely be coming back..

Mike Van Giesen

Never been a big one for reviews but we had a fantastic week at the hotel. Spotlessly clean with fantastic location on the seafront. The staff for us are what made our stay that much more enjoyable. From reception, cleaning, and particularly the restaurant/bar/kitchen staff who were all super hard working, friendly and helpful. Can't thank you all enough.🙏 Hotel is nice and small so plenty of space around the pool and we also used the private sauna/plunge pool (great touch). If you are looking for a clean, friendly yet quiet and relaxed, well appointed hotel with delicious buffet style meals (variety etc) with a fab location in Palmanova then we would highly recommend!

alison alisonpaul123@hotmail.com

Our family had a fantastic 10 day holiday at the end of September 2024. We have 2 girls - 3yr old and 4yr old who fell in love with Bob and Lucy. Entertainment, staff on reception and throughout hotel were ver helpful and friendly. We had a problem with our aircon and our room was changed immediately. Food was to a very high standard and the hotel is in a peaceful location with beautiful sunsets. Booked to go back this year. 😍

Worst Channel ever

What an fantastic hotel so friendly and relaxed staff great location amazing breakfast and evening meal menu. Good Sauna and pools . I will definitely be making a return visit. Palma Nova can be very relaxed in January just the way I like it, obviously the Sea temperature is cold and Sunbathing hours are short but the relaxing atmosphere makes up for it, you won't have to qué for anything and plenty of cafes restaurants are still open it's a perfect resort to relax. Obviously if you are after lively nightlife this isn't good for you in January.

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4.2

Google reviews (1551)

Xhoana Cela

The location and breakfast were okay, but the hotel was very dark and had a bad atmosphere. It was noisy all the time, especially in the mornings when the cleaning staff were loud. ALSO the beds were two singles joined together, I didn't feel comfortable during my stay. The statues in the corridors were creepy and made the hotel feel unwelcoming. Never go there.

Eric Lockwood

Exceptional accommodations! Staff was courteous and helpful, love the location, being so close to points in the central as well as walking distance to so many fine dining establishments. Their lunch is a great value, delicious food offerings, and overall a marvelous experience. Looking forward to staying there again. Also, loved the intriguing art throughout!

Lesley King

Stayed 3 nights last week for my birthday. Room was clean, bright and airy with the added bonus of a balcony. Breakfast was plentiful. Surprise Prosecco was left in our room. Great location. Bus stop right outside hotel. Would definitely recommend this hotel for a mini break.

Voyager Zhang

Stayed in this hotel for 1 night: could not fall asleep at all because the AC was maddening loud. Turning off AC wasn't an option due to summer high temperature. Linen feels scratchy. At 8am, someone started hammering determined to shake everyone awake. The hotel has very few windows: the entire corridor is dark and squished, the window in the room has no view; there's some kind of plank wood half blocking the window. I did check out the hotel's swimming pool and spa area; the pool is small but at least those amenities look like the photos on their site. But the room we stayed in: low ceiling, blocked window, maddening loud AC, o my, do not stay in this hotel: there are so many good hotels near Palma: I recommend Belle Marivent.

Cindy Lockwood

Really nice hotel one block from lots of restaurants and shopping. Quiet, clean great staff, nice breakfast and cafe with great 3 course lunch with wine for €20. Nice lounge area and sauna/steam room/whirlpool area. Free mini bar. Very pleased.

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4.5

Google reviews (343)

Anthony M

We had probably the smallest room in the hotel which was comfortable. Great service. Great location. Short walk to center. Lovely breakfast terrace and great buffet. Lovely view from the spacious seating areas in front of the hotel.

john hanlon

It is the people who make this hotel so special. We felt so welcome and so relaxed from the moment we checked in until we reluctantly checked out five days later. Everyone member of staff contributed to the relaxed and pleasant atmosphere, making our stay so enjoyable. The breakfast is a highlight, both in terms of quality and choice. While the rooms are on the small side this did not take from our enjoyment of the hotel. A big thank you to Eli and all the team for looking after us. Gracias!

Chris

I have mixed feelings about this hotel. On the positive side, the staff are absolutely wonderful - without a doubt, they provided the friendliest and most lovely service we experienced across the whole island. The communal areas are beautifully maintained, and the breakfast is excellent. The views and seating areas at the front of the hotel are fantastic. However, the room left a lot to be desired. We booked a 'Mountain View' room, but the view was mostly 90% bins/loading bay, with just a small hill in the background. The room itself was probably the smallest we’ve ever stayed in at any standard, leaving very little space to move. It was quite dark, and our clothes and towels remained damp throughout the week. The soundproofing was extremely poor - any time someone walked down the corridor or spoke, it was enough to wake me up, and I’m usually a heavy sleeper. Additionally, the bedding and mattress were of very low quality for the standard of the hotel. There was some construction work going on next door, but I understand that’s beyond the hotel’s control. Overall, it’s a reasonable four-star hotel, but the rooms were a significant letdown. We should have paid for a sea view room, which seemed larger, but we felt misled by the description of the 'Mountain View' room.

Ruedi

We spent one week in the hotel (mid October). The location is perfect. The beach right across the (calm) street. The center of Port de Pollensa is within walking distance. We ate very good at the hotel and enjoyed the veranda in the evenings. The rooms are rather small, but with a balcony and the see view that does not matter much. People are lovely too. We'll come back for sure! Thanks.

Mark Buckrell

We returned after starting here and being really happy last year. The breakfast buffet has good variety of selections, and they don't set too much out at a time + they circulate what's presented, so it's always fresh. The wait staff there, and at the bar, never stop moving. Having choices of a rooftop sitting area and pool, or one at the side/back, let's you choose where you want to be when it's windy. We had a smaller, rear-facing room, without a veranda this year, which will teach us not to wait until the last minute to book. (We came back in 2025, with an ocean view and the same high quality of service.)

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4.6

Google reviews (4364)

Marco Rola

You know how every holiday experience always falls slightly short of expectation? Let me tell you that the PEOPLE working here made it perfect for us. Their dedication, constant presence, kindness and availability ensured this was one of the best Iberostar hotels we've been to. I'm sure we'll come back to this one in the future, as the Cala Barca experience we had after wasn't even comparable. This is it!

Alice Elliott

The food was great and the large site makes it feel like you’re never on top of everyone. The beach and pools are lovely and the staff cannot do enough for you. Lots of families and children. It would be good to be closer to walk into a town or village but the buses make it easy to get around.

Callum Plant

My partner and I, along with our young son, recently spent a fantastic week at Iberostar Cala Domingos, and we couldn’t have asked for a better experience! The food was simply unbelievable, with a great selection to suit all tastes. We were especially impressed with how well the hotel catered to our young boy, offering kid-friendly options that made mealtimes so easy and enjoyable for the whole family. The pools were excellent, clean, spacious, and perfect for both relaxing and keeping our little one entertained. The staff were super helpful and polite throughout our stay, always going above and beyond to make sure we had everything we needed. It’s rare to find such attentive service, and it really enhanced our experience. All in all, this was a perfect family getaway, and we would definitely give it a 5-star rating! Highly recommended for anyone looking to enjoy a relaxing and family-friendly vacation in Cala Domingos. We can’t wait to come back!

Friederike Schröder

Our trip was in all ways perfect. Very nice stuff, beautiful hotel and the food was outstanding. Also the entertainment for kids and the shows in the evenings was created so lovely. Perfect for little kids and families! Especially the animation team was so kind and really went above and beyond to make our stay special. We will come back!

Matt William

Very family oriented hotel with a unique layout that considers all the little details. Clean, modern and very friendly staff. The facilities and events were brilliant and the food and drink were on another level compared to other 4-star hotels. Beach is accessed through the complex and is superb, albeit small. Iberostar have set the bar high and we’d look at booking with them for our next trip. Thank you!

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4.5

Google reviews (1484)

Robert Charron

I couldn't sleep for our entire stay here because the rooms were just so hot and they didn't have the air conditioning on. The rooms were very clean and beautiful, though. Minibar so overstuffed with crap you couldn't use it as a fridge, and no prices available. The shower in the rooms is also the textbook form over function. You have to be standing inside the rain shower to get any soap or shampoo so hope you're washing your hair. The drain left bubbles where you step out so you always have soapy feet. Also, it would randomly start dripping throughout your entire stay. Service is the only reason i am giving this any stars. Manu at the front desk and Silvana in the spa in particular were amazing and very helpful. They alone made our stay enjoyable.

tom hughes

The true meaning of a 5* hotel. The room may not seem incredible (we had premium garden view). However, the service, the little touches, the way they give you your experience, really elevates everything what you may expect. You can have a nice stay in Palma, or you can stay here and have an outstanding stay, truly worth every penny.

Claudia Hillebrand

Perfect Location in a nice garden scenery /direct view to the sea, also from all terraces, pool terrace, sky pool roof top terrace with an amazing view directly to the sea from above—both Restaurants for dining extraordinary quality in food, ingredients, decoration /excellent and charming service, who love, what they do - spa small , but very smart, very kompetent female staff for divine massage and facial treatments, worth the money! Should try definitely!👌 In total a hotel with a lot of taste in details ( lobby surrounding with style/even the stairwell you have to appreciate , don’t use the elevator!)😊

Amin Vs

1- The restaurant has a see view which is enjoyable when you are eating your breakfast. 2- The quality of foods in the restaurant was fine but it can be improved. 3- The staff behaviour were polite and respectful. 4- It is strange that this 5-star hotel has no parking lots. It is dificult to find parking space around the hotel and probably it can be worse during peak travel time of Mallorca. 5- The hair dryer should be replaced with better ones.

Christine Donnelly

Great beachfront location. Staff very helpful and friendly throughout the whole hotel. My sister & I thoroughly enjoyed our Spa treatments by Irene & Cati. A most enjoyable stay.

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4.5

Google reviews (5801)

Aurélien D

I would not recommend this hotel after a trip one week with my family during summer 2024. The room was not what we expected and not worth the money. It is advertised as a 4-star hotel but it's clearly not what you can see in the website pictures and when you're booking your trip. Room was really old and not clean (despite staff coming clean, rooms need a complete revamp). There was mold in the shower, air con not working... Guest service is incompetent. Despite reaching out to them and managers multiple times, they don't care and do not have solutions. There is no water bottle available and staff redirect you to water fountains... which are not working. With young kids at night, you don't even have water available. It's a shame for a so called 4-star hotel and for Iberostar. Overall infrastructures are old, dirty and not adapted to families. You are more in a camping than a 4-star hotel.

Yass T

We booked this 4-star residence based on its promised amenities, but our experience was disappointing. • The bathroom had mold, raising hygiene concerns. • The air conditioning didn’t work, making the room unbearable in the heat. • Limited access to drinking water, which is unacceptable for this category. Overall, the stay did not meet expectations, and improvements are needed.

Paul

Stayed here for a week. Like many reviews that have gone before I agree that the staff are incredible! Very helpful, cheerful and great with the kids. Our room was pretty basic and dated. It’s not a complaint but, equally, I was expecting more from a 4 star hotel. Our room wasn’t bad but it needed renovating. The pool and parks are great for the kids to enjoy themselves. There are a number of snack shacks to keep yourself fed and watered throughout the day. The food was good and, in all honesty, what you should expect for mass catering. It’s not fine dining. However meal times are a complete free for all which is very annoying - expect a few elbows and people pushing in. Within a short, rocky walk of 1 small and 2 large, gorgeous beaches which were busy but not overcrowded. The trail isn’t pushchair friendly. There is a bus stop right directly outside the hotel which will take you to Cala D’or (10 mins) which made a day trip to the marina and centre really easy. All in all a lovely holiday.

L A

I recently spent some time at this resort, and I have mixed feelings about it. It definitely has an older vibe, having been built in 1989. The food was decent, but when you opt for an all-inclusive option, you can't expect Michelin-starred cuisine. One of the frustrating aspects was the early morning pool chair wars. Guests were reserving loungers as early as 6 AM, and it seemed like the staff didn't intervene at all. It was quite ridiculous to see towels draped over multiple chairs—a bit inconsiderate, really. The bathroom in my room clearly needs some renovations; it felt dated and worn. On a brighter note, the staff members were fantastic! They were friendly and attentive, which definitely made my stay more enjoyable. The proximity to the beach was a major plus, making it easy to enjoy the sun and sand. The pools are another highlight, offering a good variety, although they too could benefit from some updates. This resort is a great option for families, with lots of attractions and a kids' club. Although the kids' club was a bit limited in its hours, the kids seemed to have a blast. While I appreciated some aspects of the experience, I don't think I'll be returning anytime soon.

Tracey Townsend

We checked in at 2.30am. The reception area is big and impressive. Our 2 adjoining rooms wasn't far, so we walked there. They normally take you on hotel buggies. The whole place is massive, swimming pools within 3/5 min walk. The main entertainment area was close by too. Nightly shows, brilliant bands, quizzes, even a silent disco. The food was amazing, something for everyone. So many lovely staff cleaning and tidying. There are bars everywhere serving alcoholic drinks but also you can use the self service for beer , water and hot drinks. A few shops on sites, selling lots of different things (not paracetamol tho). The food halls/beach restaurant open for 3 services a day. But if you miss them there's food trucks all day. The best part of our holiday, was finding a amazing beach 10min walk away. The sand is golden and the water was clear enough to see little fish swimming past. The worse part was leaving

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4.6

Google reviews (402)

Mrs S Byrom

After returning for the third time we realise this hotel, staff and service is second to none! Consistently excellent. The hotel adds lovely touches like flowers in the bathroom and new exciting menus in the restaurant and cocktails. All staff are amazing polite and so helpful especially the new guy who is in charge of the wines etc , sorry can’t remember his name, he advised us on wines and spent a lot of time talking about what was the best Majorcan liquor to buy. You really have an excellent business which hasn’t failed to impress us each year. Home from home and always made to feel special. Thank you!

G

Genuinely lovely hotel and staff. Immaculately clean. The breakfast is outstanding! And the chef at the restaurant is clearly very passionate about his trade. Everything was perfect for a two night trip for me and my elderly mother. They couldn’t have been kinder and nicer. Highly recommend. The rooms are spacious and clean. Food and bar tenders fantastic. Great value for money. Pool is one of the nicest I’ve swam in. The don’t forget the lovely gym area and sauna and indoor pool and spa area as well as outdoor pool. This is not a party hotel. It’s more family and older (wider) folks. Right beside the promenade but we lived the hotel so much we barely left. Great WiFi. Beds are fine. Spacious balcony. Quiet hotel.

Ian Scandrett

The great little Hotel with lovely service in an interesting location the staff were absolutely fantastic and we would come back

Tony Mint

Highly recommended…lovely smaller hotel, super clean throughout. Stylish, comfortable, great food, great pool (never an issue getting a sunbed and we were group of 7), most importantly the staff….first class service in every way (special mention to Dina and Jeni), other hotels take note - this is how to do it! Will return 100%…..

Dorothy McDowell

Sadly it’s an evening & morning that i won’t forget - a bad start to a holiday. A very hard, uncomfortable bed meant a poor night’s sleep. The day rooms are lovely & breakfast very good but our room didn’t match. In the morning a huge storm came in & having checked out, I went to get my car from the carpark. Terrifying. Rushing water & car submerged above the sills. Got it out but very shaken. Hotel staff were great, especially the lifeguard, she helped me get my breathing back under control & stayed with me. I was bruised & in shock, a very kind & experienced lady. Thank you. Manager aware of bed issues but claimed he knew nothing about carpark flooding, so no warning given. Didn’t seem bothered by my awful experience. My request for my soaked car to be valeted was met with only apologies from reception manager, another kind lady… but nothing more. A costly & very upsetting experience, not what you expect for €200+

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4.7

Google reviews (960)

Alexander Korte

Indoor pool and sauna as well as the gym unfortunately closes at 8pm. Gym is ok equipped but could be better. The gym has daylight and is very clean. Very good breakfast, very good Dinner buffet. Very nice staff at all times. For me the bed was a little hard a d the cushion not soft enough, but that is a matter of taste. Parking on public ground (for free) was no problem at any time and feels absolutely save. The suite is nice but the shower does not hold the water and you can easily set half the room under water.

Philip Morrison

Another brilliant stay at the MarSenses hotel! Great location to base our cycling holiday. Excellent friendly staff who really do go above and beyond to ensure your stay is enjoyable - from the reception to the dining room staff to the ladies who tidied the rooms! Food is a very high standard, great quality and choice. A smile greeted you every morning and evening! We will be returning in October as this holiday ticks all the boxes. Thank you

Phil Korobka

Fantastic stay in April 2025. Room was clean and bright. Food was varied and of a high quality. Staff were attentive without being invasive. Tito in the bar was brilliant. Looking after us and ensuring sport was on the TV whilst ensuring we never dehydrated. We will seen you all again. 👏

Alan C

This is my second stay at the MarSenses and look forward to returning again. The staff are all very friendly and helpful. Rooms are clean and spacious. We made use of the indoor jacuzzi, sauna and steam room. Food in the restaurant was all good with different selections each evening.

Mary Manabat Barker

We had a lovely stay at this hotel — the food, service, and the adults-only aspect were all wonderful. The pool area was always calm and peaceful (and we were there in August 2024), so there were many other guests, but it was always a tranquil space. The breakfasts and dinners were delicious, and the whole team (front desk staff, dining area team, etc.) was super welcoming and very professional. I can highly recommend this MarSenses hotel and hope to stay here again in the future!

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4.8

Google reviews (3304)

Thomas Geernaert

An amazing time! The hotel is beautiful and very clean. The staff is super friendly. Sublime location close to the beach and the blue water of the Mediterranean Sea. Both the general buffet restaurants and the dedicated Spanish (Tony and his team) and Mexican (Paula and her team) restaurants were a treat. The rooftop bar offers a stunning view. The outdoor pools have both a children and a more quiet area. It will be even better when the indoor pool and spa are fully open. We may return for more…

Sheila P

I traveled here in October 2024 and it was firmly a 4/5 experience. We paid for a family suite and got upgraded to a private garden suite which was appreciated. Unfortunately the room was dirty and smelled very musty because the bathroom did not have any ventilation. There was also broken furniture which we had to seal off to prevent injury to our baby. This unfortunately did not feel like a 5* hotel. The room itself was probably a 3/5 at most. The buffet was the star of the trip. The staff were amazing; so kind and patient with our baby who was still in her food dropping and throwing phase. They kept everything very clean and tidy. The food was also incredible and super delicious, to the point where we didn't feel the need to try the a la carte restaurants. The service from the other hotel staff were generally good as well. The towel service was a bit odd as they had designated open times to exchange your towels but sometimes they weren't open at those times or ran out of clean towels. We enjoyed the pools a lot. There were always pool chairs available and lots of space for kids to run around as there were so many pool options.

olivia moss

Myself and my family travelled to Iberostar in September to celebrate my husband's birthday we were looking forward to a 'dream' holiday, but unfortunately it turned into a food poisoning nightmare. On the 4th night, 2 hours after eating at the buffet restaurant Mistral my husband’s was hit with extreme pain was becoming more and more intense to the point that he couldn’t physically walk. Shortly after he was projectile vomiting, followed by extreme diarrhoea and wind. All throughout the night, he was sick aswell as diarrhoea and his temperature soared. At one point he collapsed in the bathroom, from severe exhaustion and I imagine dehydration. We reported the food poisoning to reception, however the reception staff were really quite rude and declared that ‘it only had a virus’ and commented that ‘he had been sick the day before’. Of course they didn't want to take responsibility of his illness. They also, failed to tell us there was an onsite doctors. Luckily I discovered it the following day whilst walking around the hotel. So he managed to get some pain relief and treatment for the food poisoning. Unfortunately my husband was sick for the remaining trip, we had to separate as we feared that it would spread to the rest of the family and other guests. As you can imagine we were soo upset to have to spend our family holiday separately, my little girl was devastated to be away from your daddy. For the rest of the holiday, my husband lived off nibbles of bread and water as he was too ill to tolerate anything else aswell as the concerned of getting poorly again from the food served. Myself and my daughter tried to carry on with our holiday the best we could. But It is safe to say the experience ruined our holiday. I was of course more cautious whilst eating in the restaurants and I noticed that food often had flies on it. I witnessed many, many times staff pouring fresh hot food onto cold food (instead of clearing the old food off the dishes and replacing it with new) the staff that cleaned the table wasn’t using anti-bac spray they were merely wiping the tables with dirty clothes. Food that was put out, was barely kept warm more than often it was cold. There were endless opportunities for bacterial growth at the buffet restaurant. This is a 4-star hotel, without 4-star hygiene standards. I spoke to many different families whilst on the holiday and many of them too had suffered from food poisoning from the hotel. On two evenings at the hotel's night entertainment, two children on separate occasions were projectile vomiting. Please be incredibly cautious when eating at the hotel's facilities as the level of hygiene it not up to standard, I would hate for other guests to have their holiday ruined like unfortunately ours was. In addition, the hotel had a lingering smell of sewage, which was really off putting. It is such a shame as the hotel and location was beautiful, I really hope the hotel take all the food poisoning cases seriously and improve their hygiene practises.

Mengjie Wang

4 star hotel with 5 star experience One of my best all inclusive holidays. We stayed in a family room that was very good sized and well considered for kids. All staff friendly and helpful. Spotless clean and well maintained inside and outside. entertainment well designed for both kids and adults, which kept us busy day n night. Tastey food and drinks, very good quality. We will be back and recommend to friends.

Veronika Mills

Absolutely amazing place! We just got back from our family trip. The only thing I'd say could be improved in the storage in the rooms. They are very pretty and clean, beds are very comfy but for 3 adults and a child there just isn't enough room. But that's my only minor complaint. The staff were very friendly from the start to finish, nothing is too much trouble. The hotel is designed with children in mind right from the reception area with an amazing slide to the lower floor. There are plenty of places for children to play, lots of pools. The daily activities for the whole family are brilliant. I have never exercised on holiday so much like here! Even when it was just me they still ran the class for me with a smile and enthusiasm ! So this is my way of saying thank you to all the fitness staff there 🫶 Just as well because the food is to die for. So much choice and fresh food every day. The location so close to the beach is really handy as we could choose to just go for a swim in the sea or stay longer rather than decide on one location for the day. You can take a drink or a refreshment from the hotel straight to the beach. Clean beach towels every day. There is just everything you need for a lovely family holiday, quiet places, fun places, fun evening entertainment and it was just lovely to see all the little people having fun 😊 This was our first all inclusive holiday and I feel we'll find it hard to find another place as good as this. We better start saving now for next year🙏 We also loved the daily Iberostar song and dance routine, it's stuck in our heads now💃🕺

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4.3

Google reviews (976)

Tigra gaming

Nice holidays!!!The workers were exceptional and very friendly. It remains to be said that Claudia treated us very well and was very nice and beautiful. We were also lucky to meet the gardener and see that he was a super hard-working and very friendly person. The facilities are very nice. We also liked the pools a lot. Even the lifeguards Carmelo and Enrique were very friendly and helped us by setting up the sun loungers and parasols. without a doubt I will return next year

Teresa Leitão

We had a really nice stay here with our toddler. It is a genuinely family friendly hotel with two swimming pools for kids, which our little girl loved, as well as a decent size adult pool. Our apartment was super spacious and comfortable and everything was very clean. There is a gorgeous beach literally 2 minutes walk away and another very beautiful one about 10 minutes walk away. It does get busy, because it’s a busy area, but our little toddler gets up very early so we would just head to the beach first thing for a couple of hours and it would be really quiet and just stunning, and the local supermarket has a lovely bakery with fresh croissants every morning. Would definitely come back and would recommend!!

Ana Padilla

"A Disappointing Experience: Theft and Service Deficiencies" Our stay at this hotel was a frustrating experience from the very start. First of all, finding the hotel and the reception was a real challenge. The signage is nearly non-existent, making arrival after a long journey much more exhausting than necessary. As for the facilities, the hotel consists of several buildings, but none of them have elevators. If, like us, you have to climb numerous stairs with luggage after a long trip, arriving becomes a real nightmare. Another major concern was the complete lack of supervision in the luggage storage area. Anyone could access and take any suitcase without being monitored, which made us feel that our belongings were not safe. The hotel’s restaurant is located in another building, which means you have to go outside to get there. If it rains, as it did during our stay, you end up soaked just trying to have breakfast. Speaking of breakfast, while there was some variety, it was always the same. After a few days, it became monotonous and repetitive, something you don’t expect from a hotel in this category. The hotel pool was another major letdown. Despite signs prohibiting the reservation of sun loungers with towels, we never saw anyone enforcing this rule, making it impossible to find a free lounger, even after trying several times throughout the day. Parking is also a significant issue. Although the hotel claims to have parking areas for guests, these are very limited, and we often found ourselves without a place to park. The cleaning service left much to be desired. The beds were poorly made, they didn’t leave enough towels for the number of people in the room, and they didn’t refill the soap dispensers. To top it off, room cleaning was done very late, with it being as late as 4:00 PM, and our room was still not cleaned. But the worst part of all was that we had money stolen from our room. The money disappeared from a purse that was stored inside a wardrobe. We spent an entire morning at the Civil Guard station, and the hotel refused to take any responsibility, claiming that it wasn't in the safe. This incident completely ruined our vacation, and the hotel’s lack of empathy and accountability was alarming, especially knowing that the only people who entered the room were us and the cleaning staff. The hotel director assured us that he would contact us regarding the insurance decision, but two months after our stay, we are still waiting for a response. In short, I would not recommend this hotel. The service deficiencies and lack of security made our stay a huge disappointment.

Ally Gray

We visited this hotel three years ago in 2021 just coming out of COVID restrictions, and had a fabulous time. We had a ten year old with us so the room was perfect and roomy with a small kitchenette. We were able to make a light breakfast like toast and eggs, cereals etc., and evening snacks of cheese and biscuits to accompany a glass of wine on the balcony. We returned again late July 2024, to discover that the hotel has now 'partly' done away with the kitchen facilities, apart from a cleverly hidden microwave in a cupboard situated above a dangerously located kettle and coffee machine in a space so tight that you can't even use it. We had purchased some food ahead of checking in, but when we asked for plates and bowls and cutlery after discovering the kitchen was no longer complete, we were told no. We had glasses and teacups in the kitchen but these are not refreshed daily, and when we challenged this we were told to wash them in the bathroom sink and we could get washing up liquid from reception. Come on management you either provide kitchen facilities or you don't. What's the point of the microwave if you have nothing to eat off or with. Someone has made the ultimate poor decision here. Upon visiting the bar one evening to obtain some ice for a drink in our room, again we were again told 'no', unless we purchased a drink. Come on! The majority of decent hotels have an ice machine on a corridor for guests to use!! As for the sunbeds, people creep out at all hours of the night to reserve them with towels and other stuff. We hate doing this but we're forced into the same behaviour to ensure we had somewhere to spend the day. On a positive note, some of the staff are marvellous, the rooms clean and airy, fairly well soundproofed and the blackout curtains are 100% effective. We would not return to this hotel again purely due to the ludicrous decisions regarding the kitchen in the rooms and the failure to oblige our simple requests for basic crockery, cutlery and ice.

Karla Andrea

We had our family summer holiday in Mallorca and chose to stay in Prinsotel Alba and we’re so glad we did. We stayed on their half board plus option and had the chance to dine at their two restaurants - Picco and Grill - which were amazing. Breakfast buffet was also good with various options to choose from and the staff worked really hard everyday to make sure everything was topped up. We were happy with our hotel room and didn’t find any fault, beds were comfortable, air con worked well and rooms were tidied everyday. We also ventured out of the area so the location and free parking of the hotel were a plus. It’s the perfect spot to go out to other towns and beaches in Mallorca. The one thing we didn’t like at all was the British culture of hogging the sun beds every morning. I say British because they were the only ones doing it whilst many of us had to find whatever was left. For us this wasn’t a problem as we left in the mornings and came back in the afternoons but it was still very annoying for most people. Kids entertainment was nice, they had a playroom where they did activities, watched some movies and the kids team were really lovely. Overall it was a nice family holiday and we really enjoyed our stay. Also a massive thank you to Gabriel from reception who helped us on our final day as our car rental didn’t want to turn on!

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4.2

Google reviews (680)

Karen Smith

Overall had a lovely stay. The rooms are adequate and cleaned daily. The only down side is the walls are so thin. We had a family with a toddler next to us who ran around in the room until late and they spoke loudly. The food was lovely with a good selection to chose from. The hotel is near to a bus stop with buses regularly into palma for more connections around the island.

Molly Feltham

Really happy with my experience in this hotel! Every single staff member was super friendly and helpful, food served every meal was delicious and varied. Rooms were spacious, clean, and modern, shower was a great pressure and temperature, plenty of room in the bathroom it wasn't cramped at all! Aircon in the room was great and worked so well, balcony was lovely with great views. The entire hotel was very clean and well kept, modern interior and pleasant appearance inside and out. Pool area was nice and clean, lovely atmosphere, pool bar staff were friendly, drinks were varied and plenty of options available, food served through the day at the pool bar was great to snack on! The only thing is that the layout of sunbeds and the dining room are both quite cramped and very close together but it wasn't a huge problem as the hotel wasn't very busy. Would definitely return again, me and my mum had a brilliant week's stay here.

Mike Mabey

Location is excellent, hotel clean however there is a sewage smell near the doors leading to the pool. Food was nice but repetitive

Joy Powell

Just packing after 11 nights stay here. Hotel is spotless, very clean and smells clean. Good quality food 3 times a day plus a great snack bar by pool. Drinks are very good some times you may have to queue at snack bar. Staff are all very friendly and polite. Full marks to the chef Valentino always got a great smile 😃 and very friendly. Great entertainment team the shows were also very good. We will be back next year.

Michelle Bouch

Lovely hotel 5 mins from the beach. VIP area was excellent as it was low season. Plenty of choice for food..but unless it was from the grill it was tepid. Guys you need to take a look of your hot holding practices. Both my partner and I had upset tummy immediately after consuming scrambled eggs. Sort the food and you would have full marks.. it didn't spoil our break however. The views were fantastic.. the staff friendly and the alcohol plenty.

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4.1

Google reviews (2010)

Christopher Lilley

Very dated hotel, food was always cold the pool was to small. I would also be careful which hotel you Jane booked they have is 7 Global hotels and they booking agents use the best pics from all 7 our hotel was nothing like what we had booked. The receptionist informed us that this is a common thing for them to deal with

Wiktoria Adamiec

My friend and I stayed at Globales Palmanova Palace during the last week of September and we had an amazing experience! The hotel is perfectly located, just a short walk from the beach and close to plenty of shops, bars and restaurants, which made everything super convenient. The food was fantastic – every meal had a great variety, and everything was fresh and delicious. From breakfast to dinner, there were plenty of options to satisfy everyone’s taste. The bartenders were also fantastic! They were always friendly, quick with service, and made the best cocktails. Whether it was a refreshing drink by the pool or a cocktail in the evening, the bar staff really added to the holiday atmosphere with their great attitudes and attention to detail. But what really made our stay special was the entertainment team, especially Juanjo. He was incredibly fun, energetic, and had such a positive vibe. Whether it was leading activities or putting on a show in the evening, he always made sure everyone was having a great time. His enthusiasm and friendliness made the whole experience so much more enjoyable, and we can’t thank him enough! Overall, we had a wonderful time and would highly recommend Globales Palmanova Palace for anyone looking for a relaxing holiday with great food, amazing drinks, and even better entertainment.

Roger Nicklin

Fantastic place . Staff are great,food lovely and perfect location. Smallest of negatives are the small lifts which at busy times are hard to get especially as a mobility scooter. But will definitely return.

Tammy Burzacki

Just back from 7 days here as a family. We liked the hotel and the location. Always very clean and tidy. All staff friendly. The animation team (Johnathan) made our days fun with aqua gym. Pools. Darts. Bowls and shuttle board as well as songs for younger child in our group. There is also table table and mini golf for during the day. The pool area is clean and tidy. Pity children were not allowed to have rubber rings or water balls. Male life guard could be rude and take such items from children but we didn’t let that spoil our stay. Negatives are not enough plug sockets in bedroom area and food wasn’t great in main restaurant. I think small changes could be made but overall we have had a good first family here. Would we return? Yes but I wouldn’t recommend with children too young

Krystiano

I spent 7 days in Palmanova Hotel and I'm very happy to be a guest there . All staff was amazing , food was great ,different variety every day , maybe breakfasts needs some updates . Great , Clean hotel ,might be just a little bit noisy during the nights . Great location close to beaches ,buss stationes and shops . Overall very positive impression 👍😍🌴

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4.4

Google reviews (973)

Szn TB

It was a very nice hotel except that the room was small. The staff are always friendly, kind and helpful. The location is nice. The breakfast was good, varied and the churros we had were really crispy. The pineapples were always delicious.

andyfielding56

A quiet, clean hotel with very small rooms. Staff are pleasant and helpfull. Food is average. Restaurant is a bit noisy and chaotic. During our visit I saw towels placed on restaurant seats to reserve them! Water is not included in the dinner menu , this penny-pinching puts me off going back.

Nick Ashton

We have had a very nice 12 night stay (2 adults and 1 10 Yr old girl). Excellent buffet breakfast with staff that clearly work very hard. We ate out most days but had the evening buffet twice which was very good. The location is a 2 min walk from the beach however this section of the beach is overcrowded in the summer. We had a hire car which meant we could drive 2km to a quieter section of the same beach. The rooms are good and very quiet at night - we all slept very well. The front desk staff were helpful and efficient however rarely smiled - I am certain this is due to how busy and stressed they all seemed and tired from a busy summer, we didn't take it personally. The guests at the hotel and Can Picafort itself is predominantly German- If you are a British family with kids and looking to meet other British families then Can Picafort may not be the best fit for you. Overall we three made our own fun and had a great holiday and the standards of the hotel were very high and good value.

Milica Knezevic

The hotel met our expectations. The food is excellent, the staff is very friendly, the pools are nice and clean. The position of the hotel is also excellent, only 200m to the excellent beach, shops and restaurants. Disadvantages: pool open only until 6pm, no kettle for water in the room and a safe which is charged extra (this should be a standard service).

Emily

Absolutely wonderful stay. Me and my sister stayed for a long weekend and oh boy I’m already planning on coming back. This hotel has everything you need ! The rooms are spacious and spotless, the hotel lobby is open and clean with a positive vibe. The bar/pool area is also spacious, with a variety of seating areas and HUGE variety of drinks and snacks. Pool itself is pretty decent sized, fencing could do with some work but that’s me being petty. Sun beds and lovely and lots of options there too. Lifeguard is on duty the whole time and there’s toilets close too! I’m pretty sure there are 2 pools, one in their BQ lounge but we were unclear if we could use this? The food. I could not fault it one bit. If you come for anything? Come for the food!! They have options for all types of people, preferences and fussy eaters. Meat, fish, veggie, vegan. British, Spanish, polish, German, they have it all. Staff were quick to clean plates and polite and friendly. No faults at all. The ONLY fault and I mean only fault is the reception NIGHT staff. They had no idea what to say or do or how to check us in. We arrived at 4am so we were knackered and they were really unhelpful. Didn’t tell us where anything was, where to go for food etc. and what we can and can’t do being half-board. They seemed pretty rude and just clueless. Day staff were great though! If you’re coming for great night life and hotel entertainment you might be disappointed. There isn’t a lot and it wasn’t very well known/advertised around d the hotel. We went down Friday night for a singer and Saturday night for adult games and both nights were pretty empty. Not sure if it was just our stay but not many people seemed interested in the entertainment they offered. Long review over, if you want to stay here. Do it. It’s super accessible for all ages, shapes and ethnicity .

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4.3

Google reviews (1039)

Jason Davies

Review of BQ Delfín Azul, Alcudia, Majorca We recently stayed at the BQ Delfín Azul in Alcudia and overall had a pleasant experience. The hotel has a refreshed and modern decor, and the rooms are a decent size — clean and functional, with everything you need for a comfortable stay. The staff were friendly and helpful throughout, which added to the welcoming atmosphere. The pool area is a good size and well-maintained, making it a great spot for both relaxation and play. The hotel is especially suited to families, with plenty for kids to enjoy and a safe, family-friendly vibe. One downside was the noise in the early hours, mainly from people in the surrounding area rather than the hotel itself — something to be aware of if you’re a light sleeper. Another point to note is the lack of air conditioning, which isn’t switched on until the summer season, making the rooms a bit warm at night during spring stays. Despite those minor issues — which are largely outside the hotel’s control — it was a lovely base for a holiday. The beach is just a short walk away, and there’s a wide variety of places to eat nearby offering good quality food at reasonable prices. Having a Lidl supermarket at the top of the road is also a big convenience, especially for families. All in all, a solid choice for a family-friendly break in Alcudia.

Unyime Akn

The hotel itself is fine, but the setup leaves a lot to be desired. All the rooms only have single beds, even for two people. If you're sharing a room, you'll get two single beds pushed together, each with its own single blanket or duvet—not an ideal arrangement. The rooms are also quite small, and housekeeping doesn’t seem to replace the bedding unless you specifically ask them. Instead, they just make the beds. Cleanliness is clearly not a priority, as empty bottles or used glasses are left for you to dispose of yourself. Additionally, we had to pay a minimum of 40 euros just to use the safe in the room and another 30 euros for the iron. I've never had to pay for a safe or iron anywhere else in the world. It felt like every little thing came with an extra charge, making it clear that the hotel is designed to extract as much money as possible from its guests. For example, after a midnight fire alarm—where staff were nowhere to be found and guests waited outside for over 30 minutes before going back inside on their own—we asked if we could check out just one hour later, given that checkout is at 11 a.m. and check-in isn't until 3 p.m. But guess what? They wanted to charge 30 euros for that extra hour. It's absolutely ridiculous. Apart from that, the location is good. The late night shows every night are entertaining, and the bar and restaurant staff are amazing.

Ivan Fekete

We were in hotel in October and we were very satisfied. The breakfast was really reach. I have never seen sparkling wine in breakfast before :) I can recommend this hotel. The best value for money!

Mr B

A fantastic hotel, staff are very friendly and helpful. The location is close enough to stroll to the beach and local shops. There is a supermarket close by for extra food and drink. Defo would recommend this hotel and we will be going back.

Mihaela Ceban

Our stay at the hotel was quite disappointing. Upon arrival, we experienced a significant delay in checking in due to a large number of families with children and only one staff member on duty. The standard double rooms were unfortunately very small. If you have two pieces of luggage and a pushchair, navigating the room is quite challenging. Additionally, the "double bed" was actually two single beds pushed together, which would separate during the night, causing discomfort. We arrived after midnight and found that there was no water in the room. We had to wait until morning to purchase some. Furthermore, the room lacked basic amenities such as tea and coffee, which is quite unusual for a hotel. When we inquired at reception, we were told that these items are not provided. Borrowing items like an iron, fan, or microwave requires a deposit plus an additional fee of 10-15 € for three days, which seems unreasonable. We also faced issues with the availability of basic items. When we requested paper cups, we were told we could only get them if we purchased something from the bar. Another night, when we asked for extra ice, the bar staff weren’t very happy to provide us by telling us the manager is watching them and they are not allowed to provide ice unless it’s in a drink bought from the bar. Some of the reception and bar/restaurant staff were quite rude. Their poor English skills and lack of courtesy were noticeable, with some not even saying "sorry" or "thank you." It seemed that a few staff members did not enjoy their jobs. One night, we found a huge cockroach in our room, which was terrifying. The hotel should take measures to prevent such occurrences, especially considering the high price we paid for our stay. On the positive side, Yasmin and the two boys from the mini club and hotel activities were very kind, polite, and knew how to make guests have fun. The breakfast offered a good variety of food, although the chef struggled to manage cooking eggs and toasts alone during peak times. The variety of food overall was excellent and somewhat salvaged our experience. Additionally, the hotel not being full meant that there were always spare umbrellas by the pool, allowing us to relax and enjoy. Overall, the hotel did not live up to the price we paid, but the variety of food and the not-too-crowded pool area were redeeming features.

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3.3

Google reviews (602)

David Stevens

Hi, a quick review This isn't a 4 star would say a 3 star. However, it's not.4 star price The staff work very hard It's clean The food is fresh and tasty It's in a quiet location however a short walk to some lovely beaches Rooms clean and modern unfortunately the bathroom was a bit tired If you want a nice hotel that's value for money . This is the place

David Hunt

Good: The staff are mostly great, especially the activities coordinator (I think his name is Jordi) - such a nice guy who goes out of his way to make sure everyone is enjoying their stay. He had a chat to us on his day off in the bar and he's so easy going and pleasant. The food was also really nice; not a massive choice compared to other all inclusive hotels I've stayed at but quality and taste was excellent. Parking was easy in the street outside or in a free public car park literally a one minute walk away. Bad: It should just be called Illot Suites as the Spa is closed and based on what I both heard and saw will not be reopening any time soon. The staff have been told to blame Covid but it's clearly because it needs work. The hotel is really nice in parts but is showing its age in other areas. There is an abandoned tennis court with no net out the back; the squash courts have been converted to a children's play room and the outdoor area next to the pool has more weeds than grass. The all inclusive drink menu is limited with little choice of cocktails and only a handful of spirits with no supplement option. Location: If you haven't been to Capdepara or the surrounding area before, it's worth noting it's quite a journey to most other parts of the island. If you like exploring, the location probably isn't for you. If hiring a car, it's roughly 1h15 to Palma, 1h30 to Soller and surprisingly over an hour to Alcudia. However if you're happy to stay in the town, it's well served with loads of restaurants and a few nice beaches. Overall: I actually enjoyed my stay here despite the above "bad" comments. I do think they should be clearer / more honest about the Spa, especially on third party booking sites. However for the price we paid, I felt I got reasonable value for money and have stayed in far worse hotels that have cost more. If the owners tidy up some of the more tired areas of the building and sort the spa out it would be a great hotel to stay at.

Hans Ingmar (hifishnow)

Bad Hotel. Not a 4 star. Let`s start with the pool area. It was very dirty and it wasen`t cleaned at all the one week we were there. The area around with grass has not been mowed for weeks and it`s filled with cigrarette butts and other garbage. The sunbeds needs cleaning too. Towels from the day before was not removed from sunbeds. The pool has alot of debrees from the palm trees around. The little "all inclusive" room had a sticky floor and It smelled like Vodka. Perhaps from a guest that spilled Vodka on the floor and it wasent cleaned the week we were there. The selection of things to eat and drink is poor. Ther was no gas in the soda dispenser. The orangejuice taste like vodka so if you like Screwdriver`s you`r gonna be a happy camper. The applejuice also taste like vodka. And don`t get me started on the coffey. The dining area looks clean. The food is basic and taste nothing. The "Seafood" was like rubber. The juice in here taste like vodka too. If you like fresh milk you are in for at treat because the milk wss so warm i think it comes straight from the cow. The bucket on the floor from a leaky roof or air condition was present all week. Why fix it? Frying and egg should be easy enough but the egg ends up on the plate like a disaster. We ended up eating dinner at the lokal restaurants almost every night. We tried to eat dinner at the hotel but it was the same food that was served for lunch. Step in to the time machine aka The "Suite" and go back in time to 1987. There is no Air Condition, and it was 35 degrees on arival. The lady at the desk toold us that the ventilation was for use in wintertime. So we had to put the vent on 25 degrees and wait for it to cool a little bit down. The shower drain was clogged so we had our own pool in the bathroom. And that is not as cool as it sounds like:/ And the shower head sprayed water all over the place. The refridgerator held held 15 degreees and the shelf inside was broken. The beds matresses was hard and uncomfortable. It was not even clean under the bed or under the matresses. And one light on the wall was blinking all the time. This is just a few of the things wrong with this 2 star. Not recommended.

stefan horan

Has everything you need for a pleasant stay. No shortage on the food always plenty available. Found all the staff very good especially the dining room stayed all inclusive a couple of times the wine had ran out once I had informed a member of staff it was quickly filled. Would I stay again, Yes. Once you got to know the area turned out to be the perfect location. 10 minutes walk in any direction would lead you to contrasting locations.

Dan Brown

We booked blind on a last minute deal but could not be happier with everything. The food is exceptional, the staff are friendly and helpful and it would be difficult to beat the location. Fifteen minutes walk takes you to three different beaches, ten minutes away is an abundance of shops and a beautiful harbour, promenade and restaurants. The hotel is clean, efficient and one street from a very pretty town.

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4.4

Google reviews (671)

Karol

Really nice and helpful staff, clean rooms, nice hotel, pool with bar and possibility to order food. The hotel included a restaurant with excellent food. A beautiful beach right in front of the hotel. Overall, we were very satisfied. One of the biggest discotheques in the area is right next door, so it's busy at night. Especially if you have a room with a sea view.

JORGE GODOY VELARDE

The hotel is great, the facilities and rooms are comfortable and very well maintained, the location is unbeatable, right in front of the sea. All the staff are very kind and friendly and the Director of the hotel is very aware that the guests are comfortable. The food in the restaurant is very good. The pool is great to relax and have a few drinks. Highly recommended.

Samaneh golestani

Very good see view and warm staff. The only issue was cleanliness of the rooms. The glass shield in terrace was so dirty that made it hard to enjoy the see view. In addition, in our three days of stay, they didn’t wash the tee cups, which they had provided for us!! The restaurant was perfect and I enjoyed the clean pool. They served a champagne bottle as the welcome drink which was so nice.

Yulia Palma

1. You have to pay to use safe box. This information is not advertised and is a hidden fee. 2. Room keeping is horrible. They clean your room some time between 11am-4pm so basically all day. Very uncomfortable. The quality is bad, sand is all over the floor. 3. Overall dirty, ugly and old place. 4. Smells bad. 5. Absolutely overpriced. It is not a 4 star hotel. 6. For breakfast you get food full of ants! The staff does not care at all. 7. Reception staff is passive aggressive and absolutely careless. They DO NOT CARE. One of the worst hotel experiences. Really bring your money somewhere else.

Sam A

This hotel is an amazing choice for travellers out of season, not summer. Very clean, great staff and great food which is the highlight of the hotel. All the customers were German which makes communication a little difficult in terms of speaking with others. But it's OK and it wasn't a problem. The hotel is in front of the sandy beach and 2 mins walk away. The view from the balcony of the rooms were great facing the pool and the sea. Make sure your room faces the sea and not the parking garage which some people complain about! I think this hotel attracts a lot of young German teenagers in summer and with the night club being next to it, it'll be too loud for adults who want to relax. Otherwise stay in spring and it'll be fine. But remember the walls are paper thin! We heard the lady next door cough all night and people pulling around furniture which wasn't pleasant at all and we couldn't sleep. I think if I was old, that'd have bothered me more/might not bother young people. Remember this hotel is 20 mins bus ride away from Palma. Also, from the airport, you can get the 21 bus (you can pay for tickets with cash on the bus, €5 each) and the stop you need to get off at is called Mega Park.

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4.3

Google reviews (487)

Nany And Cie

I'd definitely go back! We stayed for 3 nights: the staff were impeccably friendly day and night, very clean, and the morning and evening buffets were delicious! There is a very large parking lot 2 minutes' walk away reserved for the hotel, and opened using our room card! It was a magical moment 🙏 Thank you for your welcome ☺️ Please note that in Spain water is not included during meals.

tom buttiens

Lovely hotel, lovely atmosphere, great location. The rooms are basic and a bit small, but this gets fully compensated by the pool and bar area, the quality of the restaurant (best hotel catering I've seen for breakfast and diner), the free parking and the location - calm, but very close to Alcudia + an very pretty beach. Hotel staff also very friendly and helpful. We can only recommend booking here.

Ivan Gergov

We stayed there for seven days: The first two nights we did not get any sleep, since the air conditioning was not working. The first night the receptionist tried to help us with some sort of an ancient mobile air conditioner, but it made things worse. The next day the receptionist were different and quite rude. Eventually the technician came and claimed that he repaired the air conditioner, but six hours later working non-stop the room was warmer. Still, we were not moved to a different room. On the third day when I went to the reception, one of them - middle aged Spanish lady with glasses - quite rudely asked me “What do you want?”, much to my amusement. After claiming the air conditioning is the same once again everywhere, we were eventually moved to a different room. Not surprisingly, the air conditioning was not the same and this was working. Overall, the setting is nice, but not sleeping for two days straight, being moved to a room with two separate beds that were moving all the time, and the arrogant receptionist made the stay quite unpleasant. PS, Response to the Hotel: How exactly is an air conditioning working if it is not cooling?? Second, do you think a fan is the same as an air conditioner - this explains a lot. Furthermore, we were not offered a room change on the second day - no need to lie guys. On the beds - if I book a double bed, I do not mean it literally: two single beds do not make one bed. Carefully to all who book, Ivan

Ben Kershaw

I stayed here in early August with my girlfriend and it was the best time we could have asked for. The pool area is really peaceful, and there are always sunbeds. Furthermore, the hotel is a short 5 minute walk from a fantastic beach. The food was much better than we could have ever anticipated, with so much variety for breakfast and dinner, changing every day (I highly recommend half board). Thank you Prinsotel for a lovely holiday!!

Paulius Sakalauskas

This hotel runs a scam, or a tourist trap I should call it. Even though this hotel was a little expensive, we booked it because of the great breakfast deals it offered. It was advertised as 3 eur per person per day. It was even specified in the confirmation email, which I received right after booking. But guess what? Upon arrival, I was told to pay 16 eur per person, which equals to 364 eur extra for four of us for the week. When I asked what the heck, the receptionist told me that it was probably a mistake by booking.com, and I'm not getting that price. What? How is that my problem? You (hotel and your business partner booking.com) are service providers, and I am a guest. I have it in my booking confirmation, written black on white. In a civilized world, issues like this are immediately resolved, by giving the customer the price he was promised, and that's it, case closed. And then the hotel can go ahead and solve this problem with their partners in a whatever way they want, not my problem. But the receptionists' attitude towards the customer in this particular hotel is pathetic. Like in a third world country. I was told next time I should book directly instead of using booking.com platform, and now my options are to pay that much more money, or go hungry. If I knew I have to pay this much more right away, I wouldn't have booked this hotel in the first place. But it was too late - it was very late evening, we were already there with all our stuff, and booking another hotel on the spot, in the middle of the peak season would cost me a fortune, in other words, they have successfully got us into a trap. P.S.: I was told by the receptionist to contact booking.com support if I want, which I did right away. Guess what? I was ensured that booking.com have nothing to do with it, and only the hotel itself is able to set prices. Can a local lawyer comment if this business scheme of attracting customers with things they are not going to get is even legal?

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4.4

Google reviews (920)

Sue Maddocks

Good hotel for a reasonable price for a stay. Our room was very clean with good facilities. Faulty air conditioning unit gave us a bit of grief but after the third time of it being fixed, it seemed o.k. communication between reception and maintenance and domestic staff not good though, we ended up with the soaking wet towels left on the floor the first time and no hand towels the third time! The pools were lovely as were the dining rooms. There was a really good selection of foods for breakfast and staff were pleasant and helpful. The bar and staff were excellent as was the entertainment. All in all a good hotel to stay in but for those with mobility issues there is quite a steep, but short, hill up from the main road.

Janet Etherington

Great hotel, wonderful staff, comfort room with side sea view is perfect, great variety at breakfast and evening meal. I don’t agree with the rule that you cannot take water into the restaurant, especially in my case where I have had treatment for oral cancer and have no saliva, so need constant water. I raised this issue and this was overcome by Ricardo who went out of his way to make sure I was okay. Centrally located, hill outside is challenging after a day on the beach! Do not hesitate to book to stay here, fabulous hotel, wonderful staff, very relaxing holiday.

Olivia G

Brilliant adults-only hotel with a super chilled and relaxed atmosphere. The room was lovely (except the shower setup did make for a very wet bathroom area!) Reserved pools per building as well as a few bigger communal pools. Good food, lots of choice. Lovely beach just a stroll away and some great bars and restaurants. Very friendly and helpful staff and possibly the cleanest hotel I've ever stayed in!!

Navin Heerah

It was our first trip to Majorca and we had a great time. I forgot my bag with my bank card and travel documents on the transfer shuttle. I came to reception and spoke to Laura who has great customer service skills and her willingness to help was above and beyond. She made the phone calls and got it all sorted and said she will keep us updated as it can take up to 2 or 3 days but for her quick reaction I got a note through my door at midnight they have my bag at reception it was a great relief. We got welcome by the host Ricardo at the restaurant great customer service very jovial. We were served by Julian, Alyn , Ismael and Bernard the chef absolutely brilliant team in the restaurant. Bernard cooks to the order the way you want your food which brilliant. My was coughing while eating before I even go to rub her back and Asian chef looks to be from Indian background offered to do so . They are so friendly and attention to details is brilliant. The Spa was a bit of a let down no one at reception the steam room didn't work on our day but that's not a negative it's something to work on. I went to the Pool Bar and was served by Steven another brilliant staff attention to details always smiling always asking if we need anything great customer service. Our Room Attendant was brilliant too they are all very hard workers , I keep asking Ricardo, Ismael , Steven , Bernard where are you getting the energy from but they are brilliant team. We had great 6 days holiday and we are very happy with the location of the hotel is great close to beach , close to shops and there is lots to do around there Food was brilliant . Keep the staff happy and your customers will keep firing nice comments about your hotel. Thank You Kind Regards Navin&Anna

Sarah Redman

Fabulous service, really helpful staff at the reception and at the bar. I loved my room and the pool was lovely. The breakfast was first class and the staff there were really helpful too. All the staff actually were excellent, cant recommend highly enough.

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4.5

Google reviews (818)

Cliff Leadsham

Brilliant!!!!!! 1st time of staying here, will definitely be going back. The other half is coeliac, they were amazing with gluten free options. Own toaster etc. Every member of the team at this hotel are so nice and helpful

David Killilea

Everything about the Hotel was good. The entertainment manager Corrina was very good at her job making everyone welcome and including them in the activities if they wanted to be, she is an asset to the Hotel. Dave.

Dimitri K

Visited today that hotel for breakfast, were quite happy with the buffet food variety, the food was delicious, hot and high quality. The staff were nice and pleasant to us since we entered the hotel, greetings to the gentleman at the reception and the F&B Manager Mr. Javier who was very helpful and professional. Highly recommended place, would definitely come back again.

Lindsey Burns

Absolutely lovely hotel. Maybe for the 60 plus but cannot fault the staff or service. They go above and beyond. The location is great. Nice room and balcony. We went on October, so quiet month.

Wendy Gallett

Love love love everything about this hotel. Perfect location on one of the best beaches ever. Great pool area. Rooms are spacious and extremely clean and well equipped. Restaurant and food is beautiful with so much selection for both breakfast and dinner. Staff are all so helpful and friendly they will do anything to make your stay a very good one. Brilliant selection of pubs bars restaurants gift shops and grocery shops all within walking distance. There are boat trips off the little jetty across the bay, to Palma twice a week. Or pleasure cruises everyday. Having done both would highly recommend. Its a wonderful way to travel to Palma for a few hours if you don't fancy the crowded buses. Great place cant recommend highly enough

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4 Star Majorca Holidays

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