Christian Hoff
Nice staff and breakfast. Rooms are a bit tired and the pool area is too small for the hotel and it’s guests. This results in to less snbeds and guests blocking them from early morning, and not using them until later.
The hotel is located really nice on the beach and int the small town which has great restaurants
Annaliese Ashmore
Having read some mixed reviews about this hotel i was unsure on what to expect.
Upon check in, the lovely ladies at reception confirmed I’d been upgraded from a single to double room, which was a fantastic surprise.
The hotel pool is peaceful, clean and well maintained, with views as good as expected over the sea. It’s clear from the photos the pool isn’t large, nor is the Nixe next door at three times the price. If you want an Olympic pool this isn’t the hotel for you.
Breakfast offers a large choice and the restaurant offers both dining inside and out.
There is a large gym with lots of equipment and yoga/pilate classes.
Sitting on my lounger over looking the sea, I can’t see what there is to complain about.
I can’t comment on all the rooms but mine is modern, spacious and in good condition.
Staying for a wedding in a few days time and enjoying the relaxation in the lead up.
Leaving a positive review as this hotel doesn’t deserve some of the comments.
London guest October 2024
Sandy V
This a nice hotel which has a fantastic location, view and atmosphere.
They had activities available, with a gym, spa, and an outdoor pool.
The view from my room was nice, and during the night, I could only hear the sound of the waves!
However, I think it needs a bit of TLC.
Over then that, the staff was friendly, helpful, and was available 24/7, which is a bonus when you arrive late or leave early.
They can call for a taxi, which is cheaper than an Uber.
The buffet was so diverse and tasteful.
There are many souvenirs, small supermarkets and clothes shops available within walking distance.
The number 4 bus takes you to town and is very frequent.
To be honest, there is no need to rent a car if you are just coming for a few days.
I will certainly recommend this hotel for friends' gathering and for a romantic escape or just to a solo traveller.
AK 94
Room: Junior Suite
Stay Duration: September 7 - 13, 2024
General:
The hotel is located in a charming local neighborhood, right in front of the beach. You have the option to spend the day on a deck chair by the pool or head directly to the beach, with easy access from the hotel. However, if you want to use the deck chairs and parasol on the beach, there is an additional fee. The sea itself is incredibly clean, warm, and captivating. It was relatively calm, the locals were very friendly, and I felt extremely safe. The room was equipped with a coffee machine and a minibar, with drinks included in the price.
Staff:
The reception, cleaning, restaurant, and massage staff were incredibly kind, friendly, and helpful. I’ve rarely encountered such welcoming and attentive staff at a hotel.
Gym:
The gym is well-equipped, although it lacks a cable machine. It offers three chest machines, two back machines, four leg machines, along with three benches, plenty of dumbbells, and treadmills. Towels are provided in the gym, so there's no need to bring one from your room, and there are designated bins for disposing of them after your workout.
Restaurant:
I only had breakfast at the hotel, and while the food was okay, the coffee was excellent. The juice was quite too sweet. For lunch and dinner, I explored nearby restaurants such as Picadilly (traditional Spanish dishes), Smashburger (just okay), Fusion (nice), and La Vaca Olivia (fantastic, highly recommended).
Massage and Spa:
Due to a back injury, I opted for a massage and spa treatment (the spa access is included with the massage). The experience was great—the massage therapist was very attentive and helped alleviate my pain. The spa, which includes a sauna, steam bath, and jacuzzi, was clean and well-maintained.
Transportation:
The bus stop to the city center and the cathedral is just a 2-minute walk from the hotel. The fare is 2 euros per ride, and the journey takes around 30 minutes.
Room Service:
If you don’t need full room service, you can simply ask the cleaning staff for fresh towels and a new bottle of water each day (you’re entitled to one bottle per day).
The Suite:
This is where I have my only major criticism. When I booked the room, the photos showed a suite on a higher floor with an exceptional view. However, upon my arrival on Saturday, September 7, I was given a suite on the first floor. There were trees and a wall blocking the view on the left, which was not what was shown in the photos on booking.com. Additionally, the air conditioning was very weak, causing me to sweat throughout the first night, and the refrigerator was warm and not cooling anything.
I reported the situation to the reception. They asked me to return the next day after breakfast to see if a room change was possible. A technician was sent to check the air conditioning, but he explained that it was part of a central system that couldn’t cool any more than it already was. Eventually, they provided me with a fan.
The next day, I was informed I could move to a different room on Tuesday (after already spending 3.5 days in the first-floor suite, leaving me with only 2.5 days to enjoy the upgraded room). On Tuesday at noon, I finally moved to a room on the 5th floor, with the sea view I had originally paid for. The air conditioning worked perfectly (I even had to turn it off at times), and the refrigerator was finally cooling properly. Only then did I start to fully enjoy my vacation.
Since this was my first vacation of the year, I was quite disappointed to have spent over half of it in a subpar room. In my opinion, the first-floor junior suite should be priced lower than the higher-floor suites and categorized differently. Therefore, I rate this aspect 3 stars.
Patricia Gorici
Inhuman treatment from the staff.
Made an online reservation at 19, we arrived at the hotel’s reception at 21, after a canceled flight and a long day, and we stumbled upon an imense queue for the check in process.
It’s 23 o clock and we still didn’t make it through half of the queue. Only one person serves at the reception. People are nervous, tired, but the lady at the counter shows no respect for them.
Update: the reception lady told us 4 hours after we arrived that they have no rooms left (even though we already payed our reservation) and that they can not do anything to help us. We even got to talk directly to the manager, and still no solution was found for us. We had to sleep on their floors and sofas because we couldn’t find other accomodation at 2 am.
Poor experience, we do not recommend.
My Booking
