4 Star Majorca

4.1

Google reviews (1984)

paul rackley

Great hotel, we went as a family with 2 children on a b&b basis . Hotel was clean,rooms were good, buffet breakfast was amazing. Staff attentive to detail, friendly and always busy . Pool setup was very good, with a lifeguard on duty. Plenty of entertainment, for the children and also good evening acts . Handy shuttle bus to beach. We all really enjoyed our stay there. One minor thing ,a socket by the bed would be handy.

rachel andrews

We had a fantastic time at the Lagotel. We booked a family room which was adequate space for a family of four. The room was cleaned daily along with fresh towels. The breakfast was lovely with plenty of options-we were spoilt for choice-and the snack bar was very reasonable and the portions of food were very generous. There was a friendly atmosphere throughout the hotel, day and night. Although there was a short queue for the main pool before it opened, there were always enough loungers available and the entertainment team provided activities throughout day. My son loved all the activities, especially the children's water bingo. The lifeguard was a real presence, chatting with the holiday makers and was always on hand to help with any issues. The nightly entertainment was certainly our highlight! The visiting performers-especially the Queen tribute- were great. I would especially like to thank Fabian and the rest of the entertainment team for all of their efforts. They worked really hard to ensure that everybody was having a good time and we all looked forward to the party dances every night. We hoped to find a hotel which was clean and reasonably priced with a happy buzz and this is exactly what we got! Thank you Lagotel-see you next year!

Brigita Ūselytė

We booked this hotel randomly, one night before our vacation, because our previously booked hotel was tragical. And what can I say it was really amazing ! Good place for travelling, amazing plenty of variety breakfast, good animation in the evening, comfy beds, good ac in the room, nice pool areas. We liked it a lot. Highly recommend !!!

John Harvey

Looks dated but rooms are okay. We went all inclusive and the food again is okay but the queues to get served are long and annoying, you can’t self serve any drinks which slows things down quite a lot. Staff were pleasant and the entertainment was really good. The beach is 15-20 walk away or there’s a free shuttle bus (not on a Saturday) to take you there, once there it’s really recommended, cool breeze and the sea is warm and shallow to 50m out so great to play around in. From the beech there’s local busses into town - we ended up missing our stop but they’re circular. Loads of beach side restaurants and bars so guess overall a good place to go for a sensible price

andrea mayes

Had a couple of night stay here. Super clean rooms, beds made and fresh towels daily. Communal spaces all super clean and maintained. Stayed B&B, reasonable food at breakfast, lots to choose from. Easy wander to the beach (about 10 minutes) choice of 3 pools at the hotel.

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3.4

Google reviews (756)

PrivateJoker266

This hotel was actually quite nice. The stuff were kind And polite The fifth facilities were clean And the rooms were okay. The hotel is situated roughly five minutes walk from the strip.

vikki williams

I really enjoyed my recent stay. I experienced mainly positives and a few notable negatives. Overall, the hotel offers a comfortable and enjoyable stay. Positives: The hotel boasts plenty of sun loungers. The pool bar is fairly priced. The food quality at the hotel's poolside bar is impressive. The location of the hotel is great, providing easy access to local attractions and amenities. The staff are very friendly and attentive, with someone available to assist guests 24/7. The rooms are modern, featuring plenty of storage and a fridge, which is convenient. Moreover, the hotel offers great facilities for late check-outs, making it easier for guests with late flights or travel plans. Negatives: Unfortunately, there are no tea and coffee making facilities in the rooms, which would have been a welcome addition. The hotel's location on a hill might be challenging for those with mobility issues. During my stay, I noticed some ants in the room, which was not a major concern but still notable. this, I believe is a big concern as it happened on 2 separate occasions during our stay. Despite displaying the "Do Not Disturb" sign on my door, the cleaning staff still entered our room This invasion of privacy is highly problematic, especially considering previous reviews that mention theft by cleaning staff. Such actions not only violate guests' privacy but also compromise the sense of security that guests expect when staying at a hotel. I believe it is crucial for hotel management to address and resolve this issue as a matter of urgency. Ensuring that staff strictly adhere to the "Do Not Disturb" signs and reinforcing the importance of respecting guests' privacy. In conclusion, the hotel offers a pleasant stay with many amenities and a friendly atmosphere. However, addressing the issues mentioned would enhance the overall guest experience.

Jack Shiels

The hotel itself was nice rooms clean and nice pool. However I’m disgusted with how rude the staff were towards us when we showed them nothing but respect and will not be returning for this reason. Very disappointed with how we were spoken to and treated especially by staff member Armourella who was very nasty to us for no reason which ruined our stay. As well as, in the room there is hanging metal lights very low down which we kept on constantly hitting our heads on. Very Bad design! Very let down will not be returning ever. Worst customer service I have ever dealt with.

Kelly Lea

Very disappointed with they way the staff was . Don't leave anything in room as the cleaners like to take things without asking, also had the cheek to leave a note saying they have taken an item and left something in its place. This was reported staff didn't care ,so they came back and stole more items from the room. Reported this also . I emailed them and they ignored me . Reported again when leaving they wasn't interested at all. Even gave them the cleaners cloth with the cleaners name on that she left behind and still wasn't interested. Room was full of ants they did sort that out . Very disappointing knowing you can't leave your things in the room as cleaners are taking them . They stole full expensive tan lotion ,bottle of perfume and €80 .my daughter shouldn't of left money out . I'm writing a review on behalf of my daughter as I'm so annoyed

kallan keenan

Good value for a long weekend in October. Rooms were modern, breakfast was decent enough, nice pool and located close to beaches and the bars.

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4.4

Google reviews (720)

Jennie Maltby

Good resort, great for families. Very clean saltwater swimming pools (cold though). Good food if you like buffets. Reception staff very efficient and friendly. We had a water leak in one of the rooms after some heavy rain but this was fixed promptly. Recommend bike hire to get around and as others have noted its not in the main part of the beach so you have a 30 min walk to restaurants, shops etc. On site shop is pretty good. We went out of season so it was fairly quiet, I imagine it's very busy in school holidays but it is very big with lots of pools and loungers to go round.

E Doyle

I'm just home from a week staying here, absolutely amazing! I've never seen a hotel with such friendly staff, great facilities and a great location. Would 100% recommend staying here and would like to say thank you to all the staff for an amazing holiday can't wait to come back!

nishideep tewari

One great stay for long holidays Very generous staff be it receptionist, cleaner, restaurant staff or spa. They have been very kind and happy to help. Have good service round the clock. Good connectivity to Alcudia. They have loads of activities at resort. Would give 5+ star if they have the privilege to accommodate late leaver and some vegetarian food options. But I can't complain. It's just a suggestion 😉 Thanks team.

Sean O Donoghue

We stayed here from 16 to 22 oct 24. It was our first holiday as a family together. Although we have traveled worldwide at different times as individuals we did not know what was expected. The resort is ideal for families, especially younger kids catered for. We travelled out most days visiting outer towns and historic area. Ideally serviced withl public transport. Each evening, we were back. Went to the evening entertainment. Very well organised and thought out. Parents could sitback and enjoy, meanwhile the kids floor coordinator entertained the kids with games and drawing etc. To say will we visit again - very much so.

J White

My husband and I have just come back from a weeks holiday here with our baby. We were very impressed with the hotel - we stayed in an apartment room on the ground floor near the kids pool which was perfect for us. We had bed and breakfast because we wanted to go out for dinners in town. Breakfast was nice- everything you could want. The spa facilities are great and we both had a massage during our stay which I would highly recommend. Only thing that I would say is the hotel is slightly out of town (not walkable with small kids) so required us to drive for dinner each night but this wasn't too much of an issue.

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4.4

Google reviews (5821)

Kevin Cochrane

Overall we were happy with our holiday in this hotel. The room was fine, albeit a little dated and could do with some refurbishment, we were a family of 4 (2 adults & 2 kids) the kids “beds” were the sofa and a pull out bed, not ideal but we pushed them together and the kids loved this idea. We also had an issue with our shower leaking into the bathroom which I have seen on other posts, we did report this and it was attempted to be fixed but to be fair to the hotel I don’t think it can be fixed without changing the door for the shower. The food was hit and miss, some nights very good variety and other nights not so much but I guess that is down to personal taste. There is not a lot of options for kids I would say but again I guess that depends on what your kid would eat. The restaurant doesn’t seem big enough for the amount of guests so it can be a bit busy but the staff keep the tables clean in a very timely manner so it’s not so bad. Pools are fine although in the busier summer months I can imagine it being a bit of a rush to get a lounger. Entertainment at night is good, kids disco at night keeps them happy. We stayed in the Mallorca building which has a great view of the stage from the balcony which is perfect if your kids don’t like loud noises too much like our son. Kids club was fun although we weren’t exactly sure what was happening and when until the second half of our holiday so we missed a lot of activities. The game room is very dated, some of the machines either aren’t on or don’t work, same with the rides in the seating area, the majority of them were off for the whole week we were there. All in all we had a good stay here and we enjoyed ourselves so I would recommend but maybe temper your expectations of a 4 star hotel because in reality I think Eurocalas is more like a 3 star for what you actually get but it is still a good hotel for a family to enjoy a holiday

Alan Eastwood

Thank you so much HYB for a fabulous holiday! Our first time here and can’t wait to return next July for the bigger water park opening! Food has been amazing best all inclusive we have been too fresh pizzas for lunch we’re our fave and dinner was lush always something for everyone, and I have one fussy boy! Big shout out to animation team who are superb with the kids Chip, Nico Cecilia & jenny (sorry if I’ve missed anyone yous were all awesome!) We will miss you guys! And also Said the bar man knew our drinks after a day we didn’t need to say what we wanted. All staff are so friendly rooms cleaned every single day the house keeping staff do not stop all day and night. Thank you again for an awesome holiday we can’t wait to return next year 🤍 Xxx

Stephanie Cole

For the money it's a 10/10. Wasn't happy with our first room being so high up. We were moved with no issue. Staff helpful. Food good, completely as expected in an all inclusive. No better no worse than previous holidays. Plenty of alcohol options, cocktails included and nice. Loads for kids to do. Loads of sunbeds and umbrellas, never an issue. Some reviews I've previously read are harsh. For the money you get what you pay for. Hotel is maybe a bit dated but it's clean and the staff are good, pools are great. Glad we came.

Jiří “Jerry” Havlíček

We recently stayed at the HYB Eurocalas on Mallorca’s east coast and had a mixed experience. The location is convenient if you’re planning to visit nearby attractions like the Dragon Caves and Dino Park, but the coast itself isn’t particularly attractive or easy to access by public transport. Also, Palma de Mallorca is quite a distance away, so if you’re planning to explore the island, you’ll need a car or be ready for long transfers. This hotel is definitely geared towards families who tend to stay on the property. The food selection is repetitive, and after three days, we were ready for a change. However, the evening entertainment is decent, though the kids’ disco lacks behind the variety we’ve seen in other family resorts. The hotel’s facilities are quite worn, and it’s clear that many of the attractions are over a decade old, giving the place an overall dated feel. The primary guests here seem to be families from the UK, which shapes a lot of the programming and food choices. On the positive side, the stay was affordable, so we felt we got what we paid for. Overall, it’s a decent budget choice, but I’d recommend it mainly for families looking for a simple, budget-friendly vacation without too many expectations.

Nicola Macneill

We spent 7 nights all inclusive with my 3 year old son. I can’t fault it at all. When we were away it was my sons birthday and they had kindly left a lovely note and some special cakes to wish him a happy 3rd birthday. Lots of choice of foods, fresh fruit and plenty drinks choice. Absolutely 10/10. And I most certainly will be back . Even down to the pools , park and mini club.

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3.9

Google reviews (1828)

Louise Martin

We have come for a week’s break in the October half term. I can see from the reviews that the hotel did really well throughout the summer, and i can believe it. The hotel is lovely, the pools are clean and well maintained if a little cold! The rooms are adequate and the staff are fantastic and work really really hard… however… the hotel is closing at the end of this week for the winter and it’s very very obvious that there has been a last minute cram for money. I feel us as holidaymakers and the staff have really been taken advantage of. There simply isn’t the room for all of us, we are crammed in like sardines, the food is completely inadequate and the variety is minimal, and the worst thing is you have to queue to receive it! I feel like this is a managements idea to make a last minute quick buck before the closure and the ones suffering are those paying and those trying to run the show on the front line. If I was to come again, and given my experience this week, I don’t think I would! But if I did I would never go all inclusive, I feel like you are given a really second rate service. There are restaurants on site that aren’t included in the all inclusive and this is where they want you spending your money so they dish up very poor quality food in the hope you do exactly that! There are also some really lovely restaurants all around serving traditional Spanish food and not just chips and pork casserole 🤢this review is no reflection on the front line staff, the receptionist, the bar staff, the restaurant staff, the cleaners and the maintenance staff as they are working there socks off. This is a poor decision from management and looking at your reviews you’ve paid the price for it…

Wendy Smith

We enjoyed our holiday and found all staff to be very friendly and helpful. Didn't meet our expectations for fully inclusive. Toilets in reception area never had toilet roll and always dirty. Couldn't use hand drier as drainage hole was blocked and water bubbling put of it which was probably where smell was coming from. Health hazard too. Not enough seats/tables as often we were unable to get a seat to watch the entertainment. Strange too that there isn't anywhere undercover. Entertainment staff were amazing and put on some great shows.

Richard Cope

2nd stay at this resort and the place has had a number of improvements made around the pool area and new loungers as the old ones were looking a bit old. Plenty of space and sun spots for people to chill out and the all exclusive package is so easy. Check in staff were super helpful but the reception can get a little busy at times when coaches arrive. Food is always good with plenty of choices although we never at any of the buffet food as were not hungry from eating at just the main meal times.

Darren Pearson

Just got back home from a week's stay and had a brilliant time! We loved it! The hotel staff were so welcoming and friendly, always really helpful too. The room and balcony was huge! We stayed in the front block in the same building as reception, and had a big spacious room with a huge balcony overlooking the pool and gardens! The all inclusive food was really tasty ( I loved the chocolate fountain night!!) And the staff on the bar were so friendly when we kept returning to get our cups filled back up! Loved the atmosphere in the bar area too when it got dark with all the fairy lights up ! The entertainment team were the best we've ever had! They were so fun, and put so much hard work into all their shows! You're in for a treat when you see their shows, and can tell they have lots of fun working together ! Cinthia even got us up singing and dancing to the kids club songs!!! The only downside was the sunbeds really - very few of them are reclining ones and most of them have just 1 fixed position unfortunately - but other than that, a brilliant hotel and a great stay! Thanks for having us Marthas - we'll definitely be back again !

Nelson Rodrigues

3-Star Review: BLUESEA Club Marthas, Mallorca My recent stay at BLUESEA Club Marthas was a mixed experience. While there were a few positives, some key issues ultimately dampened my overall enjoyment. Starting with the good points, the rooms were quite spacious and comfortable enough for a relaxing stay. However, the biggest downside was the shower water. The recycled saltwater used in the shower had an extremely unpleasant odor, which made me feel physically sick every time I had to use it. This is something that should really be addressed as it affected the entire experience. The food, unfortunately, was another area that fell short. The quality was disappointing, and the menu seemed to be the same every day, with very little variety. While the drink options were decent, the lack of creativity and quality in the food left a lot to be desired. On a more positive note, the hotel’s location was great, with easy access to nearby attractions and beaches. The two good-sized pools were also a nice feature, providing ample space to relax and enjoy the sun. One aspect that stood out was the staff. They were incredibly friendly and helpful, doing everything they could with the limited resources available to them. Their professionalism and dedication did improve the overall experience. In summary, BLUESEA Club Marthas has potential, with spacious rooms, good pools, and a great location. However, the recycled water in the showers and poor food quality significantly detracted from my stay. The staff, though, were a highlight, going above and beyond with what they had to work with. Unfortunately I don’t think I will come back.

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3.5

Google reviews (791)

Tom

Myself and partner stayed here for a few nights. We had a brilliant time. Lovely room with views and the staff were excellent. Everything you need local to hotel. I proposed to my girlfriend on the beach (she said yes) we will be back next August. Thankyou for a lovely stay.

Richy Rich

My partner and I stayed for 7 nights B&B and we were sceptical ref some of the previous reviews. We were pleasantly surprised to find a decent sized room with good soundproofing and well-behaved considerate guests. So no late night noise all week, which was an absolute plus... room safe included too. Staff attentive polite accommodating and really Friendly. Food is adequate for breakfast all needed is available...I also looked at evening food which seemed similar too. 2 lifts front or rear of complex is a plus and Location is excellent for seafront to bathing / alcoves, coastal path walking, many many restaurants, all routes for buses (excellent services from TIB) plenty of shopping, bigger local stores too 15 min walk away. Room Shower area doors are liberally fitted. Checkout Luggage storage may be improved, The pool area is size restricted as is similar to a lot of urban resort hotels, too. Hot drinks are available in the bar area if needed. In all, a really good value for money experience for this period and very central - we will definitely return here again if in this resort as was a really good relaxed, calm break for late summer sun. Great work Triton Beach ⛱️

Max P

We stayed here for 4 nights. I cannot understand why there are any bad reviews. The location is perfect, rooms are spacious and clean and the staff are all friendly. For the price we paid we were more than happy with the hotel and have already spoken about coming back next year. Thank you very much for a fantastic holiday.

ivan blackwell

In response to the previous reply to my review- What you are writing is complete lies! I was at the arranged spot 20 minutes before and waited for hours with the man at the desk- why don’t you ask him? He witnessed the whole situation. I was also watching the street the whole time and constantly checking for a shuttle. Check the cameras and you will see. You have taken my money and refuse to pay it back, you haven’t sent me a single email and are not answering my calls. If you were not trying to take my money why have you not tried to sort this issue out? It is extremely unprofessional. You have my email so get in contact with me to resolve this issue or I will leave these negative reviews up and keep pursuing this further. You can provide me with an email to contact you because I can assure you the story you hear from the shuttle company is false and I can explain if you provide a means of contact. IF I WAS ANYONE LOOKING AT BOOKING WITH THIS HOTEL THIS IS YOUR WARNING NOT TO! save yourself as you can see how they treat paying customers! I purchased all inclusive for a week and you can clearly see they refuse to resolve a fault on their behalf or even provide a way to get in touch. This situation seems a little too convenient to me..

Sander van Tienhoven

Booked a room with a balcony and 2 double beds. Got no balcony and a sofa bed. Staff promised to change it. Did not do that after a few attempts and got sassy with me. Aircon doesnt work, switch for the nightlamp doesnt work so it was on 24/7. I asked if I could have a sandwich at 730 (prior) because I had an early flight. No, breakfast starts at 8 AM.

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4.5

Google reviews (669)

Helen Scott

Friendly staff, clean apartment, fabulous views, easy walk to the caves and town cafes and BEACH. Air con worked, pool clean and free towels to use was brilliant. Buffet breakfast was good, was slightly disappointed by the evening meal if you have fussy eaters as only 3 choices - one meat one fish or one veg dish, most dishes were lovely but some missing something (mainly veg or side salad). Would definitely go again but probably B&B not HB with a fussy eater as loads of restaurants nearby.

Courtney Inch

Beautiful hotel with excellent views. Absolutely worth paying for a marina view with balcony - the balconies also have sunbeds which has completely elevated the stay. The staff were lovely. There were some electricals issues while we were here including a lift which is not working so for that reason I wouldn't advise for those with significant mobility issues.

C B

I have to admit I was shocked to see good reviews for this place because we had an awful experience. To start off with the good elements, the views from the harbour facing apartments are really great. Best in Porto Cristo. Also it’s good that there is a car park (10EUR per day) but we got a space out the front which was free. Also the restaurant is in a nice setting too. We can’t comment on the dinner because we ate elsewhere. The terrace we had was absolutely huge, so that was a great surprise. However, we were so disappointed at the levels of cleanliness in our room. It hadn’t been swept or mopped so there was black hair, dust and bits of food in every room (see photos). Also the sink in the bathroom had hair in it and the toilet was dirty. We alerted reception and we asked for the apartment to be deep cleaned and, in fairness, the lady spent a long time doing it properly but we were then without a room for 2 hours. Even afterwards the door handles and cupboard fronts had smears/ finger prints/ hand marks on them so I don’t think they are included in their routine clean which is horrible. Secondly, our balcony door didn’t lock so we had to call maintenance and also our shower didn’t work. We could use the small handheld shower head (that didn’t have a bracket) but not the rainfall one. We were dismissed by reception when we asked for it to be fixed and they just said “it was broken by the last guests” and they didn’t do anything about it. So generally we found the facilities were not up to standard for the money. I think they’re crafty because it 100% is not 4 star, and some signs around the hotel indicate that’s it’s actually 3 star…. So just be aware of what you’re paying for. But regardless of this levels of hygiene shouldn’t drop. We were given 2 free breakfasts as an apology and it was fine- very very basic. We couldn’t believe people were paying 12 or 14 Euros for it. So the hotel did address some concerns but not all, and we were overall pretty gutted that we could have been elsewhere for the same money.

Sophie Okten

Rooms are spacious and have lovely views. Location is lovely and very easy to get out to restaurants and bars, the beach, caves and markets. Very peaceful at night. Nice reception staff and hotel in generally nice condition. This hotel is not a 4 star however it is a 3 star based on the facilities. The pool is not heated, it was freezing and to be honest unusable mid September. If you are going here mid August or July then it may have been ok. Sunbeds are fine and plenty of them, annoyingly though the pool doesn’t open until 10am. So you can’t sit down by the pool until then. That may not be an issue if you like to sleep in, we took the opportunity to be lazy and lie in everyday however if you are early birds looking to have breakfast earlier, be prepared to be bored for an hour or two if you want to just chill by the pool straight away. The cleanliness of the rooms are questionable, the cleaning service each day has been sub par and disappointing. They make your bed and that’s it. No actually cleaning went on. The restaurant has nice food but don’t expect lots and lots of choice, this being said there are so many other restaurants around that this is unlikely to be an issue. The lift is broken so don’t expect to get assistance with your case on arrival up to the 4th floor! It is very very basic in this hotel, if you want nice facilities, any form of entertainment or atmosphere, good clean rooms and comfortable beds then this may not be the place for you. I would say you get what you pay for and I am not disappointed to be here based on a cheap getaway by the sea with my partner. It’s a basic fly and flop hotel for people that don’t want to do much. Cocktails are nice and bar staff are lovely!

Mary Jones

Went last year with my daughter, who then went back a month later with her dad and going again in September this year. The cleanest apartments I've ever stayed in and the resort as a whole was lovely. The staff in all the shops, bars and restaurants were great.

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4.4

Google reviews (1214)

Adam waśkiewicz

A great hotel right next to the beach and a weekend market, close to supermarkets and other restaurants. The rooms in the main building were nice with a large bathroom and mini fridge and kettle. The diners were absolutely delicious and one of the best I had. There's only a very small number of sunbeds next to the also small outdoor pool which is a shame as the hotel doesn't provide free beach chairs and umbrella. Over all very nice hotel with a great food, lactation and friendly staff.

Denise (De Da)

Amazing stay and hotel. Recommended 100% The hotel has a beautiful structure, the patio facing the beach with tables and chairs is stunning. I loved the interior of the hotel with plenty of seats and couches to use to relax and enjoy a drink. This hotel has a spa and gym managed by the same staff, these facilities were spotless and super convenient to have and use, I also had a massage and the lady was not only extremely professional but super experienced, what an amazing experience! There's also a swimming pool available but I didn't use it, I preferred going to the beach as the hotel is next to it. Rooms are of a good size, the whole hotel is spotless clean and staff is available 24/7. The area/position of the hotel is great, you have plenty of shops next door. I also tried the food ( dinner/buffet) amazing quality and price! I also want to thank the whole staff as they were not only friendly and professional but they also made me feel safe and they looked attentive at all times, I think this is key in a hotel while on vacation as we look for a home away from home. The only thing that I didn't like is that every time that I was leaving the room the air-conditioning was turning on automatically making the room cold ( around 20 degrees ) but when I asked at the reception they said that is centralised so nothing to do about that.

Ruth Martus

Amazing location, we got this room as a cheap deal from last-minute. The hotel was sold out when we arrived but so our expectations were to be in the back airing cupboard. But my god, we got sea view instead. Beautiful room, we were a little early so reception gave us a voucher for free drinks while we wait which was awesome as we had been travelling for 6 hours by then. The lady at the bar was very keen on looking after us and fed us picky bits also. Reception had lots of activities and the receptionist was very friendly and charismatic. Above and beyond. The room is brand new, very well thought out, all though a little small for some, everything was perfect for us. The hotel is on the main part of Porto Cristo where the beach meets the port so whichever direction you go, you have everything to hand. Hotel food was also really really nice. The serve incredible too. We only stayed 3 days but we filled out boots with hotel and surrounding area. Had an absolute blast in Porto cristo.

Beth Smith

Great hotel with very kind friendly staff! We did halfboard and the food served was amazing, I had more options to choose from than normal! (I'm vegetarian). The lady in the morning making the coffee was very friendly and nice, there were many kinds of milk alternatives and the room air-conditioning was lovely.

Carmel Halloran

A lovely hotel. Well equipped, but smallish room. Would highly recommend paying extra as the sea view is gorgeous. Very friendly and efficient staff and the food at both breakfast and buffet dinner is exceptional and very good value. Very small pool area and pool itself, with only 7 sun loungers, so we haven't managed to lounge by the pool. However having the beach just across the road is great, but the hire of beds and umbrellas isn't particularly cheap. Very nice small spa pool and again treatments are reasonably priced. Loads of really good restaurants, within a 10 minute walk and Caves of Drach are a must see only 15 to 20 minutes walk from the hotel. If all of the above are what you're looking for in a holiday, then I would highly recommend THB Felip.

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4.6

Google reviews (2045)

Hayrettin Tekkol

Great island. Very close to Kusadasi and Athens. You can find the island very relaxing. I recommend visit by the tour agency. I choose that way, because they are arranging everything. You can combined this island with your Turkey and Greece sightseeing tour.

Angie Woodcock

The most beautiful island, if you like Greece it's a place you must go, still very authentic, lots of beautiful beaches, churches, historic places to visit, if you don't go you will never understand the peace it brings to the soul.

Hanna Dzherikhova

The pleasant atmosphere of the island sets you up for rest. There are places for quiet relaxation and fun, noisy recreation. A large selection of taverns and souvenirs. But the cats here are not fed or given water either How to change this???

Athena Sevastos

This is one of the greenest of the all the Greek Islands. This is where Pythagoras grew up & lived! Lots of ruins to see. Friendly people, beautiful beaches! Great food! Beautiful flowers that smell wonderful! Wonderful fresh seafood! My favorite island!

Eleftheria Zapridou

I visit the island every year! It is a big island with lovely places full of restaurants and coffee! The beaches are lovely and you can still find beaches that don't charge the umbrella and the sunbeds on top of your order! Pythagoreio, Marathokabos, Kokkari, and psili Ammos are a few of the places you can visit!

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4.0

Google reviews (934)

Jonathan MacDonald

Lovely location for a place. Rooms were of a decent size, and the staff had a crib set up for our wee one, which was a huge plus. Also, they have a store on site that is open late which is fantastic when you need some essentials. The decor in the room itself was just tired; stains on the couch, watermarks on the ceiling, and a shower that spilled so much water on the floor. Parking is street parking only so you have to get lucky to get a spot near the hotel. Definitely comfortable and worth a stay if you are on a budget.

Emilia Westlake

We had a nice time going as a family, maybe slightly overpriced if you are cooking for yourself and not using the buffet as the services provided in the rooms for cooking are not good. What made our stay better was the entertainment provided in the day/night mainly led by Sandra, she was engaging, enthusiastic and amazing with everyone staying at the hotel and we definitely appreciated her company a lot. All of the other staff were also great. Overall a very nice stay.

Lea Joe

We stayed at HM Mar Blau for 7 nights and it was an adventure. We really liked the overall stay but there is some space for improvement. We had an issue with the AC, however the lovely staff immediately started fixing it and the issue was resolved fast. We weren’t super lucky with our room since it was a bit old and on the ground floor with no view. But at the same time it was located conveniently. The pool area was clean and big. The Hotels parkinglot was located right next to the hotel and always had a lot of space. The breakfast quality could have been a bit better but there was a lot of variety and the live cooking of Omelettes and the fresh fruits were our highlights. We got the friendliest service at the check-in desk. They helped us fast and quick with the smallest questions we had and got great recommendations for spots to go out to. We definitely recommend a stay in HM Mar Blau, with the addition of hopefully having a room with a better view.

Stephen Collins

The mar blau hotel is set in an ideal location set away from the hustle & bustle of the the main tourist strip & located a 500 MTR walk away from the beach maximum ! & Is just a short walk away for most , plus most areas are wheelchair friendly throughout the hotel with ramps that can access the pavement should you have a mobility scooter or chair & the pavements throughout the resort do cater for them also , which gives you access to the resorts many nearby attractions & the beach . The hotel is not a high rise building by today's standards & the blocks are about four storey's high , with both lift & stair access . The hotel although not on the beach front offers a more tranquil setting with some green areas that have well managed gardens & some tropical Palm trees & the like , which offer some shade in the hotter parts of the day & the light afternoon breeze makes a gentle rustling through their foliage , which adds to the tropical feel of the hotels vibe . The pool areas are clean & well provided with plenty of sunbeds & loungers , plus the more now on trend Balinese style sun beds which are available with a drink & snacks service package , which is a good option for those who want a special treat on their holidays . The pool areas have a lifeguard on duty & also have some activities throughout the week on various days such as pool Zumba & aqua aerobics which is a good bit of fun . The hotel also has a variety of entertainment for its guests & it ranges from tribute acts , dancing & early on before 9pm entertainment for the children , as it is a family friendly hotel ! , Irena Natalia & Sandra really did make the effort to keep the children happy under a watchful eye . The food here in the hotel here is of a very good standard & there are plenty of choices for the diner , which are available from the buffet & there are options for those who have certain intolerances to dairy etc & nut allergies , these options are displayed with notice information , which is very helpful . The bar area is well run & upon our stay waiting times for drinks were minimal & the quality of the drinks were very good ! Even on the inclusive basis ! . The rooms in the hotel are clean & spacious & well equipped with some cooking equipment & the like in the studio's , but we left it to the professionals as we were on holiday , but the options there if you want it . The staff here really in my opinion did pull out all the stops to make our stay a special one & to thank them all personally on this review would take forever & I'm sure like ourselves you always have a favourite waiter / waitress etc , but i did call some mi Nina as we felt like family at this hotel . This hotel is not the most expensive hotel & not the cheapest , but I think it is modestly priced & an exceptional value for money hotel . This hotel is a good choice for families & couples alike who enjoy good food & service & comfortable clean accommodation set in tranquil surroundings can only recommend .

Wings Creations

We spent one week staying here. We arrived late (12:00- 1:00am) and the man who was at the reception wasn't very welcoming. It was difficult to understand where our room was but luckily we managed in the end. The room its self is out dated. There are two single beds pushed together, they do not stay together through out the night. Ants like to enter the room even if you do not have food in there. The fridge will make loud noises throughout the night as well. The cleaning staff are nice, feel sorry for some of the rooms they have to clean. Did make sure to make the beds so they didn't have too. The restaurant was lovely, the staff very nice in there. Food was great, with alot of options even for fussy eaters. We were all inclusive so I do not know how much it is normally to eat there. The bar staff are nice too, the drinks you can get with being all inclusive aren't the best. Also the entertainment is lacking, was very bored most evenings. There is a shop within the hotel which was great, very helpful and lovely staff. The pools were nice too, but annoyed with everyone hogging the chairs even when there are not using the pool. The area around the hotel is fairly boring. You have the beach down the road but its surrounded by hotels and spar shops. Every shop has the same things no matter how far you go (walked over an hour in each direction) all in all my 2 year old enjoyed it but I'm glad to be home now

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4.2

Google reviews (477)

Monika Rozynek

I recently stayed here with my boyfriend for a week and we loved our stay! The room was lovely and a great size with a big balcony. Pool area is great with sun loungers always available. The food was super tasty at the snack bar and we often chose to have lunch there rather than go out to local restaurants! The location of the hotel was also fantastic, it’s in a quiet area however a short 10-15minutes walk to the strip with all the restaurants and nearest beach! The staff were always super friendly and the hotel was always tidy. Would recommend the hotel to anyone and if we ever choose to come back to Majorca we will surely stay there!

Marie Brides

We went to this hotel at the beginning of October for 2 weeks .What can I say apart from what a lovely friendly hotel this is the 2 young ladies on the desk Cynthia and Christina what beautiful lady's they are when ever you passed the front desk they always greeted you with a smile and always went out of there way to please you ❤️. The hotel very quite but that's how we like it nice cold swimming pool 🥶 but once in you didn't want to get out . Restaurants around the area there's a very very nice steak restaurant across the road from the hotel Indian and Chinese Restaurant just up the road with some very good deals and food was delicious .But if you want to go into Santa Ponsa town it was about 15min walk . We went for breakfast a few mornings out of the hotel but then we tried the hotel breakfast it was better and a lot cheaper even there food during the day was really nice. The bar man was nice he saw us out walking one morning later on that morning he came up and told us of some good walk that he'd recommend around the area which was very useful. Can't wait to go back .x

Charlotte H

Brilliant staff, gorgeous food and gorgeous location. Ellie and staff are excellent and very attentive. A real credit. Beautiful hotel and great bar area. Unfortunately, the music round the pool is far too loud and starts at 9am, goes on until 8pm or sometimes slightly later. Not very peaceful so would appreciate if it could be turned down a lot or turned on later + turned off earlier.

Gemma Gems

Beautiful clean hotel. 5 mins walk to the square area which has restaurants and a supermarket. Both pools are lovely and our toddler enjoyed the children’s pool. We are two adults and a 3 year old and our studio room was fine, clean but quite cramped with the sofa bed bed I would expect for us it was ok as we chose to have a cot instead. Disappointing that no mini disco as that was an important part of why I booked, the stuff said not enough children however I believe that if they started it more would join in. Anyway not the end of the world. We had a great time here. Worth noting pool closes at 6pm and the bar at 7pm after that no entertainment etc.

Nadine Murphy

Me and my family (5 adults and 4 children) only back from staying here for 2 weeks, would highly recommend this complex. Rooms are very spacious, cleaned daily. Activities for kids every day. Pool bar food is very enjoyable and staff are friendly and very accommodating. Staff on reception could not do enough for us especially Christina, she was so attentive to adults and Children. Chris gave us all the information we required when going on day trips, providing bus time tables and advice on places to visit. She went above and beyond for us. Cinthya from booking was also so accommodating from the time we made our booking was in hand to answer any questions we had. We are already looking forward to our next stay. Thanks to everyone who made our stay more memorable x

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4.2

Google reviews (2537)

Zoe Day

I stayed with two of my friends for a much needed holiday, Fontanellas did not disappoint! We had a 1 bed apartment with sea view, the apartment was spacious, well equipped and spotlessly clean. The beds were comfy and there was lots of spare pillows and duvets available if they were required. The staff on reception were extremely welcoming, Herbert in particular, who was the one to check us in, which started the stay on a very positive note, he was very kind, welcoming and informative - nothing was too much trouble. We had breakfast included in our stay and wow, what an amazing spread! You honestly couldn’t ask for more - continental with many types of pastries, breads, rolls etc. hot selection, pancakes, waffles, fresh fruits, coffee etc, we were spoilt for choice. The beach was a stones throw away and the area was beautiful and just what we were looking for. I wouldn’t hesitate to recommend the hotel to others, I just wish we were still there!

Bill Rodman

This is our second visit, this year, to this hotel. The situation could not be better as a hire car, from airport, is not necessary. A 15min journey from airport and 2 min walk to hotel from bus stop. A regular bus timetable to Palma runs all day. Also, it’s only a 1 min walk to the beach, which we used every day as the pool area was very busy with the ‘usual suspects’ securing sunbeds early morning, arriving sometime later to claim their towelled beds😖 Room very good although air conditioning weak and shower design defies logic. Restaurant and food excellent, although our outside dining experience was totally ruined by smokers. This is an extension to the eating area and smoking should, not only be discouraged, but banned. Sharing my breakfast and dinner, with cigarette smoke, is not acceptable😖😖 I don’t wish to leave this review with a negative as overall our stay at this hotel fits most of our holiday requirements. We will return😎

Peter Thompson

Rooms are great, sensors on lights show eco thinking, very nice pleasant place, staff are great very helpful and polite. Food is very good with a great spread and variety, something to suit everyones taste. Poolside and sunbeds also very good and you have the privacy of your own balcony terrace if you wish. Oh and all with a sea view, brilliant! Would highly recommend.

Patrícia Simões

Amazing hotel, very well located and perfect for a family vacation. We stayed in a junior suite, very comfortable and spacious. The view to the beach was great. We selected half board and we did not regret it, as the food was wonderful. The staff was friendly and efficient, they helped us in several different occasions (booking tickets to the aquarium or the little train, for e.g.). The swimming pools were nice, namely the one reserved for little children. In the evening, we were pleased to watch a parrot show and a little circus show by the pool, accompanied by a nice chill out music session. The only thing that we may point out as negative was the sometimes weak WiFi signal.

Peto Kovar

To start with positive things, hotel has nice view on the see, spacious common areas with a lot of light, there are even real sailing boats as an exhibition.. Every evening you can enjoy some life music or program for the kids. Breakfast is Ok, Staff was also Ok (just cleaning ladies are entering the rooms without knocking.. ) In general I can say that room equipment, furniture and pool area stuff is functioning. Nearby is small grocery store if you need to buy something so that can save the situation.. However I didn't have impression that room was clean, time to time I needed to kill some insects in bathroom, shower was leaking because of the water insulation gap, bathroom light was on sensor so you got full hit when you went there in the night.. ouch. And last but not least.. central Air-conditioning needs complete reconstruction because smells and I got completely sick of it :( We will definitely don't come back..

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3.6

Google reviews (2160)

Diana Stoycheva

Overall happy with our stay! The hotel is family friendly, staff were kind and polite apart from the lady at the bar. The hotel is 50 years old and looks exactly like that, needs renovation and decorating doesn't look 4 stars. Rooms are OK, very clean but again everything is just old and not that exciting. Pool is very small, definitely not the cleanest, but with very nice and warm water. NOT ENOUGH sun loungers and everyone reserves them very early in the morning and then it's impossible to get one. Unfortunately our neighbours next door were smoking weed every evening and it smelled horrible and then another people came to that room and apparently the walls are so thin that we've struggled to sleep because of their crying 1 month old baby.

Marian Bors

The hotel is in a very good place, food is not that much choice on lunch but if you are not fussy is good, evening and breakfast they have enough to choose from . Rooms are ok , drinks are not that many choices on all inclusive, some of the personnel need a bit more happiness and to smile and talk to the customers nicely. The lady's from cleaning awful 😔, the cleaning it means changing the bin and making the beds and in some occasions changed the sheets as well and changing the towels and that is it, not brushing or hoovering or anything else , the lady's on the reception they were trying their best . The roof bar is bollox , even if you have all inclusive you have to pay there and the cocktails are awful, they have Corona beer just on the menu not on sale , they sell just local beer which for me was ok but not for my friend, single thing I liked on the roof is the view, the view is amazing 😍 , that why I went on the roof nearly every day for a week and pay the Money for rubbish cocktails just for the view. The location is perfect, plenty of restaurants and shops around it

Steven McAulay

The room was ok, a decent size for 2 people. The bathroom was nice but the shower was problematic. If you didn’t shower directly under the head then the water ran out and into the bathroom and room, not really what you want. The service and staff were very helpful and friendly. Food wise it had it’s days, nothing to write home about. The town is about a 10-15 minute walk. Nightlife is predominantly Irish pubs with live music, if you’re into that then bingo. The area is mostly English speaking with a few Germans and other nationalities scattered around. I’d say it was a friendly place and meeting people isn’t a problem but a very typical British environment and holiday area.

joyce Tiani

Hotel is clean and facilities are cleaned around the clock during the day. However pool facilities is small for the resident capacities, the pool is crowded . Do not recommend booking the half a board or all inclusive because the food is absolutely not the 4 star hotel standard. The food is like school canteen standard and plus they don’t even give you simple water 💦 ( not included in the meal ) disgraceful. I regretted the money spend for food included in my package as you will find better quality food and similar price just across the road . I will not be coming back here overall not up to a 4 star 🌟 hotel standard unfortunately

Paul G Miller

Well placed modern Santa Ponsa hotel with swimming pool, gym, cycle hire etc. Close to decent beach, restaurants and shops. Great views over the bay, east and west, depending on room. We booked suite (8th floor) for 1 week mid September, half board. Suite was large with modern eco-style fittings and most amenities, tv, ac, safe etc. Other than shower gel & shampoo there were no other potions/lotions. No tea/coffee making facilities either - we obtained kettle from reception (€10 deposit). Throughout, the public spaces were spotless; our suite was cleaned/made up daily by an attentive, respectful and hard working lady. Thank you. Staff in the restaurant were always helpful and busy keeping tables clear etc. We treated them as they treated us andcwere all the better for it. Being polite goes along way. Food was plentiful, varied and fresh with many detailed presentation aspects. It was entirely buffet-style and tasty. Queuing could be an issue at peak feeding times though. Alcoholic drinks were not included with our package - all could be ordered albeit at hotel prices. The pool was good, cooler than the sea, although I expect it to be crowded at the height of the season where unoccupied sun loungers would be hard to find. The gym has a good range of modern 'torture' equipment! We enjoyed our stay, especially as a base for wider Majorcan travels, cycling, walking etc. A nearby free car park was very useful. There were some minor technical issues with our suite which were rectified swiftly. Overall, the hotel is in a great location, provides decent meals, very good service and a relaxing atmosphere. One could nit-pick every detail of course but we enjoyed our rekaxing and sunny holiday here - if anything had been even remotely bad then we would not have.

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4.4

Google reviews (785)

Dumitrita Rodnitchi

Really good hotel considering the price you’re paying. Very good breakfast with plenty of choices. Lunch and dinner also very good with lots of variety and different pretty much every day. Clean hotel with room service done every day. Really nice and welcoming staff. Always checking on us if we are satisfied with our stay . Big enough pool and never overcrowded, always free sun beds . Beautiful views from the room to the sea and sunrise. And the location absolutely perfect, close to all the shops and short walk to the beach. Overall we had a lovely stay, for the price we paid just great .

Anisa M

We stayed at this hotel for two nights. The first night was terrible, we had a city view room and there’s a karaoke bar right across from the hotel and we were kept awake until 1am. There’s very little sound proofing throughout the hotel too. Breakfast was ok, service was ok though there’s a male nighttime receptionist who wasn’t friendly. There was a female daytime/evening receptionist who gave us the best service in the hotel, she offered us free dinner after complaining about the noise. The lifts smell terrible (like wet dog and BO) and it seems like most of the guests haven’t heard of a shower. We only booked this place as most of the other hotels were fully booked and we left it until a few days before we arrived.

Tracey Daniels

Fab hotel, immaculate. Bathroom could do with been updated . Room 116 very noisy as it overlooks the Music Bar . Food lovely , something for everyone. Bar staff especially Toni & Marcella brilliant, very welcoming and friendly. Good location 5 mins walk to beach

Ana Alexander

Situation with the drinking water supply is unacceptable. You can only take it upstairs in a paper cup, which isn’t enough. Especially if you need to take medication. Also it was 4 of us and I had to constantly go up and down to get these cups for my mum who doesn’t speak English and young child. When I asked to fill up a water bottle, I was offered to go and get my own drinking water from the shop, despite paying for an all inclusive holiday. You also cannot call yourself a green hotel if you’d rather waste 10 paper cups instead of letting me fill up my own water bottle. Bathrooms need upgrading too. Everything is covered in limescale and shower heads didn’t work properly in either of our 2 rooms. Beds were great and comfy. Very quiet area at night. Food was great, amazing location, loved kids entertainment. And in general had a great holiday. Letting people have access to water is an easy fix to make this a brilliant experience

Ovidiu

I'd say this is more like a 3 star hotel. The rooms definitely need a refresh, everything is quite old. Other than that the hotel was pretty nice and well maintained, I don't get why they don't renovate the rooms. Location is great, close to shops and the beach. The staff is also great, especially Jacob at the reception, he was really friendly and helpful even though we arrived at the hotel after midnight. Breakfast was varied and of decent quality but I wouldn't go here for the all inclusive.

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4.2

Google reviews (1281)

Peter Kawuma

Went on a solo trip to Alcudia. What a relaxing and rejuvenating experience, the hotel is great, staff are friendly and I was welcomed with a glass of champagne! The SPA facilities I used everyday. The jacuzzi, steam room and sauna was perfect for me to relax and forget about busy London. The pool area has plenty of beds and the bar has a happy hour at 6pm too ! Daily evening entertainment aswell. The beach is literally 3-5 minutes away and there are plenty of restaurants, bars and club if that’s your thing. Overall if you want a quiet, getaway by yourself or with a partner this is perfect. There is also the Alcudia old town which is 20 minutes walk or 5 minute bus ride that has a wonderful market and lovely old Spanish town that you can explore. Safe to say that I will be back again next year.

Katie Payne

I just returned from a long weekend at the EIX Alcudia Hotel with my partner, and we had a great time. The hotel was clean and decorated well. We were offered champagne on arrival which was a nice touch. The pool was clean and there were always sunbeds around the pool, poolside bar/restaurant was very reasonably priced for the area and was tasty. The breakfast buffet is what you would typically expect to find at any other hotel buffet breakfast, but this was also tasty The actual location of the hotel was good, close to the beach and restaurants, and we had a roadside-facing room but we slept well and couldn't hear the noise from the road. We had a late flight and had to check out in the morning, but the hotel was very accommodating letting us use the spa to shower and freshen up before our late flight home. All of the reception staff were so helpful. I recommend this hotel and would come back again.

Bunty Smith

Fantastic hotel!! We are enjoying our first stay in this beautiful, traditional hotel in Alcudia and are delighted with everything on offer here. We would like to thank all the lovely staff who are all experts in customer care ensuring your holiday is perfect. The food is delicious, the rooms are well appointed and maintained perfectly by housekeeping throughout your stay. We will definitely return next year and are delighted we have found such a lovely traditional place. We have only good things to say about our experience, one little observation is if you are a light sleeper book a room with a pool view as they are quieter away from traffic at night although the swimming pool pump makes a bit of noise and you can hear the entertainment until around 10.30 or 11.00 pm. I find in most hotels the walls are thin.

Eoghan Hogan

Cleanliness: 5/5 The room and bathroom were spotless, with daily cleaning, fresh towels, and organized belongings. Common areas were consistently clean, with staff frequently tidying up. Cleanliness slipped during peak dining hours, but it's understandable. Comfort: 3/5 The bed was uncomfortable, making sleep difficult, but the room size and layout were fine. Noise levels were low, though I would have appreciated some music by the pool. Food and Dining: 4/5 Breakfast was excellent, with a mix of healthy options and traditional fare. Dinner, though varied, was disappointing due to extra charges for drinks, including water. Vegetarians/vegans will find limited options, but overall, the food was decent. Service and Staff: 3/5 Most staff were friendly, but one waiter mocked my Spanish. The check-in process was smooth, though my passport card was initially problematic. Amenities: 2/5 Wi-Fi was terrible, and the pool loungers were constantly reserved but unused, with staff doing nothing about it. The gym and other amenities were average, with a small jacuzzi and sauna. Location: 5/5 Perfect location near the port, safe, and within walking distance of key attractions. Free public parking nearby, though it can be difficult to find a spot during peak times. Value for Money: 4/5 Overall, the hotel offers good value for a mid-range price. It's not luxurious, but you get what you pay for.

Катерина Сибюк

Positive: close to the beach, nice breakfast and dinner (dinner buffet for 16.50 per person), helpful staff. Negative: very noisy at late evening and from 7am, everyone banging with doors like they were born in a cave. There was a roach in our room once, and one night we couldn't sleep because of some insect making loud noice like fire alarm. Not very comfortable beds.

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4.1

Google reviews (2877)

Eszter Muzsik

We spent 4 days there with all inclusive service. We really enjoyed it, it was a pleasant experience. The room was big and clean, with quite a big balcony with a view to an inner yard with palm and pine trees everywhere. the staff was very nice and helpful, they prepared nice cocktails for us in the evenings. The restaurant's menu changed thematically every day, the food was fresh and of excellent quality. The poolside was spacey, with enough sunbeds for the guests. It was exactly the experience we wanted for these few days. We came home well rested and relaxed and are already planning a trip to the same place next summer. :)

Andrea Mihaylov

It’s conveniently located about 15 minutes from the airport. We only stayed for 1 night as we were passing through to our final destination. The hotel is tidy although some parts, such as hallways, are in need of a revamp. Breakfast was satisfactory although it’s a lot of the same options. The room was more than suitable for a family of 4 to share and the storage hallway inside the room and the balcony were an added bonus. The room was tidy and fairly clean but could do with a bit of refreshing. No immediate attractions nearby but a large supermarket and some restaurants within walking distance.

holly waldron

The rooms were lovely and spacious and were cleaned very often. Massive stress on how amazing the animation team are! Our holiday would have never been as good as it was without them they were very polite and always made us get up and have the most fun, I will always remember them. We have made friends for life and I am sad to leave. The location of the hotel is a very pretty landscape area however the distance from everything and anything else is quite far so if you plan to stay here know that you will be traveling for everything. Overall very impressed.

Chanaka Balasooriya

We had a great experience in the hotel. We spent 5 day in half-board basis and it was so relaxing. The cocktail bar and evening music were amazing. The pool is so clean and it is big enough to activate some muscles. One of most admired things is the huge so tasty buffet they offer and you can’t miss the sea food verities there. Compared to the hotel vibe, the room is not up-to the standard and it feels little old. Specially the pillow is so short and metres is moving. But it wasn’t a huge problem for us as we didn’t spend a lot of time in the room and when we were arriving the room, we were already tired and sleepy.

Nijat Alakbarov

We stayed at this hotel from September 26th to 29th, 2024, and had a very pleasant experience. The hotel was exceptionally clean, and the staff at reception were friendly and helpful. The rooms were recently renovated and quiet at night, making it easy to rest. For its price, it's an excellent choice. Since we booked a room-only option, I can't comment on the catering services, but overall, it's a fantastic hotel for anyone looking for a comfortable and affordable stay.

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4.1

Google reviews (993)

Ema Dubová

I come back to this hotel with my family every summer holidays. We really love it there. The hotel is always clean, food is very delicious and the service nice and with a big smile on their face. But what I like the most is the service at the bar. Even if you don't know which drink you should pick, there is a very charming gentleman Fabian who can prepare the best drink you've ever had. Thanks for everything you do Can Picafort Palace staff.

tommy lennart karlsen

We stayed here for one week in the busy summer holiday. The rooms are modern, nice and clean. They are also big enough for a family of four without a doubt. We have kids with food allergies, so we have a few challenges normally. We spoke to Alicia the manager for the kitchen and restaurant, and she did a wonderful job providing us with the food we needed and customized the buffet, so our children could eat. Lovely woman, great service minded and hard working. The other staff was great as well.

Andy

Just home from a fantastic holiday at the Palace. Thank you to the staff for keeping this building absolutely spotless. We had a great time in your establishment. Everywhere is immaculate and the staff make you welcome, always smiling. The pool bar staff were great. Hello to Tony, thumbs up pal, your doing a fab job. We would go back there in a heartbeat, but we don't do the same place twice. Totally recommend the Can Picafort Palace to anyone 👍

Dantstrike

Very good hotel with everything you need and want. I really enjoyed the time at their gym. Food was perfect. We had shrimps and even a chocolate fountain 😍. What I really appreciate is their staff concretely Alicia and Fabian. They were always nice and helpful. They also gave me a few tips for trip and restaurants.

Scott Adams

I recently stayed at this hotel, which is rated 4 stars, but I found it to be more of a 3-star experience. The food was extremely basic and seemed to be recycled, making it difficult for vegetarians or vegans to find suitable options. Only a handful of the staff were friendly, and the night-time entertainment was hit and miss, although the magic show was excellent. The spa was a disappointment; the water was ice cold every day, and the sauna was never working, even after requesting it at reception twice. The spa was also full of little kids, making it impossible to relax. On the positive side, there were plenty of sun loungers outside, and the pool was a good size with a separate baby pool, which was great. However, there wasn’t much animation except for some dances in the pool, and it was very loud until 11 pm at night. The drinks all came from the same machine, and the coffee was hardly drinkable. Strangely, they refused to give us the snacks included in the all-inclusive package at the pool bar. Overall, I wouldn’t recommend this hotel to a friend. It was okay for a 3-star stay but didn’t meet the standards of a 4-star hotel.

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4.1

Google reviews (1177)

Margarita G.

I recently stayed at the Joan Miró Museum Hotel, and while the reception staff was extremely friendly, I found the overall experience underwhelming for a four-star hotel. The rooms were small and awkwardly shaped, and there was no coffee or tea-making facility in the room, which I found surprising. We had to request an electric kettle, and the one provided was a cheap plastic model, so we chose not to use it. While we didn’t opt for the hotel breakfast, they kindly gave us a teapot with hot water each morning. The location is a bit further from Palma, which we actually liked, but be prepared for a five-minute uphill walk to reach the hotel. As for amenities, the slippers were a nice touch, but there was little else in the room to enhance comfort. The hotel boasts two pools: a kids’ pool and a larger, deeper one, which was enjoyable. The hotel was relatively clean, but housekeeping was minimal—they only made the beds and refreshed the towels without straightening anything else. Overall, I would give this hotel a rating of three stars. The Miró-themed décor was charming, the staff was friendly, the hotel was generally clean, and the hamburger I had for lunch was tasty. However, the uphill hike to reach the hotel, lack of in-room amenities like a coffee maker, and the small, oddly shaped rooms detract from the experience.

Tezer Kılıçarslan

ATTENTION !!! I have traveled to many places so far, but I have never had such a bad experience at any hotel. We knowingly booked a room without a balcony. However, there was a significant difference between the photo we saw when booking the room and the actual room. On their website, there is a very nice room photo, but in reality, the window of the room opens into the corridor. I’ve uploaded the photos as well. Additionally, since the room doesn’t have a proper window for ventilation, it smells damp. If you, as the hotel owner, want to rent out this room, you need to clearly state that the window opens into the corridor and that the rooms don’t ventilate properly. This is deceiving people. Also, there is a very small price difference between this room and the ones with balconies. This ridiculous room cannot be this expensive!!! Besides that, we faced a second issue. Hotels often have their own parking spaces. On the first day, we asked about parking, and the staff directed us. We parked our car there for 3 days. But on the last day, we were charged a total of 30 euros for parking over those 3 days. You should have informed us that it was a paid service on the first day. Telling us to pay the bill on the last day is absurd! Also, there were bugs in the room. I believe the management of this hotel is not acting in good faith. You need to be very careful when renting any room from this hotel; the rooms may be very different from what you expect!

Jayne Archbold

Its my second time staying here and I'll be back again, the service is excellent, reception welcomed me remembering I'd been here in June with my husband and a group of friends, this trip I'm on my own for business and they couldn't do enough to provide great service. Room clean and spacious with all the facilities I needed very comfortable bed, great terrace for a break in the sun in between my meetings and very nice food with again great service for dinner (simple menu but cooked fresh with outstanding service). Breakfast is way better than expected and I've just had the best omlette I've ever had!!!

Nuno Cunha

We stay in this hotel for 5 nights and the price does not fit their service. Breakfast is not fresh. Parking is very difficult around. Staff is very respectful. Although, weird situations happen in the location. Second day we arrived to the room and the door was open ,there were workers fixing some problems in the toilet but We were not informed about it. Also the mini bar facilities in the room were not controlled , we found empty packets and packets with trash inside.

Grant “Gernt” Gerhardt

This hotel is really nice and so is their breakfast but the guy who made our omelets both mornings didn’t cook them long enough so they were really runny and gross. Also its kind of like a one way, narrow road up to the hotel from the main road so the taxi traffic was a little crazy, but other than those slight issues, my family and I enjoyed our stay here.

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4.3

Google reviews (728)

Metodij Zdravkin

We visited Hipotels Coma Gran for our summer holiday. Everything was spot on, the apartment was nice and spacious, great balcony with view on the pool. Beach is very close. The food was awesome, every day the variety changed. My kids loved it as well. The kids corner was also awesome, my daughter loved going there and drawing, playing with other kids. The animation team was very nice and welcoming. Evening program was also very good, every day something new would say like 90% of the shows were great. My kids loved mini disco. All in all, complete place for a vacation, would love to visit it again.

Darius Ley

Amazing place. A family of 4 stayed in a one bedroom apartment, it consists of one bedroom with a double bed, a bathroom and then a lounge with table chairs along with a sofa that pulls out into two single beds. Food choice is as expected for all inclusive, whole family had no issues in deciding what to eat and dessert options are plentiful. The hotel and grounds are spotless, the pool areas are busy with a splash park and bigger pool,although very safe. Entertainment team are great and do stuff for adults and children. We will come back again.

laura marley

Brilliant hotel, staff are amazing, the hotel is so clean, the pool area is lovely, more than enough sunbeds to go around. The hotel is situated in the centre of sa coma with loads of shops, bars and restaurants around. A couple of minutes walk to the beach which again is clean and well maintained. We had concerns that the 1 bedroom apartment would be too small for myself, my husband and 2 kids but they are a great size, plenty of space. We went self catering but ate most days at the pool bar. Great selection of food and drinks and very reasonably priced. All in all a brilliant week. Hope to be back next summer ❤️

Ryan Serle

We are currently at the hotel and yes, it’s your standard 4* all inclusive resort. Staff are friendly and helpful, everything is clean and the food and drinks are well above average compared to other 4*’s I’ve started at throughout Europe. Cocktail selection and quality is one of the best I’ve sampled. My biggest criticism for this “family resort” is the evening entertainment volume, given its location near to one half of the accommodation block. Some of the events are obscenely loud so getting kids to sleep before 11pm on more than one occasion now has been terrible. If you’re coming here with young kids, ask for a hotel room away from the entertainment area of the hotel, otherwise you’ll be partying with Chicane till 11pm some nights.

Craig Anderson

A great hotel for families, staff very friendly and great with kids too. Location perfect. The only reason I give it 3 stars was due to the hotel having an act of parrots being made to perform silly tricks for entertainment. It seemed like an unwelcome throwback to a bygone age. Poor example for the kids.

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4.4

Google reviews (2885)

Joi Calia

We went in July and here is my comprehensive review: Rooms: We lucked out and got a room bigger than normal. The normal rooms can be a bit tight but would’ve been fine for us as two people. You def would want to book a bigger room if you have a family. The air conditioning worked and the rooms were clean and modern. Food: We had the all inclusive option and there is only the one restaurant to eat at. The restaurant has a beautiful terrace which is a nice touch. Every meal had a good selection of options. The made to order food was a bit better than the ones on the buffet line. It wasn’t anything special, but for the value and convenience we were pleased. The beach bar and the pool bar also has snacks during the day. Parking: The hotel did not have parking, it was street parking. We found always found a space, but it might be a good five minute walk away. Which doesn’t sound far but could be when you’re carrying a lot in the heat. Location: The hotel is in a great location with lots of shopping and restaurants around. The beach is just a short walk away. I liked being on the north side of Mallorca. There are also cove beaches along the coast. Beach: There is no designated beach for the hotel. There are beach chairs you can rent through a QR code or you can lay on the sand for free. There is a beach bar where you can get drinks and snacks with your all inclusive access. Overall I would recommend this hotel as a good value for the price. We were overall pleased and had no complaints.

Lara Turner

We have just spent 10 nights here at the Alua Boccaccio and we are so pleased with our time here all the staff are 10/10 hard working you can see they enjoy what they do they’re always so smiley and lovely. Everything was spotless in our room, everything you needed was there, the entertainment on the night and day time was exceptional (many different games like, table tennis, darts, archery, water polo, quiz’s bingo etc..) hats off to Gian Luca & Davide they are amazing at their jobs so lovely and kind. We weren’t to far from the beach, plenty of restaurants and shops nearby, so much to do it’s such a lovely place. The hotel itself is quite big the food is great, there isn’t anything negative we had such a great time , if you want a great holiday you must stay here! thank you - Lara & Scott x

Hud

We stayed 4 nights all inclusive in September 2024. Hotel and rooms all exceptionally clean and modern really cant fault. Food was good, apart from deserts. Soft drinks and beer were good quality branded but wine and cocktails on the all inclusive were awful. There is very little in the way of facilities for kids there, maybe ok for toddlers but any older would be bored senseless, the holiday was just my wife and I so wasn't an issue. There was maybe 2 families with kids and that was it. Entertainment was pretty dire and although quite a few bars nearby, none had any entertainment other than live football being shown

Denis Tweak

Hotel Nice, clean, no renovation needed yet. Good location, close to the beach. Room cleaning and towel change every day. This is a big plus. Room Very small, very little space, almost nowhere to turn around. Very small closet, very few places where you can put your things, put suitcases, etc. The entrance door to the rooms is not good at all. Very large gaps, there is no rubber that would fit tightly and muffle the sound. When the door is closed, you can hear everything from the corridor, as if the door is open. At night it is very disturbing to sleep. Restaurant I have never seen such a thing, that the hotel staff during breakfasts and dinners rode with a cart, stopped near each table right in front of you during the meal began to throw the leftovers in the trash can, rattle appliances, plates and glasses putting them on the cart. And so they drive from table to table. Further hotel employees can be 10-20 meters from each other and very loudly communicate with each other, while the guests sit quietly and have dinner or breakfast, shouting everyone. Such behavior is worthy of probably hotels maximum 1-2 stars. Horrible. Food Not bad and not tasty. Something average, let's say 3 points out of 5. Such typical food as in the canteen. On Friday 1 time was more interesting: there was delicious Spanish jamon, it was delicious. Pool, entertainment, animation We did not use, so I can not say anything. The pool itself is not big.

Anthony Bradley

Room was a little small but well equipped and very clean, could benefit from a kettle in the room. Staff were very friendly and polite, always happy to help. The location was great, near all the shops and a very short walk to the beach. Overall we had a great stay and look forward to returning one day.

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4.2

Google reviews (1074)

simonimo Klat

Not worthy for the Price. A bit outdated, rooms had wierd smells. The aircondition is only working with hot air, the floor is dirty, my bed has multiple black hairs, and the toilet even have brown spots on it. The rooms is also very sound sensitive.

Jesse Scott

Partner and I booked a few nights here without knowing it was a German hotspot. The staff were incredibly accommodating and responsive to Spanish natives and made us feel very welcome.

Shaneen D

Location is perfect, right next to beach. Rooms are clean and breakfast is lovely. However… 1) the walls are paper thin that you can clearly hear conversations of the next room (you will not get a good sleep) as well as the blinds not being able to block out the sun effectively. So you will be woke up by the sun each day. 2) the tall man who works in the restaurant is honestly the rudest person. The first interaction we were on our way into dinner and we stopped to wait for someone to assist us into the restaurant however no one came so we preceded to walk in. The man approached us and stopped us by placing his hands on both me and my partner which I truly didn’t appreciate and made me feel uncomfortable. This was to get our room number but please keep your hands to yourself as me and my partner do not appreciate being man handled. The second horrible interaction with this man was at breakfast time. We had finished 2 plates of food and we’re going up to fetch something else. When we came back the table was cleared which is understandable but the cutlery was gone also. So we sat down the table next to it which had cutlery/cups. This obviously annoyed the man as I sat and watched him point at me and shake his head clearly in my view. Honestly being the second horrible interaction with this man made it feel worse. I felt very uncomfortable and wanted to leave, really can’t put into words how humiliating it felt. I’m on holiday and expect to have a nice time, not to be treated so horribly. If Timor Hotel cares for their reputation it would be wise to look into that man’s attitude towards their guests. Will not be back. Best wishes, Shaneen Doran

Kiara

It was my first time in Mallorca so before you go get ready: it's more a German island than a Spanish one. The hotel is mostly frequented by German pensioners. The rooms are nice and breakfast/dinner are served with a buffet concept full of choice but of average quality. It seems the rooms were renovated recently but the surroundings belong probably to the 80s or so. In conclusion: if you don't care too much about a lively atmosphere this hotel works well

Piotr

Plus: I really enjoyed my stay, Eugenia and Margarita from reception are amazing, I felt very welcome from checking in till checking out, they are nice, helpful and ready anytime to answer all questions. Hotel is nice and clean, housekeeping is doing great job, I loved my room. Delicious food, dinner much better than breakfast. Francesca from restaurant was amazing! Great location and price, definitely will come back. Minus: there is no iron, no kettle, no tea or coffee available in the hotel, I was disappointed. Another thing is safe in the room, you need to pay extra to use it, doesn't make any sens. Even if you have dinner included there is nothing to drink. I had to pay extra every day to get some drink, I don't understand why breakfast is plenty of drinks but dinner not even water. I'm sure small things like that would make my stay much better.

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4.2

Google reviews (701)

Mati P

We had one night stay in this hotel cause it was near the airport( 2 adults + one kid). The hotel is not for families or people who want to relax and enjoy. We couldn't sleep almost all night from the noise of the people. It felt like someone was screaming on our balcony but it was actually from the street, you can hear everything! People drinking, screaming, walking/running with high heels, yelling, smoking, playing loud German music... The room was renovated and very clean but also very small. I can't imagine someone coming for whole week stay... Definitely not a 4 star hotel! The location is very near the airport and the beach. We ordered taxi and it took us 8-10 min to arrive to the airport. It costs 19€ (night price) The people working at the hotel were very polite and welcoming! The hotel was clean and nice looking 😊

J A

We chose this hotel because it was advertised as a wellness spa where you can relax, they take care of every detail to take care of you. This is utter nonsense and absolute false advertising. The beds are extremely uncomfortable, the walls seem like they're made of paper, as you can hear every single noise from other rooms, and the housekeepers are banging about, knocking doors from before 8am. Not only that, but the pool area was full of rowdy, drunk German guests during our entire stay, some of them broke a sunbed, broke glasses near the pool and were allowed to have their own music playing loudly while yelling at each other from the pool and balconies. After speaking to multiple members of staff, who ensured us they would be spoken to because guests are not permitted to play their own music, nothing was done to rectify this. It appears hotel policies are there to be ignored, not only by guests but also by staff. The hotel is not worth the money and we left Mallorca extremely agitated and annoyed. I have emailed the hotel, as I believe nearly €800 for 3 nights in this hotel, which is masking as a 4 star is ridiculous. However, unsurprisingly, I have not had a response. I don't know why I expected any different after the poor costumer service experience during our stay.

Luna Liu

The hotel was ok but the guests! Oh man! You should avoid it if you have kids, maybe avoid the entire Palma beach area! Full of noisy drunken young German!!!!! Yelling and shouting non stop until 4am!!! They are not considerate and mindful at all! Worst experience with German people ever!!!

Domagoj Čandrlić

Really have no words to express how nice it was for us to stay here for our week in Mallorca. Perfect position, great room for our 2 kids and most of all, amazing staff that made us feel at home. On the last night we had an early flight and the breakfast was waiting for us at 4.00 in the night. What more to say than perfect!!! Thanks guys and if we ever come back to Mallorca we'll definitely stay at your place!

Paula Rowan

The hotel was very good as was the food. The staff were all very friendly and helpful. The hotel was near the sea. However there were some loud German groups of young men which spolt our stay. Each of the 4 nights we were either woken or kept from sleeping by noisy people in the next door room. I noticed on our final morning that on the next balcony there was a Turkish water pipe which I assume they were using to take tobacco or worse. I think the poor staff have a awful job of trying to keep these minority groups quiet and I feel sorry for them as they do their best. It seems S'Arenal has a difficulty with dealing with these groups generally.

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3.8

Google reviews (241)

Sophie Marko

The area is great. The rooms are nice i got a balcony and one double and a single for three people. Staff are lovely and willing. One thing was weird was no kettle or iron in the room it's shared to everyone. The pool is so strange only 0.7m deep I can't dip my full body it so shallow they also only have 4 daybeds and that's it. I went In September and it's very quiet, there was no one at the bars, best to go out , breakfast isn't great. But overall not bad , rooms cleaned every morning, fresh towels. The hotel closes very early.

David Levy

We arrived very late and everything was setup for us to be able to access the hotel and our room despite there being no receptionist at that time. We had a double deluxe room with the hottub and sunbed on our balcony and it did not dissapoint. The room was clean, spacious and had everything we needed. The staff were very friendly and helpful. The breakfast while not vast was tasty and allowed us a great start to the day. The location was absolutely perfect too, just a 5-7 walk from the beach and the main strip. We will definitely be staying again.

Mike S.

Rooms were clean enough, although they have weird bathroom shower windows, and some of them don't have doors or ventilation, so the smell fills the entire room. There's a nice central courtyard that is only accessible to a couple of the rooms. The pool looks much bigger on the photos. In actuality, it's more of a large bathtub than a pool, max depth 70cm. There's no real place to chill at night, but the location makes up for that. TL;DR The basics are good The luxury elements are for the photos

Andy Robinson

Great hotel, good location opposite the Marina close enough yet far enough away from the hustle of the main strip. Rooms are modern clean and well maintained. Lost a point for the shower door leaking (provided extra towels to stop the water, poor design of the cubicle is the problem) Staff are helpful and friendly, sorted my rental car. Breakfast is very nice fresh and tasty. Served in the restaurant adjacent. Plenty of good places to eat near by. Great views across the marina and bay, Pool area is pretty cool as well.

Tara B

I am disappointed by the service at the hotel and the staff were useless and rude, no ac for 4 nights, 30-33 degrees outside, didn’t clean the room properly fixed the old sheets and just put new towels Ontop of bed.the pool on the rooftop is a pool for children not adults, in order to change the room wanted us to pack everything and move to another room in 10mins when we explained we have a boat trip on 15 mins so hotel waved all compensation because we decided to go on our boat ride, the food was okay basic breakfast with limited menu. Overall I wouldn’t recommend staying here.

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4.2

Google reviews (2081)

laurence szwajkajzer

Very nice hotel, well located. Rooms are good, with comfortable bed. Bathroom is a bit small. Food is excellent, many thanks to Esther, the chef from the restaurant and the sunshine☀️ very nice personnel at the restaurant . We defenitely recommend this place, close to the beach, public transports. Thank you for the great and fun holidays we are having 🌸🤩👍

Piotr Tomala

We recently spent a fantastic family holiday at Hotel BG Java in Can Pastilla, and it was an amazing experience! Our room had stunning views of both the sea and the pool, which made our stay even more enjoyable. The breakfast was delicious every morning, offering a wide variety of tasty options to start the day. What truly stood out was the friendliness of the staff. They were exceptionally welcoming to us and especially attentive to our child, engaging with them at every opportunity and making them feel special. The only minor issue we encountered was that the housekeeping staff occasionally forgot to replenish the water, toilet paper, and toiletries in our room. However, this did not significantly impact our overall satisfaction. The hotel's fantastic location, just a short walk from the main beach, added to the convenience and enjoyment of our stay. We were very pleased with the level of service and the wonderful atmosphere at Hotel BG Java. Highly recommended for a family getaway!

A E

Stole my money. I had transportation problems and didn't make it on time for the booking - couldn't cancel on Expedia on the day as it said reservation was ongoing. I called the hotel and receptionist confirmed their policy is to only charge first night for no shows, but they need to discuss process with their manager. Manager seems to have instructed them to cancel reservation and charge entire stay. I went to the hotel and said at least give me the room now if you're taking all my money and they refused. I complained to Expedia, who tried to contact hotel manager but said they didn't get any response but have asked the hotel to refund me. Hotel is ignoring request and won't return my money. I will recover it from my bank but want to warn other people not to trust this hotel with your money or financial details. Screenshots attached as evidence - be very careful. Also the location isn't great - not really in Palma city, instead on a very average part of the beach, very hard to park on the nearby streets and there's nothing but basic artificial bars and depressing style hotels. Much better off booking inside the city with a more respectable hotel.

Miodrag Marković

Great hotel, very close to the Playa de Palma. Rooms are very good, clean and comfortable, cleaning os regular. Food is very good, with a lot of local dishes. I will gladly come back here for a longer stay.

Gucky The Gerbil

Beautiful hotel near the beach. Modern, clean rooms. In the nice bathrooms are free shampoo, shower gel, body lotion, soap, comb and more. First time in my life I have seen that it's possible to borrow a beach towel! Cool! But I had my own towel with me, cuz I didn't know. I would always rent the safe in the room because it's "better safe than sorry" and I happily pay and still have my passport, phone, money and stuff when I check out! The breakfast and dinner buffets are great, all dishes are fresh and tasty, the whole hotel staff is warm-hearted. The lovely lady who is the "Show-Cook" makes the best fried eggs for breakfast. I didn't try her yummy looking food for dinner because there's so much tasty food to try, impossible to eat so much, even though swimming in the Sea makes hungry 😅 The bus stop is directly in front of the hotel entrance but it's also no biggie to get a taxi, the nice staff will call for you and a taxi arrives 3 minutes later! The pool is clean and warm and I love that you can order drinks and snacks directly from your comfy place under the sun umbrella! I've enjoyed a few days and quiet nights in May 2024 and will visit Hotel Java in August 2024 again! And looking forward to come again in 2025 for sure! Absolutely recommend! Thank you, Team Java, for a wonderful time! See you again very soon!

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3.5

Google reviews (1248)

Jordine Hamilton

Situated a short walk to the beach, lovely light and airy hotel. Enough space for all. No scrambling over pool chairs in the morning! The rooms have a safe and fridge but they need a kettle, TV had quite a few English channels and clean towels provided everyday. Just wish we had a sign on the door to ask the cleaning team to change bedsheets. Lots of choice for breakfast and dinner including soft drinks. Alcohol had to be bought at the bar but you do need to spend a Euro for a cup when by the pool area. Lots of friendly staff and happy attitude every day. Really lovely stay x

Daisy Harris

This hotel has great staff and is in a good location. Sadly that is all the positives. The food at lunch and dinner is dire. No salad dressing and all meat except pork served on the bone and fatty! Very little flavour to the dishes and the chicken noodle soup tasted of pasta water. Limited choice and did not see any vegan options at all! The breakfast is the better meal but some of this is served cold and burnt. The rooms are spacious but shabby and the cleaning team do not clean! The beds are rock hard and for some reason our third bed was not even made when we arrived at 2am! The pool does not open until 10am so you are not even allowed out there to enjoy the morning sun before this time. Many of the sun beds are in the shade so if you want a sun bed in the sun at 10am, you have to do an Olympic sprint to secure one. We booked before the law changed on the 1st June so we were not privy to the full all inclusive (no one thought to mention this) and we were not even asked if we wanted to upgrade when we arrived (we wouldn’t have bothered and preferred to spend our money in the resort). Frankly this is a three star hotel at best and the price should reflect this. Would not recommend and will not be returning!

Alex Vicar

Really enjoyed my stay here. I did not have the same experience as all the negative reviews Excellent location, not too far from the strip. Being close to the strip, there was a few drunk people but this was barely an issue and only really on Friday night. Food was decent for an all inclusive, but don't expect crazy high quality (I really enjoyed the Mexican night and Chinese night). Rooms were nice, although the pillows were a bit weird and uncomfortable. All the staff were lovely (shout out to Santi who remembered my vodka diet coke order!) Pool was nice and not crazy busy (in September), although the life guards were very strict with music even though other guests wanted music. Overall I do recommend.

LALA

I had the worst experience of my life at this hotel! It's a 4-star hotel, which deserves 1 star! Cold in the room,it was warmer outside than in the hotel, I asked the reception to turn off the air conditioning and they said they couldn't, offering me another blanket,after 3 days of complaining, they turned off the air conditioning from the electrical panel in the room and brought an electric heater . The staff is unfriendly and poorly trained in the hotel field! Poor cleanliness, in the first 2 days I didn't have shower gel in the shower, so I had to buy it ( after 2 days the shower gel appeared), I know that in a hotel you must have, shower gel, soap at the sink and towels! And in my last day ,they had a bad incident witch involved the police and ambulance,and the staff was not able to redirect the customers to another exit, being witnesses to scenes that are hard to imagine!

Yan Yeung

Rooms were nice and clean. The food is a hit or miss but most of the time it's nice. I would recommend it to people who like to party but definitely not families as there are a lot of rude people who are extremely loud at night. You can forget having a good night's sleep for excursions... The night staff are sometimes helpful but most of the time, they won't be. Had to call reception to get them to let our "neighbors" know it's 4am, said they've sent someone when they honestly haven't. Had to call them multiple times to get them to do something and they sounded annoyed. Won't ever come back here. Extremely disappointed.

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4.4

Google reviews (749)

emir koyu

We were satisfied with our hotel stay, in general it is a 4 star hotel and deserves 4 stars, but the staff is really good and makes an effort. They quickly tolerated the delay in entering the hotel by placing us in another room. Pool is very small According to the number of person in the hotel, afterwards, the location of the hotel is excellent, the beach is great, but the hotel and the hotels in the region generally have elderly people staying in the hotel and there is no great entertainment or activity in general, but if you are looking for a place to relax quietly, it is for you, but as I said, this is not a minus of the hotel, but everything is calm and quiet due to the customer profile and age group, otherwise the animation team or the evening shows were good, but people were even incapable of applauding 😂. The rooms were clean, the bed sheets were changed every day, the room service was friendly and does its job very well. The other aspect of the hotel that I can perhaps complain about is that the buffet is the same almost every day. We stayed at this hotel for about 2 weeks and the buffet was almost the same with slight differences, but the flavors were good and the products were fresh, and the new one came immediately instead of the finished one. As I said, the hotel is a 4 star hotel with its smooth, renovated, location and beach, but I give 5 stars for the smiling face and effort of the staff. Especially thanks to the Alexandro and Ezequiel

Mihai Joldes

Overall good, but… Things they can improve: 1. Do not put 2 moving beds for a couple. We really struggled with those beds.👎 2. Providing some drinking water in the fridge would be great 👎 3. Cleaning was not great 👎 4. Cleaners were making their life easier: a) after one day the bed runner went missing b) after another 2 days, bed top cover went missing. We thought, this was a little unpleasant 👎 5. For 3 days, the watermelon was fermented at dinner time 😞 I wonder if you know how easy you can get really sick from that. 6. For 4 days, the multi fruit juice was not good. Probably after using fermented watermelon to make it. 👎 7. We were told not to take home the only iron that they have in the hotel?!?!? 👎

Alexandru C. Antonica

Even if sceptical because of the mixed reviews we found on the internet, we found out that everything changed after the hotel's renovation in early 2024. Shortly, everything was exactly how we imagined. An amazing, comfortable and full entertainment experience for the full duration of our stay there. From the delicious food and the cleanliness of the room and the hotel's facilities to the friendly and ready-to-help staff, everything was priceless. Room : - clean at arrival - cleaned every day by lovely and friendly ladies - we didn't go for the sea-view room, but we do not regret it because the sea and the beach are very close if you want to enjoy it properly (take the sea-view room if you want to enjoy the sunset from your room) - balcony towel rack (great for leaving the towels or clothes to dry over the night) - table and chairs on the balcony (we spent many nights there and it was the perfect addition to the balcony) - a lot of room in the closet and all the additional bedside nightstands - AC + fan (I did enjoy every second of the AC) Reception : - friendly and ready-to-help staff - speaking very well English, Spanish, French and German (big WOW) - many activities available within or outside the hotel, organised or sold by (through third parties) the hotel (bike and car rental, tours, massage, pool parties and games, bar parties, etc.) Pool/Bar : - clean and sea-water pool - plenty of sunbeds and parasols - available Bali beds (through reception) - clean outside showers & toilets near the pool (so you don't get all wet inside the hotel) - a wide selection of food and drinks on the Snack-Pool Bar - the food was prepared very quickly and it is very delicious - available towels from the hotel (you just need to pay a deposit) Others : - the gym was clean and ready to be used - the massage ladies were very experienced and did an amazing job (Full Body) - evening entertainment shows pretty much every evening on the Pool Bar -- NOT LIKE -- It is hard to don't like something at Hipotels Flamenco. However, there are a few things I didn't like but they are personal issues, not hotel issues. Room: - the double room is 2 single beds close to each other; it was not a deal breaker but for a married couple it would have been better to have a double bed; Others: - no parking available; you should park somewhere around the hotel (if any space is available) but the city has many places closer or far away from the hotel. I recommend you park in front of the hotel on your arrival to get the baggage out and then find a parking lot. DO NOT LEAVE THE CAR in front of the hotel because busses are going in and out periodically to pick up people to and from the hotel (or even local buses).

Per Nordlinder

Really nice hotel right next to the beach. Totallly renovated in 2024 so the whole facility is top notch, including the rooms. Service minded staff. We had a problem with a water tap in one of the rooms the first couple of days, but that was fixed and we got a proper compensation. Nice pool area with lots of activites for those who like. Really recommend this place.

Mateusz SM

Have been in hotel at the end of june 2024, after renovation. Amazingly renovated hotel, everything is new! So beautiful rooms, very modern and cool lighting in all room. All rooms are facing the sea, which gives this hotel extra plus. The staff is really kind and friendly, cool animation team. The food in restaurant is really yummy and range of food for dinner everyday different. Just missing descriptions of food (always needed to ask kitchen staff which type of meat is each dish). Possible to sit inside and outside. At pool cold water, but not too bad. The indoor pool was still under construction however will be nice as you could see it through windows. During the stay you could still see workers finishing last rooms and gardeners putting grass and palms in garden. It didn’t disturb our stay and anyways hotel seemed to be full in first week after opening as on 90% of balconies there was hanging towels, shorts and so on. Really good location of hotel, just in front of Cala Millor beach. Easy to find free public parking lots. In front of hotel you can also find shops and car rental company. Not far from hotel there is Lidl, Mercadona and McDonald’s. In hotel mainly German people. I liked the holidays so much! In general: Restaurant: 9/10 Location: 10/10 Staff:10/10 Rooms: 10/10 Pool: 9/10 Cleaning: 10/10 I recommend this hotel to everyone. For sure will come back here as it’s great value for money and really modern hotel in not too high price. There is some small things to be improved however I believe that it will be done in the next months after opening. To be improved: -in room was missing complimentary water -missing hangers in bathroom for the shower towels -you have to pay deposit 15€ per beach towel -no tea/coffee and kettle in the room -not working phone in the room, so all time needed to go to reception desk with any requests -all over bathroom in room was marked with pencil where what needs to hang (toilet paper hanger/mirror/ where needs to be heating). Also in some parts missing silicone and paint. But it‘s small things which for sure in next months will be improved -at restaurant not described the food -staff was opening restaurant late (for breakfast around 08:10 instead of 08:00)

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4.5

Google reviews (1730)

Pankaj Aidasani

Hotel management is terrible and the AC in the room was not working and was neither checked. There is no technician in the night which is a nightmare as any problem reported won't be fixed! Total waste considering having paid 167€ for half board! Food too cold and the variety is nothing like what you get in a 4 star hotel! Only good thing was the spa which also was never available from the time it should be! Please choose other places which are better situated and cost effective. Don't provide your identity card for the management to have a saved copy because that is no longer the norm in Spain! Only provide them with the details. Pay for your drinks in the bar and don't fall for the deposit of 100 €

Tom Neale

A Great hotel, in a good central location. The rooms are modern, spacious and clean offering everything you would expect. The food was fantastic and children's entertainment very good. So good we've booked to go back in a few weeks!

Henrik WH

This is a nice hotel with a nice location, with two bih minuses as far as I was concerned: the pool is not heated, meaning that unless children are vety active they get cold if they are in the water (I also did not really go into the pool because its too cold). The dinner buffet is terrible, simply too generic and boring food for there to be any point in having the full pension. The breakfast buffet is great, and the pool bar/cafe is also good.

Apple Max

I recently stayed at Marins Playa, and it was an absolutely horrendous experience. From the moment we checked in, it was clear that the hotel staff had no regard for their guests. The service was appalling, with rude and inattentive staff who seemed more interested in chatting among themselves than assisting us. Our room's air conditioning didn't work at all, turning our stay into a nightmare. Sleeping in a hot room that felt like a sauna was unbearable, and despite our complaints, nothing was done to fix the issue. It was as if the hotel didn't care about our comfort or well-being. This experience was utterly unacceptable, and I wouldn't recommend Marins Playa to anyone. Save your money and stay somewhere that values its guests and provides basic amenities that actually work. Avoid this place at all costs.

marky goods

Stayed in the Marins Suites, which is part of the Marins Playa and Marins Beach club hotels. The Marins Suites are located across the road from the main Marins Playa Hotel complex. We booked a suite which was equipped with a small kitchen, fridge, sink, 2 ring cooker and a microwave. The kitchen area was located in a large open plan room, which also came with a couch/sofa bed and arm chairs. The suite had a separate bedroom and shower room, all with a large balcony over looking the stunning sea view and pool area. Rooms were clean but a little dated in the decor. The large balcony was wonderful, a couple of chairs and outdoor tables were the only furniture provided. The pool area was clean and modern, with a really nice relaxed atmosphere, food and drinks could be served to your loungers or Bali beds. Staff here were excellent, really friendly, and attentive. Breakfast was available in the main Marins Playa Hotel or in the Marins Suites. Both areas served similar food but had different vibes, more relaxed and picturesque at the Marins Suites, I would say For dinner, you had to go over to the main Marins Playa Hotel complex where you could choose from sitting outside near the BBQ area, downstairs in the buffet restaurant or upstairs in the adult only buffet restaurant. Food in general was just OK, but not bad as buffet food goes. The food could benefit from more variety over the different days. There was also a sky bar with bali beds, sun loungers, and a hot tub, which could be used by over 16's. This area has a nice view out over the surrounding area and out towards the sea. The gym was OK. There was enough basic equip to do a light workout. The gym would enifit from some additional heavier weights and a few cable machines. There was a small laundry room with a washing machine and a dryer that could be used. Washing powder was bot provided. Overall, the Marins Playa and Marins Suites are a really nice, good value hotel located right between cala Bona and Calla Millor. The location is perfect, and the views out over the sea are fantastic. The staff really made this place, the cleaners, bar and restaurant staff were all really friendly and attentive. We would recommend this place to couples who want a nice relaxing break with a real feel of luxury. Younger couples might enjoy the Marins Beach Club, which is run by the same Marins owners.

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4.5

Google reviews (1300)

Emma Russell

Definitely a 5 star experience! We went for bed and breakfast and the choices were great and so was the quality of the food. The location is quiet as it is a wee walk away from the town, but plenty restaurants, bars and shops nearby. The pool area was lovely and plenty sunbeds with a great view of the sea. The service at both the pool bar and the blue bar was great- and there is nighttime entertainment. Our room was very spacious and spotless. Which is something I really look for in hotels. Housekeeping came round every day and kept everything clean! Overall, a great relaxing experience and we will definitely be back to this stunning hotel!

Vladyslav

My recent vacation on Mallorca exceeded all expectations thanks to this amazing hotel, located right on the coast. The first thing that impressed me was the incredible view of the sea from the windows and the terrace. Every day began with admiring the scenery, which gave a sense of complete tranquility and harmony with nature. The service at the hotel is top-notch: the staff is always attentive, friendly, and ready to help in any situation. All issues were resolved quickly and with a smile, making the stay even more comfortable. A special thanks goes to the kitchen — the food here is simply amazing! Every dish is a small culinary masterpiece, from fresh seafood to desserts. Breakfasts and dinners were true gastronomic journeys that I would love to repeat again and again. Every Friday, they set up a large seafood buffet, offering a variety of fresh catches that are a real treat for seafood lovers. Overall, this amazing hotel is the perfect place for anyone seeking quality relaxation, stunning views, and high-level service. I highly recommend it and hope to return here again!

Danie J

We just got back from the perfect getaway at Sentido Punta del Mar! As a couple, it was exactly what we needed. Nestled in a peaceful spot with shops and restaurants just a stone’s throw away, it was a short and pleasant walk to the heart of Santa Ponsa. The views from the hotel are breathtaking. Breakfast every morning was delicious, with so much variety to choose from. In the evenings if you don’t want to venture out, you can enjoy live entertainment each night. We loved having our rooms tidied everyday, fresh towels and our bed made! The hotel is a sun haven from morning till evening! We’d definitely recommend booking the Bali beds for ultimate relaxation. The hotel has so much to offer that I haven’t even mentioned here. The dedication of the staff, from reception to bar/restaurant, housekeeping and maintenance, is truly commendable. They all work so hard to ensure guests have an amazing experience. Thank you and well done Punta Del Mar. We can’t wait to return!

Anna Michalska

We just recently got back from Santa Ponsa. So far it was the best holiday we had. Location is amazing close to the beach shops and restaurants. Rooms are super clean with daily cleaning service. Staff in the hotel couldn’t be more helpful and friendly. Reception ladies always smiling and ready to help. Waiters in the bar were absolutely amazing always chatty smiley and friendly they made our holiday so special. Food in the restaurant and the bar was delicious the whole atmosphere around is so nice. Of course can’t miss our favourite Christian. Daily entertainments with him were so much fun ! Overall it was the best hotel we’ve been and we are already planning next year holiday in there again. Loved every minute.

Natalia Niedzinska

This hotel is fantastic! Both the service and the location make it a wonderful place to relax. We truly felt well taken care of. We got a room with a beautiful view. The food was very good. Every day, we could enjoy the hotel bar with live music and excellent drinks, where we could admire the sunsets. It was beautiful and relaxing. The hotel is just a few minutes away from the city center, where you can also have a great time. We wholeheartedly recommend it!

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4.2

Google reviews (1061)

Megan Afshar

I stayed here for one night and I was travelling alone at the time. I was nervous I was going to miss the check in time as my flight was delayed and I was due to arrive later than midnight. The hotel staff were extremely accommodating when I arrived and they were so welcoming, which was amazing after such a stressful travel day. The room was really nice with a balcony and what stood out to me was how clean and fresh the sheets smelled. The breakfast was pretty standard for a buffet. There was a chef making hot food, which I didn’t get to try but I liked how there was a barista and the coffee wasn’t just from a pot/ machine. The service here was absolutely incredible. As a woman staying alone, I felt safe and welcomed. It was the little things like that walking me up to breakfast instead of simply showing me the way and recommending the best beaches for the remainder of my trip. The staff here are honestly incredible and I would 100% come back!

Maya Makdesi

The welcome was very nice and the staff was professional and polite. The buffet and the pool were okay. My complaint is mainly about the room. You can hear everything from the other rooms. I was outraged by the lack of isolation. I could hear my neighbors talk, sneeze, shower, everything... and they weren't even being loud. It was hard to get some peace and quiet and hard to sleep so I was very disappointed! Also, one of the blanket was dirty... it's more of a 3 stars hotel...

Ionela Cisar

It is a very nice hotel 🥂 the staff from there is very friendly and good and you can really enjoy your vacation 😊 it doesn’t allow children but personally I think that way it is so peaceful there and you can enjoy a day/week at the pool or at the sea 🌊 breakfast is also great 🥺✔️ you have a lot to choose from 🍝🧁🥪🥓🥞🍳 and it’s also not so far from the beach 🏖️ we where like 11 floor and I just love how beautiful the view is from or room 🥰

Whitney Vispoel

Great hotel (adults only) in a very convenient location: transportation nearby, beach nearby, shops restaurants etc. Palma aquarium is only a 20 mins walk away. Super friendly staff, always available for anything you need. I had half board included, breakfast was everything I needed: assortment in bread and rolls and pastries. Charcuterie was available as well as cheeses, salads and eggs and bacon (cooked in front of you) Dinner was great, themed differently every evening: ranges of different dishes (cold and hot) soup, bread, salads, cheese, and meats and fish cooked in front of you One negative: the rooms do let through quite a bit of noise. Didn’t have any issues until new people arrived in the room next to mine. They kept me awake until 2-3am because I could hear every word they said. But the beds are comfortable, everything was clean, very spacious, bathroom was nice and clean, sizeable balcony I would definitely come back (but a different time of year, unfortunately the weather wasn’t as it used to be this time of year)

Hunter Armstrong

I was looking for a great place to stay in Palma, and this place was great! The room was cozy with a spacious bathroom and a fantastic view of the coastline. The hotel was adults-only which was nice; it was pretty quiet for the duration of my stay. The beach is about a 5-minute walk from the hotel and there are plenty of shops, stores, and restaurants nearby. It’s close to PMI airport (5-10min) and downtown Palma/city center (15min) and accesible and private vehicle or public transport. The food (an extra cost or can be added to the reservation) was fantastic. The staff were very friendly and assisted well with any questions I had and during check-in and check-out. When I visit Palma again, I would absolutely stay here.

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4.5

Google reviews (897)

kayode Adewumi

Great location. The customer service was friendly. The chefs were great. Lovely food and atmosphere.

Penny Slater

A week of walking from this wonderful hotel. The walking guide was fun, knowledgeable and went with the groups pace. The food was fabulous, such choice. There were 16 of us, with 2 vegetarians. All who enjoyed the variety and quality. The cleanliness of all the hotel was superb. Weather to good to use the spa, but it looked very nice and spacious.

Roy Blyth

This is just THE best hotel this side of the island. Staff are the best, location is awsome for the beach, shops and bars. Also the Spa facilities are second to none. Food is fantastic and the pools are great. I would live here if I could. I'm here for work and stay for quite a few months at a time, and this hotel never fails to impress!

Rainer Bunger

Friendly staff, very friendly and fast service in the restaurant, spa, many options for hiking tours starting from the hotel. Hotel also seems to be a good choice for guests interested in playing tennis. It is one of the hotels beeing already open in Match (unlike many others). I do not give five stars because the pool is not really great and the hotel does not offer more than a few small views of the sea (but the coast is in two minutes walking distance). We also liked very late night service for guests with very late arrival plus the option to fetch a very early breakfast. Room service was very friendly and room was very clean. On the other hand, room was quite cold during one very windy and rainy day due to bad thermal isolation. Sometimes it was quite noisy in the room (room service moving beds plus other noisy guests arriving late). I need to add that a new pool area seems to be under construction, looks much better. Should be finished just now...

Sheila Eden

Really nice room although a bit difficult to get to (long walk along corridors to get to the correct lift). One of the elder guests kept getting lost! The breakfast is excellent and I couldn't think of anything that wasn't provided. The buffet dinner is also excellent with a wide range of food on offer. Very close to the natural beach of Cala Agulla which makes for a nice walk. 20 to 25 minutes walk from Cala Ratjada marina where there are lots of restaurants and bars.

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4.0

Google reviews (2300)

Vicki Wheelock

We went with 10 adults. We could check in early and receive our bands early which was a bonus. And even though check out was 12 we could stay in the hotel until 6. One room requested laye check out for 40 euro. Most of the staff were amazing. Really friendly and helpful. We only had one issue with a man an reception at night time. Very rude. The drinks were plentiful. Cocktails are premixed. Everything was clean. My only complaint is the food. We aren't fussy eaters but everyone in our group commented on it. Pizzas were always undercooked. Food was quite cold. The snacks seemed to be left overs from breakfast and lunch.

James MacDougall

Ignore all the poor reviews! My wife's been fretting for weeks about our stay because of the bad reviews lately - from our experience they're unwarranted. Is this a 4 star hotel like that in the UK? No. Is there anything bad about this hotel? Not so far. Rooms are a big enough size, clean, semi modern. Communal areas are clean and tidy, easy enough to get your way around. Beach is a 3 minute walk away with pedalos, loungers etc for hire. Food has been amazing for every meal we've had - far more choice than any hotel we've ever stayed in before. Drink measures are insane and plenty to keep the kids going in between main meals. Staff have all been pleasant and accommodating. That's about all you need from a holiday! Ignore all the Karen's leaving poor reviews - they're the same people who would complain if you paid off their mortgage for them. If you're in any doubt - book! For what we have paid for flights and accomodation this is our best value holiday of all time.

Sarah Turney

Great family hotel. Entertainment staff were amazing. The kids loved the water slides and inflatables. Great variety of food on all inclusive, loved the help yourself soft drinks during the day, why close it at night though? Clean rooms however slightly cramped with 2 adults and 11 Yr old and 13yr old.

pana kampana

The pools, the kids club,the bar with the cocktails, the cheese quality in the buffet were very good.. Unfortunately the negative things about this hotel are more than enough.. The room was not good cleaned every day. The door in the bathroom was destroyed because of the mold. The floor in the balcony was dirty and they wouldn't cleaned it as long we were there.. The food in the buffet was not good enough for the prize of the staying, many things were frozen or used the previous days. The only fresh foods was where the chefs were cooking(fish, meat) The kid's food (chicken nuggets, potato nuggets, spinat nuggets etc were fried, burned almost every time,and really cheap quality)We can buy those stuff from the market.. The juices (orange pineapple) were too sweet and bad quality too.Not drinkable.. When you stay in a huge hotel with 12 floors it is normal that the quality will not be so good but we didn't know that it was so big and full of people. Too noisy in all dinners and dinners show.. It's not our style,and we will not go back. There are plenty of hotels with good activities for kids more quiet and with better quality of food.. We have been in many and that was the worst..Sorry..

Sam

First family holiday with my 4 year old daughter. Had the perfect time and I’m sure my daughter has come away with memories for a lifetime. Hotel was lovely, the pools and slides were so much fun for both kids and adults, staff were fantastic and very welcoming, food options were great. Room was perfect for the 3 of us with daily cleaning. Location is great, 5 minutes walk from the beach which was beautiful with plenty of great bars and restaurants.

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4.4

Google reviews (258)

Max

The best possible location of the accommodation in whole Mallorca. The whole neighborhood is really quiet. You have lovely, no-smoking beaches 5 minutes walk away from the place. The whole crew is very helpful, just one word and they help you without blinking an eye. Any help regarding the apartments is provided as soon as possible, usually within couple of minutes, it’s really extraordinary comparing to other places! In general, I really recommend this place and if I come back in Mallorca I will definitely choose this accommodation once again, so calm and safe.

Kristian Alwill

To start - this property provides an incredible value if you want to be beachside in Mallorca next to two breathtaking calas. Something like the ultimate beach shack. The property has a lovely pool as well, the small town is charming and close to major port town Porto Cristo. The on property restaurant is an awesome addition as well. With that said the accommodations are bare. Certainly nothing fancy and for 5 people even in a 3 bedroom unit it felt right. The property management was communicative which helped. Overall I’d recommend this property if you keep the right expectations in mind!

Mhayhuma Odenath

I had a fantastic experience in Vista Alegre. The food was delicious, especially the sugar-free açaí bowl and the natural smoothies. The ambiance was lovely, and the service was outstanding. Highly recommend this café for its great food, wonderful setting, and excellent service!

Deepak Gaonkar

Amazing place to stay the beach is just few mins walk . The staff here was amazing . Would highly recommend the stay here ..The cafe is also in the premises and it is really good

Shane Whelan

Really nice place for a couple for a getaway. Great pool, close to beach, kitchen in apartment and air conditioning is fantastic. Choice of 2 amazing beaches near by. Few decent restaurants within walking distance and the bar allegre on site does really good sandwiches/coffee. Staff are friendly and check in/out was hassle free. Rooms only offering twin beds wasn't ideal for us as a couple because the beds would separate during the night leaving a void in the middle but apart from that the apartment was really good. Filter coffee machine and induction hob was the perfect way to start the day with breakfast.

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4.2

Google reviews (1468)

Eline Tick

The animation was great!! 10/10. Really good shows every night, various things to do during the day for kids and adults, and the animation staff is so nice, especially the one in charge, Alberto. All of them make you feel so happy and welcome. The cleaning of the room and the public toilets was not very good. Everyday there was something to complain about the cleaning. 1 day we had to go to the reception 5 times to address the same complaint about the cleaning and only then they solved it. The reception staff was by the way very friendly, but not very pro-active. The water of the main pool was dirty. My son got an ear infection of it. The adults pool was great. Beautiful view, and very quiet. The food was not good price-quality. It was not very bad, but you would definitely expect more variation and better quality in a 4 star hotel. The cocktails were pre-mixed and really low quality. Also, not all the drinks are all inclusive. The beer is good. The location of the hotel is a little boring. Beautiful view, but there is not much to do in the near environment of the hotel. The room was very beautiful and spacious. I would recommend this hotel, but for 1 week maximum. After that, you get bored of the food and because there is nothing to do outside the hotel. Overall, we have had a really nice time. We stayed for 9 days and that was enough.

Sergiu Buzdugan

Would recommend this hotel to families with small children. The area is safe and family friendly. There is also a children club where the kids can spend a couple of hours each day. Enjoyed also the entertainment shows that we had each evening.

Frank Rubingh

We were a little disappointed. The photos that can be seen online look sleek, well-groomed and neat. The reality is just a little less. These are reasonable little things, so they shouldn't spoil the real holiday fun, but if you have a feeling for it, you will notice it. Think about things like: - A badly stained sofa - A bed that is quite rickety and has a bedsore - Missing skirting boards, stains on walls and ceilings - Quality of the breakfast is mediocre - Cleaners who take a break for fifteen minutes on the floor in front of the door - The apartment itself has little to no atmosphere. We received a friendly and welcome reception from reception. I think it is a great place to stay for families with children. However, our impression from the photos on Booking.com was that it would have been taken care of. We visited the accommodation as little as possible and still had a great holiday! Sincerely,

Paul Dakin

We stayed here for a week and can only say what a great hotel. Room was spacious with a fantastic sea view Food was very good for a all inclusive Location was quiet but a 15 minute walk into the local shops, restaurant and bars. With a 40 minute walk to the main town and harbour. Loved it.

Evelina Rowlands

This is my seventh time in this hotel and we love it more each year. We return here for many reasons such as location, rooms facilities but also for the staff. Maria and her team in reception are amazing. Carlos in the restaurant was always welcoming but sadly he has finished this year which was sad. The pool bar staff are friendly and helpful. The cleaners do a wonderful job and are very friendly.

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4.3

Google reviews (1310)

Ramo

Disappointing! I’ve been in a different 4 stars hotel on the same street only two months prior and let me tell you, the difference was huge. JS Alcudimar is conveniently located. Staff was as courteous as necessary but not whole heartedly. The only person I’d like to name was a young lady named Alexa, who at the time was doing her apprenticeship in the restaurant. She had a beautiful smile and the best attitude as she did actually help me when requested. The staff as a whole, was a hit and miss. Some friendlier and more likely to help where some were just not happy to be there. The room cleaning staff, although well tipped would also do the bare minimum. It was the first time (Hotel) we ever had to pay every time we wanted clean pool towels. The safe, would be a 27euro charge per week and the worse part, it was an antique safe that would require a big old key one would have to lug around. The worst about our stay were the dishes and silverware in the restaurant. I never ever found so many dirty “clean” dishes as in this hotel. Dried food specs all over the plates, finger printed silverware and that at every meal. The omelet-guy was wiping his nose with the back of his hand, then wipe his hand on his apron just to turn around and cook more omelet for the patrons. All in all, not the best experience. I shall not return to this hotel nor would I recommend it to friends and family. In my opinion is maybe a 3 Stars hotel. Definitely not worth what we paid in comparison to the 4 star we stayed in in June of this year.

Peter Whittlesea

We had an enjoyable week here. Internal refurb well done. Spa is good but not open early enough or late enough. Food is good for buffet style - gets very busy. Location is brilliant. Service from some staff let this down. Was extremely annoyed when we used car park for one night but was charged for two especially when it was half empty and the excuse from the receptionist was poor. JS please train your staff better. Addition: have revised review lower as we returned parking tag before dinner - after my Partners two sons had arrived. NOT 21:45. Will not return to a JS Hotel again after this.

Mohammad. H. Al Rujaib

We checked out of the hotel on 15th of August at approximately 10 AM. We had a boat go catch that afternoon. We ordered a taxi through the front desk and they told us that it was coming. We waited until 12pm still waiting for the taxi but no one showed up. We asked the front desk, a woman with glasses named Maggdiela (or something like that) for help but she kept on saying "I don't know" to everything we said. We asked for help with the taxi and what to do but she was very rude and all she was saying was I don't know. She did not do anything to help us even though we booked 3 rooms at the hotel. She was not considerant until her colleague jumped in to help us. She noticed that the rude lady with glasses did nothing, and she gave us a number to call. We missed our boat and we had to book another one at the end since the boat was nonrefundable. We had to figure out the transportation to the port because the taxi the lady called did not show.

Rafal Szabelski

4 star hotel? maximum 3 stars training new employees during breakfast big noise.you wait in line for another dish like in a school canteen.I paid for the drinks later the same person wants me to pay him I had to explain myself to him, only later he remembered.This is not a hotel for children. it is a 4 star hotel and he won't even replace the ping pong paddles because they are damaged .You can't sleep at night because you can hear very poor soundproofing behind the wall.there would be a lot to write.the only plus is close to the beach and you can eat good pizza near to the beach.I don't recommend it in the hotel unless you like frozen food from the supermarket.Don't be surprised if for breakfast, instead of juice, you'll only get water. In general, I have nothing against the employees because they do very hard work.but it is clear that the hotel would like to save too much.I can honestly say that this is the worst hotel we have ever been to and we have been there a lot.3 star hotel were better. breakfast is not finished yet and some of the tables are no longer open because the tables are already getting ready for dinner.there is much more that could be written

Vitalii

A nice hotel that is very close to the beach. Delicious food. The chef of the restaurant and his staff are very friendly, tell him hello from little Lewandowski

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4.2

Google reviews (1371)

N G

If you judged this hotel on first impressions of the facilities you would think it was great. Good pool areas with 3 pools, one suitable for toddlers kids club, onside shop and snack bar. The reception is bright and airy, with a huge bar area and outdoor entertainment area. Their is a walkway to the beach 50m . Where this hotel is let down imo, is the rooms. We had a suite, spacious and airy, it looks like two rooms made into one. Lacks basic facilities that UK visitors might expect(kettle,available for hire). Rooms themselves are tired and need re furbished. Breakfasts are decent, but I would not recommend the evening meal, salads and deserts are good; however the cooked meats are poor and selection is limited,to be Frank it was disappointing. Staff are very friendly and they have a good kids club. However the glaring fact remains it needs investment,it could be so much more. The patrons are predominantly German and hence it caters mainly for this clientele. Definitely not a 4 star.

Lina Zakaria

We had a fantastic stay at this hotel, reception is lovely and all staff specially cleaner Carmen is very nice and made sure our room cleaned daily. Food is amazing, varied, delicious and everyday is different things . We will definitely be back. Thanks for all the team.

Seyfeddine Bennaceur

The hotel should not have the beach advertised in any of their promotions as long as it is not under your responsibility: the beach just in front of of the hotel is ran by the municipality so you have to pay a bit more than 18€ a day (in addition to the 3€ per person per night as tax paid at the hotel upon arrival). We appreciated the effort of cleaning the rooms every day it makes up for the very old furniture and towels and the salty running water. No mention of allergies in the restaurant you cannot ask the staff at every stand about its contents especially when they are multitasking and serving sometimes half cooked pancakes or churros (the restaurant staff are very kind though). It is nice to have mini fridges and air conditioning in the rooms but is it better if those are working properly. Eight nights at a hotel on an island dining on site every day 0 times had proper sea food prepared is a shame really (beside the sticky Paella) The location is great really everything is close by and I really mean everything as there’s not much to see or to do in Can Picafort besides relaxing at the beach.

Jon Heart

My recent stay at Eix Platja Daurada Holiday Resort in Can Picafort was nothing short of spectacular! This resort is a true oasis, perfectly situated near the stunning beaches and offering a vibrant atmosphere that caters to all ages. Upon arrival, I was greeted by friendly staff who made the check-in process smooth and welcoming. The resort boasts spacious, well-appointed rooms that provide a comfortable retreat after a day of exploring. I particularly enjoyed the beautiful views from my balcony, where I could unwind while soaking in the Mediterranean sun. One of the standout features of my stay was the exceptional entertainment lineup, highlighted by a live performance from the Vocalistic Band presenting the Kool And The Gang Tribute. Their show was an absolute blast! The energy was infectious, and the crowd couldn't help but dance and sing along to their timeless classics. It was a night filled with joy and nostalgia, and it truly felt like a celebration. The entertainment didn't stop there, they also delivered an impressive performance, showcasing their incredible vocal talents and engaging the audience with their lively tunes. Their ability to create a fun and inclusive atmosphere made the evenings at the Platja Daurada feel extra special. Whether you’re lounging by the pool, enjoying delicious meals at the resort’s restaurants, or dancing the night away to live music, Eix Platja Daurada Holiday Resort offers an unforgettable holiday experience. I left with wonderful memories and a desire to return to this fantastic destination. Highly recommended for anyone looking for relaxation and top-notch entertainment, especially The Kool and the Gang Boys.

Tomas Fischer

Nice hotel with a big pool area and spa. Acces to the beach 1 minute via a wooden bridge. Great food, great staff and great location. By walk to the Playa Muro, center of Can Picafort and 10 mins to Alcudia by bus. Buses runs often and the A32 bus connects this area with the airport whitin 90 mins in high season. Ticket for the A32 bus costs 9€ paying by card at the driver. Eroski supermarket is 2 mins walk. Great holiday.

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4.0

Google reviews (1956)

Steve Walshaw

In the restaurant, meals were mostly cold to berly warm for breakfast, and eggs were under cooked bacon, which was small rashers, evening meal, there was very little variation, and we was charged 2 euros for a bottle of water the evening meal time was 16.30 - 21.30 as soon as the hotel became full of Spanish Pensioners things changed meal time became 19.00 - 22.00, meals were slightly warmer, bacon was now full rashers but no change in the eggs and now water was free as water coolers were installed and now wine became free At the bar, I was next to be served no one else was waiting, but the lady walked the full length of the bar before returning to serve me same lady on Friday night at 22.50 she comes out and says the bar is closed but the young man told her he would serve me, after checking my information sheet it states the bar was open until 01.00. The other poor thing is the table. All I would say is a 4 star hotel with a 2 star restaurant the table and chairs would look better in a cafe or school canteen.

Bennaceur Walid

I had an exceptional stay at this hotel, which is conveniently located near the beach. The cleanliness of the property was impeccable, and what truly stood out was the staff's kindness, attentiveness, and promptness in addressing every need. The hotel offers a wide range of entertainment and activities for both children and adults, all organized by an amazing team who truly go above and beyond to ensure everyone has a great time. The restaurant was outstanding, with highly professional and incredibly friendly staff who contributed to a memorable dining experience. I highly recommend this hotel for its excellent service, hospitality, and vibrant atmosphere.

Terry Moss

Following previous good stays,we decided to go back. Nothing special. No evening meals aloud on the last day,and the staff were no help to resolve the situation.we had to go out and pay for our meals. No shower, washing or WC facilities for most of one of the days due to a technical situation flooded reception and foyer. I understand that this was beyond their control,but to a paying customer there were no offers of recompense,i.e.an evening meal or something. Very poor.

Robin G

I stayed in the family suite of this hotel. Room was good however our stuff ( kids shirts , thermometer etc went missing from the room that we noticed after returning in the evening. I raised this with the front desk informing the missing bag also has medicines for my kid. I was told that to go to tmthe local pharmacy to get the medication.. Never had such an experience in any hotel :(

Ingrid Winchcombe

We stayed here for 2 weeks 20/08/2024-03/09/2924. My opinion is the staff are very helpful and service overall extremely good. Location is good , pool is big but not very deep so adults can't dive in. Of course kid friendly but then what's the point of the 2 kids pools? My opinion biggest problem with this hotel is the food quality. Cold beans and eggs for breakfast and evening meal many choices but either cold or under cooked. Needs sorting

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4.5

Google reviews (1239)

matt coulson

This was our first time in the hotel, going all inclusive and taking the toddler abroad. While it wouldn't have been our choice prior to having the little one we were suitably impressed. The hotel wasn't too big, made us feel in a safe environment and before we knew it our toddler was making friends. The staff here make the holiday, everything is centred around younger children and the bar, reception, waiting staff cannot do enough for you. The entertainment staff have boundless amounts of energy which they need to keep up with the children's disco every night! The rooms exceeded our expectations and even included a fridge and microwave. They were cleaned and had towels changed everyday (not sure about bedding) and we had no problem sleeping in the comfortable beds. The only downside of the accommodation was the showers..... they were either freezing or burnt your bum.... but we lived with that. The location of the hotel is amazing and in our basic room we had stunning mountain rooms. The resort centre is a steady 20 minute walk along the seafront with lovely bars and restaurants if you need to escape the hotel for a while. In short we cannot wait to book for next year.

Ben Brewster

We had an amazing time at this hotel with our family. We stayed for 10 nights and were made to feel incredibly welcome by all of the staff. They were very friendly and put so much effort into making sure the children had the best time. Food was amazing with lots of variety and a different theme each night and bar service and drink selection was great. Rooms were clean, spacious and perfect for a family to allow children to stay in a different room to us. Entertainment was great and different each night, kids had a great time at the disco. Pool area was great and there was never an issue with sunbeds although guests were putting towels on from 7am. The hotel was as far north in the town as possible before climbing mountains but it was still only a short walk to the beach and town centre. An amazing holiday that I would recommend to anyone!

Roby totty8

This place is fantastic, the staff are amazing one of the best I've ever experienced, the swimming facilities are ten out of ten , great for adults and kids. Only thing in which they can improve is the bed but nothing major. I can't wait to come back.

Daniel Bibbington

Had an excellent family holiday at Playa Mar and Spa in late March/early April. Excellent value for money. The staff are brilliant with kids. The hotel is immaculately clean. The food is great. The kids loved the activities. We especially enjoyed the quietness of the hotel (we did go early in the year though so it might not always be so calm). The spa facilities are great, although the gym could use some investment, not much equipment for weight lifting.

Paul Harvey

Stayed here in July 2024. Very nice hotel resort, great pool, kids activities and general vibes around the hotel. The food buffet does get a bit repetitive, but that’s the same with all resorts, so we ended up eating out locally a few times and there are options nearby or a short drive away if you fancy Pollença.

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4.1

Google reviews (258)

Haydn Tarr

As a family of four, we had a thoroughly enjoyable stay at Duva. The room was comfortable, each of us enjoyed a peaceful night's sleep every night. Each of the hotel amenities were very good. We opted for bed and breakfast, and the food was lovely food and my 9 year old son couldn't speak more highly about how great the hash browns are. I'm into my cycling, and the facilities here are excellent. I hired a bike from somewhere in town and had no problem securing the bike in the dedicated hotel storage. I left early (~6am) each morning for my rides and there was no problem in doing so, and the overnight security staff member was very friendly and helpful. The pool was very nice, and there were always plenty of beds available at the pool. Given that we were at the hotel in August, it didn't ever feel too busy. The daytime and evening entertainment was excellent, and both the kids and adults are well catered for. The evening entertainment finishes quite promptly and doesn't go into the early hours of the morning like some hotels we have stayed at. My only constructive feedback, and this isn't worthy of reducing the overall score of the review, was that the ice cream stock was always quite low around the pool bar. Overall my family had fun staying here, and we would definitely come again.

Mark Chappell

This is the third year we have stayed at The Duva. It came the first year as part of our cycle holiday package, but now we always request it as a base.Great location just outside of Port de Pollenca for exploring the mountains. Superb buffet breakfast with a wide choose of food sets you up for the day. The hotel has underground lockable cages to keep your bike. Food and drink reasonably priced served by warm friendly staff. Highly recommended

jenni P

Overall a pleasant experience, with a few caveats! Do not go there for the spa! We stayed for more than a week with our own bikes so we have a pretty good sense of this place. The location is great for cycling, and if you don’t mind the 15 min walk to the beach where most restaurants are. A big supermarket is also 10-min walk away. The bike storage was okay, but why not install keycard locks to the cages and upload access to the correct storage on the room key card? Our bikes were safe there though, just a suggestion! Also, there was no ”workshop” in the bike storage. The only equipment they have is a pump for tires. The breakfast had a good selection of things. Nice selection of hot dishes and eggs. However two major disappointments there were the tea selection, since clearly no tea drinker has chosen those awful tea bags, and that the pastries were almost never fresh. Why not offer just one kind per day, but make it fresh? We had a room with a separate bedroom, not the recently renovated ones, so it was a little worn out, but quite fine for us. Good value for money! Bed is very firm, but good. It was cleaned each day (not on Sunday), except the floor of the bedroom was getting dusty, and the towels are not in a great shape: they just need to be replaced altogether (none of them were new). Having a smart TV was appreciated, we could watch Netflix :) Finally, the biggest disappointment to us was the spa. The Spa did affect our decision to stay there and we expected more. The outdoor pools are nice, and good for sunbathing, but they are not heated, so if the weather is chilly, a heated pool and jacuzzi would be really nice. Instead, we found the water in the spa was luke warm, and the jacuzzi only half-full! We were literally only navel deep in it, so silly. We also tried the saunas. The Turkish sauna is tiny, and the seat there so hot it is unbearable. The regular sauna was nice temperature, but there is no water to throw on the stones (which is the idea of a sauna). The worst part was though that the stove was so close to the wooden wall it is actually a fire hazard. Being Finnish, we know what it should look like, and it is not supposed to char the wall! I wanted to make this comment public in the hope that the hotel will fix it asap. To add to the offence, we had to pay 3€ for mandatory shower caps to a very rude spa receptionist. Really, the hotel managers should try out their own spa every once in a while :) The hotel bar was nice and service was friendly, probably the friendliest in the hotel.

Emily

I’ve come away with my friend for her 40th birthday and ensured I booked a nice looking hotel. While the hotel does earn a solitary star for the convenience of parking, I regret to say that this is where the positive aspects of my experience end. The breakfast selection, though passable, was monotonous, offering the exact same options each day with little regard for variety. The pool, although small, is at least near the beach, which is perhaps its only saving grace. The list of grievances, however, is far more substantial. The room was severely outdated, bearing no resemblance whatsoever to the misleading photos advertised online. For the price we paid, the value was nowhere near acceptable. It is staggering that this establishment has received high praise from other reviewers, as my experience was overwhelmingly disappointing. The gym and spa have laughably restrictive operating hours, and basic services such as towel replacement were neglected. To my dismay, our room was only cleaned once during our entire four-day stay, which is simply unacceptable. In conclusion, I find it baffling that anyone could rate this hotel highly. My stay has been nothing short of a profound letdown, and I cannot in good conscience recommend it to others.

Monica Timmins

We had a lovely 10 day stay here. It was quiet which suited us really well as it was relaxing and peaceful. The food was gorgeous and service great. The chef and staff always greeted the kids and made them smile. Luciano was a great entertainer and especially wonderful with our young kids. We stayed in the deluxe room which was really spacious with a lovely view of the mountain. It's a bit of walk for young kids to the beach but the hotel offers a free shuttle service. I particularly liked exploring the trails close by. Loved our stay, thank you.

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4.2

Google reviews (530)

Aoife Ryan

Really enjoyed staying here , stayed 5 nights . Beds I found were very comfortable rooms are small but perfect for two people staying a few nights . Location was great first time in santa ponsa area and was really great spot . Hotel Breakfast was nice and cocktails and bar service was great. Pool area was kept lovely and clean and pool was nice size. Pool didn't open till 10 which was great no one really reserved Beds either so there was no racing for Beds. We went down at 12 one day and still plenty of Beds left. Only fault in the hotel was the noise from the outside but I think you'd have that giving where the location is close to the buses and taxis but sure that's only in the morning . I definitely would stay again if we were to return to this area.

Ruben Petersen

Good things first: very close to the beach, many restaurants and shops nearby. The hotel offers free beach towels (this shouldn’t be something I have to mention here, but there’s nothing else positive). Now to the bad stuff: (1) Dirty rooms & poor cleaning: The pictures were all taken directly after checking into the room (it should’ve been intensely cleaned. Spoiler: it wasn’t). Whether it’s a red smudge on the pillow case (shouldn’t that be changed at least after every guest?!), dusty surfaces (only the large ones like a table were cleaned), fingerprints on mirrors, a smudgy bathroom door or brown spots next to the toilet - it’s not what I‘d expect from a 4* hotel. Check out the pictures they speak for themselves. Ah, and before I forget: the shower drain didn’t really work so you had to pause your shower if you didn’t want to flood the bathroom. (2) Noisy „deluxe“ room: don’t book the so called „deluxe“ room. It’s right next to the stair case and you can hear the lobby music in your bed, hear each word of every conversation on the hallway and the light from the hallway is visible in the room from under the door as there is a close to 1cm gap. Additionally the room doesn’t have a hallway so the door is directly next to the bed and opens toward the bed (btw there’s also no „do not disturb“ sign). Of course we wanted to switch rooms: see (3) to find out how that went. (3) Unfriendly receptionists: First of all, not all of them are bad at their job. One of the three was very friendly and helped us to change rooms. She‘s the reason why this is a 2-star review and not a 1-star review. So after checking in and realising how noisy our room was, we went to the reception and asked the guy whether we could switch rooms. His answer was: „Really? We never had a complaint for that room, all our guests want to upgrade to that room. I don’t understand why you want to change rooms. And we don’t have other rooms available. Maybe ask again tomorrow.“ Very customer focused - not. The next morning we asked the friendly receptionist and she was understanding and said that on this day it wouldn’t be possible but she’d try to move things around so we can switch rooms the next day. Luckily we could, that didn’t make the new room any cleaner than the old one but at least less noisy. Of course the experience of the third receptionist should not fall short (it’s not that bad, but didn’t help our experience): since we travel with light luggage and the hotel offered beach towels we didn’t bring any. So we were using 4 towels for 2 people at the beach. 2 to lie on and 2 to dry after swimming in the sea. After 5 days with the same towels we wanted to switch them. When handing over four towels and asking for four new ones, the receptionist said: „Four? Okay“ her tone and eyes said „what do you want? That’s not a legitimate ask“. She handed us the towels but couldn’t resist saying „see you in two days“. Again the tone was saying something else: „don’t you dare coming back earlier to get new towels“. Again so service oriented. (4) Bad breakfast: Of course there are different expectations of good breakfast from different counties or cultures. Since Santa Ponça has a lot of British tourists we were expecting English breakfast (which is not my favourite but it can be really good!). In this hotel: it isn’t! The scrambled eggs were watery, the baked beans had more sauce than beans and the cheese and sauces all were cut in different thickness. Also the atmosphere wasn’t very welcoming.

Andy Mason

The wife and myself went there for a meal . We had the ribs . Best ribs I've ever had . Full of meat,with hardly any fat on them ,and the barbeque sauce was amazing . Really enjoyed them . Followed by hot cherry pie and ice cream. Great friendly service with a smile . Have a try . You won't be disappointed 👍

André Gielliet

Unfortunately one of the worst experiences I've had in a hotel in recent years. The pictures speak for themselves. Dirty toilets, torn sheets, blood stains under the armchair. The staff are helpful and very nice, but can't make up for the negative aspects. On the 4th day the elevator was out of order. No apology, just a note that it just wasn't working. On the 4th day we were more or less forbidden to smoke on the terrace at breakfast. Why only on the 4thday? I am Not comment in the breakfast Lady in friday. All in all very disappointing. And that for an average price of 203€ in one of the 3 suites.

Milorad Bukovica

The stay was a disaster. On the first evening we returned to the hotel at 11pm, there was no electricity in the room and it felt like 100 degrees as the room was facing the street and the sun. The electricity came back after 3-4 hours, sleeping was not possible before due to the heat! The same problem the next evening, i.e. on 30.7 and 31.7! According to hotel manager Toni, we were guaranteed a refund for the 2 nights! Also Petra, the other hotel manager said to us in the morning, she will do her best to refund the 2 nights because od the electricity-problem. On check-out day we were told from the hotel that they will not refund us anything and that we should solve the problem via Booking! We were just lied in order to stay calm. Definitely the worst stay ever! And noth worth the 500€ for 3 nights!!!

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4.3

Google reviews (1182)

Adam McHenry

The hotel is clean, staff are great and the food and drinks choice is very good. The waiting staff are fab and there's lots for the children (and adults) to do! The "bubble" pool is great fun and the kids' entertainers are great. Rooms are a little basic and not always cleaned to perfection, but I would go back for sure.

Jordy S

We were there for 10 days. And really enjoyed our stay. The staff members are very friendly and helpful. The room's were fine, a little bit on the small side. But the cleaned it like 8 times. There is a lot to do for children many pools to swim in. And the have a great animation team. The only thing for us to say the should get some attention on was the food, that wasn't very good. But overal we recommend this place and we will come back here in the future.

Fil Oliveira

We stayed for 10 days and we couldn't fault anything. The rooms were spacious and comfortable. The staff were absolutely fantastic. We went all inclusive and the drinks were excellent and the food was very good. I would be the first to complain about poor quality food in buffets, but everything was either good or very nice. Very acceptable. The cocktails weren't premade which meant you got them fresh. The wine was bottled and the beer was from tap. All served from the waiters, no pour it yourself service which is better quality. The pools had plenty of room both inside and outside. The adults pool was also very nice for those who needed a little quiet space from children. The supermarket in the hotel was also quite good. There were also a lot of activities to do. The hotel grounds themselves are not the biggest but everything just works. You were definitely never complaining about getting around or places being crowded. The entertainment provided was also pretty good for the most part. We didn't put our kids in the kid club but it did look fun if you were to check it out. The location was also perfect for us. A 15-20 minute walk to old town and a 5-10 minute walk to the beach. We went to both often and never once used a bus or taxi. Even in the scorching sun, the walks are very doable as you hit shades every now and then. I would highly recommend this hotel to anyone, especially for families. We will gladly go back ourselves. Just some advise is to bring a white noise machine as with all hotels you can get noisy neighbours. The air conditioning in the living room aims directly at the couch, so do wrap up for bed. Thank you to all of the staff for working so hard to make the stay so enjoyable for us.

Emile Paul Dupont

The hotel is great for kids and families and I believe would be a great choice for singles or couples without kids as well (pool for adults, a la carte restaurant and organised sports activities). The kids’ pools are amazingly fun and well kept, the animators are super friendly and funny and keep the kids always entertained! Thanks for accepting our messy and loud kids and making us feel at ease for the whole week we were there!

B McD

I wouldn’t class it as 4-star. It is suitable for children but adults aren’t getting what they pay for in my opinion. The gym and sauna aren’t up to any decent standards and one can’t get coffee there in the am if you haven’t included breakfast. The bike rental was unstaffed during the posted opening hours during the first few days there. On the plus side; there are plenty of good restaurants nearby and the staff were helpful overall.

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4.3

Google reviews (1057)

Paul Barnett

The hotel is in a great location, just a short walk from the beachfront where there are plenty of bars and restaurants to choose from. It is also only a short bus or taxi journey into the city of Palma. There is some noise from overhead planes as the hotel is very close to the airport. The room was fairly basic, but perfectly fine for our needs. However the double bed was actually just two singles pushed together. They also charge an additional fee for quite a few amenities like the safe in the room and use of pool towels. The staff were all friendly and helpful, although the poolside service was fairly infrequent. There was live entertainment on most evenings, although the acts were not particularly exciting. Overall we had a good stay and would recommend this hotel if you are planning to stay in the area and want to be close to the beach

James Sims

The hotel is nice. The reception is lovely and smells really nice, and the staff were lovely. The rooms were good but you could hear every little noise from the crack of dawn and the banging from the doors and moving of furniture was my alarm every morning. Also, the air conditioning units flash blue and white lights all night if you have them on so that can keep you awake. The bathroom is poorly lit with no extraction fans, so the ceiling tiles had started to discolour. Nothing is included in your room price, breakfast, drinks, not even the safe! You have to pay if you want to keep passports, etc, secure. The pool area is nice, but it's very difficult to get sunbed any time after 9, and we went out of season. You can go on the sundeck if there is space, but the noise from the planes taking off every minute is constant. The location is nice, there are several bars and restaurants locally, along with nice beaches and convenient stores, all within a 10 min walk, so that was good. I expected more for what we paid, to be honest. It wasn't worth the money, so I won't be returning for that reason. (We paid £900 for 7 days, just the room).

JT M

Thoroughly enjoyable stay at the JS Palma. We arrived a little later in the dsy and the hotel had arranged for a meal to still be available for us. Our room was not the biggest however it was very clean and bright and comfortable. Good bed. Good linen. Plenty of choice on the buffets at both breakfast and evening meal. Staff very friendly. Pool area was kept very clean. Walking distance to the coast as well as the bus into Palma. Very little to find fault with. Be aware that the hotel is very close to Palma airport. You will hear airport however we found it a novelty (rather than a nuisance) to see and hear the airplanes.

Filip Kuklewski

Great hotel for adults only. Very close to the airport and good connection with Palma. Great facilities, specially SPA area with amazing variety of water jets in jacuzzi plus saunas and indoor / outdoor pools. Also another jacuzzi on the roof. Breakfast was excellent with a lot of variety and plenty of food stations with cold cuts or fresh fruit or freshly made eggs / omelettes. Room was spacious and clean, comfortable bed. Service was great and accommodating (even at busy time we were allowed to check out 1h later). Will definitely come back next time we’re in Palma.

Hamid Gholami

If you rate it as a 4* hotel then it’s good enough. Location and staff were the best. It looks a bit packed around the swimming pool though and I think charging 10€ for towel may not seem welcoming. Otherwise, great staff and ideal location as it’s close to the airport and 1 min from the beach

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4.4

Google reviews (382)

Moritz Dyck

We were mid April for one week with 5 friends in the hotel. We were there for a cycling holiday and it was perfect. The rooms are newly renovated, clean, overlooking the pool. The studios have a huge terrace with their own Outdoor Sundbed. The food is great, a lot of healthy options, not too overloaded like some other Buffets but well maintained and in one week we didn’t miss a thing. They prepare fresh meat and fish before you on the grill, the produce is fresh and they have a nice cheese section also. The desert is so good, maybe you gain a few pounds :) The dining area is open, with big windows with a view of the lake. But the best part is the staff. They are really friendly and helpful. It was a pleasure. At the end of the week they knew what we wanted to drink with our food, we shared a few laughs, it was great. Thank you again, it was the perfect hotel for our cycling holiday.

Ric Harris

Didn't stay but stopped for dinner. Food is excellent, location lovely, service great. This is proper 4 * food as opposed to "holiday four star". Excellent. I wish had discovered at start of our holiday.

Terry Nicholls

A lovely warm welcome when wd arrived. Receptionist spoke great English and was very helpful Room service was faultless too. The studio was well equipped. We were glad of the heating as the weather wasn't brilliant. Only negative was we were bothered by the mosquitos.

Jiska Bayer

If you want to sleep at night, I don't recommend coming here. Loud slamming doors , a washing machine that runs in the hallway at night and loud drunk people. It's a shame, because otherwise it's pretty ok.

Barbara Tóth

The room was clean and spacious enough for three people. We got a room far from the street noise, close to nature and the view from our balcony was beautiful! We also enjoyed playing table tennis there. The staff was very kind and helpful. There was some technical trouble with our booking but it was well managed. We highly recommend this hotel to those who wish for a relaxing holiday.

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4.2

Google reviews (1552)

Daniel Jovic

For the Halloween holiday, we went to Majorca and booked this hotel due to the outstanding reviews. But the main thing I was disappointed about was the catering. The hotel's catering is dedicated to British and American dishes, like hot dogs, burgers, fries, and so on. Since that is more of an everyday food here in the UK for convenience, on holiday I was hoping to have a change from that, and to try Spanish dishes, which they did not serve much of. If you are desperate to get out of the resort and explore the island as well as eat out, you can hire cars, and the hotel will recommend you car rental companies in the area.

sara finch

I thought the rooms were ideal. There was everything we needed and a good view of the bay and Palma Nova from our balcony. The food was always displayed beautifully and everything I tried I liked, you can't be a fussy eater when it's buffet. The food was so varied even the children tried something new most meal times. The staff are fantastic, from reception, bar, house keeping, but especially entertainment (a big shout out to Andres and Sally), they had so much energy and trying to engage the guests as much as possible. Would definitely go there again. The beach is less than five minutes walk. It is a bit of a steep hill, but by day three it wasn't an issue, it is that close to everything, but still so peaceful. There was the of door being closed which you could hear, but we weren't really disturbed through the night.

Lorraine Gordon

The hotel staff were fantastic, I had problems on my arrival with my luggage being missing and several room bookings. They were amazing patience and understanding. Thank you, Jose, Valentino, Daniel, and the beautiful Iza. You all supported me and reduced my stress anxiety regarding my luggage and room changes. You definitely made my holiday better. Excellent customer care, caring, friendly, and you all made me laugh. You all went above and beyond to make me smile and have a good holiday with my family. Thank you

Caterina Santangelo

I stayed in this hotel with my family (2 adults 1 5yo and 3yo) from July 20th to August 1st. we had a really great time. the food is fantastic, never eaten so well in a hotel. there is always a variety of meat and fish and themed evenings. The staff are very friendly and you can tell they work hard. the all inclusive does not include alcoholic drinks at the bar (only wine with meals) but the prices are very accessible. the poolside buffet isn't bad either. the best thing, the kebab. really good. Unfortunately my daughter had a small accident outside the hotel and the staff were very kind and supportive. the evening shows are very beautiful and the entertainment very engaging. the only "negative" thing is the size of the rooms and the cleanliness. unfortunately we were left three days without soap which we then bought and two days without towels. I understand that the work is intense, in fact I overlooked it. Anyway I would really love to come back again next year :)

Victoria Jane

Really nice hotel. All inclusive food was nice. Enjoyed the pool. Rooms were clean and staff friendly. My only complaint is the NOISE. This hotel is quite noisy. Our next door neighbour had their TV on all the time which you could hear every word through the walls, I barely slept. And the doors all SLAM whenever someone opens the door.

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4.2

Google reviews (1690)

Titus Criste

Nice and quiet resort, nice selection of food, indoor pool is a big win if you are traveling not in peak season, went in October and we used the indoor swimming pool daily. Negative bits : - Pool bar - all inclusive ends at 11pm and you have to pay after - animation team - during the day there is not a lot going on, evening they have 2 events, mini disco and a show, they can improve

PK

We spent 10 nights at Vell Mari and it was excellent value for money. Food was good, we did eat out a few nights as we were exploring. Wide range of cooked foods, fresh fruit and desserts. Staff at any hotel can create the atmosphere that is part of your experience and the staff at Vell Mari are very professional and made our stay very enjoyable Pool is great though you will need to be on the ball to get loungers and umbrellas during busy periods. The pool bar, pool cafe and facilities were very good. Rooms are clean, older in style but in keeping with Mediterranean style, bedding and towels changed daily, just leave the "please clean my room" on the room door handle. 10min cab to the beach at Can Picafort, restaurants there are good and check out the Jamaican bar !! Recommended

Bella Edwards

Hi. We are here at the last day. We come for 5 nights 2 adults and 2 children. The hotel is amazing. The food is lovely. Every day different food. If you are a picky eater you still find something to eat.seaside is 10 min. Walking distance. We giving 5☆☆☆☆☆ Thanks for the amazing holiday ❤️❤️

Martina Harizaj

Stayed a week here .While the weather was perfect, the hotel needs some major improvements, its definitely not 4star more like 3star- Beware, there are lots of mosquitoes in mallorca. Hotel staff extremely friendly Pool- if you're getting towels it's 10e deposit, cash only ,not exact change required they give change back. Pool life guard is the only person you can get your towels off and you've to wait until he turns up and then takes the chains away from Pool before you can get your towel. The apartments need major improvements ,extremely old and not the cleanest ,although the maids were excellent at leaving towels for us each time ,the apartment was dirty upon arrival, I did not report this as it was very late when we arrived. Other residents were awfully nosy no regards for other guests staying. Lots of bugs in our apartment daily. Restaurant was lovely but food very repetitive, meats very fatty. Drinks - cocktails very sweet ,handful of free drinks ,rest are at a discounted price. Hotel is quite far from the town, it's 25mins walk or wait on the bus located behind Hotel. Taxis is about 7e to the town. The hotel entertainment is extremely poor ,the same routine nightly, only changed for bingo or a magic show ,nothing aimed for adults after the kids show which would have been nice. We spent our evenings up in the town. The pool not the cleanest despite it being cleaned daily. Hotel is perfect for families who are happy to stay by the pool and within the hotel grounds for thier holiday, definitely won't be back.

Paul Ryazanov

So let me say that I have read all negative reviews and I was abit scared to visit. But it was booked and I'm in the hotel now room number 4303. So let me say this way. Hotel pretty much very European style service. We were at many places but this hotel I would say "cozy" style. By saying "cozy" I would say - yeah rooms of course outdated. But I can tell the same room you will find in Savoy 5* Egypt and nobody complains. We are with all inclusive so we dont have to use kitchen at all so when someone said that there is issue to get equipments - well there is Lidl in front of the hotel. For our 4 y.o. son we just got package of juices since we decided not to give him juices from a bar. Again they are ok same as many 5* hotels. Pool closed at 7am - well I find this nice so no more Russians coming and blocking it. Dirty abit - we just took block of wet napkins and cleaned it. Food is nice. Issue with shampoo? Lidl is 50 meters away and you can get the one you like the most. For my kid (and trust me he is really difficult to engage) it was so many things todo. Game rooms, kids clubs, playgrounds. Someone said animators not as good?? I see while writing this review how 20 kids dancing and 5-6 adults - probably British.. So I would really say - alot of negative feedbacks are really have valid points but would these issues negatively impact your vacation? I would say NO. As long as you really can just do abit of extra. Just visit Lidl in front of hotel and it will make your stay exceptional. And specially if you traveling with kid. Trust me they wouldn't notice all these small issues and will be happy so much. And if your kid is happy would you rate hotel below 4.0. No way. Thank you Vell Mari for our stay. Muchas gracias!

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4.3

Google reviews (2567)

Kamil Naborczyk

I had an excellent stay at this hotel. They accommodated us in a room on the floor we requested, which was a great start. The cleanliness of the hotel was impeccable, and the staff were incredibly friendly and helpful, always with a smile on their faces. The bathrooms were well-stocked with all the necessary amenities. **A highlight of my stay was the food.** As a big fan of good cuisine, I did not expect the food to be so delicious and varied. It truly exceeded my expectations. Overall, this hotel provided a wonderful experience with its clean facilities, friendly staff, and exceptional dining options. I highly recommend it!

Marko Živanović

Very pleasant experience. Clean rooms, delicious food, and helpful staff. Just a 5-minute walk to the beach. You can stay in the hotel complex and relax by one of the two outdoor pools or enjoy the indoor pool. Live music performances are offered in the bar several times a week.

Aaron Scanlan

The hotel is nice but not super fancy. The rooms have all the basic necessities and you can see the ocean from the balcony. It has a really nice pool and a really good breakfast. The pool side bar has good food at a reasonable price for lunch. The beach is a block away. There is a city bus to the airport that costs 5€ and takes 20 minutes. The hotel also allows you to lock your luggage if you arrive early or stay late and you can use the pool. They also have a changing room with a private shower you can use. We throughly enjoyed our time and are looking forward to returning.

Danielle Lagos

Me and my husband came here on our honeymoon and stayed 5 nights. Didn’t enjoy our stay at all and wouldn’t stay again, I’ve never met more unfriendly staff. Didn’t even care when we arrived at the hotel, whenever we asked staff any questions we were snapped at. Our room had a horrible smell we tried to notify reception and they said they would take a look at it then advised us they couldn’t smell anything and dismissed us completely. They say there is a safe included in your room but just so you know you actually have to pay 28 euros just for the key to it. The pool and breakfast were okay but besides that wouldn’t stay again.

Sophie Alice

Me & my bf stayed here for 8 nights. Positives: Location is good; surrounded by other hotels, however it is a quiet and family friendly area. The beach is a stones throw away, and we had a lovely view of it from our room. The rooms are standard, just enough space for all our belongings. There are two pools, one shallow pool with a jacuzzi and one deeper pool. Unfortunately people claim their sun-beds for the day by throwing their towels on them early in the morning. So it may be hard to find seating around the pool if you’re a large group. Food is very tasty and they provided a wide selection for breakfast and dinner. Negatives: The food is not labelled to what it is. Me and my bf are vegetarian and often had to ask the staff if the dish contained meat, to which they weren’t sure either. Same with dessert, a lot of options but nothing labelled. Unfortunately on our last night we had ants in our room. We called the reception and the lady was very rude, her only option was to spray the ants. She said we had to come to the desk ourselves and get the ant spray. Bear in mind this was around 11pm and we were in our PJ’s. She did not apologise or offer to come and clean it for us. We had to spray the ants ourselves, leaving us with a pile of dead ants in our room all night. This was not pleasant.

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4.5

Google reviews (1644)

sally whittington

Just got back from a weeks stay in a junior suite, 2 adults and 1 child. The staff are super, very efficient and friendly, they obviously work very hard. Only slight gripe on service was during the evening at the outside bar it is table service only and they can be a bit slow due to the number of customers. They should allow people to go to the bar too (it seems kids can get their drinks from there in the evening but when I tried I was asked to sit at the table and wait) Our room was large with a nice sea view. Cleaners make up the room nicely each day and change towels when you need them. Towels are fluffy. Air con works well and isn't noisy. Powerful hot shower. Mostly quiet in the room. Downsides were the extractor fan not working in the bathroom and we HATE it when hotels push 2 single beds together to make one bed, not even using a topper to bridge the gap created. This isn't hard to get right and is a real annoyance for us, given that most staying there are couples with children, the bed needs to be joined up! The evening entertainment was somewhat of a let down, particularly the kids Mini disco which consisted of the same songs for 30 minutes each night, supposedly themed each night but how can it be with the same songs and the entertainer just putting on mouse ears for Disney theme etc. My 7 year old lost interest very quickly. The more grown up stuff was a mixed bag..... Some pretty awful singers some nights but a good magician on one night and an OK dance show. The pool is cold! You get used to it and it's a good enough size and we never struggled for a sunbed. Now for the food and drink.... We were all inclusive. This is the 4th time we have gone on an all inclusive holiday and unfortunately, overall, the food was the poorest we've experienced so far. Breakfast was nice with everything you could ask for and the omelettes cooked to order were great. I thought the apple juice was gross and the coffee they bring to tables not good but the machine stuff is OK (not the hot chocolate though) For lunch and dinner we just didn't rate the choices most days, especially at dinner. Also found meat was sometimes overcooked or (on one occasion) the chicken was undercooked. Pizza was really disappointing with cheap bases used. Lack of decent sea food. Puddings were nice. We went out for an evening meal 3 nights and missed 3 lunches which says it all. Included white wine was awful, beer not much better, cocktails were OK. The location of the hotel is good, a stones throw from the beach but there is another hotel in front so it's not on the sea front itself. Lots of shops and restaurants near by.

Doina B.

Hotel has a great location near to the beach no more than 2 minutes. But if you are not over 40 or a family with kids the hotel is not for you and if you are not German speaker the hotel is not for you either, some staff will not bother to speak English. The breakfast was same for entire holiday of 10 days, no diversity for lunch or dinner either. Lack of entertainment or shall I say very low budget entertainment and also it finishes at 22:30 at best. In the room you will be given just one bottle of still water on your arrival and they don’t give you anymore, you need to go to the restaurant but when is open or to the bar but also when that is open from 10:00-24:00. No music at the pool and the pool is not so big.

Barbara Brennan

Spacious, clean & lovely staff. Food was excellent, bar staff were brilliant. Ideal location to beach & shops. Check in was brilliant, the pool area was lovely & clean.

René

Lovely people and a nice hotel with nothing else to wish for. Lovely Beach is within 2-3 minutes walking. Only downside is that you are 1 hour away from Alcudia and Palma, so choose this hotel if you are primarily going to the beach for most of the day.

Susan Gretton

Super staff felt very welcome right from our first contact with reception staff. As 4 older ladies on our own we were made to feel very comfortable.

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4.5

Google reviews (1620)

Leshay Santinha

This hotel is stunning. Its so bright and is surrounded by the sea. We had the best view from the jr suite. Watching the sunrise and set was breath taking. The staff are so helpful and friendly. The food was tasty and there were loads of shops, restaurants and bars around the hotel.

Lesley

Amazing hotel with fabulous facilities. We took room 752 overlooking the pool and seafront. The room was spacious, spotless and had every need we could think of, especially the Nespresso coffee machine which went down well. We just loved sitting on our balcony watching the sunrise/sunset. We were b&b so couldn't comment on evening meals. Breakfast was plentiful, our favourites were the omelette and coffee stations. There is no way this is a 4 star, 5 star at the least. Would not hesitate in recommending this beautiful hotel. You will not be disappointed.

Ashley Allen

The hotel was fantastic, new, modern and clean! We had a Sea view room, which was incredible with amazing views. The room was cleaned and tidied every day, and was always spotless. The pool area is huge, with plenty of sunbeds. Bar staff friendly, and great cocktails. The hotel is in a great location, as it is only a 10 minute walk into the busy area of Palma nova, where there are plenty of great bars and restaurants. It is a bit of a steep walk back up the hill when you return, but nothing too strenuous! The hotel had ocean access via some steps, which was beautiful. We had a dip every day, and the water is crystal clear, and a great spot for snorkelling. Breakfast was great - huge selection! sweet, savoury, full English, Omelette station... it will not disappoint! We had rented a car for our trip, and always found space along the road outside the hotel, so never needed to use the hotels parking facilities which are charged at €17 a night! The only negative I could think of, which other reviews mention, is the lack of privacy in your toilet in your room, as it is just separated from the entire room with a frost glass door. no biggy, and certainly didnt put a dampener on our stay. Thoroughly recommend this hotel, we will 100% be coming back!

André Dique

Wonderful experience staying in this comfortable stylish hotel. Our room had a small balcony overlooking the pool area. The room itself was well designed and practical. Breakfast had a huge array of quality options, my favorite being the omelet station. We spent several days just relaxing in either the main pool area or the sky pool, as well as a few services in the spa. My only feedback would be that the ladder into the sea (outside the hotel) needs some maintenance.

Bree

I stayed in one of the best rooms at Elba sunset last week over looking the sea with sun loungers on our large balcony. The beds were big and comfortable and the air con was great. We stayed bed and breakfast and although it had large variety of foods - we felt it was average. The hotel has amazing views and a lovely restaurant where you can get some nice lunches. However, on my second day my happy emotions quickly changed as unfortunately the cleaner left my room door open. I was very upset to see this as I had cash, passports and valuables in my room. We raised the issue with two different staff members but got no response from management. This lack of response was disappointing, particularly given the hotel's high reputation. We felt undervalued as guests and I had hoped for a more pro active approach regarding this matter.

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4.5

Google reviews (2050)

Steven Solari

This area services a largely German / Dutch traveler. I found the room to be great, very clean and everything worked properly. The staff is very friendly and very attentive. The location is excellent if your interests are the beach, proximity to Playa Palma, or if you need to stay nearer to the airport. I was treated upon arrival by a very nice gentleman, the ladies in the restaurant are very sweet, and the manager is always looking out on the guests. Breakfast is excellent, and dinner is also very nice.

Viviana Giménez

I do not recommend this hotel at all, the situation was as follows: last night a friend and I spent the night in Palma in the S'Arenal area, since our flight was advanced and we arrived at 12:00 at night and we decided to stay overnight in one of the hotels in the area but we wanted to see first what they were like inside. We parked in front of this hotel, since there are 4* Riu hotels that you can reach by walking, when we got out of the car we entered the hotel and the receptionist was busy with clients, he greeted us and we answered him but we continued to the elevator, we went up to a third one and we saw the corridor we didn't like it at all and it smelled bad and it doesn't have the quality of a 4*, the elevator is very ugly. We went down immediately because we didn't like the decor. When we left through the lobby door the receptionist was outside smoking, by the way the whole reception smelled of tobacco, he shouted at us, which scared us and we didn't listen to him because we were determined not to take a room in this hotel, the man insisted shouting at us in an aggressive way approaching us, to answer him who we were and what we were doing in the hotel, not knowing what to answer for fear, we told him that we were looking for a friend, it is clear that he had already seen us on the cameras, and he knew that we to look, we weren't stealing, he started yelling at us in front of other people and we were petrified with the screams of Mr. P. I was about to call the police because he made us feel like criminals but i didn't, when without evidence we were only in the right to look where I want to sleep before paying. He treated us so badly that I would never sleep over in a place like that, which serves so rudely. So we decided to make the effort to drive for a hour and go to sleep at the hotel we had reserved for the morning. I think that the gentleman was doing his job, which is to make sure that everything is fine, but as a client who is doing nothing: just looking at where he is going to sleep, I have the right to see and more if it is a hotel in that area that do not have a good category. And without any proof of anything, trying to coerce a customer with screams at a reception is the lowest it can go as customer service. Really horrible. I attach photos of the hotel that we are staying at today and that we did the same, but the difference is that the receptionist at that time greeted us when we entered, we entered in the same way, only in this case we had a reservation, we returned and identified ourselves because it really is excelent the attention and the quality, the diferent between One hotel *5 stars high Level quality and this is amazing. The Hotel Riu Festival have lost some clients and their relatives forever, and we spend a lot of time on the island in the best hotels, I hope someone apologizes to us. Thank you very much

Karen Eccles

Having an amazing time at RIU festival Hetel. Very clean. Amazing staff and excellent customer service. The staff go above and beyond to meet your needs, resolve any problems and ensure that your holiday experience us one never to forget. Food is amazing, rooms amazing! Would definitely come back again. Location is great - literally 5 minutes away from the beach, lots of bars and restaurants in the area. 20-25 minutes away from Palma on the number 25 bus. Bus stop is 3-5 minutes walk from the hotel. Easy peasy x

Eve Marie Bureau

A big bang for your buck .The room was a good size. Balcony on street but very quiet. Great wifi. Food exceptional. Clean ++. Lovely pool area but not much sun because of buildings and trees. Short distance to the sea and boardwalk. Will definitely go again more than 4 nights .

Mari Johns

Group's of young Germans totally spoil what is a lovely resort. Bars all for Germans.

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4.6

Google reviews (5582)

Dan Race

Excellent hotel. We spent 5 days half board and the food was excellent and varied, with a different theme each evening ranging from Moroccan to Mexican. The food was exceptional. Rooms are very spacious and clean as is the rest of the hotels facilities. Location is excellent too, only a 15 minute bus ride from the airport on the A2, and a 5 minute walk from the beach. Would absolutely recommend this hotel and will return in the future. Only downside if I had to be picky is that beers are 4.80eur for less than a pint which is quite expensive.

Tommy Schoen

Very big hotel right on the strip and within walking distance of the beach, clubs and bars. Staff very friendly and hotel absolutely immaculate. Housekeeping spends a lot of time cleaning the rooms, mopping the floors and wiping all surfaces around the hotel daily. Everything smells and looks very clean. Plenty of tasty options for the breakfast and lunch buffet. The size of the hotel makes it feel massive and areas like the restaurant get pretty crowded during breakfast and lunch, even off-season. Pool, both indoors and outdoors are nice with plenty of space.

Dan Clarke

Great hotel, nice and quiet at night and in a good location near bars restaurants and shops. Some parts of the rooms needed some attention, as did the corridors. The restaurant is set out very well, and the breakfast is good with a nice selection. The pool area is clean and spacious with plenty of sun beds to lay on. The wrist band tags they give you on check-in are excellent, no more fumbling around looking for a key card for your room or to get a drink at the bar! Definitely recommend this hotel. We thoroughly enjoyed it here.

Julie Doupagne

This hotel is suitable for families more than relaxing vacation. The pool is filled with inflatables, people reserve seats from 6am despite hotel restrictions nothing is done against it. Staff is very nice and helpful. Food is very diverse and I was surprised: I usually don’t like buffets but they serve very healthy vegetarian and vegan options, despite their clientele is more the pasta-pizza-fries type, sadly. I saw a lot of food waste and the hotel should charge for this. Also I was surprised for having to pay extra for drinks like cocktails or cava outside a meal since I opted for the all inclusive. The snacks at the pool were not really good. The rooms are spacious, but the bathroom joints were black and water was leaking from it. So far it’s what you can expect from a four star hotel, but it’s missing a little extra.

David Preston

My wife and I stayed with our four year old child for ten days and had a wonderful holiday. Nothing was too much for the staff to accommodate and the cleanliness was five star. The variety and standard of food was on a level you would expect from a five star. Our four year old was constantly entertained by the variety and activities provided by the whole star camp team. Also the level of kids entertainment surpassed our expectation. A big shout out to the whole team and especially Victor who Theo took a shine too. 5 star holiday. Would definitely go back again. Until next year!!

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4.3

Google reviews (852)

Maria

A beautiful vacation! If someone is interested in Hotel THB Gran Playa, here are some of my considerations about the location at the end of my 7 day vacation. The THB Gran Playa Hotel is excellently located, in the center of the Can Picafort and very close to the beach and within easy reach of the most important points of interest, by walking. Very good accommodation, impeccable cleanliness everywhere, extremely professional, kind and friendly staff, from reception, restaurant, bar to maids, without exception. Food was excellent cooked, fresh, tasty, many choices for both breakfast and dinner. Everything is very well organized, they pay attention to all details! My room no 147 was a bit small from my point of view...always bumped into the desk being positioned so close to the bed. I would maybe have liked the closets to be a bit more extensive....the space inside is a bit insufficient for 2 people. The Jacuzzi on the 4th floor unfortunately is not efficient at all as it is no longer working at full capacity, it only has 4 working jets left that makes it inefficient. Nice pool place, well maintained, very clean water in the pool. I didn't exactly feel comfortable on the metal sunbeds by the pool as they are extremely stiff and you are always bumping into them but also narrow for some of the more plump people. All in all, it was a very nice vacation here, I will definitely come back. Thank you for making my vacation a success! I highly recommend this hotel.

Mar

We stayed at this hotel at the end of July and were not disappointed at all. Rooms smaller than we expected, but it was no problem for us. The added bonus of the umbrella and beach towel was great. We had half board, dinner was varied and acceptable although we preferred to dine in local restaurants that were recommended to us at reception. The location is exceptional, right next to the beach and bars where you can go for a drink. On the corner there is a wooden bar which is part of the hotel where you can relax and enjoy the nightlife of Can Picafort and the staff is very friendly. The staff speaks perfect English (although not all of them).We enjoyed it very much! Special mention to Ana at the reception for her friendliness, helpfulness and approachability. Thanks to her we were able to discover little gems of the island and for your warm welcome! And to Marlon at the bar for his dancing during the entertainment days and for preparing the best strawberry daikiri in the area for my wife. Thank you! We will come back.

Patrycja Adamkowska

I'm very pleased with the hotel, room was spacious and had all the things needed. It was cleaned daily and had air con. It's located close to the beach and entertainment center. Staff was very nice and helpful.

Chloe Mckay

We just got back from a week stay at this hotel. We had a few issues, we booked a double room but we had 2 single beds, we asked if it was possible to move to a room with a double bed but was told there was nothing available, the wristbands to get into the room do not work very well and took a long time to get into the room each time even after we swapped them several times. We were half board and there was a good variety of food options and the staff were really nice in the restaurant. Highly recommend the breakfast pastries! The reception staff were also lovely and greeted with a smile every time we passed. The pool area was great and the cocktails were delicious! The location of the hotel was also perfect, it was a 2 min walk from the bars, shops, restaurants and beach.

nour rezko

We were really satisfied with our stay at THB Gran Playa. The service was very good and they give attention to your needs. The hotel and the rooms are very clean and they get cleaned each day. The breakfast was great and they even had other options for us because of the lactose allergy, like a lactose free yoghurt. We really enjoyed our stay at the hotel.

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4.4

Google reviews (1711)

Heather D&H

Great stay again at this lovely adults only hotel beside the beach.. All the staff worked so hard to make our stay enjoyable & relaxing. The food is fabulous .. with so much choice at dinner and breakfast .. the restaurant can get rather busy but the staff cope so well with service .Our room/bathroom was very clean and comfortable with a lovely sea view. From the management to all the staff we have been made to feel so welcome .. and we very much look forward to our next visit.

Ahmet Okyay

Overall, it is a very nice hotel. Pros: Clean room and facilities, attentive staff, fresh and varied breakfast, next to the beach, perfect A/C, perfect mini-bar, comfortable sunbeds by the pool, rooms have balcony, great Wifi. Cons: Rooms and furniture slightly worn, pool bottom somewhat discolored.

Anusha kademane

We stayed in rooms with a sea view, and it was amazing. Although we arrived early, we were offered breakfast without any extra charge, and they allowed us to check-in early. Staffs are really exceptional. The food was amazing, but the room could be better maintained. It's advisable to carry your own shampoo, conditioner, etc., as they provide a common wash gel for body, face, and hair, which is not really upto standard for a 4-star hotel.

Sara

My sister and I booked a room here in January, and it was simply amazing. The breakfast buffet is delicious with many options, and you can taste they are local products. The service and staff have been very kind and welcoming since we came, our flight came earlier and they allowed us to check in and gave us free breakfast. The room had everything we needed, it was very clean (the lady came every day and did an amazing job) and a good size. I also liked the bed a lot, had some good nights of sleep. We enjoyed the spa every day, it's small but clean with two saunas, jacuzzi, and and indoor heated pool that's big enough for a daily swimming exercise. Also free of charge which is cool. All in all, a very nice experience! Thank you!

Valerie Sainsbury

It's OK. Quite smart. Expensive for ice creams. 17.30 euros for 3 !

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3.8

Google reviews (1304)

Ciara Horton

From the time we checked in to the time we left the hotel staff could not do enough for us. Particularly James (Seamus) on reception 😊 Really welcoming & helpful. The rooms are clean & well equipped. Handy fridge, decent hairdryer & excellent shower. Any issues we had were dealt with efficiently & without a problem which is the real mark of a Hotel. The hotel is well situated & a 40 minute journey by bus to either Palma centre or the airport. This is a German resort but having lived in Germany that suited me fine. Highly recommend a visit!

Dominika Praženicová

This is not a 4* hotel. The staff is friendly and they kindly gave us a late dinner plate upon arrival. However, the rooms have only towels - No shampoo, no conditioner (just some cheap hand soap on the wall) no amenities at all that all 4* hotels have (no slippers, laundry bag, robes, shoe care, shower cap, mending kit, pen and paper,...) I ordered a 3 person room, however the only difference from a double room was an old and way smaller pull out bed at the very corner of the room (bed touching the balcony door). Also, there is no kettle, no coffee, no tea, no water - only three empty glasses in the bathroom... We got a mini bar - with nothing inside so it's basically just a small empty fridge hiding in the cupboard. There was hair on the floor when we came - some on the counters and the toilet too. The floor was not washed - i just walked from the bed to the bathroom to take a shower and my feet had black soles... The food is great tho - quite the selection when it comes to meat and eggs but no vegetable options in the morning (just tomato in the morning) but in the evening the selection is great - veggies, deserts, meat, everything. You just need to buy your drink - water is 2.8€ as well. This hotel is half sad and disappointing :( we were expecting better rooms as there is nothing in them and you cant even bring a glass from the breakfast upstairs... Havent tried the spa but nowhere on their site it says you need to pay for it separately either. Its 10€ for spa plus 30-90€ for massages... The beach is 10 min away by foot just down the street. There is also a local supermarket 1 min away from the hotel.

Robbie L

The rooms are very clean and the staff is super helpful and excellent, sadly the walls are pretty thin and as it's a prime location for students and young people that come back late, you'll be kept up quite often. You can follow whole conversations basically. Other than that it's a great place!

Aleksei Lantsov

Very nice hotel with good view. Nice kitchen, comfortable rooms, great location and the most important part - bicycle garage! Great value for the money, although the spa and dinner drinks are not included. The only thing I can complain about is a small leak in the shower, but it did not bother me much.

Viktoras Vatinas

Sound isolation is non existent in this hotel. You hear everything your neighbours are doing. Beds are quite uncomfortable, almost no double beds available . The hotel is catering to a very young crowd. Definitely not a 4 star hotel Had to check out early as could no longer stay there - the staff would not even return me the tourist tax for the unused stay.

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4.0

Google reviews (2198)

Ishita Mehta

Great stay!!! We informed them that we were on our honeymoon and requested a room on higher floor with good views and they accommodated.. not only that we received complimentary cava bottle from them as it was our honeymoon.. and the next day since it was my husband's birthday.. they kept another complimentary bottled and a small brownie in our room which was extremely sweet.. the views were great! Location was great! Staff was so kind.. great experience!! We visited in August 2024

Henrik Elmsjö

We attended a wedding in Palma and stayed at this hotel. We had a junior suite with a great view of the harbor and city. It is clean and well kept, but will probably need some kind of update soon. The gym was mediocre, but the breakfast was great. You can walk into the city, but it is quite far. There are buses leaving from pretty close behind the hotel, which is of course a great option as well.

Aaron Boyd

My wife and I visited the Hotel Palma Bellver in October 2024 for 3 nights. We had a wonderful stay. The hotel is nicely situated by the marina, walking distance to Santa Catalina and downtown Palma. The rooms were very clean, and offered a very nice balcony and view. The staff was very friendly and helpful, and we enjoyed several meals at the hotel for breakfast lunch and dinner. The food was delicious and service was well done. Overall great stay, will be back next time!

Maria B

The check in procedure was really bad, our room was not cleaned and we had to first stand in a long queue to the reception and then wait in the lobby for maybe one hour until we could get the room. On the other hand, the room we finally got was lovely and spacious. Really high up with an amazing view over the marina. The breakfast was the best that we had during out stay in Mallorca, recommend! The pool is nice but there are too few sunbeds for a hotel this size. I have read earlier reviews about noise from the road work in front of the hotel but we heard (in the end of august) almost nothing from that and it works perfectly fine to walk along the sea from the hotel to the city center.

Mike Rees

We have visited this hotel over many years. The location and forward facing rooms overlooking the marina are among the reasons. In addition the breakfasts are excellent and the staff very helpful and friendly. Felicia, Miguel and Gabrielle in the restaurant in particular. Despite the impressive entrance and communal areas, the bedrooms really could do with updating, being a little tired and worn. In particular the sanitary ware in the bathroom. What was really disappointing was the poor housekeeping. We found broken coat hangers and damage to the handle of a cup causing a breakage.Clean glasses not always provided nor was milk.At no time were the tea bags replaced. This issue was raised during our last visit but nothing seems to have changed. Really annoying that we were asked to pay for a mini bar items we never used. Would we come again ?Absolutely, but

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4.3

Google reviews (856)

Trevor Steward

Nice room with a lot of space but very tired and like some public areas needs updating Food:breakfast fine with plenty of fresh fruit, breads & pastries and cooked food Dinner not so good & most nights meats overcooked. Not enough staff in evening taking drinks orders and clearing tables, and due to number of families with young children always a shortage of high chairs. Staff at reception very pleasant and helpful Would like to give more stars but certain problems need addressing first

Mónica Arenas

Everything is excellent. The service, the location, the staff is extremely kind, the food is tasty and with a huge variety of ingredients and diet restrictions. I do really recommend it for anyone in solo, in couple, in family... Minor detail: The indoor swimming pool could be a bit warmer 😎

Viki H

Had a lovely self catering holiday for three generations. 5 year old loved it! The pool is simple but great (not too deep). The beach is very close. Plenty to do locally, land train and bus stops nearby. We were able to walk to Lidl for our shopping. First time I'd been hotel self catering in well over 10 years but found everything I needed to cook with. The kids disco was over little quick (30 mins) but the entertainment which followed was great and more than made up for it to my 5 year old. It's a bit of a walk from the main part of Cala Millor for little ones but we hired an e-bike and ventured all the way to the other side of Cala Bona. Land train to Sa Coma and bus to the Caves del Drach. Would 100% stay again!

Psecto Mke

Very good place for correct prices. We went here with our 2 daughters 3 and 5 years old, I loved this place because it is near a forest and beach at the same time. We rented bikes with child seats which made our movement around faster. There are a lot of attractions around, and the hotel itself offers shows for kids.

Olubunmi Okolosi

Update: They were meant to refund me €50 for the use of the hotel towel. They didn’t and ok contacted them after - they wanted to charge an additional €24 euros to PROCESS A REFUND!!!!! Overall a bit of a disappointment but saved by how the staff dealed with the issues and challenges. Right next to the beach which was a great boon and good location to explore other areas.

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4.2

Google reviews (372)

Laura Hughes

We loved our stay at the hotel. Everything was really clean and the design was lovely. Outdoor pool area was spacious with plenty of sun bed/seating options. We made use of the great indoor pool and spa every day too which was so relaxing and peaceful. Breakfast buffet was great. Staff were all very friendly and we really appreciated the view of the harbour from the room and the wheelchair we hired for a few days. We thought the location was perfect, it was lovely to be able to explore the harbour in one direction and a sandy beach 10 minute walk in the other direction and be in a peaceful town that didn’t feel like a resort. It was nice to have the square in front of the hotel to visit for evening drink options as the hotel was very quiet with no bar available after 11pm. It would have been nice if the indoor bar area was open as it looked like a lovely space. We had a hire car with us and had no problems finding a space to park - there’s parking all around the hotel.

Susan Downing

Lovely hotel, unusually laid out on different levels. Spotlessly clean, there were a lot of young families here, we travelled as a couple and found it suited us. Food at the pool bar was very nice, excellent choice of drinks. Paula in reception was lovely, so helpful with everything. Can't comment on food at dinner as we were bed and breakfast. Room was very comfortable, it was nice having a separate sitting room. It would have been nice to have tea and coffee making facilities. Overall we had a lovely holiday and fell in love with Portocolom.

hanadi wakim

We stayed in this hotel for a week (half board), it was an amazing stay, clean rooms, amazing buffets, pools and playground for kids (our baby had so much fun!). There were a lot of families, we liked the ambiance. Every night there was entertainment shows for the kids and adults! The bartender is very good! The drinks were delicious as well as the food! The staff are so nice and so helpful! (All of them)! A great hotel overall! We would go there again 😍

A Google User

JS Hotels - not great service, issues with bar staff, we simply asked for a drink ( nonalcoholic ) he shrugged his shoulders and moved then went to another customer, had to wait again, for no reason at all. He was speaking to other customers in Spanish looking over at us laughing. Eventually came back and laughed. Very rude. We are still here currently leaving Saturday. Many issues with our room AC broken 3 times, show flooded the entire bathroom. We have moved rooms but had to come back to this room. It’s not been a great place so far. Portocolom itself ( not the hotel ) has a lovely charm, nice old fashioned mixed with a modern sleek feel to it, other restaurants & bars around are brilliant! Would not recommend this hotel.

Duncan Edwards

Rooms are spacious. Service at the bar is awful they obviously have no training or experience. I went off season but sometimes waited 20 mins while they served 2 people. I started buying 2 pints at time! So incredibly slow. Food mediocre/poor but was very cheap in the package. No concierge or anyone to help with cases. Location not great if you cannot walk far. Restaurants nearby are for locals and are just burgers and ice-cream. Very good value for people with preschool kids (and lots of them there. Great swimming pool for kids with slide and water splasher. Entertainment was dire except one night where they had a brilliant singer. See photos for poster.

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4.4

Google reviews (1559)

Vicky Burns

We had an wonderful relaxing time at the hotel. All the staff were very friendly and helpful. The hotel was always clean and smelt lovely when walking in from the beach. The location is brilliant, only 5min walk to the beach, with lots of restaurants and shops on your doorstep. The buffet breakfast was outstanding, so much choice. Would recommend the cocktails, the bar staff always very friendly. We spent one day by the pool, lots of activities always something to do, great for single travellers. The rest of the time we spent on the beach. We took a day trip to Palma, and one afternoon to had lunch at Portals Nous. Would definitely recommend this hotel.

Pavel Bozmarov

Great place. The location is 2-3 min walk from a nice beach. The staff was friendly and helpful. Rooms are clean and are cleaned every day. Food quality and variety for value is great. Also every night we had an entertaining event like concert or a show which takes places between 10-11pm.

rezallini

Just like many other hotels I've been to. Negatives: --- Two small lifts can not cope with the number of guests occupying 11 floors an many rooms. Especially that there's no service elevator, so staff use lifts for their cleaning carts,etc. --- Windows aren't soundproof, so some nights you can hear people sitting outside chatting and laughing after hours. Positives: --- breakfast and dinner are of a very good quality and variety, and there are plenty of service staff to clean up and replenish empty dishes. --- air conditioning very effective throughout the hotel. --- entertainment staff are very helpful, trying to make sure guests aren't bored and are engaged, special thanks to Emma for her great spanish lesson.

Lara Brant

The hotel has fantastic facilities, good sized pool with plenty of seating/sunbeds. The room itself was well equipt, large balcony, cupboards and storage, comfortable bed. Glass of cava on arrival was a lovely touch 🥂 The bar and poolside bar had a great selection of drinks and snacks. With friendly staff and fun evening entertainment 🎤 Food at breakfast and dinner was great, large selection and well laid out. There were vegan and vegetarian options available at each meal, clearly marked in their own section 🥗 Unfortunately the food did not have allergen labels, which made it difficult to know what was safe to eat- my main feedback would be to please add simple allergen details to the food labels. The location is fantastic, a couple of minutes walk from the beach and main boulevard, close to shops and other amenities 🏖️ Overall this was a great stay and would definitely recommend it to anyone looking for a reasonably priced hotel in the area ⭐

charlotte holder

I stayed here for a week with my boyfriend and his father, it was exceptional service all round, room service was amazing, breakfast was always exceptional i highly recommend going to get an omelette because the chef cooking them was amazing at his job. furthermore the activities hosted by the ladies each night were so enjoyable we even won bingo once! special mention to the foam party it was incredible, so much fun and the food there was amazing too. huge praises to davide who is the most exceptional member of staff, he looked after us every time we arrived for a drink, he knew our order and he always stopped for a chat, i can’t fault anything about this hotel! finally, as my partners dad needed disability access the hotel was especially well equipped to deal with this and we had no issues

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4.3

Google reviews (701)

Lauren C

We really enjoyed our stay here. As others have noted, the location is superb. It is right next to the beach so you can pop for a quick swim in the sea without taking all your things. The rooms are very clean and pleasant and the shower had great pressure. Breakfast was as you'd expect with lots of variety. We really appreciated the fact that on our last day we were only leaving later on and could still use the pool and private pool showers before our flight. The rooftop is also lovely and is a great sunset spot. (It doesn't allow children for those with them!)

Laurel Muzic

Hotel Eden is absolutely a dream! The room was clean and stunning! We were greeted with an upgraded room, so we had a front facing room overlooking the port/sea. Parking was less expensive in the garage, so we parked there. The rooftop bar was wonderful, pool and short walk to the beach were fantastic! The breakfast included with our room was INCREDIBLE! Really large variety of breads, fruit, salad bar, eggs many ways, juices, coffee machine with espresso drinks and lattes, yogurt, cereal and much more! The staff was so kind and helpful! We would highly recommend this to others! You are making a great choice staying here!

Dub-Rizzo

Rooms were sufficient in terms of size, modernity and cleanliness. The bathrooms didn't get the same update apparently as the rest of the room. Reception staff pleasant. Bar staff less attentive and rather unfriendly. Views and location unbeatable. Pool nice. Breakfast, unfortunately leaves some thing to be desired in terms of quality, for example, really bad juices from concentrate, really bad coffee from an instant machine, etc. Obviously geared toward the masses... Beds, disastrously, uncomfortable. For being a hotel and a family oriented, destination, we were bummed that they didn’t allow kids in the rooftop bar. There were a couple of issues like a leaking roof, rooms not being made up, etc., but each time, the staff made the effort to resolve it. When checking out, they didn't ask how our stay was. A basic courtesy that should always be protocol.

Andy Pugh

Outstanding location, service and atmosphere, the sunset from the rooftop was out of this world. Highly recommend a trip to Sóller as part of your Mallorca vacation. One tiny criticism is the bathrooms are in need of an update to match the rest of the room! Other than that, perfect!

kyle rauscher

The hotel was fantastic all staff were very friendly and helpful,the roof top bar has beautiful views the bar is stocked like the lobby bar and the sushi was great.service was great even know the place was full. Will return as soon as possible.forgot the most important things about the hotel rooms were very comfortable and most importantly it sits right on the beach very close to all the shopping and dining you could want but the views are spectacular.Thank you

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4.3

Google reviews (1289)

M

Incredible hotel, incredible staff, food is the most wide-ranging I've ever experienced at a hotel. Great pool and there was always a lot of space in the two pools and for sun-lounging. Kids club was great and the area with artificial grass was perfect to let kids run-around, and has lots of shade. It's the nicest hotel in the area, everyone that walks past loves the decor and wants to stay there. 10/10.

Janette Fuller

Stayed at this hotel twice and so far it’s my favourite hotel to stay at, the rooms are spacious clean and has all you need to be comfortable. The staff are brilliant, helpful and polite, you can also request your room to be clean every day if you want. There is a good variety off things for the kids to do at the hotel and they have shows in the evening, they have a brilliant bar and restaurant opened to the public. The hotel is situated central to all shops, take always, restaurants and the beach. There is a bus stop around the corner of the hotel where you can jump on to take you 3 stops to the town centre and boat port where you can rent boats and go on boat tours, there are also loads of shops and restaurants. I would recommend visiting Alcudia and staying at this hotel 👍🏼👍🏼👍🏼👍🏼👍🏼

Roshni Ghotra

Lovely hotel, perfect location and clean and modern room suites. Breakfast was great can’t fault a thing. We had an issue with our room but the staff did so much to help us make our stay as smooth as possible and moved our room. They also left a note and provided us with macarons as a way to say sorry which was very thoughtful of them! Would definitely stay again and recommend to others.

Kaleigh Fennah

This is a lovely hotel. The aesthetic and decor is really well done. Great value for what you get. We had a loft room and was super spacious for two people. We did ask for a quiet room but our room faced out to another hotel resort and a bar so was loud in the evenings but didn't go on too late. We stayed half board, the food selections in the restaurants were great. My only negative is the lack of water at dinner and around the hotel in general... It appeared water dispensers are only available at breakfast with juice. On our first couple of evenings we ordered water but on the third night they came round and charged us, on the fourth night I brought a water bottle with me and was asked to remove it from the table. I find offering water free with a meal and in warm weather really should be expected. The pool and public spaces are lovely and really friendly staff. Wouldn't hesitate to recommend the hotel. It's in a great location to the beach, shops and restaurants and also handy for the public bus to the airport which was only €6.

Bo Bu

The building is a bit old and needs some more maintenance, The hotel is catering to families and mass tourism. It's fine for what it is... the breakfast is decent with plenty of options, the pool area and gym are rather small. There are better hotels in this class but this one ain't too bad either..

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4.5

Google reviews (1285)

Claire Oswald

This hotel is a hidden gem and I highly recommend staying! My partner and I (in our early 30s) ended a three week trip here and it was a great place to relax before heading back to the US. Hotel staff are exceptionally kind and friendly, helped with everything we needed, and bonus - they all spoke 3-4 languages so communication was very easy. It's on the ocean and so beautiful; offers a large outdoor area with tons of lounge chairs, a saltwater pool, a grassy area with chairs, a "spa" area where you can either book massages or relax on your own with a view of the ocean. There's a sauna with an ocean view and it was perfect for the day it wasn't super warm because we could still enjoy the ocean view. There were a decent amount of guests during our stay but it never felt crowded. Very clean and quiet. The average age of guests was a bit older than us; mostly in their 50s/60s +, but it was a great place to stay if you want somewhere clean, chill, and beautiful. Lastly, their food was great and they have a massive breakfast and dinner buffet every day. My partner and I both have food allergies and everything is labeled with all allergens, and they also offered to have the chef come out and make us whatever we needed. The only *very minor* complaint is the rooms are a bit outdated; the deck door did not have screens so we had some mosquitoes, and the pillows were very tiny/thin. But overall was a great stay and would highly recommend!!

ELISA MARTINEZ MOYA

They can improve in service , we arrived and they tried to take advantage of our room and our friends room because they need one for the next day, we didn’t like how we were approached, they said we didn’t pay sea view so we will get sea view if we accept the deal plus Lunch and drinks (we already had sea view and half boarding more than we need, because we will not be all day at the hotel). Also there was another detail with a staff at the pool bar that we know there are more ways to communicate rules and still be kind.

Ceri Mcateer

Absolutely loved this hotel. Staff was extremely friendly, welcoming and worked really hard, nothing was too much trouble. Location is perfect with amazing views. We did book a Seaview and it's worth it. Food is the best I have ever eaten, freshly made with a different theme every night. We chose all inclusive and the choice was amazing. I thought you would be limited but there is so much to choose from. The weather was very hot for the time of year but staff worked really hard. We did have a taxi from Palma airport to the hotel which took a hour. So glad we did that. The hotel was built 61 years ago, 3 storeys high but it hasn't got the looks of a hotel built during that year. Amazing sea views in restaurant, bar, terrace and spa. A very special thank you to Ana Martin for my hot stone massage, it was amazing 👏 . The entertainment wasn't up to the standard but we listened to it on the terrace in the evening with my Alexander and pins colada cocktails 👌 thank you to the amazing staff 😀. The hotel is absolutely spotless throughout. It was a short walk to the town. We walked along the side road not the coastal path as it was hot, the trees kept us cool. Thank you to all of the team, reception, bar, restaurant, pool terrace staff, upper terrace staff, Ana in spa and house keeping, animation and life guard. You made our holiday. I forgot there is a tiny beach at the side of the hotel and you can access the sea via steps, perfect.

mandana fouladi

Far from the chaos of the tourists, behind the cliffs, this amazing hotel is waiting for you! It exceeded my expectations. I traveled solo here and am fully recharged! Friendly staff, amazing location, not too crowded, more than enough options at breafast/dinner. If I visit majorca again I'll be definately staying here. Hold your breath when you enter the lobby, the sea is just in front of you! There are hiking routes around.

Christos arampatzis

Amazing! A hiden gem in Mallorca! 🙂 It looks more like a five star hotel than a 4*, with the super kind staff, the facilities (spa, pools, gym), the cleaness of the room (with the view in the sea) and also the very tasty food!! Totally recomended

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4.2

Google reviews (811)

bigbadscrew

OK, a few minor issues , then it's all good. Rooms , small , 2 single beds pushed together .mattress on both are I think new ? They were as hard as the floor , some people may like this , we didn't. Other than that , room was fine . Hotel has a small pool ( inside spa and pool available, steam room etc ) with ( in September ) ample sun beds . Clean and tidy with bar staff wandering around taking orders for drinks and food .( cash or charge to room, no cards taken) Drinks and food were exactly the same prices as the bars in the area, so no massive mark up . Staff were great , speaking more languages than the average English man knew existed . The hotel is a few streets away from the main bar and beach area , absolutely perfect placement , it's surrounded by residential buildings so the evening entertainment stops at 10 pm weekdays . If you like German football ...this is the place for you , it's on the bar TV all the time 😀

Shan

Our trip away was the first holiday we had together since pre pandemic. Firstly, staff are unkind, unwelcoming and rude. They are not service orientated at all. We were charged at an £100 when we checked in and were given no explanation for this and still fighting this now. The receptionist when we checked in was incredibly rude and refused to answer our question when we asked why we’re being charged an extra £100 on arrival. Quite frankly disgusting. Throughout the stay I tried speaking to get to the bottom of this and nothing was being answered, simply ignored. The worst possible hotel/staff experience we have ever had. Still awaiting a refund. I have held off on writing this review as everything was so awful. Please consider carefully before staying here.

Filip Mladenović

The staff, except for the maids, is quite unfriendly towards you. I had a particularly negative experience with the waiters in the hotel restaurant. A thin, middle-aged man with slicked-back hair is perhaps the most unpleasant person I have met on vacation, and because of him, I no longer eat in the hotel restaurant. I am definitely not coming back here again.

Tihana Mew

To all considering staying in this hotel, please listen to all negative reviews. We have given the benefit of the doubt staying in this hotel for 10 days. Rookie mistake. The rooms are small, yes, but big enough for a young couple. You‘d think you could at least use up the whole closet, but nope, the third „wing“ is not to be opened - a complete waste of space. A lot of guests complaining about the music until late in the night, but luckily we didn’t hear any of that even if we had a room in the back building and ground floor with a „view“ to the touristy shopping street. The beds are *extremely* hard and the 1,5 cm thick toppers are a laughing matter especially since I have two disc hernias. Didn’t get one night of good sleep, which is for me a wasted vacation. Regardless, the food at the breakfast and dinner buffet was amazing. The cooking staff always in a good mood and very friendly. The service staff at the buffet is ok, not the friendliest but they do their job, with an exception of one young lady who was always friendly with us. The staff at the bar amazing, I recommend you try the cocktail „Star“. We didn’t use the pool at all, since the beach is literally 5 min away from the hotel, so cant review that, but from my perspective it didn’t seem the cleanest. The reception was probably very annoyed with us with our basic requests, such as the bed topper, cleaning the room as the housekeeping failed to do it a couple of times even if we didn’t hang a „no“ sign outside. Speaking of which, when the housekeeping „cleaned“ the room, it left us in a complete misery. The bed was made, but the sheets were only exchanged on our 8th!! day of stay, where it should be a basic service to do it after max. 5 days (as a norm at each hotel I have worked at myself). There are no handwash dispensers, only a basic soap, which honestly without a soap holder that is not made of paper doesn’t make any sense whatsoever. My partner got sick on the 7th day and I went to seek help at the reception. The receptionist seemed confused and sent us to the near ambulance, since the only doctors nearby are a private praxis and we didn’t have international insurance (highly recommend you disclose one). Nice of him to call us a taxi. Well, we arrived at the ambulance and we were unkindly greeted by non english/german speaker and the only nurse in the shift who could speak english. She said we should’ve gone to the hospital, which makes sense if you know there would be one. 7€ wasted on a taxi. The receptionist ordered us a taxi again to the hospital. Thanks, should’ve done it the first round. Anyways, if you don’t care about cleanliness that much (I do), hard beds and all around „eh“ experience than this is a hotel for you. I was looking forward to going home so I can finally get some rest for the little vacation days I have left. 👎🏻

Erika Joó

Staff very helpful, food is excellent, but unfortunately the area is not the most beautiful part of the island.

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4.4

Google reviews (1485)

Slough Man

Very good hotel. Lovely staff. Everywhere spotless. Only 2 negatives, one which was a little concerning. At night for dinner, you have a good selection of cooked food and of course if you wish to have something fresh cooked in front of you, like chicken. They put the chicken on the grill and then use the SAME utensil to cook with and then to serve you with. You NEVER use the same utensil to have raw and cooked on. Second was advertised heated pool, pool wasn’t heated. Went 3rd week of October 2024.

Jessica Vilches

This hotel is great. The free breakfast is buffet style with so many options, everything we had was delicious. The rooms are clean and comfortable. Even on the day of our checkout, when our flight wasn’t until night time, they stored our bags AND allowed us to shower at the gym shower before heading to the airport! 1000% recommend it! And the front desk staff was incredibly kind

Kirsty Gregory

The hotel itself is lovely - clean, spacious. I stayed half board and the food was lovely, lots to choose from and a different theme every night. The pool area is small, but I never had a problem getting a sunbed, I did not see anyone reserve beds either. The bali beds are usually available, so I encourage you to spend €29 for the day for a little bit of luxury. Although the pool area closes at 6pm. There is little to nothing to do here in terms of activities. They have bikes to rent but that is it. I never like to leave a bad review or any personal negativity, but I have deducted 1 star because of the staff. I am not sure how so many reviews have praised the staff here, it is only because of them that I have deducted 1 star from the review. There is no 'good morning', 'how are you?', 'would you like a drink?', none of the usual pleasantries one has become to expect on a Spanish holiday. I felt like such a nuisance asking for a drink, there is no pool service, or service of any kind, which made for a very unpleasant experience. I hated going for breakfast or dinner because it meant having the same awful interaction every day. I did not have one conversation with any member of staff and find it hard to believe that people in their reviews refer to them by their names! My smiles were never returned, even by the cleaners, which eventually left me feeling so deflated. So the staff ruined this place for me otherwise, the location, the food and the rooms are delightful. Before the manager replies, I addressed this whilst I was on the property (when sent an email asking how my experience was going) and instead, was made to feel even more excluded.

Lara

Loved, loved, loved the hotel. We traveled outside of season. Parking was in front of the hotel along the street. We got a spot each evening. It was beautiful. Very friendly staff, our cappuccino got delivered right to the sun bed. Also we asked for an extra blanket and it’s was no issue. The food was really good in the morning and evening. Lots of fruit and fresh options. Live cooking in the morning and evening. I am vegetarian and always found more than enough options. You could watch stunning sunset from the balcony and a lot of ambitious runners.

Gareth McCarter

A wonderful hotel and experience to remember and enjoy. Breakfast, food and service was tremendous. The breakfast offering especially as good as I have enjoyed at any hotel. Outstanding. The only qualm would be the open plan bathroom which wouldn’t really have been to my taste. Everything else really good. Location wise only a short walk to palma beach, a very pleasant stroll too! The adults only theme gave the hotel an older and quieter demographic but that was fine. Probably not the location for a lively trip but perfect for a relaxing holiday.

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4.2

Google reviews (457)

Dennis Luft

The rooftop area with the pool is really nice! Great music and drinks, we had lots of fun and would recommend this hotel to anybody coming here for vacation. Good breakfast. Only downside was that the room service lady skipped my room one day but I guess that just happens sometimes.

Lucas Bergmans

Great hotel with a good location very close to the touristic boulevard! Rooms are clean, large enough and with good air conditioning. Breakfast is fantastic and the service is outstanding. I forgot my jacket in the hotel and they were happy to send it to my home address. Thank you!

Marcin Sołtys

Clean room, a bit small, it's a pity that there are no cups and a kettle in the rooms, so you can make coffee. Close to the beach, although the area is not very aesthetic. strange entrance to the hotel, stairs leading down, carrying suitcases can be a little problem. Breakfasts a bit unvaried but there is a chef who cooks live, you can choose: fried egg, scrambled egg, omelette. Very nice service, they extended our stay by an hour, while waiting for the bus to the airport. Very nice employees at the reception. Well-functioning air conditioning in the rooms.

Yusuf Hadi

I recently had the pleasure of staying at the whala!fun hotel, and I must say, it was an exceptional experience from start to finish. Located just less than 500m from the beach, this hotel offers not only immaculate cleanliness and stunning views but also an atmosphere of warmth and hospitality that truly sets it apart. From the moment I walked into the lobby, I was greeted by the friendly and attentive staff who made me feel right at home. Their professionalism and willingness to go the extra mile ensured that every aspect of my stay was comfortable and enjoyable. Whether I needed assistance with my luggage or recommendations for local restaurants, the staff were always on hand with a smile. The room I stayed in was pristine, with a modern yet cozy design that immediately put me at ease. The housekeeping team did an outstanding job maintaining the cleanliness throughout my stay, making it a truly relaxing retreat. Waking up to the breathtaking views from my room was an added bonus, as the picturesque scenery added a touch of magic to my early mornings. However, the true highlight is undoubtedly the rooftop bar and pool. The rooftop area offers a perfect blend of leisure and entertainment. Sipping on a refreshing pineapple juice while soaking up the panoramic views of the surroundings was an experience I’ll remember. The infinity pool was mega, providing a serene spot to unwind and enjoy the sun. It quickly became my favorite spot in the hotel every afternoons. The bar staff at the rooftop were equally impressive, offering a diverse range of drinks and delectable snacks. Their friendly demeanor and expert mixology skills made for a delightful experience every evening. Whether you’re looking to relax with a book by the pool or socialize with fellow guests at the bar, the rooftop area caters to all preferences. All in all, this hotel is a gem that combines cleanliness, comfort, and exceptional service in a picturesque setting. The stunning views and the fantastic rooftop bar and pool are just the icing on the cake. I highly recommend this hotel to anyone seeking a memorable and enjoyable stay. I will certainly be returning on my next visit to the area.

Krystian Kwela

I recommend this clean, new hotel to everyone. Very helpful staff. Breakfasts were very good, delicious omelets. A bit too many Germans in the hotel, apart from that everything was ok. I recommend it to everyone.

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3.7

Google reviews (3520)

Anna Kucharska

Small room with view on the wall, not even once in 5 days did I get a clean towel. The food was really bad like fish served with scales, and not a lot to choose from.i could barely find anything to eat in the hotel. In all-inclusive we could not get free drinks besides the time of lunch or dinner. And even that for all-inclusive was cut to 3 drinks of either shitty wine or beer. Another group could drink as much as they wanted only because they were old. That is DISCRIMINATION!!! I paid for all-inclusive to enjoy myself, but could not, because everything was cut short for me. My friend is diabetic, but there was no sweetener for her. When we went to the bar for a drink(that we had to pay for despite paying for all-inclusive) the bar workers did not know hot o make drinks from their own menu! We waited 15 minutes for drinks! And then we left without drinking because we noticed the cockroach running from under the sits. The only thing saving this hotel is people working there. Overall I don't recommend this hotel.

Katie K

Decent enough hotel for a short stay. The hotel has everything that’s needed when looking for a short getaway, including a decent all-inklusive offering. The hotel is easily reachable from the airport via the local bus routes. I visited in low season and I am unsure if the common areas are extensive enough to cater for high season. There aren’t a lot of loungers by the pool and tables to sit outside are also very limited. Communication could be difficult at times, with most of the staff (especially kitchen staff) not speaking English.

Chloe Moleenont

Staff are lovely and accommodating (we managed to lose our room card twice!) and the pastries and snacks as part of the all-inclusive are great! The meal buffet was as standard but tasty with the addition of some local fare. Had a room facing the main pool and even when it was most lively, the noise was blocked out with the balcony doors closed (air conditioning also only comes on when the balcony door is locked). Lovely time!

Richard Bird

It's a good hotel , you can see why it's 4 star , not many sun beds round the pool but space is limited. The restaurant is better than a lot of other hotels that we have stayed in , it's only a short walk to the sea front with a lot bars and restaurants down there. The hotel staff were always happy to greet you with a smile and always helpful.

Joana Martins

hello! The exterior of the hotel is very beautiful. However, the interior is not! The room we stayed in was small, had a broken wall, dirty pillows, dirty towels with stains and finally, a cockroach on our balcony. As you can see.. incredible! For a 4* Hotel the quality should be better. We have been to 3* hotels with much higher quality. We asked for our room to be cleaned. When we arrived, we had no towels and the sink was full of water. In the restaurant, there is little variety in the food. And I must inform you that I saw a cockroach in the restaurant, coming out from under the counter where the food was. An employee saw her walking and killed her. However, this situation is very serious. Regarding the staff, Mrs Carolina was arrogant towards us, and always had a bad face towards us until the end of our stay. However, we love Carlota. An excellent employee, always smiling and very attentive to customers. This was an experience that we will not repeat and as such, we do not recommend it! To get to the hotel, you have to climb a ramp, for those with reduced mobility, this is not possible! For the price you pay at this hotel, we are going to a 3* hotel with better conditions for two weeks. I don't recommend the stay.

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4.6

Google reviews (1285)

Millie

Amazing stay! Stayed for 5 days (4 nights) in mid September. Good weather and good fill of people. Staff were amazing, helpful and attentive. Special mention to Nina on reception and Alejandra in the dining room. Room was perfect size for 2 - had a standard balcony room. Really clean and had the right amenities. Amazing rainfall shower - quite accessible to most. Small fridge in the room to cool our drinks overnight. 2 big pools outside (plus kids pool) and 1 smaller pool inside with the gym. Never had to wait for a Sun lounger - could always get one in the sun. Super lovely staff in the bar/ poolside. Good prices for lunch and snacks too.

Adam Walding

Excellent stay! Room was well furnished, communal areas well kept. Plenty of space for bike storage overnight if you're renting bikes. The system where you're allocated a table for your stay and that's your table throughout works well (especially as a solo traveller). All staff were friendly, and the 'skip room cleaning and get a 15€ drinks voucher' was a great incentive. Plenty of variety at the buffet and different options each night. This hotel is a little off the main strip (an advantage in my opinion) but is still on the main Can Picafort - Alcúdia main road with all the good transport links. If I'm back in Alcúdia, would book without hesitation.

Gabriel Laguárdia

An excellent place to stay! With a super friendly staff and really good food, it can't go wrong. I had a 2-meal stay (breakfast and dinner), and I ate much more than I should. It's a family hotel, with comfortable rooms, and all rooms have a view (you barely can see the ocean, but it's a nice view nonetheless). The staff is super friendly, and on all meals you stay on the same table, which allows you to get to know and be known by the staff. I give a special compliment to Rosa, which was super nice to us (me and my wife) well on the meals. The bar by the pool was also good, and I recommend the paella. It has a very good value for the money (around 15 euro per person). The dish is for at least two, but can easily feed 4 people. Overall I recommend it. The downside is that the dinner does not include drinks (you have to pay for them). The location is good, but can be a downside if you are looking for a place on the beach (1-2 blocks from the beach).

Red One

I recently returned from a wonderful stay at Grupotel Marítimo, and overall, it was a fantastic experience. The hotel is ideally located, offering easy access to the beach, around three minutes walk, and nearby attractions. The staff were incredibly friendly and accommodating,always ready to assist with a smile, especially Isidor at the restaurant .The rooms were modern, spacious, and impeccably clean. The facilities, including the three pools and fitness area, were top-notch and well-maintained. Breakfast was delicious and offered a good variety to start the day. Additionally, if you choose to skip room cleaning, you’re rewarded with €15 worth of drinks, which was a nice perk during the stay. However, the one downside of my stay was the air conditioning. It was quite noisy, which made it difficult to get a full night’s rest on some occasions. While everything else was wonderful, this small issue did affect the overall comfort. Despite this, I would still recommend Grupotel Marítimo and would consider staying again if the AC issue gets resolved. It’s an excellent hotel that offers great value for the price!

Martin Kalužík

This hotel is a great place to stay during your vacation. The rooms offer everything a person would need for their vacation. They try to limit single use plastic so if you need any special amenities they will get them to you. During your first dinner you will have a table assigned for your whole stay. One thing to keep in mind is that drinks are not included during dinner. The food is amazing! I probably ate too much during both breakfast and dinner. :) The selection slightly changes every day. The hotel also supports saving water so if you decline cleaning for a day you will get 15euros for drinks. The location is not bad and is situated close to the beach. Keep in mind you need to walk about 4 minutes to get there and during summer the beach can get crowded. Overall great experience! :)

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3.9

Google reviews (728)

Linda Helena Vincze

Our dream came true and we were lucky to stay at the lovely Costa Palma hotel in Cala Major on our honeymoon! Everything was truly amazing! Sending hugs to our favourite receptionist man! Thanks for making us feel at home! We hope and pray that we can go back soon! Greetings from Sweden! (Linda & Peter)

Paul Pralea

Nice and clean hotel. Very friendly staff. Good european breakfast. Nice ,clean pool. Very close to the beach. Amazing views from the room. Good value for the money. Adults only, big plus:)

Tarun Agarwal

Firstly, let me address the question of safety/stealing. I personally was cautious after reading a few recent negative reviews. However, after 4nights stay I can HIGHLY recommend this hotel. Pros: 1. Super easy access to one of the best beaches in all of Mallorca 2. Fantastic breakfast spread 3. Great connectivity via public transport 4. Variety of casual restaurants/bars near by 5. Super market

Ivan Angelov

Service and location are equal to perfection, but the windows are discouraging the whole experience when the night comes, you can clearly hear anyone's conversation. The main issue comes from the lack of PVC isolation and sound proof technology. The hotel needs some improvements in this area. I will give it a proper 3.5/5.

First Love Yourself

location is good, nearby to beach & restaurants but the SERVICE, STAFF & WAITING time is toooo long. Dont arrive before 3 pm, they are pretty uptight about not giving the rooms before that. Staff is also pretty dumb!

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3.9

Google reviews (1241)

SUPERIA

Me and my wife had a lovely time staying at this hotel. The room was clean, with a fantastic balcony with veiws overlooking the beach and marina. Hotel staff were very friendly and helpful with booking taxis. Breakfast catered well to my wife's nut allergy and gluten intolerance and food cooked fresh each morning. The chef went above and beyond. The pool is small and more of a plunge pool but bigger than the sister hotel Las Arenas and perfect for a dip after a sunbathe on the sun deck. Drinks and snacks are really well priced. Live entertainment on Wednesdays and Saturdays was great. My only issue was that the TV was all German channels. Would definitely stay here again.

Carrie Brady

Great location, just steps from the beach and walk and cycle way. As a vegetarian, I could have done with a little more variation in the breakfast buffet, but otherwise, it was very good value. Would recommend.

Jen

Hotel fab, staff were very helpful, The hotel was clean and modern. We had a sea view, and it didn't disappoint. Would stay again, only negative was the breakfast,not to our taste. Bland and over cooked

Richard Craig

Hada great stay. 4 nights. The place was tidy and well maintained. The smorgasbord changed daily and was delicious. All the staff were freindly and professional. Location was great on the corner of Can Pastilla beach front top end

Сергей Куренков

Very close to airport that’s why too loud at night. Placed in a first row from sea side. Bath in the bathroom is a big plus. Rooms are cleaned but a bit “tiered”: furniture, balcony and even floor not in best condition.

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3.8

Google reviews (1419)

Klaus

We've stayed here for 2 nights and everything was very nice. The rooms are spacious and clean. They clean them once a day. The food is good and they have some interesting varieties of local cuisine. The view is amazing. Magaluf Beach is for the people who stay up until late and party. If you want to go early to bed, this is not the right place for you. They have paid private parking if you come by car. I can't stress this enough; the view is spectacular.

dillon corriander

This is a 3 Star hotel claiming to be 4 star due to its location. If you book here you must have a room with a sea view, it's a terrific view with sun on the balcony from around 10.00am till 18.30 depending on the time of year. Big rooms but basic, very small t.v that has English channels, no tea/coffee making facilities but does have a fridge. Room cleaned every day, new towels every day probably because they are soaking from the shower flooding the bathroom floor, slip hazard if you're elderly, paddling pool if you're young. Food is ok more like school dinners rather than a 4 Star hotel. Swimming pool is small given the amount of folk staying, however the sea is a 2 minute walk.At the quieter end of Magaluf almost at Torrenova so much quieter at night. The hotel has an entirely different view of All Inclusive than any other hotel we have stayed in. A bus stop is 10 mins away with buses to Palma every 30 mins.

Marta Costa

Just Perfect, the view to the beach is BEAUTIFUL, and the restaurant is with the beach view, the Staff are really kind, the Lady from reception (Ana) was super kind , the housekeeper always say hello , the food was good. Location is perfect as you have the beach just 2 min walking. Only thing I didn’t like was the room I stay was to the “city” way soo because the nightclubs or bars I couldn’t sleep properly because of the noise from outside

Joël Super

Great view, great location for young people who like beach and party and the service was over the top. I had an accident and had to stay in my room and balcony for most of the vacation and the staff was extremely friendly and helpful. Service was an absolute 10/10.

Nurlan Orujlu

Once you make a shower the water goes out the door. Two times I complaints to the receptionist, there was not any reaction. I got half-board and used the dinner only one time because of the poor quality of the foods. The bathroom is full of hair. Hsk team cleaned only floor. Only the good thing is location of the hotel.

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4.1

Google reviews (1231)

Marina Sakerman

The hotel provided an exceptional experience. Its location is advantageous, being in close proximity to the beach, restaurants, and shopping establishments. The staff demonstrated remarkable friendliness and professionalism. The breakfast and dinner were amazing! They had a huge selection of food. The swimming pools were well-maintained, and the sunbeds were comfortable. The bar offered reasonably priced beverages, and the pool area was enlivened by pleasant music throughout the day. I am particularly grateful for the complimentary gesture from the hotel in acknowledging my birthday, which added a thoughtful touch to my stay.❤️ Overall, I thoroughly enjoyed my experience at Sol House The Studio and intend to return next year.🙏😊

Olga Nilova

We booked this via on the beach and it had 4 pictures of another hotel, this was very disappointing. It is in a very loud location if you want an easy quite night to choose one away from the centre. Room it self needed work doing repair and repainting a few bits and bobs. Overall it was good and great food, food was amazing! Also staff were very helpful! I would suggest they replace doors on the balcony more sound proof and do a bit of redecorating and there would be nothing to complain about!

Tebi Nepoznat

The hotel is located in a nice location near the beach, surrounded by markets, fast food and bars. The staff is friendly, always in a good mood and ready to help in any way. The internet covers the room, the whole hotel and we had no problems with that. The food is varied on a buffet basis. Disadvantages - For a married couple, double beds are a bad solution! Sleeping in the middle is mission impossible! Every other day we had to pour water into the cauldrons for physiological needs, the ventilation air conditioner works occasionally. Those are some of the shortcomings of the hotel. The complaint can be because order and peace are not respected in the middle of the night when mostly British tourists return and they are very noisy and inarticulate. British women will be recognized by their weight and false eyelashes, and they are usually the loudest! If we respect home order and peace, we at least deserve the same in return! Thank you!

Angela Campbell

Great location within easy reach of the beach, shops, bars and nightclubs. Rooms adequate and clean with a small balcony. Breakfast buffet has lots of choice. Lobby and bar area are good with reasonably priced drinks. Bottle of decent wine €15. Noisy at night so if you want a good sleep at night forget it but otherwise a great place to stay in the heart of Maga.

Adolf byström

It was a bit of a bad experience. You can't sleep comfortably, screaming everywhere and no one cares about them The elevator was out of order for two days and you had to wait in line to get up and we were forced to use the stairs. There is no closet with doors in the room. The bed is not comfortable at all, it makes noise and the mattress is hard. The air conditioning blades cannot be controlled. You have to climb to change their path. I do not recommend it

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4.5

Google reviews (536)

Fanni Besenyei-Koronczi

Great hotel with great people. I cannot eat gluten, so the kitchen staff informed me personally every morning and night what can I eat. They gave me gf bread every morning backed in separated bag and they were really nice every time. The room was clean and comfy and also the balcony was really good with view for the garden. The garden was beautiful, they have a pool as well and the beach is really close only 2 minutes by walk. There are a lot of shops around.

Carl Smith

Nice hotel, the pool area is nice with good loungers. The hotel areas are up to date. If you order food, it is nice and well priced. We were half board but only had dinner on the first night. Breakfast is okay. The rooms are up to date and very nice. The only thing is there is no kettle to make coffee on a morning. The location is very close to the beach, but not a lot else in the area to do. You're very close to the bars and restaurants. I would recommend this hotel if all you want to do is relax, but there are better areas if you want to enjoy the culture in Majorca.

Rokas Jasionis

Booked around 20 rooms as our wedding accomodation for us and our guests. We had ourselves top floor suite with nice terrace overlooking the sea. The quality, cleanliness of the rooms was really good. I have been in contact with Mrs. Esperanza before arriving to the hotel, to align everything so that the guests would be easily accomodated! We even got additional discount on the extended stays! All of the issues were solved before we thought we had them. Anyway, big thanks to Mrs. Esperanza and her colleagues at the front desk, as well as cleaning lady on the 5th floor. Truly and honestly recommended by me, my wife and 36 guests we have stayed together with at this hotel!

Alyscia

Stayed here for a week with my 10 year old daughter and couldn’t have asked for a better stay. The rooms were cleaned daily, spacious and had a balcony. The hotel is also only a short walk away from the beach. We had breakfast and dinner at the hotel which was buffet style, plenty of options and the food was great. The wait staff are the best, Fabian and Jose who served us everyday were amazing! Will definitely come back to stay again.

runner bean

Stayed here end of April and it is a lovely hotel, ideal for cyclists like me because they allow you to keep your bike in the room, this is important as bikes are very expensive now. I booked here for this reason. Room was modern and clean, food was very good with a wide choice. Location ideal for cycling, close to the mountains and cap formentor etc also generally cheaper than staying in Alcudia or Puerto Pollencia. My room was on the ground floor so road traffic and hotel evening entertainment noise was a bit of an issue, maybe need to close the doors on the corridor going to the rooms? With ear buds it was ok. Will definitely be returning, overall a lovely hotel and a great holiday

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4.3

Google reviews (1221)

Emmet Barry

Fantastic staff. So friendly. The lady on the front desk on the last day was amazing. Plenty of activity for children included. Pool is very good. Food is OK. Beach is lovely. Remote, so nothing within walking distance. Great time Plenty to do.

Terry B

the location of the hotel is very remote with nothing nearby apart from the beach. you could only go all inclusive if staying at this hotel. the rooms were very nice however we had to move from our first room due to the fact that it backed onto the kitchen and the cooking smell was terrible. we mentioned this to the reception staff who were excellent they offered us a smaller room in a better location which we chose and the view was a lot better. All the staff at this hotel from the reception to the waiters in the Bar were excellent and a credit

Veaceslav Ursachi

Great hotel for family holiday. Great service. Even on the first day the staff made me feel like an important guest :) Room was cleaned every day (in full). Food is nice as well. Everywhere on the territory of the hotel you can enjoy any cocktails, beer, ice cream or snacks. So thank you for great hospitality.

Hanna Szczesniak

(+) Definitely recommend - a good value for money stay for families with small kids, irrespective of the weather. The hotel is utmost child/toddler-friendly. We really appreciated the super-friendly and service-minded staff (especially receptionists and animators), room layout, and pool/playground facilities. The food was excellent. (-) Some potential for renovation of the facility. A humid smell in the rooms, usually associated with dirty AC. Also, terrible noise (reaching our room in Building 1 from neighboring hotel VIVA late at night and very early morning) of dumping glass bottles into garbage containers, in a service road separating our hotels.

ian carline

We have stayed here for 4 days and I would definitely agree that it's no way near a 4 star hotel and very expensive. You can find better for the money. The staff are amazing, extremely friendly and helpful. The front pools close the the beach are the nicest, they do not use chlorine or sea water which is brilliant for swimming and your eyes. The food is good but not amazing, we got a little bored after 4 days. Small kids will love the kids club but its across the road from main hotel so not onsite. Staff their are incredible with the kids. Drinks menu are good. Pool bars are good but not 4 star. Generally ok but expensive and in need of a paint job and updating. Inside the rooms are nice and bathroom is good but it does smell of sewage every now and again when someone flushes or runs a tap.

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4.2

Google reviews (1460)

Rupert Willis

Staff were great and really helpful. Food was nice and the breakfast had lots of options. There is a very nice gym and a spa although we didn't use this. There is a play area for kids as well. We did think that the rooms were a little dated and could do with modernisation but saying that they were very clean! The bar was reasonable price wise but a little small. Location wise, it is about a 10-minute walk to some really nice beaches and a fantastic (albeit) expensive marina. Just going to look at some of the mega yachts and picking your favourite seemed to be a daily occurrence! All in all, we had a very nice stay here and would definitely consider it again if we were to return.

Alisa Cerniavskyte

+ We were looking for a reasonably priced hotel with a large swimming pool. We didn't want to stay here at first, as the rating was quite low - only 8 - but the hotel met all our expectations and even exceeded them. Great gym, good breakfast, comfortable beds, excellent air conditioning, parking (normally its cost is 7 EUR per day, but since the gate was not working, we parked for free), big pool with plenty of sunbeds. The location is also superb - the capital Palma is a 15 min drive away, with lots of restaurants and cafes around. - As we left early - 7:00, we didn't have time to eat breakfast, as it doesn't start until 7:30, so I would recommend bringing the breakfast start time a little earlier. Also, I think the breakfast should have a bit more healthier food options.

Justina Okigbo

Beautiful hotel, good customer service. It has everything you need so, you can just stay in and relax. It has its gym, an indoor and outdoor pool. Guest have access to the spa which has its pool, sauna etc. There’re options for different types of massage and facial treatments at a cost. The only issue I had was my light going off one time I stayed in all day, but that was rectified when I brought it to their attention. It’s surrounded by different stores, 3mins away from the bus stop, variety of restaurants around the area, few minutes walk to the beach. There’s a luggage area if you have to check out, but your flight is at a later hour. Overall, I had a good stay. I would definitely recommend.

Rafaela

The rooms are well clean and the staff is nice. Buffet has a lot of options and the food is good. During breakfast, cooks make pancakes or eggs on the go. On Saturday, dinners have a chocolate fountain, with candy and strawberries. This is a nice touch for kids and adults!

Brian Michels Schurmann

So perfect our family came back two years in a row. Very friendly staff and situated away from all the buzz but still just a ten minute walk from nice cosy beaches

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4.6

Google reviews (1259)

Marisa Holman Saunders

This resort was a kids paradise. My 4 year old son had the absolute time of his life. So many wonderful activities (Pirate Mini Disco was jammin'!), the kids pirate ship pool, mini club activities, numerous play areas. Beyond epic for kids. The staff went above and beyond. Completely leaned in to Halloween. They made our stay so lovely. We enjoyed the beach and our room was perfect for our family of 3. We even got out for solo and family hikes in the area. Highly recommend if you are looking for a getaway with a young family.

Chris Vale

We were very lucky to be upgraded to a Seaview apartment with rooftop deck complete with hot tub. The room is incredible, and so are the views. There are a lot of young families here, but we don't mind that energy/chaos. If you are looking for peace and quiet, perhaps look elsewhere. It's a bit like being on a mega cruise ship, only with cabins 10X the size and overlooking a beautiful beach.

Vincent Lavier

Spent a few holidays there and was always greatly received. If you can, the Selection Club is a huge upgrade : quieter, cleaner, better views, better service and better food. Special thanks for the Terazza staff who always anticipates our needs. The beach is not far away and is amazing, we swim in october. Will go again next year.

wiola wozna

Our family (2+1) spent there a week in the middle of September. Definitely it was one of the best hotel we have ever been. Everything was perfect. Staff and service was friendly and very kind. They love kids! The biggest advantage is location - next to the main, beautiful beach. Best view ever! 4 directed gates to the beach, so always was close to the hotel. Menu was fresh and delicious. We have had an all inclusive option, and it was worth of every pence. Food was available all day, so for example even you weren't on dinner you could eat fresh and tasty meal in the restaurant next to the pool later. Good option was always available kids menu. The desserts were amazing. The main canteen is huge, but the waitresses works sooooo quickly and was always clean on the tables. Very nice landscape architecture around the buildings. Beautiful flowers, trees etc. It is really pretty. Just a minors issues: The Water in kids swimming pool could be heated The sofa bed was quite uncomfy for sleeping. We have rent a car in the airport and there is no dedicated car park in the hotel. The public one is very busy most of the day, so be prepare to park your car on the road in some distance from hotel. Anyway, definitely we will come there again next year. Truly recommend everyone.

Kate O'Herlihy

We had a great stay here last week - I have to say the service was exceptional, all the staff were extremely professional, friendly and helpful, I was very impressed. Our kids (ranging in ages 0-7) loved it, which made it more relaxing for the adults. It was a bit too remote for us as we were not staying on an all-inclusive basis and there's very little on offer outside of the hotel, but that remoteness meant that the surroundings were stunning, the hotel overlooks a beautiful beach and it's not at all built up or busy.

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4.0

Google reviews (493)

sabrina “Sabry” perletti

What a lovely experience!! The hotel is not new but very well looked after and only a couple of minutes walk from the beach. Quite cozy and has the “Family run” vibe. All the staff at reception, dining room ,pool bar including maids were always super helpful and friendly, that made our holiday Great! Pool not very big but nice and amazing sea just down the road. Little entertainment, kids game,free table tennis and a pool table (*2 euros per game a bit too much should be free for all inclusive guests). Every other night evening show if you don’t fancy going out

Ev Ma

I'm really enjoying the place. Excellent location, very close to the beach. Huge variety of choice during breakfast. Friendliest staff. Excellent view(room 221) The only small problem is noise isolation between rooms, but it's a minor problem :) Thanks to Grupotel Alcudia Suite

Bogdan Marcelan

My wife and I stayed in the hotel for only one day. we got apartment with a lot of space. It was partially renovated (bathroom), but the rest of it still needs a lot of renovation. An exceptional terrace. Breakfast was very good. The lady at the reception is very friendly.

conor mcinerney

My girlfriend and I came for a holiday fro Ireland. We had a great time. The rooms/bar/pool were amazing perfect. The staff were very helpful especially Vanessa & Samatha. Excellent

Norman Anderson

Everything was really good, staff brilliant small enough to make it very friendly. Breakfast was hot & cold but very continental.

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4.2

Google reviews (355)

Катерина Иванова

We were in the hotel only for lunch. The service wasn't great. When we asked the waiter about what was in one of the salads, he didn't know, and he didn't go even to check. One of the things in our order was paella with chicken wings. The dish smelled disgusting, and it tasted like something was rotten. We asked the waiter to take the paella back and to leave it out of the bill because we didn't even touch it. He refused, and we had to pay it. Nobody asked us why we didn't want to pay. The experience was disappointing!

neil hutchison

We only ate there but the price and quality of food is spot on especially as its 5metres from the beach.

Lorenzo Marcon

We've been in the hotel for a week at the end of July. The location is amazing, just in front of the beach, and some rooms have a great sea view on the promenade and the beach. The other side of the medal is that in some days there can be a lot of noise in the street, with very loud music until 4am. The insulation of the rooms is not great either, so if you have loud neighbours you'll hear everything. The rooms are clean and in decent state, but the fact that you have to pay for everything (the safe, use of the fridge even for personal stuff) is frankly ridiculous. The hotel overall would make a much, much better impression if room rates were 5 euro higher, but include safe and fridge in the stay by default. The service is good, the staff is friendly but very strict with (non Spanish) timings for the restaurant. The food is generally good and showcases a mixed European/continental selection. Overall I think it's a good choice for a short holiday in Cala Millor.

Staffan Helgesson

Location is great. BUT things you would expect to be free are not. Both the fridge and safe that are in your room the hotel charges extra for. Also only one of the beds have electricity by the bed so if you wanna charge your phone that is challenging. Also room interior is of low/old quality and electricity sockets dont all work. Beds also have sheets with plastic underneath which makes sleeping uncomfortable. Would not stay again and would definitely not recommend. There are several other hotels with similar location.

Maria Vodenicharova

We ordered paella. The smell was awful. They took me

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4.1

Google reviews (621)

Molly Feltham

Really happy with my experience in this hotel! Every single staff member was super friendly and helpful, food served every meal was delicious and varied. Rooms were spacious, clean, and modern, shower was a great pressure and temperature, plenty of room in the bathroom it wasn't cramped at all! Aircon in the room was great and worked so well, balcony was lovely with great views. The entire hotel was very clean and well kept, modern interior and pleasant appearance inside and out. Pool area was nice and clean, lovely atmosphere, pool bar staff were friendly, drinks were varied and plenty of options available, food served through the day at the pool bar was great to snack on! The only thing is that the layout of sunbeds and the dining room are both quite cramped and very close together but it wasn't a huge problem as the hotel wasn't very busy. Would definitely return again, me and my mum had a brilliant week's stay here.

Joy Powell

Just packing after 11 nights stay here. Hotel is spotless, very clean and smells clean. Good quality food 3 times a day plus a great snack bar by pool. Drinks are very good some times you may have to queue at snack bar. Staff are all very friendly and polite. Full marks to the chef Valentino always got a great smile 😃 and very friendly. Great entertainment team the shows were also very good. We will be back next year.

Michelle Bouch

Lovely hotel 5 mins from the beach. VIP area was excellent as it was low season. Plenty of choice for food..but unless it was from the grill it was tepid. Guys you need to take a look of your hot holding practices. Both my partner and I had upset tummy immediately after consuming scrambled eggs. Sort the food and you would have full marks.. it didn't spoil our break however. The views were fantastic.. the staff friendly and the alcohol plenty.

Jason Mcloughlin

Impressed by the quality of food on offer. The outside grill is a bonus. Staff are lovely and the place is spotlessly clean. 1 minute walk to the beach and the main bars and restaurants. Entertainment in the hotel is good also, the kids loved it. Will definitely book to stay again

Nicola Shaw

The hotel is nice enough. Clean and practical. Pros: location is great. Room is nice. Clean. Staff are lovely especially in the restaurant (Terese (I think was her name) was great with our wee girl and the animation crew tried to get our 2 year old to join in. Cons: lifts are limited in space and frequency. Prepare to walk up and down! Pool bar was always under staffed always a queue. Though pictures show a shoot I to the kids pool there isn't one. Pool doesn't open till 10am which late in the day for those with children. Overall not a bad hotel. Food was fine, plenty of choice, does get a bit samey but that's the nature of all inclusive not worse or better than any other I have been to. We did chose to eat out a few days.

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4.4

Google reviews (590)

Linda Lockwood

Lovely hotel spotless. Only issue average breakfast, cater mainly for Germans lots of different cheeses and ham. Hot buffet was cold no English selection. Good location.

Sascha K

Impressive from the outside. Mediocre on the inside. Decent size room but upkeep is clearly lacking. Floors are warped and have holes in them throughout the room with water damage in the bathroom. You have to pay 3 EUR a day to use the safe in the room? Just absurd for them to charge for a normal hotel amenity. Plenty of TV channels didn't work right and would randomly cut out. The breakfast buffet was large and decent. The location is good and walkable.

Katrin Hagen

Nice hotel with sufficient parking options (mid-April) and a pleasant atmosphere. Roof-top terrace with a great view. We had a beautiful sea view from the balcony and a quiet room at the end of the corridor with minibar. Late check-out option available for 30€ (open end). Negative: Mediocre quality food. Unfortunately without labeling, so as a vegetarian I didn't even try much of it because it wasn't clear whether there was meat in the food. Sometimes not refilled at all or too late. The water is chemically treated and feels very oily on the skin, so that you have the feeling of not getting really clean when showering or washing your hands. The mattresses were already very worn, so we turned the beds. It was better that way.

Jeanette Knox

This was a great find..hotel is modern, clean ,location between cala bona & cala millor..All staff were so friendly & professional. Both the main pool area & roof top were fab. Our favourite was the roof top ,as views were amazing. Hotel put on a tapas lunch for guest which was free was a grt touch & much appreciated. Breakfast had a good variety We ll be back 🌅

zoe wang

The hotel Sabrina playa in Majorca is appalling, location is remote, staff are uneducated, service is very poor. Receptionists cannot speak English, let alone other members staff. All staff are rude and unhelpful, especially receptionists! The only thing they are interested is to get money out of you, even safety box in the room charges €12 per day otherwise can’t use it. It is no where near 4 Star hotel!

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4.3

Google reviews (1749)

Mja Nvn

Beautiful hotel with great views and marvelously comfy beds! The buffet is huge and offers so much and even has e vegan section! The best part of staying here though, was the amazing staff! They were all so kind and welcoming. I was sad to have to say goodbye. 10/10 would recommend and will gladly be back any time! Thank you for this lovely relaxing stay ❤️

Garry Lew Your Estate Advisory Realtor

Visited 11/10/2024 - 14/10/2024. The following sharing are based on our unbiased personal opinion and experience No kids allowed! My wife told me! Located close by the airport and just by the beach. Rooms assigned to us was a sea facing and beautiful sunset view. Cool breeze paired with beautiful sunset view is the best combination. Plenty of restaurant and supermarket along the beach. Beach 🏖️ was cleaned and sand are fine. One of the best clean and beautiful beach I have visited. Service staff are helpful and welcoming. Buffet breakfast and dinner are good. We are spoiled for choices for the days we stayed in this hotel. Follow us for a gastronomic experience and discover the world finest in its purest form

Joa

The corner room with sea view should get 6 stars. 2 balconies with spectacular sea view. right from your bed. Yes it is a small room but it is very clean with a nice bath and comfy beds.

Laura

Solo female traveller! Felt very safe in the hotel and surrounding areas, lots of restaurants near by. Hotel was clean and mostly modern. Main outdoor pool is to die for with lovely sun bathing areas. Breakfast was good. Staff very friendly. The only negatives were fairly thin walls (I wore ear plugs) and I didn’t sleep too well as the pillows weren’t great. However I am already looking at returning, so all in all a big thumbs up!

Gilly 85

Great location, pools outside are fantastic. The service staff was very friendly. The cleaning ladies are really great. Gym was small but had all the stuff you need, welness are bit old and did not like the idea of it being used multiple times per day without being able to clean. The rooms are good but walls are terrible. You hear the television speaker from your neighbour louder in your own room! Terrible The food is good but the desserts for some reason not one I could enjoy. Wasn’t aware of having to pay for the drinks. Overall recommend it but not for long…

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4.2

Google reviews (1058)

Michael Palmer

Reception staff are a mixed bag, some friendly and helpful and others less so. A room safe is listed in the included room items, but unexpected charging of €27 for hire of it for a week is unreasonable; especially just having handed over the ever-unpopular tourist tax! I was on the 2nd floor. The corridor carpet was very badly worn and stained along entire length. My room door stuck to the floor on opening /closing. It needed 2 hefty shoves to enter and, on a morning, probably woke everyone still in bed. In the bathroom, the shaving mirror was hanging off the wall. I needed to fix this with my bike tools! The cleaning staff that serviced the room daily, will have known about the sticking door and shaving mirror, so either they didn't report it, or they reported it and management chose to ignore it. Many hotels have a small balcony clothes drying rack. There seemed to be a housing for one, but no rack. This would have been helpful. The room was clean and otherwise well equipped. However, for a so-called Superior room, it was on the small side, with quite limited clothes storage. Bearing in mind I had sole-occupancy, 2 people would have struggled. Restaurant: Staff worked hard, but an occasional greeting and smile would have been welcome. Breakfast. In respect of the cooked option, some days there were no mushrooms or beans and sometimes absence of boiled, scrambled or fried eggs. Porridge cold. Evening. Sometimes very limited vegetables available to go with meat or fish dishes. Very cheap quality dessert options and nothing memorable. Restaurant excessively noisy, making conversation extremely difficult. No quiet areas on retreating to lounge and music far too loud to allow conversation here either. Many group members retired to their rooms early to escape the racket! In summary, I think the management pack their guests in, and in many ways, take them for granted, with little regard for their comfort. Our large group are uniformly agreed, we would definitely not go back!

Suzanne Calder

Great hotel for families friends, couples and bikers. We go all inclusive so no worries about paying for anything. Food is good loads of choices. Staff very helpful and friendly. You can rent an iron for use then get your money back after using it. The rooms are cleaned every day and have kettle & tea coffee cups in them plus a fridge. The hotel has lifts too. Outside a pool bar where you can get snacks and lunchtime food. Round the back is a new play park for kids and tennis for adults. There is a Spa too inside the hotel. Its situated about 5min walk to beach shops over the road and pubs and restaurants around the corner.

S W

We stayed here for our recent holiday and it’s a decent enough hotel in a nice location. We went all inclusive which was good although I would say the food isn’t great and there’s not a massive selection. Wasn’t a problem for us as we had intended eating out and got our moneys worth from the drinks. Unfortunately I booked a room without a balcony and only realised when it was too late to change it. That aside the room was alright and it was cleaned every day. One downside is it was just down the hall from reception and could be very loud. All the staff around the hotel were very friendly and service was good. There was lots of entertainment on both during the day and evening if you’re into all that. Lots of cyclists stay here and there’s actually a bike rental attached to the hotel. The hotel itself is very cyclist friendly. It also means round the pool tends to be quieter during the day so easy to get a sun lounger if you’re not a cyclist (or on a recovery day).

Cathy Ellerbeck

We stayed here July 2023 2 adults and a toddler. For all inclusive the food was amazing, especially as I’m a fussy vegetarian! The pools are great, a huge water slide area for kids, plus a really good outdoor play area. And they have a foam party once a week!! Next time we would upgrade rooms as it was just a bed, no seating area indoors. The only negative is that the balcony lights go off at 11pm and we liked sitting outside playing cards. An amazing hotel, we will definitely come back!

Ann Kennedy

We have been coming to P Park for many years. We had a couple of problems with our superior room, we did not like the new layout, totally impractical. Open rails to hang your clothes, no drawers, a bench where the wardrobe used to be, but Jose the manager was brilliant. We were able to move rooms (luckily it was mid September) without any fuss, he was very professional and understanding to our needs. After we moved rooms we were very happy at the hotel. Lovely sea and pool views from our balcony. Thank you Jose!

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4.4

Google reviews (440)

Rob Oliver

Had a wonderful week at the JS Sol Alcúdia. The breakfast and dinner buffet was always very tasty and staff were very accommodating. The hotel pool was enjoyed by our son and he loved saying hello to the lifeguard. The hotel also has an adult spa area my wife and I enjoyed relaxing in. The hotel is a short walk from the beach and main road for buses. It also has nightly live entertainment. We would recommend staying and come back again. A bit of a warmer outdoor pool and slightly earlier evening entertainment would be our only suggestions. Thanks JS Sol.

Alf Phillips

Great hotel, the staff are fabulous and there was always hot water for showers. There's a lovely little Spa on floor 1 which overlooks the child-friendly pool. Hotel rooms were a bit small but that was my only complaint. Rooms cleaned daily, towels also changed daily. Allergy information available from the chefs in the restaurant and they were always happy to advice. Shout out to Daren, made great omelettes every morning. All the restaurant staff deserve a mention, including Antonio with that lovely smile.

Felipe Covolam

Everything was great! Apart from the toilet cleaning, not the cleaners' fault though, there were really notable black moulds on the shower glass, it needs maintenance, changing the white silicon. Nadini the German lady at the reception was amazing taking care of every simple things that we needed at the time. Truly lovely lady, my wife was enchanted by her customer services. Breakfast with loads of options, we did not try the dinner but looked amazing as well.

William Bootman

Excellent hotel relaxed atmosphere waiter/waitresses very helpful, ideal holiday destination.Pools to cater for everyone non swimmers etc.like the bit where you can walk in like on the beach.l can swim my wife a non swimmer we both can enjoy the pool. The food is amazing so much choice,ideal for me as I am getting back to my normal weight after a recent illness where I lost a lot of weight. Keep the standards up.

Emer Fallon

Currently staying at this hotel, from check in till today I wouldn't recommend this hotel. We were asked to pay for our stay upfront with we did, we weren't offered any help to bring our bags upstairs or didn't get a welcome drink which other guests are receiving. The rooms are very small, the furniture is all ikea or similar standard. Beds are uncomfortable and we wake up with back pain during the night. The shower fluctuates between hot and cold and could easily cause burns. The hotel is not well maintained, signs are hanging off the walls, tiles are broken and cracked. The pool is so cold even in nice weather it's too cold to use as it's not heated. Food is only served until half 3 and there's very little choice. Service isn't great, left waiting a very long time. Nachos we had were brought out burnt. I think the hotel could be alot nicer if it was done up and revalitilised but in it's current state I'd recommend to go to another hotel. The price is also quiet expensive for the standard of the hotel.

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4.2

Google reviews (1354)

Peter Talbot

Superb location on the very edge of the town, near a river with ducks, herons and other wildlife but only a few minutes walk to the busy promenade and marina. Hotel grounds are massive, with loungers available by the pool and under trees. Pool is lovely, with a maximum depth of 2m. Food is okay, but not very hot. Plenty of choice. There is an outside eating area, overlooking the pool area and when I was there, I ate every meal outside. Entertainment in the evening was excellent. When I was there (October 24) most of the guests were German, with only a handful of British. Highly recommended.

Julie Archer

Fabulous clean, spacious hotel. The grassy areas near the pool have lots of sun beds and are great if you like some space and peace. There was loads of choice of food at mealtimes, couldn't fault it, though the restaurant was far too busy at times. Lovely short stroll down to the gorgeous beach. I thoroughly enjoyed my stay here

Colin Owen

Although the room was small it was comfortable, the only issue was the lack of electrical points. The rooms were well maintained and cleaned well and efficiently. The staff were excellent and helpful always pleasant and friendly. The dining facilities are well spaced and multiple serving points were well stocked. The location was great being near the beach and walking distance to the town. There were many lovely walks nearby and transport was readily available and regular. The grounds were spacious and the pool was large enough for everyone with enough sunbeds for everyone and plenty of choices where to rest. There was entertainment was varied and enjoyable and extra activities means there was plenty to do. An excellent experience all round.

Lynne Smith

My husband and I have now visited Hotel Exagon Park three times in the past year and have always been made to feel extremely welcome and very comfortable. The hotel attracts all age groups and there is a lovely atmosphere about the place. It is set in beautiful and spacious grounds and there are plenty of sunbeds close to and away from the pool area. Hence, by day, you can either relax in peace and quiet or enjoy the activities organised by a very enthusiastic entertainments team. Similarly, in the evenings you can relax comfortably in the indoor bar and its adjoining outdoor seating area or, if you prefer, be entertained down by the pool bar and stage. I would say the rooms are a little dated but they are perfectly comfortable with plenty of storage space and they are kept spotlessly clean, as is every area of the whole building. There is a good selection of food and all inclusive drinks with bottles of wine and bottled beer served at your table in the evenings. The outdoor terrace restaurant is a treat and the dining staff are brilliant. In fact, literally everyone working at the hotel is so friendly, hard working and exceptional at what they do. It makes for a great holiday and, no doubt, we will be back.

Marilyn Selwyn

What a fabulous hotel! Walk by the river to a beautiful beach. The public rooms are spacious, modern and comfortable. It has 3 Dining rooms and one outdoor area, with buffet and chef stations serving carved meats and fish. Bedrooms all have a balcony, en suite bathrooms. Solid well made furniture and comfy beds. Spotlessly clean. Set in manicured grounds. Tennis courts, a football pitch. Great outdoor pool. Also small indoor pool. The animation team worked hard to ensure children and adults enjoyed themselves. Evening entertainment was brilliant. Professional and friendly staff. Would We go again . That's a yes!

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4.0

Google reviews (2413)

Ash Siddall

Budget stay (can’t grumble). The staff were friendly and helpful, location not far from beach or Palma city. Not much parking outside the hotel, especially at night. The room walls were paper thin, you could hear when next door would shower or go to the toilet, and on one occasion even smell it. Other than that issue it was a reasonably priced stay but probably wouldn’t go again

Yasar Qazi

Had an amazing stay at Indico Rock! The staff were incredibly friendly and attentive, always going above and beyond to ensure our comfort. Rooms: The room was spotless, spacious, and beautifully decorated, with all the amenities I needed. Location: The location is perfect, close to key attractions and more importantly the beach, but we still got aquiet for a restful night. Food: Breakfast was a highlight, offering a wide variety of delicious options. For us dinner was optional but still much cheaper then nearby restaurants I would highly recommend this hotel to anyone looking for a pleasant and relaxing stay!

Dienek Sler

The hotel is situated very close to the beach. Great night life near. I travelled alone (26 years old) and had a blast. Good rooms, the rooftop bar is relaxing and food is good. Recommend this place if you are travelling alone.

Evan V

Budget designer hotel. Good place to lay your head at the end of the night but it’s catered to a certain crowd. We knew coming in that it’s for a rock/music centric demographic and that was good with us. But the some of the other guests in our stay was a bit eccentric. Yes everyone was pretty much German and the part of s’arenal that seems to outnumber the rest including locals. We had a night where we had to step over a passed out lady in the hall to reach our room. But I can’t fault the hotel on that. What I am not very happy with is that on check in, the gentleman man at the front wasn’t able to process my card (even though it worked all through the day) and I ended up cashing out the cost of the room with the ATM in the front so I was hit with a 13% exchange + my banks rate for the cash forward and I got 1 sorry, I’m not sure if the staff could have done anymore but it was pretty underwhelming service and I was left feeling under appreciated but oh well. Room was small but cleaned, I didn’t like the 2 single beds pushed to 1 deal but it’s was okay, the balcony was very NOT private and the walls separating the other rooms were waist level so we can have odd encounters with other patrons (we had people smoking on either side of us when we stayed) Rooms are fairly loud also hearing other guests and had 1 person moving their bed(?) or something for an hour at least I hope that was what’s happening. In the end I would probably recommend this for a budget option but nothing else, I didn’t have the food offerings as we spent our time out eating and exploring so I can’t comment on that.

iLio SredKov

I spent 4 nights here. The hotel is pretty new. Nice swimming pool area Bike storage and really small Fitness. The diner is just OK It's a Buffet and its good as like July It costs €15. The rooms walls are kind a thin You can easily hear your neighbor's conversation (music, sex, and bed) Oh, yeah beds are with rolls and they make a sound It makes me feel like i am on a camping or so. Noise from the road as my room was on the road side. If the price sweets u i can definitely recommend but if not then better looking for something close to the Beach. However my stay was pleasant.

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4.2

Google reviews (1182)

Johanna Dragomir

The room matched the presentation exactly. While it could have been a bit cleaner, we understand that it’s challenging to thoroughly clean a room in 30 minutes during peak season. We chose the half-board option for our 7-day trip. Breakfast was impeccable with many tasty options. However, dinner was basic compared to other Innside hotels we’ve stayed at. It wasn’t bad, but we would have been better off dining at nearby restaurants. The staff was always nice and friendly. The pool area was clean, had a beautiful view, and featured a DJ to set the right mood.

Vishnu

I stayed at here for a week and found it to be a charming and relaxing property. The highlight was definitely the rooftop restaurant with its stunning views and a long transparent pool. I particularly enjoyed sheltered area of the restaurant. The breakfast menu was just fine. There's room for improvement in some areas. The front office often had long wait times, especially during peak hours. Having more staff or implementing self-check-in and out's kiosks would be helpful. Additionally, the rooms, though clean, lacked the polish expected from a 4-star hotel. There were minor maintenance issues like visible access opening on the bathroom ceiling and dirty debris on the corner walls. However, the biggest drawback was the lack of soundproofing. I could hear everything from neighboring rooms and hallway noise, significantly impacting my sleep quality. This is a major concern for a 4-star establishment! Despite these shortcomings, I appreciated the unique nature of the property with its beautiful outdoor spaces and convenient shops. With some improvements, this hotel could be a truly exceptional stay.

Lau Rie

Unfortunately the hotel looks good from the outside but you can not expect much. Try breakfast is really bad. I never had such a terrible breakfast in a 4 star resort. The coffe comes from a old Automat. No option for vegan people. The rest of the food is old and not fresh. The breakfast room is always very dirty. Kids running and touching the breakfast with their hands. We always ate breakfast outside. The rooms are clean and nice. The service is friendly. Half of the pool is not allowed to used because it belongs to a private fitness club. So it’s not enough space for the hotel guests. I wish I would note this before. The location is in a party area, during the night you hear other tourists shouting and beeing drunk on the hotel corridor. If you want to go party it’s okay but if you want to relax I would not recommend. The hotel stuff is really friendly

Johnny Chirvasoiu

I recently had the pleasure of staying at Meliá in Mallorca, and it was an exceptional experience from start to finish. The breakfast was a highlight, offering a wide variety of delicious options that catered to all tastes. Every corner of the hotel was impeccably clean, creating a welcoming and comfortable environment. The staff's friendliness and attentiveness truly set this hotel apart. Special thanks to Juan and his team, who ensured every aspect of my stay was perfect, attending to the smallest details with care and professionalism. Thank you, INNSiDE Meliá Calvià Beach, for a wonderful stay! I look forward to returning soon.

Jennifer B.

I went with a friend in late September (so not peak season). The hotel was amazing. The rooms were clean and looked quite luxurious to us (only minus: no toilet brush). We had a terrace which was great to hang out. Sometimes at night you would be able to hear other guests when they walked past our room, but in those cases they were nearly yelling so cannot really blame the rooms for that (only happened twice in the week we stayed there). We had breakfast included and absolutely loved it, massive selection including vegetarian and gluten free stuff (gluten free even had its own little corner). The choices changed a little every day, we found something we liked every day. I took a video as well but google does not let me upload it, so sumarised they had: many different kinds of bread, buns, crossaints, donuts, pain au chocolates, scrambled egg, pancakes, hash browns, beans, different cheese and sausages, fruits, veggies etc etc etc. The staff was really nice, I twisted my ankle one day and the staff did everything they could to make sure I was okay (got me ice packs, asked if I needed a doctor etc). It takes barely 2 minutes to walk to the beach and the beach was really clean. There are lots of shops and restaurants close by so good for window shopping as well. We thoroughly enjoyed our stay and would definitvely come back if the chance arises. Would recommend 10/10. Just please put a toilet brush in the rooms :D

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4.2

Google reviews (1832)

Hunor-Chris Bocz

The food on the half-board plan and stunning views from the rooftop pool were definite highlights. The hotel’s location right along the coast made it super easy to reach both the city center and airport with quick bus connections. While some of the staff spoke limited English, and the main waiter was a bit strict (even borderline rude) about meal time limits, one standout waitress made up for it with her warmth and enthusiasm. Overall, a great pick for a short stay in Palma! Solid 4*

Cheryl Armstrong

My husband and I had a nice stay at Hotel Las Arenas. Located across the street from the beach, we had a sea view room on the 3rd floor with a balcony. The room was very comfortable to stay in. Our bathroom had two walls of glass with frosted glass in the center of the walls. The rooftop infinity pools and bar are awesome! Great views of the ocean and a wonderful place to watch the sunset. There are many restaurants to choose from in the area. A delicious breakfast is included and there is a nice variety of items to choose from. Also, the hotel is a 10 minute cab ride to the airport. We received a Welcome Gift of a bottle of wine but unfortunately it wasn’t delivered until 8:00pm with no glasses. I asked a couple of times for it but to no avail. We had to take it home on our flight. It would have been nice to receive it at check-in so that we could have enjoyed it then. Also, we received no information about the hotel when we checked in. I would recommend staying at the Hotel Las Arenas.

Sascha D

We booked this hotel for the location and it did not disappoint! Beautiful rooftop with lounge chairs and a pool. Amazing views of the ocean and beach as well! Rooms are fine but cleaning could be better. Bath towels are old, rough and raggedy (should be replaced). Breakfast could be better. I would stay here again just for the location and rooftop!

Tracey Rushworth

Fabulous hotel, the roof area was stunning, amazing views. Breakfast was delicious so much choice. Thoroughly enjoyed my stay.

Radka Krasteva

Amazing hotel. I was there last summer and I came back this summer because of its location and great service. The breakfast is very good and the rooms are sparkling clean. They gave me a beach umbrella to use and also free cava from the bar. I also found a free bottle of vine in the room because I booked directly on their website. I will be back.

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4.6

Google reviews (1016)

Natalia Merkusheva

Disappointment. I chose this hotel based solely on its high rating, but now I’m wondering if it’s even honest. Our trip was from October 21st to 28th, and we were given a room at the end of the corridor where we didn’t hear any other guests. For that, we’re very grateful to the hotel. Now for the disappointment – it’s about the attitude toward guests. We had an incident during the evening show where one of the performers sprayed paint inside the venue. This is toxic and can potentially harm people. The hotel didn’t respond to our written complaint at all. The second issue was the spa, which is clearly in need of renovation and cleaning. There was mold, poor ventilation, and even cockroaches in the hammam 😭. This hotel is not worth the price – almost 2,000 euros for seven nights. Additionally, the food was underwhelming. Breakfast was repetitive, offering the same options every day. I was only able to get salted fish twice throughout the stay; the rest of the time, it was just cold cuts and cheeses. The woman chef made delicious pancakes, but the ones prepared by the male chef were terrible—rubbery and unappealing. With so many drawbacks, I truly don’t understand how this hotel maintains such a high rating. Hotel, please be honest. People come to relax and have a positive experience. It’s sad to encounter such a careless attitude in hospitality.

Diane Farren

Just returned from holiday in this hotel from 3rd March 2024 7 nights. Had an amazing time even though it was out of season and most of the other hotels were not yet open. Hotel and staff are both first class. Room with a view listening to the waves was exceptional. Everything was very clean and tidy staff all worked very hard and did everything they could to make the holiday a great experience. The spa/indoor pool was lovely and it was free so as weather was a bit cool it was still great to have an indoor swim. Food .. what can I say so much variety and open fresh cooking too. Chef was lovely and so helpful and smiley he cooked lots of different things at breakfast and dinner. Food was self service and they had thought about everything down to special milks etc. Never had a bad meal plenty to choose from. The waiting staff worked so hard nothing was too much for them and all with a smile. The Bar served snacks and drinks during the day and in the evening there was entertainment on each night. During our stay the occupancy was mainly German people but we were never left out staff were multilingual and translated everything to us in English. We went to Arta Market with hotel but mainly we used the local buses or walked. It is very flat from the hotel right down to Player Bona a lovely walk along the Seafront. We both had a wonderful time thank you so much xx

gail Macc

Carnt rate this place enough, the staff are so polite and helpful, nothing is to much trouble. The rooms are nice and clean and tidy, they change the bedding every day along with the towels. Great location Plenty of places to eat

Olórin Istari

CM Play del Moro is a fantastic hotel which I can highly recommend to everyone. We stayed for a week and loved every moment. The location was perfect, the rooms were lovely, the view of the beach was amazing and the food was delicious. Also, a big thank you to Jhon for his fantastic live cooking, great conversation and all round excellent service. 👍

David Williams

We had enjoyed a week's holiday but met with unfortunate incident. My wife fell on the bridge over the pool and ended up in hospital for 12 days requiring surgery for torn leg muscle. Some of the staff said to us the bridge was dangerous and other guests had fallen on it. No member of senior management assisted nor enquired about my wife. I had to vacate the hotel the next day and was told I would be assisted in obtaining alternate accommodation, but no call came to assist. We've not had any communication with the hotel since I had to leave. This is a great disappointment as would otherwise recommend as a good hotel.

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4.3

Google reviews (1027)

Gabriel Haluca

The girls from reception are amazing. They made me come one more time in future. Everything was perfect. Perfect holiday and first experience with Spain. And very nice restaurant. Best breakfast I take there. And a nice view of sea. Must go one time at least.

Petro Soininen

Stayed for a week in March in 2 bed room apartment with half board. 20-25 min to Nadal Academy Hotel was at low capacity as it's not yet tourist season. This probably added to the positive experience. Beautiful location right by the sea. Most rooms have sea view. Clean everywhere. Very friendly and flexible service. Food was really good for a 4* star hotel. Good variety, live cooking stall at breakfast and dinner, great fruit and veggies. Fantastic lunch deal in March - 10 eur for meal and drink. Fresh tuna for 10 eur. Can't complain. Outdoor pool was closed for winter. Indoor pool is free and warm (30 c) Parking may be tricky in the summer. It's free, but spots are limited.

Michael CHAN

An apartment hotel of great value with spacious rooms. We are a family of 4 and there were 2 bedrooms and a sitting room with a kitchenette you can use to prepare simple meals. The downside is it is well maintained with signs of tear and wear in the rooms. There are no parking spaces in the hotel and you have to park on the street. I had no problem parking my car on nearby streets but I was there in early February which is low season there.

MW X

Nice seeview & great service. The hotel is getting on in years.

The Janis

The beach was 10 Meters from the Hotel away it was Perfekt for the family it’s just that it is really small and you don’t have much space but its okay and i loved it

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4.4

Google reviews (500)

Nicholas Kearle

We went as a family of 8. The rooms are well furnished with a balcony. The showers have good water pressure. I highly recommend the all inclusive board, the range of food options and drinks are definitely worth it. The quality of the food was quite good, and cooked to a decent standard. The facilities are good also, however the Finnish sauna needs updating. The staff were friendly and accommodating, happy to help with anything you needed. The location is perfect, right by Cala Bona beach and the marina. There's plenty of pubs, shops and restaurants. With the fantastic Cala Millor beach only a short walk away. Overall, a fantastic holiday. Globales Cala Bona Suites is an excellent option for your stay.

Liv Box

Absolutely fantastic holiday from start to finish. When we first got there the girl on reception (long brown hair and think she was English) was so friendly, so welcoming. Unfortunately my dad took ill whilst away after the first night and ended up having to go to the emergency urgent care, reception immediately gave him all the advice needed, booked us a taxi straight out the front door and straight to the place. Thankfully he got the antibiotics needed and started to get on the mend. The bar staff were incredible as well, once again so friendly, funny and helpful. All the waiting and chef staff in the dining room every meal time were so kind and again so helpful. The pool area was lovely and clean. The cleaning staff were amazing and the hotel and our rooms were clean everyday without fail. Good selection of food, less of the hot food and more salad / tapas bits but overall enough and tasty choice every night and the desserts were lovely! It was an absolutely lovely hotel, amazing staff and we will definitely be back. Thank you all again, 10/10.

Alexandria Cabezas

Th rooms were lovely, very spacious. The staff were welcoming, polite and friendly. Entertainment on the night which was good. Breakfast was good but felt there wasn't much variety. Great location just shame there is no music around the pool or games etc for the kids. More adults hotel. You have to pay for your safe, deposit for an iron and if you decide to have dinner, it's 24€ if your not all inclusive.

Michael Williams

Recently stayed at this hotel with a group of friends. I cannot speak highly enough of the staff who were always at hand and cannot help you enough. The rooms are large with an extra sitting room or second bedroom and the hotel is kept spotlessly clean by cleaners who seem to be there all day. We opted for half board and were not disappointed as the selection at breakfast was everything you needed and the evening meal selection was varied with the usual selection and a different country option each night. The pool area was kept very clean and although the beds were slightly uncomfortable for all day use they were all kept clean and washed daily. If you are going to this resort this hotel will not disappoint you

Violet Naylor

Lovely hotel. Location was good and staff were always polite and helpful. Hotel was spotlessly clean and food good. Had some issues with air conditioning in room - cold in small room. It was reported and work was done but then became too cold. Again it was reported to staff. Overall lovely experience and holiday.

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4.2

Google reviews (682)

Fern

Really lovely hotel. Basic but clean, nicely decorated and lovely staff. I couldn’t believe how close it was to the beach and although maps says it will take 1 hour to walk to centre La Palma, it is probably 40/45 minutes and that goes quickly as it’s gorgeous scenery on route! Staff were so great, they helped me move rooms as the lift wasn’t working and I can’t climb too many stairs, they recommended places to eat & explained how to use the public transport. I have given this hotel a three star instead of four as the lift was broken, the pool table was out of order and the rooftop bar was closed. I feel if these things were fixed/open it would be a 4 star for sure. The pool is a lovely size, quiet and very clean. I would go back!

Joseph Thurston

Pros: really friendly and welcoming staff, great location 2 minute’s walk from a fantastic beach, rooftop bar with modern aesthetic, scenic walk along the seafront to Palma but it will take you about an hour (or 30 min by bus) Cons: small rooms with little to no soundproofing, lack of sockets (none next to bed), planes landing and taking off can be heard from rooms, no direct access to the airport via bus, breakfast was ok. Overall, I found the quality of the rooms in particular to be lacking considering the price. And if you’re sensitive to noise, this may not be the best hotel for you. However, it’s nice enough as a short family getaway or perhaps for older guests, given the laid-back location outside the hustle and bustle of Palma.

Julia Coutto

The hotel is good, and the location is nice, very close to the beach. It's not in the center of Palma, but it's also not too close to the airport, which saved me from hearing planes taking off all the time. The rooms are small but clean. The staff is very friendly. I think we paid 110 euros per night, which could have been less in my opinion.

Sergiu Vicas

Simply amazing. We had a great room with a beautiful sea view. The beach is 1 minute away from the hotel. Also full of restaurants and cafe places in the area.There is also a cycling path and running path close to the beach. You can rent a bike from the hotel for a whole day. The rooms are not very big, but they are very clean. The staff is very friendly and reception available 24/7. The hotel also has a pool available for the customers. Ciutat de Jardin is a very quiet and safe area and great for a holiday. The beach is big enough and made out of smooth sand. It is also situated 5 minutes by car from the airport and the shopping center. The bus station is also very close and you can use it to go to the city of Palma.

Lydia Wright

everything about this hotel was perfect. breakfasts were delicious and great value, pool was great, rooms are clean and comfortable. staff are friendly and always available to help.

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4.0

Google reviews (407)

paul dinning

Had a 1 weeks stay here in early August, stay from start to finish was very relaxed, staff were great and were always happy to help when needed. Pool area slightly on the small size however during our stay sun loungers were always available. Poolside snacks where great and reasonably priced , I recommend trying one of the pizzas. It states close to a beach which it is but it's very small , for a larger beach be prepared to walk for around 15/20 minutes. Only one downside was the British Bar which is very close to the hotel and can be heard until around 11.30pm , not the hotels fault but something to consider when selecting rooms. Would definitely recommend this hotel if staying in this area.

Frances Mcdonald

Lovely hotel, very friendly staff always smiling especially in the dining room. Situated on the seafront lovely seating area to enjoy the waves and the beautiful view. Rooms small but didn’t mind that. Little entertainment in hotel but plenty outside. Special mention to Ossama who served the meat and who was always so pleasant and helpful. Stayed first week September in front facing sea view room. Lovely pool area and sun beds also small gym, sauna, and jacuzzi which you had to book. Kettle and TV in room. Great air conditioning in bedrooms but wardrobe space tiny but ok.

Sylvanus Ward

This is an adults only hotel situated in a quiet part of the town. I found the room a little small but adequate. Hotel is clean with great helpful staff who were not intrusive. Located over the road from a bar that closes at 11pm. Bar prices were good. Pool was cold but lots of beds. Food excellent. Temperamental coffee machines.

Kevin Hayes

Really enjoyed our stay here. Great location in Cala Bona staff were very nice & helpfull. Rooms are adequate. We did half board, and the food was good, lots of choices . Small pool but didn't really bother us with the ocean out the back! Overall would go back again lovely hotel. 5 stars from Ireland!

Kim Jordan

Lovely hotel, friendly staff. Rooms a little on the small side, but beds comfortable. Food was good section and tasty. Had a lovely stay .

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4.8

Google reviews (6304)

Danny Russell

Love this hotel. Right on the beach, great selection of freshly prepared food for dinner and breakfast. Rooms are always clean; showers are delightful. Super location if you're a cyclist looking to get the best out of the Majorcan climbs Have to respond to a couple of points made by others....yes there's a towel deposit (by definition, you get that back so it's REALLY not a big deal) and you can refresh your towel whenever you want. There's also a safe deposit (again, that you get back, its really not a problem; many hotels charge you for using this). And yes, water at dinner is charged (but not at breakfast) and this is COMMON across many hotels on the island. At least here there are free, chilled, filtered water dispensers on every floor......unusual in my experience where you're expected to go to the local Spar to buy huge bottles of water.

Nan Hua

We had a fabulous stay by Iberostar Playa de Muro. Everything is just perfect! The room can be a bit larger, but the bed is comfortable and the room is clean. The service definitely worth a 5 star, the team is very caring and passionate. Muro beach is just within walking distance and you can get direct access from the hotel. The swimming pool is spacious, with separate kids zone. There is also an indoor swimming pool for bad weather. The food and the bar are also amazing. We will be happy to come back if we visit Mallorca again!

Judit

We had a very pleasant vacation in this hotel. This hotel is perfect if you are travelling with a small child. The hotel provides free cots and a lot of activities for children. Service is very nice, especially the waitresses in the restaurant, all of them were very kind. My sons (18 month old) favourite waitress was Carmen, thanks to her kindness and smile we had very funny dinners, my baby couldn’t stop laughing with her. “Happy wife, happy life”. We will return home with very nice memories from Mallorca.

Maryna Matiiash

Gorgeous location and incredibly nice staff. Access to the beach and the beach itself is amazing. The buffet had a wide assortment of food, both dinner and breakfast. Downsides: - Our room 3421 smelled as if a wet towel was left behind and rotted under the bed. We went to bed and realized it was quite challenging to sleep without getting a whiff of mold (?).It seemed to come from the bed headboard which had seen better days. - Ants... Having them crawl all over your body as you toss and turn trying to get away from the smell is not how one pictures a 4 star hotel. - Kids. Ton of them. It is not advertised as a family hotel, but it was hard to find a peace of mind with all the yelling and running around. - Tennis court costs EUR 16 but the surface was so uneven it changed the trajectory of the ball mid-air (it is hardcourt made out of concrete blocks which are not level and have different high). Practically unplayable if you want to have an intense workaround. We never addressed the issues to the front desk as it was quite late in the night, but I would hope a decent hotel would take better care of the rooms.

Lynne Wilson-Bailey

This is the first time we have come to this hotel and we are absolutely loving it. The staff are so friendly, nothing is too much. The food is superb with something for everyone and it’s different each night so there is no way you’ll get board. The beach is super close so you can hop in and out of the sea and pool as you like. And the rooms are lovely and always spotless and clean. The entertainment is great and fun for both adults and kids. Can’t recommend this hotel enough for your holiday, we’ll definitely be back

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4.2

Google reviews (1057)

Izzy

I would rate this hotel 5 star but there are a few things we wasn’t happy with considering the price we paid. Cons 1.The walls are VERY thin so if you have noisy neighbours good luck with that. 2. The aircon only goes down to 19 depending on how hot it is may not be cool enough. 3. There were quite a few ants in our room. 4. They gave us as a couple 2 small doubles rather than a big double bed. 5. Pool side food could be better. 6. Shower kept leaking due to the drainage system, water all over the floor. We did complain but nothing changed. Pros 1. The hotel smells very nice and is kept very clean. 2. The maids are very nice and friendly kept our room clean every day. 3. Breakfast was nice and good selection. 4. Pool area was kept clean and all staff were very friendly and nice. I would like to say we’d stay again but due to some of the cons I don’t think we will be staying again. However I would like to say the staff made us feel very welcome.

Judy N

I would love to give this hotel five stars. But the air conditioner barely worked in our room. We asked for a fan the first night every person we spoke to said they would talk to engineering but a fan came after we asked again, they sent up a technician who did nothing. And then we had to demand to change rooms. They kept saying they had no fan and miraculously they finally found one. The house cleaner did a crappy job leaving the dirty plates one cup for coffee. A swimming pool was very hot. But worse is they allowed smoking by the pool. If you're a smoker this is great. The breakfast week okay. For $350 a night I would expect to be able to get a fan in a room immediately. Not on our last day and having to be aggravated. Actually I would expect air conditioning to work but hey sometimes that just doesn't. All we wanted was a fan. Definitely try a different hotel.

Anna Isabel

Great! The room (junior suite) was very clean and comfortable, with a huge terrace with sea views. Both the breakfast and dinner were great and everyone in the staff was very kind and helpful. The swimming pool was also really nice with views. I really recommend it!!

Lorenza Falcone

We recently had a fantastic stay at Cala Lliteras. From the moment we arrived, the service was exceptional. Luigi, in particular, went above and beyond to make our experience memorable. He was incredibly helpful and attentive, ensuring that all our needs were met throughout our stay. The rooms were clean, comfortable, and well-appointed, providing a perfect retreat after a day of exploring. The location was also ideal, close to major attractions and restaurants. We highly recommend Cala Lliteras to anyone looking for a wonderful getaway. Also again Thank you, Luigi, for your outstanding service!

Claudia Parente

We had the most pleasant stay in this hotel! Amazing view and facilities, the staff super nice and great breakfast buffet! Has no private parking but there’s a lot of streets where you can park. The hotel is a bit further from most of the areas to visit and from Palma but if you have a car, it’ll take from 30min to 1h30 anywhere!

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4.6

Google reviews (109)

Ø

This is a really great hotel. We stayed here for a week and really enjoyed it. There were never any problems getting a sunbed by the pool. The apartment were really fresh looking and had everything you need, including a small kitchen with a fridge including a small freezer. It was really clean and the bed were made everyday, including fresh towels. The location is superb and it's so close to everything, especially the beach and restaurants. The only downsides are that the doors to the hallway are without noise isolation. You can hear it really well when people are talking in the hall, or coming home late at night. You can also hear people in the room next door through the wall, but not it's particularly disturbing. Apart from this the breakfast was quite bad with only toast and eggs. But this is only an extra service provided by the hotel. Overall this is a great and modern hotel, which we have no problem recommending.

David Handley

I recently stayed here with my friends for a short break. The hotel was extremely clean and tidy throughout, it’s clearly very well looked after. The rooms were very comfortable for two people, again, spotlessly clean and everything worked perfectly. The staff were extremely friendly and welcoming and I hope happily recommend this hotel to anyone looking for a short break away.

Bibiana Velasquez

Im going to try and save anyone reading this from what is it a terrible mistake-staying in this hotel but in general in the town of Palma Nova. Mayorca has beautiful towns starting with the much better Palma but this part of the island is… (I’m sorry) pure trash. It is full with cheap horrible bars and bad restaurants and it does not even feel like it’s Spain but some English town. It is 100% full with young rude tourist from England and Ireland looking for a party. Yuk! This hotel is OK but it is most definitely not the best option. Again, full with partygoers making noise at night, ladies in balconies yelling while topless and crap music. To mention a few other things: They like to close the pool at random times as the please, e.g. 5pm. They charge money for letting you use a pool towel and you must leave a deposit- unbelievable! They keep all balcony lights on at night (???) The lady with blond short hair from reception is so rude, she does not even respond to “good morning” same with the cafeteria staff. The only good thing I experienced here was the great customer service from Jose. Very lovely and helpful. In summary, stay way from this hotel and town.

linda jansch

Recently refurbished. Clean well equipped rooms, with microwave, toaster, hob, etc., great, helpful staff. Adequate sunbeds. Towards the end of our week, we had a hen and a stag do, who were loud and dive bombing in pool, could have done without them. However, enough said it was their holiday too.

Jacqui Hunt

Stayed in a studio and it was so clean with every day service. Had a great view of neighbouring hotel pool. Lots of English TV channels. Staff all lovely and location great. Eroski large supermarket a short stroll away for fresh bread, meats, fish and veg. Very reasonable. Other small mini markets a few strides away. Beach and restaurants on doorstep. Cheap and regular bus service to Palma, Magaluf and Santa Ponca. Have already booked again for next year. Highly recommend.

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4.5

Google reviews (804)

Rachael Howarth

Really enjoyed our visit to this hotel. Our room, while not massive, was clean and comfortable. The food was good, even the picky teenager liked it! We particularly enjoyed the gala night. The pool was large and beautifully clean. The hotel provided fresh pool towels every day. There were always plenty of sun loungers. The bar staff were great, we played cards in the evening and they would come over every so often to check if we wanted more drinks. The only downside was the noise from the club next door. We were halfway down the building, facing the pool and we did manage to sleep but it was really quite loud, especially at the weekend.

Richard Sowden

Excellent hotel. Lovely rooms, pools and facilities are great. Food is also great. The only negative I have is the kids club. Whilst there were more German guests at the time we stayed, all the announcements got the activities were made in German, meaning my son ended up in tears a few times as he missed out on taking part as we were not able to understand German.

Lauren

We have just returned from a relaxing stay at Hipotel Said. We were greeted by the hotel manager who works the night shift! He greeted us with smiles and laughter even with it being 1am in the morning. The pool area is lovely and there are plenty of sunbeds, so there was no need to rush down early to get one. We had our rooms cleaned beautifully every day. The bar staff were very attentive and made the best iced coffees and cocktails! A special thanks to Juan Pablo for always making sure we were topped up with drinks. The entertainment guy effortlessly switched between Spanish, German, and English and we joined in with his aqua gym classes which were so much fun and hilarious. The food was lovely, particularly Gala night on a Thursday evening when you are greeted with canapés and glasses of fizz. The beach is a 2 minute walk away with lots of bars and restaurants and the Havana nightclub is just down the road. Thank you for making us have such a wonderful holiday. We will definitely be returning 😊 xx

Azeem I

Overpriced and noisy place, if you are coming to club then fine but if you are a family with small children and wanting to relax don’t waste your money here, €300 you literally get a room that doesn’t even have a coffee/tea maker or even a kettle🤣, not even a small water bottle, no slippers or rob!! Zero soundproofing you literally hear everything music from club next door all night long, beds were super uncomfortable you sink right in and is so tinny and two beds that keep separately all night, toddler fell in between because of how unsteady they were, that is not what you expect for the price charged!! Absolutely disgusting that you rip off people like that and provide a 2* beds!!! ABSOLUTE JOKE

diana s.

Great hotel, short walk to the beach a d shops. Great variety of food at dinner. Friendly and helpful staff, especially Patricia from the restaurant.

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4.1

Google reviews (739)

Pak Fatemi

Our stay at this hotel was a bit disappointing. The room didn’t match our expectations for a 4 star hotel—there was only a single sheet on the bed, with no duvet at all, which made it uncomfortable. The sink drained very slowly, and for two mornings, the water wasn’t working, so we had to wait to shower. The balcony was also a letdown, as it faced a wall just a couple of feet away, making it impossible to enjoy any view or even see much of the sky. On the positive side, the pools were nice, the staff was friendly and the location was great, but the issues with the room made the stay less enjoyable than we had hoped.

Helena Aurora Christiansen Bergmann

All in all a good stay! Loved the rooftop pool and bar, the bartenders wonderful, kind, helpful nd polite. Breakfast var alright, but eating area a bit cramped. Rooms are small and there is little to none soundproofing. You can hear everything from/in the hallways. Everything was very clean and neat, and I love their focus on sustainability!

Sarah Baker

My best friend and I booked a 3 night stay at the hotel, choosing a double room with balcony. A few days before we travelled we received an email from the hotel offering an upgrade to a premium double room for an additional 29.84 euros per night. The email specified the additional features and facilities we would enjoy for the extra cost, and we agreed to the upgrade. My friend's flight arrived earlier than mine so she went straight to the hotel. Upon arrival she was told the room wouldn't be ready until later in the day, which wasn't a problem as it was before the official check-in time. She was told she must pay the full amount for the stay, even though I had not yet arrived. When I arrived a couple of hours later, the room still wasn't ready. We were told we could leave our bags in a side room but no-one offered to help or give us a tag for our baggage. I was asked for my passport by the male reception agent and he spent some time inputting the details, then handed it back to me and continued to tap away on the keyboard. Several minutes later he asked what I was waiting for - I assumed as he had not thanked for or told me he had concluded the input, he was still checking me in but no, he was just very rude! When we returned later to check in we were given our keys but no one offered information about how to find the room or offered to help with our bags - you would expect more from a hotel of this standard. We emerged from the lift to a very dated corridor which felt more 2 star than 4 star. Upon entering our room we were crestfallen to see how small the bedroom and bathroom were, with absolutely no privacy between the two areas. The balcony was tiny, barely the width of a person! Although there was a side sea view, the general vista was depressing, overlooking run down properties. The additional amenities supposedly in a premier double room were missing - pillow menu, bathrobe and slippers, docking station, coffee machine - none of these were present. We weighed up all these factors and decided to seek accommodation elsewhere. According to the terms of the booking, we knew we would have to forfeit the first nights' accommodation costs but would be refunded the second and third night. We returned to reception, where another couple were also dealing with a check in problem which required a lengthy call to management. It was a Sunday and apparently no managers are available on site! We were told that only the taxes could be refunded but the room refund for the other two nights would be made the next day, when the manager was in. We asked for assurances that this would happen but were told to ring to remind them!! We also stated we wanted a refund for the additional 29.84 as although we were willing to pay for the first night, we did not feel we should pay for a premier room when our room lacked all the features promised for the supposed upgrade. The next day the cost of nights two and three were refunded but not the additional 29.84 for the first night. The hotel then refused to reply to any further communication, as have their head office. In my decades of travelling across the globe, this was one of the worst examples of hotel customer service I have experienced. It is not the money itself which irks me but the principle. This hotel does NOT warrant a 4 star rating, in terms of its decor, facilities or staff. A complete disappointment and I will not be returning to any HM hotels ever again.

Welshie P's !!

Perfect location ! Staff were amazing and rooms outstandingly clean ! Two pools and a sun terrace, sometimes too busy so a stroll to the beach was just perfect ! The food was lovely, plenty of choice. The rooftop bar has a fab vibe with great beverage choice. Great to watch the sun set ! Ten mins from airport which was just ideal for starting your hols asap ! Highly recommend this hotel, especially being Adult only !

Floris van Dijk

Phenomenal hotel, 10/10 would recommend! Perfect location, 50m from the beach, also walkable from the airport. Top tier personnel; everybody is ultra friendly, quick, professional. You are treated like a king/queen here. The food and drinks are otherworldly good. Easily the best breakfast buffet I've ever seen anywhere.

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4.1

Google reviews (1035)

Berhane Tesfagaber

We stayed in this so called all-inclusive hotel one week from 28th September. We Travell a lot and this was the worst of its kind. Very rude reception personal. In the room no water no shower soap, no conditioner,. Very Pour varity of food with too much salt. Very few included drinks. You have to pay for most of it. You have to pay 5 Euro for beach towel and 10 Euro deposit. No snaks in the bar. No entertainment in the evning. The hotel is located in the worst side of the beautiful city. We had a terrible holyday and I would advice people to avoid this hotel!!!!

Ricardo Almeida

Not a pleasant experience. We checked in late and the rooms were not ready. We had to make the children's beds as there were no maids available. Water for drinking is not available in the rooms. For a 4-star hotel, it is very poor in terms of entertainment, has little variety of food and only offers food at 3 times, breakfast/lunch/dinner.

Надина Чолакова

I've heard about their good food but honestly, I was not impressed at all. Nothing special, no variety. Breakfast is dull, every day the same. Coffee is absolutely terrible! Do not even try it. Dinner is okay. Rooms however are very clean and they keep them clean all the time. Which is very important. Staff is extremely helpful. The location is also very good. It is not good for young people. But for families with kids and/or old people it's perfect. They also organize a disco for the elderly.

katieF180

Definitely not 4 star service. When we arrived we were given a different room than what we booked and paid for. We booked the superior room but we were given standart - quite small for 3 people. When we complained about this to the receptionist, she became very rude and argued that this is exactly what we paid for even though it clearly wasn't according to the pictures and description online (on their own website). We pointed it out to her multiple times but she completely disregarded it and kept lying to us. She also refused to speak English so I had to try and explain it in broken Spanish (mind you she did speak English until we started complaining). After this experience we reached out to the travel agency and they arranged for us to move once the superior room became available (hotel was fully booked), we were offered complimentary drinks, free safe and beach towels. The hotel itself is quite old, the AC is not sufficient - the rooms and all the interiors were very hot. It's definitely a family-oriented hotel, lots of activities for kids, loud music around the pool all day so if you're looking for a relaxing calm vacation, look elsewhere. About 800 meters walk from the beach which was very disappointing, not enough beach umbrellas and sunbeds, no showers. The only redeemable quality was the food, amazing variety and very tasty. The restaurant staff are very quick, friendly and efficient and there is always enough food until the very last minute.

Mihaela Cozmei

This is NOT a 4* hotel, at least not anymore in my opinion- maybe 10 years ago, it was. Where do I start: Location: Close-ish to the beach, Lidl and Mercadona close by... somewhat close to attractions (kids entertainment park, car/bike rental) Services: The staff don't all speak English, hard to get your answers but they do try, the same can be said for the staff in the nearby restaurants. From what I heard the staff know German, French and Spanish. Food: Below expectations. Never had I had blander food at a 4* hotel. Coffee is the worst I've had, can't say that restaurants around make it better- but it can be acceptable if you really crave it. Rooms: Clean and spacious. The air conditioning works, but it makes a bit of a noise if you are a fan of white noise, it'll lull you to sleep like a baby. I called it "the little tractor". Back to the rooms, despite the somewhat 2000-style furniture, it is clean and well-maintained. cleaners come in every day except Sunday. Pool: a bit cold for my taste (mid-September), big and with clean water- they could clean better around it, though. Bars: Not much to say. I enjoyed a 2 euro slushy from time to time, and my partner enjoyed some beer ( he was not impressed). As with reception staff- little English but they try their best to help. Other: Mosquitos!!!! make sure to have your favourite mosquito repellent and mosquito bite pain relief- they have tiger mosquitos- very vicious! (thought I had an allergic reaction at first- that's how nasty the bites are.) Overall feel: it was okay. I feel a bit ripped off, and I will not return to this location.

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4.5

Google reviews (768)

B J

Spent a perfect 12 days at this hotel with family of 4. The hotel is very nice, clean and has a beautiful view on the sea. Staff is always friendly. Breakfast has everything you could wish for. View from the room not special but just go outside for that. There is a small kitchen but if you want to use it bring your own soap and dishcloth. I think this should have been included with the room.

Ricky Sharma

Great hotel with modern rooms and great facilities like the outdoor pool and spa. Excellent location to the beach too. Occasionally we did have to ask for extra towels when we didn’t get ours replaced but they handled this very quickly. Plenty of options with food and a chef cooking fish, prawns and meats on the plancha was a nice touch! Would definitely recommend!

Sergey Aghinyan

We had a fantastic stay at TBH Guya Playa! The hotel was lovely, with clean facilities and stunning views. The pool area was a bit small but very well-maintained, and the spa pool was a great spot to relax. A special thanks to the reception team, especially Toni, who did an excellent job and made our stay even better. Highly recommend this hotel for a relaxing getaway!

Elizabeth Gaglio

Only wonderful things to say about THB Guya Playa! I really loved the paved walking path along the coast that led to the beach. In fact, there are at least three beaches within walking distance to the resort. I loved the deep pool, stunning views and convenient kitchenette. The staff were always very friendly and helpful. I look forward to visiting again.

Paul Santos

A full 5 stars from me from a family of 4 holiday for 10 days. The location is wonderful, great views, lovely friendly town with a good choice of shops and restaurants. A great beach within a short walk. Lots of snorkelling bays. The hotel itself is very welcoming and the staff are all great, helpful and friendly. It's super clean, very modern, and easy to spend time here. The food is very good for the price we paid. All in all a great time had with no bad points at all.

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3.9

Google reviews (683)

iss “issirad” ra

Very nice hotel with friendly staff. The location of the hotel was perfect. Special thanks to the Manager and Erik, who provided us with a free room upgrade and helped us settle in. The breakfast was great, with many different options, so we never got bored during our 7-day stay. The beach is very close, and the noise from the street was minimal.

Abbe Docherty

We stayed at HM Dunas Blancas at the end of August, it was a beautiful hotel. We booked with easyJet holidays, so the hotel and flights were included. Lovely service, the restaurant buffet had a great selection of food. The waiters and waitresses were lovely, Maribel in particular was so kind and taught us about the authentic wine of Mallorca. She was very attentive and always made sure we were happy. The location of the hotel was a bit close to the evening night life, if you’re looking for a more relaxing time. But we were never disturbed by noise during our stay, we would have preferred to of been in a quieter location. The closer you got towards Palma the more peaceful it became. The receptionists were very helpful and always on hand to offer help with taxis, recommendations and even offered us a welcome drink! The rooms were lovely, very clean and modern. However could do with some more storage space for clothes, ie draws and more hanging space.

zander12 music

Had a very warm welcome at reception from Yola, who, incidentally, went above and beyond to locate and recover my lost cell phone, so I cannot fault her dedication to make my holiday as good as she could. Reception area is very modern and pretty cool decor. I upgraded to a room with terrace, which was very nice, modern furnishings, but lacking in wardrobe space. Air conditioning works very well. Shower was a bit on the small side but loved the the decor. Beds are comfortable and had a peaceful sleep. Maid service was a bit lacking, had to ask for fresh towels and the sheets were never changed during my stay, so for me, that's one star off. Juachin, Leo, and Tony, barstaff, were very friendly and always willing to stop and chat, and kept everything clean and tidy in the bar. At breakfast there is a very wide variety and will suit all tastes and cultures, I was very impressed at how quick the staff cleared tables and prepared the tables for others to come in. The dining room manager, Juan, runs a tight ship and is very efficient. Situated just off the main strip ,I thought would be a bit noisy, but I was surprised at how quiet it was. The main strip is filled with shops ,bars and restaurants to suit everyone and the food was awesome. Overall my stay was a very pleasant and relaxing experience, which is what I was aiming for. Thanks

Jeroen Slijkhuis

Stayed at this hotel in the 2nd week of July 2024. Great service from our host Eddie. The location is perfect if you wanna go to restaurants and clubs. Had a very nice vacation here and would recommend.

Jill Nicol

Staff in hotel lovely,rooms clean and food very good . Ideal location for beach and walkways . Best about hotel friendly,helpful staff .

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3.9

Google reviews (2212)

Rosie Baskerville

I am an absolute foodie and was a bit worried about some of the reviews about the food. However, as far as all inclusive go the food is really good, the chefs are constantly cooking something fresh, and they’re usually huge fillets of fish. The sea rice & paella was delicious & there was always loads of options, unless your super fussy! The rooms were a little on the small side however, always clean and each day had fresh towels etc so perfect for the little time you spend in the room. Service was great from all staff, entertainment was also brilliant - I highly recommend pool cycling it’s hilarious!

chris kelly

This hotel was my first experience of an all inclusive package and I can’t say I was disappointed in any way. Every day was spent with a drink in hand by the pool relaxing before making my way in for lunch and dinner to some very tasty meal options. My favourite would have to be the pork cheeks, some of the tastiest food I have experienced. The staff were nearly always nice and helpful although the language barrier was there they understood all our needs and there was nothing to fault or complain about. I hope to be back to this hotel in the near future for another holiday of the same caliber.

José Barata

Small rooms, minuscule beds and with poor noise isolation, hotel does not respect the noise rules having activities until 11pm and having guests making noise outside in the hotel area after 11pm, midnight. Some people had food poisoning. Not much variety if you have a more restrictive diet. Dishes/glasses were many times dirty when you picked them up. Hotel without gym or slippers for guests. Staff was helpful and friendly though.

Jody Turnbull

First time abroad with our 6 year old. The hotel has an amazing kids club and kids entertainment in the evening , our daughter loved the staff. They were so friendly. Hotel is very clean. There is one main restaurant, lots of choice of food but it does become quite repetitive day after day. There was lots of fresh fruits and vegetables to choose from. Snack bar offered the same food every day. Our room was tiny, two single beds pushed together and our daughter had to sleep on a chair which pulled out into a bed. That wasn't made clear when we booked. We were expecting an actual bed for her. If you want a sun bed, unfortunately you have to reserve them with your beach towel. Something we hated doing and have never done before. People were reserving them at midnight for the following day. Very close to the beach, 2 minute walk. My daughter would happily come back again, I would if we had a decent sized room and it was less crowded.

Valentin

Will start with the good things. The hotel is pretty well maintained and clean and the staff is very friendly. Food diversity was good and tasty. In case you are gluten intolerant you can fill a form where you pick foods that they will make in the gluten free version. On the bad side, the rooms are fairly small and the beds are terrible. The elevator is small and very slow. The beer and wine part of the all inclusive are pretty terrible.

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4.4

Google reviews (649)

Mirin Kwon (Chloe Kwon)

I have found my favorite resort hotel. The breakfast and dinner buffet are wonderful. They don't do lunch. They have a nice gym, an indoor pool & outdoor pool, super cool view restaurant in the front of the hotel, everyday events (concert, Flamenco and some sort). It is a kids friendly hotel.

Peter Blake

Very pleasantly surprised by the fact that it is away from the mainstay of hotels and resorts. Tucked away in a quiet cove that is not packed with people. Hotel has recently been refurbished and is clean and well staffed. The pool area is magnificent with poolside bar and food area. I would definitely recommend if you are looking for a relaxing spot to spend your vacation.

Geronimo Nev

Food 4/5. Most of days were plenty of options. Nice views but hotel rooms outdated, swimming pool too, not heated and a bit dirty. Cleaning process has to be in place. And it's far from all the beaches, you gotta have a car. 90% of people older than 50, so if you are young, I would suggest to pick something else, you will get bored!

Julian Green

I used to go to Cala Millor with my mother to another hotel in the group which I really enjoyed, but wanted to go to the quieter and slightly more remote, and less populated, Costa dels Pins. I got a great price for the booking (though, unlike it says on the hipotels website, it is cheaper on booking.com if you have "Genius" status). I arrived late at night, and was wonderfully welcomed, with a cold dinner kept back for me. The room was very spacious and the bathroom was particularly good, with a strong shower. I liked the way the bathroom was off the spacious reception area in the room, which was, in turn, separable from the room by an internal door, which meant that any corridor noise did not get through to the main room. I had a 'mountain view' room. It does get a bit of noise from the small roadway below - from the service area of the hotel as well as from people using the road as a way to the sea. However, I preferred the privacy of that side of the hotel, rather than the pool/sea view rooms. The staff at the hotel were excellent. I didn't have many interactions with the reception staff, but they were efficient and polite when I did. The bar and restaurant staff are fantastically welcoming and very friendly, as well as good at their jobs. The restaurant reminded me exactly of the other hiphotel I've stayed at. The food is a bit repetetive for dinner, but extensive. There is a rotation of menus through the week. Certain nights better than others. Breakfast is generally excellent, and eating on the terrace with the marvellous view is a lovely way to start the day. The hotel itself is very spacious and light and airy. The entertainment in the evening is a bit all pervasive - and it would be nice to have a quiet bar too without it. There is such a space but contains a large screen TV with football on, so not there's not a quiet place to sit and chat in the late evening. All in all, I really loved staying, and will be back for a stay next year.

Frank Turner

I had mixed feelings when I first read the reviews, with some people loving and others hating the place. However, we are frequently visiting Hipotels around Spain, so I also knew roughly what to expect. I would say it’s not 100% up to the hipotel standard, since it was formerly Eurotel and some of the facilities need renovation (rooms, air conditioning). However, the location makes up for it, being located at this hill and overseeing the bay. Yes there is no beach, but the sea is amazing to swim. The service is definitely great and I have the feeling some of the criticisms were taken serious (e.g. we found coffee and tea in the room, got a welcome drink, all these things people complained about). We had a good room, but i can see that some people have problem with the kitchen entrance very close to their room. You have to understand that one restaurant and the beach beds are not part of the hotel, so yes they cost extra. However, you can still walk from your hotel bed to the sea in less than 1 minute! Also, it’s a hotel with limited space and obviously not everyone can sit outside for breakfast or overlook the bay at dinner. My criticism: Traveling with a family, I would like to see more facilities for children (e.g. other 4 star hipotels we stayed had water playing areas and kids clubs). People reserve beds and there is nothing done about it! Obviously this is due to the guests, but one morning we asked a manager about it and he was just smiling and moving one. The worst thing is though, people reserve beds before breakfast (like at 8:00) and don’t show up until 11/12. Some even reserve empty beds next to them. As a guest this only gives you the option to join the game. I think this can easily be solved with some engagement from the hotel (hint: many libraries give out parking discs to people). EDIT: I lowered my rating after completing the stay. At first we didn’t care much about the old facilities but towards the end it really annoyed us. The shower had no water pressure and it took ages to wash our hair. The aircon started every 30 seconds with a super loud noise, so we decided for the window open. However, the trash is collected with a super loud truck around 2/3:00 am!!! Some maintenance work was carried out in the morning, starting with drilling around 8 am. The gym contains many broken machines and there are no weights. The understaffing was really annoying sometimes, as it took on average 10 minutes to get a simple order (e.g. coffee, ice cream). We complained about the facilities but nothing was really done about it. Despite the nice location, we will probably not come back unless the building gets a renovation. We are also cautious to book Hipotel in the future, as the quality seems to vary a lot (even within the same star level).

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4.2

Google reviews (375)

Gabriele Petrovic

Amazing stay at this cute and beautiful boutique hotel! Perfect place to disconnect from everything and fully relax. Especially we fell in love with the incredible balcony with the sea view that we had. As well we enjoyed chill time by the swimming pool and had a tasty breakfast and lunch at the hotel's restaurant with a nice terrace. Important to mention that all the staff is very professional, friendly and attentive. Starting from the general manager Sebastian, who is doing his best to ensure that every client is having an amazing time at the hotel. Especially we would like to mention a very kind and professional receptionist Felipe, who gave us a warm welcome and detailed information about the hotel and was very helpful during our stay. What is more, the hotel has a very nice restaurant with delicious food. You can come to the restaurant even though you are not a client of the hotel, which is very convenient. Important to mention the impeccable work and professionalism of the restaurant manager Sergio. At the restaurant, we had some starters and the black seafood paella, which was one of the best that we had tried. Highly recommend trying it! Therefore, many thanks to the chief of the kitchen David, and the cook Irene. All in all, we had a wonderful time at the hotel so definitely, we will come back, as well as we will return to this amazing restaurant for dinner!

tristan gordon

We found Mar Hotels Alcananda an excellent place to enjoy and relax. Being smaller hotel with circa 40 rooms, staff are friendly and helpful - whilst making it an enjoyable place to stay. The breakfast was absolutely fantastic - it had an excellent selection of fruit, cured meats, breads, pastries, 4 different juices each day along with a selection of hot food too. The bar prices were very reasonable - and they offered delivery to your sub lounger. There was a super market on site, ideal for getting supplies and ice cream. Being just outside of alcudia we took the bus in to town a few times, its quick and easy to get - costing only a couple euros. The beaches nearby are rocky - though beautiful. There's a restaurant on site- and a selection of bars and restaurants nearby (circa 3 in total). We originally booked a junior studio, though were upgraded to a pool studio. It was colossal in size and would be ideal for a young family with two separate bedrooms. The sea view (slightly hidden behind the main hotel) was lovely. All in all, we'd thoroughly recommend.

Dorean Adolphus

Joana was amazing! So was the other guy. I will exclusively be staying here when I visit the island.

Jeff Bates

Everything really good, and especially the staff who are all so helpful. Stunning location, do choose a room with a sea view.

Emay

Calm and relax stay. special thanks to reception personel due to their warm welcoming and kindness.

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4.0

Google reviews (2020)

Clew

Nice hotel in a good location close to town and beach. Dining area clean and well kept. Food was not great apart from a good selection of fruit and breads. Some hot food was cold or raw. Room spacious and clean, however when we requested a change of linen they just remade the beds with the same sheets, but everything else in room was good. The staff was the most disappointing. With the exception of one or two staff members, they were all extremely rude and unpleasant, in particular the pool bar/food area staff were unbelievably rude, one bar lady mostly. She had no customer service skills and zero patience, even when attempting to order in Spanish to her! She even shouted at customers on occasion, as did the chef. Disgraceful behaviour. Unfortunately this put such a dampener on our days at the pool and even made us change our plans on a few days out of the week.

Les Webber

We have been visiting the Mimosa for many years and have always rated it five stars the last time in March and have just returned after two weeks in October. Since our visit in March some things around the pool area has reduced our rating. I am a swimmer and enjoyed the pool which has always banned inflatables and balls when returning in October this was no longer the case with many inflatables and balls being used. Also people drinking alcohol in the pool again never allowed and the indifference of the lifeguards. Onto the good bits the rooms are a good size and spotless and a powerful shower. The staff are all friendly with a big shout out to Miguel, Francisco and Juan in the bar and Vera in the restaurant. Also to the animation team Marty, Katarina and Lucas who work really hard to make the holiday more enjoyable. Food is what you expect from a hotel with a good range and choice, bear in mind that the hotel has visitors from many countries and doesn't cater exclusively for British tastes so do try things you maybe wouldn't. We are returning twice next year and met many people who are regular visitors which tells you something. Would definitely recommend and hope that the pool issues are sorted.

Helen Bennett

Great stay. Wonderful staff especially Ana and Eva on the poolside bar all dayand the pizza chef Food varied and plentiful and great quality. room spotless, towels changed when needed as were bed sheets. Air con was fine and welcome in 35 degrees heat. There are 3 lifts but they are small so you need to be patient they can't build another lift shaft! I would have like a kettle in room and tea tray but took my own travel kettle. Animation team provided good activities and entertainment . They were great fun.Missing the pool aqua fit dance already! Thoroughly enjoyed my stay and would go back.

Connor Simpson

I had a wonderful stay at Globales Mimosa. Compared to my previous all-inclusive experiences, this hotel stood out in many ways. The rooms were spacious, the views impressive, and there was a good variety of food. Overall, it lives up to its 4-star rating. Room and Views: My room was clean and well-maintained, with all the essentials. The balcony had great views of either the sea or mountains, which was perfect for relaxing. The bathroom was nice, although the shower temperature wasn’t always consistent. Food and Drinks: The food selection was broad, though the quality did vary. The hotel seems to have listened to feedback, as the cocktails were freshly made and enjoyable. I particularly liked the pizzas. However, if you don’t eat fish, the variety may feel a bit limited on certain nights. Pool and Sunbeds: The pool area was clean and there were plenty of sunbeds, with no extra charge for the more comfortable ones. Although the pool wasn’t heated, the October weather made it fine for swimming. Entertainment: The entertainment team worked hard to offer a range of activities. My only suggestion would be to improve the visibility of the evening shows, as some seating areas had obstructed views. Location: The hotel is in a great location, just a short walk from the beach and within easy reach of nearby attractions. In conclusion, I highly recommend Globales Mimosa for a relaxing holiday in Palma Nova. The hotel offers great value and seems to have made efforts to respond to past feedback.

teresa plant

This hotel is lovely! I've seen a few people complain about it and I can't see why. The lifts aren't the best but they work and there are 1 or 2 members of staff that clearly don't want to be there lol it shows. The location is spot on, no hills. It's a 5 minute walk from the town and beach. The food is amazing! there's so much choice it's ridiculous. Although I am vegan and there wasn't much option other than the salad and chips. There was occasionally a dish I could have for a change. My sister in-law has a gluten intolerance and they catered to this. The staff are super friendly and helpful (except the 1or2) The hotel/rooms are to a high standard. Very clean and well decorated. The pool has black grime around the edge but the water is clean and so is the bed area. All in all I would definitely come to this hotel again and again 👍

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4.2

Google reviews (2574)

Lucía Martinez

Thanks to Camila the guest experience manager for all her attention! We had an amazing stay. The bed was huge, the hotel very nice and we loved the food. It was great for a special holiday. Also thanks to Laura, Victoria and Joaquin for the kind service! Hope to come back next year!

Stuart Lewis

Location is next to a German party area so was very noisy. We unfortunately saw two different men, urinating right outside our bedroom doors on two separate occasions which was intimidating for the children. Inside the rooms were clean and staff were friendly but this should not be advertised as a family hotel or more should be done to separate kids from hordes of young men partying. There were a couple of saftey issues too, two of our family have allergies and no allergies were labelled on the buffet which meant we had to keep finding people to ask (who were all very busy and didn't have time). Especially frustrating with some unusual menu combinations - vegetable rice had walnuts in as did sweet potato slices. Final safety issue was a ridge along the side of the pool, I tripped as did one of children and we saw 5 others do this during the stay. I mentioned all these items to the manager to try and help them address the issues and got no recognition of them and simply a 'sorry for the noise' comment. We have stayed in occidental before so had expected better. Noise and partying might have been made worse by time of year, we went in October.

yen le

This is our second time to the island and we wanted to try different location. We went half board which was breakfast and dinner. We got an apartment since we were traveling with 2 kids and needed kitchen to make baby food. We arrived around 9:15pm and the front desk told us to go eat before the buffet closed at 9:30. After checking in, we got thr apartment in the 4th building. It is decently sized for the 4 of us with the pull out couch. Kitchen has limited necessities to cook. We found cockroaches and ants all over the room. There were stains and gum on spare sheets and when asked for new ones from housekeeping we received a bad attitude. Food was mediocre and pretty much same items in morning. Dinner had some different items but after 4 days we got bored of the offerings. There weren't nightly entertainments for the kids. The entertainment for adults went on until late and we could hear it by our room. The hotel is about 10 minutes or less walk to the beach. We were disappointed and won't be back again.

Peter Henrichs

Great location and fantastic service! The beach was a short 5 minute walk. Close proximity to the main boardwalk and night life as well. Transportation to downtown Palma was easy: the bus gets you there in a short 30 minute ride. This has been a most relaxing place to rest and visit the Palma region for a few days. Thank you again Barcelona!

Stephanie Sánchez

Book for 3 nights and checked out the same night. I checked in horrible, says it's a 4 1/2 star hotel. It's more like a 2 star. What they advertise is not what it is small rooms. Air conditioning doesn't work, just horrible. Wouldn't recommend to anybody and for the price they're charging per night. Absolutely not! Go spend your $300 a night somewhere anywhere but there. It says all-inclusive nothing of the sort, no entertainment like they said no snack bar totally misleading as advertised. The food is horrible and cold. It's mainly salads, just not up to paw for an all inclusive, it's more like a retirement home. Everybody that's was there was more on the older side. It's not a place to go unless you wanna feel like you're in a retirement home for the elderly. Be my guest, but the service and the food the whole experience it's definitely worth it! It's worth no more than $60 a night. it's very overrated, and quality all around is poor! Do yourself a favor and look at other places.v I learned you don't believe everything they show you pictures look amazing but weren't at all what it was.

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3.9

Google reviews (1642)

Karolis Rizgelis

Liked · Excellent food, good choice of drinks, fun animators, amazing value for money in general Disliked · Some facilities like pool table or ping pong are paid, which was strange in all inclusive hotel. Jacuzzi was cold so nobody used it. Reception was always busy, it looked like only one girl there knew how to deal with all problems.

Arash Attarzadeh

The Mariant Park Hotel in Mallorca is a lovely establishment with an excellent location. We stayed in a very spacious and beautiful room with a view of the pool. The hotel boasts a large garden area and a sizable swimming pool, which added to the overall pleasant atmosphere. The food was varied and flavorful, though it was occasionally not as warm as one might expect, one suggestion here would be to extend the restaurant space as soon as possible, I personally wonder if the current setup could continue like this to serve the “All Inclusive” offer from the hotel. The staff in the restaurant and bar were very friendly and diligent, providing excellent service. However, the reception staff could improve in terms of friendliness. We did not receive a warm welcome upon arrival, nor were we wished a pleasant journey home upon departure.

Eva Kalvodova

Great vacation spot for children. The hotel has beautiful spacious garden with playground. There is really good animation team. Pool is nice. The food is great and we really appreciated staff who prepared special food for our food-allergic kid. Great view from 4th floor balcony. Rooms are cleaned thoroughly every day.

Ewa Milner-Walker

Worse than you can imagine (food was bad, but I expected that). My rating is based on the following facts: The night concierge called the police on my niece. Yes, the police! She was arriving late at night with her 2.5-year-old toddler and trying to check in as quickly as possible to get her child to bed. Apparently, he felt threatened when she asked why she couldn’t park her car in the hotel car park (others from our group already had). The police came, and the concierge continued speaking nonsense to them. He snatched her passport from her hand and then refused to return it. What a great customer service!!! The next day, the reception staff were apologetic, but no one made an effort to rectify this horrible start to our holiday. A week later, as I was checking out early in the morning, I had the displeasure of dealing with the same concierge again. He remarked that uneducated people come here and don’t know how to act, then boasted about his university degree. Apparently, in his view, uneducated people don’t deserve holidays.. He was referring to my niece and blaming her for the whole fiasco. I was speechless. What a horrible human being! Clearly, Mariant Park Hotel in Sa Coma didn’t value our group of 25+ people who chose to spend their time and money here. For your record we all hold university degrees as if this ever mattered… I would never recommend anyone stay at this place.

Monika

It’s our 7th-8th? time here, first time was around 2013-2014 I think. Always felt at home here, all the staff are super friendly!! The animation crew was amazing& very welcoming, especially Soulaimane, Aldo, Davide& Anaé always happy, always active, loved it!! :) It was my firsts time actually participating in pilates, yoga, volleyball, etc. (because of the amazing crew:)). Sometimes quite busy in the restaurant but we always tried to come in the beginning to avoid the crowd. The only thing I would say is that I’m missing a bit of vegan food here (I am a vegan myself) but that’s it I think! Really satisfied & definitely will come back next year! Muchas Gracias :)

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4.2

Google reviews (1367)

Débora Morgado

Everything was beyond our expectations. The staff really makes you feel welcomed and the breakfast is great (i do wish they had a bit more fruit selection like peaches and strawberries) other than that, it was great. A special mention to the staff in the sky bar area, they were great and friendly and made us feel very comfortable at all times. The hotel is beautiful, modern and very clean. As soon as you enter the lobby you can feel the great smell thats the signature scent from HM tropical. Many times I was left wondering what it was and I wish I had it at home. This hotel has a special meaning to me since it was where me and my family reunited after not seeing each other for 4 months, so it made it extra sweet. Beds amazing, we had coffee in the room if we wanted, free drinks. The cleaning staff did an amazing job everyday making sure our room was clean and perfect for our arrival. Thank you so much cleaning staff!! I specially enjoyed seeing all my sandals in a straight line, ready to be worn :D It was very spacious. The pool was great, my boyfriend was in love with it and wants to go back as soon as possible to experience it once more, with the great sunbeds and shades. All in all, amazing. Oh, can't forget about the location!! Right in front of a great beach. Truly a beach vacation dream (with water being warm). Only Downside - the pipe smell on the bathrooms at some points of the day. Thanks for having us!

Judit Kolos

Absolut fine, we were on the 1st floor, sharing a private pool with few more rooms, had a huge terrace with shade until 2pm. Breakfast was boring, would have expected local food, more fresh vegetables and fruits for sure and not every day exactly the same continental average. Service was great, staff was helpful. Roof bar with live saxophone music provides an irreplacable sunset experience.

Laura Bird

Loved this hotel!! The roof top pool bar is just stunning and all the staff are so friendly and do everything they can to be accommodating . This hotel has a beautiful calm, ambiance and is at the ‘quieter’ end of the strip. Definitely one of the more classy hotels in the area. Supermarket directly opposite for anything you need. Would love to come back

Csaba Veres

More reliable and kind people must be employed. Our EUR (360 EUR) was stolen form my wallet which was on the bottom of my bag in the room by somebody from the hotel staff. Of course, after my complaint the answer was standard "it is not our responsibility" but I'm sure it is their responsibility what kind of people works in the hotel. I was informed that we have to manage our valies carefully outside of the hotel like on the beach or in the city but this is the first hotel where my money or any my values were stolen. We were more places in the World and this was our second trip in Spain but I'm always disappointed with the Spanish attitude. I had no such feeling that we were the guests and they wanted to serve us or to be kind with us.

Giulia Ada

We are so happy to have chosen this hotel for our first holiday with our son. The staff was really friendly and a special mention goes to Caty (breakfast) and Petro (Sky Bar), who have been always so helpful and sweet with our son. We had an amazing time also thank to you!

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4.3

Google reviews (2884)

Louise Passam

Had a 3 night trip in September 2024 and stayed in a 'Levels' triple room on a B&B basic. Cannot fault the hotel. Beautiful views across the harbour, clean and very comfortable room, unlimited access to the Level Lounge for food and drink throughout the day. Very friendly and helpful staff. Would recommend this hotel and will definitely be back.

Lloyd Swan

We had the absolute pleasure of getting married at the Meliá Palma Marina in August 2024, and it was an unforgettable experience from start to finish. The venue itself is stunning, with breathtaking views of the marina and the Mediterranean, providing the perfect backdrop for our special day. From the moment we began planning, the service we received was top class. The staff went above and beyond to ensure everything ran smoothly and that every detail was taken care of. A special mention has to go to the events coordinator, Andrea, who was nothing short of amazing. Her professionalism, attention to detail, and warm, friendly approach made the whole process stress-free. She truly helped bring our vision to life and made our wedding day everything we had dreamed of and more. The food was delicious, the venue was beautifully decorated, and the overall atmosphere was just magical. We couldn't have asked for a better place to celebrate our wedding. If you're considering Meliá Palma Marina for your wedding or event, we couldn't recommend it highly enough. Thank you to Andrea and the entire team for making our day so special!

Ioana Iaia

Great views of the marina, exceptional hotel, super nice staff, and the level lounge/breakfast area are really nice. Very quiet, nice variety of food and lovely view of the marina. The location is nice, close to the promenade, and Palma marina. The hotel itself is amazing and has a super nice interior design. The pool is ok, not big and not too small. The SPA area is also pretty nice, and you should enjoy it if you visit this hotel. Melia Hotel, as always, doesn't disappoint.

Jim Deeds Gym For The Soul

We stayed for a week here and found it to he one of the best hotel experiences we've had. The room was great and the pool was perfect for sunbathing and swimming. Situated on the main strip and only 15 mins walk from the heart if the old town. It's worth taking some lazy afternoons walking around the town. Its beautiful.

Yan Li

Stayed for 3-nights last week. There are signs for aging facilities in the room, but it is very clean and comfortable. My room faces the marina with a sizeable balcony and the view was fantastic. The staffs at the reception are very friendly and professional. The breakfast has sufficient options. The location is good and not too far away from the old town. Overall great experience.

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4.4

Google reviews (793)

Henry James Sijbertsma Healy

Great Family Hotel, very friendly staff. Loved the swimming pools, very clean, big rooms. The all-inclusive snacks were fantastic, fresh salads, homemade pizzas. I got lost in the number of cocktails. Kids didn´t want to leave. Definitely will book again.

seba kowal

The hotel has already seen its best days but it makes up for it with very good food and good service. A big plus is that the beach restaurant is of a high standard. The dishes are served from the menu. The hotel is very family-friendly. There are many attractions. I highly recommend it for a family vacation with children.

Natalia Fiszbach

I recommend this beautiful place. The pools are great, the hotel buildings are so nice. The food is absolutely the best, a lot of different things to choose every day. The people working there are so polite and nice. Together with my family we would like to thank Kasia (the Manager of the restaurant)- she is great and we really appreciate the fact that she let us come into the restaurant in the evening, after we arrived late, due to the flight delay and she let us eat the dinner. We wish you all the best!

Millie Woods

We stayed at this beautiful hotel at the end of June/beginning of July. We had an amazing first two nights but unfortunately my partner took a nasty fall which ended in him being in hospital for most of our holiday. The staff were amazing! I was going back and forth between the hotel and hospital for 5 days and they always asked how things were going and constantly checking in. The reception team were so great and I couldn’t thank them enough. We ended up having to stay an extra night due to the insurance. And the staff accommodated us perfectly. They were kind enough to let us stay in the room we were already in. I really hope I can come back next year for a redo on our holiday and enjoy the hotel even more ❤️ thank you so much honestly!!!

Benjamin Keen

We've just got back from a 10 day stay with our baby in September at the Zafiro Mallorca and it was really great all round. All of the staff, from the reception to the restaurants to the cleaners to the lifeguards, were so friendly and helpful to us all week. Particular shout outs to Aina Vives and Veronica Mendez in the restaurant who were lovely to us and our little one. The food the whole stay was top notch and the hotel was always so clean. There's lots to do for young children and it's in a great location, with free parking. As we stayed for more than a week, we could use the a la carte restaurant twice and the food and service there was also excellent. We stayed in a studio with a private pool, which was great, our baby loved sitting on the artificial lawn watching all the goings on. We'd love to come back.

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4.4

Google reviews (3129)

Karen Pattison

Just came back from a 10 day holiday with my other half. We wanted a quiet relaxing holiday as it was our first holiday in 24 years without any kids. This place definitely was what we wanted location was lovely right by a small beach a few little restaurant and shops and very quiet. The hotel was lovely rooms clean food was nice staff were lovely. Had bits of entertainment on through the day and evening so you could get involved if you wanted to. We will definitely be returning.

Malcolm Evans

We were really impressed with the resort. The staff were accommodating, and polite, and made you feel so welcome. The restaurant offered multiple food choices for every palate. The quality of the food was excellent. The amenities and entertainment were first-class. I would go back to the hotel and thoroughly recommend to people of all ages.

Lucy Gilbert

Had an amazing holiday here, beautiful views and friendly staff. Sergio and Christian were so friendly and welcoming, Great entertainers! Food was almost the same everyday and not much of a selections. Cold meats and salads had more variety than hot food. Beds weren’t too comfortable but the room it’s self was clean and lovely! The hotel entrance was amazing, smelt so clean and always Bristo fully presented

Das Mehtenvieh

We had a nice stay as a couple. Everything was fine and clean. The staff was excellent; housekeeping, bar, entertainment, chefs, etc. Great service in all fields with friendly, funny and well organised staff. Rooms were always cleaned, drinks were tasty and chefs in the restaurant were friendly and funny. First row to the beautiful beach and cliffs was amazing. The food was overall good even though sometimes things were a bit unseasoned. Great choice of food for every preference and different things every evening. The entertainment team and especially Sergio created a feeling of community and made up for great evenings with dancing, singing and fun pool games.

Julie Andrews

Lovely clean, bright rooms. All the staff in the hotel are really friendly, helpful and can’t do enough for you to make your stay perfect. Camp de mare is a beautiful bay, which is relaxing and peaceful, if you just want to recharge your batteries, this is the place for you. Surrounding areas are easy to get to by bus or taxi, so plenty to see. Will definitely return, really enjoyed our stay.

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4.4

Google reviews (824)

Eva-Maria Ridder

We stayed at the hotel for 2 nights after a very short (about 20 minute) notice of our arrival. Regardless of the short notice, the staff was very well prepared and even noticed during the check in it was my birthday the following day - they sent up a bottle of wine and some chocolates which was very kind and thoughtful. The rooms are clean and simple and the pool area is lovely with very comfortable lounges. The hotel has a very cozy feel as it is smaller than most others in the area. The staff were exceptionally nice and attentive, which really made the stay very comfortable, especially as we had had an awful experience in another hotel in the area which had promoted us looking for a hotel on a very short notice. They really saved our holiday and made us feel very welcome.

Anna S

The hotel is close to bus stops and beaches which is very convenient. The building is nice and clean. Toilets/showers I think are good only if you sleep alone - all sounds get much louder from there if you know what I mean, no intimacy. Water flows to the room when shower is taken. Cleaning - never leaving additional toilet paper - you have to go to the reception to get one which is embarrassing. Also we booked a room for 3 with 3 separate beds via booking but after payment they said they are not sure if we get them.. phone from Booking solved this. Then we were asked for 50 eur deposit per night at the hotel - also it was not mentioned in the booking description and not in their website, which they claimed to Booking. Finally we did not have to leave it. Also, we ate breakfast there, I asked twice for gluten free bread which they claim to have but I didn't receive it so ate without it. Overall bad experience as for a 4 star hotel - the worst from this category I had occasion to use

Alain KHUON

I stayed in a deluxe room at this hotel for 3 nights, but it was on the first floor, lacking a good view and privacy. Despite paying for a deluxe experience, the room only provided interior comfort. On the first day, I reported this issue, but the receptionist said I had to speak with the manager the next day. On the second day, I reported it again at 10 am and was told they might be able to move us to a higher floor. After 30 minutes with no response, I had to follow up myself. The manager then said she couldn’t do anything for the second night due to the short timeline for switching with another future occupant on a higher floor. They offered a room change for our last night, which wasn’t worth the hassle. If you want a deluxe room with a panoramic sea view, request not to be on floors 112, 113, 114, and 115. Call the reception in advance to ensure a higher floor with an amazing view.

Liam Bennison

I’ve stayed in many different hotels around the island and this stay was one of the best. Such a great location, easy check in, clean room, quirky shower room in the hotel room, comfy beds, quick WiFi, efficient maid service - everything was great. I received some help from different reception staff at different times and they were all so friendly and helpful. Will absolutely return to this hotel and definitely recommend it to others! Thanks again

Mahrad Tehrani

Amazing experience at Leonardo. First time in Mallorca and they made our experience great. The room was newly renovated with shower with a sea view. Staff very friendly and morning breakfast is so worth it. We will stay again there

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4.4

Google reviews (540)

Alexei Belbas

We had an enjoyable stay there. Great hotel, very customer oriented. Mainly German guests. Professionals like Dario and Lidia are quite profilic in their places. The only thing to improve would be more parking and some more entertainment in evenings. Cannot recommend more overall.

Miroslav Laluha

Pretty nice location. Beautiful sand beach right in front of the hotel. The cleanliness of the hotel was perfect. Very positive was a gallon of drinking water on a each floor. It was a very unfortunate to have to pay for beach towels and reservation of sun beds by the pool.

Carlos Casado Garcia

So far currently staying, it is great although lacks in amenities such as gyms the views are great and as it is a small hotel the service is great. The views are superb though.

Gary Everett

Just finished 2 weeks in July with the all-inclusive package and I cannot believe how great it was for this amazing price. I would like to point out just a few things… 1. There are no sun beds provided on the beach. This is normal in Spain in case you are used to vacationing in Greece. This is not a big deal, really, since the hotel pool is just a few steps to the beach anyway. 2. The sun beds at the pool seem to be a controversial issue… yes, you do need to pay for them but the price is completely reasonable and their system allows you to relax and not worry about getting one in the morning (no need for the pool lounger morning rush). I quite appreciated the system. They could, however, find a better way to explain this system since every time a new family came in I had the pleasure of watching a family explain to them how they were in their reserved beds… 3. The sea is quite irregular. Sometimes quite wavy and sometime quite full of seaweed. All just part of nature and nothing to do with the hotel but just worth mentioning. 4. The beach was nice and a tractor comes every morning at 0715 or so to clean it. Nice to have it cleaned all the time but that kept me from having my morning coffee at the beach listening to the waves as I wake up. This is a small hotel in a very small village so don‘t expect too much as far as activities go unless you are willing to get out to other neighboring towns. The hotel makes up for this with live music every Mon, Wed, and Friday evening at the pool bar. I have to admit I was pleasantly surprised and how good the live bands were. Shout out to all of them… Tanny‘s Band and that Trumpet guy especially. The food was very good. Keep in mind that again this is a small hotel and so the selection was maybe not as huge as in some really big places but what they had was always of very good quality. My favorite part was the staff, though. They were all super friendly - even when I noticed guests being rude to them they kept a polite manner and did what they could to assist. It looks like they mostly speak German as their preferred second language and that was generally what they started with but they were all very encouraging and patient with my broken Spanish and by the end of the 2 weeks we were celebrating that I could finally get my room number without a long pause ;o). A big thanks to all the staff with special mention to Oscar and Annabel at the pool bar, also Lurdes (I think that was it) in the restaurant. Everyone was quite nice but these were the names I could remember. Overall, my girls and I really loved it and we hope to return some day.

Julita Sobkowiak

This hotel is located in a really calm location. From our room we had beautiful view on the see. Rooms were very nice, everyday cleaned. Air condition was also clean and worked very well. Without it for us would be didficult to sleep,because temperatures outiside were very high. Timetable of meals very comfortable. You never feel hungry. Definitely 😀 The staff were very kind, friendly and helpful. Thanks for very lovely holiday time ❤️

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4.3

Google reviews (624)

Steve Grinter

Nice, smaller than average hotel. Adults only. Rooms smallish but we'll appointed and well kept. Partial sea view, as it says. Evening meal, buffet style adequate but nothing special but good breakfast. Great location 5 mins from the beach. Pool area oasis of calm. Staff pleasant and efficient We enjoyed the experience

Polina

This hotel is a solid 3-star option (NOT 4 starts) with a mix of pros and cons. While nothing stands out as exceptional, there's also nothing particularly disappointing. The rooms are a decent 6 out of 10, though the bathroom could use some attention as there's mold in the shower. Amenities are basic: there’s no minibar, snacks, coffee, tea, or kettle, though they do provide one bottle of water. A safe is available, but at an extra cost. The food is satisfactory, though the selection is somewhat limited. On the positive side, the location is convenient and fairly quiet. The swimming pool and sky bar are nice highlights, adding a touch of relaxation to your stay.

Deea Andreea

The hotel is amazing with a stunning view on the rooftop,rooms are nice and clean,food&drinks plenty to chose,all the staff from the hotel are very friendly and helping us and serve us with everything what we needed. We want to give a big Thank you to the amazing girl Sara,who was working on the bar near pool area.She is always in a good mood,with a nice smile,she is very dedicated to her job,and helped us with everything what we needed.Every hotels needs a Sara! From us she get 5 stars!

Alina Sedach

I have a fantastic stay at this hotel. The room is well-equipped with everything I needed, including a strong WiFi connection. The staff are exceptionally friendly and helpful, making the experience even better. The rooftop bar and pool are truly amazing, offering stunning views and a great atmosphere. Highly recommend!

Leigh Porter

Enjoyed our stay here - nice boutique-style, adults only hotel close to the beach and strip. We opted for bed and breakfast with a premium room. The room was lovely with a partial view of the sea and the pool, and the bottle of prosecco on arrival was a lovely touch. Perhaps the only problems with the room was that there is very little storage space for clothes and limited English channels on the TV. The breakfast was perfect with lots of choice; various breads, cold meats, fish and cheeses, fruits, yoghurts, pastries, cereal, and the hot counter. We also made use of the pool bar for cocktails, which were also great. Credit where it's due, Sara, a server at the pool bar was so friendly, always smiling, and making sure guests were being looked after. We loved her! Only bit of feedback I'd have was that the pool could do with a clean. From our room view, we could see that the deep end was dirty, and when swimming, we could see there was dirt and what looked like pine needles/leaves on the bottom of the pool. Given that the pool is surrounded by trees, I presume that's the problem, however using a pool hoover at night would resolve this. Other than that, any issues we had were dealt with promptly by staff - David and Sebastian were particularly helpful and friendly.

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4.3

Google reviews (421)

Bianca Blohm

This hotel has an incredible location, the town is quiet and surrounded by mountains and sea. Our room smelled of stale cigarettes, there was pink mold in the shower along all the grouting and the fixtures are not in the best condition. Our biggest gripe is the rules around food and drink. We stayed for 7 nights, received 1.5l of complimentary water on arrival. After finishing that, we were told we had to buy water as they don’t refresh. No tea or coffee making facilities in the rooms and an empty fridge. We arrived with wine that was a gift and when asked if we could have wine glasses got very angry responses from the staff. We then asked if we could order wine to our room and got a snotty no in response - no food or drink is allowed in the rooms. We had dinner at the restaurant on our first two nights and after that decided we didn’t want to go back, just based off the attitude of our servers. The food overall was good, but nothing special by any means. I don’t understand how a hotel can not give water, not allow room service, not want people to consume drinks or food from outside and on top of it have servers who are just plainly unpleasant to be served by in their restaurant. I have been traveling extensively for 8 years and have never experienced anything like this. I’ve worked in hospitality for 20 years and am dumbfounded by this hotels service and attitude, it really was the worst hotel service I have ever experienced. I mentioned this to the manager upon departure, to which she asked if they could email me with follow up questions, which I have yet to receive. I would not recommend this hotel and will definitely never return, which is a pity as it’s got so much potential.

Nora Gielen

We had a great stay here! The location is beautiful, surrounded by the mountains of Tramuntana and the sea. The village was so peaceful. Every night we slept with the window open, and we didn't hear any noise. The room (junior suite with a sea view) was big and cosy. The bathtub was a nice add. The staff was really friendly and welcoming. The breakfast had a lot of options and every day they had something different to offer for sweets (carrot cake, banana cake, ...). Did not use the spa, but the pool was refreshing and overall a mellow vibe. We are definitely coming back!

Lukas Ger

Not worth the price. The furniture felt dated, the room was nothing special. Matresses were great though. Spa was disappointing, jets and water features weren‘t working. „Hot tub“ was cold, empty cups and even a plastic bottle were just laying around. No sauna towels and rules posted so the wood was stained from sweat. Breakfast was disappointing.

S H

The rooms are pretty pricy & parking is difficult, but let me tell you: the staff is so friendly! They are the best part of this hotel! Don't expect too much of the spa. The jacuzzi is cold and the steamroom does not work. If you book an extra massage with Veronica you will not regret it.

Carolina Azcona

Lovely hotel in Estellencs. The breakfast which was included was fantastic! The room was clean and comfortable and had a small patio. The hotel had a larger patio with seating area also available. It is located directly on the GR221 route, which was convenient. We did not use the spa.

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4.6

Google reviews (1582)

Andriano B

Good location, nice sand beach in front of it. Location is great if you are looking for a sandy beach in front and have daily trips to check cities. If you wish to be in the city this will not be good location for you since its basically touristical resort with bunch of hotels. Great food in the hotel. We booked 7 night holiday with breakfast and we payed for the dinner one evening and it was great, not just bunch of industrial food but a great selection of tasty dishes. The hotel is not of a modern style so if you are expecting that you will be disappointed. Nice balconies, big double bed. Small indoor pool (we had a bad weather 2 days), there is also a small gym and sauna (havent checked the sauna). Lot of free parking around Hotel. I suggest you rent a car since Island is huge and there are many locations you wanna visit.

Kamil Siemaszko

Excellent location with a breathtaking view. We were in a seaview room and if you’re lucky enough to experience the sky without clouds, the view is absolutely astonishing. But still , even with a cloudy sky, it just looks beautiful. The staff were incredibly friendly and always helpful . Furthermore they have plenty of delicious cocktail options with a reasonable pricing . The breakfast had a big variety of qualitative food which was always a thing to look forward to in the morning. Special thanks once again to the staff which made this vacation feel very luxurious and relaxing . Price is very reasonable. I would definitely recommend 👏🏻

Katharina Hoffmann

Good food and ambiente, but unfortunately they were overbooked and didnt have a single bed room, even when it was paid for.

Gary Bewick

What a lovely hotel this is. Great food choice for breakfast. The rooms were always cleaned to a high standard and staff really pleasant. We enjoyed the hotel so much, we rebooked for another week in December. My ONLY negative comment would have to be the secure bike shed. Having rented electric bikes for both weeks there, at times it was difficult to get them in to charge them on an evening. I would think it difficult to charge them peak season. Booking for November & December 2024 ! 😉

Risha Patel

Lovely stay at this hotel! It was clean and the staff were great. They had a big breakfast buffet spread that had a lot of variety and was very tasty! Big thank you to Javier and Erniesto for a pleasant experience! The area isn’t that busy at night and not all restaurants are open and beach is sandy but rocky!

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4.3

Google reviews (2500)

Ashley Bonham

Firstly I should say the staff here are very friendly and attentive. The duty manger especially made attempts to improve our stay. Far better than booking.com who rather shamefully simply ignored our concerns completely!! Eventually offering us a €10 gesture, pathetic! PortBlue isn’t necessarily a bad resort, it would perhaps fit better in a 2 or possibly 3-star rating. Our issue is it is mis-sold as a first-class 4-star resort and spa, this it is NOT. My wife and I spent 5 days here following our wedding on the island and was in effect our honeymoon and why we selected a ‘4-star resort and spa’ as a bit of a treat with the added bonus of a kids club for our little one. This is our feedback; - Less resort and spa more euro-camp - wrist bands given as keys is not 4-star, what I would expect from a campsite. Very tacky - Outdoor pools have been taken over by ducks from the nature reserve meaning feathers and bird poo everywhere. Unswimmable due to hygiene - The parasols around the pool are old and mould stained - food from the pool bar, albeit ‘snack food’ is more akin to a greasy burger van and not 4-star resort quality - smell of the adjacent toilets meaning dining by the pool is really not pleasurable - Our room was adjacent to the main road - not safe with toddler - Busy road noisy throughout day and night - worth noting to get to the beach you have to navigate crossing this dangerous road. If you have a car it’s even quite hard getting out of the resort due to the speed of traffic. - As the road divides the resort from the beach I do not think this can fairly be advertised as a beachside resort. - Car park is a nightmare! Narrow and very hard to navigate - if you are lucky enough to find a space! - Offered an alternative room closer to the centre of the resort when speaking at the hotel desk but overheard other guests complaining about the noise from the entertainment every night - Room itself was fine, very very basic. Floors and walls paper thin so you can hear your neighbours swatting mosquitoes, moving furniture and even switching light switches! - Room was cleaned with bleach so stank of chemicals plus the floor was left wet. Not nice to come back to - Buffet breakfast was pretty poor quality. Again no more than 2-star quality. The fruit juices were absolutely disgusting! Never experienced orange, pineapple or apple juices like it. Absolutely repugnant - The best thing about the site was the mini-market. Very well stocked and our toddler loved it. - We didn’t dare use the spa facilities so can’t comment however the first thing you see upon arrival to the spa building is a huge pile of dirty towels! Again far below expected standards - Staff roam the site on a fleet of golf buggies on shared paths which terrified our little boy so much he wanted to be carried everywhere. This is NOT a 4-star ‘resort and spa’. It is a holiday camp and a dirty one at that. Worst place we’ve EVER stayed. Unfortunately I cannot recommend in any way.

Haris Celebic

We spent 10 days in this hotel at the beginning of September. The hotel has some good points: + Booking through their website was quite easy and you could even request a specific room. + Online check-in speeds up the check-in at the hotel itself. + The hotel staff is very nice. + The sea is a few meters in front of the hotel so you have a nice view + The resort is large and is adorned with beautiful gardens, plants, fountains and animals. + There is a wide range of activities: Several swimming pools, tennis, spa, massages, gym, 8 pool etc. + There are only adults areas, which is great good because there are also many (small) children in the hotel. + Our ant problem was solved quickly. + The massage (Ocean Signature) was great and I can only recommend it. (Unfortunately I didn't remember the name of the masseuse, otherwise I would definitely recommend her) + There are great evening programs + The staff put notes on cars that are parked incorrectly (in 2 parking spaces) so that more parking spaces are available (there are several parking spaces, but the one closest to us was often full). Some points that bothered us: (-) The room was not completely clean when we arrived. You could still feel sand and dirt from the previous guest. There were some black spots on the walls (which were probably caused by mosquitoes that had been killed). (-) Even during our stay, cleaning was not always done properly: You could still feel sand and dirt when you walked barefoot. However, it depended on which cleaner was cleaning. (-) The door frame in our room was not completely sealed. This allowed ants to enter through our door after a storm. (the problem was taken seriously and solved quickly). (-) Even after the storm it dripped from the roof in our room, but stopped later. (-) We didn't like the quality of the food at all. There is a lot of choice, but the taste of everything was weak and it didn't taste fresh. Fortunately, we had only booked breakfast and only tried the evening buffet once. (-) There was mowing in the morning shortly after 09:00, which caused a lot of noise and disturbed a longer sleep. (-) The location itself is not ideal if you don't have a rental car. Beautiful nearby beaches and towns are only accessible by bus or rental car. (-) One evening there was a fire alarm in the building where our hotel room was located. I found the staff response worryingly slow. I alerted the reception and they sent someone who didn't show up for several minutes. Even if it was just a false alarm, I think a quick response is necessary for the case of a real emergency. (-) The market in the hotel does not have a large selection and I think the prices are too high.

Gina Lang

Just spent 10 days at Port Blue hotel very disappointing expected 4 star more like 3 Room I - 07 was very shabby tho cleaner was good. Broken mirror taped up, curtains didn't fit ripped blackout curtain, shower head kept falling down. Ducks in the adult pool, duck poo in & out of pool. Grounds attractive but needed more cleaning. Food in restaurants Luke warm. On a more positive note the beds were very comfy. This hotel really needs an upgrade in lots of areas. Certainly not worth the amount of money we paid

Just a Stranger

We stayed there for 10 days, the rooms are clean and comfortable. The location isn’t great, no beach and inaccessible without a car. The staff is completely rude and impossible to talk with, they completely ignored us while we were standing at the bar and instead rudely commanded us to sit down. When we parked in the last spot at the parking, although not the most convenient one but also not bothering anyone, the parking staff yelled at us and demanded we parked somewhere else. At our attempts to reason with them they just continued yelling the same things over and over while being extremely condescending

Maryoom Al

I loved this place. I spent 9 days here and ugh I can make it my home! The staff are amazing, Natalia at the baby club is the sweetest person ever who kept my baby busy during the day while I got a chance to tan and read and go to the spa. Everyone from service to cutting grass to whatever everyone was so nice to us. I will say however, if you have kids you need to be the buffet type of crowd it’ll be difficult to get food from inside the resort in my opinion unless it’s at the buffet at set times throughout the day. Meaning you’ll have limited options of timings unless you leave the resort. However, when you’re at the buffet they have many options to choose from. We even got a chance to experience barbecue night!

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4.4

Google reviews (1045)

Karolina K

Wonderful experience overall. The Food is immaculate and all prepared to the highest standards. No restaurant in Alcudia can compete with delicious, themed foods in Bordoy Hotel. The rooms and facilities are five stars. Absolutely gorgeous. And last,but not least- fantastic staff in the entire hotel,but special regards go to the restaurant/pool bar staff. Beautiful people. Will come back!

Joana Santos

Good experience overall. The room was clean but basic. The food was not that interesting. You can taste that many things are store-bought. The pool and chairs were clean. Very good location of the hotel. The staff were friendly and helpful. A big shoutout to the masseuses. They did a very good job.

Matthew Powell

It's definitely not a 4-star hotel! Just returned from 7 days here. Rooms basic and cleaning during our stay was quite poor, the floors were never swept once. Beware, the walls are paper thin, and you can hear everything that goes on in the rooms next door!! Entertainment is not very good unless you like karaoke. The Beatles and Stevie Wonder tributes were to the point of being embarrassing. Food is limited in choice and sometimes inedible (lamb chops were disgusting), meaning we had to pay to eat out. I was disappointed that there is only 1 bar, which is the pool bar, so nowhere to sit and have a drink inside, never seen this in a hotel before. My main complaint was that the all-inclusive was a joke! we paid to go AI, but there were loads of other guests that weren't AI helping themselves to drinks and food all day, and the staff never challenged them. So what's the point paying to be AI if this is the case? On the positives, the hotel is in a good location, staff very friendly (reception staff not though) and reception, restaurant etc spotlessly clean.

Kieran B

Fantastic stay at this hotel, food was excellent with lots of options for all, attentive staff, pool area was lovely with plenty beds, room modern and recently refurbished. Service at pool bar was great too. All staff extremely friendly and helpful

Abby Kirwan

If you enjoy a quieter hotel, this is the one for you. There's lots of shops within walking distance and once I found a short cut to the beach I was there within say 7-10 minutes. The customer service here is exceptional. The room service is fantastic. The waitresses and waitors are so polite, friendly and welcoming. I've been made to feel that nothing is too much to ask for, which has been so nice! The food is absolutely delicious and there's such a variety! The pool is well kept and it's easy to get a sun bed as there's plenty to go around. We haven't once had to go and put our towel on one to 'claim' a sun bed in the morning. There's spa facilities here, which my mum has used to have a massage. There's a small gym and drinks available in the lobby. There's also a vending machine in the lobby, two computers, jewellery available to purchase and bikes to hire. It's such a lovely place to be, especially to relax. I do feel however that if you're looking for something a bit more lively then this may not be the place for you. The entertainment has been okay so far, with a South African couple singing (they were incredible!!), but then it's been a bit dismal since then. Other than the lack of entertainment, it's a wonderful place to stay. I think adding gym classes like yoga would be a great idea during the day. There's also shooting available to do on site. All in all, it's been very relaxing and welcoming so far 😊

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4.6

Google reviews (1063)

Mike Van Giesen

Never been a big one for reviews but we had a fantastic week at the hotel. Spotlessly clean with fantastic location on the seafront. The staff for us are what made our stay that much more enjoyable. From reception, cleaning, and particularly the restaurant/bar/kitchen staff who were all super hard working, friendly and helpful. Can't thank you all enough.🙏 Hotel is nice and small so plenty of space around the pool and we also used the private sauna/plunge pool (great touch). If you are looking for a clean, friendly yet quiet and relaxed, well appointed hotel with delicious buffet style meals (variety etc) with a fab location in Palmanova then we would highly recommend!

Lauren Dowsett

Amazing hotel right on the beach! The staff were friendly and welcoming, the sea view rooms were stunning. It was my partners birthday so they kindly provided a bottle in our room on arrival day! We will never forget the view we woke up to, it was beautiful. The breakfast was delicious, lots of labelled options and it was fresh. Plenty of highly rated restaurants nearby the choose for dinner, I would definitely come back!

Adrian Potts

Our stay 14th September for 7 nights. Great reception area with friendly staff that greet you. Had no problems with check-in, informed us with everything that what we needed. Rooms are a little on the small side (ours was a see view) but clean and freshened up daily. Our biggest complaint was the balcony, which also small was a very noisy fan from a neighbouring property, which was on from 11 am till 11 pm This kind of spoilt our stay a little as we like to sit on the balcony of an evening but unable to as it was too loud. Restaurant, food was fantastic breakfast and evening with plenty of choice. Only drawbacks were very busy at peak times and felt a little cramp. Great friendly staff as well. The pool area is small with 2 small pools, but you have a great beach opposite for a decent swim. We had no problem with sun beds with we found there were plenty throughout the day. Nice little bar, which is also a great friendly staff. The only drawback was that noisy fan, again, was quite annoying at times. Overall, the hotel is a good location for the beach, with plenty of local bars and shops nearby.

Ceyla Kütükoğlu

Very good hotel in a nice location. Sea view from the room was amazing. There is a public beach right across the street. Small spa inside the hotel is quite nice and relaxing.

Nick Farrow

Great food. We walking in off the street and there was plenty of space. The service was brilliant and the smash burgers and prawn and vegetable noodles were one of the best we’ve had. If you want a well priced lunch with nice atmosphere and service that is second to none then stop here!

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4.4

Google reviews (1836)

sharon ingham

We have just come back from a week's cycling holiday and highly recommend the hotel. The food is fabulous with so much choice to suit everybody's taste. The lane swimming really suited me too, usually had a lane to myself. We will definitely be back next year.

Josh Pharo

This place is simply great. Staff are super friendly and helpful. The Kiddies staff are especially wonderful and caring. The location is ideal, direct near the beach, 50m at most. Food is good, facilities are great and the best thing is that it's not in the middle of the Can Picafort beach. That for us was the highlight. It really feels like a secret hideaway from the other tourist traps. Fantastic 💯

Martin Koleta

Nice place to stay for couple days. Great breakfast and dinner. One of the best gym I have ever seen (in a hotel). Easy to find parking (even if they dont have their own parking lot) in 200m distance (max). The shower was broken a watter leaking all aroud the bathroom, no one cares (we had seen the same problem in other reviews)

Richard

Excellent!! We spent here great 12 days. There is nothing to complain about. Great service, very nice room (we had a sea view). Excellent food quality, seafood every day. Drinks were also great. Thank you for great service. Richard and Martina from Slovakia 🙏

Dinar Mingaliev

### Hotel Review I recently stayed at this hotel and wanted to share my overall experience. **Pros:** - **Quiet Nights:** The hotel is very quiet at night, which is perfect for recovering after a day of sports or activities. - **Swimming Pool and Spa:** There is a convenient 25m swimming pool and a spa nearby where guests can enjoy a nude sauna to warm up and relax. - **Location:** The hotel's location is not far from the sea, making it easy to enjoy the beach. While the hotel does not provide sunbeds, this was not a significant issue for me. - **Food Variety:** The hotel offers a wide variety of food, including meat, vegetables, carbs, fish, and more. It would be nice if they added fresh orange juice to their offerings. - **Bicycle Garage:** The free bicycle garage is a very convenient amenity for guests who wish to explore the area on two wheels. **Cons:** - **Staff Interaction:** I did have a negative experience with one of the hotel staff members by the center pool. I went to fill my water bottle without shoes and was rudely told "Raus" (meaning "out" in German). This interaction was unfriendly and unprofessional, which significantly detracted from my stay. Despite the issue with the staff member, the hotel's facilities and overall environment were satisfactory. However, I hope the hotel management addresses the staff's approach to guest interactions to ensure all guests feel welcome and respected.

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4.3

Google reviews (1392)

Cor en Raisa

Great all-inclusive experience. The staff works hard to make your stay as pleasant as possible, and all day they have a smile on their face. Compliments to them. The kids had an awesome time in all the pools. Nearby there is a nice bay with a beach. Bus connection to other place is almost in front of the hotel. 👌🏽

Chris C.

Many people smoke despite the non smoking policy, including near the children’s pool. It’s not quite « all inclusive », you have to pay extras for many things ; cocktails, decent brands of drinks, and every drink after 10.30pm. Are rooms really cleaned up ? I found a contact lens in the bathroom from previous visitor four days after I checked in. Overall, it’s an average resort, nothing much to fancy about. Food is pretty good however.

Anya Sanya

We recently checked into this hotel, and the room we were given reeks of cigarette smoke. It's so bad that it's nearly impossible to breathe. Despite our complaints, the hotel staff refused to provide us with a different room. This is unacceptable and has significantly impacted our stay. they sprayed the room with a special agent, we had to leave the room, because it was very difficult to breathe in chemicals, but why couldn't the cleaners, cleaning the room after the previous clients, do it right away, because the smell in the room is very intense and it was difficult not to notice it UPD the hotel changed our room, new room is perfect, thanks to the hotel for reacting

Niels van Gelderen

We've had a great stay. Nice and helpfull people, great food and lots of stuff to do.

Jay Senter

The junior suite overlooking the tennis courts was fantastic. The food was consistent the staff very welcoming and always happy to help. Great fitness center beautiful grounds and super tennis courts.

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4.5

Google reviews (1554)

Jana Aksamitová

Beautiful location of this hotel, also the view from the room and from the restaurant! Perfect, helpful and friendly staff. Excellent food with a great selection for everyone. Super large and clean pool...even indoor... I have no complaints and I hope to return there!

Terry Driver

Hotel was amazing so clean food was great loads of choose the staff was great location perfect near the beach loads of shops bars and restaurants would highly recommend

ajay ambagade

I like the Place and the beach location, however the hotel needs revamp especially with rooms not up to 4 star standards. the kitchen needs to be aware that there are more diversity in visiting Guest and paying customers, so if you are offering food with buffet then you need to be mindful of options. It was impossible for Vegetarians or Vegans to survive with the food offered and we had to manage with sandwiches from the nearest spar stores. so all in all food was awful and the rooms where not up to standards. location is good and facilities such as pool, bar, SPA massage and evening shows were good.

Annmarie Doyle

Very good hotel. Room was spacious and had lovely view overlooking the beach and pool. All staff were very helpful. Cleaning in rooms and around hotel grounds was excellent. Food was exceptional, lots of choice and a high standard. Only negative comment is around pool area. The beds are very very close together and as umbrella stuck into ground difficult to obtain some space and have shade at same time. As a result we didn't use the pool until very late afternoon when less people around.

Gary Barber

Just returned from a brilliant holiday at the CM Castell de Mar.As we pulled up outside I knew we had picked the right hotel.The hotel is spotless from top to bottom.The staff in all departments are excellent,friendly, and approachable they all seem happy in their work. The bedrooms are good with comfortable beds.The bathroom is large with a lovely walk in shower. The bedrooms could do with a bigger wardroom,there is room for a bigger wardrobe. We found the food is more for the Europeans than for the British.Although we didn't starve,there was always something we found.We also found on a few occasions the food was not hot. The outside pool is brilliant as is the inside one. Location of the hotel is just great,right on the front 30 seconds from the beach. The hotel is mostly catering for the German Market,we knew that before booking.We find you get a better quality hotel when catering for the European travellers. Would we return,absolutely with out question.A great hotel with fantastic staff......gary

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4.3

Google reviews (1095)

Amy White

We’ve just come back from a 4 night break staying at Sa Coma Platja and we couldn’t fault our stay at all. As advertised, the hotel was right on the sea front with a fantastic location. Almost all rooms are sea view, with ours being a junior suite, which was incredibly spacious and clean. Our room was also cleaned to a high standard every day during our stay. The staff were particularly friendly and welcoming, and we wanted to particularly mention Alba and Mila on reception who were really helpful when we needed help and recommendations during our stay, and to Claire, one of the in-house bartenders who was really lovely and chatty with us. There is much more included than advertised, such as included use of their own separate Mexican restaurant if paying half board/ all inclusive, evening entertainment, private sun deck and direct access to the beach from the hotel pool. The pictures don’t do it justice and we were really impressed with the presentation of the whole hotel and it’s facilities. We’d love to stay here again in the future!

Hamish The Cat

There an obviously number of considerations when booking a hotel dependent upon where and when you are going. However, if it involves sun, a beach, sea, good accommodation, good food and, particularly, great service from the staff then the THB Sa Coma Platja exceeds all of these needs. To some people, the idea of going to the same hotel for five years every September would be ridiculous but for us it means an easy, late season, break knowing exactly how well we will be treated. And usually, after a busy year, that’s just what we need. We’ve travelled extensively throughout the Americas, Australia, New Zealand, the Middle East and even Russia and have stayed in some remarkably excellent hotels along the way but the hotel we’ve returned to time after time is the THB Sa Coma. It’s nothing like the “luxury” of the hotels we have had in Dubai but, unlike Dubai, the overriding factor, above all, is the friendliness of the staff who are always smiling, always ready to help and are exactly what every person in the hospitality sector should be. They are an absolute credit to the THB group. Would we recommend the THB Sa Coma? Of course we would and, more than likely, we will be back. Finally, I noticed some 1* reviews on Google concerning an allegation of money going missing and I think it is ridiculous. You should completely ignore those reviews as every room is fitted with a safe so it makes no sense to leave money lying about. I get the impression that sometimes nowadays people just like to invent stuff so that they stand out from everyone else.

Adriana Freixa

Loved our stay at Sa Coma! The staff went above and beyond to make sure we felt at home. The rooms were clean, modern and spacious and the views from the balcony were incredible. It was like waking up in the sea. Our kids loved being able to go from the beach to the pool so easily. We enjoyed that we could walk around and always find something fun to do, but it never felt too crowded or too noisy. It’s perfect for families with little kids. Ours couldn’t get over the breakfast buffet! So yummy!

Daria Kozlova

Stayed here with the family for a week: the location is great as it’s right on the beautiful beach, the rooms are tired but spacious. However, the service is not ok at all, especially at the restaurant. It seems like the personnel is really making an effort for you to finish your meal and leave asap. In general, I’d rate this hotel as a good 3-star one, not a 4-star…

JING WEI

Spain and Mallorca are beautiful, with amazing local food and the warmth and friendliness of the Spanish people made our trip almost perfect. But this hotel completely ruined it with an experience that was downright disgusting. To start, the front desk staff was rude. The cleanliness of the hotel, including the swimming pool, was far below expectations. What shocked us the most was that on our last day, the cash in our room were missing, our friends and we had booked two rooms in total and all of our money were missing! We had double-checked that everything and our cash was there before heading out, but when we returned from swimming to pick up our luggage, we found the cleaning staff standing near our room door, which felt suspicious. After discovering the cash were gone, we reported it to the front desk. But their response was disappointing—no solutions, no help, not even basic sympathy. It felt like this hotel sees guests as nothing more than "cash cows" to be exploited without any moral boundaries. As tourists, we know the money are lost, and we’re not going to waste our time and energy trying to get them back. After all, we can always earn more through hard work. But those who survive by stealing, and those who harbor thieves, their way of life is like that of parasites—shameful. This is a failure of the management of the hotel. I strongly do not recommend this hotel! If you want to have an enjoyable vacation, make sure to avoid this place at all costs.

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4.5

Google reviews (2261)

Grahame Green

Lovely hotel with beach right close by. The hotel was clean and plenty of staff to help you. The food was amazing. Couldn't fault it. We really enjoyed the 4 specialty restaurants too which made a change from the buffet. Nice location. Close to shops etc. My only complaint is where our room was located (right outside reception & hotel opposite which attracted lots of noise from bus drops offs and pick ups early in the morning and delivery trucks). Next time I'd pay more for a sea view guarantee no noise.

Paul Crockford

Great location for what we wanted, just 5 minute taxi ride from the marina. A few shops and bars close to the hotel, if you fancy a wander about. The hotel was lovely, staff were so helpful, friendly and always on hand if needed. Room was clean, comfortable and what we needed for are stay. For the meals, there was always plenty of choice and tasted nice. Even though it was October when we went, it was still warm with plenty of sunshine, we would defiantly come back again, and stay longer next time. (The photo's don't quite do justice as it was overcast when I took these).

Carly Boitoult

The room was very clean. Shame we didn't have a pool or sea view. The hotel staff look after everyone. Location is very quiet. I would have preferred a busier location, but that's my fault. The beach, which seems private is very cute and pretty. The downside was the food. Great breakfasts but dinners weren't good. No kids resort.....perfect!

Amy Mcnamara

Have just spent 6 nights at this hotel, and have loved it! Rooms are a good size, kept clean by the cleaners every day with fresh towels and water every day. Our room was not pool/sea view but it did mean we had a beautiful view of the sunrise in the morning. We had all inclusive and were impressed with the quality of the food, variety each night with a theme but still enough for me as a fussy eater. Small beach/cove on the hotel grounds which is great, a few shops just a few minutes walk from the hotel and 10 minute walk to the marina with lots of restaurants to choose from with a great vibe. The entertainment team Wilson & Alessia were FANTASTIC! Provide great energy around the hotel, they make sure to get to know you which is nice and they put on a great show in the evenings, both incredible dancers and couldn’t ask for anything more from them! They alone have made our stay 10/10!

Miranda Witt

Things like mediocre food and run down rooms are things I could look past had the service not been such a downer. From start to finish I was never made to feel very welcome. Using the grill station in the restaurant and the pool bar were uncomfortable. I felt a bit of a burden to the staff. And don’t think of trying to order a common known cocktail if it’s not on the menu because they will deny you. Me and my boyfriend had several encounters where we generally felt uncomfortable and unwanted. The entertainment team being the only exception as they both had more enthusiasm than the rest of the staff combined. The specially restaurants were booked up when I tried to visit and reception was zero help in providing any information as to making reservations. I booked the all inclusive package and found myself walking the 30 minutes to town for a decent meal and cocktail. If you are looking for good value for money book elsewhere. I would not return.

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4.2

Google reviews (3391)

Rodolfo Rbeiro

We recently stayed at the Hotel Fergus Club Europa, and it was an amazing experience! The food was delicious and varied, with options to suit all tastes. The rooms were comfortable and well-decorated, providing a great place to relax. A special highlight was the animation team. They did an excellent job with the activities for adults, keeping everyone entertained throughout the day. The mini club for kids was fantastic as well, and our children had a blast. A big thank you to Francisco and the entire team for their dedication and hard work. We can't wait to come back!

Miragens Do Império Transportes, Unipessoal lda

Our recent holiday at Hotel Fergus Club Europa was truly memorable! The food was excellent, with a wide range of tasty dishes that catered to everyone. The rooms were clean, comfortable, and had everything we needed for a relaxing stay. The highlight of our visit was definitely the animation team. They brought so much energy to the activities for adults, ensuring there was always something fun to do. The mini club for kids was fantastic, and our children couldn’t get enough of it. A special thanks to Francisco and the whole team for their incredible dedication and making our vacation so enjoyable. We’ll definitely be back soon!

Lara Maria

Excellent family vacation spent at the hotel. Very tasty and varied food every day in the restaurants. Very fun pools with lots of space. The room was cleaned every day and towels changed. The animation team made sure everyone participated in the activities. Very varied and family-friendly night shows. Thank you very much to all the staff at club Europa!!

Scott Butterworth

If youre looking for a straight up good, clean and enjoyable family holiday resort, you've got it. Had a great week with our 2 little ones (2+4). Gradual pools made it safe for the kids (and us after a few). Hotel staff were excellent, shout out to Juan & Juan Ignacio for the excellent service and strong measures!! 10/10. The animation staff made the poolside experience a very fun environment and they were extremely inclusive!. Food was good, nothing incredible but if you're expecting wonders from a multi cultural family friendly 3+ star resort, your issue. Had an amazing experience and looking eagerly to return!.

kayleigh heffron

The animation team are amazing they are a really great addition to the hotel. Especially Isabella and Zoe. Isabella really gets involved and makes everyone feel welcome and included. They are great at the activities. 5 stars to both of them. :) my little one loved this family holiday meeting new people and making lots of friends he loved all the child friendly things he could do such as the park and the pool.

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4.4

Google reviews (924)

ILHO CHO

Mallorca is not that big island so you can reach any nice places in the island by a car within an hour. And Can Picafort beach can be reached in 10 minutes by walk. You can have pool bar, wet bar, lounge bar, and restaurants comfortably in proper places and time slots. Food quality was also nice. The staffs were kind and trying to solve my issue. It would be great for families who has young kids or babies. It means that it wouldn‘t be good for someone who want to expect a calm rest. The room looks old but well managed. One bad thing was that the door of toilet/bathroom couldn’t be closed and even locked. I was too lazy to ask for repair because we didn‘t care about it.

Cee Cee

The staff, rooms and facilities were faultless. The only issue we had was that the pools were ice cold. The only time I got in the outdoor pool all week was when I accidentally fell in, My toddler was desperate to get in but would scream whenever her feet touched the water. It was such a shame as the weather was lovely and everything else was perfect.

M. Garcia

So if you have been to other resorts, this is definitely not worth a 4 star. The swimming pools where freezing!! All the children where shaking in it. The cleaning was o, like the cleaning personal was doing it without wanting to do it. The bed was half made up, the towels where not changed. They only took the dirty towels. No room service, not swimming after 18. Parking is not always easy. Only Inez on the service desk was helpful.

Explore HS

End of season holiday with family and friends. Staff were lovely and food was generally ok but hotel very tired looking and rooms need a major upgrade. Bar area lacked any atmosphere but kids loved the pool bubble.

Tonys Jungle

We have stayed for 8 days on this resort with a family of 3. This child friendly resort has beautiful swimming pools. Nice staff, good rooms and is big! It was really a nice vacation. Every day entertainment and in the evening mini disco and a show. Good food! A lot of different drinks. The island is great to explore with a car, they deliver your rental to your hotel and pick it up. Lovely staff! Thank you for our amazing stay at your resort/hotel!

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4.5

Google reviews (2665)

Stevie Reilly

My wife and I stayed at this hotel from 6-09-24 to 16-09-24. The property is idealy situated on the beach front with all amenities close by. The room is spacious with great views and cleaned daily. The rooftop pool/bar is a must visit the views are spectacular! I found the front of house staff and receptionists very helpful and knowledgeable on the local area. The restaurant staff were polite and helpful. There was a great variety of food from the buffet and breakfast and the restaurant staff were always on hand to help. All in all a wonderful experience from start to finish. I'm already planning to return visit!!

Oliver Yaffe

Absolutely not a 4 Star hotel. This property is a 3 star at best. Where to start: The rooms: These are incredibly dated and run down, mould in the shower, parts of the bathroom flooring falling off and no in room amenities apart from a hair dryer. Lost a night in a double bed as it was setup as two singles and it had nobody could do anything until the next day apparently. It was only 7pm when we checked in. We had a corner room which is the second best in the hotel but so small and all you really pay for is a bigger balcony and a second window. Don’t waste your money on this. Also these are not sound proof at all. You can hear everything outside on the road and outside your room in the corridor. Breakfast: Very average, pastries are dry and not fresh. Hot food fine. Staff: on the whole the staff have been great. This is a positive of the hotel. Pool area: This is nice and the roof terrace is great. The only downside is it says no reserving beds yet this is not enforced and people leave their stuff on the beds all day which is incredibly annoying. Also, I’ve never stayed at a 4 star hotel where you have to pay for your fresh pool towels and these are kept under lock and key by the life guard, very strange! Lastly, we had two rings go missing from one of our bags during the day while it was in our room. This is still being looked into and I’m hoping this will be resolved before we leave Mallorca.

anna marie

Beautiful hotel on the beach. Staff friendly helpful. Had an problem with the room 1st night but got sorted very fast. Entertainment Staff fabulous very hard working lad that's very funny and really made are stay 10/10. The cafe coffee and cake was delicious and breakfast every morning also 10/10.all round very good hotel.

Laura Gascoigne

We didn't stop here,but really wished I had! Hotel was gorgeous. We stopped near by and popped in for cocktails most evenings and had a dinner once, A little pricey, but you get what you pay for. Drinks was amazing, great service. Food was delicious and was one of our favourite places to eat, however we ate there our last night,so only got to eat there once.food was really good.

chelsea coulahan

On the night that we arrived to our room the room didn’t seem like it was cleaned properly. We also found insects on the bed and floor. We went to reception and the staff were very helpful and gave us a new room. The beds were 2 single beds pushed together and were very uncomfortable to sleep on. For a 4 star hotel the rooms are very poor and need a little revamp. Definitely not worth the price. The staff were very helpful and lovely.

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4.6

Google reviews (1534)

vishal sethi

This hotel exceeded our expectations in many ways. The location is fantastic, just a pleasant 10-minute stroll to the beach, making it easy to enjoy the sun and sea. The staff truly stood out for their friendliness and professionalism, always ready to assist with a smile. The pool area was a highlight, offering a refreshing retreat, while the wellness area was exceptional, providing a relaxing and rejuvenating experience. Whether you're looking for a beachside getaway or a place to unwind, this hotel has it all. We had a wonderful stay and would highly recommend it to others!

Alex M

Clean, spacious, very good breakfast. Quite a relaxed atmosphere. I had a suite with a terrace, but without a private pool, which I understand is not heated. I would def recommend it. Breakfast was fine. There is a nice terrace where you can't smoke, unfortunately ( it could be a Spanish thing/ law, I don't know) .

Daniela Formosa

We truly enjoyed our stay at this hotel! The buffet breakfast was nothing short of spectacular day in and day out, the staff were friendly and helpful, rooms were clean and very spacious (we were even grated a free upgrade), and the spa is really an amazing experience (from the facilities, to the messages themselves). Nothing much to do in the area due to the rowdy nightlife, but perfect for those who are not basing their whole stay in Palma. Free parking at the hotel also!

A

We stayed here for 9 nights and absolutely loved it. The spa is amazing! And we were in it nearly everyday to take a break from the sun. Stayed from the 2-11th of September and was very hot! Staff very friendly. We looked it up and for a local to use the spa it was around 90 euros a day so the fact that this is included in your stay is great. Obviously you need to pay if you wanted a massage but the facilities are free to use. We particularly enjoyed the ice plunge pool. The hotel does cater to Germans (we’re Irish) but this didn’t bother us and we found them quite pleasant to speak to and we did hear English, Scottish and American accents around too. The main guy who does be at most breakfasts and dinner makes an effort to find out your nationality and always says hello to you in your own language. Something I wouldn’t expect but a nice touch and shows the effort they put in to make you feel welcome. The food was excellent and we looked forward to going down to dinner every evening. There was something different every night! They tend to repeat a few things after 7 days but we still had a bit of variety and were very impressed. It was very convenient to not have to look for somewhere to eat every evening and saved a lot of time. It would be nice at breakfast to have more Irish or English influenced meats as the german sausages are a bit rich first thing in the morning but I understand this might be difficult to implement. They still provided eggs in any form you wanted (chefs on site cooking), pastries, cereal, fruit, fresh pancakes etc. They basically had everything you would expect at a hotel buffet. The only suggestion I’d make is at breakfast to have more staff available or a different system for the tea/coffee. I understand it is hard to get hotel staff in general but my only reason for this is first you’ve to try to get the attention of someone for coffee/tea (at dinner as soon as you sit down they come straight down to you for drinks, not as efficient at breakfast) and when the coffee does come the mugs are very small, only getting about two to three mouthfuls of coffee and it’s all you’ll get during breakfast unless you get their attention because it can get busy. I stayed in a hotel before where the staff went around with jugs of coffee constantly filling up the mugs and I think this would be a much better idea. It’s puts a lot of pressure on staff when there’s only 2-3 of them on tea/coffee duty for the amount of guests during peak times. I think it’s a little unfair on them as they’re trying their best. This however didn’t put a dampener on our stay but just worth noting if you’re a bit of a coffee addict like myself! Obviously subjective. Overall, we had a lovely holiday and would definitely return to this hotel. A mixture of age groups staying there but it would cater more towards an older crowd (but still a bit of a buzz in the evening with some entertainment). We’re a couple in our mid twenties and we were happy out. We had booked the Riu bravo before this and changed due to bad reviews. We paid 18 quid extra for this hotel and I feel like we got a lot more bang for our buck. If you want a mix between relaxation and a few nights out this is definitely the hotel for you. You’re within walking distance to the strip but far enough away to be able to choose when you want the craziness or not. I wouldn’t even say it’s a four star but more of a 4.5 pushing to 5 if they did some minor improvements. There is tennis, bike rental etc available you just have to ask reception. There is also a 24hr doctor on call. We booked the hotel via Tui and everything went smoothly. Thank you for such a pleasant and relaxing stay, we will be back😊 P.s get one of their mojitos at the pool bar, you won’t regret it!

Zdravka ilieva

The facility is great. Very good service in the sky bar and restaurant. From the reception we didn't receive so good attitude. Not much were shared with us upon check in. No entertainment in this hotel, or at least we were not informed at all. In the other Grupotel chair hotels it is better presented. The spa is good, clean hotel. Food was very deliscious but dinner service was closing earlier than listed (earlier than 21.30)- during all our stay i could see this happening.

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4.7

Google reviews (2391)

Louise Van Reeth

Superbly located family hotel with plenty of room for nature. On the seafront, splendid view from the outdoor restaurant. Comfortable room, lots of activities available, staff really lovely, smiling, helpful, relaxed. That's another big plus for this hotel. Hotel on a human scale, very good buffet. The only drawback is that there's no indoor space where you can stay in the evening if it's colder, otherwise perfect!

Chase Steffens

I can't say enough good things about the staff at Pinos Park. Everyone, from the cleaning staff to the bartenders and the children's activities staff were attentive, enthusiastic, and sincerely kind. There were lots of fun activities on offer throughout the day, including fitness options (which I appreciated), pool games, and night time entertainment--which far exceeded any expectations I may have had. Our kids (10 and 12) found friends and entertained themselves, but the children's staff was amazing. Each night we noticed that they would move through the crowd and go chat with the children in the program and their families and encourage them to come play with the other kids during the shows. Great that there was big action til 10:30 or so then absolutely quiet as everyone headed home. The food was as good as can be expected from a buffet--the desserts and live stations were always quite good, a few nights, excellent. The grounds were beautiful and the beach was great for swimming, with SUP boards, kayaks and paddle boats available for rent, as well as a cozy (independently owned) beach bar. The app was also very helpful, letting you know what was going on throughout the day and when our room was clean. We will definitely return to an Iberostar resort.

Heather Schneider

Had a great vacation! Location was beautiful. The beach is in a small cove and immediately adjacent to the hotel. Nice pool. Staff were all very friendly and helpful while we were there and prior to our stay when we had questions. Food was delicious and plentiful. We mostly wanted down time, but there were lots of activities available if you are looking for more to do during your stay, just check the schedule on their app. We have teenagers, but the younger kids doing the kid focused activities always seemed to be having fun. The rooms were nice and the one small problem we had with the AC was immediately resolved. We also appreciated their focus on the environment and sustainability. We would definitely go back!

Igor Zavoychinskiy

It is a good place to stay with kids under 6. The beach is public, so you have to pay for the sunbed, given that you've found one available. The food is fine, but the bars don't. On the good side, you can visit a lot of places around for an affordable fee. From a negative side, a lot of people smoke around. There's no restricted places. Even at the kids' pool. Not to mention "not so kids" areas. I can not recall I single moment I didn't smell cigarettes smoke. People here are either immortal or have never heard about lung cancer. From the positive side, though. The public beach at this hotel had really good places for snorkeling. Literally, 2 minutes walk and whole day fun.

Ryan Williams

This is a wonderful hotel, made even better by the very friendly staff! We stayed here as a couple and from the moment we arrived at reception to check in we received amazing service from the staff. Offered a drink on arrival and were even able to check in to our room early which was great. The hotel is very well maintained and cleaned, with countless staff on hand keeping on top of things. Every member of staff we walked past said ‘Hola’ which was lovely. Food is great for a hotel of this size, with lots of fresh options and a nice variety between days. The hotel is set in a stunning location right by the sea, just a few short steps and you’re on the lovely beach. The pool is also lovely, again kept very clean with a lifeguard on hand. The WiFi is also some of the best I’ve had in a hotel! We had a very comfortable stay and had everything we needed, staff were always on hand to help us with any questions. Would absolutely recommend this hotel to both couples and families. We would definitely stay here again!

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4.1

Google reviews (1290)

Mahjabin A

I'm really surprised nobody has mentioned that the evening entertainment can be heard from the 7th floor and goes on until 11.30pm at night. When I brought this up with the staff member on reception, he couldn't care less and was really rude about it. They also don't provide drinks for lunch or dinner buffet. You have to buy them. I brought my own water and was challenged by a member of staff and told to leave it by the door. When I asked why it's a problem, she couldn't provide me with one. Very poor. Fair enough you want people to buy drinks, but don't take away the autonomy of people getting their own. Apart from that, food was okay, rest of the staff were nice and it is conveniently located

Максим Задорожный

My girlfriend and I decided to spend our vacation at this hotel, but I do not recommend it. It all started when we arrived on the first day of our vacation around 9 PM. We were greeted somewhat warmly but received no information. We had to make do with the leftovers from dinner, as the hotel was not prepared for late arrivals, even though everything was prepaid. We wanted a room with a sea view, but it turned out that there was an additional charge for this. My boyfriend went to inquire at the reception. The next day, we wanted to store our valuables in the safe, and again, it turned out that we had to pay for the key to the safe. The following day, we ordered drinks at dinner, and it was an unpleasant surprise to find out that they needed to be paid for separately, although no one had informed us of this, putting us in an awkward situation. The cleaning was a separate issue. The cleaning was very superficial, with beach sand remaining on the floor. There were no signs or cards to indicate that cleaning was needed. The housekeeping staff could just walk in after knocking once and waiting a second. I had an unpleasant situation where I was drying my hair and a housekeeper suddenly entered. The lock in our room worked poorly: sometimes the door wouldn't close, and sometimes the card didn't work. The reception staff reacted with annoyance, saying, "Oh, you have questions again?" It was very unpleasant that on the first day, we were not given complete information about the hotel, dining hours, or any other important details. This is very unprofessional. We had to look up everything we needed to know on the internet. The elevators are another story. There are only two, and if you manage to catch one, you are very lucky! The staff in the dining room speak only Spanish. If you don't eat quickly enough, they take your plates right from under your nose, which is disturbing. Once, I went to the dining room and wanted a seat by the window, but there were still dirty dishes there. The staff offered me another table, but I insisted on my choice and had to get new cutlery myself. The air conditioning in the room works terribly and doesn't cool at all. The refrigerator turned out to be very small and also stood there for show, since it was not cold inside. When you approach the staff at the reception, they make annoyed faces and show no friendliness or willingness to help. It seems that they are fed up with guests' questions. Overall, the hotel left a very bad impression.

A S

The hotel is close to the airport and has a great bar with live music on some nights. Issues: - The rooms should be cleaner. - I found a strand of hair on the bed. - The food was disappointing at the dinner buffet. - The hair dryer was not functional. - Noise from the plumbing - big hole in the ceiling over the toilet On the other hand, the staff were very helpful with calling a taxi when leaving the hotel

Grace Gabrielle Cox

I don’t normally review (appreciate those who do!) however I recently stayed here on a solo trip and it was lovely. I wanted somewhere close to the airport but still close to the beach and with a pool so chose this hotel. Found out after I booked that breakfast and dinner was included in the price and the buffet had plenty of options- I didn’t feel the need to go elsewhere to eat. I spoke to what felt like nearly all the staff during my staff and everyone was so friendly and welcoming and I felt so looked after, especially while being there alone. I loved the room with the view of the pool & the sea, loved the bar and the indoor hot tub- will definitely return🥰

Vadim Radchikov

In general it's ok: close to the beach, some breakfast dishes are changing from day to day. Beds are quite bad: not fixed and creaking. I would to rate as 4, but during check out I had to pay for complement water in the room, what decreased the impressions significantly

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3.9

Google reviews (1604)

Annaliese Ashmore

Having read some mixed reviews about this hotel i was unsure on what to expect. Upon check in, the lovely ladies at reception confirmed I’d been upgraded from a single to double room, which was a fantastic surprise. The hotel pool is peaceful, clean and well maintained, with views as good as expected over the sea. It’s clear from the photos the pool isn’t large, nor is the Nixe next door at three times the price. If you want an Olympic pool this isn’t the hotel for you. Breakfast offers a large choice and the restaurant offers both dining inside and out. There is a large gym with lots of equipment and yoga/pilate classes. Sitting on my lounger over looking the sea, I can’t see what there is to complain about. I can’t comment on all the rooms but mine is modern, spacious and in good condition. Staying for a wedding in a few days time and enjoying the relaxation in the lead up. Leaving a positive review as this hotel doesn’t deserve some of the comments. London guest October 2024

Christian Hoff

Nice staff and breakfast. Rooms are a bit tired and the pool area is too small for the hotel and it’s guests. This results in to less snbeds and guests blocking them from early morning, and not using them until later. The hotel is located really nice on the beach and int the small town which has great restaurants

Sandy V

This a nice hotel which has a fantastic location, view and atmosphere. They had activities available, with a gym, spa, and an outdoor pool. The view from my room was nice, and during the night, I could only hear the sound of the waves! However, I think it needs a bit of TLC. Over then that, the staff was friendly, helpful, and was available 24/7, which is a bonus when you arrive late or leave early. They can call for a taxi, which is cheaper than an Uber. The buffet was so diverse and tasteful. There are many souvenirs, small supermarkets and clothes shops available within walking distance. The number 4 bus takes you to town and is very frequent. To be honest, there is no need to rent a car if you are just coming for a few days. I will certainly recommend this hotel for friends' gathering and for a romantic escape or just to a solo traveller.

AK 94

Room: Junior Suite Stay Duration: September 7 - 13, 2024 General: The hotel is located in a charming local neighborhood, right in front of the beach. You have the option to spend the day on a deck chair by the pool or head directly to the beach, with easy access from the hotel. However, if you want to use the deck chairs and parasol on the beach, there is an additional fee. The sea itself is incredibly clean, warm, and captivating. It was relatively calm, the locals were very friendly, and I felt extremely safe. The room was equipped with a coffee machine and a minibar, with drinks included in the price. Staff: The reception, cleaning, restaurant, and massage staff were incredibly kind, friendly, and helpful. I’ve rarely encountered such welcoming and attentive staff at a hotel. Gym: The gym is well-equipped, although it lacks a cable machine. It offers three chest machines, two back machines, four leg machines, along with three benches, plenty of dumbbells, and treadmills. Towels are provided in the gym, so there's no need to bring one from your room, and there are designated bins for disposing of them after your workout. Restaurant: I only had breakfast at the hotel, and while the food was okay, the coffee was excellent. The juice was quite too sweet. For lunch and dinner, I explored nearby restaurants such as Picadilly (traditional Spanish dishes), Smashburger (just okay), Fusion (nice), and La Vaca Olivia (fantastic, highly recommended). Massage and Spa: Due to a back injury, I opted for a massage and spa treatment (the spa access is included with the massage). The experience was great—the massage therapist was very attentive and helped alleviate my pain. The spa, which includes a sauna, steam bath, and jacuzzi, was clean and well-maintained. Transportation: The bus stop to the city center and the cathedral is just a 2-minute walk from the hotel. The fare is 2 euros per ride, and the journey takes around 30 minutes. Room Service: If you don’t need full room service, you can simply ask the cleaning staff for fresh towels and a new bottle of water each day (you’re entitled to one bottle per day). The Suite: This is where I have my only major criticism. When I booked the room, the photos showed a suite on a higher floor with an exceptional view. However, upon my arrival on Saturday, September 7, I was given a suite on the first floor. There were trees and a wall blocking the view on the left, which was not what was shown in the photos on booking.com. Additionally, the air conditioning was very weak, causing me to sweat throughout the first night, and the refrigerator was warm and not cooling anything. I reported the situation to the reception. They asked me to return the next day after breakfast to see if a room change was possible. A technician was sent to check the air conditioning, but he explained that it was part of a central system that couldn’t cool any more than it already was. Eventually, they provided me with a fan. The next day, I was informed I could move to a different room on Tuesday (after already spending 3.5 days in the first-floor suite, leaving me with only 2.5 days to enjoy the upgraded room). On Tuesday at noon, I finally moved to a room on the 5th floor, with the sea view I had originally paid for. The air conditioning worked perfectly (I even had to turn it off at times), and the refrigerator was finally cooling properly. Only then did I start to fully enjoy my vacation. Since this was my first vacation of the year, I was quite disappointed to have spent over half of it in a subpar room. In my opinion, the first-floor junior suite should be priced lower than the higher-floor suites and categorized differently. Therefore, I rate this aspect 3 stars.

Vk Vk

I have been there, for almost a week, I had to shower with cold water, told them twice to do something about it. They didn't do anything about it. This isn't a four star hotel 2-3 at best. The only good thing I could say about it the breakfast was good. Though for this price I would expect a bit more.There was no instant coffee or iron in the room, nothing just the room which strongly required a renovation. Definitely would go somewhere else next time.

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4.3

Google reviews (613)

Stephen Brown

Just back from a 9 day trip bed and breakfast. Last year I was all inclusive. This holiday I went down for breakfast last year did not .breakfast was very good with lots on offer I also noticed the general manager down getting breakfast some mornings. Good sign 👌 This year I noticed some improvements that had been done over the year . Nice to see money is getting reinvested. Staff were all first class and all the same faces from last year good staff retention a good sign 👍. I'm planning retuning next year probably bed and breakfast eating out is not cheap but it fresh and hot and there is good choice of restaurants. If the hotel restaurant opened a bit later and if there was a microwave available I would go all inclusive last year I mainly eat from the bar lunch menu it's cooked to order. Cala d'or is nice and peaceful place to go 😌

Fiona Crocker

A lovely hotel catering for bed and breakfast, half board and all-inclusive The staff were amazing ... on the ball non-stop and so friendly. There was a very good selection of food at all times and it was very tasty. The rooms are of a good size and the same for the balconies. There is a gym, spa pool, outside jacuzzi, pool, and plenty of sunbeds (albeit a bit close together). There are luxury pool beds that can be hired, which are very comfortable. Pool towels supplied, too. A few minutes walk, and you are on the beach... word of warning, it does get very busy! The entertainment was music, and over the two weeks we were there, it was a different act each night. The only real complaint I have is the availability of water!! You can get a glass of water in the restaurant or at the bar (when open) or from the gym but that is it, otherwise it is buy your own from any of the supermarkets close by.

Emma Butler

The hotel Toucan was amazing, the hotel was immaculate, staff super friendly and couldn't do enough. Made you feel very special and well looked after. The location of the hotel was great, and the facilities were excellent. Pool was fabulous (though slightly cold at times), availability of beds was great around the pool. All inclusive food and drinks were great- good selection and food always tasty and plentiful. Highlight was the snack bar at lunch time! Bedroom was great, we booked a pool view but had a little bit of the sea in our vision too! The minifridge in the room was an excellent facility too.

Andy

A really disappointing experience. Location is good , rooms are ok , the hotel is a little dated but nice enough . Staff are friendly and helpful but then I’ve not known anywhere where they’re not . Food is dire though , the meat is all well over cooked, the so called English bacon I could use to replace the soles of my work boots, I honestly don’t understand how others have said that the food is good , it is NOT good . We’re staying on the half board basis and you don’t get any drinks at all with your evening meal ( not even water ! ) I’ve never experienced that in any other hotel . I like authentic churros and didn’t expect these at the hotel to be on a par with a traditional Spanish bar/restaurant but omg they are so bad ( more like cardboard ! ) I had to spit out the one and only mouthful. The orange juice is more like a cheap orange squash . The coffee from the machines in the restaurant is weak and more like an instant coffee in taste. No smoking allowed on the balconies! Never seen that anywhere either. The balcony’s offer zero privacy btw and they have no lighting so they’re useless in the evening as it’s pitch black. We asked for an iron 🤣 we were given an iron along with an ironing board that’s about 2 feet long and made of metal mesh ( no foam ) and a bit of fabric around it ! The water in the pool is too cold to enjoy. Rooms and hotel are clean . Needless to say “ we won’t be coming back “ we have 8 days still to go 😩. Very disappointing. It’s now 3 days since I wrote the review, thought we’d try the breakfast once again. Sadly the bacon was cold ( we arrived 3 minutes after they opened) in fact everything is cold . The sliced bread has now been left out for over a week also the pastries are dried and shrivelled up. Today we noticed a piggy bank with the word kitchen written on it ! Are they really expecting tips for the far below par food they’re leaving out for us .

Dan B

A lovely hotel, in a fantastic location. Lovely food, superb service. Rooms are very clean and with a superb view over the pool (if you book that room). Pool facilities superb, great snack bar & drinks bar also. Would highly recommend for half board or B&B, as there are some superb restaurants in Cala D'or also (Fernandos especially). Adult only hotel, which is superb as its lovely & quiet in the mornings and evenings

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4.4

Google reviews (555)

Ale Faccioli

We had a fantastic time at Hotel Tomir in Portals Nous. From the moment we arrived, the staff were friendly and helpful, making sure we had everything we needed. The rooms are spacious, clean, and modern. We really liked having a small kitchen, which was perfect for making a quick snack or a light dinner. The balcony views were beautiful, especially at sunset. The location is great—close to the beach and the Portals Nous marina, where you can find good restaurants and shops. There are also fun activities like water sports nearby. The food at the hotel was excellent, with a great breakfast buffet and delicious dinners.

Julie Tomkins

This is a gorgeous hotel. The staff are really friendly and helpful, the rooms are clean and spacious. The breakfast is delicious and varies every day. The restaurant food is delicious and the roof bar has a lovely atmosphere. I cannot fault anything about my stay and highly recommend staying there.

James Whelan

Absolute gem of a hotel. Spotlessly clean, very friendly, quick check in, great food, lovely bar, great amenities, and close location to the harbour. Amazing rooftop bar with stunning views. Rooms are quaint, cosy and not like your standard hotel rooms. Adults only which is a plus. Highly, highly recommended.

Jessica Stepanova

My husband and I stayed here during our honeymoon, it was our first visit to Mallorca and it could not have been better! I have stayed at many hotels and resorts but the service here was the best I have ever experienced. The staff and managers at the hotel made sure to get to know us and greet us every day, and were happy to make recommendations on where to visit and how to get around. It was also my birthday during our stay and they took extra measures to wish me a happy birthday on top of the special surprise they put in our room for our honeymoon. The location is perfect, super close to many restaurants and the beach, and a very short bus ride or drive to Palma. We were able to rent a car right at the hotel and drive to many scenic spots. The buffet breakfast was different every day and very good. We are already excited to come back and stay at Tomir Portals Suites again someday. Thank you for the great experience :)

Evi Oliver (MrsO)

STUNNING absolutely amazing hotel. Didn't want to leave. Loved the hotel 👌 strawberry Daiquiris 🍓 were delicious! Stunning view from our deluxe junior suite 💙 the room was amazing! Only issues we had was no kettle only coffee machine which made tea drinks taste like coffee but not end of the world. The bathroom sink was slow to drain but who cares with views that we had! Honestly, it was a fantastic luxurious room, slippers and robes, plenty of towels. Everything was perfect... dual balconies. Pool closed at 7pm, sunloungers were claimed as early as 5/6am 😄 but meh! We were having such a fab time! Food was lovely! Staff were superb very friendly and always happy to help.

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4.1

Google reviews (688)

Tian Potgieter

The overall experience of the hotel surpassed our expectations. Noting, there are several key considerations to take into account. The hotel is out of the way from restaurants so you need a car, the breakfast buffet was great but the cooking needs work (I.e. eggs need to better) the room tidiness could have been a bit better. Notwithstanding the above, the view, beach cove located next to the hotel and morning sunrises from the hotel was amazing. 8.5/10!

Gianmarco Cardia

I had to go there for my holidays but my flight got canceled 2h before departure due to stupid air traffic control measures taken by Spain, so I couldn’t reach the destination. The staff of the hotel (in particular the guy that contacts you right after the reservation) it’s incapable of understanding any situation and obviously decided to DENY any kind of refund or to move the dates of the staying. So be careful because booking this hotel is like gambling, if you have a problem with your flight you are going to lose all your money. Pretty sure the guy in charge of this has never traveled, just wish him to have the same kind of problems and find a person exactly like him on the other side of the phone, he would be happy to talk with an idiot like him that just wants to keep the money without any kind of assistance.

Max King

Extremely disappointed! Our flight was cancelled due to the weather which pushed back our arrival day by two days. The Hotel occupied our room yet proceeded to charge us for the two nights we missed… We walked in to our room to find other guests inside… The reception team told us to go to breakfast while they sorted it out. Our room was upgraded for the inconvenience however we weren’t refunded for the two nights?! I understand if the room wasn’t occupied why we would have to pay however this was not the instance. The staff weren’t warm or friendly nor were they interested in helping. Once we finally checked into another room it was obvious it hadn’t been cleaned properly. Hair in the shower, bed sheets untucked, hair on the floor and sticky benches to list a few. Really disappointed to say the least.

Soph Walton

Great location with poor service. Wouldn’t stay here again! My partner and I were very much looking forward to our stay coming all the way from Australia. Unfortunately, our flight was cancelled due to the weather… pushing our arrival date back by two days. The hotel proceeded to charge us for the two nights we missed after occupying the room with other guests!! Really disappointed. Lastly, we organised a taxi to the airport departing at 12pm. Our taxi was given away twice by the reception team pushing our departure time back to 12:30pm making us late for checkin. Wouldn’t recommend.

Carol Castro

If they say it has a private pool, it's a lie. Rude staff, they will not respect you as a customer. I asked to exchange for a simpler room because I had made a mistake when booking, they said I would have to pay the fine (50% of the entire reservation) for the chosen room, claiming that I left the room unavailable on Booking so that others could book, which it didn't makes no sense since there were more than 6 rooms like ours completely available and empty during our stay (and I had booked just a few hours ago). Furthermore, they said the pool is private and it is not! You share it with 5 other rooms. We were lucky there wasn't anyone else there. We were mistreated at the SPA, which closes at 7pm and when it was 7:15pm a guy came in speaking rudely to us. I apologized, said I hadn't noticed at the time and asked for help to turn off the jacuzzi before leaving. He completely ignored me and stormed off. I was in shock. Furthermore, they canceled the reservation at Booking while I was inside the hotel with everything already paid. The only person who served us well was Maria at breakfast. The hotel is beautiful, the beach in front is worth mentioning, but I would never go back.

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4.4

Google reviews (491)

Kayla

Incredible experience at Hotel Monsuau. We booked the prime sunset view room and were very happy with our choice. Rooms were spacious and clean. Parking was easy to find on the street nearby, and the location was perfect to drive to the beaches we wanted to visit. Breakfast was incredible, they had a huge selection. Thank you for the hospitality from the employees, specifically reception, the breakfast chefs and service staff, and the cleaning staff.

steve eastaff

This is the 3rd time here with a 6 year gap. We like the location 10 mins to the shops and restaurants. We booked the sunset view room which is a nice size. The staff are very nice and friendly The hotel is clean my only negative point is after getting up at the crack of dawn to catch our plane only to arrive at 1200 hrs to be told our room was not ready until 1500 hrs had to open our cases to find swimmers to go and sit by the pool

Monica Tornros Jakobsson

We are in absolut awe , our stay was perfect in every way. We were met by a smiling and friendly front desk staff. We got all the information we needed. The staff was really helpful and friendly, all of them did their best for us to have a relaxing stay. The property was stunning, and everything was well kept. We had a swim up room, that was a great choice! We spent a lot of time there. The only thing we didn't care for was that the bathroom didn't close all they way. Would have liked more privacy. Breakfast and dinner were superb with lots of choices. The quality of the food was great. Lots of fresh fruit and veggies each day. We were entertained by Juan in the restaurant every day. Great atmosphere. We found this resort to be top-notch and will definitely be back.

Not Applicable

Nice clean hotel. Staff are friendly. Located about a 15 minutes walk from the main street of restaurants etc. Drinks are very expensive at the hotel. Breakfast is good if a little repetitive. The main hotel is the best location as the other 3 blocks are located across a street. Block 4 is not the best as it's the furthest away and is in the middle of residential properties. Majorca is very expensive generally. I'd give it a 6/10.

Col D

Can't fault the staff here, they are all friendly and helpful. Room wasn't the best, bed cover was ripped, no door or screen for toilet which is next to kitchen area. Really don't want to be in the same room as others when they use the toilet. TV wouldn't connect to WiFi which was a shame as was a smart TV, it doesn't have many channels otherwise. The room we have could do with a bit of sprucing up, little things just not finished right. Even the pedal bin in bathroom area doesn't work. Rooftop bar wasn't open when we were here which is a shame as it would be a great place to chill. No allocated parking that we could fine, so a bit risky to park a hire car on nearby side streets, I've seen worrying reviews about this. We only have one for one night so hoping it'll be OK. Breakfast has a nice varied selection. This hotel has lovely looking pools both, main pool, smaller spa pool, jacuzzi and swim-up pools - but unless you being a wetsuit or are an Eskimo you're not going to enjoy them as they aren't heated. It's tucked away so relatively quiet. There's a couple of supermarkets minutes away and it's not far to walk into the centre. We still have a few nights left so I may expand further!

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4.3

Google reviews (1070)

Dee S

Only giving a 4* this time as our room was facing the street and the Hotel opposite, we asked if we could swop for one with the view to Palma that we have had previously but was told we would have to pay 20€ a day! So was very disappointed. Also the fridge isn't great, had some bottles of water in there for a couple of days and there still not cold. But over-all it's a nice Hotel and would recommend

Ati

It is an ok hotel, but considering the high price, it is good for you to know that it is not a 4 star hotel in terms of quality; the swimming pool is not so big and the rooms are very small. It is near the airport and this noisy at night… the rooms are not insulated, and you can hear the neighbours. The rooms do not even have a water boiler, and the bar is not open early in the morning; so you can’t even buy a coffee if you want. The rooms are clean and the staff are friendly. We would not go back there as it was not really comfortable for us. The restaurant has quite good food and service. The internet is very fast, and they rent bikes which is very convinient. The lobby or restaurant area is also good and spacious; you could work from there if you have to, like we did.

Morten TS

Clean and comfy with a great sea view. Good location near the airport. The 24/7 reception can get you a taxi in the middle of the night and you'll be in the airport within 10 minutes. No complaints.

Julia Tyszkiewicz

the room is a little bit too tiny, we struggled with placing our stuff, but apart from that was an amazing experience😃 the pool was great, we didn’t have to fight with people to get a sunbed🤣 the breakfast was delicious, with a variety of fruit and breadstuff ☺️

Bernie Hung

Love our room with balcony and seaview! Close to the beaches and buses to city centre. Staff are largely friendly. The only thing is that being close to the airport the planes can be noisy.

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4.5

Google reviews (473)

Ben Dova

Amazing hotel, a few feet from the beach. The rooms were clean and very nice. The walls were a little thin but oh well. The service was absolutely incredible, I thank all of the staff for this pleasant experience. We had to wake up early to catch a flight and they opened the dining hall and gave us food at 5AM. Truly incredible service, thank you.

Julie Song

Pros: -hotel was clean -we had a balcony view of the ocean which was very nice -staff is nice and willing to help. They kindly brought a fan to our room after we notified them that our room was so hot and we could not adjust the temperatures. -breakfast buffet was a huge plus in our stay and staff was very friendly and clean. -this place is adult only which is nice and the beach town is family friendly and does have more older folks. Cons: -Cala Millor is not close to a lot of things and you will need to rent a car to drive yourself around if you want to plan your own itinerary. There seemed to be buses and things to get around. FYI: -The hotel is smoke friendly so you will smell it in the lobby and other various spots of the area. No smell in the rooms though. -Hotel does not offer a water station so you will need to go out and buy water. The hotel does provide mini fridges in your room so you can keep your drinks cool (it takes a while to get cold though). -The hotel offers laundry services and has a 24 hr policy. They will give you a medium sized bag and will charge you about 18 euros. If you want to save yourself some time/money there are a few laundromats (self service) nearby and they have soap already which is really convenient and smells nice. -For people in your early 30s and from the USA, I would not recommend this spot or Cala Millor in general. My expectation was way different and we enjoyed the time we had because we weren't going to leave in the middle of our stay and we had an itinerary and were going to explore other places which were an hour out of Cala Millor. To put in the simplest terms, our experience in this area was like Wildwood, NJ minus the beautiful clear blue ocean.

Stama Goals

Highly recommended!!! Amazing hotel maybe not a very modern BUT very clean with amazing staff and great customer service. Very good food!! Snack bar is cheap and portions are big. Just couple feet from the beach. Thank you!!

Katarzyna Szczesna

Amazing place. Great food, big portions, friendly staff. Affordable prices. If you are looking for a quiet place to stay I would definitely recommend it :))

Gill

This was a fabulous gem of a place. All the staff so friendly and professional, rooms excellent with memory foam mattresses on bed. Breakfast buffet had excellent choice. 1 minute walk to a sandy beach, 1 minute walk to pedestrianised area of shops, restaurants and bars.

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4.4

Google reviews (650)

Sundeep Bhardwaj

This hotel is fantastic, situated just 10 minutes from Palma's city center. It boasts a prime location along the beautiful, west-facing Playa De Palma, right in the heart of the stunning coastline. The rooms are modern and impeccably clean, and the dining options for breakfast and dinner cater to all tastes, from healthy choices to indulgent treats, with a delightful selection of desserts always available. My only minor piece of constructive criticism is that the pools aren't heated. Nevertheless, I would absolutely choose to stay here again!

Valeria Gomez

Me, my husband and my 18 month old stayed for one week and felt very comfortable. The room was decent sized and comfortable. The kids pool was our favorite. My son spend most of his time here, playing with other kids and toys. He had a blast. Lunch, snacks and drink around the pool area were great. The staff was very very friendly. Location was amazing. We were able to go to the beach throughout the day as it is so so close, just crossing the street. Breakfast buffet was delicious always. Will stay again for sure! The only negative was there were no black-out curtains and I would have liked a parasol on the balcony as the sun would be blasting during the evening and it was difficult to sit comfortably outside, specially for my 18 month old.

Jolien VN

Really great hotel, awesome location and pool, yummy cocktails, clean room,.. The staff is really friendly, always a smile on their face! Albert is the best waiter👌🏼

Lasse A

Nice hotel with fresh quite new rooms. Pillows are a disaster, but you can get softer if you ask the reception. The house keeping can be better but acceptable. Breakfast is very good, you can order omelette but no crispy bacon, but the evening dinner is quite average, after some time you like it lesser and lesser. Only shower cream combinated with schampo nothing else. We lost our luggage but hotel didn't offer any one time products like toothbrush and such during time before we got it.

Agy S

We stayed at the end of August 2022 in room 511. First, I want to say THANK YOU to all you amazing people working at the hotel. Amazing staff, kind, polite, and helpful. They have upgraded our room for some reason, which was another bonus, and made our stay the best! Room (actually studio or apartment) was gorgeous with the best view ever, clean and tidy. About the food - so delicious, plenty of choice, every day different dishes. They don't save money on food - fish, seafood, Spanish local food, everything fresh and tasty. Great professionals, I would say. For us this is the best hotel in the area. Highly recommend to all who want to book this amazing hotel to do it directly through their website as the prices were cheaper than third-party companies. Also, you will support them directly, and I think they totally deserve it!

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4.5

Google reviews (801)

PHG !

Spent a week here and it was super. The staff were great, the breakfast was great, the pool was so good. The lobby is small but that's also ok. The location is on a bus route into the city and into the beach so that's good; The snacks and lunches from the eating area are decent quality, and are very tasty. The service by the pool is good. The rooms are a good size and the beds are ok. The team that clean the rooms are super as they are in and out quickly and they are thorough. The team at the lobby/entrance were friendly and helped you check in quickly ao that was good. What would be a challenge here: A. The safe diesnt work and it should B. The noise from aome rooms can be heard so maybe the walls need soundproofing

Victor C.

I spent here about a week due to business reasons at the end of February/beginning of March and can only confirm the positive reviews! The staff deserves more than 5 stars. They are not only first class in a professional sense, but also on a human level. I unfortunately broke my toe during my trip and was well looked after here. Every day I was asked how I was feeling and I was given ice to cool it down. The rooms are very clean and the breakfast buffet is plentiful and delicious. The only negative point is the somewhat noisy rooms (you can hear louder conversations in the corridor very well). There is a gym, but it is very minimally equipped (weight bench with barbell, treadmill, ergometer, that's it). Therefore, I would like to mention this neither positively nor negatively, just for information for anyone looking for some exercise. All in all, however, I can recommend the hotel and would come back at any time.

Catsu CORK

From check in to check out, all spot on. Hotel is spotless. Cleaners and bar/,food staff excellent. Lovely menu choice. Bar prices a tad expensive but overall great value. Lovely pool and terrace with loungers and double sunbeds. Gym tiny. 2 machines and one weights bar. Perfect for 2 people but no more. Location high up and tricky to get to coast road as no direct road down. Very convenient to the 2 ports for cruises etc.Can encounter many steps. At the moment Palma's coast road has roadworks for many kilometres. Not impacting on this hotel as its high up. Quiet area. Not far down the coast road towards Palma are a few nice restaurants. PadThaiWok and Madras we tried and both excellent and reasonable. Taxi from airport to hotel was €23. I would definitely recommend BQ.

Daniel Wais

I will never come back We got moved from out original booking to a different hotel when we arrived, the staff told us that we have breakfast and at the check out they asked us to pay 86€ for that, staff wasn't friendly and didn't knew how to help us, they don't care. Also location is really bad and the hotel is old. Don't go!!

Eugenio Contreras

Great location and service. It’s located in a hilly place, so consider it if you have to carry heavy luggage. Everything was clean. The breakfast buffet was good, and the restaurant at night has plenty of options, including vegetarian ones.

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4.2

Google reviews (736)

allison gott

Rarely post reviews but need to convey my disappointment in this hotel. Whilst I appreciate it is the end of the season almost, was very saddened at the lack of attention to the hotel. Rooms nice and adequate. Some lovely staff (Blondie behind bar as well as older bar lady) and Reception staff lovely but also some very abrasive bar staff. Tables not cleared or wiped and generally very scruffy. Not expensive to stay but food and drink quality is very poor even for all inclusive. Our first evening, a Saturday, and the only meat being served in the restaurant was beef burgers and chicken nuggets. To be fair, most evenings there is freshly cooked chops, ribs, chicken and fish but that is where the fresh hot cooked temperatures end. Not only luke warm but most ‘hot’ food is barely tepid rendering it inedible. I could be wrong but would suggest the ‘heat lamps’ over the food are actually just bulbs. On the plus side, breakfast is fab, as is the salad bar, the deserts and the cheese station. Entered restaurant at 1.03pm lunch service and the chips were actually stone cold and inedible. Such a shame as it has potential but seems to need management. Only local spirits served unless you pay full price (not a surcharge) for international spirits. We have spent most of our week dining out rather than using the all inclusive. Overall, appears that the hotel chain is keeping costs low, totally understandable, but I’m afraid they’re not delivering a good enough standard in my opinion.

Alfie

Me and my girlfriend stayed here for 5 days all inclusive. The staff were very friendly and helpful throughout our trip. Although when we arrived to our room on day 1 it had smelt like someone had been smoking cigarettes. The smell didn’t go. The food was okay it had lots of options for my girlfriend who is a veggie. The location is lovely as it’s right next to the beach which we went to a lot as the pool was somewhat small and it had a awkward feeling about it as there was no Background music. I personally think this hotel is not for 20-25 year olds as it is occupied by the older generation (we were getting looks). We wanted to go to quiz night on our last night but we couldn’t do it unfortunately because we didn’t have a pen and if we did want a pen we would of had to Pay 1 euro and only in cash which we didn’t have. Overall I think we payed far too much for this holiday and we didn’t get a good value For money but that’s just my opinion

Fiona Burns-Davies

For my first solo holiday abroad, it has been a fantastic experience. The room was clean and I had a sizeable balcony albeit obscured by the canopy at the front of the hotel. I was on the 1st floor. Food was ample and the choice everyday varied. Drinks that were included suited most tastes but be warned, the measures were......HUGE lol. No complaints here. Entertainment included singers, a magic act, karaoke and a disco. Victoria was very enthusiastic and tried her best with a sometimes tough crowd. My only complaint is the lack of respect from other hotel guests late at night and the blatant disregard for no smoking poolside and on the balconies. Apart from this the staff were very polite, friendly and attentive.

TONY YOUNG

A great hotel reasonably close to the beach in Palmanova (less than a leisurely 10 minute walk). The room we stayed in was spacious, clean and well equipped. It had a balcony, TV, kettle and shower. We stayed with the half-board option. The food was good, well cooked and well presented. It was a buffet style service and there was plenty to choose from at every mealtime. The staff were very friendly, attentive and helpful. We had no complaints on our one week stay.

Brett Dearden

We had a 4 night break at Globales Panama late season(Oct half term 2024). We arrived at around 2pm and were quickly checked in by the receptionist. The Hotel lobby was clean and welcoming. Our room was on the 6th floor and was serviced by 2 lifts. The room was clean and tidy and equiped with an A/C unit, balcony, fridge and tv(patchy satellite connection) The room was made up for 3 people, a room criticism, being an adult only hotel the 3rd space in our room was a pull out sofa-bed and had a very thin sponge mattress on it, with 3 adults all paying the same price it would be nice to have had a proper bed. We asked, and house keeping provided another sponge which we put on top and made a huge difference (thank you). The food was a tale of two halves, the salad bar/meats/cheeses etc were a great selection and plentiful, the hot section was dissapointing, while there was a different selection each day it seemed that everything was cold and not well rotated as it depleted (even getting there as it opened it felt as though it had been out for a good half an hr) this was the same for all the meal times. The snack bar for the all inclusive was very limited and was made up of cheese/meats, some apples, cold (hot food). The bar area in the evening is very much like a transport cafe it could do with a bit of low music and some nicer less bright lighting. There only was ever one person on the bar and it gets busy once the evening entertainment starts. A big thank you to Delores(day shift) and Juan louis evening shift for their hard work they seemed to work non stop to keep up with demand. Ohh the pool is freezing(the sea is warmer) and is good sport to watch those brave enough to enter. Overall a nice place to stay within 2min from the beach, and no 6am sun lounge dash. I would give a 6.5/10 justified by the points mentioned. Thank you to all the staff we met and those behind the scenes.

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4.5

Google reviews (441)

Daniel

Very good location, decent rooms with a nice shower, the restaurant was also good but lacked a bit of choice (always the same and not enough meat). The staff was friendly and even made a breakfast to go for us before we had to leave the hotel and go to the airport. The gym room does it's job, although the AC doesn't seem to work properly there.

Ivana Larimer

Likes: - good location - the beach nearby was pretty and unlike beaches closer to Alcudia this one was less crowded and had warmer water - the restaurant downstairs offered nice selection of food and the chocolate dessert was absolutely delicious - rooms very spacious and the view from the balcony was nice too - kitchenette available in the room - grocery stores available close to the hotel - check-out at 12 Dislikes: - heavy dining chairs causing a lot of noise coming from rooms around and above us preventing us from sleeping past 7:30 AM - the room was not really a sea view. It was rather a side sea view, hence there was some noise coming from the street and a nearby beach bar deep into the night - mediocre breakfast offering pretty much the same food 6 days in a row, bad coffee - shower not getting cleaned as part of room cleaning - poor wifi connection

Matej Nyvlt

We stayed there during the october, and the experience was perfect. Very pleasant staff was ready to support you on any of the request you might have. Whole facility(lobby, bar, restaurant, rooms, pool, playground) was super clean all the time. There were various choices of food during the brekfast and dinner. Beach is near and clean also. We were very satisfied and we would love to come back.

Martin Koval

We checked into the hotel at night, the administrator was drunk and lost our passports. We spent a long time looking for them.

Marius Motohon

Hotel right by the beach, super friendly staff and great value for the money. The food was nice too, especially considering the cost. The allergens are not visibly advertised, but the cooks were very nice at explaining all the ingredients.

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4.4

Google reviews (1637)

Tara P

This hotel seems to be confused about which is its target market. It caters for children, full of rambunctious kids clubs, while simultaneously playing aggressive loud adult ‘club’ music by the pool starting early in the morning (from, say, 11am). Overall, would not recommend if you are hoping for a relaxing and quiet time. While the buffet breakfast is large, it would do better by reducing the scope of its offering and letting people relax a bit longer in the morning.

Bojana Bojana

There is not enough good words to say how wonderful this hotel and it's stuff it is. Decorated in some kind of boho style, you have impression that you are in a great resort. It is clean, with excellent maintenance, fresh bathroom towels every day. Hotel stuff is very kind, polite and helpful and they do everything they can to help and serve their guests. Food choice is large, with lots of varieties every day, anything that you can imagine is there from fresh salads, ham, sausages and cheese, freshly made eggs and omelets with whatever you want, variety of meat, fish and sea food for dinner, lots of fresh fruits, 5 types of milk and 3 of yogurt, large variety of bread, pastry and juices. During summer season there is live music on outdoor terrace, very good bands. The only downside of this hotel is that there is not enough sunbeds on terrace with 2 pools so people get up very early to take place by pool. Also if you want to swim in a sea, so called LEVEL guests have free beach sunbeds on one side, but on the other side the other guests of this hotel must pay on the beach where are sunbeds for hotel guests and this year price was 40€ for 2 sunbeds and umbrella (normal price on public beaches was 16 to max. 20€ for 2 sunbeds and umbrella).

Jess Archie

We just got back from staying here with our 3 year old and had the best time! The hotel has such a relaxing vibe to it I love the boho style! The breakfast was amazing and to sit outside overlooking the sea and beach was amazing! Staff were helpful and helped us hire a pushchair and we got to check in early. Can’t wait to come back

Jonathan

Great service provided by the entire staff and crew including concierge,pool and restaurant staff. The breakfast is quite decent and has a wide variety of food. Multiple pools that fit no matter family or couples. The location is right on beachfront so the access to beach is 5*. Just the parking is a bit clumsy i got fined €100 of illegal parking. Room is not too noise proof but it’s okay for younger travelers.

Kristina Kalde

We loved our stay and are considering this hotel for our next visit. It is well located and definitely family-oriented. We booked a room with Level Club access. If you’re spending time close to the hotel, it makes sense to include Level access. They serve a good breakfast with à la carte options, offer a canapé and cocktail hour from 5-6 PM, and throughout the day you can get soft drinks and small snacks, and either enjoy time at a private pool or by the sea. For Level members, sunbeds by the sea are free of charge. The rooms are nice. Our little one found a small present there, which made her really happy. The hotel also has a very cool kids club with very friendly and caring staff. Our daughter, who is usually shy with new people, loved playing with them in the evening. Parents have the option to leave their kids there from 8-10 PM. During the day, they offer different activities. I think the hotel managed to find amazing people working there who are entertaining kids. The hotel also has activities for adults, such as yoga, aqua aerobics, meditation, etc. We also had dinner included, and it was good. There wasn’t a huge variety, but the quality of the food was really good, and I think everyone could find something for themselves. However, I can’t say the same about breakfast. It seemed big but somehow average. Still, it had a standard selection. We preferred the breakfast in the Level Club. I can only recommend this hotel, especially if you have kids. They won’t be bored! :)

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4.1

Google reviews (1845)

Krisztina Herold

Very clean , lovely modern rooms . reception slow but helpful, overnight reception is just a porter he just smiles and tell you to sort your query the next day. Roof top pool and bar great , but allows to come and party for a fee so not all hotel guests. No free shaded sun loungers even for hotel guests. Breakfast great . I didn't use downstairs pool and area . Beach 1 sec away and it's fantastic spot . 18 euro for 2 beds and umbrella per day.

Ashiq Hoque

Had a pleasant stay in the height of summer season. Location was great, right on the beach front. My room had a stunning view and the balcony was a lovely place to be. Room was clean, good air conditioning and bathroom. A highlight for me was the rooftop bar, great views and a DJ at night, very relaxed and great place to hang out. Meals were limited and a little busy but always managed to find something worth eating and a seat. Major downside is the lift. Very small and cramped with queues so often had to resort to the (8 floors) of stairs

faber Gruber

Nice hotel well located just in front of the sea on the first line. In general, we found this hotel too expensive compared to the provided quality. There are other better 4-star hotels in the same location that cost much less. You can enjoy a quite big swimming pool with many sun beds around with an attached bar serving food and drinks. I tried a cesar salad and it was the worst ever, a very small salad with dry chicken, and too salty-vinegary sauce, no bacon and no Parmesan in it. Th room was quite good and clean (we took the sea view one). No hair conditioner in the bathroom. You have to ask for the sheets to be changed otherwise they only do it every other day. The beach towels are given with a down payment of 10€ each one (we found it too much) and you can only change three times a week. Breakfast was very good, various and fresh food served on many buffet stands. Eggs are cooked at the moment on chef’ stations. I loved the local pastry ensimada who changed the taste every day.

Anne

Very nice hotel. Room was small ish but definitely not a problem. Beds weren't very comfortable and i had backpains after one night. Great location and excellent staff. The worst was definitely the elevators. There's simply not enough of them and they're not very fast either, and only 4 people fit in them. We often spent so long waiting for them or had to climb the stairs all the way up because the elevator just wouldn't come. Breakfast was so good! Enough variety for me and it was very yummy. Not enough beds around the pool and often just didnt find a spot and we would go to the beach instead. We weren't evem able to swim in the rooftop pool because of this reason, sadly. Overall we had a very pleasant stay.

Alexander

1. The rooms are really nice except for a few things like, - the shower glass panel is kinda see through so if you are sharing a room with someone other than your partner, things could be akward since its viewable from the room. - nice balcony with partial sea view - the door is not that soundproof so you can hear everything going on in the hallway 2. Decent food, good selection of different dishes. - very good breakfast - dinner was ok not anything special but there is something for everyone i think - plates and bowls often looked a little dirty, they need to up their washing game - one of the chefs literally coughed several times on the food 3. We were under the impression that smoking in the hotel was prohibited but we often saw people smoking by the pool and on the balconies - people often ashed their cigarettes out from the balconies which resulted in us getting a lot of ashes in our drinks when we were on the balcony.. very annoying. Smoking imo is fine but they should provide ashtrays on the balcony or enforce their smoking ban All in all a good 4 star hotel, we enjoyed our stay but had these things to say. I would recommend this hotel 👍

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4.4

Google reviews (2493)

Ch Ber

We stayed in late September. It was very quiet albeit many other tourists stayed at the same time but the resort is very spacious and so it was never crowded. The service is nothing but excellent. Rooms were cleaned meticulously every day and they were so so friendly. The waiters and waitresses in the restaurants were lovely. 15 minutes away (if you walk slowly) from the beach and the port. There is a barber, a doctor and a small supermarket on site. The pools are very clean and pretty. There is a whole area for kids. We had such a great time. Would totally come back again. And totally recommend!!!!

Yolanda Alazraki

I recently stayed at the Blau Colonia de Sant Jordi and had a wonderful experience. From the moment we arrived, the reception staff provided a warm welcome, offering detailed explanations of the hotel's amenities and local activities. Despite visiting at the end of the season, the hotel maintained all its facilities and services, and it was impressive to see how busy and vibrant the atmosphere remained. Ignacio, the General Manager, personally came around to greet guests and check on our enjoyment of the stay, which added a personal touch often missing in larger hotels. The restaurant staff were exceptional, ensuring a clean and efficient dining experience, and our rooms were immaculate. While we don’t have kids, it was great to see the variety of activities available for children, including yoga and engaging entertainment. The hotel also features fantastic wellness facilities, including a hot water spa, a steam room, a sauna, a cold-water pool, and a jacuzzi for relaxation. For those interested in pampering, there’s a spa offering massages and facials, enhancing the overall experience. Every evening, the themed buffet offered an impressive array of delicious options, showcasing a wonderful variety of cuisines. Overall, I highly recommend the Blau Colonia de Sant Jordi for its friendly service, personal touches, clean accommodations, and excellent facilities. Besides Spanish, the staff also communicates fluently in English and German, ensuring a welcoming atmosphere for all guests.

Kevin Da Silva

The resort is exactly what it is in the pictures. The breakfast and dinner is great. The pools and spa is perfect. The location is quiet and 10-12 minutes walk away from 3 beaches. The room I had was big and always cleaned. I would 100% recommend this resort, great for a couple.

Rebecca H.G.

We had a nice stay. Very nice pool area and sports facilities. The service is absolutely amazing - very friendly staff at restaurant and pool bar. We had a super friendly waiter at dinner and breakfast, Esteban - he smiles and is friendly to everyone. Thank you!

Jimmy Dowsett

We stayed for a week with our 2 year old son and thoroughly enjoyed ourselves. The hotel is well looked after, lots of choice of pools, things to do, entertainment and food. The staff have been extremely friendly and helpful, and engaged with our son as well as us. I had a massage with Kelly which was excellent.

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4.6

Google reviews (848)

朱琪珍

One star given for the sea view. The hotel facilities are of very basic standard, far from what you would expect from a 4-star hotel and nearly 300 euros per night. We were given a room below the reception floor, outdated style and awful smell from the bathroom at night, especially when it rains, it is smelly as in a public toilet (a room on a higher floor might be better). Breakfast is full of process food with poor quality despite lots of options. Gastronomy is absolutely absent from the hotel (both from the central kitchen and Amura restaurant). You would better off cooking by yourself or searching for a proper restaurant in Palma. We ordered a strawberry birthday cake well in advance and double checked with reception upon our arrival. A greasy chocolate cake was provided on the day which we did not consume, and we could tell it was not even made from the kitchen as a similar one could be bought from the supermarket. The explanation was 'accidents / mistakes do happen'. We feel it was not a big deal for the hotel but this kind of 'I do not care' attitude is really unbearable, probably because they still have loads of tourists arriving. Haribo sweets and a bottle of alcohol were offered the second day (for this mistake) which we refused as we couldn't stand any more process food. Staff at reception are not friendly. They try to perform their duties but unfortunately they seem tense and overwhelmed with guests though it is considered as low season with few activities proposed to kids. Parking slots are limited compared to the quantity of rooms offered in the hotel. Kids room is definitely to be avoided with all the arcade games. The hotel manager discussed with us on our dissatisfaction and all that she can do is to report the same to the director. Not sure how much our experience would contribute to the improvement of the hotel. Considering the other negative comments the hotel has been receiving, we do not place hopes on any follow-ups and do not recommend this hotel to other families. I deeply regret that I did not check negative reviews before booking Ponent Mar. It is definitely over rated at Bookings and over priced.

Andrew Phillips

What can I say but one of the greatest hotels I have experienced. This was my honeymoon destination! Extremely helpful and friendly staff, clean rooms and outstanding housekeeping. The view from our room was amazing! The breakfast was excellent with a wide variety of foods and dining outside usually had a great view too. The views from the pools is stunning. Could not find a fault! We will definitely be staying again and miss it already! Very highly recommended!

Richard Jarrett

Really nice hotel overall, however I/we do feel that some of the staff can be a little rude/abrupt, it didn’t always feel that friendly e.g. when checking out they didn’t ask us if we enjoyed the stay, and It just felt abrupt a little too often hence 4 stars, however our experience overall was that the hotel was clean, great sea views, the room was spacious with cooking space, good food (breakfast/eve), nice spa (albeit maybe the steam room needs a ‘scent’), and it’s a short walk to the beach. The room was also quiet at night, so it was easy to sleep which is not always the case in hotels!

Nelson Lam

1 Star - Overpriced and Underwhelming Experience I’m absolutely disgusted by my stay at this hotel. We were charged nearly €300 per night, a rate you’d expect from a five-star luxury hotel in New York, but what we got was a disappointment from start to finish. The hotel is a mix of old and new, with unhelpful staff and a smelly room. For €300 per night, you don’t even get breakfast—it’s extra. And don’t expect extra towels either. If you want more for the pool, you have to ask. The room was far from clean, and the air conditioning was barely functional. My wife even sprained her ankle using their sweaty, dirty, and unhygienic gym. When we requested an ice pack, they refused to bring it to the room, saying that wasn’t their job. At the time, my wife was alone and had to painfully limp down to reception, where they pointed her to the bar instead of helping her. To make things worse, the bar man at the bar was extremely rude, as it was late. Instead of being helpful, he begrudgingly put a few ice cubes in a plastic cup, claiming he doesn’t have any plastic bags. We had to end up wrapping ice in a bin bag from the room. This hotel claims to be four-star, but it’s barely three-star. We had just stayed at the Kimpton prior to this, where we received true five-star service for the same price. The service here? Non-existent. The bald-headed receptionist man was utterly useless when we needed assistance. We asked for the Netflix to be connected, his answer was “we don’t deal with that. Wait till next week and the technician will deal with it” When we asked the female receptionist for a Band-Aid or plaster, she told us we’d have to buy one instead of providing it from their first aid kit. I would highly recommend you avoid this place if you’re expecting any kind of service or basic decency. For €300 a night, you can find much better elsewhere. This place was pathetic.

Sandra Schneider

One of the worst experiences, and we travel a lot. The cleanliness is terrible; they don't clean the floors, and no one wipes away toothpaste stains According to the hotel rules, reserving sunbeds is prohibited, which means that if you go swimming in the sea or the hotel pool, by the rules, you have to take all your belongings 'into the water' with you. Otherwise, when you return, you might find your belongings missing, and not just missing, but even your phone stolen from your bag – in other words, the hotel allows legal theft The reception staff is incredibly rude, there's no way to describe the rudeness and lack of professionalism of the hotel "manager" The gym is small, without windows, water, or towels It's dirty, and some of the equipment is not in working condition

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4.1

Google reviews (2322)

Vitalina Chornenka

Great hotel location and friendly staff. The girl Inga at the reception was very polite and helped with all our questions. In general, the hotel staff was always ready to help, even if it was necessary to go up to another floor with us. The room is large enough with all the necessary amenities. The air conditioning worked properly, which was very necessary. The food was a disappointment. Dry snacks and old fruit, monotonous food every day, the menu hardly changed so we just stopped eating at the hotel. All inclusive is not worth it. Cocktails are also on 3. But I think it's because the hotel itself doesn't meet the standards, the staff did everything possible to make our stay there more comfortable. That's all that is included in your all inclusive, then you will be asked to pay even for washing towels that you take to the beach. The room service was very sloppy, they forgot to clean part of the room, put new towels.

L. R.

This resort wasn't my favorite for an all-inclusive experience. The beach is stunning, and our room was nice, but the food was just okay—not worth the price we paid. If you want to secure chairs by the beach, you need to get up really early. There’s about one umbrella for every two chairs, and I noticed some guests would grab multiple umbrellas for themselves, leaving others without shade. Additionally, you have to rent beach towels, and there’s a fee if you want to exchange them for clean ones each day. Ice cream also comes with an extra charge. Since we’re not heavy drinkers, I can’t comment on the quality of the drinks. It seems odd to include alcohol in the all-inclusive package but then charge for ice cream and towels—definitely not a sound business decision. They only provide two bottles of water at the bar unless you bring your whole family to claim more. Thankfully, we didn’t stay longer than a few days. Overall, the price you pay here doesn’t match the value you receive. There are plenty of restaurants nearby with a fun atmosphere. I’d recommend renting an apartment or choosing a hotel without the all-inclusive option. The beach is public, and you can enjoy it for much less money.

KASPER LMT

Don’t even know where to start, the hotel is a disaster. Very misleading advertisement of the hotel. The room(s) we had, the first one had dirty linen which is shown in the pictures below and not a sea view even though we paid extra for it. The second room had an only difference of clean linen this time but also not a sea view. We wanted to speak to the manager but they just send the receptionists to the their job and offer free boat trip for not providing us for what we paid,very weird. Our first night was a disaster as the night receptionist decided to give a room to the guests that just checked in at 3am in the morning to our room… again management never around in the morning to deal with invading privacy, The health and safety in this place is shocking. The food from either breakfast, lunch or dinner is awful the best thing out of all of it is the chips they give at lunch and dinner and yes you have read that right the chips!! The food is very bland most of it is from frozen even the cakes they have. The cutlery or plates are normally dirty so be ready to go through a few of those before getting a clean plate. The location is probably the best part but it shouldn’t be even written into this hotel review as the location or Cala doesn’t actually have anything to do with this hotel but yeah just a heads up and enjoy as they say. Be prepared if you’re chucked I tot ehir other side of the hotel they do have loud music playing until 3am usually every night so if you are looking for some rest you might have to end up having a nap on the beach rather than in the actual hotel. Oh and also be ready for no parking when you rent a car out. There is free parking on a couple streets but normally no spots free and the hotel say they have parking but when you ask they want 18 euros a night but never have space apparently. The photos below also speak for itself so yeah thanks for an unpleasant stay and we definitely won’t be returning back to this hotel.

Felician Popa

The worst all-inclusive hotel I've ever been to! We booked a full sea view room, payed extra for it and that is the main reason we chose to stay in this hotel. When we arrived they gave us a partial sea view room. It took us 3 days to get a full sea view room and a lot of trips to the reception and conversations with our travel agency. The hotel staff first claimed that the room has a full sea view (you can see for yourself in the 2 photos I have attached, one with the partial sea view and the other with a full sea view). After that they claimed that that is the room that my travel agency payed for. After 2 days of talking with the hotel staff and my agency they agreed to give us a better room. THEY GAVE US A ROOM EVEN FURTHER FROM THE SEA. That is when I went to the reception and started raising my voice so that all of the clients in the reception could hear about my problem. After that in half an hour they magically found a full sea view room. By the way, there was another group of people at the reception with the same problem. The entertainment is so bad that we preferred to either go out and pay for our drinks (we had all-inclusive at this hotel) or just stay in the balcony and enjoy the view we had to fight for. The food is really good, a lot of variety. The location is great, right near the beach. So my advice is that if you do not want a sea view room this is a good place to come. If you do want a sea view room definitely not as they claim that any room that has a glimpse at the sea is a full sea view room jut to take more money. Almost forgot, they ask you for money to change your beach towels at this all inclusive. Also there are very few sunbeds so if you want to get a decent spot you must go and place your towels before 7am.

Izabela Pabian

Initially, I was a bit disappointed with the room size, but the view was perfect. Although my stay was outside high sezon, the hotel was fully booked. It felt a bit crowded, especially around the swimming pools. Extra points for food. We had breakfast and dinners in the hotel price. The food quality and selection are unmatched by the other 4 star hotels I've been to! Also, direct access to the beach adds to the sunny holiday experience. All in all - 5 stars.

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4.2

Google reviews (1507)

Stephanie Dixon

I couldn't fault the Zafiro Rey Don Jaime based on descriptions and photos, it was as described. The rooms on appearance (hallways, but who looks at hallways) are "dated" but the rooms are spacious, fit for purpose and immaculately clean. The food is fantastic, drinks are lovely and in a proper glass in the evening. Beer is in a proper beer glass and cocktails are hand made which can be reason for a longer queue. The roof terrace is gorgeous. Can not fault the service, always had a taxi booked and our golf experiences were fantastic! Finally location is fantastic. Away enough to not hear noise and close enough to enjoy. We will definitely be coming again next year.

Carl Free

Amazing relaxing holiday at this hotel! Fantastic staff. We stayed for a week all inclusive. Food was incredible and varied - salads, mains and desserts with chefs cooking some dishes fresh each meal. The bistro does a small lunch menu cooked to order which we really enjoyed, and one evening meal at no additional cost if staying 1 week. Drinks and cocktails were excellent but drink menu's were a little confusing - told some drinks only available at night but always offered an alternative. We were treated very well by all the bar staff (particularly Leo - always accommodating, friendly and helpful). Rooms were fine but walls a little thin, although was quiet enough in our room. We liked sitting on our balcony, only just a 'sea view' as advertised! The rooftop pool and beds were our favoured spot for a relaxing day in the sun, wished it was open longer/later to enjoy sunset. We enjoyed the entertainment. A beach and shops only a short walk away. Well worth visiting Palma (easy to get the local bus there and back) and the North mountain roads and views if you hire a car! Would return and recommend! Thanks

Ellie Guy

Wow what an amazing stay! We are a family of 9 aged from 2 to 85 and all the family had a brilliant time. The hotel is kept spotless, the staff are very friendly and helpful and the location is perfect, a stones throw away from the beautiful beach! Very good selection of tasty food, generous drinks and entertainment every night. If I could change anything it would only be to have the pool heated especially the children’s pool as it was very cold and I think more people would be enjoying the pool if it was heated. Highly recommend thank you!

Viktoria Silvester

Good location but terrible hotel! Staff were rude and unfriendly. There was excessive noise and drunk guests often running around the hotel late at night, at times until 6am slamming doors and shouting, particularly on the first night and the staff did not do or say anything to the unruly guests, when we asked to switch rooms and suggest that they tell their guests to behave better they just shrugged their shoulders and refused to move us to another room. The food was bad as there was no variety and it was the same buffet every night, my partner saw a cockroach on the floor of the dining hall. The drinks were all inclusive too which is great, but again there was very little variety at all. You could only have cheap spirits and the cocktails were dreadful, way too sweet and sickly. The bar staff kept telling me to hurry up as there was a line behind me, which I found embarrassing and rude. The spa and communal areas were unclean, our room was a double room but was very small. They put an extra bed in our room that was unnecessary as we were a couple. The hairdryer broke on day three which they did somehow when I mentioned it. Unfortunately overall other than the hairdryer incident I found the staff rude and unhelpful and unwilling to solve any of the issues happening in the hotel sadly. I would not stay again, beware if you go to hotel Zafiro!

Daniel Kraus

We had a wonderful week at this hotel. Yes, perhaps the rooms are a little dated and the walls are a little thin, but it's perfectly adequate and the bed is very comfortable. That's the only negative I can think of! Good facilities, the staff couldn't do enough for you, the food was great and varied and fantastic selection of drinks. Also great location! Highlight for me was the adults only rooftop pool were I spent most of the week. Totally recommended!

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4.3

Google reviews (2786)

Katie Collins

Second time we have visited, this time with 2 children (age 2 and 6). Love the location, the beach is gorgeous. Our room was perfect and we spent every day at the kids splash pool. My girls loved Kids Club, in particular Andrea who was very kind, caring and attentive. Meal options were often repetitive, though still delicious. It is very busy at meal times so can feel hectic. Service usually good (depending on the staff member). There was one day our room was missed for room service, but the team were there early the next morning to complete this. Overall, a really lovely holiday.

Jennifer Li

Location: Great, next to the beach. There's some supermarkets around. Facilities: 4 pools, 2 for children. Pools were clean and bathrooms kept relatively clean despite being very busy at times. Everything was quite accessible - no need to walk long distances. Gym was very basic- maybe add more mats, fix the barbell, fix the bench. Offer boxing gloves- since you have punching bag. Kids-friendly: Kids club is great, our 4 year old daughter enjoyed it very much and even made a new best friend. Andrea and Deborah are really amazing with kids. They have the patience and passion to do face painting and make crowns for the children every day. Mini disco every night at 20.30- very entertaining for the kids. Entertaining : Huge applause for the animation team, they are full of energy, good mood everyday and they remember the guests name. The team is very engaging and happy, but they are also not pushy if you don't want to participate which I appreciate a lot. Games, exercise and shows everyday. You don't get bored but it's also not overwhelming. Rooms: Block 3 has an amazing view but can be loud until midnight as the bar is right below it- but it didn't bother us. The other rooms in block 1 are more quiet. The rooms are a bit old and some places broken. It would benefit a touch of paint and some repairs. The bed was a bit too soft but since we didn't spend much time inside it didn't bother too much. Food: Buffet was okay. Sometimes the food was a bit too salty, and lacked a bit of variety. I think that's the only thing the hotel should really try to improve on is the food selection and quality. Too much sweets- some evenings there was three desert stations out of 8 stations. For an island, I was expecting more seafood and fish.

Alexandra Muresan

We have just returned from our first holiday abroad with an infant child and we're pleased to say, it was a positive experience. This hotel was very family friendly and we felt well looked after by the staff. We must mention that the chefs and the cleaners are doing a very good job looking after all the guests and food was a good variety. We'd also like to mention the entertainment team who are doing an amazing job, my husband loved their comedy show, (make sure you're not missing it if you're there, I had to put a very tired child to bed). Also, special mention for Laura from the kids/entertainment team who acknowledged our son and was very friendly with Ale x. Location is great, we loved the proximity to the small beautiful beach, but if you're into visiting other places, it's probably a bit trickier as it's not within a walking distance of attraction. For us it wasn't a negative thing, but just in case you're planning to see more of the island. Overall, we appreciated the very international feeling of this hotel and how everyone seemed to be on the same chilled and relax pace no matter where they were from. The families by the kids pool were all lovely and we shared lots of toys amongst our kids. It was a pleasant and stress free athmosfere.

Albert Zielinski

Don’t have second thoughts with this hotel! It was so great. Just looking at the pictures, and some comments we were close to looking elsewhere. Thank God we didn't! We thought that due to the pool-size there wouldn't be enough sun beds but no matter what time you arrive, whether morning or afternoon, there is enough space for everybody. In addition, when you look at Google maps, you may think the bus stops are far away but if you just go to spar next to the beach located next to the hotel (which maps doesn't show as there's no direct path on the beach) the bus stop is 4 minutes away. The staff were super friendly, gentlemen at the bar were always nice, Martina was always enthusiastic and had a smile on the face and (sorry for forgetting the name) the entertainment coordinator from Sicily, Italy was always a good chat. Nonetheless, all of them were great!! Facilities of the hotel were amazing across all hotel sectors! The views were great as the hotel is located proximate distance to the beach. The rooms were comfortable and have AC. The every night shows have always been energetic, and very good entertainment. Overall, we were super satisfied and if we were to come back to Mallorca, it would be to this hotel.

Bettina Balogh

Amazing location right next to the sea with multiple pools in the hotel. The place is very children-oriented as regards entertainment but even though we do not have children, we still had fun and enjoyed our stay very much. The food was great, huge variety every day. We tried the spa as well and got a very relaxing couples massage from Sandra and Mayra. Both of them was super kind and professional. Recommended. :)

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4.1

Google reviews (1451)

Claire Griggs

We had an absolutely wonderful holiday at the Palia Maria Eugenia hotel. My husband was very anxious arriving as he is registered blind, however he needn’t have been as the whole experience was incredible and the staff could not have done enough to make our stay enjoyable and make him feel safe and supported. Firstly we got an upgraded room, so he had more space and less stairs to climb, secondly the bar and restaurant staff guided him as if they were trained to care for people with additional needs. The views were spectacular, food delicious and entertainment fun and engaging. I loved the aqua gym! If you are thinking of going, book premium, it gives you more excess to limited areas and enough sun loungers for everyone, with space between each group. The pools are beautiful with sea views as if you are in an infinity pool. Lots of shops opposite and a short walk down to the beach with crystal clear sea. What more can you want? We intend to return next year with family this time. Thank you staff we loved it! Now to tackle the post holiday blues

Amy Litster

Myself and my family spent a week here at the end of May and loved every minute. The staff were amazing, they put on great entertainment that the adults and kids enjoyed, their service behind the bar was great and they were all super friendly. The rooms were modern and extremely clean, with fresh towels everyday and had a pretty balcony view. We chose the premium option which gave us access to 2 more pools and a separate bar which looked over the sea beautifully. I would recommend getting this as it felt worth it to all of us! These pools were quieter, had sun lounging canopy’s and staff would often come round with food on trays for you to try. The beach was not even a 10 minute walk down the coastal path and was beautiful. The water was amazing and I would definitely recommend visiting Martinelli Beach Club right next to it. The cocktails and food are incredible. Overall we had the best week and we would 100% come here again!

Laura Cordell

Just arrived home from this hotel. We booked a room for 4 adults. We had the smallest room with one of the beds “ a put me up metal bed across the door to the alwful balcony. Room was so basic and very worn. This is NOT a 4* star hotel I would say a 2* for hotel and 3* for the beach view. Staff are helpful and polite but the food is so basic and bland you struggle to find something each time. Hotel hallway is DIRTY with stains and nothing like the pictures advertised unless you go premium rooms which look nicer. I feel I have to leave this review as it’s completely false advertising on what you think your bookings for a relaxing holiday ! Drinks are watered down and finishes at 11pm and well the entertainment is so bad it’s embarrassing to describe. Please take a look at the pictures this don’t lie. WiFi is terrible hotel only give you free for 24hrs.

Mollie Garnett

We stayed at Palia Maria Eugenia for a week in September, and thought it was absolutely incredible. For such a great price for a week all inclusive in September we felt it was brilliant value for money!!!! 😄 The staff were so lovely at all times, the reception ladies were always so attentive and helpful, and the animation team is brilliant!!!! They all speak multiple languages which is just fabulous, they did so much around the pool during the day like Aqua Gym, crazy games, volleyball, darts and more, and we loved everybody here. 🩵🙌 Our room was brilliant with a double bed and one single for 2 of us we had a lot of space, gorgeous balcony overlooking the Cales De Mallorca markets opposite. Short walk to the beach, we did a boat trip, spent almost everyday exploring the markets and bars too! 😊 The food was lovely, different themes on some nights too, our favourite night was Mexican 🇲🇽 Decent night time entertainment including a magician & a latino singing/dancing duo! We spent our entire week pretty much lounging by the pool every day and it was so lovely. I’ve never been to a hotel where you don’t have to rush for a sun bed or get up at the crack of dawn to get one, we went down at 11am sometimes and even later and there were so many sun beds available! Lots of people sat on the sofa seats under the covers by the bar so there was so many options of where to sit and relax! 😃 We didn’t go VIP and didn’t feel we needed it, our holiday still felt luxurious for the good price we paid for it honestly! We tried out the 2 adult only pools that are down the steps by the other pool bar and tennis courts and they were lovely too, but we preferred staying on the main pool area. We even went down the slides (we’re in our twenties😅) which was so much fun. The only thing I’d say, is we wish they offered British bacon for brekkie 😂😂 but everything else was delicious, and you get what you pay for! I cannot fault this hotel at all, we had a brilliant stay and would definitely recommend and comeback again some day, thank you to the fabulous staff for making our first summer holiday in 6 years so special and enjoyable 🩵🙌🙌

Douglas Cook

Premium rooms are nice - in separate bldg from main hotel with key card security to access. Cleaned daily and all with sea views. Access to private area with 2 x freshwater infinity pools, sunloungers, sauna, own bar area, which provides drinks/snacks and good service from staff. AI meals served in main hotel bldg - food was below par of what expected for a 4 star (not the greatest selection and never piping hot - would give food a 2.5-3 star rating at max, and that's not me being fussy, just comparing it to what I receive normally on holiday). Staff friendly in reception, premium area, dining room, perhaps a bit slow in service in main bar. Entertainment on par with other hotels, some by in-house team, some by external singers etc. Drinks - Localy produced wines, spirits, beer, choice of 5/6 cocktails (all others incur a charge).

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4.1

Google reviews (558)

Cristi Toma

Everything was really good, from the food, rooms and super friendly staff. I have just a small thing to mention, this is just my personal opinion. By the Bar, there was just German songs, I respect everyone and I understand that in this area are a lot of Germans, but I am comming to Spain, to enjoy your culture and music, not to hear German Schlager Music 😅. Thank you for your kindness and remain all of you as you are!

Grant

Stayed for 6 nights — first night we were placed in between two very busy rooms occupied by young men who got very drunk and were loud both in their rooms and balconies at 4am. We had to request to be moved rooms and the young men were warned by the night staff to be quiet. The other 5 nights were absolutely fine and they accommodated our request to be moved very well and professionally. Food and dinner: We are vegetarian so we notified the hotel well in advance and they assured us that we would “be taken of”, but unfortunately vegetarian options lacked. The hotel did offer salad and some pasta and but options were predominantly meat and fish dishes. The salad bar was perfect and fresh, but having this and chips for dinner every single night did tire eventually and left for more to be desired. Breakfast was perfect and provided plenty of options for meat and vegetarian people. Service in the restaurant was average and not the best. We were forced to purchase drinks during the evening meal, they refused to serve us tap water and said “bottled” is all we got which put us off a bit. Whenever I ordered a beer I had to explain in 2 different languages what I wanted so they would understand even though I said the brand name of beer they had in stock. Breakfast they offered tap water and fresh juices, very strange? Dishes were not labelled properly and was unsure what ingredients were in the food. Unsure if any meat? fish? or allergens? They had labels on limited dishes when every dish should be labelled appropriately and should be improved. Location was perfect, very close to the beach and close to bars but far enough not to be disturbed by loud music and the hustle and bustle, also close to bus stops for connections to the city and other locations. The room was very clean, room turnovers happened daily and no issues at all, cleaning staff was very friendly. Pool was perfect, always clean and always had chance to use a sun bed and a quiet nice pool bar open until midnight. I did have to rate 4 stars, removed 5th star because of the food and service in the restaurant but the service elsewhere in the hotel was great and all in all ended up being a great stay.

Laura Arce

Not a good hotel. My bed sheets were dirty when I arrived, from the shower gel bottle only came out water, didn’t tell me dinner was only until 21h so I had to eat in 10 minutes, food not tasty at all, when I showered the entire bathroom flooded and when I told them they kept saying I must have left the screen open.. all in all terrible!!

Milica Todorovic

Fantastic hotel! A wonderful experience, thank you for everything! ❤️

Lorenzo Gianni

Vasil is the best man on the earth and sooo handsome guy and best in pabisa chico Geiler Mann

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4.4

Google reviews (941)

Natalia Sadura

This is a truly amazing hotel, great food, clean, very friendly. The entire hotel service is excellent, everyone is helpful and friendly. The waiters, despite their hard work all day long, are always smiling and friendly, they take care of everyone so that they have what they want. A huge plus of this place is the excellent animations and attractions for children. The place is ideal when you have children, a whole host of attractions and games await them all day long. The animators are the best in the world! I highly recommend it. You will be pleasantly surprised.

Nikki Brown

Incredible! My husband and I treated ourselves as we both turned 40 this year and we loved everything about this hotel! Firstly, the room was gorgeous. It had a massive comfy bed. We also had a pool on our Veranda along with two sun loungers. We were also very impressed that the TVs had Chromecast so we could connect our Netflix. The staff were so friendly and so helpful! Special shout out to Mari and Majid who were always a joy to see. We enjoyed the entertainment and if our kids were with us, they would’ve loved it as it is definitely a family hotel. Some final positives: the room key is on your wrist band. You can order all inclusive with the QR code on your table of the stuff come and take your order. The food was incredible, all freshly made and a massive selection. The cocktails and drink selection on included in the all inclusive was the bed we’ve had. The beach is about 10-15 mins away. Honestly can’t think of one negative….which is rare!

Lisa McKnight

Four star hotel about a 10 minute walk away from the beach. The rooms are a good size and recently renovated and a great sized balcony. The shower is awesome 👍 Staff are very friendly and helpful and the hotel is very clean with all the amenities you could possibly want.

Darren Goulston (Darren)

Currently here, last day. The hotel is lovely and staff really friendly. The pools are out of this world for kids and the food is really good but not amazing other than one or two dishes (suckling pig/peaking duck). The gala night (seafood) was disappointing, no meat on crab legs at all. The shows are mostly great. Everything is kept very clean. The cons: kids evening disco was a bit rubbish, same thing most nights with a few dances to SPANISH kids songs and the characters had no energy or connection to the kids. The entertainment finished at 10pm and got made to feel you had to vacate the area quickly, with staff dragging tables with that horrible chalk board sound to put them ready for next day. The beds in the premium 1 bed apartment are very firm and not comfortable and pillows not good. I'm guessing as they want you to upgrade to the top rooms to get 'pillow menu' . All in all it was a good holiday. But they could make it amazing with tiny changes.

Dan Lawrance

KIDS CLUB AND STAFF ALL AMAZING . HUGE SHOUT OUT to the kids club staff who kept my twin 4 year old girls happy for 10 days, they loved you, they loved all the activities and your enthusiasm, you should get a pay rise. Always things to do even in the rain . Great pools for kids . Food great , booze great, waiters and service great . Everyone happy and nice. Thanks

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4.2

Google reviews (758)

Joy Little

Hotel was spotless very friendly staff nothing was a problem for them. You are right in the heart of the shops and clubs but once your door and windows are closed on your balcony you can't really hear them. Pool area was lovely and again spotless. The only thing that let's this hotel down is choice in menu. My daughter was at it's sister hotel they had the same menu but much bigger choice in food.

Anastasiia Snisar

Small but really nice hotel in just a perfect location in Palmanova. 2 min walk to the clear sandy beach and evening promenade with cafes and bars. Staff is friendly and animation team did a great job. The only downside for us was the selection of food in the restaurant. Themed dinners were good, but lunches had a poor and repetitive selection.

Kateřina Klimešová

We were staying in mid June as a family with 2yo a whole week. The room - Junior suite was perfect for our family, with plenty of room. The furniture looks like new and whole room was very nice and clean! The food was something else! I have never had such a great food! Good options for the child as well. The stuff was also very nice. The only thing is we're use to eat at different times, earlier, but we managed within couple days. Everyday program at the hotel was also nice, the only complaint i have, is our room was directly above the performing stage so we couldn't get to sleep until 23 o'clock. Otherwise I highly recommend this hotel!

Jamie McBurney

The Location of this hotel is perfect. It’s just a short walk from the beach and lots of different shops and restaurants. The hotel itself however is not giving a 4 star hotel rating. The reception team were helpful, as I was deeply disappointed and disgusted with the cleanliness of the hotel.We had arrived back after a long day at the beach to discover our “cleaned” room had blood stains on the bed sheets along with hairs and various other stains on the pillows and the sheet. The following evening I was also disgusted to find numerous bugs not only on the floor of the room but also on the bed and in our luggage. I have arrived home with bugs all over my luggage and after a long wash in the washing machine there is still bugs, I have multiple bug bites on my body.As this is a so called 4 star hotel I was deeply disappointed and hope this review will help the hotel make major improvements that is needed with the cleanliness of the hotel. Sadly I would not recommend this hotel until major improvements are done.

Carleton Rutter

Originally via Easyjet our tour operator we were due to stay again at the Eix Lagotel in Alcudia but they changed our dates and venue. So we were moved to the Fergus Bermudas hotel in Palma Nova. General Whilst it was initially a shock (as we loved Eix Lagotel) we are happy to report we enjoyed our stay at Fergus Bermudas, which we found to be very clean. Our Room (224) We had a quiet pleasant twin room with a balcony over looking the tennis court which despite it being on a road junction was very well insulated. Comfy beds, nice storage spaces, British, French, German and Spanish TV channels and a great shower. Also as there is no natural water source directly next to the hotel, thankfully our room was mosquito free! The only downside was the bathroom had a recurring smell meaning we had to airate it throughout the day. The Staff The hotel had very friendly staff throughout, Salva on the bar and Alice in the restaurant were especially lovely. Restaurant The usual buffet’s for breakfast, lunch and dinner. As the buffet’s themselves I would say the breakfast was the best. The lunch and dinner buffets we found didn’t vary that much from one day to the next. Also the food whilst generally good was at times either hit or miss. The restaurant is attended by a friendly bunch of staff who get drinks for you from the bar whilst you dine. All Inclusive All meals included and light snacks on offer at other times. We don’t drink so only ever had soft drinks and hot drinks but assume there is a range of alcoholic drinks included (although we heard not all cocktails are included in the deal). Other catering on offer Sadly we found no bar menu on offer when the restaurant was closed. Whilst this didn’t greatly bother us, our 6 foot plus 15 year old looking to baulk on an all inclusive balked at the idea of an eclectic mix of petite sandwiches, cakes and viennoiserie’s on offer. Hotel Facilities The hotel we found was more geared towards couples and families with older children. There were only a few families with younger children. To this end there are no climbing frames our outdoor play areas for younger kids. There is also no gym on site, which for a 4 star hotel is unusual. However what they do have is: Activities on site; One pool with sun loungers around Two way (poolside and inside) bar open from 11am till 10pm Bingo (held each night and it was FREE!, the prizes were non all inclusive cocktails and a champagne bottle) Evening events like live music and karaoke Daytime events (board games, and family games) Tennis court (tennis & badminton rackets with balls & shuttles available) Table tennis (bats and balls maybe also available but never played it) Pool table (this was out of order during our stay) Outdoor soft seats Paid bike hire available Location, Location, Location! The hotel has an excellent location. Just a 2 minute walk from two large beaches with a wide variety of shops and restaurants on the seafront within a 5-10 minute walk. For those wanting a nightlife, Magaluf is a 20 mins walk away or if don’t want to walk about 5 mins in a taxi. Local trips For local travel, you can take the 104 or 105 bus to the island’s capital Palma. The bus stop is pretty much outside the hotel. Tap in-Tap out on the bus with card or phone. 30 mins ride via motorway. The end of the line is an underground terminus so no need to fret about when to get off! One final note, we came in the October half term, so sea based activities are very much weather and sea dependent. Having said this we managed to nab a 2-hour cruise on the Dolphin boat cruise. In Conclusion… We enjoyed our stay at Fergus Bermudas, whilst it lacks any wow factor, it is a pleasant clean hotel with friendly staff, great location and good amenities. We would definitely come back, but would recommend just varying the buffet slightly and introducing a bar menu.

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4.5

Google reviews (587)

Sue Jarvis

I'm still there so will share when I leave and have the whole experience. No real money just card which I am not totally on board with but ....hey ho. 14.9.24. As I've now been here a few days more and have settled In, I can say that my opinion has altered slightly. The rooms are still 5 star, the location still 5 star and the service now completes the full 5 stars. Nothing is too much trouble and as the hotel is pretty busy they're on the go all the time. I had a bad day myself on Thursday when I wrote my initial review and should not really have written when not feeling 100%, but we all do things we regret. My apologies. I would not want anyone considering coming here to be put off coming as it's a beautiful place, a clean, well run hotel, great food ( the white garlic soup is fabulous) and I've now discovered that if you bring actual cash they will explain how this is OK too as well as card. A great discovery for a relaxing holiday which will be a go to favourite now in the future. Thank you Blue Mar, you're just what I needed to get through a difficult life patch.

Charlie Wright

Wonderful hotel. Went there with my girlfriend and it was brilliant. Loved the location of the hotel. It’s got great bars and restaurants next to the beach. Lovely staff, big shout out to Carlos, the recepcionist, who helped us out very politely with everything we asked him. We had a very nice room with lovely views to the pool and beach. Definetly will be coming back next year!

Rassak & Rassak Realtors -Royal LePage Wolstencroft

My husband and I stayed here as a part of our 25 year wedding anniversary holiday! The places you stay and the people you meet have a huge impact on an enjoyable vacation. SILVIA was warm, kind and always a smile on her face. She upgraded us and took amazing care of us. The location is perfect, away from the other louder hotels. The beach as one of the best with great snorkeling. The pool area was relaxing! Again, it was the service Silvia provided which would make us return again. Thank you so so so much ❤️

Laurence Kozera

Very lovely stay with friends. Extremely friendly staff! Perfect view, quiet location, super chill. Relaxation guaranteed. Anything else to visit can be easily reached by cab or bus.

Kathrine Lundorff

Lovely, tranquil, small, hotel with a stunning view. Its nice and clean. The staff is friendly nd helpful and works in a calm way that add to the nice relaxed atmosphere. There is a stunning view and lovely beach. It's easy to get the the different towns and exhibitions with the local bus.

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4.5

Google reviews (991)

Tim R

The hotel and the staff were truly exceptional. It’s always a risk booking a holiday/hotel so we were guided by the existing reviews which were nearly all outstanding. We were not disappointed, the staff couldn’t do enough to help especially in the dining area. Carman, Anna and Daniel to name but a few were always so friendly. The food was stunning at breakfast and in the evening when were themed nights. There was a crazy amount of choice. I would recommend paying extra and eating at the hotel. The outside pool area was lovely with a great beach bar. Access to the beach from the pool was literally a stones throw away. The spa was incredible clean, relaxed quiet and very chilled. The gardens neighboring the spa were serene and peaceful if you want to take time away from the pool. Our rooms were beautiful and well equipped with great and quiet air conditioning. Definitely the best and friendliest hotel we’ve ever stayed in for a family holiday.

Andre Czech

Stayed there for a week during a conference. The room was really good, but the view was not really nice (backyard with trash and cars). And the balcony was very narrow. Breakfast was okay. The buffet during the lunch break was not really good. Sometimes the staff was super friendly and sometimes a bit grumpy. The hotel beach isn't really a beach. There is a gym, an indoor pool and a small spa.

Kristian Alwill

If you’re planning a stay in Mallorca stop what you’re doing and book this property. One of the best values I’ve found in a hotel. Hard working friendly staff kept the property spotless and provided excellent service in restaurants, front desk and spa. Daily breakfast buffet was excellent and would recommend. The outdoor seating area is lovely for breakfast or sunset drinks. Prices around the property were beyond reasonable with cocktails under 10 euro and some spa services under $50. We had a superior room and it is one of the most creative room designs I’ve seen. The room design is definitely sexy but with thoughtful touches. Balconies are large and welcoming- even if we didn’t have a beach view. The bathroom isn’t the largest but perhaps the most innovative with see through shower, shower bench, separate toilet and double vanity. Spa area with gym is incredible and clean! Indoor pool and spa oasis is truly zen! Love the staff especially Carmen and Anna at breakfast. They made the stay truly special!

S. P.

A great hotel with nice staff! About the hotel's beach: The experienced lifeguard Daniel not only takes care of people's safety, but is also good at solving problems and makes sure that everyone is happy. He is always friendly, helpful, patient, and he stays calm even at stressful times. He and the other lifeguards/instructors make your day at this wonderful beach even better! Entertainment: There is live music every evening, some great performances, "LA BOHEME" was our favorite. We will be back!

Gayane Khachatryan

It was my first time in Mallorca. Beautiful and very enjoyable . Our stay at the hotel was very pleasant and I have to give the credit to the most high professional worker Melanie , who made our stay even more memorable. She was always ready to help , all the questions had answers . I have to say that the whole crew was very nice. Hope one day we will be back .

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4.6

Google reviews (760)

Koshi Yuki

We stayed in this hotel for 6 nights and we are satisfied in general. Overall, it's a hotel with a very pleasant atmosphere. The staff (receptionist, restaurant staff, cleaning ladies ) are very friendly and helpful. The room where we stayed was clean, very big, and the view from balcony was stunning!! The variety of food was excellent, and the taste was also impeccable. There was not a single thing that I found unpleasant. There are four shuttle buses a day from the hotel to the beach. We wanted to take the 10 o'clock bus, but it was too crowded and we couldn't get on (there were others who couldn't get on either). The bus is too small for the number of people waiting. Therefore, I think it would be a good idea to increase the number of buses, especially during the peak season.

Oana Banceanu

The place is amazing. Not only that everything was spotless, but we had big rooms and quiet all the time. Location is a bit far from the beach or the turistical center, but I really liked that as I went there for some peace and quiet. There are 3 swimming pools (2 are for kids), sauna, gym, indoor pool and all with warm water (we went in July, weather helped a lot). A super good point is the amazing team of people that works there. They made or stay lovely and we felt very well.

Flavia Vasconcelos

The decoration is antiquated, but apart from that the hotel is great, nice staff, clean and spacious bedrooms, good breakfast. We only had dinner once there and we didn't like it, but I can't tell if it was only that night or it's always like that. Close to the beaches and to a boulevard with lots of restaurants and stores. There is a supermarket close by too. Easy parking, but we went in October, don't know how it is during summer.

Dallan Diana

Fantastic hotel! Super clean, the personal is very nice, the hotel very beautiful. The pool is absolute heaven. The room was absolutely amazing, beds very confortable, perfect spacious bathroom with bath and shower. The surroundings are beautiful. The price was very correct. Thank you!

Martí Lozano

Quality hotel in a calm area of Mallorca. Beach is fairly close by car. The hotel has incredible amenities such as a great swimming pool and bar area. Rooms are well equipped and parking is free outside of the hotel. There are lots of parking spots.

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4.6

Google reviews (510)

Anna Fovero

Beautiful location, 8 minutes from the airport and it is outside the city, so if you are looking for a relaxing and calm place this is the best. The hotel is lovely, the rooms are amazing, the rooftop swimming pool is lovely and on the lower ground floor there is a Spa with sauna and jacuzzi. You can book a massage in advance if you want and it is worth it. The service was amazing, everyone is super friendly and they help you if you need anything. I will come back for sure!!!

Matthew O'Neill

I had never been to Mallorca but found this hotel with good reviews and it was convenient to the airport as well (10 minutes if that). Although there were many planes taking off, it was not a distraction and the rooms are very well insulated from outside noise. The rooms were very nice though the air conditioning seemed a little weak as did the refrigerator's chilling capabilities. However, the room was very clean and comfortable and the balcony had a great view. As others have said, the bathroom could be a little awkward. The location was superb with a beach directly across the street and many restaurants and small grocery stores nearby. In addition, it was convenient for the tourist train and a nice walk along the water all the way to s'Arenal The staff was very friendly and the service was very good. Highly recommended.

Moira

Great hotel in a great location. The room was very clean, had a beautiful view of the water, and the staff was very helpful in even calling our taxi whenever needed. The only complaint I have is with a small pool and such few sun loungers and sun beds, people will put their towel down or their things down to “claim their spot” in the morning, then desert it for hours until convenient for them. Hogging the sun beds for no one else to use, the hotel may choose to monitor this better so that the loungers may actually be used. At one point 2/3 cabanas and 14/20 sun loungers were empty with hardly anyone in the pool… very frustrating. Other than that small issue, the hotel is beautiful and I had a very pleasant experience.

Toby S

Excellent boutique hotel that seemed brand new. The breakfast buffet was superb value - eggs / pancakes etc cooked to order. Cava available if you desire! The swimming pool roof terrace is a lovely spot for sundowners. Not particularly kid friendly though. The rooms are clean and airy. The a/c wasn’t great and being so close the the airport there is a little background noise from the planes

Chun Yen

We had dinner there intended to enjoy the view from the restaurant. It was beyond our expectation. The food, the drinks and the services are all top notch. Must try their sangria and house wine. Really nice. We had cod fish and grilled chicken. Both are delicious with wonderful presentation. The two servers were friendly and professional. You won’t regret coming here for dinner.

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4.6

Google reviews (615)

Dee A

Had a week at this lovely hotel. Specifically chosen as it's is adults only this makes such a difference. Around the hotel generally its quiet dispite having lots of guests. Poolside is relaxed and plenty sunbeds for all. Each parasol has a QR code so you can order drinks & will be bought to you. Each guest has a wrist band so they just scan your band & charge drinks to your room. A particular mention about the staff, such a lovely bunch of people. Always so friendly and helpful and super efficient. Downsides ? None from me !

Irene Zadonska

I can’t say enough good words about our experience in this hotel. I felt in love with this hotel. The location could not be better. It is close to anything yet you are separated from the busy area around. So cool was to lay on comfortable pool bed and safely walk to swim to the sea. Our room was outstanding as well. It was sparkling clean and comfortable. The bed was XL king with high quality sheets. The food was always impressive.Day and evening programs were lovely. But the greatest asset of the hotel is its team. The most welcoming experience on the island. I wanted to rebook this beautiful place for the next year before even leaving it.

Kevin Ward

A fantastic hotel ! Myself and my wife went for a long weekend and will definitely be back. The location is perfect, right on the beach and centre of town. The atmosphere is very calm and relaxed, exactly what you need. The breakfast, restaurant, bar, cleaner staff were all so friendly and helpful, they make the place special ! Looking forward to going again !

Marc Bostock

We have recently been here for 11 nights and really enjoyed our stay. We have been to Alcudia for the last four years and this is the best hotel we have stayed in, the rooms are very good (especially the sea view ones) also the food is nice with the drinks reasonably priced and the staff are very good at making you feel welcome which adds to its very relaxing feel. We will be back and would highly recommend.

Paul Martin

Joan is a legend! Amazing service and lovely staff. Location is amazing, right onto the beach from the hotel. The view from the room was incredible with a hot tub on the balcony too. Highly recommend.

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4.2

Google reviews (1733)

Raihan

One of the best view you will get if you book sea view side. Everything was wonderful. We had a half board. For the breakfast as usual 4 star quality. But for the dinner, for my baby i asked for grilled fish once, who made the grilled he was putting to much salt because i asked him for 2nd time. Again the next day same. So i understand that was restaurant policy (may be). Overall experience nice other that dinner.

Alina Silea

We had a bad experience at this hotel . The room wasn’t that we was expected… I took some pictures , light at the entrance was broken, the curtains very old whit holes , we had problems in the bath whit the drain , we had 3 singles beds in the room , like in the hospital 🤦‍♀️🤦‍♀️🤦‍♀️. The breakfast? Every morning eggs , milk, croissants… dinner was better but not like was expected … is not a 4stars hotel . The view is wonderful and the advantage that they have a lift that takes you to the beach. The internet is not working as well , we’ve been travelling whit a baby and a toddler, we arrived late at the hotel , we asked for some dinner and they just told us that we can’t eat there and we have to go out ,to find a restaurant around the hotel whit two kids at 11-12 o’clock? but we paid for dinner as well , we didn’t had kettle , was very important to clean the baby bottles and prepare milk … thanks but we will NEVER visit this hotel again. Is not a family hotel, no pool for kids , a play area , but missing toys … The staff was friendly, just a bad experience at the pool , my husband ask for a strong mojito and told him that will cost double money… for what ? Sure , was expected to pay more but not double…. Avoid this hotel!!!!

Geid B

The place is clean the location is perfect and the views too . The rooms are spacious but very plain for a 4 star rating …the mattress is very hard the room has only 2 plugs to charge what you need air condition barely worked . The parking is very small so need to book in advance and it’s 20€ per night be aware .

Flavia

We stayed at this hotel for 7 nights, in September '24. Everything was ok, the hotel is big and has many facilities (+ bonus for the elevator that takes you directly to the beach). We had half-board meals included and seaview room, at 9th floor. The dinner is not "wow", but you get used to it from the 2nd-3rd day. Very varied and good breakfast. Drinks at dinner are not included in the price, they must be paid separately. Any extra facility is paid for (safe box 3 euros/day, parking in front of the hotel 20 euros/day, minibar in the room - they had several packages). I didn't stay at the hotel pool, it looked nice... but the water wasn't heated. (although the pool was on the South side, the sun only came around 10-11 o'clock, and you stayed in a cone of shade until then). There are no free parking lots around the hotel, and the area is a bit on the "hill". Be prepared to climb a bit to the hotel, if you are on foot. Overall it was ok, we were not bothered by the noise of the Magaluf area or the other guests, it was perhaps a more chill period, being September. We were scared due to other reviews where they said that the hotel/area is noisy. Good thing I still booked here.

Ewa Lorenz Jaworska

I must say that I spent a wonderful 4 nights at the Bahia Principe Sunlight Coral Playa Hotel. The view from the balcony and the pool was absolutely stunning. The hotel was clean, peaceful, and well-maintained. I highly recommend it to everyone!

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4.4

Google reviews (314)

Giada Donghi

Wonderful hotel, highly recommend the rooms with sea view. Special thanks to director Susanne Wagner and her staff. A bottle of sparkling wine was provided for my boyfriend's birthday without asking for it: customer care at the highest level! We stayed in several hotels during our trip to Mallorca (even more expensive ones) but here things are done and managed properly, from breakfast to dinner. Thank you for having us and we hope to see you again soon.

Vikki Barrett

4 nights 4 different 4 star hotels. Hotel Cabo Blanco was easily the best of the 4. Huge room Nicely decorated. Lovely service, beautiful views from the terrace. Lovely breakfast buffet. Hotel is beside the board walk & on the sea. Beautiful sunsets. Hotel is mindful about recycling. Free welcome drink.

Viktor Gsteiger

Our stay in this hotel was very romantic. The rooms are not the newest but they offer the essentials and they are very clean. The view from our room was gorgeous and we watchend the sunset everyday. The staff is very, very friendly and they helped us in every situation. Breakfast buffet is great and offers a broad variety of food. Even for people with alergens. Only small problem for me was a bit the feel of a retirement home but you could avoid that.

Dids Kinniburgh

The staff are great and the hotel is spotlessly clean. It's not as contemporary as expected, but pleasant nevertheless. Breakfast is good and service is very good. We had several rounds by the pool and all brought to us with professionalism and a smile by the barman.

Reece Leondiris

Fantastic experience. Got upgraded upon arrival. Greeted by smiling friendly receptionist who spoke English. Used the pool area often, which is spectacular. Whole experience was lovely; besides for parking (which is off site and a bit of a struggle)

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4.3

Google reviews (777)

Ivana Jankovic

Can't say anything bad about the hotel. We were there for a week. The hotel is very clean, the personal were super friendly, helpful and overall great. The room is kinda smaller, but for us 2 was quite enough (you have a balcony as well) and cleaned daily with fresh bedsheets. Breakfast is recommended and very good (a lot of various food, fruit, sweets, etc.). The pool was always clean, the terrace around also. You can also book the massage there. The near beach is 5 minutes walking distance. Overall 5 stars and we'll probably come again next year.

Teodora Lukić

The hotel was a wonderful experience for us. We were accommodated in the first building where the reception is located, and our room had a view of the street and the other building, which didn’t bother us. The room was cleaned every day, which is highly commendable. The breakfast was phenomenal, with a slightly different selection each day, along with some items that were available every day. Everything was delicious and fresh, truly a paradise! The receptionists were very friendly and made an effort to help us and answer all our questions. Truly, all praise!

Imran Khan

Positives: Value for money, location (close to beach), all amenities close by, friendly and amenable staff, especially on reception. Negatives: Poor A/C, No 'double' beds (only twin beds pushed together), cramped rooms, no bathroom shelves or storage, despite being 4-star there were no tea/coffee making facilities in the room and the safe is chargeable.

ISLANDICA VIAJESISLANDIA

Great location and very professional service from the hotel employees. Special thanks to Luis Cotoner. The stay in Mallorca was a birthday gift for 70 year old, and all went as smoothly as possible. I would definitely recommend BQ Amfora Beach hotel.

Sakis Batsios

The hotel was nice, good location to the beach and good transportation to Palma center. The staff was helpful as well and always with a smile. Would recommend it.

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4.1

Google reviews (2833)

Cornel Klein

We went to this awesome place with my fam in 2023 and it was totally lit! Everything was top-notch – the rooms were spotless, the food was bomb, and the drinks were killer. The restaurant had a killer view of the Sea, and the pools were super clean. We didn't spend too much time there 'cause we preferred the beach, which was unreal. The water was crystal clear, and the view was breathtaking. The only downside was that it got a bit packed on weekends. The staff was super friendly and helpful, and the programs were alright. The night shows were kinda meh, but we had a good time anyway. We actually went to the Globales Samoa the year before, and their shows were way better. Overall, it was one of the best vacations ever!

Shona McGregor

Very friendly staff. Rooms very quite small, but I think it depends on where you are? The restaurant is hectic.People everywhere and having to move out of the way all the time. The bread is in one place and the butter is a different room. The same with the milk for tea. I would've preffered premium drinks as opposed to local wines and spirits. The staff were all so nice and really made you feel like they wanted you to enjoy.

Paige Roberts

Myself my partner and our 1 year old are currently here And it’s probably the worst hotel we have stayed in the food is absolutely vile it made my child extremely unwell with sickness and diarrhoea for 4 days to the point where he had to be seen by medical professionals We have had to eat out everyday just to get a decent meal The entertainment is okay but mainly the same thing every night Items of clothing and our son’s teddy have been stolen from our room too!! It’s meant to be a family hotel but it’s not child friendly at all You have to paid 3-5€ for any ice lollies or ice cream the burger and pizza bar are terrible too Only good thing about this place is that it’s a 1 minute walk to the strip of shops and restaurants

Ayoub Gharbi

I recently stayed at Globales America in Palma de Mallorca and had an amazing experience! The hotel offers stunning views of the Mediterranean, and waking up to the sound of the waves was simply delightful. The rooms were clean, modern, and well-equipped, ensuring a comfortable stay. The staff was incredibly friendly and attentive, always ready to help with a smile. The food at the hotel's restaurant was delicious, with a wide variety of options to cater to all tastes. The pool area was well-maintained and perfect for relaxing. Additionally, the hotel's location is fantastic – just a short walk to beautiful beaches and local attractions. I highly recommend Globales America for anyone looking for a memorable and relaxing holiday in Palma de Mallorca. I can't wait to return!

Voicu George Razvan

Disappointing Stay at Globales America Hotel in Mallorca I recently stayed at the Globales America hotel in Mallorca with my wife and her parents, and unfortunately, our experience was marred by some issues that detracted from our overall enjoyment of the hotel. Upon arrival, we were assigned two rooms that were connected by a locked door, which we found to be an unexpected and inconvenient arrangement, especially considering we had booked two separate rooms. While the rooms themselves were clean and comfortable, the lack of separation between them was a drawback. We also felt that the room assignments were not equitable, as one room had a balcony with a lovely view, while the other room's balcony was smaller and overlooked an angle. The receptionist explained that this was a common practice for groups of four, but we felt that this should be clearly communicated beforehand, especially considering we had booked two separate rooms. Furthermore, we encountered some issues with the hotel's amenities. The fridge in our room was dirty and not functional, which was frustrating. The shower also leaked water after each use, causing water to flood the bathroom and even the rest of the room. We requested that it be fixed, but it was not resolved during our stay. Additionally, we were surprised to find that the safe box in our room required payment, which is an unusual practice for a 4-star hotel. While parking is free at the hotel, the parking lot is small and can be difficult to navigate. Guests need to be attentive to snag a parking spot when one becomes available. Regarding the all-inclusive package, we were disappointed by the quality of the food. While there was a wide variety of options, some of the fruits and vegetables seemed to be past their expiration dates. We understand that mistakes can happen, but this was a recurring issue during our stay. Overall, while Globales America has potential, our experience was marred by these issues. With some improvements to staff communication and attention to detail, this hotel could excel. Until then, we would recommend exercising caution when booking and setting clear expectations.

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4.6

Google reviews (508)

Domatron 2000

I stayed at the Mon Port with my family. It was nice. my wife chose it. I had no reason to complain, it’s easy to criticise when you didn’t chose something but not in this case, no. The staff are friendly. Didn’t use the spa, but it looked pretty sweet. Lots of families, some of the kids were rambunctious around the pool and they made me feel like I was glad my kids were teenagers, which isn’t something you say very often. The port was nice. The weather was nice. During my stay I developed the subjective belief that my room was haunted with the ghost of a Victorian school boy… otherwise great!

Georgie Lloyd

Beautiful peaceful location. The spa was absolutely wonderful. Towels, gowns slippers lotions all provided. Indoor pools are heated, outdoor is not. Rooms are airy and bright, huge comfy bed. Balcony as photographed. Very clean in all places. Breakfast is phenomenal. Dinner not so vegetarian friendly but there are lovely spots for veggies to eat in town or takeaways if you fancy eg a really good Indian/Italian. Local stores have wonderful fresh food and the Mallorcan restaurants are also lovely. Overall a lovely classy place. Will be back.

Michela Quattrocchi

Very nice experience, lots of amenities such as pools, spa, bars and the interiors of the rooms looked very new. It’s a 15 minutes walk to Port d’Andratx so it’s quiet (btw would be nice to provide free shuttles to town few times a day). Some small details could be improved (ie. I did not get a double bed as requested but 2 singles pushed together + the daily cleaning of the rooms was not super thorough), but I overall would recommend.

Simone Schürle

Extremely thin walls, we heard every word spoken by our neighbors (avoid Block 5, ground floor). Luckily we were not much around. Apparently we got upgraded, but we had no view and a rather small room. The blankets were uncomfortable and low quality.

Annabelle Barnes

Great hotel. Perfect for a short getaway but we also could have stayed much longer! The pool area and bar is wonderful, rooms immaculately clean and staff were all absolutely lovely. I am coeliac and had plenty of gluten free options which is always a relief on holiday - separate fryer and great knowledge of cross contamination.

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4.6

Google reviews (439)

Oh Oh

Our family loved everything about the hotel!! We were the only Asian family while we stayed and felt the staff were kind and generous to our kids too. I happened to find this hotel on Google and had no information from friends or trip platform in our language so I was not sure of this place but it was the best choice I made in Mallorca! We loved the beautiful view from our clean room, indoor and outdoor swimming pool, dry and wet spa, gentle staff, the water dispenser on the hallway and especially the meals!! Please do enjoy half board when you’re staying here. It has the best quality and variety you cannot have outside the hotel.

Anna We

Wow, I don’t know where to start. HUGE THANK YOU TO THE WHOLE STAFF. We (group of 7 people from all around the world) came to celebrate my mums birthday to Mallorca and selected this hotel. And what can I say? It was the best time ever! 1. Service: Before the visit we arranged everything with the hotel (HUGE THANKS TO SANDY!!) to surprise my mum with a cake, flowers and a nice table just for our group. Also we arranged a SPA treatment and my mum just loved it. When we arrived we understood how good our decision was to come here. During check in we received a welcome cava. The whole staff is paying so much attention and cares about your wellbeing. 2. Food We selected the breakfast only option but then we went everyday for the dinner because it was amazing!!! The breakfast is amazing and gives you EVERYTHING you want. You can order coffee, you can get pancakes or a variety of mallorquinese specialties. Fresh juices, churros, British breakfast, all cheese, different jamons etc… It’s the best start of the day. The birthday cake was also amazing! The dinner was just amazing as well, we celebrated my mums birthday also there. The salads and all other small snacks and desserts you take in the buffet but the main courses (first and second) you can choose between different varieties. IT WAS SO DELICIOUS!! And also the staff there is just amazing, special thanks to Ramon!! We were already known in the dining room because our our big group and our famous table! Also the sunsets are breathtaking! 3. SPA We loved the Spa! There is everything you need, relax rooms, sauna, hamam, could pool, normal pool… In April it’s very calm there so we were most of the time alone there. Special thanks to Mercedes who we met on our last day. After check out we were able to spend some hours in the spa before our flight. 4. room Amazing big rooms, we had the room with the side sea view. Beautiful interior and a lot of space. There is a coffee machine and the best products in the bathroom. Also there is an empty bottle that you can fill up with water in the hallway. Also the village offers a lot, we went on a boat trip (Corb Mari Experience) and it was amazing as well! You can also go play tennis in front of the hotel. Also there are turtles outside and the view is amazing from everywhere. In total we just want to say thank you so much for his hotel and the whole staff. We had 3 magic days there and were so so happy during the whole stay. We didn’t want to leave this place and we definitely will come back. April is an amazing time to go here, the weather is nice and there are not many people. All our wishes were fulfilled and the same time the relation between customer and staff was so calm and amazing. Thanks to everyone ( sadly I don’t know all the names, but thanks to all the receptionists, to the luggage carrier, to the cleaning service (they cleaned everything amazing !!!), the dinning/breakfast staff (especially ramon) and to Sandy for the whole preparations. Every time we met someone of the staff they were smiling and greeting all of us. We will definitely recommend this hotel to others and come back! Kind regards Anna and the birthday girls

Rita & Ruca

This hotel is amazing! Great staff, delicious food and super nice environment. Very close to the beach and facing the sunset which is beautiful to watch the sun going down at the sea. The hotel is modern and with a touch of luxury as the design and space is really modern with very good aesthetics and quality. You have lunch and dinner options a la carte + buffet so prepare yourself to eat a lot. Totally recommend this hotel for a quite and high quality stay.

Christian S.

Arrival: Upon arrival, I was warmly greeted. The check-in process was quick and pleasant, with thorough explanations provided, leaving no questions unanswered. Room: The room is incredibly spacious and appears freshly renovated. The cleanliness of the room was remarkable. In-room amenities such as a coffee machine, kettle, hairdryer, etc. were provided. The TV can be connected for remote play with personal content. Although the small outdoor terrace lacks privacy, it offers two comfortable and high-quality loungers. Breakfast: The breakfast buffet can be a bit hectic and chaotic. While vegan options are indicated by signs, they are somewhat limited. However, the quality of the food is excellent. Service: Every staff member exudes tremendous enthusiasm and is consistently attentive to the needs of guests. They go above and beyond to accommodate requests. Gym/Spa: The gym is well-equipped and often less crowded, allowing for a peaceful workout. A notable feature is the ability to connect to the sound system via Bluetooth to play your own music. The spa area is modern and features two saunas, a large swimming pool with various massage functions, an ice bath and a relaxation room. Conclusion: This is truly a lovely and tranquil hotel. I highly recommend it and look forward to returning.

Margarida & Daniel

We stayed at Universal Grand León & Spa for 3 nights and we had the most amazing time! The hotel is beautiful with a stunning decoration, the location is perfect, right in front of the ocean and we loved the boardwalk along the ocean to enjoy some walks with the ocean breeze. We had half board included and the food was absolutely delicious 🤤 everything we had was super tasty! All the team was super kind and always ready to help with anything we needed. In general, we had an amazing stay and we will definitely stay there again once we return to Mallorca. Thank you so much for everything! Margarida & Daniel

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4.5

Google reviews (403)

Loïc Reichlin

I had an amazing stay at this hotel ! The location is perfect, right in the heart of the city with easy access to all the main attractions. The rooms are spacious, luxurious, and beautifully designed, making for a very comfortable stay. The staff were exceptionally friendly and helpful, always ready to assist with any request. Highly recommend this place for anyone looking for a fantastic hotel experience !

Aleksandra Olczak

Absolutely amazing hotel, we received a glass of bubbly as we arrived, our rooms were lovely and clean and the location was perfect. We will definitely be back

Michael Price

Superb, spent a week here with 50 of our guests at our wedding. The hotel is unreal. The staff could not do enough for all of us and really made a fuss. It was a wonderful week. Thankyou to all the staff.

Yasmeen Anwar

Amazing hotel and stay. Perfect central location in the old town of Palma and close to the beach and cathedral. The rooms and amenities in my opinion were of 5-star rating with a fancy mini bar in the room. We were greeted with a complimentary drink and a bracelet gift. The staff were phenomenal and friendly. The breakfast provided was delicious with a good variety of options. There is a spa and a great rooftop view. Would definitely recommend it!

kea corbin

Writing this review a bit belatedly as we visited about a month ago, but we had such a wonderful stay at Puro!! The service was exceptional - everyone made us feel so welcome and ensured our stay was perfect! Our room was lovely - clean, comfortable, and spacious! We loved our visit to their spa as well. The highlight however was breakfast every morning - truly incredible food and service!! Adam in the restaurant was especially attentive and great!! When you stay, make sure to try the Bloody Mary bar at breakfast too - it was such a fun touch! 😊

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4.5

Google reviews (958)

Soraya Amirian

Great hotel, clean rooms with all essentials! Can only recommend this hotel. The location is just top, walkable distance to all restaurants and cafés. The pool downstairs with its loungers is great to unwind or start the day, the rooftop terrace and pool are perfect to watch the sunset. The staff goes above and beyond to ensure you have a good stay, the nicest staff we have come across on the island :) we will especially miss the F&B manager! Overall incredibly pleasant stay.

Daniel Alvarez

Beautiful spot, very friendly staff, helpful and always on track. Nice drinks, excellent food and nice atmosphere. The rooms are clean, the ocean directly in front of the hotel. Would come back any time.

Nikolay Vasiliev

Nice hotel, the beach is just in front, only need to cross the small street. There's also a pool on the ground level and, as far as I understand, on the roof (not a pool person). The staff is very helpful and friendly. The rooms are fresh and well preserved, if only somewhat small. The bar downstairs tends to have a loud music some days - and it is quite loud in the room as well. Good thing it always stops at 23:00. Both breakfast and dinner food selection is a bit limited.

Roman Lehecka

My wife and I recently stayed at Hotel Negresco for the second time, and once again, it exceeded our expectations. The hotel maintains a high standard of cleanliness, and we especially enjoyed the indoor/outdoor dining areas, which offer a relaxed yet satisfying atmosphere. The two pools are a highlight: the rooftop pool provides breathtaking views of the bay and is an ideal spot to watch the sunset behind the mountains, while the main pool is comfortable with easy access to chairs, food, and beverages. Our ocean view room was very comfortable, well laid out and a pleasure to spend time in. The view is worth the extra cost. The location is also very convenient, with a bus route nearby that takes you directly to Palma or the airport, and a wonderful beach path perfect for walking, biking, or running. However, what really made our stay memorable was the staff. They were consistently friendly and helpful, making us feel welcome and well-cared for throughout our visit. We look forward to returning to Hotel Negresco in the future and highly recommend it to others.

Markoski

We had a wonderful stay at the hotel Negresco. The place is beautiful, the staff is very friendly, helpful and polite, the location is the best is it in front of the sea , the hotel have two pools one is on the rooftop and one down, also the food is amazing. And most important hygiene is on high level, the rooms are shining all the time. I would highly recommend hotel Negresco !

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4.6

Google reviews (397)

G

Genuinely lovely hotel and staff. Immaculately clean. The breakfast is outstanding! And the chef at the restaurant is clearly very passionate about his trade. Everything was perfect for a two night trip for me and my elderly mother. They couldn’t have been kinder and nicer. Highly recommend. The rooms are spacious and clean. Food and bar tenders fantastic. Great value for money. Pool is one of the nicest I’ve swam in. The don’t forget the lovely gym area and sauna and indoor pool and spa area as well as outdoor pool. This is not a party hotel. It’s more family and older (wider) folks. Right beside the promenade but we lived the hotel so much we barely left. Great WiFi. Beds are fine. Spacious balcony. Quiet hotel.

Tony Mint

Highly recommended…lovely smaller hotel, super clean throughout. Stylish, comfortable, great food, great pool (never an issue getting a sunbed and we were group of 7), most importantly the staff….first class service in every way (special mention to Dina and Jeni), other hotels take note - this is how to do it! Will return 100%…..

Dorothy McDowell

Sadly it’s an evening & morning that i won’t forget - a bad start to a holiday. A very hard, uncomfortable bed meant a poor night’s sleep. The day rooms are lovely & breakfast very good but our room didn’t match. In the morning a huge storm came in & having checked out, I went to get my car from the carpark. Terrifying. Rushing water & car submerged above the sills. Got it out but very shaken. Hotel staff were great, especially the lifeguard, she helped me get my breathing back under control & stayed with me. I was bruised & in shock, a very kind & experienced lady. Thank you. Manager aware of bed issues but claimed he knew nothing about carpark flooding, so no warning given. Didn’t seem bothered by my awful experience. My request for my soaked car to be valeted was met with only apologies from reception manager, another kind lady… but nothing more. A costly & very upsetting experience, not what you expect for €200+

Peter Oxley

If you're looking for an hotel in Port Soller look no further. The staff are wonderful, able to help with advice on trips, transport etc. Breakfast offering very comprehensive. We will be returning!

Chris Drew

Wonderful hotel just off the promenade in the Port de Soller. Fantastic, pool, bar and staff. Location is convenient to multiple restaurants and the Tram to the center of Soller town.

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4.1

Google reviews (2005)

Christopher Lilley

Very dated hotel, food was always cold the pool was to small. I would also be careful which hotel you Jane booked they have is 7 Global hotels and they booking agents use the best pics from all 7 our hotel was nothing like what we had booked. The receptionist informed us that this is a common thing for them to deal with

Roger Nicklin

Fantastic place . Staff are great,food lovely and perfect location. Smallest of negatives are the small lifts which at busy times are hard to get especially as a mobility scooter. But will definitely return.

Wiktoria Adamiec

My friend and I stayed at Globales Palmanova Palace during the last week of September and we had an amazing experience! The hotel is perfectly located, just a short walk from the beach and close to plenty of shops, bars and restaurants, which made everything super convenient. The food was fantastic – every meal had a great variety, and everything was fresh and delicious. From breakfast to dinner, there were plenty of options to satisfy everyone’s taste. The bartenders were also fantastic! They were always friendly, quick with service, and made the best cocktails. Whether it was a refreshing drink by the pool or a cocktail in the evening, the bar staff really added to the holiday atmosphere with their great attitudes and attention to detail. But what really made our stay special was the entertainment team, especially Juanjo. He was incredibly fun, energetic, and had such a positive vibe. Whether it was leading activities or putting on a show in the evening, he always made sure everyone was having a great time. His enthusiasm and friendliness made the whole experience so much more enjoyable, and we can’t thank him enough! Overall, we had a wonderful time and would highly recommend Globales Palmanova Palace for anyone looking for a relaxing holiday with great food, amazing drinks, and even better entertainment.

Tammy Burzacki

Just back from 7 days here as a family. We liked the hotel and the location. Always very clean and tidy. All staff friendly. The animation team (Johnathan) made our days fun with aqua gym. Pools. Darts. Bowls and shuttle board as well as songs for younger child in our group. There is also table table and mini golf for during the day. The pool area is clean and tidy. Pity children were not allowed to have rubber rings or water balls. Male life guard could be rude and take such items from children but we didn’t let that spoil our stay. Negatives are not enough plug sockets in bedroom area and food wasn’t great in main restaurant. I think small changes could be made but overall we have had a good first family here. Would we return? Yes but I wouldn’t recommend with children too young

Faraon

I spent 7 days in Palmanova Hotel and I'm very happy to be a guest there . All staff was amazing , food was great ,different variety every day , maybe breakfasts needs some updates . Great , Clean hotel ,might be just a little bit noisy during the nights . Great location close to beaches ,buss stationes and shops . Overall very positive impression 👍😍🌴

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4.6

Google reviews (1423)

Kamis M

Our stay in Pure Salt Garonda was a fantastic experience. The breakfast buffet was a highlight, offering a wide variety of delicious options, from fresh fruits and pastries to made-to-order omelets and local specialties. Each day you could expect something new- freshly made smoothie, local cheese selection and even champagne! Another standout feature was the hotel's sauna. It provided a perfect way to unwind after a day of exploring. The peaceful ambiance and top-notch facilities made it one of the best sauna experiences I've had. The only small inconvenience was the ac which was not really working as it should, but we could always open the balcony door to get some cool air in the evening.

Stephen Franchuk

5 star hotel and 5 star service. We loved this hotel on our trip. It’s right along the water and there’s beach chair rentals right across the street. The hotel had nice beds, clean rooms and the staff were helpful! Breakfast was average but the rest of our stay was great!!!! The pool on the 2nd level was outstanding. The rooftop top…. More of a picture opportunity. It’s about 6 inches deep. Overall, very happy we stayed here!

Annette Baynard

Everything was awesome with this hotel! They helped us get to and from the airport without any hassles. They even were able to get our ride moved up same day! The staff were very attentive and helped with all our needs! The view is beautiful and the hotel was immaculate! Highly recommend!!

Nicoleta Nastase

What a amazing hotel , absolutely spotless the staff are amazing and very attentive. My room was so beautiful, more than I expected. Love the mornings very quiet and peaceful. Breakfast is amazing .All staff are outstanding . The hotel spa &massage wow… I can’t recommend enough . Highly recommend 😊

Tracie Coulson

Just got back from 4 night stay what a lovely relaxing break. All staff members where lovely and our room was spotless. We had a partial sea view room and compared to some "partial" view rooms this is superb it's a full side view of the whole stretch of beach. We loved how relaxed it was, bare the pool isn't heated and is freezing felt like a ice bucket challenge haha ok for a quick dip if you're really hot. All in all we've booked again next year, as a shorter break it's great as it was 15 minutes from the airport in a taxi.

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4.3

Google reviews (1273)

C M

I'm not sure where the other people who have reviewed this property have stayed, but I don't believe it was at the Riu San Francisco. The location is awful, it's right on top of one of the busiest streets in the area, full of rowdy bars, day and night. Our room overlooked the street and we never got any peace. We asked to switch rooms and the hotel told us there would be a 59 euro charge for this. Rooms are basic with only hand wash and shower gel available in the bathroom. Couldn't make proper use of the balcony due to the outside noise. Asked reception for a 2nd pillow after the first night, this never arrived. The staff are lovely but the location of the hotel and lack of care for the noise really let's it down.

Vojtěch

I love the Rio, but this hotel had three minuses. The air conditioning only worked in the afternoon, so we woke up sweaty in the morning. The bed was tragic, very uncomfortable, uneven, cramped. And also a lot of noise from the street. Anyway, the food and staff was good again.

tacherin gaffar

Hi me and my husband have just returned from riu san Francisco we booked this hotel as a wedding anniversary celebration I just wanted to say thank you to receptionist called piedade for making our stay so memorable she went beyond she surprised us with a little decoration in the room and a fruit platter. All the staff are very nice and the hotel is very clean. Will definitely go back and recommend this hotel for family and friends. Thank you Piedade. Thank you riu Francisco.

Pak

Hotel is situated directly on the beach, getting to the hotel from the airport was really simple, just take the A2 bus and it goes practically right outside the entrance. My room was comfortable and clean, I noticed the aircon was disabled but I did go in January, so maybe it would be turned on during summer months, there was a ceiling fan however, and the balcony door could be opened for fresh air. The staff were always wonderful which made the stay very pleasant. The general area is catered towards German guests, so if like me you don’t speak the language you may feel a little left out, or in some cases people assumed you knew German and spoke to you in the language, honest mistake though and quickly rectified when they realised, all staff I spoke to at the hotel were fluent in English, same can be said about the local shops. I enjoyed my stay and will be coming back in future.

David Towler

Lovely hotel great staff spotless and clean The area is just awful party central for German kids

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4.4

Google reviews (1182)

Amy Logan

We recently got married locally and chose Viva Eden Lago for our stay, and I can confidently say it was one of the best decisions we made for our special day. From the moment we arrived, we were blown away by the service. The staff went above and beyond to ensure that our experience was nothing short of amazing. The level of care and kindness shown by the entire team was exceptional. They made us feel truly special by placing a beautiful bouquet in our room, and every member of our wedding party received a lovely flower in theirs as well. This thoughtful gesture made all of us feel incredibly welcome and added a personal touch that we'll never forget. Our room was spotlessly clean and beautifully prepared. The attention to detail was impeccable, and we were always met with warm smiles and a willingness to help with any request, no matter how small. The staff couldn't do enough for us, making our stay stress-free and truly memorable. Overall, Viva Eden Lago exceeded our expectations in every way. They made our wedding experience even more special, and we are so grateful for the exceptional service we received. We would highly recommend this hotel to anyone looking for a place where you'll be treated with care, kindness, and genuine hospitality. We can't wait to return!

Alex Levart

We have just stayed for a week in the apartment room with a lake view. We thoroughly enjoyed the stay, here are our positives and a few small mentions of areas for improvement. Positives: -Helpful and friendly staff, especially the bar and dining staff, they are friendly, attentive and speedy. - The hotel has a great demographic of guests, lots of different Europeans and families with babies & toddlers - The rooms were great and the beds very comfortable and spacious - Hotel location is very close to the beach, and it's a lovely beach Small areas for improvement: - The food variety for gluten free diets, particularly for breakfast and desserts in the evening (severe lack of options). They do have a space with empty gluten free boxes to display what's available, but you generally have to spend 10-15 minutes finding someone to provide you with these options and it's a pain. - Large amount of mosquitoes in the dining room, but just generally in the end room close to the windows. Perhaps close the windows during meal times? - Be advised that it can be a nightmare to get the public bus into town, especially during market day. The buses don't stop because they're full. The hotel has addressed this issue by providing a bus on Sunday to take you to & from Alcudia old town. Be advised to book this a few days in advance as it books up quickly. If you do want to take the public bus then try to get on it before 9am

Charlotte Holdsworth

Fantastic hotel but it's location let's it down. Nowhere near to eat so it's a good 15 to 30 minutes walk. We went self catering and whilst they provided a fridge, kettle, toaster and microwave there was nothing to eat off or use to eat with. Think if you went self catering it may be better but didn't eat here so cannot say. Staff were fantastic. The pool is small but good enough for the people using it.

Robert Albastroiu

Excellent location with just a 4 minute walk to the beautiful beach in Alcudia. The hotel staff was extremely friendly and always helped out with any needs we had (always with a smile on their face). The food variety was great. Lots of options daily from the breakfast, lunch, pool bar to dinner. Great meats, fish, vegetarian and even Vegan options to chose from, including gluten free meals. Good detox smoothies and freshly squeezed juice options. The views, especially the sunsets were incredible from the hotel. The a la Carte menu meals were excellent. Great drinks menu at the bar. Must try their local drinks as they are good. The QR code menu option was the thing we liked the most at VIVA Lago Eden and the waiters were very prompt to acknowledge the order and serve us. Excellent hotel!

Filimon Ciprian

Very pleasant hotel. Definitely will recommend. Food very good and tasty. The beds are very comfortable. Room very good equipped. close to the see and 5 bus station to the lovely Alcudia old town. The staff from reception,bar, bistro and buffet are very helpful and nice. When the occasion will come again for sure.

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4.2

Google reviews (3584)

Martin Mcateer

Loved the hotel. Staff were first class and couldn't do enough for visitors. The hotel was well presented and our room was cleaned daily. Food was varied and the was always a large selection available. The entertainment was excellent and bar staff especially were quick to serve a wide variety of drinks and snacks. I would recommend this hotel to anyone who wants to relax in beautiful surroundings with great staff to make your stay most enjoyable.

Clare

Wonderful hotel with beautiful views. Rooms were spacious and well equipped except for no coffee or tea making facilities. Room service was hit and miss. They came at any time throughout the day and if you happened to be in the room, they’d say they’d come back later but never did. Food was out of this world! I’m quite a picky eater but there was a huge variety on offer so even the fussiest of eaters wouldn’t have gone hungry. The worst part which I have seen mentioned so many times was the lifts. Constantly breaking down or having to wait an age for one to turn up. When they did, they were very small and hot and the creaking and groaning noises they made was not exactly reassuring! We resorted to using the stairs on most occasions but I did feel for the older holiday makers and people staying on floor 9! There was outdoors entertainment every evening. We did not participate or go to any of these as we were more after a chill out break. These shows went on until 11/11.30pm but the rooms were so sound proof there was virtually no disturbance if you wanted to sleep.

Tracey Reed

We enjoyed our holiday at this hotel. The view was amazing from our (really big ) room. We found the food to be good despite what people had said about it. We were not entirely happy that everything was no available on all inclusive such as paying extra for cocktails. This has been included in other hotels we have been to. All in all we had a good holiday but not return because of the resort itself. There is not much there and if you don't want to spend all day at the beach or round the pool there is not much to do .

Aleksandra

We really liked the hotel, the surroundings were beautiful, and there was a promenade around it, which led to the beach in about 10 minutes. The food was good, and the staff was friendly, especially the lifeguard lady. The rooms were very nice. Even though there were no water slides or other things for kids, 99% of the hotel guests were families with children, which I didn’t expect. But we still really enjoyed it!

Martin Lewis

I think this hotel is excellent. The staff are fantastic and cannot do enough for you. The rooms are cleaned very well every day. The food varies each night which is good and I think as far as buffet style dining goes this hotel is doing a very good job. No complaints at all really. The town is quite local and has a few bars and restaurants dotted about if you fancy a change of scene.

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4.4

Google reviews (930)

Martin

The food was delicious (especially the grilled seafood and the smoothies), and the whole organization in the restaurant was great. We had breakfast and dinner and never had to wait to be seated (which happens quite often with other hotel chains). The entertainment team was great, and kids loved Izzy (every night they played different songs and dances for the mini disco), most night shows were quite interesting. The pool area is quite big, and we never had a problem finding free sunbeds. The beach is only 5 minutes away (via stairs, otherwise 8-10min). The only kind of negative thing is the pullout sofa, which could be more comfortable.

Nicole Connolly

Fantastic experience at Zafiro Hotel Palmanova! The hotel is incredibly child-friendly, with so many activities and facilities to keep little ones entertained. The atmosphere is perfect for families, and the staff were exceptional—so friendly and always happy to help with any request. The service was top-notch, and we felt truly welcomed from the moment we arrived. Highly recommend this hotel for anyone traveling with children. We can’t wait to come back!

Nicola Redfern

Amazing - we've just come back from Palma Nova and stayed at the Zafiro. It's a beautiful place and a great location. My daughter loved the pools and kiddie stuff also the kids club. The staff are so friendly and can't do enough for you. Lovely rooms, amazing food and drinks. We will definitely be back. See you soon :)

Ana Rita Ribeiro

Just perfect! The hotel facilities are nice and clean, the staff is very friendly and professional. The food is the best we ever had at a hotel. The pool facilities are great. The perfect environment for family holidays but I believe couples will enjoy it too.

Zoe Matheson

Hotel and rooms are nice but food was not good. The main pool was far too cold for my baby. Didn't let us keep room longer even though we had a late flight, which made it very difficult with a baby. Check in took very long . Won't go back

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4.5

Google reviews (1153)

Sara Lillskogen

The hotel is so lovely! We were 4 persons (2 adults and 2 teenagers) staying in a Family suite and wow what a room! So spacious and modern and the huge balcony is amazing. Great with two king size beds so even the kids could sleep comfy. Always very nice cleaned too. The pools are very good and since no one ever reserve sun beds there are always free sun beds whenever you need them during the day. Food is excellent, great variety and very well cooked. Location is perfect just one block from the beach and with lots of shops around and also easy to get a parking space. I read that someone else said not to get a room with sea views because of the nosy road but the balcony door is soundproof so that is not a problem.

Sheldon Nunes

A really nice hotel, just a short walk from the beach! Really appreciated all the little touches like the rose petals which was a lovely surprise during honeymoon. Didn’t get a chance to try all the facilities but the spa and pool looked nice and there were plenty of options to choose from for breakfast.

Chihiro Sakai

The suite room on the fifth floor was very spacious and had a wonderful view from the terrace, and the breakfast buffet was excellent with a wide variety, but I was concerned about the musty smell around the toilet. I would have been happier if the room had amenities such as slippers, toothbrushes and skincare.

Gareth Nettleton

Las Gaviotas is a good value hotel right in the heart of Muro Beach. The rooms are modern, clean and very comfortable. The restaurant is good with the widest choice of foods available. The pools are fantastic - a real highlight. The only downside is the very difficult parking. There’s essentially zero reserved hotel parking so you have to duke it out with beachgoers and find street parking. This isn’t the hotel’s fault, but it can be very tricky so worth noting.

Olivia Mackie

Where do I begin. First off, we found a cockroach in our bathroom. This is extremely disgusting and not acceptable for a four star hotel. We told reception and it was removed by the housekeeping but even then absolutely no apology or compensation was made to us for this. You pay 360€ a night for a basic hotel, the restaurant is like a school canteen with screaming kids everywhere (although the food is okay) the pool which is beautiful is ruined by all the screaming and jumping. No coffee or tea making machine in the rooms, no hair conditioner, nothing in the mini bar or room service available. Lobby bar is cold and unwelcoming, the pool bar closes at 6:30 and the restaurant is only open during the breakfast or dinner hours meaning that there is no common areas to sit and enjoy at all. The location feels trashy and we had police cars going past all night. I quite frankly can’t understand why this hotel has such good reviews and wouldn’t recommend anyone except families who wish to use the pools a stay as this seems to be the clientele of the hotel. Very disappointed

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4.5

Google reviews (90)

Deborah Sjoukes

We absolutely loved our stay at Son Corb Hotel! It's a lovely and peaceful hotel, away from all the busyness of the sea front (but easy reachable if you want to!). The staff is super friendly, the room has everything you need, there's an extensive breakfast, free use of bicycles and the most relaxing pool area! We could not have asked for a better hotel to enjoy our holiday at, and I look forward to coming back here!

Jenni B.

We stayed at Son Corb Boutique Hotel in Cala Bona during mid to late September, slightly outside the peak holiday season. The hotel’s location is lovely—nestled in a quiet area yet conveniently close to the beach and nearby attractions. The peaceful atmosphere was one of the highlights of our stay, though we did notice some noise from nearby beach hotels on certain evenings, with bass-heavy entertainment audible in our room. This wasn’t a deal-breaker, but worth noting if you're looking for complete tranquility. The staff was exceptional—extremely friendly, attentive, and genuinely warm. They made us feel welcome throughout our stay. However, the hotel itself is showing its age. While its aged charm gives it character, the smell in the hallways and rooms felt a bit outdated. Opening the windows helped, but they were often closed again despite the pleasant temperatures outside. The wardrobe in our room had a musty, old smell, which discouraged us from hanging up our clothes. Upon arrival, we did have to wait around 30 minutes for someone to assist with check-in, which was slightly inconvenient. However, dinner was a highlight! We were the only guests who opted for dinner one evening and enjoyed a personalized one-on-one service. The meal was outstanding in quality, though there was a slight mismatch in expectations—the menu mentioned grilled fish, but we were served battered and deep-fried fish. Despite this, the 4-course meal was exceptional and unbeatable for the price (25 EUR, excluding drinks), far more reasonable than many local restaurants. The pool area was very generous in size, and during our stay, it was almost entirely ours in the mornings. We didn’t have to deal with the usual early-morning towel reservation rush that plagues many other hotels on the island, which was a huge plus. While we didn’t make use of the free bike rental, it’s great to know that it's available. The beach is only a 5-minute drive away, and several excellent hiking areas are within a 30-45 minute drive, which made it an excellent base for exploring the area. Overall, Son Corb Boutique Hotel is a charming, slightly dated property that offers a peaceful escape, especially in the off-season. If you’re after a quiet, relaxing stay and don’t mind a few quirks from the aging property, this could be a great choice

Jesper Dystrup Thomsen

Truly lovely and charming hotel with very friendly staff, thorough cleaning, and an absolutely fantastic breakfast. We chose this hotel because we wanted a week of peace and relaxation, and it completely lived up to our expectations – and even more.

Shreya Gupta

I had a really difficult criteria to meet for my mallorca trip. I wanted to experience a finca. A lot of the finca’s are very expensive and I needed one that’s affordable. And I also don’t drive so wanted it to be walkable to a beach. Most are in very remote locations. I researched a lot but this was one of the only fincas that met all of that! Pros: - Walkable to cala bona harbour and cala millor beach but still feels rural and quiet - Free bike hire - amazing! We used it everyday - Comfortable and clean rooms. Fluffy clean towels, clean bedding. - Tasteful country house decor, amazing aesthetically, I don’t the pictures necessarily do it justice. - Really quiet, we went early June and it felt super quiet, the pool area wasn’t busy it all. More than enough sun loungers - Large clean pool - Friendly staff - shoutout to Andrew and Isabel! Both very kind and took amazing care of us - They upgraded us and gave us a free wine and fruit platter Minor cons: - No lock on the bathroom door, again minor but worth mentioning - Pool isn’t heated, little bit chilly in late may/early June. - AC is a little bit weak. I’m not sure if we were using it wrong but it felt like quite an old AC system. Luckily it wasn’t too hot when we visited, only 24/25 degrees I would highly recommend this finca for the quiet rural farmlike experience but near a beach.

Larvička Žrouťátko

Quiet place with splendid service.Little fridge, coffe maker, hair dryer at the room. Very nice continental breakfast. 10 minutes to a bus stop, 15 minute walk to the sea and the restaurantes.

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4.0

Google reviews (1154)

Alayna Parish

For anyone expecting a 4 star hotel, this is absolutely not. It’s 3 star…at best. It’s a shame as the hotel has potential, it’s in a lovely quiet area, the major let down is the food, even 3 star would be pushing it. I’ve not stayed in a 4/5 star hotel, let alone 3 star that doesn’t check your room number and allocate you a table, there’s nothing here so people just flood in and for our first dinner & breakfast we couldn’t even find a table, finding a clean one even harder. Food is left stacked up meaning if you want a table you have to clear it yourself, though even when they do ‘clean’ them they use the same cloth for the chairs and tables! A lot of the plates & cutlery aren’t particularly clean, definitely nothing close to the 4 stars they market as. Nothing feels particularly clean even at the start of service, worst of all some of the chicken off the grill was raw…absolutely disgusting. If we hadn’t noticed, or a child had eaten it, it could have made them extremely ill. Snack bar is hardly worth a mention, dull, dingy & nothing appetising. Very noisy at night, last night there was music & shouting at gone 2am with clearly no attempt from the hotel staff to remedy, given this is marketed as a family hotel that’s unacceptable. Kids pool is nice but very cold, it’s not heated, our room was a good size with big balcony, no kettle or anything in the rooms. Overall, basic, food very disappointing, nice area with a lovely bakery nearby but don’t expect anything close to a 4 star in terms of service or food.

Adam Kirkland

The rooms were clean and the staff were very welcoming. The kids facilities and splash pool are brilliant. There’s plenty to keep them entertained with the water slides. We can’t thank enough the lifeguard Mariano for saving our 3 year old after she ran off to go down a slide without her armbands on. His quick reactions were exceptional! We offered him a tip as a thank you but he would not accept so we have to give him a special mention. He is the reason we have to give this hotel 5 stars!!

Roy Moore

Room really good, had a problem with door locking but they were up instantly to the room to fix. Only reason for a 4 was no tea, coffee making facilities within the room. Service was good but at times was a little lack luster, when busy you knew it was busy and with the two drink rule a party of 7 takes four people to get drinks. All chefs and colleagues were nice, special shout to bar staff Tamara and Rocia who worked there socks off. Couldn't get a checkout room on final day even though no one but us booked shower room. Location is very out the way with very limited around, however bus service outside and cabs are available. Free shuttle get booked very quickly so advise book on arrival Other points of hotel views are nice especially when lit up in the evening, pool is clean despite the reviews. It is a French resort so as English group it was difficult but it really is what you make of it just get involved. Food was so so, I wouldn't say bland but a lot of repetition though effort is made with different cuisine each night. The one thing that really makes this hotel is the animation team, big shout to Cyril, Nicole, Nicolas, Matilda and Johnny please excuse me I've forgotten anyone but these guys make this hotel. Work extremely hard to get everyone involved Overall some really strong points but also some negative. Good 3 star not a 4... Obviously this only my opinion but you will have a good time none the less

Niki Young

It's 2.20am.. The music is literally pumping and I have to get up at 7am to catch a tour to the caves with my kids at 8am. (This is meant to be a family hotel). So, honest reviews only tonight/this morning... This place has potential to be so much better than it is. The staff are what prevent me from giving it one star. Room is ok but...Wardrobe door hanging off, balcony doors don't close, so not secure at all. Food is ok, but... only one restaurant and it gets very samey. Only beige buffet of cold burgers available outside of restaurant hours. Drinks are low quality, with bitter, headache-inducing wine and they have no idea how to make a cocktail. I'm on all inclusive, but can't really bring myself to drink as a result.(No bad thing I suppose). Advertises as having WiFi, but... it's not available on laptops. (Huge problem if unfortunately you have to work at all. I did, so ended up working off my phone which took 10x as long) Kids disco is cute but... It's the same every night and the lights are up and bright (I think they're like that all night )so zero atmosphere in the bar where all activities take place) The entertainment team try throughout the day but ... don't seem to have any actual activities... They ask if anyone wants to play cards, and that's bout it. Pools are good, but...not heated at all. There's a shuttle bus into Palma, but... It's only on Tuesdays and Thursdays. My kids are enjoying it but... They don't know any better. It's not an awful place, positives are really just the staff being hard working and friendly, it's nice and clean, the food in the restaurant is actually tasty (freshly baked pastries in the morning is a nice touch), and there's lots of lovely guests...but I think forewarning is useful to anyone hoping for more.

Bramtech 5

Great hotel especially for kids, we had a room overlooking the entrance so it was quiet at night, poolside side could be loud. Aircon in room was okay but not ice cold. Kids pool was great for our daughter, snack bar was a bonus especially if you didn't fancy going in the main restaurant for lunch. Staff were great and polite, entertainment was fine, the only downside was the Aircon in the nighttime event area, it didn't seem to be on but TBH fans on the ceiling would have been fine, just to circulate air. Hotel location was great, if you go for a wander in the heat take some water and a sunhat. Food in the restaurant was great, lots of choice, breakfast was amazing.

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4.4

Google reviews (418)

Dan Hedberg

Area is clean and nice like you should expect. Golf included at some rooms. Restaurant at the club is also excellent. Parking nearby etc. Standard room was basic, upper floor foot steps can be heard quite loudly. Overall for the price ~300e/night for 2 persons including golf and dinner without the drinks is excellent! Would recommend this place at any time.

Joe Robbins

Really really enjoyable place for a round of golf. Didn’t know what to expect as this was our first visit here and we had alcanada booked for a few days later (high expectations) so I think our expectations were probably quite low. However, this place is superb. Buggy ready and waiting for us upon arrival. Practice facilities are superb with a quality 2 tier range and putting greens all next to the clubhouse and first tee. The course starts with a handful of nice pretty straight forward holes, but holes 5 onwards where you start to see the lakes is where the course really starts to come alive. Tees in good condition, fairways excellent and the greens absolutely superb. Lots of holes where you have to plot your way around and can’t just pull out driver which makes it all the more interesting. Can’t fault it in any way. Brilliant 18 holes of golf followed by a nice bite to eat and a drink in the clubhouse. Can’t fault this place at all. Will definitely be coming back.

Melanie

Wonderful Resort with a combination of rustic and modern design surrounded by nature - lots of greenery, plus mountain and sea views. Our room was spacious and clean. The only things missing in the room were a coffee machine and water kettle to better enjoy the amazing view, especially the sunrises! The breakfast in the restaurant was good. I loved the warm vegetables and locally grown tomatoes. A little bit more variety - especially typical Mallorcinian food would be amazing, but we were overall happy with the selection! BTW: the S’era de Pula restaurant offer the BEST lava chocolate cake (Coulant de chocolate) - we offered it three times, haha! We will definitely come back!

Natalia S.D.

Great resort, lovely rooms with kitchen, garden and amenities. Very clean and nice, very cool restaurant with super good food, great decoration and amazing view to the golf course, nice spa and pro shop! I definitely recommend

Ahmet Senoglu

The golf course is in OK condition. The restaurant is the best part with delicious food and service. But the rooms are a disaster. We stayed in the modern apartments and they have cheap furniture, need painting, serious humidity issues, the a/c is not working properly. Very uncomfortable beds. The whole golf resort has a nice design and gardens but it is obvious that some sort of cost cutting is being done. For example, the breakfast and dining hall is great but does not deserve the IKEA utensils etc. We can come in the future to play golf but not stay overnight.

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4.5

Google reviews (808)

Wendy Gallett

Love love love everything about this hotel. Perfect location on one of the best beaches ever. Great pool area. Rooms are spacious and extremely clean and well equipped. Restaurant and food is beautiful with so much selection for both breakfast and dinner. Staff are all so helpful and friendly they will do anything to make your stay a very good one. Brilliant selection of pubs bars restaurants gift shops and grocery shops all within walking distance. There are boat trips off the little jetty across the bay, to Palma twice a week. Or pleasure cruises everyday. Having done both would highly recommend. Its a wonderful way to travel to Palma for a few hours if you don't fancy the crowded buses. Great place cant recommend highly enough

Dima K

Visited today that hotel for breakfast, were quite happy with the buffet food variety, the food was delicious, hot and high quality. The staff were nice and pleasant to us since we entered the hotel, greetings to the gentleman at the reception and the F&B Manager Mr. Javier who was very helpful and professional. Highly recommended place, would definitely come back again.

Paul Curtis

Great adult only hotel with all rooms enjoying a view of the Son Matias beach. The food is fantastic served buffet style. Staff are great as well. Live entertainment is provided each night. The guests are mostly elderly so no noisy night time shenanigans experienced elsewhere. I have stayed here numerous times, but since my last stay a number of years ago, they have introduced a parking fee of €20 per day. This used to be free on a first come,first served basis as there are only a few spaces available. This was a costly mistake on my part as I always rent a car whilst here.

Kate

First time visiting son Matias hotel and we couldn't fault a thing. From the cleanliness of the hotel, to the welcoming staff - everything was just perfect. The room was modern and contemporary with an incredible sea view and even though it was right on the sea front, once you shut the doors u couldn't hear a thing. The bed was so comfy and the air conditioning worked a treat. The food was fantastic- lots of choice and so fresh. The fact we are vegans didn't matter either - they made sure there was plenty of choice for us - even making us a special lemon gateaux! Location is absolutely key to this hotel, the beachfront position is amazing and the fact they keep an eye on sunbed hoggers is brilliant 👏 all the staff were so welcoming and friendly, especially julie, the entertainment coordinator, she really made it for us. We will def be returning. Brilliant holiday.

Sophie Jayne Jolly

The reception staff are amazing they always put themselves out to help you and the dining room staff are great too they always do an amazing job providing great service. The cleaning staff do a good job making sure the room is tidy. The Rooms are brilliant and clean we love the location and the fact it's just a few steps away from the beach. We love the Son Son Matias Beach Hotel and we will definately be returning!

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4.2

Google reviews (565)

Jill Pickup

Just returned from a 10 night all inclusive stay. This hotel is lovely. Exceptionally clean. Food very good.Our room was on the 4th floor overlooking the pool and was cleaned every day. The staff are amazing. Special mention for Gabriel, Marina and Havel who all worked tirelessly on the pool bar and always with a smile. Always got a sunbed, but people queued for the posh ones on the front, but plenty at the back. Cala Millor has plenty of shops and a number of bars and restaurants. Will definitely come back and would recommend this hotel if you want a quiet holiday as its adult only and only evening entertainment on 4 nights.

Elizabeth

Lovely hotel on great location to the beach. Rooms were clean and food was good. Only downfall that no food or drink was left in the min bar even though we sent a request on Expedia 2 days before(where we had booked it) and asked for water or some snack, however when we arrived at 5am the next morning, nothing was in the Fridge. This has been the first hotel (all inclusive) that we have not reviewed any small welcome drink/package. Pools were small, and we did not ever get space to use the front terrace in the entire week we were there as it was too busy with no space.

Valérie Forget

I chose this hotel to celebrate my partner's birthday and it was the best decision I could have taken. Everything was perfect! The hotel is beautiful, the cleanliness is impeccable, the service is amazing, the food is diverse, the location is great and the sea views are breathtaking. Literally every single employee has been adorable to us. (Special mention for Hafid at the Chill Out bar : best bartender!) 100% recommend and will be back.

David Kennedy

Just the perfect hotel. The staff are the most helpful and friendly we have experienced in all of the years we have been coming to the island. The food is varied, fresh, and well prepared. Catering for all diets. I am a vegetarian and have no problems Rooms are fresh and modern and kept clean and tidy by housekeeping. Although having five floors of rooms the hotel still manages to maintain a boutique hotel feel. Nice seafront location close to shops and amenities, The hotel was happy to answer any questions we had before travelling via email, replying very quickly.

jay D

Just come back from a 6 night all inclusive stay at this hotel. And all i can say is WOW absolutely amazing, from the staff, food, facilities. Everything is fantastic Rooms are spotless clean Pools always clean, plenty of sun beds, front or rear of the hotel. All Staff very friendly always happy to help with anything. Food was probably the best part for myself anyway, Everything cooked was done too a high standard, always refreshed if getting low, plenty of options to suit even the fussy eaters. 100% going back next year

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4.0

Google reviews (67)

Delyth Parsons

A lovely place to sit and people watch but they really need to sort the service situation out. There seems to be a long wait to order, receive your drinks and pay the bill but I’m not sure why. We were there earlier today and ordered a couple of drinks (not cocktails which I appreciate take longer to make) and we waited a good while. There were two staff members on and it seemed that they were having to prepare the drinks and serve and clear tables. C’mon Hoposa…you have the monopoly on hotels here in PP surely you can do better.

Tom Simon

Great location. Right on the front of the port. Drinks were very average with questionable service. Quite a common thing when the location naturally gives the hotel the business.

Luc Salmon

I want to say how happy we were with our stay at the Hotel Daina In Pollença. What an amazing location. What a great hotel with a really bright boutique feel. Our room was sea facing and very bright with fresh clean white bed linnen and a lovely bathroom with a huge powerful walk in shower. No complaints at all and the view was worth paying extra for. The pool area is AMAZING. I am sure anyone else staying nearby must have walked by and been so jealous of our pool. Even better, the pool becoming a late night bar for everyone with cocktails and live music was brilliant. The buffet breakfast was fantastic with a great range of food and a chef on hand to cook you omelettes or hot breakfast food. The holiday starts with Marta and Valentina at reception who greet you with a smile and are forever happy and helpful. I have to say all the staff make the difference at this hotel from the omelette chef to the team at the pool bar. I always felt they were very happy and wanted to help. Love this place and coming back I hope soon.

tracy sexton

We have just had a truly amazing stay at the Daina Apartments. Upon arrival we were upgraded to the Superior Apartment which was perfect for us so my daughters had their own room. The apartment had a lovely terrace and it was an impeccably clean apartment fully equipped. The pillows were fabulous and we all slept very well. The breakfasts were excellent and the pool in the day was especially pleasurable in such heat. (32) by night it turns into the Lemon Bar. We frequented most evenings for a late night drink and the staff were wonderful . The hotel staff were all extremely helpful and the Daina is truly a top notch professional hotel who ensures their guests have a great stay.. Location is the best you could hope for and as a family we had a truly wonderful time. I have no complaints at all and we shall be booking to return next year. Well done to all the staff

Maria Kierdal

The worst hotel service I’ve ever experienced and hotel not ready to host guests- work in progress, broken terrace door, constant drilling and noisy works. The second name of the hotel should be ‘PROBLEM’ from the day 1 till the end. Day 1- the room we booked for 1 week stay was not the one we booked. The reception tried to convince us that it was and only after showing the booking and pictures in our mobile phone stopped the discussion and they confirmed that it’s not the room we booked, but they can not change it, because the room we booked is already occupied… another days were even worse, because the room was from the street side we couldn’t sleep at night due to terrible noises due to broken terrace door. We requested to form it, but it was not possible for one week ! And Cristina from the reception told us that we booked the hotel in the city centre so it is absolutely normal that we hear noises… Unbelievable! Broken locker, stuck shower, broken bathroom door… the list is longer but I’m getting angry again when writing this 🤦🏼‍♀️ Final conclusion: if the hotel is not ready you shouldn’t sell it.

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4.6

Google reviews (821)

Phil Bray

We have just returned from a fabulous week at The Viva Cala Mesquida Suites and Spa where the surroundings were the most tranquil we have ever experienced. The food was excellent and varied every day, including a good choice from the a la carte lunchtime menu. There is a beautiful pool area with 2 pools, plenty of sun beds and umbrellas, all kept exceptionally clean and tidy. We greatly enjoyed the aqua fit every day under the guidance of Laura from the animation team. She was always great fun and made every session hugely enjoyable. All the staff were very friendly and helpful throughout our stay.

Allie Bruce

This is the third time we have visited this hotel and we were so excited to return after 2 really lovely previous holidays. Unfortunately, we left feeling somewhat disappointed compared to our previous visits. The biggest change here I think is service. Whilst the staff were nice enough, there was a feeling that many of them lacked the customer service experience and professionalism we had experienced prior. As it was our third visit to the hotel and this time a special occasion, I emailed them in advance to ask for a specific room if it was at all possible. I had received a reply saying no guarantee, but they would try, great I thought. Sadly, upon arrival the receptionist had no idea we had been before and there was no mention of the previous communication. We had booked a junior garden suite and on day 1 noticed we didn’t have an umbrella, I asked three different staff members for one and we still didn’t get one , or any kind of follow up to our request. We booked the tapas restaurant for one of our evenings, the service was painfully slow - we waited 45 mins between courses. Food was nice but service honestly so bad. The restaurant was not busy either. We were then asked by two different staff to leave a review of the restaurant. On our last day we put our suitcases into storage as our transfer wasn’t picking us up until the evening. We had asked if we would be able to use the facilities to have a shower before leaving, we were told yes no problem. Then we were told abruptly no by someone completely different because ‘we had not booked’. He was not interested in helping us. I remember the drinks on our first two trips being excellent - cocktails in particular , but really noticed a drop in standards here too. The hotel is still peaceful, the breakfast is excellent and the pool area never too busy. It’s just a lot of small disappointments that sadly add up to have a big impact over all.

Laura Hanton

I booked for 5 nights in August, this being my first holiday in over 10 years and my first solo holiday. I couldn't have picked a better hotel. I was nervous initially and glad they offered on-site activities such as yoga, guided walks etc. I'm sure these would have been great but when I actually arrived I realised I just wanted to do nothing but sit by the pool with a book and relax for my stay! The hotel and location was beautiful. I'm vegetarian but had no issues with the quality of food with vegetarians and vegans being catered for. I ate at the buffet for breakfast and dinner each day and the food was amazing. I spent the days at the new pool which I think was quieter, but there were never any issues at the hotel getting a sunlounger. Plenty of space. Lovely clean pool areas and great swim up pool bar. If you are looking for a mix of bars and nightlife this wouldn't be the location for you. If however you are just looking for a beautiful location (next to sand dunes/nature reserve and lovely quiet walks) and really just want to destress and relax - this is a great choice. I thoroughly enjoyed every aspect of my stay at this hotel and the on-site evening entertainment was just what was needed to relax with a drink at the bar. I would definitely return to this hotel and hope to book again next year. Thankyou for a great relaxing holiday.

Romeu Silva

A really nice hotel with great facilities and the best staff! Very good all inclusive package, good food and drinks, every day with different options. Very nice entertainment day and night. 10 min walk to cala mesquida beach. Thanks for this 7 amazing days with you guys! I'll be back. A special thanks to Eduardo, a great profissional always with a smile in his face!

David

Great hotel very close to beach. Staff friendly and very helpful. Entertainment is ok, they are not going to please everyone. Paid for full board. However, there were still a few things on the menu that were extra cost. So, not everything all in. Great pools and swim up bars. Most sunbeds are free, howeve there are a few sunbeds that are 22 Euros!! per day and most unused during our stay. The look of the new pool area is very sofiticated and clean looking, but it has very little shade. The grass area with very nice jacuzzi has a few sun bed but no umbrellas for shade, yes you could move around under the trees but people don't, this is the same issue in the main area around the 2 pools. This is the 2nd time we have stayed in this hotel, and hopefully, our last 3 days, we will be good. One thing I would ask for is much better air conditioning in the large dining area. Finally the TV in the bedroom area does NOT work and even after explaining twice in reception that it is NOT the tv in the lounge area, all the happens is we come back to our room the the TV in the lounge area has been left on (proving it is working, but we already knew that) It is not really an issue (as the weather is amazing) but should be fixed. Good hotel and would return.

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4.5

Google reviews (981)

magrabas

Son Moll Sentits is a unique experience! Everything is in harmony - the kindness and professionality of the people working there, the little attentions during the whole stay to feel very good and relaxed, the infrastructure which invites you to stay in any part of the hote, the good quality of the foodl and the great location! When you arrive you feel already relxed at the reception because Andres as Aina let you feel a warming welcoming - you are seen as a person and treated so kind during the whole stay! Romina has such a joyful way of welcoming you and is always there for any question! The restaurant crew does a great job, Naziah cooks with passion and ia always smiling as Sol does. I felt so overwhelmed and I am coming back for sure!

Erik Offenbach

First stay on Mallorca and by accident we found out I guess one of the best hotels on the island. Directly located at Son Moll Beach.

swagatam gupta

From the time one steps foot into this hotel, one transitions into a dreamy world. The first thing that makes you fall in love with this hotel is the fragrance! The hotel emits a heavenly aroma! You are valued at each instance when you are with them! Starting from the reception, where upon arrival we were given free glass of champion and a pearl chocolate to taste, while we were filling up our necessary documents. Moving onto the room, the balcony and the view is something just out of someone‘s imagination. The room was spacious, the bathroom had a rain shower and two wash basins. They also provide shower bombs as complimentary attachments. The hotel is just by the beach, the ground floor have sun-beds facing the sea. I had visited them during a peak season, so finding a vacant seat was a tough challenge! The walk to the beach is just 2 minutes from the hotel. One can also walk just by the sea. There is a long stretch of road connecting to the city centre, just by the sea. Then, on to the most important, food. We had booked half board, so our breakfast and dinner was served. Special shout out to Camila, who took our good care! She knew who belonged to which room number and after the first day she in fact knew which beverage we prefer! The breakfast had a varied spread, on weekends they had specialities and live music. Dinner had a special grill section which served your choice of meat! Thanks to the Son Moll team and staff who took really good care of us. They even did not allow to get our glasses remain empty! There are special music shows on Thursdays and Sundays. One should not miss it at any cost! There are few additional amenities which one can also enjoy. The top floor had a Gym and Jacuzzi and indoor pool. There is a spa as well which offer different massages, which closes at 7:00 pm. There is an open swimming infinity pool facing the sea at the ground floor! One can also various drinks by the bar present by the pool. Son Moll team thanks for making our vacation a dreamy one! And we absolutely loved the gift! Now my house also smells like your lobby! Definitely recommended!

Noah Templeton

This was the nicest hotel I’ve ever been to! Upon arrival, we were offered a glass of champagne to enjoy in the beautiful and pleasantly smelling lobby. Right after we finished our champagne, we were granted a free upgrade to a suite with a much nicer view! The hotel staff was extraordinarily friendly, helpful and charming! They were always available whenever you needed something. The room was beautiful, nicely decorated with a lot of light coming in due to the huge windows and glass doors that lead to the also very nice balcony with a breathtaking view over the beach and sea! Cleaning staff did a great job aswell! The bathroom had a very nice shower and two sinks! The spa located on the top floor is an absolute dream, with an infinity pool aligning perfectly with the ocean which makes you feel like you’re swimming above the endless blue. The area itself is a gem aswell, it was so nice to see that there’s still people singing, dancing and laughing - the locals were so nice and happy! The food in and around the hotel was very good too. Right outside the hotel is a very nice beach, not even a minute walk. If you do like walking tho, there’s a couple mile long path right next to the ocean on which you can jog early in the morning. And if you’re hungry after that and want to enjoy the hotel breakfast, you don’t ever have to worry about your cup or glass going empty because the staff is very attentive and offers you refills just in time! Also a big shotout to Camila, she’s an absolute Gem! I’m definitely coming back to this dreamy hotel! The location combined with their service and the hotel itself is just a 11/10 experience which I can only recommend.

Manuel Erschfeld

This was our first time in Cala Ratjada and therefore also in this hotel. As a professional in the hotel industry, I am always curious about what to expect, which gives me a different perspective on the things. We spent 10 days in this hotel at the beginning of August 2022 and I can draw the following conclusion: The hotel is contemporary and very modern. We really liked the somewhat minimalist style and despite a lot of glass and open rooms, the ambience was very cosy. The location can hardly be surpassed, as the hotel is directly on the beach and on the promenade, where you can watch the beach action from the pool without feeling like you are being watched. I mention the general cleanliness only for the sake of order, because the room, the bathroom and the public areas were always very clean. The reception was always extremely friendly and helpful. We were warmly welcomed and educated about everything, as it should be! As some guests had complained in past comments about the extra charges for the minibar and Nespresso machine, again we were made aware of this from the start. The service was also always attentive and extremely friendly, despite the punishingly hot weather. No matter how full and heavy the tray was in the restaurant or pool bar, they always stepped aside with a smile and let you go first. Super trained staff! Right from the start, we were greeted and seen off warmly at the restaurant desk every morning and evening, even in stressful situations, with a little small talk. The staff (Guest Relation, Chef & Sub Director) were quick to remember guests and room numbers. This is not necessarily common, considering that there is a general shortage of staff and skilled workers in this industry, which can quickly lead to stressful situations. In the kitchen, too, you notice that the chef knows his craft! There are daily changing highlights and a large selection of regional dishes that should really appeal to everyone, even vegans and vegetarians don't miss out here. The sustainability factor is also taken into account. This is evident in the fact that ingredients left over from the breakfast buffet are not directly discarded and are processed into a new creative dish for dinner. Add to this the extremely friendly ladies in the show kitchen, who prepared the food on point with a big smile and a lot of joy. Thank you for the great experience! I would also like to praise the wellness treatment, which was really very good and good value! Lastly, I have to mention the fitness area as a small point of criticism. It is located on the top floor and the view over the bay is breathtaking, but it is quite small and with 4 people or more, it is quite critical with the fitness equipment, then you have to move to the balcony in front. In summary, it was a holiday that was really worthwhile and we will gladly return to the hotel and recommend it to everyone.

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4.4

Google reviews (405)

Kristina Nazarova

A very beautiful hotel, tastefully styled in quite location and with good service. Good selection for breakfast with tasty food, enough pool spaces and just across the sandy beach. The only thing we found requires attention was service during the lunch hours and food quantity during the lunch hours. But otherwise I’d absolutely recommend this place as well as making a booking via their web site, which turns out cheaper. The beach itself is clean, sun beds and umbrellas are for 20€. They do have a gym in the new building, it is small, but has a necessary minimum of equipment for a workout. New building also has a rooftop pool, which is included in the price of the room.

Lucian Badulescu

This hotel is so good due to the people who work here, outstanding service from everyone from reception, housekeeping, waiting staff and chefs. We were half board and I loved the food and if I will come back, I would choose half board as it's great value and good quality food. Our 7 months old boy enjoyed his every meal and he is a very fussy eater. The location is amazing, accross the street from a lovely beach with sunbeds. The hotel has lovely outside space with pools and sunbeds. I would highly recommend this place and would come back again.

Gary Cole

A lovely relaxing stay in this beautiful hotel. Our room was a junior suite in the main building. Newly decorated, spacious, comfortable & spotlessly clean. Shaded balcony with a great view over the beach & bay. Our only criticism of the room is somewhat limited storage space. Hotel staff were amazing. We lost a bag on the transfer and the staff could not have been more helpful in assisting us to recover it (which we did!). Housekeeping, bar and restaurant staff were also fantastic. Polite, friendly, efficient with nothing being too much trouble. The buffet breakfast was impressive offering a large and varied selection that was always fresh and tasty. It never felt crowded or overly busy no matter what time we went. The location is great for the beach with easy access to a long stretch of golden sand. We went swimming in the sea every day. There are a few shops and restaurants within a 5 minute walk (La Maina was our favourite). The walk into the centre of Pollenca is 15-20 minutes which we did most evenings for a more vibrant selection of bars and restaurants. The outside area of the hotel has plenty of seating and sunbeds. We're not sunbathers but there was always somewhere we could sit, read & relax, enjoy a drink and go for a dip in the pool. The evening entertainment was an unexpected bonus. Local musicians, singers and tribute acts made the nightcaps all the more enjoyable. We thoroughly enjoyed our stay at Hoposa Uyal and look forward to returning in future.

Esteve Jané

Excellent location, yet rooms do not match the quality of a 4 star hotel - at most a 2 star. The full new building is unfinished but has been open to public not matching the reviews posted… - rooms fit out is extremely poor lacking furniture to place toiletries - main room fit out is equally poor with a minibar placed in the middle of it, much like a motel (no offence to them) - electrical and plumbing installation poorly done (and dangerous with cables dangling) - woke up to someone using power tools to finish another room (the full building has ongoing works) - balcony is poorly finished - you can still see the markings of brick layers to place appliances

Richard Everett

We had a wonderful eight day stay at Hoposa Uyal in June 2024. Both the breakfast and the dinner buffets were varied with interesting and very well cooked and tasty menu options every day. The coffee from the hot drink machines at breakfast was delicious. The room was kept very clean every day, and the view from the frontal sea view room was wonderful, especially at sunrise. The staff were very friendly and courteous.

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4.8

Google reviews (2670)

Barry Byrne

Came on our honeymoon and this hotel was perfect. Location was fantastic with great views of the bay. Had the pool which was never crowded, the sea was great and had paddle boards if you wished. The food was great and changed every day so never felt the need to eat elsewhere. We were given option to upgrade and were so happy we didn’t. The service around the pool was fantastic, always someone walking past but not intrusive. We did all inclusive and had plenty of options. Would highly recommend.

Claire Cooper

Such a beautiful hotel. The rooms are spacious, super comfortable and the views are beautiful. The food is fantastic, huge variety and exceptional service. The staff are wonderful and really make this hotel perfect. They cannot do enough for you, and it makes for a truly perfect experience. Montse in the restaurant is so lovely and helpful and even helped me with my Spanish! We have visited twice and both times have been perfect! Thank you to everyone here for such a welcome and wonderful service, we will be back!

Mim

This is a beautiful hotel in a gorgeous setting. Check in was rather long winded and not particularly welcoming after a long journey. Our room was large and airy with a sofa, easy chair and super king bed. Wardrobe and free safe, coffee machine and small fridge. It had a bubble bath and washbasin right in the room, no privacy. A balcony with a fabulous sea view - in fact everywhere in the hotel has views to die for. The food was excellent for us but one of our group is vegetarian and found there was not much choice of main courses at dinner, plenty of vegetables but no real vegetarian mains. The hotel is right on the seafront but not on a beach. The nearest beach is about a 20 minute walk. There is a rocky cove below the hotel where you can swim but getting down there is not for the faint hearted. I had booked star prestige which included access to two extra pools one of which was heated. All drinks and snacks are signed for and every single time they ask for a tip. American guests may be used to this but it's unusual in Europe. I am very happy to tip for good service but not for every interaction with staff multiple times a day. Unfortunately the resort of Santa Ponsa is not very nice and for that reason alone I wouldn’t return.

Clare Mc

What an absolutely amazing hotel 3rd time back and what a fabulous holiday. Food staff especially Juan at the bar made me laugh so much and really provides an amazing service. I will definitely be back I can only hope next year. Iberostar you are amazing. Your staff really do go above and beyond. And the nachos my god a mountain of food porn :)

Michael

Very glad we decided to stay here for a week as the hotel ticks a lot of boxes - the staff are all lovely and made us feel welcome and valued from arrival and throughout. We asked to move rooms due to an obstructed view and it was resolved straight away without any issue. The pool area is excellent with gorgeous views, just make sure you get down at around 7.30am if you want to reserve a prime spot for sunbathing! Breakfast is vast and good quality; as was dinner at the buffet on the one night we ate there. Rooms are spacious and well-cleaned. Location is good in that it’s quiet and private, however, Santa Ponsa is very touristy and boozy. Take the walk down to the main beach along the coast rather than on the roads as it’s a much nicer experience. Eat and drink on the roundabout where the bus and taxi stops are for the nicest atmosphere.

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4.5

Google reviews (1142)

Debbie Williams

Perfect hotel for our family, 9 & 14 year old kids. Loads of activities for them & for the adults. The pools are great with lifeguard on hand for peace of mind. The staff are amazing on all areas, the food was very good with plenty of choice. Overall a great holiday at a great hotel.

Adam Carnaby

If you’re thinking of going to the Cala D’Or area then this is a lovely place to stay. Well situated right on the beach (Cala Ferrera) but within a very easy walk of the main centre. The adults only side is genuinely adult only and you will get guests (adults)from the family section escaping to the very nice pool and restaurant. It’s worth mentioning the restaurant and experience managers who were excellent and the food was very good. Rooms were fine and big, but if you’re located close to the road there is some early morning road noise and you will hear the main hotel entertainment to around 1030/45pm on the activity nights. But overall a very good experience and we would recommend the hotel.

Anthony Stewart

Amazing staff, entertainment team the best ever. They are so full of energy all day everyday and have a genuine interest in talking to you and making conversation. Reception team so lovely and tentative. The food is lovely, you’ll always find something. Drinks are good and rooms are brilliant and cleaned everyday

SJ

Hotel and facilities great for us, very clean with excellent food and drink options for the price. The photos both here and when we booked are a little misleading as one pool is for a different hotel now and our room was much more old fashioned than the ones shown. Location is brill, 3 min walk down steps for the beach and the shops are ten minutes away. Plenty of entertainment for all ages. Overall is excellent value for the price.

Paul Kirk

Last year was so much better in nearly all aspects. So much so we booked to return the same week we got back. Unfortunately the hotel has made cut backs which has meant the experience has been a let down in all the areas they excelled in last year. The biggest area which affected our stay, the staff. Last year they were friendlier, paid more attention to detail and would chat and make you feel welcome. This year they did the bare minimum necessary to serve someone. The exception to this being the restaurant staff, these were still amazing. We missed the experienced members of staff present last year that made the hotel experience all that more enjoyable. Maybe they now work in the adult only zone, but the hotel definitely suffers as a result. The premium drinks package has suffered so much that the premium cocktails are now indistinguishable from the standard ones, all served in a glass tumbler and lucky if you get a slice of lemon/orange. Last year the premium cocktails looked, felt and tasted like they were more premium than the standard ones. My favourite drink from last year, the Mai Tai, tasted like a cheap artificial juice drink this year and came in a small tumbler with no garnish. Enterntainment this year has also been a bit of a let down. Last year more external performers performed and the performances were of a higher standard. We found ourselves leaving and going outside of the hotel for evening entertainment this year more than last. The snack bar has been downgraded to a tiny area next to the kids pool due to the new adult only zone. This isn't a massive issue as we never really used the snack bar, however last year's was much better with a larger selection of snacks and a better bar and seating area. Luckily the food and rooms haven't suffered. These were as good as last year. Location is obviously still fantastic with everything being very accessible. Service is what made this experience so good last year that we returned. This has dropped in standard so much it completely changed how much we enjoyed being in the hotel complex. We still enjoyed the experience and the hotel is still relatively good value but it is now lacking in areas it excelled in last year, hence dropping 2 stars from last years review.

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4.6

Google reviews (232)

Belinda Parkes

Where to start? We had accidentally booked for next year so had not actually got a booking when we arrived. The lady on reception was amazing and we were give a standard suite for one evening and then a premium suite for 6 nights. Although the suite was tasteful, it was dark with very little natural light. There were two flights of stairs which were wooden and difficult to see at times. The main room was actually too big, and lacked any atmosphere at all. It was expensive and the standard suite is so much nicer. The location is perfect for restaurant and sight seeing but again the noise in our room was horrendous till about 12 midnight and then start again at 4 am. It was difficult to sleep at times. The staff were fantastic, friendly and helpful. The roof top terrace is lovely but very small. I would not return for the reasons stated but we still had a lovely stay, if that makes sense!

N Kwak

We stayed for a night on NYE. Room was spacious and comfortable, staff were attentive and friendly, breakfast was delicious, bar had a great selection of drinks, and rooftop has a great view of Palma. We wanted to celebrate low-key NYE and this hotel was perfect for that. We bought two glasses of cava at the hotel bar and watched fireworks on the rooftop with other hotel guests. Our perfect NYE!

Bella Martin

We arrived late at night and it was a little difficult to locate the hotel. But once we found it, we had an excellent experience. The hotel is very comfortable, clean and beautifully decorated. And the service was above and beyond in every respect. We would definitely stay here again if we return to Palma de Mallorca!

Sheila Hughes

Smashing apartment suite. We enjoyed staying in the old town area. Many thanks . Great views from roof top terrace. Helpful staff. Chilled atmosphere. Thanks for the gifts- wine, crisps and olives- a nice touch!

Octavia Andersen

I stayed at the Palms Suites, for four nights with my parents. We were visiting Mallorca for a family wedding taking place over the Friday and Saturday. I consider the Palma Suites to be the best place I have stayed in Mallorca. Situated just a short walk from the center of Palma, the suites provided 5 star service during our stay. With small touches like a glass of welcome Cava, pre-ordering taxis for us (as it can be difficult to track down a local taxi in Palma due to high demand) and providing a wonderful breakfast buffet with plenty of options. The staff are friendly, welcoming and rise to every task with excellence! The suites provide practical, stylish apartments with kitchens, spacious bathrooms and the comfiest sofa beds. Overall cannot recommend enough, also the hotels bar and happy hour prices are accommodating to everyone, €2 a glass of cava during happy hour the perfect holiday treat! Also recommend checking out the rooftops terrace, with day beds and a plunge pool. Ideal for holiday snaps and views over Palma.

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4.3

Google reviews (1506)

Ryan “RD Fitness” Miske

The location of this resort is perfect, it’s right on the beach and close to lots of restaurants, bars, and nightlife, but also far enough way you don’t get woken up by noise. Rooms were clean and a good size with a nice view. The patio, the pool and cabanas were nice. Only downside was there was lots of smokers next to us, so the hallways smelt like smoke and if I left my patio door open the smell would come in. Overall I’d recommend this resort,

Zofia Barnjak

I wholeheartedly recommend this holiday destination! The staff is nice and helpful. Breakfasts are delicious with a very large selection of food.Spacious rooms, well-maintained and clean. A big plus for the cleaning ladies who took care of the cleanliness of the room every day and the contents of the fridge with drinks :) For me, a personal plus was the beautiful and cozy smell throughout the hotel. Ideal location, not far from the capital. Supermarkets, restaurants and other attractions are nearby, in addition, the proximity of the beach is a huge plus I really recommend it!

Magi Dj

Great modern hotel, cozy beds, great view, cleaning service every morning. Food great, breakfast and diner buffet type. For dinner always some cooked meals, specialties, soup and desert. Pools are amazing. Renting of sun beds on 1st floor pool is too expensive.

Hammer trading

We stayed at the hotel for 4 days, in the beachhouse suite. Rooms were always clean. Air conditioning worked great when sliding door was closed. Breakfast great, with the fastest staff. They always clear up immediately. Pool was clean but sunbeds always occupied all day. Please dear Innside, clear away the towels when the loungers are not occupied. Beach was great, 2 sunbeds on the beach cost 20 euros We recommend the hotel to others and we would love to come back. Thank you for the lovely staff!

Zuzana Haramiova

Excellent location, especially very practical from pools to sea 😊 Pools great, sun bed credit system from 15 to 100 eur (Bali beds) Rooms, although with sea view, when more on the side, you only see a “glimpse of the sea” and mostly the parking/other hotel(s). However, rooms are cozy and the staff very kind and helpful. Awesome breakfast also 😋👌

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4.2

Google reviews (947)

Ebru Yuksel

Our second stay at the hotel wasn’t as great as the first. The reception team was friendly and nice, but unfortunately, I can't say the same for the breakfast staff. There was a young lady with brown hair—when I kindly asked her for oat milk (by the way, she didn’t know what oat milk was and had to ask her colleague), she began laughing with her colleagues, talking ironically, and repeatedly saying ‘oat milk’ in a mocking tone. I found this completely disrespectful; I wasn’t asking for anything complicated, just a simple milk alternative. After 5-10 minutes, she brought me hot milk, which was regular dairy milk, not oat milk, and left without saying a word. This kind of attitude is unacceptable. As for breakfast, the food at the buffet was good, but the hygiene was lacking. I constantly saw flies on the food, which is unacceptable for a 4-star hotel. Thankfully, I had level access and was able to order food, which was fresh and delicious. Pancakes were puffy and tasty and eggs Benedict were unforgettably good. The chefs were really amazing. Apart from that, the rooms were clean, the location was great, and the beach was just a 2-minute walk away.

Melandi Lindeque

Checking in went good. The pools are very nice and drinks at pool are reasonable. Breakfast was good, however do not try to drink the coffee from the machines!!! I love coffee, I drink a lot of coffee (not fussy with type or flavour etc) however I couldn’t drink half a cup! However there is brewed coffee inside. I didn’t try it though. I was quite disappointed with reception and room service. I phone 6 times one night, once they picked up and put me through to room service, and again - no answer. This was around 10:30pm at night. I had to go outside to find some snacks.

Bill

Melia was the best part of my trip and I would highly recommend it! The beach is amazing and so is the food. The staff was very welcoming and helpful. Noelia at the front desk is the best! She even helped me get my phone back after leaving it in a taxi, Thank you Noelia!

Phimphisa Phisansupphakun

It is a good hotel located next to bus stops 104-105, providing easy access to Palma. The atmosphere is nice, and the place is clean. The staff offers excellent service. You can store your luggage there. A single sunbed on the hotel beach costs €20, while a double sunbed costs €100, and comes with towels and a free bottle of drink—I can't remember if it was sparkling wine or champagne. You can order food, and the prices are reasonable. Breakfast also taste good.

Konstantina Tsitsias

Probably the worst check in ever! Worst Service ever! We booked our stay at the end of July. When we booked through expedia it defaulted our guest from 3 to 2. We have a teenager who travelled with us. When we checked in and notice this they would not allow my daughter to stay with us and insisted it was only 2 guests allowed and the third would have to get a second room as by law anyone over 13 cannot stay with there parents. This was the most ridiculous thing I ever heard as hotels will charge for a third person per night. This room had a king bed and a sofa. So we had to pay almost 2500 extra for a second room as there was nothing available in the area. (by the way we went to Ibiza and they never heard of this rule before and were disgusted that they woudl do this to us.) They literally stole from us. Breakfast was a distaster every morning. We would have to wait 20 minutes just for someone to take our order and this lady was miserable and rude everyday. Buffet was nothing special-pretty sad to say. I used to work in the hotel industry and this was completing shocking to me, how employees are so rude and not willing to help but to take advange of people. Rooms are nice and the beach is beatiful but there a nicer places to go and staty than here. I do not recommand this place at all.

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4.3

Google reviews (430)

Esin Hezer

Very nice hotel if you love sea 🌊 You can see the sea from your room. Breakfast is really good, especially eggs. There is also a dinner menu, which I tried the beef tacos and they were good. I chose here as I needed to relax completely and only adults concept helps that, as it is not that loud. Recommended if you want to chill in private.

Maria Bernhardsson

Nice hotel. Cleaning could be better. Very nice breakfast with lots of fresh options. Do not recommend lunch in the bar by the pool. The extra bed in the junior suite was horrible. Pool wifi!!! Luggage room provided as well as access to shower when late departure, but extremely hot and humid.... You do not feel very refreshed after that shower. The location of the hotel by the seaside is very good. Unwanted guest behavior to book the sun beds by the pool and ocean early in the morning. If not placing your towel before breakfast all the sun beds are occupied... So, both pros and cons, but we would be glad to return to this place. And Illetes is a beautiful place, close to Palma.

Nicola Bulcock

We are staying here, me and my friend Marja currently. The hotel is lovely and clean. You are provided a pool towel on entry to the hotel, extra at a charge. The room safe is free and the Aircon is free. We arrived at the hotel at 3pm in the afternoon and we still got a sun lounger next to the sea. My friends room ran out of soap and it was replaced within 10 minutes. There is a supermarket about a 10 minute walk away. You can also hire bikes from the hotel. The guy on the bar ( Friday evening) was very helpful with information. The gym is open from 7am for those early morning trainers. The hotel customers here at the moment are the sensible type, it is quiet and peaceful. With music at the perfect volume. You can listen to it but it's not too loud for those who choose to ignore it. Breakfast had plenty of choice as a vegetarian. The omelette is probably the best I have had at Hotel. Very thick with a choice of filling. Augustin is great on the bar, very friendly and helpful. There is no smoking around the pool or food area as a non smoker I love this!! I hate being arounf smoke. Rules are enforced when seen. I highly recommend the massage at this hotel. I own a massage business. This girl was really good. She is highly qualified and certified. Give her a try and treat yourself

Bill Baffins

Lovely hotel & good staff. Great location too, easy bus or taxi into Palma. There are a good few places nearby too. Breakfast was good and the cocktails were good. The pool side has great views and is nice and relaxing. Would stay again.

Didde KP

A great hotel! Nice breakfast with a lot to choose from; fruits, bread, meat and able to order freshly cooked dishes directly from a chef. The hotel restaurant also served great dishes with a good varity and fresh drinks. The hotel location is good. Directly connected to the ocean. You are able to walk down to take a bath in the ocean from the pool area. A bit far to shopping areas and not a lot of good restaurants nearby. The personal was amazing. Very helpful both in the bar and reception. A big thank you to Mr Octa working in the reception; assisting us with a lot of special topics during the week.

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4.1

Google reviews (542)

Kate N

We had an absolutely wonderful week at this hotel! The staff were incredibly welcoming and attentive, always making sure that every detail was perfect. The room was spacious, clean, and very comfortable, with all the amenities I needed for a relaxing stay. The hotel’s location was ideal, close to all the major attractions yet peaceful enough to feel like a true getaway. I especially enjoyed the delicious breakfasts and the top-notch service throughout my stay. I can’t recommend this hotel highly enough – it made my vacation truly special!

Peter Newell

One of the best hotels I’ve been to . Food was always fresh & hot. Pool was amazing. Staff were polite. Room was very clean . We had half board plus. Champagne for breakfast & evening meals every day. Would recommend this hotel to anyone looking for somewhere to stay . Will definitely be going back 5🌟from us . Only 10 minutes walk to the seafront. Lots of places to eat & for shopping

Luke Hodges

Food was amazing, staff were brilliant (Special thanks to Nikolay - bar staff) My partner and I just returned from our holiday here, and I have to say, it was an incredible experience. The hotel is fantastic, but the staff and the service they provide are even more exceptional. The housekeeping team works tirelessly throughout the day to keep everything spotless, with fresh beds and towels provided daily. The food was delicious and of excellent quality, with a wide variety to choose from. A special thanks to Nikolay, who stood out not only as the hardest worker but also as a delight to be around—both professional and friendly. 10 minute walk from the beach One minute walk to the supermarket (next door). The strip is a 10 minute walk – hundreds of shops to choose from. Pool is absolutely wonderful Remember, every Friday between 9 and 2 pm, there is a pop up market On the beachfront- ITS A MUST.

Paola

My Fiance and I stayed 13 days in this Hotel between 26.07- 08.08.24. From our First arrival till the very end was everything perfect. Room was big, very Clean, Air conditionar worked also perfect. We Had at very First beginning Problem with the water in our room, but the Problem was fixed on the following day. Cleaning stuff changed the Sheets on the bed every 2-3 days and the room every single day. Night Program was entertainming, expectelly Mr. Classic. Pool is excellent. Food was also delicious, we couldnt Sometimes choose what we should eat because everything was great. Whole stuff is very polite and nice. Thanks once again for amazing vacation! Best regards From Croatia.

Rosie

A very relaxing hotel - it seemed very quiet when I was there (end of April / early May). The food was delicious, really nice a la carte lunch menu included in the all inclusive as well. And the drinks are BRILLIANT. So many different cocktails also included in the all inclusive package. The bar staff weren't the fastest though, so I imagine when it gets busier there will be queues! The pool is huge & lovely. Room was absolutely fine, really nice pool view from the balcony. You don't get toiletries though, so do take your own shampoo etc! Overall a great hotel for a relaxing break - and a solid choice as a solo traveller too, there were a few of us there.

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4.6

Google reviews (335)

Melody

I’m currently staying at this hotel and it’s been a wonderful experience. The room is super clean and smells great. The small rooftop pool/lounge area is super cute (and one of the higher buildings, so there’s a beautiful view). You receive a basket with a towel for the beach and can ask for anything you need. There’s more of a focus on sustainability than other hotels (a/c won’t turn on until you close windows, some organic and/or locally sourced foods on the menu). The check-in was super easy and they try to make your room ready for the time you arrive. There is coffee, tea, and water (including sparkling) available for free 24/7… and the breakfast is fresh and delicious. Unfortunately my room didn’t have a balcony/ much light and it’s a bit noisy being above the restaurant if you’re sensitive to noise. I had to wear ear plugs - but probably every place in the center is like that. The center of the beach is convenient, but not quiet. Just to add in case it’s important - the WiFi was also very good. I needed to use it for several meetings and had no problems. Overall, bravo for the beautiful rooms and hotel - everything well thought out and high quality rooms! :)

Kevin D Steele

We have stayed at this wonderful property 3 years in a row. Their hotel team are amazing as the service is the Best. The location is incredible and the food is also very good. We are cyclists and they have special services for all who ride, including any room to kick your bike and wash your clothes. We highly recommend La Goleta!😎

Geraldine Whelan

Amazing time during our recent stay. The room including bathroom are spotless. Staff could not do enough for us. Special shout out to Ricky and Priscila. Breakfast definitely recommend. The lock up Bike facilities are brilliant. Water bottles supplied by the hotel. Tea, Coffee and Water available to hotel guests 24hours. La Goleta is on our return list. Would recommend the superior room with balcony. We booked directly with the hotel and they handled our transfers too and from the airport. The Team in the hotel are a credit to the company. Many thanks for making our stay so pleasurable

Sophy Mills

We loved our stay here! La Goleta staff are so friendly & helpful, and the hotel has thought about all the little details including providing beach towels and a beach bag, plus a washing machine in the secure bike storage space. The location of the hotel is spot on, the rooms are lovely, breakfast is delicious (and you'll have a fab view of the sea!), and the roof terrace with pool is a lovely little spot. We can't wait to come back!

Aleksei Salminis

Great breakfast, good beds, great place - very near the beach, very nice staff. Rooms are small, but very cosy. Towels and umbrellas for the beach and free coffee 24/7.

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4.5

Google reviews (5787)

Tracey Townsend

We checked in at 2.30am. The reception area is big and impressive. Our 2 adjoining rooms wasn't far, so we walked there. They normally take you on hotel buggies. The whole place is massive, swimming pools within 3/5 min walk. The main entertainment area was close by too. Nightly shows, brilliant bands, quizzes, even a silent disco. The food was amazing, something for everyone. So many lovely staff cleaning and tidying. There are bars everywhere serving alcoholic drinks but also you can use the self service for beer , water and hot drinks. A few shops on sites, selling lots of different things (not paracetamol tho). The food halls/beach restaurant open for 3 services a day. But if you miss them there's food trucks all day. The best part of our holiday, was finding a amazing beach 10min walk away. The sand is golden and the water was clear enough to see little fish swimming past. The worse part was leaving

L A

I recently spent some time at this resort, and I have mixed feelings about it. It definitely has an older vibe, having been built in 1989. The food was decent, but when you opt for an all-inclusive option, you can't expect Michelin-starred cuisine. One of the frustrating aspects was the early morning pool chair wars. Guests were reserving loungers as early as 6 AM, and it seemed like the staff didn't intervene at all. It was quite ridiculous to see towels draped over multiple chairs—a bit inconsiderate, really. The bathroom in my room clearly needs some renovations; it felt dated and worn. On a brighter note, the staff members were fantastic! They were friendly and attentive, which definitely made my stay more enjoyable. The proximity to the beach was a major plus, making it easy to enjoy the sun and sand. The pools are another highlight, offering a good variety, although they too could benefit from some updates. This resort is a great option for families, with lots of attractions and a kids' club. Although the kids' club was a bit limited in its hours, the kids seemed to have a blast. While I appreciated some aspects of the experience, I don't think I'll be returning anytime soon.

Zuzanna Syldatk

I had a really great time at this hotel and I can honestly say that it was one of the best places I have ever had the opportunity to relax. The food was delicious - a wide selection of dishes, including many local specialties, which delighted with their taste every day. Additionally, the selection of drinks was impressive - everyone could find something for themselves, and the bartenders always served them with a smile. The hotel offered a lot of attractions - from numerous swimming pools, through evening animations, to various sports activities. Everyone, regardless of age, will find something for themselves here. I would like to especially distinguish a few people from the staff who made my stay even more special. At the bar, Rado and Teresa are true professionals - always smiling, able to improve your mood in a second and infecting with positive energy. They always chatted, making sure that every moment at the bar was pleasant. Their commitment and cordiality made us feel like we were among friends. At the reception, every employee also deserves praise. They were extremely helpful, always available, and every request was dealt with quickly and with a smile. From the animation team, I would especially like to single out Rafa, whose passion for his work was evident at every step. You can see that he loves what he does, and his enthusiasm was contagious to all the guests. Rafa always found time to engage everyone in the fun, whether it was during sports activities or evening shows. His creativity, energy and positive attitude made every day full of excitement. I recommend this hotel to anyone who wants to spend an unforgettable holiday in a place where every detail is taken care of and the staff does everything to make the guests feel special!

Ryan Sheffield

Fantastic family stay. Pros = great staff, great locations, lovely beach coves, lots for children to do. Perfect for families. Negatives= rooms were a bit dated compared to other resorts previously visited, there are a lot of stairs making it’s slightly stressful with young children. Would recommend !

Paul

Stayed here for a week. Like many reviews that have gone before I agree that the staff are incredible! Very helpful, cheerful and great with the kids. Our room was pretty basic and dated. It’s not a complaint but, equally, I was expecting more from a 4 star hotel. Our room wasn’t bad but it needed renovating. The pool and parks are great for the kids to enjoy themselves. There are a number of snack shacks to keep yourself fed and watered throughout the day. The food was good and, in all honesty, what you should expect for mass catering. It’s not fine dining. However meal times are a complete free for all which is very annoying - expect a few elbows and people pushing in. Within a short, rocky walk of 1 small and 2 large, gorgeous beaches which were busy but not overcrowded. The trail isn’t pushchair friendly. There is a bus stop right directly outside the hotel which will take you to Cala D’or (10 mins) which made a day trip to the marina and centre really easy. All in all a lovely holiday.

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4.5

Google reviews (333)

Chris

I have mixed feelings about this hotel. On the positive side, the staff are absolutely wonderful - without a doubt, they provided the friendliest and most lovely service we experienced across the whole island. The communal areas are beautifully maintained, and the breakfast is excellent. The views and seating areas at the front of the hotel are fantastic. However, the room left a lot to be desired. We booked a 'Mountain View' room, but the view was mostly 90% bins/loading bay, with just a small hill in the background. The room itself was probably the smallest we’ve ever stayed in at any standard, leaving very little space to move. It was quite dark, and our clothes and towels remained damp throughout the week. The soundproofing was extremely poor - any time someone walked down the corridor or spoke, it was enough to wake me up, and I’m usually a heavy sleeper. Additionally, the bedding and mattress were of very low quality for the standard of the hotel. There was some construction work going on next door, but I understand that’s beyond the hotel’s control. Overall, it’s a reasonable four-star hotel, but the rooms were a significant letdown. We should have paid for a sea view room, which seemed larger, but we felt misled by the description of the 'Mountain View' room.

Ruedi

We spent one week in the hotel (mid October). The location is perfect. The beach right across the (calm) street. The center of Port de Pollensa is within walking distance. We ate very good at the hotel and enjoyed the veranda in the evenings. The rooms are rather small, but with a balcony and the see view that does not matter much. People are lovely too. We'll come back for sure! Thanks.

Erica Rodriguez

We had a great stay at this hotel. The staff were generally friendly, especially the cleaning staff and staff at the front desk. We had just come from a hotel where the staff were the friendliest I have ever come across in my life, so while the staff friendliness here didn’t live up to that standard, they were generally kind. The rooms are itty bitty, with barely enough room to move around and I wouldn’t recommend if you have a lot of luggage. But they were very clean, except the throw blanket over the bed which had stains and a bug on it when we arrived. So, while the room was not anything to write home about, the amenities were lovely. The public spaces are clean and beautiful and with such easy access to the beach, you can’t beat it. The lunch was delicious, but the breakfast bar was just okay, with cold food not staying in spaces which kept it cold (cheese and fruit) and really watering eggs. The location was great and parking was easy. They were able to help us book some excursions and have city bikes to rent. All in all, as long as you don’t mind tiny rooms, the stay was great.

Angeles Pisani

An oasis of tranquility and chill vibes. Spent the most wonderful weekend. The bed is extremely comfortable and waking up seeing the sun come out in front of the sea was so perfect!! 100% recommend going up to the rooftop for the sunset light!

Karen Harvey

Beautiful spot to stop for a drink after a long walk along the pine trail. The veranda is cool and comfy. Had to go to bar to order, but they brought the drinks to us. I’m sure the rooms are lovely, looking at how gorgeous the outside and lobby/bar of the hotel is. Beach is directly opposite. Well worth a visit.

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4.4

Google reviews (1424)

C W

⭐⭐⭐⭐⭐ Our stay at FERGUS Style Cala Blanca Suites was absolutely perfect! We spent a week here for a family holiday, and everything exceeded our expectations. The rooms were spotless, and the entire hotel was kept incredibly clean throughout our stay. The staff were always friendly and accommodating, making us feel welcome from the moment we arrived. A special thank you to Ana, the manager, who truly went above and beyond. After a lovely conversation with her, she surprised us by sending a bottle of champagne to our room, which was such a thoughtful touch and made our stay even more memorable! The hotel’s location, amenities, and overall atmosphere were perfect for a relaxing family getaway. We had an amazing time and will definitely be returning. Highly recommended for anyone looking for a fantastic, stress-free holiday experience!

Lee Wyatt

Travelled with my partner and 2 year old granddaughter this is a lovely hotel in a great location, room was spacious and cleaned every day, all other areas of the hotel were spotlessly clean, All the staff were polite and always smiling, kids entertainers were brilliant and went out of there way to include all kids no matter what age, they had great night time entertainment with in house shows and visiting acts. The food was absolutely lovely with plenty of choice and it was always warm and fresh. The pool area is a bit small but was fine for the time of year we went, all in all a great holiday and we would definitely return

Lucy Roberts

Staff are very friendly, they make the hotel a success for sure. Food is one of the best all inclusive’s we’ve been to. The complex is small and restaurant busy at times with a queue to get seated. Rooms are lovely but walls are paper thin and if you have a snorer next door you’ll know about it! Would be handy to have more than one bar open at once as a fair way to travel if you are in your room to get a drink from the pool bar. Housekeeping is hit and miss (well it was for us) only one tiny bin in your room. Pool area small and seating not great as not enough room for everyone. And the sun only hits a certain area by the pool each day. Most is in the shade. Sunsets are phenomenal here. Sea is close but there isn’t a beach to speak of. Lovely walk into Santa ponsa along the sea, where you can hire a bed for the day with full sun all day long. Drinks nice and good to see less sugar in the soft drinks. Evening entertainment is family Orientated and fun. We enjoyed watching it from our balcony most evenings. Doors slam to rooms which everyone knows about. Lifts mostly out of order so lots of stairs. Nice choice of bars and restaurants near the hotel but beware of the Chinese my son got food poisoning there.

Jonny Stundon

Me and the family had a great experience at this hotel. The place was always clean, the staff were fantastic and very helpful and happy. The food choice was always great at all 3 meals, even the kids loved the food. The entertainment staff were nothing short of amazing and a great laugh. The only gripe I had was the pool/pool area. It's just not big enough for the hotel and, at times, felt overcrowded. This is the only reason for the 4 stars, other than the pool, the hotel,staff,food and location were fantastic.

Liam M

Good but as many reviews say there are issues. Starting with good, location is good with nice views and 15 minute walk to Santa ponsa beachfront itself. Food was hot, yes it can be a little repetitive but that’s all inclusive for you so no moaning on that front. Major issues as the pool area and sunbeds are simply not enough for the amount of guests staying, as mentioned in other reviews you end up having to get up mega early to actually get a sunbed otherwise you won’t have one for the day. Round by the pool is also very slippy and have seen several people fall, there doesn’t seam to be many staff monitoring this either. The pool isn’t big enough for all the guests and it you want a swim forget it. Another key issue is the pool bar, no snacks at all unless you pay for crisps but that’s about all you can buy, it also doesn’t open until 11am so if you have had breakfast first thing and manage to get a sunbed you will have to wait until then for a drink. If you’re hungry before lunch (12.30) then it’s tough luck I’m afraid and same after lunch unless you keep going back to restaurant. They need to keep the other open in the day really to cover how busy it gets but that doesn’t open until 5pm. And I have never been somewhere all inclusive that doesn’t have a snack bar for between meals, with 3 kids this can be tricky. Hotel is clean but rooms for a large family are tiny, again as mentioned by others in reviews, its seams a similar pattern of issues but the hotel don’t seem that bothered. Overall had an alright time but would not return or recommend to anyone, for the price you will find better.

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4.4

Google reviews (507)

Bianca Brigandi

This hotel is very centrally located on Soller Beach, making in the perfect spot to cycle in and out of. We had access to the best restaurants, cycling routes and beaches all at our doorstep. Not to mention the fabulous breakfast spread every morning looking out on the ocean. Finally, the staff were so kind and accommodating and truly helped make our trip extra special -- we'll be back!

Dennis Wilson

This hotel is across the road from the beach, the staff on reception are friendly and very helpful. The down side is that it doesn't have a pool, but shares one with another Fergus hotel a few blocks away. The breakfast are good and other meals are available through the day. The reply from the hotel to my initial review is that the other hotel is also a Fergus hotel. I was aware of that, but who owns the hotel is irrelevant in this regard, the pool that is available to Fergus Style Soller Beach is, in my opinion, unfit for purpose.

Carina Bulz

I recently tried to book a room at this hotel and was quite disappointed with the customer service. Despite being a potential customer, I found the staff unhelpful and unwilling to accommodate a reasonable request for a standard room at a fair price. Their lack of flexibility and unwillingness to work with me, even on short notice, was quite frustrating. I do not recommend this hotel if you're looking for good customer service and a willingness to meet your needs as a guest. There are plenty of other hotels that are more accommodating and understanding of their guests' needs.

John Beasley

We stayed here early June 2024, and we had a fantastic time at the hotel. The staff are amazingly helpful and the facilities are great. The only downside is that the small pool is in a seperate part of the hotel, but it is actually very peaceful and an ideal spot for those who don't like sand in their clothes! The food at the hotel is very good, Ciales Restaurant's chef is damn good and we never had a bad meal there. I recommend having the club sandwich, the bread is toasted in olive oil and the portion is enormous! The breakfast buffet is also exceptional with all manner of food options available, including a Balearic table where local breakfast options are prepared; the pulled pork empenadas are the best things ever!! The rooms are a little basic, but are comfortable enough and with a really effective A/C to make the room welcoming after a day out. The cleaning staff are amazing, very friendly and always chatting to you, plus very efficient. If you put a sign up saying your room can be cleaned first thing, it is normally done by 11am, the only time it may be delayed is on changeover days. All-in-all this is a really good hotel, perfectly placed halfway along the bay promenade and only 25m from the beach. It is only 150m from the tram terminus too, ideal if youo want to pop up to Soller (Well worth a trip) or on to Palma. We'll be going back in September for a week, we loved the place so much.

Ale Tho

This was our fifth time at FERGUS Style Soller Beach. The location of the hotel is right on the beach and in the morning at breakfast the beautiful tram (which connects Soller and Port Soller) passes by - simply fantastic. We love this atmosphere. The promenade of Port de Soller is perfect for strolling and visiting great restaurants. The location is also ideal for hiking and cycling tours. For example, every morning we walk either to the Far del Cap Gros lighthouse, to Torre Picada or to Soller. The hotel, the rooms, the pool area are very clean and well maintained. All employees are extremely friendly and accommodating. The breakfast offers a very large selection and the table with Mallorcan specialties (different delicious dishes every day) is really great. If you book a room with a sea view you have a beautiful view of the bay of Port de Soller. Like every year, our stay at the Hotel Fergus was perfect again and we have Catarina and her team to thank for that :-) Conclusion: We love the hotel, its employees and will definitely come back :-) Lots of greetings Alexandra and Thomas

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4.6

Google reviews (4374)

jake pick

WOW, What a place to be. We were here on the 13-09-24 Fantastic all the way though, we stayed for a week, my wife and my son who's 2. It was our honeymoon/holiday and when we first arrived, although the check in was slightly lengthy the staff were amazingly friendly. We were then taken to our room and wow, they had left towels shaped into swans on the bed and a heart, a bottle of fizz and some macaroons. The room was well air-conditioned and very modern. The food was amazing every single day and you won't forget Famakan the chef, very friendly and cooks the best food. Elana was also great, she was very friendly and we were always greeted with a smile. Although all the staff were incredibly friendly these stood out for us. The hotel is like a village with winding roads through-out where you will find golf cart buggies driving people up and down and at night, the pathways are light up beautifully where you will see the sunset and many more beautiful views. On our last day we were already looking at booking again and wanting to stay in the same room (152) it was perfect. I can highly recommend the hotel in its entirety, we were even joking that we could buy a bungalow there and I would work on the air-conditioning there to pay our way. 5* All day long

Callum Plant

My partner and I, along with our young son, recently spent a fantastic week at Iberostar Cala Domingos, and we couldn’t have asked for a better experience! The food was simply unbelievable, with a great selection to suit all tastes. We were especially impressed with how well the hotel catered to our young boy, offering kid-friendly options that made mealtimes so easy and enjoyable for the whole family. The pools were excellent, clean, spacious, and perfect for both relaxing and keeping our little one entertained. The staff were super helpful and polite throughout our stay, always going above and beyond to make sure we had everything we needed. It’s rare to find such attentive service, and it really enhanced our experience. All in all, this was a perfect family getaway, and we would definitely give it a 5-star rating! Highly recommended for anyone looking to enjoy a relaxing and family-friendly vacation in Cala Domingos. We can’t wait to come back!

Matt William

Very family oriented hotel with a unique layout that considers all the little details. Clean, modern and very friendly staff. The facilities and events were brilliant and the food and drink were on another level compared to other 4-star hotels. Beach is accessed through the complex and is superb, albeit small. Iberostar have set the bar high and we’d look at booking with them for our next trip. Thank you!

Black Daniels

Great four star experience at this hotel. As soon as you arrive the staff are very welcoming and even offer you a glass of fizz too. I would say this is a great choice for families, looking for activities for the kids and also adults too. The food is excellent with great choice for everyone. I really appreciated that there was lots of variety and high quality food which doesn’t always happen at family focussed hotels. There is also a buggy system to take you between parts of the hotel which is really useful and fun too. Definitely doesn’t disappoint - would come back! 👍

Cheryl Lukeala

The resort and all the amenities are everything we were looking for in an all inclusive resort! All the staff were friendly with 5 star service! Marcos made our family vacation one to remember with “love on beach” drinks all throughout our stay! All inclusive food and snacks were amazing even with the mass production. Dinner was different daily. We were able to taste Spain all wrapped within our stay. We would come back again!

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4.7

Google reviews (953)

Vicky Jay

From the minute we arrived we were greeted warmly by the staff. Throughout our whole stay was the same and it was genuine, all the staff where lovely from desk, bar, restaurant, domestic, lifeguard, everyone, it makes such a difference. The food was lovely and fresh, would have like to have the opportunity to try a few more local dishes but other than that great. Our room was just perfect for what we needed, with the option of daily cleaning or every other day. You do need to buy your own water which isn't a problem there is a shop of many across from the hotel. The location very close to the beach and bus station, local shops, plenty of restaurants and bars, but not noisy as they are along the front and Piney Walk. Very clean area. We will definitely be back!

John Jay Funnell

We’ve absolutely loved our holiday at Mar Senses.The staff have been wonderful throughout from the Amazing. Restaurant and Bar staff to the Chambermaids with their work in the rooms with nothing being too much trouble, the Reception staff being extra informative and answering every question we had. We’ll certainly be back. Ideal location. Food has been great. Entertainment has definitely been entertaining and a pleasure to see and hear. Would definitely recommend for someone wanting an Adults only hotel,

Paul Sloane

My wife and I have had a lovely week in Mallorca. Port Pollença is an ideal location for us. It’s a quieter resort than since of the more garish locations. It has a very nice sea front where you can walk right next to the sea. The bay is beautiful and there are some nice walks over the headland. The MarSenses hotel is very friendly and the staff are very helpful. The food is a buffet with plenty of choice good quality. I’d recommend it as a great place to stay. Even later in October it was busy and had a welcoming feel.

Steven Parker

Mar Senses Hotel & Spa in Puerto de Pollensa was absolutely amazing. Beautiful, clean, spacious, light, and very modern with a touch of luxury. The restrurant on site was fabulous and the food was fantastic and the breakfasts too! The pool was great and the gym, steam, sauna and jacuzzi was fab! The staff were fabulous, and all went that extra mile. They were very polite, friendly, welcoming, approachable, and would help with anything - a family atmosphere! Everything is within walking distance - beech, town, market, shops, walks up to the mountains and so much more - for me, it was home from home. We all enjoyed our stay there and will definitely be returning soon. Thank you to all the amazing staff who work very hard and go the extra mile to make sure customers have a fantastic holiday there.

Georgia Howell

Beautiful hotel in a fantastic location. I stayed here around 17 years ago - I am pleased with the interior and how the hotel has been decorated. The entertainment at the Mar Senses was fantastic. The hotel is located very close to the pine walk. The service was generally very good resulting in a relaxing and enjoyable vacation. The food at the hotel was lovely, with lots of choice. It was difficult to secure a sun lounger for the day, which did result in us having to pay for loungers at the beach. With most people reserving sun loungers at around 7-7:30am for the day at the hotel, this did mean it was difficult to get one. Often without people sat on them for hours. The hotel was very clean, however, there was some general wear and tear in the room, but overall very good. The soft drinks seemed quite expensive, considering they were cheaper at several local bars/ restaurants. Where they were located only around €3 compared with €4.50 at the hotel. Overall, I thoroughly enjoyed my stay and we loved our Puerto Pollensa experience.

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4.8

Google reviews (2734)

Bahar Rajabiani

I recently stayed at this hotel and had an excellent experience. The staff were exceptionally friendly, making our stay very pleasant. Our room was cleaned daily and sometimes even twice a day, with fresh towels provided each time. One of the highlights of this hotel was the availability of a water dispenser on each floor, offering both still and sparkling water at different temperatures, as well as an ice machine. Unfortunately, we encountered an issue on our first night when the shower door malfunctioned, causing water to leak onto the floor. This was an inconvenience, but the hotel staff promptly addressed the problem and upgraded us to a larger room on the same floor. The hotel also offers a wide variety of meals, with an impressive selection at both breakfast and dinner. Additionally, the swimming pool and facilities were impeccably clean. There is also a spa on-site, which adds an extra layer of relaxation to your stay. Furthermore, guests receive a 15% discount at the beach club restaurant located beneath the hotel, which was a nice bonus. I highly recommend this hotel to everyone and will definitely return. I would also like to extend a special thanks to Pablo and Sylvia for their excellent service.

Brian Britez

I was at the hotel a few weeks ago and despite my short stay I can absolutely recommend the place. It is a perfect combination of a wonderful place, the best services and the most remarkable thing is the quality of the people who are part of the team. Enjoying the pool was the best part without a doubt and even more so with the kind and attentive lifeguard I have met, Agustina, my family adores you! Thank you very much for everything.

J B

A fantastic hotel. Clean and modern. The hotel is located right on the beach front. Only the Palma strip separates the hotel from the beach. Only two negatives throughout our stay… 1. If you’re hoping for peace and quiet at the pool-side then you’re unlikely to get it because of the neighbouring bar, and also the local delivery trucks. 2. The rooms were very small. A double bed promised and paid for … but not given. Positives: The hotel is a 20 minute taxi ride from the airport. Approx €20. The breakfast and dinner food is amazing. The hotels beachside restaurant (Origin) is a great place to relax for sun-downers and people watch on the strip. The food there and the frozen daiquiri’s are amazing. A deposit can be left for towels (€20 per towel). You can have as many as you like. Deposit returned when you hand your towels back.

Cookie Monster

Amazing location. Beautiful view from rooftop bar. And try out their infinity pool. I'm gluten intolerant and the Chefs have cooked yummy fresh crepes for breakfast and pasta/ pizza for dinner, and personalise to your liking. Kudos to the kitchen. Javier assistant manager super friendly and around to assist.

Rachel Glass

Having a wonderful time here. The service is impeccable. All staff have been very welcoming and we feel very lucky to be here. Poolside staff are particularly attentive and I have to single out Yojhan for being exactly the right balance of kind, charming and helpful. This is a special place and we will return. Thank you!

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4.2

Google reviews (381)

michelle hickey

Took my mum and my dad who is not very mobile here and we had the best time! They gave dad a room near the elevator , the staff were very nice and helpful! I loved the sunbeds because they looked out onto the beach so can see the beach but no sand ! The pool side drinks were lovely , lots of restaurants close by and the restaurant in the hotel was lovely too! We had balcony’s sea facing and could hear the ocean at night! The rooms might be a little dated and the bathroom area doesn’t have a door but we didn’t spend much time in the rooms so had a great time here!

Rina K

Beautiful cozy Hotel with an excellent location directly on the beach of Cala Major. Staff are extremely friendly and helpful. Breakfast was good. It was my birthday and they surprised me with a cake and a bottle of champagne. Highly recommended

Mikaela Dahlqvist

An amazing place with amazing service and view. celebrated my 40th birthday and had a day that exceeded my expectations to the max. Thank you very much for creating a memory for life. can be warmly recommended

Anaika Nagori

This hotel has really great views of the local beach and a great atmosphere. The staff were always friendly and accommodating- especially Esperanza, who did so much to ensure we had an amazing visit and made the trip great for us.

Betsy Pinkerton

Right on the beach and also next to the beach bar though this is a seasonal hotel and only one of the three are open all year, however a good collection of rooms and views that can be had over the beach area.

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4.5

Google reviews (1035)

Madison Duvall

A cute and quiet family run hotel. Service was spectacular. Rooms were great- all the amenities you need with a Spanish charm. Food and drinks were really good. We did not do the breakfast buffet, but the lunch by the pool and the patio was delicious. You will need to rent a car if you want to travel. We rented a car through the hotel and explored the island. Leaving with sadness! Loved our time here

Yev Nesin

Fantastic hotel in a great beautiful silent spot — service was fantastic and food was yummy. Water was clean and gorgeous! The only thing is that the hotel is old and you can feel it in some places, but they keep it very very clean and well maintained, so you don't even feel the age. In a way it even gives a magical special vibe here. Overall I loved it.

Jan Veerbeek

Wonderful staff, very attentive. Great terrace for evening drinks and light lunches. Breakfast is good quality and good selection. (Coffee could be better) Rooms are well appointed though traditional, also attracting a somewhat older crowd. Location is great and quiet spot at the end of a road. Small but very scenic beach. Restaurants are bit scarce in walking distance, though the nearby town has more options. The most visited beaches and sights are more than a hours drive, you’ll need a car.

LT

Beautiful setting directly by the sea! The rooms are very simple and in my opinion not a 4 star standard. The bed was a bit worn out and furniture quite old. I think it’s a good 3 star choice and the pictures are a bit deceiving. Hotel staff is super friendly and service is very efficient. Rooms are super clean and the pool terrace is beautiful. I booked a sea view room and had to insist on it. They tried to give me a no view, then limited sea view until I finally got the full sea view. Also the cleaning starts at 7:30am which can be noisy and the walls are paper thin - you can hear all your neighbors! Overall, I would have expected a more comfortable room with a good bed for a 4 star hotel ….

Miranda Pearce

Our 2nd trip to Hotel Cala Fornells and we’ve departed longing to return again. Situated steps from a beautiful bay, the hotel occupies an enviable position for breathtaking views in the most relaxing and beautiful surroundings. All the staff are wonderfully friendly and hard working. Our welcome from Catalina was very special, as returning guests we were treated to a lovely message and bottle of Cava, all set up, ready to enjoy in our room. Beds are importantly super comfy and there’s great aircon & quality toiletries. The rooms certainly deliver on offering the all-important ‘room with a view’ – Stunning! The hotel itself has been maintained to retain a very special charm making you feel both at ease and impressed by its styling and atmosphere. The food quality was great and both breakfast and dinner offered an array of fresh and well-presented choices. We liked the option to order an al a carte choice for main course at dinner. We also enjoyed lovely options for lunch, both on the terrace and at the pool bar. Finally the rooftop terrace and pool area – just fabulous for relaxing and being in awe of the wonderful view. The sea in this pretty cala is crystal clear and a turquoise blue. A minor detail and perhaps just our personal choice, but the only little thing we’d mention is that we’d of appreciated the option to order a larger bottle of water in the restaurant and bars and perhaps a small courtesy bottle in the room each evening and not just on arrival. Thank you hotel Cala Fornells for a wonderful stay – We will see you again!

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4.3

Google reviews (2192)

Елизавета Дмитрив

The hotel is good. As an allergy sufferer, I was very pleased that there were signs with allergens in the restaurant. The hotel itself has 3 restaurants: by the pool, Spanish and general. Every day fresh fruits and vegetables, a large variety of dishes. The hotel is not far from the sea, the beach is amazing. A 30-minute walk from the hotel there are beautiful cliffs with a stunning view of the sea. The rooms are cleaned every day. The rooms are comfortable and cozy.

Grace Annesley

The room we had was lovely, but know that the frosted glass at the shower/ bedroom is very seethrough so was awkward at times. Pool was pretty small for the size of the hotel but they’ve made the most of the area they have. Honestly couldn’t fault the hotel itself.

Gergely Zsolt

Very nice hotel, only thing that I would recommend is renovating the rooms (or at least painting the walls) and probably the outside pools. But these are small details, 300 meters from the beach very nice and kind staff, excellent service in the dining room and food was also delicious. Understand that this is in Palma. If you go during the summer there will be a lot of drunk people shouting on the streets, loud music playing etc. It didn’t bother us that much. If you rent a car be prepared to “hunt” for parking spaces - it is doable, we had a car for the whole week.

Enis AKSU

This hotel is really great. I’d stay there again maybe but there are also some disappointing points which do not fit with the rest of the great service. Pool was always dirty with oil layers every single day. I love pools but l could not use it for this reason. Drinking water was also a disappointment. Sometimes no cold drinking water and the water doesnt taste good + smells like sea water.

Nate Clinger

The woman pictured below was AMAZING. As for the rest of our experience. Check-in was super inconvenient, booked through a third party and when we arrived, the staff said there was no reservation and "recommended" we wait an hour for their system to update. It was 1130pm, wait an hour??!! Instead of offering us some water or trying to be accommodating in any way, they rudely told us to leave the counter so they could help other people. The rooms were good. However, the beds had little to no support, they needed to be replaced. The all-inclusive was nice. The food was similar to cruiseship quality. The 3 alcohol drinks at lunch and dinner was also nice. Overall, it was very convenient. At check out, I asked for a final bill, and the same lady who was no help when we checked in said that there was no final bill... the women next to her overheard and had to show her how to print it out. The only saving grace for the staff was the women pictured below. She also overheard us asking for a late check out of 1 hour (which was denied) and offered us a room for our luggage and invited us for lunch while we waited for our taxi. If I were the owner, I would absolutely promote this woman to manager if she is not already one. I saw her smiling to every guest and very helpful! This was completely different from the rest of the staff, and it showed. I am sure one day soon she will be rewarded for her hard work, whether at this hotel or somewhere else.

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4.6

Google reviews (262)

Piet Cosaert

An enchanting escape nestled in the heart of Mallorca, Casal Santa Eulalia is a hidden gem that embodies romance and character like no other. From the moment we arrived, we were swept away by the charm of this extraordinary hotel. The location is nothing short of magical, offering breathtaking views and a serene atmosphere perfect for unwinding. But what truly sets Casal Santa Eulalia apart is its exceptional hospitality. The staff here are not just friendly; they go above and beyond to ensure every guest feels welcomed and cherished. Their warmth and genuine care make you feel like a part of the family from the moment you step through the door. And let's not forget the food – a culinary journey that deserves its own constellation of stars. Each dish is a masterpiece, bursting with flavor and artfully crafted to tantalize the taste buds. Our stay here was nothing short of perfection, and we can't wait to return to this oasis of beauty and tranquility. Thank you, Casal Santa Eulalia, for an unforgettable vacation experience!

Laura

My husband and I got married here this past weekend and had the most incredible experience. Firstly, the venue is absolutely stunning. Pictures don’t do it justice. The courtyard, the beautifully preserved rooms, fresh smells , spacious amenities. Secondly, the staff were top notch. Our entire wedding group of 64 people were so well taken care of. Every member of the hotel made us feel like family and truly went above and beyond to ensure we had the best weekend. Special shoutout to Tessy, the events manager, who exceeded all of our expectations with the wedding and Friday welcome event. As soon as we met Tessy during our site visit, we knew we could trust her to make our dream day come true! Lastly, the food was outstanding. Ramon and his team care a lot about delivering delicious food. The breakfast is over the top, with so many delicious options in a beautiful setting. Highly recommend this hotel as a wedding venue, or even to stay for a romantic holiday. We can’t wait to return again in the future and miss it already!

Jon Carlo

This place is the best! Being from the US - nothing like it. So comfortable - Alesia at the front is awesome, helped me with so much stuff - the food is so good!

Jenna Taffet

We hosted a three day wedding celebration here in October 2023 for 130 people, with about 50 guests staying on the property. The food was amazing at every event, including non wedding dinners and lunches in the restaurant and bar. Everything turned out more beautiful than we could have imagined. Every staff member met every request and interaction with a smile. All of our guests that stayed at the hotel gushed over the rooms, the breakfast (amazing!), the size of the property and the pools. Thanks a million to Tessy, Ramon, Alesia, Margarita, Isabel, Anna and the many others who made the week unforgettable for us and our guests. We are so happy we had our wedding here.

T.P. D.

We just dropped by the Hotel Restaurant due to a recommendation of a friend . A fantastic location, excellent variety of dishes & wine All was very very tasty. Also service is superb! We will come back for sure !

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4.2

Google reviews (1513)

Eric Lockwood

Exceptional accommodations! Staff was courteous and helpful, love the location, being so close to points in the central as well as walking distance to so many fine dining establishments. Their lunch is a great value, delicious food offerings, and overall a marvelous experience. Looking forward to staying there again. Also, loved the intriguing art throughout!

Xhoana Cela

The location and breakfast were okay, but the hotel was very dark and had a bad atmosphere. It was noisy all the time, especially in the mornings when the cleaning staff were loud. ALSO the beds were two singles joined together, I didn't feel comfortable during my stay. The statues in the corridors were creepy and made the hotel feel unwelcoming. Never go there.

Voyager Zhang

Stayed in this hotel for 1 night: could not fall asleep at all because the AC was maddening loud. Turning off AC wasn't an option due to summer high temperature. Linen feels scratchy. At 8am, someone started hammering determined to shake everyone awake. The hotel has very few windows: the entire corridor is dark and squished, the window in the room has no view; there's some kind of plank wood half blocking the window. I did check out the hotel's swimming pool and spa area; the pool is small but at least those amenities look like the photos on their site. But the room we stayed in: low ceiling, blocked window, maddening loud AC, o my, do not stay in this hotel: there are so many good hotels near Palma: I recommend Belle Marivent.

steven hardy

First time staying in Palma . This hotel was recommended by a friend and well worth it. Bus stop right outside to the airport . Room with balcony great. Would definitely stay here again.

James Clancy

Great central location and friendly and attentive staff. Room was clean and beds comfortable, but to say it was tired is an understatement. Tiles coming off the walls in the bathroom, cracked sink, almost unusable shower, nets hanging off and wallpaper peeling off the walls. In need of urgent refurbishment. Carpets in hallways worn and stained. Would not recommend for these reasons.

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4.8

Google reviews (3266)

Mengjie Wang

4 star hotel with 5 star experience One of my best all inclusive holidays. We stayed in a family room that was very good sized and well considered for kids. All staff friendly and helpful. Spotless clean and well maintained inside and outside. entertainment well designed for both kids and adults, which kept us busy day n night. Tastey food and drinks, very good quality. We will be back and recommend to friends.

Veronika Mills

Absolutely amazing place! We just got back from our family trip. The only thing I'd say could be improved in the storage in the rooms. They are very pretty and clean, beds are very comfy but for 3 adults and a child there just isn't enough room. But that's my only minor complaint. The staff were very friendly from the start to finish, nothing is too much trouble. The hotel is designed with children in mind right from the reception area with an amazing slide to the lower floor. There are plenty of places for children to play, lots of pools. The daily activities for the whole family are brilliant. I have never exercised on holiday so much like here! Even when it was just me they still ran the class for me with a smile and enthusiasm ! So this is my way of saying thank you to all the fitness staff there 🫶 Just as well because the food is to die for. So much choice and fresh food every day. The location so close to the beach is really handy as we could choose to just go for a swim in the sea or stay longer rather than decide on one location for the day. You can take a drink or a refreshment from the hotel straight to the beach. Clean beach towels every day. There is just everything you need for a lovely family holiday, quiet places, fun places, fun evening entertainment and it was just lovely to see all the little people having fun 😊 This was our first all inclusive holiday and I feel we'll find it hard to find another place as good as this. We better start saving now for next year🙏 We also loved the daily Iberostar song and dance routine, it's stuck in our heads now💃🕺

Oleksandra Dashko

I had the pleasure of working with Margo from Guest Service for a special reservation, and I can’t express enough how fantastic she was! Her professionalism and dedication to ensuring everything was perfect made our occasion truly memorable. Margo was exceptionally accommodating and went above and beyond to meet our needs. Her warm demeanor and attentive service really made us feel valued as guests. If you’re looking for someone who truly cares and delivers outstanding service, Margo is the one! Thank you, Margo, for making our special day unforgettable!

Alexandra Brauchart

Stayed at the hotel for a family vacation. The hotel positions itself as “kids-friendly”, but in reality you have banging live music parties for adults until after 22-23pm every night! Might be suitable for older children, but definitely not for very young ones. Our child couldn’t get proper night sleep because of that. Overall we were satisfied with the hotel, the location, a beautiful beach (sun beds at extra charge), nicely designed family rooms, modern facilities, fun pools for children of all ages, but because of these noisy late parties our overall stay here turned into a disappointment. The rooms have been renovated about a year ago, but already have several issues like crooked bathroom door that won’t close, broken terrace door lock in our bedroom, poor sound isolation overall. All a la carte restaurants are fully booked, even during a one week vacation you don’t get a chance to make a reservation. Buffet restaurants have a good variety of delicious food. The stuff is attentive and does put a lot of effort to make visitor’s experience enjoyable, thus they tried offering us a quieter room to compensate for the noisy parties.

Chris Barnett

Just arrived back from a week's holiday at this hotel. We traveled as a group of 10 (6 adults and 4 children) and had an amazing week. There was abundant entertainment for both adults and children throughout the day and into the evening, so we never felt the need to leave the hotel. This hotel surpassed many others we have stayed at before. It was very clean, and the family rooms were perfect. Our son has multiple food allergies, and the staff advised us to speak to the head chef for all meals. We got friendly with a couple of the head chefs, who were incredibly accommodating. Maurizio, in particular, was extremely helpful and friendly. He made vegan pancakes for my son every morning, vegan pizzas in the evening, and a fresh vegan/no nut dessert every night. He also reassured us about other buffet items, indicating what my son could and couldn't eat. When my son wanted some bread, they baked a fresh roll specifically for him. Thank you so much! The only suggestion I have is to ensure you speak to the head chef, as some other chefs/waiters were not always accurate about the ingredients, which could be confusing and stressful in certain situations. Additionally, the food labels were not always correct, so it's best to check with the head chef for up-to-date information. Overall, we had a fantastic week and would definitely return!

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4.1

Google reviews (1392)

cplal

Bad service, bad hotel state. Some very unfriendly employees (restaurant), however some are friendly, so they get credits. The location is good, nearby bus and beach. The airconditioning in the room barely works, you wake up in the night because of the heath. The bathroom is very small and the door gets wet since you cannot close the shower. Also you can hear babies crying in the room next to you, which shows how badly isolated it is. Bed sheets had blood stains in it. Additionally, there was a problem with a rental car where the hotel works together with (this rental company). They did not provide us with information about rental such as gps etc., and therefore we had miscommunication. We tried to solve this with the manager of the hotel but this did not succeed. Overall, not a good experience in this hotel, however Mallorca is amazing but will never come back to Pil Lari Playa Hotel, Allsun. Also, the personnel of the hotel do not speak English or really bad, only Spanish and German. This also does not help with non-German speaking guests who are also here.

marta grzeda

Great hotel!! We stayed here second time and we love it!! Rooms are nice,new and warm. All rooms have a view to the shore - Promenade. Great sunset. Indoor pool is good, there is a Jacuzzi and both saunas - Nordic and Turkish. All waitress are very nice, food is good. Entertainment is really great!! Jerome is cool and doing 👍

jia wei

With good spirits and high expectations, our family arrived on time at the entrance of the Allsun Pil-Lari Playa Hotel for the Christmas dinner. To our surprise, we were informed that no table was reserved for us, even though I distinctly remember reserving Table No. 74 on the staff registration form the previous evening. What was even more shocking was the absence of any staff to address our issue. We stood at the entrance, observing other guests being led to their tables one after another. After almost 40 minutes, we were finally informed that we would have to share a table with unknown guests. Upon our refusal, we were assigned to a small table in the corridor. Throughout the entire incident, we received no apology, despite it being clear that we were not at fault. In the days leading up to this, we had a positive impression of this hotel: the rooms and facilities were good, the food was tasty, and the staff were friendly. However, the Christmas Eve experience left us deeply disappointed. What was even more shocking was that two other Asian families faced the same issue. They had also reserved tables the day before, but today they were told they had no reservations. Update: I'm pleased that the management was able to talk with us sincerely face-to-face. We are willing to believe that this is just an unintentional mistake in event organization, and we commend the way the management has handled the issue afterwards.

Mark Gatenby

Great location and sea views from the room. Good wifi and easy access to the promenade. Mind we were the only brits staying amongst lots of Germans. Worked OK for us. The All Inclusive aspect was restricted to 6 alcoholic drinks per day with 3 at lunch time in the restaurant and 3 with the evening meal in the restaurant. Bar drinks were chargeable.

Joell Schenkel

The hotel is practically situated on the beach what is a major plus!! The rooms are clean and neat and the receptionist/ housekeeping is nice. But there are many downsides to this hotel... First of all the attitude of the bartenders/ restaurant personnel. Some of them are rude and don't speak English. Speaking of food; it is horrible. The menu is not diverse at all. Ex: bread wich is old and nothing to put on ? The hot food is often old or not well cooked. And not tasty at all! The salads are old and cucumbers are dried out. For an 4 star all inclusive hotel this was the worst gastronomic experience I've ever had! Wouldn't go a second time.

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4.3

Google reviews (508)

Miya Daniel

All our 7 days at the hotel were just wonderful, thanks to the staff for the excellent service

Hristina Andonoska

Very nice hotel, great location (20 mins from Palma city by bus) friendly and helpful stuff, the rooms were cleaned on a daily basis, the buffet was perfect (even too much I might say 🤭). The beach is nearby the hotel (only few steps away), it's sandy long beach and the water warm, clean and turquoise, just beautiful. Couples friendly and family friendly as well. If you'd like to see more of Mallorca, the hotel along with alltours agency are offering sightseeing tours, each day sth different.

Anatoly Zvezdin

The volume and the quality of the music in this hotel seems inadequate to me. The volume is too high. I'm staying in the nearby hotel, Negresco, and I cannot enjoy staying in this very good hotel due to the loud music from the hotel Riviera Playa.

Peeden P

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PRIVATE Baltic Breeze

Nice small Hotel, great food, super friendly staff

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4.4

Google reviews (969)

Nick Ashton

We have had a very nice 12 night stay (2 adults and 1 10 Yr old girl). Excellent buffet breakfast with staff that clearly work very hard. We ate out most days but had the evening buffet twice which was very good. The location is a 2 min walk from the beach however this section of the beach is overcrowded in the summer. We had a hire car which meant we could drive 2km to a quieter section of the same beach. The rooms are good and very quiet at night - we all slept very well. The front desk staff were helpful and efficient however rarely smiled - I am certain this is due to how busy and stressed they all seemed and tired from a busy summer, we didn't take it personally. The guests at the hotel and Can Picafort itself is predominantly German- If you are a British family with kids and looking to meet other British families then Can Picafort may not be the best fit for you. Overall we three made our own fun and had a great holiday and the standards of the hotel were very high and good value.

Allie H.

This was a really lovely hotel which is conveniently located to the bus from the airport, a great supermarket, the main shopping/entertainment district and access to many beaches. Everything was easily accessible within a few minutes walk, while also located on a quiet street to avoid the general noise that comes with the nightlife on the strip. Staff were all friendly, particularly the restaurant servers who were always smiling, warm/welcoming and attentive. For amenities, there were two pools in two different buildings, two cafes which you could leisurely relax and work, and an excellent restaurant for elective half board of buffet breakfast (8am-1030am) and dinner (630pm-900pm) with drinks at an additional cost. Overall, I really enjoyed the stay here for accessibility; however, the only notable item for me was just the conjoining rooms that we had to be more mindful of how noise may travel. Otherwise it was lovely and comfortable with your own patio and view.

M Sz

Had a great holiday in BQ Can Picafort, was really close to the lovely sandy beach and clean and warm sea. The only 2 minuses were: no kettle and caps to make your own tea/coffee and the mini fridge was not cooling that much, if you put in cold drink it would keep it sort of cold, but it won't cool a room temperature drink for you. Food was delicious and staff was friendly. Reception is happy to give you parasols for the beach for free, which was great.

Stephen sC

Just had an excellent 5 days here. Staff were great and very friendly, even encouraging my attempts to practice my Spanish on them. The buffet breakfast has great variety and the evening buffet is very good value. One small issue I have the pool hours of 10am-6pm could be extended an hour each side for those who don't like sitting on the beach, no matter how beautiful they are.

andyfielding56

A quiet, clean hotel with very small rooms. Staff are pleasant and helpfull. Food is average. Restaurant is a bit noisy and chaotic. During our visit I saw towels placed on restaurant seats to reserve them! Water is not included in the dinner menu , this penny-pinching puts me off going back.

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4.3

Google reviews (1031)

Unyime “UI” Akn

The hotel itself is fine, but the setup leaves a lot to be desired. All the rooms only have single beds, even for two people. If you're sharing a room, you'll get two single beds pushed together, each with its own single blanket or duvet—not an ideal arrangement. The rooms are also quite small, and housekeeping doesn’t seem to replace the bedding unless you specifically ask them. Instead, they just make the beds. Cleanliness is clearly not a priority, as empty bottles or used glasses are left for you to dispose of yourself. Additionally, we had to pay a minimum of 40 euros just to use the safe in the room and another 30 euros for the iron. I've never had to pay for a safe or iron anywhere else in the world. It felt like every little thing came with an extra charge, making it clear that the hotel is designed to extract as much money as possible from its guests. For example, after a midnight fire alarm—where staff were nowhere to be found and guests waited outside for over 30 minutes before going back inside on their own—we asked if we could check out just one hour later, given that checkout is at 11 a.m. and check-in isn't until 3 p.m. But guess what? They wanted to charge 30 euros for that extra hour. It's absolutely ridiculous. Apart from that, the location is good. The late night shows every night are entertaining, and the bar and restaurant staff are amazing.

David Lloyd

We have been here 4 times now since 2015 and we've loved every time we have been here. Alcudia itself is lovely, the hotel is always really clean and the staff have always been great! The rooms aren't the biggest but they are clean and well presented, well worth the money. The pool is lovely and the snack bar is reasonable. Breakfast and dinners here are still one of the best I've ever had in my opinion, fantastic variety! You really cannot go wrong. I'll be back again eventually!

Mihaela Ceban

Our stay at the hotel was quite disappointing. Upon arrival, we experienced a significant delay in checking in due to a large number of families with children and only one staff member on duty. The standard double rooms were unfortunately very small. If you have two pieces of luggage and a pushchair, navigating the room is quite challenging. Additionally, the "double bed" was actually two single beds pushed together, which would separate during the night, causing discomfort. We arrived after midnight and found that there was no water in the room. We had to wait until morning to purchase some. Furthermore, the room lacked basic amenities such as tea and coffee, which is quite unusual for a hotel. When we inquired at reception, we were told that these items are not provided. Borrowing items like an iron, fan, or microwave requires a deposit plus an additional fee of 10-15 € for three days, which seems unreasonable. We also faced issues with the availability of basic items. When we requested paper cups, we were told we could only get them if we purchased something from the bar. Another night, when we asked for extra ice, the bar staff weren’t very happy to provide us by telling us the manager is watching them and they are not allowed to provide ice unless it’s in a drink bought from the bar. Some of the reception and bar/restaurant staff were quite rude. Their poor English skills and lack of courtesy were noticeable, with some not even saying "sorry" or "thank you." It seemed that a few staff members did not enjoy their jobs. One night, we found a huge cockroach in our room, which was terrifying. The hotel should take measures to prevent such occurrences, especially considering the high price we paid for our stay. On the positive side, Yasmin and the two boys from the mini club and hotel activities were very kind, polite, and knew how to make guests have fun. The breakfast offered a good variety of food, although the chef struggled to manage cooking eggs and toasts alone during peak times. The variety of food overall was excellent and somewhat salvaged our experience. Additionally, the hotel not being full meant that there were always spare umbrellas by the pool, allowing us to relax and enjoy. Overall, the hotel did not live up to the price we paid, but the variety of food and the not-too-crowded pool area were redeeming features.

Col Mc (Col80)

The rooms are small. No kettle. Have to pay for kettle hire, safe hire and iron hire. Arrived at 4am and no water in fridge, no kettle to boil water and couldn't take medication . Drinks machine broken. There are much better hotels for a little bit extra which don't charge for everything . My room was to the back, and balcony always in the shade constantly. View down below to bins where persons were urinating at night . I asked to be moved rooms as soon as I arrived. Was advised I could have a slightly larger room with no balcony and the pool facing rooms didn't have balcony ( nonsense) Towards the end of the holiday I got an e mail from manager. I Explained I wasn't able to meet at short notice as I had plans - however then I explained what the issues were - received a few condescending emails which offered nothing to help the situation , the manager appeared to just what to correct me and offer nothing proactive. This is not a 4 star hotel by UK standards

simon jackson

Very small room. We went for breakfast and the food quality was good, however the noise in the canteen/restaurant is horrendous. So bad that we chose never to go back even tho we had already paid for B&B. The reason is everything is marble, there are no soft furnishings in the hotel and waiters clean tables and sort dishes and cutlery in the same noisy room, crashing and banging on top of noisy chatter. Walking down the corridors from your room you can hear the crashing and noise. Rooms are clean, the shower would warm up and go cold by itself. Pool area is nice, and the water was quite warm which was nice. Would I go back... No.

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4.7

Google reviews (3754)

Sasa Mandic

I can't say enough good things about this hotel! From the moment we arrived, the staff was warm, friendly, and attentive, making us feel welcome and well taken care of. The check-in process was smooth, and we were given all the information we needed to start enjoying our stay right away. The rooms are modern, spacious, and meticulously clean, with comfortable beds and plenty of amenities. We had a beautiful balcony with a fantastic view of the sea and pool area, making it the perfect spot to unwind after a day of exploring. Housekeeping was excellent and kept everything spotless throughout our stay. The hotel's facilities are top-notch. The pool area is stunning – clean, with ample lounge chairs. The gym and spa facilities were also impressive, allowing us to relax and rejuvenate without even leaving the hotel. Breakfast and dinner at the hotel restaurant were highlights! The food quality and variety were outstanding, with plenty of options for everyone, including fresh seafood, local dishes, and international cuisine. Each meal was delicious, and the restaurant staff were attentive and friendly. The location is also ideal – just a short walk to the beach, and nearby there are plenty of shops, cafes, and attractions to explore. We had easy access to everything we wanted, yet the hotel itself was quiet and perfect for a relaxing getaway. In summary, Hipotels Gran Playa de Palma exceeded our expectations in every way. We’ll be coming back and highly recommend this hotel to anyone visiting Playa de Palma. Five stars!

Pete Jones

Fantastic hotel with amazing facilities. Rooms are large and the bathrooms are spot on (cracking shower). I came with my three kids and we had everything we needed. Pool area(s) are fab and the spa/gym/indoor pool is also brilliant to have. Love this hotel!

Philipp Dühring

Had a fantastic stay at Hipotels Gran Playa de Palma! The hotel is modern and beautifully maintained, with spacious rooms and great sea views. The location is perfect—close to the beach and plenty of restaurants. The pool area was lovely and never too crowded. Staff were friendly and attentive, and the breakfast buffet was excellent with lots of variety. A perfect spot for a relaxing holiday in Mallorca!

Helia Karami

I had a wonderful stay at this hotel. Its excellent location, along with the high quality of the food and professional service, made for a delightful experience. The rooms were very clean and well-maintained. The only surprising thing was that you had to pay extra for drinks during dinner. Additionally, the hotel’s proximity to Mega Park caused some noise, but the double-glazed windows did a great job of blocking it out. The pool and other facilities, like parking, car rental, bicycle, and scooter rentals, were clean and top-notch. Overall, it was a great hotel, and I will definitely return on my future trips.

Mollie M

Our hotel room was spacious with a big balcony. The hotel breakfast was great. Every day a big selection of fruits, sweets and brunch items. Whenever we asked for something, they brought it very quickly to our room. The outdoor pool was a bit crowded with kids and families playing in the pool but the indoor pool was very quiet and peaceful with saunas next to it. There are bus stops very close to the hotel. Only 5 minutes walk to the beach. There is a big night club across the street that made the area even more crowded at nights. But we didn’t get disturbed by the night club as there was no noise. In general the staff in the hotel were nice, but the person who took care of our checkout was not friendly at all! Also the staff were knowledgeable about the hotel business and hosting, but not about the city, commuting and local info much.

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3.3

Google reviews (601)

David Stevens

Hi, a quick review This isn't a 4 star would say a 3 star. However, it's not.4 star price The staff work very hard It's clean The food is fresh and tasty It's in a quiet location however a short walk to some lovely beaches Rooms clean and modern unfortunately the bathroom was a bit tired If you want a nice hotel that's value for money . This is the place

Hans Ingmar (hifishnow)

Bad Hotel. Not a 4 star. Let`s start with the pool area. It was very dirty and it wasen`t cleaned at all the one week we were there. The area around with grass has not been mowed for weeks and it`s filled with cigrarette butts and other garbage. The sunbeds needs cleaning too. Towels from the day before was not removed from sunbeds. The pool has alot of debrees from the palm trees around. The little "all inclusive" room had a sticky floor and It smelled like Vodka. Perhaps from a guest that spilled Vodka on the floor and it wasent cleaned the week we were there. The selection of things to eat and drink is poor. Ther was no gas in the soda dispenser. The orangejuice taste like vodka so if you like Screwdriver`s you`r gonna be a happy camper. The applejuice also taste like vodka. And don`t get me started on the coffey. The dining area looks clean. The food is basic and taste nothing. The "Seafood" was like rubber. The juice in here taste like vodka too. If you like fresh milk you are in for at treat because the milk wss so warm i think it comes straight from the cow. The bucket on the floor from a leaky roof or air condition was present all week. Why fix it? Frying and egg should be easy enough but the egg ends up on the plate like a disaster. We ended up eating dinner at the lokal restaurants almost every night. We tried to eat dinner at the hotel but it was the same food that was served for lunch. Step in to the time machine aka The "Suite" and go back in time to 1987. There is no Air Condition, and it was 35 degrees on arival. The lady at the desk toold us that the ventilation was for use in wintertime. So we had to put the vent on 25 degrees and wait for it to cool a little bit down. The shower drain was clogged so we had our own pool in the bathroom. And that is not as cool as it sounds like:/ And the shower head sprayed water all over the place. The refridgerator held held 15 degreees and the shelf inside was broken. The beds matresses was hard and uncomfortable. It was not even clean under the bed or under the matresses. And one light on the wall was blinking all the time. This is just a few of the things wrong with this 2 star. Not recommended.

David Hunt

Good: The staff are mostly great, especially the activities coordinator (I think his name is Jordi) - such a nice guy who goes out of his way to make sure everyone is enjoying their stay. He had a chat to us on his day off in the bar and he's so easy going and pleasant. The food was also really nice; not a massive choice compared to other all inclusive hotels I've stayed at but quality and taste was excellent. Parking was easy in the street outside or in a free public car park literally a one minute walk away. Bad: It should just be called Illot Suites as the Spa is closed and based on what I both heard and saw will not be reopening any time soon. The staff have been told to blame Covid but it's clearly because it needs work. The hotel is really nice in parts but is showing its age in other areas. There is an abandoned tennis court with no net out the back; the squash courts have been converted to a children's play room and the outdoor area next to the pool has more weeds than grass. The all inclusive drink menu is limited with little choice of cocktails and only a handful of spirits with no supplement option. Location: If you haven't been to Capdepara or the surrounding area before, it's worth noting it's quite a journey to most other parts of the island. If you like exploring, the location probably isn't for you. If hiring a car, it's roughly 1h15 to Palma, 1h30 to Soller and surprisingly over an hour to Alcudia. However if you're happy to stay in the town, it's well served with loads of restaurants and a few nice beaches. Overall: I actually enjoyed my stay here despite the above "bad" comments. I do think they should be clearer / more honest about the Spa, especially on third party booking sites. However for the price we paid, I felt I got reasonable value for money and have stayed in far worse hotels that have cost more. If the owners tidy up some of the more tired areas of the building and sort the spa out it would be a great hotel to stay at.

stefan horan

Has everything you need for a pleasant stay. No shortage on the food always plenty available. Found all the staff very good especially the dining room stayed all inclusive a couple of times the wine had ran out once I had informed a member of staff it was quickly filled. Would I stay again, Yes. Once you got to know the area turned out to be the perfect location. 10 minutes walk in any direction would lead you to contrasting locations.

Dan Brown

We booked blind on a last minute deal but could not be happier with everything. The food is exceptional, the staff are friendly and helpful and it would be difficult to beat the location. Fifteen minutes walk takes you to three different beaches, ten minutes away is an abundance of shops and a beautiful harbour, promenade and restaurants. The hotel is clean, efficient and one street from a very pretty town.

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4.2

Google reviews (1816)

Mari Am

I stayed in this hotel with my daughter for 7 days in all inclusive. We like the hotel and food there. Nice and big pool area. Good service. You can tend bike or car in the reception and it’s more cheaper then in the agency. The room has good size, big bed and the sofa. pillows and mattresses were comfortable. Pillows a little bit high for my daughter but we had extra small one. Walls in the room a little tired after many tourists, it would be great to refresh them every season. And also small green pillows need refresh as well, they smell disgusting. The food was delicious. I like the things that they cooked hot dishes with you, so everything is fresh and hot. Breakfast every day the same, but it have so many choices that we find our best. Lunch and dinner have bigger options, every dinner we hade meat and local fish, twice a week was prawns. There are two restaurants which almost the same, and snack bar. So you won’t be hungry there. The waitress are working so quickly like in the McDonald, if don’t finish the dish but you live the table to go for something more, they will clean it immediately, which is not so good. My daughter has remained without her dish and then she was absent to live a table to grab something else. Location and the guests are not so good. Almost all guests are German who drinks a lot. And location it’s a German paradise - many pubs in the street, full drunks man’s 🤢 Definitely don’t recommend staying with children, just there is nothing for them. My daughter was boring.

Jojo spread the love

I was very impressed by this hotel. Very clean, spacious and modern. It has a gym and 3 swimming pools. We went for all-inclusive. There are everyday entertainments available. Water exercise, water volleyball, water polo. Table tennis tournament , Bingo night, live music. And i was very impressed by one staff member ,Roberto'. He does all water sports with the guest. Also entertaining the guests for a Friday Disco night where everybody can join in dancing, which was full of fun. Thank you for the amazing week in Palma, Mallorca. 👏👏

Emma Trifunović

My husband and I stayed at this hotel for 10 days. When you pick up the card from the room, you will be greeted by an additional payment that is somewhere hidden in small letters on the contract and that costs €53 extra for two people. The room they gave us had such a disastrous view that we immediately went to complain and search for another room. Considering that we were staying for 10 days, we didn't want to look at a house with broken windows! The lady that worked on reception was very rude because we were not satisfied with the view, and she left us to wait for another 3 hours to get another room. The food in the hotel is almost the same every day. The only alcoholic drinks you have the right to drink and only in the restaurant (in the lobby are charged additionally) are beers and wine (3 drinks for lunch and 3 for dinner).No drinking after 22:30h . On the fifth and sixth days we were without the air conditioner that allegedly did not work in the entire hotel. It is important to emphasize that the temperature outside was 37 C for those two days. No one apologized, but we had to go and report at the reception!Last day we wanted to eat dinner (we paid for all inclusive), but the stuff refused to let my husband in and the reason was: HE WORE COTTON SHORTS BRAND:NIKE. He had his wallet and mobile phone in his pockets. IT WAS NOT swimming shorts!

gloria magerl

Hello, I would like to thank the hotel staff for a wonderful stay at the hotel. Especially in the restaurant and kitchen. The staff is the hotel's greatest asset. In addition to the excellent cuisine and cleanliness of the hotel, I would recommend a stay at the hotel to anyone. Our experience was truly excellent and I would rate every item in the hotel with excellence. If we visit Palma de Mallorca again, we will definitely contact you. Sincere compliments.

Gina

The rooms were very hot and uncomfortable. I had spoken to the staff who didn’t even try to accommodate it at first and kept trying to disregard me after coming back and forth as they kept saying they would send some one I then even asked for a fan they said we don’t have it. They said the ac only comes on at 4-6 then they said 5-8. Something to consider if you struggle with the heat. I went back again and they offered me a room change. The first room was 28 degrees and the second 25.5 so just had to settle for this as they wouldn’t do anything else for me. It was really bad service from the hotel and disappointed. When you come to a holiday ac should be expected especially when the rooms are nearly reaching 30 degrees. The room service left hair in our room which was not ours. The bathrooms never looked like they had been cleaned, it seemed they just put fresh towels in there. The food was nothing great. Repetitive food everyday. I did feel uncomfortable at times in this hotel as though people were always staring. Pros -The entertainment was great and the man who was doing it was bubbly and happy. -The pools were nice and clean. -The vibe by the pools were nice and tranquil. - A 10/15 min walk to the beach

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4.3

Google reviews (1172)

Aleksandra Olczak

Absolute gem and very reasonably priced. I didn’t realise we had access to the entire complex and not just this hotel which was amazing, there were 3 pools, a gym, and an almost private beach. The rooms are not modern but have everything you need

Kelly Wright

Our 8th year in Cala Azul park Mallorca, we really noticed the change & quality of service have gone down hill. Renovations have been done on block B which was very much needed, the price on the renovated apartments have rocketed to an extra 1000 euros for a pool view ??? The location is excellent can’t fault it, but standards definitely dropped this year, our room wasn’t cleaned, had to keep going to reception to ask & to ask for clean towels. No hot water one afternoon & another afternoon no water at all. One of the cleaners was very rude, normally so friendly & lovely. Ants everywhere in the room which we reported but nothing. Noticed the evening meals were poor compared to other years. The Pizza Hut has been taken away near the reception hotel end which is a shame. A few of the staff we used to love seeing have left, just had a completely different feel, very disappointing as we have had amazing times & had family come out with us last 3 years, they also noticed standards not the same. I’ll definitely keep coming back to Cala D’or but a new hotel. Also the sunbed dramas in the mornings, we couldn’t eat breakfast as a big family of seven in fear of our towels taken off beds, so my sister & I would take in turns to sit on loungers whilst one could have breakfast. I get that people shouldn’t place a towel & go off for hours but to not be able to have breakfast together for 30 mins is a joke. Time for change! Some of the other blocks need renovations badly but I guess an extra 1000 euros will be needed on booking. In the years of visiting this hotel we never had any complaints until this year

Iryna Svitlychenko

Intrurotel Cala Azul is located in Cala D'Or, which is an amazing area for beaches, and the closest sandy beaches nearby are only a few minutes walk - the stunning Cala Esmeralda, Cala Ferrera and Cala Gran, which are all public beaches and have a great Mallorcan vibe and crystal clear turquoise waters. (If you book directly with the hotel you get beach towels for free. And we also got a cute tote bag we used for the beach - such a sweet and useful souvenir! 😊) However, Cala D'Or is not particularly famous for fine dining, most of the cafes are serving standard dishes along the lines of pizza and pasta, albeit some of them with a lovely sea view (but, in my opinion, are quite expensive for what it is). We had to drive around quite a lot for more sophisticated dinner options, generally around 1h each way, which we did anticipate when we were planning where to stay. Therefore, when we did stay in the area, we preferred to cook instead - the kitchenette in our apartment was great and the big supermarket nearby offered familiar food. The hotel is a part of a larger Inturotel group of hotels - you are allowed to use some amenities in the common areas in other hotels (e.g. sun loungers), but not all, not even for a fee. The sun loungers at the hotel Azul itself are around its swimming pool and in the pine area, next to the rocks and the concrete steps access to the water. It's ok, but not as lovely as on a sandy beach. We stayed in the Select Apartment Pool View on the ground floor, it had a tiiiiny bit of a sea view. The room was slightly on a pricey side for a 3* hotel, but proooobably justified. The room was lovely, newly refurbished and cleverly designed (I'm not attaching the pictures, because it was identical to the photos on the website). We were also initially a bit concerned it might be somewhat loud, but it wasn't a problem at all - the sound isolation is quite good and the residents don't generally have an early morning or a late night 😁 The hotel is modern, very well maintained and clean - a pleasure to walk around. It's also very organically placed in Cala D'Or - you don't feel isolated or ring fenced and walking from beach to beach or to a corner shop feels very comfortable. We also liked the gym - it's well stocked and you can have a similar workout you would normally have at your local gym. The reception is open 24/7. Our stay was in mid September. The weather was still hot and the water in the sea very warm, so overall a very enjoyable experience. We did, however, get one rainy day. One tiny thing: it would be great if the hotel provided sleepers - the floor in our apartment was tiled and it would be very nice to have sleepers 🙂

Peter Skidmore

We had a 6 night stay in apartments block A, the apartment was clean and tidy although a bit dated, the kitchen area was quite small which was fine for the two of us but maybe a squeeze for a bigger party or family. Aircon could have been better as well, large balcony area which had the sun on it most of the day, the pool area had plenty of sunbeds and umbrellas and the pools quite child friendly, maybe busier and a bit noisy in mid summer with school holidays, a snack bar further down the terrace serving food and drink at reasonable cost. A path lead down to a rocky inlet with a small jetty with ladders leading down into the clear blue sea. Air conditioned gym with plenty of weights, bikes, crosstrainers and treadmills. The little tourist train and local buses all stopped 100 yards away all of which were quite frequent. Overall we found it was excellent value for the price we paid, we usually go in adult only hotels and this was a very good deal. Checking in was a bit long winded with a couple of families in front of us with very tired young children gradually losing patience with the amount of messing around with the Jet2 app and the receptionist insisting on the booking invoice being emailed to him although customers were already on the hotels system, I'd hate to see The chaos if a full coach turned up.

Lee Scott

Pool is a too small and no inflatables allowed not enough beds and all gone around 7am. The view from the room was really nice and kids loved jumping from the coves into the sea. Entertainment none existent. Holiday was good but wouldn't return to the hotel again.

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4.7

Google reviews (1464)

Jelena K

The hotel is absolutely stunning with beautiful views of the beach. The amenities are outstanding and the attention to detail and decor are top tier. The hotel staff are very attentive and the place is very clean and pristine. The pool area is beautiful with stunning views of the water. The breakfast buffet is fresh and delicious as well as plentiful with amazing attention to detail. Truly best in class. Access to the hotel spa is a nice touch. The cleanliness is top tier and the staff does a great job to keep the place very clean. I love the aesthetic and decor of the hotel and the rooms are very spacious. Just be mindful that you are in a highly German tourist area. Parking is available on the streets nearby. You have access to restaurants, convenient stores etc. highly recommend this little gem in Mallorca. 15 minutes from downtown Palma and just steps from playa de Palma beach steps away from the hotel. Highly recommend an ocean view room.

Heidi Krupp

Very tastefully decorated! Beautiful sea view. Very new, clean and tidy. The servers are friendly, polite and helpful. Super good meals. Could easily be five stars. It is like a small boutique hotel.

carla neves

We loved our stay at My SeaHouse Flamingo. The hotel staff were lovely. The location was perfect, with a clean beach and great Ocean views. We enjoyed the hotel amenities like the spa and breakfast selection, and our server Carla was great. The hotel itself was clean and beautiful. We would come back to My Sea House Flamingo.

Eva D.

Globally it’s a nice place : bed was good, rooms also even if standard room is quite small it has the airco, inside the hotel is comfy and cosy, the pool is great even if people are always putting towels in the morning to book the chair. SPA included in the price is a real plus Only one negative part : the location You have to know that you will be in the middle of young people here only to party and drink, noisy all day and night. Of course it’s not the hotel fault but to keep in mind when booking

Jane Jenifer

enchanting views! wonderful hotel and amazing service, very polite and pleasant staff. Modern elegant interior, great choice for breakfast and dinner for every taste, live music at breakfast is amazing and pleasing to the ear. The spa included in the price is very relaxing. We will definitely come back again♥️

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4.5

Google reviews (670)

Karol

Really nice and helpful staff, clean rooms, nice hotel, pool with bar and possibility to order food. The hotel included a restaurant with excellent food. A beautiful beach right in front of the hotel. Overall, we were very satisfied. One of the biggest discotheques in the area is right next door, so it's busy at night. Especially if you have a room with a sea view.

JORGE GODOY VELARDE

The hotel is great, the facilities and rooms are comfortable and very well maintained, the location is unbeatable, right in front of the sea. All the staff are very kind and friendly and the Director of the hotel is very aware that the guests are comfortable. The food in the restaurant is very good. The pool is great to relax and have a few drinks. Highly recommended.

Yulia Palma

1. You have to pay to use safe box. This information is not advertised and is a hidden fee. 2. Room keeping is horrible. They clean your room some time between 11am-4pm so basically all day. Very uncomfortable. The quality is bad, sand is all over the floor. 3. Overall dirty, ugly and old place. 4. Smells bad. 5. Absolutely overpriced. It is not a 4 star hotel. 6. For breakfast you get food full of ants! The staff does not care at all. 7. Reception staff is passive aggressive and absolutely careless. They DO NOT CARE. One of the worst hotel experiences. Really bring your money somewhere else.

Samaneh golestani

Very good see view and warm staff. The only issue was cleanliness of the rooms. The glass shield in terrace was so dirty that made it hard to enjoy the see view. In addition, in our three days of stay, they didn’t wash the tee cups, which they had provided for us!! The restaurant was perfect and I enjoyed the clean pool. They served a champagne bottle as the welcome drink which was so nice.

james tailor

Very very Kind and Good Service at the Front Desk. Definitely come back

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4.2

Google reviews (978)

Tigra gaming

Nice holidays!!!The workers were exceptional and very friendly. It remains to be said that Claudia treated us very well and was very nice and beautiful. We were also lucky to meet the gardener and see that he was a super hard-working and very friendly person. The facilities are very nice. We also liked the pools a lot. Even the lifeguards Carmelo and Enrique were very friendly and helped us by setting up the sun loungers and parasols. without a doubt I will return next year

Teresa Leitão

We had a really nice stay here with our toddler. It is a genuinely family friendly hotel with two swimming pools for kids, which our little girl loved, as well as a decent size adult pool. Our apartment was super spacious and comfortable and everything was very clean. There is a gorgeous beach literally 2 minutes walk away and another very beautiful one about 10 minutes walk away. It does get busy, because it’s a busy area, but our little toddler gets up very early so we would just head to the beach first thing for a couple of hours and it would be really quiet and just stunning, and the local supermarket has a lovely bakery with fresh croissants every morning. Would definitely come back and would recommend!!

Kristin Jakobsson

The staff is fantastic and the hospitality on another level! Claudia, Juan Ma & Alex sure knows how to take care of their guests and give that extra special treatment that makes your stay unforgettable. We really appreciated your service 🤗 the hotel in general is really beautiful, well taken care of and super clean. We also tried the spa that is very calm, fresh and super relaxing 😶‍🌫️ we will be back for sure!

Gary Waddington

Absolutely brilliant hotel… Currently still here. Was initially worried by reviews mentioning lack of sunbeds by the pool, however, we haven’t experienced this problem yet. Staff are very friendly and the rooms are modern and huge (we have a 1 bedroom basic apartment) Bed is comfier than our own at home and are a super king size (one bed not 2 pushed together) great location, only 3-4 mins walk to the square. Beach is even closer! Haven’t found a single fault yet.

Ana Padilla

"A Disappointing Experience: Theft and Service Deficiencies" Our stay at this hotel was a frustrating experience from the very start. First of all, finding the hotel and the reception was a real challenge. The signage is nearly non-existent, making arrival after a long journey much more exhausting than necessary. As for the facilities, the hotel consists of several buildings, but none of them have elevators. If, like us, you have to climb numerous stairs with luggage after a long trip, arriving becomes a real nightmare. Another major concern was the complete lack of supervision in the luggage storage area. Anyone could access and take any suitcase without being monitored, which made us feel that our belongings were not safe. The hotel’s restaurant is located in another building, which means you have to go outside to get there. If it rains, as it did during our stay, you end up soaked just trying to have breakfast. Speaking of breakfast, while there was some variety, it was always the same. After a few days, it became monotonous and repetitive, something you don’t expect from a hotel in this category. The hotel pool was another major letdown. Despite signs prohibiting the reservation of sun loungers with towels, we never saw anyone enforcing this rule, making it impossible to find a free lounger, even after trying several times throughout the day. Parking is also a significant issue. Although the hotel claims to have parking areas for guests, these are very limited, and we often found ourselves without a place to park. The cleaning service left much to be desired. The beds were poorly made, they didn’t leave enough towels for the number of people in the room, and they didn’t refill the soap dispensers. To top it off, room cleaning was done very late, with it being as late as 4:00 PM, and our room was still not cleaned. But the worst part of all was that we had money stolen from our room. The money disappeared from a purse that was stored inside a wardrobe. We spent an entire morning at the Civil Guard station, and the hotel refused to take any responsibility, claiming that it wasn't in the safe. This incident completely ruined our vacation, and the hotel’s lack of empathy and accountability was alarming, especially knowing that the only people who entered the room were us and the cleaning staff. The hotel director assured us that he would contact us regarding the insurance decision, but two months after our stay, we are still waiting for a response. In short, I would not recommend this hotel. The service deficiencies and lack of security made our stay a huge disappointment.

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4.3

Google reviews (484)

Nany And Cie

I'd definitely go back! We stayed for 3 nights: the staff were impeccably friendly day and night, very clean, and the morning and evening buffets were delicious! There is a very large parking lot 2 minutes' walk away reserved for the hotel, and opened using our room card! It was a magical moment 🙏 Thank you for your welcome ☺️ Please note that in Spain water is not included during meals.

tom buttiens

Lovely hotel, lovely atmosphere, great location. The rooms are basic and a bit small, but this gets fully compensated by the pool and bar area, the quality of the restaurant (best hotel catering I've seen for breakfast and diner), the free parking and the location - calm, but very close to Alcudia + an very pretty beach. Hotel staff also very friendly and helpful. We can only recommend booking here.

Ivan Gergov

We stayed there for seven days: The first two nights we did not get any sleep, since the air conditioning was not working. The first night the receptionist tried to help us with some sort of an ancient mobile air conditioner, but it made things worse. The next day the receptionist were different and quite rude. Eventually the technician came and claimed that he repaired the air conditioner, but six hours later working non-stop the room was warmer. Still, we were not moved to a different room. On the third day when I went to the reception, one of them - middle aged Spanish lady with glasses - quite rudely asked me “What do you want?”, much to my amusement. After claiming the air conditioning is the same once again everywhere, we were eventually moved to a different room. Not surprisingly, the air conditioning was not the same and this was working. Overall, the setting is nice, but not sleeping for two days straight, being moved to a room with two separate beds that were moving all the time, and the arrogant receptionist made the stay quite unpleasant. PS, Response to the Hotel: How exactly is an air conditioning working if it is not cooling?? Second, do you think a fan is the same as an air conditioner - this explains a lot. Furthermore, we were not offered a room change on the second day - no need to lie guys. On the beds - if I book a double bed, I do not mean it literally: two single beds do not make one bed. Carefully to all who book, Ivan

Natalia Groth

Room smelled of mold and mildew. We were promised a change to another room, however in the morning the staff changed their mind. No remorse or compensation. Very unpleasant experience. I will never go back there and do not recommend it.

Samuel Yau

😃 Good - 5 min walk to the beautiful Platja San Pere Beach - Free Parking but needs better signage and you will need your room key card or get a parking card from reception on arrival. - Price - it's one of the cheapest in the area when we booked (£97 in late June) so don't expect anything fancy. - 24hr check in, we arrived at 4am and there was still someone in, hero 🫡 😔 Improvements - the rooms look tired and need updating - instructions on how to use the air con would have helped ( all doors need to be shut first) sweated like a mofo on the first night. 🥵 - Charging customers to use the security safe in the room, customers security and safety should be a necessity not a way to make money. - not much noise cancellation in the room so if you're a light sleeper, bring some ear plugs Overall. I won't be jumping back soon but if you want a basic no frills hotel near the Alcudia beach for a low price then knock yourself out.

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4.4

Google reviews (910)

Sharon Robinson

Absolutely fabulous hotel. Can’t recommend it highly enough. All staff were so polite, very professional. We arrived a lot earlier then check in time, but they managed to have the room ready within an hour for us. Perfect location. We will definitely be back again. A week was too short!

Navin Heerah

It was our first trip to Majorca and we had a great time. I forgot my bag with my bank card and travel documents on the transfer shuttle. I came to reception and spoke to Laura who has great customer service skills and her willingness to help was above and beyond. She made the phone calls and got it all sorted and said she will keep us updated as it can take up to 2 or 3 days but for her quick reaction I got a note through my door at midnight they have my bag at reception it was a great relief. We got welcome by the host Ricardo at the restaurant great customer service very jovial. We were served by Julian, Alyn , Ismael and Bernard the chef absolutely brilliant team in the restaurant. Bernard cooks to the order the way you want your food which brilliant. My was coughing while eating before I even go to rub her back and Asian chef looks to be from Indian background offered to do so . They are so friendly and attention to details is brilliant. The Spa was a bit of a let down no one at reception the steam room didn't work on our day but that's not a negative it's something to work on. I went to the Pool Bar and was served by Steven another brilliant staff attention to details always smiling always asking if we need anything great customer service. Our Room Attendant was brilliant too they are all very hard workers , I keep asking Ricardo, Ismael , Steven , Bernard where are you getting the energy from but they are brilliant team. We had great 6 days holiday and we are very happy with the location of the hotel is great close to beach , close to shops and there is lots to do around there Food was brilliant . Keep the staff happy and your customers will keep firing nice comments about your hotel. Thank You Kind Regards Navin&Anna

Olivia G

Brilliant adults-only hotel with a super chilled and relaxed atmosphere. The room was lovely (except the shower setup did make for a very wet bathroom area!) Reserved pools per building as well as a few bigger communal pools. Good food, lots of choice. Lovely beach just a stroll away and some great bars and restaurants. Very friendly and helpful staff and possibly the cleanest hotel I've ever stayed in!!

Sue Maddocks

Good hotel for a reasonable price for a stay. Our room was very clean with good facilities. Faulty air conditioning unit gave us a bit of grief but after the third time of it being fixed, it seemed o.k. communication between reception and maintenance and domestic staff not good though, we ended up with the soaking wet towels left on the floor the first time and no hand towels the third time! The pools were lovely as were the dining rooms. There was a really good selection of foods for breakfast and staff were pleasant and helpful. The bar and staff were excellent as was the entertainment. All in all a good hotel to stay in but for those with mobility issues there is quite a steep, but short, hill up from the main road.

Janet Etherington

Great hotel, wonderful staff, comfort room with side sea view is perfect, great variety at breakfast and evening meal. I don’t agree with the rule that you cannot take water into the restaurant, especially in my case where I have had treatment for oral cancer and have no saliva, so need constant water. I raised this issue and this was overcome by Ricardo who went out of his way to make sure I was okay. Centrally located, hill outside is challenging after a day on the beach! Do not hesitate to book to stay here, fabulous hotel, wonderful staff, very relaxing holiday.

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4.2

Google reviews (290)

Selina Wilson

I have just returned from 5 nights in this amazing little gem of a hotel. Staff were polite and welcoming and friendly. The hotel was clean and well decorated and comfortable. The food was amazing with lots of choice for adults. The pool area was clean with plenty of sunbeds. The only improvements i would recommend is a kettle in the room and some music by the pool. I met lots of nice people and the beach was amazing. Perfect location for a solo traveller wanting a bit of a treat in the sun and feel safe. Thank you Delfin Mar.

bernard coletto

This a very nice hotel and breakfast is very good with lots of selection, location is good and the rooms were cleaned every day. Now here is the negative points from our stay, we got there after midnight and was told no room because we were checking in past the above time but then they had 1. The room had a disgusting drainage smell coming from the bathroom, the air conditioning was not worth having as I could have blew cooler air. And the last 2 points are the heaviness of weight in the doors and are constantly banging either late at night or early in the morning. Finally the road outside the front is so noisy with deliveries and other traffic very early in the morning.

Andrew Smart

Staying here at the moment (last couple of days) and all week has been bliss. Perfect location with supermarkets, restaurants and the beach all within a 3 minute walk. This is my third time in Santa Ponsa in three different hotels, when we come back next time we will definitely be staying here again! Food is good and the swimming pool is lovely and positioned in a sun trap (with plenty of shade too). Love it here.

Mick Hirst

What a find this hotel is, great staff, food cannot fault excellent, refreshed and served hot with salads served chilled with lots of choices. Table clothes get changed after every customer. Bedrooms cleaned every day and towels changed, bedrooms big and moden with good comfortable bed. Good choice of English channels. Downside not much.... few more sunloungers and no entertainment maybe because world cup was on. No holiday reps during stay and larger toaster needed for breakfast. Thoughly enjoyed would stay again.

It's Naks

Very good hotel, the staff are friendly, the food is great you can see the chefs cooking right infront of you. Very relaxed stay. The beach is 2 minutes walk from the beach. There's 4 pools: 1 indoor, 1 outdoor with a small childrens pool and one on the roof

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4.5

Google reviews (228)

marc

We had a fantastic stay in a lovely old building. The small garden area was used for breakfast, which was pleasant. There is an infant school next door, so if you're a teacher trying to get away, I would think twice as the noise is quite loud. The rooms were lovely, traditional. The staff were lovely. We stayed half board, but if we went again, we would go out and eat as there are tons of great restaurants close by, and our meals were a bit repetitive but very good. The position for eating on a busy junction was perfect to watch the world go by. Perfect for a romantic holiday.

Thorwald Nuland

We were across the street. The room had a strong sewer smell at night. The linnen was clammy and hasn’t been changed for our entire stay. Not especially child friendly. The breakfast staff was incredibly friendly. Airconditioning didn’t work. The location is not far from the heart of Pollenca. Price vs performance is off. Wouldn’t book again

markdmanley

perfect location, so many restaurants, bars and shops a few minutes walk away, Pollenca is a beautiful town. The hotel is like staying in someones house, welcoming and beautifully decorated, the garden and pool an oasis in the centre of towm.

Sue Mac

This is a beautiful building, a short walk from the centre of Pollensa village. The rooms are spacious,comfortable, well equipped, and spotless. The courtyard garden is a peaceful, lush oasis to have breakfast or just relax. The family who run it can't do enough to make their guests comfortable and welcome.

Liz Smart

Fantastic location, friendly staff, very clean, nice sheets, great secure garage for bikes, great breakfast service.

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4 Star Majorca Holidays

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