Cesar Correa
Well, it was probable unfortunately time. The hotel was running a big restoration while staying at. Some spaces were dirty, messy and uncomfortable, momentary. Pay attention to service, written or verbal communication is such a reflection of the corporate image, take care of your costumers. I would say it is great place, gorgeous decoration, massive event rooms and enjoyable outdoor facilities. Traditional and International food, fair price. The town is host of many events, so its beaches are amazing to hang out. Definitely, it must be a deal if you come to their water parks during summer.
Yvonne Walker
We have just left the hotel at lunchtime.
Only booked Friday night for 2 nights so last minute.
We have lived in Spain over 20 years and we love Benidorm.
I have always wanted to stay at this hotel, as it was my Birthday on 23rd my Husband said book.
We arrived , checked in.
Booked room only as we like to keep our options open.
Went down to see cafeteria, bar area and lounge area.
The food looked dreadful the atmosphere even worse, we went into town.
My Husband likes his T . V. And sport, and likes to relax in the room , there was list of T . V. Channels, looked in English section, about 10 Channels to choose from so plenty.
After our trip out we went to room, hoping to watch a bit of T. V. with a night cap.
The minibar was empty.
Then we discovered none of the channels coincided with the list. English was in ltalian
So we searched all of them might as well have been none.
Anyway, in the morning, we thought we would make a coffee, there were 2 cups, each with 2 sachets of tea, 1 coffee, 1 sugar and no milk, it's outrageous really that this can happen.
When we go away, we like to have a read and relax with a glass of wine in a nice comfortable chair.
It's not possible at this hotel.
As we are here permanently the weather is not important to us it was raining but didn't matter.
Did not relax or enjoy the experience which is meant to be a top hotel, we wish we would have stayed home.
Will never visit this hotel again and strongly recommend that the readers of this review don't do either.
I cannot complete the up and coming questions because none of them are appropriate from our experience.
SB
Lots of noise by cleaning staff-otherwise a nice hotel and value for money.
Definitely value for money. We paid around 113 a night for 2 people including breakfast and entrance into the theme parks. However, the cleaning staff were very noisy, with loud talking on the corridors both mornings we were there that started just before 7am. The cleaning staff were in the corridor all day so the noise was a constant during the day. There was a also a lot of furniture moving noises throughout the day. Apart from these negatives, the hotel was nice and fairly empty in May. There was lots of choice at breakfast however the hot food wasn't particularly warm.
Gulzat Kagazova
Awful, terrible in one Word!
Staff very rude, location far from everything.also no sight when you get to the hotel and parking.
janet
We had most enjoyable staying for the last few days here, there are more than 600 ppl of us holding conference meeting here for 4 days 3 nights, it’s such a wonderful experience here with perfect views and amazing team, all the staffs are so patient and polite and the manager Nacho is very professional, well communicated and being very helpful all the time with us, We really appreciated it. Had wondering days here and will definitely come back again. Highly recommend
My Booking
