Andy W on Gower
An exceptional resort Hotel overlooking Salina Bay, with great transport connections (bus) to the rest of Malta. Can walk to St Paul's Bay in about 40-50 mins via the Salina Nature Reserve and Kennedy Park. The rooms are spacious, with balconies, en suite bathrooms and tea / coffee making tray. Guests have use of three pools (2 outdoor); Children may use one of the outdoor pools at any time, but the indoor Spa Pool must be booked in advance (no extra charge for the pool). There are 3 on site restaurants. The buffet breakfast offers a wife choice. The common areas are very well appointed, the staff attentive and friendly. This was an exceptionally good find and great value for a 4 night stay with breakfast included. We came for the October half term. Temperatures on Malta around 25 degrees. Comfortably warm. We will look forward to returning!
Richard Sahadeva
The hotel is extremely comfortable and elegantly designed. Guests can enjoy an infinity pool, several restaurants, and a spacious spa area. The staff are exceptionally attentive and genuinely friendly.
The location is stunning: a small beach is located right next to the hotel, and both the town of Buġibba and the Salina Nature Reserve are within walking distance. The hotel’s restaurants are also highly recommended — the food served there is delicious and varied.
Vigor Iruof
Upon check-in, I was informed that advance booking was required to use the spa facilities and that I could only reserve a one-hour slot, subject to availability. Since the spa was the main reason I chose this hotel, I immediately went there to check for availability. To my surprise, the spa staff told me that no booking was required at all. I went back to reception to inform them about this inconsistency and suggested they improve their internal communication to avoid misleading guests.
When I entered my room, I was shocked by its condition. It was dirty, there were insects and spider webs, and the furniture looked old and very worn out. For a moment, I honestly thought the room was decorated that way for Halloween. I went to reception to report the issue and waited around 15 minutes before anyone attended to me. A staff member who introduced himself as Philippe, the general manager, finally arrived. Unfortunately, he was quite defensive, kept interrupting me, and explained that such a state was “normal” since the hotel had been open for years.
He eventually apologized and promised to send housekeeping immediately. I left for the spa to give them time, but when I returned, the room was exactly the same—only sprayed with air freshener. I took photos of the room and showed them to the general manager, who simply said he could not “accept that as a general manager” and offered me a hotel voucher instead.
Offering a voucher does not fix a serious cleanliness issue, nor does it compensate for the experience I had. As a long-time guest, I expected far better service and professionalism. Unfortunately, this experience has completely changed my opinion, and I will not be returning to this hotel.
Glen Doolan
This is going to be a long review, but the list of problems with this hotel is extensive. 6 night stay.
Firstly, the room keys are unreliable. In the first 3 days, I've had to go to reception 5 times to get keys recut.
I don't know what is being sprayed around the resort, but half the time (depending on the wind) there is a putrid smell that wafts over the resort. I thought it was initially manure fertilizer being used, but it seems there is a waste disposal dump about 1200m from the resort. Type "WasteServ Malta" into google maps, and you can see it to the South East.
The elevators are the slowest ever invented, and there are only 2 small ones for a big resort. So most young people just walk up and down the stairs rather than wait.
The breakfast is decent, except for the fact that there are only 2 automatic coffee machines, and so you can expect to wait 10 mins to make your own coffee.
The manager scolded me for not wearing shoes around the pool area,.. apparently, its bad hygeine to go barefoot around the pool.
The shower in the room only has 3 sides and no shower curtain, and the shower head points directly at the missing side. So expect the floor to be covered in water after every shower. The shower drain was blocked, so the bathroom floor was flooded. This has been going on for a while judging by the peeling paint and swelling in the skirting boards.
Strangely, the balcony light cannot be controlled.. they automatically go off around midnight, so expect your room to not be dark, even with the curtains closed.
There is a CCTV camera 4 meters off the balcony, pointed right at our room, so privacy is only obtained by closing the curtains.
They were filming something at the resort all day, and so I was stopped for 5 mins from entering the building. A minor annoyance, but it shows they don't put their guests first.
The location is at least 1km away from anything. So expect to bus or rideshare to everything.
So all in all, a poor hotel. I would go elsewhere.
Kelvin Wiltshire
Being situated away from the hustle and bustle is very well suited should you not want to be kept awake until the small hours. The hotel pools are very clean and offer different experiences at either end of the hotel.
Located on the sixth floor the room had a great view of the bay, adequate bathroom with hair dryer and shaving mirror. Both a bath and separate shower area and plenty of floor space are located as you enter the room with the living/sleeping area at the front. Television/phone/mini fridge and coffee machine are included.
The bedding is very good and refreshed each day
The staff are very friendly and do offer impartial advice on food venues and things to do.
Across the road to the front of the hotel is a small sandy area of beach which offers a crystal clear swimming experience on a matter of yards away.
I would definitely recommend this hotel for a very relaxing, well kept and professionally run establishment.